EE

EE Outage Report in Smethwick, Sandwell, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Smethwick come from postal codes B66.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 02/07/2026 05:35

February 07: Problems at EE

EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Oldbury, Redditch, West Bromwich, Solihull, Wordsley, Dudley, Wolverhampton, Kidderminster, Smethwick, Sutton Coldfield, Walsall, Rowley Regis, Bilston and Tipton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomOldbury Phone
United KingdomBirmingham Total Blackout
United KingdomRedditch Phone
United KingdomWest Bromwich Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • saritaverma11 Sarita (@saritaverma11) reported from Birmingham, England

    @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

  • jayedwards96 jay (@jayedwards96) reported from Birmingham, England

    @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

  • ukb00tlegs ukb00tlegs (@ukb00tlegs) reported from Birmingham, England

    @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

  • Andy_Lane_ Andy L. (@Andy_Lane_) reported from Birmingham, England

    @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

  • jimmydoris1986 James (@jimmydoris1986) reported from Solihull, England

    @welshkate81 @EE They take the piss. Bet your phone starts having issues

  • carliemartin 𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported from Wednesfield, England

    @EE i’m getting no internet signal whatsoever guys, what’s going on?!

  • jayedwards96 jay (@jayedwards96) reported from Birmingham, England

    @EE why is my connection being so slow tonight?

  • H95342533Holmes Robert Holmes (@H95342533Holmes) reported from Tamworth District, England

    @EE Rubbish network EE giffgaff is the best 💯💯💯💯

  • dunn_pdunn1 Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    How long before the @EE app is put right been down for a long time now

  • tattypatch1985 tanya mahon (@tattypatch1985) reported from Birmingham, England

    @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

  • t_talbotx Tara (@t_talbotx) reported from West Bromwich, England

    @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

  • pyper18th Kira🦁 (@pyper18th) reported from Birmingham, England

    @EE is there a chat with yourselves to cancel my BB?

  • H95342533Holmes Robert Holmes (@H95342533Holmes) reported from Tamworth District, England

    @EE Rubbish network

  • falmouth_wolf Jules (@falmouth_wolf) reported from Willenhall, England

    @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

  • jonscott1980 jonathan scott (@jonscott1980) reported from Solihull, England

    @EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.

  • gingerandnuts Darren Y (Ginger and Nuts) (@gingerandnuts) reported from Walsall Wood, England

    @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

  • dunn_pdunn1 Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

  • ZSJaved123 Zee (@ZSJaved123) reported from Birmingham, England

    What on earth is happening to your signal. Sort it out!!! @EE

  • horton_lesa Lesa Horton MBE (@horton_lesa) reported from West Bromwich, England

    @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

  • falmouth_wolf Jules (@falmouth_wolf) reported from Willenhall, England

    @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Tia2877 Tia O'Sullivan (@Tia2877) reported

    @iD_Mobile_UK spent over an hour this evening on online chat trying to resolve a porting issue to be told to go to the phone provider? The port was successful, confirmed by you, so why is this now a phone issue? Surely the issue lies between you & @EE to successfully transfer?

  • PhilipW77085769 Philip Wilkinson (@PhilipW77085769) reported

    @EE are you aware of any network issues in DE11 area currently? Can’t make or receive calls?

  • Findingjaded jade-danielle. (@Findingjaded) reported

    @EE help!

  • sarah_robbo Sarah Robertson (@sarah_robbo) reported

    @O2 Hello, if I want to come back to o2 as a Virgin Media customer, can you tell me if I get a 3GB data plan, will I get 6GB? It seems @EE can't touch the offers you have on my upgrade, £40+ on an older phone! Bye bye EE!

  • yvonne_cassell yvonne cassell (@yvonne_cassell) reported

    @LagstoneHall @BCFC_4LIFE @EE There was an update on the my ee app end of sept wonder if thats the issue. I was thinking by ee that they havent been updated of any issues ?

  • liz_pelliz Pelliz (@liz_pelliz) reported

    @EE calling ee at 8:55 to be told lines are busy and hung up on, not even a chance to hold. Second time I’ve tried this week. Very bad customer service…

  • millwallnick80 Nick Davenport (@millwallnick80) reported

    @EE how does a non ee customer register for service updates on an outage please @virginmedia are as good as a wet paper towel and have no updates on my issues and told me to register my number for updates

  • Rayscaption Ray (@Rayscaption) reported

    @DevsterK @EE Decent deal, They have the best reception in my house (reception is awful at work though. 1 to 0 bar).

  • SirDriskell Jason Woods (@SirDriskell) reported

    Is it just me or do videos in the Twitter app takes ages to load and hang repeatedly - but if you copy the link into Safari it’s full 720p goodness uninterrupted. Maybe @EE playing games?

  • juloln julie ⭐️⭐️ (@juloln) reported from Up Holland, England

    @EE I am getting my place updates every day saying there is an issue with my service near home. What is going on? Are these genuine?