EE

EE Outage Report in Cheslyn Hay, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cheslyn Hay, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cheslyn Hay, Staffordshire, England 01/24/2026 17:00

January 24: Problems at EE

EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cheslyn Hay, Staffordshire, England

The most recent EE outage reports came from the following cities: Birmingham, Walsall, Dudley, Sutton Coldfield, Oldbury, Bilston, Tipton, Stafford, Willenhall, Burntwood, Wolverhampton, Lichfield, West Bromwich, Smethwick and Cannock.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomWalsall Total Blackout
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi
United KingdomDudley Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cheslyn Hay, England

Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:

  • M_elleLeVell Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England

    @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

  • jedibikrt76 jedibiker (@jedibikrt76) reported from Birmingham, England

    @EE why always is my signal so low? Two bars out 4? All the time

  • daveharte Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

  • AlumRockCF ARCF (@AlumRockCF) reported from Birmingham, England

    @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE I cannot gift data to my daughter through the app or my online account. Help please

  • iancruise1972 Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England

    @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

  • Breny85 Brenden (@Breny85) reported from Birmingham, England

    @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

  • relleypaul RELLEY. (@relleypaul) reported from Birmingham, England

    Will @EE ever fix their app.

  • DrYazzzz ....Yaz (@DrYazzzz) reported from Birmingham, England

    @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

  • kelaniebookie Bukky Kelani (@kelaniebookie) reported from Birmingham, England

    @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

  • carpe_dm_uk carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England

    @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

  • bluenoze63 linda young (@bluenoze63) reported from Lichfield, England

    @EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone

  • DanJennings9 Dan Jennings (@DanJennings9) reported from Burntwood, England

    @EE - sort the signal in Burntwood - WS7 - will you? It’s a bloody joke. Can’t even make a f*ing phone call without it cutting out!

  • Hitendra70 Hitendra (@Hitendra70) reported from West Bromwich, England

    @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE I’m still having issues, can’t log into my account

  • Jarrook Jody (@Jarrook) reported from Wolverhampton, England

    Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

  • psphotography79 PeteSloanPhotography (@psphotography79) reported from Birmingham, England

    @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jothelittleone Joanna Lang (@jothelittleone) reported

    @EE I placed an order and got confirmation of the right address, now update says incorrect house number. Can you please help?

  • Pinda__MUFC Pinda_MUFC (@Pinda__MUFC) reported

    Can't believe how bad @EE customer service is 🤬🤬🤬🤬🤬

  • gill2409 Gillian Miller (@gill2409) reported

    @EE The site will not let you log in to gain discount code. Seems to be a universal problem. Help line worker wanted a photo of my nhs id badge Seriously???

  • Andy17LFC Andy (@Andy17LFC) reported

    Anyone else thinking the @EE signal is getting worse. Go out of a city and you don't get any. 74 pound a month. Time to switch

  • Carlier_J87 Paul Carlier (@Carlier_J87) reported

    Or is it just that @EE employees are so desperate not to appear to have made a poor judgement in the first instance, that they are prepared to act unlawfully and dishonestly, and exposure an elderly pensioner to risk of death so as to justify it? i'm all ears...

  • MLad12345 MLad12345 (@MLad12345) reported

    @SkyHelpTeam Morning. Received an email yesterday about Sky Q hotspot feature being available to all broadband providers. Does this include mobile broadband hubs? I just bought @EE but it doesn’t work with SkyQ apparently so will need to cancel if not.

  • screwloose7 #SaveSheikhJarrah (@screwloose7) reported

    @EE @MarcAllera what a pure **** show from EE and the iPhone launch. New customers getting their devices and existing customers getting told to check a bullshit tracker that hasn’t updated at all since 17/09. For a communications company, your communication is ****. Pure dog ****

  • mooncat1973 Mooncat (@mooncat1973) reported

    @EE Morning EE how are you all this morning. Are you having any issues in the Huddersfield area, we have no signal?

  • b1ackcr0w Alistair Munro (@b1ackcr0w) reported

    @DPDgroup_news @EE Can't find the live chat feature in the app, and after your phone staff slammed the phone down on me twice and accused @EE of lying in a disgraceful display of unprofessional behaviour, I don't trust them or want to speak to them. EE have my complaint and will take it up with you

  • screwloose7 #SaveSheikhJarrah (@screwloose7) reported

    @ChrisBrightwel1 @EE @MarcAllera Yep they just ignoring all their preorder customers. They refusing to engage in anything to do with phone preorders. Now they are communicating with their ps5 preorder customers. Probably to tell them to keep refreshing a **** delivery tracker that doesn’t work.