EE

EE Outage Report in Cheslyn Hay, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cheslyn Hay, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cheslyn Hay, Staffordshire, England 01/23/2026 02:10

January 23: Problems at EE

EE is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cheslyn Hay, Staffordshire, England

The most recent EE outage reports came from the following cities: Birmingham, Sutton Coldfield, Oldbury, Walsall, Dudley, Bilston, Tipton, Stafford, Willenhall, Burntwood, Wolverhampton, Lichfield, West Bromwich, Smethwick and Cannock.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomSutton Coldfield Internet
United KingdomOldbury Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cheslyn Hay, England

Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:

  • conrad_noble Conrad Clinton Noble (@conrad_noble) reported from West Bromwich, England

    @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

  • LiamM_D Liam M-D (@LiamM_D) reported from Aldridge, England

    @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

  • carliemartin 𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported from Wednesfield, England

    @EE i’m getting no internet signal whatsoever guys, what’s going on?!

  • falmouth_wolf Jules (@falmouth_wolf) reported from Willenhall, England

    @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

  • tattypatch1985 tanya mahon (@tattypatch1985) reported from Birmingham, England

    @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

  • t_talbotx Tara (@t_talbotx) reported from West Bromwich, England

    @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

  • Pattimwr Pat Murphy Wright (@Pattimwr) reported from Birmingham, England

    @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

  • saritaverma11 Sarita (@saritaverma11) reported from Birmingham, England

    @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

  • falmouth_wolf Jules (@falmouth_wolf) reported from Willenhall, England

    @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

  • RaduDanaila Radu Dănăilă (@RaduDanaila) reported from Cannock Chase, England

    @EE my fibre went down about half an hour ago, can I get any help tonight?

  • originalstevieb Stevie B (@originalstevieb) reported from Cheslyn Hay, England

    @EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.

  • gingerandnuts Darren Y (Ginger and Nuts) (@gingerandnuts) reported from Walsall Wood, England

    @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

  • jayedwards96 jay (@jayedwards96) reported from Birmingham, England

    @EE why is my connection being so slow tonight?

  • KRAYzTRAI TRAI (@KRAYzTRAI) reported from Cannock Chase, England

    @xanniex58 @EE It’s been like this since late afternoon annie, I turned off WiFi and tried to use my data still not working x

  • RaduDanaila Radu Dănăilă (@RaduDanaila) reported from Cannock Chase, England

    @EE No problem, just that their not open yet.

  • ZSJaved123 Zee (@ZSJaved123) reported from Birmingham, England

    What on earth is happening to your signal. Sort it out!!! @EE

  • chailey_ Jonathan Whiteland (@chailey_) reported from Birmingham, England

    Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

  • KRAYzTRAI TRAI (@KRAYzTRAI) reported from Cannock Chase, England

    What is wrong with EE , Facebook Instagram all down @EE

  • APG1959 Tony G (@APG1959) reported from Birmingham, England

    I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TonyEdward12 Tony edward (@TonyEdward12) reported

    @EE No I have not and I’ve been informing everyone and will continue to tell every one and tweet how bad I’ve been treated by EE after being a victim of robbery and all you are all concerned about is money it’s a complete joke

  • JamesCa12665536 John Dillon (@JamesCa12665536) reported

    @TonyEdward12 @EE **** OFF WITH THAT DISABLED SHITE. Your phone was stolen. EE didn’t do that. They aren’t responsible. If my house gets burned down and I don’t have it insured my mortgage company don’t cancel the bill or send me a new house. Disabled or not.

  • Big_Pants Christa (@Big_Pants) reported

    @EE Hi i am on holiday in the US and have zero network. Can't text or phone anyone. All I can do is use the hotel wifi. My data roaming is on but i cannot text 150 as it says I am not registered on network. Please help as I need to call my 84 year old dad in the UK

  • TonyEdward12 Tony edward (@TonyEdward12) reported

    @EE U can either cancel my contract or send me a new device out as I’m now paying big money for nothing at all

  • JamesCa12665536 John Dillon (@JamesCa12665536) reported

    @MaceyBrooke98 @EE Not having stock is not a scam. You may have received some incorrect info and not great service but you haven’t been scammed. Calm yourself down and enjoy your first world problem. You will survive this trauma

  • __ayolili Liam :BLM 🇺🇦 (@__ayolili) reported

    @EE good morning, I got a pay as you go sim yesterday and I still have no service on it, what’s going on here?

  • JamesCa12665536 John Dillon (@JamesCa12665536) reported

    @fitgeek_uk @EE It could mean you have someone living in your loft. Watching you. Biding their time. Waiting. And I’m not surprised. There is a reason that EE is the number one uk network.

  • BustyMagee stephanie (@BustyMagee) reported

    @EE wow your Kingston store outside bentalls I shall never return. Went in looking to upgrade. Asked if I could see the Samsung galaxy 22 ultra. Guy said no.Right so a phone shop that won't let you see a phone and told me to go into John Lewis. Guess I'm not going to upgrade then

  • chicodow Mark Chico Hopkins (@chicodow) reported

    @EE always been complimentary of your customer services but on Friday spent 48 minutes on phone with a further 20 minutes when I got through was told somebody would call me back. 48 hours later I’m still waiting

  • TonyEdward12 Tony edward (@TonyEdward12) reported

    @EE are as bad as the person that robbed my phone in the street they want me to pay for a phone I had stolen after 6 days which is now blocked 64 pound a month for 24 months someone please make this make sense police crime number given police are looking at cameras no compassion