EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Tamworth, Solihull, Oldbury, West Bromwich, Walsall, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Sutton Coldfield, Kingswinford, Willenhall, and Bilston.

City	Problem Type	Report Time
Birmingham	Phone	44 minutes ago
Birmingham	Internet	2 hours ago
Birmingham	Internet	2 days ago
Tamworth	Phone	2 days ago
Solihull	Wi-fi	3 days ago
Oldbury	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Karen Horne (@mrskhorne) reported 1 minute ago from Sheldon, England

  Youngest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts

• 
  Tony G (@APG1959) reported 3 minutes ago from Birmingham, England

  I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

• 
  Donna (@donnak2002) reported 5 minutes ago from Walsall Wood, England

  @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

• 
  Dannniiii😁 (@DaniiJonesX) reported 9 minutes ago from Birmingham, England

  @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

• 
  ....Yaz (@DrYazzzz) reported 10 minutes ago from Birmingham, England

  @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

• 
  Dip singh (@dip974) reported 10 minutes ago from Wednesfield, England

  @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

• 
  Nikki Jayne (@Nikki_Jayne7) reported 21 minutes ago from Tamworth District, England

  @EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

• 
  Dean Kavanagh (@dean_kavanagh) reported 24 minutes ago from Solihull, England

  @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

• 
  Kieran (@kieran_stanley) reported 30 minutes ago from Birmingham, England

  @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

• 
  R Joberns (@rjoberns) reported 35 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Pat Murphy Wright (@Pattimwr) reported 39 minutes ago from Birmingham, England

  @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

• 
  Conrad Clinton Noble (@conrad_noble) reported 43 minutes ago from West Bromwich, England

  @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

• 
  Jordan Ladley (@jordanladley) reported 46 minutes ago from Solihull, England

  @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

• 
  Sarita (@saritaverma11) reported 50 minutes ago from Birmingham, England

  @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

• 
  Dannniiii😁 (@DaniiJonesX) reported 50 minutes ago from Birmingham, England

  @EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?

• 
  David Farrell (@B25dave) reported 51 minutes ago from Dudley, England

  Dear @Apple @EE whoever is trying to piss me off and purchase space in a cloud when my phone has adequate storage capacity please **** right off Thanks

• 
  Richard Franks (@richardpfranks) reported 53 minutes ago from Birmingham, England

  @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

• 
  lee hunt (@leehunt4) reported 54 minutes ago from West Bromwich, England

  @EE hi is there problems with the network signal is bad

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 55 minutes ago from Birmingham, England

  What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

• 
  𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍 (@loulabelle46) reported 59 minutes ago from Tamworth District, England

  @SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Nichols (@DipDabDave) reported 7 minutes ago

  @EE Afternoon Guys, just been chatting to 1 of your team about upgrades etc. Really nice guy and helpful but the call dropped out ironically! Please pass on that I didn’t hang up on him and if he wants to call back he can 👍

• 
  Liverpool 🪭 acc (@SerendipityShah) reported 8 minutes ago

  @EE Why are you so busy? Because everyone is having problems with your internet? 🛜 @BBCNews

• 
  Seb (@SebParkinson) reported 17 minutes ago

  Full HD video and clear audio from space yet I can’t even get a phone signal in Bacup. Sort it please @EE

• 
  Simon Tomlinson (@DaddySiman) reported 19 minutes ago

  @EE I'm trying to top up my son's phone but the app won't load up the correct section and the online tool isn't working, keeps asking for my address multiple times on the same form. Help would be appreciated

• 
  cal🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@TartanHaggis93) reported 20 minutes ago

  @EE I have, more than once and recieved no resolution. It is not worth me annoying myself reporting it again for you guys to do nothing when i can just change provider

• 
  Clive Roach 🇬🇧🛸 (@CliveRoachy) reported 23 minutes ago

  @England @EE If Spence had a left foot that would help!

• 
  . (@acannotbearsed) reported 24 minutes ago

  @EE 1 week later and still trying to fix the same issue. tech add on contract ended Jan 26, was billed feb & march for it. advisor now saying to pay the correct amount but with no bill showing this? why would i pay something with no record of & will have to message again to fix. wild

• 
  LR (@raphy_lawren) reported 27 minutes ago

  @EE It's so frustrating that I can't speak to someone... It's only automated responses and a chat service. Everyone on there obviously don't know the job. I need to talk to someone on the phone.

• 
  Will Hutt (@willhutt92) reported 27 minutes ago

  Just had an abysmal call with @EE customer service - absolutely terrible, I want someone to listen to the call of the handler who I just spoke to as they are about to lose a customer!

• 
  Georgie Johnson (@GeorgeJ201075) reported 29 minutes ago

  @EE currently on phone to your customer services who have no idea what they are doing. We have two payg sims, purchased online, Both inserted, and pac numbers given, but no credit on both as been put on! Where’s the £15 and £10 credit gone?