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EE outages and service status in Cheslyn Hay, England

Why is my EE service not working?

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Cheslyn Hay, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheslyn Hay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Cheslyn Hay, England

The most recent EE outage reports came from the following cities: Oldbury, West Bromwich, Walsall, Wolverhampton, Wednesbury, Dudley, Stafford, Lichfield, Smethwick, Burntwood, Sutton Coldfield, Kingswinford, Willenhall, Bilston, and Tipton.

CityProblem TypeReport Time
Oldbury Wi-fi 1 day ago
West Bromwich Internet 2 days ago
Walsall Internet 3 days ago
Oldbury Wi-fi 3 days ago
Walsall Wi-fi 8 days ago
Oldbury Phone 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cheslyn Hay, England

Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:

  • KRAYzTRAI
    TRAI (@KRAYzTRAI) reported from Cannock Chase, England

    @xanniex58 @EE It’s been like this since late afternoon annie, I turned off WiFi and tried to use my data still not working x

  • RaduDanaila
    Radu Dănăilă (@RaduDanaila) reported from Cannock Chase, England

    @EE my fibre went down about half an hour ago, can I get any help tonight?

  • falmouth_wolf
    Jules (@falmouth_wolf) reported from Willenhall, England

    @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

  • KRAYzTRAI
    TRAI (@KRAYzTRAI) reported from Cannock Chase, England

    What is wrong with EE , Facebook Instagram all down @EE

  • RaduDanaila
    Radu Dănăilă (@RaduDanaila) reported from Cannock Chase, England

    @EE No problem, just that their not open yet.

  • t_talbotx
    Tara (@t_talbotx) reported from West Bromwich, England

    @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

  • Bizzle_187
    Tally B (@Bizzle_187) reported from Wolverhampton, England

    @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

  • RosieJ0
    Joanne Gough (@RosieJ0) reported from Wombourne, England

    @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

  • LiamM_D
    Liam M-D (@LiamM_D) reported from Aldridge, England

    @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

  • ZachariahED
    Zac Davies (@ZachariahED) reported from Walsall Wood, England

    @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

  • dunn_pdunn1
    Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    How long before the @EE app is put right been down for a long time now

  • falmouth_wolf
    Jules (@falmouth_wolf) reported from Willenhall, England

    @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

  • conrad_noble
    Conrad Clinton Noble (@conrad_noble) reported from West Bromwich, England

    @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

  • revCTStAndrews
    Charles Thomas (@revCTStAndrews) reported from Albrighton, England

    @charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...

  • originalstevieb
    Stevie B (@originalstevieb) reported from Cheslyn Hay, England

    @EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.

  • dunn_pdunn1
    Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

  • dinglette1972
    Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Wednesfield, England

    @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

  • gingerandnuts
    Darren Y (Ginger and Nuts) (@gingerandnuts) reported from Walsall Wood, England

    @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

  • horton_lesa
    Lesa Horton MBE (@horton_lesa) reported from West Bromwich, England

    @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

  • carliemartin
    𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported from Wednesfield, England

    @EE i’m getting no internet signal whatsoever guys, what’s going on?!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • joannalicious
    Joanne (@joannalicious) reported

    @tescomobile Fed up of lack of signal in my area! Will not be renewing with Tesco again! Time to give @EE a try!

  • Mutesah1
    Golan Mutesah (@Mutesah1) reported

    @EE guys be very carefully before you sign an EE contract because their customer assistant are under pressure to meet targets or else they will falsely subscribe you to products you didn’t ask for right now £4000 out of pocket

  • craw_si
    CRAWS. (@craw_si) reported

    @EE having trouble with my router. keeps going on & off every 15 mins or so. turned it off yesterday for several hours to see if it was over heating or something (due to heat/weather) but no, still doing it, please help.

  • disneycrazy87
    musiclover (@disneycrazy87) reported

    @EE The point is I shouldn't have to use WiFi calling! Your network is becoming a disgrace and after a quick look on twitter I'm clearly not the only unhappy customer! You used to be a really good network but if things don't improve quick I won't be staying

  • Callywag119
    . (@Callywag119) reported

    @EE I’ll be travelling to USA next month and I’m a pay monthly customer. What do I need to do to make sure my phone will work when I’m there? I know I’ll need to add the roam abroad pass but what else needs to be done?

  • DharmaPhil
    Phil Lewis (@DharmaPhil) reported

    Hey @EE, so you know, I’m so utterly, completely, totally sick of your advert, I wouldn’t use your service if you paid me £200 a month. £300 I MIGHT consider it. As long as I only need to use it a month, but you pay me for life.

  • Adam_Geary
    Adam Geary (@Adam_Geary) reported

    @EE Your network is unusable anywhere in Torquay.

  • stephendoyle222
    Stefan D’oyle (@stephendoyle222) reported

    Dear @EE I have problem relating to an exchange email account and our IT provider tells me it is something on your side that you are aware of. Can you advise please?

  • maciej_murawski
    Maciej Murawski 🇵🇱🇬🇧 (@maciej_murawski) reported

    @LoverOfTechBA @EE I'd that's similar to my S22 Ultra lately... So not bad!

  • davidhepple
    david hepple (@davidhepple) reported

    @EE wish you would sort your signal out in my area. Gone from good 4g to nothing and it's been over a month now.