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EE

EE outages and service status in Newport, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
  • The most common problems reported in this area mention Phone, E-mail, and Internet.
  • 60% Phone (60%)
  • 20% E-mail (20%)
  • 20% Internet (20%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 20: Problems at EE

EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newport, England

The most recent EE outage reports came from the following cities: Telford, and Stafford.

CityProblem TypeReport Time
Telford Phone 8 days ago
Telford Internet 17 days ago
Telford Phone 19 days ago
Stafford E-mail 20 days ago
Stafford Phone 21 days ago
Stafford Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • ruthpalk
    Ruth (@ruthpalk) reported from St. Georges and Priorslee, England

    @EE upgrade through Carphone warehouse but it seems I have a new contract, can I just cancel my old contact and keep my old number, as I do not want to be paying for two numbers

  • stjohn121
    StJohn ๐Ÿ’™ (@stjohn121) reported from Stafford, England

    @EE @glastonbury Fantastic! Must have made bundles of cash too! Now do you think you could invest just a little at the mast LL499YA, the one on the golf course you know needs work but you say itโ€™s too expensive to do? Just give locals the decent 4G data signal they pay for.Not even asking for 5G!

  • MrTerryWoodfine
    Terry Woodfine (@MrTerryWoodfine) reported from Lawley Bank, England

    @EE my mobile currently not working. My phone said initially that the Sim is no longer valid. Now I just have no signal, cannot connect to the 4G network, make calls etc... Can you come back to me on what the issue is please ๐Ÿ˜€

  • MscChris
    Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @EE Signal in TF5 area is poor and getting worse. So many no signal spots when Iโ€™m walking the dog. Sort 4g across the whole country before playing with 5g please.

  • MscChris
    Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - โ€˜cell breathingโ€™. I think thatโ€™s technical bs for terrible signal. At least they said theyโ€™ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts

  • mikewardunited
    michael ward (@mikewardunited) reported from Stafford, England

    @EE wouldn't match price plan offered by @SkyUK, even though a customer for 10 years and then stalling on giving me pac code, 4 calls so far... Do not recommend @EE @EE @EE ๐Ÿ˜ก๐Ÿ˜ก ๐Ÿ˜ก ๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž #EEJOKE

  • stewwwperman
    Stewwwperman (@stewwwperman) reported from Wellington, England

    @EE Hi Mark. All is well, normal service resumed a couple of hours after my tweet and there have been no issues since ๐Ÿ‘ Thanks.

  • MscChris
    Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!

  • Simongeorge78
    SGP (@Simongeorge78) reported from Newport, England

    @EE hi Iโ€™m having real problems with my phone not had my phone a year

  • revCTStAndrews
    Charles Thomas (@revCTStAndrews) reported from Albrighton, England

    @charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...

  • kjukes1989
    Karl Jukes (@kjukes1989) reported from Madeley, England

    I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! ๐Ÿ˜ค

  • HannahW333
    Hannah Warren (@HannahW333) reported from Much Wenlock, England

    Gotta love a 100 day early phone upgrade especially when your handset was adament you didn't have service but not only did I get a shiny (it actually does shine) new phone but I also got a little WiFi device for my extra data which works at the heritage site I work at! Thanks @ee

  • D_Elliott7
    Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • WorkAwayJoe
    Joe (@WorkAwayJoe) reported from Stafford, England

    @EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! ๐Ÿ˜•

  • stewwwperman
    Stewwwperman (@stewwwperman) reported from Wellington, England

    @EE who unplugged the internet in Telford ๐Ÿ™ƒ Just enough service to make this tweet but anything else, no chance ๐Ÿ˜“

  • clarembooth
    Clare Booth (@clarembooth) reported from Newport, England

    @EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !

  • HannahW333
    Hannah Warren ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ’€๐ŸŽƒ๐Ÿ‘ป (@HannahW333) reported from Much Wenlock, England

    Hey @EE I upgraded a couple of months ago and now have reached the time where I need to cancel 2 other numbers on my account. Do I need to ring 150?

  • sarlat123
    Hilary (@sarlat123) reported from Penkridge, England

    @EE absolute cowboys - no ownership of issues , lies, lack of communication. EE you are appalling. This is right through from call centre staff to managers. Disgusted .

  • JTaylor69
    Jordan Taylor ๐ŸŽ—๏ธ (@JTaylor69) reported from Madeley, England

    @EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day ๐Ÿ˜… Other half uses Voxi and had no issues with connectivity.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Rach_M_B
    Rachel Bullen (@Rach_M_B) reported

    @EE Hi, can you please confirm why your service for vulnerable customers is so bad. My elderly mother in law, recently discharged from hospital and lives alone, has been waiting for two days for an engineer, and your customer service team cannot seem to confirm a date for this.

  • Gazza_Noble
    Gazza Noble (@Gazza_Noble) reported

    Is @EE internet down

  • jamesbardner
    James Bardner ๐Ÿ‡บ๐Ÿ‡ฆ (@jamesbardner) reported

    @EE Hi. Our ee internet and ee phones are rubbish. Service is dropping in and out. Terrible. Our postcode is HD8 9UN. We know you are aware of the problem but youโ€™ve only contacted us today when itโ€™s been going on for quite a few days. How long to fix? Itโ€™s impacting our work.

  • St_Loony
    Lou (@St_Loony) reported

    @EE I haven't traded anything in yet because I'm still awaiting the code, which is the issue I'm trying to talk to you about

  • LetsTweetPotter
    Fi (@LetsTweetPotter) reported

    @EE Hi,im moving house and want to take out a package with EE through Uswitch. When does the credit report get run? I dont want it to cause any issue with my mortgage but I need broadband booking in asap. Can I pre book at appointment and the credit search be done when I move in

  • forgottengirl78
    Forgottengirl078 (@forgottengirl78) reported

    @EE As it stands I have a 5th person calling me back on Monday. If this person is as useless as the rest I will open a 4th complaint. I have treated me like trash. Something so simple has been messed up to such an extent it has dragged on for MONTHS.

  • Ragingtaxpayer
    Scooby Miller (@Ragingtaxpayer) reported

    @EE @BT You people are a shambles, trying to get technical help with that useless EE superhub 7 being incompatible with my smart home devices and every single person I've spoken to has tried to sell me mobile and TV contacts, focus on the issue I'm calling about.

  • wilsonpeter48
    peter wilson (@wilsonpeter48) reported

    @EE To get through walls we pay you companies millions of pounds but you won't take responsibility for rubbish signal

  • PClorley
    paul clorley (@PClorley) reported

    @h1xone @EE The same ee signal always crap where i live , went to smarty ยฃ7 a month as opposed to ยฃ24ish with ee , both sim only plans i still get unlimited calls and texts and 6 times the data i had with ee , now get 24gig

  • andy_horner
    Ash 1974๐Ÿ”ด๐Ÿ (@andy_horner) reported

    @EE Canโ€™t even call as your system wonโ€™t let me, really is this what you call service?!?!