EE Outage Report in Cheslyn Hay, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheslyn Hay, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Cheslyn Hay, Staffordshire, England
The most recent EE outage reports came from the following cities: Birmingham, Sutton Coldfield, Wolverhampton, West Bromwich, Walsall, Oldbury, Smethwick, Burntwood, Dudley, Tipton and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Sutton Coldfield |
Total Blackout | |
| Wolverhampton |
Total Blackout | |
| West Bromwich |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cheslyn Hay, England
Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:
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Tony G
(@APG1959) reported
from
Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
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Radu Dănăilă
(@RaduDanaila) reported
from
Cannock Chase, England
@EE No problem, just that their not open yet.
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Conrad Clinton Noble
(@conrad_noble) reported
from
West Bromwich, England
@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
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𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽.
(@carliemartin) reported
from
Wednesfield, England
@EE i’m getting no internet signal whatsoever guys, what’s going on?!
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
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Liam M-D
(@LiamM_D) reported
from
Aldridge, England
@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?
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Jules
(@falmouth_wolf) reported
from
Willenhall, England
@groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.
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TRAI
(@KRAYzTRAI) reported
from
Cannock Chase, England
What is wrong with EE , Facebook Instagram all down @EE
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Pat Murphy Wright
(@Pattimwr) reported
from
Birmingham, England
@taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
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Zee
(@ZSJaved123) reported
from
Birmingham, England
What on earth is happening to your signal. Sort it out!!! @EE
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Stevie B
(@originalstevieb) reported
from
Cheslyn Hay, England
@EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.
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Tara
(@t_talbotx) reported
from
West Bromwich, England
@EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?
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Darren Y (Ginger and Nuts)
(@gingerandnuts) reported
from
Walsall Wood, England
@EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice
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Sarita
(@saritaverma11) reported
from
Birmingham, England
@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??
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Radu Dănăilă
(@RaduDanaila) reported
from
Cannock Chase, England
@EE my fibre went down about half an hour ago, can I get any help tonight?
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Jonathan Whiteland
(@chailey_) reported
from
Birmingham, England
Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
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Jules
(@falmouth_wolf) reported
from
Willenhall, England
@ChazMeister88 @EE Glad this isn't just me! Having the same two problems
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tanya mahon
(@tattypatch1985) reported
from
Birmingham, England
@EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.
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jay
(@jayedwards96) reported
from
Birmingham, England
@EE why is my connection being so slow tonight?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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A L E X
(@AIIuminati) reported
@EE scam merchants. Should be shut down. Staff are rude, haven't got a clue. In my experience with them they're *****. So glad I left I'm never looking back. But now they're fleecing my mate for debt they didn't notify him of for 5 months then expect £500 back. #FuckEE #Scam
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𝑯𝒆𝒍𝒍𝒐, 𝑪𝒉𝒂𝒏𝒆𝒍 ♡ 🍑
(@alwayswithexo9) reported
@EE is there an issue with the ee network? Mine hasn't been working for the last hour now, can't make or receive calls and texts..?
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✌🏻️
(@djm_eightyone) reported
@EE I’m trying to upgrade my phone and have spoken to a representative. After agreeing a deal, I’ve been told that the phone is not in stock, yet online it’s showing as in stock, but I can’t apply the discount online. HELP!! 😩😡
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McNamara 🇮🇪
(@PaulMackMack) reported
@JayMacDonaldUK @EE Yup, still 4G down in PL13
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pokiscot
(@pokiscot) reported
@EE how can you start off asking details of my account, then only to go awol? I need some help here with unlocking my phone and it would be great if the conversation can continue. There's no chat line either on the website...
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Hortense Schott
(@schott_hortense) reported
@EE hello I don’t have any service in Mexico can you help
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pokiscot
(@pokiscot) reported
@EE Trying to unlock a phone, stuck on Step 2 after adding IMEI code, with no error message or way to proceed??? Tried different browsers, and also via the app. Need to use a second sim and need that Unlock code to do so! help please!
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Sarah Jane 🏳️🌈🇪🇺💙
(@Sarah_Jane_2412) reported
@EE I’ve upgraded my plan recently in October and was told in store my NHS discount would be applied. It hasn’t been. Can it be applied now even though my plan has started if I ring customer services?
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Keegan Peacey
(@keegerrn) reported
@EE Who can help out with problems accessing online accounts? Had account deactivated and can’t re-register as still recognising the email you’ve deactivated. Spoke to 2 advisors on phone and they couldn’t sort.
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Taiyella
(@_Taiyella) reported
How can @EE assure me that this phone has not been tampered with? Imagine I login and someone has a screen recorder or something? Or my bank details are stolen?