EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Dudley, West Bromwich, Birmingham, Kidderminster, Smethwick, Wolverhampton, Wednesbury, Stourbridge, and Walsall.

City	Problem Type	Report Time
Dudley	Internet	14 hours ago
West Bromwich	Internet	18 hours ago
West Bromwich	Internet	18 hours ago
Birmingham	Phone	4 days ago
Kidderminster	Phone	5 days ago
Birmingham	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Hitendra (@Hitendra70) reported 30 seconds ago from West Bromwich, England

  @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

• 
  ARCF (@AlumRockCF) reported 1 minute ago from Birmingham, England

  @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

• 
  upsie daisie (@upsiedasie) reported 4 minutes ago from Birmingham, England

  @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

• 
  jay (@jayedwards96) reported 8 minutes ago from Birmingham, England

  @EE why is my connection being so slow tonight?

• 
  Liam M-D (@LiamM_D) reported 16 minutes ago from Aldridge, England

  @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

• 
  Brenden (@Breny85) reported 20 minutes ago from Birmingham, England

  @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

• 
  𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported 22 minutes ago from Wednesfield, England

  @EE i’m getting no internet signal whatsoever guys, what’s going on?!

• 
  Sophia Goldsmith (@dinglette1972) reported 22 minutes ago from Wednesfield, England

  @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

• 
  Guy (@gukea) reported 25 minutes ago from Halesowen, England

  @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

• 
  jedibiker (@jedibikrt76) reported 27 minutes ago from Birmingham, England

  @EE why always is my signal so low? Two bars out 4? All the time

• 
  Zee (@ZSJaved123) reported 27 minutes ago from Birmingham, England

  What on earth is happening to your signal. Sort it out!!! @EE

• 
  Conrad Clinton Noble (@conrad_noble) reported 32 minutes ago from West Bromwich, England

  @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

• 
  De3ze (@De3ze) reported 36 minutes ago from Solihull, England

  @EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾

• 
  King Of Ink Land ® (@king_body_art) reported 41 minutes ago from Birmingham, England

  @ee I asked a question a few days ago and you ignored me. It's things like thid that really make me question why I am loyal and sticking with you since you took over from Orange. I asked do you know when we will get 10G Network in UK

• 
  nicole (@nicole118nicole) reported 43 minutes ago from Birmingham, England

  @EE I’m still having issues, can’t log into my account

• 
  Dannniiii😁 (@DaniiJonesX) reported 45 minutes ago from Birmingham, England

  @EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?

• 
  Kieran (@kieran_stanley) reported 48 minutes ago from Birmingham, England

  @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

• 
  Andy L. (@Andy_Lane_) reported 49 minutes ago from Birmingham, England

  @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

• 
  Zac Davies (@ZachariahED) reported 53 minutes ago from Walsall Wood, England

  @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

• 
  Trudy (@trudy_taylor72) reported 54 minutes ago from Tamworth District, England

  @EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cptc66 (@FSharpe55) reported 8 minutes ago

  @LeilaniDowding @EE If ain't broke don't fix it 🙄🙄

• 
  Wozza (@Wozza777) reported 14 minutes ago

  @LeilaniDowding @EE You use the mobile network

• 
  CraigH (@cragz_uk) reported 16 minutes ago

  @stuuk11 @LeilaniDowding @EE Copper is being phased out for Fibre Optic not WIFI. Maybe its different for mobile companies but you would have to be insane to get your home phone and internet service with a mobile network company.

• 
  leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported 17 minutes ago

  @stuuk11 @EE That’s my point. What happens if you need to call ambulance police or fire engine. Or ca a neighbour for help. It’s so dangerous

• 
  Andy (Honk Honk) Robertson (@AndyRob04327914) reported 18 minutes ago

  Anyone else got @ee broadband issues? I'm done with them. At one point is it a breech of contract so I can bin them off.

• 
  Bobby Benoir (@BobcatBenoir) reported 20 minutes ago

  ******* @EE & its multiple options of help but non of which are to talk to a ******* human! also not one option on any link covers my issue WHICH I WHY I NEED TO ACTUALLY SPEAK TO SOMEONE YOU *****. (I have mental issues that make this stuff super hard)

• 
  Peter (@tenerifepete) reported 20 minutes ago

  @maisiethetortie @LeilaniDowding @EE That's the trouble, I have to have a phone line where I live because the mobile signal is shite

• 
  beth (@loisgriff_) reported 20 minutes ago

  Anyone else not got service on ee? I haven’t had service since last night. @EE

• 
  Openreach (@WeAreOpenreach) reported 21 minutes ago

  @AP196779 @EE I'm sorry to hear that you've been going round in circles for the past five weeks. Has your service provider clarified the specific issue they have been trying to report to us? Any details they have provided would be helpful in understanding the situation further. To allow (1/2)

• 
  Kate (@kitkat_wba) reported 28 minutes ago

  Actually impossible to speak to @EE. An hour and 15 min wait is a joke. Won't even let me sign in online because the account was set up wrong. Guess just stick with broadband that keeps dropping out. May be best to switch.