EE Outage Report in Smethwick, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Smethwick come from postal codes B67 and B66.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 07: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (48%)
-
Phone (25%)
-
Wi-fi (14%)
-
Total Blackout (9%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Wolverhampton, West Bromwich, Birmingham, Walsall, Oldbury, Smethwick, Halesowen, Redditch, Dudley, Sutton Coldfield, Tamworth, Tipton, Solihull and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Total Blackout | |
| West Bromwich |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Wolverhampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
-
Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
-
Jordan Ladley
(@jordanladley) reported
from
Solihull, England
@EE hello. Text my pac code then someone rang me. They said they would call back but never did.
-
Hitendra
(@Hitendra70) reported
from
West Bromwich, England
@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
-
jedibiker
(@jedibikrt76) reported
from
Birmingham, England
@EE why always is my signal so low? Two bars out 4? All the time
-
RELLEY.
(@relleypaul) reported
from
Birmingham, England
Will @EE ever fix their app.
-
nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
-
🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺
(@karu1402) reported
from
Tamworth District, England
@EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.
-
Ian Cruise #StayHomeSaveLives
(@iancruise1972) reported
from
Birmingham, England
@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻
-
ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
-
....Yaz
(@DrYazzzz) reported
from
Birmingham, England
@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
-
richard kimberley
(@richardkimberl3) reported
from
Redditch, England
@EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours
-
David Hopkinson
(@davehoppy66) reported
from
Bromsgrove, England
@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
-
Dave Harte
(@daveharte) reported
from
Birmingham, England
@EE All sorted now via a phone call. No problem.
-
nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE I’m still having issues, can’t log into my account
-
Jody
(@Jarrook) reported
from
Wolverhampton, England
Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
-
Mademoiselle LeVell Comedy
(@M_elleLeVell) reported
from
Birmingham, England
@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
-
ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE I cannot gift data to my daughter through the app or my online account. Help please
-
PeteSloanPhotography
(@psphotography79) reported
from
Birmingham, England
@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
-
Donna
(@donnak2002) reported
from
Walsall Wood, England
@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!
-
carpe_dm_uk
(@carpe_dm_uk) reported
from
Birmingham, England
@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@EE I called your contact centre and their systems are down. Is this true? I really need to speak to one of your advisors.
-
Rikki Burgess
(@925Ag_rikki) reported
@EE CAN SOMEONE GIVE ME MY NETWORK UNLOCK CODE FOR SONY EXPERIA L3 IV’E ALREADY FULFILLED MY CONTRACT AND IM ENTITLED TO THIS CODE. SAM HAS SENT ME FROM TRUST PILOT AS IM NOT AT ALL HAPPY WITH CUSTOMER SERVICES.
-
felipe pérez
(@fel_per) reported
@EE I have been trying so hard to get you guys to stop charging me for a plan that had expiration date months ago but that you've made it impossible for me to cancel it being outside of the UK, and now you send debt collectors agencies after me?
-
Culture Lover
(@LoverCulture) reported
@EE Hello there ! Sorry to bother you only my mobile phone is failing to send text messages. Is there a network problem in #Kidlington #Oxford where I live ? My payments with you are all up to date so that cannot be the reason. Any thoughts much appreciated.
-
Earthworm Dim
(@DimEarthworm) reported
Another day on @EE can’t call family or check in on the kids £58 a month for nothing surely I can cancel my contract
-
Pete
(@Salfordpete) reported
@LoverCulture @EE I'm having the same problem, I'm in Greater Manchester
-
Building Trade Marketing
(@QuirkyFlair) reported
@ee @MartinSLewis red mark on credit score from old T-Mobile account back in 2012. I have no idea why i owe this £21 as no one has contacted to say. placed on account march 2021 no way of paying this outstanding balance. I've spoke to 14people at EE no one can help. #eedonoycare
-
Sue Fisher
(@SueF65) reported
@EE very poor phone signal, working from home and finding it very difficult to make calls!
-
Mιʅσ
(@milopk_) reported
@EE hi, why has my service been "changed by my provider" (according to my phone notification) now I only have H+?
-
Mrs S
(@rstockton579) reported
@EE still No signal in the HD7 area. 2 days running now any idea when it will be fixed pleased.