EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Dudley, Walsall, West Bromwich, Wednesbury, Wolverhampton, Willenhall, Oldbury, and Tamworth.

City	Problem Type	Report Time
Birmingham	E-mail	6 hours ago
Birmingham	Internet	2 days ago
Birmingham	Internet	3 days ago
Birmingham	Phone	3 days ago
Dudley	Internet	5 days ago
Birmingham	Total Blackout	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Karen Horne (@mrskhorne) reported 2 minutes ago from Sheldon, England

  Youngest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts

• 
  Guy (@gukea) reported 5 minutes ago from Halesowen, England

  @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

• 
  Matt (@hellomattwalker) reported 6 minutes ago from Birmingham, England

  Major issues with @EE today. Complete loss of signal, let alone data use.

• 
  Paul Cadman 🧡 (@PaulCadmanUK) reported 12 minutes ago from Birmingham, England

  @EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻

• 
  Jules (@falmouth_wolf) reported 13 minutes ago from Willenhall, England

  @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

• 
  Stephen Lapper (@StephenLapper) reported 19 minutes ago from Wolverhampton, England

  @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

• 
  Dan Harris (@dan04harris) reported 21 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  Dean Kavanagh (@dean_kavanagh) reported 22 minutes ago from Solihull, England

  @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

• 
  C5 (@OoRITE_C4) reported 24 minutes ago from Birmingham, England

  @DeanBryan_ @EE Bun voda, they're the worst

• 
  ukb00tlegs (@ukb00tlegs) reported 29 minutes ago from Birmingham, England

  @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

• 
  Dave Harte (@daveharte) reported 31 minutes ago from Birmingham, England

  @EE All sorted now via a phone call. No problem.

• 
  deb fitzgerald (@deb_fitzgerald) reported 33 minutes ago from Birmingham, England

  @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

• 
  jay (@jayedwards96) reported 34 minutes ago from Birmingham, England

  @EE why is my connection being so slow tonight?

• 
  Barry dunn (@dunn_pdunn1) reported 38 minutes ago from West Bromwich, England

  How long before the @EE app is put right been down for a long time now

• 
  David Farrell (@B25dave) reported 42 minutes ago from Dudley, England

  Dear @Apple @EE whoever is trying to piss me off and purchase space in a cloud when my phone has adequate storage capacity please **** right off Thanks

• 
  Darren Y (Ginger and Nuts) (@gingerandnuts) reported 43 minutes ago from Walsall Wood, England

  @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

• 
  Hitendra (@Hitendra70) reported 44 minutes ago from West Bromwich, England

  @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

• 
  Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported 53 minutes ago from West Bromwich, England

  Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

• 
  upsie daisie (@upsiedasie) reported 54 minutes ago from Birmingham, England

  @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

• 
  Tony G (@APG1959) reported 56 minutes ago from Birmingham, England

  I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alun Morgan (@Broomrig) reported 5 minutes ago

  @EE I have tried this to no avail. Do me a favour, you try and navigate your website to report service disruption and see how you get on. The UX you offer is dreadful.

• 
  Eliza Coutinho 🇵🇹 (@4thdimensionl) reported 7 minutes ago

  There’s football matches to be watched and @ee is down.

• 
  JanettoCornetto 🤿 (@janettocornetto) reported 8 minutes ago

  @EE Hello @EE ? Please help. Your solution didn’t work. I have tried other networks and I’m just getting ‘E’ or ‘SOS’.

• 
  And That’s On You (@Amazonian589) reported 11 minutes ago

  @EE it is dumb to need to verify WiFi login by needing a passcode I can only access by email WHEN I AM TRYING TO LOGON TO WIFI. I have no bloody internet!!! Make it make sense

• 
  David Booth (@Boothy_4) reported 11 minutes ago

  @_nicks_tweets @EE Same issue!

• 
  Json (@Stuff1646) reported 13 minutes ago

  @sarkeycockney @EE They have done that on purpose to spin the wheels on ice so you won't get nowhere, If you're still getting nowhere with this clown show of a provider then best contacting Citizens advice and going down that route to have it solved, I think.

• 
  Erika Braverman (@ErikaFromMurica) reported 14 minutes ago

  @EE Text service - I've already been through the text bot earlier today and eventually someone called me, but the problem has come back but this time the bot isn't playing ; )

• 
  Gareth Owen (@gjo2405) reported 17 minutes ago

  @EE Spent 53 minutes on a call with the solution being an option of extra £15 per month so still not resolved ! One for CEOemail I suspect

• 
  Dave Watkin (@drw2803) reported 20 minutes ago

  @EE in my experience, there’s about 50% of Harrogate where there’s a signal but no internet. What’s going on?

• 
  Pauline Cullen (@PaulineCullen14) reported 21 minutes ago

  @SiDix67 @EE Absolutely terrible customer service from EE , what has happened to them ??