EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Walsall, Birmingham, Dudley, Solihull, Wolverhampton, Sutton Coldfield, West Bromwich, Wednesbury, Willenhall, and Oldbury.

City	Problem Type	Report Time
Walsall	Internet	2 days ago
Birmingham	Internet	2 days ago
Dudley	Phone	4 days ago
Dudley	Internet	6 days ago
Solihull	Wi-fi	6 days ago
Birmingham	E-mail	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Jordan Ladley (@jordanladley) reported 48 seconds ago from Solihull, England

  @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

• 
  jonathan scott (@jonscott1980) reported 1 minute ago from Solihull, England

  @EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.

• 
  Keith Cartwright (@keith291) reported 2 minutes ago from Dudley, England

  @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

• 
  Joanne Gough (@RosieJ0) reported 11 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 14 minutes ago from Brownhills, England

  @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

• 
  Shane (@ShaneoTheBaggie) reported 15 minutes ago from West Bromwich, England

  When will your service be fully up and running @EE? Mobile data still dropping in and out

• 
  Dan Badger (@badgers_back) reported 16 minutes ago from Birmingham, England

  Arrrgghh @EE is absolutely ****. Moved to them a few months ago and nothing but problems and today I can’t dial out 😩

• 
  Dr. Abdalla M Ahmed (@RxAbdalla1) reported 19 minutes ago from Birmingham, England

  @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

• 
  Forbes Coleman (@ForbesProducer) reported 22 minutes ago from Birmingham, England

  @EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

• 
  nicole (@nicole118nicole) reported 28 minutes ago from Birmingham, England

  @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

• 
  Neil Waters (@muddy7617) reported 29 minutes ago from Solihull, England

  @EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

• 
  Tara (@t_talbotx) reported 31 minutes ago from West Bromwich, England

  @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

• 
  𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported 34 minutes ago from West Bromwich, England

  Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

• 
  Dip singh (@dip974) reported 38 minutes ago from Wednesfield, England

  @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

• 
  Zac Davies (@ZachariahED) reported 42 minutes ago from Walsall Wood, England

  @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

• 
  Andy L. (@Andy_Lane_) reported 48 minutes ago from Birmingham, England

  @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

• 
  Sophia Goldsmith (@dinglette1972) reported 51 minutes ago from Wednesfield, England

  @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

• 
  jay (@jayedwards96) reported 52 minutes ago from Birmingham, England

  @EE why is my connection being so slow tonight?

• 
  Kieran (@kieran_stanley) reported 54 minutes ago from Birmingham, England

  @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

• 
  Dannniiii😁 (@DaniiJonesX) reported 59 minutes ago from Birmingham, England

  @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emily gregory (@emilygreg22) reported 8 minutes ago

  @KimElizabethF @EE They are telling you what to do to get it sorted so why are you not listening? Make a complaint if you want but you still need to ring

• 
  AcharyaViren (@AcharyaShahV) reported 10 minutes ago

  BT & EE @EE @bt_uk hello WiFi and mobile both have a same problem low connection sometime no connection need help.

• 
  Bev Nicholas (@bevangeleyes) reported 13 minutes ago

  @EE hey, I’ve taken o it a new contract with EE to start next month. Do I need to cancel my current contract with EE or will it do it automatically? Thanks

• 
  peter wilson (@wilsonpeter48) reported 14 minutes ago

  @EE I have tried all SIM cards as tests the only 2 that seem to work most of the time are O2 based transmitters and Vodafone but coustomer service doesn't match phone SIM. I need a reliable SIM service being disabled with health issues to connect to my infusion pumps

• 
  Dave (@Gazelle1981) reported 14 minutes ago

  @EE and #AITHomeDelivery please can someone help me? Trying to get an item delivered and have no idea what's going on. Doesn't seem like either party is talking to the other.

• 
  Hatz (@DevilHatman) reported 15 minutes ago

  DO NOT EVER BECOME A CUSTOMER OF @virginmedia THEIR NETWORK IS UNSTABLE AND NOT FIT FOR PURPOSE. THEY WEASEL OUT OF DELIVERING A SERVICE BY SAYING THEY ONLY GUARANTEE ONE PART OF IT AND CHARGING THE EXIT FEE. THE £28M @Ofcom FINE WAS 100% DESERVED. LOOKING AT MOVING TO @EE

• 
  ANDREW HENDERSON (@AHende1006) reported 20 minutes ago

  @bt_uk 2 hours and 15 minutes to get my replacement Hub up and running on the phone to you. Crap customer experience @EE .

• 
  Mugiwara Arthur 🏆 (@KingArthur22038) reported 24 minutes ago

  @Gazmeister01 @England @EE Yh ofc but no problem with them representing the country they were born and love

• 
  Kev (@vpharm) reported 25 minutes ago

  @EE ee are aiding criminals. They allowed someone to claim to live at my address! They have NEVER lived in my community let alone my HOME! EE are doing this on purpose & EE should be fined!

• 
  Lou (@St_Loony) reported 26 minutes ago

  @EE I haven't traded anything in yet because I'm still awaiting the code, which is the issue I'm trying to talk to you about