EE

EE Outage Report in Smethwick, Sandwell, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Smethwick come from postal codes B66.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 11/17/2025 18:20

November 17: Problems at EE

EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Oldbury, Walsall, Wolverhampton, Sutton Coldfield, Dudley, Tamworth, West Bromwich, Tipton, Smethwick, Halesowen, Solihull, Kingswinford, Bromsgrove and Wednesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomOldbury Phone
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomOldbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • mrmjprice MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England

    What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

  • harvey_khela june baby (@harvey_khela) reported from Dudley, England

    What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August

  • ShaneoTheBaggie Shane (@ShaneoTheBaggie) reported from West Bromwich, England

    When will your service be fully up and running @EE? Mobile data still dropping in and out

  • mrmjprice MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England

    @gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.

  • LiamHBCFC Liam H (@LiamHBCFC) reported from Birmingham, England

    @EE is down in Birmingham phone lines down

  • mercede72928186 ✯𝓜εℛcε∂εs✯ 💫 (@mercede72928186) reported from Willenhall, England

    Anyone on EE having trouble making calls ? Mine keeps cutting off #EE @EE

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Wednesfield, England

    @nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.

  • keith291 Keith Cartwright (@keith291) reported from Dudley, England

    @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

  • gukea Guy (@gukea) reported from Halesowen, England

    @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

  • SirAndyDavies Andy Davies! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SirAndyDavies) reported from Birmingham, England

    @Thomberley @ShaunPi73634082 @EE Never!

  • B25dave David Farrell (@B25dave) reported from Dudley, England

    Dear @Apple @EE whoever is trying to piss me off and purchase space in a cloud when my phone has adequate storage capacity please **** right off Thanks

  • horselady_nr Nikki Moore (@horselady_nr) reported from Tamworth District, England

    @EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

  • richardpfranks Richard Franks (@richardpfranks) reported from Birmingham, England

    @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

  • Rob_Edwards90 Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

  • NormWolves1877 Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported from West Bromwich, England

    Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

  • UniqueJames James Houghton (@UniqueJames) reported from Birmingham, England

    @EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?

  • keith291 Keith Cartwright (@keith291) reported from Dudley, England

    @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

  • badgers_back Dan Badger (@badgers_back) reported from Birmingham, England

    Arrrgghh @EE is absolutely ****. Moved to them a few months ago and nothing but problems and today I can’t dial out 😩

  • Rob_Edwards90 Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE I spoke to your customer service team this morning and they were great thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • michelleeb Michelle Birkby (@michelleeb) reported

    @ActualGilly @EE But really, this should have been ee and amazon sorting it out between them, not us chasing one and then another until we got some help

  • gadgetgirl73 Gadget Girl 💙 (@gadgetgirl73) reported

    @EE Not when connected to Wi-Fi. It’s definitely something going on with your network

  • ry_nerdy24 Ryan Scott Hamilton (@ry_nerdy24) reported

    @EE So I've been on my PS4 trying to play GT7 and I have connection issues. I thought it was their servers but I also can't watch Prime Video due to connection issues. So what's going on EE?

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs

  • KIANDR0 kiandro (@KIANDR0) reported

    @EE fix up mate bread down the drain

  • TowlsonAE MTK Towlson (@TowlsonAE) reported

    @EE @wtf___laura HI @EE so its a problem with certain services, i can't connect to epic games, and alot of people cant connect to amazon prime and other services

  • shaz7031 shaz703 (@shaz7031) reported

    @EE cannot connect to my ring security cameras when switching to data on my phone. @ring say to message you. Issues connecting to ring via data started this morning.

  • MaryInDaClub Cat Selling Watermelon ™️ (@MaryInDaClub) reported

    Hey @EE, Just got to the US and my account in the app and web isn’t allowing me to turn on roaming so I have no signal here

  • sphmg Sam Gardner (@sphmg) reported

    @EE I have a problem with my @ring devices. The app is not working, neither is their website. They say they have no problems and it must be my internet provider EE. Everything else works ok. What do you think?

  • SubvertC Subvert City (@SubvertC) reported

    @EE I'm a network engineer I don't need troubleshooting tips but thanks. What I would like, along with everyone else is an acknowledgement that there is an issue and that @EE are doing their best to resolve it in a timely manner. Making people queue on the phone isn't helping