EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Dudley, Solihull, Sutton Coldfield, and West Bromwich.

City	Problem Type	Report Time
Birmingham	Internet	22 hours ago
Birmingham	E-mail	3 days ago
Birmingham	Internet	4 days ago
Wolverhampton	Phone	4 days ago
Birmingham	E-mail	4 days ago
Birmingham	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  P. Angela Grant (@Pingviners_n) reported 3 minutes ago from Birmingham, England

  @EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!

• 
  Guy (@gukea) reported 3 minutes ago from Halesowen, England

  @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

• 
  ✯𝓜εℛcε∂εs✯ 💫 (@mercede72928186) reported 4 minutes ago from Willenhall, England

  Anyone on EE having trouble making calls ? Mine keeps cutting off #EE @EE

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 9 minutes ago from Brownhills, England

  @EE I spoke to your customer service team this morning and they were great thanks.

• 
  Neil Waters (@muddy7617) reported 11 minutes ago from Solihull, England

  @EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

• 
  Lesa Horton MBE (@horton_lesa) reported 16 minutes ago from West Bromwich, England

  @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

• 
  Dave Harte (@daveharte) reported 18 minutes ago from Birmingham, England

  @EE All sorted now via a phone call. No problem.

• 
  Nikki Moore (@horselady_nr) reported 20 minutes ago from Tamworth District, England

  @EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me

• 
  𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported 22 minutes ago from West Bromwich, England

  Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

• 
  upsie daisie (@upsiedasie) reported 26 minutes ago from Birmingham, England

  @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

• 
  Haani İYİ (@haani_m1) reported 28 minutes ago from Birmingham, England

  @EE what’s with no service how do i have no signal or service without WiFi

• 
  James (@jimmydoris1986) reported 28 minutes ago from Solihull, England

  @welshkate81 @EE They take the piss. Bet your phone starts having issues

• 
  Dan Badger (@badgers_back) reported 29 minutes ago from Birmingham, England

  Arrrgghh @EE is absolutely ****. Moved to them a few months ago and nothing but problems and today I can’t dial out 😩

• 
  Stephen Lapper (@StephenLapper) reported 30 minutes ago from Wolverhampton, England

  @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

• 
  JH 🥳🪩 (@jfrncs_) reported 41 minutes ago from Birmingham, England

  Not @EE showing as full signal 5G but not actually providing a 5G service

• 
  Sophia Goldsmith (@dinglette1972) reported 45 minutes ago from Wednesfield, England

  @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 49 minutes ago from Brownhills, England

  @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

• 
  june baby (@harvey_khela) reported 53 minutes ago from Dudley, England

  What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August

• 
  ....Yaz (@DrYazzzz) reported 55 minutes ago from Birmingham, England

  @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

• 
  Jonathan Whiteland (@chailey_) reported 56 minutes ago from Birmingham, England

  Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bez Beresford (@bezberesford) reported 56 seconds ago

  Hello @EE your mast at LA6 3AR chapel le dales seem to be offline? Is there an issue

• 
  Martin Elliker (@MartinElliker) reported 2 minutes ago

  @EE well well, I’ve just received a letter from yourselves at EE stating that my complaint has been closed ! Who says it is - certainly not me and I have not in any concept closed my complaint against you as an organisation- How do you even exist pulling stunts like this - about time off on was alerted to your underhand ways of working and billing - since the 11th August I’m being charged for TNT sports which I still can’t access - so don’t tell me this complaint is closed beauties far from being closed as I state - what a 💩

• 
  Jack Parker (@Jacklolcow) reported 2 minutes ago

  @EE its been 7 days since you guys turned off our fibre broadband for no reason (paying customers)! I'm running out of data hotspotting my phone just to work. We paid for a fibre upgrade in March, you only JUST installed it last Tuesday, 3 days later you switched it off. Help!

• 
  DEANO (@_Deano__) reported 5 minutes ago

  @EE thank you EE for another bad experience, now moving away from this company, all they’ve ever done is cause me hassle… almost 2 years ago lies and problems (someone did fix the issue after couple weeks) and now issues with broadband.

• 
  Martin Elliker (@MartinElliker) reported 7 minutes ago

  @EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!

• 
  Jacqui Archer (@jacqui_archer) reported 8 minutes ago

  @EE Hi, I'm trying to work from home and my broadband keeps going down. This is the 2nd time I've reported it

• 
  Carlo Gibbs (@carlogibbs) reported 10 minutes ago

  Absolutely staggering from @vodafone I explained I’m a 20+ year customer and highlighted both @tescomobile and @EE mobile are £7-10 a month cheaper, same phone, same plan etc. The response was to say sorry, that’s the price, no deal, you can leave. So now I’m leaving.

• 
  John Lee Garrett (@johnnyg_pinty) reported 10 minutes ago

  @EE so after your advice on speaking to you again on potentially upgrading and staying with you. Not only was the price again higher than a new customer but was more expensive than the first quote 15 years ive been with you and you clearly no longer value my custom

• 
  Josh Jackson (@IamJoshJackson) reported 12 minutes ago

  Hey @EE you’re leaving a voicemail for me 10 times per day asking me to setup my voicemail (which I’ve already done). Tried your in-app help and it told me to check FAQs. Can someone help?

• 
  Greg (@Peter_Gregory_H) reported 15 minutes ago

  @EE I am due to get a call from Kevin (around 12.30) only because I went into your Richmond upon Thames shop and Samira was very helpful. Otherwise, as a loyal EE customer, I feel let down and disillusioned with your service, which certainly doesn’t live up to your marketing slogans.