EE Outage Report in Cheslyn Hay, Staffordshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cheslyn Hay, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Cheslyn Hay, Staffordshire, England
The most recent EE outage reports came from the following cities: Birmingham, Dudley, Lichfield, Wolverhampton, Smethwick, West Bromwich, Burntwood, Sutton Coldfield, Kingswinford, Willenhall, Stafford, Bilston, Wednesbury, Walsall and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Total Blackout | ||
| Total Blackout | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cheslyn Hay, England
Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
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Liam M-D
(@LiamM_D) reported
from
Aldridge, England
@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?
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tanya mahon
(@tattypatch1985) reported
from
Birmingham, England
@EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
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Radu Dănăilă
(@RaduDanaila) reported
from
Cannock Chase, England
@EE No problem, just that their not open yet.
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jay
(@jayedwards96) reported
from
Birmingham, England
@EE why is my connection being so slow tonight?
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Stevie B
(@originalstevieb) reported
from
Cheslyn Hay, England
@EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.
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𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽.
(@carliemartin) reported
from
Wednesfield, England
@EE i’m getting no internet signal whatsoever guys, what’s going on?!
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deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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Sarita
(@saritaverma11) reported
from
Birmingham, England
@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??
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Darren Y (Ginger and Nuts)
(@gingerandnuts) reported
from
Walsall Wood, England
@EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
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Zee
(@ZSJaved123) reported
from
Birmingham, England
What on earth is happening to your signal. Sort it out!!! @EE
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Pat Murphy Wright
(@Pattimwr) reported
from
Birmingham, England
@taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!
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upsie daisie
(@upsiedasie) reported
from
Birmingham, England
@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
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Tony G
(@APG1959) reported
from
Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
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Radu Dănăilă
(@RaduDanaila) reported
from
Cannock Chase, England
@EE my fibre went down about half an hour ago, can I get any help tonight?
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Conrad Clinton Noble
(@conrad_noble) reported
from
West Bromwich, England
@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
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Jonathan Whiteland
(@chailey_) reported
from
Birmingham, England
Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
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Tara
(@t_talbotx) reported
from
West Bromwich, England
@EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Harriet Campbell
(@campbell_hrd) reported
In nearly 20 years as a probate solicitor I have never once seen a company automatically write off debts on the death of a customer. Until today. Hats off to @EE . I am amazed and hugely impressed. Good customer service deserves to be celebrated.
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Member of Public
(@muppetmitts) reported
@EE I've been a loyal unfaltering customer for over a decade now. Every bill paid without question. Can I have a new, foldable phone please?
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paul sandham
(@papalamour) reported
@EE I headed off to the provided link eager, optimistic even. I can find out lots of information on ee broadband (which I already have)& I can find out how fast my link could be (which I have) but the magic words; report a fault/having problems seem as distant a dream as ever. #fail
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Tim Arb
(@sundaygardener) reported
from
Gartcosh, Scotland
@EE Right my elderly parents are in despair about your complete lack of customer service. Rural communities not matter? Different phone calls, no joined up answers, isolation. Please help.
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deebee
(@davidbrice09) reported
@EE Don’t bother , in fact go hide in the stockroom like your business account manager when I arrived at shop to query his bare faced lies he told me , worst service/ company I’ve dealt with
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GamesDevEdu
(@ShuntGameDev) reported
@ee I’m receiving two or three calls a day from your customer services trying to sell me a contract upgrade I’m not interested in. Always during work hours. This has been going on for a week. Sometimes if I can answer nobody will pickup. I need this to stop. How do I do this?
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Chris
(@chrisleonmiller) reported
@EE hello! my signal has been pretty poor all this week, is there a problem in the area? postcode GU27. TIA
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Steven Pipe 🇪🇺 #FBPE
(@StevenPipe1) reported
@EE Yesterday I got a text message that I had a missed call. In February!!! Not the first time. Awful service.
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Jennifer L. Rohn
(@JennyRohn) reported
Anyone else has an issue during @EE plan/handset upgrade that they keep you on both plans (and presumably double charge) during the transition? I thought an upgrade would cancel the previous @EE contract.
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Dazzerrens
(@XeridalG4) reported
Had absolutely the worst signal this past week with @EE Almost certain it's something on their end