EE Outage Report in Cheslyn Hay, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cheslyn Hay, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (45%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cheslyn Hay, Staffordshire, England
The most recent EE outage reports came from the following cities: Birmingham, Dudley, Smethwick, Sutton Coldfield, Oldbury, Cannock, Wolverhampton, Walsall, Bilston, Tipton, Stafford, Willenhall, Burntwood, Lichfield and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Wi-fi | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cheslyn Hay, England
Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE
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Yusuf
(@yusuf_huraira) reported
from
Birmingham, England
@EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!
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Paul Williams🦁
(@pgw1) reported
from
Birmingham, England
@EE I'm paying for an extra 1GB of data a month which I don't need. How do I cancel this.
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rob jones
(@dodge109) reported
from
Wolverhampton, England
@EE really unhappy with the service I’ve (not) received over last 2 days. I have now been cut off due to fraudulent activity on my account!! Leaving me without any way of being contacted. Spoke to 4 different people all have told me different version of events..
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Iain Lewis
(@idl3wis) reported
from
Wolverhampton, England
@EE Hi had free BT Sport 3 month add on through contract. Expires 02/01 and want to cancel so not charged. I've text STOP to 150 but getting option to cancel either on large screen or to watch live on tablet/device. I don't want either.
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Dave
(@stourdave) reported
from
West Bromwich, England
@EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉
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Heisenberg
(@Jaysixtinine) reported
from
Birmingham, England
I will be changing my network today because @ThreeUK are a load of shit woke up today with no service now it says 3G and no internet connection @EE here I come @ThreeUK go **** your self
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Sophia Goldsmith
(@dinglette1972) reported
from
Wednesfield, England
@EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.
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Joe
(@WorkAwayJoe) reported
from
Stafford, England
@EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕
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Gordé
(@ReissOmari) reported
from
Birmingham, England
alright I need a way out of o2 because I’m paying £60+ a month for **** ALL signal, I’m ******* sick of this now. Birmingham signal is the worst. @ee help me out please
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Waseem Zaffar
(@WaseemZaffar) reported
from
Birmingham, England
These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.
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François Souyri
(@francoissouyri) reported
from
Birmingham, England
@EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort
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j7b7
(@Jeanybabesb) reported
from
Walsall Wood, England
Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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Stephen Lapper
(@StephenLapper) reported
from
Wolverhampton, England
@EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.
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Karl W Newton Photography
(@kwn_photouk) reported
from
Birmingham, England
@EE not been able to send SMS messages all evening...firstly error 38...now error 28...have searched your community and tried l suggestions with no luck...please help!
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Paul Clayton
(@Claytoncast) reported
from
Birmingham, England
Back to crappy @EE internet here in Central Birmingham again. At 1130 so hardly peak time. Just crap broadband
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid
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alex spooner
(@spoonaah) reported
from
Birmingham, England
@EE you’ve attempted to deliver my phone to the incorrect address, this is the 2nd issue I’ve had with delivery in as many weeks, please can someone get in touch with me ASAP to resolve
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Dave Roney
(@bigdavehotrod77) reported
from
Birmingham, England
@EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy
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gort
(@andygorton63) reported
from
Dudley, England
@dinglette1972 @EE **** em off go with someone else 👍
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Murphy
(@Microbedoc2) reported
Hardly, up there in terms of problems...But @EE your broadband is crap and keeps dropping out when I'm working from home. I've switched to Now. @sainsburys you sold me strawberries that were best before 4th Jan, by 3rd they looked like a petri dish covered in fur - sort it out
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Charlie
(@JustMe_Charlie) reported
@EE is there anything I can do about my signal at home, I can't make or receive phone calls as it cuts out constantly or makes me and them sound like robots. Not good when working from home and using my phone for calls.
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Rachel Hartshorne
(@rbhartshorne) reported
@EE can I get out of my mobile contract early due to living in a network black spot?!
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Claire Pelly
(@ClairePelly) reported
@EE My phone was stolen on NYE on commute. 2 weeks later and no sign of my replacement sim. @RoyalMail appears too overburdened to rely on atm. I’m more than happy to pay for special delivery etc. Just need my phone desperately for work. Please please help me with a solution.
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Jules
(@jgadd69) reported
@EE been trying to call you about the rubbish service. Cant make calls, having trouble receiving calls. Reception terrible for the last 2 weeks. Been hanging on to speak to you. After 15 minutes the phone just cut off. How are you expected to work????
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jasé
(@JoelWardinho) reported
@EE i’ve lost my sim pls help :(
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◗€ꍏ◗
(@sugarhannahicet) reported
Internet in the PL15 area gone to crap again... this happens so often with @EE now.
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Kabiyesi
(@MsDeeGee) reported
Now @ee have me beefing customer service people. Which I HATE doing. I’ve worked the phones I know they aren’t paid enough for this crap nor do they have any power. BUT your employer is moving mad. So now we are here 🙃
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Haydn Hilton
(@hilts031) reported
Why is @EE such a **** network? 4g barely working today, having to restart my phone just send messages. Wifi is terrible having to reset at least twice a week.
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James Meredith
(@Jamesmeredith) reported
from
London Colney, England
@EE #5G #network Same unreliable useless EE 5G service. I am in London West End and calls keep dropping, internet slow. Phone showing 3G signal. 4G was better. EE network service is going backwards. 👎🏻