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EE Outage Report in Cheslyn Hay, Staffordshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cheslyn Hay, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cheslyn Hay, Staffordshire, England 02/23/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cheslyn Hay, Staffordshire, England

The most recent EE outage reports came from the following cities: Rugeley, Birmingham, Walsall, Wolverhampton, Oldbury, West Bromwich, Bilston, Lichfield, Cannock, Dudley, Smethwick, Sutton Coldfield, Tipton, Stafford and Willenhall.

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City Problem Type Report Time
United KingdomRugeley Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet

Community Discussion

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EE Issues Reports Near Cheslyn Hay, England

Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:

  • APG1959 Tony G (@APG1959) reported from Birmingham, England

    I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

  • deb_fitzgerald deb fitzgerald (@deb_fitzgerald) reported from Birmingham, England

    @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

  • Bizzle_187 Tally B (@Bizzle_187) reported from Wolverhampton, England

    @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

  • OoRITE_C4 C5 (@OoRITE_C4) reported from Birmingham, England

    @DeanBryan_ @EE Bun voda, they're the worst

  • RaduDanaila Radu Dănăilă (@RaduDanaila) reported from Cannock Chase, England

    @EE my fibre went down about half an hour ago, can I get any help tonight?

  • upsiedasie upsie daisie (@upsiedasie) reported from Birmingham, England

    @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

  • chailey_ Jonathan Whiteland (@chailey_) reported from Birmingham, England

    Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

  • cazman3011 caroline palmer (@cazman3011) reported from Birmingham, England

    @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

  • ForbesProducer Forbes Coleman (@ForbesProducer) reported from Birmingham, England

    @EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

  • LiamM_D Liam M-D (@LiamM_D) reported from Aldridge, England

    @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

  • Pattimwr Pat Murphy Wright (@Pattimwr) reported from Birmingham, England

    @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

  • OoRITE_C4 C5 (@OoRITE_C4) reported from Birmingham, England

    So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

  • originalstevieb Stevie B (@originalstevieb) reported from Cheslyn Hay, England

    @EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

  • saritaverma11 Sarita (@saritaverma11) reported from Birmingham, England

    @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?

  • conrad_noble Conrad Clinton Noble (@conrad_noble) reported from West Bromwich, England

    @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

  • MutliRaceMan Jean Thierry (@MutliRaceMan) reported from Birmingham, England

    @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

  • RaduDanaila Radu Dănăilă (@RaduDanaila) reported from Cannock Chase, England

    @EE No problem, just that their not open yet.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MeredithHepner Meredith Hepner 💙 (@MeredithHepner) reported

    Just discovered I’m over my mobile phone contract by 6 months ... oh dear @EE ... no notice. No choice. Rude advisor ... for 6months I’ve had my leg lifted. A device plan 6months overdue ??? Where’s that money gone *calls ombudsman *

  • KieranCrown Kieran Crown. (@KieranCrown) reported

    Why can't companies just use real human beings on their phone lines and not hide them behind endless options that hang up on you... @EE Need to talk to you guys and don't want to use online chat... Why is this so hard. I don't have my old EE number to hand so I get hung up on...

  • Luke_Johns_ Luke (@Luke_Johns_) reported

    Finally leaving @EE after over a decade. Adding a "free trial" of a service onto my number without consent, then charging me for it because I didn't know to opt out. See you very soon @giffgaff

  • jacobchambers96 𝕁𝕒𝕔𝕠𝕓 ℂ𝕙𝕒𝕞𝕓𝕖𝕣𝕤 ♋ (@jacobchambers96) reported

    @EE Hi Mickey, I've received correspondence from Exertis UK explaining that they cannot help me with my query and that I would have to go directly via EE? Have I done something wrong, I thought this is what I did in the first place? Many thanks

  • RichPearce Rich Pearce (@RichPearce) reported

    @EE @bt_uk Hi there - any idea what is happening with the mobile signal in the ST18 area as I've never experienced reception this poor before. Is there an issue with any of the masts around us?

  • bjfletcher Ben Fletcher (sign name: hoodie) (@bjfletcher) reported

    @EE I hope you all are keeping well? We'd love some help from you. We'd like to change our 4GEE Home Router plan. It's currently 500gb on a rolling 1-month contract. Web live chat: unavailable. Phone: no I'm deafblind. Can we please look at this by email or Twitter DM? Thanks (:

  • iancollingwood2 IAN COLLINGWOOD. CAIN. (@iancollingwood2) reported

    @EE @TracyMillerTime EE, ALWAYS SOLVES THE PROBLEM, AND MORE.

  • DowlerLorraine Lorraine Dowler (@DowlerLorraine) reported

    @EE No I know better, I never click links.

  • joemanglesmalls joe willson (@joemanglesmalls) reported

    @EE Yes both myself and my wife are currently with EE the deals we have been offered to renew are terrible in comparison to others on the market

  • JessDemba Jessica Demba (@JessDemba) reported

    @EE I hope your online service is much better than on phone, the RUDENESS was next level! I’m taking my business elsewhere as you clearly donot value customer loyalty. SHOCKING!