EE Outage Report in Smethwick, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Smethwick come from postal codes B66 and B67.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Walsall, Smethwick, Dudley, Oldbury, Wolverhampton, Sutton Coldfield, Tamworth, West Bromwich, Tipton, Halesowen, Solihull, Kingswinford, Bromsgrove and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Walsall |
Wi-fi | |
| Birmingham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Matt
(@hellomattwalker) reported
from
Birmingham, England
Major issues with @EE today. Complete loss of signal, let alone data use.
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James Houghton
(@UniqueJames) reported
from
Birmingham, England
@EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?
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Sophia Goldsmith ♐ 索菲亚
(@dinglette1972) reported
from
Wednesfield, England
@EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!
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R Joberns
(@rjoberns) reported
from
Halesowen, England
@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
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lee hunt
(@leehunt4) reported
from
West Bromwich, England
@EE hi is there problems with the network signal is bad
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Joanne Gough
(@RosieJ0) reported
from
Wombourne, England
@EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.
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Andy Davies! 🏴🇮🇹🏴
(@SirAndyDavies) reported
from
Birmingham, England
@Thomberley @ShaunPi73634082 @EE Never!
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Your Boy, Rob Edwards.
(@Rob_Edwards90) reported
from
Brownhills, England
@EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.
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Your Boy, Rob Edwards.
(@Rob_Edwards90) reported
from
Brownhills, England
@EE I spoke to your customer service team this morning and they were great thanks.
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MJP - mastodonapp.uk/@mrmjprice
(@mrmjprice) reported
from
Birmingham, England
What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠
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Shane
(@ShaneoTheBaggie) reported
from
West Bromwich, England
When will your service be fully up and running @EE? Mobile data still dropping in and out
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Haani İYİ
(@haani_m1) reported
from
Birmingham, England
@EE what’s with no service how do i have no signal or service without WiFi
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P. Angela Grant
(@Pingviners_n) reported
from
Birmingham, England
@EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Wednesfield, England
@nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.
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R Joberns
(@rjoberns) reported
from
Halesowen, England
@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
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Mr Norm's Premier league adventure extravaganza 🍻
(@NormWolves1877) reported
from
West Bromwich, England
Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒
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Richard Franks
(@richardpfranks) reported
from
Birmingham, England
@EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?
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june baby
(@harvey_khela) reported
from
Dudley, England
What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August
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Nikki Moore
(@horselady_nr) reported
from
Tamworth District, England
@EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Hands
(@Em_Hands) reported
Went into the @EE store in Richmond on 7.09.2021 to order broadband, @bt_uk was recommended...order was placed yet I have heard nothing from you. Call today and told no order was placed... great, thank you for the excellent customer service #customerexperience
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Tatch Dlamini
(@TatchD) reported
@EE Truly disappointed with the service from @ee. After years of being a customer with 3 lines they have gone and messed up my SIM cards and mixed them up. Managed to get sim replacements this afternoon and still can not make any calls. Trust me I’m done and will be leaving them!
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BlakeIsHere
(@here_blake) reported
@EE You are the worst!
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Ms Marmite 🤓
(@nicolajthompson) reported
@EE when did it become store policy to ignore your customer!! 3 staff no other customers and completely ignored and made to feel like a nuisance
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Andrew tuck
(@Andrewtuck10) reported
@EE OMG - for a communication company - your pretty poor
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Kathryn Peddie
(@firstboatbird) reported
@EE Trying to change phones but apparently I can't get my new sim to work as your website is down
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Tim
(@coastie61) reported
@EE you are not providing the service I have paid for. BN2 out for a week. Back a day. Out again.
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Karen Jones
(@KSFJ1) reported
@EE extremely poor customer service, my elderly father has been fobbed off by your Chester store on and off since 31st July and because of your incompetence he’s been without a phone totally for 3 weeks. Disappointing when he’s been with you for about 13 years!
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Sujimichi
(@sujimichi) reported
@EE mobile network has been down most of the day in my area (TA24). Think it's back up now.