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EE Outage Report in Smethwick, Sandwell, England

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The latest reports from users having issues in Smethwick come from postal codes B67 and B66.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 12/08/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Dudley, Brierley Hill, Sutton Coldfield, Wolverhampton, West Bromwich, Walsall, Oldbury, Smethwick, Halesowen, Redditch, Tamworth, Tipton, Solihull and Kingswinford.

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City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomDudley Internet
United KingdomBrierley Hill Phone
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomSutton Coldfield Total Blackout

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • MutliRaceMan Jean Thierry (@MutliRaceMan) reported from Birmingham, England

    @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

  • donnak2002 Donna (@donnak2002) reported from Walsall Wood, England

    @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

  • Nikki_Jayne7 Nikki Jayne (@Nikki_Jayne7) reported from Tamworth District, England

    @EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

  • Jarrook Jody (@Jarrook) reported from Wolverhampton, England

    Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

  • OoRITE_C4 C5 (@OoRITE_C4) reported from Birmingham, England

    So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

  • OoRITE_C4 C5 (@OoRITE_C4) reported from Birmingham, England

    @DeanBryan_ @EE Bun voda, they're the worst

  • benavfcfranklin Ben Franklin. (@benavfcfranklin) reported from Dudley, England

    @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

  • trudy_taylor72 Trudy (@trudy_taylor72) reported from Tamworth District, England

    @EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?

  • Bizzle_187 Tally B (@Bizzle_187) reported from Wolverhampton, England

    @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

  • De3ze De3ze (@De3ze) reported from Solihull, England

    @EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾

  • TheDivineFrog Frog Princess 🐸 (@TheDivineFrog) reported from Birmingham, England

    @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

  • ForbesProducer Forbes Coleman (@ForbesProducer) reported from Birmingham, England

    @EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

  • karu1402 🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported from Tamworth District, England

    @EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

  • cazman3011 caroline palmer (@cazman3011) reported from Birmingham, England

    @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

  • lovingit2015 𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported from West Bromwich, England

    Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

  • dean_kavanagh Dean Kavanagh (@dean_kavanagh) reported from Solihull, England

    @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE I’m still having issues, can’t log into my account

  • ZachariahED Zac Davies (@ZachariahED) reported from Walsall Wood, England

    @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

  • davehoppy66 David Hopkinson (@davehoppy66) reported from Bromsgrove, England

    @EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CraygeRev crayge revell (@CraygeRev) reported

    @stillgray Get him cancelled in the UK, he has shows at @O2 arenas all over the UK soon! Get these shows cancelled or I wail never use your services again! Phone contracts will be moving to @EE if these shows continue!

  • gregmcausland Greg McAusland (@gregmcausland) reported

    @EE will they be able to help? I do have an ee mobile, but its not the same account as the broadband, it's in my wife's name. I suppose ill have to wait for her to get back in before calling?

  • Rubiespal Patricia @Rubiespal (@Rubiespal) reported

    @ItsJamesPowers @EE BT customer over 50 years.

  • AkeelaAhmed Akeela Ahmed MBE (@AkeelaAhmed) reported

    @EE I’ve already messaged on the app, I was supposed to be put in touch with a guide from noonish, we already texted HELP to 66033 at 13.13 and haven’t received a call back. We are suppose to be receiving a power cable since last night. You need to fix this issue and get on with it.

  • CraygeRev crayge revell (@CraygeRev) reported

    @billymooreAPBD Does @O2 know about this ****? He’s touring the uk soon in there arenas? If these shows continue as planned I’ll be changing my phone contacts to @EE

  • dapperlad2911 Chris Feltham-Smith (@dapperlad2911) reported

    @EE any chance I can talk to a human? I can’t track my iPhone order, can someone help

  • suggfttdeyes Paris (@suggfttdeyes) reported

    @EE Hello, I am trying to access the app but it’s telling me my account has been closed when it hasn’t. There isn’t an option for me to chat to someone on live chat. Can someone help please?

  • mikedhamer Mike Hamer (@mikedhamer) reported

    @EE has anyone else had a problem with this WiFi 7 I've had nothing but problems with it since day one, to be honest I've had problems with EE before I had WiFi 7.

  • lexafletcher Alexandra Fletcher (@lexafletcher) reported

    @EE I'm trying to help my mum upgrade and your plans have changed price within a few hours, ie there were one price and are now far more expensive with exactly the same offer. Can you explain?

  • ItsJamesPowers James Powers 🇬🇧 (@ItsJamesPowers) reported

    @Rubiespal @EE I’ve been a EE customer for 20 years and I’m treated this way. It isn’t on