EE Outage Report in Smethwick, Sandwell, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Sutton Coldfield, Birmingham, Tamworth, Wolverhampton, Dudley, Kingswinford, Redditch, Willenhall, Bilston, Wednesbury, Walsall, Tipton, Oldbury, West Bromwich and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Total Blackout | ||
| Total Blackout | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Jules
(@falmouth_wolf) reported
from
Willenhall, England
@groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.
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Andy L.
(@Andy_Lane_) reported
from
Birmingham, England
@EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?
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Barry dunn
(@dunn_pdunn1) reported
from
West Bromwich, England
Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE
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Tara
(@t_talbotx) reported
from
West Bromwich, England
@EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?
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Sarita
(@saritaverma11) reported
from
Birmingham, England
@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??
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Barry dunn
(@dunn_pdunn1) reported
from
West Bromwich, England
How long before the @EE app is put right been down for a long time now
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ukb00tlegs
(@ukb00tlegs) reported
from
Birmingham, England
@EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result
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jay
(@jayedwards96) reported
from
Birmingham, England
@EE why is my connection being so slow tonight?
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Robert Holmes
(@H95342533Holmes) reported
from
Tamworth District, England
@EE Rubbish network
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Conrad Clinton Noble
(@conrad_noble) reported
from
West Bromwich, England
@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
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jonathan scott
(@jonscott1980) reported
from
Solihull, England
@EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.
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𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽.
(@carliemartin) reported
from
Wednesfield, England
@EE i’m getting no internet signal whatsoever guys, what’s going on?!
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Zee
(@ZSJaved123) reported
from
Birmingham, England
What on earth is happening to your signal. Sort it out!!! @EE
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Robert Holmes
(@H95342533Holmes) reported
from
Tamworth District, England
@EE Rubbish network EE giffgaff is the best 💯💯💯💯
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tanya mahon
(@tattypatch1985) reported
from
Birmingham, England
@EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.
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Lesa Horton MBE
(@horton_lesa) reported
from
West Bromwich, England
@EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not
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James
(@jimmydoris1986) reported
from
Solihull, England
@welshkate81 @EE They take the piss. Bet your phone starts having issues
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Jules
(@falmouth_wolf) reported
from
Willenhall, England
@ChazMeister88 @EE Glad this isn't just me! Having the same two problems
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Kira🦁
(@pyper18th) reported
from
Birmingham, England
@EE is there a chat with yourselves to cancel my BB?
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Darren Y (Ginger and Nuts)
(@gingerandnuts) reported
from
Walsall Wood, England
@EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Will Earl
(@wilearl) reported
@EE we’ve recently signed up to your internet and, honestly, it’s the worst it’s ever been. Please, please, please sort it. Otherwise we may have to go back to the really expensive BT #arghhhh #pleasehelp
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Keith Pates
(@KeithCP2) reported
@EE If you are too bone idle to send my bill by email, then send it by post each month and I will pay it by Debit card then without any financial questions from your unco-operative staff,as they have no Customer Service Now, I have 2 Level 2 Certificates in Customer Service Keith
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onkybonk
(@honestdave1437) reported
@EE absolute shocking that you have chosen to ignore my tweets. Nearly two weeks now. I have left a trustpilot review of 1 star and when my contact is up I am leaving EE. I a@ spreading the word about your customer service or lack of it. Jokers.
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Chris
(@del_christo) reported
@ElGobEagle @EE Pathetic network.
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Sarah
(@Minnieatsea) reported
Update on the ongoing @EE signal issues on island, our mast is in a "degraded state" with unactioned work since at least July. Fault/incident number to quote is INMC00001218637 @BarraIsland
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AVB
(@cyberbudz) reported
@EE I think most of the people there are worried about not being under 20ft of water. Mobile signals are the least of their problems. Big tech @EE need to do more than give free calls.
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Ameliorate
(@Ameliorate20) reported
@EE 2 hour wait for chat help? Cheers as per usual service is rubbish and we're paying over the odds for it as usual. How about you sack Kevin Bacon, the overpaid has been? Pass the savings on to customers, yeah?
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Ryan Anderson
(@ryanstanley22) reported
@EE someone answer my damn messages!!
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Tamara Garnault
(@wacgirl) reported
Wow @EE customer service is about as effective as it's new app - which looks like it's been designed my 3 year olds and has none of the functions it previously had. On hold again for over 20 minutes to get them to sort out the last **** ups from the previous call this week. Fun!
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Kathleen Sheridan
(@ka_sheridan) reported
@EE my 88yr old neighbour can't get a new sim to activate or transfer a number. Zero and poor communication from you. No answer on chat and on hold for over half an hour! #EE awful service