EE Outage Report in Smethwick, Sandwell, England
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The latest reports from users having issues in Smethwick come from postal codes B66 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Smethwick, England
The most recent EE outage reports came from the following cities: Birmingham, Walsall, Oldbury, Wolverhampton, Wednesbury, Dudley, Smethwick, Tamworth, West Bromwich, Sutton Coldfield, Kingswinford, Willenhall, Bilston, Tipton, and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 9 hours ago |
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Wi-fi | 12 hours ago |
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Total Blackout | 14 hours ago |
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Total Blackout | 1 day ago |
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Total Blackout | 1 day ago |
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Total Blackout | 2 days ago |
Community Discussion
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EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Jonathan Whiteland (@chailey_) reported from Birmingham, EnglandLovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
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𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍 (@loulabelle46) reported from Tamworth District, England@SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE
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jonathan scott (@jonscott1980) reported from Solihull, England@EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.
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Sarita (@saritaverma11) reported from Birmingham, England@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??
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Conrad Clinton Noble (@conrad_noble) reported from West Bromwich, England@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
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Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
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Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
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Liam M-D (@LiamM_D) reported from Aldridge, England@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?
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deb fitzgerald (@deb_fitzgerald) reported from Birmingham, England@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
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Stevie B (@originalstevieb) reported from Cheslyn Hay, England@EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.
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Loreta (@lottynew) reported from Beoley, England@EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !
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Tally B (@Bizzle_187) reported from Wolverhampton, England@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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Tony G (@APG1959) reported from Birmingham, EnglandI can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
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Pat Murphy Wright (@Pattimwr) reported from Birmingham, England@taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!
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upsie daisie (@upsiedasie) reported from Birmingham, England@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
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Trudy (@trudy_taylor72) reported from Tamworth District, England@EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?
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Robert Holmes (@H95342533Holmes) reported from Tamworth District, England@EE Rubbish network EE giffgaff is the best 💯💯💯💯
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EE Issues Reports
Latest outage, problems and issue reports in social media:
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SAMUEL (@samriley9) reported from Salford, England@EE @downing2 No loyalty with any of these networks, happy to take your money but will never help you out.
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Hilary (@sarlat123) reported from Penkridge, England@EE absolute cowboys - no ownership of issues , lies, lack of communication. EE you are appalling. This is right through from call centre staff to managers. Disgusted .
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..Jodi..🌸.. (@JodiiLeighh) reported from Gobowen, England@Budandblossom @EE Their customer service is APPALLING!!! Never would I ever go with EE or advise anybody to for that matter
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Supri (@SupriyaKaur) reported from Bristol, EnglandTerrible customer phone service from @EE today BUT I went into store and the customer service was great. All sorted now so I’m happy #RetailPriceIndex
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Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England@EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.
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Andrew Smith (@andrewjsmith1) reported from York, England@DPD_UK @EE phone due to be delivered, received a message saying unable to be delivered as no-one home. No card, no-one triggered my CCTV, no-one pressed video doorbell, photo on Dpd website not my house. Not happy, want to cancel under cooling off rules. Contact me please
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..Jodi..🌸.. (@JodiiLeighh) reported from Gobowen, England@MarkBorthwick45 @wrexham @EE My other half has had the same on going problem for the past 7 months with them. They halved her bill for 3 months, said it would be sorted. They done it again and then FINALLY agreed to let her come out of her contract. EE are a load of SHITE, And their customer service people!
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Ari Gork (@arigork) reported from City of London, England@DazzlerSDC @EE @EEHelpdesk They don’t support this feature. I’m also baffled as we not in the 19th century anymore :)
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Gavin Peacock’s Gilet (@korsikoff) reported from Milton Keynes, England@EE Interesting response. I can use my work phone, which is on a different network, at the same time and it is super speedy and does everything I ask of it. My EE phone does nothing. Maybe take this as feedback and investigate the issue rather than send a generic response.
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Keyth (@kdrickards) reported from Camberwell, England@EE been with you just over a year and had two price hikes. At what point can I leave your network as I didn’t sign up to such a big hike in just over a year. I guess we are paying for your 5G