EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Dudley, Solihull, Sutton Coldfield, and West Bromwich.

City	Problem Type	Report Time
Birmingham	Internet	19 hours ago
Wolverhampton	TV	1 day ago
Walsall	Total Blackout	4 days ago
Birmingham	Internet	5 days ago
Birmingham	E-mail	5 days ago
Wolverhampton	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Dannniiii😁 (@DaniiJonesX) reported 6 minutes ago from Birmingham, England

  @EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?

• 
  Guy (@gukea) reported 9 minutes ago from Halesowen, England

  @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

• 
  R Joberns (@rjoberns) reported 11 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Hitendra (@Hitendra70) reported 14 minutes ago from West Bromwich, England

  @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

• 
  Nikki Jayne (@Nikki_Jayne7) reported 16 minutes ago from Tamworth District, England

  @EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

• 
  nicole (@nicole118nicole) reported 16 minutes ago from Birmingham, England

  @EE I’m still having issues, can’t log into my account

• 
  Dr. Abdalla M Ahmed (@RxAbdalla1) reported 21 minutes ago from Birmingham, England

  @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

• 
  lee hunt (@leehunt4) reported 23 minutes ago from West Bromwich, England

  @EE hi is there problems with the network signal is bad

• 
  Sarita (@saritaverma11) reported 29 minutes ago from Birmingham, England

  @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

• 
  mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported 30 minutes ago from Wednesfield, England

  @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

• 
  Keith Cartwright (@keith291) reported 32 minutes ago from Dudley, England

  @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

• 
  Robert Holmes (@H95342533Holmes) reported 32 minutes ago from Tamworth District, England

  @EE Rubbish network

• 
  Mademoiselle LeVell Comedy (@M_elleLeVell) reported 35 minutes ago from Birmingham, England

  @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

• 
  tanya mahon (@tattypatch1985) reported 40 minutes ago from Birmingham, England

  @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

• 
  James Larner (@james_larner) reported 44 minutes ago from Birmingham, England

  @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

• 
  ....Yaz (@DrYazzzz) reported 45 minutes ago from Birmingham, England

  @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

• 
  Jonathan Whiteland (@chailey_) reported 45 minutes ago from Birmingham, England

  Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

• 
  swingeymart (@theblackstrat) reported 47 minutes ago from Hunnington, England

  @EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response

• 
  Dan Harris (@dan04harris) reported 53 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  jay (@jayedwards96) reported 59 minutes ago from Birmingham, England

  @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jason (@Jason29wctb) reported 8 minutes ago

  @EE I'm on ee as of yesterday, o2 sucks

• 
  Full Restitution raptapsally@gmail.com.💙💙💙 (@raptapsally) reported 10 minutes ago

  @Hepworthclare @EE &EE help this lady out .

• 
  simon withers (@KalEl_WBS) reported 11 minutes ago

  @EE It wasn’t just my phone, another phone had absolutely no service.

• 
  Clare Hepworth OBE (@Hepworthclare) reported 12 minutes ago

  @EE It is impossible - all I'm getting is a menu which has no relevance to my issue. And your local outlet is still not answering the phone. This is shocking customer service.

• 
  Scott Mackie (@smacktoid) reported 13 minutes ago

  I’m never buying anything from @EE again. Shambles of a company.

• 
  Ian Murphy (@journoian) reported 14 minutes ago

  Hey @ee you send me a message to call 150 inside working hours because you can’t tell me my roaming minutes for an unlimited business account. When I try it tells me they are unavailable. Why tell me they are there 8am-8pm if they are not available. #fail

• 
  Martin Elliker (@MartinElliker) reported 15 minutes ago

  @EE another day and still no resolution so I’ve added another pile to the count 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩- 15 pikes and counting - I’m just putting it out there how poor you are - I would have gone to another provider if I had known most definitely

• 
  Iestyn T Davies (@iestyntdavies) reported 19 minutes ago

  Frankly @virginmedia we just want to ditch our contract with you as your service is so poor. Let’s get us to @skytv or @EE instead

• 
  Edfen19 (@edfen19) reported 20 minutes ago

  Why are the simplest things ALWAYS the most difficult to sort out. Been trying to sort my Internet out for days now either a new contract or just a simple renew with my current provider @ee. It's true no loyalty in absolutely anything these days so **** @ee and hello @VodafoneUK

• 
  Clare Hepworth OBE (@Hepworthclare) reported 20 minutes ago

  @EE None of the options set out in the menu cover my complex issue. I am effectively paying for a phone -18 months into a contract -which is unusable. The store not able to sort it. I had to buy another phone. I need to know your complaints procedure. Store manager - appalling.