EE Outage Report in Smethwick, Sandwell, England
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The latest reports from users having issues in Smethwick come from postal codes B67 and B66.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Oldbury, West Bromwich, Birmingham, Smethwick, Halesowen, Redditch, Walsall, Dudley, Wolverhampton, Sutton Coldfield, Tamworth, Tipton, Solihull, Kingswinford and Bromsgrove.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Wi-fi | |
| West Bromwich |
Total Blackout | |
| Birmingham |
Internet | |
| Smethwick |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Halesowen |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Trudy
(@trudy_taylor72) reported
from
Tamworth District, England
@EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?
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upsie daisie
(@upsiedasie) reported
from
Birmingham, England
@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
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Stevie B
(@originalstevieb) reported
from
Cheslyn Hay, England
@EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.
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Tally B
(@Bizzle_187) reported
from
Wolverhampton, England
@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
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Pat Murphy Wright
(@Pattimwr) reported
from
Birmingham, England
@taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!
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Sam Billyard
(@sambillyard) reported
from
Redditch, England
Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
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Tony G
(@APG1959) reported
from
Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
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𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍
(@loulabelle46) reported
from
Tamworth District, England
@SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE
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jonathan scott
(@jonscott1980) reported
from
Solihull, England
@EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.
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deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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Robert Holmes
(@H95342533Holmes) reported
from
Tamworth District, England
@EE Rubbish network
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Jonathan Whiteland
(@chailey_) reported
from
Birmingham, England
Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
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C5
(@OoRITE_C4) reported
from
Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
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Conrad Clinton Noble
(@conrad_noble) reported
from
West Bromwich, England
@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
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C5
(@OoRITE_C4) reported
from
Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
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Liam M-D
(@LiamM_D) reported
from
Aldridge, England
@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?
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Loreta
(@lottynew) reported
from
Beoley, England
@EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Becky Timmis
(@BeckyTimmis) reported
Upgraded my phone with @EE they have also added a second line to my account without me knowing and now charging me for 2 lines and not willing to refund fully. 2 days on the phone to them and still not sorted! I need help 😩 @CitizensAdvice @TradeStandards
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S
(@SeanQui95970135) reported
@GomReggie @SalemWazaki @EE ... would the customer in store pay their bills if the employees lost their jobs?
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Mark Lonsdale
(@marklonsdale) reported
@EE I have we as my free added extra, landed in Greece and no phone calling out and roaming not on. Can you please help??
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x
(@hs1308xx) reported
@EE Yep My data is awful just randomly going off and not working even though I have full bars. You guys need to do better bc what’s the point of 120gbs if I’m unable to use it
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Stephanie ♡
(@Blondiie__X) reported
@EE upgraded a week ago, can’t track my phone order as I don’t have an order number. Any help please?
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M Brennan 🇺🇦 🏐
(@MattyBrennan) reported
@EE Been through the complaints procedure. Total waste of time. Didn’t get a call back. You end up complaining about the complaint. It’s ridiculous. That’s why companies have complaints/resolution departments.
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Phil Galloway
(@philthyart) reported
@ThreeUKSupport This may be a deal breaker when my sim contract is up soon. Three have been saying support for esim/watches is coming for over a year. Why only apple watch support? You're offering LTE pixel watch but no support?? We need a date or people will leave three for @EE or @VodafoneUK
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M Brennan 🇺🇦 🏐
(@MattyBrennan) reported
@EE No thanks. I’ve completely given up on you. I get promises from tech of call backs that never happen. You don’t have a complaints dept so your staff simply don’t care.
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Hocus Pocus
(@BubblingBatBrew) reported
@ee and they never responded to this either, or the direct message, nice customer service
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Rebecca Mead
(@sexybexx) reported
@EE Considering you are a communications company, your current communication is appalling. Purchased a phone from you 2 weeks ago and after chasing, still don’t have a phone that works, I have had poor conversations with your call centre and your Message service is horrendous……