EE Outage Report in Newport, Telford and Wrekin, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newport, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Newport, Telford and Wrekin, England
The most recent EE outage reports came from the following cities: Telford, Market Drayton and Stafford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Phone | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Stewwwperman
(@stewwwperman) reported
from
Wellington, England
@EE who unplugged the internet in Telford 🙃 Just enough service to make this tweet but anything else, no chance 😓
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts
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Ruth
(@ruthpalk) reported
from
St. Georges and Priorslee, England
@EE upgrade through Carphone warehouse but it seems I have a new contract, can I just cancel my old contact and keep my old number, as I do not want to be paying for two numbers
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Jordan Taylor 🎗️
(@JTaylor69) reported
from
Madeley, England
@EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.
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Hannah Warren 🇪🇺💀🎃👻
(@HannahW333) reported
from
Much Wenlock, England
Hey @EE I upgraded a couple of months ago and now have reached the time where I need to cancel 2 other numbers on my account. Do I need to ring 150?
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Stewwwperman
(@stewwwperman) reported
from
Wellington, England
@EE Hi Mark. All is well, normal service resumed a couple of hours after my tweet and there have been no issues since 👍 Thanks.
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Hannah Warren
(@HannahW333) reported
from
Much Wenlock, England
Gotta love a 100 day early phone upgrade especially when your handset was adament you didn't have service but not only did I get a shiny (it actually does shine) new phone but I also got a little WiFi device for my extra data which works at the heritage site I work at! Thanks @ee
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!
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Joe
(@WorkAwayJoe) reported
from
Stafford, England
@EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕
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michael ward
(@mikewardunited) reported
from
Stafford, England
@EE wouldn't match price plan offered by @SkyUK, even though a customer for 10 years and then stalling on giving me pac code, 4 calls so far... Do not recommend @EE @EE @EE 😡😡 😡 👎👎👎 #EEJOKE
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Hilary
(@sarlat123) reported
from
Penkridge, England
@EE absolute cowboys - no ownership of issues , lies, lack of communication. EE you are appalling. This is right through from call centre staff to managers. Disgusted .
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Charles Thomas
(@revCTStAndrews) reported
from
Albrighton, England
@charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...
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Clare Booth
(@clarembooth) reported
from
Newport, England
@EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !
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SGP
(@Simongeorge78) reported
from
Newport, England
@EE hi I’m having real problems with my phone not had my phone a year
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.
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Karl Jukes
(@kjukes1989) reported
from
Madeley, England
I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤
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Terry Woodfine
(@MrTerryWoodfine) reported
from
Lawley Bank, England
@EE my mobile currently not working. My phone said initially that the Sim is no longer valid. Now I just have no signal, cannot connect to the 4G network, make calls etc... Can you come back to me on what the issue is please 😀
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StJohn 💙
(@stjohn121) reported
from
Stafford, England
@EE @glastonbury Fantastic! Must have made bundles of cash too! Now do you think you could invest just a little at the mast LL499YA, the one on the golf course you know needs work but you say it’s too expensive to do? Just give locals the decent 4G data signal they pay for.Not even asking for 5G!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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James Bouault 🇬🇧
(@Bouault) reported
@EE Last week had an issue with our Hub & line into the house,the EE guy on the phone said he could see there was an issue-that theyd send out a technician. A few days later,it stated that the case is closed. Noone came out. Do EE fob-off ppl on the phone just to get rid of them?
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Lee W1875 - #FEA
(@LeeW1875) reported
@EE I've done all that. App basics. Thats just it I dont want to speak to anyone its an app, everything should be there available for me, otherwise whats the point? For a phone company to have such a poor app is bad. A quick search can see its a problem most people are experiencing
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Waheed Ahmed
(@waheed2541) reported
@EE I have not been able to acces my account online or through the app. Chatting to EE told no fix in place cannot give timescale to correct this.since December 2025, with everything online now I can’t manage my account with no fix and told to wait until EE has a fix ????
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Charles Field 🇺🇦 🇹🇼 🇮🇱
(@charles_uk) reported
Just had plumber out to fix dripping tap. He was frustrated by the lack of mobile signal we have to endure in #LongHanborough. Yet @EE, @VodafoneUK and @O2 all insist we have a perfectly acceptable signal here and won't do anything to address the issue.
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Hambcwgf
(@hambcwgf) reported
@EE Thank you. So raised a complaint via telephone last Wednesday, issue still not resolved and re raised another online complaint yesterday so should have a response by Tuesday?
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Flippant Hemingway
(@gingerjester) reported
@EE I've spent over 8 hours on calls to your customer agents in the last 3 days to move over my very ill parents account who is in hospital in critical condition. Each call I have made has the agents I speak to apologize for the errors their colleagues have made. Still not fixed.
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Edward Sullivan
(@EdSul07) reported
@EE Hi. The battery in my Samsung Galaxy S22 has expanded, is that something that a battery repair at my local store can fix? I've booked an appointment but I'm a tad nervous about walking around with the battery like that if not necessary.
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Sᴀғє & Sᴀvє
(@safensave) reported
@mfazaman9 @EE @TMobile I am planning to move to a different network from #ee because they offer better prices. They keep hiking the price and no time for customers.
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John Nevill
(@cortina) reported
I really resent the idea that as a loyal @EE / BT customer of several decades if I take out a new contract this month then next month they will still impose their rate increase.
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ᴰᵃʷˢ ♕
(@DAWS_ON_) reported
How has @EE become the wankest service provider in sandwell? ******* awful everywhere