EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, West Bromwich, Wednesbury, Stourbridge, Wolverhampton, Walsall, Dudley, Solihull, and Sutton Coldfield.

City	Problem Type	Report Time
Birmingham	Wi-fi	2 hours ago
Birmingham	E-mail	12 hours ago
West Bromwich	Internet	2 days ago
Wednesbury	Internet	3 days ago
Birmingham	Internet	5 days ago
Stourbridge	Phone	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  P. Angela Grant (@Pingviners_n) reported 2 minutes ago from Birmingham, England

  @EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!

• 
  Dip singh (@dip974) reported 4 minutes ago from Wednesfield, England

  @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

• 
  R Joberns (@rjoberns) reported 8 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  nicole (@nicole118nicole) reported 9 minutes ago from Birmingham, England

  @EE I’m still having issues, can’t log into my account

• 
  Matthew Sparks (@matthew_74) reported 12 minutes ago from West Bromwich, England

  @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

• 
  Dr. Abdalla M Ahmed (@RxAbdalla1) reported 13 minutes ago from Birmingham, England

  @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

• 
  R Joberns (@rjoberns) reported 14 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Bukky Kelani (@kelaniebookie) reported 23 minutes ago from Birmingham, England

  @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

• 
  carpe_dm_uk (@carpe_dm_uk) reported 28 minutes ago from Birmingham, England

  @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

• 
  Zee (@ZSJaved123) reported 30 minutes ago from Birmingham, England

  What on earth is happening to your signal. Sort it out!!! @EE

• 
  Tony G (@APG1959) reported 30 minutes ago from Birmingham, England

  I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

• 
  Barry dunn (@dunn_pdunn1) reported 33 minutes ago from West Bromwich, England

  How long before the @EE app is put right been down for a long time now

• 
  tanya mahon (@tattypatch1985) reported 36 minutes ago from Birmingham, England

  @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

• 
  ARCF (@AlumRockCF) reported 36 minutes ago from Birmingham, England

  @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

• 
  Jules (@falmouth_wolf) reported 38 minutes ago from Willenhall, England

  @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

• 
  Dan Harris (@dan04harris) reported 48 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  Shane (@ShaneoTheBaggie) reported 48 minutes ago from West Bromwich, England

  When will your service be fully up and running @EE? Mobile data still dropping in and out

• 
  Sarita (@saritaverma11) reported 49 minutes ago from Birmingham, England

  @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

• 
  Matt (@hellomattwalker) reported 55 minutes ago from Birmingham, England

  Major issues with @EE today. Complete loss of signal, let alone data use.

• 
  PeteSloanPhotography (@psphotography79) reported 59 minutes ago from Birmingham, England

  @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cuddly Uncle Steve (@kccpiggy) reported 5 minutes ago

  @EE Nope!! Doesn’t work ! Gets me through to a bot, to report a FAULT , and then it tells me that an engineer has been booked for Wednesday . No one to fix my unbreakable wifi .. Utterly disappointing - unable to work or enjoy my paid subscriptions for 5 days .. Dreadful..

• 
  Phoenix Rahman (@Phoenixrahman) reported 6 minutes ago

  @VisionsofGold @EE @SamsungMobile No such thing as loyalty for existing customers. I’ve been with EE since they were one2one. In early days when they were T-Mobile, would get rewarded for being a loyal customer but as a EE customer, no such luck. Instead it’s higher costs and poor customer service.

• 
  Kev (@KevlarBrock) reported 6 minutes ago

  @MarkDavisonUK @EE @Plusnet ONT (always green, never a red LOS light) even during outages hub shows aqua. Earlier had DNS issues before connection dropped. Gathering data for exec office call Wednesday. Interesting re: router…

• 
  Simon James 🚂 (@UKMondoMan) reported 7 minutes ago

  @EE Issue now resolved. Not the outcome I was looking for but a fair compromise.

• 
  Mark Davison (@MarkDavisonUK) reported 7 minutes ago

  @KevlarBrock @EE Best recommendation would be to speak to the exec advisor and see what resolution they can come up with, definitely try and get the product changed to a WiFi 7 router as that will resolve your issues 10x over

• 
  Andrew Robinson (@apr9999) reported 9 minutes ago

  @EE I did call again and the woman said she'd send him a message to call me. That was over 3 hours ago. This was all about retaining me as a customer. Henry had an idea that he was going to check out and come back to me.

• 
  Diana (@Diabijoux) reported 11 minutes ago

  @EE I do really need your help my husband had a cardiac arrest while on holiday in spain Valencia area and the phone is with my husband contract. Can you please help me with more roaming to deal with our insurance and call the flight company. Please 🙏.

• 
  @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported 12 minutes ago

  @bt_uk @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

• 
  DorothyNot 🕷💜🤍💚 (@DorothyNotD) reported 13 minutes ago

  @EE I’ve been trying to contact you for 2 days, when I finally got a very slow responding chat they agreed to raise a complaint…what is this text about? I SHOULD NOT have to get in touch again to keep my complaint open.

• 
  CharmedOGForever🔮🧙🏼‍♀️ (@charmed_og) reported 14 minutes ago

  @loisgriff_ @EE EE are the worst! Absolutely dreadful!