EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Tamworth, Wolverhampton, Walsall, West Bromwich, Solihull, Oldbury, Bromsgrove, Hartlebury, Kidderminster, and Wednesbury.

City	Problem Type	Report Time
Birmingham	Total Blackout	2 days ago
Birmingham	Internet	2 days ago
Tamworth	Internet	2 days ago
Wolverhampton	Phone	4 days ago
Wolverhampton	Internet	7 days ago
Birmingham	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Tally B (@Bizzle_187) reported 12 seconds ago from Wolverhampton, England

  @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

• 
  Dannniiii😁 (@DaniiJonesX) reported 8 minutes ago from Birmingham, England

  @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

• 
  Yusuf (@yusuf_huraira) reported 13 minutes ago from Birmingham, England

  @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

• 
  caroline palmer (@cazman3011) reported 15 minutes ago from Birmingham, England

  @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

• 
  Zac Davies (@ZachariahED) reported 21 minutes ago from Walsall Wood, England

  @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

• 
  Neil Waters (@muddy7617) reported 21 minutes ago from Solihull, England

  @EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

• 
  James Houghton (@UniqueJames) reported 29 minutes ago from Birmingham, England

  @EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?

• 
  Bukky Kelani (@kelaniebookie) reported 30 minutes ago from Birmingham, England

  @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

• 
  Tara (@t_talbotx) reported 30 minutes ago from West Bromwich, England

  @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

• 
  Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported 30 minutes ago from Wednesfield, England

  @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 35 minutes ago from Birmingham, England

  What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

• 
  Jody (@Jarrook) reported 37 minutes ago from Wolverhampton, England

  Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

• 
  Dip singh (@dip974) reported 38 minutes ago from Wednesfield, England

  @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

• 
  Matt (@hellomattwalker) reported 38 minutes ago from Birmingham, England

  Major issues with @EE today. Complete loss of signal, let alone data use.

• 
  Zee (@ZSJaved123) reported 39 minutes ago from Birmingham, England

  What on earth is happening to your signal. Sort it out!!! @EE

• 
  Dean Kavanagh (@dean_kavanagh) reported 42 minutes ago from Solihull, England

  @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

• 
  𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported 43 minutes ago from Wednesfield, England

  @EE i’m getting no internet signal whatsoever guys, what’s going on?!

• 
  Trudy (@trudy_taylor72) reported 55 minutes ago from Tamworth District, England

  @EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?

• 
  Tony G (@APG1959) reported 56 minutes ago from Birmingham, England

  I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

• 
  Demi (@MissDFreeman) reported 59 minutes ago from West Bromwich, England

  @EE I just got the S25 from the shop and it works except I can't transfer E-sims, both phones with EE. Can you help?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ade-Olusegun (@OlusegunAdekun4) reported 2 minutes ago

  @EE Has anyone else had @EE send contract terms after sign‑up, ignore service issues, and then hit your credit file? Because this whole experience feels like a masterclass in how not to treat customers.

• 
  Danielle Alexander 🇬🇧🇬🇾 (@_deedee33) reported 3 minutes ago

  Mate no service between New Eltham and Hither Green on the train @EE sort your network out!!!!!🤬🤬🤬🤬

• 
  BARRY (@XBAZAER) reported 4 minutes ago

  @EE Just got your broadband and i was better off with bt as your Internet is utterly useless it basically only can ******* run prime video can't play any video games without your Internet being so **** worst mistake going to you!!!!!!!!

• 
  Wayne Patton (@patton_wayne) reported 8 minutes ago

  @EE , having issues with boardband connection chat box to tech support was slow and difficult to explain issues. In end just gave up, spoke to customer service chat and again little support. I’m so disappointed will be looking forward to the day I can cancel.

• 
  Dean Tykester Holden 🩷🩷🩵🎗🩵🩵🩵🩵🩷🩷🩷🩷🩷🌻 (@thetykester) reported 9 minutes ago

  @WriteMindedPub @EE @Plusnet i switched to plusnet about 6 months ago, brilliant service first class customer service too, and deffo cheaper than EE my previous provider

• 
  Leyton Wylde (@Wildster180774) reported 13 minutes ago from Erith, England

  @madebygoogle @EE when will there be a fix for the WiFi connection issues between the EE routers and certain Pixel phones. I have an 8pro and have constant disconnects and have to reset the WiFi all the time. No one seems to have a solution.

• 
  Gareth Morgan (@gazmorgan77) reported 13 minutes ago

  @EE you filthy horrible company. I was happy with BT and when I tried to tell you I don't want to be with EE and canceled my contract, you put a £2000 bill on me? ... Awful. Good luck. @bt_uk .

• 
  Caldoon (@_LFC_Red_) reported 16 minutes ago

  @EE I'm having issues with my internet for some reason. Is there any issues going on in certain areas? My hub keeps flashing orange and everything is connected.

• 
  Chris Capitale (@chriscapitale) reported 18 minutes ago

  @EE be a champ, buy @O2 and invest in their network

• 
  Kevin Buck (@houseofbuck) reported 20 minutes ago

  @EE your customer service is atrocious. Had a new Broadband server fitted last Tuesday, it didn’t get activated by the engineer and was lied to about it would come on at midnight. Next day rang and got a BT engineer who arrived on Thursday took 10 mins to start it. No comp/sorry!