EE outages and service status in Newport, England

Problems in the last 24 hours in Newport, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, England

The most recent EE outage reports came from the following cities: Telford.

City	Problem Type	Report Time
Telford	Internet	2 days ago
Telford	Wi-fi	15 days ago
Telford	Phone	30 days ago
Telford	Internet	30 days ago
Telford	Wi-fi	1 month ago
Telford	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Stewwwperman (@stewwwperman) reported 34 seconds ago from Wellington, England

  @EE Hi Mark. All is well, normal service resumed a couple of hours after my tweet and there have been no issues since 👍 Thanks.

• 
  Charles Thomas (@revCTStAndrews) reported 5 minutes ago from Albrighton, England

  @charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...

• 
  Chris Shepherd CIHCM (@MscChris) reported 5 minutes ago from Admaston, England

  @EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.

• 
  Hannah Warren (@HannahW333) reported 10 minutes ago from Much Wenlock, England

  Gotta love a 100 day early phone upgrade especially when your handset was adament you didn't have service but not only did I get a shiny (it actually does shine) new phone but I also got a little WiFi device for my extra data which works at the heritage site I work at! Thanks @ee

• 
  StJohn 💙 (@stjohn121) reported 12 minutes ago from Stafford, England

  @EE @glastonbury Fantastic! Must have made bundles of cash too! Now do you think you could invest just a little at the mast LL499YA, the one on the golf course you know needs work but you say it’s too expensive to do? Just give locals the decent 4G data signal they pay for.Not even asking for 5G!

• 
  Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported 16 minutes ago from Much Wenlock, England

  Hey @EE I upgraded a couple of months ago and now have reached the time where I need to cancel 2 other numbers on my account. Do I need to ring 150?

• 
  Ruth (@ruthpalk) reported 16 minutes ago from St. Georges and Priorslee, England

  @EE upgrade through Carphone warehouse but it seems I have a new contract, can I just cancel my old contact and keep my old number, as I do not want to be paying for two numbers

• 
  SGP (@Simongeorge78) reported 18 minutes ago from Newport, England

  @EE hi I’m having real problems with my phone not had my phone a year

• 
  Chris Shepherd CIHCM (@MscChris) reported 18 minutes ago from Admaston, England

  Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts

• 
  Clare Booth (@clarembooth) reported 22 minutes ago from Newport, England

  @EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !

• 
  Terry Woodfine (@MrTerryWoodfine) reported 29 minutes ago from Lawley Bank, England

  @EE my mobile currently not working. My phone said initially that the Sim is no longer valid. Now I just have no signal, cannot connect to the 4G network, make calls etc... Can you come back to me on what the issue is please 😀

• 
  Chris Shepherd CIHCM (@MscChris) reported 29 minutes ago from Admaston, England

  @EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!

• 
  Stewwwperman (@stewwwperman) reported 41 minutes ago from Wellington, England

  @EE who unplugged the internet in Telford 🙃 Just enough service to make this tweet but anything else, no chance 😓

• 
  Hilary (@sarlat123) reported 45 minutes ago from Penkridge, England

  @EE absolute cowboys - no ownership of issues , lies, lack of communication. EE you are appalling. This is right through from call centre staff to managers. Disgusted .

• 
  Dave. (@D_Elliott7) reported 49 minutes ago from Standon, England

  @EE is there any chance I could get some help please

• 
  Joe (@WorkAwayJoe) reported 54 minutes ago from Stafford, England

  @EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕

• 
  Jordan Taylor 🎗️ (@JTaylor69) reported 57 minutes ago from Madeley, England

  @EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.

• 
  Karl Jukes (@kjukes1989) reported 59 minutes ago from Madeley, England

  I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤

• 
  michael ward (@mikewardunited) reported 59 minutes ago from Stafford, England

  @EE wouldn't match price plan offered by @SkyUK, even though a customer for 10 years and then stalling on giving me pac code, 4 calls so far... Do not recommend @EE @EE @EE 😡😡 😡 👎👎👎 #EEJOKE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ChrisLee™ (@ChrisLeeTM) reported 6 minutes ago

  @EE how do I cancel my broadband? My bill isn’t due until the 27th yet you decide to disconnect my broadband at 10pm, meaning I can’t even call EE. Then you disable my router from even connecting to devices in my home such as a WiFi printer!!! WTAF! 😡

• 
  Rob Myers (@RobLMyers) reported 6 minutes ago

  @EE Kind of pointless doing that. It’s your general customer service number and, unsurprisingly, none of the options are relevant. The help section on the website is also of no help whatsoever.

• 
  Opeyemi Daniel (@DinaGlyphs) reported 10 minutes ago

  Hello @EE I’ve been disconnected from broadband internet due to a reported issue with the connection by Openreach. Being three days now without access to work and a potential job loss around the corner, I’ll like to know the update on this issue. Please see the screenshot below for additional context.

• 
  Al Strachan-Brown (@alibee2025) reported 11 minutes ago

  @EE I’ve done it now but there is always an issue. It says don’t use the WiFi so there’s no way to actually do it.

• 
  Holly Gaze (@HollyGaze) reported 12 minutes ago

  @EE Shocking customer service. Have had my time wasted with misinformation and now I have to pay extra for my broadband because of this. I have been with EE for years. No customer loyalty. I do not recommend.

• 
  andrew (@adrewmg) reported 14 minutes ago

  @EE I need to be able to use the phone so I can cancel an appointment for tomorrow.

• 
  Carole Hawkins (@hawkins_carole) reported 15 minutes ago

  @EE What the heck are you playing at now - a text message to be sent every time one wants to see emails and you state send text to the email address you can't get into without the passcode - what idiot in your company dreamed this mess up.

• 
  👑 Sean 👑 (@kingseany94) reported 16 minutes ago

  @EE i need help with my broadband, ive been with you for 2 months now and the connection is awful. i can no longer stream in 4K and the wifi connection is awful.

• 
  Shaun Adams (@shaundadams) reported 16 minutes ago

  @ee Hi, I have problem in establishing with some degree of accuracy when my property is due to be able to access Full Fibre. Having been told last year it would be the end of 2026, now I am told there is no identifiable plan. Not acceptable. Help, please.

• 
  lord farquar (@Rudolph4974) reported 16 minutes ago

  @ee what’s the point in paying for 5g phone when it won’t even give me a signal on 4G !! Ridiculous!!