EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, West Bromwich, Solihull, Oldbury, Bromsgrove, Hartlebury, Tamworth, Kidderminster, Wednesbury, Dudley, and Smethwick.

City	Problem Type	Report Time
Birmingham	Internet	11 hours ago
Birmingham	Total Blackout	16 hours ago
Walsall	Internet	1 day ago
Birmingham	Internet	1 day ago
Birmingham	Internet	4 days ago
Birmingham	Total Blackout	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  jay (@jayedwards96) reported 6 minutes ago from Birmingham, England

  @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

• 
  Andy L. (@Andy_Lane_) reported 8 minutes ago from Birmingham, England

  @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

• 
  R Joberns (@rjoberns) reported 9 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Dip singh (@dip974) reported 10 minutes ago from Wednesfield, England

  @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

• 
  Demi (@MissDFreeman) reported 11 minutes ago from West Bromwich, England

  @EE I just got the S25 from the shop and it works except I can't transfer E-sims, both phones with EE. Can you help?

• 
  𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍 (@loulabelle46) reported 12 minutes ago from Tamworth District, England

  @SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE

• 
  ryan holyhead (@theorbsta) reported 15 minutes ago from Walsall Wood, England

  @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

• 
  Liam M-D (@LiamM_D) reported 17 minutes ago from Aldridge, England

  @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

• 
  James Larner (@james_larner) reported 25 minutes ago from Birmingham, England

  @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

• 
  Jonathan Whiteland (@chailey_) reported 28 minutes ago from Birmingham, England

  Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

• 
  gort (@andygorton63) reported 29 minutes ago from Dudley, England

  @dinglette1972 @EE **** em off go with someone else 👍

• 
  Dannniiii😁 (@DaniiJonesX) reported 29 minutes ago from Birmingham, England

  @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

• 
  carpe_dm_uk (@carpe_dm_uk) reported 33 minutes ago from Birmingham, England

  @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

• 
  David Hopkinson (@davehoppy66) reported 38 minutes ago from Bromsgrove, England

  @EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

• 
  Brenden (@Breny85) reported 45 minutes ago from Birmingham, England

  @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

• 
  Ian Cruise #StayHomeSaveLives (@iancruise1972) reported 45 minutes ago from Birmingham, England

  @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

• 
  David Farrell (@B25dave) reported 47 minutes ago from Dudley, England

  Dear @Apple @EE whoever is trying to piss me off and purchase space in a cloud when my phone has adequate storage capacity please **** right off Thanks

• 
  Sarita (@saritaverma11) reported 55 minutes ago from Birmingham, England

  @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

• 
  Tara (@t_talbotx) reported 56 minutes ago from West Bromwich, England

  @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

• 
  Dip singh (@dip974) reported 56 minutes ago from Wednesfield, England

  @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rachelle Georgina🇨🇮🇷🇴🇩🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@chellebadita) reported 4 minutes ago

  @darksister841 @EE Sadly what the world is coming to. I will never use a call centre again after this, just not worth the grief.

• 
  Jee (@Samomit29) reported 7 minutes ago

  @EE 14 years of being a customer and you can’t provide me a decent service

• 
  Kev (@KevlarBrock) reported 16 minutes ago

  @EE I’d really recommend you provide the service I’m paying you for. Don’t see what calling the tech team will achieve when it’s your end that’s the issue, again.

• 
  John Spartan (@NapoleonWilson_) reported 17 minutes ago

  @GoToThePictures @EE It ain’t meant for your phone signal buddy !

• 
  nk kai (@kaileslie85) reported 17 minutes ago

  @EE they say been awarded best network says who? Hear at ee if you don’t get any coverage in your house and other people it fine to them wi fi calling should do the job what if u don’t have wi fi then u just don’t get signal and can’t get online no matter if you pay contract

• 
  Marc Davis (@marcd5123) reported 18 minutes ago

  @EE Hi EE I'm having issues logging into the app ..I've deleted it and installed it several times and it keeps coming up with error messages "were having trouble with Wright now" ...I can log into my account via your main website.

• 
  Sally Finestone (@SallyFinestone) reported 19 minutes ago

  @EE It was suggested I get a WiFi extended but if the signal cuts (sometimes the TV buffers) I'm not sure that would help. Whilst that didn't bother me but explains recording fail because of lost power I didn't realise it was affecting team calls.

• 
  Ian Wardell (@ian_wardell) reported 21 minutes ago

  @EE @EE This is stupid. Why the hell are you sending it to me at the *new* address?? I won't be bloody there for crying out loud! Does EE's stupidity admit of any limits??

• 
  Lynda Hull (@lyndannh) reported 27 minutes ago

  @ee This is an emergency. I have tried the link in the text you sent, the app and your website. Nothing is working.

• 
  David (@davelympo) reported 29 minutes ago

  @EE useless customer services no email address, live chat are less than helpful, all you do is keep raising complaints which never get resolved