EE Outage Report in Smethwick, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Smethwick come from postal codes B66.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Oldbury, Dudley, Birmingham, Walsall, Bilston, Tipton, Willenhall, Sutton Coldfield, Kidderminster, Wolverhampton, Redditch, West Bromwich, Brierley Hill, Smethwick and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Dudley |
Internet | |
| Oldbury |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Walsall |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Darren Y (Ginger and Nuts)
(@gingerandnuts) reported
from
Walsall Wood, England
@EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice
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Jules
(@falmouth_wolf) reported
from
Willenhall, England
@groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.
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𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽.
(@carliemartin) reported
from
Wednesfield, England
@EE i’m getting no internet signal whatsoever guys, what’s going on?!
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Conrad Clinton Noble
(@conrad_noble) reported
from
West Bromwich, England
@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
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Robert Holmes
(@H95342533Holmes) reported
from
Tamworth District, England
@EE Rubbish network EE giffgaff is the best 💯💯💯💯
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Liam M-D
(@LiamM_D) reported
from
Aldridge, England
@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?
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Andy L.
(@Andy_Lane_) reported
from
Birmingham, England
@EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?
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Tara
(@t_talbotx) reported
from
West Bromwich, England
@EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?
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Lesa Horton MBE
(@horton_lesa) reported
from
West Bromwich, England
@EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not
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Jules
(@falmouth_wolf) reported
from
Willenhall, England
@ChazMeister88 @EE Glad this isn't just me! Having the same two problems
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Barry dunn
(@dunn_pdunn1) reported
from
West Bromwich, England
Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE
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jay
(@jayedwards96) reported
from
Birmingham, England
@EE why is my connection being so slow tonight?
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Barry dunn
(@dunn_pdunn1) reported
from
West Bromwich, England
How long before the @EE app is put right been down for a long time now
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James
(@jimmydoris1986) reported
from
Solihull, England
@welshkate81 @EE They take the piss. Bet your phone starts having issues
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Zee
(@ZSJaved123) reported
from
Birmingham, England
What on earth is happening to your signal. Sort it out!!! @EE
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jonathan scott
(@jonscott1980) reported
from
Solihull, England
@EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.
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tanya mahon
(@tattypatch1985) reported
from
Birmingham, England
@EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.
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Sarita
(@saritaverma11) reported
from
Birmingham, England
@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??
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Robert Holmes
(@H95342533Holmes) reported
from
Tamworth District, England
@EE Rubbish network
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ukb00tlegs
(@ukb00tlegs) reported
from
Birmingham, England
@EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rich Payne
(@RichPayne17) reported
@EE No thanks, I'd rather just carry on sharing your service on twitter at this point.
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Anna Francoise
(@fortesque99) reported
Has anyone trying to get a #HMRC access code on @EE resolved the issue of them not coming through?
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sharon
(@_sharon_m_) reported
@EE The TV is the main problem as of now, yes
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Todd Swain
(@Todd_Swain) reported
@MouthofTynePod @EE Id like to make a complaint about this kind of cruelty/abuse. No human should be subject to watch 90 mins of football when Steve Bruce is in charge
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Sha
(@tomriddlemethis) reported
Every time I try to reset my password, I never get an email to do so @EE. Your website is so frustrating to navigate.
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Veteran Side Hustles
(@G_King_Cash) reported
@EE any chance of getting an answer to the reason why my internet has been down all day yet again?
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💙 Olly Cripps 💙
(@CrippsCorner) reported
@EE Hello this issue is currently being investigated under ref. 353967295 They have told my mother 2-5 days to repair... however the workmen chopped off early on Friday and haven't returned since (including this morning) Would there be any way to tell when work will continue?
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Viv barth
(@VivBarth) reported
@EE there is any issue with the network at BR6, its been five days I'm experiencing some issue via 4g, 4g modem, iPhone and android devices. I have an average of 300 ms latency. I can't even watch a YouTube and sometimes not even a music...
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Sam Schwartz 🏴
(@samschwartz95) reported
Anyone on @EE in south west wales not got any service this morning?
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jsan1972
(@jsan1972) reported
@EE Its an absolute disgrace the amount of time you take to refund people once you have the equipment back in your possession. Its about as quick as your network and as quick as your email or Twitter responses. You should spend less on Kevin Bacon and more on staff and training.