EE outages and service status in Whitchurch, England

Problems in the last 24 hours in Whitchurch, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whitchurch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Whitchurch, England

Latest outage, problems and issue reports in Whitchurch and nearby locations:

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 7 minutes ago from Crewe, England

  @EE Can u give me any advice on the broadband I have from urselves. Currently getting 25-27mbps to the hub, but connection to devices in the house is shocking, I’m currently on my phones 4g coz it’s so slow. And the tv upstairs disconnects from the WiFi, my Alexa in the kitchen?!

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 7 minutes ago from Crewe, England

  @PricklyFring @EE I know people who are on a different provider and got there's within 5 days. Seems EE are the problem.

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 9 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE Just got an update on dpd app. Parcel has been delayed due to an unexpected issue in my area apparently

• 
  Pamela ❤️ (@xQueen_Piscesx) reported 10 minutes ago from Crewe, England

  @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha

• 
  Richard Wiseman (@The_RichWiseman) reported 23 minutes ago from Crewe, England

  In 2021, is it beyond the realms of possibility, when placed on hold by a company like @EE (when customer service is shocking and they keep you on hold all weekend!) To select slightly less horrendous on-hold music? Can't fathom how they even acquired this many bad songs!

• 
  ♡ Amy 🌷 (@amy86beeston) reported 31 minutes ago from Crewe, England

  @EE please help. I’m a new customer and have been given a PAC code by Vodafone to transfer my number but it’s not working on your website, says it’s incorrect. I can’t get through on the phone to you or online chat

• 
  Ryan© (@RyaaaannC) reported 32 minutes ago from Crewe, England

  @EE your network is defo down in the Crewe area, I have had no service all morning and I know others who have the same issue

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 32 minutes ago from Crewe, England

  @EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.

• 
  Jordan Smith (@Jord_Smithhh) reported 39 minutes ago from Crewe, England

  @EE New customer

• 
  🧚‍♀️ (@xrachelizabethh) reported 40 minutes ago from Crewe, England

  @EE I'm having an issue with calls that I'd hoped was a problem with the device but it's carried over to my new phone 😕 whenever someone calls they can hear me but I can't hear them. If we hang up and call back its fine, but it's doing it for every call first time

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 42 minutes ago from Crewe, England

  @EE Yes on wed dinner time. Shouldn’t be that bad should it tho?? Cheers, Steve.

• 
  Stephen Evanson🖤🤍💙🤍💛 (@evanson316) reported 43 minutes ago from Crewe, England

  @EE Not since the last time it was running slow. I just took that as teething problems being a new customer. But it’s actually really bad. I just wanted any ideas on what to do? Thanks.

• 
  Richard Wiseman (@The_RichWiseman) reported 52 minutes ago from Crewe, England

  @EE what is your customer service number??? It's seemingly impossible to talk to you people as you dont bother relying via email or message?????*

• 
  Jake (@JakeLCartwright) reported 55 minutes ago from Shavington cum Gresty, England

  @EE “We’re experiencing issues with calling and texting services. Due to high call volume, we’re unable to connect you to an advisor” This is unacceptable @EE, I have COVID and I’m trying to work from home & keep in contact with loved ones. It’s been 24+ hours ongoing.

• 
  Sime (@FowldsSimon) reported 58 minutes ago from Crewe, England

  @EE Yes no problem

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Patterson (@denkmit) reported 2 minutes ago

  @EE my mobile data has stopped working while roaming, your AI chat function is useless, and when I try calling customer support on either 150 or the other number I get a message telling me I've 'restricted these types of call.' What now?

• 
  Victor Knight (@freakknight) reported 2 minutes ago

  @EE already in the EU, forgot to activate roaming and have tried by message and online. So far not working (getting signal but no data) already try to reset phone and change cellphone networks. And in PAYG and was using it in the UK just yesterday. Please an assist? Thanks

• 
  Kristina Pla (she / her) (@I_love_mornings) reported 5 minutes ago

  @EE I already did that and they told me it was a general problem affecting several customers and that I should wait about a week for it to clear. This time has passed and it's still the same for me, hence why I'm enquiring

• 
  🇮🇪🇮🇪🇮🇪 (@TiernanRichmon1) reported 5 minutes ago

  @EE I’ve never had any problems with the landline but honestly the past few months in my area, the call signal has been really poor. Sometimes it’s going to SOS. Please sort it out

• 
  Thomas O'Duffy (@ThomasODuffy) reported 5 minutes ago

  @jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.

• 
  Matthew Watts (@Matthew_G_Watts) reported 6 minutes ago

  @EE Not helpful when I have neither WiFi nor mobile internet. I'm probably out of pocket to the tune of ~£250 for missing out on a day of contracting plus a £40 train journey to get to somewhere with WiFi. I want to make an official complaint and, inevitably, when you don't do...

• 
  Charlie Thomas (@CThomas663) reported 7 minutes ago

  And then the auto dialler calls me straight back with an empty line. Much more of this, @EE and I'll be switching network provider.

• 
  UniTED (@tedio74) reported 7 minutes ago

  Hi @EE, my broadband has been down for over 40 hrs and all I keep getting sent is messages that it will be fixed at various times or within next 4 hrs. I was promised by customer services it would be fixed by 6pm last night after he spoke with Open Reach, but still no change now.

• 
  Queen Marie 21st👑❤ (@Mariexxxx21) reported 7 minutes ago

  @virginmedia Great to hear a you problem in my area cant be fixed until at LEAST tomorrow afternoon. No TV, no WiFi and not even a land line phone. Thank the @EE gods for my mobile data🙏🏻 Not so good for my 80 year old parents now🙄

• 
  Tony Goodger ✝️☮️🇪🇺 (@Carer26) reported 9 minutes ago

  @EE I live in the middle of nowhere. I have the EE app but it is sending me messages via my non-working phone number. I have missed 11 calls from my GP and 14 from the district nursing team today. I do not have a landline. This problem occured a month ago and you sorted it then