EE Outage Report in Cheslyn Hay, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheslyn Hay, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 20: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cheslyn Hay, Staffordshire, England
The most recent EE outage reports came from the following cities: Birmingham, Dudley, Walsall, West Bromwich, Cannock, Wolverhampton, Tipton, Stafford, Sutton Coldfield, Oldbury, Smethwick and Burntwood.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Dudley |
Total Blackout | |
| Walsall |
Phone | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cheslyn Hay, England
Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:
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Waseem Zaffar
(@WaseemZaffar) reported
from
Birmingham, England
These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.
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linda young
(@bluenoze63) reported
from
Lichfield, England
@EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone
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Bukky Kelani
(@kelaniebookie) reported
from
Birmingham, England
@EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!
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jedibiker
(@jedibikrt76) reported
from
Birmingham, England
@EE why always is my signal so low? Two bars out 4? All the time
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help
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Kieran
(@kieran_stanley) reported
from
Birmingham, England
@niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂
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mercedes hodson 💁🏼♀️
(@mercede72928186) reported
from
Wednesfield, England
@EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.
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Yusuf
(@yusuf_huraira) reported
from
Birmingham, England
@EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!
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gort
(@andygorton63) reported
from
Dudley, England
@dinglette1972 @EE **** em off go with someone else 👍
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
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carpe_dm_uk
(@carpe_dm_uk) reported
from
Birmingham, England
@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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Dave Roney
(@bigdavehotrod77) reported
from
Birmingham, England
@EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy
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Sophia Goldsmith
(@dinglette1972) reported
from
Wednesfield, England
@EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.
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Brenden
(@Breny85) reported
from
Birmingham, England
@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.
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Stephen Lapper
(@StephenLapper) reported
from
Wolverhampton, England
@EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.
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Mademoiselle LeVell Comedy
(@M_elleLeVell) reported
from
Birmingham, England
@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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ARCF
(@AlumRockCF) reported
from
Birmingham, England
@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE
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Ian Cruise #StayHomeSaveLives
(@iancruise1972) reported
from
Birmingham, England
@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@chrisrussellco) reported
@EE Show me the data to support this claim.
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The Name’s Boris
(@NickTucker221) reported
@EE still having issues dudes? Mobile network and data has been a mare for well over a week now. Not a 1st world problem like, but a slight inconvenience when trying to run a business.
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TheFalcon
(@TheRealFalcon9) reported
@EE Hi, yeah it resolved itself after 2-3 hours, by which point I'd already got on WiFi, so didn't need to worry about your problems and could access what I needed.
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Andy sutton
(@mandrew1221) reported
@EE sort your network out please
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Parisa Es
(@sciencepe) reported
@EE It is 27th of June and still no service in Vale of Glamorgan. Could you please help me understand what do you mean by as soon as possible? You mean in one week, one month, one year? We pay £52 per months for your supposed best network in the UK.
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Susan Guthrie
(@SusanGuthrieSLT) reported
@OpenreachHelp Yes @EE have been helpful but the problems are with @WeAreOpenreach systems. Urgently need this sorting now.
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PlayLab
(@PlayLabTv) reported
@EE great. Another Sunday night rebooting my sodding router so we can watch a bit of Glasto.. even though I finally talked to your tech after THREE years of trying, and paying for a TSG muppet to come here. Truly CRAP. @EE
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PlayLab
(@PlayLabTv) reported
@EE yup. Still total and utter crap.
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Karen Dutton
(@manchesterfam) reported
@Plusnet @EE Not impressed, not able to get incoming calls or texts since Wednesday. No communication from either company to advise of issues. Hours wasted trying to fix what I thought was fault with phone. When will this be fixed? Number is emergency contact for kids.
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Terry Hall
(@tez_hall) reported
@EE what’s going on with service in south derby DE73. Shows I have 4g and minimum 2 bars, speed is <10mbit and that’s if it decides to connect at all. calls have been dodgy for weeks. Recent work should have been done by now…