EE outages and service status in Smethwick, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 2 outage signals in the last 24 hours around Smethwick, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 2, 11:46 AM GMT+1.
- Internet (70%)
- Phone (13%)
- Wi-fi (9%)
- E-mail (4%)
- Total Blackout (4%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 2: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent EE outage reports came from the following cities: Walsall, Birmingham, Wolverhampton, Dudley, Solihull, Sutton Coldfield, West Bromwich, and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 3 minutes ago |
|
Walsall
|
Internet | 14 hours ago |
|
Birmingham
|
Internet | 5 days ago |
|
Birmingham
|
Phone | 6 days ago |
|
Wolverhampton
|
Internet | 12 days ago |
|
Walsall
|
Internet | 15 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Tony G (@APG1959) reported from Birmingham, EnglandI can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
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carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍 (@loulabelle46) reported from Tamworth District, England@SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE
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Shane (@ShaneoTheBaggie) reported from West Bromwich, EnglandWhen will your service be fully up and running @EE? Mobile data still dropping in and out
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Trudy (@trudy_taylor72) reported from Tamworth District, England@EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?
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Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England@EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.
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Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Wednesfield, England@EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!
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Lesa Horton MBE (@horton_lesa) reported from West Bromwich, England@EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not
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nicole (@nicole118nicole) reported from Birmingham, England@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
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Dip singh (@dip974) reported from Wednesfield, England@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid
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Liam M-D (@LiamM_D) reported from Aldridge, England@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?
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swingeymart (@theblackstrat) reported from Hunnington, England@EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response
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caroline palmer (@cazman3011) reported from Birmingham, England@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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Zac Davies (@ZachariahED) reported from Walsall Wood, England@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.
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MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England@gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Wednesfield, England@nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.
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Sarita (@saritaverma11) reported from Birmingham, England@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??
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Keith Cartwright (@keith291) reported from Dudley, England@EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Aldridge (@afaldridge) reported@EE @Vizique During my protracted time wasting with your customer service somewhere along the very long, frustrating line you ascertained that I indeed have a fault. All I am asking is, if I have said fault all I want is an engineer sent round to have a look.
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tasha (@NunaTasya) reported@EE is your network down in kensal rise? I haven’t had wifi for 4 hours and did not receive any email or text to notify me
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𝙺𝚊𝚝𝚎 𝙶𝚕𝚎𝚎𝚜𝚘𝚗 (@KateGleeson1) reported@EE Hi, my mother has been trying to get through to your customer service all morning with no luck. She’s disabled and is struggling to find the correct number/option to speak to someone. Would it be possible for someone from your team to contact her, please? We’d really appreciate the help. Thank you.
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Mark (@mblacky78) reported@vis_unita In all my years of driving and using my phone (hands free!) I have never had a call drop out! Never not been able to connect! Some people really do just imagine up things to be angry about! @EE customer
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AndyLFC 🇬🇧 (@C2_ANDY74) reported@StuLittle1972 @EE Iv got the same text. But iv said that UK is behind countries like US,Canada, Europe and Asia when it’s come to mobile signal. Think the Government need to start looking at this so @andyburnham please do something
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DR (@ulookingatmefu) reported@EE @Ofcom Finally sorted c4 hours later. Quite simply this is why people lying to sell is wrong and why online chat doesn't work. Time she will never get back unfortunately.
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Gavin Baxter (@GavinBaxter2) reported@EE @kingseany94 I am in the same position as Sean and now been told it will be 9 days without internet access before an engineer can look at it. Very poor service.
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Chiara (@Mhairiang26) reported@SerpicoFranco Was pushed by BT by poor service etc and they said superior with EE. No incoming calls for several days, no call centre working. In fact 3 times needed the service it hasn’t worked. Will not renew with @EE
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Alex Chippendale (@chipods) reported@EE disgusting customer service and still not able to purchase what I was hoping to purchase, passed to 3 different people with an outcome of “ try again to purchase it later”? An offer which is clearly listed on your website? Terrible
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Jamie T (@jamie_2127) reported@EE @Cariboo9361961 "We never expect to see any issues"! What an absolute load of ****. The team will do absolutely nothing about it. I've reported numerous issues and yet my data connection is as **** as ever.