EE Outage Report in Smethwick, Sandwell, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (26%)
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Total Blackout (22%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, West Bromwich, Dudley, Walsall, Sutton Coldfield, Bromsgrove, Oldbury, Solihull, Stourbridge, Tamworth and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Wolverhampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Karen Horne
(@mrskhorne) reported
from
Sheldon, England
Youngest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@ee I asked a question a few days ago and you ignored me. It's things like thid that really make me question why I am loyal and sticking with you since you took over from Orange. I asked do you know when we will get 10G Network in UK
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JH 🥳🪩
(@jfrncs_) reported
from
Birmingham, England
Not @EE showing as full signal 5G but not actually providing a 5G service
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James Larner
(@james_larner) reported
from
Birmingham, England
@EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless
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swingeymart
(@theblackstrat) reported
from
Hunnington, England
@EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response
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Paul Cadman 🧡
(@PaulCadmanUK) reported
from
Birmingham, England
@EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻
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David Farrell
(@B25dave) reported
from
Dudley, England
Dear @Apple @EE whoever is trying to piss me off and purchase space in a cloud when my phone has adequate storage capacity please **** right off Thanks
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Liam H
(@LiamHBCFC) reported
from
Birmingham, England
@EE is down in Birmingham phone lines down
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Keith Cartwright
(@keith291) reported
from
Dudley, England
@EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information
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Keith Cartwright
(@keith291) reported
from
Dudley, England
@EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2
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✯𝓜εℛcε∂εs✯ 💫
(@mercede72928186) reported
from
Willenhall, England
Anyone on EE having trouble making calls ? Mine keeps cutting off #EE @EE
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Dan Badger
(@badgers_back) reported
from
Birmingham, England
Arrrgghh @EE is absolutely ****. Moved to them a few months ago and nothing but problems and today I can’t dial out 😩
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MJP - mastodonapp.uk/@mrmjprice
(@mrmjprice) reported
from
Birmingham, England
@gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.
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Guy
(@gukea) reported
from
Halesowen, England
@mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.
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MJP - mastodonapp.uk/@mrmjprice
(@mrmjprice) reported
from
Birmingham, England
What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠
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june baby
(@harvey_khela) reported
from
Dudley, England
What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August
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Richard Franks
(@richardpfranks) reported
from
Birmingham, England
@EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?
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Nikki Moore
(@horselady_nr) reported
from
Tamworth District, England
@EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me
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Mr Norm's Premier league adventure extravaganza 🍻
(@NormWolves1877) reported
from
West Bromwich, England
Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Wednesfield, England
@nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Niall McGarry
(@NiallMcGarry8) reported
@EE I’ve been with EE in various guises for over 30 years non stop but have now decided to leave and take my number me but It’s an absolute nightmare. I will never recommend them to anyone. Beware.
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Luke Scudder
(@lukescudder) reported
@EE I have and although I’ve spoken to kind, polite and empathetic guides there is still no solution. DPD have admitted that my brand new device was stolen by a self employed driver but nothing has been resolved. A disappointing experience all around to be honest
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beth
(@bethargg) reported
@EE Your billing team were empathetic, but Sarah from customer care was dismissive and said EE ‘lost money’ on the plan. Texts about changes were vague (should’ve been a letter/email too). £389 over 6 months for 30GB shared data is insane-we’ve now had to escalate to the Ombudsman.
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James
(@JamesD971) reported
@ThreeUKSupport @bluekatie25 Hi Maxine I think my girlfriend means your innate ability to provide 0 customer service to paying customers who are being charged for a product or service they are yet to receive despite charging them for it the same reason I left your farcical company and switched to @EE
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Stephens with a PH 𓅪
(@MStephens1977) reported
@EE any idea why the signal is so bad in Birmingham city centre at the moment. Almost unusable
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heritage-house
(@heritage_surv) reported
@EE Broadband - been off since Saturday pm and now Tuesday pm - our business depends on reliable signal - no explanation or indication of what is going on. As for language - I cannot tell what any of the call centre are saying - broad, thick unintelligible Asian. Used to be geordie.
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Eugene
(@yuge53) reported
@EE Truth is, I can call an automated message that offers no actual help. Great at avoiding actual customer service and cutting costs, who cares about customers eh? they are all peasants anyway......terrible service
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Langley Park Mackem
(@daveboneherron) reported
@EE Three times it’s been opened and closed as soon I put the phone down, no way to treat customers.
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Simon Wheeler
(@SiWheeler78) reported
Scammers using the number 01615666218 claiming to be @EE and saying that lines will be disconnected. I’ve never been an EE customer but using words such as official EE technical department.
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heritage-house
(@heritage_surv) reported
So we have total internet blackout from @EE .. They used to speak English. Now any calls are routed to an unintelligible Indian/pakistani call centre. I can’t understand a bloody word they say. Thinking of leaving EE after more than 20 years - **** service - and still no internet