EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: West Bromwich, Wednesbury, Birmingham, Stourbridge, Wolverhampton, Walsall, Dudley, Solihull, and Sutton Coldfield.

City	Problem Type	Report Time
West Bromwich	Internet	15 hours ago
Wednesbury	Internet	2 days ago
Birmingham	Internet	4 days ago
Stourbridge	Phone	4 days ago
Birmingham	Phone	5 days ago
West Bromwich	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Matt (@hellomattwalker) reported 4 minutes ago from Birmingham, England

  Major issues with @EE today. Complete loss of signal, let alone data use.

• 
  jay (@jayedwards96) reported 11 minutes ago from Birmingham, England

  @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

• 
  Mademoiselle LeVell Comedy (@M_elleLeVell) reported 13 minutes ago from Birmingham, England

  @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

• 
  jonathan scott (@jonscott1980) reported 13 minutes ago from Solihull, England

  @EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.

• 
  Barry dunn (@dunn_pdunn1) reported 14 minutes ago from West Bromwich, England

  Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

• 
  gort (@andygorton63) reported 14 minutes ago from Dudley, England

  @dinglette1972 @EE **** em off go with someone else 👍

• 
  Robert Holmes (@H95342533Holmes) reported 24 minutes ago from Tamworth District, England

  @EE Rubbish network

• 
  Dannniiii😁 (@DaniiJonesX) reported 25 minutes ago from Birmingham, England

  @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

• 
  Guy (@gukea) reported 27 minutes ago from Halesowen, England

  @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

• 
  tanya mahon (@tattypatch1985) reported 28 minutes ago from Birmingham, England

  @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

• 
  Jordan Ladley (@jordanladley) reported 28 minutes ago from Solihull, England

  @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

• 
  Loreta (@lottynew) reported 29 minutes ago from Beoley, England

  @EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !

• 
  june baby (@harvey_khela) reported 37 minutes ago from Dudley, England

  What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August

• 
  Donna (@donnak2002) reported 39 minutes ago from Walsall Wood, England

  @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

• 
  ARCF (@AlumRockCF) reported 39 minutes ago from Birmingham, England

  @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

• 
  Keith Cartwright (@keith291) reported 40 minutes ago from Dudley, England

  @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

• 
  Sarita (@saritaverma11) reported 41 minutes ago from Birmingham, England

  @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

• 
  James Houghton (@UniqueJames) reported 56 minutes ago from Birmingham, England

  @EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?

• 
  𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported 59 minutes ago from West Bromwich, England

  Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

• 
  Nikki Moore (@horselady_nr) reported 59 minutes ago from Tamworth District, England

  @EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AVWFC Lionesses (@avwfclionesses) reported 2 minutes ago

  @Lionesses @EE Don’t want to have to login to your app. Where’s your web link??

• 
  Oliver Hodgson (@OliverH69492772) reported 3 minutes ago

  Back when huawei were in the UK signal was amazing all over! Now it’s a struggle to get signal anywhere, phone dips in and out of signal driving around Exeter. @EE has piss poor signal all over it’s chuffing ridiculous.

• 
  Dudley (@agoldentale) reported 4 minutes ago

  @EE is there an issue with your app? Just topped up via it and had no confirmation text and money hasn't left bank either

• 
  Esso (@EssoViking) reported 5 minutes ago

  @JamesHiggs76 @EE Since they merged with BT, it’s a joke! Customer service reps who stick to a script with no deviation..gaslighting customers even when you tell them you can’t afford the plan they’re offering

• 
  Burytownfan (@shardcreek) reported 5 minutes ago

  @EE really bad experience today. Engineers supposed to turn up to setup broadband, waited 8 hours, no show, no telephone call, called customer service spent 35 minutes on hold to be told they were coming. Just got an automated text: sorry we missed you book another appointment

• 
  VinZin (@_vzinni) reported 6 minutes ago

  @EE why is your roaming in Europe not working today ? I’ve called your service centre three times today. Wasted three hours and nothing was solved. I cannot make or receive calls. Disgraceful service.

• 
  _GhostProtocol2 (@_GhostProtocol2) reported 6 minutes ago

  @dave_aldrine Can’t wait! Been with @EE for several years as IMO they are best, felt they are getting worse and worse. Even upgraded to the priority line. Still ****. They are throttling 5G or got too many customers on it, but something is not right! Bring on the starlink 👌🏽

• 
  Technicslover (@technicslover) reported 6 minutes ago

  Het @bt_uk @EE we don't have a landlines any more and we're never going to subscribe to your ****** ripoff broadband or TV service so can you come and take the cable away? Thanks.

• 
  The Emperor Son (@TheEmperorSon) reported 9 minutes ago

  Hay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.

• 
  Scotland The Great (@ScotlandTheGr8) reported 10 minutes ago

  Can't believe after 18 years, I'm going to have to leave @EE for my phone and broadband because Virgin have a much better offer on their Broadband and TV - over a £15pm difference for like for like basis! Retentions unable to come down any more.