EE

EE Outage Report in Smethwick, Sandwell, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Smethwick come from postal codes B67 and B66.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 12/12/2025 05:25

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Halesowen, Wolverhampton, Tipton, Tamworth, Dudley, Brierley Hill, Sutton Coldfield, West Bromwich, Walsall, Oldbury, Smethwick, Redditch, Solihull and Kingswinford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomHalesowen Wi-fi
United KingdomBirmingham Total Blackout
United KingdomWolverhampton Internet
United KingdomTipton Phone
United KingdomWolverhampton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • francoissouyri François Souyri (@francoissouyri) reported from Birmingham, England

    @EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort

  • pgw1 Paul Williams🦁 (@pgw1) reported from Birmingham, England

    @EE I'm paying for an extra 1GB of data a month which I don't need. How do I cancel this.

  • dinglette1972 Sophia Goldsmith (@dinglette1972) reported from Wednesfield, England

    @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

  • Jeanybabesb j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • tiablake__ T I A B L A K E (@tiablake__) reported from Solihull, England

    Why is my data not working @EE

  • dodge109 rob jones (@dodge109) reported from Wolverhampton, England

    @EE really unhappy with the service I’ve (not) received over last 2 days. I have now been cut off due to fraudulent activity on my account!! Leaving me without any way of being contacted. Spoke to 4 different people all have told me different version of events..

  • stourdave Dave (@stourdave) reported from West Bromwich, England

    @EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉

  • dip974 Dip singh (@dip974) reported from Wednesfield, England

    @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

  • kwn_photouk Karl W Newton Photography (@kwn_photouk) reported from Birmingham, England

    @EE not been able to send SMS messages all evening...firstly error 38...now error 28...have searched your community and tried l suggestions with no luck...please help!

  • bjwgorman Ben Gorman (@bjwgorman) reported from Solihull, England

    @EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!

  • dip974 Dip singh (@dip974) reported from Wednesfield, England

    @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    alright I need a way out of o2 because I’m paying £60+ a month for **** ALL signal, I’m ******* sick of this now. Birmingham signal is the worst. @ee help me out please

  • andygorton63 gort (@andygorton63) reported from Dudley, England

    @dinglette1972 @EE **** em off go with someone else 👍

  • yusuf_huraira Yusuf (@yusuf_huraira) reported from Birmingham, England

    @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

  • therealGDJ Garath Williams (@therealGDJ) reported from Solihull, England

    @EE I want my account credited and switched back on. YOUR system has messed up not me. Two choices, fix it or let me leave.

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

  • bigdavehotrod77 Dave Roney (@bigdavehotrod77) reported from Birmingham, England

    @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

  • WaseemZaffar Waseem Zaffar (@WaseemZaffar) reported from Birmingham, England

    These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

  • idl3wis Iain Lewis (@idl3wis) reported from Wolverhampton, England

    @EE Hi had free BT Sport 3 month add on through contract. Expires 02/01 and want to cancel so not charged. I've text STOP to 150 but getting option to cancel either on large screen or to watch live on tablet/device. I don't want either.

  • StephenLapper Stephen Lapper (@StephenLapper) reported from Wolverhampton, England

    @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • c1ynch Clynch (@c1ynch) reported

    @EE as a pay as you go monthly customer how can I get data when in the USA. The option to add an add on for this region has disappeared in the past month

  • Maisondeau Thought Police General (@Maisondeau) reported

    @EE your cells at Cribden End Lane, Height End, Haslingden, Lancashire, England, BB4 8UB are not working. Only getting a weak signal from another Tower,

  • 2468MWay Stop Hogging That Lane (@2468MWay) reported

    @EE if your Internet is that good as @kevinbacon says in your new advert, why is he sat in an empty house with nothing connected to it reading a book ??? Advertising Fail

  • JustNathanD Nathan (@JustNathanD) reported

    Anyone having problems with @EE signal Merthyr, it's been poor last few weeks

  • XZed1000 XyZed1000 (@XZed1000) reported

    @EE Sorry for any delay, I was without service for almost two days, after a few restarts the problems seemed to eventually go away. This happened a while back and it was the same issue, this one lasted longer though.

  • jaaaaacksonnnnn KNG🍥 (@jaaaaacksonnnnn) reported

    @EE Why not just reduce the cost of the phone by £300? I'll tell you why, because then the customer is locked into higher monthly payments for the duration of the contract.

  • Chriscon_cy C (@Chriscon_cy) reported

    @EE hello broadband has been very unreliable lately, keeps going off during the day. Today has been particularly bad, hardly been live the whole day (Manchester area)

  • Gobshy8e Stevie Stevie (@Gobshy8e) reported

    @EE AL to 150 show the true balance. My wife’s app shows zero too so it’s obviously an EE issue.

  • sbradleywood SBW (@sbradleywood) reported

    Hi @EE I’m due an upgrade with yourselves and was wondering whether I’m able to put down a higher upfront payment on a new device than what you advertise - most plans you’re advertising are £0 or £30 upfront. I’d like to pay more upfront to lower the monthly payment if possible?

  • dairychris Chris Webb (@dairychris) reported

    @EE At the moment, I use a Vodafone 'Unlimited Max' SIM with an LTE modem to provide 30Mbps 4G internet to a site with poor wired connectivity. You have a similar 'Unlimited' product at a similar price, so I want to test if speeds are worse/better from EE at this location. [1/2]