EE Outage Report in Smethwick, Sandwell, England
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The latest reports from users having issues in Smethwick come from postal codes B66.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Dudley, Wolverhampton, Smethwick, Tamworth, West Bromwich, Sutton Coldfield, Kingswinford, Redditch, Willenhall, Bilston, Wednesbury, Walsall, Tipton and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Dudley |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
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ARCF
(@AlumRockCF) reported
from
Birmingham, England
@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
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Yusuf
(@yusuf_huraira) reported
from
Birmingham, England
@EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!
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Brenden
(@Breny85) reported
from
Birmingham, England
@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE
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Hitendra
(@Hitendra70) reported
from
West Bromwich, England
@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help
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jedibiker
(@jedibikrt76) reported
from
Birmingham, England
@EE why always is my signal so low? Two bars out 4? All the time
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Ian Cruise #StayHomeSaveLives
(@iancruise1972) reported
from
Birmingham, England
@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid
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richard kimberley
(@richardkimberl3) reported
from
Redditch, England
@EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours
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Neil Waters
(@muddy7617) reported
from
Solihull, England
@EE You could help by offering the same consumer protection in store as online. Seems unethical to me.
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Kieran
(@kieran_stanley) reported
from
Birmingham, England
@niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂
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Bukky Kelani
(@kelaniebookie) reported
from
Birmingham, England
@EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!
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mercedes hodson 💁🏼♀️
(@mercede72928186) reported
from
Wednesfield, England
@EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.
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carpe_dm_uk
(@carpe_dm_uk) reported
from
Birmingham, England
@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE I cannot gift data to my daughter through the app or my online account. Help please
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Mademoiselle LeVell Comedy
(@M_elleLeVell) reported
from
Birmingham, England
@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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Jordan Ladley
(@jordanladley) reported
from
Solihull, England
@EE hello. Text my pac code then someone rang me. They said they would call back but never did.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Leeny
(@missleeny) reported
@ee price increase of £4 on my mobile contract. Customer for quite a while now yet the only offer I was given was to move broadband to EE and they can apply a discount which brings mobile bill back to what it is just now. Yeah think its time I found a new mobile provider!
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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stamms21 (Martin) ❤️⚒❤️
(@stamms21) reported
Hi @EE … I would like to cancel a line that is coming to the end of its plan. I can’t get through on the 150 number. Could you kindly help?
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Grace Ryan
(@gghryan) reported
@EE had no notification of my bill this month and can’t get through to 150 to check dates/ pay. Is the system down?
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Alfiè63..
(@111Alfredd22) reported
@EE .. Can I be contacted re the ongoing issue with my phone line/ Broadband.. Ongoing since last week
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Gareth Miller 🇺🇦
(@geemiller71) reported
@EE 5g signal is poor constantly . Really wish i hadnt upgraded could have had a much better deal for a new phone elsewhere
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Tim Easley
(@timeasley) reported
I swear @EE's 5G used to be symmetrical, but it now seems to be asymmetrical with like a 20:1 to 40:1 down/up ratio. Really really bad upstreams literally everywhere I test it these days. I used to see near gigabit up and down in some places and now I'm lucky if I get 20mbit up.
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Richard Ireland
(@richardireland) reported
Four calls today and all four have disconnected part way through with a brief but complete loss of network coverage @EE . Have already contacted but there seems to be little rush in getting back to me or fixing the problems
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Mrs R Sole 🤪
(@MrsRSole1) reported
@dartsgoldie @EE I switched to Tesco Mobile last month. No changes to charges for the full 2 years of the contract. Coverage (as they use O2 Network) is much the same as EE. I had been with EE for over 10 years. Definitely did the right thing leaving EE.
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Chris Jones
(@ChrisJonesBiz) reported
@EE I had a call and we did many test and an engineer is paying me a visit on Saturday. Many thanks for you support David. 👍