EE outages and service status in Smethwick, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- EE generated 3 outage signals in the last 24 hours around Smethwick, including 3 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jun 6, 3:10 PM GMT+1.
- Internet (72%)
- Total Blackout (13%)
- Phone (9%)
- Wi-fi (6%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 6: Problems at EE
EE is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent EE outage reports came from the following cities: Birmingham, Dudley, Walsall, Wolverhampton, Willenhall, Oldbury, Tamworth, West Bromwich, Solihull, Bromsgrove, and Hartlebury.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 9 hours ago |
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Internet | 13 hours ago |
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Total Blackout | 14 hours ago |
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Internet | 2 days ago |
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Internet | 3 days ago |
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Wi-fi | 4 days ago |
Nearby cities with recent reports
6 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Tara (@t_talbotx) reported from West Bromwich, England@EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?
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Zee (@ZSJaved123) reported from Birmingham, EnglandWhat on earth is happening to your signal. Sort it out!!! @EE
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Loreta (@lottynew) reported from Beoley, England@EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !
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De3ze (@De3ze) reported from Solihull, England@EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾
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Karen Horne (@mrskhorne) reported from Sheldon, EnglandYoungest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts
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ukb00tlegs (@ukb00tlegs) reported from Birmingham, England@EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result
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Brenden (@Breny85) reported from Birmingham, England@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.
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Haani İYİ (@haani_m1) reported from Birmingham, England@EE what’s with no service how do i have no signal or service without WiFi
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Dan Badger (@badgers_back) reported from Birmingham, EnglandArrrgghh @EE is absolutely ****. Moved to them a few months ago and nothing but problems and today I can’t dial out 😩
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Richard Franks (@richardpfranks) reported from Birmingham, England@EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?
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Zac Davies (@ZachariahED) reported from Walsall Wood, England@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.
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R Joberns (@rjoberns) reported from Halesowen, England@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
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Kira🦁 (@pyper18th) reported from Birmingham, England@EE is there a chat with yourselves to cancel my BB?
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James Houghton (@UniqueJames) reported from Birmingham, England@EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?
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Jody (@Jarrook) reported from Wolverhampton, EnglandJust realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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Dave Roney (@bigdavehotrod77) reported from Birmingham, England@EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy
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Sophia Goldsmith (@dinglette1972) reported from Wednesfield, England@EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.
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MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, EnglandWhat on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠
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swingeymart (@theblackstrat) reported from Hunnington, England@EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Equilan (@Equilan) reported@EE any further advice that doesn't work @EE?
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JJ (@__itsjustjj) reported@femininecheese @EE that’s the same with me I thought I was the only one. it’s always causing issues
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Shane (@Beasty177) reportedI’ve never known signal to be so bad on @EE as it has been for the last few months. Constantly one or two bars and calls cutting off.
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Andrew Walker (@filmAlive) reported@EE hi. I left EE yesterday using my PAC code however as I was on a full works plan my account is still showing the watch data which was included is still active. I've tried to contact live chat in the app but it won't put me through when I ask to speak to an agent. Help please
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Ekele (@callme_kells) reported@EE I already spoken to the technical team twice this week and they didn’t help me which is really frustrating. After troubleshooting unsuccessfully, they told me there was nothing else to do
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i'm not a battery for the matrix (@lowercase00) reported@BenGungyal @EE EE exploits existing customers as do they all. I was on a very basic phone contract that they wanted £20.00 per month for when you can get exactly the same deal on the EE network for less that a fiver. Just goes to show how greedy they all are.
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Gill Clarke 🐝 (@Gillykins58) reported@MCFC2012 @EE I did wonder if it was a local problem. Sorry you having to put up with that. Must be really annoying.
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Wendy (@WendyJBrown65) reported@EE network down again in the Runcorn area. Any update when it will be back up and running
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GEORGE (@gogs42) reported@EE hi there what has happened today? App doesn’t work when trying to log in. Tried to amend my package and your staff saying all their systems are down? Can you provide an update please.
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deepR777 (@deep_r01) reported@EE How can I cancel my contract before 2 years? I thought EE would be better than 3..but I have problems with phone as well as 4g WiFi 😕🙄😞