EE Outage Report in Newport, Telford and Wrekin, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newport, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (36%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newport, Telford and Wrekin, England
The most recent EE outage reports came from the following cities: Ryton, Stafford and Telford.
City | Problem Type | Report Time |
---|---|---|
Ryton | Total Blackout | |
Stafford | Phone | |
Telford | Wi-fi | |
Telford | Phone | |
Telford | Phone | |
Telford | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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SGP
(@Simongeorge78) reported
from
Newport, England
@EE hi I’m having real problems with my phone not had my phone a year
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Karl Jukes
(@kjukes1989) reported
from
Madeley, England
I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤
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Stewwwperman
(@stewwwperman) reported
from
Wellington, England
@EE Hi Mark. All is well, normal service resumed a couple of hours after my tweet and there have been no issues since 👍 Thanks.
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.
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Hannah Warren 🇪🇺💀🎃👻
(@HannahW333) reported
from
Much Wenlock, England
Hey @EE I upgraded a couple of months ago and now have reached the time where I need to cancel 2 other numbers on my account. Do I need to ring 150?
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Ruth
(@ruthpalk) reported
from
St. Georges and Priorslee, England
@EE upgrade through Carphone warehouse but it seems I have a new contract, can I just cancel my old contact and keep my old number, as I do not want to be paying for two numbers
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Stewwwperman
(@stewwwperman) reported
from
Wellington, England
@EE who unplugged the internet in Telford 🙃 Just enough service to make this tweet but anything else, no chance 😓
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Terry Woodfine
(@MrTerryWoodfine) reported
from
Lawley Bank, England
@EE my mobile currently not working. My phone said initially that the Sim is no longer valid. Now I just have no signal, cannot connect to the 4G network, make calls etc... Can you come back to me on what the issue is please 😀
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Joe
(@WorkAwayJoe) reported
from
Stafford, England
@EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts
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Hilary
(@sarlat123) reported
from
Penkridge, England
@EE absolute cowboys - no ownership of issues , lies, lack of communication. EE you are appalling. This is right through from call centre staff to managers. Disgusted .
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michael ward
(@mikewardunited) reported
from
Stafford, England
@EE wouldn't match price plan offered by @SkyUK, even though a customer for 10 years and then stalling on giving me pac code, 4 calls so far... Do not recommend @EE @EE @EE 😡😡 😡 👎👎👎 #EEJOKE
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StJohn 💙
(@stjohn121) reported
from
Stafford, England
@EE @glastonbury Fantastic! Must have made bundles of cash too! Now do you think you could invest just a little at the mast LL499YA, the one on the golf course you know needs work but you say it’s too expensive to do? Just give locals the decent 4G data signal they pay for.Not even asking for 5G!
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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Hannah Warren
(@HannahW333) reported
from
Much Wenlock, England
Gotta love a 100 day early phone upgrade especially when your handset was adament you didn't have service but not only did I get a shiny (it actually does shine) new phone but I also got a little WiFi device for my extra data which works at the heritage site I work at! Thanks @ee
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!
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Charles Thomas
(@revCTStAndrews) reported
from
Albrighton, England
@charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...
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Clare Booth
(@clarembooth) reported
from
Newport, England
@EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !
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Jordan Taylor 🎗️
(@JTaylor69) reported
from
Madeley, England
@EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Stacey Larkin
(@StaceyLarkin12) reported
@EE hi trying to pay a bill but seems like all payment systems are down. Can you let me know
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Shingle Beach
(@Shingle_beach) reported
So I ring @EE customer services... nothing has been set up! I’ve basically been sent a new iPhone for £40! No account has been set up. The lovely lady on line says she can set up direct debits and my old number will get transferred over to my new phone today, lunchtimeish 3/n
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Shingle Beach
(@Shingle_beach) reported
I guess I’ll be on the phone to @EE customer services for several hours tomorrow and my problem still won’t be fixed. Where’s Kevin Bacon when you need him??
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ry
(@MrScarzy) reported
Goodbye @ThreeUK… poor deals poor customer service. Hello @EE 🥰
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Shingle Beach
(@Shingle_beach) reported
So it’s a week after I went into the @ee shop in Eastbourne to get a new phone. They were on phone to customer services for 2 hours .. nothing doing so I rang my existing provider @bt_uk the following day. Took an hour to get through .. 1/n
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Amanda
(@amandajlh) reported
from
Sompting, England
@EE how long have you been calling your customers liars. One of your customer advisors has been extremely rude regarding a known mast problem with signal in my area. I have been a customer for many years now. Please help.
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ArtioCode
(@ArtioCode) reported
@EE I’ve been trying to upgrade to an iPhone 13 Pro Max all day and it has been a disaster! Constant issues! I had a successful order cancel & have been faced with the attached message over & over again! I was supposed to receive a call back this PM which never came. Please help!
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Rob
(@sufc86) reported
@EE why is it when you try and upgrade your phone there are far superior deals for new customers than for existing customers ? I have been loyal for 9 years and its now time to shop around. Very poor customer service
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Rhys Huxley 🔻#KillTheBill
(@huxley14) reported
@EE The problem is rectified now
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Mr Pepper
(@tbonesupper) reported
@EE Hi, I keep getting a ‘website under maintenance’ message when I try and check out my iPhone 13 pro upgrade on your site. Is there a wider issue with the site or is it just me?! 🤔