EE outages and service status in Cheslyn Hay, England

Problems in the last 24 hours in Cheslyn Hay, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheslyn Hay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cheslyn Hay, England

The most recent EE outage reports came from the following cities: Walsall, Wolverhampton, West Bromwich, Oldbury, Wednesbury, Dudley, Stafford, Lichfield, Smethwick, Burntwood, and Sutton Coldfield.

City	Problem Type	Report Time
Walsall	Phone	5 days ago
Wolverhampton	Wi-fi	6 days ago
West Bromwich	Wi-fi	6 days ago
Walsall	Wi-fi	6 days ago
Oldbury	Phone	19 days ago
Walsall	Wi-fi	19 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cheslyn Hay, England

Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:

• 
  Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported 43 seconds ago from West Bromwich, England

  Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 11 minutes ago from Brownhills, England

  @EE I spoke to your customer service team this morning and they were great thanks.

• 
  Sarah Keery (@SarahKeery1) reported 13 minutes ago from Cannock Chase, England

  @EE seriously, this is becoming a real problem now. Hardly any service since Monday. I’m on a BT contract who piggyback your network, and my husband has a contract with you. Both of us prepared to pay the penalty to move as this has been going on since lockdown.

• 
  Zac Davies (@ZachariahED) reported 13 minutes ago from Walsall Wood, England

  @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

• 
  ryan holyhead (@theorbsta) reported 19 minutes ago from Walsall Wood, England

  @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

• 
  Ben Franklin. (@benavfcfranklin) reported 20 minutes ago from Dudley, England

  @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

• 
  linda young (@bluenoze63) reported 21 minutes ago from Lichfield, England

  @EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone

• 
  michael ward (@mikewardunited) reported 24 minutes ago from Stafford, England

  @EE wouldn't match price plan offered by @SkyUK, even though a customer for 10 years and then stalling on giving me pac code, 4 calls so far... Do not recommend @EE @EE @EE 😡😡 😡 👎👎👎 #EEJOKE

• 
  Donna (@donnak2002) reported 34 minutes ago from Walsall Wood, England

  @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

• 
  David Farrell (@B25dave) reported 36 minutes ago from Dudley, England

  Dear @Apple @EE whoever is trying to piss me off and purchase space in a cloud when my phone has adequate storage capacity please **** right off Thanks

• 
  Infamous Suk (@InfamousSuk) reported 36 minutes ago from West Bromwich, England

  @EE Had no issues with you guys was a loyal customer from orange to tmobile to ee (15+ years) but you guys took my friends and family discount away 😥sniff sniff

• 
  Dave (@stourdave) reported 36 minutes ago from West Bromwich, England

  @EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉

• 
  Joe (@WorkAwayJoe) reported 39 minutes ago from Stafford, England

  @EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 43 minutes ago from Wednesfield, England

  @nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 44 minutes ago from Brownhills, England

  @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

• 
  ryan holyhead (@theorbsta) reported 46 minutes ago from Walsall Wood, England

  @EE I cannot gift data to my daughter through the app or my online account. Help please

• 
  Tally B (@Bizzle_187) reported 48 minutes ago from Wolverhampton, England

  @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

• 
  Barry dunn (@dunn_pdunn1) reported 48 minutes ago from West Bromwich, England

  How long before the @EE app is put right been down for a long time now

• 
  Lesa Horton MBE (@horton_lesa) reported 55 minutes ago from West Bromwich, England

  @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

• 
  Darren Y (Ginger and Nuts) (@gingerandnuts) reported 57 minutes ago from Walsall Wood, England

  @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karim Harbott (@KarimHarbott) reported 3 minutes ago

  @EE With respect, your call centres have failed spectacularly to help me in 15-20 attempts. They have put me through to Apple support, BT support, cut me off, not resolved my issue. Why would I call again? You have had a life chances. @Offcom is my last resort.

• 
  Maria Zelenova (@maria__zelenova) reported 6 minutes ago

  Why it’s taking THIS long for @EE to contact @WeAreOpenreach and send an engineer to finish an installation job is beyond me. I’m (pessimistically at this point) asking for help to finally get this done so that we can have internet access in our home. Absolutely ridiculous.

• 
  Matt (@MattCowlin) reported 6 minutes ago

  @EE My mobile data is not working on my plan. In the CM17 area. Is this a known issue?

• 
  🇬🇧🦈🄰🄶🄴🄽🅃 357🦈🇬🇧 (@Adamh29A) reported 7 minutes ago

  @ee @O2 if yous do start to slow speeds yous better reduce the bills and prices because your in breach of contract

• 
  Rachel Bridge (@rachelbbridge) reported 8 minutes ago

  @grantaddick100 @EE Those, and all the ones with a ‘higher than average’ call waiting time and then cut the phone off after a set time so you always end up at the back of the queue. Employ more people, pay them better, actually help your customers.

• 
  Bruce A Wayne (@AWayne26231) reported 11 minutes ago

  @EE i’m off EE having a better service being a long-term customer here and I’m paying 300 pound for my phone bill and now you’ve increased it by an extra 4 pound is very cheeky. I know April have an increase every April but as a long-term customer, should my bill get cheaper

• 
  ChrisM (@chrismaddison74) reported 13 minutes ago

  @TheHappyBrit @EE Website is crap as well!!

• 
  Billy Hawes (@Billyhawes) reported 13 minutes ago

  I don’t normally post but is there anything more frustrating than phone signal…. @EE @O2 2026 and in the southwest of England for 250 miles travelling up north. Not one stable phone call. #shambles

• 
  stephen (@n0b0dy1280) reported 17 minutes ago

  @EE I’m looking for some help with regards to my old contract phone, we’ve given it to my daughter, set up a new Apple ID but it’s went into activation lock. Contacted Apple and they need proof of purchase, we don’t have that as it’s been 2+years Is this something we can request

• 
  Handsome Nick (@Nicklo2k) reported 22 minutes ago

  @EE your customer service is an absolute joke. Spoke with someone, put on hold whilst they looked into the mistake made by someone 5 days ago, left me on hold for 40 minutes, then transferred me to a different call centre who were very confused. Now told you are closing.