EE Outage Report in Smethwick, Sandwell, England
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The latest reports from users having issues in Smethwick come from postal codes B66.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Wednesbury, Oldbury, Dudley, Smethwick, Tamworth, West Bromwich, Sutton Coldfield, Kingswinford, Redditch, Willenhall, Bilston and Tipton.
| City | Problem Type | Report Time |
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| Total Blackout | ||
| Total Blackout | ||
| Phone | ||
| Phone | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Dean Kavanagh
(@dean_kavanagh) reported
from
Solihull, England
@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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caroline palmer
(@cazman3011) reported
from
Birmingham, England
@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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C5
(@OoRITE_C4) reported
from
Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
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𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍
(@loulabelle46) reported
from
Tamworth District, England
@SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
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C5
(@OoRITE_C4) reported
from
Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
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Loreta
(@lottynew) reported
from
Beoley, England
@EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !
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Tony G
(@APG1959) reported
from
Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
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Zac Davies
(@ZachariahED) reported
from
Walsall Wood, England
@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
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Tally B
(@Bizzle_187) reported
from
Wolverhampton, England
@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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Jonathan Whiteland
(@chailey_) reported
from
Birmingham, England
Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
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Trudy
(@trudy_taylor72) reported
from
Tamworth District, England
@EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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Sam Billyard
(@sambillyard) reported
from
Redditch, England
Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming
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Forbes Coleman
(@ForbesProducer) reported
from
Birmingham, England
@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
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deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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upsie daisie
(@upsiedasie) reported
from
Birmingham, England
@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Beth Ann taylor
(@BethAnnTaylor1) reported
@virginmedia are actually the worst phone company. Been trying to order my phone for two weeks and it just gets cancelled because they can’t do their ******* job properly. Waste of bloody time, guess I’ll pay more and go to @EE who might actually give good customer service.
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Ciku Gicia 🦉
(@mahogany_hues) reported
@MarcAllera It is unconscionable the way @EE is treating me. I have lost a phone number I had for 15 years and no one cares. Your customer service is abysmal. #EE #poorcustomerservice
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Vince
(@VModifiedMind) reported
I assume the reason @EE is releasing some augmented reality glasses is so you can be further duped into the alternative reality that they’re actually the best network.
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Joshua Patrick
(@JustMediaUK) reported
@EE woke up this morning to no signal on my phone, tried restarting, hard and soft resets, reset all network settings on phone, checked SIM card all ok! Help!
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Becky
(@chibs9105) reported
@andy_cov93 @EE Thought something was up, signal been up and down in Warwick all day. Still better than 2 years no service with @ThreeUK though, and they still want a final bill off me even though I had no signal the entire last month I was with them. Clowns 🤡
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Liam Deowag Hartles
(@Deowag) reported
@EE OK this is a joke, 2nd night in a row at roughly 10pm the Internet just dies and doesn't come back What is going on with your network?
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Cynchronic 🇺🇦 🇬🇧
(@TopSlogan89) reported
@EE hi please can you help me. Your online site still says there is stock of PS5 bundles. But when I log on the listing disappears. Do you have stock or not if so can you please help me place an order!
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Graeme Guthrie
(@GUTHRIEGRAEME) reported
@EE Having issues with my BT Sport as I still can't get access to it and it now been over 24 hours since I activated my account?
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jennifer
(@jen_meds) reported
@EE is 4G down?
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ian hogan
(@ianhogan) reported
Hi @EE ‘we’re here to help’ you tell us…..there doesn’t seem to be anyone there. I need urgent roaming advice. I can’t text or call without coverage.