EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Wednesbury, Walsall, Dudley, Wolverhampton, Birmingham, Willenhall, Oldbury, Tamworth, West Bromwich, Solihull, Bromsgrove, and Hartlebury.

City	Problem Type	Report Time
Wednesbury	Internet	10 hours ago
Walsall	Internet	11 hours ago
Dudley	Phone	13 hours ago
Wolverhampton	Phone	2 days ago
Birmingham	E-mail	2 days ago
Wolverhampton	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Keith Cartwright (@keith291) reported 1 minute ago from Dudley, England

  @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

• 
  Sarita (@saritaverma11) reported 4 minutes ago from Birmingham, England

  @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

• 
  R Joberns (@rjoberns) reported 12 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  upsie daisie (@upsiedasie) reported 15 minutes ago from Birmingham, England

  @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

• 
  Haani İYİ (@haani_m1) reported 15 minutes ago from Birmingham, England

  @EE what’s with no service how do i have no signal or service without WiFi

• 
  Kira🦁 (@pyper18th) reported 15 minutes ago from Birmingham, England

  @EE is there a chat with yourselves to cancel my BB?

• 
  carpe_dm_uk (@carpe_dm_uk) reported 20 minutes ago from Birmingham, England

  @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

• 
  Karen Horne (@mrskhorne) reported 25 minutes ago from Sheldon, England

  Youngest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts

• 
  Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported 26 minutes ago from West Bromwich, England

  Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

• 
  Frog Princess 🐸 (@TheDivineFrog) reported 30 minutes ago from Birmingham, England

  @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

• 
  Joanne Gough (@RosieJ0) reported 32 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  C5 (@OoRITE_C4) reported 37 minutes ago from Birmingham, England

  So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

• 
  Liam H (@LiamHBCFC) reported 38 minutes ago from Birmingham, England

  @EE is down in Birmingham phone lines down

• 
  Loreta (@lottynew) reported 45 minutes ago from Beoley, England

  @EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !

• 
  ryan holyhead (@theorbsta) reported 49 minutes ago from Walsall Wood, England

  @EE I cannot gift data to my daughter through the app or my online account. Help please

• 
  Brenden (@Breny85) reported 51 minutes ago from Birmingham, England

  @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

• 
  jonathan scott (@jonscott1980) reported 51 minutes ago from Solihull, England

  @EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.

• 
  R Joberns (@rjoberns) reported 53 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Zee (@ZSJaved123) reported 54 minutes ago from Birmingham, England

  What on earth is happening to your signal. Sort it out!!! @EE

• 
  Guy (@gukea) reported 56 minutes ago from Halesowen, England

  @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WorldCupOracle2026 (@OracleWC2026) reported 5 minutes ago

  @England @EE Not the performance we wanted. But, maybe it’s not sooo bad. Warm up game. Difficult conditions. Everyone through injury free. That’s the key part Tuchel will have learned more from that 90 minutes than any training session. Croatia in 10 days. That’s when it actually matters 🏴󠁧󠁢󠁥󠁮󠁧󠁿🔮 #ENGvNZL #WC2026 #ThreeLions

• 
  Mark Kelly (@MarkKel84034045) reported 6 minutes ago

  @EE You are going to need it when @ee fail to deliver your broadband repeatedly and they suggest just hot spotting your phone.

• 
  Micah Charles (@Charlie_Mate) reported 8 minutes ago

  @Kur7t @England @EE So has Chiesa. **** John stones has a Carabao medal besides even okay in the game where they slapped you. You man get excited in the finals and forget there’s still a game to play. Doing up celebrations before wining. Fools

• 
  Gav (@aftertheflood_) reported 9 minutes ago

  @EE i cant get into the app to check the service (fibre to prem) quality in my area which appears to have taken a massive download hit today whats going on, and can you put this checking service into the public domain and not buried behind an account service which is failing

• 
  Stacey (@sistermoose) reported 9 minutes ago

  well done @ee for shaming my mum for being deaf when she needed help! Brilliant support of the vulnerable and disabled community!

• 
  Ashley jasper (@Ashleyjasper12) reported 13 minutes ago

  @EE also the EE app not working so why ask us to go there when it’s not working

• 
  GEORGE (@gogs42) reported 15 minutes ago

  @EE Okay so why is the app still not working then?

• 
  Rain Nixon (@NixonRain) reported 15 minutes ago

  @Lionesses @EE Hempo... Never stopped running

• 
  Eilís Ní Gnímh (@Liz_Licker) reported 16 minutes ago

  @EE useless service.

• 
  Yvonne Gordon (@yonvon) reported 16 minutes ago

  @EsharDhill20660 @EE Been with them 25 years and never had an issue