EE Outage Report in Smethwick, Sandwell, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Tamworth, West Bromwich, Sutton Coldfield, Wolverhampton, Dudley, Kingswinford, Redditch, Willenhall, Bilston, Wednesbury, Walsall, Tipton, Oldbury and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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richard kimberley
(@richardkimberl3) reported
from
Redditch, England
@EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours
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jedibiker
(@jedibikrt76) reported
from
Birmingham, England
@EE why always is my signal so low? Two bars out 4? All the time
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carpe_dm_uk
(@carpe_dm_uk) reported
from
Birmingham, England
@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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mercedes hodson 💁🏼♀️
(@mercede72928186) reported
from
Wednesfield, England
@EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
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Mademoiselle LeVell Comedy
(@M_elleLeVell) reported
from
Birmingham, England
@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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Jordan Ladley
(@jordanladley) reported
from
Solihull, England
@EE hello. Text my pac code then someone rang me. They said they would call back but never did.
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Yusuf
(@yusuf_huraira) reported
from
Birmingham, England
@EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!
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Brenden
(@Breny85) reported
from
Birmingham, England
@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE
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Hitendra
(@Hitendra70) reported
from
West Bromwich, England
@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
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Kieran
(@kieran_stanley) reported
from
Birmingham, England
@niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help
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Neil Waters
(@muddy7617) reported
from
Solihull, England
@EE You could help by offering the same consumer protection in store as online. Seems unethical to me.
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE I cannot gift data to my daughter through the app or my online account. Help please
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
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Ian Cruise #StayHomeSaveLives
(@iancruise1972) reported
from
Birmingham, England
@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻
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ARCF
(@AlumRockCF) reported
from
Birmingham, England
@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
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Bukky Kelani
(@kelaniebookie) reported
from
Birmingham, England
@EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Gibson 🦜
(@AndyGibsonTV) reported
@EE is shining through everything. Do you know if there's anything I can do to fix this because I'm not really wanting to send my mobile away for fixing if it means doing without a phone for 3 or 4 weeks. Thing is, I'm not entirely sure where the box for it is anymore. (03/03)
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Tyrone Burge
(@tyrone819) reported
@EE I pre ordered the iPhone 13 pro max on 17th of September with my local EE shop I even paid £25 deposit to have it on release day. 2 weeks later still no phone and shop doesn’t give me any information. Can u help?
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Henry
(@ianhenry73) reported
@EE hi, I’m in Poland, roaming turned on but have no network or internet. Please can you look into this. Thanks
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kitten cabooooooooooooodle👻🎃
(@kittencaboodle) reported
@EE @ThreeUK Actually I'm going to lie down for a while, I think I'm having a conniption. I'll try and sort this on Live Chat...AGAIN.
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Surbiton Moaners
(@SurbitonMoan) reported
@Blocoholi @amydiamondsings @EE Yeah, EE is terrible in this area. As is Three. Very ballsy to have an EE shop on the high-street despite having absolutely no reception here.
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DPDgroup
(@DPDgroup_news) reported
@_BlakeWallace @christatum4949 @EE Hello. We’re sorry to read this, if you are having issues with the delivery of a parcel, please contact us via direct message so we can assist you. Kind regards
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Qubes
(@MQubez) reported
@EE your sim only upgrade prices compared to buying a new one are terrible been with you in like forever will be looking elsewhere unless you can sort something
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Biff🔮
(@FxckBethaanyy) reported
@Mark29071823 @AlfieBack__ @EE Dossers? Learn the meaning of the word. Go back to living in your mums basement, just because I have iPhone? Who gives a ****. I used to have androids all the time one day my galaxy just gave up and I lost everything, they have their issues too, now off you ****
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TC
(@tc400) reported
Extremely poor customer service for the elderly @EE refused to help a distressed 80 year old after not being able to use his phone. #ee Unreadable not security!
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Chris ⚽️🐾 👁👁🌹
(@christatum4949) reported
@DPDgroup_news @_BlakeWallace @EE Your awful your drivers was sat in his van and didn’t even deliver my item