EE outages and service status in Smethwick, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- EE generated 3 outage signals in the last 24 hours around Smethwick, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 11, 3:26 PM GMT+1.
- Internet (43%)
- Wi-fi (26%)
- Phone (20%)
- Total Blackout (11%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent EE outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, West Bromwich, Solihull, Oldbury, Bromsgrove, Hartlebury, Tamworth, Kidderminster, Wednesbury, Dudley, and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Total Blackout | 3 hours ago |
|
Walsall
|
Internet | 19 hours ago |
|
Birmingham
|
Internet | 22 hours ago |
|
Birmingham
|
Internet | 3 days ago |
|
Birmingham
|
Total Blackout | 4 days ago |
|
Birmingham
|
Wi-fi | 4 days ago |
Nearby cities with recent reports
9 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
-
Ben Franklin. (@benavfcfranklin) reported from Dudley, England@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
-
Kieran (@kieran_stanley) reported from Birmingham, England@niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂
-
caroline palmer (@cazman3011) reported from Birmingham, England@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
-
Liam M-D (@LiamM_D) reported from Aldridge, England@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?
-
Matthew Sparks (@matthew_74) reported from West Bromwich, England@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
-
De3ze (@De3ze) reported from Solihull, England@EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾
-
JH 🥳🪩 (@jfrncs_) reported from Birmingham, EnglandNot @EE showing as full signal 5G but not actually providing a 5G service
-
upsie daisie (@upsiedasie) reported from Birmingham, England@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
-
Jules (@falmouth_wolf) reported from Willenhall, England@groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.
-
Robert Holmes (@H95342533Holmes) reported from Tamworth District, England@EE Rubbish network EE giffgaff is the best 💯💯💯💯
-
🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported from Tamworth District, England@EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.
-
ARCF (@AlumRockCF) reported from Birmingham, England@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
-
Kira🦁 (@pyper18th) reported from Birmingham, England@EE is there a chat with yourselves to cancel my BB?
-
Neil Waters (@muddy7617) reported from Solihull, England@EE You could help by offering the same consumer protection in store as online. Seems unethical to me.
-
Loreta (@lottynew) reported from Beoley, England@EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !
-
Andy L. (@Andy_Lane_) reported from Birmingham, England@EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?
-
Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England@EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.
-
𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍 (@loulabelle46) reported from Tamworth District, England@SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE
-
Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England@EE I spoke to your customer service team this morning and they were great thanks.
-
Dean Kavanagh (@dean_kavanagh) reported from Solihull, England@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Gordon Murdie (@GordonMurdie) reported@EE Thank you. I have already had a polite conversation. I, as a customer of many decades (and a pensioner), have been advised it's just tough luck and you wish £490 to get me to stop being overcharged. Very disappointed.
-
⚫️ ElleQat (@BaroqueChic) reported@EE I’m unable to use telephone contact. Don’t you offer any other access support for disabled customers?
-
David Echo Guild (@echopark24) reportedSpent 30mins trying to log in to the @EE app. Asks me the same questions like password, pin and it will text me a code, but errors out. I checked their tags and seemly I'm not the only one with issues. Tried their service checker but the link takes me to the app... Why?
-
Alexander (@Alexanderforaye) reported@EE TV more expensive than the subscription channels. And you can’t Cancel for 24months! In brief I have EE TV. Have tried to reduce package to lowest, but tied in till end of 2027. £22 a month for; NowTV incl HBO and Netflix Basic. I realise is independently it cost 15.98
-
Jason tulip (@Jasont72) reported@EE Don’t need to check online I used my phone to check, online it says I can get 5g, but it only ever shows 4g with poor speeds, is this enough reason to leave my contract ?
-
Sandie Scrivens (@SandieScrivens) reported@EE I have had an online chat followed by a long phone call and each time, I am back a further step and my bill has gone up instead of down. I have raised an online complaint so hopefully someone will find out what is going on.
-
Sarah-Kimberley (@PlayforthSarah) reported@EE I am sick of this now, WHY CAN I NOT ACCESS MY BROADBAND AND TV ON EE APP? I am more than happy to cancel all my services including phones and tablets as well as tv and broadband unless this is dealt with! Oh let me guess we can not help please call?! No! I would like account
-
John Martin Moore (@Dream_Sculptor) reported@EE I'm in Thailand and want to get my physical SIM from my old phone switched across to an eSIM on my new phone but the app has no one to contact and I can't call because my Thai SIM is data only. Can you help?
-
Me (@shawtty64) reported@EE there is a problem with your app AGAIN.... please sort it. Not able to get on it yesterday, last night or this morning. !
-
william benstock (@will6310) reported@EE strange issue between eetv box and tumble dryer every time I open my tumble dryer I get a black screen on my TV or if I use the tumble dryer my eetv starts to stutter and cut on and off picture