EE

EE Outage Report in Cheslyn Hay, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cheslyn Hay, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cheslyn Hay, Staffordshire, England 01/25/2026 06:30

January 25: Problems at EE

EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cheslyn Hay, Staffordshire, England

The most recent EE outage reports came from the following cities: Birmingham, Walsall, Dudley, Sutton Coldfield, Oldbury, Bilston, Tipton, Stafford, Willenhall, Burntwood, Wolverhampton, Lichfield, West Bromwich, Smethwick and Cannock.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomWalsall Total Blackout
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi
United KingdomDudley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cheslyn Hay, England

Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:

  • mattthemarshal mattthemarshal (@mattthemarshal) reported from Cannock Chase, England

    @EE why is my signal so bad when im indoors?

  • Pingviners_n P. Angela Grant (@Pingviners_n) reported from Birmingham, England

    @EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!

  • Andy_Lane_ Andy L. (@Andy_Lane_) reported from Birmingham, England

    @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

  • ShaneoTheBaggie Shane (@ShaneoTheBaggie) reported from West Bromwich, England

    When will your service be fully up and running @EE? Mobile data still dropping in and out

  • revCTStAndrews Charles Thomas (@revCTStAndrews) reported from Albrighton, England

    @charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...

  • horton_lesa Lesa Horton MBE (@horton_lesa) reported from West Bromwich, England

    @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

  • dunn_pdunn1 Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    How long before the @EE app is put right been down for a long time now

  • stjohn121 StJohn 💙 (@stjohn121) reported from Stafford, England

    @EE @glastonbury Fantastic! Must have made bundles of cash too! Now do you think you could invest just a little at the mast LL499YA, the one on the golf course you know needs work but you say it’s too expensive to do? Just give locals the decent 4G data signal they pay for.Not even asking for 5G!

  • dinglette1972 Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Wednesfield, England

    @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

  • RxAbdalla1 Dr. Abdalla M Ahmed (@RxAbdalla1) reported from Birmingham, England

    @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

  • jayedwards96 jay (@jayedwards96) reported from Birmingham, England

    @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

  • haani_m1 Haani İYİ (@haani_m1) reported from Birmingham, England

    @EE what’s with no service how do i have no signal or service without WiFi

  • ukb00tlegs ukb00tlegs (@ukb00tlegs) reported from Birmingham, England

    @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

  • hellomattwalker Matt (@hellomattwalker) reported from Birmingham, England

    Major issues with @EE today. Complete loss of signal, let alone data use.

  • SirAndyDavies Andy Davies! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SirAndyDavies) reported from Birmingham, England

    @Thomberley @ShaunPi73634082 @EE Never!

  • pyper18th Kira🦁 (@pyper18th) reported from Birmingham, England

    @EE is there a chat with yourselves to cancel my BB?

  • dunn_pdunn1 Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

  • leehunt4 lee hunt (@leehunt4) reported from West Bromwich, England

    @EE hi is there problems with the network signal is bad

  • RosieJ0 Joanne Gough (@RosieJ0) reported from Wombourne, England

    @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • richard_boxell Richard boxell (@richard_boxell) reported

    @EE Hi I can’t login to the app or via the website for two days now it keep saying try to fix the problem

  • Sophie_0391 Sophie (@Sophie_0391) reported

    @EE why is there an addition £20 added to my bill of his month? I have a £0 cap & the app isn’t telling me where it’s from. Please help I am broke enough. 😬

  • Davecourt06Me Me (@Davecourt06Me) reported

    @EE Any idea why phone signal is off in DT5 Thanks

  • Lucie84 Lucie K (@Lucie84) reported

    @EE I'm hoping someone can help me. I recently bought a phone second hand that is locked to EE. I have rung customer services to get an unlock code only to be told the IMEI number of the phone isn't registered to EE. I have put a EE sim card in to confirm it is an EE phone.

  • alastairharding Alastair Harding (@alastairharding) reported

    @Lucie84 @EE Ah ok, only other thoughts - with at least one network (can’t remember which) you could get an IMEI added to their db by sticking a PAYG sim in and using it for a few days…I guess also poss it could be locked by an MVNO using EE… Good luck

  • archaicpeach meg! (@archaicpeach) reported

    hi @EE been trying to log in to my account for a few days and haven’t been able to... getting an error message of ‘we’re having a little difficulty’ pls help

  • Ilsann_ 🌷 (@Ilsann_) reported

    @EE im disgusted of the kind of service I've been getting from you guys

  • boxy81 Phill (@boxy81) reported

    @EE I need tech support / upgrade support for my Samsung device and would like to chat with someone

  • SebRennie Sebastian Rennie (@SebRennie) reported

    @EE hello! Could someone possibly explain to me why my 4G never works? It always just says 3G 🙄 I’ve tried turning my phone on and off and everything and nothings changing. Don’t really want to be paying £75 a month for data that doesn’t allow me to use it properly 😓

  • coakley_steve Steve Coakley (@coakley_steve) reported

    @EE I cannot get a signal, calls keep dropping out and only connect from time to time. It has been like this for a week or so. Is there a problem in the Derby area? I tried to call your help team but they couldn’t hear me. Thank you.