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EE outages and service status in Smethwick, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 27, 2:34 PM GMT+1.
  • 65% Internet (65%)
  • 15% Total Blackout (15%)
  • 12% Wi-fi (12%)
  • 9% Phone (9%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Wolverhampton, Willenhall, Birmingham, Oldbury, Walsall, Tamworth, West Bromwich, Solihull, Bromsgrove, Hartlebury, and Kidderminster.

CityProblem TypeReport Time
Wolverhampton Internet 4 days ago
Willenhall Internet 5 days ago
Birmingham Internet 5 days ago
Birmingham Total Blackout 5 days ago
Birmingham Internet 5 days ago
Birmingham Internet 5 days ago

Nearby cities with recent reports

Birmingham

4 recent signals

5 days ago
Wolverhampton

1 recent signals

4 days ago
Willenhall

1 recent signals

5 days ago
Oldbury

1 recent signals

6 days ago
Walsall

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • RxAbdalla1
    Dr. Abdalla M Ahmed (@RxAbdalla1) reported from Birmingham, England

    @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

  • iancruise1972
    Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England

    @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

  • horselady_nr
    Nikki Moore (@horselady_nr) reported from Tamworth District, England

    @EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me

  • lovingit2015
    𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported from West Bromwich, England

    Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

  • OoRITE_C4
    C5 (@OoRITE_C4) reported from Birmingham, England

    @DeanBryan_ @EE Bun voda, they're the worst

  • LiamHBCFC
    Liam H (@LiamHBCFC) reported from Birmingham, England

    @EE is down in Birmingham phone lines down

  • kieran_stanley
    Kieran (@kieran_stanley) reported from Birmingham, England

    @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

  • originalstevieb
    Stevie B (@originalstevieb) reported from Cheslyn Hay, England

    @EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.

  • carliemartin
    𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported from Wednesfield, England

    @EE i’m getting no internet signal whatsoever guys, what’s going on?!

  • cazman3011
    caroline palmer (@cazman3011) reported from Birmingham, England

    @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

  • mrmjprice
    MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England

    What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

  • Bizzle_187
    Tally B (@Bizzle_187) reported from Wolverhampton, England

    @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

  • dean_kavanagh
    Dean Kavanagh (@dean_kavanagh) reported from Solihull, England

    @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

  • yusuf_huraira
    Yusuf (@yusuf_huraira) reported from Birmingham, England

    @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

  • dinglette1972
    Sophia Goldsmith (@dinglette1972) reported from Wednesfield, England

    @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

  • TheDivineFrog
    Frog Princess 🐸 (@TheDivineFrog) reported from Birmingham, England

    @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

  • ShaneoTheBaggie
    Shane (@ShaneoTheBaggie) reported from West Bromwich, England

    When will your service be fully up and running @EE? Mobile data still dropping in and out

  • carpe_dm_uk
    carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England

    @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

  • jfrncs_
    JH 🥳🪩 (@jfrncs_) reported from Birmingham, England

    Not @EE showing as full signal 5G but not actually providing a 5G service

  • mercede72928186
    mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported from Wednesfield, England

    @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • HollyGaze
    Holly Gaze (@HollyGaze) reported

    @EE Shocking customer service. Have had my time wasted with misinformation and now I have to pay extra for my broadband because of this. I have been with EE for years. No customer loyalty. I do not recommend.

  • IrfanAlMoha
    Irfan (@IrfanAlMoha) reported

    @EE 01282 573603 The above number claimed they were you, please could you check and confirm? And action as a customer who's been with you for years this number should be investigated and communicated to UK authorities and BLOCKED/CANCELLED.

  • sleigh81
    kelly sleigh (@sleigh81) reported

    @EE @AfroVII We having same problem , they keep ringing saying there’s nothing wrong with it. Not willing to pay for something I’m not getting

  • WShrew2
    THE Wandering Shrew (@WShrew2) reported

    @EE What is going on with broadband, YO7? Fix it ASAP

  • peterbruce
    peter bruce🐟 (@peterbruce) reported

    @EE hello EE I'm assisting a 83 year old pensioner to cancel a not yet started service she mistakingly signed up for yesterday, I called you and spoke to Sebi who closed it and said she would receive email confirmation , this was 9am when will email be sent please? Nothing yet?

  • Melvin23Rob
    Robert Melvin (@Melvin23Rob) reported

    @EE Yes, however your contact system is so poorly configured that, having fought through the very poor AI to get to a human, they always appear unable to do anything after 30 minutes of identification and account checks

  • Newtonpop
    Colin Raffell (@Newtonpop) reported

    @EE do you have an online chat facility please? I’ve got a problem with my daughters PAYG phone & she’s out in Australia

  • tim25793
    Tim Judkins (@tim25793) reported

    @EE My phone is locked, message appears to say I need Puk code. I do not have an online account, I can't access the phone and when I ring you just direct me online. Please help me get my phone unlocked and working again

  • TooTall03965500
    Too Tall (@TooTall03965500) reported

    @EE No point really. It’ll be fixed when it’s fixed, and then it’ll be countdown to the next issue. I’m not going to regurgitate the same old comments, but after nearly 20 years of zero improvements to the signal in all my area, and excessive annual tariff increases, I’ve had enough.

  • smartmama
    J G L (@smartmama) reported

    @EE , Can someone explain why my account was charged £3 extra last month. I am not getting any responses. I am not a new customer.