EE Outage Report in Newport, Telford and Wrekin, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at EE
EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newport, Telford and Wrekin, England
The most recent EE outage reports came from the following cities: Stafford.
| City | Problem Type | Report Time |
|---|---|---|
 Stafford |
TV | |
| Stafford |
Internet | |
| Stone |
Internet | |
| Telford |
Wi-fi | |
| Stafford |
Phone | |
| Stafford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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SGP
(@Simongeorge78) reported
from
Newport, England
@EE hi I’m having real problems with my phone not had my phone a year
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Karl Jukes
(@kjukes1989) reported
from
Madeley, England
I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤
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Hilary
(@sarlat123) reported
from
Penkridge, England
@EE absolute cowboys - no ownership of issues , lies, lack of communication. EE you are appalling. This is right through from call centre staff to managers. Disgusted .
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Stewwwperman
(@stewwwperman) reported
from
Wellington, England
@EE Hi Mark. All is well, normal service resumed a couple of hours after my tweet and there have been no issues since 👍 Thanks.
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michael ward
(@mikewardunited) reported
from
Stafford, England
@EE wouldn't match price plan offered by @SkyUK, even though a customer for 10 years and then stalling on giving me pac code, 4 calls so far... Do not recommend @EE @EE @EE 😡😡 😡 👎👎👎 #EEJOKE
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Charles Thomas
(@revCTStAndrews) reported
from
Albrighton, England
@charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...
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Joe
(@WorkAwayJoe) reported
from
Stafford, England
@EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕
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Stewwwperman
(@stewwwperman) reported
from
Wellington, England
@EE who unplugged the internet in Telford 🙃 Just enough service to make this tweet but anything else, no chance 😓
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!
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Clare Booth
(@clarembooth) reported
from
Newport, England
@EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !
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Hannah Warren
(@HannahW333) reported
from
Much Wenlock, England
Gotta love a 100 day early phone upgrade especially when your handset was adament you didn't have service but not only did I get a shiny (it actually does shine) new phone but I also got a little WiFi device for my extra data which works at the heritage site I work at! Thanks @ee
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Ruth
(@ruthpalk) reported
from
St. Georges and Priorslee, England
@EE upgrade through Carphone warehouse but it seems I have a new contract, can I just cancel my old contact and keep my old number, as I do not want to be paying for two numbers
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts
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Terry Woodfine
(@MrTerryWoodfine) reported
from
Lawley Bank, England
@EE my mobile currently not working. My phone said initially that the Sim is no longer valid. Now I just have no signal, cannot connect to the 4G network, make calls etc... Can you come back to me on what the issue is please 😀
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Jordan Taylor 🎗️
(@JTaylor69) reported
from
Madeley, England
@EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.
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Hannah Warren 🇪🇺💀🎃👻
(@HannahW333) reported
from
Much Wenlock, England
Hey @EE I upgraded a couple of months ago and now have reached the time where I need to cancel 2 other numbers on my account. Do I need to ring 150?
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StJohn 💙
(@stjohn121) reported
from
Stafford, England
@EE @glastonbury Fantastic! Must have made bundles of cash too! Now do you think you could invest just a little at the mast LL499YA, the one on the golf course you know needs work but you say it’s too expensive to do? Just give locals the decent 4G data signal they pay for.Not even asking for 5G!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ami
(@ATMadein84) reported
@EE @CaptainDarlingK This is not true. I rung today to ask if I can downgrade my package and got told no. I’m now looking at a £59 a month “simple” package. Been a loyal customer for over 20 years. Absolute piss take.
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John Downes
(@John_2799) reported
Am I reading this right? My contract is going up by over £13 a month, I know it goes up year to year due to "inflation", interesting how in all this years its never gone down. But £13 a month extra is a joke. I'm sure it's normally been £2-3 a month when it goes up. @EE
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Mr Elon
(@William59287871) reported
from
Brentwood, England
@EE Hi guy's, been trying to login to account, but unable to do that, spoke on phone twice ( to woman called Chelsea) promised to come back to me ( within 30minutes) ..but didn't happen , are your email servers down??
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Andy Mackie
(@andy3196) reported
Well, as @ee have done nothing to help, I have had to escalate it to a formal complaint on their website. Hopefully that will be enough and I won't have to be contacting @Ofcom
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Infinate Mooster Dog
(@DogMooster) reported
@CaptainDarlingK @EE Get a letter of deadlock and compassion to the communications ombudsman. It costs EE for every complaint. If you can't get your money back, at least cost them some.
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Nicholas
(@NicholasP3486) reported
@terry65919713 @SkyFootball me too time to look elsewhere I mean you think there was a cost of living crisis but obviously not @EE are just as bad £7.00 increase no loyalty to customers anymore
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Alison McGrigor
(@alimcgrigor) reported
@EE @MarcAllera @Ofcom - i was promised a resolution to the fraud on my account (when you sent an iPhone to a fraudster) w/i 7 days. Heard nothing. Promised a courtesy follow up call and a call from a manager (following complaint) today. Nothing. What do I do next please?
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Kubrick's Lens Cap
(@kubrickslenscap) reported
No matter how much I try I cannot get any MMS messages to send on my Honor 50 with @EE - >ve changed apps, changed the APN settings, check picture messaging is enables but *NOTHING* works. Normal messages send no problem. Just MMS. Anyone any ideas?! #help
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Ali Kahn
(@aKahnR) reported
Does @EE know there is zero signal on their network in Manchester Airport Terminal 2 arrivals? As soon as you enter the signal is gone. Never do I see “No Service” on my phone except here. Good luck getting in touch with your loved ones or arranging transportation.
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Infinate Mooster Dog
(@DogMooster) reported
@Samj65 @EE Get a letter of deadlock and complain to the communications ombudsman. It costs EE for every complaint. If you can't get your money back, at least cost them some.