EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Oldbury, Walsall, Bromsgrove, Hartlebury, Tamworth, Solihull, West Bromwich, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Sutton Coldfield, and Kingswinford.

City	Problem Type	Report Time
Birmingham	Internet	23 hours ago
Birmingham	Internet	2 days ago
Birmingham	Phone	2 days ago
Oldbury	Phone	5 days ago
Walsall	Wi-fi	5 days ago
Birmingham	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  JH 🥳🪩 (@jfrncs_) reported 1 minute ago from Birmingham, England

  Not @EE showing as full signal 5G but not actually providing a 5G service

• 
  Trudy (@trudy_taylor72) reported 9 minutes ago from Tamworth District, England

  @EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?

• 
  R Joberns (@rjoberns) reported 15 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Zac Davies (@ZachariahED) reported 16 minutes ago from Walsall Wood, England

  @EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

• 
  Stevie B (@originalstevieb) reported 19 minutes ago from Cheslyn Hay, England

  @EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.

• 
  Tally B (@Bizzle_187) reported 19 minutes ago from Wolverhampton, England

  @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

• 
  Tony G (@APG1959) reported 19 minutes ago from Birmingham, England

  I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

• 
  Jody (@Jarrook) reported 20 minutes ago from Wolverhampton, England

  Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

• 
  King Of Ink Land ® (@king_body_art) reported 23 minutes ago from Birmingham, England

  Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

• 
  Loreta (@lottynew) reported 27 minutes ago from Beoley, England

  @EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !

• 
  Kira🦁 (@pyper18th) reported 30 minutes ago from Birmingham, England

  @EE is there a chat with yourselves to cancel my BB?

• 
  jay (@jayedwards96) reported 43 minutes ago from Birmingham, England

  @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

• 
  Barry dunn (@dunn_pdunn1) reported 47 minutes ago from West Bromwich, England

  Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 47 minutes ago from Birmingham, England

  @gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.

• 
  Dannniiii😁 (@DaniiJonesX) reported 50 minutes ago from Birmingham, England

  @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

• 
  P. Angela Grant (@Pingviners_n) reported 52 minutes ago from Birmingham, England

  @EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!

• 
  nicole (@nicole118nicole) reported 54 minutes ago from Birmingham, England

  @EE I’m still having issues, can’t log into my account

• 
  Stephen Lapper (@StephenLapper) reported 56 minutes ago from Wolverhampton, England

  @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

• 
  Liam H (@LiamHBCFC) reported 58 minutes ago from Birmingham, England

  @EE is down in Birmingham phone lines down

• 
  Sarita (@saritaverma11) reported 59 minutes ago from Birmingham, England

  @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Jones #21 (@jonesy_laaa) reported 7 minutes ago

  @EE I’ve tried ringing and I’ve been on the phone twice this week to sort it out and after an hour, you guys hang up on me. Just give me back my refund please. It’s beyond a joke when my final bill was you was generated on the 18th March!

• 
  Stuart (@Stuart61838784) reported 8 minutes ago

  @EE Or you can answer why is your network getting worse ? Yet you keeps putting prices up for this poor service, won’t be getting another contract out with when mine runs out again

• 
  Seb (@SebParkinson) reported 12 minutes ago

  Full HD video and clear audio from space yet I can’t even get a phone signal in Bacup. Sort it please @EE

• 
  Kristina Pla (she / her) (@I_love_mornings) reported 14 minutes ago

  @EE I cannot log in. Neither on the website I'm sent on an endless loop of confirming my identity with SMS codes. I rang EE and they told me it was an issue across the board affecting many customers and that it would be solved shortly. Could you help, please? Thank you

• 
  Dave (@_DaveCross_) reported 16 minutes ago

  Dear @O2 - your CS chat function is as hopeless as my 4/5G reception…And having your rep close it without resolving my issue is a tad suboptimal. Coverage for Leics/Northants is abysmal Even without a crystal ball, I can see @EE in my future

• 
  Kitten Kong (@kittenkong42) reported 22 minutes ago

  @EE I can’t call as I literally have no phone right now! Three cut me off and I don’t have your sim active because of my issue

• 
  Ozzy (@beardedhalalguy) reported 23 minutes ago

  @EE I have tried everything and nothing is working, I have tried to get in contact via many different ways and still no help. Please give me alternative option

• 
  Matthew Watts (@Matthew_G_Watts) reported 25 minutes ago

  .@EE, why have I got little to no mobile signal in SW14? I'm reliant on mobile internet to do my job and I'm not even sure this tweet will send. I'm missing out on income and paying you for the privilege. Not good enough. I don't even have the signal to reliably get on the EE app

• 
  Will Hutt (@willhutt92) reported 26 minutes ago

  Just had an abysmal call with @EE customer service - absolutely terrible, I want someone to listen to the call of the handler who I just spoke to as they are about to lose a customer!

• 
  Peter Cross (@CronoYellow27) reported 30 minutes ago

  @owlsfan4eva @EE My signal issue has been for the last few days now. Okay when I'm not in the house funnily enough.