EE outages and service status in Cheslyn Hay, England

Problems in the last 24 hours in Cheslyn Hay, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheslyn Hay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cheslyn Hay, England

The most recent EE outage reports came from the following cities: Walsall, Wolverhampton, West Bromwich, Oldbury, Wednesbury, Dudley, Stafford, Lichfield, Smethwick, and Burntwood.

City	Problem Type	Report Time
Walsall	Phone	6 days ago
Wolverhampton	Wi-fi	7 days ago
West Bromwich	Wi-fi	7 days ago
Walsall	Wi-fi	7 days ago
Oldbury	Phone	19 days ago
Walsall	Wi-fi	20 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Cheslyn Hay, England

Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:

• 
  Zac Davies (@ZachariahED) reported 16 seconds ago from Walsall Wood, England

  @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

• 
  Ben Franklin. (@benavfcfranklin) reported 2 minutes ago from Dudley, England

  @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

• 
  Conrad Clinton Noble (@conrad_noble) reported 2 minutes ago from West Bromwich, England

  @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

• 
  Barry dunn (@dunn_pdunn1) reported 4 minutes ago from West Bromwich, England

  How long before the @EE app is put right been down for a long time now

• 
  Keith Cartwright (@keith291) reported 9 minutes ago from Dudley, England

  @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

• 
  Sarah Keery (@SarahKeery1) reported 11 minutes ago from Cannock Chase, England

  @EE and STILL the signal fluctuates throughout the day. Please sort out this signal in Cannock!

• 
  Keith Cartwright (@keith291) reported 20 minutes ago from Dudley, England

  @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

• 
  ryan holyhead (@theorbsta) reported 26 minutes ago from Walsall Wood, England

  @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

• 
  lee hunt (@leehunt4) reported 29 minutes ago from West Bromwich, England

  @EE hi is there problems with the network signal is bad

• 
  Iain Lewis (@idl3wis) reported 32 minutes ago from Wolverhampton, England

  @EE Hi had free BT Sport 3 month add on through contract. Expires 02/01 and want to cancel so not charged. I've text STOP to 150 but getting option to cancel either on large screen or to watch live on tablet/device. I don't want either.

• 
  lee hunt (@leehunt4) reported 41 minutes ago from West Bromwich, England

  @EE Signal and internet on phone

• 
  Dan Jennings (@DanJennings9) reported 43 minutes ago from Burntwood, England

  @EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!

• 
  Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported 45 minutes ago from West Bromwich, England

  Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

• 
  ryan holyhead (@theorbsta) reported 45 minutes ago from Walsall Wood, England

  @EE I cannot gift data to my daughter through the app or my online account. Help please

• 
  Mags Winthrop (@MagsWinthrop) reported 49 minutes ago from Dudley, England

  @PhilTonks2 @TalkTalk @EE Used to be on o2 but couldn’t get a signal in loads of places. Never have that trouble with EE... we did have a few teething troubles when we got the broadband in at home but they were really good at testing, sending someone out.

• 
  Joanne Gough (@RosieJ0) reported 52 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  Dave (@stourdave) reported 53 minutes ago from West Bromwich, England

  @EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉

• 
  michael ward (@mikewardunited) reported 57 minutes ago from Stafford, England

  @EE wouldn't match price plan offered by @SkyUK, even though a customer for 10 years and then stalling on giving me pac code, 4 calls so far... Do not recommend @EE @EE @EE 😡😡 😡 👎👎👎 #EEJOKE

• 
  Stephen Lapper (@StephenLapper) reported 58 minutes ago from Wolverhampton, England

  @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

• 
  june baby (@harvey_khela) reported 59 minutes ago from Dudley, England

  What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Roberts (@AlanRob68902430) reported 5 minutes ago

  @EE is there an issue with your website , when I try to log in its in a loop reloading page about 10 times then white screen with "BLOCKED" in top left corner, my contract up today seems you don't want me to renew it

• 
  David (@davelympo) reported 8 minutes ago

  @EE useless customer services no email address, live chat are less than helpful, all you do is keep raising complaints which never get resolved

• 
  Sam J (@samj2501) reported 8 minutes ago

  @EE @EE genuinely feel like I’m being punked every time I try and resolve a minor issue (caused my your employees) because it’s that insane how hard they seem to be making simple requests

• 
  Taylor (@dtaylor5633) reported 9 minutes ago

  @SJG1007 @EE Yeah my app is down too. Just when I need to use it. Forces you to sign in with new passcode then tells you "something isn't right"

• 
  Emma-Leanne 💓’s Rapha (@Raphas_Angel_) reported 16 minutes ago

  So @EE is down and I can’t pay my bill 😩 could you please fix this issue so I can pay?

• 
  Luke Sampson (@OnSamps) reported 17 minutes ago

  @EE how many people are going to say your app isn't working before you realise your app isn't working? And yes, my app isn't working. And no logging in online won't help me with WiFi control.

• 
  Lynda Hull (@lyndannh) reported 17 minutes ago

  @ee This is an emergency. I have tried the link in the text you sent, the app and your website. Nothing is working.

• 
  Lynda Hull (@lyndannh) reported 17 minutes ago

  @EE URGENT I am in Australia. My 7 day pass has expired. I have been trying for an hour to renew it. Need immediate help please. Emergency.

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 19 minutes ago

  Dear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing

• 
  Karen Loughridge (@KLearn) reported 19 minutes ago

  Don’t often take to X but I’m beyond frustrated with @ee Business Customer Service response today. I don’t mind any company making human errors, but the true test is how they manage their customer response…call centre and chatbot epic fail! Shoulda gone to @Vodafone