EE outages and service status in Cheslyn Hay, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 4 outage signals in the last 24 hours around Cheslyn Hay, including 4 direct reports.
- The most common problems reported in this area mention Wi-fi, Internet, and Phone.
- The most recent signal from this area was received Apr 30, 10:12 AM GMT+1.
- Wi-fi (60%)
- Internet (20%)
- Phone (20%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cheslyn Hay, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheslyn Hay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cheslyn Hay, England
The most recent EE outage reports came from the following cities: Walsall, Wolverhampton, West Bromwich, Oldbury, Wednesbury, Dudley, Stafford, Lichfield, Smethwick, Burntwood, and Sutton Coldfield.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall
|
Phone | 5 hours ago |
|
Wolverhampton
|
Wi-fi | 13 hours ago |
|
West Bromwich
|
Wi-fi | 13 hours ago |
|
Walsall
|
Wi-fi | 14 hours ago |
|
Oldbury
|
Phone | 13 days ago |
|
Walsall
|
Wi-fi | 14 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Cheslyn Hay, England
Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:
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Darren Y (Ginger and Nuts) (@gingerandnuts) reported from Walsall Wood, England@EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice
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Mags Winthrop (@MagsWinthrop) reported from Dudley, England@PhilTonks2 @TalkTalk @EE Used to be on o2 but couldn’t get a signal in loads of places. Never have that trouble with EE... we did have a few teething troubles when we got the broadband in at home but they were really good at testing, sending someone out.
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Joe (@WorkAwayJoe) reported from Stafford, England@EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕
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Deano (@DeanPeasley) reported from Dudley, EnglandWhen 4G was introduced 3G went terrible.. now 5G is here, 4G is terrible. Talk about ways to get the customer to sign into more expensive data plans @EE #5G #5gishere #4G
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Conrad Clinton Noble (@conrad_noble) reported from West Bromwich, England@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
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Joanne Gough (@RosieJ0) reported from Wombourne, England@EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.
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Dip singh (@dip974) reported from Wednesfield, England@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE
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gort (@andygorton63) reported from Dudley, England@dinglette1972 @EE **** em off go with someone else 👍
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ryan holyhead (@theorbsta) reported from Walsall Wood, England@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
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Infamous Suk (@InfamousSuk) reported from West Bromwich, EnglandOne of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡
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Jules (@falmouth_wolf) reported from Willenhall, England@ChazMeister88 @EE Glad this isn't just me! Having the same two problems
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Sarah Keery (@SarahKeery1) reported from Cannock Chase, England@EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!
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Sarah Keery (@SarahKeery1) reported from Cannock Chase, England@EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.
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Neil (@Mr_neil_c) reported from Dudley, England@ee I’m not happy, I took out broadband with you about 15 months ago, I was told I would get 10gig added to my mobile data. I have just realised this isn’t the case and I’ve brought extra data that I should never have needed to buy!
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Barry dunn (@dunn_pdunn1) reported from West Bromwich, EnglandHow long before the @EE app is put right been down for a long time now
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lee hunt (@leehunt4) reported from West Bromwich, England@EE hi 3 Days now I have had no signal on my Phone Been told there’s no Problem in my area but surely there is cannot make any call or txt
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Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England@EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.
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TRAI (@KRAYzTRAI) reported from Cannock Chase, EnglandWhat is wrong with EE , Facebook Instagram all down @EE
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Dip singh (@dip974) reported from Wednesfield, England@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🇬🇧🦈🄰🄶🄴🄽🅃 357🦈🇬🇧 (@Adamh29A) reported@ee @O2 if yous do start to slow speeds yous better reduce the bills and prices because your in breach of contract
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Dave Thompson (@dave7hompson) reported@EE hey I’m currently roaming and cannot make or receive calls, how do I get in touch? The app only provides phone numbers to contact (which of course are not working)
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Mike ⭐⭐ (@MaidaChelsea) reported@ee Wembley WiFi worst I've ever come across
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Handsome Nick (@Nicklo2k) reported@EE your customer service is an absolute joke. Spoke with someone, put on hold whilst they looked into the mistake made by someone 5 days ago, left me on hold for 40 minutes, then transferred me to a different call centre who were very confused. Now told you are closing.
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peter hammond (@peter_hammond) reported@EE terrible service and worst broadband ever!
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Nelly - @thebaines.bsky.social (@thebaines) reported@EE We tried an option where we have slight increase and installation was due, but even keeping the same it still said installation was required. We did have teething issues when we originally installed so wouldn't want a repeat and are confused as to why it even comes up...
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Jon (@RealJKay) reportedSo I have people who sometimes can’t connect to me. Says number doesn’t exist. I then have people calling me and saying they have a missed call from my number when I haven’t called. @EE how do I actually get this resolved? The number has a routing issue that no one will help sort
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Thomas O'Duffy (@ThomasODuffy) reported@jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.
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Handsome Nick (@Nicklo2k) reported@EE It's been 10 days. Every time I speak on the phone to someone, after being put on hold for ages they eventually get back to me with a completely different answer. Today I was told that the original engineer booking was never actioned in the first place! We will be leaving @EE
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John Martin Moore (@Dream_Sculptor) reported@EE I'm in Thailand and want to get my physical SIM from my old phone switched across to an eSIM on my new phone but the app has no one to contact and I can't call because my Thai SIM is data only. Can you help?