EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Solihull, Wolverhampton, Sutton Coldfield, Dudley, Walsall, West Bromwich, Wednesbury, Willenhall, Oldbury, and Tamworth.

City	Problem Type	Report Time
Birmingham	Internet	1 hour ago
Solihull	Internet	12 hours ago
Birmingham	Internet	14 hours ago
Wolverhampton	Wi-fi	2 days ago
Birmingham	Internet	2 days ago
Birmingham	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Waseem Zaffar (@WaseemZaffar) reported 4 minutes ago from Birmingham, England

  These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

• 
  Sarita (@saritaverma11) reported 5 minutes ago from Birmingham, England

  @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

• 
  Dip singh (@dip974) reported 11 minutes ago from Wednesfield, England

  @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

• 
  Haani İYİ (@haani_m1) reported 13 minutes ago from Birmingham, England

  @EE what’s with no service how do i have no signal or service without WiFi

• 
  ryan holyhead (@theorbsta) reported 14 minutes ago from Walsall Wood, England

  @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

• 
  ARCF (@AlumRockCF) reported 15 minutes ago from Birmingham, England

  @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

• 
  Joanne Gough (@RosieJ0) reported 16 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  James Larner (@james_larner) reported 16 minutes ago from Birmingham, England

  @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

• 
  Dip singh (@dip974) reported 18 minutes ago from Wednesfield, England

  @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

• 
  nicole (@nicole118nicole) reported 18 minutes ago from Birmingham, England

  @EE I’m still having issues, can’t log into my account

• 
  JH 🥳🪩 (@jfrncs_) reported 18 minutes ago from Birmingham, England

  Not @EE showing as full signal 5G but not actually providing a 5G service

• 
  Neil Waters (@muddy7617) reported 19 minutes ago from Solihull, England

  @EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

• 
  Ian Cruise #StayHomeSaveLives (@iancruise1972) reported 19 minutes ago from Birmingham, England

  @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

• 
  Guy (@gukea) reported 21 minutes ago from Halesowen, England

  @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

• 
  R Joberns (@rjoberns) reported 26 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Zac Davies (@ZachariahED) reported 27 minutes ago from Walsall Wood, England

  @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

• 
  Dan Badger (@badgers_back) reported 33 minutes ago from Birmingham, England

  Arrrgghh @EE is absolutely ****. Moved to them a few months ago and nothing but problems and today I can’t dial out 😩

• 
  R Joberns (@rjoberns) reported 37 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Keith Cartwright (@keith291) reported 49 minutes ago from Dudley, England

  @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

• 
  Demi (@MissDFreeman) reported 50 minutes ago from West Bromwich, England

  @EE I just got the S25 from the shop and it works except I can't transfer E-sims, both phones with EE. Can you help?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TRUTH (@paulamobi) reported 6 minutes ago

  @England @EE The funniest thing about the 'high-value' men and women lecturing people on this app is that none of you are actually married or in stable relationships. You're just single people who read three paragraphs of a self-help book and decided to open a school."

• 
  The Bearded Nardo at Furality (@TheBeardedNardo) reported 7 minutes ago

  Still no internet and @EE are liars who put me as a priority only to reject and say they needed my medical records to put me as a priority again, I do not recommend them to anyone as they do not help in any way and refuse to find solutions for working people who can't be at home

• 
  Zander Lavall (@Zander_Lavall) reported 8 minutes ago

  @EE how long till you fix the broadband issues in my area? Been down a day already and not due to be back up for another 2 days… this isn’t acceptable

• 
  agrumpyaulman (@agrumpyaulman) reported 8 minutes ago

  @EE #billing Check your bills with EE!! After 39 years with BT we switched to EE in June. Never had any inaccuracies in my bills with BT. Ever since switching every bill has been wrong! Staff are friendly and helpful and sort it out but this shouldn’t happen.

• 
  Tom Stringwell (@stringwell) reported 9 minutes ago

  @EE @Zander_Lavall @EE he asked you a damn question which deserves an actual answer. Not ASAP. You're a communications company, communicate properly.

• 
  BROTHERLYY (@Oj_jman) reported 9 minutes ago

  @EE There’s no point calling the number……All your staff do is say they’ll pass you to the right department and they hang up. Same story over and over again

• 
  🗽💋Michelle💙😎 (@ChelBelle1983) reported 10 minutes ago

  @ee how am I supposed to pay my phone bill when the app has been down for about a week?

• 
  Lee Dixon (@ElDino169) reported 13 minutes ago

  Customer of @EE for over a decade. Phone , TV and broadband . Today is the start of the end of that relationship. Some of the worst customer service have ever come across. They are apparently allowed to charge people £39 because they got there @netflix billing wrong .

• 
  Gordon Marino (@GordonSMarino) reported 15 minutes ago

  Over two weeks since I wrote to @EE customer services about my account and not even the courtesy of a reply. Phone huge waits, web doesn't work, app wont recognise my account and now ignoring letters. Awful service. Time to contact ombudsman I think.

• 
  Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reported 16 minutes ago

  @EE The issue is that no decent signal here from any of the providers. It's something I know our local council and MP are trying to address but, so far, are making no headway. But any tips on making calls during power cuts and with no mobile signal would be appreciated!