EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Willenhall, Oldbury, Walsall, Tamworth, West Bromwich, Solihull, Bromsgrove, Hartlebury, and Kidderminster.

City	Problem Type	Report Time
Birmingham	Internet	1 day ago
Wolverhampton	Internet	5 days ago
Willenhall	Internet	6 days ago
Birmingham	Internet	6 days ago
Birmingham	Total Blackout	7 days ago
Birmingham	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  De3ze (@De3ze) reported 10 minutes ago from Solihull, England

  @EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾

• 
  Tony G (@APG1959) reported 11 minutes ago from Birmingham, England

  I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

• 
  JH 🥳🪩 (@jfrncs_) reported 12 minutes ago from Birmingham, England

  Not @EE showing as full signal 5G but not actually providing a 5G service

• 
  𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported 13 minutes ago from Wednesfield, England

  @EE i’m getting no internet signal whatsoever guys, what’s going on?!

• 
  Forbes Coleman (@ForbesProducer) reported 15 minutes ago from Birmingham, England

  @EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

• 
  Darren Y (Ginger and Nuts) (@gingerandnuts) reported 18 minutes ago from Walsall Wood, England

  @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

• 
  𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍 (@loulabelle46) reported 19 minutes ago from Tamworth District, England

  @SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE

• 
  Ben Gorman (@bjwgorman) reported 22 minutes ago from Solihull, England

  @EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!

• 
  Waseem Zaffar (@WaseemZaffar) reported 23 minutes ago from Birmingham, England

  These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

• 
  Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported 30 minutes ago from West Bromwich, England

  Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

• 
  Stephen Lapper (@StephenLapper) reported 31 minutes ago from Wolverhampton, England

  @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

• 
  Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported 35 minutes ago from Wednesfield, England

  @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

• 
  Robert Holmes (@H95342533Holmes) reported 38 minutes ago from Tamworth District, England

  @EE Rubbish network EE giffgaff is the best 💯💯💯💯

• 
  Dean Kavanagh (@dean_kavanagh) reported 40 minutes ago from Solihull, England

  @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

• 
  Dr. Abdalla M Ahmed (@RxAbdalla1) reported 42 minutes ago from Birmingham, England

  @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

• 
  caroline palmer (@cazman3011) reported 44 minutes ago from Birmingham, England

  @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

• 
  Nikki Moore (@horselady_nr) reported 49 minutes ago from Tamworth District, England

  @EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me

• 
  Barry dunn (@dunn_pdunn1) reported 49 minutes ago from West Bromwich, England

  Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

• 
  R Joberns (@rjoberns) reported 50 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Richard Franks (@richardpfranks) reported 55 minutes ago from Birmingham, England

  @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ᴰᵃʷˢ ♕ (@DAWS_ON_) reported 5 minutes ago

  @ally_watp @EE A dog **** company now, I can't wait for my contract to run out

• 
  Dr Helen Perkins (@earlyyearsHP) reported 8 minutes ago

  @EE made a complaint about not being able to access my account over 2 weeks ago. Promised IR would sort and also promised to escalate the matter. Heard nothing and still can’t access account. This has been going on since you swapped us from BT Looking for a new supplier 😡

• 
  Irfan (@IrfanAlMoha) reported 8 minutes ago

  @EE 01282 573603 received a call saying they were calling from BT/EE sound like scammers as they said number would be blocked next few days due to new sims rolling out due technical issues,wanted me to confirm memoword/email I ignored him.

• 
  Stuart (@Stuart61838784) reported 9 minutes ago

  @EE why is always the last year of a contract and network goes to crap. The new pro always promise the network is going to get better so people get a new contract with you when you’re talking absolutely nonsense.?

• 
  oufc_sausage_rolls (@spindloufc) reported 9 minutes ago

  @EE I need to speak to technical support urgently. Cannot be solved on the app!

• 
  Shaun Adams (@shaundadams) reported 10 minutes ago

  @ee Hi, I have problem in establishing with some degree of accuracy when my property is due to be able to access Full Fibre. Having been told last year it would be the end of 2026, now I am told there is no identifiable plan. Not acceptable. Help, please.

• 
  andrew (@adrewmg) reported 11 minutes ago

  @EE I need to be able to use the phone so I can cancel an appointment for tomorrow.

• 
  Robert Melvin (@Melvin23Rob) reported 11 minutes ago

  @EE Despite your helpful Tech 1 team telling me my problem with you activating my Apple TV trial without actually giving me any means to actually use it was in hand and elevated to Tech 2 - the call back and resolution in 24 hrs still hasn't happened. Not very good really!

• 
  Jake King (@JakeyKing) reported 11 minutes ago

  @DinaGlyphs @EE MSO is an OpenReach issue. It means you, and likely any neighbours using OpenReach, are affected. EE can’t speed it along. OpenReach will fix it, but it’s up to OpenReach to fix unfortunately

• 
  JD🇬🇧 (@littlemissj74) reported 12 minutes ago

  @EE got a new sim for phone yesterday. When I put in it says no service - why has it not activated??