EE

EE Outage Report in Cheslyn Hay, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cheslyn Hay, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cheslyn Hay, Staffordshire, England 01/17/2026 05:00

January 17: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cheslyn Hay, Staffordshire, England

The most recent EE outage reports came from the following cities: Birmingham, Willenhall, Walsall, Sutton Coldfield, Burntwood, Oldbury, Wolverhampton, Lichfield, West Bromwich, Dudley, Tipton, Smethwick, Cannock and Stafford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Phone
United KingdomWillenhall Total Blackout
United KingdomWalsall Internet
United KingdomBirmingham Total Blackout
United KingdomSutton Coldfield Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cheslyn Hay, England

Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

  • Bizzle_187 Tally B (@Bizzle_187) reported from Wolverhampton, England

    @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

  • leecadallan Lee CadwalladerAllan (@leecadallan) reported from Burntwood, England

    @EE Good morning. My service has switched over from yourselves. All I need is the return bag for my EE TV box. Can this be requested for me please? I can PM you details. Thanks.

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE I’m still having issues, can’t log into my account

  • OoRITE_C4 C5 (@OoRITE_C4) reported from Birmingham, England

    @DeanBryan_ @EE Bun voda, they're the worst

  • MutliRaceMan Jean Thierry (@MutliRaceMan) reported from Birmingham, England

    @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

  • relleypaul RELLEY. (@relleypaul) reported from Birmingham, England

    Will @EE ever fix their app.

  • Chezzels2 Chezzels (@Chezzels2) reported from Cannock Chase, England

    @EE @RitaOra Even worse, 2 COVID rules were broken. U should have actually been in quarantine Rita!! Shocking behaviour from someone in the public eye and intolerable that EE haven't done a thing about it.

  • SarahKeery1 Sarah Keery (@SarahKeery1) reported from Cannock Chase, England

    @EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.

  • ForbesProducer Forbes Coleman (@ForbesProducer) reported from Birmingham, England

    @EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

  • SarahKeery1 Sarah Keery (@SarahKeery1) reported from Cannock Chase, England

    @EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!

  • ZachariahED Zac Davies (@ZachariahED) reported from Walsall Wood, England

    @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

  • TheDivineFrog Frog Princess 🐸 (@TheDivineFrog) reported from Birmingham, England

    @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

  • Jarrook Jody (@Jarrook) reported from Wolverhampton, England

    Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

  • cazman3011 caroline palmer (@cazman3011) reported from Birmingham, England

    @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

  • benavfcfranklin Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

  • OoRITE_C4 C5 (@OoRITE_C4) reported from Birmingham, England

    So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

  • DanJennings9 Dan Jennings (@DanJennings9) reported from Burntwood, England

    @EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!

  • donnak2002 Donna (@donnak2002) reported from Walsall Wood, England

    @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

  • lovingit2015 𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported from West Bromwich, England

    Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • n_pascall Blu Belle (@n_pascall) reported

    @tracydunks @EE I'm glad I'm not the only one that has the same problem with my phone burning up. It's beyond a joke.

  • dcm_illness Blodwin (@dcm_illness) reported

    @EE do you still help people on Universal credit?

  • shaneotomo Shane Thomson (@shaneotomo) reported

    @EE over an hour on the phone to try resolve a issue caused by EE and no joy and no confidence it will be resolved soon. Not great

  • AlexTomasiewicz Alex Tomasiewicz (@AlexTomasiewicz) reported

    Hi @EE, any chance you can fix your systems and stop overcharging people for months and pretending everything is normal? The energy providers make life hard enough with their bills so please don’t go the same way. Still waiting for the refund..

  • andreachin91 andrea chin (@andreachin91) reported

    @EE sons signal slow for past 24 hrs. Can't stay in touch with him. Is there an issue please? Thanks

  • living_life_me Living Life! (@living_life_me) reported

    @EE @LeighJordane @EE why are you saying you haven’t heard from the customer when it’s you that didn’t reply in the first place. This makes no sense to me

  • AndyTHFC85 Andy Woods (@AndyTHFC85) reported

    @EE why am i not receiving a discount even tho I’m a BT customer?

  • BeccaJSmith_xo Rebecca Smith. (@BeccaJSmith_xo) reported

    Be a @EE customer for god knows how many years just to get sh💩t upgrade packages for the new iphone14, think a new network is calling my name 👋

  • JordanLeeSounds Jordan Lee Collins (@JordanLeeSounds) reported

    @EE Hi Chris, I’ve just emailed @OpenreachHelp After speaking to one of you advisors on the phone, their only suggested solution was that I switch to a copper line broadband that would give me 14mbps tops, which is insufficient for my line of work. I’ll DM you now.

  • xoxshelbeexox Shelby Sheridan 💜💕 (@xoxshelbeexox) reported

    @EE hello I’m unable to make a payment? Is there a problem with your payment screen via the app?