EE Outage Report in Cheslyn Hay, Staffordshire, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheslyn Hay, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at EE
EE is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cheslyn Hay, Staffordshire, England
The most recent EE outage reports came from the following cities: Birmingham, Walsall, Dudley, Sutton Coldfield, Oldbury, Bilston, Tipton, Stafford, Willenhall, Burntwood, Wolverhampton, Lichfield, West Bromwich, Smethwick and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cheslyn Hay, England
Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:
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Barry dunn
(@dunn_pdunn1) reported
from
West Bromwich, England
How long before the @EE app is put right been down for a long time now
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Pat Murphy Wright
(@Pattimwr) reported
from
Birmingham, England
@taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!
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Darren Y (Ginger and Nuts)
(@gingerandnuts) reported
from
Walsall Wood, England
@EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice
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Jules
(@falmouth_wolf) reported
from
Willenhall, England
@groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.
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Tony G
(@APG1959) reported
from
Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
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Radu Dănăilă
(@RaduDanaila) reported
from
Cannock Chase, England
@EE No problem, just that their not open yet.
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Jules
(@falmouth_wolf) reported
from
Willenhall, England
@ChazMeister88 @EE Glad this isn't just me! Having the same two problems
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Conrad Clinton Noble
(@conrad_noble) reported
from
West Bromwich, England
@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
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𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽.
(@carliemartin) reported
from
Wednesfield, England
@EE i’m getting no internet signal whatsoever guys, what’s going on?!
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tanya mahon
(@tattypatch1985) reported
from
Birmingham, England
@EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.
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Radu Dănăilă
(@RaduDanaila) reported
from
Cannock Chase, England
@EE my fibre went down about half an hour ago, can I get any help tonight?
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Jonathan Whiteland
(@chailey_) reported
from
Birmingham, England
Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
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Liam M-D
(@LiamM_D) reported
from
Aldridge, England
@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?
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Zee
(@ZSJaved123) reported
from
Birmingham, England
What on earth is happening to your signal. Sort it out!!! @EE
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TRAI
(@KRAYzTRAI) reported
from
Cannock Chase, England
@xanniex58 @EE It’s been like this since late afternoon annie, I turned off WiFi and tried to use my data still not working x
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TRAI
(@KRAYzTRAI) reported
from
Cannock Chase, England
What is wrong with EE , Facebook Instagram all down @EE
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jay
(@jayedwards96) reported
from
Birmingham, England
@EE why is my connection being so slow tonight?
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Tara
(@t_talbotx) reported
from
West Bromwich, England
@EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?
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Sarita
(@saritaverma11) reported
from
Birmingham, England
@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??
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Stevie B
(@originalstevieb) reported
from
Cheslyn Hay, England
@EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Hill
(@joe14729) reported
@EE @fant1345 Why should the customer have to download an app? We're going to need a tablet/phone with about a terrabyte of ROM and RAM and trust everyone with our data
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Terry Saliba
(@Terry_AbilasIT) reported
Fake @EE calls doing the rounds again from 0844 358 5930 claiming your services will be stopped. If in doubt, hang up and call 150 to go through official route. Reported to 7726 but doubt much will come of it.
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🏴🦁🦁🦁Gaz🦁🦁🦁🏴
(@gazcol77) reported
@EE @fant1345 Why should the customer have to deal with DPD? They have entered into a contract with yourselves and it isn’t their fault you use a company not fit for purpose. EE should sort, DPD should lose customer and customer should get item they have probably overpaid for SORTED
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⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA
(@FWyineMagazine) reported
please advise asap 100Mbps+ to< 10Mbps 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 18-12-2025 0000hrs - 23-12-2025 ongoing (DDOS & Bandwidth attenuated,signal suppression) in MK region. Properties (10),12), (13) in particular involved with UK telecoms interference @EE
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bpdunhinged
(@bpdunhinged) reported
@EE hello. please can someone help me? In november I received a bill of £71+ I explained to two people that even with extension I couldn’t pay this due to low income. didn’t listen, I also explained to them that I recently lost one my best friends.. and my head wasn’t in the
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tracyhindle
(@tracy3hindle) reported
Hi @EE Absolute awful service WiFi keeps disconnecting they told me to change password and “forget this network” wouldn’t take new password so call handler doesn’t know answer so cuts you off, great. Also cut off at 20:53 as it’s nearly home time and they CBA No WiFi now -poor.
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🅼🆁-🅱
(@PJBHC) reported
@fant1345 @EE They're all just as bad now.
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Paul in Pewsey
(@PaulInPewsey) reported
@EE Thanks for the reply. I couldn’t decide which option I needed. After selecting 1121 I got the ‘myEE’ support option- is that the same thing?
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Pods
(@paulina14) reported
@EE @fant1345 If you’re getting anything delivered by EE. Get it delivered to your local ee shop. Saves this crap
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Nadim
(@NadimNadimi) reported
Joined @EE after being promised 2 Wi-Fi boosters at sign-up due to router relocation.I was then misinformed twice by customer serviceonce via chat and once over the phone. After weeks of chasing, EE’s “resolution” was to offer the boosters for £10/month. Very disappointing start.