EE Outage Report in Smethwick, Sandwell, England
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The latest reports from users having issues in Smethwick come from postal codes B66.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Dudley, Birmingham, Oldbury, Wolverhampton, Smethwick, Tamworth, West Bromwich, Sutton Coldfield, Kingswinford, Redditch, Willenhall, Bilston, Wednesbury, Walsall and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 Dudley |
Phone | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Phone | |
| Birmingham |
Total Blackout |
Community Discussion
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EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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james avfc
(@jamesgr76875698) reported
from
Birmingham, England
@EE hi I’m in Birmingham city centre and the signal is rubbish and that’s being polite , what’s going on , seriously thinking of changing provider
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John Francis
(@jfrncs_) reported
from
Birmingham, England
My 4G has been ridiculously slow since 5G was turned on. I haven’t had 5G once and live in central Birmingham. Funny that @EE.
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Theresa Derwin #SaveWaywardSisters #spnfamily
(@BarbarellaFem) reported
from
Birmingham, England
@EE that’s the longest ass phone call ever, in the world, just to cancel a phone line when you get enough of my money - when someone says “too long, not going in to it, just cancel.” It really means “Shut up”
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LMB797
(@LB797) reported
from
Birmingham, England
@jpowell40 @EE I’m changing over in October. Take my number with me. I have asked them to solve my problem publicly instead on DM and I haven’t heard back from Monika at EE
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.
(@media_beyond) reported
from
Birmingham, England
Is the @EE app down can’t log in
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lee hunt
(@leehunt4) reported
from
West Bromwich, England
@EE I messaged earlier on no reply what is Happening with Your services tonight had no signal what’s going on
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LMB797
(@LB797) reported
from
Birmingham, England
@EE I’m not getting the service I pay for. There’s not much more I can say... couldn’t make a call yesterday and can’t text today
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Penelope Dougan
(@penelopedougan) reported
from
Solihull, England
@EE We arrived and were sorted with a new sim in 15 minutes flat! There were problems with scanning my ID but they got that sorted ASAP I had rung EE earlier in the day so we just needed the sun and they couldn’t have been more helpful it was the Manager and another nice guy 👏👏
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LMB797
(@LB797) reported
from
Birmingham, England
@EE B2 5QP. All work phones down and 3 other phones on EE in the office also down.
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Infamous Suk
(@InfamousSuk) reported
from
West Bromwich, England
One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡
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Adam
(@aydamstoidy) reported
from
Birmingham, England
@EE Already sent a complaint
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Infamous Suk
(@InfamousSuk) reported
from
West Bromwich, England
@EE Had no issues with you guys was a loyal customer from orange to tmobile to ee (15+ years) but you guys took my friends and family discount away 😥sniff sniff
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gabrielle
(@gabrielle_jan) reported
from
Birmingham, England
Bought unlimited calls from @EE Turns out it's a scam as it's only unlimited to "certain" numbers. Tried to phone customer service and was told it costs 25p per minute to speak to someone. JOKES. Disgusted. 10/10 would NOT recommend.
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Neil Brown
(@huggybro) reported
from
Birmingham, England
@EE having serious issues using my phone in Birmingham city centre !! Been bad all day at work can’t make calls and some txts taking ages to go through or fail to go, seen a few people having same problem
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LMB797
(@LB797) reported
from
Birmingham, England
@EE But I’ve made the complaint through the right dept and got nowhere
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LMB797
(@LB797) reported
from
Birmingham, England
@EE All I want you to do is see if there is an issue in the B2 area of Birmingham. And if there is , what is it and how long will it last for as this is the 4th day.
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Lisa Davies-Green
(@LisaBCFCdavies) reported
from
West Bromwich, England
I’m having issues too can’t access any data @EE #EE
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AMBITIOUS 🎶🎸🔊
(@AmbitiousMusic) reported
from
Birmingham, England
Ok so the @EE connection on my phone is far superior then my home @virginmedia WiFi. May switch. #virgin is crap!! 🖕🏽
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LMB797
(@LB797) reported
from
Birmingham, England
3rd day of @EE being down in Birmingham city centre. I wonder if they will be taking the full money this month or refunding their customers.
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John Francis
(@jfrncs_) reported
from
Birmingham, England
Everyone’s 3G was superfast until they brought out 4G. As of today, they’ve launched 5G. Watch them slow down your 4G service over coming months. They’ll claim there’s no change but it’s to pressure phone upgrades. It’s a conspiracy theory led by @EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Michael
(@LangCheshire) reported
@EE do you have a customer promotions team, and if so how much training do they receive in customer relations? Want to feedback experience
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Meath
(@meath12) reported
@EE @CorkGourmetGuy Yeah Dave go get a new phone contract at your own expense so you can ask them why they can’t offer the service you pay for!! Joke of a company….pure incompetence
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Iain McDougall
(@IainMcDougall5) reported
@EE No customer care and a complete failure of coordination between stakeholders to carry out repairs to a defective connection. A faceless organisation.
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Mike Bostock
(@Mike_Bostock) reported
@EE Today, I went into an EE shop to change my contract. I have been paying £14 pm for an extra SIM which hasn't been used since 2017, an overpayment of £1,344. We had to phone EE to change this and waited 30 minutes for EE to answer. They said they could do nothing and the system was down and they couldn't transfer my call to a supervisor and no managers had a phone to call me back on and I had to phone in again and speak to someone else. The EE shop assistant was beyond embarrassment hearing this and agreed this was about as bad as customer service could get. The call would have been recorded. What do you say EE?
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Chris
(@chriscol6765) reported
@ee & @bt_uk what an absolute joke these companies are! Not one person could help me. Why the f***k did i sign again..
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Charles Salt
(@CharlesSalt3) reported
@EE I cannot connect to the Internet from my router, this has been going on for sometime, over a week now, I have been given offered compensation still that does help the fact that I cannot contact anyone or write emails EE not interested in customers
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Ditto
(@Ditto50657422) reported
@EE Called your sales teams yesterday 2 times ... nobody including managers could resolve the issue
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bob cain
(@bobcainffc1971) reported
Yet more billing aggro with @EE who clearly do not understand the meaning of automatic compensation as directed by @Ofcom for loss of service (5 days this time in early July) and have just sent my bill for September. Guess what normal price. So annoying.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Ahascragh, Connaught
@CagedChef457 @EE There app is **** too, it never works, it takes half a dozen tries, each requiring them to send me a pin by text, to get it to work, then I have to set up a pin every time and even then it usually can't show my bill details. It's a joke
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StickyStock81
(@StickyStock81) reported
@EE why is WiFi calling down yet again . Was down most of this morning, back on, and now off again! I can safely say @ee are the most unreliable service in the UK