EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Dudley, Walsall, Wolverhampton, Willenhall, Oldbury, Tamworth, West Bromwich, Solihull, Bromsgrove, and Hartlebury.

City	Problem Type	Report Time
Birmingham	Internet	15 hours ago
Birmingham	Internet	19 hours ago
Birmingham	Total Blackout	20 hours ago
Dudley	Internet	2 days ago
Birmingham	Internet	3 days ago
Birmingham	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Kira🦁 (@pyper18th) reported 1 minute ago from Birmingham, England

  @EE is there a chat with yourselves to cancel my BB?

• 
  gort (@andygorton63) reported 2 minutes ago from Dudley, England

  @dinglette1972 @EE **** em off go with someone else 👍

• 
  Tally B (@Bizzle_187) reported 5 minutes ago from Wolverhampton, England

  @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

• 
  Bukky Kelani (@kelaniebookie) reported 5 minutes ago from Birmingham, England

  @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 10 minutes ago from Birmingham, England

  What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

• 
  ....Yaz (@DrYazzzz) reported 12 minutes ago from Birmingham, England

  @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

• 
  De3ze (@De3ze) reported 12 minutes ago from Solihull, England

  @EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾

• 
  Andy L. (@Andy_Lane_) reported 16 minutes ago from Birmingham, England

  @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

• 
  Dave Roney (@bigdavehotrod77) reported 30 minutes ago from Birmingham, England

  @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

• 
  tanya mahon (@tattypatch1985) reported 30 minutes ago from Birmingham, England

  @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

• 
  mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported 31 minutes ago from Wednesfield, England

  @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

• 
  Waseem Zaffar (@WaseemZaffar) reported 48 minutes ago from Birmingham, England

  These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

• 
  carpe_dm_uk (@carpe_dm_uk) reported 48 minutes ago from Birmingham, England

  @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

• 
  Jules (@falmouth_wolf) reported 49 minutes ago from Willenhall, England

  @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

• 
  Mademoiselle LeVell Comedy (@M_elleLeVell) reported 49 minutes ago from Birmingham, England

  @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

• 
  Darren Y (Ginger and Nuts) (@gingerandnuts) reported 51 minutes ago from Walsall Wood, England

  @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

• 
  Keith Cartwright (@keith291) reported 52 minutes ago from Dudley, England

  @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

• 
  🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported 55 minutes ago from Tamworth District, England

  @EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

• 
  jonathan scott (@jonscott1980) reported 58 minutes ago from Solihull, England

  @EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.

• 
  Sophia Goldsmith (@dinglette1972) reported 59 minutes ago from Wednesfield, England

  @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DomLarkin65 (@DomLarkin65) reported 6 minutes ago

  @EE I’ve moved from using mobile broadband to fibre. Wanted to send back my Smart 5G hub. Told by your customer services that you don’t want and that it’s down to me to dispose of it (“or keep it”). That’s very wasteful. And assumes that I’m responsible for recycling Any comment?

• 
  beth a (@loisgriff_) reported 8 minutes ago

  @Darth_VaderNo1 @EE They are not crap down here; they may be up there, but not down here, and I’m talking about ee sim not internet, phone, or whatever else they offer.

• 
  Dominic Geraghty (@DominicGeraghty) reported 11 minutes ago

  @EE You keep writing that and they do nothing - they can't be bothered to look into it properly. Cancel this threatening demand please. I couldn't care less about £18 but I'm not being bullied by lying corporations.

• 
  ME Costello 🌳 (@MaryECostello) reported 12 minutes ago

  @EE hello need help and advice. Your set up only pushes to mobile support, broadband the problem. Must say since switching to you service has been poor

• 
  Mark Kelly (@MarkKel84034045) reported 16 minutes ago

  @EE How? Been nothing but problems. Over promised, undelivered, missed dead lines and zero accountability. Theres passangers from the titanic with a better customer satisfaction

• 
  Surinder (@SurinderRehal) reported 17 minutes ago

  @EE Why are u telling me this now I was unable to ring any of those numbers earlier. When I try to ring EE, I received a message to say you had tried to call earlier. Not spoken to EE for over a week while they’re trying to resolve my issue. 25 times best provider is rubbish.

• 
  Ambridge Massive (@AmbridgeMassive) reported 18 minutes ago

  @EE What's going on? I have been trying since about 2pm to talk to someone to change my phone contract. Being consistently told there's a problem with the system. So no-one can help at this time. Not acceptable at all. Can someone explain what's happening please?

• 
  Fiona Senior (@dartwalker) reported 19 minutes ago

  @AndyWoodturner I hate Digital Voice too. Spent an hour sitting in my car earlier this week in the nearest spot to us with mobile signal to call @EE because the broadband was out again, therefore no phone! Useless service.

• 
  Adniel💙 (@OdumahDaniel) reported 20 minutes ago

  @England @EE You’re very stupid. Man of the match for which useless game? Bunch of animals can’t beat New Zealand properly and u are asking who is my man of the match. The players the coach and admin you’re all big fools.

• 
  Steve (@coastersteve) reported 21 minutes ago

  @EE I'm at the point of ditching my contract with EE which I've held since you started and before that Orange. Scaring customers is a terrible way to gain customers. They're coming back at 7, the cctv is on and I'll record them lying to my face to get a sale.