EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Wolverhampton, Walsall, Birmingham, Dudley, Solihull, Sutton Coldfield, West Bromwich, Wednesbury, Willenhall, and Oldbury.

City	Problem Type	Report Time
Wolverhampton	Internet	10 hours ago
Walsall	Internet	3 days ago
Birmingham	Internet	3 days ago
Dudley	Phone	4 days ago
Dudley	Internet	7 days ago
Solihull	Wi-fi	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  ARCF (@AlumRockCF) reported 4 minutes ago from Birmingham, England

  @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

• 
  Karen Horne (@mrskhorne) reported 6 minutes ago from Sheldon, England

  Youngest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts

• 
  Donna (@donnak2002) reported 9 minutes ago from Walsall Wood, England

  @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

• 
  Zee (@ZSJaved123) reported 19 minutes ago from Birmingham, England

  What on earth is happening to your signal. Sort it out!!! @EE

• 
  Liam M-D (@LiamM_D) reported 19 minutes ago from Aldridge, England

  @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

• 
  James Larner (@james_larner) reported 23 minutes ago from Birmingham, England

  @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

• 
  Kieran (@kieran_stanley) reported 23 minutes ago from Birmingham, England

  @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

• 
  Dannniiii😁 (@DaniiJonesX) reported 30 minutes ago from Birmingham, England

  @EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?

• 
  Liam H (@LiamHBCFC) reported 36 minutes ago from Birmingham, England

  @EE is down in Birmingham phone lines down

• 
  Andy L. (@Andy_Lane_) reported 37 minutes ago from Birmingham, England

  @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 38 minutes ago from Wednesfield, England

  @nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.

• 
  Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported 40 minutes ago from West Bromwich, England

  Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

• 
  Sophia Goldsmith (@dinglette1972) reported 42 minutes ago from Wednesfield, England

  @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

• 
  Hitendra (@Hitendra70) reported 44 minutes ago from West Bromwich, England

  @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

• 
  ....Yaz (@DrYazzzz) reported 46 minutes ago from Birmingham, England

  @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

• 
  Barry dunn (@dunn_pdunn1) reported 50 minutes ago from West Bromwich, England

  How long before the @EE app is put right been down for a long time now

• 
  Nikki Jayne (@Nikki_Jayne7) reported 53 minutes ago from Tamworth District, England

  @EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

• 
  Pat Murphy Wright (@Pattimwr) reported 56 minutes ago from Birmingham, England

  @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

• 
  Jules (@falmouth_wolf) reported 57 minutes ago from Willenhall, England

  @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

• 
  𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported 60 minutes ago from Wednesfield, England

  @EE i’m getting no internet signal whatsoever guys, what’s going on?!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Declan McGuinness (@DeclanMcGuinne3) reported 6 minutes ago

  @DerekAllan61 @EE Hi Derek try Mozillion they piggyback on EE just don’t have 5G Stand alone (5G+) but isn’t the end of the world, I ordered a iPhone through them and the service has been top notch 👍🏻

• 
  Dave Harris (@djhdjh18) reported 10 minutes ago

  @EE It’s not a 1 off, it seems to be every time. It’s really bad that you are unable to provide a reliable service directly opposite the BT/EE HQ in London!

• 
  Nathan Pope (@nthpopee) reported 12 minutes ago

  @EE The broadband service ive received is awful , never do i get the speeds i was promised .

• 
  Charles Salt (@CharlesSalt3) reported 12 minutes ago

  @EE Thank you very much for your quick and responsive reply, however, it didn’t work! No help from HELP 66033, as far as I read it, the whole thing since joining BT has gone bonkers, it’s costing me a fortune for absolutely nothing, every penny counts when you rely on on pension

• 
  Ash Bradley (@AshWillBradley) reported 16 minutes ago

  @judewri @EE Been with EE since the orange days and never really had any issues with them.

• 
  Jamie T (@jamie_2127) reported 19 minutes ago

  @ClarkRenney @EE The problem is @EE. Over inflated prices for **** coverage and abysmal service.

• 
  … (@NLDN_) reported 21 minutes ago

  @EE is the worst network on this earth and when my contract is up in September I’m leaving! £80 a month for a iPhone 15 pro max & the network IS ****!!!!

• 
  Dean Gill (@DeanGill4L) reported 21 minutes ago

  @EE - been waiting 7 days now for a call off a supervisor, been promised twice I’d have a call in the next 4 hours. Is this how you treat customers ?

• 
  Ollie Stokes (@Ollie_Stokes27) reported 22 minutes ago

  @EE I have spent considerable time attempting to resolve this matter through @EE customer service and complaints channels. I was given clear assurances had been handled but EE have not acted on their advisors agreements and gone against agreements received by EE representatives.#EE

• 
  Bigpiz Official Page (@bigpiz_) reported 27 minutes ago

  Best network 25 years running" @EE my plan is £25/month. This bill: £137. I called Jamaica. Didn't realise it was £4 PER MINUTE. £116 in out-of-plan charges with zero warning, no spending cap, no alert. Just a £137 bill hitting my Direct Debit on the 28th. How is this fair?