EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Wolverhampton, Birmingham, Walsall, Dudley, Solihull, Sutton Coldfield, West Bromwich, and Wednesbury.

City	Problem Type	Report Time
Wolverhampton	Internet	4 hours ago
Birmingham	Internet	6 hours ago
Walsall	Internet	21 hours ago
Birmingham	Internet	5 days ago
Birmingham	Phone	6 days ago
Wolverhampton	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Brenden (@Breny85) reported 1 second ago from Birmingham, England

  @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

• 
  Barry dunn (@dunn_pdunn1) reported 1 minute ago from West Bromwich, England

  How long before the @EE app is put right been down for a long time now

• 
  Matthew Sparks (@matthew_74) reported 2 minutes ago from West Bromwich, England

  @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

• 
  King Of Ink Land ® (@king_body_art) reported 3 minutes ago from Birmingham, England

  Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

• 
  James Larner (@james_larner) reported 8 minutes ago from Birmingham, England

  @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

• 
  Dave Harte (@daveharte) reported 20 minutes ago from Birmingham, England

  @EE All sorted now via a phone call. No problem.

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 26 minutes ago from Brownhills, England

  @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

• 
  Dannniiii😁 (@DaniiJonesX) reported 27 minutes ago from Birmingham, England

  @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

• 
  Shane (@ShaneoTheBaggie) reported 27 minutes ago from West Bromwich, England

  When will your service be fully up and running @EE? Mobile data still dropping in and out

• 
  Dip singh (@dip974) reported 29 minutes ago from Wednesfield, England

  @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

• 
  Guy (@gukea) reported 34 minutes ago from Halesowen, England

  @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

• 
  Zee (@ZSJaved123) reported 36 minutes ago from Birmingham, England

  What on earth is happening to your signal. Sort it out!!! @EE

• 
  Demi (@MissDFreeman) reported 44 minutes ago from West Bromwich, England

  @EE I just got the S25 from the shop and it works except I can't transfer E-sims, both phones with EE. Can you help?

• 
  Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported 48 minutes ago from Wednesfield, England

  @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

• 
  King Of Ink Land ® (@king_body_art) reported 54 minutes ago from Birmingham, England

  @ee I asked a question a few days ago and you ignored me. It's things like thid that really make me question why I am loyal and sticking with you since you took over from Orange. I asked do you know when we will get 10G Network in UK

• 
  tanya mahon (@tattypatch1985) reported 54 minutes ago from Birmingham, England

  @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

• 
  Richard Franks (@richardpfranks) reported 55 minutes ago from Birmingham, England

  @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

• 
  Conrad Clinton Noble (@conrad_noble) reported 56 minutes ago from West Bromwich, England

  @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

• 
  Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported 58 minutes ago from West Bromwich, England

  Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 59 minutes ago from Wednesfield, England

  @nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sajjad El Patron (@SajjadElPatron) reported 7 minutes ago

  @EE How many times i have to speak??? What do you think we don’t have to do anything all day and we should talk to customer service every second day.

• 
  🇬🇧 (@THEREALRFCGURL) reported 8 minutes ago

  @DerekAllan61 @EE We are the same EE crap and sorry we went with them..installation was horrendous..I could have done better..finished up giving us boosters ..shite D x

• 
  TamCFC1888 (@top_timothy) reported 10 minutes ago

  @MarkyTalk @EE Can’t disagree. I’m only with them as I have a historic deal they continue to try and get me to move from. I find their customer service poor and their pricing is for phones ridiculously high compared to others. They are the best for coverage but at on that to a ridiculous degree

• 
  Tim Blandford🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tim_blandford) reported 10 minutes ago

  @EE There’s no “issues”. Your signal just gets worse and worse.

• 
  Jon Pitts (@briavelsjon) reported 11 minutes ago

  @C1981L @MarkyTalk @EE Which town centre? And are you commenting on poor coverage? Or data congestion?

• 
  AndyLFC 🇬🇧 (@C2_ANDY74) reported 11 minutes ago

  @dalli_72 @EE I get 5G but it’s poor. Get 5G then back to 4G then back again. That’s why i think that phone signal in UK is behind US,Canada Europe and Asia

• 
  The Driver 🏴‍☠️ (@i_drive_the_bus) reported 14 minutes ago

  And now campaign limit reached wasnt when I first started trying @EE , dont worry this wont be forgotten on contract renewal especially with the crap signal I've had to suffer all week and the intermittent broadband

• 
  Buzby (@Buzby714052) reported 15 minutes ago

  @EE my EE app keeps showing the message ‘Here is your final bill’ I haven’t asked for a final bill and I can’t do anything else in the app. Can you help me please?

• 
  Dr Paulette D. Wisdom Toppin (@consultwisdom) reported 18 minutes ago

  @EE I am currently overseas and for some reason, despite buying an international add-on, l can't make calls which is annoying. I have called the 'customer service' number but the options are wholly unhelpful and don't address my problem. The App is also useless. Please advise.

• 
  Craig Cassells🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@MitzisLapdog) reported 20 minutes ago

  @DerekAllan61 @EE My wife and I buy brand new mobiles every 3 years (usually Xiaomi previous years model at knocked down price) and have our sim with Talkmobile. Has been £5 per month for years for 10 years, just every now and then they increase the data allowed. Never been a problem.