EE Outage Report in Smethwick, Sandwell, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Smethwick come from postal codes B66.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Bilston, Tamworth, West Bromwich, Oldbury, Redditch, Solihull, Wordsley, Dudley, Wolverhampton, Kidderminster, Smethwick, Sutton Coldfield, Walsall and Rowley Regis.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Phone | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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jonathan scott
(@jonscott1980) reported
from
Solihull, England
@EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.
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Zee
(@ZSJaved123) reported
from
Birmingham, England
What on earth is happening to your signal. Sort it out!!! @EE
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Jules
(@falmouth_wolf) reported
from
Willenhall, England
@ChazMeister88 @EE Glad this isn't just me! Having the same two problems
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Barry dunn
(@dunn_pdunn1) reported
from
West Bromwich, England
Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE
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𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽.
(@carliemartin) reported
from
Wednesfield, England
@EE i’m getting no internet signal whatsoever guys, what’s going on?!
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Andy L.
(@Andy_Lane_) reported
from
Birmingham, England
@EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?
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Darren Y (Ginger and Nuts)
(@gingerandnuts) reported
from
Walsall Wood, England
@EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice
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Conrad Clinton Noble
(@conrad_noble) reported
from
West Bromwich, England
@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
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Jules
(@falmouth_wolf) reported
from
Willenhall, England
@groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.
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Lesa Horton MBE
(@horton_lesa) reported
from
West Bromwich, England
@EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not
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Robert Holmes
(@H95342533Holmes) reported
from
Tamworth District, England
@EE Rubbish network
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Liam M-D
(@LiamM_D) reported
from
Aldridge, England
@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?
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James
(@jimmydoris1986) reported
from
Solihull, England
@welshkate81 @EE They take the piss. Bet your phone starts having issues
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ukb00tlegs
(@ukb00tlegs) reported
from
Birmingham, England
@EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result
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Barry dunn
(@dunn_pdunn1) reported
from
West Bromwich, England
How long before the @EE app is put right been down for a long time now
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jay
(@jayedwards96) reported
from
Birmingham, England
@EE why is my connection being so slow tonight?
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Tara
(@t_talbotx) reported
from
West Bromwich, England
@EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?
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Sarita
(@saritaverma11) reported
from
Birmingham, England
@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??
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Robert Holmes
(@H95342533Holmes) reported
from
Tamworth District, England
@EE Rubbish network EE giffgaff is the best 💯💯💯💯
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tanya mahon
(@tattypatch1985) reported
from
Birmingham, England
@EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Harrison
(@sarahharrison86) reported
@StarWalf @tescomobile I wouldn’t recommend Vodafone to anyone. Totally garbage network and customer service. I moved to @EE and haven’t looked back.
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Sue Bennett 🌻🐈🧡🙋♀️
(@Saintbelle2016) reported
from
Milton Keynes, England
@EE I upgraded using my phone on 29 Jan. I just accepted the offer as EE sent by mailshot text. Realised too hasty. Called 29/1 re issues & contract. I was told to email. I did on 2 Feb and chaser. I wanted to amend contact. No response. Spoke to EE 10 days ago. They said too late.
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tina young
(@tinayoung3) reported
@EE Why is the signal so bad currently in Bexhill? All 3 of us have one bar or none? been like this for a few days.
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Ian Jackson
(@ianjackson84) reported
@EE Hi, since Sunday our phone and 4G signal have both been much weaker than usual (south Birmingham area), is there anything happening with the network that might have caused this?
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Mrs B💙
(@MrsB6574) reported
@EE It was only last night but I’ve never done an upgrade online before just want to make sure it’s not stuck or anything I would really appreciate it being delivered tomorrow lol
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hello human
(@porcinesludge) reported
@AEWMike @tescomobile @EE If they change your contract they are breaching your contract and you can cancel. I was with them and they upped my picture message cost, so I told them I wanted out, also because they breached I got to keep the phone. Then I went sim only and bought a phone outright.
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...
(@KxQSlayer) reported
@tescomobile @EE and @bt_uk got some explaining to do, the pair of you. Especially when I was promised a price and you’ve inflated it. You didn’t have to, you just did. How about you sell you services and not join crowd? Keep the price down
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SwarveStudios
(@SwarveStudios) reported
@tescomobile I was with tesco for 4 years, i switched to EE (most 4G coverage in the uk btw..) to consolidate my home broadband, tv and mobile into one bill. Worst mistake. @EE say most coverage but that doesnt account for quality of coverage, so many times you have "4G" but no signal bars---
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Ivette nyxabelle
(@RubySplashy) reported
@DLbi12John_boy @EE @mattyhighamZA Yep. You refuse to pay the raise and essentially cancel the contract without paying any cancellation fees
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Ｊｏｈｎ Ｃａｓｓｅｒｌｙ
(@DLbi12John_boy) reported
@EE @mattyhighamZA Kind of makes a mockery of the word "contract" though doesn't it? If the customer changed the amount they paid you you would penalise them for breaching that contract. Contracts work both ways.