EE outages and service status in Smethwick, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 2, 10:50 PM GMT+1.
- Internet (67%)
- Phone (14%)
- Wi-fi (10%)
- E-mail (5%)
- Total Blackout (5%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Dudley, Solihull, Sutton Coldfield, West Bromwich, and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 2 days ago |
|
Wolverhampton
|
Internet | 2 days ago |
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Birmingham
|
Internet | 2 days ago |
|
Walsall
|
Internet | 3 days ago |
|
Birmingham
|
Internet | 7 days ago |
|
Birmingham
|
Phone | 8 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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Dave Roney (@bigdavehotrod77) reported from Birmingham, England@EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy
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David Hopkinson (@davehoppy66) reported from Bromsgrove, England@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
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jonathan scott (@jonscott1980) reported from Solihull, England@EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.
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Brenden (@Breny85) reported from Birmingham, England@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.
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Jody (@Jarrook) reported from Wolverhampton, EnglandJust realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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Lesa Horton MBE (@horton_lesa) reported from West Bromwich, England@EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not
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Dean Kavanagh (@dean_kavanagh) reported from Solihull, England@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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mercedes hodson 💁🏼♀️ (@mercede72928186) reported from Wednesfield, England@EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.
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Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
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caroline palmer (@cazman3011) reported from Birmingham, England@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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Kieran (@kieran_stanley) reported from Birmingham, England@niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂
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lee hunt (@leehunt4) reported from West Bromwich, England@EE hi is there problems with the network signal is bad
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....Yaz (@DrYazzzz) reported from Birmingham, England@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
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Nikki Jayne (@Nikki_Jayne7) reported from Tamworth District, England@EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.
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Nikki Moore (@horselady_nr) reported from Tamworth District, England@EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me
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Barry dunn (@dunn_pdunn1) reported from West Bromwich, EnglandHow long before the @EE app is put right been down for a long time now
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Matthew Sparks (@matthew_74) reported from West Bromwich, England@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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ukb00tlegs (@ukb00tlegs) reported from Birmingham, England@EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Randall (@MarkyTalk) reported@C1981L @EE My signal is appalling at home.
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In Oxford (@Oxford_Life) reported@anon_opin Yup, Oxford's 5G signal - or lack thereof - with so-called "best coverage" @EE is atrocious even going around the city centre!
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Paul 🖖 (@RonkaGuy) reportedHey @EE I'm currently in the US and unable to send text messages. Everything else works. I spoke with your first and second line helpdesk and unable to fix. Where do I go now to get this resolved.
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ChrisM (@chrismaddison74) reported@Fletchmeister81 @EE Seems to be an issue in every store now. The staff in Sunderland bridges are the worst I've ever encountered. It's like you're bothering them when you ask a question. I'm looking at moving all four of my lines to elsewhere now as I'm also sick of being ripped off with price rises
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David (@David297819311) reported@EE rubbish customer service. Plusnet changed over my contract to you 2 weeks ago and each day I have to reset my Internet connection to sky. On hold for almost an hour tonight and no reply. I do not want online help I want to speak to a human who can explain why this happens.
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ChrisM (@chrismaddison74) reported@EE I've already spoken with someone who was less than helpful. Don't know why I bothered really just backs up the dreadful customer service.
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Alan Aldridge (@afaldridge) reported@EE @Vizique Your customer service is a waste of time. I have been trying for the past 3 days, get nowhere.
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Imisi (@ImisiAda) reported@EE your customer service is horrendous. I've had a complaint open for 6 weeks and everyone has been extremely unhelpful.
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ChrisM (@chrismaddison74) reported@WeAreOpenreach @EE so someone comes out today at lunchtime and since then my broadband doesn't work. It wasn't actually broken before you broke it and no one bothers to inform customers either. Non existent customer service as per usual. Charge a fortune for no actual service!!
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Peter H Todd (@Peter_H_Todd) reported@EE @NOW we've recently purchased another Firestick (for mostly watching F1). Our EE box is very close to the TV due the living room layout, but why is the firestick a little buffering. Sometimes it feels like it's being filmed in 1.25 speed & then 0.75 speed, any help/know why?