EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Dudley, West Bromwich, Kidderminster, Smethwick, Wolverhampton, Wednesbury, Stourbridge, and Walsall.

City	Problem Type	Report Time
Birmingham	Internet	3 days ago
Birmingham	Internet	3 days ago
Dudley	Internet	4 days ago
West Bromwich	Internet	4 days ago
West Bromwich	Internet	4 days ago
Birmingham	Phone	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Dip singh (@dip974) reported 6 minutes ago from Wednesfield, England

  @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

• 
  Conrad Clinton Noble (@conrad_noble) reported 12 minutes ago from West Bromwich, England

  @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

• 
  Liam H (@LiamHBCFC) reported 14 minutes ago from Birmingham, England

  @EE is down in Birmingham phone lines down

• 
  Nikki Jayne (@Nikki_Jayne7) reported 15 minutes ago from Tamworth District, England

  @EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

• 
  Barry dunn (@dunn_pdunn1) reported 17 minutes ago from West Bromwich, England

  Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

• 
  jedibiker (@jedibikrt76) reported 23 minutes ago from Birmingham, England

  @EE why always is my signal so low? Two bars out 4? All the time

• 
  Joanne Gough (@RosieJ0) reported 27 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  Sarita (@saritaverma11) reported 37 minutes ago from Birmingham, England

  @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

• 
  Brenden (@Breny85) reported 40 minutes ago from Birmingham, England

  @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

• 
  Dan Harris (@dan04harris) reported 42 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  Loreta (@lottynew) reported 43 minutes ago from Beoley, England

  @EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !

• 
  Nikki Moore (@horselady_nr) reported 45 minutes ago from Tamworth District, England

  @EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me

• 
  tanya mahon (@tattypatch1985) reported 47 minutes ago from Birmingham, England

  @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

• 
  Jordan Ladley (@jordanladley) reported 48 minutes ago from Solihull, England

  @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

• 
  Frog Princess 🐸 (@TheDivineFrog) reported 48 minutes ago from Birmingham, England

  @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

• 
  King Of Ink Land ® (@king_body_art) reported 53 minutes ago from Birmingham, England

  @ee I asked a question a few days ago and you ignored me. It's things like thid that really make me question why I am loyal and sticking with you since you took over from Orange. I asked do you know when we will get 10G Network in UK

• 
  David Farrell (@B25dave) reported 54 minutes ago from Dudley, England

  Dear @Apple @EE whoever is trying to piss me off and purchase space in a cloud when my phone has adequate storage capacity please **** right off Thanks

• 
  caroline palmer (@cazman3011) reported 58 minutes ago from Birmingham, England

  @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

• 
  deb fitzgerald (@deb_fitzgerald) reported 59 minutes ago from Birmingham, England

  @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

• 
  Tally B (@Bizzle_187) reported 60 minutes ago from Wolverhampton, England

  @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  La Pioche 🇵🇸 (@RAE7S_) reported 6 minutes ago

  @ee your network is awful

• 
  stuuk1🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stuuk11) reported 11 minutes ago

  @LeilaniDowding @EE No idea Leilani. My elderly mother in law had issues last month with her virgin media line. It was down for 4 days, luckily she only lives around the corner.

• 
  PIX (@PIXX3L5) reported 12 minutes ago

  I'm convinced that zero humans work for @EE what a **** storm of conflicting information. Repeating yourself over and over with different outcomes to only be put to someone else and repeat again and then told different information and other person wrong. FU EE FU

• 
  micka9990 (@Michael66108716) reported 15 minutes ago

  @EE Do you access to accounts in your high street stores? I’ve just been on phone for 25 mins and eventually spoke to a lady but still the same issue

• 
  Ian Dickerson (@WanderingIan) reported 15 minutes ago

  @LeilaniDowding @EE Most people have a cordless phone in their home. If the power went out it becomes useless. Only corded phones work in a power outage

• 
  MindTheGap (@mindthegap2018) reported 18 minutes ago

  @EE I tried speaking with support multiple times but no one seems to be willing to resolve my problem, can you look at complaint Ref: C10003735835 and call me back when possible with a resolution please.

• 
  Ian Wardell (@ian_wardell) reported 19 minutes ago

  @EE As I've said, I've already tried around 20 times, and I've already said this 150 simply doesn't work, hence cannot be a legitimate number. How many more times must I try?? If one has to have a mobile contract with EE than this would explain it.

• 
  ちはる (@chi_i_i_ha) reported 27 minutes ago

  @ZachMcElroy1 @EE You can talk to @EllaCoding, support won't help you

• 
  VisionsofGold (@VisionsofGold) reported 27 minutes ago

  So @ee after calling 150 the answer is no. 18 years of customer loyalty gets you nothing. Couldn't even waive the early upgrade fee. A real shame. Better to wait until the end of the contract and leave? @MartinSLewis @MoneySavingExp

• 
  IVOR MECTIN (@IVORMECTIN4) reported 28 minutes ago

  @LeilaniDowding @EE We had a power cut Saturday, WE LOST OUR BROADBAND CONNECTION FOR 4 HOURS. the providers of our fibre optic broadband had a recorded message on their phone line to "email them" or use their website to report an issue !