EE Outage Report in Smethwick, Sandwell, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Sutton Coldfield, Oldbury, Rowley Regis, Walsall, Dudley, Bilston, Tipton, Willenhall, Kidderminster, Wolverhampton, Redditch, West Bromwich, Brierley Hill and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Sutton Coldfield |
Internet | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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jonathan scott
(@jonscott1980) reported
from
Solihull, England
@EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.
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Jules
(@falmouth_wolf) reported
from
Willenhall, England
@ChazMeister88 @EE Glad this isn't just me! Having the same two problems
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Lesa Horton MBE
(@horton_lesa) reported
from
West Bromwich, England
@EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not
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Robert Holmes
(@H95342533Holmes) reported
from
Tamworth District, England
@EE Rubbish network
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Darren Y (Ginger and Nuts)
(@gingerandnuts) reported
from
Walsall Wood, England
@EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice
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Barry dunn
(@dunn_pdunn1) reported
from
West Bromwich, England
How long before the @EE app is put right been down for a long time now
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Andy L.
(@Andy_Lane_) reported
from
Birmingham, England
@EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?
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Sarita
(@saritaverma11) reported
from
Birmingham, England
@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??
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Conrad Clinton Noble
(@conrad_noble) reported
from
West Bromwich, England
@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
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Barry dunn
(@dunn_pdunn1) reported
from
West Bromwich, England
Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE
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Tara
(@t_talbotx) reported
from
West Bromwich, England
@EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?
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Robert Holmes
(@H95342533Holmes) reported
from
Tamworth District, England
@EE Rubbish network EE giffgaff is the best 💯💯💯💯
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tanya mahon
(@tattypatch1985) reported
from
Birmingham, England
@EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.
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ukb00tlegs
(@ukb00tlegs) reported
from
Birmingham, England
@EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result
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James
(@jimmydoris1986) reported
from
Solihull, England
@welshkate81 @EE They take the piss. Bet your phone starts having issues
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jay
(@jayedwards96) reported
from
Birmingham, England
@EE why is my connection being so slow tonight?
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Zee
(@ZSJaved123) reported
from
Birmingham, England
What on earth is happening to your signal. Sort it out!!! @EE
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Jules
(@falmouth_wolf) reported
from
Willenhall, England
@groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.
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𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽.
(@carliemartin) reported
from
Wednesfield, England
@EE i’m getting no internet signal whatsoever guys, what’s going on?!
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Liam M-D
(@LiamM_D) reported
from
Aldridge, England
@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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First Rule
(@brownpedro082) reported
@EE still paying for a device I cannot use and have no faith in must be nice taking money from vulnerable people for a service they're not receiving I honestly feel as though this qualifies as a disability hate crime because thats how I feel my perception is
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D
(@BFJD32) reported
@EE just received an alert advising I will have network disruption for the next 184 days. Am I getting a reduction in my monthly bill charges?
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Jocasta Tribe
(@JocastaTribe) reported
OMG @EE I want to stay with you & pay you more money but your processes are passing me around the company. If this goes on I'll be requesting a PAC code after 25 years of being both an employee & a customer its saddening. #poorcustomerexperience #customerretention
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John Vince
(@JohnVince20) reported
@wembleystadium @EE Attended 2nd FA Cup Semi Final & for stadium covered with EE logo's & advertising the WiFi coverage is absolutely shocking for all users whatever network they are on. People deserve better at national stadium!
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Carrie Clifton Owen
(@atPalladium) reported
@EE Thanku Georgia, but I have accepted the fact that network coverage changed when Orange changed to EE and it is just not possible to make or receive calls indoors. Texts can sometimes arrive quickly or hours later.
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Old Bench-Leg
(@ROGERBEYNON1) reported
@EE Just a dream in my Scottish post code !! Struggle to get a signal even some days. The response from EE - "sorry, there is nothing we can do to improve your situation."
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🥷🏻Pedro Fernandéz
(@ThaRealistDixon) reported
@EE I want make an official complaint. I have been with your service for 14 years and i am completely unsatisfied with your company. I expect a response from @EE today.
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DeepFried Phil
(@PhilDeepfried) reported
@EE No internet service in South East London for me
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KatieGeddesHair_
(@HairGeddes) reported
Hi @EE can you help? My mobile phone bill is nearly £7 more than it should be with the 20% perk discount and I can’t see why it’s gone up so much? Help would be appreciated x
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Patrick O'Gorman
(@itspog) reported
@EE Life is too short unless and untill you fix your wait times, remind me the price increase you imposed, it does nor seem to be filtering through to customer service