1. Home
  2. Companies
  3. EE
  4. Wednesbury, England
EE

EE Outage Report in Wednesbury, Sandwell, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Wednesbury come from postal codes WS10 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Wednesbury, England

The most recent EE outage reports came from the following cities: Solihull, Oldbury, West Bromwich, Birmingham, Walsall, Kidderminster, Wolverhampton, Wednesbury, Dudley, Lichfield, Smethwick, Burntwood, Sutton Coldfield, Kingswinford, and Willenhall.

CityProblem TypeReport Time
Solihull Wi-fi 5 hours ago
Oldbury Wi-fi 11 hours ago
West Bromwich Internet 13 hours ago
Birmingham Internet 16 hours ago
Birmingham Total Blackout 2 days ago
Birmingham Total Blackout 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • Bizzle_187
    Tally B (@Bizzle_187) reported from Wolverhampton, England

    @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

  • deb_fitzgerald
    deb fitzgerald (@deb_fitzgerald) reported from Birmingham, England

    @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

  • saritaverma11
    Sarita (@saritaverma11) reported from Birmingham, England

    @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

  • LiamM_D
    Liam M-D (@LiamM_D) reported from Aldridge, England

    @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

  • OoRITE_C4
    C5 (@OoRITE_C4) reported from Birmingham, England

    So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

  • DaniiJonesX
    Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

  • MutliRaceMan
    Jean Thierry (@MutliRaceMan) reported from Birmingham, England

    @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

  • upsiedasie
    upsie daisie (@upsiedasie) reported from Birmingham, England

    @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

  • DaniiJonesX
    Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?

  • Pattimwr
    Pat Murphy Wright (@Pattimwr) reported from Birmingham, England

    @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

  • APG1959
    Tony G (@APG1959) reported from Birmingham, England

    I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

  • ZSJaved123
    Zee (@ZSJaved123) reported from Birmingham, England

    What on earth is happening to your signal. Sort it out!!! @EE

  • chailey_
    Jonathan Whiteland (@chailey_) reported from Birmingham, England

    Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

  • OoRITE_C4
    C5 (@OoRITE_C4) reported from Birmingham, England

    @DeanBryan_ @EE Bun voda, they're the worst

  • jimmydoris1986
    James (@jimmydoris1986) reported from Solihull, England

    @welshkate81 @EE They take the piss. Bet your phone starts having issues

  • conrad_noble
    Conrad Clinton Noble (@conrad_noble) reported from West Bromwich, England

    @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

  • t_talbotx
    Tara (@t_talbotx) reported from West Bromwich, England

    @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

  • originalstevieb
    Stevie B (@originalstevieb) reported from Cheslyn Hay, England

    @EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.

  • jonscott1980
    jonathan scott (@jonscott1980) reported from Solihull, England

    @EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.

  • DaniiJonesX
    Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Ryan_Jones88
    Ryan InnocentWhite (@Ryan_Jones88) reported

    5th phone call to @EE in 2 weeks. Absolutely awful service. I’ve been lied to and passed from pillow to post and now, after ordering a phone 6 weeks ago I’m being told my order will be cancelled and I will have to reorder???

  • Root_Ezroo1
    Rootezroo (@Root_Ezroo1) reported

    @ee is so ******* ****. I’m sick to death of having no service

  • IANSONPJ
    Phil I'Anson (@IANSONPJ) reported

    @EE She was on the phone to upgrades, I was sat next to her on Uswitch. I felt embarrassed for the poor bloke having to tell us the deals on offer. My wife will be leaving and if @EE continue to send her around the houses in pursuit of a PAC code @Ofcom will be the next call.

  • Drifting_genius
    Jessica (@Drifting_genius) reported

    @jgmotorsport @EE Grab a local sim will be dirt cheap and work on local network

  • Ally1889
    Ally 🇦🇺🇮🇹 (@Ally1889) reported

    @EE If I need any further help will contact you again

  • mrnickhunt
    Mr Nick Hunt (@mrnickhunt) reported

    @EE hey, I know you’re doing matience in the Dereham / Breckland area at the minute / over the next 4 days but I wasn’t expecting the network to be down

  • chhabra_sanchit
    Sanchit Chhabra (@chhabra_sanchit) reported

    @EE I’m travelling right now and cannot access my voicemail. There is no way I can contact EE support. The service and support is hilarious! Don’t know how the PIN has been setup and there is no way to change it on the app.

  • CornishTeabell
    Cornish TeaBell (@CornishTeabell) reported

    @EE The problem has resolved itself. It is loading ok now thanks

  • AmitDesai1978
    Amit Desai (@AmitDesai1978) reported

    @EE you guys are a ******* joke. Every year, 3-4 fraudulent lines get added to my account and you can’t seem to stop it. Just called customer service, and I got transferred from customer services, to business accounts, to sales, then to billing! Get your act together!!!!!!

  • AdamWalker1992
    Adam Walker (@AdamWalker1992) reported

    @EE so disappointed with your customer service recently. Myself and my family have been customers with EE for over 20 years and never experienced the issues we’re getting now. Anyone got any advice over the best networks to switch to? #CustomerService #EE