EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Oldbury, Walsall, Bromsgrove, Hartlebury, Tamworth, Solihull, West Bromwich, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Sutton Coldfield, and Kingswinford.

City	Problem Type	Report Time
Birmingham	Internet	8 hours ago
Birmingham	Internet	2 days ago
Birmingham	Internet	3 days ago
Birmingham	Phone	4 days ago
Oldbury	Phone	6 days ago
Walsall	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 19 seconds ago from Brownhills, England

  @EE I spoke to your customer service team this morning and they were great thanks.

• 
  Hitendra (@Hitendra70) reported 1 minute ago from West Bromwich, England

  @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

• 
  Dr. Abdalla M Ahmed (@RxAbdalla1) reported 6 minutes ago from Birmingham, England

  @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

• 
  Ben Gorman (@bjwgorman) reported 8 minutes ago from Solihull, England

  @EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!

• 
  Brenden (@Breny85) reported 17 minutes ago from Birmingham, England

  @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

• 
  lee hunt (@leehunt4) reported 18 minutes ago from West Bromwich, England

  @EE hi is there problems with the network signal is bad

• 
  Matthew Sparks (@matthew_74) reported 19 minutes ago from West Bromwich, England

  @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

• 
  Jean Thierry (@MutliRaceMan) reported 23 minutes ago from Birmingham, England

  @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 27 minutes ago from Brownhills, England

  @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

• 
  Yusuf (@yusuf_huraira) reported 28 minutes ago from Birmingham, England

  @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

• 
  Barry dunn (@dunn_pdunn1) reported 29 minutes ago from West Bromwich, England

  How long before the @EE app is put right been down for a long time now

• 
  Jordan Ladley (@jordanladley) reported 33 minutes ago from Solihull, England

  @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

• 
  Conrad Clinton Noble (@conrad_noble) reported 34 minutes ago from West Bromwich, England

  @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

• 
  James Larner (@james_larner) reported 34 minutes ago from Birmingham, England

  @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

• 
  Joanne Gough (@RosieJ0) reported 36 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  Jody (@Jarrook) reported 37 minutes ago from Wolverhampton, England

  Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

• 
  tanya mahon (@tattypatch1985) reported 40 minutes ago from Birmingham, England

  @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

• 
  nicole (@nicole118nicole) reported 41 minutes ago from Birmingham, England

  @EE I’m still having issues, can’t log into my account

• 
  R Joberns (@rjoberns) reported 54 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  ryan holyhead (@theorbsta) reported 57 minutes ago from Walsall Wood, England

  @EE I cannot gift data to my daughter through the app or my online account. Help please

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ItzCyberCell (@ItzCyberCell) reported 1 minute ago

  A bit of context to my previous posts. I have been a loyal @EE customer for over 3 years. I pay £96.99/m for Sports & Entertainment & 900Mbps internet. I also pay for @tntsports through EE which is now part of HBO Max. If I am paying over £100/m I shouldn't be forced to watch ads

• 
  Charles (@Charleslaws) reported 6 minutes ago

  @EE Hi please remove your service from my computer.

• 
  Emma (@em_doapsi) reported 8 minutes ago

  @EE customer service phone line not working so can’t get help with the migration from BT service.

• 
  𝙶𝚊𝚟𝚒𝚗 𝙱𝚞𝚛𝚛𝚘𝚠𝚜 ✨ (@Strudle2807) reported 14 minutes ago

  Please nobody else make the mistake of switching from all sky to @EE @NOW ! It’s really the worst tv package I’ve had. No UHD channels on any good channels - which I had with sky. Was told I would by sales but I don’t. You can’t record it just shortcuts the program to a catchup

• 
  Seb (@SebParkinson) reported 14 minutes ago

  Full HD video and clear audio from space yet I can’t even get a phone signal in Bacup. Sort it please @EE

• 
  D (@DM_1986_) reported 16 minutes ago

  So I go to Turkey, @EE bill is paid up, come home, service has been cancelled, broadband shut off… And obviously no one to talk to about it…

• 
  Tyrone Power (@tyronepower81) reported 16 minutes ago

  @EE @EE now this has affected my credit score 😡 all because of inept advisors. The service has been so bad. I need to speak to someone I head office ASAP

• 
  mo (@slomoassassin) reported 20 minutes ago

  @EE I am abit dissapoined with EE I ordered the S26 ultra today that's coming tomorrow I've been a loyal customer for time you guys can't even chuck in a free screen protector especially when I am paying £91 for the contract

• 
  Ɛ (@WolfChanChimmy) reported 20 minutes ago

  @EE I can login on the website but I need the app to be able to control my broadband as it wont let me edit or do anything.

• 
  ggg (@LeiSnoby) reported 23 minutes ago

  @EE I'm trying to log a severe mis-selling complaint (breach of Ofcom rules). Your website is blocking me, and your Twitter DM bot is stuck in a loop ignoring my requests for a human agent. Please get a REAL PERSON to check my DMs immediately!