EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, West Bromwich, Solihull, Oldbury, Bromsgrove, Hartlebury, Tamworth, Kidderminster, Wednesbury, Dudley, and Smethwick.

City	Problem Type	Report Time
Birmingham	Internet	1 day ago
Birmingham	Total Blackout	1 day ago
Birmingham	Wi-fi	2 days ago
Birmingham	Internet	4 days ago
Birmingham	Internet	4 days ago
Birmingham	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  nicole (@nicole118nicole) reported 27 seconds ago from Birmingham, England

  @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

• 
  Kira🦁 (@pyper18th) reported 5 minutes ago from Birmingham, England

  @EE is there a chat with yourselves to cancel my BB?

• 
  jonathan scott (@jonscott1980) reported 9 minutes ago from Solihull, England

  @EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.

• 
  Zac Davies (@ZachariahED) reported 14 minutes ago from Walsall Wood, England

  @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

• 
  Dannniiii😁 (@DaniiJonesX) reported 21 minutes ago from Birmingham, England

  @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

• 
  Jonathan Whiteland (@chailey_) reported 22 minutes ago from Birmingham, England

  Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

• 
  Tara (@t_talbotx) reported 23 minutes ago from West Bromwich, England

  @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

• 
  Demi (@MissDFreeman) reported 23 minutes ago from West Bromwich, England

  @EE I just got the S25 from the shop and it works except I can't transfer E-sims, both phones with EE. Can you help?

• 
  Matt (@hellomattwalker) reported 24 minutes ago from Birmingham, England

  Major issues with @EE today. Complete loss of signal, let alone data use.

• 
  James Larner (@james_larner) reported 29 minutes ago from Birmingham, England

  @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 31 minutes ago from Wednesfield, England

  @nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.

• 
  Pat Murphy Wright (@Pattimwr) reported 31 minutes ago from Birmingham, England

  @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

• 
  Dr. Abdalla M Ahmed (@RxAbdalla1) reported 32 minutes ago from Birmingham, England

  @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

• 
  tanya mahon (@tattypatch1985) reported 34 minutes ago from Birmingham, England

  @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

• 
  caroline palmer (@cazman3011) reported 41 minutes ago from Birmingham, England

  @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

• 
  Jules (@falmouth_wolf) reported 44 minutes ago from Willenhall, England

  @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

• 
  Conrad Clinton Noble (@conrad_noble) reported 46 minutes ago from West Bromwich, England

  @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

• 
  P. Angela Grant (@Pingviners_n) reported 51 minutes ago from Birmingham, England

  @EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!

• 
  Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported 53 minutes ago from West Bromwich, England

  Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

• 
  upsie daisie (@upsiedasie) reported 53 minutes ago from Birmingham, England

  @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Queen Marie 21st👑❤ (@Mariexxxx21) reported 6 minutes ago

  @virginmedia Great to hear a you problem in my area cant be fixed until at LEAST tomorrow afternoon. No TV, no WiFi and not even a land line phone. Thank the @EE gods for my mobile data🙏🏻 Not so good for my 80 year old parents now🙄

• 
  Seb (@SebParkinson) reported 10 minutes ago

  @EE I'm already on with a formal complaint about my abysmal service. Hoping you'll let me out of my contract so I can go with a provider that actually delivers what the customer is paying for.

• 
  John Martin Moore (@Dream_Sculptor) reported 14 minutes ago

  @EE I'm in Thailand and want to get my physical SIM from my old phone switched across to an eSIM on my new phone but the app has no one to contact and I can't call because my Thai SIM is data only. Can you help?

• 
  Cathy Joslin (@CathyJoslin) reported 16 minutes ago

  @EE Hi hope you can help I’m not receiving OTP passwords from my bank

• 
  AFCdonnilad (@afcdonnilad) reported 17 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp Order placed 6 April ahead of house move on 15 April. Install promised 22 April. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr “updates” that deliver nothing. No broadband, no TV, no smart devices pt1.

• 
  Dean Hazell (@Deano01973) reported 18 minutes ago

  @EE do you offer broadband and TV similar to @virginmedia? I am looking to move away from Virgin as they have charged me a late payment fee which was down to an error they made.

• 
  Shaun (@shaun___97) reported 19 minutes ago

  @EE hi i just swapped from damage cover to full cover for phone insurance and on my app it stil only shows as damage cover how long will it take to update

• 
  Michael Kitchener (@eventsbykitch) reported 25 minutes ago

  Do @EE realise how **** their app and website are! Literally leaving them because of this!

• 
  Rachel Bridge (@rachelbbridge) reported 25 minutes ago

  @grantaddick100 @EE Anything for companies to rip customers off. We must be lying about our complaint, not, they pay their employees poorly so employees don’t do their job properly, and somehow we’re the problem 🙄

• 
  Oldpuddle (@Oldpuddle) reported 25 minutes ago

  @EE and @HBO - if you offer a free trial to customers then don't charge people for it when they sign up. We even called customer services and lo and behold - we get charged. Terrible behaviour.