EE Outage Report in Smethwick, Sandwell, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Smethwick come from postal codes B67 and B66.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 06: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: West Bromwich, Birmingham, Wolverhampton, Walsall, Oldbury, Smethwick, Halesowen, Redditch, Dudley, Sutton Coldfield, Tamworth, Tipton, Solihull and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Wolverhampton |
Wi-fi | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Dean Kavanagh
(@dean_kavanagh) reported
from
Solihull, England
@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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Zac Davies
(@ZachariahED) reported
from
Walsall Wood, England
@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.
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Frog Princess 🐸
(@TheDivineFrog) reported
from
Birmingham, England
@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
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David Hopkinson
(@davehoppy66) reported
from
Bromsgrove, England
@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
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Trudy
(@trudy_taylor72) reported
from
Tamworth District, England
@EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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C5
(@OoRITE_C4) reported
from
Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
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Forbes Coleman
(@ForbesProducer) reported
from
Birmingham, England
@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
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Loreta
(@lottynew) reported
from
Beoley, England
@EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !
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C5
(@OoRITE_C4) reported
from
Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
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De3ze
(@De3ze) reported
from
Solihull, England
@EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾
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𝓛𝓮𝓮 🇬🇧 🏴
(@lovingit2015) reported
from
West Bromwich, England
Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.
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caroline palmer
(@cazman3011) reported
from
Birmingham, England
@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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Nikki Jayne
(@Nikki_Jayne7) reported
from
Tamworth District, England
@EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.
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𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍
(@loulabelle46) reported
from
Tamworth District, England
@SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE
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Donna
(@donnak2002) reported
from
Walsall Wood, England
@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
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Tally B
(@Bizzle_187) reported
from
Wolverhampton, England
@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mary Williamson
(@marymood1) reported
@EE no internet again. No contact tel to ring on my app why do u guys make it so hard to ask@for help ?
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leah the loonie :)💚🧡 I miss my pops 💔 4.12.20
(@shanes_loonie) reported
@maisymoo05 @EE Still complain they should reduce your bill every month three do it for my sister She has the same issue you are not getting the service they claim to provide so they are in breach of contract
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Jessy
(@jayeb_87) reported
@EE @JenboLFC My bill has gone up 14.4% , I’ve contacted you as i am worried. You’ve done absolutely nothing for me , apart from ‘note it down’. Loyalty means absolutely nothing to you
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mark addams
(@gomez__addams) reported
@EE I took out a sim only plan two years ago, and paid £21 a month. Next month, my bill will increase to over £30 with no better quality of service, no benefits, nothing. Always happy to help out struggling companies though and pay my fair share - how much did EE lose this year?
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Sammy
(@maisymoo05) reported
So pissed off with @EE ...I've never got any signal for calling! 😡 what's the point of having a phone you can't call no one on!
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Mollie Quirk
(@missmolliequirk) reported
I've spoken to @EE, I've restarted, updated, reset my network, tried my SIM in another phone (which worked perfectly), but my phone seems to be dead. It's in perfect condition and is only 5 months old! Help me 😭🥴
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Nick Kelly
(@thebig_n) reported
@EE I basically didn't receive the service I paid for for 7 months (actually longer) and I was offered £14 compensation
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Nick Kelly
(@thebig_n) reported
@EE I have been a customer for as long as I can remember and I didn't want to have to leave or tweet you to get you to listen
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Jacob (he/him)
(@jacobkmcsweeney) reported
@EE I spoke to an online customer service agent about my monthly plan being hiked up once again in price. They were unable to resolve the issue so opened a complaint case on my behalf. This was over two weeks ago and I still haven’t heard back?
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Sammy
(@maisymoo05) reported
@nataliateresa @EE Yeah I'm on 5g too... such a crap service! Never uses EE again after my contract is up! Xx