EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Dudley, Solihull, Sutton Coldfield, West Bromwich, and Wednesbury.

City	Problem Type	Report Time
Birmingham	E-mail	12 hours ago
Wolverhampton	Internet	1 day ago
Birmingham	Wi-fi	2 days ago
Birmingham	Internet	4 days ago
Wolverhampton	Internet	5 days ago
Birmingham	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  PeteSloanPhotography (@psphotography79) reported 8 minutes ago from Birmingham, England

  @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

• 
  nicole (@nicole118nicole) reported 13 minutes ago from Birmingham, England

  @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

• 
  nicole (@nicole118nicole) reported 18 minutes ago from Birmingham, England

  @EE I’m still having issues, can’t log into my account

• 
  jedibiker (@jedibikrt76) reported 18 minutes ago from Birmingham, England

  @EE why always is my signal so low? Two bars out 4? All the time

• 
  caroline palmer (@cazman3011) reported 21 minutes ago from Birmingham, England

  @EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

• 
  Kira🦁 (@pyper18th) reported 22 minutes ago from Birmingham, England

  @EE is there a chat with yourselves to cancel my BB?

• 
  ✯𝓜εℛcε∂εs✯ 💫 (@mercede72928186) reported 26 minutes ago from Willenhall, England

  Anyone on EE having trouble making calls ? Mine keeps cutting off #EE @EE

• 
  Donna (@donnak2002) reported 27 minutes ago from Walsall Wood, England

  @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

• 
  Darren Y (Ginger and Nuts) (@gingerandnuts) reported 29 minutes ago from Walsall Wood, England

  @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

• 
  ....Yaz (@DrYazzzz) reported 31 minutes ago from Birmingham, England

  @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

• 
  Liam M-D (@LiamM_D) reported 31 minutes ago from Aldridge, England

  @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

• 
  R Joberns (@rjoberns) reported 33 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  gort (@andygorton63) reported 34 minutes ago from Dudley, England

  @dinglette1972 @EE **** em off go with someone else 👍

• 
  Matt (@hellomattwalker) reported 39 minutes ago from Birmingham, England

  Major issues with @EE today. Complete loss of signal, let alone data use.

• 
  Waseem Zaffar (@WaseemZaffar) reported 40 minutes ago from Birmingham, England

  These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

• 
  R Joberns (@rjoberns) reported 44 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  James Houghton (@UniqueJames) reported 46 minutes ago from Birmingham, England

  @EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?

• 
  Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported 49 minutes ago from West Bromwich, England

  Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

• 
  lee hunt (@leehunt4) reported 50 minutes ago from West Bromwich, England

  @EE hi is there problems with the network signal is bad

• 
  Dip singh (@dip974) reported 57 minutes ago from Wednesfield, England

  @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kev (@KevlarBrock) reported 4 minutes ago

  Hi @EE any known issues in CH65? Multiple devices having connection issues. Router restarted. Issue persists. Some devices working fine? Can’t even get into EE app to run tests!

• 
  AndyLFC 🇬🇧 (@C2_ANDY74) reported 10 minutes ago

  @dalli_72 @EE I get 5G but it’s poor. Get 5G then back to 4G then back again. That’s why i think that phone signal in UK is behind US,Canada Europe and Asia

• 
  Gary Stopford (@gazstopford) reported 12 minutes ago

  @EE ordered broadband from you, BT eventually fixed it, but service constantly drops, now BT have billed me for £37.99 despite being told I would get a rebate for first week nor being connected My question is am I a BT or EE customer as EE promised to pay off my previous

• 
  Ben (@WorbleGames) reported 12 minutes ago

  @lizardbutts @MarkyTalk @EE As I said to Mark, buying the phone outright upfront is often significantly cheaper long term. Obviously the upfront cost is quite large but generally i've found you save about £100-£200 over 24 months doing it that way. I'm with EE for internet as well so that brings it down

• 
  Paul Rutherford (@Rutherford_Paul) reported 13 minutes ago

  @EE I can assure you I get no signal whatsoever. And I have the latest iPhone too. I used to get 5G there. I raised the issue at the local EE Shop & was told the problem is engineers cannot gain access to where the problematic mast is. This was 3 MONTHS AGO! It’s so so poor!

• 
  Alex Chippendale (@chipods) reported 13 minutes ago

  @EE I did try to purchase through the web site without logging in and still the same issue

• 
  Grumpy_Arse (@Mr_Grumpy_Arse) reported 16 minutes ago

  Why is your app ****? It never works and shows lines that where disconnected years ago! Trying to gift my daughter some data but the app is just not happening? @EE

• 
  Liam (@kestrel89B) reported 17 minutes ago

  Hi. Been waiting +2 weeks for #EE to sort out a major issue. 2 handsets but set up incorrectly with data allowance. Called my #business account person. Not interested. Not his problem. Went in store. Not their #problem . Thing is, I will take this all the way! @EE

• 
  Kati Thompson (@CrazyRatLady80) reported 21 minutes ago

  @EE I transferred my phone to another provider, you sent me a refund cheque, and have now sent me a bill for what looks like a whole month. I am confused please help. I left with about 14 days on the contract so how can I owe a whole month? And why refund then ask for money?

• 
  🪬MissDoolittle.eth🪬 (@MissDoolittleSK) reported 22 minutes ago

  See whilst I hear it....sometimes this UK place has trash signal 😤 Don't even know why I continue to pay a phone bill to @EE 🙄 Then they make your data move really slow when on a phone call, so to use my phone whilst one a call, i either need to whatsapp call or use wifi