EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Bromsgrove, Hartlebury, Tamworth, Solihull, Oldbury, West Bromwich, Walsall, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Sutton Coldfield, and Kingswinford.

City	Problem Type	Report Time
Birmingham	Wi-fi	22 hours ago
Bromsgrove	Internet	1 day ago
Birmingham	Internet	1 day ago
Bromsgrove	Phone	1 day ago
Hartlebury	Phone	2 days ago
Birmingham	Total Blackout	3 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Ben Gorman (@bjwgorman) reported 4 minutes ago from Solihull, England

  @EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!

• 
  R Joberns (@rjoberns) reported 5 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  James Larner (@james_larner) reported 6 minutes ago from Birmingham, England

  @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

• 
  Tally B (@Bizzle_187) reported 8 minutes ago from Wolverhampton, England

  @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

• 
  Bukky Kelani (@kelaniebookie) reported 10 minutes ago from Birmingham, England

  @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

• 
  Tony G (@APG1959) reported 17 minutes ago from Birmingham, England

  I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

• 
  Joanne Gough (@RosieJ0) reported 23 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  Sophia Goldsmith (@dinglette1972) reported 26 minutes ago from Wednesfield, England

  @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

• 
  Liam M-D (@LiamM_D) reported 27 minutes ago from Aldridge, England

  @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

• 
  Barry dunn (@dunn_pdunn1) reported 30 minutes ago from West Bromwich, England

  How long before the @EE app is put right been down for a long time now

• 
  Keith Cartwright (@keith291) reported 32 minutes ago from Dudley, England

  @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

• 
  Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported 37 minutes ago from West Bromwich, England

  Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

• 
  Dip singh (@dip974) reported 38 minutes ago from Wednesfield, England

  @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

• 
  James (@jimmydoris1986) reported 41 minutes ago from Solihull, England

  @welshkate81 @EE They take the piss. Bet your phone starts having issues

• 
  ukb00tlegs (@ukb00tlegs) reported 43 minutes ago from Birmingham, England

  @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

• 
  nicole (@nicole118nicole) reported 44 minutes ago from Birmingham, England

  @EE I’m still having issues, can’t log into my account

• 
  Yusuf (@yusuf_huraira) reported 47 minutes ago from Birmingham, England

  @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

• 
  C5 (@OoRITE_C4) reported 48 minutes ago from Birmingham, England

  So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

• 
  Nikki Moore (@horselady_nr) reported 58 minutes ago from Tamworth District, England

  @EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me

• 
  Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported 60 minutes ago from Wednesfield, England

  @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie F (@jvfisher59) reported 2 minutes ago

  @EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳

• 
  Isabelle Smith (@IsabelleSm16608) reported 3 minutes ago

  @EE Your customer service is impossible to contact! I’m in Australia so I can’t download your app and I can’t phone you. Get an email or something! I’m being so overcharged and I have no way of contacting you 😭

• 
  Photo man (@ach59) reported 4 minutes ago

  @EE since we were forced to move from #BT Broadband to #EE we’ve had nothing but trouble - same faults no resolution - we pay for every channel you offer + extras but still can’t watch what we pay for … & what is IA-AU15? Very discontent customer

• 
  ALL WEDNESDAY RNT WE (@owlsfan4eva) reported 5 minutes ago

  @CronoYellow27 @EE EE having a lot if issues today I can’t access my account via app or safari

• 
  My Question Is? (@MyQuestionIs2) reported 7 minutes ago

  @EE You’re obviously not working hard as it says in the message. This has been happening for over a week, the device has upto date software and app.

• 
  Polemic Paine (@PolemicTMM) reported 9 minutes ago

  This is exactly the sort of corporate one sided arrogance that needs levelling up. @EE We sent you something. Too see it you have to log on and follow our system instructions designed to make our lives easier not your. Same to see why we've raised your charges. Oh, and if you have any questions relating to this don't bother asking because we blank your enquiries. Fk em. Solution in link in tweet below.

• 
  Deborah Sacks (@deborahsacks) reported 9 minutes ago

  Oddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE

• 
  ben widdowson (@benwiddowson) reported 11 minutes ago

  @EE @ianclatworthy Hi Ian. First off sorry for your loss. Could I suggest emailing their CEO. I'm sure you've probably already thought of that but going down that route has proved fruitful the last time I hit the brick wall with EE.

• 
  🇯🇲7hanos876🇯🇲 (@thanos876) reported 12 minutes ago

  Switching to @ee broadband, might’ve been the worse thing I’ve done!! Damn near every week something is wrong with it! I’m sitting in the same room as the router, and I can’t get any connection.

• 
  mo (@slomoassassin) reported 13 minutes ago

  @EE I am abit dissapoined with EE I ordered the S26 ultra today that's coming tomorrow I've been a loyal customer for time you guys can't even chuck in a free screen protector especially when I am paying £91 for the contract