EE

EE Outage Report in Smethwick, Sandwell, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Smethwick come from postal codes B66.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 11/19/2025 09:30

November 19: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Oldbury, Walsall, Wolverhampton, Sutton Coldfield, Dudley, Tamworth, West Bromwich, Tipton, Smethwick, Halesowen, Solihull, Kingswinford, Bromsgrove and Wednesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomOldbury Phone
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • therealGDJ Garath Williams (@therealGDJ) reported from Solihull, England

    @EE I want my account credited and switched back on. YOUR system has messed up not me. Two choices, fix it or let me leave.

  • kwn_photouk Karl W Newton Photography (@kwn_photouk) reported from Birmingham, England

    @EE not been able to send SMS messages all evening...firstly error 38...now error 28...have searched your community and tried l suggestions with no luck...please help!

  • Jaysixtinine Heisenberg (@Jaysixtinine) reported from Birmingham, England

    I will be changing my network today because @ThreeUK are a load of shit woke up today with no service now it says 3G and no internet connection @EE here I come @ThreeUK go **** your self

  • pgw1 Paul Williams🦁 (@pgw1) reported from Birmingham, England

    @EE I'm paying for an extra 1GB of data a month which I don't need. How do I cancel this.

  • dodge109 rob jones (@dodge109) reported from Wolverhampton, England

    @EE really unhappy with the service I’ve (not) received over last 2 days. I have now been cut off due to fraudulent activity on my account!! Leaving me without any way of being contacted. Spoke to 4 different people all have told me different version of events..

  • andygorton63 gort (@andygorton63) reported from Dudley, England

    @dinglette1972 @EE **** em off go with someone else 👍

  • bjwgorman Ben Gorman (@bjwgorman) reported from Solihull, England

    @EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!

  • idl3wis Iain Lewis (@idl3wis) reported from Wolverhampton, England

    @EE Hi had free BT Sport 3 month add on through contract. Expires 02/01 and want to cancel so not charged. I've text STOP to 150 but getting option to cancel either on large screen or to watch live on tablet/device. I don't want either.

  • Claytoncast Paul Clayton (@Claytoncast) reported from Birmingham, England

    Back to crappy @EE internet here in Central Birmingham again. At 1130 so hardly peak time. Just crap broadband

  • StephenLapper Stephen Lapper (@StephenLapper) reported from Wolverhampton, England

    @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

  • stourdave Dave (@stourdave) reported from West Bromwich, England

    @EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉

  • francoissouyri François Souyri (@francoissouyri) reported from Birmingham, England

    @EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    alright I need a way out of o2 because I’m paying £60+ a month for **** ALL signal, I’m ******* sick of this now. Birmingham signal is the worst. @ee help me out please

  • dinglette1972 Sophia Goldsmith (@dinglette1972) reported from Wednesfield, England

    @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

  • WaseemZaffar Waseem Zaffar (@WaseemZaffar) reported from Birmingham, England

    These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

  • Jeanybabesb j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • tiablake__ T I A B L A K E (@tiablake__) reported from Solihull, England

    Why is my data not working @EE

  • spoonaah alex spooner (@spoonaah) reported from Birmingham, England

    @EE you’ve attempted to deliver my phone to the incorrect address, this is the 2nd issue I’ve had with delivery in as many weeks, please can someone get in touch with me ASAP to resolve

  • bigdavehotrod77 Dave Roney (@bigdavehotrod77) reported from Birmingham, England

    @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

  • BenMarkley Ben Markley (@BenMarkley) reported from Tamworth District, England

    @BootBorisOut @ThreeUKSupport Exactly. @EE managed it on day one of iPhone supporting eSIM. what exactly it the issue!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisdawson1980 Christopher Dawson (@chrisdawson1980) reported

    @SocialTechHD @EE To be fair to EE, they've recognised the problem, found the fault and working to repair a mast.

  • NiklasGods Niklas ➐ (@NiklasGods) reported

    @LoverOfTechBA @EE I'm so disappointed on my s22ultra battery, I'm thinking buying a Powerbank to have with me because this battery is so bad. Everybody hyping up this new snapdragon chip but you prove it's the same as always.

  • CharlesCanavan Charlie Canavan (@CharlesCanavan) reported

    @VodafoneUK I’m going to leave, as a result. What a shame! @EE are doing unlimited data internationally, I’ll jump ship to them. Your customer service has gone downhill too, it’s impossible to get through to Prime Contact! You’ve gone from amazing to ****, in the space of 2 years

  • Ambamama Ambamama (@Ambamama) reported

    @EE please can somebody help me add some data. Getting an error message. Nobody is answering on live chat. Thanks

  • GRaisbeckLegal Gareth Raisbeck (@GRaisbeckLegal) reported

    Brilliant... so @EE send a new SIM card and immediately cancel the old one without the new one arriving. Now without a phone for the duration of the week as going away for work on Sunday. You're useless.

  • msammar882 Nilufer Denizer (@msammar882) reported

    @bethanct @EE The problem with customer support is their no response or automated replies that do not solve anything. When I had similar difficulties with my account I had to reach out to @zems_ins for help. The good thing is they did help fix my acct.

  • DharmaPhil Phil Lewis (@DharmaPhil) reported

    Hey @EE, so you know, I’m so utterly, completely, totally sick of your advert, I wouldn’t use your service if you paid me £200 a month. £300 I MIGHT consider it. As long as I only need to use it a month, but you pay me for life.

  • leonturner447 Leon Turner (@leonturner447) reported

    @EE Your service is a con. Seriously this is the final straw. I pay you thief’s £100 a month and I am essentially using my phone in 2001 on dial up

  • VEverettmfl Mr E 🇬🇧 (@VEverettmfl) reported

    @linguist1980 @EE There are places in the UK with broadband speeds in the 200s ?!? Blimey. I know ours is bad, but I just assumed so was everywhere else!

  • disneycrazy87 musiclover (@disneycrazy87) reported

    @EE The point is I shouldn't have to use WiFi calling! Your network is becoming a disgrace and after a quick look on twitter I'm clearly not the only unhappy customer! You used to be a really good network but if things don't improve quick I won't be staying