EE Outage Report in Smethwick, Sandwell, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at EE
EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Walsall, Dudley, Sutton Coldfield, Oldbury, Rowley Regis, Bilston, Tipton, Willenhall, Kidderminster, Wolverhampton, Redditch, West Bromwich, Brierley Hill and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Sophia Goldsmith
(@dinglette1972) reported
from
Wednesfield, England
@EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.
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Dave
(@stourdave) reported
from
West Bromwich, England
@EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉
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Garath Williams
(@therealGDJ) reported
from
Solihull, England
@EE I want my account credited and switched back on. YOUR system has messed up not me. Two choices, fix it or let me leave.
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Waseem Zaffar
(@WaseemZaffar) reported
from
Birmingham, England
These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.
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Ben Markley
(@BenMarkley) reported
from
Tamworth District, England
@BootBorisOut @ThreeUKSupport Exactly. @EE managed it on day one of iPhone supporting eSIM. what exactly it the issue!!
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j7b7
(@Jeanybabesb) reported
from
Walsall Wood, England
Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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François Souyri
(@francoissouyri) reported
from
Birmingham, England
@EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort
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rob jones
(@dodge109) reported
from
Wolverhampton, England
@EE really unhappy with the service I’ve (not) received over last 2 days. I have now been cut off due to fraudulent activity on my account!! Leaving me without any way of being contacted. Spoke to 4 different people all have told me different version of events..
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Iain Lewis
(@idl3wis) reported
from
Wolverhampton, England
@EE Hi had free BT Sport 3 month add on through contract. Expires 02/01 and want to cancel so not charged. I've text STOP to 150 but getting option to cancel either on large screen or to watch live on tablet/device. I don't want either.
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T I A B L A K E
(@tiablake__) reported
from
Solihull, England
Why is my data not working @EE
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Gordé
(@ReissOmari) reported
from
Birmingham, England
alright I need a way out of o2 because I’m paying £60+ a month for **** ALL signal, I’m ******* sick of this now. Birmingham signal is the worst. @ee help me out please
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Paul Clayton
(@Claytoncast) reported
from
Birmingham, England
Back to crappy @EE internet here in Central Birmingham again. At 1130 so hardly peak time. Just crap broadband
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Karl W Newton Photography
(@kwn_photouk) reported
from
Birmingham, England
@EE not been able to send SMS messages all evening...firstly error 38...now error 28...have searched your community and tried l suggestions with no luck...please help!
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Paul Williams🦁
(@pgw1) reported
from
Birmingham, England
@EE I'm paying for an extra 1GB of data a month which I don't need. How do I cancel this.
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Stephen Lapper
(@StephenLapper) reported
from
Wolverhampton, England
@EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.
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Yusuf
(@yusuf_huraira) reported
from
Birmingham, England
@EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!
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Ben Gorman
(@bjwgorman) reported
from
Solihull, England
@EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid
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gort
(@andygorton63) reported
from
Dudley, England
@dinglette1972 @EE **** em off go with someone else 👍
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Dave Roney
(@bigdavehotrod77) reported
from
Birmingham, England
@EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy
EE Issues Reports
Latest outage, problems and issue reports in social media:
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electronic meta-x
(@emax) reported
Outage of @EE data in oxford ?
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Mulbarton Birder
(@MulbartonBirder) reported
@BirdBeards @EE Can't believe that in a flat landscape like Norfolk that reception is so bad even on the outskirts of Norwich. Always chuckle when I see that advert when Kevin Bacon is remotely shaving some bloke on a mountain. If he did that round here he would be known as Edward Sisccor hands
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Zoe Warren
(@ZoeMusicUK) reported
@EE please help me before I go insane 🙈 few months ago I changed my 4gee dongle password and now I suddenly need it to reconnect to my dongle but I don’t know what it is!
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ugne
(@UgneYh) reported
@EE hi, I need some help after my contract has been renewed yesterday no data is showing and an add on I bought for a month has also been removed? I’m unable to connect to live chat.
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✨Rachel✨
(@RachyMachy) reported
@EE I was due a refund last week and I still haven’t received it. Can someone help me please?
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Andi Turner
(@andi_t) reported
@EE This ad is still showing and the website still isn't honouring the price. I can't login as I'm not an EE customer, but it doesn't say anything on the advert about existing customers only...
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Dan
(@Dann_Baker7) reported
Better yet, they blame me for 'dropping calls'. @EE says I have 0 dropped calls, no masts in my errors have faults and i'm in a 'great coverage' area. @MartinSLewis @unculturedswine any suggestions or help here?
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Andrew White
(@pixeltrix) reported
@EE I placed an upgrade order yesterday and it's coming via your partner Enjoy which I didn't realise was a setup service - I just need the phone delivered as I'm more than capable of setting it up myself. What do I need to do?
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Mandy Heard
(@MandyHeard1) reported
@EE I haven't had signal on my mobile all day TQ11 - whats going on?
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Sam Bourne
(@sambourne99) reported
@EE great service from Gemma in your Ipswich store today, however due to no fault of her’s had to immediately cancel the contract as the 20% code I had didn’t work Instore, and turned out it was online only. Such a shame #iphone13 #newphone #HighStreet