EE outages and service status in Smethwick, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- EE generated 1 outage signal in the last 24 hours around Smethwick, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Jul 2, 1:12 PM GMT+1.
- Internet (67%)
- Phone (15%)
- Total Blackout (8%)
- E-mail (5%)
- Wi-fi (3%)
- TV (3%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 2: Problems at EE
EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent EE outage reports came from the following cities: Birmingham, Dudley, Walsall, West Bromwich, Wednesbury, Wolverhampton, Willenhall, Oldbury, and Tamworth.
| City | Problem Type | Report Time |
|---|---|---|
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6 hours ago | |
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Internet | 2 days ago |
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Internet | 3 days ago |
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Phone | 3 days ago |
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Internet | 5 days ago |
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Total Blackout | 5 days ago |
Nearby cities with recent reports
10 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Karen Horne (@mrskhorne) reported from Sheldon, EnglandYoungest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts
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Guy (@gukea) reported from Halesowen, England@mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.
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Matt (@hellomattwalker) reported from Birmingham, EnglandMajor issues with @EE today. Complete loss of signal, let alone data use.
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Paul Cadman 🧡 (@PaulCadmanUK) reported from Birmingham, England@EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻
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Jules (@falmouth_wolf) reported from Willenhall, England@ChazMeister88 @EE Glad this isn't just me! Having the same two problems
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Stephen Lapper (@StephenLapper) reported from Wolverhampton, England@EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.
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Dan Harris (@dan04harris) reported from Walsall Wood, EnglandHey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help
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Dean Kavanagh (@dean_kavanagh) reported from Solihull, England@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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ukb00tlegs (@ukb00tlegs) reported from Birmingham, England@EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result
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Dave Harte (@daveharte) reported from Birmingham, England@EE All sorted now via a phone call. No problem.
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deb fitzgerald (@deb_fitzgerald) reported from Birmingham, England@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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jay (@jayedwards96) reported from Birmingham, England@EE why is my connection being so slow tonight?
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Barry dunn (@dunn_pdunn1) reported from West Bromwich, EnglandHow long before the @EE app is put right been down for a long time now
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David Farrell (@B25dave) reported from Dudley, EnglandDear @Apple @EE whoever is trying to piss me off and purchase space in a cloud when my phone has adequate storage capacity please **** right off Thanks
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Darren Y (Ginger and Nuts) (@gingerandnuts) reported from Walsall Wood, England@EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice
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Hitendra (@Hitendra70) reported from West Bromwich, England@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
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Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported from West Bromwich, EnglandHey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒
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upsie daisie (@upsiedasie) reported from Birmingham, England@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
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Tony G (@APG1959) reported from Birmingham, EnglandI can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alun Morgan (@Broomrig) reported@EE I have tried this to no avail. Do me a favour, you try and navigate your website to report service disruption and see how you get on. The UX you offer is dreadful.
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Eliza Coutinho 🇵🇹 (@4thdimensionl) reportedThere’s football matches to be watched and @ee is down.
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JanettoCornetto 🤿 (@janettocornetto) reported@EE Hello @EE ? Please help. Your solution didn’t work. I have tried other networks and I’m just getting ‘E’ or ‘SOS’.
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And That’s On You (@Amazonian589) reported@EE it is dumb to need to verify WiFi login by needing a passcode I can only access by email WHEN I AM TRYING TO LOGON TO WIFI. I have no bloody internet!!! Make it make sense
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David Booth (@Boothy_4) reported@_nicks_tweets @EE Same issue!
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Json (@Stuff1646) reported@sarkeycockney @EE They have done that on purpose to spin the wheels on ice so you won't get nowhere, If you're still getting nowhere with this clown show of a provider then best contacting Citizens advice and going down that route to have it solved, I think.
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Erika Braverman (@ErikaFromMurica) reported@EE Text service - I've already been through the text bot earlier today and eventually someone called me, but the problem has come back but this time the bot isn't playing ; )
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Gareth Owen (@gjo2405) reported@EE Spent 53 minutes on a call with the solution being an option of extra £15 per month so still not resolved ! One for CEOemail I suspect
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Dave Watkin (@drw2803) reported@EE in my experience, there’s about 50% of Harrogate where there’s a signal but no internet. What’s going on?
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Pauline Cullen (@PaulineCullen14) reported@SiDix67 @EE Absolutely terrible customer service from EE , what has happened to them ??