EE Outage in Rugeley, Staffordshire, England

@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

@SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE

@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

@EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?

@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

@EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.

@EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.

@EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

@EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!

@EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.

@EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!

@EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

@EE I cannot gift data to my daughter through the app or my online account. Help please

@EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone

@EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

@samsunguk @ee - yet again poor service! Will I EVER see my free smartwatch or are they like #unicorn turds? #disappointed #customerservice

@SueH1608 @AngryBritain @EE Yup and rhats before tomorrow's budget. God help us.

Typical @VodafoneUK telling me I have an upgrade after 12 months promise and pay no upfront cost, then as I’m choosing I have to then pay a flexi fee! **** that! £500 to upgrade a year early! Absolute con! See you in another 12 months...or maybe I’ll join @EE with my nhs discount

@EE my broadband has been off for 4 hours now, constant flashing green light. I’ve tried disconnecting, restarting the box and ignoring the problem but it’s not fixing itself. Help!

@EE your customer service is appalling, you have a disrespect for long standing customers. If you believe its acceptable to treat customers in this way you deserve to loose business.

@EE It’s come back on but looking at changing provider soon as had many problems with @SkyUK

@EE Not happy after waiting 5 hours for a bt guy to come out and fit our new internet and they don't turn up! No apologies given just wanted to pass the blame on! Shame i thought ee was great but im not impressed why the service last night! Why should i wait in again?!

@MarcAllera @bt_uk @EE EE- We never slow you down... we just turn cold turkey and kill you ?

@EE This has had an impact on both work and social life. I'm told by 420. I have zero confidence that this will happen. I was very enthused by the EE customer service yesterday as they couldn't do enough for me. Today....less so. Guess you have my money and it doesn't matter now

@AngryBritain @EE @ThreeUK are doing it too. Signal drops out all the time, been a customer for as long as I can remember, recommended loads of people who now all have contracts! Not for much longer 😡