EE outages and service status in Smethwick, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- EE generated 1 outage signal in the last 24 hours around Smethwick, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 17, 9:22 AM GMT+1.
- Internet (53%)
- Wi-fi (22%)
- Phone (16%)
- Total Blackout (9%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 17: Problems at EE
EE is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent EE outage reports came from the following cities: Wolverhampton, Birmingham, Walsall, West Bromwich, Solihull, Oldbury, Bromsgrove, Hartlebury, Tamworth, Kidderminster, Wednesbury, and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Phone | 12 hours ago |
|
|
Internet | 4 days ago |
|
|
Internet | 4 days ago |
|
|
Internet | 5 days ago |
|
|
Internet | 6 days ago |
|
|
Total Blackout | 6 days ago |
Nearby cities with recent reports
4 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
-
Joanne Gough (@RosieJ0) reported from Wombourne, England@EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.
-
David Farrell (@B25dave) reported from Dudley, EnglandDear @Apple @EE whoever is trying to piss me off and purchase space in a cloud when my phone has adequate storage capacity please **** right off Thanks
-
PeteSloanPhotography (@psphotography79) reported from Birmingham, England@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
-
Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
-
jonathan scott (@jonscott1980) reported from Solihull, England@EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.
-
Zac Davies (@ZachariahED) reported from Walsall Wood, England@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.
-
gort (@andygorton63) reported from Dudley, England@dinglette1972 @EE **** em off go with someone else 👍
-
✯𝓜εℛcε∂εs✯ 💫 (@mercede72928186) reported from Willenhall, EnglandAnyone on EE having trouble making calls ? Mine keeps cutting off #EE @EE
-
tanya mahon (@tattypatch1985) reported from Birmingham, England@EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.
-
Pat Murphy Wright (@Pattimwr) reported from Birmingham, England@taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!
-
Darren Y (Ginger and Nuts) (@gingerandnuts) reported from Walsall Wood, England@EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice
-
Conrad Clinton Noble (@conrad_noble) reported from West Bromwich, England@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
-
Sarita (@saritaverma11) reported from Birmingham, England@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??
-
King Of Ink Land ® (@king_body_art) reported from Birmingham, EnglandAbsolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating
-
swingeymart (@theblackstrat) reported from Hunnington, England@EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response
-
Dave Harte (@daveharte) reported from Birmingham, England@EE All sorted now via a phone call. No problem.
-
-
upsie daisie (@upsiedasie) reported from Birmingham, England@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
-
R Joberns (@rjoberns) reported from Halesowen, England@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
-
Ben Franklin. (@benavfcfranklin) reported from Dudley, England@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Jac Dee 🇺🇦 (@Jacsplace3) reportedStill no home internet connection from @EE On Thursday at 14:45 they said it will be back on within the hour. A further call they said by the evening. Friday they said it will be back on in 4-6 hours. It's now Saturday. Are customer service colleagues encouraged to tell untruths?
-
LIM 🇺🇸🇮🇹 (@MILZ45) reported@EE in the middle of unreal London and can’t even get a signal. Rubbish service EE
-
Paula m (@PaulaRossi47) reported@EE I was given pak code in EEstore it was awful got told they could not compete with sky so you lost me
-
Lynda Hull (@lyndannh) reported@EE URGENT I am in Australia. My 7 day pass has expired. I have been trying for an hour to renew it. Need immediate help please. Emergency.
-
David (@davelympo) reported@EE useless customer services no email address, live chat are less than helpful, all you do is keep raising complaints which never get resolved
-
LadyBlues The question is always Cui Bono? (@Ladyblues666) reported@TweetForTheMany @bt_uk @EE I switched away from Virgin because of connectivity issues. Hope yours is better.
-
Jenny (@JennyB311) reportedMy 96 year old gran who is more or less deaf and never wears her hearing aids has somehow got a voicemail service added to her phone by @BT @EE and now can’t get to it fast enough to answer it. My father phoned to cancel it and was told it’s cancelled but it’ll stay on her phone for a month. This is a very vulnerable elderly woman that has no requirement for voicemail. This should never have been added in the first place and it needs to be removed immediately! I wonder if someone got commission for setting this up?
-
Jake Murphy (@jake_murphy95) reported@shughe02 @skytv @EE They got me down to about £80 then deals expired, went to £92 and now it’s it’s £106 Before I called them a few months ago it was £112. No wonder why so many people buy fire sticks, I just can’t be asked for the issues that you can get with a stick
-
Brian Slater (@BrianSlater1976) reported@EE signal issues yet again in KY12 left without phone or 4G WiFi connection. Beginning to become a regular occurrence.
-
Mary (@sisterloulou333) reported@EE how much longer are these network issues remaining ? Been a few days now !