EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Dudley, Walsall, Willenhall, Oldbury, Tamworth, West Bromwich, Solihull, Bromsgrove, and Hartlebury.

City	Problem Type	Report Time
Birmingham	E-mail	11 hours ago
Wolverhampton	Internet	16 hours ago
Dudley	Wi-fi	1 day ago
Birmingham	Internet	3 days ago
Birmingham	Internet	3 days ago
Birmingham	Total Blackout	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Dannniiii😁 (@DaniiJonesX) reported 11 minutes ago from Birmingham, England

  @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

• 
  Frog Princess 🐸 (@TheDivineFrog) reported 12 minutes ago from Birmingham, England

  @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

• 
  Barry dunn (@dunn_pdunn1) reported 14 minutes ago from West Bromwich, England

  How long before the @EE app is put right been down for a long time now

• 
  Joanne Gough (@RosieJ0) reported 14 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  ✯𝓜εℛcε∂εs✯ 💫 (@mercede72928186) reported 15 minutes ago from Willenhall, England

  Anyone on EE having trouble making calls ? Mine keeps cutting off #EE @EE

• 
  deb fitzgerald (@deb_fitzgerald) reported 19 minutes ago from Birmingham, England

  @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

• 
  De3ze (@De3ze) reported 20 minutes ago from Solihull, England

  @EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾

• 
  𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported 22 minutes ago from West Bromwich, England

  Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

• 
  upsie daisie (@upsiedasie) reported 22 minutes ago from Birmingham, England

  @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

• 
  ARCF (@AlumRockCF) reported 22 minutes ago from Birmingham, England

  @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

• 
  Jody (@Jarrook) reported 33 minutes ago from Wolverhampton, England

  Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

• 
  Karen Horne (@mrskhorne) reported 34 minutes ago from Sheldon, England

  Youngest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts

• 
  David Farrell (@B25dave) reported 35 minutes ago from Dudley, England

  Dear @Apple @EE whoever is trying to piss me off and purchase space in a cloud when my phone has adequate storage capacity please **** right off Thanks

• 
  Tally B (@Bizzle_187) reported 37 minutes ago from Wolverhampton, England

  @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

• 
  James Houghton (@UniqueJames) reported 46 minutes ago from Birmingham, England

  @EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?

• 
  R Joberns (@rjoberns) reported 48 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Dannniiii😁 (@DaniiJonesX) reported 50 minutes ago from Birmingham, England

  @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

• 
  PeteSloanPhotography (@psphotography79) reported 51 minutes ago from Birmingham, England

  @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

• 
  Zac Davies (@ZachariahED) reported 58 minutes ago from Walsall Wood, England

  @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

• 
  Loreta (@lottynew) reported 59 minutes ago from Beoley, England

  @EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Xander Wright (@XanderWright3) reported 8 minutes ago

  @EE Therein lies the problem. EE have left me with no way to call anybody.

• 
  Mick Holds the Line (@Mickandhismusic) reported 9 minutes ago

  @EE I have just wasted THREE HOURS in calls to EETV over trying to get my bill down to less than £100 per month. This is OUTRAGEOUS DISRESPECT for your customers. Where is your reward for LOYAL CUSTOMERS? Nowhere . And I am tied to a two year context so I can’t go anywhere else!

• 
  beth a (@loisgriff_) reported 11 minutes ago

  @Darth_VaderNo1 @EE They are not crap down here; they may be up there, but not down here, and I’m talking about ee sim not internet, phone, or whatever else they offer.

• 
  B R O O K E - she/her 🇺🇦🇦🇫 (@brroookee) reported 12 minutes ago

  @EE Checked all the locations I’ve been and there’s apparently no issues. I’m disabled and currently living alone. This is not safe, and not fair when I’m paying for a service!!

• 
  Jamie Bacon (@Jaybacon31) reported 13 minutes ago

  @EE why are you so hard to get hold off? Always seems to be an issue logging in or with your systems. Supposed to have a router delivered today but can’t see what’s happening with it, been stuck in all day and I’m going greyer by the minute! Any chance if an update

• 
  🎃 Yung_Wolfff 🎃 #FBPE (@Yung_Wolfff) reported 17 minutes ago

  @BenGungyal @EE EE broadband didnt exist 15yrs ago wtf you talking about?! It was BT up until last year when EE took it over & creatd their own plans. I know coz I was moved from BT to EE when the company was bought out &Course it goes up it goes up every year march with the API even in contract

• 
  Wendy 💙 (@IamjustWendy) reported 20 minutes ago

  @aftertheflood_ @EE I called today as I couldn’t get into my account to set up new router and was told all their systems are down and won’t be back until tomorrow!

• 
  Sataiin (@Sataiin) reported 21 minutes ago

  @England @EE Average first half, horrible second half, I really hope that none of them play a single game, what boring football, they couldn't against a semi-professional team, they are going to suffer a lot in the World Cup.

• 
  Val FS Nomad (Cømms Open) (@FlamesNomad) reported 23 minutes ago

  Yo @EE is the network down or sommin? I can't even check to see if it is in my area because of the requirement to sign in

• 
  El-Loco Futbol (@official_od0g) reported 23 minutes ago

  Why is @EE signal recently so pants.. (North Yorkshire area)