EE outages and service status in Smethwick, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout, Internet, and Wi-fi.
- The most recent signal from this area was received Apr 13, 12:31 PM GMT+1.
- Total Blackout (56%)
- Internet (23%)
- Wi-fi (11%)
- Phone (10%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent EE outage reports came from the following cities: Birmingham, Tamworth, Solihull, Oldbury, West Bromwich, Walsall, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Sutton Coldfield, Kingswinford, Willenhall, and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Total Blackout | 1 day ago |
|
Birmingham
|
Phone | 4 days ago |
|
Birmingham
|
Internet | 4 days ago |
|
Birmingham
|
Internet | 6 days ago |
|
Tamworth
|
Phone | 7 days ago |
|
Solihull
|
Wi-fi | 7 days ago |
Nearby cities with recent reports
4 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Paul Cadman 🧡 (@PaulCadmanUK) reported from Birmingham, England@EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻
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Neil Waters (@muddy7617) reported from Solihull, England@EE You could help by offering the same consumer protection in store as online. Seems unethical to me.
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Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England@EE I spoke to your customer service team this morning and they were great thanks.
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Haani İYİ (@haani_m1) reported from Birmingham, England@EE what’s with no service how do i have no signal or service without WiFi
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Bukky Kelani (@kelaniebookie) reported from Birmingham, England@EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!
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MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England@gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.
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Dr. Abdalla M Ahmed (@RxAbdalla1) reported from Birmingham, England@EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!
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carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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nicole (@nicole118nicole) reported from Birmingham, England@EE I’m still having issues, can’t log into my account
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ukb00tlegs (@ukb00tlegs) reported from Birmingham, England@EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result
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Barry dunn (@dunn_pdunn1) reported from West Bromwich, EnglandHow long before the @EE app is put right been down for a long time now
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R Joberns (@rjoberns) reported from Halesowen, England@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
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swingeymart (@theblackstrat) reported from Hunnington, England@EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response
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Ben Franklin. (@benavfcfranklin) reported from Dudley, England@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
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Pat Murphy Wright (@Pattimwr) reported from Birmingham, England@taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!
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Stephen Lapper (@StephenLapper) reported from Wolverhampton, England@EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.
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tanya mahon (@tattypatch1985) reported from Birmingham, England@EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.
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Lesa Horton MBE (@horton_lesa) reported from West Bromwich, England@EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not
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Jules (@falmouth_wolf) reported from Willenhall, England@ChazMeister88 @EE Glad this isn't just me! Having the same two problems
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Dip singh (@dip974) reported from Wednesfield, England@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Colette Aitken (@ColetteDeanie) reported@EE For the second time in a week my EE tv mini box would not turn on properly with the remote. This is appalling! If I could cancel my contract I would but I’m tied into you until July 2027
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Hilary Hendy🏴 (@hilaryhendy) reported@EE I have to say your support is exceptionally poor. For months now, I have been trying to resolve an issue with your app and now I cannot access TNT support. I called last week and was told to wait 72 hours. Called today and told to wait 7-10 days. Awful service.
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LR (@raphy_lawren) reported@EE It's so frustrating that I can't speak to someone... It's only automated responses and a chat service. Everyone on there obviously don't know the job. I need to talk to someone on the phone.
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Lee Day (@LDay) reported. Has any @EE customer who has @tntsports as an inclusive extra actually managed to get TNT to work on @HBOMax_UK ? Constantly comes up with ‘get access’. Worked absolutely fine on Discovery +.
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ALL WEDNESDAY RNT WE (@owlsfan4eva) reported@JPMIDB @EE Mines been down since about 10am, phoned em up and apparently I’ve got no data no calls or texts either and I’m on unlimited everything yet I can use Data without WiFi so there’s defo issues lol
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Kirsty sanderson (@sanderson345) reported@EE please help me without telling me phone up! Neither of my order numbers work with tracking . And I can’t track my phone order to know when I have to be home to sign for it! Why aren’t they working? I have 2 codes one starting xko and one just numbers.
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Tony Crystal (@TonyCrystals) reported@chocoranges @EE Keep a record of everything, make a formal complaint. Ask for compensation. If they are not reasonable go to comms Ombudsman. I would say £25ph for inconvenience plus null payments during dispute is reasonable. Every email cost 1 hour. Phone calls by the minute rounding up. hth
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Alan Roberts (@AlanRob68902430) reported@EE @O2 @O2 whats your sales number please I have contract sim but never use it we are dire customer service so I'm moving to o2 entirely
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Andy Furnival (@AndyFurnival2) reported@WoodUksparky137 @EE EE, a premium priced network, for the lowest possible service. The annual price increases are the only consistent aspect of EE
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Kenguin (@Kenguin34) reported@EE If I'd known about these charges, I would NOT have bothered with the upgrade!! Absolutely shocking!! An extra £40+ on top of an already extortionate service!!