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EE Outage Report in Smethwick, Sandwell, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Smethwick come from postal codes B66 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, Oldbury, Wednesbury, Dudley, Smethwick, Tamworth, West Bromwich, Sutton Coldfield, Kingswinford, Willenhall, Bilston, Tipton, and Solihull.

CityProblem TypeReport Time
Birmingham Total Blackout 18 hours ago
Birmingham Total Blackout 20 hours ago
Birmingham Total Blackout 1 day ago
Walsall Phone 1 day ago
Birmingham Total Blackout 2 days ago
Wolverhampton Total Blackout 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • ukb00tlegs
    ukb00tlegs (@ukb00tlegs) reported from Birmingham, England

    @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

  • hellomattwalker
    Matt (@hellomattwalker) reported from Birmingham, England

    Major issues with @EE today. Complete loss of signal, let alone data use.

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • RosieJ0
    Joanne Gough (@RosieJ0) reported from Wombourne, England

    @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

  • RxAbdalla1
    Dr. Abdalla M Ahmed (@RxAbdalla1) reported from Birmingham, England

    @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

  • tattypatch1985
    tanya mahon (@tattypatch1985) reported from Birmingham, England

    @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

  • horton_lesa
    Lesa Horton MBE (@horton_lesa) reported from West Bromwich, England

    @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

  • dinglette1972
    Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Wednesfield, England

    @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

  • dunn_pdunn1
    Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

  • jayedwards96
    jay (@jayedwards96) reported from Birmingham, England

    @EE why is my connection being so slow tonight?

  • jayedwards96
    jay (@jayedwards96) reported from Birmingham, England

    @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

  • falmouth_wolf
    Jules (@falmouth_wolf) reported from Willenhall, England

    @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • falmouth_wolf
    Jules (@falmouth_wolf) reported from Willenhall, England

    @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

  • dunn_pdunn1
    Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    How long before the @EE app is put right been down for a long time now

  • Andy_Lane_
    Andy L. (@Andy_Lane_) reported from Birmingham, England

    @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

  • leehunt4
    lee hunt (@leehunt4) reported from West Bromwich, England

    @EE hi is there problems with the network signal is bad

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • pyper18th
    Kira🦁 (@pyper18th) reported from Birmingham, England

    @EE is there a chat with yourselves to cancel my BB?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • UrbanCityRider
    Urban Pariah (@UrbanCityRider) reported

    @LeGripperayJ @EE Giffgaff is rubbish and slow for data. What is the point of an 80GB goody bag if most of the time it trickles down at 1.5Mbps?

  • davidfa80009841
    david farr (@davidfa80009841) reported

    @EE why is the new app so terrible, no way near as easy as the old app to navigate and constantly fails?

  • krispygreen84
    Kristine Green (@krispygreen84) reported from Grimsby, England

    @EE is the app down? Been trying to log in since this morning and it’s just not having it

  • WB_NUFC17
    Will (@WB_NUFC17) reported

    @England @BukayoSaka87 @EE Embarrassing, let the country down. only gave him it to cheer um up

  • simong35
    Simon Gould (@simong35) reported

    @England @BukayoSaka87 @EE Wtf! Why?

  • Sminkachu
    SM-B (@Sminkachu) reported

    @EE Er no, it's now TWO weeks without service.

  • Bob__DM
    Bob Millington - Hyperstereoscopic (@Bob__DM) reported from Dundee, Scotland

    @EE Hi, are there problems in DD1? My broadband has gone down multiple times today.

  • Mdj1960
    Martin (@Mdj1960) reported

    @EE @ThisFanGir1 @GoalClick Bloody awful service from you. You have added a data package to my account which I don’t want and have no need for

  • LiamRhodes23
    Liam 🇨🇴 (@LiamRhodes23) reported

    @England @BukayoSaka87 @EE Any explanation as to why? Poor stats and can’t think of any standout performances from him.

  • MelJBroo
    Mel Brooker 🐝 (@MelJBroo) reported

    Hey @EE are there issues in the Hull area as signal is all over the place.