EE

EE Outage Report in Smethwick, Sandwell, England

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The latest reports from users having issues in Smethwick come from postal codes B67 and B66.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 12/14/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Solihull, Halesowen, Wolverhampton, Tipton, Tamworth, Dudley, Brierley Hill, Sutton Coldfield, West Bromwich, Walsall, Oldbury, Smethwick, Redditch and Kingswinford.

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City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomSolihull Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomHalesowen Wi-fi
United KingdomBirmingham Total Blackout

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • davehoppy66 David Hopkinson (@davehoppy66) reported from Bromsgrove, England

    @EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

  • M_elleLeVell Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England

    @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

  • jedibikrt76 jedibiker (@jedibikrt76) reported from Birmingham, England

    @EE why always is my signal so low? Two bars out 4? All the time

  • relleypaul RELLEY. (@relleypaul) reported from Birmingham, England

    Will @EE ever fix their app.

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

  • jordanladley Jordan Ladley (@jordanladley) reported from Solihull, England

    @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE I cannot gift data to my daughter through the app or my online account. Help please

  • Hitendra70 Hitendra (@Hitendra70) reported from West Bromwich, England

    @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

  • richardkimberl3 richard kimberley (@richardkimberl3) reported from Redditch, England

    @EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours

  • daveharte Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

  • DrYazzzz ....Yaz (@DrYazzzz) reported from Birmingham, England

    @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

  • matthew_74 Matthew Sparks (@matthew_74) reported from West Bromwich, England

    @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

  • psphotography79 PeteSloanPhotography (@psphotography79) reported from Birmingham, England

    @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

  • donnak2002 Donna (@donnak2002) reported from Walsall Wood, England

    @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

  • iancruise1972 Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England

    @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

  • Jarrook Jody (@Jarrook) reported from Wolverhampton, England

    Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

  • karu1402 🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported from Tamworth District, England

    @EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE I’m still having issues, can’t log into my account

  • carpe_dm_uk carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England

    @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • iakhtar1 Ims (@iakhtar1) reported

    @EE Reliable at increasing prices and guaranteed appaling customer services. I've never experienced such poor customer experience. Their only interest is profit. Speaking to their Exec office today was a reflection of the arrogant and unhelpful people they employee. Stay away from EE

  • iakhtar1 Ims (@iakhtar1) reported

    @EE Reliable at increasing prices and guaranteed appaling customer services. I've never experienced such a poor customer experience. Their only interest is profit. Speaking to their Exec office today was a reflection of the arrogant and unhelpful people they employee. Stay away

  • MissJMills2 Julie Mills (@MissJMills2) reported

    @EE It did, it is now turquoise, still awful

  • Felicia_Thandie FEE ✨🇿🇼 (@Felicia_Thandie) reported

    @EE are the WORST broadband and WIFI provider. WORST. I actually cannot believe how SLOW it is. Imagine having WIFI and still having to hotspot to your phone for Zoom meetings because the WiFi is THAT slow. ONTO THE NEXT!

  • panthassc SWSC Pantha (@panthassc) reported

    @EE your broadband is utter ****, I have had 9 engineers so far come out to try and fix the connection. A whole new cable put in and still it hasn’t fixed, sort your **** out.

  • shivikrishnan Shiva Krishnan (@shivikrishnan) reported

    @EE i dont live in the uk anymore and i wanted to cancel my ee contract. How can i cancel it ? Please contact me so that i can cancel my contract as i cant connect you through phone and i dont have your email id.

  • JonKirby1974 Jon Kirby (@JonKirby1974) reported

    @EE Yes, I'm continually paying for a service I can't use. Both mine and my wife's phones are affected and we're not trying to work from home...... impossible

  • engltaylor Elizabeth Taylor (@engltaylor) reported

    Hi @EE my 4G has disappeared! I got a notification that my provider has disconnected me. Is there a way to fix this soon?

  • jennakilroyx jennakilroyx (@jennakilroyx) reported

    @EE I have no phone service in my home, how can I check if there is an issue?

  • n_Maya23 Nne (@n_Maya23) reported

    @EE the worse customer service