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EE Outage Report in Smethwick, Sandwell, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 03/07/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Sutton Coldfield, Tamworth, Wolverhampton, Dudley, Kingswinford, Redditch, Willenhall, Bilston, Wednesbury, Walsall, Tipton, Oldbury, West Bromwich and Solihull.

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City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomSutton Coldfield Total Blackout
United KingdomSutton Coldfield Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • andygorton63 gort (@andygorton63) reported from Dudley, England

    @dinglette1972 @EE **** em off go with someone else 👍

  • dinglette1972 Sophia Goldsmith (@dinglette1972) reported from Wednesfield, England

    @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

  • WaseemZaffar Waseem Zaffar (@WaseemZaffar) reported from Birmingham, England

    These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

  • dip974 Dip singh (@dip974) reported from Wednesfield, England

    @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

  • Jeanybabesb j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • kieran_stanley Kieran (@kieran_stanley) reported from Birmingham, England

    @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

  • kwn_photouk Karl W Newton Photography (@kwn_photouk) reported from Birmingham, England

    @EE not been able to send SMS messages all evening...firstly error 38...now error 28...have searched your community and tried l suggestions with no luck...please help!

  • StephenLapper Stephen Lapper (@StephenLapper) reported from Wolverhampton, England

    @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

  • pgw1 Paul Williams🦁 (@pgw1) reported from Birmingham, England

    @EE I'm paying for an extra 1GB of data a month which I don't need. How do I cancel this.

  • therealGDJ Garath Williams (@therealGDJ) reported from Solihull, England

    @EE I want my account credited and switched back on. YOUR system has messed up not me. Two choices, fix it or let me leave.

  • bjwgorman Ben Gorman (@bjwgorman) reported from Solihull, England

    @EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!

  • francoissouyri François Souyri (@francoissouyri) reported from Birmingham, England

    @EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    alright I need a way out of o2 because I’m paying £60+ a month for **** ALL signal, I’m ******* sick of this now. Birmingham signal is the worst. @ee help me out please

  • mercede72928186 mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported from Wednesfield, England

    @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

  • dip974 Dip singh (@dip974) reported from Wednesfield, England

    @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

  • kelaniebookie Bukky Kelani (@kelaniebookie) reported from Birmingham, England

    @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

  • stourdave Dave (@stourdave) reported from West Bromwich, England

    @EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉

  • bigdavehotrod77 Dave Roney (@bigdavehotrod77) reported from Birmingham, England

    @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

  • yusuf_huraira Yusuf (@yusuf_huraira) reported from Birmingham, England

    @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • newbrook82 Newbrook82 (@newbrook82) reported

    @EE I'm with ee. Use the Samsung galaxy s20 ultra. Picked up 5g on about 3 occasions. Signal is dog **** lately and keeps dropping signal altogether when on calls at times. I can't be arsed ringing to try and sort it. So I'll piss n moan on here instead.

  • cwiggy78 Christopher MacSwan-Wiggins (@cwiggy78) reported

    @EE I've registered my interest about 30 times and have not once received an email. It really is shocking. For the love of God please just add a PS5 to one of the 2 contracts I pay (from same account) monthly. They both hit the criteria and I've been a loyal customer for many years

  • karinadaley91 Karina daley (@karinadaley91) reported

    @EE who do I ring wen theres a a problem got no internet

  • freyaanne freya (@freyaanne) reported

    @EE anyone else having signal troubles?!! Me and my partner haven’t been able to ring anyone in over 24 hours now it keeps cutting out! Sort your signal out!!!

  • EatwellJuliette Juliette Eatwell (@EatwellJuliette) reported

    @EE hello, is there an issue with the signal in Wales? I have no signal in Brecon

  • roxannelouise11 Roxie♡ (@roxannelouise11) reported

    @FayeWheeler_ @EE Honestly it’s awful. Got my new phone, all excited and couldn’t even charge it. Had to order the right plug and wait for it before I could even use my new phone. They don’t even give you a heads up..

  • freyaanne freya (@freyaanne) reported

    @EE Errrr being able to ring someone and having a signal would be nice! Keeps cutting out same with my partners phone!

  • EC33361977 Erica Jones SocialMe (@EC33361977) reported

    @EE can you give an estimated time when my internet will be back on please. I’m on day 2 with no WiFi service. I need to run my business too ...

  • nadeneusher Nadene Usher (@nadeneusher) reported

    @EE hi! I’ve been without signal after I called you at 20.30 to sort an error on my account. I can’t make calls to you to fix and your live chat just told me to restore my phone to factory settings... can anyone with some USEFUL info help me ?!

  • atatHack Oh dear (@atatHack) reported

    Hi @EE. Another fun day ahead home schooling two kids and two adults working from home. No broadband since yesterday eve. No response on your help number and no response to DM’s. help needed!