EE Outage Report in Smethwick, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Smethwick come from postal codes B66.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: West Bromwich, Birmingham, Solihull, Wordsley, Dudley, Redditch, Wolverhampton, Kidderminster, Smethwick, Sutton Coldfield, Oldbury, Walsall, Rowley Regis, Bilston and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Solihull |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Brenden
(@Breny85) reported
from
Birmingham, England
@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.
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Sophia Goldsmith
(@dinglette1972) reported
from
Wednesfield, England
@EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.
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mercedes hodson 💁🏼♀️
(@mercede72928186) reported
from
Wednesfield, England
@EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.
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Garath Williams
(@therealGDJ) reported
from
Solihull, England
@EE I want my account credited and switched back on. YOUR system has messed up not me. Two choices, fix it or let me leave.
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Kieran
(@kieran_stanley) reported
from
Birmingham, England
@niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂
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Dave
(@stourdave) reported
from
West Bromwich, England
@EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉
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ARCF
(@AlumRockCF) reported
from
Birmingham, England
@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
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Neil Waters
(@muddy7617) reported
from
Solihull, England
@EE You could help by offering the same consumer protection in store as online. Seems unethical to me.
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Ben Gorman
(@bjwgorman) reported
from
Solihull, England
@EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE
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Bukky Kelani
(@kelaniebookie) reported
from
Birmingham, England
@EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!
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Yusuf
(@yusuf_huraira) reported
from
Birmingham, England
@EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!
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j7b7
(@Jeanybabesb) reported
from
Walsall Wood, England
Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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gort
(@andygorton63) reported
from
Dudley, England
@dinglette1972 @EE **** em off go with someone else 👍
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help
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Stephen Lapper
(@StephenLapper) reported
from
Wolverhampton, England
@EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid
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François Souyri
(@francoissouyri) reported
from
Birmingham, England
@EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort
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Dave Roney
(@bigdavehotrod77) reported
from
Birmingham, England
@EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy
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Waseem Zaffar
(@WaseemZaffar) reported
from
Birmingham, England
These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Wendy Frost
(@wendybfrost) reported
So trying to call @EE again today on 07953966250 which it says is for 'another provider' other than EE. It isn't. It cuts you off. There's no email either. So who am I supposed to call to contact you about my service? #EE @Ofcom
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Steve 🏳️🌈🇬🇧 🍑
(@_wohyeahwohyeah) reported
How difficult can it be to transfer your old number to a new sim card? Every time I ring up @EE and they fix it (apparently) but I have to ring up 24 hours later as nothing has happened my end. I've rung 3 times now!
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Vineet Harsh
(@vineetharsh212) reported
@EE Pathetic customer service, had to wait for over an hour on the customer service line, still got no response. We have a technical issue in the broadband, can you send home a technician to check it please?
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Hocus Pocus
(@BubblingBatBrew) reported
We’ll do it publicly then @ee as no one responded to the DM you told me to send- august I put in 30 days notice to cancel 2 watch contracts - customer service refused 3 requests to cancel said moving to PAYG would mean no September payment/end of contract
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Frank Hewitt
(@Anspeirmor16) reported
@EE I’ve now been without a functioning phone for two days because of your mistake over a sim card. No service now can’t even contact YOU!!
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BorisMum
(@sweepears) reported
@EE How can I get some help with my phone (now obsolete but I am still paying for it)? My contract expired on 1/9/22. Impossible to get anyone on the phone on 150. Is it best to go to an EE shop?
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SIMON WELSH
(@CLEVERCLOGS_SI) reported
@EE I was told by the upgrade team after 12 years of being loyal to you . You cannot offer me a deal on my upgrade ! Shame you will lose me as customer now to @O2
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james covill
(@jamescovill3) reported
@EE hey I can’t access the MY EE app is there a problem with it currently
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Matt'll do
(@matt_game) reported
@HastingsDirect The call failed at 59 mins. Poor @EE at our house :( I’ll just hope that the Hastings team can touch base with Hoopers Engineers and ask them to actually get on with authorising Stafford Land Rover to proceed with the works. Hastings told them it was ok to go ahead 2 weeks ago.
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Chelsea Michelle
(@littleginge93) reported
@EE hi, sorry it’s late but I have a query about my recent bill. I think I’ve been charged twice for an Apple Music subscription. Could someone help please? Thanks