EE

EE Outage Report in Smethwick, Sandwell, England

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The latest reports from users having issues in Smethwick come from postal codes B66 and B67.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 11/28/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Halesowen, West Bromwich, Redditch, Walsall, Smethwick, Dudley, Oldbury, Wolverhampton, Sutton Coldfield, Tamworth, Tipton, Solihull, Kingswinford and Bromsgrove.

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City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomHalesowen Internet
United KingdomBirmingham Internet
United KingdomWest Bromwich Total Blackout
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Nikki_Jayne7 Nikki Jayne (@Nikki_Jayne7) reported from Tamworth District, England

    @EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

  • DrYazzzz ....Yaz (@DrYazzzz) reported from Birmingham, England

    @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

  • karu1402 🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported from Tamworth District, England

    @EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

  • davehoppy66 David Hopkinson (@davehoppy66) reported from Bromsgrove, England

    @EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

  • M_elleLeVell Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England

    @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

  • Jarrook Jody (@Jarrook) reported from Wolverhampton, England

    Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE I’m still having issues, can’t log into my account

  • lovingit2015 𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported from West Bromwich, England

    Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

  • carpe_dm_uk carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England

    @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

  • TheDivineFrog Frog Princess 🐸 (@TheDivineFrog) reported from Birmingham, England

    @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

  • jordanladley Jordan Ladley (@jordanladley) reported from Solihull, England

    @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

  • jedibikrt76 jedibiker (@jedibikrt76) reported from Birmingham, England

    @EE why always is my signal so low? Two bars out 4? All the time

  • Hitendra70 Hitendra (@Hitendra70) reported from West Bromwich, England

    @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

  • psphotography79 PeteSloanPhotography (@psphotography79) reported from Birmingham, England

    @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

  • daveharte Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

  • donnak2002 Donna (@donnak2002) reported from Walsall Wood, England

    @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE I cannot gift data to my daughter through the app or my online account. Help please

  • relleypaul RELLEY. (@relleypaul) reported from Birmingham, England

    Will @EE ever fix their app.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Dolantus1 Dolantus (@Dolantus1) reported

    @EE Hey - How I see if there are any 4G/5G problems in my area. I’ve been on 3G all day despite a few restarts. Thanks!

  • SeanWarringto12 Sean Warrington (@SeanWarringto12) reported

    @EE Hi my 4g isn’t working for some reason. I have reset my network settings still the same

  • aengela1961 Angela Thompson💙 (@aengela1961) reported

    @MartinSLewis can you help, we @EE customers in the Stafford area have had no service for nearly a week. Could we be due refunds or compensation for the loss?

  • BarryDance1 Barry Dance (@BarryDance1) reported

    Customer service and respect seems to no longer be relevant, sad after being a customer of @EE for well over a decade that this year I have no intention of renewing/upgrading with them.

  • Lamm1 Lammi (@Lamm1) reported

    @EE Good morning. Looking to upgrade my sim only deal but your offerings online are rather poor and hardly competitive to say the least!

  • coraiocht niall #AEW #Coraíocht #Titantron (@coraiocht) reported

    Well, I was all set to start a new trend - “Get Drunk and watch Dark” - but my @ee broadband has been down since lunchtime and still got a big red light. So, no @FiteTV for me. Still having some beers though. 🍻

  • pinewport pi (@pinewport) reported

    @EE I'm in the Filey region and my connectivity is very poor. Is there anything I can do? I have found this in many parts of the UK. Including Norfolk and Shropshire.

  • SP1D3R_Sway Martin_Sway 🦁💚🦁💚 (@SP1D3R_Sway) reported

    @EE are you having problems with 5G because I have been on 3G for almost an hour now #WhatsGoingOn

  • MollyManda Molly Manda (@MollyManda) reported

    @EE I dont about sending an emergency alert it would help if you sorted the network out first its awful just lately

  • Stanleylap Dan Lapwood (@Stanleylap) reported

    @ordsafc @EE I hope it's not as bad as your spelling and grammar!