EE Outage Report in Newport, Telford and Wrekin, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newport, Telford and Wrekin, England
The most recent EE outage reports came from the following cities: Stafford, Ryton, Telford and Stone.
| City | Problem Type | Report Time |
|---|---|---|
 Stafford |
Phone | |
| Ryton |
Internet | |
| Telford |
Phone | |
| Stone |
TV | |
| Telford |
Wi-fi | |
| Telford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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michael ward
(@mikewardunited) reported
from
Stafford, England
@EE wouldn't match price plan offered by @SkyUK, even though a customer for 10 years and then stalling on giving me pac code, 4 calls so far... Do not recommend @EE @EE @EE 😡😡 😡 👎👎👎 #EEJOKE
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts
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Terry Woodfine
(@MrTerryWoodfine) reported
from
Lawley Bank, England
@EE my mobile currently not working. My phone said initially that the Sim is no longer valid. Now I just have no signal, cannot connect to the 4G network, make calls etc... Can you come back to me on what the issue is please 😀
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Hannah Warren 🇪🇺💀🎃👻
(@HannahW333) reported
from
Much Wenlock, England
Hey @EE I upgraded a couple of months ago and now have reached the time where I need to cancel 2 other numbers on my account. Do I need to ring 150?
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Joe
(@WorkAwayJoe) reported
from
Stafford, England
@EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕
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Stewwwperman
(@stewwwperman) reported
from
Wellington, England
@EE who unplugged the internet in Telford 🙃 Just enough service to make this tweet but anything else, no chance 😓
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Stewwwperman
(@stewwwperman) reported
from
Wellington, England
@EE Hi Mark. All is well, normal service resumed a couple of hours after my tweet and there have been no issues since 👍 Thanks.
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.
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Hannah Warren
(@HannahW333) reported
from
Much Wenlock, England
Gotta love a 100 day early phone upgrade especially when your handset was adament you didn't have service but not only did I get a shiny (it actually does shine) new phone but I also got a little WiFi device for my extra data which works at the heritage site I work at! Thanks @ee
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Charles Thomas
(@revCTStAndrews) reported
from
Albrighton, England
@charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...
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StJohn 💙
(@stjohn121) reported
from
Stafford, England
@EE @glastonbury Fantastic! Must have made bundles of cash too! Now do you think you could invest just a little at the mast LL499YA, the one on the golf course you know needs work but you say it’s too expensive to do? Just give locals the decent 4G data signal they pay for.Not even asking for 5G!
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!
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Jordan Taylor 🎗️
(@JTaylor69) reported
from
Madeley, England
@EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.
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SGP
(@Simongeorge78) reported
from
Newport, England
@EE hi I’m having real problems with my phone not had my phone a year
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Karl Jukes
(@kjukes1989) reported
from
Madeley, England
I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤
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Clare Booth
(@clarembooth) reported
from
Newport, England
@EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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Ruth
(@ruthpalk) reported
from
St. Georges and Priorslee, England
@EE upgrade through Carphone warehouse but it seems I have a new contract, can I just cancel my old contact and keep my old number, as I do not want to be paying for two numbers
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Hilary
(@sarlat123) reported
from
Penkridge, England
@EE absolute cowboys - no ownership of issues , lies, lack of communication. EE you are appalling. This is right through from call centre staff to managers. Disgusted .
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🫶🏼Sarah ‘Hope Is Everything’ Dalton🫶🏼
(@FeralMother44) reported
@Beth_Tastic @EE Really? Mine just went down by a pound but with better benefit’s for my PAYG monthly contract.
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Iain
(@Lilywhite_Dad) reported
@EE @RyanBrown83 @EE if you can do that why don't you give people OPTIONS rather than just saying the bills are going up by a ridiculous amount. This may be a terrible financial decision for the company because you are going to end up losing alot of loyal customers who have been with you years.
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Muriel Posnic-Boyce
(@murielppc67) reported
@EE for the kast few days it's impossible to gift data to my son who's under my account. Any help welcome.
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Peter Cole
(@PcPcole44) reported
@EE I don't think transparency or direct contact with customers is the issue. It's the level of increase at around 15% that is appalling.
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Mick
(@mick8802) reported
@Charl_H79 @EE @bt_uk I believe you have a short period where you can cancel and switch without penalty when they increase prices. Worth checking out. I done it last year with virgin but then they gave me a better deal to stay
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Mirela Delibegovic
(@mdelibeg) reported
from
Aberdeen, Scotland
@EE no broadband/Internet in West end of Aberdeen. Is there a serious problem and when will it get resolved? Work deadlines are pressing. Thanks
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Josh Moore (MacTavish)
(@Greenwolf305) reported
Genuinely hoping to see customers leaving @EE in the thousands after this price increase. Can’t wait to find literally any other network
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Brontë Hampton
(@BronteHampton) reported
@EE I’m having problems with my SIM, keep getting a notification of sim failure on my iPhone and am unable to text, call or use data as it is like my phone doesn’t have a sim in it. Issue started around 8pm yesterday
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Ian Donald
(@IanDonald1981) reported
@EE what's the point in an abroad customer service number, if the problem is you can't connect to a network? Why don't you have any other chat or email assistance? In the states with no network.
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Tom Davies
(@TCDavies7) reported
@EE I’ve just received a message that my bill is going up by nearly 15 percent!!! This is totally outrageous! How on earth can you justify this? I’d like to cancel please. I’m one month into a new contract.