EE Outage Report in Smethwick, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Smethwick come from postal codes B66.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Oldbury, Redditch, West Bromwich, Solihull, Wordsley, Dudley, Wolverhampton, Kidderminster, Smethwick, Sutton Coldfield, Walsall, Rowley Regis, Bilston and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Oldbury |
Phone | |
| Birmingham |
Total Blackout | |
| Redditch |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Eunice Abe
(@fashionenth) reported
from
Birmingham, England
Honestly getting so p*ssed off with @ThreeUKSupport their signal is so bad at my apartment like if I had known I would have just stayed with @EE it was never this bad with them 😡
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ຸ
(@TROYBLVD) reported
from
Birmingham, England
@EE IVE BEEN IN UR STORE 45 MINS NOW ADVISOR TRYING TO FIX MY GALAXY WATCH IT SHOULDNT TAKE THIS LONG WOULD RATHER A REFUND CUSTOMER SERVICE HAVE TOLD ME ITS BEING INVESTIGATED I HAVENT GOT TIME FOR U TO INVESTIGATE IT JUST TAKE THE WATCH BACK WASTING MY TIME IN HERE SORT IT OUT
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ຸ
(@TROYBLVD) reported
from
Birmingham, England
@EE I DONT WANT IT REPAIRED I WANT MY MONEY BACK IVE NOT BROKEN IT LTE SERVICE NOT WORKING
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lee hunt
(@leehunt4) reported
from
West Bromwich, England
@EE hi 3 Days now I have had no signal on my Phone Been told there’s no Problem in my area but surely there is cannot make any call or txt
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Deano
(@DeanPeasley) reported
from
Dudley, England
When 4G was introduced 3G went terrible.. now 5G is here, 4G is terrible. Talk about ways to get the customer to sign into more expensive data plans @EE #5G #5gishere #4G
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Rachel Graham
(@rachelg2711) reported
from
Birmingham, England
@EE I’ve been with EE for many many years pay monthly (never missed a payment ect) and I’ve upgraded and they’ve said I have to pay a security deposit for line rental along with my bill... I’m so confused what this is for...
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money
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🍸Lisa Pearson🍸
(@yogapuff67) reported
from
Birmingham, England
@EE I've had a problem for the last week now, a message comes up intermittently saying that mobile data has temporarily been switched off by the operator. This has affected using certain sites like WhatsApp & Twitter while I'm out.
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ຸ
(@TROYBLVD) reported
from
Birmingham, England
@EE WATCH WAS EVENTUALLY RETURNED AFTER ADVISOR FAFFED ABOUT WITH IT IN THE BACK FOR AN HOUR TRYING TO FIX, HE ALSO FORGOT TO GIVE ME MY SIM BACK SO I THEN HAD TO RETURN BACK TO THE STORE AFTER SETTING OFF HOME
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sammie
(@distantshipsmok) reported
from
Birmingham, England
@EE I just need to get the handset replaced as it won't register on the network. Every time I try to register it on the network manually, it says the network isn't available. 3 SIMS that work in other phones have been tried in this handset, but none of them worked in it. (2/2)
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lee hunt
(@leehunt4) reported
from
West Bromwich, England
@EE I messaged earlier on no reply what is Happening with Your services tonight had no signal what’s going on
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Jason Watts
(@JasonWa30721137) reported
from
Birmingham, England
@EE full strength 4g signal at B5 7QU and no bandwidth at all. Come on EE. Put 50p in the meter. We’re paying enough for the data! #ripoff
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sammie
(@distantshipsmok) reported
from
Birmingham, England
@EE The SIM won't work in it, but the SIM works in my old phone. It registers that the SIM card is in, but it says Emergency Calls Only. The handset hasn't been blacklisted - that was checked at an EE store and by tech support. I took the contract out last Thursday online. (1/2)
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Kieran
(@HarrisonKieran) reported
from
Birmingham, England
@EE Then to add insult to injury calling me mate last time I checked they wasn’t on my friends list and I’m sure you ask the customer what they prefer to be called, or is that not the case anymore.
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Neil
(@Mr_neil_c) reported
from
Dudley, England
@ee I’m not happy, I took out broadband with you about 15 months ago, I was told I would get 10gig added to my mobile data. I have just realised this isn’t the case and I’ve brought extra data that I should never have needed to buy!
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Infamous Suk
(@InfamousSuk) reported
from
West Bromwich, England
@EE Had no issues with you guys was a loyal customer from orange to tmobile to ee (15+ years) but you guys took my friends and family discount away 😥sniff sniff
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Infamous Suk
(@InfamousSuk) reported
from
West Bromwich, England
One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡
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Mags Winthrop
(@MagsWinthrop) reported
from
Dudley, England
@PhilTonks2 @TalkTalk @EE Used to be on o2 but couldn’t get a signal in loads of places. Never have that trouble with EE... we did have a few teething troubles when we got the broadband in at home but they were really good at testing, sending someone out.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia It’s only been in the past few weeks that it’s gotten so bad. I was getting updates 2 weeks ago from @EE saying they were doing work in my area, but have heard nothing since. Shame you don’t have wi-fi calling
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Kieran
(@HarrisonKieran) reported
from
Birmingham, England
So @EE has taken 50 pound to top up children’s phones got proof from bank they reversed and took the money but kept telling me card has been declined shocking no one to answer the phones customer service shocking.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Cook aka Newburghgowfer
(@jokeroonie1101) reported
@EE Any chance of getting a signal in my back garden ? Live 3 miles from Aberdeen. Have EE WiFi router and business phone but can't get a signal in Back garden ? You managed on a mountain top and yes I have router in best place but even WiFi calling is a joke 🤔
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Hilary Wallwork
(@Hilwallmanc) reported
@EE Will we be compensated for lack of being to use the network which we already pay high rates for
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james lawley
(@moadeb72) reported
Well that was **** I have a fold 2 had it for 1 year 2 monthson a 2 year contract. So took it in to @ee as my main screen was pealing off the manager said it was a comin fault with them they refused to repare it as they said it was out of warranty.what a joke they are
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THE_RUG_LORD_LC
(@rug_lc) reported
@EE @ee thanks to you guys i got lost on my way to Manchester yesterday my maps stopped working your network being down cost me more in fuel to get to my destination!!!!
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Rhys
(@RhysGamerx) reported
@EE The wife and I have had no 4G in over 2 weeks. Signal defaults to E, 3G or no signal and we have no data anywhere in our local town outside of wifi. Happy to take our money each month after providing sub par service! 😡
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James
(@I_am_Jamm) reported
@noisytwit @EE Seems it was a massive network issue all over the country
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MASH69
(@MASHTRON) reported
@malleyd67 @EE It's a terrible service I G82 and G83 all the time. Supposed to support the emergency services too.
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Christoff 💦🦦
(@floodywalker) reported
@EE We getting refunds for having no service for two days now?
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Arthur.walton
(@Arthurw26676436) reported
@EE your service is garbage I can’t receive text messages so I can’t get on my online banking this needs sorting
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Kate Wright
(@katewright29) reported
@EE Not my experience unfortunately. Signal is poor and intermittent. I got a phone message two days late due to lack of signal. I do animal rehab so this delay resulted in an animal dying.