EE Outage in Penkridge, Staffordshire, England

@EE really poor service ordered a new phone 13/2 which was in stock it still hasn’t come no email nothing

@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

@EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.

@EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.

@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

@EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!

@EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.

@EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!

@EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !

Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

@EE I cannot gift data to my daughter through the app or my online account. Help please

@EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

@EE hi I’m having real problems with my phone not had my phone a year

@EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

@EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

@honestjon74 @EE We are sorry to hear that. Please get your son to message us directly so we can check to see what has caused the issue here. -Mohsin

@EE I'm currently a customer and I am interested in moving from a physical am to an e-sim Is it possible to do this without changing my plan

Love how @EE will fail to apply a discount code for a contract ,over charge you on it, agree to pay back what they over charged you ,then refuse to pay anything back past 3 months ,blame me for it ,and fail to answer my complaints procedure and close it without contacting me.

@samsunguk @ee - yet again poor service! Will I EVER see my free smartwatch or are they like #unicorn turds? #disappointed #customerservice

@SueH1608 @AngryBritain @EE Yup and rhats before tomorrow's budget. God help us.

Typical @VodafoneUK telling me I have an upgrade after 12 months promise and pay no upfront cost, then as I’m choosing I have to then pay a flexi fee! **** that! £500 to upgrade a year early! Absolute con! See you in another 12 months...or maybe I’ll join @EE with my nhs discount

@EE my broadband has been off for 4 hours now, constant flashing green light. I’ve tried disconnecting, restarting the box and ignoring the problem but it’s not fixing itself. Help!

@EE your customer service is appalling, you have a disrespect for long standing customers. If you believe its acceptable to treat customers in this way you deserve to loose business.

@EE It’s come back on but looking at changing provider soon as had many problems with @SkyUK

@EE Not happy after waiting 5 hours for a bt guy to come out and fit our new internet and they don't turn up! No apologies given just wanted to pass the blame on! Shame i thought ee was great but im not impressed why the service last night! Why should i wait in again?!