EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, West Bromwich, Solihull, Oldbury, Bromsgrove, Hartlebury, Tamworth, Kidderminster, Wednesbury, Dudley, Smethwick, and Sutton Coldfield.

City	Problem Type	Report Time
Birmingham	Wi-fi	5 hours ago
Birmingham	Internet	3 days ago
Birmingham	Internet	3 days ago
Birmingham	Wi-fi	4 days ago
Birmingham	Internet	4 days ago
Walsall	Phone	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Hitendra (@Hitendra70) reported 1 minute ago from West Bromwich, England

  @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

• 
  Waseem Zaffar (@WaseemZaffar) reported 7 minutes ago from Birmingham, England

  These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

• 
  Stephen Lapper (@StephenLapper) reported 14 minutes ago from Wolverhampton, England

  @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

• 
  Andy L. (@Andy_Lane_) reported 14 minutes ago from Birmingham, England

  @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

• 
  David Hopkinson (@davehoppy66) reported 17 minutes ago from Bromsgrove, England

  @EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

• 
  Demi (@MissDFreeman) reported 17 minutes ago from West Bromwich, England

  @EE I just got the S25 from the shop and it works except I can't transfer E-sims, both phones with EE. Can you help?

• 
  James (@jimmydoris1986) reported 18 minutes ago from Solihull, England

  @welshkate81 @EE They take the piss. Bet your phone starts having issues

• 
  Robert Holmes (@H95342533Holmes) reported 18 minutes ago from Tamworth District, England

  @EE Rubbish network EE giffgaff is the best 💯💯💯💯

• 
  Dave Harte (@daveharte) reported 25 minutes ago from Birmingham, England

  @EE All sorted now via a phone call. No problem.

• 
  gort (@andygorton63) reported 29 minutes ago from Dudley, England

  @dinglette1972 @EE **** em off go with someone else 👍

• 
  Nikki Moore (@horselady_nr) reported 34 minutes ago from Tamworth District, England

  @EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me

• 
  Kieran (@kieran_stanley) reported 35 minutes ago from Birmingham, England

  @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

• 
  Frog Princess 🐸 (@TheDivineFrog) reported 35 minutes ago from Birmingham, England

  @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

• 
  R Joberns (@rjoberns) reported 36 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  swingeymart (@theblackstrat) reported 38 minutes ago from Hunnington, England

  @EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response

• 
  RELLEY. (@relleypaul) reported 39 minutes ago from Birmingham, England

  Will @EE ever fix their app.

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 42 minutes ago from Birmingham, England

  @gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.

• 
  Darren Y (Ginger and Nuts) (@gingerandnuts) reported 46 minutes ago from Walsall Wood, England

  @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

• 
  Donna (@donnak2002) reported 49 minutes ago from Walsall Wood, England

  @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

• 
  𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported 59 minutes ago from Wednesfield, England

  @EE i’m getting no internet signal whatsoever guys, what’s going on?!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AFCdonnilad (@afcdonnilad) reported 4 minutes ago

  PT2 @WeAreOpenreach @BT @EE Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately.

• 
  Michael Kitchener (@eventsbykitch) reported 4 minutes ago

  Do @EE realise how **** their app and website are! Literally leaving them because of this!

• 
  Marc Davis (@marcd5123) reported 4 minutes ago

  @EE Hi EE I'm having issues logging into the app ..I've deleted it and installed it several times and it keeps coming up with error messages "were having trouble with Wright now" ...I can log into my account via your main website.

• 
  Rachel Bridge (@rachelbbridge) reported 4 minutes ago

  Gotta love he @EE complaints process... they **** up, they ask you to wait 8 days for them to respond, but their communications say they'll close the complaint if they don't hear from you within 7 days!! Except customers are waiting for the outcome so why do they need to chase?!

• 
  Michael Knight (@michaelmknight) reported 6 minutes ago

  @EE You keep sending me these letters. I informed you that my Mum, Who's bill this is, passed away in December of 2025. I sent you a letter and an original death certificate, which seems to have gone missing or you never returned it to me. As this is my Mum's account, I am not responsible for her debts, even in death. Dealing with a bereavement is hard enough, without receiving letters like this, especially when you were informed last year. Nether of us are/were ever late paying our bills, but things like this make me not want to continue being a customer of EE.

• 
  S.O.X (@SexOffenderX) reported 7 minutes ago

  @Surviving_LADa @EE No worries, even if you did get through nobody would help. And the time on hold would bankrupt you!

• 
  Naser Khwaja (@naserkhwaja92) reported 8 minutes ago

  @omxran @EE Also never discuss tech with me. Just don’t.

• 
  Mike ⭐⭐ (@MaidaChelsea) reported 13 minutes ago

  @ee Wembley WiFi worst I've ever come across

• 
  Jonathon Lilley (@JonathonLi86969) reported 13 minutes ago

  @EE I need to contact you regarding billing. I can't talk on phone due to anxiety, but the app doesn't work!

• 
  Sparky (@sparkyuk11) reported 14 minutes ago

  @EE It's just your signal/service, no issue with the hardware as it happens to all in my team and we're all over the UK, different devices. Get 4 bars, but data throughput is very poor.