EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Dudley, Solihull, Sutton Coldfield, West Bromwich, and Wednesbury.

City	Problem Type	Report Time
Birmingham	Internet	3 days ago
Birmingham	Phone	5 days ago
Wolverhampton	Internet	11 days ago
Walsall	Internet	14 days ago
Birmingham	Internet	14 days ago
Dudley	Phone	15 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  ryan holyhead (@theorbsta) reported 3 minutes ago from Walsall Wood, England

  @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

• 
  Dannniiii😁 (@DaniiJonesX) reported 5 minutes ago from Birmingham, England

  @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

• 
  Jody (@Jarrook) reported 6 minutes ago from Wolverhampton, England

  Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

• 
  De3ze (@De3ze) reported 18 minutes ago from Solihull, England

  @EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾

• 
  Trudy (@trudy_taylor72) reported 23 minutes ago from Tamworth District, England

  @EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?

• 
  𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported 27 minutes ago from Wednesfield, England

  @EE i’m getting no internet signal whatsoever guys, what’s going on?!

• 
  Dave Roney (@bigdavehotrod77) reported 28 minutes ago from Birmingham, England

  @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

• 
  Dan Harris (@dan04harris) reported 32 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  Bukky Kelani (@kelaniebookie) reported 32 minutes ago from Birmingham, England

  @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

• 
  Karen Horne (@mrskhorne) reported 34 minutes ago from Sheldon, England

  Youngest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts

• 
  Hitendra (@Hitendra70) reported 36 minutes ago from West Bromwich, England

  @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

• 
  mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported 36 minutes ago from Wednesfield, England

  @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

• 
  Tara (@t_talbotx) reported 41 minutes ago from West Bromwich, England

  @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

• 
  Andy Davies! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SirAndyDavies) reported 44 minutes ago from Birmingham, England

  @Thomberley @ShaunPi73634082 @EE Never!

• 
  Jules (@falmouth_wolf) reported 44 minutes ago from Willenhall, England

  @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

• 
  Liam H (@LiamHBCFC) reported 45 minutes ago from Birmingham, England

  @EE is down in Birmingham phone lines down

• 
  jonathan scott (@jonscott1980) reported 46 minutes ago from Solihull, England

  @EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.

• 
  Robert Holmes (@H95342533Holmes) reported 55 minutes ago from Tamworth District, England

  @EE Rubbish network EE giffgaff is the best 💯💯💯💯

• 
  King Of Ink Land ® (@king_body_art) reported 55 minutes ago from Birmingham, England

  @ee I asked a question a few days ago and you ignored me. It's things like thid that really make me question why I am loyal and sticking with you since you took over from Orange. I asked do you know when we will get 10G Network in UK

• 
  tanya mahon (@tattypatch1985) reported 58 minutes ago from Birmingham, England

  @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gavin Baxter (@GavinBaxter2) reported 4 minutes ago

  @EE @kingseany94 I am in the same position as Sean and now been told it will be 9 days without internet access before an engineer can look at it. Very poor service.

• 
  JP Glover 🏳️‍🌈 (@jpglover1982) reported 8 minutes ago

  @EE need some help guys, done messaging told to ring 150 and 150 are not able to assist I need to speak to someone regarding ee one up rewards

• 
  Andy Livingstone (@andylivi1) reported 9 minutes ago

  @MarkyTalk @EE Mark. I had exactly the same recently. I too have been a customer since the orange days. Completely uninterested in customer service unless it involves selling you something you don’t really need. I ended up going to Klarna mobile.

• 
  Not Now Dave (@not_now_dave) reported 10 minutes ago

  My broadband service is up soon and was possibly looking at leaving my current provider. Now @bt_uk, @EE and @Plusnet have now added a setup fees they can do one

• 
  Sarah Dixon (@SiDix67) reported 13 minutes ago

  As I am having one of "those" days... a) Why does it take a GP 2 days to issue a prescription when the system was made digitial to "streamline" the service? b) @EE Have you any idea just how frustrating your diagnostic bots are when your issue does not fit a "box"?

• 
  Musical Shrimper 🎶🦐 (@musicalshrimper) reported 14 minutes ago

  @England @EE It’s awful

• 
  Hambcwgf (@hambcwgf) reported 20 minutes ago

  @EE Oh believe me I’d love to call but once I can call when home I’ve got no phone signal or WiFi so having your website working would be much better

• 
  DR (@ulookingatmefu) reported 22 minutes ago

  @EE @Ofcom Finally sorted c4 hours later. Quite simply this is why people lying to sell is wrong and why online chat doesn't work. Time she will never get back unfortunately.

• 
  PPG (@PPGMacro) reported 25 minutes ago

  @EE get on the line and then wait and wait, while they tell you that they get rated best phone provider in the UK. If they are the best, I'd hate to think what others customer service is like. Complete utter BS.

• 
  mo (@slomoassassin) reported 25 minutes ago

  @EE your app is joke it's always bloody down at this time when I want to pay my phone bill what a joke