EE outages and service status in Smethwick, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Smethwick, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Jul 13, 10:14 PM GMT+1.
- Internet (71%)
- Phone (13%)
- Total Blackout (8%)
- E-mail (3%)
- Wi-fi (3%)
- TV (3%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 14: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent EE outage reports came from the following cities: Birmingham, Solihull, Wolverhampton, Sutton Coldfield, Dudley, Walsall, West Bromwich, Wednesbury, Willenhall, Oldbury, and Tamworth.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 16 hours ago |
|
Solihull
|
Internet | 1 day ago |
|
Birmingham
|
Internet | 1 day ago |
|
Wolverhampton
|
Wi-fi | 2 days ago |
|
Birmingham
|
Internet | 3 days ago |
|
Birmingham
|
Internet | 4 days ago |
Nearby cities with recent reports
5 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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R Joberns (@rjoberns) reported from Halesowen, England@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
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𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported from Wednesfield, England@EE i’m getting no internet signal whatsoever guys, what’s going on?!
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jay (@jayedwards96) reported from Birmingham, England@EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time
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King Of Ink Land ® (@king_body_art) reported from Birmingham, EnglandAbsolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating
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Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
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Dannniiii😁 (@DaniiJonesX) reported from Birmingham, England@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
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carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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ryan holyhead (@theorbsta) reported from Walsall Wood, England@EE I cannot gift data to my daughter through the app or my online account. Help please
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upsie daisie (@upsiedasie) reported from Birmingham, England@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
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Trudy (@trudy_taylor72) reported from Tamworth District, England@EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?
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Barry dunn (@dunn_pdunn1) reported from West Bromwich, EnglandHow long before the @EE app is put right been down for a long time now
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Keith Cartwright (@keith291) reported from Dudley, England@EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information
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Demi (@MissDFreeman) reported from West Bromwich, England@EE I just got the S25 from the shop and it works except I can't transfer E-sims, both phones with EE. Can you help?
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swingeymart (@theblackstrat) reported from Hunnington, England@EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response
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Richard Franks (@richardpfranks) reported from Birmingham, England@EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?
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David Hopkinson (@davehoppy66) reported from Bromsgrove, England@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
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....Yaz (@DrYazzzz) reported from Birmingham, England@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
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Ben Franklin. (@benavfcfranklin) reported from Dudley, England@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
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R Joberns (@rjoberns) reported from Halesowen, England@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
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Dave Roney (@bigdavehotrod77) reported from Birmingham, England@EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reportedJust had a power cut in #WestOxon. It's times like this you realise the importance of a usable mobile signal. It's a shame @EE and other providers don't recognise this and refuse to accept their signal here is not fit for purpose.
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Zander Lavall (@Zander_Lavall) reported@EE how long till you fix the broadband issues in my area? Been down a day already and not due to be back up for another 2 days… this isn’t acceptable
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Gareth Owen (@gjo2405) reported@EE If only I could get someone to phone me and talk through the problem instead of bots it would be a start, it’s very poor to say the least @Ofcom might be my next hope to get this ongoing issue sorted
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𝙺𝚊𝚝𝚎 𝙶𝚕𝚎𝚎𝚜𝚘𝚗 (@KateGleeson1) reported@EE hi, my mother is with you guys and you offered her another deal and she said yes, wanted to keep her old number but the sim you sent is a new number and we don’t know how to change it over. Can you help please? Thank you.
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Nick Williams (@nickwilly89) reported@EE I live the way you talk about being the best network. Well ive never heard so much bullshxt tbh. Broadband cancelled after 8 week because you couldnt get it working as promised and now I have numerous issues with customer service- The worst company in the comms industry
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Mallory Raven (@MalloryRavenX) reported@JackEmson99 @EE I have been with all 4... (including MVNOs) Personal ranking from best to worst: EE Three Vodafone O2 EE is better than the rest but they are **** too... Vodafone and Three seem to have gotten worse since their merger...
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Dave Boucher (@tallwales) reported@EE That didn't help at all Yesterday I lost broadband for over 30 minutes and couldn't access your site to see what was going on because your mobile signal is terrible in my village
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BamBamMK2 (@Williams91898) reported@EE Yeah says an issue in my area but still had signal but now it’s completely gone off and says won’t be fixed for another 16 hours. Absolutely ridiculous this
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sunil bedi (@colnbrook1) reported@EE Poor customer service - not willing to compensate- being shoved around and a really “Not my problem” attitude
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🦉 Dan Oldfield 🦉 (@dano1311) reported@dcr_1999 @EE I had issue when I tried to change my kids contracts to sim only, tried online spend cap limit reached, went in store same, even though I was trying to spend less than currently was. Waiting to move them away from EE. Always a stress and hassle at upgrade time.