EE Outage Report in Smethwick, Sandwell, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Oldbury, Dudley, Wolverhampton, Walsall, Sutton Coldfield, Rowley Regis, Bilston, Tipton, Willenhall, Kidderminster, Redditch, West Bromwich, Brierley Hill and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Oldbury |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Birmingham |
Phone | |
| Birmingham |
Phone | |
| Dudley |
Phone |
Community Discussion
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EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Kieran
(@HarrisonKieran) reported
from
Birmingham, England
So @EE has taken 50 pound to top up children’s phones got proof from bank they reversed and took the money but kept telling me card has been declined shocking no one to answer the phones customer service shocking.
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Rachel Graham
(@rachelg2711) reported
from
Birmingham, England
@EE I’ve been with EE for many many years pay monthly (never missed a payment ect) and I’ve upgraded and they’ve said I have to pay a security deposit for line rental along with my bill... I’m so confused what this is for...
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Dip singh
(@KheraDesigns) reported
from
Solihull, England
EE is an absolute joke coming. They have promised me on 4 occasions that they will call me back to resolve an issue and they haven’t. 1 minute before the end of his shift I receive this text message.... absolute JOKE @ee @eecustomerservice
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ຸ
(@TROYBLVD) reported
from
Birmingham, England
@EE I DONT WANT IT REPAIRED I WANT MY MONEY BACK IVE NOT BROKEN IT LTE SERVICE NOT WORKING
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Deano
(@DeanPeasley) reported
from
Dudley, England
When 4G was introduced 3G went terrible.. now 5G is here, 4G is terrible. Talk about ways to get the customer to sign into more expensive data plans @EE #5G #5gishere #4G
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🍸Lisa Pearson🍸
(@yogapuff67) reported
from
Birmingham, England
@EE I've had a problem for the last week now, a message comes up intermittently saying that mobile data has temporarily been switched off by the operator. This has affected using certain sites like WhatsApp & Twitter while I'm out.
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Heisenberg
(@Jaysixtinine) reported
from
Birmingham, England
I will be changing my network today because @ThreeUK are a load of shit woke up today with no service now it says 3G and no internet connection @EE here I come @ThreeUK go **** your self
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Kieran
(@HarrisonKieran) reported
from
Birmingham, England
@EE Then to add insult to injury calling me mate last time I checked they wasn’t on my friends list and I’m sure you ask the customer what they prefer to be called, or is that not the case anymore.
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sammie
(@distantshipsmok) reported
from
Birmingham, England
@EE The SIM won't work in it, but the SIM works in my old phone. It registers that the SIM card is in, but it says Emergency Calls Only. The handset hasn't been blacklisted - that was checked at an EE store and by tech support. I took the contract out last Thursday online. (1/2)
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ຸ
(@TROYBLVD) reported
from
Birmingham, England
@EE IVE BEEN IN UR STORE 45 MINS NOW ADVISOR TRYING TO FIX MY GALAXY WATCH IT SHOULDNT TAKE THIS LONG WOULD RATHER A REFUND CUSTOMER SERVICE HAVE TOLD ME ITS BEING INVESTIGATED I HAVENT GOT TIME FOR U TO INVESTIGATE IT JUST TAKE THE WATCH BACK WASTING MY TIME IN HERE SORT IT OUT
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sammie
(@distantshipsmok) reported
from
Birmingham, England
@EE I just need to get the handset replaced as it won't register on the network. Every time I try to register it on the network manually, it says the network isn't available. 3 SIMS that work in other phones have been tried in this handset, but none of them worked in it. (2/2)
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alex spooner
(@spoonaah) reported
from
Birmingham, England
@EE you’ve attempted to deliver my phone to the incorrect address, this is the 2nd issue I’ve had with delivery in as many weeks, please can someone get in touch with me ASAP to resolve
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Jason Watts
(@JasonWa30721137) reported
from
Birmingham, England
@EE full strength 4g signal at B5 7QU and no bandwidth at all. Come on EE. Put 50p in the meter. We’re paying enough for the data! #ripoff
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia It’s only been in the past few weeks that it’s gotten so bad. I was getting updates 2 weeks ago from @EE saying they were doing work in my area, but have heard nothing since. Shame you don’t have wi-fi calling
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Neil
(@Mr_neil_c) reported
from
Dudley, England
@ee I’m not happy, I took out broadband with you about 15 months ago, I was told I would get 10gig added to my mobile data. I have just realised this isn’t the case and I’ve brought extra data that I should never have needed to buy!
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Mags Winthrop
(@MagsWinthrop) reported
from
Dudley, England
@PhilTonks2 @TalkTalk @EE Used to be on o2 but couldn’t get a signal in loads of places. Never have that trouble with EE... we did have a few teething troubles when we got the broadband in at home but they were really good at testing, sending someone out.
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Heisenberg
(@Jaysixtinine) reported
from
Birmingham, England
I think I might switch to @EE soon because @ThreeUK are a waste of time can’t get signal anyway and it really ***** me off
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Eunice Abe
(@fashionenth) reported
from
Birmingham, England
Honestly getting so p*ssed off with @ThreeUKSupport their signal is so bad at my apartment like if I had known I would have just stayed with @EE it was never this bad with them 😡
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ຸ
(@TROYBLVD) reported
from
Birmingham, England
@EE WATCH WAS EVENTUALLY RETURNED AFTER ADVISOR FAFFED ABOUT WITH IT IN THE BACK FOR AN HOUR TRYING TO FIX, HE ALSO FORGOT TO GIVE ME MY SIM BACK SO I THEN HAD TO RETURN BACK TO THE STORE AFTER SETTING OFF HOME
EE Issues Reports
Latest outage, problems and issue reports in social media:
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David Mackland
(@DavidMackland) reported
@EE I can upgrade today but looking for a sim only deal. I can only upgrade to 24 or 12 month sim only deal. Why is the 1 month deal not available when upgrading, but it is if i was a new customer? i've had a rolling 1 month sim only at the end of a contract previously.
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Sam
(@BayfieldSam) reported
@EE I’ve been charged roaming fees despite purchasing the Roam Further plan for the month that covers my destination. I can’t seem to get in contact either. Please help
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PedroFernandezPhoto
(@peterpanda1970) reported
@EE what is going on with your network around my area with poor signal almost everyday ? Honestly I can’t wait to finish my contract and run away from this company
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Claudia 🇪🇺 & Snoopy 🐕
(@claudiapreuss9) reported
@EE I have spoken to the 'dedicated team' 6 (!!) times now. I have also travelled to the store, as advised. EE are blatantly refusing to issue this refund. Terrible customer service.
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Claudia 🇪🇺 & Snoopy 🐕
(@claudiapreuss9) reported
@EE Thank you for confirming that EE has no intention to resolve this. As I stated in my dm, YOU (EE) have until 5 pm to issue this refund before I commence legal action to obtain it.
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Imran Adam
(@ImranAdam1979) reported
@MarcAllera @ee Hi Mark ive been a customer with ee for over 10 years and lately customer service is so poor. I called in to complain about the lack of reception i was instead of helping me they made totally disregarded what i was saying
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Paul Curry
(@paulcuzcurry) reported
.@EE hunks there an outage at YO244EW
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harriet marchesi
(@harrietmarchesi) reported
@EE there’s a cost of living crisis, you can’t help me with my tariff unless I spend disposable income that I don’t have in places like Asda to get cashback, so please don’t ring me trying to sell me additional products because ‘I’ve been such a loyal customer for so long’
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Karl Douglass
(@k9kpd) reported
@EE hi. Service seems to be genuinely terrible in ne26 at the moment. No signal at all at the wife's work.
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patg181
(@orlamct) reported
@EE is there an issue in BT306NN area? Extremely poor internet connection on my phone and 4g mobile WiFi dongle