EE

EE Outage Report in Smethwick, Sandwell, England

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The latest reports from users having issues in Smethwick come from postal codes B66.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 02/28/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Willenhall, Wolverhampton, Tamworth, Bilston, Wednesbury, Walsall, Sutton Coldfield, Redditch, Dudley, Tipton, Oldbury, West Bromwich, Solihull and Wordsley.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomWillenhall Total Blackout
United KingdomBirmingham Internet
United KingdomWillenhall Total Blackout
United KingdomWillenhall Total Blackout
United KingdomWolverhampton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • jonscott1980 jonathan scott (@jonscott1980) reported from Solihull, England

    @EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.

  • t_talbotx Tara (@t_talbotx) reported from West Bromwich, England

    @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

  • gingerandnuts Darren Y (Ginger and Nuts) (@gingerandnuts) reported from Walsall Wood, England

    @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

  • LiamM_D Liam M-D (@LiamM_D) reported from Aldridge, England

    @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

  • jimmydoris1986 James (@jimmydoris1986) reported from Solihull, England

    @welshkate81 @EE They take the piss. Bet your phone starts having issues

  • upsiedasie upsie daisie (@upsiedasie) reported from Birmingham, England

    @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

  • ZSJaved123 Zee (@ZSJaved123) reported from Birmingham, England

    What on earth is happening to your signal. Sort it out!!! @EE

  • Pattimwr Pat Murphy Wright (@Pattimwr) reported from Birmingham, England

    @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

  • saritaverma11 Sarita (@saritaverma11) reported from Birmingham, England

    @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

  • chailey_ Jonathan Whiteland (@chailey_) reported from Birmingham, England

    Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

  • originalstevieb Stevie B (@originalstevieb) reported from Cheslyn Hay, England

    @EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.

  • sambillyard Sam Billyard (@sambillyard) reported from Redditch, England

    Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming

  • H95342533Holmes Robert Holmes (@H95342533Holmes) reported from Tamworth District, England

    @EE Rubbish network

  • H95342533Holmes Robert Holmes (@H95342533Holmes) reported from Tamworth District, England

    @EE Rubbish network EE giffgaff is the best 💯💯💯💯

  • carliemartin 𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported from Wednesfield, England

    @EE i’m getting no internet signal whatsoever guys, what’s going on?!

  • tattypatch1985 tanya mahon (@tattypatch1985) reported from Birmingham, England

    @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

  • DaniiJonesX Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England

    @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

  • conrad_noble Conrad Clinton Noble (@conrad_noble) reported from West Bromwich, England

    @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

  • APG1959 Tony G (@APG1959) reported from Birmingham, England

    I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Oz_UK 10101111 (@Oz_UK) reported

    @stuartjbull @rab1dkorndogg @EE Still requires exchange support. Availability checker says I can get 31mpbs.

  • mr1liner Richard Smith (@mr1liner) reported

    Hey @VodafoneUK why do you make it so difficult to get set up as a customer joining you and registering with the app. Poor signal but can't use the app on WiFi. Looks like I should have stayed with @EE .....

  • rab1dkorndogg andy marsh (@rab1dkorndogg) reported

    @SocialTechHD @stuartjbull @EE Even though it's high capacity, it doesn't mean the provider will push it to the max...they will try work out an average but the speeds are never guaranteed...the joys of the ISP screwing the customer

  • LenaAlbrechtsb1 Lenaₒₜ₇ (@LenaAlbrechtsb1) reported

    @Pubgrundy @EE @Google Had the same problem, called Google support and now my application got accepted, you just have to set them a little under pressure :)

  • jimmyblair78 James D Blair (@jimmyblair78) reported

    @EE hello ????? Your office is now closed can anyone help as I'm about to take your sim out of this contract phone and replace it with another provider as quite clearly you don't care good-bye

  • andy__kennedy Andy Kennedy (@andy__kennedy) reported

    @EE whats going on with mobile network in DN9 area please? No service for around 2 weeks.....!?

  • Ketan01 Ketan Panchal (@Ketan01) reported

    @EE hi folks …it seems that the My EE app on IPhone and iPad is not working .. have reinstalled app but still no joy ..

  • GemmaMags Gemma Robson (@GemmaMags) reported

    @EE Hi there. Trying to to look into upgrading but the pages on the website aren’t working? Can anyone help please? Thanks

  • rab1dkorndogg andy marsh (@rab1dkorndogg) reported

    @SocialTechHD @stuartjbull @EE We can only hope, if we have to pay over the odds they'd better give a good service. But I don't trust EE or BT one iota

  • Oz_UK 10101111 (@Oz_UK) reported

    @EE Still requires exchange support. EE Availability checker says I can get 31mbps over mobile network and 5-11mbps (3 guaranteed lol) over landline and doesn't offer FTTP because our exchange doesn't support it. Their estimate for landline is way off as well as I already get 65mbps.