EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Willenhall, Oldbury, Walsall, Tamworth, West Bromwich, Solihull, Bromsgrove, Hartlebury, and Kidderminster.

City	Problem Type	Report Time
Birmingham	Internet	1 day ago
Wolverhampton	Internet	5 days ago
Willenhall	Internet	6 days ago
Birmingham	Internet	6 days ago
Birmingham	Total Blackout	7 days ago
Birmingham	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Sarita (@saritaverma11) reported 2 minutes ago from Birmingham, England

  @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

• 
  Loreta (@lottynew) reported 3 minutes ago from Beoley, England

  @EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !

• 
  Dan Harris (@dan04harris) reported 8 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  jay (@jayedwards96) reported 10 minutes ago from Birmingham, England

  @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

• 
  Tony G (@APG1959) reported 11 minutes ago from Birmingham, England

  I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

• 
  Stevie B (@originalstevieb) reported 11 minutes ago from Cheslyn Hay, England

  @EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.

• 
  lee hunt (@leehunt4) reported 14 minutes ago from West Bromwich, England

  @EE hi is there problems with the network signal is bad

• 
  Zee (@ZSJaved123) reported 20 minutes ago from Birmingham, England

  What on earth is happening to your signal. Sort it out!!! @EE

• 
  Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported 26 minutes ago from Wednesfield, England

  @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

• 
  ukb00tlegs (@ukb00tlegs) reported 29 minutes ago from Birmingham, England

  @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

• 
  Tara (@t_talbotx) reported 29 minutes ago from West Bromwich, England

  @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

• 
  Dean Kavanagh (@dean_kavanagh) reported 32 minutes ago from Solihull, England

  @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

• 
  Conrad Clinton Noble (@conrad_noble) reported 34 minutes ago from West Bromwich, England

  @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

• 
  Andy Davies! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SirAndyDavies) reported 37 minutes ago from Birmingham, England

  @Thomberley @ShaunPi73634082 @EE Never!

• 
  Donna (@donnak2002) reported 39 minutes ago from Walsall Wood, England

  @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

• 
  Zac Davies (@ZachariahED) reported 40 minutes ago from Walsall Wood, England

  @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

• 
  Keith Cartwright (@keith291) reported 46 minutes ago from Dudley, England

  @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

• 
  𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported 48 minutes ago from Wednesfield, England

  @EE i’m getting no internet signal whatsoever guys, what’s going on?!

• 
  Richard Franks (@richardpfranks) reported 53 minutes ago from Birmingham, England

  @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

• 
  James (@jimmydoris1986) reported 53 minutes ago from Solihull, England

  @welshkate81 @EE They take the piss. Bet your phone starts having issues

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve, Carpe Jugulum! (@Kirkysr) reported 3 minutes ago

  @EE ABSOLUTELY USELESS YET AGAIN! called yesterday to add a sky sports day pass! Told it would end at 0800 today. Advised call Saturday morning. Currently calling you. Yes we can activate it on TUESDAY! WHAT is the point!? Flexible service my arse!

• 
  Carl bell (@carlbell85) reported 4 minutes ago

  @EE your e Sims don't work just been in your shop and they still couldn't get it working I am not paying that part of the bill now , as I can't speak to you online and your shop could not help

• 
  Gill Clarke 🐝 (@Gillykins58) reported 8 minutes ago

  @MCFC2012 @EE Not sure where you are based but we are in Cheshire with BRSK. Never had an issue with the Wi-Fi since we changed to BRSK.

• 
  ali ˚୨୧⋆｡ (@rnbwithu) reported 10 minutes ago

  @EE three days of no service how am i even supposed to get this fixed if i can't ring your customer service AS I HAVE NO SERVICE????

• 
  Alex (@Ahead18251112) reported 14 minutes ago

  @EE having tv/broadband issues in Plymouth! Is there an outage?

• 
  Catriona (@babancat) reported 14 minutes ago

  @EE Hey! You guys done some sort of remote update to SmartHub+ on my fibre broadband? All of a sudden I (and other EE customers) are having issues with Zappi chargers losing connection. Router has to be restarted every time I plug my car in. Nothing else has changed.

• 
  Northumberland Wanderer (@GreenVapinGiant) reported 14 minutes ago

  @ad_moran4 @EE @O2 I had similar issue recently, I decided to get a sim free phone from ee and a separate sim only deal, it worked out about 15 quid cheaper than what they quoted. So if you buy iPhone 17 sim free, it's about 32 a month over 24 months, then buy a sim deal. It will probs be cheaper

• 
  Caz Mc (@Caz83Mc) reported 16 minutes ago

  @EE Online would be better for me due to working hours, poor to offer something as online and then just ignore the messages

• 
  Opeyemi Daniel (@DinaGlyphs) reported 16 minutes ago

  @EE When asked if I want to talk to someone and I follow the prompt, the call ends with an instruction to wait for further messages to guide me on how to get further support. The message doesn’t arrive, nor do I get a call back.

• 
  Halloween Jack (@red_mutant_eyes) reported 17 minutes ago

  @EE you ignored my message. Your DMs are automated and don’t read messages and your app chat bot doesn’t help either. My mobile network has been down for days. This is the second time in a couple of weeks. Your ‘updates’ say nothing. How are we meant to know what’s happening