EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Oldbury, Walsall, Wolverhampton, Tamworth, West Bromwich, Solihull, Bromsgrove, Hartlebury, and Kidderminster.

City	Problem Type	Report Time
Birmingham	Total Blackout	33 minutes ago
Birmingham	Internet	2 hours ago
Birmingham	Internet	4 hours ago
Oldbury	Wi-fi	11 hours ago
Walsall	Phone	1 day ago
Birmingham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Dean Kavanagh (@dean_kavanagh) reported 4 minutes ago from Solihull, England

  @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

• 
  deb fitzgerald (@deb_fitzgerald) reported 6 minutes ago from Birmingham, England

  @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

• 
  caroline palmer (@cazman3011) reported 7 minutes ago from Birmingham, England

  @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

• 
  R Joberns (@rjoberns) reported 8 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  King Of Ink Land ® (@king_body_art) reported 14 minutes ago from Birmingham, England

  Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

• 
  nicole (@nicole118nicole) reported 20 minutes ago from Birmingham, England

  @EE I’m still having issues, can’t log into my account

• 
  Ben Gorman (@bjwgorman) reported 20 minutes ago from Solihull, England

  @EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!

• 
  Jonathan Whiteland (@chailey_) reported 22 minutes ago from Birmingham, England

  Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

• 
  Lesa Horton MBE (@horton_lesa) reported 22 minutes ago from West Bromwich, England

  @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

• 
  JH 🥳🪩 (@jfrncs_) reported 23 minutes ago from Birmingham, England

  Not @EE showing as full signal 5G but not actually providing a 5G service

• 
  Dave Roney (@bigdavehotrod77) reported 32 minutes ago from Birmingham, England

  @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

• 
  James (@jimmydoris1986) reported 34 minutes ago from Solihull, England

  @welshkate81 @EE They take the piss. Bet your phone starts having issues

• 
  R Joberns (@rjoberns) reported 35 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Yusuf (@yusuf_huraira) reported 38 minutes ago from Birmingham, England

  @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

• 
  Tally B (@Bizzle_187) reported 42 minutes ago from Wolverhampton, England

  @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

• 
  Neil Waters (@muddy7617) reported 44 minutes ago from Solihull, England

  @EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

• 
  Waseem Zaffar (@WaseemZaffar) reported 53 minutes ago from Birmingham, England

  These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

• 
  june baby (@harvey_khela) reported 56 minutes ago from Dudley, England

  What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August

• 
  Jordan Ladley (@jordanladley) reported 59 minutes ago from Solihull, England

  @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

• 
  Jean Thierry (@MutliRaceMan) reported 60 minutes ago from Birmingham, England

  @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alessandro Riolo (@aledeniz) reported 7 minutes ago

  @bt_uk @ee How clueless you all are, asking me to confirm a security code received via email while I am trying to log in to your Wi-Fi hotspots? Has anyone ever tested that process on an iPhone? 🧐 What happens when the user leaves the login process to check the email? 🤨

• 
  lee harris (@leeharris85) reported 8 minutes ago

  @EE The attitude of uks greatest network leaves a lot to be desired…. No loyalty, poor attitude disgusting customer service to a loyal customer

• 
  Neil Green (@ngmillers1973) reported 9 minutes ago

  @matthewdmarsden @EE @marsdenleanne1 Horrible EE how they are rated the best I do not know

• 
  🤷🏻‍♂️ (@wickedwizard777) reported 12 minutes ago

  @EE down again. Can’t go 20 minutes without being ****** over by the broadband. My *** are they the best provider. It’s 2026, how can your broadband be THIS terrible? Been happening for months. Ridiculous.

• 
  Keren Harrison ⚽️ (@KerenOrient) reported 14 minutes ago

  @EE I have tried all that and it has worked overseas with no issues previously 🤔 Have turned it on and off and toggled between airplane and no airplane - only works on wifi 😢

• 
  Brodzhausen🕷️💚 (@LoveBites_Brodz) reported 14 minutes ago

  I’ve only been a @EE broadband customer for a few more and we’ve had a few issues with our income through our fault of our own. I can’t even begin to put into words how unbelievably helpful and accommodating and they have been. Absolute top-notch customer service 👌

• 
  Beth Fairweather (@b_lfairweather) reported 17 minutes ago

  @EE then turned it back on after a LOT of discussing and promised to go back and listen to the sales call and call back and NEVER DID. Phoned back again and got fobbed off again. And the complaints form online doesn’t work

• 
  _Annie (@annieayub1) reported 18 minutes ago

  @EE no signal problem,Internet only working near where the router is,please help??

• 
  liam moisey (@liammoisey2) reported 23 minutes ago

  @EE got a complaint about a sale person is it normal for them to ask for **** and take cigarette butts out of an ash tray ?

• 
  Dr Helen Perkins (@earlyyearsHP) reported 25 minutes ago

  @EE made a complaint about not being able to access my account over 2 weeks ago. Promised IR would sort and also promised to escalate the matter. Heard nothing and still can’t access account. This has been going on since you swapped us from BT Looking for a new supplier 😡