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EE Outage Report in Smethwick, Sandwell, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 03/03/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Kingswinford, Redditch, Willenhall, Wolverhampton, Tamworth, Bilston, Wednesbury, Walsall, Sutton Coldfield, Dudley, Tipton, Oldbury, West Bromwich and Solihull.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • badgers_back Dan Badger (@badgers_back) reported from Birmingham, England

    Arrrgghh @EE is absolutely ****. Moved to them a few months ago and nothing but problems and today I can’t dial out 😩

  • richardpfranks Richard Franks (@richardpfranks) reported from Birmingham, England

    @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

  • SirAndyDavies Andy Davies! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SirAndyDavies) reported from Birmingham, England

    @Thomberley @ShaunPi73634082 @EE Never!

  • PaulCadmanUK Paul Cadman 🧡 (@PaulCadmanUK) reported from Birmingham, England

    @EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻

  • Rob_Edwards90 Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

  • UniqueJames James Houghton (@UniqueJames) reported from Birmingham, England

    @EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?

  • mercede72928186 ✯𝓜εℛcε∂εs✯ 💫 (@mercede72928186) reported from Willenhall, England

    Anyone on EE having trouble making calls ? Mine keeps cutting off #EE @EE

  • keith291 Keith Cartwright (@keith291) reported from Dudley, England

    @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

  • mrmjprice MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England

    What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Wednesfield, England

    @nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.

  • keith291 Keith Cartwright (@keith291) reported from Dudley, England

    @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

  • B25dave David Farrell (@B25dave) reported from Dudley, England

    Dear @Apple @EE whoever is trying to piss me off and purchase space in a cloud when my phone has adequate storage capacity please **** right off Thanks

  • gukea Guy (@gukea) reported from Halesowen, England

    @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

  • harvey_khela june baby (@harvey_khela) reported from Dudley, England

    What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August

  • Rob_Edwards90 Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE I spoke to your customer service team this morning and they were great thanks.

  • LiamHBCFC Liam H (@LiamHBCFC) reported from Birmingham, England

    @EE is down in Birmingham phone lines down

  • horselady_nr Nikki Moore (@horselady_nr) reported from Tamworth District, England

    @EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me

  • NormWolves1877 Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported from West Bromwich, England

    Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

  • mrmjprice MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England

    @gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.

  • ShaneoTheBaggie Shane (@ShaneoTheBaggie) reported from West Bromwich, England

    When will your service be fully up and running @EE? Mobile data still dropping in and out

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Coquelicotworld Coquelicot 💜🤍💚 🟥 (@Coquelicotworld) reported

    @EE @andrewjskatz Yes there were definitely issues. I thought I’d successfully ordered one, paid the upfront £10 by card (now showing as pending with my bank), but no confirmation email or text. Went back into my EE app to check at 08:35 and couldn’t access - kept saying check back later.

  • coolcrazywicked mel (@coolcrazywicked) reported

    @EE I’ve sent you a DM about an issue. Please check it so I don’t have to call.

  • mmjegs_plain Plain Koolwine (@mmjegs_plain) reported

    @fullmetalwing @EE This was absolutely ridiculous, @EE website want down within a matter of minutes totally disappointed with their service

  • thedykester Bobby (@thedykester) reported

    @EE trying to phone customer services, but keep getting disconnected after about 8-10 minutes waiting to speak to someone. Any help pls?

  • LyndaAthey Lynda Athey Watson (@LyndaAthey) reported

    @EE no mobile network service again this week. What’s the problem please?

  • MarkMcManus13 Mark McManus (@MarkMcManus13) reported

    @EE The signal in the Northampton area has been limited/non existent since last week. I am hooked up to updates apparently however, I have been advised that it was a 5g mast as the problem. Is this still the problem and is there any ETA on fixing the problem.

  • SophLowdon Sophie Ellis (@SophLowdon) reported

    @EE why have I had no phone signal for 2 days!!!

  • nikkijcar Nikki Ⓥ (@nikkijcar) reported

    @EE I have a problem regarding my 85 year old mother in laws EE Bill. I changed contract for her as she was on an expensive tariff (with ee) and now she is being billed even more. This is an 85 year old lady with dementia and your customer services are denying all knowledge.

  • IMakeSickVideos person (@IMakeSickVideos) reported

    The @EE website has to be the worst website ever. I was on at the point the XSX was in stock, "need to login" even though I was logged in then keeps redirecting in a circle. Also I've had to register my interest 3 times due to this, which apparently just means sign up for spam.

  • _Game_Screen Taking pictures 📸 (@_Game_Screen) reported

    @EE yes its with regards to my upgrade, I've been given a number by one of the staff in store who's says they can't help with upgrades (it's never been a helpful shop tbh) and when I arrive home from work its to late, I'll just try at the weekend.