EE Outage Report in Smethwick, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Smethwick come from postal codes B66 and B67.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Walsall, Smethwick, Dudley, Oldbury, Wolverhampton, Sutton Coldfield, Tamworth, West Bromwich, Tipton, Halesowen, Solihull, Kingswinford, Bromsgrove and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Neil
(@Mr_neil_c) reported
from
Dudley, England
@ee I’m not happy, I took out broadband with you about 15 months ago, I was told I would get 10gig added to my mobile data. I have just realised this isn’t the case and I’ve brought extra data that I should never have needed to buy!
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Dip singh
(@KheraDesigns) reported
from
Solihull, England
EE is an absolute joke coming. They have promised me on 4 occasions that they will call me back to resolve an issue and they haven’t. 1 minute before the end of his shift I receive this text message.... absolute JOKE @ee @eecustomerservice
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ຸ
(@TROYBLVD) reported
from
Birmingham, England
@EE WATCH WAS EVENTUALLY RETURNED AFTER ADVISOR FAFFED ABOUT WITH IT IN THE BACK FOR AN HOUR TRYING TO FIX, HE ALSO FORGOT TO GIVE ME MY SIM BACK SO I THEN HAD TO RETURN BACK TO THE STORE AFTER SETTING OFF HOME
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money
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ຸ
(@TROYBLVD) reported
from
Birmingham, England
@EE I DONT WANT IT REPAIRED I WANT MY MONEY BACK IVE NOT BROKEN IT LTE SERVICE NOT WORKING
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Paul Clayton
(@Claytoncast) reported
from
Birmingham, England
Back to crappy @EE internet here in Central Birmingham again. At 1130 so hardly peak time. Just crap broadband
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Heisenberg
(@Jaysixtinine) reported
from
Birmingham, England
I think I might switch to @EE soon because @ThreeUK are a waste of time can’t get signal anyway and it really ***** me off
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Iain Lewis
(@idl3wis) reported
from
Wolverhampton, England
@EE Hi had free BT Sport 3 month add on through contract. Expires 02/01 and want to cancel so not charged. I've text STOP to 150 but getting option to cancel either on large screen or to watch live on tablet/device. I don't want either.
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Eunice Abe
(@fashionenth) reported
from
Birmingham, England
Honestly getting so p*ssed off with @ThreeUKSupport their signal is so bad at my apartment like if I had known I would have just stayed with @EE it was never this bad with them 😡
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ຸ
(@TROYBLVD) reported
from
Birmingham, England
@EE IVE BEEN IN UR STORE 45 MINS NOW ADVISOR TRYING TO FIX MY GALAXY WATCH IT SHOULDNT TAKE THIS LONG WOULD RATHER A REFUND CUSTOMER SERVICE HAVE TOLD ME ITS BEING INVESTIGATED I HAVENT GOT TIME FOR U TO INVESTIGATE IT JUST TAKE THE WATCH BACK WASTING MY TIME IN HERE SORT IT OUT
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Paul Williams🦁
(@pgw1) reported
from
Birmingham, England
@EE I'm paying for an extra 1GB of data a month which I don't need. How do I cancel this.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia It’s only been in the past few weeks that it’s gotten so bad. I was getting updates 2 weeks ago from @EE saying they were doing work in my area, but have heard nothing since. Shame you don’t have wi-fi calling
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T I A B L A K E
(@tiablake__) reported
from
Solihull, England
Why is my data not working @EE
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alex spooner
(@spoonaah) reported
from
Birmingham, England
@EE you’ve attempted to deliver my phone to the incorrect address, this is the 2nd issue I’ve had with delivery in as many weeks, please can someone get in touch with me ASAP to resolve
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rob jones
(@dodge109) reported
from
Wolverhampton, England
@EE really unhappy with the service I’ve (not) received over last 2 days. I have now been cut off due to fraudulent activity on my account!! Leaving me without any way of being contacted. Spoke to 4 different people all have told me different version of events..
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sammie
(@distantshipsmok) reported
from
Birmingham, England
@EE The SIM won't work in it, but the SIM works in my old phone. It registers that the SIM card is in, but it says Emergency Calls Only. The handset hasn't been blacklisted - that was checked at an EE store and by tech support. I took the contract out last Thursday online. (1/2)
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Deano
(@DeanPeasley) reported
from
Dudley, England
When 4G was introduced 3G went terrible.. now 5G is here, 4G is terrible. Talk about ways to get the customer to sign into more expensive data plans @EE #5G #5gishere #4G
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Heisenberg
(@Jaysixtinine) reported
from
Birmingham, England
I will be changing my network today because @ThreeUK are a load of shit woke up today with no service now it says 3G and no internet connection @EE here I come @ThreeUK go **** your self
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sammie
(@distantshipsmok) reported
from
Birmingham, England
@EE I just need to get the handset replaced as it won't register on the network. Every time I try to register it on the network manually, it says the network isn't available. 3 SIMS that work in other phones have been tried in this handset, but none of them worked in it. (2/2)
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Ben Markley
(@BenMarkley) reported
from
Tamworth District, England
@BootBorisOut @ThreeUKSupport Exactly. @EE managed it on day one of iPhone supporting eSIM. what exactly it the issue!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jasmine Rose
(@imjeanvaljean) reported
@EE I’m going to the USA next month and would like to use my current data and minutes allowance while there. I am a PAYG customer, can I enable Roam Abroad by texting ROAMING PASS to 150?
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Camilla Nixon
(@camilla_nixon) reported
@EE My EE broadband is flashing orange ? I need to get on as I am working from home from 8:30qm please help
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Jenny
(@Essexjen) reported
@EE amazing customer service (above and beyond) by a few of your technical support staff tonight .. is there anyway that I can send positive feedback so their efforts can be recognised?
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martyn
(@mng321) reported
@EE Hi Chris its not just me its everyone since you put the price up by nearly 10%. Just imagine the kudos if EE said we have decided to cancel the increase this year as everyone has higher bills..
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David Andrew Hayes
(@davidhayes92) reported
@EE why is your customer service a hell maze of uselessness
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martyn
(@mng321) reported
@EE I need help paying my bill as you put the price up by 10% but I guess that wont happen.
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Megan Athersmith
(@megathersmith) reported
@EE spoke with you yesterday about signal issues - now I have no signal & WiFi calling isn’t working… no way to contact yourselves to resolve the issue…
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Smallz_Z
(@KintmLu) reported
@EE Really disappointed to see how much more EE was charging me after being with them for so long- (before they were EE) compared to other companies as a new customer.
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Megan
(@megangabriellex) reported
@ee hi I have moved my number from o2 over to yours, when I signed up I put my pac code and I put the sim in my phone Tuesday night. My number when people call me says “unavailable” can you please help!! I thought my number be transferred over by now as I need it for work :(
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Breadgoods
(@Breadgoods) reported
@EE Internet is down and I do not have the number associated with it. Can I speak to a human about this please?