EE outages and service status in Smethwick, England
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Full Outage Map
- EE generated 3 outage signals in the last 24 hours around Smethwick, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 7, 7:02 PM GMT+1.
- Internet (41%)
- Wi-fi (26%)
- Phone (24%)
- Total Blackout (9%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent EE outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, West Bromwich, Solihull, Oldbury, Bromsgrove, Hartlebury, Tamworth, Kidderminster, Wednesbury, Dudley, and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Total Blackout | 5 hours ago |
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Birmingham
|
Wi-fi | 8 hours ago |
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Birmingham
|
Phone | 8 hours ago |
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Birmingham
|
Internet | 2 days ago |
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Birmingham
|
Total Blackout | 2 days ago |
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Birmingham
|
Wi-fi | 3 days ago |
Nearby cities with recent reports
10 recent signals
Community Discussion
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EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Hitendra (@Hitendra70) reported from West Bromwich, England@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
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ARCF (@AlumRockCF) reported from Birmingham, England@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
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Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England@EE I spoke to your customer service team this morning and they were great thanks.
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C5 (@OoRITE_C4) reported from Birmingham, EnglandSo @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
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nicole (@nicole118nicole) reported from Birmingham, England@EE I’m still having issues, can’t log into my account
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𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍 (@loulabelle46) reported from Tamworth District, England@SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE
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Waseem Zaffar (@WaseemZaffar) reported from Birmingham, EnglandThese attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.
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caroline palmer (@cazman3011) reported from Birmingham, England@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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James Houghton (@UniqueJames) reported from Birmingham, England@EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?
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Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
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Barry dunn (@dunn_pdunn1) reported from West Bromwich, EnglandCannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE
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R Joberns (@rjoberns) reported from Halesowen, England@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
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upsie daisie (@upsiedasie) reported from Birmingham, England@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
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Dip singh (@dip974) reported from Wednesfield, England@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid
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Demi (@MissDFreeman) reported from West Bromwich, England@EE I just got the S25 from the shop and it works except I can't transfer E-sims, both phones with EE. Can you help?
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Frog Princess 🐸 (@TheDivineFrog) reported from Birmingham, England@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
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Nikki Moore (@horselady_nr) reported from Tamworth District, England@EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me
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Andy Davies! 🏴🇮🇹🏴 (@SirAndyDavies) reported from Birmingham, England@Thomberley @ShaunPi73634082 @EE Never!
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Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Wednesfield, England@EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!
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ukb00tlegs (@ukb00tlegs) reported from Birmingham, England@EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Knight (@michaelmknight) reported@EE Hi, You keep asking me to create a new profile as I'm apparently on an old profile. When I try, it states my email addresses is already in use. Why couldn't you just migrate user accounts to the newer profiles instead of causing issues? Technology is great if you use it properly.
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Karen Loughridge (@KLearn) reportedDon’t often take to X but I’m beyond frustrated with @ee Business Customer Service response today. I don’t mind any company making human errors, but the true test is how they manage their customer response…call centre and chatbot epic fail! Shoulda gone to @Vodafone
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ChrisM (@chrismaddison74) reported@TheHappyBrit @EE Website is crap as well!!
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John Martin Moore (@Dream_Sculptor) reported@EE I'm in Thailand and want to get my physical SIM from my old phone switched across to an eSIM on my new phone but the app has no one to contact and I can't call because my Thai SIM is data only. Can you help?
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AFCdonnilad (@afcdonnilad) reportedFormal complaint incoming. @bt_uk @EE @OpenreachHelp Order placed 6 April ahead of house move on 15 April. Install promised 22 April. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr “updates” that deliver nothing. No broadband, no TV, no smart devices pt1.
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Gordon Murdie (@GordonMurdie) reported@EE Thank you. I have already had a polite conversation. I, as a customer of many decades (and a pensioner), have been advised it's just tough luck and you wish £490 to get me to stop being overcharged. Very disappointed.
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Naser Khwaja (@naserkhwaja92) reported@omxran @EE Also never discuss tech with me. Just don’t.
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Steveo (@SteveA39845825) reported@EE can actually get in the App this morning. But can't expand 'MANAGE BROADBAND' to check speeds etc. Is there still a problem?????
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Mart (@MartGB_) reported@EE's auth process to login might genuinely be the most **** piece of software on the planet. Log in with email > prompts about using a passkey (don't use one) > send code instead > input code & verify > errors about the code being resent too many times. Its actually impressive they have both the worst website of any provider and they somehow made it a giant pain in the *** to even log into it. It's 2026 and the company is worth millions yet their site is like some dog **** from 2010.
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Kev (@KevlarBrock) reported@EE I’d really recommend you provide the service I’m paying you for. Don’t see what calling the tech team will achieve when it’s your end that’s the issue, again.