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EE outages and service status in Smethwick, England

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Full Outage Map
  • EE generated 3 outage signals in the last 24 hours around Smethwick, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jun 6, 3:10 PM GMT+1.
  • 70% Internet (70%)
  • 15% Total Blackout (15%)
  • 9% Phone (9%)
  • 6% Wi-fi (6%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Dudley, Walsall, Wolverhampton, Willenhall, Oldbury, Tamworth, West Bromwich, Solihull, Bromsgrove, and Hartlebury.

CityProblem TypeReport Time
Birmingham Internet 3 hours ago
Birmingham Internet 7 hours ago
Birmingham Total Blackout 8 hours ago
Dudley Internet 1 day ago
Birmingham Internet 3 days ago
Birmingham Wi-fi 4 days ago

Nearby cities with recent reports

Birmingham

6 recent signals

3 hours ago
Dudley

1 recent signals

1 day ago
Walsall

1 recent signals

4 days ago

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • dean_kavanagh
    Dean Kavanagh (@dean_kavanagh) reported from Solihull, England

    @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

  • trudy_taylor72
    Trudy (@trudy_taylor72) reported from Tamworth District, England

    @EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?

  • MissDFreeman
    Demi (@MissDFreeman) reported from West Bromwich, England

    @EE I just got the S25 from the shop and it works except I can't transfer E-sims, both phones with EE. Can you help?

  • keith291
    Keith Cartwright (@keith291) reported from Dudley, England

    @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

  • leehunt4
    lee hunt (@leehunt4) reported from West Bromwich, England

    @EE hi is there problems with the network signal is bad

  • dinglette1972
    Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Wednesfield, England

    @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

  • Breny85
    Brenden (@Breny85) reported from Birmingham, England

    @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

  • jayedwards96
    jay (@jayedwards96) reported from Birmingham, England

    @EE why is my connection being so slow tonight?

  • theorbsta
    ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE I cannot gift data to my daughter through the app or my online account. Help please

  • Nikki_Jayne7
    Nikki Jayne (@Nikki_Jayne7) reported from Tamworth District, England

    @EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

  • horton_lesa
    Lesa Horton MBE (@horton_lesa) reported from West Bromwich, England

    @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

  • ZachariahED
    Zac Davies (@ZachariahED) reported from Walsall Wood, England

    @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

  • carliemartin
    𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported from Wednesfield, England

    @EE i’m getting no internet signal whatsoever guys, what’s going on?!

  • daveharte
    Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

  • karu1402
    🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported from Tamworth District, England

    @EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

  • mercede72928186
    mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported from Wednesfield, England

    @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

  • Andy_Lane_
    Andy L. (@Andy_Lane_) reported from Birmingham, England

    @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

  • PaulCadmanUK
    Paul Cadman 🧡 (@PaulCadmanUK) reported from Birmingham, England

    @EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻

  • james_larner
    James Larner (@james_larner) reported from Birmingham, England

    @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

  • tattypatch1985
    tanya mahon (@tattypatch1985) reported from Birmingham, England

    @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MaryECostello
    ME Costello 🌳 (@MaryECostello) reported

    @EE hello need help and advice. Your set up only pushes to mobile support, broadband the problem. Must say since switching to you service has been poor

  • Jaybacon31
    Jamie Bacon (@Jaybacon31) reported

    @EE why are you so hard to get hold off? Always seems to be an issue logging in or with your systems. Supposed to have a router delivered today but can’t see what’s happening with it, been stuck in all day and I’m going greyer by the minute! Any chance if an update

  • carlbell85
    Carl bell (@carlbell85) reported

    @EE your e Sims don't work just been in your shop and they still couldn't get it working I am not paying that part of the bill now , as I can't speak to you online and your shop could not help

  • lowercase00
    i'm not a battery for the matrix (@lowercase00) reported

    @BenGungyal @EE EE exploits existing customers as do they all. I was on a very basic phone contract that they wanted £20.00 per month for when you can get exactly the same deal on the EE network for less that a fiver. Just goes to show how greedy they all are.

  • coastersteve
    Steve (@coastersteve) reported

    @EE I'm at the point of ditching my contract with EE which I've held since you started and before that Orange. Scaring customers is a terrible way to gain customers. They're coming back at 7, the cctv is on and I'll record them lying to my face to get a sale.

  • ellaxmcc
    𝚎𝚕𝚕𝚊 𝚛𝚘𝚜𝚎 (@ellaxmcc) reported

    @EE how can I contact someone if you have shut down my phone network I can’t phone you. Sim not working

  • privwithadot
    prince’s adore x (@privwithadot) reported

    @EE your customer service towards customers that have YEARS of honouring contracts is probably the worst thing ive ever come across, i cant even get my stolen phone replaced. Its the most unprofessional and disgusting service ive ever had

  • femininecheese
    Kat 🐝 (@femininecheese) reported

    @EE I am trying to top up my PAYG account but the app keeps saying “something went wrong” when I log in and when it says it’s sending a passcode to my email. I can’t call customer service because my phone has no data

  • Jason87r
    Jay (@Jason87r) reported

    What the actual **** @EE why the hell can't you turn off voice over LTE on your network ******* stupid and that's coming from an IT guy!!! Calls drop constantly can the data stream can't handle it, most moronic thing i have ever seen in my life!!!

  • Hornyletloose
    David (@Hornyletloose) reported

    @EE How about sorting the quality of service I am getting from your god awful Internet, and more importantly sort out the ******* inept customer service.