EE Outage Report in Smethwick, Sandwell, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Walsall, Dudley, Sutton Coldfield, Oldbury, Rowley Regis, Bilston, Tipton, Willenhall, Kidderminster, Wolverhampton, Redditch, West Bromwich, Brierley Hill and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Phone | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Neil Waters
(@muddy7617) reported
from
Solihull, England
@EE You could help by offering the same consumer protection in store as online. Seems unethical to me.
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Ian Cruise #StayHomeSaveLives
(@iancruise1972) reported
from
Birmingham, England
@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE
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Waseem Zaffar
(@WaseemZaffar) reported
from
Birmingham, England
These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.
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Kieran
(@kieran_stanley) reported
from
Birmingham, England
@niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂
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jedibiker
(@jedibikrt76) reported
from
Birmingham, England
@EE why always is my signal so low? Two bars out 4? All the time
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Hitendra
(@Hitendra70) reported
from
West Bromwich, England
@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
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richard kimberley
(@richardkimberl3) reported
from
Redditch, England
@EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours
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ARCF
(@AlumRockCF) reported
from
Birmingham, England
@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
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Ben Gorman
(@bjwgorman) reported
from
Solihull, England
@EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!
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carpe_dm_uk
(@carpe_dm_uk) reported
from
Birmingham, England
@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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Brenden
(@Breny85) reported
from
Birmingham, England
@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.
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Bukky Kelani
(@kelaniebookie) reported
from
Birmingham, England
@EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!
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mercedes hodson 💁🏼♀️
(@mercede72928186) reported
from
Wednesfield, England
@EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.
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Mademoiselle LeVell Comedy
(@M_elleLeVell) reported
from
Birmingham, England
@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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Stephen Lapper
(@StephenLapper) reported
from
Wolverhampton, England
@EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
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Yusuf
(@yusuf_huraira) reported
from
Birmingham, England
@EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid
EE Issues Reports
Latest outage, problems and issue reports in social media:
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SA_GreenWhite
(@sa1888) reported
@EE @charles_uk Genuinely what is the point in having X, Facebook etc when your go to is call us? Your customer service is poor at best. Trying to call EE is non existent as it try’s to palm you off with texts and go to website. It’s a shite show since you have been bought by BT.
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GrumpyDesigner
(@MrCressa) reported
@peaheadtee @EE Hope they've read all the poor comments!!!
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John Want
(@montywanty) reported
@EE Hey @ee your helpline can’t help me! Apparently you’ve had a known log in issue since 18th December and he genuinely couldn’t tell me when I’ll be able to log into my account, sending me a link to your complaints form instead. Terrible service.
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Police Inspector Short (retired)
(@silver28724) reported
services which were connected with previous provider with no issues. And @EE state they have best and most reliable broadband, not in my house. Oh and won't leave me leave without penalties despite giving me an inferior service, it's like being held hostage and they want a ransom
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Liam Bowman
(@li4mb0wman) reported
@savill58124 @EE Did you go through the communications ombudsman? I got a resolution 4 days after I submitted my case.
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Cathi Tinmouth
(@cathit3105) reported
@EE Or you could use a delivery service that care!
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Ally 🇦🇺🇮🇹⚔️
(@Ally1889) reported
@Andy_1098 @EE We’ve our phone line (transferred from BT) and Broadband with them for donkeys years - never had a problem
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Steven Callaghan
(@sc1640184) reported
@EE @Andy_1098 But you don’t. I was in the same position last year. Ended up leaving as your customer service was atrocious. I had been with EE for around 14 years. Wont be back
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Deepinthelakes
(@ChefRobH1) reported
@EE steeling money as usuall and not returning it, when you ask the put the phone down, dont think this won't go higher.
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Deepinthelakes
(@ChefRobH1) reported
@EE your already paying £90 a month and then they charge another £20 because they dont know how to unblock your phone #rude assistant 🙄