EE Outage Report in Smethwick, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Smethwick come from postal codes B66.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Bilston, Tamworth, West Bromwich, Oldbury, Redditch, Solihull, Wordsley, Dudley, Wolverhampton, Kidderminster, Smethwick, Sutton Coldfield, Walsall and Rowley Regis.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Phone | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Darren Y (Ginger and Nuts)
(@gingerandnuts) reported
from
Walsall Wood, England
@EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice
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James
(@jimmydoris1986) reported
from
Solihull, England
@welshkate81 @EE They take the piss. Bet your phone starts having issues
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tanya mahon
(@tattypatch1985) reported
from
Birmingham, England
@EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.
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Conrad Clinton Noble
(@conrad_noble) reported
from
West Bromwich, England
@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
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Tony G
(@APG1959) reported
from
Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
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Tara
(@t_talbotx) reported
from
West Bromwich, England
@EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?
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𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽.
(@carliemartin) reported
from
Wednesfield, England
@EE i’m getting no internet signal whatsoever guys, what’s going on?!
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Liam M-D
(@LiamM_D) reported
from
Aldridge, England
@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?
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Sarita
(@saritaverma11) reported
from
Birmingham, England
@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??
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jonathan scott
(@jonscott1980) reported
from
Solihull, England
@EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.
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Sam Billyard
(@sambillyard) reported
from
Redditch, England
Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming
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Pat Murphy Wright
(@Pattimwr) reported
from
Birmingham, England
@taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!
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jay
(@jayedwards96) reported
from
Birmingham, England
@EE why is my connection being so slow tonight?
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Zee
(@ZSJaved123) reported
from
Birmingham, England
What on earth is happening to your signal. Sort it out!!! @EE
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Robert Holmes
(@H95342533Holmes) reported
from
Tamworth District, England
@EE Rubbish network EE giffgaff is the best 💯💯💯💯
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Jonathan Whiteland
(@chailey_) reported
from
Birmingham, England
Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
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Stevie B
(@originalstevieb) reported
from
Cheslyn Hay, England
@EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.
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Jules
(@falmouth_wolf) reported
from
Willenhall, England
@ChazMeister88 @EE Glad this isn't just me! Having the same two problems
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Robert Holmes
(@H95342533Holmes) reported
from
Tamworth District, England
@EE Rubbish network
EE Issues Reports
Latest outage, problems and issue reports in social media:
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becky roberts
(@beckii124) reported
@EE was meant to have a phone delivered today between 8-10am rang the delivery service and it hasn’t even been sent out yet I am sat in a car waiting as it is at my moms address but I need to be there for the phone. It is getting a joke can you look or I will have to cancel
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Amy Russell
(@Aaimz29) reported
@EE continue to ignore me. You have sent me a ‘Final reminder’ email to send back my iphone. I DID NOT AGREE TO THIS. I wish to have an update on my current complaint and wish to raise another complaint.
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Trefor Authur Parr
(@ParrTrefor) reported
@EE Sony you forgot a bigger problem about backward compatibility
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Ross Gillett 🏴
(@S18RSG) reported
Hey guys @EE, I've had your internet now for getting on 2 and a half years, and never had to even restart my router. Now in the past week, I've had your network just randomly die on me 3 times while in the middle of either working or playing. What's the deal?
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The Naked Foxx
(@adamfox_nu) reported
@EE I think its sorted, just pretty low to not have customer services via online chat... I used the technical option and now have it sorted... I hope.
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Kelly 💁🏻♀️
(@mrsmcgibble) reported
@EE Poor signal constantly, and another price increase. Better services for less out there.
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Paul Breese
(@breesey73) reported
If you wish to cancel BT Sport on the large screen just reply YES. Or to just watch Live BT Sport on your EE device or connected tablet for £10 per month reply STOP LARGE @EE what is the difference between the above options??? I just want to cancel full stop!
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Kiren
(@Iamkiren) reported
@EE Morning, I wondering if could help me? I done early upgrade swap phone for new one just after 5pm yesterday through website. I’ve not had any updates since and my account has not been updated aswel noticed, I’ve got order number.
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Ian Kear-Bertie
(@Bertonabike) reported
@EE Hi Bob at EE. Still fed up with the dropping out of the Internet every 20minutes. Please advise how I can either cancel my contract or you improve the service. Thank you.
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ELab
(@elab49) reported
Not sure whch is most annoying @EE broadband has been dreadful since yesterday messing up streaming @glasgowfilmfest (on 8th attempt to watch Minari) or that player doesn't 'resume' but instead shows you ads and intro every time! (Obv it's @EE being crap that's worst)