EE Outage Report in Smethwick, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Smethwick come from postal codes B66 and B67.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at EE
EE is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Smethwick, Dudley, Walsall, Oldbury, Wolverhampton, Sutton Coldfield, Tamworth, West Bromwich, Tipton, Halesowen, Solihull, Kingswinford, Bromsgrove and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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ARCF
(@AlumRockCF) reported
from
Birmingham, England
@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
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Ian Cruise #StayHomeSaveLives
(@iancruise1972) reported
from
Birmingham, England
@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻
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carpe_dm_uk
(@carpe_dm_uk) reported
from
Birmingham, England
@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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Kieran
(@kieran_stanley) reported
from
Birmingham, England
@niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂
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mercedes hodson 💁🏼♀️
(@mercede72928186) reported
from
Wednesfield, England
@EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.
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Jordan Ladley
(@jordanladley) reported
from
Solihull, England
@EE hello. Text my pac code then someone rang me. They said they would call back but never did.
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
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richard kimberley
(@richardkimberl3) reported
from
Redditch, England
@EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
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Yusuf
(@yusuf_huraira) reported
from
Birmingham, England
@EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE
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jedibiker
(@jedibikrt76) reported
from
Birmingham, England
@EE why always is my signal so low? Two bars out 4? All the time
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid
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Mademoiselle LeVell Comedy
(@M_elleLeVell) reported
from
Birmingham, England
@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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Bukky Kelani
(@kelaniebookie) reported
from
Birmingham, England
@EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help
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Neil Waters
(@muddy7617) reported
from
Solihull, England
@EE You could help by offering the same consumer protection in store as online. Seems unethical to me.
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE I cannot gift data to my daughter through the app or my online account. Help please
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Hitendra
(@Hitendra70) reported
from
West Bromwich, England
@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
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Brenden
(@Breny85) reported
from
Birmingham, England
@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dullah Beatz
(@DullahBeatz) reported
@EE I just wanna upgrade and have been told there’s better deals on 02 or I can have the same handset less data and pay more a month with u cos ur a better service how sad 😢
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Ed
(@edmc15) reported
I have DM’d @EE. They are looking into it. I am now 8-days in and still can’t make phone calls. Despite my bill being paid and being a loquat customer for 8-years. I first raised this on their app 27 Dec. @MoneySavingExp any advice.
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Tim Wilson49
(@spizzicina) reported
@EE ee hopeless. I am in Thailand they have locked my account so I cannot call messsge or log in online. They have no email so really useless service
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i=Mc2
(@EzMobiles) reported
@EE SMS Security. This will help to identify unsafe links within text messages by notifying and identifying them for you. This should help prevent you from leaking risky personal information. This service adapts seamlessly with iOS and Android but isn't compatible with iMessages.
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NickyP💜
(@NickyP47301131) reported
@EE Guess what? It's now 3rd January and the problem still isn't sorted. Every time I call I get a different person and a different answer. Its not good enough. I pay over £100/month with @EE and this is the way you treat a long standing customer. Very very poor service 😕
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Avi Ruparelia
(@RupareliaAvi) reported
@EE I have been trying to negotiate a new deal. The way we are being treated as existing customers is quite frankly poor. The deals are not competitive, and to gain an extra, I have to lose an add-on this, especially having been a customer for 10 years. Can someone help?
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Dislo
(@Dislokate_) reported
Ive been an @EE customer for a few years now and i opened my account in store. Contract runs out at the start of jan so wanted to make sure it cancells from that point. Was told they cannot cancel contracts in store and have to call 150.. Really? Have a minute please. Done out.
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i=Mc2
(@EzMobiles) reported
@EE When selecting Apple Music as an additional add-on for the first 6 months you'll access the service for free and if you don't cancel before the end of this period you'll be charged £10.99 per month for using the service.
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Speedy Feet
(@speedyfeetuk) reported
@EE 2/2 So I leave the site, go to homepage, click contact us, and call the number provided +44 800 079 8586 but then it asks for 3 options of which I am none of those so am forced to hang up? All I want to do is become a customer....thinking twice now.
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i=Mc2
(@EzMobiles) reported
@EE Norton Password Manager. Will help create and manage secure passwords for you with your online accounts.