EE outages and service status in Smethwick, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- EE generated 2 outage signals in the last 24 hours around Smethwick, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 11, 8:32 PM GMT+1.
- Internet (44%)
- Wi-fi (25%)
- Phone (19%)
- Total Blackout (11%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at EE
EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent EE outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, West Bromwich, Solihull, Oldbury, Bromsgrove, Hartlebury, Tamworth, Kidderminster, Wednesbury, Dudley, and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 17 hours ago |
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Total Blackout | 22 hours ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Internet | 4 days ago |
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Total Blackout | 5 days ago |
Nearby cities with recent reports
8 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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De3ze (@De3ze) reported from Solihull, England@EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾
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MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England@gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.
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june baby (@harvey_khela) reported from Dudley, EnglandWhat happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August
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Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
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Jordan Ladley (@jordanladley) reported from Solihull, England@EE hello. Text my pac code then someone rang me. They said they would call back but never did.
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Barry dunn (@dunn_pdunn1) reported from West Bromwich, EnglandHow long before the @EE app is put right been down for a long time now
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Demi (@MissDFreeman) reported from West Bromwich, England@EE I just got the S25 from the shop and it works except I can't transfer E-sims, both phones with EE. Can you help?
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Sophia Goldsmith (@dinglette1972) reported from Wednesfield, England@EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.
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Richard Franks (@richardpfranks) reported from Birmingham, England@EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?
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Dave Harte (@daveharte) reported from Birmingham, England@EE All sorted now via a phone call. No problem.
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Jonathan Whiteland (@chailey_) reported from Birmingham, EnglandLovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
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....Yaz (@DrYazzzz) reported from Birmingham, England@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
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Ben Franklin. (@benavfcfranklin) reported from Dudley, England@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
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Keith Cartwright (@keith291) reported from Dudley, England@EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information
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Joanne Gough (@RosieJ0) reported from Wombourne, England@EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.
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jay (@jayedwards96) reported from Birmingham, England@EE why is my connection being so slow tonight?
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ukb00tlegs (@ukb00tlegs) reported from Birmingham, England@EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result
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King Of Ink Land ® (@king_body_art) reported from Birmingham, England@ee I asked a question a few days ago and you ignored me. It's things like thid that really make me question why I am loyal and sticking with you since you took over from Orange. I asked do you know when we will get 10G Network in UK
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tanya mahon (@tattypatch1985) reported from Birmingham, England@EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Davis (@neiltheshaker) reported@EE you sent me an order confirmation email and a plan confirmation email last Friday but apparently my order didn’t complete. Still not responded to my complaint about this and your previous response on here was also dreadful. UK’s best mobile network? Absolutely unbelievable!
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prettyboy~~ (@limitiskii___) reported@Abdulqowiy_ @EE bro wtf
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Mo (@mohoosenplus) reported@EE my number won’t work for iMessage help 😞
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Shaun (@shaun___97) reported@EE hi i just swapped from damage cover to full cover for phone insurance and on my app it stil only shows as damage cover how long will it take to update
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Maria Zelenova (@maria__zelenova) reportedAs we continue to dealing with this, I’ve now been emailing back and forth with the team of the CEO of @WeAreOpenreach, who responded to my LinkedIn post. @EE , who we actually pay to for the service, have been atrocious, unhelpful, uninterested in solving this at all. Horrendous
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BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reportedyet another day wasted and no support from @EE calling 150 with a texting issue that’s been going on for months with no promised call from tech support in 15 mins what a joke you are ! You can’t respond to their BS texts if your texting issue intermittent 🙄
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Sarah-Kimberley (@PlayforthSarah) reported@EE number via DM for my broadband and tv before I finish work otherwise I’ll be having lovely call to cancel everything on the drive home!! 😡😡 and don’t worry about the “thanks for choosing us” email from when my services were changed 3 days ago, got lost in sky I’m guessing!!
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b (@_b__77) reported@EE What is going on with our network, the signal has just gone down then up then down to where no pages are loading, getting 4G and 2meg???????
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Marc Davis (@marcd5123) reported@EE Hi EE I'm having issues logging into the app ..I've deleted it and installed it several times and it keeps coming up with error messages "were having trouble with Wright now" ...I can log into my account via your main website.
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Handsome Nick (@Nicklo2k) reported@EE It's been 10 days. Every time I speak on the phone to someone, after being put on hold for ages they eventually get back to me with a completely different answer. Today I was told that the original engineer booking was never actioned in the first place! We will be leaving @EE