EE outages and service status in Smethwick, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Jul 28, 7:34 PM GMT+1.
- Internet (65%)
- Phone (13%)
- E-mail (9%)
- Wi-fi (9%)
- Total Blackout (4%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Dudley, Solihull, Sutton Coldfield, West Bromwich, and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 2 days ago |
|
Birmingham
|
Phone | 4 days ago |
|
Wolverhampton
|
Internet | 10 days ago |
|
Walsall
|
Internet | 12 days ago |
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Birmingham
|
Internet | 12 days ago |
|
Dudley
|
Phone | 14 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Richard Franks (@richardpfranks) reported from Birmingham, England@EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?
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Dan Harris (@dan04harris) reported from Walsall Wood, EnglandHey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help
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Jean Thierry (@MutliRaceMan) reported from Birmingham, England@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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R Joberns (@rjoberns) reported from Halesowen, England@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
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Trudy (@trudy_taylor72) reported from Tamworth District, England@EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?
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Shane (@ShaneoTheBaggie) reported from West Bromwich, EnglandWhen will your service be fully up and running @EE? Mobile data still dropping in and out
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caroline palmer (@cazman3011) reported from Birmingham, England@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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Kira🦁 (@pyper18th) reported from Birmingham, England@EE is there a chat with yourselves to cancel my BB?
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....Yaz (@DrYazzzz) reported from Birmingham, England@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
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Stevie B (@originalstevieb) reported from Cheslyn Hay, England@EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.
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Bukky Kelani (@kelaniebookie) reported from Birmingham, England@EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!
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Dave Roney (@bigdavehotrod77) reported from Birmingham, England@EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy
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James (@jimmydoris1986) reported from Solihull, England@welshkate81 @EE They take the piss. Bet your phone starts having issues
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✯𝓜εℛcε∂εs✯ 💫 (@mercede72928186) reported from Willenhall, EnglandAnyone on EE having trouble making calls ? Mine keeps cutting off #EE @EE
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King Of Ink Land ® (@king_body_art) reported from Birmingham, England@ee I asked a question a few days ago and you ignored me. It's things like thid that really make me question why I am loyal and sticking with you since you took over from Orange. I asked do you know when we will get 10G Network in UK
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Forbes Coleman (@ForbesProducer) reported from Birmingham, England@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
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Waseem Zaffar (@WaseemZaffar) reported from Birmingham, EnglandThese attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.
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Tally B (@Bizzle_187) reported from Wolverhampton, England@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported from West Bromwich, EnglandHey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒
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Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England@EE I spoke to your customer service team this morning and they were great thanks.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Liam (@kestrel89B) reportedHi. Been waiting +2 weeks for #EE to sort out a major issue. 2 handsets but set up incorrectly with data allowance. Called my #business account person. Not interested. Not his problem. Went in store. Not their #problem . Thing is, I will take this all the way! @EE
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Damon Cochrane (@DamonCochrane1) reported@bt_uk @ee Both My BT or the ee app won't let me track my order. Both apps are crap.
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D E A N 🍁 (@dalli_72) reported@C2_ANDY74 @EE Monthly my 5G is very poor but 1 block down the street I get excellent I don’t understand it
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Tim Clay (@TimClay20) reported@EE Loyal customer for years. Invited to upgrade last month so did. Was assured I did not need to do anything to keep my business as it was. Made a visit to Spain and when I got back I have been charged for roaming despite being assured it would not happen. No refund allowed.
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Omegamanuk (@Omegaman_uk) reported@EE Thanks but that is just routing me as per 2 calls I’ve already made this evening, so I don’t expect a different outcome really. A dedicated route for raising a complaint would be preferred,
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Mag (@MiVidaBonita) reported@ee I have sent you a DM regarding a customer service experience this morning, please can someone get back to me, thanks.
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Karen Dixonova (@mezzymeddles) reported@EE Upgraded my phone online last night as a treat to myself and received my confirmation email. Today you send me a text message to say there was an issue and ask me to contact a representative on the live chat. There was no issue. You have kept me online for 1h45m for the sole purpose of first trying to also sell me an additional tablet, then broadband and when that didn't work either, a watch. After refusing all of the above and finally being allowed to leave the chat, I find you have charged me an additional £7 for a phone/screen cleaner I did not ask for and do not require. Your website is also terrible and impossible to navigate efficiently. This is not good customer service at all :(
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Chrisy (@Chrisy247) reported@EE @MarkyTalk The UK’s biggest buffering network , balaclava on every April , had 3 contracts / devices at one point , IPhone / iPad / Apple Watch , wouldn’t even get a tenner off a new iPhone contract ! Absolute robbing ***** no loyalty reward . On a sim only now grudge paying the ***** 🖕🏼
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Peter Hunter (@peterhunter1233) reported@MarkyTalk @EE I had the exact same issue. Kept getting sent to a call centre pushing broadband (clearly on commission) – they wouldn’t listen and were rude. Requested my PAC code via text, then EE retentions rang with a better deal than anything else on the market. Was so close to leaving.
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Craig Cassells🏴🇬🇧 (@MitzisLapdog) reported@DerekAllan61 @EE My wife and I buy brand new mobiles every 3 years (usually Xiaomi previous years model at knocked down price) and have our sim with Talkmobile. Has been £5 per month for years for 10 years, just every now and then they increase the data allowed. Never been a problem.