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EE Outage Report in Smethwick, Sandwell, England

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The latest reports from users having issues in Smethwick come from postal codes B66 and B67.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 11/22/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Smethwick, Dudley, Walsall, Oldbury, Wolverhampton, Sutton Coldfield, Tamworth, West Bromwich, Tipton, Halesowen, Solihull, Kingswinford, Bromsgrove and Wednesbury.

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City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Andy_Lane_ Andy L. (@Andy_Lane_) reported from Birmingham, England

    @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

  • dunn_pdunn1 Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

  • jayedwards96 jay (@jayedwards96) reported from Birmingham, England

    @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

  • horton_lesa Lesa Horton MBE (@horton_lesa) reported from West Bromwich, England

    @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • tattypatch1985 tanya mahon (@tattypatch1985) reported from Birmingham, England

    @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

  • falmouth_wolf Jules (@falmouth_wolf) reported from Willenhall, England

    @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

  • jayedwards96 jay (@jayedwards96) reported from Birmingham, England

    @EE why is my connection being so slow tonight?

  • falmouth_wolf Jules (@falmouth_wolf) reported from Willenhall, England

    @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

  • dunn_pdunn1 Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    How long before the @EE app is put right been down for a long time now

  • leehunt4 lee hunt (@leehunt4) reported from West Bromwich, England

    @EE hi is there problems with the network signal is bad

  • pyper18th Kira🦁 (@pyper18th) reported from Birmingham, England

    @EE is there a chat with yourselves to cancel my BB?

  • ukb00tlegs ukb00tlegs (@ukb00tlegs) reported from Birmingham, England

    @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

  • RxAbdalla1 Dr. Abdalla M Ahmed (@RxAbdalla1) reported from Birmingham, England

    @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

  • dinglette1972 Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Wednesfield, England

    @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • RosieJ0 Joanne Gough (@RosieJ0) reported from Wombourne, England

    @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • carliemartin 𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported from Wednesfield, England

    @EE i’m getting no internet signal whatsoever guys, what’s going on?!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • originaldanray Dan 'Sting' Ray (@originaldanray) reported

    @l_herdman @SkyUK @EE best I've have had and customer service is second to none

  • NicolaMostyn Nicola Mostyn Author - only social on Sundays (@NicolaMostyn) reported

    @TheGregling @EE Ahhh. Maybe! It's normally fine but last few days, blackout. Had to call my mum from the landline which had the sound quality of calling direct from the 70s.

  • morethanannie Anne 💙🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳‍🌈 (@morethanannie) reported

    Shout out to @EE customer service - super helpful, polar opposite of @Virgin . #virginbroadband still down, told it was fixed, it isn't. No engineer until Tuesday afternoon which means nearly 36 hour outage. Exactly as awful as reputation suggests.

  • thisonebitesya C.B (@thisonebitesya) reported

    @MichaelSnasdell @EE Yup tried everything. Must be a network issue because I’ve been here before a few times and never had any problems 😣

  • MattGarrould Matt (@MattGarrould) reported

    Anyone else think @EE's coverage has become absolutely diabolical over the last few months!? Paying for a service I can barely use is a total joke! 🤬 🖕

  • pls_do_better ⚫ Why Always You ⚪ (@pls_do_better) reported

    @EE @Samsung When I copy new images/video to my #Samsung phone by, for example, a network connection. The media finder doesn't automatically run. So new media doesn't show. I have to use a 3rd party app to run parse the new manually. On their forums - no fix for this after 2 updates since.

  • minicoo_master Moonk Calder (@minicoo_master) reported

    @EE I am with ee and in Glasgow and God help O2 is EE is 6x faster. My signal is poor unless right in city centre. Have to use wi-fi calling in my home and Vodafone is much quicker everywhere I go in Glasgow.

  • MattGarrould Matt (@MattGarrould) reported

    @CanaryWellzy @EE It's absolutely ridiculous! I used to be able to get messages at work (some very important) and recommend EE to so many people/customers, now I can't get any signal at all and almost all of the village is pissed off by it all.

  • SteKingCoates Steven (@SteKingCoates) reported

    @England @EE, During the Euro’s my son was on a Lions Den YouTube show and @JHenderson won him a prize to be entered into a draw for 2 VIP England tickets vs Andorra which we won. Since then no one has been in contact or is responding to emails. Can anyone help us with this?

  • lucycdoyle Lucy Doyle (@lucycdoyle) reported

    Fantastic service from @EE today. I have been a customer for the last 10 years because quite honestly they offer consistently good customer service and always stay competitive. Annoyed I cannot remember the name of the gentleman I spoke to, but he was awesome 👏🏼