EE Outage Report in Smethwick, Sandwell, England
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The latest reports from users having issues in Smethwick come from postal codes B66 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Smethwick, England
The most recent EE outage reports came from the following cities: West Bromwich, Birmingham, Walsall, Oldbury, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Tamworth, Sutton Coldfield, Kingswinford, Willenhall, Bilston, and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich
|
Internet | 2 hours ago |
|
Birmingham
|
Internet | 5 hours ago |
|
Birmingham
|
Total Blackout | 1 day ago |
|
Birmingham
|
Total Blackout | 1 day ago |
|
Walsall
|
Internet | 1 day ago |
|
Birmingham
|
Total Blackout | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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De3ze (@De3ze) reported from Solihull, England@EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾
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Trudy (@trudy_taylor72) reported from Tamworth District, England@EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?
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Forbes Coleman (@ForbesProducer) reported from Birmingham, England@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
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Tally B (@Bizzle_187) reported from Wolverhampton, England@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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Ben Franklin. (@benavfcfranklin) reported from Dudley, England@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
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Zac Davies (@ZachariahED) reported from Walsall Wood, England@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.
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caroline palmer (@cazman3011) reported from Birmingham, England@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported from Tamworth District, England@EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.
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Nikki Jayne (@Nikki_Jayne7) reported from Tamworth District, England@EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.
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Donna (@donnak2002) reported from Walsall Wood, England@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!
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Dean Kavanagh (@dean_kavanagh) reported from Solihull, England@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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Frog Princess 🐸 (@TheDivineFrog) reported from Birmingham, England@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
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Jody (@Jarrook) reported from Wolverhampton, EnglandJust realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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Matthew Sparks (@matthew_74) reported from West Bromwich, England@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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𝓛𝓮𝓮 🇬🇧 🏴 (@lovingit2015) reported from West Bromwich, EnglandRita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.
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nicole (@nicole118nicole) reported from Birmingham, England@EE I’m still having issues, can’t log into my account
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David Hopkinson (@davehoppy66) reported from Bromsgrove, England@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
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Jean Thierry (@MutliRaceMan) reported from Birmingham, England@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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C5 (@OoRITE_C4) reported from Birmingham, EnglandSo @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Jones #21 (@jonesy_laaa) reported@EE am I never gonna get through to the upgrade team? Been trying since 11.30am…
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Weisi Guo (@WeisiG) reported@EE is your upgrade and myee system down this morning? I was told so and will be rang back quickly, but hasn't happened and now i can't load myee page... (can't even reach login portal)
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Anthony Church (@Anthony51905113) reported@EE Bought bt sport on Saturday night as an add on yet it claims I do not have an account. ID003 code comes up. Rang you on Sunday and was told it happens if you previously had bt sport directly. Said they would raise with Bt. Still not working however
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Luke (@LCHUK93) reportedOh great, @virginmedia and @ee are both down in my area
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S (@sulvatica) reportedIn all honesty, Virgin Media are the absolute shittiest company to use for a mobile contract. How are these wallads charging me for 2 contracts, when I’ve only got one number? Complete and utter crap. @virginmedia @VirginMediaIE 🙃 I’m switching to @EE
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Parka On Lupins 🇪🇺 🇬🇧 📷 #FBPE #FBPA #rejoin (@parkylondon) reported@EE "We're charging for roaming but only for new contracts" Me: That's crap but I'll stay with my existing Contract @EE: "Your Contract doesn't exist anymore, you HAVE to have a new Contract" Me: <surprised Pikachu face> Me: Looks at other providers.
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Lewis Moore - MooreMoDz 🍥 (@MooreMoDz) reported@EE how come I can only login to the website and not the EE app? My accounts been locked for about 15 minutes now. Thanks.
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Jon Webster Official (@johnnywebster72) reported@AlexanderChrisS @EE No? It’s her standalone plan that gives her Apple Music, it keeps saying the Apple ID is locked, which it isn’t there’s nothing wrong with it and the EE Forums are full of people having this problem and it’s 100% an EE issue not Apple - dreadful customer service
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James Austin (@JamesDAustin) reportedHi @EE, I ordered a phone with you 2 days ago with DPD 24 hour delivery and.... nothing. Order tracker doesn't work at all. Any idea what gives?