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EE

EE outages and service status in Newport, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Internet, and TV.
  • The most recent signal from this area was received Aug 3, 3:27 PM GMT+1.
  • 25% E-mail (25%)
  • 25% Internet (25%)
  • 25% TV (25%)
  • 25% Phone (25%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 5: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newport, England

The most recent EE outage reports came from the following cities: Stafford, and Telford.

CityProblem TypeReport Time
Stafford E-mail 2 days ago
Stafford Internet 8 days ago
Stafford TV 16 days ago
Telford Phone 24 days ago
Telford Internet 1 month ago
Telford Phone 1 month ago

Nearby cities with recent reports

Stafford

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • MscChris
    Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!

  • kjukes1989
    Karl Jukes (@kjukes1989) reported from Madeley, England

    I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😀

  • sarlat123
    Hilary (@sarlat123) reported from Penkridge, England

    @EE absolute cowboys - no ownership of issues , lies, lack of communication. EE you are appalling. This is right through from call centre staff to managers. Disgusted .

  • ruthpalk
    Ruth (@ruthpalk) reported from St. Georges and Priorslee, England

    @EE upgrade through Carphone warehouse but it seems I have a new contract, can I just cancel my old contact and keep my old number, as I do not want to be paying for two numbers

  • HannahW333
    Hannah Warren πŸ‡ͺπŸ‡ΊπŸ’€πŸŽƒπŸ‘» (@HannahW333) reported from Much Wenlock, England

    Hey @EE I upgraded a couple of months ago and now have reached the time where I need to cancel 2 other numbers on my account. Do I need to ring 150?

  • clarembooth
    Clare Booth (@clarembooth) reported from Newport, England

    @EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !

  • MscChris
    Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.

  • MscChris
    Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - β€˜cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts

  • stjohn121
    StJohn πŸ’™ (@stjohn121) reported from Stafford, England

    @EE @glastonbury Fantastic! Must have made bundles of cash too! Now do you think you could invest just a little at the mast LL499YA, the one on the golf course you know needs work but you say it’s too expensive to do? Just give locals the decent 4G data signal they pay for.Not even asking for 5G!

  • Simongeorge78
    SGP (@Simongeorge78) reported from Newport, England

    @EE hi I’m having real problems with my phone not had my phone a year

  • mikewardunited
    michael ward (@mikewardunited) reported from Stafford, England

    @EE wouldn't match price plan offered by @SkyUK, even though a customer for 10 years and then stalling on giving me pac code, 4 calls so far... Do not recommend @EE @EE @EE 😑😑 😑 πŸ‘ŽπŸ‘ŽπŸ‘Ž #EEJOKE

  • WorkAwayJoe
    Joe (@WorkAwayJoe) reported from Stafford, England

    @EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! πŸ˜•

  • D_Elliott7
    Dave. (@D_Elliott7) reported from Standon, England

    @EE is there any chance I could get some help please

  • stewwwperman
    Stewwwperman (@stewwwperman) reported from Wellington, England

    @EE who unplugged the internet in Telford πŸ™ƒ Just enough service to make this tweet but anything else, no chance πŸ˜“

  • MrTerryWoodfine
    Terry Woodfine (@MrTerryWoodfine) reported from Lawley Bank, England

    @EE my mobile currently not working. My phone said initially that the Sim is no longer valid. Now I just have no signal, cannot connect to the 4G network, make calls etc... Can you come back to me on what the issue is please πŸ˜€

  • stewwwperman
    Stewwwperman (@stewwwperman) reported from Wellington, England

    @EE Hi Mark. All is well, normal service resumed a couple of hours after my tweet and there have been no issues since πŸ‘ Thanks.

  • revCTStAndrews
    Charles Thomas (@revCTStAndrews) reported from Albrighton, England

    @charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...

  • JTaylor69
    Jordan Taylor πŸŽ—οΈ (@JTaylor69) reported from Madeley, England

    @EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day πŸ˜… Other half uses Voxi and had no issues with connectivity.

  • HannahW333
    Hannah Warren (@HannahW333) reported from Much Wenlock, England

    Gotta love a 100 day early phone upgrade especially when your handset was adament you didn't have service but not only did I get a shiny (it actually does shine) new phone but I also got a little WiFi device for my extra data which works at the heritage site I work at! Thanks @ee

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AshJamIng
    Ash (@AshJamIng) reported

    @tina0402x @EE 2nd worst customer service from a company I've ever received when I left. Hope they go bust.

  • chrisdee2016
    Chris Dee (@chrisdee2016) reported

    @EE A complaint wont get the service thats been paid for for over a month i just want my fibre sorted as promised weeks ago !

  • JulieKubiak
    Julie Kubiak (@JulieKubiak) reported

    @EE Sunday at 11.26 I went through the totally crazy process of ringing you, so I could verify my account, hang up and get a message that said you would ring me back within 15 minutes. Guess what? I’m still waiting and it is now 5:16 am the next day. My father is in a part of Spain where they have lost all Internet connection because of fires, I needed to amend my plan to call him (but your app wasn’t allowing me to change it) and I explained this in the β€˜message’. No sympathy, no callback from EE. And don’t get me started on why if I have already made a call to you, I have to hang up, for you to then call me back. Once I’ve made a call to you I would rather sit and wait in a queue to speak to someone 😑

  • HannahYouds
    Hannah Youds (@HannahYouds) reported

    @EE I can’t make a call to you as my new phone hasn’t picked up its eSIM and the live chat keeps telling me to call. What is the best way of getting help with this please?

  • MiVidaBonita
    Mag (@MiVidaBonita) reported

    @ee I have sent you a DM regarding a customer service experience this morning, please can someone get back to me, thanks.

  • EerikBeeton
    Eerik Beeton, MCIM Cmktr (@EerikBeeton) reported

    @O2 24h later still waiting for service. @EE you got good reception these days?

  • AustenMathieson
    π™°πšžπšœπšπšŽπš— π™ΌπšŠπšπš‘πš’πšŽπšœπš˜πš— (@AustenMathieson) reported

    @EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. We’ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & they’ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.

  • chrismaddison74
    ChrisM (@chrismaddison74) reported

    @EE why is it virtually impossible to actually speak to a human person instead of your crap bots!! You charge people a fortune for monthly line rental yet you can't actually be bothered to employ people customers can speak to!!

  • f1gpgirl
    Audrey Gordon (@f1gpgirl) reported

    Getting by fed up with @EE as the television and internet is constantly dropping in and out. Has been an issue since installing but getting ridiculous now.

  • SajjadElPatron
    Sajjad El Patron (@SajjadElPatron) reported

    The worst network customer service i have ever seen @EE . I made an order and customer service said they can’t do anything because the order is still at @parcelforce . the worst courier service in UK. I will terminate all services from EE.