EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Dudley, West Bromwich, Kidderminster, Smethwick, Wolverhampton, Wednesbury, Stourbridge, and Walsall.

City	Problem Type	Report Time
Birmingham	Internet	15 hours ago
Birmingham	Internet	21 hours ago
Dudley	Internet	2 days ago
West Bromwich	Internet	2 days ago
West Bromwich	Internet	2 days ago
Birmingham	Phone	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Loreta (@lottynew) reported 4 minutes ago from Beoley, England

  @EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !

• 
  mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported 4 minutes ago from Wednesfield, England

  @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

• 
  Tally B (@Bizzle_187) reported 7 minutes ago from Wolverhampton, England

  @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

• 
  𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍 (@loulabelle46) reported 8 minutes ago from Tamworth District, England

  @SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE

• 
  jay (@jayedwards96) reported 8 minutes ago from Birmingham, England

  @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

• 
  Richard Franks (@richardpfranks) reported 8 minutes ago from Birmingham, England

  @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

• 
  Dan Harris (@dan04harris) reported 9 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  🇪🇺🔸Karl ( ͡° ͜ʖ ͡°) 🔸🇪🇺 (@karu1402) reported 13 minutes ago from Tamworth District, England

  @EE No, it's still the same. It has been like this for around a week. I also seem to be losing connection completely about once a day, but restarting the hub solves this although not the speed issue. I disconnected the wires and reconnected and the speed hasn't improved.

• 
  upsie daisie (@upsiedasie) reported 14 minutes ago from Birmingham, England

  @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

• 
  Zac Davies (@ZachariahED) reported 15 minutes ago from Walsall Wood, England

  @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

• 
  Barry dunn (@dunn_pdunn1) reported 17 minutes ago from West Bromwich, England

  Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

• 
  Jules (@falmouth_wolf) reported 18 minutes ago from Willenhall, England

  @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

• 
  Yusuf (@yusuf_huraira) reported 20 minutes ago from Birmingham, England

  @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

• 
  ryan holyhead (@theorbsta) reported 25 minutes ago from Walsall Wood, England

  @EE I cannot gift data to my daughter through the app or my online account. Help please

• 
  Kira🦁 (@pyper18th) reported 38 minutes ago from Birmingham, England

  @EE is there a chat with yourselves to cancel my BB?

• 
  ryan holyhead (@theorbsta) reported 38 minutes ago from Walsall Wood, England

  @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

• 
  swingeymart (@theblackstrat) reported 40 minutes ago from Hunnington, England

  @EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response

• 
  Dannniiii😁 (@DaniiJonesX) reported 42 minutes ago from Birmingham, England

  @EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?

• 
  Jody (@Jarrook) reported 43 minutes ago from Wolverhampton, England

  Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

• 
  Dannniiii😁 (@DaniiJonesX) reported 46 minutes ago from Birmingham, England

  @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pippa Jones (@pippaliciousj) reported 3 minutes ago

  Turns out my cleaner has the same network that everyone who's had phone issues in my town has had: @EE . At least my network is fine.

• 
  Dudley (@agoldentale) reported 6 minutes ago

  @EE Thanks, managed to top up via your link. There's definitely an app issue, it asked for approval in banking app which was done and then top up approved and then nothing happened. Balance didn't change and money didn't leave bank, unfortunately didn't manage to get a screenshot

• 
  Caecilius (@shardcreek) reported 15 minutes ago

  Day two of @EE totally ignoring my complaint, now a month to install broadband they promised weeks ago, two appointments made, two no shows without explanation. 45 minutes on hold whilst they keep taking my money. Disgusting

• 
  Aldo (@AP196779) reported 16 minutes ago

  @WeAreOpenreach They have been trying to raise this issue with you for 5 weeks now. I’m just going round in circles. @EE are saying it’s a problem at your end and you’re saying it’s something that @EE has to do

• 
  Princess Amira ***** Boy (@ScotDommesSlave) reported 18 minutes ago

  @LeilaniDowding @EE Virgin did these like 4 years ago. On the odd occasion the wi-fi is down my elderly parents who can only use a landline are unable to call anyone.

• 
  Craig Johnson (@j300hno) reported 19 minutes ago

  Is it me or has @EE signal went utterly 💩 these past few months. Absolutely shite sort it out

• 
  Mark (@ArtilleryMan728) reported 19 minutes ago

  Why is it I reside 12 miles North from the centre of Cardiff and have 2 sim cards in my phone on different networks but only receive a 5G and 4G signal? I travel thousands of miles to the tiny Greek island of Skiathos and receive 5G and 5G. Can someone explain why that is. I am guessing there are still insufficient 5G masts outside of Cardiff. @EE @tescomobile

• 
  Kate (@kitkat_wba) reported 26 minutes ago

  Actually impossible to speak to @EE. An hour and 15 min wait is a joke. Won't even let me sign in online because the account was set up wrong. Guess just stick with broadband that keeps dropping out. May be best to switch.

• 
  businessdragonseye (@mentorthedragon) reported 26 minutes ago

  @LeilaniDowding @EE That ship has sailed. The old analogue phone network is being switched off in January. Either you have a mobile as backup or you buy a battery backup. (Uninterruptable Power Supply UPS). BT/EE or whatever their name is this week will supply them for vulnerable people.

• 
  Maisie the Tortie / Margaret 🇬🇧🇨🇦 (@maisiethetortie) reported 26 minutes ago

  @LeilaniDowding @EE We had no landline, no internet and no mobile signal last week due to issues with Vodafone . I had to walk up the road and basically shout my account details at someone to try and fix it. What would happen if there was an emergency? I couldn’t call 999.