EE

EE Outage Report in Smethwick, Sandwell, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Smethwick come from postal codes B66.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 02/02/2026 07:20

February 02: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Dudley, Solihull, Smethwick, Sutton Coldfield, Oldbury, Wolverhampton, Walsall, Rowley Regis, Bilston, Tipton, Willenhall, Kidderminster, Redditch and West Bromwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomBirmingham Wi-fi
United KingdomDudley Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @EE But I’ve made the complaint through the right dept and got nowhere

  • HarrisonKieran Kieran (@HarrisonKieran) reported from Birmingham, England

    So @EE has taken 50 pound to top up children’s phones got proof from bank they reversed and took the money but kept telling me card has been declined shocking no one to answer the phones customer service shocking.

  • jamesgr76875698 james avfc (@jamesgr76875698) reported from Birmingham, England

    @EE hi I’m in Birmingham city centre and the signal is rubbish and that’s being polite , what’s going on , seriously thinking of changing provider

  • leehunt4 lee hunt (@leehunt4) reported from West Bromwich, England

    @EE I messaged earlier on no reply what is Happening with Your services tonight had no signal what’s going on

  • yogapuff67 🍸Lisa Pearson🍸 (@yogapuff67) reported from Birmingham, England

    @EE I've had a problem for the last week now, a message comes up intermittently saying that mobile data has temporarily been switched off by the operator. This has affected using certain sites like WhatsApp & Twitter while I'm out.

  • HarrisonKieran Kieran (@HarrisonKieran) reported from Birmingham, England

    @EE Then to add insult to injury calling me mate last time I checked they wasn’t on my friends list and I’m sure you ask the customer what they prefer to be called, or is that not the case anymore.

  • penelopedougan Penelope Dougan (@penelopedougan) reported from Solihull, England

    @EE We arrived and were sorted with a new sim in 15 minutes flat! There were problems with scanning my ID but they got that sorted ASAP I had rung EE earlier in the day so we just needed the sun and they couldn’t have been more helpful it was the Manager and another nice guy 👏👏

  • AmbitiousMusic AMBITIOUS 🎶🎸🔊 (@AmbitiousMusic) reported from Birmingham, England

    Ok so the @EE connection on my phone is far superior then my home @virginmedia WiFi. May switch. #virgin is crap!! 🖕🏽

  • rachelg2711 Rachel Graham (@rachelg2711) reported from Birmingham, England

    @EE I’ve been with EE for many many years pay monthly (never missed a payment ect) and I’ve upgraded and they’ve said I have to pay a security deposit for line rental along with my bill... I’m so confused what this is for...

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @EE All I want you to do is see if there is an issue in the B2 area of Birmingham. And if there is , what is it and how long will it last for as this is the 4th day.

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    @EE B2 5QP. All work phones down and 3 other phones on EE in the office also down.

  • JasonWa30721137 Jason Watts (@JasonWa30721137) reported from Birmingham, England

    @EE full strength 4g signal at B5 7QU and no bandwidth at all. Come on EE. Put 50p in the meter. We’re paying enough for the data! #ripoff

  • MagsWinthrop Mags Winthrop (@MagsWinthrop) reported from Dudley, England

    @PhilTonks2 @TalkTalk @EE Used to be on o2 but couldn’t get a signal in loads of places. Never have that trouble with EE... we did have a few teething troubles when we got the broadband in at home but they were really good at testing, sending someone out.

  • InfamousSuk Infamous Suk (@InfamousSuk) reported from West Bromwich, England

    @EE Had no issues with you guys was a loyal customer from orange to tmobile to ee (15+ years) but you guys took my friends and family discount away 😥sniff sniff

  • leehunt4 lee hunt (@leehunt4) reported from West Bromwich, England

    @EE hi 3 Days now I have had no signal on my Phone Been told there’s no Problem in my area but surely there is cannot make any call or txt

  • jfrncs_ John Francis (@jfrncs_) reported from Birmingham, England

    My 4G has been ridiculously slow since 5G was turned on. I haven’t had 5G once and live in central Birmingham. Funny that @EE.

  • LB797 LMB797 (@LB797) reported from Birmingham, England

    3rd day of @EE being down in Birmingham city centre. I wonder if they will be taking the full money this month or refunding their customers.

  • InfamousSuk Infamous Suk (@InfamousSuk) reported from West Bromwich, England

    One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡

  • LisaBCFCdavies Lisa Davies-Green (@LisaBCFCdavies) reported from West Bromwich, England

    I’m having issues too can’t access any data @EE #EE

  • jfrncs_ John Francis (@jfrncs_) reported from Birmingham, England

    Everyone’s 3G was superfast until they brought out 4G. As of today, they’ve launched 5G. Watch them slow down your 4G service over coming months. They’ll claim there’s no change but it’s to pressure phone upgrades. It’s a conspiracy theory led by @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SP_2310 sam (@SP_2310) reported

    @EE no service in HU9 for the third time this week. Website once again claiming “excellent coverage” which quite clearly isn’t the case.

  • R8ORC Richard Burgess (@R8ORC) reported

    @MelJD46 @EE You try getting a movie signal in parts of London! Nightmare. I assume not enough masts as don’t get the same problem in other major cities around the world.

  • bazwilliams76 Barry Williams 😎 (@bazwilliams76) reported

    @EE is Bert not working today?

  • scotty6kids78 Scott Saunders (@scotty6kids78) reported

    @EE Wrote to your complaints department about my 1.6GB fibre nightmare. Different system apparently means different level of chaos,endless promises of callbacks that never happen. Really hoping for a resolution before Black Friday deals end - This has been such a struggle #EE

  • charlie81389135 charlie stone (@charlie81389135) reported

    @EE bought a WiFi pass have not been able to get on at all. Rubbish, have messaged but no response, can I have my money back as you have not provided the service as promised?

  • GreenBadgeE1 GreenBadgeTaxi #SupportLondon (@GreenBadgeE1) reported from City of London, England

    @EE @bt_uk Why is there no mobile Internet or Reception on THE STRAND in London. I am struggling to take payment as On CAB PAYMENR SYSTEM which has EE sim in it. Many drivers facing issue with the Mast there will resolve this soon been owing since few months now

  • FWyineMagazine ⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA (@FWyineMagazine) reported

    please advise asap 100Mbps+ to< 10Mbps 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 06-11-2025 0000hrs - 16-11-2025 ongoing (DDOS & Bandwidth attenuated,signal suppression) in MK region. Properties (10),12), (13) in particular involved with UK telecoms interference @EE

  • brokenviolin83 Tom (@brokenviolin83) reported

    Anyone else having a problem with @EE ????

  • T0DDY Michael Todd (@T0DDY) reported

    @SP_2310 @EE I’m the same no service I’ve only just moved in and this is the second time in a week for me if this is what it is going to be like living in hu9 I’ll just move supplier I’m out of contract on my phone now anyway

  • SP_2310 sam (@SP_2310) reported

    @alhorny @EE Been like it all morning. Problem with the mast apparently with no timescale of how long it’ll take to get sorted