EE

EE Outage Report in Cheslyn Hay, Staffordshire, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cheslyn Hay, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cheslyn Hay, Staffordshire, England 01/17/2026 14:20

January 17: Problems at EE

EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cheslyn Hay, Staffordshire, England

The most recent EE outage reports came from the following cities: Tipton, Stafford, Bilston, Birmingham, Willenhall, Walsall, Sutton Coldfield, Burntwood, Oldbury, Wolverhampton, Lichfield, West Bromwich, Dudley, Smethwick and Cannock.

Loading map, please wait...
City Problem Type Report Time
United KingdomTipton Internet
United KingdomStafford TV
United KingdomBilston Total Blackout
United KingdomBilston Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cheslyn Hay, England

Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:

  • gabrielle_jan gabrielle (@gabrielle_jan) reported from Birmingham, England

    Bought unlimited calls from @EE Turns out it's a scam as it's only unlimited to "certain" numbers. Tried to phone customer service and was told it costs 25p per minute to speak to someone. JOKES. Disgusted. 10/10 would NOT recommend.

  • media_beyond . (@media_beyond) reported from Birmingham, England

    Is the @EE app down can’t log in

  • LisaBCFCdavies Lisa Davies-Green (@LisaBCFCdavies) reported from West Bromwich, England

    I’m having issues too can’t access any data @EE #EE

  • AmbitiousMusic AMBITIOUS 🎶🎸🔊 (@AmbitiousMusic) reported from Birmingham, England

    Ok so the @EE connection on my phone is far superior then my home @virginmedia WiFi. May switch. #virgin is crap!! 🖕🏽

  • leehunt4 lee hunt (@leehunt4) reported from West Bromwich, England

    @EE Looking at so other tweets not getting signal

  • jfrncs_ John Francis (@jfrncs_) reported from Birmingham, England

    My 4G has been ridiculously slow since 5G was turned on. I haven’t had 5G once and live in central Birmingham. Funny that @EE.

  • jfrncs_ John Francis (@jfrncs_) reported from Birmingham, England

    Everyone’s 3G was superfast until they brought out 4G. As of today, they’ve launched 5G. Watch them slow down your 4G service over coming months. They’ll claim there’s no change but it’s to pressure phone upgrades. It’s a conspiracy theory led by @EE

  • BarbarellaFem Theresa Derwin #SaveWaywardSisters #spnfamily (@BarbarellaFem) reported from Birmingham, England

    @EE that’s the longest ass phone call ever, in the world, just to cancel a phone line when you get enough of my money - when someone says “too long, not going in to it, just cancel.” It really means “Shut up”

  • InfamousSuk Infamous Suk (@InfamousSuk) reported from West Bromwich, England

    One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @EE But I’ve made the complaint through the right dept and got nowhere

  • jamesgr76875698 james avfc (@jamesgr76875698) reported from Birmingham, England

    @EE hi I’m in Birmingham city centre and the signal is rubbish and that’s being polite , what’s going on , seriously thinking of changing provider

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @EE All I want you to do is see if there is an issue in the B2 area of Birmingham. And if there is , what is it and how long will it last for as this is the 4th day.

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    3rd day of @EE being down in Birmingham city centre. I wonder if they will be taking the full money this month or refunding their customers.

  • huggybro Neil Brown (@huggybro) reported from Birmingham, England

    @EE having serious issues using my phone in Birmingham city centre !! Been bad all day at work can’t make calls and some txts taking ages to go through or fail to go, seen a few people having same problem

  • wolves_society Shane robbo Robinson (@wolves_society) reported from Cannock Chase, England

    Why do i barely get service in my house but the ******* Taliban can upload videos from a cave in Afghanistan #ee @EE

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @EE B2 5QP. All work phones down and 3 other phones on EE in the office also down.

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @jpowell40 @EE I’m changing over in October. Take my number with me. I have asked them to solve my problem publicly instead on DM and I haven’t heard back from Monika at EE

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @EE I’m not getting the service I pay for. There’s not much more I can say... couldn’t make a call yesterday and can’t text today

  • sarlat123 Hilary (@sarlat123) reported from Penkridge, England

    @EE absolute cowboys - no ownership of issues , lies, lack of communication. EE you are appalling. This is right through from call centre staff to managers. Disgusted .

  • aydamstoidy Adam (@aydamstoidy) reported from Birmingham, England

    @EE Already sent a complaint

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulCoo52256060 Paul Cooper (@PaulCoo52256060) reported

    @EE Hi Taylor. My 24 month contract is up in mid Nov, so I'm sure that makes me fall within the 17 month eligibility. I registered for the PS5 with you in January and have heard nothing. I know these went quick and my chances were slim, but you didn't help..

  • TheBazGaz Barry Gasgarth (@TheBazGaz) reported

    @browny996 @EE You have to login via MyEE app, not via the website.

  • SCm0102 SteW_CM0102 (@SCm0102) reported

    @Hearne7 @EE @MythCollects Well I managed to get Oliver a series a Xbox which never gets touched! So that was a waste in itself! I need the disc version too as I’ve prob spent about £400 on VR stuff too

  • AdamBak29805537 Adam Baker (@AdamBak29805537) reported

    @EE @Jubed75161907 Dont bother, it doesnt work. Registered on 2 different email addresses and phone numbers and got nothing.

  • carleyleith Carley Leith (@carleyleith) reported

    @EE Every step in the ‘usual’ process for cancelling an account have been completely missed by your company, someone in your company has made a colossal error here, and somehow it is my Mum’s responsibility to fix it?

  • 10n6 Matthew Harrington (@10n6) reported

    @EE so I call to try to leave. No phone or sim now so tried to get sorted but ran out of time... You can login and sort I was told. Lots of pain later managed to sort my online access and logged in... and... "Call us to leave" Really!!!!🙄 It should be an end-to-end UX guys!

  • Dan37791944 Dan (@Dan37791944) reported

    @EE Well what a joke today was finally managed to get a pst added to my basket to be told I have to wait for a pin to verify who I am and it never arrived live chat told me to phone person on the phone told me I need to speak to live chat what a complete joke you are EE

  • Dan37791944 Dan (@Dan37791944) reported

    @EE well what a complete joke this morning was sat in your store waiting for a ps5 when I finally managed to add one to my basket I had to get a pin sent through that never arrived what an absolute joke thanx EE

  • demones52947340 demoness (@demones52947340) reported

    @EE poor allowances, poor service, expensive, offers little. Cue the 'sorry you feel that way' dismissal'.

  • IABtours Ian Braisby Tour Guide (@IABtours) reported

    Have to say that @EE Business Support consistently offers the best customer call-in service I use.