EE Outage Report in Smethwick, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Smethwick come from postal codes B66.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at EE
EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Bilston, Tipton, Birmingham, Willenhall, Walsall, Sutton Coldfield, Kidderminster, Oldbury, Wolverhampton, Redditch, West Bromwich, Brierley Hill, Dudley, Smethwick and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Bilston |
Total Blackout | |
| Bilston |
Total Blackout | |
| Tipton |
Internet | |
| Bilston |
Total Blackout | |
| Bilston |
Total Blackout | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating
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Shane
(@ShaneoTheBaggie) reported
from
West Bromwich, England
When will your service be fully up and running @EE? Mobile data still dropping in and out
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Joanne Gough
(@RosieJ0) reported
from
Wombourne, England
@EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.
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P. Angela Grant
(@Pingviners_n) reported
from
Birmingham, England
@EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!
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R Joberns
(@rjoberns) reported
from
Halesowen, England
@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
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Your Boy, Rob Edwards.
(@Rob_Edwards90) reported
from
Brownhills, England
@EE I spoke to your customer service team this morning and they were great thanks.
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Mr Norm's Premier league adventure extravaganza 🍻
(@NormWolves1877) reported
from
West Bromwich, England
Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒
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James Houghton
(@UniqueJames) reported
from
Birmingham, England
@EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?
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lee hunt
(@leehunt4) reported
from
West Bromwich, England
@EE hi is there problems with the network signal is bad
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R Joberns
(@rjoberns) reported
from
Halesowen, England
@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
-
Your Boy, Rob Edwards.
(@Rob_Edwards90) reported
from
Brownhills, England
@EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.
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jay
(@jayedwards96) reported
from
Birmingham, England
@EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time
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R Joberns
(@rjoberns) reported
from
Halesowen, England
@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
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Haani İYİ
(@haani_m1) reported
from
Birmingham, England
@EE what’s with no service how do i have no signal or service without WiFi
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Dr. Abdalla M Ahmed
(@RxAbdalla1) reported
from
Birmingham, England
@EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Wednesfield, England
@nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.
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R Joberns
(@rjoberns) reported
from
Halesowen, England
@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
-
Sophia Goldsmith ♐ 索菲亚
(@dinglette1972) reported
from
Wednesfield, England
@EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!
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Andy Davies! 🏴🇮🇹🏴
(@SirAndyDavies) reported
from
Birmingham, England
@Thomberley @ShaunPi73634082 @EE Never!
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Matt
(@hellomattwalker) reported
from
Birmingham, England
Major issues with @EE today. Complete loss of signal, let alone data use.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ami
(@ATMadein84) reported
@EE @CaptainDarlingK This is not true. I rung today to ask if I can downgrade my package and got told no. I’m now looking at a £59 a month “simple” package. Been a loyal customer for over 20 years. Absolute piss take.
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John Downes
(@John_2799) reported
Am I reading this right? My contract is going up by over £13 a month, I know it goes up year to year due to "inflation", interesting how in all this years its never gone down. But £13 a month extra is a joke. I'm sure it's normally been £2-3 a month when it goes up. @EE
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Mr Elon
(@William59287871) reported
from
Brentwood, England
@EE Hi guy's, been trying to login to account, but unable to do that, spoke on phone twice ( to woman called Chelsea) promised to come back to me ( within 30minutes) ..but didn't happen , are your email servers down??
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Andy Mackie
(@andy3196) reported
Well, as @ee have done nothing to help, I have had to escalate it to a formal complaint on their website. Hopefully that will be enough and I won't have to be contacting @Ofcom
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Infinate Mooster Dog
(@DogMooster) reported
@CaptainDarlingK @EE Get a letter of deadlock and compassion to the communications ombudsman. It costs EE for every complaint. If you can't get your money back, at least cost them some.
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Nicholas
(@NicholasP3486) reported
@terry65919713 @SkyFootball me too time to look elsewhere I mean you think there was a cost of living crisis but obviously not @EE are just as bad £7.00 increase no loyalty to customers anymore
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Alison McGrigor
(@alimcgrigor) reported
@EE @MarcAllera @Ofcom - i was promised a resolution to the fraud on my account (when you sent an iPhone to a fraudster) w/i 7 days. Heard nothing. Promised a courtesy follow up call and a call from a manager (following complaint) today. Nothing. What do I do next please?
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Kubrick's Lens Cap
(@kubrickslenscap) reported
No matter how much I try I cannot get any MMS messages to send on my Honor 50 with @EE - >ve changed apps, changed the APN settings, check picture messaging is enables but *NOTHING* works. Normal messages send no problem. Just MMS. Anyone any ideas?! #help
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Ali Kahn
(@aKahnR) reported
Does @EE know there is zero signal on their network in Manchester Airport Terminal 2 arrivals? As soon as you enter the signal is gone. Never do I see “No Service” on my phone except here. Good luck getting in touch with your loved ones or arranging transportation.
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Infinate Mooster Dog
(@DogMooster) reported
@Samj65 @EE Get a letter of deadlock and complain to the communications ombudsman. It costs EE for every complaint. If you can't get your money back, at least cost them some.