EE Outage Report in Smethwick, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Smethwick come from postal codes B66.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: West Bromwich, Birmingham, Walsall, Tamworth, Bilston, Oldbury, Redditch, Solihull, Wordsley, Dudley, Wolverhampton, Kidderminster, Smethwick, Sutton Coldfield and Rowley Regis.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Walsall |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Keith Cartwright
(@keith291) reported
from
Dudley, England
@EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2
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Keith Cartwright
(@keith291) reported
from
Dudley, England
@EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information
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swingeymart
(@theblackstrat) reported
from
Hunnington, England
@EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response
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Liam H
(@LiamHBCFC) reported
from
Birmingham, England
@EE is down in Birmingham phone lines down
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june baby
(@harvey_khela) reported
from
Dudley, England
What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August
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Guy
(@gukea) reported
from
Halesowen, England
@mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.
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Nikki Moore
(@horselady_nr) reported
from
Tamworth District, England
@EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me
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Andy Davies! 🏴🇮🇹🏴
(@SirAndyDavies) reported
from
Birmingham, England
@Thomberley @ShaunPi73634082 @EE Never!
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Your Boy, Rob Edwards.
(@Rob_Edwards90) reported
from
Brownhills, England
@EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.
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Mr Norm's Premier league adventure extravaganza 🍻
(@NormWolves1877) reported
from
West Bromwich, England
Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Wednesfield, England
@nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.
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MJP - mastodonapp.uk/@mrmjprice
(@mrmjprice) reported
from
Birmingham, England
What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠
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Richard Franks
(@richardpfranks) reported
from
Birmingham, England
@EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?
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MJP - mastodonapp.uk/@mrmjprice
(@mrmjprice) reported
from
Birmingham, England
@gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.
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Paul Cadman 🧡
(@PaulCadmanUK) reported
from
Birmingham, England
@EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻
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James Houghton
(@UniqueJames) reported
from
Birmingham, England
@EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?
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David Farrell
(@B25dave) reported
from
Dudley, England
Dear @Apple @EE whoever is trying to piss me off and purchase space in a cloud when my phone has adequate storage capacity please **** right off Thanks
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✯𝓜εℛcε∂εs✯ 💫
(@mercede72928186) reported
from
Willenhall, England
Anyone on EE having trouble making calls ? Mine keeps cutting off #EE @EE
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Your Boy, Rob Edwards.
(@Rob_Edwards90) reported
from
Brownhills, England
@EE I spoke to your customer service team this morning and they were great thanks.
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Dan Badger
(@badgers_back) reported
from
Birmingham, England
Arrrgghh @EE is absolutely ****. Moved to them a few months ago and nothing but problems and today I can’t dial out 😩
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jonssmith
(@Jonssmith8) reported
@EE I had a busy week planned but your lying c*nt employee has cancelled my request to cancel a new contact I took out within ten minutes of a call. I have been a customer of yours for nearly 15 years. You've tried to leave me with a phone that doesn't do a single job I need!
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JJ Jones
(@TruckerBaron) reported
@EE Don't do it... crap phone.. get an iphone instead!
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JJ Jones
(@TruckerBaron) reported
@EE Don't do it... crap phone.. get an iphone instead!
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Neal Carter
(@nealjcarter) reported
@EE You keep reducing my fibre from 300mbps to 100mbps. If I text a technical ‘bot’ contact number from EE that was used previously last week, I can issue a refresh command which does reset the connection back to 300. Please can you arrange for this to be looked into thanks.
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Jonssmith
(@Jonssmith8) reported
@EE So can you help or do I complain about your theft to ofcom and trading standards? Lying thieving pigs!
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Ijaz Ashraf
(@IjazAshraf) reported
@EE Just had to score 0 on the SMS survey! No desire to keep long standing existing customer and providing higher prices than offers to new customers. Asked for my PAC code! #Ridiculous
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jen smith
(@jenjensmith84) reported
from
Coventry, England
@EE god sake just about to pay for my #Radio #one tickets literally at check out and I lost connectivity....number 1 service my *** 😒
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Stacey
(@StaceyA_C) reported
@EE my bill is higher than normal this month with no additional charges added? Can someone please help with this, impossible to reach EE via phone
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Jonssmith
(@Jonssmith8) reported
@EE I've been a customer for nearly 15 years and the phone upgrade I have just taken out doesn't work for me. In less then 24hrs I tried to cancel my order and revert to my old package. Your c*nt employee said it was fine but then cancelled my request for no reason!
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Gabriella Lee
(@gbrlll) reported
@EE Hello, I’m trying to help my mum transfer her number and I keep getting a technical error problem at your end. Any idea when it will be fixed as I need to go home soon!