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EE outages and service status in Smethwick, England

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Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Smethwick, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Jun 13, 10:06 AM GMT+1.
  • 63% Internet (63%)
  • 16% Phone (16%)
  • 9% Total Blackout (9%)
  • 9% Wi-fi (9%)
  • 3% E-mail (3%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Dudley, Wednesbury, Walsall, Wolverhampton, Birmingham, Willenhall, Oldbury, Tamworth, West Bromwich, Solihull, Bromsgrove, and Hartlebury.

CityProblem TypeReport Time
Dudley Internet 4 hours ago
Wednesbury Internet 3 days ago
Walsall Internet 3 days ago
Dudley Phone 3 days ago
Wolverhampton Phone 4 days ago
Birmingham E-mail 5 days ago

Nearby cities with recent reports

Dudley

3 recent signals

4 hours ago
Wolverhampton

2 recent signals

4 days ago
Birmingham

2 recent signals

5 days ago
Wednesbury

1 recent signals

3 days ago
Walsall

1 recent signals

3 days ago

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • dip974
    Dip singh (@dip974) reported from Wednesfield, England

    @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

  • WaseemZaffar
    Waseem Zaffar (@WaseemZaffar) reported from Birmingham, England

    These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

  • Jarrook
    Jody (@Jarrook) reported from Wolverhampton, England

    Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

  • ZSJaved123
    Zee (@ZSJaved123) reported from Birmingham, England

    What on earth is happening to your signal. Sort it out!!! @EE

  • theorbsta
    ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

  • iancruise1972
    Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England

    @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

  • ForbesProducer
    Forbes Coleman (@ForbesProducer) reported from Birmingham, England

    @EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

  • psphotography79
    PeteSloanPhotography (@psphotography79) reported from Birmingham, England

    @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

  • daveharte
    Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

  • dan04harris
    Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

  • harvey_khela
    june baby (@harvey_khela) reported from Dudley, England

    What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August

  • carliemartin
    𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported from Wednesfield, England

    @EE i’m getting no internet signal whatsoever guys, what’s going on?!

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • gukea
    Guy (@gukea) reported from Halesowen, England

    @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

  • RosieJ0
    Joanne Gough (@RosieJ0) reported from Wombourne, England

    @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

  • james_larner
    James Larner (@james_larner) reported from Birmingham, England

    @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

  • mrskhorne
    Karen Horne (@mrskhorne) reported from Sheldon, England

    Youngest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts

  • upsiedasie
    upsie daisie (@upsiedasie) reported from Birmingham, England

    @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

  • leehunt4
    lee hunt (@leehunt4) reported from West Bromwich, England

    @EE hi is there problems with the network signal is bad

  • pyper18th
    Kira🦁 (@pyper18th) reported from Birmingham, England

    @EE is there a chat with yourselves to cancel my BB?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisByorkB90
    Chris (@ChrisByorkB90) reported

    @EE what the hell! Sort your Internet out, never had an issue but 23 mins to wait for 2.48 minute video !

  • TNS1184
    Tim (@TNS1184) reported

    @EE thanks i don't have access to a phone and when i go to make a claim it says the server is down to i can't proceed. also, i see i have the following EE insurance -but unsure as to whether that covers theft?

  • micccas_
    Max (PL Champions) 🏆 (@micccas_) reported

    @dammies100 @England @EE Why ******** would he play for nigeria 😭😭😭

  • GxLdeVuskovic
    Legend (@GxLdeVuskovic) reported

    @KyleStephen77 @England @EE Do something a out it, YOU STUPID ****

  • robbopalmer
    Rob Palmer (@robbopalmer) reported

    Is there a company with worse customer service y than @EE My advice is to avoid them at all costs - or it will cost you.

  • Amandahodkin
    Amanda Hodkin ⚔️⚽️🏎️ (@Amandahodkin) reported

    @EE had no WiFi for three days. Wanting to talk to someone and all I keep getting is a text saying Our diagnostic testing has found that your broadband service is being affected by a network problem in your area. Network issues are usually resolved in 4 hour. It’s been three days

  • IsItAnyWonder1
    IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported

    @EE You admitted to mis-selling, cut off my TV services by mistake, and now your phone staff are stonewalling a registered disabled customer of 20 years. I have sent a DM. I need a senior manager to call me immediately, not another dead-end phone number.

  • lukemcgillen
    luke (@lukemcgillen) reported

    @EE I called the number but because it was shipped with DPD it’s no longer your problem? Is that right? DPD don’t respond. Insane.

  • LozzyPurry
    Loz Perugini (@LozzyPurry) reported

    @EE hey, my internet connection constantly drops. We’ve had numerous people out to “fix” it. It’s dropped 10+ times today alone. It’s abysmal

  • Oxford_Life
    In Oxford (@Oxford_Life) reported

    @engineers_feed ...and yet @EE STILL can't provide a reliable 5G signal in large swathes of #Oxford!