EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Kidderminster, Dudley, Smethwick, Wolverhampton, West Bromwich, Wednesbury, Stourbridge, and Walsall.

City	Problem Type	Report Time
Birmingham	Phone	18 minutes ago
Kidderminster	Phone	2 days ago
Birmingham	Internet	3 days ago
Birmingham	Internet	3 days ago
Birmingham	Wi-fi	6 days ago
Dudley	Phone	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  deb fitzgerald (@deb_fitzgerald) reported 2 minutes ago from Birmingham, England

  @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

• 
  David Farrell (@B25dave) reported 6 minutes ago from Dudley, England

  Dear @Apple @EE whoever is trying to piss me off and purchase space in a cloud when my phone has adequate storage capacity please **** right off Thanks

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 7 minutes ago from Birmingham, England

  @gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.

• 
  Keith Cartwright (@keith291) reported 11 minutes ago from Dudley, England

  @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

• 
  𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported 13 minutes ago from West Bromwich, England

  Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

• 
  Dip singh (@dip974) reported 15 minutes ago from Wednesfield, England

  @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

• 
  Matt (@hellomattwalker) reported 22 minutes ago from Birmingham, England

  Major issues with @EE today. Complete loss of signal, let alone data use.

• 
  Jonathan Whiteland (@chailey_) reported 26 minutes ago from Birmingham, England

  Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

• 
  Bukky Kelani (@kelaniebookie) reported 27 minutes ago from Birmingham, England

  @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

• 
  Kira🦁 (@pyper18th) reported 29 minutes ago from Birmingham, England

  @EE is there a chat with yourselves to cancel my BB?

• 
  Forbes Coleman (@ForbesProducer) reported 32 minutes ago from Birmingham, England

  @EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

• 
  Brenden (@Breny85) reported 33 minutes ago from Birmingham, England

  @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

• 
  Frog Princess 🐸 (@TheDivineFrog) reported 38 minutes ago from Birmingham, England

  @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

• 
  Andy L. (@Andy_Lane_) reported 41 minutes ago from Birmingham, England

  @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

• 
  Joanne Gough (@RosieJ0) reported 41 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  Nikki Jayne (@Nikki_Jayne7) reported 42 minutes ago from Tamworth District, England

  @EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

• 
  R Joberns (@rjoberns) reported 43 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍 (@loulabelle46) reported 45 minutes ago from Tamworth District, England

  @SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE

• 
  Richard Franks (@richardpfranks) reported 48 minutes ago from Birmingham, England

  @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

• 
  Jean Thierry (@MutliRaceMan) reported 52 minutes ago from Birmingham, England

  @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MindTheGap (@mindthegap2018) reported 30 seconds ago

  @EE Well that's terrible customer service. I'm reporting a problem, and yet you can't access my account! Is this a bot account dealing with customers?

• 
  Ian Dickerson (@WanderingIan) reported 2 minutes ago

  @LeilaniDowding @EE Most people have a cordless phone in their home. If the power went out it becomes useless. Only corded phones work in a power outage

• 
  Mark (@ArtilleryMan728) reported 2 minutes ago

  Why is it I reside 12 miles North from the centre of Cardiff and have 2 sim cards in my phone on different networks but only receive a 5G and 4G signal? I travel thousands of miles to the tiny Greek island of Skiathos and receive 5G and 5G. Can someone explain why that is. I am guessing there are still insufficient 5G masts outside of Cardiff. @EE @tescomobile

• 
  Ian Wardell (@ian_wardell) reported 10 minutes ago

  @EE EE supplies my broadband, not my mobile service.

• 
  Caecilius (@shardcreek) reported 12 minutes ago

  Day two of @EE totally ignoring my complaint, now a month to install broadband they promised weeks ago, two appointments made, two no shows without explanation. 45 minutes on hold whilst they keep taking my money. Disgusting

• 
  Alan's daughter the super supporter⚫⚪ (@Hodbow) reported 13 minutes ago

  @EE my daughter signed up for your broadband on the basis of getting an iPad for £100. She has an email promising a text/email after the cooling off period. This has never materialised. She’s been into store & called and your staff couldn’t be more unhelpful.

• 
  Wozza (@Wozza777) reported 13 minutes ago

  @LeilaniDowding @EE You use the mobile network

• 
  Tina B (@Teena35) reported 15 minutes ago

  @EE what happened to my unlimited data on my phone that was promised because my WiFi has broken down - and I have to wait 5 more days

• 
  Gillian Jamieson (@GillRaeWalker) reported 20 minutes ago

  @whalley34825 @LeilaniDowding @EE Lasts an hour. We are in trouble.

• 
  Yasmin Stafford (@YasminStafford) reported 21 minutes ago

  Just been told my complaint has been closed without being given any update or resolution??? @EE