EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Dudley, Solihull, Birmingham, Wolverhampton, Sutton Coldfield, Walsall, West Bromwich, Wednesbury, Willenhall, Oldbury, and Tamworth.

City	Problem Type	Report Time
Dudley	Internet	13 hours ago
Solihull	Wi-fi	14 hours ago
Birmingham	E-mail	19 hours ago
Birmingham	Internet	1 day ago
Solihull	Internet	2 days ago
Birmingham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Ian Cruise #StayHomeSaveLives (@iancruise1972) reported 1 minute ago from Birmingham, England

  @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

• 
  David Farrell (@B25dave) reported 3 minutes ago from Dudley, England

  Dear @Apple @EE whoever is trying to piss me off and purchase space in a cloud when my phone has adequate storage capacity please **** right off Thanks

• 
  Keith Cartwright (@keith291) reported 8 minutes ago from Dudley, England

  @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

• 
  Paul Cadman 🧡 (@PaulCadmanUK) reported 9 minutes ago from Birmingham, England

  @EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻

• 
  Bukky Kelani (@kelaniebookie) reported 10 minutes ago from Birmingham, England

  @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

• 
  James (@jimmydoris1986) reported 14 minutes ago from Solihull, England

  @welshkate81 @EE They take the piss. Bet your phone starts having issues

• 
  C5 (@OoRITE_C4) reported 15 minutes ago from Birmingham, England

  @DeanBryan_ @EE Bun voda, they're the worst

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 19 minutes ago from Brownhills, England

  @EE I spoke to your customer service team this morning and they were great thanks.

• 
  ryan holyhead (@theorbsta) reported 20 minutes ago from Walsall Wood, England

  @EE I cannot gift data to my daughter through the app or my online account. Help please

• 
  Richard Franks (@richardpfranks) reported 22 minutes ago from Birmingham, England

  @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

• 
  Ben Gorman (@bjwgorman) reported 22 minutes ago from Solihull, England

  @EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!

• 
  Joanne Gough (@RosieJ0) reported 32 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported 33 minutes ago from Tamworth District, England

  @EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

• 
  Dean Kavanagh (@dean_kavanagh) reported 34 minutes ago from Solihull, England

  @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

• 
  Waseem Zaffar (@WaseemZaffar) reported 38 minutes ago from Birmingham, England

  These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

• 
  Dan Harris (@dan04harris) reported 39 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  Dr. Abdalla M Ahmed (@RxAbdalla1) reported 42 minutes ago from Birmingham, England

  @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

• 
  Pat Murphy Wright (@Pattimwr) reported 48 minutes ago from Birmingham, England

  @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

• 
  Nikki Moore (@horselady_nr) reported 49 minutes ago from Tamworth District, England

  @EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me

• 
  jonathan scott (@jonscott1980) reported 58 minutes ago from Solihull, England

  @EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CHX Roller (@FareJacob) reported 5 minutes ago

  @EE Had to do it Via Website... your app still isn't right... logged in, entered verification code, then kicks ya back to login... and so on... keeps going back to square 1. Please sort it out. CHX Wimpole.

• 
  The Bearded Nardo at Furality (@TheBeardedNardo) reported 6 minutes ago

  Still no internet and @EE are liars who put me as a priority only to reject and say they needed my medical records to put me as a priority again, I do not recommend them to anyone as they do not help in any way and refuse to find solutions for working people who can't be at home

• 
  Lara (@EtchesLara) reported 14 minutes ago

  @EE my data keeps dropping in and out, even though it says I have 5G! As well as my signal. Is there some sort of issue I’m not aware of?

• 
  Ash Bradley (@AshWillBradley) reported 15 minutes ago

  @judewri @EE Been with EE since the orange days and never really had any issues with them.

• 
  sophie (@sophie_reed98) reported 16 minutes ago

  Hey @EE let us talk to a damn person on the phone instead of these stupid af text. One of the main reasons I'm thinking of leaving. You used to be able to get through to someone from ur mains in Newcastle quickly now its all these ****** text with ai.

• 
  BamBamMK2 (@Williams91898) reported 17 minutes ago

  @EE Yeah says an issue in my area but still had signal but now it’s completely gone off and says won’t be fixed for another 16 hours. Absolutely ridiculous this

• 
  Ash 1974🔴🏐 (@andy_horner) reported 18 minutes ago

  @EE Can’t even call as your system won’t let me, really is this what you call service?!?!

• 
  The Demon (@demonbalor2022) reported 24 minutes ago

  @EE no one in my home has an ee phone signal try and check and get this: We can't check our mobile network right now Updated on 8 Jul 2026 at 2:11 PM There’s a problem getting the information we need. Try again later. Tried logging back in again but I need the code from a text

• 
  sunil bedi (@colnbrook1) reported 28 minutes ago

  @EE Poor customer service - not willing to compensate- being shoved around and a really “Not my problem” attitude

• 
  Danny (@ItsMeChalks) reported 28 minutes ago

  @EE I am an EE One customer and I have just gone into my app to check the EE One Up section and it advises me to become an EE One customer — which I am.