EE Outage Report in Cheslyn Hay, Staffordshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheslyn Hay, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cheslyn Hay, Staffordshire, England
The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Smethwick, Walsall, Dudley, West Bromwich, Cannock, Tipton, Stafford, Sutton Coldfield and Burntwood.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Wolverhampton |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout |
Community Discussion
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EE Issues Reports Near Cheslyn Hay, England
Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:
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caroline palmer
(@cazman3011) reported
from
Birmingham, England
@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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Dan Jennings
(@DanJennings9) reported
from
Burntwood, England
@EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.
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deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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Zac Davies
(@ZachariahED) reported
from
Walsall Wood, England
@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.
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Jody
(@Jarrook) reported
from
Wolverhampton, England
Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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C5
(@OoRITE_C4) reported
from
Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
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Sarah Keery
(@SarahKeery1) reported
from
Cannock Chase, England
@EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
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Frog Princess 🐸
(@TheDivineFrog) reported
from
Birmingham, England
@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
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C5
(@OoRITE_C4) reported
from
Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
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𝓛𝓮𝓮 🇬🇧 🏴
(@lovingit2015) reported
from
West Bromwich, England
Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.
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Donna
(@donnak2002) reported
from
Walsall Wood, England
@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!
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Chezzels
(@Chezzels2) reported
from
Cannock Chase, England
@EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.
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Forbes Coleman
(@ForbesProducer) reported
from
Birmingham, England
@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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Lee CadwalladerAllan
(@leecadallan) reported
from
Burntwood, England
@EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.
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Tally B
(@Bizzle_187) reported
from
Wolverhampton, England
@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Boxer dog...
(@MarleyBoxer14) reported
@MarinaPurkiss @EE Not surprised, I took out a new contract with them in April, 2025. £27 monthly for SIM only. At checkout I paid the £27, first bill arrives for £77 they didn’t say a word about £50 deposit for my line. Nothing. Passed credit check to. I am a BT broadband customer paid on time.
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el tim
(@v8xvxhp9km) reported
@MarinaPurkiss @EE Their customer service is disgraceful, charged me £240 for PlayStation games purchase (I don’t have a PlayStation) said I had to contact PS for a refund, PS couldn’t refund me cause I didn’t have an account.
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abbi_harris
(@abbiharris19) reported
@EE I am disgusted with your service! I’ve been with you for many years and it’s embarrassing! All managers are in a meeting! Yeah right 🤬
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Will Landor
(@willlandor) reported
@MarinaPurkiss @EE Being charged £500 for a call she *did* make to New York would be bad enough to get personal.
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Thomas Austin 🇪🇺#FBPD
(@EUtopean) reported
@MarinaPurkiss @EE I wonder what time of day this call was made. - Being an early-bird when off to work, I have (more than once) walked past a 'telecom' engineer sitting in his van chatting with places-foreign. Seemingly doing so on a customer's dime.
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⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA
(@FWyineMagazine) reported
NCSC Continuous #cyberattacks 30-05-2025 0000hrs - 10-06-2025 ongoing (DDOS & Bandwidth attenuated, signal suppression) in MK region. Properties (10), (12), (13) in particular involved with UK telecoms interference.@EE please advise asap 100Mbps+ to< 10Mbps 4G in 5G Unlimit area
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ǝǝqspǝǝl 🇬🇧⚛️⚡️💡
(@leedsbee) reported
@MarinaPurkiss @EE EE stole my mums PAYG number & credit. They lied & said she didn’t use her phone for outgoing calls despite me having documentary proof to the contrary. Another bit of BT, Plusnet also charged her an outrageous sum for a premium rate call she quite clearly never made.
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abbi_harris
(@abbiharris19) reported
@EE Your service is rubbish, no one seems to have an answer!
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Qasim Rasul
(@QasRas74) reported
@EE @MarinaPurkiss EE, FIX UP! Why does it have to be left so late after the poor customer has been stressed out? I hope you can sort this out for the lovely Marina's mother.
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Jon Chadwick
(@JonD_Chadwick) reported
@EE problem still not fixed. Phone support told us to go in store. Staff in store told us that phone support had lied to us. What do we do now?