EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Smethwick, Wolverhampton, West Bromwich, Wednesbury, Stourbridge, Walsall, Dudley, and Solihull.

City	Problem Type	Report Time
Birmingham	Total Blackout	4 hours ago
Birmingham	Internet	12 hours ago
Birmingham	Internet	12 hours ago
Smethwick	Internet	17 hours ago
Wolverhampton	Internet	4 days ago
Birmingham	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Robert Holmes (@H95342533Holmes) reported 4 minutes ago from Tamworth District, England

  @EE Rubbish network EE giffgaff is the best 💯💯💯💯

• 
  Dannniiii😁 (@DaniiJonesX) reported 4 minutes ago from Birmingham, England

  @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

• 
  Jody (@Jarrook) reported 14 minutes ago from Wolverhampton, England

  Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

• 
  Dave Harte (@daveharte) reported 19 minutes ago from Birmingham, England

  @EE All sorted now via a phone call. No problem.

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 22 minutes ago from Brownhills, England

  @EE I spoke to your customer service team this morning and they were great thanks.

• 
  James Houghton (@UniqueJames) reported 26 minutes ago from Birmingham, England

  @EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?

• 
  David Farrell (@B25dave) reported 28 minutes ago from Dudley, England

  Dear @Apple @EE whoever is trying to piss me off and purchase space in a cloud when my phone has adequate storage capacity please **** right off Thanks

• 
  Dan Harris (@dan04harris) reported 28 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  Trudy (@trudy_taylor72) reported 36 minutes ago from Tamworth District, England

  @EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?

• 
  De3ze (@De3ze) reported 43 minutes ago from Solihull, England

  @EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾

• 
  jedibiker (@jedibikrt76) reported 43 minutes ago from Birmingham, England

  @EE why always is my signal so low? Two bars out 4? All the time

• 
  Joanne Gough (@RosieJ0) reported 43 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported 45 minutes ago from Wednesfield, England

  @EE i’m getting no internet signal whatsoever guys, what’s going on?!

• 
  Hitendra (@Hitendra70) reported 53 minutes ago from West Bromwich, England

  @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

• 
  King Of Ink Land ® (@king_body_art) reported 54 minutes ago from Birmingham, England

  @ee I asked a question a few days ago and you ignored me. It's things like thid that really make me question why I am loyal and sticking with you since you took over from Orange. I asked do you know when we will get 10G Network in UK

• 
  Matthew Sparks (@matthew_74) reported 56 minutes ago from West Bromwich, England

  @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

• 
  Lesa Horton MBE (@horton_lesa) reported 57 minutes ago from West Bromwich, England

  @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

• 
  Dannniiii😁 (@DaniiJonesX) reported 57 minutes ago from Birmingham, England

  @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

• 
  🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported 57 minutes ago from Tamworth District, England

  @EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

• 
  Pat Murphy Wright (@Pattimwr) reported 58 minutes ago from Birmingham, England

  @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebecca J Lockley ➡️ Shenanigans (@annaonthemoon) reported 3 minutes ago

  @EE I tried to redeem my oneup reqard code for the @marksandspencer voucher but the website to claim has timed out several times. I was really looking forward to the extra treat since today is my birthday :(

• 
  Arty Em (@a37yM) reported 4 minutes ago

  @LeilaniDowding @EE I've had this very argument with our providers for the last 2 years. Whenever I renew a contract they read me info about the landline being internet-based, & ask if I have a mobile should I need emergency services if the landline is unavailable. This is NOT progress.

• 
  Princess Amira ***** Boy (@ScotDommesSlave) reported 5 minutes ago

  @LeilaniDowding @EE Virgin did these like 4 years ago. On the odd occasion the wi-fi is down my elderly parents who can only use a landline are unable to call anyone.

• 
  KP (@96Swinger) reported 6 minutes ago

  @EE Hello, I purchased some earbuds from yourself but they have now broken (purchased in March) Are these still under warranty and is there anything I need to do?

• 
  Paul Jones (@Wrexham1978) reported 6 minutes ago

  @sophie_reed98 @EE @ee are terrible for rewarding loyalty. I left after 30 yrs & am getting the terms elsewhere for a fifth of the price.

• 
  Wozza (@Wozza777) reported 9 minutes ago

  @stuuk11 @LeilaniDowding @EE I’ve been all through this with my parents they phone switches to the mobile network when the WiFi is down

• 
  Lizzy (@Lizzyzsu) reported 9 minutes ago

  @EE ‘Oh you have to personally cancel it’ I was told then after paying for 3 more months of EE while on a Canadian sim & not even using EE. That’s why I’m so intent on doing it now but you make it purposefully difficult!!

• 
  gilbert (@Gilbert_36174) reported 13 minutes ago

  @EE Still waiting to be sent a new code for this offer. 3 phonecalls, reaching out on here - nothing. Been with @ee since the days of Orange, family plan, valued customer- not for much longer. What a let down.

• 
  ちはる (@chi_i_i_ha) reported 14 minutes ago

  @ZachMcElroy1 @EE You can talk to @EllaCoding, support won't help you

• 
  BASKY (@basky48) reported 14 minutes ago

  @EE don’t but EE they won’t sort you out things.Poor network worst service.I been calling them but nothing have changed