EE

EE Outage Report in Smethwick, Sandwell, England

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The latest reports from users having issues in Smethwick come from postal codes B66.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 01/21/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: Walsall, Birmingham, Oldbury, Dudley, Bilston, Tipton, Willenhall, Sutton Coldfield, Kidderminster, Wolverhampton, Redditch, West Bromwich, Brierley Hill, Smethwick and Solihull.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalsall Internet
United KingdomBirmingham Total Blackout
United KingdomOldbury Internet
United KingdomDudley Internet
United KingdomOldbury Wi-fi
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • stourdave Dave (@stourdave) reported from West Bromwich, England

    @EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉

  • dip974 Dip singh (@dip974) reported from Wednesfield, England

    @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

  • therealGDJ Garath Williams (@therealGDJ) reported from Solihull, England

    @EE I want my account credited and switched back on. YOUR system has messed up not me. Two choices, fix it or let me leave.

  • dip974 Dip singh (@dip974) reported from Wednesfield, England

    @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

  • bigdavehotrod77 Dave Roney (@bigdavehotrod77) reported from Birmingham, England

    @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

  • StephenLapper Stephen Lapper (@StephenLapper) reported from Wolverhampton, England

    @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

  • AlumRockCF ARCF (@AlumRockCF) reported from Birmingham, England

    @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

  • dinglette1972 Sophia Goldsmith (@dinglette1972) reported from Wednesfield, England

    @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

  • richardkimberl3 richard kimberley (@richardkimberl3) reported from Redditch, England

    @EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours

  • kieran_stanley Kieran (@kieran_stanley) reported from Birmingham, England

    @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

  • andygorton63 gort (@andygorton63) reported from Dudley, England

    @dinglette1972 @EE **** em off go with someone else 👍

  • iancruise1972 Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England

    @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

  • bjwgorman Ben Gorman (@bjwgorman) reported from Solihull, England

    @EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

  • muddy7617 Neil Waters (@muddy7617) reported from Solihull, England

    @EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

  • Breny85 Brenden (@Breny85) reported from Birmingham, England

    @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

  • kelaniebookie Bukky Kelani (@kelaniebookie) reported from Birmingham, England

    @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

  • mercede72928186 mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported from Wednesfield, England

    @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

  • yusuf_huraira Yusuf (@yusuf_huraira) reported from Birmingham, England

    @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

  • WaseemZaffar Waseem Zaffar (@WaseemZaffar) reported from Birmingham, England

    These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • benjames1996 BJ (@benjames1996) reported

    @EE an awful network, can’t make or receive calls. Best network you’re having a laugh!

  • RichardHarraway richard harraway (@RichardHarraway) reported

    @Jckmorg @EE The problem has resolved itself. EE have had a failure. I think everything is working now🤞🏻

  • ManyaBlanca Manya Blanca (@ManyaBlanca) reported

    @EE @ClareDavis20889 You've copied and pasted that for 4 going on 5 hours. So no update coming is what your saying. As you refuse to use any other language other than this tired copied message as a reply to every customer trying to contact you. @which is this best network kind behaviour?

  • cpeel86 charlotte (@cpeel86) reported

    @acidlois @EE This is awful. I hope you’re alright! Disgusting EE aren’t even letting us know what’s going on

  • KissKissBBang 𝙼𝚛 𝙺𝚒𝚜𝚜 𝙺𝚒𝚜𝚜 𝙱𝚊𝚗𝚐 𝙱𝚊𝚗𝚐 (@KissKissBBang) reported

    @EE Any danger of you ever answering? I’ve had no service all day

  • smil3r5 Lee (@smil3r5) reported

    @EE @toonscooby Why does your service status page report there is a good service in my area. But all day I’ve had folk texting me saying they can’t call me

  • merseygirl23 Jane Sinclair (@merseygirl23) reported

    @EE Trying to call customer services & coming up user busy. Tried to tweet the Ask EE team and coming up as their account is suspended. Was told someone would call me today and yet again nobody called. Utterly useless.

  • CTG2011 CLIVE GOMES (@CTG2011) reported

    @EE are the customer service lines down? Have been trying to call for the last hour

  • smil3r5 Lee (@smil3r5) reported

    @EE That’s fine. Update your service status to let customers know instead of letting them believe everything is fine

  • stuarttaylor79 Stuart (@stuarttaylor79) reported

    @EE I hope you are going to compensate all your customers for the awful lack of service we pay alot of money for every month. I am sure if we didn't pay our direct debit you would be charging us extra for this. Shocking this has been going on for many hours now.