EE

EE Outage Report in Smethwick, Sandwell, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Smethwick come from postal codes B67 and B66.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 12/06/2025 08:15

December 06: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: West Bromwich, Birmingham, Wolverhampton, Walsall, Oldbury, Smethwick, Halesowen, Redditch, Dudley, Sutton Coldfield, Tamworth, Tipton, Solihull and Kingswinford.

Loading map, please wait...
City Problem Type Report Time
United KingdomWest Bromwich Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomWolverhampton Wi-fi
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • dean_kavanagh Dean Kavanagh (@dean_kavanagh) reported from Solihull, England

    @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

  • ZachariahED Zac Davies (@ZachariahED) reported from Walsall Wood, England

    @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

  • TheDivineFrog Frog Princess 🐸 (@TheDivineFrog) reported from Birmingham, England

    @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

  • davehoppy66 David Hopkinson (@davehoppy66) reported from Bromsgrove, England

    @EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

  • trudy_taylor72 Trudy (@trudy_taylor72) reported from Tamworth District, England

    @EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

  • OoRITE_C4 C5 (@OoRITE_C4) reported from Birmingham, England

    So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

  • ForbesProducer Forbes Coleman (@ForbesProducer) reported from Birmingham, England

    @EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

  • lottynew Loreta (@lottynew) reported from Beoley, England

    @EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !

  • OoRITE_C4 C5 (@OoRITE_C4) reported from Birmingham, England

    @DeanBryan_ @EE Bun voda, they're the worst

  • De3ze De3ze (@De3ze) reported from Solihull, England

    @EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾

  • lovingit2015 𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported from West Bromwich, England

    Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

  • cazman3011 caroline palmer (@cazman3011) reported from Birmingham, England

    @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

  • Nikki_Jayne7 Nikki Jayne (@Nikki_Jayne7) reported from Tamworth District, England

    @EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

  • loulabelle46 𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍 (@loulabelle46) reported from Tamworth District, England

    @SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE

  • donnak2002 Donna (@donnak2002) reported from Walsall Wood, England

    @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

  • MutliRaceMan Jean Thierry (@MutliRaceMan) reported from Birmingham, England

    @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

  • benavfcfranklin Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

  • Bizzle_187 Tally B (@Bizzle_187) reported from Wolverhampton, England

    @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

  • deb_fitzgerald deb fitzgerald (@deb_fitzgerald) reported from Birmingham, England

    @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • marymood1 Mary Williamson (@marymood1) reported

    @EE no internet again. No contact tel to ring on my app why do u guys make it so hard to ask@for help ?

  • shanes_loonie leah the loonie :)💚🧡 I miss my pops 💔 4.12.20 (@shanes_loonie) reported

    @maisymoo05 @EE Still complain they should reduce your bill every month three do it for my sister She has the same issue you are not getting the service they claim to provide so they are in breach of contract

  • jayeb_87 Jessy (@jayeb_87) reported

    @EE @JenboLFC My bill has gone up 14.4% , I’ve contacted you as i am worried. You’ve done absolutely nothing for me , apart from ‘note it down’. Loyalty means absolutely nothing to you

  • gomez__addams mark addams (@gomez__addams) reported

    @EE I took out a sim only plan two years ago, and paid £21 a month. Next month, my bill will increase to over £30 with no better quality of service, no benefits, nothing. Always happy to help out struggling companies though and pay my fair share - how much did EE lose this year?

  • maisymoo05 Sammy (@maisymoo05) reported

    So pissed off with @EE ...I've never got any signal for calling! 😡 what's the point of having a phone you can't call no one on!

  • missmolliequirk Mollie Quirk (@missmolliequirk) reported

    I've spoken to @EE, I've restarted, updated, reset my network, tried my SIM in another phone (which worked perfectly), but my phone seems to be dead. It's in perfect condition and is only 5 months old! Help me 😭🥴

  • thebig_n Nick Kelly (@thebig_n) reported

    @EE I basically didn't receive the service I paid for for 7 months (actually longer) and I was offered £14 compensation

  • thebig_n Nick Kelly (@thebig_n) reported

    @EE I have been a customer for as long as I can remember and I didn't want to have to leave or tweet you to get you to listen

  • jacobkmcsweeney Jacob (he/him) (@jacobkmcsweeney) reported

    @EE I spoke to an online customer service agent about my monthly plan being hiked up once again in price. They were unable to resolve the issue so opened a complaint case on my behalf. This was over two weeks ago and I still haven’t heard back?

  • maisymoo05 Sammy (@maisymoo05) reported

    @nataliateresa @EE Yeah I'm on 5g too... such a crap service! Never uses EE again after my contract is up! Xx