EE Outage Report in Smethwick, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Smethwick come from postal codes B66.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Dudley, Birmingham, Wolverhampton, Smethwick, Tamworth, West Bromwich, Sutton Coldfield, Kingswinford, Redditch, Willenhall, Bilston, Wednesbury, Walsall, Tipton and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Dudley |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Rachel Graham
(@rachelg2711) reported
from
Birmingham, England
@EE I’ve been with EE for many many years pay monthly (never missed a payment ect) and I’ve upgraded and they’ve said I have to pay a security deposit for line rental along with my bill... I’m so confused what this is for...
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james avfc
(@jamesgr76875698) reported
from
Birmingham, England
@EE hi I’m in Birmingham city centre and the signal is rubbish and that’s being polite , what’s going on , seriously thinking of changing provider
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Penelope Dougan
(@penelopedougan) reported
from
Solihull, England
@EE We arrived and were sorted with a new sim in 15 minutes flat! There were problems with scanning my ID but they got that sorted ASAP I had rung EE earlier in the day so we just needed the sun and they couldn’t have been more helpful it was the Manager and another nice guy 👏👏
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Jason Watts
(@JasonWa30721137) reported
from
Birmingham, England
@EE full strength 4g signal at B5 7QU and no bandwidth at all. Come on EE. Put 50p in the meter. We’re paying enough for the data! #ripoff
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AMBITIOUS 🎶🎸🔊
(@AmbitiousMusic) reported
from
Birmingham, England
Ok so the @EE connection on my phone is far superior then my home @virginmedia WiFi. May switch. #virgin is crap!! 🖕🏽
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LMB797
(@LB797) reported
from
Birmingham, England
@EE But I’ve made the complaint through the right dept and got nowhere
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Lisa Davies-Green
(@LisaBCFCdavies) reported
from
West Bromwich, England
I’m having issues too can’t access any data @EE #EE
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LMB797
(@LB797) reported
from
Birmingham, England
3rd day of @EE being down in Birmingham city centre. I wonder if they will be taking the full money this month or refunding their customers.
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LMB797
(@LB797) reported
from
Birmingham, England
@EE B2 5QP. All work phones down and 3 other phones on EE in the office also down.
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Infamous Suk
(@InfamousSuk) reported
from
West Bromwich, England
@EE Had no issues with you guys was a loyal customer from orange to tmobile to ee (15+ years) but you guys took my friends and family discount away 😥sniff sniff
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John Francis
(@jfrncs_) reported
from
Birmingham, England
My 4G has been ridiculously slow since 5G was turned on. I haven’t had 5G once and live in central Birmingham. Funny that @EE.
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Infamous Suk
(@InfamousSuk) reported
from
West Bromwich, England
One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡
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Kieran
(@HarrisonKieran) reported
from
Birmingham, England
So @EE has taken 50 pound to top up children’s phones got proof from bank they reversed and took the money but kept telling me card has been declined shocking no one to answer the phones customer service shocking.
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John Francis
(@jfrncs_) reported
from
Birmingham, England
Everyone’s 3G was superfast until they brought out 4G. As of today, they’ve launched 5G. Watch them slow down your 4G service over coming months. They’ll claim there’s no change but it’s to pressure phone upgrades. It’s a conspiracy theory led by @EE
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lee hunt
(@leehunt4) reported
from
West Bromwich, England
@EE hi 3 Days now I have had no signal on my Phone Been told there’s no Problem in my area but surely there is cannot make any call or txt
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LMB797
(@LB797) reported
from
Birmingham, England
@EE All I want you to do is see if there is an issue in the B2 area of Birmingham. And if there is , what is it and how long will it last for as this is the 4th day.
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lee hunt
(@leehunt4) reported
from
West Bromwich, England
@EE I messaged earlier on no reply what is Happening with Your services tonight had no signal what’s going on
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🍸Lisa Pearson🍸
(@yogapuff67) reported
from
Birmingham, England
@EE I've had a problem for the last week now, a message comes up intermittently saying that mobile data has temporarily been switched off by the operator. This has affected using certain sites like WhatsApp & Twitter while I'm out.
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Kieran
(@HarrisonKieran) reported
from
Birmingham, England
@EE Then to add insult to injury calling me mate last time I checked they wasn’t on my friends list and I’m sure you ask the customer what they prefer to be called, or is that not the case anymore.
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Mags Winthrop
(@MagsWinthrop) reported
from
Dudley, England
@PhilTonks2 @TalkTalk @EE Used to be on o2 but couldn’t get a signal in loads of places. Never have that trouble with EE... we did have a few teething troubles when we got the broadband in at home but they were really good at testing, sending someone out.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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charlotte carey
(@charcarey) reported
@EE Hi, I bought an iPhone 14 pro in the US while on holiday do you guys support Esims on plan? Since it doesn’t have a sim tray?
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pootymack
(@DaRealPootyMack) reported
@pulte I could really use a hand up with food. I'm on disability and my budget is more than fixed. I have a wife and 2 teenage boys (lord help me lol). You're a good man and if you @ee this, anything would help. $BrettGonsalves
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Wade Ablitt
(@Wade_Ablitt) reported
Joining the hoards who seem to have had shite service from @EE and @DPDgroup_news today on iPhone 14 release - NO notifications or contact about my delivery and now can’t get any help from either company about getting my parcel re delivered - unsurprising **** service!
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williamrae
(@william13451829) reported
@EE been on line to renew contract given some free ad ons now gone back on they’re word. Been on hold for 55mins waiting without getting a response. Shocking customer service just to get a sale.
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Will o’fficial
(@WillO_1066) reported
@EE & @bt_uk NOT happy at all. absolutely TERRIBLE Service. zero out of 10. we were getting dropped calls with BT, so BT told us to switch to EE. Not telling us that in doing so we lose any advantages we had built up with BT, months of service, £5 discount on broadband, etc.
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AK
(@Kadza1) reported
@EE I’ve been speaking to your 150 team over the last two days over an account issue, was supposed to get a call back at 5pm, didn’t happen, and again at 8pm tonight from another member didn’t happen. Been on hold for over 30mins and then get cut off… please help!!
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ℝ𝕚𝕔𝕜𝕚𝕁𝔻𝕒𝕟𝕜𝕤
(@RickiJDanks) reported
@EE Credit where credit is due — the people up in the north east, in your call centres, couldn’t be any more helpful. Issue sorted now. Please pass on my thanks to the customer service team up there. (And please close live chat, because it’s an embarrassment.)
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Petra E
(@The_Mrs_E) reported
@SELondoner @EE Sorry to hear that! Hopefully it'll be resolved soon with as little damage as possible. Maku sure ti check your credit score to see if any financial products were taken in your name
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Kristin Duffy
(@kristinduffyuk) reported
I don’t want to be “that person” but what do you do when customer service is so bad and you’ve been hung up on by an automated voice agent because they won’t get to you by the time they close in TWO HOURS and the chat line won’t pop up as promised? @EE I pay for data to share 1/2
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Crazyig
(@craigblack22) reported
@JamieCroftPlays @EE I agree - it’s not that we haven’t gotten the phones (yes it’s frustrating and disappointing) but the fact we haven’t had ANY communication and have been left waiting for a delivery that isn’t coming! It’s outrageous a company of EEs status would treat customers in this way!