EE

EE Outage Report in Smethwick, Sandwell, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 03/04/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Dudley, Kingswinford, Redditch, Willenhall, Tamworth, Bilston, Wednesbury, Walsall, Sutton Coldfield, Tipton, Oldbury, West Bromwich and Solihull.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomWolverhampton Internet
United KingdomBirmingham Wi-fi
United KingdomDudley Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Wednesfield, England

    @nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.

  • NormWolves1877 Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported from West Bromwich, England

    Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

  • Rob_Edwards90 Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

  • jayedwards96 jay (@jayedwards96) reported from Birmingham, England

    @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

  • Pingviners_n P. Angela Grant (@Pingviners_n) reported from Birmingham, England

    @EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!

  • haani_m1 Haani İYİ (@haani_m1) reported from Birmingham, England

    @EE what’s with no service how do i have no signal or service without WiFi

  • Rob_Edwards90 Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE I spoke to your customer service team this morning and they were great thanks.

  • RosieJ0 Joanne Gough (@RosieJ0) reported from Wombourne, England

    @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • ShaneoTheBaggie Shane (@ShaneoTheBaggie) reported from West Bromwich, England

    When will your service be fully up and running @EE? Mobile data still dropping in and out

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

  • SirAndyDavies Andy Davies! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SirAndyDavies) reported from Birmingham, England

    @Thomberley @ShaunPi73634082 @EE Never!

  • RxAbdalla1 Dr. Abdalla M Ahmed (@RxAbdalla1) reported from Birmingham, England

    @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

  • hellomattwalker Matt (@hellomattwalker) reported from Birmingham, England

    Major issues with @EE today. Complete loss of signal, let alone data use.

  • leehunt4 lee hunt (@leehunt4) reported from West Bromwich, England

    @EE hi is there problems with the network signal is bad

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • dinglette1972 Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Wednesfield, England

    @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

  • UniqueJames James Houghton (@UniqueJames) reported from Birmingham, England

    @EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • trudyk_ta TK1990 💚 (@trudyk_ta) reported

    @Vikski @EE Call them, I never upgrade on line, always get a much better deal talking to them! You have nothing to lose!

  • DAWS_ON_ ᴰᵃʷˢ ♕ (@DAWS_ON_) reported

    How has @EE become the wankest service provider in sandwell? ******* awful everywhere

  • Church0fCinema The Church of Cinema (@Church0fCinema) reported

    Anyone else on EE Network and not bro g able to call with full bars etc? @EE

  • Anthony07244425 Antlad (@Anthony07244425) reported

    Dogs**t service from @O2, spent months trying to change a direct debit date resulting in multiple late payments/being cut off because your customer service team can't follow simple instructions of when to take payment, nor do you have any online/app options to do this, also an absolute nightmare to get through to anyone. Contract cancelled. I'm off to @EE.

  • Andrewtuck10 Andrew tuck (@Andrewtuck10) reported

    @james2288 @EE EE never call - I’ve been waiting since December for a manager call back

  • EdSul07 Edward Sullivan (@EdSul07) reported

    @EE Hi. The battery in my Samsung Galaxy S22 has expanded, is that something that a battery repair at my local store can fix? I've booked an appointment but I'm a tad nervous about walking around with the battery like that if not necessary.

  • Novemberpoppy82 Poppyfields18 (@Novemberpoppy82) reported

    @bt_uk / @EE just left your services this morning...my time with you has been extremely bad...good riddance! Hoping @virginmedia are better than what i have had. At least cheaper so thats a start

  • waheed2541 Waheed Ahmed (@waheed2541) reported

    @EE I have not been able to acces my account online or through the app. Chatting to EE told no fix in place cannot give timescale to correct this.since December 2025, with everything online now I can’t manage my account with no fix and told to wait until EE has a fix ????

  • dancelightning Dancing Lightning ⭐ (@dancelightning) reported

    @MikeyNealey @EE Lucky you being able to cancel @EE full fibre. BT put us on EE rather than BT FF saying they're the same. After call, read the terms and conditions, and they're not the same, and wanted to cancel in 14 day cooling off period. They say cooling off only starts on install. Why?

  • PaulWoody69 Paul W (@PaulWoody69) reported

    @VodafoneUK Customer since 1985 that's 41 years but sadly last day tomorrow as getting a better Sim only deal. Your greed is astonishing. Shareholders must be happy, I can assure you customers are not. Same for @ee and @o2 customers all leaving networks.