EE Outage Report in Smethwick, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Smethwick come from postal codes B67 and B66.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Halesowen, Wolverhampton, Tipton, Tamworth, Dudley, Brierley Hill, Sutton Coldfield, West Bromwich, Walsall, Oldbury, Smethwick, Redditch, Solihull and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Halesowen |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Wolverhampton |
Internet | |
| Tipton |
Phone | |
| Wolverhampton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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Jody
(@Jarrook) reported
from
Wolverhampton, England
Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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Dean Kavanagh
(@dean_kavanagh) reported
from
Solihull, England
@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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caroline palmer
(@cazman3011) reported
from
Birmingham, England
@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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Frog Princess 🐸
(@TheDivineFrog) reported
from
Birmingham, England
@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
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RELLEY.
(@relleypaul) reported
from
Birmingham, England
Will @EE ever fix their app.
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De3ze
(@De3ze) reported
from
Solihull, England
@EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE I’m still having issues, can’t log into my account
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
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Zac Davies
(@ZachariahED) reported
from
Walsall Wood, England
@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.
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𝓛𝓮𝓮 🇬🇧 🏴
(@lovingit2015) reported
from
West Bromwich, England
Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.
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Forbes Coleman
(@ForbesProducer) reported
from
Birmingham, England
@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
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Nikki Jayne
(@Nikki_Jayne7) reported
from
Tamworth District, England
@EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.
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David Hopkinson
(@davehoppy66) reported
from
Bromsgrove, England
@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
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C5
(@OoRITE_C4) reported
from
Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
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🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺
(@karu1402) reported
from
Tamworth District, England
@EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.
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Dave Harte
(@daveharte) reported
from
Birmingham, England
@EE All sorted now via a phone call. No problem.
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C5
(@OoRITE_C4) reported
from
Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
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Donna
(@donnak2002) reported
from
Walsall Wood, England
@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Scarlet witch FC | Hawkeye Era
(@itzfergi76) reported
@EE how long till this "essential" maintenance is over (Birmingham)? before it started about 3 or 4 days ago i could watch 3 twitch streams and play xbox at the same time, now i can hardly do either because the wifi is being so bad cuz of the maintenance
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nathan richardson
(@n9ath1980) reported
Hey @EE just to let you I'm cancelling my direct debit & contacting ofcom. The signal in hu7 has been abysmal for the best part of a year but you're quite happy to take £50+ a month off me for the privilege. I can't even call to complain as I have no signal 🤬
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Zachary Wilcox (he/they)
(@zdwilcox) reported
wait wait wait I just realised that my @EE plan actually doesn't include ANY calls or texts wtf??? that was Not clear when I signed up cuz I never would have gone with this plan
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Anderson
(@AndersonKelv) reported
@SteveEastbury @EE I had similar experience on my account when I got really sick I contacted support for two months they couldn’t help until someone recommended me to HintCrack on instagram he’s indeed a professional hacker. He got my account fixed in just a few minutes
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MikeyKing TV
(@MikeykingTV) reported
@EE I ordered on Tuesday but haven’t had a single update can you help?
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Matty
(@matty_harriss) reported
@EE Trying to add unlimited data as an add-on but the site is unable to do it. App also not working. Could you help please?
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Anthony Peters
(@Burwoods) reported
@EE It did help. The only issue now is that nobody’s name appears in family usage, just their numbers. Which is frustrating
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Steve Eastbury
(@SteveEastbury) reported
@EE your website sucks, I have an old account and wanted to look at your deals you know to return as a customer but your site loops the login and I can’t view the details, guess I’ll look elsewhere
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rob robinson
(@robrobbike) reported
@EE your app not working ? 🤦
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Vitcoin
(@Vitcoin7) reported
@EE What the hell is wrong with the app I keep getting an error. Update the app - deleted and then reinstalled same issue.