EE outages and service status in Smethwick, England
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Full Outage Map
- EE generated 2 outage signals in the last 24 hours around Smethwick, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 5, 6:02 PM GMT+1.
- Internet (44%)
- Wi-fi (28%)
- Phone (22%)
- Total Blackout (6%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent EE outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, West Bromwich, Solihull, Oldbury, Bromsgrove, Hartlebury, Tamworth, Kidderminster, Wednesbury, Dudley, and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
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Internet | 14 hours ago |
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Birmingham
|
Total Blackout | 19 hours ago |
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Birmingham
|
Wi-fi | 1 day ago |
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Birmingham
|
Internet | 3 days ago |
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Birmingham
|
Internet | 4 days ago |
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Birmingham
|
Wi-fi | 4 days ago |
Nearby cities with recent reports
8 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported from Tamworth District, England@EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.
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swingeymart (@theblackstrat) reported from Hunnington, England@EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response
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P. Angela Grant (@Pingviners_n) reported from Birmingham, England@EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!
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Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported from West Bromwich, EnglandHey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒
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june baby (@harvey_khela) reported from Dudley, EnglandWhat happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August
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Dave Harte (@daveharte) reported from Birmingham, England@EE All sorted now via a phone call. No problem.
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Brenden (@Breny85) reported from Birmingham, England@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.
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Keith Cartwright (@keith291) reported from Dudley, England@EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information
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Joanne Gough (@RosieJ0) reported from Wombourne, England@EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.
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Dan Harris (@dan04harris) reported from Walsall Wood, EnglandHey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help
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Barry dunn (@dunn_pdunn1) reported from West Bromwich, EnglandHow long before the @EE app is put right been down for a long time now
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ukb00tlegs (@ukb00tlegs) reported from Birmingham, England@EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result
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James Houghton (@UniqueJames) reported from Birmingham, England@EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?
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PeteSloanPhotography (@psphotography79) reported from Birmingham, England@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
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Frog Princess 🐸 (@TheDivineFrog) reported from Birmingham, England@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
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Conrad Clinton Noble (@conrad_noble) reported from West Bromwich, England@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
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JH 🥳🪩 (@jfrncs_) reported from Birmingham, EnglandNot @EE showing as full signal 5G but not actually providing a 5G service
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upsie daisie (@upsiedasie) reported from Birmingham, England@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Smith 🇵🇸🇿🇦 (@indigojo_uk) reported@EE I did. It told me it couldn't find any issues at my home address, which is true. But there are in my local town centre. It told me to "press 1 to speak to someone" but when I did, it told me to hang up and check my texts.
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Up2Terv (@TrEvvaaaaaa) reported@EE your signal is absolutely shite, charge a fortune meant to be UKs NO 1 .. yet I’m in a capital city sitting with 1 bar on 5G floating to 4G .. absolute shambles of a comapny
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AFCdonnilad (@afcdonnilad) reportedPT1 @WeAreOpenreach Formal complaint incoming. @bt_uk @EE Order placed 6 April ahead of house move on 15th. Install promised 22nd. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr updates that deliver nothing. No broadband, TV, smart devices — for nearly a MONTH.
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Thomas Payne (@trickytrees12) reportedNever known a company so determined to con people than @EE … outrageously bad customer service and they’ve lost 3 potential customers thanks to their con of a website. Avoid.
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Neil Davis (@neiltheshaker) reported@EE you sent me an order confirmation email and a plan confirmation email last Friday but apparently my order didn’t complete. Still not responded to my complaint about this and your previous response on here was also dreadful. UK’s best mobile network? Absolutely unbelievable!
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David (@davelympo) reported@EE useless customer services no email address, live chat are less than helpful, all you do is keep raising complaints which never get resolved
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The Laughing Gooner (@pascalgrimandi) reported@EE The app is awful. Why won't you just come out and admit you're having major issues with it? I can't even manage my home broadband through it. It worked fine a week ago.
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Nick (@Surviving_LADa) reportedIf you're abroad and your SIM card breaks (or you lose it) you better pray you're not an @EE customer. Absolutely impossible to report it or speak to anyone!
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Jac Dee 🇺🇦 (@Jacsplace3) reportedDear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing
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NomadBiker148™ (@StuTheLad) reported@EE honestly, your signal is absolute pants, ive been with you a long time, but this last 18 months it just seems like I never have a signal, I run my own business, I use my phone alot, im not out in the sticks either im in greater Manchester ! Dreadful, time for a change