EE outages and service status in Newport, England

Problems in the last 24 hours in Newport, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, England

The most recent EE outage reports came from the following cities: Stafford, and Telford.

City	Problem Type	Report Time
Stafford	E-mail	5 days ago
Stafford	Internet	11 days ago
Stafford	TV	19 days ago
Telford	Phone	27 days ago
Telford	Internet	1 month ago
Telford	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Joe (@WorkAwayJoe) reported 4 minutes ago from Stafford, England

  @EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕

• 
  michael ward (@mikewardunited) reported 11 minutes ago from Stafford, England

  @EE wouldn't match price plan offered by @SkyUK, even though a customer for 10 years and then stalling on giving me pac code, 4 calls so far... Do not recommend @EE @EE @EE 😡😡 😡 👎👎👎 #EEJOKE

• 
  Hannah Warren (@HannahW333) reported 14 minutes ago from Much Wenlock, England

  Gotta love a 100 day early phone upgrade especially when your handset was adament you didn't have service but not only did I get a shiny (it actually does shine) new phone but I also got a little WiFi device for my extra data which works at the heritage site I work at! Thanks @ee

• 
  Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported 15 minutes ago from Much Wenlock, England

  Hey @EE I upgraded a couple of months ago and now have reached the time where I need to cancel 2 other numbers on my account. Do I need to ring 150?

• 
  Chris Shepherd CIHCM (@MscChris) reported 19 minutes ago from Admaston, England

  Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts

• 
  Chris Shepherd CIHCM (@MscChris) reported 19 minutes ago from Admaston, England

  @EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.

• 
  Stewwwperman (@stewwwperman) reported 20 minutes ago from Wellington, England

  @EE Hi Mark. All is well, normal service resumed a couple of hours after my tweet and there have been no issues since 👍 Thanks.

• 
  Hilary (@sarlat123) reported 21 minutes ago from Penkridge, England

  @EE absolute cowboys - no ownership of issues , lies, lack of communication. EE you are appalling. This is right through from call centre staff to managers. Disgusted .

• 
  Charles Thomas (@revCTStAndrews) reported 21 minutes ago from Albrighton, England

  @charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...

• 
  Dave. (@D_Elliott7) reported 29 minutes ago from Standon, England

  @EE is there any chance I could get some help please

• 
  Clare Booth (@clarembooth) reported 32 minutes ago from Newport, England

  @EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !

• 
  Jordan Taylor 🎗️ (@JTaylor69) reported 33 minutes ago from Madeley, England

  @EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.

• 
  StJohn 💙 (@stjohn121) reported 36 minutes ago from Stafford, England

  @EE @glastonbury Fantastic! Must have made bundles of cash too! Now do you think you could invest just a little at the mast LL499YA, the one on the golf course you know needs work but you say it’s too expensive to do? Just give locals the decent 4G data signal they pay for.Not even asking for 5G!

• 
  Terry Woodfine (@MrTerryWoodfine) reported 36 minutes ago from Lawley Bank, England

  @EE my mobile currently not working. My phone said initially that the Sim is no longer valid. Now I just have no signal, cannot connect to the 4G network, make calls etc... Can you come back to me on what the issue is please 😀

• 
  SGP (@Simongeorge78) reported 40 minutes ago from Newport, England

  @EE hi I’m having real problems with my phone not had my phone a year

• 
  Karl Jukes (@kjukes1989) reported 43 minutes ago from Madeley, England

  I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤

• 
  Chris Shepherd CIHCM (@MscChris) reported 46 minutes ago from Admaston, England

  @EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!

• 
  Ruth (@ruthpalk) reported 53 minutes ago from St. Georges and Priorslee, England

  @EE upgrade through Carphone warehouse but it seems I have a new contract, can I just cancel my old contact and keep my old number, as I do not want to be paying for two numbers

• 
  Stewwwperman (@stewwwperman) reported 56 minutes ago from Wellington, England

  @EE who unplugged the internet in Telford 🙃 Just enough service to make this tweet but anything else, no chance 😓

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hannah Youds (@HannahYouds) reported 4 minutes ago

  @EE I can’t make a call to you as my new phone hasn’t picked up its eSIM and the live chat keeps telling me to call. What is the best way of getting help with this please?

• 
  Kev (@KevlarBrock) reported 5 minutes ago

  Now in the process of setting up every single one of my devices at home after being told a router reset would NOT change the network name or password. Thanks Libby from @EE (and incidentally if you fixed the issue in the first place I wouldn’t need to keep calling) 😡

• 
  Alan Royston (@pagechord) reported 6 minutes ago

  Not only is your customer service appalling, @EE has the audacity to inform me I can only view my bill via your App. Why? I receive my bill by email which I can cope with. EE would cause havoc in an empty house! I am aged 76 and feeling totally marginalised.

• 
  Ian (@Bowenequus) reported 7 minutes ago

  @tottielimejuice @Hepworthclare @EE My hatred is impossible to comprehend !!!! Outage is another one …..

• 
  Chris Dee (@chrisdee2016) reported 9 minutes ago

  @EE @WeAreOpenreach The order was placed ages ago the equipment fitted but connection to post outside couldn't be made as there is an issue with it we were informed along with our nextdoor neighbour we could ask if they could use the electricity pole to run the cable

• 
  Surinder (@SurinderRehal) reported 10 minutes ago

  @EE Guess what? It’s still not working. I don’t want to use an idiotic bot. Send me a direct message. I’ll send you a reply with my postcode and address and when it’s sorted by you then tell me. You pay me nothing I pay you so I’d expect you to fix it. No doubt you will ignore

• 
  Martin McConachie (@HamdonMart) reported 11 minutes ago

  @EE I've tried this and it doesn't work. Have been into a store today, they thought it was the sim but after changing it, still no service. Tried activating an eSim and this has now failed too. Still can't get access to live chat or anything.

• 
  jason (@Jason29wctb) reported 12 minutes ago

  @EE I'm 54 only had a orange phone when it first started and binned the phone after a week ,there customer service was awful, so now EE/BT thought I'd give you ago , on o2 and since virgin owned it it's been the worst ,even there broadband is broken , I'll go into shop Saturday

• 
  EMSsays (@EMSSays) reported 17 minutes ago

  @EE @SamsungMobile @SamsungUK are you just conmen? What a joke- 9 pound in parking and 2 hours for them to just say the phone’s damaged. How is their damage if you haven’t checked the phone??? Screen protector not been touched and they said no visual damage ??? It’s a known fault

• 
  Scott Mackie (@smacktoid) reported 21 minutes ago

  I’m never buying anything from @EE again. Shambles of a company.