EE Outage Report in Smethwick, Sandwell, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (33%)
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Wi-fi (13%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Bromsgrove, Solihull, Wolverhampton, Dudley, Stourbridge, Tipton, Sutton Coldfield, Bilston, West Bromwich, Tamworth, Walsall, Smethwick and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Bromsgrove |
Phone | |
| Bromsgrove |
Internet | |
| Solihull |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Brenden
(@Breny85) reported
from
Birmingham, England
@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid
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mercedes hodson 💁🏼♀️
(@mercede72928186) reported
from
Wednesfield, England
@EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.
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Jordan Ladley
(@jordanladley) reported
from
Solihull, England
@EE hello. Text my pac code then someone rang me. They said they would call back but never did.
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Neil Waters
(@muddy7617) reported
from
Solihull, England
@EE You could help by offering the same consumer protection in store as online. Seems unethical to me.
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Kieran
(@kieran_stanley) reported
from
Birmingham, England
@niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE I cannot gift data to my daughter through the app or my online account. Help please
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Hitendra
(@Hitendra70) reported
from
West Bromwich, England
@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help
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Ian Cruise #StayHomeSaveLives
(@iancruise1972) reported
from
Birmingham, England
@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻
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Mademoiselle LeVell Comedy
(@M_elleLeVell) reported
from
Birmingham, England
@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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jedibiker
(@jedibikrt76) reported
from
Birmingham, England
@EE why always is my signal so low? Two bars out 4? All the time
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carpe_dm_uk
(@carpe_dm_uk) reported
from
Birmingham, England
@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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ARCF
(@AlumRockCF) reported
from
Birmingham, England
@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
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richard kimberley
(@richardkimberl3) reported
from
Redditch, England
@EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours
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Yusuf
(@yusuf_huraira) reported
from
Birmingham, England
@EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!
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Bukky Kelani
(@kelaniebookie) reported
from
Birmingham, England
@EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!
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Ben Gorman
(@bjwgorman) reported
from
Solihull, England
@EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Samantha Morton
(@Samanth75858460) reported
@EE Hi. I rang you last Thursday re signal issues. You explained there is a problem in Speedwell, that would be sorted by 6pm that day. But I'm still having issues. Any update? Thanks
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Darren James Youngs
(@dazyoungs) reported
@EE Done it.... upgraded it but that's ot the point 2gb for £11 is absurd! If I didn't do this in a store I would be sticking a ZERO down on the NPS!
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random_c
(@random_c) reported
@EE I know that *now*. It should have never come up: Status banners would vastly reduce your support queues. Once it had happened, it should never have taken so long to fix. I may be PAYG just now but I've been a customer since before you *were* EE. This is disgraceful.
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random_c
(@random_c) reported
The 150 ladies were great. The web chat were confusing, contradictory, WRONG and worse, told me the problem was MY fault. I get that faults can be difficult to find and resolve but how hard is it to put a banner or popup on myEE site admitting to the issue @EE ?
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cocobumgo
(@cocobumgo) reported
@EE i've seen crappy broadband provider in my self.. but you guys.. Just wow.. if you are not able to provide just normal service in central London, where can you? Just a disgrace.. in 4month the service has been cut for a month... if anyone considers EE for their home runaway..
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Ricky
(@wallace83) reported
@EE your customer support is awful.
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Nick Taylor
(@nickwbataylor) reported
Anyone considering getting a new @EE line, my advice don’t bother. Worst customer service going. Unable to make or receive calls for 4 days and their response, wait another 5 days and see what happens, but it’s not their problem therefore they “cant” give me a temp number to use.
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Fightfan_Memes!
(@fightfan_memes) reported
“We are receiving a high number of calls” is most companies excuses now for cutting back on back office support @EE your new rapid service is 💩
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Edward Thompson
(@_EdThompson) reported
I was with Orange / @EE for nearly 30 years. Then my screen broke one day and I was told that EE could fix the screen only if they wiped my phone, I'd lose the first year of my twins baby photos/videos. I declined but the EE store person wiped the memory card anyway Hello @O2 !
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𝕂𝕟𝕒𝕤𝕙𝕖𝕣 😬🤪
(@peternewstead1) reported
@EE You don't understand. My router is fine. My signal is fine. I am trying to establish if my new 2 year contract is fine.