EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Dudley, Solihull, Sutton Coldfield, West Bromwich, and Wednesbury.

City	Problem Type	Report Time
Birmingham	Internet	2 days ago
Birmingham	Phone	3 days ago
Wolverhampton	Internet	10 days ago
Walsall	Internet	12 days ago
Birmingham	Internet	12 days ago
Dudley	Phone	13 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Liam M-D (@LiamM_D) reported 3 minutes ago from Aldridge, England

  @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 4 minutes ago from Wednesfield, England

  @nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.

• 
  Matthew Sparks (@matthew_74) reported 8 minutes ago from West Bromwich, England

  @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

• 
  Sophia Goldsmith (@dinglette1972) reported 10 minutes ago from Wednesfield, England

  @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

• 
  Pat Murphy Wright (@Pattimwr) reported 11 minutes ago from Birmingham, England

  @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

• 
  Dave Harte (@daveharte) reported 13 minutes ago from Birmingham, England

  @EE All sorted now via a phone call. No problem.

• 
  𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍 (@loulabelle46) reported 21 minutes ago from Tamworth District, England

  @SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 22 minutes ago from Birmingham, England

  What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

• 
  🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported 27 minutes ago from Tamworth District, England

  @EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

• 
  jay (@jayedwards96) reported 29 minutes ago from Birmingham, England

  @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

• 
  Dan Harris (@dan04harris) reported 29 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  Jordan Ladley (@jordanladley) reported 32 minutes ago from Solihull, England

  @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

• 
  JH 🥳🪩 (@jfrncs_) reported 35 minutes ago from Birmingham, England

  Not @EE showing as full signal 5G but not actually providing a 5G service

• 
  jonathan scott (@jonscott1980) reported 41 minutes ago from Solihull, England

  @EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.

• 
  Stephen Lapper (@StephenLapper) reported 42 minutes ago from Wolverhampton, England

  @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

• 
  Barry dunn (@dunn_pdunn1) reported 45 minutes ago from West Bromwich, England

  How long before the @EE app is put right been down for a long time now

• 
  lee hunt (@leehunt4) reported 47 minutes ago from West Bromwich, England

  @EE hi is there problems with the network signal is bad

• 
  Keith Cartwright (@keith291) reported 53 minutes ago from Dudley, England

  @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

• 
  Dan Badger (@badgers_back) reported 57 minutes ago from Birmingham, England

  Arrrgghh @EE is absolutely ****. Moved to them a few months ago and nothing but problems and today I can’t dial out 😩

• 
  Neil Waters (@muddy7617) reported 58 minutes ago from Solihull, England

  @EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julian (@JuFitJuJu) reported 31 seconds ago

  @EE why is it so difficult to get a simple question answered? Can I get full fibre in my area? Yes or no? Now I’ve your colleague asking me if I need my internet checking or me to look at things in the house…..No I just need to know if I can get this service and then we talk

• 
  Kev (@vpharm) reported 4 minutes ago

  @EE EE are so stupid that they signed a stranger a new phone contract & claim they live at my home address. EE then demanded to know my full name, address & date of birth. Why should I give my surname & date of birth to corrupt company given they have been fined by @ico & @ofcom

• 
  Paul 🖖 (@RonkaGuy) reported 4 minutes ago

  Hey @EE I'm currently in the US and unable to send text messages. Everything else works. I spoke with your first and second line helpdesk and unable to fix. Where do I go now to get this resolved.

• 
  PPG (@PPGMacro) reported 4 minutes ago

  @EE get on the line and then wait and wait, while they tell you that they get rated best phone provider in the UK. If they are the best, I'd hate to think what others customer service is like. Complete utter BS.

• 
  lucy barnett (@lucebarnett) reported 7 minutes ago

  @EE tried that - both on phone & online through app. Can’t make complaint as don’t seem to have an account set up for my Broadband. Been an EE customer for many years. I have full details of call on 1 July when I ordered broadband including full name of call handler but EE no help

• 
  Julie Kubiak (@JulieKubiak) reported 9 minutes ago

  @EE Sunday at 11.26 I went through the totally crazy process of ringing you, so I could verify my account, hang up and get a message that said you would ring me back within 15 minutes. Guess what? I’m still waiting and it is now 5:16 am the next day. My father is in a part of Spain where they have lost all Internet connection because of fires, I needed to amend my plan to call him (but your app wasn’t allowing me to change it) and I explained this in the ‘message’. No sympathy, no callback from EE. And don’t get me started on why if I have already made a call to you, I have to hang up, for you to then call me back. Once I’ve made a call to you I would rather sit and wait in a queue to speak to someone 😡

• 
  Math (@inlandtaipan1) reported 10 minutes ago

  @EE Its the same almost every day. There is no technical issue, it’s purely down to your lack of investment in coverage. Bills go up, coverage never improves. The UK has the worst 5G infrastructure investment in Europe.

• 
  ThatSpicyDragon🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 Arcane fumbled (@ThatSpicydragon) reported 11 minutes ago

  @EE FIX YOUR ****!

• 
  Tim Clay (@TimClay20) reported 12 minutes ago

  @EE Loyal customer for years. Invited to upgrade last month so did. Was assured I did not need to do anything to keep my business as it was. Made a visit to Spain and when I got back I have been charged for roaming despite being assured it would not happen. No refund allowed.

• 
  Sarah (@Sarahbops) reported 12 minutes ago

  @EE need help with my account. I have a new number and I can’t get into my account due to a text going to my old number!! Help please