EE

EE Outage Report in Smethwick, Sandwell, England

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The latest reports from users having issues in Smethwick come from postal codes B66.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 02/01/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Solihull, Smethwick, Sutton Coldfield, Oldbury, Dudley, Wolverhampton, Walsall, Rowley Regis, Bilston, Tipton, Willenhall, Kidderminster, Redditch and West Bromwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomSolihull Total Blackout
United KingdomSmethwick Internet
United KingdomSutton Coldfield Total Blackout
United KingdomBirmingham Wi-fi

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • TheDivineFrog Frog Princess 🐸 (@TheDivineFrog) reported from Birmingham, England

    @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

  • relleypaul RELLEY. (@relleypaul) reported from Birmingham, England

    Will @EE ever fix their app.

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

  • Nikki_Jayne7 Nikki Jayne (@Nikki_Jayne7) reported from Tamworth District, England

    @EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

  • MutliRaceMan Jean Thierry (@MutliRaceMan) reported from Birmingham, England

    @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

  • donnak2002 Donna (@donnak2002) reported from Walsall Wood, England

    @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

  • ZachariahED Zac Davies (@ZachariahED) reported from Walsall Wood, England

    @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

  • cazman3011 caroline palmer (@cazman3011) reported from Birmingham, England

    @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

  • daveharte Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

  • karu1402 🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported from Tamworth District, England

    @EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

  • DrYazzzz ....Yaz (@DrYazzzz) reported from Birmingham, England

    @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

  • lovingit2015 𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported from West Bromwich, England

    Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

  • De3ze De3ze (@De3ze) reported from Solihull, England

    @EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾

  • Jarrook Jody (@Jarrook) reported from Wolverhampton, England

    Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

  • benavfcfranklin Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

  • psphotography79 PeteSloanPhotography (@psphotography79) reported from Birmingham, England

    @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE I’m still having issues, can’t log into my account

  • dean_kavanagh Dean Kavanagh (@dean_kavanagh) reported from Solihull, England

    @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

  • ForbesProducer Forbes Coleman (@ForbesProducer) reported from Birmingham, England

    @EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

  • davehoppy66 David Hopkinson (@davehoppy66) reported from Bromsgrove, England

    @EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Junaid19980 J (@Junaid19980) reported

    @EE app is down and I'm getting poor signal

  • LeoKearse Leo Kearse - see my show Cancel Culture - link blw (@LeoKearse) reported

    @caitlin68508196 @EE @SamKompfner Yeah your network is down for me too

  • NicNicJ2010 Nicola (@NicNicJ2010) reported

    @EE I have no network connection at all on my phone and my son hasn’t had any for 2 days. He can’t even get in touch in an emergency. Will this be rectified soon??

  • Ltc8210 Lee (@Ltc8210) reported

    @EE come in guys tell us what the problem is with the mobile data it’s clearly nationwide. I’d just like an estimated down time or something

  • Chil1_0ut Chris Hill (@Chil1_0ut) reported

    @EE any idea when your mobile network issues will be fixed?

  • loukellyuk Loukelly (@loukellyuk) reported

    @allo_mate @EE I’ve got issues too, internet really slow and intermittent

  • AdamsonEamonn Eamonn Adamson (@AdamsonEamonn) reported

    @EE OK broadband is down in Downpatrick

  • DORODcontact DORODcontact (@DORODcontact) reported

    @EE @SamKompfner Are there any network issues? CV12 b32 areas

  • Thirkwood Troy McCarthy (@Thirkwood) reported

    @EE Any update you can give on outage time, I was uncontactable if an emergency happened at home due to the outage so any legitimate help is appreciated. I've legitimately not been able to update my emails let alone WiFi call etc

  • SW_Pains NoPainNoTrain (@SW_Pains) reported

    @ianinsurbiton @EE Did EE respond to you on this? I’ve been having issues for a couple of days now