EE outages and service status in Smethwick, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Jul 5, 7:46 AM GMT+1.
- Internet (69%)
- Phone (15%)
- E-mail (5%)
- Total Blackout (5%)
- Wi-fi (3%)
- TV (3%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent EE outage reports came from the following cities: Sutton Coldfield, Wolverhampton, Birmingham, Dudley, Walsall, West Bromwich, Wednesbury, Willenhall, Oldbury, and Tamworth.
| City | Problem Type | Report Time |
|---|---|---|
 Sutton Coldfield
|
Internet | 2 days ago |
|
Wolverhampton
|
Internet | 2 days ago |
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Birmingham
|
Internet | 2 days ago |
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Birmingham
|
Internet | 2 days ago |
|
Birmingham
|
Internet | 4 days ago |
|
Birmingham
|
4 days ago |
Nearby cities with recent reports
5 recent signals
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Tally B (@Bizzle_187) reported from Wolverhampton, England@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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Andy L. (@Andy_Lane_) reported from Birmingham, England@EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?
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Stephen Lapper (@StephenLapper) reported from Wolverhampton, England@EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.
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Brenden (@Breny85) reported from Birmingham, England@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.
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Yusuf (@yusuf_huraira) reported from Birmingham, England@EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!
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Jules (@falmouth_wolf) reported from Willenhall, England@groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.
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Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
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ukb00tlegs (@ukb00tlegs) reported from Birmingham, England@EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result
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Nikki Moore (@horselady_nr) reported from Tamworth District, England@EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me
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....Yaz (@DrYazzzz) reported from Birmingham, England@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
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Liam M-D (@LiamM_D) reported from Aldridge, England@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?
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Zee (@ZSJaved123) reported from Birmingham, EnglandWhat on earth is happening to your signal. Sort it out!!! @EE
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ARCF (@AlumRockCF) reported from Birmingham, England@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
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David Hopkinson (@davehoppy66) reported from Bromsgrove, England@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
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Karen Horne (@mrskhorne) reported from Sheldon, EnglandYoungest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts
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swingeymart (@theblackstrat) reported from Hunnington, England@EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response
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Jody (@Jarrook) reported from Wolverhampton, EnglandJust realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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Jordan Ladley (@jordanladley) reported from Solihull, England@EE hello. Text my pac code then someone rang me. They said they would call back but never did.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sheree (@sheree17smith) reported@EE get your act together. Sent a complaint in over two weeks ago asking for this complaint to be resolved and to send me a PAC code. You came saying you were looking into it and that you would call back. I request you deal with this as a matter of urgency.
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Matt Bennett (@MattBennett93) reported@EE I can’t say that I’m impressed with the @orange service that I’ve been put on whilst in Barcelona! I’ve never had a problem with @movistar_es that I got up until this trip! Signal dropping out and still no connection when the signal returns! 🤷🏼
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Duncan (@Dunkcanio) reported@EE Any updates? Going to be losing WiFi shortly and getting around without signal’s going to be a laugh. Can’t order taxi, zilch.
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simon withers (@KalEl_WBS) reportedWhy is it on iOS there’s no ui change to say you’re on 5G+? @EE & @VodafoneUK both say they have 5GSA or ultra 5G but you never know if you’re connected to that and not just the normal 5G.
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Erika Braverman (@ErikaFromMurica) reported@EE I'm stuck in a doom loop with the EE Diagnostics bot trying to get broadband help. It asks me a question, I answer the question, then it starts the whole thing all over again - help!
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Colin Gale AFC LD (@colingale) reportedI see posts on here slating @EE I have been a broadband customer since 2017 and earlier this year I took out a phone contract and got a great deal as I now have both with them. I have been very happy with their service.
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Avril Newman (@AvrilNewman9) reported@EE My son & I called you yesterday. You are charging me for a tablet I didn’t ask for and that never arrived either. We were told by your team that I will have to continue paying for it even though he could see by looking at my account that I’d never activated nor used it, u thieves
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Lucy Jayne. (@Lewciie) reported@EE @sarkeycockney Closed my complaint without even talking to me or offering any resolution, easy way out
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George Wheeler (@GeorgeHWheeler) reportedOrdered a new phone with @EE for DPD to deliver today… driver turned up, snapped a pic from his van and drove off, said he’d left a calling card, hasn’t. What kind of service is this? £1,000 worth of phone now sitting with them, what’s the bet it’ll go missing now?
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Yokenthwaite (@BayXXIV) reported@EE @Dykediaries69 Funny you mention that I tried your online support and I tried your "team" via the phone no help was provided as still having the same issue.