EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Dudley, Solihull, Birmingham, Wolverhampton, Sutton Coldfield, Walsall, West Bromwich, Wednesbury, Willenhall, Oldbury, and Tamworth.

City	Problem Type	Report Time
Dudley	Internet	2 days ago
Solihull	Wi-fi	2 days ago
Birmingham	E-mail	2 days ago
Birmingham	Internet	3 days ago
Solihull	Internet	3 days ago
Birmingham	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Demi (@MissDFreeman) reported 4 minutes ago from West Bromwich, England

  @EE I just got the S25 from the shop and it works except I can't transfer E-sims, both phones with EE. Can you help?

• 
  mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported 4 minutes ago from Wednesfield, England

  @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

• 
  David Farrell (@B25dave) reported 12 minutes ago from Dudley, England

  Dear @Apple @EE whoever is trying to piss me off and purchase space in a cloud when my phone has adequate storage capacity please **** right off Thanks

• 
  R Joberns (@rjoberns) reported 12 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Yusuf (@yusuf_huraira) reported 13 minutes ago from Birmingham, England

  @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

• 
  ARCF (@AlumRockCF) reported 14 minutes ago from Birmingham, England

  @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

• 
  James Houghton (@UniqueJames) reported 17 minutes ago from Birmingham, England

  @EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?

• 
  Ian Cruise #StayHomeSaveLives (@iancruise1972) reported 19 minutes ago from Birmingham, England

  @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

• 
  jay (@jayedwards96) reported 24 minutes ago from Birmingham, England

  @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 27 minutes ago from Brownhills, England

  @EE I spoke to your customer service team this morning and they were great thanks.

• 
  Dannniiii😁 (@DaniiJonesX) reported 31 minutes ago from Birmingham, England

  @EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?

• 
  Matt (@hellomattwalker) reported 33 minutes ago from Birmingham, England

  Major issues with @EE today. Complete loss of signal, let alone data use.

• 
  gort (@andygorton63) reported 34 minutes ago from Dudley, England

  @dinglette1972 @EE **** em off go with someone else 👍

• 
  JH 🥳🪩 (@jfrncs_) reported 38 minutes ago from Birmingham, England

  Not @EE showing as full signal 5G but not actually providing a 5G service

• 
  Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported 39 minutes ago from Wednesfield, England

  @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

• 
  Haani İYİ (@haani_m1) reported 42 minutes ago from Birmingham, England

  @EE what’s with no service how do i have no signal or service without WiFi

• 
  Andy L. (@Andy_Lane_) reported 44 minutes ago from Birmingham, England

  @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

• 
  Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported 46 minutes ago from West Bromwich, England

  Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

• 
  Conrad Clinton Noble (@conrad_noble) reported 58 minutes ago from West Bromwich, England

  @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

• 
  Loreta (@lottynew) reported 59 minutes ago from Beoley, England

  @EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart Marshall (@MrMclarenNUFC) reported 5 minutes ago

  @ee Is there any chance you can switch back on your masts and stop offering a sub service for the same money. You’re bloody terrible

• 
  Rob Plant 🇮🇪🇮🇪 (@showmebadgers) reported 6 minutes ago

  @EE hi there I’ve been told I need to send back my WiFi router otherwise I’ll be charged however I’ve messaged service desk on here several times but they’re not responding!!!!! We didn’t receive any postage information or barcode to send the box back.

• 
  sunil bedi (@colnbrook1) reported 8 minutes ago

  @EE Hi there The link you have sent does not work - have tried other connections and still fails - no point now as I am arriving back to U.K. tomorrow- this is soooo disappointing and I would like to be compensated. Really has caused me issues

• 
  sunil bedi (@colnbrook1) reported 11 minutes ago

  @EE Poor customer service - not willing to compensate- being shoved around and a really “Not my problem” attitude

• 
  Jane Keywood (@Janeyk12) reported 12 minutes ago

  Shocking service from @EE, says open until 9 get closed message, can’t update my account online - no extra help just ring, try to ring wont let me speak to anyone…appalling and distressing, just going around in circles…TERRIBLE

• 
  Tanya Ho (@tho78450) reported 13 minutes ago

  @EE @RachyAlves No you're not. I'm sure. Five calls later and mostly difficult or rude advisers

• 
  Andrew Berry (@andrewsberry68) reported 15 minutes ago

  @EE it one thing claim to have the best service but it's now been waiting to speak to someone for 23mins, not a good service

• 
  Sir Rapid Rod (@RodRapid1784) reported 16 minutes ago

  @EE It's just the signal

• 
  Jambags (@jambags) reported 18 minutes ago

  @EE I can’t get anywhere, I go to order help, put tracking number in and it says “it’s been delivered, click here for refund and return”, I DID NOT receive the item, there’s no option in the help section for this!

• 
  🗽💋Michelle💙😎 (@ChelBelle1983) reported 20 minutes ago

  @ee how am I supposed to pay my phone bill when the app has been down for about a week?