EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Oldbury, Walsall, Birmingham, Bromsgrove, Hartlebury, Tamworth, Solihull, West Bromwich, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Sutton Coldfield, and Kingswinford.

City	Problem Type	Report Time
Oldbury	Phone	13 hours ago
Walsall	Wi-fi	18 hours ago
Birmingham	Wi-fi	2 days ago
Bromsgrove	Internet	2 days ago
Birmingham	Internet	2 days ago
Bromsgrove	Phone	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Dr. Abdalla M Ahmed (@RxAbdalla1) reported 1 minute ago from Birmingham, England

  @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

• 
  Jean Thierry (@MutliRaceMan) reported 3 minutes ago from Birmingham, England

  @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

• 
  jay (@jayedwards96) reported 4 minutes ago from Birmingham, England

  @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

• 
  ryan holyhead (@theorbsta) reported 9 minutes ago from Walsall Wood, England

  @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

• 
  De3ze (@De3ze) reported 9 minutes ago from Solihull, England

  @EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾

• 
  jay (@jayedwards96) reported 13 minutes ago from Birmingham, England

  @EE why is my connection being so slow tonight?

• 
  Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported 15 minutes ago from Wednesfield, England

  @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

• 
  Frog Princess 🐸 (@TheDivineFrog) reported 15 minutes ago from Birmingham, England

  @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

• 
  JH 🥳🪩 (@jfrncs_) reported 18 minutes ago from Birmingham, England

  Not @EE showing as full signal 5G but not actually providing a 5G service

• 
  jonathan scott (@jonscott1980) reported 21 minutes ago from Solihull, England

  @EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.

• 
  🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported 22 minutes ago from Tamworth District, England

  @EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

• 
  Sarita (@saritaverma11) reported 25 minutes ago from Birmingham, England

  @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

• 
  ARCF (@AlumRockCF) reported 31 minutes ago from Birmingham, England

  @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

• 
  upsie daisie (@upsiedasie) reported 33 minutes ago from Birmingham, England

  @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

• 
  RELLEY. (@relleypaul) reported 35 minutes ago from Birmingham, England

  Will @EE ever fix their app.

• 
  𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported 39 minutes ago from West Bromwich, England

  Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

• 
  Richard Franks (@richardpfranks) reported 47 minutes ago from Birmingham, England

  @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

• 
  Ben Franklin. (@benavfcfranklin) reported 49 minutes ago from Dudley, England

  @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

• 
  Forbes Coleman (@ForbesProducer) reported 53 minutes ago from Birmingham, England

  @EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

• 
  King Of Ink Land ® (@king_body_art) reported 59 minutes ago from Birmingham, England

  Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nicola-louise (@emerald_nlt) reported 4 minutes ago from North Dorset District, England

  @EE hi!👋🏻 having some issues with devices on my network…making the children very unhappy on Easter holidays during their iPad window! 🫠 please help!

• 
  Robert Marrs (@farmermarrs) reported 5 minutes ago

  @EE I’ve complained several times and all I get told to do is to reset the device and then it works for 2/3 days then goes back to been absolute garbage!!

• 
  James (@palmerzan587) reported 14 minutes ago

  @EE Absolutely awful service, left tonight without internet and told the issue might not be resolved until 17:30 tomorrow. Most reliable broadband…what a joke!

• 
  Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported 16 minutes ago

  @EE I have to say your support is exceptionally poor. For months now, I have been trying to resolve an issue with your app and now I cannot access TNT support. I called last week and was told to wait 72 hours. Called today and told to wait 7-10 days. Awful service.

• 
  Tony Crystal (@TonyCrystals) reported 16 minutes ago

  @chocoranges @EE Keep a record of everything, make a formal complaint. Ask for compensation. If they are not reasonable go to comms Ombudsman. I would say £25ph for inconvenience plus null payments during dispute is reasonable. Every email cost 1 hour. Phone calls by the minute rounding up. hth

• 
  ggg (@LeiSnoby) reported 17 minutes ago

  @EE I'm trying to log a severe mis-selling complaint (breach of Ofcom rules). Your website is blocking me, and your Twitter DM bot is stuck in a loop ignoring my requests for a human agent. Please get a REAL PERSON to check my DMs immediately!

• 
  Lee Day (@LDay) reported 20 minutes ago

  . Has any @EE customer who has @tntsports as an inclusive extra actually managed to get TNT to work on @HBOMax_UK ? Constantly comes up with ‘get access’. Worked absolutely fine on Discovery +.

• 
  mo (@slomoassassin) reported 22 minutes ago

  @EE I am abit dissapoined with EE I ordered the S26 ultra today that's coming tomorrow I've been a loyal customer for time you guys can't even chuck in a free screen protector especially when I am paying £91 for the contract

• 
  Andrew Harbot-Taylor (@T_Northernbloke) reported 24 minutes ago

  @Farmeronecow @O2 That's why I left. Well that and when I complained about the signal I got told I needed to buy land and get planning permission myself and then they would look at putting one up. Moved back to @EE and normal service resumes.

• 
  Stuart (@Stuart61838784) reported 25 minutes ago

  @EE Or you can answer why is your network getting worse ? Yet you keeps putting prices up for this poor service, won’t be getting another contract out with when mine runs out again