EE

EE Outage Report in Smethwick, Sandwell, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Smethwick come from postal codes B66.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 01/16/2026 07:30

January 16: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: Walsall, Birmingham, Sutton Coldfield, Kidderminster, Oldbury, Wolverhampton, Willenhall, Redditch, West Bromwich, Brierley Hill, Dudley, Tipton, Smethwick, Solihull and Halesowen.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalsall Internet
United KingdomBirmingham Total Blackout
United KingdomSutton Coldfield Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Wi-fi
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • pyper18th Kira🦁 (@pyper18th) reported from Birmingham, England

    @EE is there a chat with yourselves to cancel my BB?

  • falmouth_wolf Jules (@falmouth_wolf) reported from Willenhall, England

    @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • ukb00tlegs ukb00tlegs (@ukb00tlegs) reported from Birmingham, England

    @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • Pingviners_n P. Angela Grant (@Pingviners_n) reported from Birmingham, England

    @EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!

  • falmouth_wolf Jules (@falmouth_wolf) reported from Willenhall, England

    @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

  • RxAbdalla1 Dr. Abdalla M Ahmed (@RxAbdalla1) reported from Birmingham, England

    @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

  • jayedwards96 jay (@jayedwards96) reported from Birmingham, England

    @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

  • dinglette1972 Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Wednesfield, England

    @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

  • leehunt4 lee hunt (@leehunt4) reported from West Bromwich, England

    @EE hi is there problems with the network signal is bad

  • Andy_Lane_ Andy L. (@Andy_Lane_) reported from Birmingham, England

    @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

  • dunn_pdunn1 Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • haani_m1 Haani İYİ (@haani_m1) reported from Birmingham, England

    @EE what’s with no service how do i have no signal or service without WiFi

  • RosieJ0 Joanne Gough (@RosieJ0) reported from Wombourne, England

    @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

  • hellomattwalker Matt (@hellomattwalker) reported from Birmingham, England

    Major issues with @EE today. Complete loss of signal, let alone data use.

  • horton_lesa Lesa Horton MBE (@horton_lesa) reported from West Bromwich, England

    @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

  • dunn_pdunn1 Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    How long before the @EE app is put right been down for a long time now

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahWragg1 Sarah (@SarahWragg1) reported

    @SamKompfner @EE You need to help us all, obviously a problem just put a tweet out to update your customers?

  • AdamsonEamonn Eamonn Adamson (@AdamsonEamonn) reported

    @EE OK broadband is down in Downpatrick

  • Chil1_0ut Chris Hill (@Chil1_0ut) reported

    @EE any idea when your mobile network issues will be fixed?

  • loukellyuk Loukelly (@loukellyuk) reported

    @allo_mate @EE I’ve got issues too, internet really slow and intermittent

  • RyanWoo58859481 Ryan Wood (@RyanWoo58859481) reported

    @EE Hello, No 4g internet atm. Can you help me pls.

  • SW_Pains NoPainNoTrain (@SW_Pains) reported

    @ianinsurbiton @EE Did EE respond to you on this? I’ve been having issues for a couple of days now

  • Pietros1 Peter 🌐 (@Pietros1) reported

    @EE @SamKompfner So just give us a real answer-there’s a national EE data outage obviously?

  • StevenPDawson Steven Dawson (@StevenPDawson) reported

    @EE can't access anything online through 4G, I'm not trying to access social media, I'm trying to work. Any advise as to when this outage will be rectified?

  • __adamwilson Adam Wilson (@__adamwilson) reported

    @chriswaddle93 @EE EE are a load of crap, Chris. I run a telco firm. If you need any help I'd be happy to do what I can.

  • catastician The Catastician (@catastician) reported

    @EE Adding my name to the ever-growing tally of customers with no service; but with a twist: my phone refuses to receive coverage from my home WI-FI either... That's naughty as it implies you'd throttle my device if i ever removed your sim card.