EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Oldbury, Walsall, Bromsgrove, Hartlebury, Tamworth, Solihull, West Bromwich, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Sutton Coldfield, and Kingswinford.

City	Problem Type	Report Time
Birmingham	Internet	15 hours ago
Birmingham	Internet	2 days ago
Birmingham	Internet	4 days ago
Birmingham	Phone	4 days ago
Oldbury	Phone	6 days ago
Walsall	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Nikki Moore (@horselady_nr) reported 2 minutes ago from Tamworth District, England

  @EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me

• 
  Robert Holmes (@H95342533Holmes) reported 2 minutes ago from Tamworth District, England

  @EE Rubbish network

• 
  Mademoiselle LeVell Comedy (@M_elleLeVell) reported 9 minutes ago from Birmingham, England

  @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

• 
  Ian Cruise #StayHomeSaveLives (@iancruise1972) reported 11 minutes ago from Birmingham, England

  @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

• 
  Zac Davies (@ZachariahED) reported 13 minutes ago from Walsall Wood, England

  @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

• 
  deb fitzgerald (@deb_fitzgerald) reported 15 minutes ago from Birmingham, England

  @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

• 
  Nikki Jayne (@Nikki_Jayne7) reported 15 minutes ago from Tamworth District, England

  @EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

• 
  Ben Franklin. (@benavfcfranklin) reported 16 minutes ago from Dudley, England

  @EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

• 
  ryan holyhead (@theorbsta) reported 20 minutes ago from Walsall Wood, England

  @EE I cannot gift data to my daughter through the app or my online account. Help please

• 
  De3ze (@De3ze) reported 24 minutes ago from Solihull, England

  @EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾

• 
  ARCF (@AlumRockCF) reported 26 minutes ago from Birmingham, England

  @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

• 
  Bukky Kelani (@kelaniebookie) reported 32 minutes ago from Birmingham, England

  @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

• 
  Paul Cadman 🧡 (@PaulCadmanUK) reported 35 minutes ago from Birmingham, England

  @EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻

• 
  nicole (@nicole118nicole) reported 36 minutes ago from Birmingham, England

  @EE I’m still having issues, can’t log into my account

• 
  Haani İYİ (@haani_m1) reported 39 minutes ago from Birmingham, England

  @EE what’s with no service how do i have no signal or service without WiFi

• 
  𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported 45 minutes ago from Wednesfield, England

  @EE i’m getting no internet signal whatsoever guys, what’s going on?!

• 
  James (@jimmydoris1986) reported 53 minutes ago from Solihull, England

  @welshkate81 @EE They take the piss. Bet your phone starts having issues

• 
  Yusuf (@yusuf_huraira) reported 54 minutes ago from Birmingham, England

  @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

• 
  Hitendra (@Hitendra70) reported 58 minutes ago from West Bromwich, England

  @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

• 
  Andy Davies! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SirAndyDavies) reported 58 minutes ago from Birmingham, England

  @Thomberley @ShaunPi73634082 @EE Never!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil (@NYorksPhil) reported 6 minutes ago

  @EE Hi, is EE RCS messaging down? It's stopped working for all my contacts. Still says connected in my Google messages app settings under RCS Status.

• 
  David Elliott (@DJE1007) reported 6 minutes ago

  @EE Hi, I am a new broadband customer & am trying to link it to your app. It keeps asking me for an account number which I can’t find, don’t seem to have an email with it on. How can I find out my account number? Thanks

• 
  CHT (@PrometheusCHT) reported 7 minutes ago

  @PolemicTMM @EE Truly awful company.

• 
  Alan Roberts (@AlanRob68902430) reported 7 minutes ago

  @EE @O2 @O2 whats your sales number please I have contract sim but never use it we are dire customer service so I'm moving to o2 entirely

• 
  Mark Connolly (@macon1375) reported 8 minutes ago

  Absolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK

• 
  Deborah Sacks (@deborahsacks) reported 9 minutes ago

  Oddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE

• 
  M 🐼 (@wandaxmoods) reported 12 minutes ago

  @EE the way you do your billing is confusing I’m actually not renewing with you ever again because I’ve had nothing but issues and your customer service is embarrassing

• 
  Julie F (@jvfisher59) reported 12 minutes ago

  @EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳

• 
  James (@palmerzan587) reported 16 minutes ago

  @EE Absolutely awful service, left tonight without internet and told the issue might not be resolved until 17:30 tomorrow. Most reliable broadband…what a joke!

• 
  LR (@raphy_lawren) reported 17 minutes ago

  @LasallianSean @EE They know how to harass with calls when they are advertising but when you need them to solve a real issue, they send you to chat bots. Worst network customer care