EE Outage Report in Smethwick, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Smethwick come from postal codes B66.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Bilston, Tipton, Birmingham, Willenhall, Walsall, Sutton Coldfield, Kidderminster, Oldbury, Wolverhampton, Redditch, West Bromwich, Brierley Hill, Dudley, Smethwick and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Bilston |
Total Blackout | |
| Bilston |
Total Blackout | |
| Tipton |
Internet | |
| Bilston |
Total Blackout | |
| Bilston |
Total Blackout | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Andy L.
(@Andy_Lane_) reported
from
Birmingham, England
@EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?
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Lesa Horton MBE
(@horton_lesa) reported
from
West Bromwich, England
@EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not
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R Joberns
(@rjoberns) reported
from
Halesowen, England
@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
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Matt
(@hellomattwalker) reported
from
Birmingham, England
Major issues with @EE today. Complete loss of signal, let alone data use.
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jay
(@jayedwards96) reported
from
Birmingham, England
@EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time
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Dr. Abdalla M Ahmed
(@RxAbdalla1) reported
from
Birmingham, England
@EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!
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lee hunt
(@leehunt4) reported
from
West Bromwich, England
@EE hi is there problems with the network signal is bad
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R Joberns
(@rjoberns) reported
from
Halesowen, England
@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
-
Kira🦁
(@pyper18th) reported
from
Birmingham, England
@EE is there a chat with yourselves to cancel my BB?
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Jules
(@falmouth_wolf) reported
from
Willenhall, England
@groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.
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P. Angela Grant
(@Pingviners_n) reported
from
Birmingham, England
@EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!
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Barry dunn
(@dunn_pdunn1) reported
from
West Bromwich, England
Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE
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Barry dunn
(@dunn_pdunn1) reported
from
West Bromwich, England
How long before the @EE app is put right been down for a long time now
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R Joberns
(@rjoberns) reported
from
Halesowen, England
@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
-
Jules
(@falmouth_wolf) reported
from
Willenhall, England
@ChazMeister88 @EE Glad this isn't just me! Having the same two problems
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Sophia Goldsmith ♐ 索菲亚
(@dinglette1972) reported
from
Wednesfield, England
@EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!
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ukb00tlegs
(@ukb00tlegs) reported
from
Birmingham, England
@EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result
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Haani İYİ
(@haani_m1) reported
from
Birmingham, England
@EE what’s with no service how do i have no signal or service without WiFi
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Joanne Gough
(@RosieJ0) reported
from
Wombourne, England
@EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.
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R Joberns
(@rjoberns) reported
from
Halesowen, England
@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Jolliffe
(@KevinJolliffe) reported
@EE I’ll just cancel to be honest, I moved my phone contract to Vodafone last year so I’ll probably do the same with this, just disappointed not to get to use any of the data I’ve paid for over 2 years
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Sarah Harrison
(@sarahharrison86) reported
@EE ordered BT sports yesterday and it's still not working. It's been over 24 hours and I'm on holiday 😑 it's just told me there's a problem with my password so I've changed it and it's still not activated 🙄
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Tim Key
(@TimboKey) reported
@EE Nobody cares Olivia. That cost increase will help pay your salary for regurgitating corporate nonsense on Twitter. EE should realise now isn’t a great to hike prices (9/9)
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RB | DRONE | CINEMA
(@RobBradbrook) reported
@michael_rudloff @EE You clearly have enough money to sponsor the BAFTAs and claim to be the biggest and best phone company you could use some of that money so you don’t have to pass costs on to customers i think now is a bad time to increase prices by such a huge margin given the current climate.
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Michael Armstrong
(@Michael57690152) reported
@EE Any chance of an answer, cause you seem to now be ignoring me now, just because I’m having to wait 2 weeks for a phone that we were never told would have to wait for! Plus I’ve got a watch I can’t use! I JUST WANT MY PHONE after paying £500 to upgrade
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Dan
(@danbarkes) reported
@EE hello can a customer services rep contact me asap. I have sent a dm
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Kevin Jolliffe
(@KevinJolliffe) reported
@EE Hi, I’m out of contract next month on my Apple Watch and I’ve never actually been able to use data on it so I’m just going to cancel it to save some money
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Kevin Jolliffe
(@KevinJolliffe) reported
@EE I’ve never been able to use data on it though for the 2 years I’ve had it which has been frustrating, I’m sure that’s what I’ve paid for with unlimited data
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Michael Rudloff
(@michael_rudloff) reported
@EE @RobBradbrook The fact that no one could have predicted a CPI of over 5% doesn’t mean you couldn’t work on customer retention. Common sense should kick in that some raises are just bonkers and clearly made ‘because you can’. My plan INCREASES by an amount that other providers charge per year.
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Matthew Poole🇺🇦
(@mattpoole2011) reported
@seventiessally @kallmemeg @EE one of your customers is using this service to bully a public health professional can you take action