EE Outage Report in Cheslyn Hay, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cheslyn Hay, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 16: Problems at EE
EE is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cheslyn Hay, Staffordshire, England
The most recent EE outage reports came from the following cities: Oldbury, Birmingham, Walsall, Wolverhampton, Sutton Coldfield, Dudley, West Bromwich, Tipton, Smethwick, Kingswinford, Stafford, Wednesbury and Burntwood.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cheslyn Hay, England
Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:
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Dave Roney
(@bigdavehotrod77) reported
from
Birmingham, England
@EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid
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Bukky Kelani
(@kelaniebookie) reported
from
Birmingham, England
@EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!
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Sophia Goldsmith
(@dinglette1972) reported
from
Wednesfield, England
@EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.
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j7b7
(@Jeanybabesb) reported
from
Walsall Wood, England
Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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Waseem Zaffar
(@WaseemZaffar) reported
from
Birmingham, England
These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE
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Joe
(@WorkAwayJoe) reported
from
Stafford, England
@EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕
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ARCF
(@AlumRockCF) reported
from
Birmingham, England
@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
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Dave
(@stourdave) reported
from
West Bromwich, England
@EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉
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Kieran
(@kieran_stanley) reported
from
Birmingham, England
@niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂
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linda young
(@bluenoze63) reported
from
Lichfield, England
@EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone
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Stephen Lapper
(@StephenLapper) reported
from
Wolverhampton, England
@EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.
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mercedes hodson 💁🏼♀️
(@mercede72928186) reported
from
Wednesfield, England
@EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.
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gort
(@andygorton63) reported
from
Dudley, England
@dinglette1972 @EE **** em off go with someone else 👍
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Yusuf
(@yusuf_huraira) reported
from
Birmingham, England
@EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!
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Brenden
(@Breny85) reported
from
Birmingham, England
@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.
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Ian Cruise #StayHomeSaveLives
(@iancruise1972) reported
from
Birmingham, England
@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻
EE Issues Reports
Latest outage, problems and issue reports in social media:
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David Allport
(@thornabydave) reported
@MarinaPurkiss @EE I was with EE some years ago. Never again 🥺
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WhoOneIs
(@WhoOneIs138318) reported
@MarinaPurkiss @EE Absolutely disgraceful. I am staying away from EE. Terrible company.
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Sarahbun
(@Sarahbun12) reported
@MarinaPurkiss @EE What absolutely awful behaviour from @EE…but sadly not surprised. I hope your mum gets her money back. Thankfully she has you as her advocate, so many older people don’t. Good luck.
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Neil Lunniss
(@nlunniss) reported
@MarinaPurkiss @EE Never been the same since BT took over.
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Cllr Arthur J Cheesecake OBE
(@cheesecakeOBE) reported
@CagedChef457 @EE I’ve just told them to fix the website or I’ll go elsewhere.
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Mike Hostile
(@SuspectOneXIII) reported
@MarinaPurkiss @EE Just claw it back via the bank and cancel the contract.
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DearPrudence 🗿🍾🐑
(@fromthenorth66) reported
@jfx49220584 @MarinaPurkiss @EE I never found out why I got billed £600 for a call to Hong Kong ( it was 3 not EE) lucky enough, I had solid evidence I was in Darlington at the time of the call with my phone , they didn't charge me, I did change network provider afterwards
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Broden 🇬🇧♿✝️
(@Gavtaraysin) reported
@MarinaPurkiss @EE EE are owned by BT. I've heard EE's systems are all over the place. I'm not surprised by this. Hopefully you can reach a satisfactory resolution.
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Luka
(@fr0m_th3_ashes) reported
@EE @MarinaPurkiss Oooh we might get some bad PR, now we'll stop treating an elderly loyal customer with contempt
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Evertony
(@anthonyjgetty) reported
@EE I am waiting for someone to get back to me and acknowledge my complaint but I won’t be holding my breath