EE

EE Outage Report in Cheslyn Hay, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cheslyn Hay, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cheslyn Hay, Staffordshire, England 11/16/2025 18:20

November 16: Problems at EE

EE is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cheslyn Hay, Staffordshire, England

The most recent EE outage reports came from the following cities: Oldbury, Birmingham, Walsall, Wolverhampton, Sutton Coldfield, Dudley, West Bromwich, Tipton, Smethwick, Kingswinford, Stafford, Wednesbury and Burntwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury Phone
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomOldbury Internet
United KingdomBirmingham Phone
United KingdomWalsall Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cheslyn Hay, England

Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:

  • bigdavehotrod77 Dave Roney (@bigdavehotrod77) reported from Birmingham, England

    @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

  • dip974 Dip singh (@dip974) reported from Wednesfield, England

    @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

  • kelaniebookie Bukky Kelani (@kelaniebookie) reported from Birmingham, England

    @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

  • dinglette1972 Sophia Goldsmith (@dinglette1972) reported from Wednesfield, England

    @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

  • Jeanybabesb j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • WaseemZaffar Waseem Zaffar (@WaseemZaffar) reported from Birmingham, England

    These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

  • dip974 Dip singh (@dip974) reported from Wednesfield, England

    @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

  • WorkAwayJoe Joe (@WorkAwayJoe) reported from Stafford, England

    @EE Hi, my broadband is rubbish. Speeds are between 0.5 & 7mbps at present. Guaranteed speed of around 21. Tried all the checks and still slow. Please help! 😕

  • AlumRockCF ARCF (@AlumRockCF) reported from Birmingham, England

    @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

  • stourdave Dave (@stourdave) reported from West Bromwich, England

    @EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉

  • kieran_stanley Kieran (@kieran_stanley) reported from Birmingham, England

    @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

  • bluenoze63 linda young (@bluenoze63) reported from Lichfield, England

    @EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone

  • StephenLapper Stephen Lapper (@StephenLapper) reported from Wolverhampton, England

    @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

  • mercede72928186 mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported from Wednesfield, England

    @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

  • andygorton63 gort (@andygorton63) reported from Dudley, England

    @dinglette1972 @EE **** em off go with someone else 👍

  • yusuf_huraira Yusuf (@yusuf_huraira) reported from Birmingham, England

    @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

  • Breny85 Brenden (@Breny85) reported from Birmingham, England

    @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

  • iancruise1972 Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England

    @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • thornabydave David Allport (@thornabydave) reported

    @MarinaPurkiss @EE I was with EE some years ago. Never again 🥺

  • WhoOneIs138318 WhoOneIs (@WhoOneIs138318) reported

    @MarinaPurkiss @EE Absolutely disgraceful. I am staying away from EE. Terrible company.

  • Sarahbun12 Sarahbun (@Sarahbun12) reported

    @MarinaPurkiss @EE What absolutely awful behaviour from @EE…but sadly not surprised. I hope your mum gets her money back. Thankfully she has you as her advocate, so many older people don’t. Good luck.

  • nlunniss Neil Lunniss (@nlunniss) reported

    @MarinaPurkiss @EE Never been the same since BT took over.

  • cheesecakeOBE Cllr Arthur J Cheesecake OBE (@cheesecakeOBE) reported

    @CagedChef457 @EE I’ve just told them to fix the website or I’ll go elsewhere.

  • SuspectOneXIII Mike Hostile (@SuspectOneXIII) reported

    @MarinaPurkiss @EE Just claw it back via the bank and cancel the contract.

  • fromthenorth66 DearPrudence 🗿🍾🐑 (@fromthenorth66) reported

    @jfx49220584 @MarinaPurkiss @EE I never found out why I got billed £600 for a call to Hong Kong ( it was 3 not EE) lucky enough, I had solid evidence I was in Darlington at the time of the call with my phone , they didn't charge me, I did change network provider afterwards

  • Gavtaraysin Broden 🇬🇧♿✝️ (@Gavtaraysin) reported

    @MarinaPurkiss @EE EE are owned by BT. I've heard EE's systems are all over the place. I'm not surprised by this. Hopefully you can reach a satisfactory resolution.

  • fr0m_th3_ashes Luka (@fr0m_th3_ashes) reported

    @EE @MarinaPurkiss Oooh we might get some bad PR, now we'll stop treating an elderly loyal customer with contempt

  • anthonyjgetty Evertony (@anthonyjgetty) reported

    @EE I am waiting for someone to get back to me and acknowledge my complaint but I won’t be holding my breath