EE

EE Outage Report in Smethwick, Sandwell, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 01/26/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Walsall, Dudley, Sutton Coldfield, Oldbury, Rowley Regis, Bilston, Tipton, Willenhall, Kidderminster, Wolverhampton, Redditch, West Bromwich, Brierley Hill and Smethwick.

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City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Phone
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • t_talbotx Tara (@t_talbotx) reported from West Bromwich, England

    @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

  • H95342533Holmes Robert Holmes (@H95342533Holmes) reported from Tamworth District, England

    @EE Rubbish network

  • saritaverma11 Sarita (@saritaverma11) reported from Birmingham, England

    @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

  • ZSJaved123 Zee (@ZSJaved123) reported from Birmingham, England

    What on earth is happening to your signal. Sort it out!!! @EE

  • Pattimwr Pat Murphy Wright (@Pattimwr) reported from Birmingham, England

    @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

  • sambillyard Sam Billyard (@sambillyard) reported from Redditch, England

    Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming

  • jayedwards96 jay (@jayedwards96) reported from Birmingham, England

    @EE why is my connection being so slow tonight?

  • gingerandnuts Darren Y (Ginger and Nuts) (@gingerandnuts) reported from Walsall Wood, England

    @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

  • jimmydoris1986 James (@jimmydoris1986) reported from Solihull, England

    @welshkate81 @EE They take the piss. Bet your phone starts having issues

  • jonscott1980 jonathan scott (@jonscott1980) reported from Solihull, England

    @EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.

  • chailey_ Jonathan Whiteland (@chailey_) reported from Birmingham, England

    Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

  • APG1959 Tony G (@APG1959) reported from Birmingham, England

    I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

  • originalstevieb Stevie B (@originalstevieb) reported from Cheslyn Hay, England

    @EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

  • tattypatch1985 tanya mahon (@tattypatch1985) reported from Birmingham, England

    @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

  • carliemartin 𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported from Wednesfield, England

    @EE i’m getting no internet signal whatsoever guys, what’s going on?!

  • conrad_noble Conrad Clinton Noble (@conrad_noble) reported from West Bromwich, England

    @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

  • falmouth_wolf Jules (@falmouth_wolf) reported from Willenhall, England

    @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

  • LiamM_D Liam M-D (@LiamM_D) reported from Aldridge, England

    @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

  • H95342533Holmes Robert Holmes (@H95342533Holmes) reported from Tamworth District, England

    @EE Rubbish network EE giffgaff is the best 💯💯💯💯

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • stevenwelsh00 Steve Welsh (@stevenwelsh00) reported

    @EE When I signed my contract you never told me you would increase your four time in under two years you are ripping people off!

  • WazBFC uosɯɐıןןıʍ ǝuʎɐʍ (@WazBFC) reported

    @EE your 4G signal in Burnley today is truly dog sh1t. Only noticed as my @BT (also EE now) internet has gone down at home. When’s my contract up?

  • s_wood1972 Shane Wood (@s_wood1972) reported

    @EE absolutely scandalous call ref. upgrade. Upfront fee of £600-700!!! App shows no upfront fee. UKs best network!!!! You're disgraceful, absolute rip-off merchants. See ya, custom definitely lost after that performance. #shameful

  • sportingintel Nick Harris (@sportingintel) reported

    I imagine @EE will be losing customers en masse today (or ensuring they won't renew phone contracts) after hiking prices way above inflation by 14.4%. Their customer service is utterly dreadful too. Absolute garbage.

  • LadyCharlieA Charlie (@LadyCharlieA) reported

    @EE £8.57 is a warm meal for a struggling family. A bus ticket to get to work. An NHS prescription. It may not seem much to @MarcAllera, but to some that could be the difference between an okay week and a very bad one. @MartinSLewis #Greed #CostOfLivingCrisis

  • tat290584 Christopher Hancox (@tat290584) reported

    @EE Yer no problem

  • stusmithdotcom Stuart Smith (@stusmithdotcom) reported

    I am with @EE for my mobile and broadband and have received emails telling me both will increase, by £5.97 and £4.18 a month respectively. That’s quite a hike and disappointing to see after being a loyal customer for over 15 years. Might be time to shop around.

  • FleabagSilverm1 Hedwig Wendell-Crumb (@FleabagSilverm1) reported

    @EE have raised both my broadband bill & my phone bill. They tell customers to contact them for support if needed. I contacted them to let them know I won't be able to afford medication if my bills increase. They offered me no support. They just told me to contact @Ofcom !

  • PcPcole44 Peter Cole (@PcPcole44) reported

    @EE So let's get this straight. The profits you make aren't used for business improvement outside of paying salaries and tax or for supporting customers. Instead you want me and the rest of your customers to pay an extra on top to help you achieve your corporate responsibility. Nice

  • AshFox11 Ash Fox (@AshFox11) reported

    @ITFCKurty @EE EE using the oldest trick in the game..using the increase to reinvest in our network. Try using the millions instead of bonuses to share holders. So basically I'm paying now for future shareholders to get more