EE

EE Outage Report in Smethwick, Sandwell, England

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The latest reports from users having issues in Smethwick come from postal codes B66.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 03/15/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Dudley, Wolverhampton, Smethwick, Tamworth, West Bromwich, Sutton Coldfield, Kingswinford, Redditch, Willenhall, Bilston, Wednesbury, Walsall, Tipton and Oldbury.

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City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomDudley Total Blackout
United KingdomBirmingham Wi-fi
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • stourdave Dave (@stourdave) reported from West Bromwich, England

    @EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉

  • kwn_photouk Karl W Newton Photography (@kwn_photouk) reported from Birmingham, England

    @EE not been able to send SMS messages all evening...firstly error 38...now error 28...have searched your community and tried l suggestions with no luck...please help!

  • francoissouyri François Souyri (@francoissouyri) reported from Birmingham, England

    @EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort

  • WaseemZaffar Waseem Zaffar (@WaseemZaffar) reported from Birmingham, England

    These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

  • tiablake__ T I A B L A K E (@tiablake__) reported from Solihull, England

    Why is my data not working @EE

  • idl3wis Iain Lewis (@idl3wis) reported from Wolverhampton, England

    @EE Hi had free BT Sport 3 month add on through contract. Expires 02/01 and want to cancel so not charged. I've text STOP to 150 but getting option to cancel either on large screen or to watch live on tablet/device. I don't want either.

  • spoonaah alex spooner (@spoonaah) reported from Birmingham, England

    @EE you’ve attempted to deliver my phone to the incorrect address, this is the 2nd issue I’ve had with delivery in as many weeks, please can someone get in touch with me ASAP to resolve

  • andygorton63 gort (@andygorton63) reported from Dudley, England

    @dinglette1972 @EE **** em off go with someone else 👍

  • BenMarkley Ben Markley (@BenMarkley) reported from Tamworth District, England

    @BootBorisOut @ThreeUKSupport Exactly. @EE managed it on day one of iPhone supporting eSIM. what exactly it the issue!!

  • Claytoncast Paul Clayton (@Claytoncast) reported from Birmingham, England

    Back to crappy @EE internet here in Central Birmingham again. At 1130 so hardly peak time. Just crap broadband

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    alright I need a way out of o2 because I’m paying £60+ a month for **** ALL signal, I’m ******* sick of this now. Birmingham signal is the worst. @ee help me out please

  • dodge109 rob jones (@dodge109) reported from Wolverhampton, England

    @EE really unhappy with the service I’ve (not) received over last 2 days. I have now been cut off due to fraudulent activity on my account!! Leaving me without any way of being contacted. Spoke to 4 different people all have told me different version of events..

  • StephenLapper Stephen Lapper (@StephenLapper) reported from Wolverhampton, England

    @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

  • pgw1 Paul Williams🦁 (@pgw1) reported from Birmingham, England

    @EE I'm paying for an extra 1GB of data a month which I don't need. How do I cancel this.

  • bjwgorman Ben Gorman (@bjwgorman) reported from Solihull, England

    @EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!

  • dinglette1972 Sophia Goldsmith (@dinglette1972) reported from Wednesfield, England

    @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

  • therealGDJ Garath Williams (@therealGDJ) reported from Solihull, England

    @EE I want my account credited and switched back on. YOUR system has messed up not me. Two choices, fix it or let me leave.

  • yusuf_huraira Yusuf (@yusuf_huraira) reported from Birmingham, England

    @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

  • Jeanybabesb j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • bigdavehotrod77 Dave Roney (@bigdavehotrod77) reported from Birmingham, England

    @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ach59 Adrian Hancock (@ach59) reported

    . @ee I have never had customer service as bad as I’m currently getting from #ee - utterly unacceptable - & the new crappy visual whatever text they send is rubbish - just buys them time not to deal with issues … #eesupportfailure #fail

  • Adam_W48 Ads (@Adam_W48) reported

    @EE claiming to be the fastest network, but clearly the slowest delivery for a new device! Day 4 since ordering a new handset and absolutely zero comms, let alone a delivery

  • h_polba Helen Polba (@h_polba) reported

    @burngold It says @EE are there to help at this time so not sure why they aren’t talking to you.

  • Christalla Christalla Kyriacou (@Christalla) reported

    @EE any news on when your website and app might be working again? I keep getting error messages but need to resolve an upgrade issue

  • PlatinumAl Platinum Al (@PlatinumAl) reported

    Sorry @VodafoneUK, you're rubbish. A couple of weeks ago some nice employees of yours phoned me regarding new phone/contract. Good offer but not heard since. Phoned you today and no use. Will try @EE instead. Thanks, a long standing customer.

  • PRScredda 〓〓 Cornish Quiz on Sundays 🥟 (@PRScredda) reported

    @burngold @EE Can you hotspot a colleague or pop into a Starbucks? Wifi is virtually everywhere. I suppose you’ve switched the phone off and on? A reboot seems to sort for most with this issue!

  • leedavies Lee Davies (@leedavies) reported

    @EE been trying to get a PAC code to leave your network after > 10 years. couldn't get a code via text cos there's a balance on my account. there is every month, i pay by direct debit! paid the balance, you have a me a PAC code. it didn't work to port to vodafone. DISGRACE!

  • burngold Cornish Dave (@burngold) reported

    @EE hey guys my phone won't roam- I've bought the us package - put my phone on roam, but other than in wifi locations it's a brick - can you help me remotely? Thanks 🙏

  • ach59 Adrian Hancock (@ach59) reported

    . @EE Has anybody else out there suffered from poor and frustrating service support from #EE about accessing voicemails- the pin reset process should be simple if they’d answer the phone or send a message that actually made sense #eesupportfailure

  • LoobyJC Louise C. (@LoobyJC) reported

    @EE Experiencing awful customer service atm, need help with an upgrade, was emailing cust serv person, but she stopped responding, calls not being returned when calls promised. I am urgently trying to fix something before my 14 day cooling off window passes. Please help?