EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Wolverhampton, Birmingham, Sutton Coldfield, Dudley, Walsall, West Bromwich, Wednesbury, Willenhall, Oldbury, and Tamworth.

City	Problem Type	Report Time
Wolverhampton	Wi-fi	9 hours ago
Birmingham	Internet	24 hours ago
Birmingham	Internet	2 days ago
Birmingham	Total Blackout	4 days ago
Wolverhampton	Phone	4 days ago
Sutton Coldfield	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Nikki Moore (@horselady_nr) reported 23 seconds ago from Tamworth District, England

  @EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me

• 
  nicole (@nicole118nicole) reported 57 seconds ago from Birmingham, England

  @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

• 
  King Of Ink Land ® (@king_body_art) reported 6 minutes ago from Birmingham, England

  Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

• 
  Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported 11 minutes ago from Wednesfield, England

  @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

• 
  ryan holyhead (@theorbsta) reported 11 minutes ago from Walsall Wood, England

  @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

• 
  Conrad Clinton Noble (@conrad_noble) reported 15 minutes ago from West Bromwich, England

  @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

• 
  C5 (@OoRITE_C4) reported 20 minutes ago from Birmingham, England

  So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

• 
  Dannniiii😁 (@DaniiJonesX) reported 20 minutes ago from Birmingham, England

  @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

• 
  upsie daisie (@upsiedasie) reported 22 minutes ago from Birmingham, England

  @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

• 
  P. Angela Grant (@Pingviners_n) reported 25 minutes ago from Birmingham, England

  @EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!

• 
  𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported 31 minutes ago from West Bromwich, England

  Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

• 
  Kieran (@kieran_stanley) reported 32 minutes ago from Birmingham, England

  @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

• 
  James Larner (@james_larner) reported 34 minutes ago from Birmingham, England

  @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

• 
  R Joberns (@rjoberns) reported 36 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported 42 minutes ago from Tamworth District, England

  @EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

• 
  Dave Harte (@daveharte) reported 44 minutes ago from Birmingham, England

  @EE All sorted now via a phone call. No problem.

• 
  Haani İYİ (@haani_m1) reported 44 minutes ago from Birmingham, England

  @EE what’s with no service how do i have no signal or service without WiFi

• 
  ryan holyhead (@theorbsta) reported 45 minutes ago from Walsall Wood, England

  @EE I cannot gift data to my daughter through the app or my online account. Help please

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 46 minutes ago from Birmingham, England

  @gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.

• 
  C5 (@OoRITE_C4) reported 50 minutes ago from Birmingham, England

  @DeanBryan_ @EE Bun voda, they're the worst

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Stringwell (@stringwell) reported 7 minutes ago

  @EE @Zander_Lavall @EE he asked you a damn question which deserves an actual answer. Not ASAP. You're a communications company, communicate properly.

• 
  Jules Rollo (@RawlinJulia) reported 12 minutes ago

  @dbcxptures @EE I hardly really never have a reception, I mainly rely on wifi. Was on M25 at weekend not reception there either, neither near Norfolk

• 
  Paul Davis (@GtiJazzBlue) reported 14 minutes ago

  @EE Thanks but I can see on my phone that I only get 4G and 23Mbps my question is when will 5G be available? Or do I need to look at swapping providers as I'm out of contract. Been with you since the Orange analogue days - be sad to say bye but service/value is important to me.

• 
  鬼萃香 OniSuika (@OniSuika) reported 15 minutes ago

  @EE Home broadband. Never seen speeds over 3mb/s even through ethernet, and now had a week of random disconnects every hour. The service check on the website hardly ever loads but when it does it reports no problem. Done the classic troubleshoots to death. How does this cost so much?

• 
  Gem🧣 (@gems_endgame) reported 18 minutes ago

  @EE How would I go about raising a complaint? I’ve spoken to Virgin Media who have said this happens a lot with EE putting through broadband or checking when no permission is given or basing an upgrade deal on it. Store didn’t want to know.

• 
  🦉 Dan Oldfield 🦉 (@dano1311) reported 18 minutes ago

  @dcr_1999 @EE I had issue when I tried to change my kids contracts to sim only, tried online spend cap limit reached, went in store same, even though I was trying to spend less than currently was. Waiting to move them away from EE. Always a stress and hassle at upgrade time.

• 
  WimpingEgo (@WimpingEgo) reported 20 minutes ago

  @EE At what stage of the order would I get a set up/ connection date please. @virginmedia have let me down far to many times so looking to switch to a new ISP

• 
  Jessica Brown (@Jessbrown2590) reported 20 minutes ago

  @EE why do we pay £££ every month if each time we leave the house we can’t use our phones due to no signal even though it says 5G?

• 
  Gavin (@GrumpyOwl) reported 21 minutes ago

  @EE Let's see if we can squeeze an extra fiver out of people with poor judgement! I know you can get e-sims now (and I have done previously) but it does feel like it's exploitative of people who lack the technical knowhow or confidence to do that.

• 
  Vizique (@Vizique) reported 22 minutes ago

  @Daveyboy33i @EE £250?!! Bro got a Terrabit network?!