EE Outage Report in Smethwick, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Smethwick come from postal codes B66.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (46%)
-
Phone (25%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Rowley Regis, Walsall, Oldbury, Dudley, Bilston, Tipton, Willenhall, Sutton Coldfield, Kidderminster, Wolverhampton, Redditch, West Bromwich, Brierley Hill and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Rowley Regis |
Internet | |
| Walsall |
Internet | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
-
Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
-
Jordan Ladley
(@jordanladley) reported
from
Solihull, England
@EE hello. Text my pac code then someone rang me. They said they would call back but never did.
-
RELLEY.
(@relleypaul) reported
from
Birmingham, England
Will @EE ever fix their app.
-
Hitendra
(@Hitendra70) reported
from
West Bromwich, England
@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
-
Nikki Jayne
(@Nikki_Jayne7) reported
from
Tamworth District, England
@EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.
-
De3ze
(@De3ze) reported
from
Solihull, England
@EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾
-
Dave Harte
(@daveharte) reported
from
Birmingham, England
@EE All sorted now via a phone call. No problem.
-
🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺
(@karu1402) reported
from
Tamworth District, England
@EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.
-
𝓛𝓮𝓮 🇬🇧 🏴
(@lovingit2015) reported
from
West Bromwich, England
Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.
-
....Yaz
(@DrYazzzz) reported
from
Birmingham, England
@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
-
Donna
(@donnak2002) reported
from
Walsall Wood, England
@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!
-
Frog Princess 🐸
(@TheDivineFrog) reported
from
Birmingham, England
@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
-
David Hopkinson
(@davehoppy66) reported
from
Bromsgrove, England
@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
-
Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
-
Jody
(@Jarrook) reported
from
Wolverhampton, England
Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
-
nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE I’m still having issues, can’t log into my account
-
Zac Davies
(@ZachariahED) reported
from
Walsall Wood, England
@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.
-
ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
-
PeteSloanPhotography
(@psphotography79) reported
from
Birmingham, England
@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
-
ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE I cannot gift data to my daughter through the app or my online account. Help please
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
(っ◔◡◔)っ ♥𝓑𝓾𝓭𝓭𝔂♥
(@afcbuddy) reported
Same issue with my sister and brothers phone. All on @EE but different devices
-
Courtney Smith
(@CourtsSmith27) reported
Been waiting 6 weeks for an engineer to make the broadband line active, waited in 4 different days and had no one turn up with no notice and they still don’t know when someone will come out to us. Shocking service from @EE After being a mobile contract customer 10 years+
-
Mel Mason
(@mellyjane85) reported
@EE Can you tell me why you let fraudulent activity on your loyal customer’s account and when they ask for help you do NOTHING!!! Yet let the fraudsters continue to use the phone that you allowed to be sent and still be used 3 days after it being reported??!!!
-
Callum Henry
(@Callum_Henry_) reported
@EE Hi, my name is Callum btw. Basically we have really poor wifi. I called you’s up yesterday and they sent a guy out from Openreach today. He did a speed test and said everything was fine, but the wifi itself was poor.
-
officialjrmac16
(@MrJGRMac) reported
@virginmedia please can you help out… you have done work in the area again and we have come home to no internet working again… typical virgin media @bt_uk @EE can you help get us back online
-
Swarley Quinn
(@Joen_Th3) reported
@EE Ahh, I see! I'm considering something along the S22 range, though I'm interested to see what else is coming up 🤔 Mostly though I'm sick of paying for 5G on the network that rhymes with 'riffraff' and not actually getting coverage 👀
-
Craig Keyworth
(@Two7Five) reported
@EE clearly have an issue. Haven’t been able to make a decent call in three days. Zero data. Even worse than the usual abysmal service. I’m sure there’s a message apologising for their total lack of services, but it’s not actually able to get thru….
-
MissL-QT
(@QTMissL) reported
@EE I’m currently with you and on a monthly contract which ends in December. Please do educate your staff in the Peterborough store to not just chat to each other and ignore their customers - honestly so rude! Makes me want to take my money elsewhere frankly.
-
Sagar
(@Sagar_S_Shah) reported
@EE hi EE, has something changed past 36 hours? Horrendous issues with 5G network and normal phone lines. Usually have full bars but bsrely getting 1 now. #ee
-
Paula Jordan
(@Jaysbaby1000) reported
@EE But you can’t deliver when people order new phones!!! Disgusting service !!! Told 2 working days yet 7 working days later still no phone !!! Disgraceful liars