EE outages and service status in Newport, England

Problems in the last 24 hours in Newport, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, England

The most recent EE outage reports came from the following cities: Stafford, and Telford.

City	Problem Type	Report Time
Stafford	E-mail	6 days ago
Stafford	Internet	12 days ago
Stafford	TV	20 days ago
Telford	Phone	28 days ago
Telford	Internet	1 month ago
Telford	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Hannah Warren (@HannahW333) reported 44 seconds ago from Much Wenlock, England

  Gotta love a 100 day early phone upgrade especially when your handset was adament you didn't have service but not only did I get a shiny (it actually does shine) new phone but I also got a little WiFi device for my extra data which works at the heritage site I work at! Thanks @ee

• 
  Clare Booth (@clarembooth) reported 3 minutes ago from Newport, England

  @EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !

• 
  SGP (@Simongeorge78) reported 7 minutes ago from Newport, England

  @EE hi I’m having real problems with my phone not had my phone a year

• 
  Terry Woodfine (@MrTerryWoodfine) reported 13 minutes ago from Lawley Bank, England

  @EE my mobile currently not working. My phone said initially that the Sim is no longer valid. Now I just have no signal, cannot connect to the 4G network, make calls etc... Can you come back to me on what the issue is please 😀

• 
  Chris Shepherd CIHCM (@MscChris) reported 19 minutes ago from Admaston, England

  @EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.

• 
  michael ward (@mikewardunited) reported 27 minutes ago from Stafford, England

  @EE wouldn't match price plan offered by @SkyUK, even though a customer for 10 years and then stalling on giving me pac code, 4 calls so far... Do not recommend @EE @EE @EE 😡😡 😡 👎👎👎 #EEJOKE

• 
  Jordan Taylor 🎗️ (@JTaylor69) reported 28 minutes ago from Madeley, England

  @EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.

• 
  Stewwwperman (@stewwwperman) reported 28 minutes ago from Wellington, England

  @EE Hi Mark. All is well, normal service resumed a couple of hours after my tweet and there have been no issues since 👍 Thanks.

• 
  Charles Thomas (@revCTStAndrews) reported 37 minutes ago from Albrighton, England

  @charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...

• 
  Dave. (@D_Elliott7) reported 42 minutes ago from Standon, England

  @EE is there any chance I could get some help please

• 
  Chris Shepherd CIHCM (@MscChris) reported 43 minutes ago from Admaston, England

  @EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!

• 
  StJohn 💙 (@stjohn121) reported 44 minutes ago from Stafford, England

  @EE @glastonbury Fantastic! Must have made bundles of cash too! Now do you think you could invest just a little at the mast LL499YA, the one on the golf course you know needs work but you say it’s too expensive to do? Just give locals the decent 4G data signal they pay for.Not even asking for 5G!

• 
  Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported 44 minutes ago from Much Wenlock, England

  Hey @EE I upgraded a couple of months ago and now have reached the time where I need to cancel 2 other numbers on my account. Do I need to ring 150?

• 
  Stewwwperman (@stewwwperman) reported 48 minutes ago from Wellington, England

  @EE who unplugged the internet in Telford 🙃 Just enough service to make this tweet but anything else, no chance 😓

• 
  Joe (@WorkAwayJoe) reported 48 minutes ago from Stafford, England

  @EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕

• 
  Karl Jukes (@kjukes1989) reported 52 minutes ago from Madeley, England

  I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤

• 
  Chris Shepherd CIHCM (@MscChris) reported 55 minutes ago from Admaston, England

  Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts

• 
  Ruth (@ruthpalk) reported 56 minutes ago from St. Georges and Priorslee, England

  @EE upgrade through Carphone warehouse but it seems I have a new contract, can I just cancel my old contact and keep my old number, as I do not want to be paying for two numbers

• 
  Hilary (@sarlat123) reported 60 minutes ago from Penkridge, England

  @EE absolute cowboys - no ownership of issues , lies, lack of communication. EE you are appalling. This is right through from call centre staff to managers. Disgusted .

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rach 🇪🇺 (@MsVespertilio) reported 9 minutes ago

  @EE I’ve spent several hours on the phone to various people to ensure more equipment didn’t get sent. At 11.47 I was assured none would be sent. At 13.17 got a text to say it had been sent. The “best possible solution” is actually listening to customers. Complaints address please.

• 
  Mark Royle-Evatt (@MEvatt) reported 10 minutes ago

  @Hepworthclare @EE Does any major company have good customer service? They all seem to be absolutely useless and not care about their customers. All the websites now have an AI bot that absolutely pointless but needs dealing with before speaking to a human. It’s just so frustrating and stressful.

• 
  Stuart1959 (@StuartT34021273) reported 16 minutes ago

  @EE @Mr_Grumpy_Arse Can't get into mine either just got a phone upgrade so can't leave mobile acc BUT tv/broadband ends January so at least can cancel that never thought could get worse than virgin I stand corrected

• 
  Carl bell (@carlbell85) reported 17 minutes ago

  @EE Tried that they can't help I will stop paying the bill and see how long it takes you to sort it then

• 
  Edfen19 (@edfen19) reported 18 minutes ago

  Anybody else had issues with @RiseFibre ? I am not even a customer yet as we're waiting to be connected & already pissed off. Passed me around different departments & then had me on hold for 13mins. Might give @EE another call to see if they can renew my package at a lower price

• 
  Scott Mackie (@smacktoid) reported 29 minutes ago

  @StuartT34021273 @EE My issue is that I literally can’t return a watch I no longer need because of their incompetence. They won’t initiate a return because they say a store issued the order (it didn’t) and the store says they cant do a return. Charlatans.

• 
  Fuse Energy (@fuseenergy) reported 29 minutes ago

  @AnjaliS53393221 @EE Hi Anjali! We're sorry to hear that. Many of our customers are seeing that our website is blocked due to potential malicious activity. We have checked thoroughly for faults on our end and can't see anything that would call for us to have this flag. We have been talking to the EE technical team and haven't been able to progress or come to a resolution. @EE we would greatly appreciate a deeper look into the reason so many of your customers are experiencing this issue - some of them have made contact but haven't been able to come to a resolution.

• 
  Friends Of The Stoop #COYQ 🃏 (@QuinsFOTS) reported 30 minutes ago

  @EE And exactly the same thing happens you’ve just given me a different number that does exactly the same thing” Hang up and use our text service” useless

• 
  LK (@AMothersSon) reported 30 minutes ago

  @EE Currently in Turkiye and meant to have roaming as part of my package. I've not received the "Welcome to Turkiye" text, I've been locked out my app, I can't WiFi call for support, I can't get on live chat, my roaming is out but I can't connect to any network. Ridiculous.

• 
  Marie (@marieclarkg12) reported 33 minutes ago

  Dear @EE your customer service is horrific. It’s a shambles!