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EE Outage Report in Smethwick, Sandwell, England

Why is my EE service not working?

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The latest reports from users having issues in Smethwick come from postal codes B66 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Walsall, Oldbury, Wolverhampton, Wednesbury, Dudley, Smethwick, Tamworth, West Bromwich, Sutton Coldfield, Kingswinford, Willenhall, Bilston, Tipton, and Solihull.

CityProblem TypeReport Time
Birmingham Total Blackout 16 hours ago
Birmingham Wi-fi 20 hours ago
Birmingham Total Blackout 22 hours ago
Birmingham Total Blackout 1 day ago
Birmingham Total Blackout 2 days ago
Birmingham Total Blackout 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • daveharte
    Dave Harte (@daveharte) reported from Birmingham, England

    @EE All sorted now via a phone call. No problem.

  • psphotography79
    PeteSloanPhotography (@psphotography79) reported from Birmingham, England

    @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

  • dip974
    Dip singh (@dip974) reported from Wednesfield, England

    @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

  • iancruise1972
    Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England

    @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

  • kieran_stanley
    Kieran (@kieran_stanley) reported from Birmingham, England

    @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

  • theorbsta
    ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE I cannot gift data to my daughter through the app or my online account. Help please

  • dan04harris
    Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

  • kelaniebookie
    Bukky Kelani (@kelaniebookie) reported from Birmingham, England

    @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

  • AlumRockCF
    ARCF (@AlumRockCF) reported from Birmingham, England

    @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

  • nicole118nicole
    nicole (@nicole118nicole) reported from Birmingham, England

    @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

  • jedibikrt76
    jedibiker (@jedibikrt76) reported from Birmingham, England

    @EE why always is my signal so low? Two bars out 4? All the time

  • carpe_dm_uk
    carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England

    @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

  • Hitendra70
    Hitendra (@Hitendra70) reported from West Bromwich, England

    @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

  • M_elleLeVell
    Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England

    @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

  • muddy7617
    Neil Waters (@muddy7617) reported from Solihull, England

    @EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

  • theorbsta
    ryan holyhead (@theorbsta) reported from Walsall Wood, England

    @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

  • mercede72928186
    mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported from Wednesfield, England

    @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

  • Breny85
    Brenden (@Breny85) reported from Birmingham, England

    @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

  • jordanladley
    Jordan Ladley (@jordanladley) reported from Solihull, England

    @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

  • DrYazzzz
    ....Yaz (@DrYazzzz) reported from Birmingham, England

    @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Pinksbeads
    beautee_call (@Pinksbeads) reported

    @EE No I haven’t received any replies nor have I got the help I needed! And still need! Unfortunately I cannot contact you because if you read what I wrote you have disconnected my line I am not able to make any calls.

  • DanielWillett24
    Daniel Willett (@DanielWillett24) reported

    @EE Yes, it was. The broadband team was quite rude when running through the figures and my phone wasn't matched to the pricing shown. I am currently going through the new customer with sky at the £26 a month costs and am looking to cancel my phone contract in the next couple of days.

  • kazzaraki
    Karen 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kazzaraki) reported

    @EE the new app is AWFUL! Why would you launch something with this many glitches, surely you tested this before you rolled it out? I now can't get in to roll data to my childs phone.

  • mdhalstead
    Mark 2.0 (@mdhalstead) reported

    @Robert_JPhilpot @EE No one is stepping on eggshells. What is wrong with supporting womens sports, it is about time. Until they are all professional and paid similar it will never be equal. You seem to have faux offence.

  • sandy118118
    S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

  • DanielWillett24
    Daniel Willett (@DanielWillett24) reported

    @EE It's a shame as I have enjoyed being an EE customer but purely on customer service and the last couple of days of poor Internet services. I am having to look elsewhere.... I was left incredibly frustrated at the end of my call.

  • dougieboy23
    dougie (@dougieboy23) reported

    @EE really disappointed with your service.. bought an Apple Watch yesterday and having issues and can’t get any help with it.. called and been on hold for ages and also messaged this morning..

  • MaddieRowland
    Madeleine Rowland ☀️ (@MaddieRowland) reported

    Hi @EE is the app down? Can't log in at all and it's saying it doesn't recognise my email and password which haven't changed. Then said I had to re-register to the app so attempted that and that gave an error message too. Also tried on the website instead of app and still no joy!

  • makaveli28
    robert cahill (@makaveli28) reported

    So @EE have now taken to being criminals they have stolen my Galaxy watch 4 after advising they will cancel the contract after returning the device Antony in the billing team advised they know it had been sent and still refused to cancel the pending payments after me sending the

  • Highlandhome1
    Highlandhome (@Highlandhome1) reported

    @EE Why? What great achievement has been achieved here? A heavily sponsored team playing against mostly teams from countries where women's football barely exists? I think there are far more worthy causes to recognise than this ****. No?