EE Outage Report in Newport, Telford and Wrekin, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (33%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Newport, Telford and Wrekin, England
The most recent EE outage reports came from the following cities: Telford, Stafford and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Phone | |
| Telford |
Phone | |
| Stafford |
Phone | |
| Stafford |
Phone | |
| Stafford |
Phone | |
| Stafford |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Charles Thomas
(@revCTStAndrews) reported
from
Albrighton, England
@charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...
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michael ward
(@mikewardunited) reported
from
Stafford, England
@EE wouldn't match price plan offered by @SkyUK, even though a customer for 10 years and then stalling on giving me pac code, 4 calls so far... Do not recommend @EE @EE @EE 😡😡 😡 👎👎👎 #EEJOKE
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Stewwwperman
(@stewwwperman) reported
from
Wellington, England
@EE who unplugged the internet in Telford 🙃 Just enough service to make this tweet but anything else, no chance 😓
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Karl Jukes
(@kjukes1989) reported
from
Madeley, England
I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤
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Jordan Taylor 🎗️
(@JTaylor69) reported
from
Madeley, England
@EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.
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Stewwwperman
(@stewwwperman) reported
from
Wellington, England
@EE Hi Mark. All is well, normal service resumed a couple of hours after my tweet and there have been no issues since 👍 Thanks.
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Ruth
(@ruthpalk) reported
from
St. Georges and Priorslee, England
@EE upgrade through Carphone warehouse but it seems I have a new contract, can I just cancel my old contact and keep my old number, as I do not want to be paying for two numbers
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Hannah Warren
(@HannahW333) reported
from
Much Wenlock, England
Gotta love a 100 day early phone upgrade especially when your handset was adament you didn't have service but not only did I get a shiny (it actually does shine) new phone but I also got a little WiFi device for my extra data which works at the heritage site I work at! Thanks @ee
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Joe
(@WorkAwayJoe) reported
from
Stafford, England
@EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕
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Terry Woodfine
(@MrTerryWoodfine) reported
from
Lawley Bank, England
@EE my mobile currently not working. My phone said initially that the Sim is no longer valid. Now I just have no signal, cannot connect to the 4G network, make calls etc... Can you come back to me on what the issue is please 😀
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StJohn 💙
(@stjohn121) reported
from
Stafford, England
@EE @glastonbury Fantastic! Must have made bundles of cash too! Now do you think you could invest just a little at the mast LL499YA, the one on the golf course you know needs work but you say it’s too expensive to do? Just give locals the decent 4G data signal they pay for.Not even asking for 5G!
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SGP
(@Simongeorge78) reported
from
Newport, England
@EE hi I’m having real problems with my phone not had my phone a year
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!
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Dave.
(@D_Elliott7) reported
from
Standon, England
@EE is there any chance I could get some help please
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Clare Booth
(@clarembooth) reported
from
Newport, England
@EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts
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Hannah Warren 🇪🇺💀🎃👻
(@HannahW333) reported
from
Much Wenlock, England
Hey @EE I upgraded a couple of months ago and now have reached the time where I need to cancel 2 other numbers on my account. Do I need to ring 150?
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Hilary
(@sarlat123) reported
from
Penkridge, England
@EE absolute cowboys - no ownership of issues , lies, lack of communication. EE you are appalling. This is right through from call centre staff to managers. Disgusted .
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky Lee
(@luckylinkage) reported
from
Romford, England
@EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?
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Howard
(@howardgunn) reported
SCAM ALERT!! 07881841442 Claiming to be from @NCA_UK and unbelievably they will with immediate effect be suspending my National Insurance Number. Good luck with that! @EE please block the number from using your network.
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Barbie Dolleyes
(@barbie_dolleyes) reported
@EE Problems connecting to Internet in Walthamstow E17again. Aqua light flashing. Tried troubleshooting and switching off and on again. Any suggestions?
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Paul Darlaston
(@PaulDarlaston84) reported
Cannot wait for my contract to end.. @EE becoming increasingly poor with their customer service and retention.
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Dan Busfield
(@DanBusfield) reported
Good evening @EE ... hope you are having a smashing evening. Can you please let me know why it’s cheaper be a completely new customer than add a 4th line and phone to my plan? We’ve been together for years too which adds to the pain... I’m talking through the T mobile early days!
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Shan...❤️
(@NuBrandShan) reported
@EE still awaiting my £50 refund on a contract that didn’t go through honestly terrible service how can i be charged for a service i aint getting!!!! 😡
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MuteUnicorn
(@MuteUnicorn) reported
@EE hi from Costa coffee WiFi. Any chance there is an issue with broadband & 4G mobile signal in TR13? Its been consistently poor/not available most of the afternoon. Yes I've rebooted multiple times and still not stable, hence Costa WiFi Please help
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MuteUnicorn
(@MuteUnicorn) reported
@EE hi, the post code I gave you is right. You quoted someone else's back to me in your DM. Please try to help as its so unstable now its just not funny anymore. If there is a problem please just let me know and I'll go do a jigsaw while I wait. Thanks in advance
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Barbara Read
(@BarbaraRead60) reported
@richardmadden @EE The answer to your question is, sadly, "no". The people taking your call don't have the slightest interest if you take your business elsewhere. That's my experience with any of the network providers, electricity companies etc etc.
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Arun Sharma
(@ArmnSha27890315) reported
@EE having issues buying a prepaid pack. It's taken my money for top up but won't load a pack onto it. Is there a server issue?