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EE Outage Report in Smethwick, Sandwell, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 01/25/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Walsall, Dudley, Sutton Coldfield, Oldbury, Rowley Regis, Bilston, Tipton, Willenhall, Kidderminster, Wolverhampton, Redditch, West Bromwich, Brierley Hill and Smethwick.

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City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Wi-fi
United KingdomBirmingham Phone
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • muddy7617 Neil Waters (@muddy7617) reported from Solihull, England

    @EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

  • iancruise1972 Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England

    @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

  • dip974 Dip singh (@dip974) reported from Wednesfield, England

    @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

  • WaseemZaffar Waseem Zaffar (@WaseemZaffar) reported from Birmingham, England

    These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

  • kieran_stanley Kieran (@kieran_stanley) reported from Birmingham, England

    @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

  • jedibikrt76 jedibiker (@jedibikrt76) reported from Birmingham, England

    @EE why always is my signal so low? Two bars out 4? All the time

  • Hitendra70 Hitendra (@Hitendra70) reported from West Bromwich, England

    @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

  • richardkimberl3 richard kimberley (@richardkimberl3) reported from Redditch, England

    @EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours

  • AlumRockCF ARCF (@AlumRockCF) reported from Birmingham, England

    @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

  • bjwgorman Ben Gorman (@bjwgorman) reported from Solihull, England

    @EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!

  • carpe_dm_uk carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England

    @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

  • Breny85 Brenden (@Breny85) reported from Birmingham, England

    @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

  • kelaniebookie Bukky Kelani (@kelaniebookie) reported from Birmingham, England

    @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

  • mercede72928186 mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported from Wednesfield, England

    @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

  • M_elleLeVell Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England

    @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

  • StephenLapper Stephen Lapper (@StephenLapper) reported from Wolverhampton, England

    @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

  • yusuf_huraira Yusuf (@yusuf_huraira) reported from Birmingham, England

    @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

  • dip974 Dip singh (@dip974) reported from Wednesfield, England

    @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sa1888 SA_GreenWhite (@sa1888) reported

    @EE @charles_uk Genuinely what is the point in having X, Facebook etc when your go to is call us? Your customer service is poor at best. Trying to call EE is non existent as it try’s to palm you off with texts and go to website. It’s a shite show since you have been bought by BT.

  • MrCressa GrumpyDesigner (@MrCressa) reported

    @peaheadtee @EE Hope they've read all the poor comments!!!

  • montywanty John Want (@montywanty) reported

    @EE Hey @ee your helpline can’t help me! Apparently you’ve had a known log in issue since 18th December and he genuinely couldn’t tell me when I’ll be able to log into my account, sending me a link to your complaints form instead. Terrible service.

  • silver28724 Police Inspector Short (retired) (@silver28724) reported

    services which were connected with previous provider with no issues. And @EE state they have best and most reliable broadband, not in my house. Oh and won't leave me leave without penalties despite giving me an inferior service, it's like being held hostage and they want a ransom

  • li4mb0wman Liam Bowman (@li4mb0wman) reported

    @savill58124 @EE Did you go through the communications ombudsman? I got a resolution 4 days after I submitted my case.

  • cathit3105 Cathi Tinmouth (@cathit3105) reported

    @EE Or you could use a delivery service that care!

  • Ally1889 Ally 🇦🇺🇮🇹⚔️ (@Ally1889) reported

    @Andy_1098 @EE We’ve our phone line (transferred from BT) and Broadband with them for donkeys years - never had a problem

  • sc1640184 Steven Callaghan (@sc1640184) reported

    @EE @Andy_1098 But you don’t. I was in the same position last year. Ended up leaving as your customer service was atrocious. I had been with EE for around 14 years. Wont be back

  • ChefRobH1 Deepinthelakes (@ChefRobH1) reported

    @EE steeling money as usuall and not returning it, when you ask the put the phone down, dont think this won't go higher.

  • ChefRobH1 Deepinthelakes (@ChefRobH1) reported

    @EE your already paying £90 a month and then they charge another £20 because they dont know how to unblock your phone #rude assistant 🙄