EE Outage Report in Smethwick, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Smethwick come from postal codes B66.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Wednesbury, Oldbury, Dudley, Smethwick, Tamworth, West Bromwich, Sutton Coldfield, Kingswinford, Redditch, Willenhall, Bilston and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Ben Gorman
(@bjwgorman) reported
from
Solihull, England
@EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!
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rob jones
(@dodge109) reported
from
Wolverhampton, England
@EE really unhappy with the service I’ve (not) received over last 2 days. I have now been cut off due to fraudulent activity on my account!! Leaving me without any way of being contacted. Spoke to 4 different people all have told me different version of events..
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Garath Williams
(@therealGDJ) reported
from
Solihull, England
@EE I want my account credited and switched back on. YOUR system has messed up not me. Two choices, fix it or let me leave.
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Sophia Goldsmith
(@dinglette1972) reported
from
Wednesfield, England
@EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.
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j7b7
(@Jeanybabesb) reported
from
Walsall Wood, England
Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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T I A B L A K E
(@tiablake__) reported
from
Solihull, England
Why is my data not working @EE
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Dave Roney
(@bigdavehotrod77) reported
from
Birmingham, England
@EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy
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Stephen Lapper
(@StephenLapper) reported
from
Wolverhampton, England
@EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.
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Iain Lewis
(@idl3wis) reported
from
Wolverhampton, England
@EE Hi had free BT Sport 3 month add on through contract. Expires 02/01 and want to cancel so not charged. I've text STOP to 150 but getting option to cancel either on large screen or to watch live on tablet/device. I don't want either.
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid
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Ben Markley
(@BenMarkley) reported
from
Tamworth District, England
@BootBorisOut @ThreeUKSupport Exactly. @EE managed it on day one of iPhone supporting eSIM. what exactly it the issue!!
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Waseem Zaffar
(@WaseemZaffar) reported
from
Birmingham, England
These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.
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Dave
(@stourdave) reported
from
West Bromwich, England
@EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉
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gort
(@andygorton63) reported
from
Dudley, England
@dinglette1972 @EE **** em off go with someone else 👍
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François Souyri
(@francoissouyri) reported
from
Birmingham, England
@EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort
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Karl W Newton Photography
(@kwn_photouk) reported
from
Birmingham, England
@EE not been able to send SMS messages all evening...firstly error 38...now error 28...have searched your community and tried l suggestions with no luck...please help!
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Gordé
(@ReissOmari) reported
from
Birmingham, England
alright I need a way out of o2 because I’m paying £60+ a month for **** ALL signal, I’m ******* sick of this now. Birmingham signal is the worst. @ee help me out please
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Yusuf
(@yusuf_huraira) reported
from
Birmingham, England
@EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!
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Paul Williams🦁
(@pgw1) reported
from
Birmingham, England
@EE I'm paying for an extra 1GB of data a month which I don't need. How do I cancel this.
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Ireland
(@KevinIr49039958) reported
@EE No. I have a top up card but I've never used it and I don't know how to set it up. It doesn't tell you on the my ee website. My debit card works everywhere except ee
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Ian Price
(@goatteeboy) reported
@siffter1 @EE Exactly that, gave up waiting for a response and phoned Tech Support. The data transfer worked but the confirmation txts aren’t working.
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Sam Moore
(@Mrssammoore) reported
I’ve been a customer of Orange and @EE for more than 20 years. Today they told me I have no choice but to pay an additional £2 a month for an extra 1GB of data I don’t want and won’t use, or leave - because they have decided to change their plans. Nothing in it for me, so 👋🏻👋🏻
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keeley
(@mrsyowie) reported
@Philtaylor04 @EE Having the same issue here, both me and husband having awful issues at the moment. Phoned for support and its no better even though everything should be fine. Contracts up soon will be moving the whole family I should imagine.
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Ryan King
(@djryanking) reported
@EE Good afternoon. There appears to be an intermittent broadband connection at my house, are you aware of network issues at this time ?
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Nigel Huddlestone MSc, FCMI
(@ninjanij) reported
@EE your incompetence and total disregard for your customers is beyond belief! You cannot resolve a simple issue and your team cannot stick to promises that they make. You are SHOCKING!!!!
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Jacob Axford
(@JacobAxford) reported
@EE ive been told by an advisor that my 5G network coverage is currently down which is why my broadband isn’t connecting. Can you confirm as the website says different - post code SK153QU
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Al
(@ridetimeuk) reported
@EE Any meaningful update on service issues in LL61, Anglesey. Website just says there's a problem, should be fixed in 8 hours, it's been 2 days so far. Completely saturated Band20 with no available bandwidth is all we can get.
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David Pearce
(@da_pearce) reported
Anyone else getting piss poor customer service from @ee or is it just me?
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☆
(@dokkabae) reported
@EE hey! was wondering if i could get some help with something?