EE

EE Outage Report in Cheslyn Hay, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cheslyn Hay, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cheslyn Hay, Staffordshire, England 12/11/2025 10:05

December 11: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cheslyn Hay, Staffordshire, England

The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Tipton, Stafford, Dudley, Sutton Coldfield, West Bromwich, Walsall, Oldbury, Smethwick, Burntwood and Kingswinford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomWolverhampton Internet
United KingdomTipton Phone
United KingdomWolverhampton Phone
United KingdomBirmingham Phone
United KingdomStafford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cheslyn Hay, England

Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

  • jedibikrt76 jedibiker (@jedibikrt76) reported from Birmingham, England

    @EE why always is my signal so low? Two bars out 4? All the time

  • kelaniebookie Bukky Kelani (@kelaniebookie) reported from Birmingham, England

    @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

  • AlumRockCF ARCF (@AlumRockCF) reported from Birmingham, England

    @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

  • dip974 Dip singh (@dip974) reported from Wednesfield, England

    @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

  • M_elleLeVell Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England

    @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

  • iancruise1972 Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England

    @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

  • kieran_stanley Kieran (@kieran_stanley) reported from Birmingham, England

    @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

  • mercede72928186 mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported from Wednesfield, England

    @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

  • psphotography79 PeteSloanPhotography (@psphotography79) reported from Birmingham, England

    @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

  • DrYazzzz ....Yaz (@DrYazzzz) reported from Birmingham, England

    @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

  • carpe_dm_uk carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England

    @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

  • Hitendra70 Hitendra (@Hitendra70) reported from West Bromwich, England

    @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

  • daveharte Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

  • relleypaul RELLEY. (@relleypaul) reported from Birmingham, England

    Will @EE ever fix their app.

  • Breny85 Brenden (@Breny85) reported from Birmingham, England

    @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE I cannot gift data to my daughter through the app or my online account. Help please

  • bluenoze63 linda young (@bluenoze63) reported from Lichfield, England

    @EE I need help switching a phone number- had a nano sim need to transfer the number -no help from anyone

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jools_ratcliffe Juju (@jools_ratcliffe) reported

    Still having issues making calls @EE. How much longer will this go on for and will you be giving any discount for the inconvenience?

  • adamjackdrew Ad (@adamjackdrew) reported

    @EE morning guys. I upgraded my Apple Watch last week. Had an issue with delivery so cancelled and reordered using your chat service. However this morning I notice an extra Watch account on my app - so I have 2 phones and 2 Watches. It should be 1 Watch. A bit weird?

  • foraggio Toby Forage 🤙 (@foraggio) reported

    @Lionesses @EE It's a disgrace that Jess Carter isn't up for this. Get her in for ****. Jess was absolutely IMMENSE and a huge reason why Spain found it so difficult to break us down.

  • SaskiaBPower Saskia Baynton-Power (@SaskiaBPower) reported

    @EE since the issues from Thursday it seems to be if I'm connected to WiFi people can't call me but if I turn WiFi off it works despite WiFi working and having signal?

  • Christianjw92 Christian (@Christianjw92) reported

    @EE why are you charging more for the same product just because I’m a current BT customer than if I wasn’t with BT currently?

  • j_poppet 🍓 🎀 𝒫🍩𝓅𝓅𝑒𝓉 𝒥 𝒲𝒾𝓁𝒹𝑒 🎀 🍓 (@j_poppet) reported

    @EE Hello again, still having the same issue and I don't have any other phone available. This has gone on for over a week now and I can't make any outgoing calls which I starting to pose a serious issue. Please help!

  • lazeedan40 L₳zeedan40🎈 (@lazeedan40) reported

    @MrTelecoms @EE 24 month contract costs £18 a month for 25gb data and unlimited calls & text. Affordable and signals not too bad in the areas I mostly travel. I would swap to WorldMobile for the personal data protection and simswap insurance. I would definitely stake to phone plan also.

  • Cityfanaccountt blue Manchester (@Cityfanaccountt) reported

    @Lionesses @EE people say **** was bad,,how as she been nominated 2 times now

  • BostinLad Martin (@BostinLad) reported

    Morning @EE , are you still having issues with 5G? Can make and receive calls ok, but can’t connect to 5G, even after resetting my device. Was working perfectly a few weeks ago. Same for the rest of the family. Just wondering if it’s a local issue or more general EE issue. Thx

  • ThamsanqaMabaso Thamsanqa Mabaso (@ThamsanqaMabaso) reported

    @EE This is a joke now. It's been 2 days with poor Internet ( WiFi and mobile data). Please fix this, I am tired of interacting with your BOT that runs diagnostic tests, and it keeps on telling me that there are no issues, whereas there is. This is annoying.