EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Sutton Coldfield, Dudley, Walsall, West Bromwich, Wednesbury, Willenhall, Oldbury, and Tamworth.

City	Problem Type	Report Time
Birmingham	Internet	17 hours ago
Birmingham	Total Blackout	2 days ago
Wolverhampton	Phone	2 days ago
Sutton Coldfield	Internet	6 days ago
Wolverhampton	Internet	7 days ago
Birmingham	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Barry dunn (@dunn_pdunn1) reported 27 seconds ago from West Bromwich, England

  Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

• 
  Jonathan Whiteland (@chailey_) reported 58 seconds ago from Birmingham, England

  Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

• 
  ryan holyhead (@theorbsta) reported 1 minute ago from Walsall Wood, England

  @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

• 
  ....Yaz (@DrYazzzz) reported 2 minutes ago from Birmingham, England

  @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

• 
  Andy Davies! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SirAndyDavies) reported 5 minutes ago from Birmingham, England

  @Thomberley @ShaunPi73634082 @EE Never!

• 
  R Joberns (@rjoberns) reported 6 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Dannniiii😁 (@DaniiJonesX) reported 8 minutes ago from Birmingham, England

  @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

• 
  James (@jimmydoris1986) reported 11 minutes ago from Solihull, England

  @welshkate81 @EE They take the piss. Bet your phone starts having issues

• 
  P. Angela Grant (@Pingviners_n) reported 16 minutes ago from Birmingham, England

  @EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!

• 
  C5 (@OoRITE_C4) reported 16 minutes ago from Birmingham, England

  So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

• 
  Kira🦁 (@pyper18th) reported 21 minutes ago from Birmingham, England

  @EE is there a chat with yourselves to cancel my BB?

• 
  Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported 29 minutes ago from West Bromwich, England

  Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

• 
  mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported 37 minutes ago from Wednesfield, England

  @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

• 
  Lesa Horton MBE (@horton_lesa) reported 38 minutes ago from West Bromwich, England

  @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

• 
  Matt (@hellomattwalker) reported 38 minutes ago from Birmingham, England

  Major issues with @EE today. Complete loss of signal, let alone data use.

• 
  James Larner (@james_larner) reported 40 minutes ago from Birmingham, England

  @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

• 
  Forbes Coleman (@ForbesProducer) reported 44 minutes ago from Birmingham, England

  @EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

• 
  Dip singh (@dip974) reported 49 minutes ago from Wednesfield, England

  @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 55 minutes ago from Birmingham, England

  @gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.

• 
  Kieran (@kieran_stanley) reported 58 minutes ago from Birmingham, England

  @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ANIA GABB (@aniagabb) reported 4 minutes ago

  @EE Hi, I’ve paid for 5 days of wifi however it keeps cutting out?? Please help!

• 
  Rachel Alves (@RachyAlves) reported 6 minutes ago

  @EE you have treated a 30 year customer appallingly - I have never have experienced worse customer service, technical support, mis-selling, and lies than from EE. I have spent hours and weeks trying to resolve an upgrade issue & it is getting worse daily. @EE MD or CEO help!

• 
  The Bearded Nardo at Furality (@TheBeardedNardo) reported 6 minutes ago

  I have made multiple complaints to @EE and even though I told them the signal is not good where I live and that I need the fibre, they insisted on sending me a mini WiFi hub as a show of "good faith" it was supposed to arrive today, guess what, it never did, such poor service

• 
  Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reported 6 minutes ago

  Just had a power cut in #WestOxon. It's times like this you realise the importance of a usable mobile signal. It's a shame @EE and other providers don't recognise this and refuse to accept their signal here is not fit for purpose.

• 
  BoltonBrandon (@IrnBrundon) reported 11 minutes ago

  @mcmahon530 @EE What’s the problem?

• 
  Yokenthwaite (@BayXXIV) reported 13 minutes ago

  @EE Can you please fix your service that I pay you to provide by contract. I have gone through all of your different avenues and no one can provide me with an answer as to what the fault is. The connection is spotty at best and drops out fully roughly every hour.

• 
  BROTHERLYY (@Oj_jman) reported 20 minutes ago

  @EE There’s no point calling the number……All your staff do is say they’ll pass you to the right department and they hang up. Same story over and over again

• 
  Lisa 💋 🧛‍♀️ (@Lisa_Wadey) reported 20 minutes ago

  @EE I have a repair booked for Monday however I know the fault to not be able to be done in store I need a guarantee that ill be offered a loan phone as I will still be paying for your service how can I do that please.

• 
  Sharne Hawkins (@sharnehawkins) reported 20 minutes ago

  @EE I left my airtime contract with you at the start of the year but I'm still paying my device. Due to issues with my bank account I missed my direct debit last month. I can't see anywhere on the app or website to pay it?

• 
  BamBamMK2 (@Williams91898) reported 21 minutes ago

  @EE what exactly has happened for me to completely lose all signal. Even my partner doesn’t have any signal