EE outages and service status in Smethwick, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 3, 4:48 PM GMT+1.
- Total Blackout (71%)
- Wi-fi (21%)
- Phone (7%)
The latest reports from users having issues in Smethwick come from postal codes B66 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent EE outage reports came from the following cities: Birmingham, Tamworth, Solihull, Oldbury, West Bromwich, Walsall, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Sutton Coldfield, Kingswinford, Willenhall, and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 24 hours ago |
|
Tamworth
|
Phone | 2 days ago |
|
Solihull
|
Wi-fi | 2 days ago |
|
Oldbury
|
Wi-fi | 3 days ago |
|
West Bromwich
|
Internet | 3 days ago |
|
Birmingham
|
Internet | 3 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Dave Harte (@daveharte) reported from Birmingham, England@EE All sorted now via a phone call. No problem.
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David Hopkinson (@davehoppy66) reported from Bromsgrove, England@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
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PeteSloanPhotography (@psphotography79) reported from Birmingham, England@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
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Forbes Coleman (@ForbesProducer) reported from Birmingham, England@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
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Frog Princess 🐸 (@TheDivineFrog) reported from Birmingham, England@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
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Donna (@donnak2002) reported from Walsall Wood, England@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!
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Jody (@Jarrook) reported from Wolverhampton, EnglandJust realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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Ben Franklin. (@benavfcfranklin) reported from Dudley, England@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
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🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported from Tamworth District, England@EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.
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Matthew Sparks (@matthew_74) reported from West Bromwich, England@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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caroline palmer (@cazman3011) reported from Birmingham, England@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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De3ze (@De3ze) reported from Solihull, England@EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾
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Jean Thierry (@MutliRaceMan) reported from Birmingham, England@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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Dean Kavanagh (@dean_kavanagh) reported from Solihull, England@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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𝓛𝓮𝓮 🇬🇧 🏴 (@lovingit2015) reported from West Bromwich, EnglandRita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.
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Nikki Jayne (@Nikki_Jayne7) reported from Tamworth District, England@EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.
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....Yaz (@DrYazzzz) reported from Birmingham, England@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
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Zac Davies (@ZachariahED) reported from Walsall Wood, England@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.
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nicole (@nicole118nicole) reported from Birmingham, England@EE I’m still having issues, can’t log into my account
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jenson (@jensonanderton) reported@England @EE Has to be mudwookie surely, only one that played like he gave a ****
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Lauren Gillam (@lagillam) reported@EE care to call back customers when your signal drops?
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Iciclelolly (@SLeet73641) reported@CorkGourmetGuy @EE Yes, one EE operator told me to stick my BT phone wire into the new EE mobile router. When I said I see no hole for it, they charged me a pound to send a technician down, who then said, you don't need that land line. My drama with no Internet has been ongoing 2 and half months.
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Tracey Morrissey (@Traceyteebone) reported@EE Then I would like to report that this is a scam! Caller told me he could escalate my complaint and wanted to direct me to download an app for a refund. Sounded dodgy so I hung up.
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Mr Blue Sky (@Coal_Miners_Son) reported@EE @bt_uk absolute joke, broadband been down since 1pm Thursday 14th and cannot be looked at until Tuesday 19th. Not interested in resolving sooner.
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Alex Morton (@MortonAlex) reported@EE open reach engineer came this morning. Gave no prior notification. Says work is completed but we have no signal. Made no effort to check things were working. Time to leave EE?
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Iciclelolly (@SLeet73641) reported@KimAlexandraUK @bt_uk @EE They lie to us and shove us BT customers over to EE Mobile broadband, which is ****. Actually BT broadband still operates and still runs copper and fibre. I am getting BT installation AGAIN later this month. Don't waste time with EE, everything they say is Bullshitt.
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Kanuba.Jr (@PrimaryMike) reported@EE The EE App and the General online EE service is literally the worst of any experience I use. Complicated, over designed, unclear. It is dead simple to explain how to roam, how to gift data etc. etc. yet somehow these options have been over complicated. Year in, year out
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⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA (@FWyineMagazine) reportedNCSC Continuous #cyberattacks 04-08-2025 0000hrs - 15-08-2025 ongoing (DDOS & Bandwidth attenuated, signal suppression) in MK region. Properties (10),12), (13) in particular involved with UK telecoms interference @EE please advise asap 100Mbps+ to< 10Mbps 4G in 5G Unlimited area
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Iciclelolly (@SLeet73641) reported@LydiaEmillen @EE Yup 2 and a half months dancing around incorrect advice from EE. 3 out of 5 work days each week no Internet. Job hunt interviews cancelled because of poor Internet. 😭The only thing EE is good at is taking a pile of money from your bank. Make sure you cancel DD and pay manually.