EE

EE Outage Report in Cheslyn Hay, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cheslyn Hay, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cheslyn Hay, Staffordshire, England 02/12/2026 04:25

February 12: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cheslyn Hay, Staffordshire, England

The most recent EE outage reports came from the following cities: Bilston, Birmingham, West Bromwich, Oldbury, Lichfield, Cannock, Dudley, Wolverhampton, Smethwick, Sutton Coldfield, Walsall, Tipton, Stafford, Willenhall and Burntwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomBilston Phone
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cheslyn Hay, England

Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:

  • Breny85 Brenden (@Breny85) reported from Birmingham, England

    @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

  • M_elleLeVell Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England

    @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

  • kieran_stanley Kieran (@kieran_stanley) reported from Birmingham, England

    @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

  • iancruise1972 Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England

    @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE I cannot gift data to my daughter through the app or my online account. Help please

  • mercede72928186 mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported from Wednesfield, England

    @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

  • AlumRockCF ARCF (@AlumRockCF) reported from Birmingham, England

    @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

  • bluenoze63 linda young (@bluenoze63) reported from Lichfield, England

    @EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone

  • daveharte Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

  • kelaniebookie Bukky Kelani (@kelaniebookie) reported from Birmingham, England

    @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

  • DrYazzzz ....Yaz (@DrYazzzz) reported from Birmingham, England

    @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

  • jedibikrt76 jedibiker (@jedibikrt76) reported from Birmingham, England

    @EE why always is my signal so low? Two bars out 4? All the time

  • carpe_dm_uk carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England

    @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

  • Hitendra70 Hitendra (@Hitendra70) reported from West Bromwich, England

    @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

  • dip974 Dip singh (@dip974) reported from Wednesfield, England

    @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

  • psphotography79 PeteSloanPhotography (@psphotography79) reported from Birmingham, England

    @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

  • dip974 Dip singh (@dip974) reported from Wednesfield, England

    @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @EE how long does it take for a Pay As You Go SIM Card to cancel down due to inactivity?

  • TheRedSoph Soph (@TheRedSoph) reported

    @scottishgirl201 @O2 @EE I wouldnt ever be with another network now, even prior to this. Never had an issue with them and this has gone above and beyond for me. Its awesome x

  • boxy81 Phill (@boxy81) reported

    @EE how can I get support, and is there a wait time or best time to contact ee

  • jennysummers89 Jenny Summers (@jennysummers89) reported

    @EE Nobody is answering the phones for technical support. It's for a business sim. Just got a new sim for sim only after contract ended, but need to change the phone number. How do I get help with this?

  • MrMatthew_92 Matthew (@MrMatthew_92) reported

    @EE @SamsungMobile @SamsungUK Why Is my #samsungs20 camera quality so poor? Really disappointed and unhappy!! 😔

  • ScooterJ1993 𝕊𝕔𝕠𝕥𝕥 𝕁𝕠𝕙𝕟𝕤𝕠𝕟 (@ScooterJ1993) reported

    @EE hi I've got the BT Sport add on but it's not working? I phoned earlier and have a message saying this has been resolved but it hasn't

  • AdrianTaylorGT 🌈Adrian Taylor🏳️‍🌈🏴 (@AdrianTaylorGT) reported

    @EE Yes. I was able to access my account, two or three weeks ago, with no problems. Looking at other tweets to you, I'm not the only one having this problem!

  • scottishgirl201 G🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@scottishgirl201) reported

    @TheRedSoph @O2 @EE We were with o2 years ago but when moved house signal was non existanr so got ee been with them for 10 years plus no bother x

  • OlaOlarutkowska ola rutkowska (@OlaOlarutkowska) reported

    @EE Hi my Bt sports not working they said to speak to ee as it’s part of smart benefits

  • georgeboon29 George Boon (@georgeboon29) reported

    @EE keeps telling me it cant connect me to customer services due to high demand in calls i need speak about a new tv order