EE outages and service status in Smethwick, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 2, 9:40 PM GMT+1.
- Internet (41%)
- Wi-fi (27%)
- Phone (20%)
- Total Blackout (12%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent EE outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, West Bromwich, Solihull, Oldbury, Bromsgrove, Hartlebury, Tamworth, Kidderminster, Wednesbury, Dudley, Smethwick, and Sutton Coldfield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 2 days ago |
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Birmingham
|
Internet | 2 days ago |
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Birmingham
|
Wi-fi | 3 days ago |
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Birmingham
|
Internet | 3 days ago |
|
Walsall
|
Phone | 4 days ago |
|
Birmingham
|
Phone | 4 days ago |
Nearby cities with recent reports
7 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Joanne Gough (@RosieJ0) reported from Wombourne, England@EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.
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Jonathan Whiteland (@chailey_) reported from Birmingham, EnglandLovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
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Barry dunn (@dunn_pdunn1) reported from West Bromwich, EnglandHow long before the @EE app is put right been down for a long time now
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Ben Gorman (@bjwgorman) reported from Solihull, England@EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!
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Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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Kira🦁 (@pyper18th) reported from Birmingham, England@EE is there a chat with yourselves to cancel my BB?
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ryan holyhead (@theorbsta) reported from Walsall Wood, England@EE I cannot gift data to my daughter through the app or my online account. Help please
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Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Wednesfield, England@EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!
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JH 🥳🪩 (@jfrncs_) reported from Birmingham, EnglandNot @EE showing as full signal 5G but not actually providing a 5G service
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Andy L. (@Andy_Lane_) reported from Birmingham, England@EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?
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James (@jimmydoris1986) reported from Solihull, England@welshkate81 @EE They take the piss. Bet your phone starts having issues
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James Houghton (@UniqueJames) reported from Birmingham, England@EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?
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Shane (@ShaneoTheBaggie) reported from West Bromwich, EnglandWhen will your service be fully up and running @EE? Mobile data still dropping in and out
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ukb00tlegs (@ukb00tlegs) reported from Birmingham, England@EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Wednesfield, England@nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.
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Zee (@ZSJaved123) reported from Birmingham, EnglandWhat on earth is happening to your signal. Sort it out!!! @EE
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jay (@jayedwards96) reported from Birmingham, England@EE why is my connection being so slow tonight?
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nicole (@nicole118nicole) reported from Birmingham, England@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
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Nikki Jayne (@Nikki_Jayne7) reported from Tamworth District, England@EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Simon (@Lava087) reported@O2 @EE I’ve been in #Newark town centre most of today and signal on both of your SIM cards have been atrocious!! You really need to focus on improving signal around Newark! It’s awful!!
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Mart (@MartGB_) reported@EE's auth process to login might genuinely be the most **** piece of software on the planet. Log in with email > prompts about using a passkey (don't use one) > send code instead > input code & verify > errors about the code being resent too many times. Its actually impressive they have both the worst website of any provider and they somehow made it a giant pain in the *** to even log into it. It's 2026 and the company is worth millions yet their site is like some dog **** from 2010.
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Handsome Nick (@Nicklo2k) reported@EE It's been 10 days. Every time I speak on the phone to someone, after being put on hold for ages they eventually get back to me with a completely different answer. Today I was told that the original engineer booking was never actioned in the first place! We will be leaving EE.
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Maria Zelenova (@maria__zelenova) reported@EE Ok, I’ll call (yet again). I will also be filing a consumer protection complaint because you guys have no business calling yourselves “UK’s best network” and my partner and I deserve some real accountability for the stress you’ve caused us.
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Tony Goodger ✝️☮️🇪🇺 (@Carer26) reported@EE I live in the middle of nowhere. I have the EE app but it is sending me messages via my non-working phone number. I have missed 11 calls from my GP and 14 from the district nursing team today. I do not have a landline. This problem occured a month ago and you sorted it then
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Scott Speight (@scottspeig) reported@andrewmacdowall @EE I find @spusu good. Same EE network, but customer service via WhatsApp with a few hours delay. Payment terms much better than EE too.
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Mo (@mohoosenplus) reported@EE my number won’t work for iMessage help 😞
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David (@davelympo) reported@EE useless customer services no email address, live chat are less than helpful, all you do is keep raising complaints which never get resolved
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Micky Jones (@MickyJones_) reported@HappyDa63374790 @EE Yep its still down for me the website is really glitchy too
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stephen (@n0b0dy1280) reported@EE I’m looking for some help with regards to my old contract phone, we’ve given it to my daughter, set up a new Apple ID but it’s went into activation lock. Contacted Apple and they need proof of purchase, we don’t have that as it’s been 2+years Is this something we can request