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EE

EE outages and service status in Newport, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
  • The most common problems reported in this area mention Phone, E-mail, and Internet.
  • The most recent signal from this area was received Jul 12, 9:18 PM GMT+1.
  • 60% Phone (60%)
  • 20% E-mail (20%)
  • 20% Internet (20%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 17: Problems at EE

EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newport, England

The most recent EE outage reports came from the following cities: Telford, and Stafford.

CityProblem TypeReport Time
Telford Phone 5 days ago
Telford Internet 15 days ago
Telford Phone 16 days ago
Stafford E-mail 17 days ago
Stafford Phone 18 days ago
Stafford Phone 1 month ago

Nearby cities with recent reports

Telford

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • stewwwperman
    Stewwwperman (@stewwwperman) reported from Wellington, England

    @EE Hi Mark. All is well, normal service resumed a couple of hours after my tweet and there have been no issues since ๐Ÿ‘ Thanks.

  • ruthpalk
    Ruth (@ruthpalk) reported from St. Georges and Priorslee, England

    @EE upgrade through Carphone warehouse but it seems I have a new contract, can I just cancel my old contact and keep my old number, as I do not want to be paying for two numbers

  • MscChris
    Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!

  • stewwwperman
    Stewwwperman (@stewwwperman) reported from Wellington, England

    @EE who unplugged the internet in Telford ๐Ÿ™ƒ Just enough service to make this tweet but anything else, no chance ๐Ÿ˜“

  • stjohn121
    StJohn ๐Ÿ’™ (@stjohn121) reported from Stafford, England

    @EE @glastonbury Fantastic! Must have made bundles of cash too! Now do you think you could invest just a little at the mast LL499YA, the one on the golf course you know needs work but you say itโ€™s too expensive to do? Just give locals the decent 4G data signal they pay for.Not even asking for 5G!

  • MscChris
    Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - โ€˜cell breathingโ€™. I think thatโ€™s technical bs for terrible signal. At least they said theyโ€™ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts

  • WorkAwayJoe
    Joe (@WorkAwayJoe) reported from Stafford, England

    @EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! ๐Ÿ˜•

  • HannahW333
    Hannah Warren (@HannahW333) reported from Much Wenlock, England

    Gotta love a 100 day early phone upgrade especially when your handset was adament you didn't have service but not only did I get a shiny (it actually does shine) new phone but I also got a little WiFi device for my extra data which works at the heritage site I work at! Thanks @ee

  • revCTStAndrews
    Charles Thomas (@revCTStAndrews) reported from Albrighton, England

    @charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...

  • D_Elliott7
    Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • MrTerryWoodfine
    Terry Woodfine (@MrTerryWoodfine) reported from Lawley Bank, England

    @EE my mobile currently not working. My phone said initially that the Sim is no longer valid. Now I just have no signal, cannot connect to the 4G network, make calls etc... Can you come back to me on what the issue is please ๐Ÿ˜€

  • kjukes1989
    Karl Jukes (@kjukes1989) reported from Madeley, England

    I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! ๐Ÿ˜ค

  • sarlat123
    Hilary (@sarlat123) reported from Penkridge, England

    @EE absolute cowboys - no ownership of issues , lies, lack of communication. EE you are appalling. This is right through from call centre staff to managers. Disgusted .

  • MscChris
    Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @EE Signal in TF5 area is poor and getting worse. So many no signal spots when Iโ€™m walking the dog. Sort 4g across the whole country before playing with 5g please.

  • clarembooth
    Clare Booth (@clarembooth) reported from Newport, England

    @EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !

  • mikewardunited
    michael ward (@mikewardunited) reported from Stafford, England

    @EE wouldn't match price plan offered by @SkyUK, even though a customer for 10 years and then stalling on giving me pac code, 4 calls so far... Do not recommend @EE @EE @EE ๐Ÿ˜ก๐Ÿ˜ก ๐Ÿ˜ก ๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž #EEJOKE

  • JTaylor69
    Jordan Taylor ๐ŸŽ—๏ธ (@JTaylor69) reported from Madeley, England

    @EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day ๐Ÿ˜… Other half uses Voxi and had no issues with connectivity.

  • HannahW333
    Hannah Warren ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ’€๐ŸŽƒ๐Ÿ‘ป (@HannahW333) reported from Much Wenlock, England

    Hey @EE I upgraded a couple of months ago and now have reached the time where I need to cancel 2 other numbers on my account. Do I need to ring 150?

  • Simongeorge78
    SGP (@Simongeorge78) reported from Newport, England

    @EE hi Iโ€™m having real problems with my phone not had my phone a year

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Johnboy270783
    John (@Johnboy270783) reported

    @EE Well, we've got a big problem here then, haven't we.

  • TisSaff
    Gaz (@TisSaff) reported

    @EE Contract is up, 27 year customer, prices are ridiculous now (up to 4x competitors). How do I go about leaving?

  • PIXX3L5
    PIX (@PIXX3L5) reported

    @EE Leave me alone EE, 2hr calls every month trying to sort your issue out only to be passed to someone else having to explain multiple times. Hopefully with @Ofcom help I will be able to terminate my contract early without charge.

  • kingseany94
    ๐Ÿ‘‘ Sean ๐Ÿ‘‘ (@kingseany94) reported

    @NoisyStandard @EE Expects credit for not looking up the signal coverage. Shut up you ****, itโ€™s your fault.

  • jochen_roeder
    Jochen Roeder (@jochen_roeder) reported

    @Birduder344 @EE Customer loyalty is dead, it's not something that is valued or gets rewarded. No matter the issue, be it mobile phone contracts, electricity, ... a "loyal" customer will get punished. It's become sadly necessary to take the shortest contracts possible and change providers often.

  • Guy19013990
    Guy axon (@Guy19013990) reported

    @EE over 8 phone calls regarding my app not working and no one can fix it and you keep closing my complaints with no resolution why is it so hard for such a big company to work this out

  • sophie_reed98
    sophie (@sophie_reed98) reported

    @EE how long is it going to take to fix the signal issue for Ne15 9ep. I've not seen a single person at the tower at all. I'm not happy paying for a service i can't use.

  • Lindsay_Brunt
    Lindsay Brunt (@Lindsay_Brunt) reported

    @EE Iโ€™ve spoken again to complaints team and have been spoken to very poorly by your staff. You have breached the contract and donโ€™t have and resolution to fix the internetโ€ฆ how do I escalate further?

  • bevangeleyes
    Bev Nicholas (@bevangeleyes) reported

    @EE hey, Iโ€™ve taken o it a new contract with EE to start next month. Do I need to cancel my current contract with EE or will it do it automatically? Thanks

  • mrparker666
    mrparker666 (@mrparker666) reported

    @EE Ok I actually got through to EE support they said there was a fault in my area but clueless beyond that great why has it been down for a week shouldn't they update spusu