EE Outage Report in Smethwick, Sandwell, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Kidderminster, Birmingham, Walsall, Oldbury, Wolverhampton, Wednesbury, Dudley, Smethwick, Tamworth, West Bromwich, Sutton Coldfield, Kingswinford, Willenhall, Bilston, and Tipton.

City	Problem Type	Report Time
Kidderminster	Wi-fi	4 hours ago
Birmingham	Internet	1 day ago
Birmingham	Total Blackout	2 days ago
Birmingham	Wi-fi	2 days ago
Birmingham	Total Blackout	2 days ago
Birmingham	Total Blackout	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported 33 seconds ago from Wednesfield, England

  @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

• 
  Neil Waters (@muddy7617) reported 1 minute ago from Solihull, England

  @EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

• 
  ryan holyhead (@theorbsta) reported 2 minutes ago from Walsall Wood, England

  @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

• 
  ryan holyhead (@theorbsta) reported 3 minutes ago from Walsall Wood, England

  @EE I cannot gift data to my daughter through the app or my online account. Help please

• 
  PeteSloanPhotography (@psphotography79) reported 6 minutes ago from Birmingham, England

  @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

• 
  Dan Harris (@dan04harris) reported 8 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  carpe_dm_uk (@carpe_dm_uk) reported 11 minutes ago from Birmingham, England

  @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

• 
  ....Yaz (@DrYazzzz) reported 25 minutes ago from Birmingham, England

  @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

• 
  Dave Harte (@daveharte) reported 29 minutes ago from Birmingham, England

  @EE All sorted now via a phone call. No problem.

• 
  nicole (@nicole118nicole) reported 31 minutes ago from Birmingham, England

  @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

• 
  Hitendra (@Hitendra70) reported 33 minutes ago from West Bromwich, England

  @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

• 
  RELLEY. (@relleypaul) reported 34 minutes ago from Birmingham, England

  Will @EE ever fix their app.

• 
  Ian Cruise #StayHomeSaveLives (@iancruise1972) reported 35 minutes ago from Birmingham, England

  @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

• 
  Mademoiselle LeVell Comedy (@M_elleLeVell) reported 42 minutes ago from Birmingham, England

  @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

• 
  Kieran (@kieran_stanley) reported 50 minutes ago from Birmingham, England

  @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

• 
  jedibiker (@jedibikrt76) reported 56 minutes ago from Birmingham, England

  @EE why always is my signal so low? Two bars out 4? All the time

• 
  Bukky Kelani (@kelaniebookie) reported 57 minutes ago from Birmingham, England

  @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

• 
  Brenden (@Breny85) reported 58 minutes ago from Birmingham, England

  @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

• 
  Jordan Ladley (@jordanladley) reported 59 minutes ago from Solihull, England

  @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

• 
  ARCF (@AlumRockCF) reported 59 minutes ago from Birmingham, England

  @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J. Red (@JAMES2296RED) reported 3 minutes ago

  @EE 3 times now I have tried to upgrade my phone online after being told I was eligible to upgrade. Went through whole order process and had a message saying order confirmation and would receive email confirming order. Never received email and never received a phone. Why ? !!!!!

• 
  Liam Grundy (@liamgrundy) reported 4 minutes ago

  @EE yet again no signal in the #Twickenham area. You say it's 'fixed', but next day it isn't. Appalling coverage still.

• 
  Nisa (@NisaHurst) reported 6 minutes ago

  @ee can someone help me please :( I can’t seem to get help from the online chat

• 
  Neil Harris (@drneilharris) reported 10 minutes ago

  @EE Yes, did speak, it seems the engineers are now only doing emergency work and not upgrades so yesterday's no-show appointment knocked back to mid March...maybe fourth time lucky, eh? 😕

• 
  James “not the LBC dude” O'Brien 🇪🇺 (@sparrk) reported 11 minutes ago

  @doctorfine @EE Forward it to 7726 to report it to your network operator.

• 
  Adam Currie (@donkeyfoder) reported 12 minutes ago

  @EE I currently have no mobile data, is there an outage or am I the only one?

• 
  Magdalena Izbinska (@m_izbinska) reported 12 minutes ago

  @EE I have replied to your message but I've not heard back from you and I'm still having the problems

• 
  Vale Cake Boutique (@VCBcom) reported 12 minutes ago

  @EE myself and my whole street have no mobile phone network, is there an outage? CF626RD

• 
  Dr Bello Anka🧑‍💼 (@belloinuwa) reported 14 minutes ago

  @EE Is your network okay in the Grimsby area? I can't seem to connect for anything,no phone, no data.

• 
  Diane Robb (@DianeRobb8) reported 17 minutes ago

  Just spoke with mark @EE lovely costumer service #Creditwherecreditdue