EE

EE Outage Report in Smethwick, Sandwell, England

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The latest reports from users having issues in Smethwick come from postal codes B66.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 02/18/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Tamworth, Bilston, West Bromwich, Oldbury, Redditch, Solihull, Wordsley, Dudley, Wolverhampton, Kidderminster, Smethwick, Sutton Coldfield, Walsall and Rowley Regis.

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City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Wi-fi
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Jeanybabesb j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • kelaniebookie Bukky Kelani (@kelaniebookie) reported from Birmingham, England

    @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

  • francoissouyri François Souyri (@francoissouyri) reported from Birmingham, England

    @EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort

  • StephenLapper Stephen Lapper (@StephenLapper) reported from Wolverhampton, England

    @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

  • bigdavehotrod77 Dave Roney (@bigdavehotrod77) reported from Birmingham, England

    @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

  • mercede72928186 mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported from Wednesfield, England

    @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

  • kwn_photouk Karl W Newton Photography (@kwn_photouk) reported from Birmingham, England

    @EE not been able to send SMS messages all evening...firstly error 38...now error 28...have searched your community and tried l suggestions with no luck...please help!

  • muddy7617 Neil Waters (@muddy7617) reported from Solihull, England

    @EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

  • andygorton63 gort (@andygorton63) reported from Dudley, England

    @dinglette1972 @EE **** em off go with someone else 👍

  • dip974 Dip singh (@dip974) reported from Wednesfield, England

    @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

  • kieran_stanley Kieran (@kieran_stanley) reported from Birmingham, England

    @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

  • therealGDJ Garath Williams (@therealGDJ) reported from Solihull, England

    @EE I want my account credited and switched back on. YOUR system has messed up not me. Two choices, fix it or let me leave.

  • dinglette1972 Sophia Goldsmith (@dinglette1972) reported from Wednesfield, England

    @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

  • yusuf_huraira Yusuf (@yusuf_huraira) reported from Birmingham, England

    @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

  • stourdave Dave (@stourdave) reported from West Bromwich, England

    @EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉

  • bjwgorman Ben Gorman (@bjwgorman) reported from Solihull, England

    @EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!

  • WaseemZaffar Waseem Zaffar (@WaseemZaffar) reported from Birmingham, England

    These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

  • dip974 Dip singh (@dip974) reported from Wednesfield, England

    @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

  • Breny85 Brenden (@Breny85) reported from Birmingham, England

    @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • simonjpenney Simon Penney (@simonjpenney) reported

    On hold again to @EE over an hour on the phone now, trying to sort a new order out think they have forgot me, first person told me after waiting to speak to a person to use online chat now on hold again only to be told no one can help me and I will get a call back within 72 hours

  • AngelaTudhope1 Angela Tudhope (@AngelaTudhope1) reported

    @EE could you please check if there are any issues in the KA12 area. I have no Internet connection seems to have started early hours of te morning

  • ChrisDykeChef Chris **** (@ChrisDykeChef) reported

    @EE were experiencing really poor signal and network coverage. It was the same all day yesterday. What’s going on?

  • cicisaysso Cici (@cicisaysso) reported

    One company that has never let me down is @EE literally haven't got a bad word to say about them

  • KaneCheshire Kane (@KaneCheshire) reported

    @EE Then get an estimate from the third party so you can pass it on. You obviously have internal estimates because you won’t just have engineers hanging around until it’s safe, they’ll be reallocated. I think it’s time you give me the compensation for the 6 months I never claimed.

  • Dave7438501904 Dave74 (@Dave7438501904) reported

    @aggo58 @EE @O2 I'm going the other way. O2 is awful in Wrexham these days.

  • SmashR_001 Ash (@SmashR_001) reported

    @EE Hi Mickey, my wifi is with EE too. So because your wifi has been poor, I’ve lost some of my data. That doesn’t seem fair given I pay EE for both services

  • HippersonTom Tom Hipperson (@HippersonTom) reported

    @EE really annoyed with you. Got me on your broadband but you didn’t tell me you would cancel my BT TV, Netflix, landline, antivirus and BT cloud. I feel duped by your advisor as this was not made clear.

  • LauraRebelSolo Laura 'Munster' McCabe 🦇 (@LauraRebelSolo) reported

    I've been with @EE for 14 years. When they were T Mobile. I have never had an issue. But seeing my contract go up by just about £7, I am considering leaving once my contract is up. These high costs of living prices and they throw this at me. Hell naw.

  • joeyhemingbroug Joey Hemingbrough (@joeyhemingbroug) reported

    @EE ridiculous rang through twice to make account changes hold hold 30 minutes each time, get through and your representatives hang up. Absolutely disgraceful from a company who claims that customer service is important