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EE Outage Report in Smethwick, Sandwell, England

Why is my EE service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Smethwick come from postal codes B66 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Kidderminster, Walsall, Oldbury, Wolverhampton, Wednesbury, Dudley, Smethwick, Tamworth, West Bromwich, Sutton Coldfield, Kingswinford, Willenhall, Bilston, and Tipton.

CityProblem TypeReport Time
Birmingham Internet 54 seconds ago
Birmingham Internet 5 hours ago
Kidderminster Wi-fi 5 hours ago
Kidderminster Wi-fi 12 hours ago
Birmingham Internet 1 day ago
Birmingham Total Blackout 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • badgers_back
    Dan Badger (@badgers_back) reported from Birmingham, England

    Arrrgghh @EE is absolutely ****. Moved to them a few months ago and nothing but problems and today I can’t dial out 😩

  • Rob_Edwards90
    Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

  • leehunt4
    lee hunt (@leehunt4) reported from West Bromwich, England

    @EE hi is there problems with the network signal is bad

  • hellomattwalker
    Matt (@hellomattwalker) reported from Birmingham, England

    Major issues with @EE today. Complete loss of signal, let alone data use.

  • mrmjprice
    MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England

    @gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.

  • SirAndyDavies
    Andy Davies! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SirAndyDavies) reported from Birmingham, England

    @Thomberley @ShaunPi73634082 @EE Never!

  • mercede72928186
    ✯𝓜εℛcε∂εs✯ 💫 (@mercede72928186) reported from Willenhall, England

    Anyone on EE having trouble making calls ? Mine keeps cutting off #EE @EE

  • mrmjprice
    MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England

    What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

  • gukea
    Guy (@gukea) reported from Halesowen, England

    @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

  • ShaneoTheBaggie
    Shane (@ShaneoTheBaggie) reported from West Bromwich, England

    When will your service be fully up and running @EE? Mobile data still dropping in and out

  • richardpfranks
    Richard Franks (@richardpfranks) reported from Birmingham, England

    @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

  • king_body_art
    King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

  • horselady_nr
    Nikki Moore (@horselady_nr) reported from Tamworth District, England

    @EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me

  • haani_m1
    Haani İYİ (@haani_m1) reported from Birmingham, England

    @EE what’s with no service how do i have no signal or service without WiFi

  • Rob_Edwards90
    Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE I spoke to your customer service team this morning and they were great thanks.

  • Pingviners_n
    P. Angela Grant (@Pingviners_n) reported from Birmingham, England

    @EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!

  • Shaunjenks
    Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Wednesfield, England

    @nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.

  • harvey_khela
    june baby (@harvey_khela) reported from Dudley, England

    What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August

  • NormWolves1877
    Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported from West Bromwich, England

    Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

  • UniqueJames
    James Houghton (@UniqueJames) reported from Birmingham, England

    @EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • RogerClifton
    Roger Clifton (@RogerClifton) reported

    @EE service down or very slow in the TN27 8EZ area. Your online problem reporting function also appears to be down. Trouble at ‘t mast?

  • trisandwich
    Trisandwich (@trisandwich) reported

    @EE im having trouble putting deez nuts in your mouth

  • petez316
    Petez (@petez316) reported

    @EE how is it fair to charge for a watch that is not working?

  • pompeyhedge
    ed francis (@pompeyhedge) reported

    @robbielockie @VodafoneUK @EE You're not alone. When 5G works it's great, but it rarely does. On 4G I'm getting speeds of 1mbps for a whole month now, and all they do is tell me there's no issue!

  • moldovia
    István Vilmos 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇱🇭🇺 (@moldovia) reported

    @EE I've recieved an email claiming to be from EE saying that there is a problem with my Plusnet account how can I know if this is from EE or a scam?

  • achambers26
    Amanda Chambers (@achambers26) reported

    @EE I can't log in to my account on the app or website is it down?

  • Uniquorn73
    Beth - Unicorn Queen (@Uniquorn73) reported

    @EE hi, I'm attpting to register with you in order to have a new phone unlocked from your network and I can't verify my email because the email from yourself isn't coming through, so I can't ask to have it unlocked... Losing my mind. Please help?

  • bobwootton
    B o b W o o t t o n (@bobwootton) reported

    @AdContrarian Completely agree. Frequently get only one or two signal bars from around central London. @ee “the UK’s biggest network” - if not London, where? I guess it could be part of @ukgov “levelling up” agenda…

  • JoyPalmerRM
    Joy Palmer (@JoyPalmerRM) reported

    Very disappointing customer service from @EE . Called to cancel my SIM card and could not be the attitude of “Jay” (I am sure it wasn’t his real name) it was so inappropriate. I advise him I want to complain and he could not careless.

  • sueeaton13
    sue eaton💙 (@sueeaton13) reported

    @EE Hi is there a problem with log in ? Ive asked for a new password just in case but heard nothing