EE Outage Report in Smethwick, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at EE
EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Sutton Coldfield, Birmingham, Oldbury, Dudley, Wolverhampton, Walsall, Rowley Regis, Bilston, Tipton, Willenhall, Kidderminster, Redditch, West Bromwich, Brierley Hill and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Sutton Coldfield |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Oldbury |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Birmingham |
Phone | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
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Ian Cruise #StayHomeSaveLives
(@iancruise1972) reported
from
Birmingham, England
@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻
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Bukky Kelani
(@kelaniebookie) reported
from
Birmingham, England
@EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
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jedibiker
(@jedibikrt76) reported
from
Birmingham, England
@EE why always is my signal so low? Two bars out 4? All the time
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help
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ARCF
(@AlumRockCF) reported
from
Birmingham, England
@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE I cannot gift data to my daughter through the app or my online account. Help please
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mercedes hodson 💁🏼♀️
(@mercede72928186) reported
from
Wednesfield, England
@EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.
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carpe_dm_uk
(@carpe_dm_uk) reported
from
Birmingham, England
@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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Mademoiselle LeVell Comedy
(@M_elleLeVell) reported
from
Birmingham, England
@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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Kieran
(@kieran_stanley) reported
from
Birmingham, England
@niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂
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Brenden
(@Breny85) reported
from
Birmingham, England
@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE
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Yusuf
(@yusuf_huraira) reported
from
Birmingham, England
@EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!
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Jordan Ladley
(@jordanladley) reported
from
Solihull, England
@EE hello. Text my pac code then someone rang me. They said they would call back but never did.
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Hitendra
(@Hitendra70) reported
from
West Bromwich, England
@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
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richard kimberley
(@richardkimberl3) reported
from
Redditch, England
@EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours
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Neil Waters
(@muddy7617) reported
from
Solihull, England
@EE You could help by offering the same consumer protection in store as online. Seems unethical to me.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kinrade #SocialistLabour
(@djkinrade) reported
@EE I'm only getting sub 11mb download speeds currently. I pay a lot of money for fibre. Please help I am at SE9 4
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kayla
(@_fuglyslut) reported
@EE is there a reason i’ve been on the lowest bar of signal, and my 4G hasn’t been working for the past week? Its driving me insane now 😩
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Freddie Mercurys Cat
(@kinguk16) reported
@laylahamidian @EE I’d move too Layla. An awful awful company who leave red marks on people’s credit files due to their own mistakes. AVOID EE at all costs. Their incompetence and then refusal to rectify will cost you dearly.
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Thewillofhalfthepeople
(@RichieRicherso1) reported
@EE hello. My broadband has just this moment gone down in CT5. Can you look into this for me?
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Andrew Addis-Fuller
(@FullerChef) reported
@EE ABSOLUTELY APPALLING SERVICE FROMM EE TODAY!! Apointment arranged between 1-6pm today, half day taken from work, then receive a text saying sorry we missed our appointment- two phone calls to EE and guess what- cut off both times!!!
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Bianca
(@beeankanoricky) reported
Why is the @EE coverage so bad at the moment? Literally nothings loads without WiFi
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Freddie Mercurys Cat
(@kinguk16) reported
@mickbrace @EE Hey Mick. I’d advise avoiding @EE They have some very shady tactics when the end of your contract comes around. They erroneously charge for services and then left a red Mark on credit file which they refuse to rectify. Customer services full of ‘computer says no’ types #EE #avoid
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Jacks
(@jacks1912s) reported
@EE help! New iPhone 12 today. Part set up but no mobile days as I need a QR code? Don’t have one with the phone. It’s also stuck ‘loading’ apps but won’t compete. 😩
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Nicholas McCluskey
(@NikMcCluskey) reported
@EE I want to cancel my broadband as the contract has come to its end. Can I do this online? I can't see a way to do it through my account.
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Richard Allsop-Dent
(@AllsopDent) reported
@EE I have received an unlocking code from you for my Samsung s8, but now when I put a 3 sim card in, it's saying sim network pin blocked, please enter sim network puk. Please can you help?