EE Outage Report in Newport, Telford and Wrekin, England

Problems in the last 24 hours in Newport, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Newport, England

The most recent EE outage reports came from the following cities: Telford, and Stafford.

City	Problem Type	Report Time
Telford	Internet	15 hours ago
Telford	Internet	2 days ago
Telford	Internet	5 days ago
Telford	Phone	8 days ago
Telford	Phone	13 days ago
Stafford	TV	21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Hilary (@sarlat123) reported 11 seconds ago from Penkridge, England

  @EE absolute cowboys - no ownership of issues , lies, lack of communication. EE you are appalling. This is right through from call centre staff to managers. Disgusted .

• 
  Stewwwperman (@stewwwperman) reported 4 minutes ago from Wellington, England

  @EE Hi Mark. All is well, normal service resumed a couple of hours after my tweet and there have been no issues since 👍 Thanks.

• 
  Chris Shepherd CIHCM (@MscChris) reported 12 minutes ago from Admaston, England

  @EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.

• 
  Joe (@WorkAwayJoe) reported 20 minutes ago from Stafford, England

  @EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕

• 
  Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported 20 minutes ago from Much Wenlock, England

  Hey @EE I upgraded a couple of months ago and now have reached the time where I need to cancel 2 other numbers on my account. Do I need to ring 150?

• 
  Hannah Warren (@HannahW333) reported 26 minutes ago from Much Wenlock, England

  Gotta love a 100 day early phone upgrade especially when your handset was adament you didn't have service but not only did I get a shiny (it actually does shine) new phone but I also got a little WiFi device for my extra data which works at the heritage site I work at! Thanks @ee

• 
  Karl Jukes (@kjukes1989) reported 28 minutes ago from Madeley, England

  I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤

• 
  Terry Woodfine (@MrTerryWoodfine) reported 31 minutes ago from Lawley Bank, England

  @EE my mobile currently not working. My phone said initially that the Sim is no longer valid. Now I just have no signal, cannot connect to the 4G network, make calls etc... Can you come back to me on what the issue is please 😀

• 
  Stewwwperman (@stewwwperman) reported 32 minutes ago from Wellington, England

  @EE who unplugged the internet in Telford 🙃 Just enough service to make this tweet but anything else, no chance 😓

• 
  StJohn 💙 (@stjohn121) reported 34 minutes ago from Stafford, England

  @EE @glastonbury Fantastic! Must have made bundles of cash too! Now do you think you could invest just a little at the mast LL499YA, the one on the golf course you know needs work but you say it’s too expensive to do? Just give locals the decent 4G data signal they pay for.Not even asking for 5G!

• 
  Charles Thomas (@revCTStAndrews) reported 35 minutes ago from Albrighton, England

  @charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...

• 
  SGP (@Simongeorge78) reported 43 minutes ago from Newport, England

  @EE hi I’m having real problems with my phone not had my phone a year

• 
  Ruth (@ruthpalk) reported 46 minutes ago from St. Georges and Priorslee, England

  @EE upgrade through Carphone warehouse but it seems I have a new contract, can I just cancel my old contact and keep my old number, as I do not want to be paying for two numbers

• 
  Chris Shepherd CIHCM (@MscChris) reported 47 minutes ago from Admaston, England

  Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts

• 
  Clare Booth (@clarembooth) reported 48 minutes ago from Newport, England

  @EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !

• 
  michael ward (@mikewardunited) reported 51 minutes ago from Stafford, England

  @EE wouldn't match price plan offered by @SkyUK, even though a customer for 10 years and then stalling on giving me pac code, 4 calls so far... Do not recommend @EE @EE @EE 😡😡 😡 👎👎👎 #EEJOKE

• 
  Dave. (@D_Elliott7) reported 57 minutes ago from Standon, England

  @EE is there any chance I could get some help please

• 
  Chris Shepherd CIHCM (@MscChris) reported 59 minutes ago from Admaston, England

  @EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!

• 
  Jordan Taylor 🎗️ (@JTaylor69) reported 59 minutes ago from Madeley, England

  @EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Ward (@Wardy_2502) reported 4 minutes ago

  @virginmedia @EE @VodafoneUK Can you check S6 - Sheffield. Looks as though the Internet has gone down. Thanks

• 
  Freddock Smox (@FreddockSmox) reported 7 minutes ago

  @EE @ITV @decappeal I have been trying to get my sim only contract cancelled, and I have been fobbed off and messed about by your appalling customer service staff!!!!! Shame on you!!!!!!

• 
  #neil wilcock (@neilfayekay) reported 8 minutes ago from Kirkby, England

  @EE seriously ee,you definitely are doing your utmost to lose customers in my area l33 every few days a service mess problems in Area poss 15 hrs to fix,this is so often its getting crazy .crazy enough to swap networks, over 15yrs been with ee never been so bad..decisions.

• 
  Retired Yoruba Demon (@iam_tomilade) reported 11 minutes ago

  @EE I’m getting a sim not provisioned error message on my phone. Can you fix this please.

• 
  lukeaikman (@lukeaikman) reported 12 minutes ago

  @EE move to you guys - issues with package being missold now just got to the USA and roaming doesn’t work. It’s meant to be part of my package. Tried lifting the spend cap completely off but the website isn’t working. Brilliant.

• 
  Freddock Smox (@FreddockSmox) reported 16 minutes ago

  @EE Your customer service is dreadful, SORT IT OUT!!!!!

• 
  Emma Sellers (@EsellersFe) reported 17 minutes ago

  @EE I’m so disappointed!I’m trying to get my fathers phone repaired. I pay his contract as he lives nearly 80 miles away from me and has no family close. His phone has broken through no fault of his own and because he doesn’t have photo ID he has to wait 14 days for collection!

• 
  Freddock Smox (@FreddockSmox) reported 23 minutes ago

  @EE @JowiMay Get your act together, and sort out your dreadful customer service!!!!!!

• 
  Stef Walton (@Stef_Walton) reported 25 minutes ago

  @EE Hello, I'm at the end of my tether with @VodafoneUK for something so colossally ridiculous as their account system not able to send emails to my 26 year old email address, and getting absolutely nowhere numerous times with 'technical' help. (cont.)

• 
  keith (@Top_Gooner68) reported 25 minutes ago

  @EE To late gone with sky mobile now very poor customer service from EE