EE Outage Report in Smethwick, Sandwell, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Kidderminster, Walsall, Oldbury, Wolverhampton, Wednesbury, Dudley, Smethwick, Tamworth, West Bromwich, Sutton Coldfield, Kingswinford, Willenhall, Bilston, and Tipton.

City	Problem Type	Report Time
Birmingham	Internet	11 hours ago
Birmingham	Internet	16 hours ago
Kidderminster	Wi-fi	16 hours ago
Kidderminster	Wi-fi	23 hours ago
Birmingham	Internet	2 days ago
Birmingham	Total Blackout	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  sammie (@distantshipsmok) reported 6 minutes ago from Birmingham, England

  @EE The SIM won't work in it, but the SIM works in my old phone. It registers that the SIM card is in, but it says Emergency Calls Only. The handset hasn't been blacklisted - that was checked at an EE store and by tech support. I took the contract out last Thursday online. (1/2)

• 
  Neil (@Mr_neil_c) reported 7 minutes ago from Dudley, England

  @ee I’m not happy, I took out broadband with you about 15 months ago, I was told I would get 10gig added to my mobile data. I have just realised this isn’t the case and I’ve brought extra data that I should never have needed to buy!

• 
  ຸ (@TROYBLVD) reported 11 minutes ago from Birmingham, England

  @EE I DONT WANT IT REPAIRED I WANT MY MONEY BACK IVE NOT BROKEN IT LTE SERVICE NOT WORKING

• 
  ຸ (@TROYBLVD) reported 11 minutes ago from Birmingham, England

  @EE WATCH WAS EVENTUALLY RETURNED AFTER ADVISOR FAFFED ABOUT WITH IT IN THE BACK FOR AN HOUR TRYING TO FIX, HE ALSO FORGOT TO GIVE ME MY SIM BACK SO I THEN HAD TO RETURN BACK TO THE STORE AFTER SETTING OFF HOME

• 
  Mags Winthrop (@MagsWinthrop) reported 11 minutes ago from Dudley, England

  @PhilTonks2 @TalkTalk @EE Used to be on o2 but couldn’t get a signal in loads of places. Never have that trouble with EE... we did have a few teething troubles when we got the broadband in at home but they were really good at testing, sending someone out.

• 
  🍸Lisa Pearson🍸 (@yogapuff67) reported 15 minutes ago from Birmingham, England

  @EE I've had a problem for the last week now, a message comes up intermittently saying that mobile data has temporarily been switched off by the operator. This has affected using certain sites like WhatsApp & Twitter while I'm out.

• 
  Deano (@DeanPeasley) reported 18 minutes ago from Dudley, England

  When 4G was introduced 3G went terrible.. now 5G is here, 4G is terrible. Talk about ways to get the customer to sign into more expensive data plans @EE #5G #5gishere #4G

• 
  ຸ (@TROYBLVD) reported 19 minutes ago from Birmingham, England

  @EE IVE BEEN IN UR STORE 45 MINS NOW ADVISOR TRYING TO FIX MY GALAXY WATCH IT SHOULDNT TAKE THIS LONG WOULD RATHER A REFUND CUSTOMER SERVICE HAVE TOLD ME ITS BEING INVESTIGATED I HAVENT GOT TIME FOR U TO INVESTIGATE IT JUST TAKE THE WATCH BACK WASTING MY TIME IN HERE SORT IT OUT

• 
  Stuart Cockerill (@licklemouse) reported 20 minutes ago from Solihull, England

  @VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money

• 
  Heisenberg (@Jaysixtinine) reported 22 minutes ago from Birmingham, England

  I think I might switch to @EE soon because @ThreeUK are a waste of time can’t get signal anyway and it really ***** me off

• 
  lee hunt (@leehunt4) reported 31 minutes ago from West Bromwich, England

  @EE I messaged earlier on no reply what is Happening with Your services tonight had no signal what’s going on

• 
  Rachel Graham (@rachelg2711) reported 32 minutes ago from Birmingham, England

  @EE I’ve been with EE for many many years pay monthly (never missed a payment ect) and I’ve upgraded and they’ve said I have to pay a security deposit for line rental along with my bill... I’m so confused what this is for...

• 
  Dip singh (@KheraDesigns) reported 34 minutes ago from Solihull, England

  EE is an absolute joke coming. They have promised me on 4 occasions that they will call me back to resolve an issue and they haven’t. 1 minute before the end of his shift I receive this text message.... absolute JOKE @ee @eecustomerservice

• 
  Jason Watts (@JasonWa30721137) reported 34 minutes ago from Birmingham, England

  @EE full strength 4g signal at B5 7QU and no bandwidth at all. Come on EE. Put 50p in the meter. We’re paying enough for the data! #ripoff

• 
  Evan Davis (@EvanD) reported 49 minutes ago from Birmingham, England

  @virginmedia It’s only been in the past few weeks that it’s gotten so bad. I was getting updates 2 weeks ago from @EE saying they were doing work in my area, but have heard nothing since. Shame you don’t have wi-fi calling

• 
  Kieran (@HarrisonKieran) reported 50 minutes ago from Birmingham, England

  So @EE has taken 50 pound to top up children’s phones got proof from bank they reversed and took the money but kept telling me card has been declined shocking no one to answer the phones customer service shocking.

• 
  sammie (@distantshipsmok) reported 51 minutes ago from Birmingham, England

  @EE I just need to get the handset replaced as it won't register on the network. Every time I try to register it on the network manually, it says the network isn't available. 3 SIMS that work in other phones have been tried in this handset, but none of them worked in it. (2/2)

• 
  lee hunt (@leehunt4) reported 52 minutes ago from West Bromwich, England

  @EE hi 3 Days now I have had no signal on my Phone Been told there’s no Problem in my area but surely there is cannot make any call or txt

• 
  Eunice Abe (@fashionenth) reported 59 minutes ago from Birmingham, England

  Honestly getting so p*ssed off with @ThreeUKSupport their signal is so bad at my apartment like if I had known I would have just stayed with @EE it was never this bad with them 😡

• 
  Kieran (@HarrisonKieran) reported 60 minutes ago from Birmingham, England

  @EE Then to add insult to injury calling me mate last time I checked they wasn’t on my friends list and I’m sure you ask the customer what they prefer to be called, or is that not the case anymore.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  joel Slater (@joelSla20664641) reported 4 minutes ago

  @EE internet in Doncaster has not been working now for 5 hours, have tried multiple restarts and refresh’s on the router and it’s still not working.

• 
  Gregor Henderson (@GregorWell) reported 7 minutes ago

  @EE I have been trying to solve a roaming problem since 21 November. I am in Italy and cannot access mobile data. I have called customer services several times and tech support. Still not solved. Please can you help?

• 
  Ali Dixon (@Ali_J_Dixon) reported 9 minutes ago

  @EE well thank you very much EE, I’m a loyal mobile phone customer and want to cancel my 4G wifi contract as it doesn’t work in my area. Can’t get on social media, Netflix etc. been told cancel cost is £462 but will only cost £300 to let it run. Absolutely disgusting treatment

• 
  JL💙 (@James_R_Lindsay) reported 10 minutes ago

  @EE No. But it dropped shortly after an hour. My call was never life threatening, but if your network is cutting off calls to 111 you may be complicit in someone's recovery. You need to look into this. It's now in the public domain.

• 
  Graham Lloyd (@GrahamL20411470) reported 15 minutes ago

  @EE The person using 07497348686 said they were from santander bank, fraud dept he was trying to obtain details about my father who had past away recently. I have spoken to the bank & given them details. they confirmed they do not use mobile no the network used is yours EE

• 
  london cabbie 🚕💨 (@greenbadge18) reported 15 minutes ago

  @EE are you having trouble getting iPhone 13’s to your shops

• 
  Gareth Lister (@glist1976) reported 19 minutes ago

  @EE No Network in my area since Saturday evening. Status checker said then (and still does) 16 hours until good service resumes. This is not good enough. When can I expect this to be fixed?

• 
  Charlie The Bitchilante 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@dimamynedd) reported 22 minutes ago

  @EE I have been with you for over a decade. Your customer service and not helping today was horrific.

• 
  Dan (@TheDanPollitt_) reported 23 minutes ago

  @EE Hi, when I told your messaging service they told me it was fake and to report it. When I called you help line they told me it was fake and to report it. But it was genuine ? Everything’s sorted now anyway

• 
  VFL Bolton Wanderers (@WanderersMate) reported 23 minutes ago

  @EE fix your internet *******