EE Outage in Smethwick, Sandwell, England

@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

@EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?

@DeanBryan_ @EE Bun voda, they're the worst

So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

@EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾

Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

@EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

@EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

@EE I’m still having issues, can’t log into my account

@Preo32813383 @EE Well, that was my bad, hope you manage to grab one lad

Hey @EE, I’ve been a loyal customer for literal years, but I’m PAYG, can I still get a PS5 even if I’m not on contract?

Finished my contract with @EE and they refuse to give my any sort of additional discount on a new contract ? Coming from a customer who’s been with them over many years ? Hmmmm naatttt goooddd

@EE the worst customer service. Offered free trial for an add on, given less than 24 hours notice trial is coming to an end, went on to cancel trial, error occurred, £9.99 added to my bill 👍🏻 #poorcustomerservice

@EE hi, getting pretty bored of having no signal and having to rely on WiFi calling, which is also dodgy as my WiFi is with you and that's not been performing well.... Who can I talk to about this?

@DaveDzns @EE Bro wtf, Its Sounds like something South Africa Is Finally better at lmao

@EE is there any broadband issue near Ascot? It's awful today.. Supposed to be at 30Mbps but getting 10

@EE mobile internet not working, even after switching airplane mode off/back on, restarting device and checking for updates. Are there issues in the SA8 postcode area I need to be aware of?

@EE it’s great that your helping people who cannot help themselves but it’s a shame you can’t offer decent deals to customers who have been with you for years. I’m saving £17 per month by moving to another network as your pricing is so high, even for loyal customers.

@EE come on ee, no mobile signal for a week now in B46, what am I paying for each month?