EE

EE Outage Report in Smethwick, Sandwell, England

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The latest reports from users having issues in Smethwick come from postal codes B66.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 01/19/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Walsall, Bilston, Tipton, Willenhall, Sutton Coldfield, Kidderminster, Oldbury, Wolverhampton, Redditch, West Bromwich, Brierley Hill, Dudley, Smethwick and Solihull.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Wi-fi
United KingdomWalsall Total Blackout
United KingdomBilston Total Blackout
United KingdomBilston Total Blackout
United KingdomTipton Internet

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • richardkimberl3 richard kimberley (@richardkimberl3) reported from Redditch, England

    @EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours

  • Hitendra70 Hitendra (@Hitendra70) reported from West Bromwich, England

    @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

  • daveharte Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

  • DrYazzzz ....Yaz (@DrYazzzz) reported from Birmingham, England

    @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

  • psphotography79 PeteSloanPhotography (@psphotography79) reported from Birmingham, England

    @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

  • AlumRockCF ARCF (@AlumRockCF) reported from Birmingham, England

    @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

  • mercede72928186 mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported from Wednesfield, England

    @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

  • iancruise1972 Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England

    @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

  • carpe_dm_uk carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England

    @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

  • theorbsta ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE I cannot gift data to my daughter through the app or my online account. Help please

  • M_elleLeVell Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England

    @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

  • kieran_stanley Kieran (@kieran_stanley) reported from Birmingham, England

    @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

  • jedibikrt76 jedibiker (@jedibikrt76) reported from Birmingham, England

    @EE why always is my signal so low? Two bars out 4? All the time

  • Breny85 Brenden (@Breny85) reported from Birmingham, England

    @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

  • jordanladley Jordan Ladley (@jordanladley) reported from Solihull, England

    @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

  • kelaniebookie Bukky Kelani (@kelaniebookie) reported from Birmingham, England

    @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

  • muddy7617 Neil Waters (@muddy7617) reported from Solihull, England

    @EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • misspheric Sarah (@misspheric) reported

    @EE I can’t hear anyone who calls me and they can’t hear me. The phone rings okay but as soon as I answer there’s no sound whatsoever help!

  • donnaphillipsx donna phillips (@donnaphillipsx) reported

    @EE @WeAreOpenreach @OpenreachHelp 2weeks on still no service have you found the key to the gate yet ,had the part delivered or have you come up with an acceptable excuse yet? Despicable! Still putting elderly & vulnerable at risk and charging them for no network #gower #porteynon

  • Joolze_ Joolze (@Joolze_) reported

    @EE I’m being to wonder if it’s quicker to talk to you here about a complaint than on the phone, I’ve been abandoned on hold by someone who says you don’t have a complaints team!

  • BROTHERTOFOSCUK FREEDOMOFSPEECH-UK 🇬🇧 (@BROTHERTOFOSCUK) reported

    @EE You expect your customers to pay the increase to the bill yet you cant give service in certain areas where the calls always dropping. When complaining to be told you can use WiFi, WiFi I pay for separately! Even @ThreeUK seems to have better signal.

  • RichJ1980s Rich Puttick🇬🇧🇪🇺 (@RichJ1980s) reported

    So over a week of issues with @EE and @O2 texts and still no closer to finding the issue with EE not even responding and o2 telling me there is no known issue, yet here we are. Yet here i am tied into a 12 months contract 🙃🙃

  • dandembryedw dan (@dandembryedw) reported

    @EE I have already submitted a report to ofcom and would like to get a deadlock letter to take the issue further. I have no service or internet in my home at all. Can you please tell me what on earth is going on

  • TinkerBell71_50 Vicky (Bell) Anderson (@TinkerBell71_50) reported

    @Superscotty1984 @EE Same here, sadly I'll be leaving then too after being a loyal customer for YEARS! @EE not helping and then putting the price plan up half way through the contract is no loyalty to customers at all. 😔

  • BDabell Bev (@BDabell) reported

    @Fatpix @EE That's to pay for these hideously crap adverts at the minute.🤔

  • MikeRTownsend Mike Townsend (@MikeRTownsend) reported

    @EE I've tried paying my bill using you app, logging into the website, via 150 and finally trying to talk to a human...all are either not working or are closed...how am I meant to pay this when all 4 methods you offer are down?

  • AlanRic23463 Alan Richards (@AlanRic23463) reported

    @EE Cut throat is the best way to describe EE , first to introduce roaming charges and the biggest increase for their customers, even those mid contract. Plus crap coverage from a crap company, keep well clear 💩💩💩