EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Oldbury, Walsall, Bromsgrove, Hartlebury, Tamworth, Solihull, West Bromwich, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Sutton Coldfield, and Kingswinford.

City	Problem Type	Report Time
Birmingham	Internet	3 days ago
Birmingham	Internet	4 days ago
Birmingham	Internet	6 days ago
Birmingham	Phone	6 days ago
Oldbury	Phone	8 days ago
Walsall	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Dave Roney (@bigdavehotrod77) reported 1 minute ago from Birmingham, England

  @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

• 
  JH 🥳🪩 (@jfrncs_) reported 2 minutes ago from Birmingham, England

  Not @EE showing as full signal 5G but not actually providing a 5G service

• 
  Ben Gorman (@bjwgorman) reported 5 minutes ago from Solihull, England

  @EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!

• 
  deb fitzgerald (@deb_fitzgerald) reported 7 minutes ago from Birmingham, England

  @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

• 
  jay (@jayedwards96) reported 8 minutes ago from Birmingham, England

  @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

• 
  P. Angela Grant (@Pingviners_n) reported 10 minutes ago from Birmingham, England

  @EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!

• 
  Lesa Horton MBE (@horton_lesa) reported 16 minutes ago from West Bromwich, England

  @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

• 
  Joanne Gough (@RosieJ0) reported 18 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 20 minutes ago from Birmingham, England

  What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

• 
  Ian Cruise #StayHomeSaveLives (@iancruise1972) reported 25 minutes ago from Birmingham, England

  @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

• 
  ryan holyhead (@theorbsta) reported 26 minutes ago from Walsall Wood, England

  @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

• 
  Frog Princess 🐸 (@TheDivineFrog) reported 27 minutes ago from Birmingham, England

  @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

• 
  Sophia Goldsmith (@dinglette1972) reported 29 minutes ago from Wednesfield, England

  @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

• 
  Kira🦁 (@pyper18th) reported 29 minutes ago from Birmingham, England

  @EE is there a chat with yourselves to cancel my BB?

• 
  Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported 38 minutes ago from West Bromwich, England

  Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

• 
  Paul Cadman 🧡 (@PaulCadmanUK) reported 39 minutes ago from Birmingham, England

  @EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻

• 
  carpe_dm_uk (@carpe_dm_uk) reported 43 minutes ago from Birmingham, England

  @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

• 
  Zee (@ZSJaved123) reported 46 minutes ago from Birmingham, England

  What on earth is happening to your signal. Sort it out!!! @EE

• 
  ....Yaz (@DrYazzzz) reported 51 minutes ago from Birmingham, England

  @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

• 
  Dip singh (@dip974) reported 52 minutes ago from Wednesfield, England

  @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  fiercebadger64 (@fiercebadger64) reported 8 minutes ago

  @EE can u help me , my daughter had her phone stolen in spain, i reported this to ee, i am in albania on hol i cannot get in touch with EE on any number my own web accounts not working , app not working ..she needs an esim urgently ** help me EE

• 
  Sparky (@sparkyuk11) reported 9 minutes ago

  @EE It's just your signal/service, no issue with the hardware as it happens to all in my team and we're all over the UK, different devices. Get 4 bars, but data throughput is very poor.

• 
  Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported 9 minutes ago

  @EE I have to say your support is exceptionally poor. For months now, I have been trying to resolve an issue with your app and now I cannot access TNT support. I called last week and was told to wait 72 hours. Called today and told to wait 7-10 days. Awful service.

• 
  Alan Roberts (@AlanRob68902430) reported 10 minutes ago

  @EE I've just put the phone down on someone called clair, refused to raise the complaint to your exec team, she rang me back stating I cannot discuss an upgrade because of an outstanding balance on the account, After 9 years with EE I want to terminate the contract with immediate

• 
  Jo J (@JoJay3363) reported 15 minutes ago

  @EE absolute garbage app down yet again and I am left unable to use parental controls. So much negative feedback on your forum yet nothing improves. 😡

• 
  Tracy Woods (@tracyanne1965) reported 17 minutes ago

  @EE please send me an email address I can send a message I keep getting on my phone, need some help!

• 
  penny smith (@littlenaughty38) reported 18 minutes ago

  @EE is there an issue sending messages it keeps coming up failed 😣

• 
  Sol Cinema-World's smallest mobile picture house (@theSolCinema) reported 18 minutes ago

  @EE Service in Swansea is diabolical this year. What is occurring EE?

• 
  Sam J (@samj2501) reported 19 minutes ago

  @EE @EE genuinely feel like I’m being punked every time I try and resolve a minor issue (caused my your employees) because it’s that insane how hard they seem to be making simple requests

• 
  tony roberts (@trobbo38) reported 19 minutes ago

  @EE shocking customer service, shocking service