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EE outages and service status in Smethwick, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Aug 28, 3:19 PM GMT+1.
  • 63% Internet (63%)
  • 13% Phone (13%)
  • 10% E-mail (10%)
  • 7% Wi-fi (7%)
  • 3% Total Blackout (3%)
  • 3% TV (3%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: West Bromwich, Wednesbury, Birmingham, Stourbridge, Wolverhampton, Walsall, Dudley, Solihull, and Sutton Coldfield.

CityProblem TypeReport Time
West Bromwich Internet 1 day ago
Wednesbury Internet 2 days ago
Birmingham Internet 4 days ago
Stourbridge Phone 4 days ago
Birmingham Phone 5 days ago
West Bromwich Internet 6 days ago

Nearby cities with recent reports

West Bromwich

2 recent signals

1 day ago
Birmingham

2 recent signals

4 days ago
Wednesbury

1 recent signals

2 days ago
Stourbridge

1 recent signals

4 days ago

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • theorbsta
    ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

  • PaulCadmanUK
    Paul Cadman 🧡 (@PaulCadmanUK) reported from Birmingham, England

    @EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻

  • yusuf_huraira
    Yusuf (@yusuf_huraira) reported from Birmingham, England

    @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

  • nicole118nicole
    nicole (@nicole118nicole) reported from Birmingham, England

    @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

  • andygorton63
    gort (@andygorton63) reported from Dudley, England

    @dinglette1972 @EE **** em off go with someone else 👍

  • NormWolves1877
    Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported from West Bromwich, England

    Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

  • trudy_taylor72
    Trudy (@trudy_taylor72) reported from Tamworth District, England

    @EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?

  • WaseemZaffar
    Waseem Zaffar (@WaseemZaffar) reported from Birmingham, England

    These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

  • APG1959
    Tony G (@APG1959) reported from Birmingham, England

    I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

  • loulabelle46
    𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍 (@loulabelle46) reported from Tamworth District, England

    @SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE

  • chailey_
    Jonathan Whiteland (@chailey_) reported from Birmingham, England

    Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

  • H95342533Holmes
    Robert Holmes (@H95342533Holmes) reported from Tamworth District, England

    @EE Rubbish network EE giffgaff is the best 💯💯💯💯

  • Rob_Edwards90
    Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE I spoke to your customer service team this morning and they were great thanks.

  • badgers_back
    Dan Badger (@badgers_back) reported from Birmingham, England

    Arrrgghh @EE is absolutely ****. Moved to them a few months ago and nothing but problems and today I can’t dial out 😩

  • ukb00tlegs
    ukb00tlegs (@ukb00tlegs) reported from Birmingham, England

    @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

  • mrmjprice
    MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England

    What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

  • jfrncs_
    JH 🥳🪩 (@jfrncs_) reported from Birmingham, England

    Not @EE showing as full signal 5G but not actually providing a 5G service

  • king_body_art
    King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

  • muddy7617
    Neil Waters (@muddy7617) reported from Solihull, England

    @EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

  • king_body_art
    King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @ee I asked a question a few days ago and you ignored me. It's things like thid that really make me question why I am loyal and sticking with you since you took over from Orange. I asked do you know when we will get 10G Network in UK

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • nick_iles
    Nick Iles (@nick_iles) reported

    @EE what’s going on in Bury St Edmunds with your network- your mast behind FarmFoods at IP32 7be has no transmission equipment on it for some reason creating a not spot in a busy town. Yet when you log a fault you claim ‘no fault found’. Please investigate due to impact!

  • technicslover
    Technicslover (@technicslover) reported

    Het @bt_uk @EE we don't have a landlines any more and we're never going to subscribe to your ****** ripoff broadband or TV service so can you come and take the cable away? Thanks.

  • AndrewV67381394
    Andrew Vincent (@AndrewV67381394) reported

    @ee absolutely shocking service… misleading new customers… Told in JULY ‘shouldn’t take more than 10 days’ to connect my high speed internet. Told yesterday earliest external work would be 7 December!?! Not even my actual connection! How do you get away with this?

  • LeeW1875
    Lee W1875 (@LeeW1875) reported

    @totfinsol @EE @BradChuck Their app is shocking. I still cant link my device despite contacting them several times. Gone backwards in customer service. Its all "call 150" now. No I just want live chat like most modern companies that I can text and not waste time talking to them!

  • mptrew
    Martin Trew (@mptrew) reported

    @EE Picture blocking, channels simply stop so we have to turn over and back, loss of picture and audio sync. Wifi range is very poor.

  • Cooksley
    They call me Shrugs (@Cooksley) reported

    @EE paid for a backup incase we lost broadband, now both are down been waiting 45 minutes to speak to someone and your automated service is telling me 2 days to fix. You bunch of clowns

  • AndyRob04327914
    Andy (Honk Honk) Robertson (@AndyRob04327914) reported

    @ee why are so utterly terrible. BT want even this bad. You've added a layer of extra awful to what was already a very expensive service.

  • CreateActionLtd
    Create Action (Alan) 🎯 (@CreateActionLtd) reported

    @EE I raise a complaint with you as you clearly can't look after my data. You send me 2 emails to say a complaint has been raised. You then send me a 3rd email saying the complaint is now resolved. You've done nothing! You've got 'no-reply' on your emails and the helpful link you've listed would require me talking to a chat bot for 30 minutes. Sort it out.

  • agoldentale
    Dudley (@agoldentale) reported

    @EE is there an issue with your app? Just topped up via it and had no confirmation text and money hasn't left bank either

  • gjc_cook
    Gavin Cook (@gjc_cook) reported

    @EE I’ll just cancel the direct debit and move Number elsewhere, you’ll be quick to contact me then 👌🏼