EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Wolverhampton, Birmingham, Walsall, West Bromwich, Solihull, Oldbury, Bromsgrove, Hartlebury, Tamworth, Kidderminster, Wednesbury, and Dudley.

City	Problem Type	Report Time
Wolverhampton	Internet	1 day ago
Birmingham	Internet	2 days ago
Birmingham	Internet	3 days ago
Birmingham	Internet	4 days ago
Birmingham	Total Blackout	4 days ago
Walsall	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Donna (@donnak2002) reported 4 minutes ago from Walsall Wood, England

  @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

• 
  carpe_dm_uk (@carpe_dm_uk) reported 6 minutes ago from Birmingham, England

  @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

• 
  jonathan scott (@jonscott1980) reported 8 minutes ago from Solihull, England

  @EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.

• 
  🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported 9 minutes ago from Tamworth District, England

  @EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

• 
  King Of Ink Land ® (@king_body_art) reported 9 minutes ago from Birmingham, England

  @ee I asked a question a few days ago and you ignored me. It's things like thid that really make me question why I am loyal and sticking with you since you took over from Orange. I asked do you know when we will get 10G Network in UK

• 
  gort (@andygorton63) reported 10 minutes ago from Dudley, England

  @dinglette1972 @EE **** em off go with someone else 👍

• 
  Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported 13 minutes ago from Wednesfield, England

  @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

• 
  Dannniiii😁 (@DaniiJonesX) reported 17 minutes ago from Birmingham, England

  @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

• 
  Dave Harte (@daveharte) reported 25 minutes ago from Birmingham, England

  @EE All sorted now via a phone call. No problem.

• 
  Dan Harris (@dan04harris) reported 26 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  R Joberns (@rjoberns) reported 27 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  De3ze (@De3ze) reported 34 minutes ago from Solihull, England

  @EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾

• 
  Brenden (@Breny85) reported 34 minutes ago from Birmingham, England

  @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

• 
  King Of Ink Land ® (@king_body_art) reported 35 minutes ago from Birmingham, England

  Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

• 
  Karen Horne (@mrskhorne) reported 37 minutes ago from Sheldon, England

  Youngest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts

• 
  Jordan Ladley (@jordanladley) reported 48 minutes ago from Solihull, England

  @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

• 
  Dean Kavanagh (@dean_kavanagh) reported 50 minutes ago from Solihull, England

  @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

• 
  Jody (@Jarrook) reported 52 minutes ago from Wolverhampton, England

  Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

• 
  Kira🦁 (@pyper18th) reported 53 minutes ago from Birmingham, England

  @EE is there a chat with yourselves to cancel my BB?

• 
  Stevie B (@originalstevieb) reported 60 minutes ago from Cheslyn Hay, England

  @EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  steve* (@gypsydog2) reported 6 minutes ago

  Thats nothing. @EE came to my door told me that if I didnt need my home line they would beat my talk talk bill(£36)that included tv for £31 so I switched,they sent no tv box then wanted to charge me another £24 extra for basic tv box so They wanted £55 for a lesser service

• 
  lee harris (@leeharris85) reported 16 minutes ago

  @hrrylolz @EE They constantly lie. I was offered a iPhone 17 pro max on the app telling me I was eligible tried to do it. Told I can’t. 25 years a customer can’t even do a better deal on Apple Music for someone who has 3 lines with them. We’re better off elsewhere!

• 
  U (@vertop5248) reported 18 minutes ago

  @EE WHAT IS GOING ON WITH MY ******* REPLACEMENT SIM CARD!!!!! IVE TIED TWO DIFFERENT PHONES AND ITS NOT ******* WORKING. IM TRYING TO LOGIN TO MY SCCOUNT JUDT TO ******* TO TO SOMEBODY AND IT WANTS TO SEND S ******* CODE TO MY NUMBER I CANT SCCESS!!!!

• 
  Tracey (@T_lo1972) reported 18 minutes ago

  @EE you have taken extra money out of my account this month and I can’t sign in to anything to check why!

• 
  Maria Zelenova (@maria__zelenova) reported 20 minutes ago

  @EE Ok, I’ll call (yet again). I will also be filing a consumer protection complaint because you guys have no business calling yourselves “UK’s best network” and my partner and I deserve some real accountability for the stress you’ve caused us.

• 
  Andrew MacDowall (@andrewmacdowall) reported 21 minutes ago

  Endless @EE incompetence. Never possible to download pdf bills from the website, despite promises it's about to be fixed. So I have to call every quarter for them to be emailed. Latest email doesn't even have them attached. Any better providers out there?

• 
  prettyboy~~ (@limitiskii___) reported 21 minutes ago

  @Abdulqowiy_ @EE bro wtf

• 
  Lynda Hull (@lyndannh) reported 24 minutes ago

  @EE URGENT I am in Australia. My 7 day pass has expired. I have been trying for an hour to renew it. Need immediate help please. Emergency.

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 25 minutes ago

  yet another day wasted and no support from @EE calling 150 with a texting issue that’s been going on for months with no promised call from tech support in 15 mins what a joke you are ! You can’t respond to their BS texts if your texting issue intermittent 🙄

• 
  Gareth Morgan (@gazmorgan77) reported 26 minutes ago

  @EE you filthy horrible company. I was happy with BT and when I tried to tell you I don't want to be with EE and canceled my contract, you put a £2000 bill on me? ... Awful. Good luck. @bt_uk .