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EE outages and service status in Smethwick, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Aug 13, 9:20 PM GMT+1.
  • 64% Internet (64%)
  • 14% Phone (14%)
  • 9% Wi-fi (9%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)
  • 5% TV (5%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Walsall, Birmingham, Wolverhampton, Dudley, Solihull, Sutton Coldfield, and West Bromwich.

CityProblem TypeReport Time
Walsall Internet 2 days ago
Birmingham Internet 2 days ago
Wolverhampton Wi-fi 2 days ago
Birmingham Internet 2 days ago
Birmingham Phone 3 days ago
Birmingham Internet 5 days ago

Nearby cities with recent reports

Birmingham

4 recent signals

2 days ago
Wolverhampton

2 recent signals

2 days ago
Walsall

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • saritaverma11
    Sarita (@saritaverma11) reported from Birmingham, England

    @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

  • dunn_pdunn1
    Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

  • muddy7617
    Neil Waters (@muddy7617) reported from Solihull, England

    @EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

  • bigdavehotrod77
    Dave Roney (@bigdavehotrod77) reported from Birmingham, England

    @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

  • DrYazzzz
    ....Yaz (@DrYazzzz) reported from Birmingham, England

    @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

  • PaulCadmanUK
    Paul Cadman 🧡 (@PaulCadmanUK) reported from Birmingham, England

    @EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • daveharte
    Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

  • StephenLapper
    Stephen Lapper (@StephenLapper) reported from Wolverhampton, England

    @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

  • lottynew
    Loreta (@lottynew) reported from Beoley, England

    @EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !

  • jonscott1980
    jonathan scott (@jonscott1980) reported from Solihull, England

    @EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.

  • dip974
    Dip singh (@dip974) reported from Wednesfield, England

    @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

  • davehoppy66
    David Hopkinson (@davehoppy66) reported from Bromsgrove, England

    @EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

  • benavfcfranklin
    Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

  • iancruise1972
    Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England

    @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

  • trudy_taylor72
    Trudy (@trudy_taylor72) reported from Tamworth District, England

    @EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?

  • keith291
    Keith Cartwright (@keith291) reported from Dudley, England

    @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

  • mrskhorne
    Karen Horne (@mrskhorne) reported from Sheldon, England

    Youngest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts

  • mercede72928186
    mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported from Wednesfield, England

    @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

  • gukea
    Guy (@gukea) reported from Halesowen, England

    @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • 90Beasty
    Beasty 90 (@90Beasty) reported

    @EE I have paid & its been over a week yet STILL NO service, why is that??

  • coldesign_ltd
    Col Price (@coldesign_ltd) reported

    @EE At no point is it mentioned that only wifi will do the speeds and anything else wont. All our stuff is ethernet. Oh and also im still being charged up till the 21st for a substandard and misleading set up.#bt #ee @BT @EE . Never again . And totally inept customer service too

  • WillWri36918764
    Will Wright (@WillWri36918764) reported

    @Kezmeister82 @EE @BT Doesn't surprise me, even once they connect you, don't be surprised if it won't connect on laptops and mobile phones. Good luck trying to raise an issue after! Have been awful

  • Josh_Russ10
    Josh Russell (C) (@Josh_Russ10) reported

    @EE what the heck is going with your service lately? My connection has been woeful as of late

  • ReeceSullivan1
    Reece Sullivan (@ReeceSullivan1) reported

    We have self driving cars, AI but I can't get **** all signal! Class @EE

  • whealie
    Chris Wheal (@whealie) reported

    Blimey! @EE can't you provide a decent signal in the middle of Blackpool?

  • howdo01
    Jonathan H (@howdo01) reported

    @EE ok how am suppoes to get into your app when keeps going back to login. login on pc works fine.

  • MissCatTrap
    🚂 MissCatTrap 🏳️‍⚧️ (@MissCatTrap) reported

    @chriscollins462 @EE True well it’s already filed but I’d rather just have the router replaced as anyone with a braincell can tell that’s the problem

  • birthdaycakexo
    3 ⭐️ general (@birthdaycakexo) reported

    honestly @EE wtf is going on with my service

  • rhiangibson_
    Rhian (@rhiangibson_) reported

    @EE in Mauritius and I’m unable to call customer services using my roaming package. It just says call ended, what can I do? I have an iPad coming and I have received no delivery confirmation email/texts but I spoke to a DPD driver on my doorbell as he attempted delivery yesterday