EE Outage Report in Smethwick, Sandwell, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Smethwick come from postal codes B66.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Tamworth, Bilston, West Bromwich, Oldbury, Redditch, Solihull, Wordsley, Dudley, Wolverhampton, Kidderminster, Smethwick, Sutton Coldfield, Walsall and Rowley Regis.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Tamworth |
Total Blackout | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Jason Watts
(@JasonWa30721137) reported
from
Birmingham, England
@EE full strength 4g signal at B5 7QU and no bandwidth at all. Come on EE. Put 50p in the meter. We’re paying enough for the data! #ripoff
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🍸Lisa Pearson🍸
(@yogapuff67) reported
from
Birmingham, England
@EE I've had a problem for the last week now, a message comes up intermittently saying that mobile data has temporarily been switched off by the operator. This has affected using certain sites like WhatsApp & Twitter while I'm out.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia It’s only been in the past few weeks that it’s gotten so bad. I was getting updates 2 weeks ago from @EE saying they were doing work in my area, but have heard nothing since. Shame you don’t have wi-fi calling
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Lisa Davies-Green
(@LisaBCFCdavies) reported
from
West Bromwich, England
I’m having issues too can’t access any data @EE #EE
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LMB797
(@LB797) reported
from
Birmingham, England
@EE All I want you to do is see if there is an issue in the B2 area of Birmingham. And if there is , what is it and how long will it last for as this is the 4th day.
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lee hunt
(@leehunt4) reported
from
West Bromwich, England
@EE hi 3 Days now I have had no signal on my Phone Been told there’s no Problem in my area but surely there is cannot make any call or txt
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Penelope Dougan
(@penelopedougan) reported
from
Solihull, England
@EE We arrived and were sorted with a new sim in 15 minutes flat! There were problems with scanning my ID but they got that sorted ASAP I had rung EE earlier in the day so we just needed the sun and they couldn’t have been more helpful it was the Manager and another nice guy 👏👏
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Infamous Suk
(@InfamousSuk) reported
from
West Bromwich, England
@EE Had no issues with you guys was a loyal customer from orange to tmobile to ee (15+ years) but you guys took my friends and family discount away 😥sniff sniff
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Kieran
(@HarrisonKieran) reported
from
Birmingham, England
@EE Then to add insult to injury calling me mate last time I checked they wasn’t on my friends list and I’m sure you ask the customer what they prefer to be called, or is that not the case anymore.
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Deano
(@DeanPeasley) reported
from
Dudley, England
When 4G was introduced 3G went terrible.. now 5G is here, 4G is terrible. Talk about ways to get the customer to sign into more expensive data plans @EE #5G #5gishere #4G
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John Francis
(@jfrncs_) reported
from
Birmingham, England
Everyone’s 3G was superfast until they brought out 4G. As of today, they’ve launched 5G. Watch them slow down your 4G service over coming months. They’ll claim there’s no change but it’s to pressure phone upgrades. It’s a conspiracy theory led by @EE
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Kieran
(@HarrisonKieran) reported
from
Birmingham, England
So @EE has taken 50 pound to top up children’s phones got proof from bank they reversed and took the money but kept telling me card has been declined shocking no one to answer the phones customer service shocking.
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LMB797
(@LB797) reported
from
Birmingham, England
@EE B2 5QP. All work phones down and 3 other phones on EE in the office also down.
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Infamous Suk
(@InfamousSuk) reported
from
West Bromwich, England
One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡
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lee hunt
(@leehunt4) reported
from
West Bromwich, England
@EE I messaged earlier on no reply what is Happening with Your services tonight had no signal what’s going on
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AMBITIOUS 🎶🎸🔊
(@AmbitiousMusic) reported
from
Birmingham, England
Ok so the @EE connection on my phone is far superior then my home @virginmedia WiFi. May switch. #virgin is crap!! 🖕🏽
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John Francis
(@jfrncs_) reported
from
Birmingham, England
My 4G has been ridiculously slow since 5G was turned on. I haven’t had 5G once and live in central Birmingham. Funny that @EE.
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james avfc
(@jamesgr76875698) reported
from
Birmingham, England
@EE hi I’m in Birmingham city centre and the signal is rubbish and that’s being polite , what’s going on , seriously thinking of changing provider
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Mags Winthrop
(@MagsWinthrop) reported
from
Dudley, England
@PhilTonks2 @TalkTalk @EE Used to be on o2 but couldn’t get a signal in loads of places. Never have that trouble with EE... we did have a few teething troubles when we got the broadband in at home but they were really good at testing, sending someone out.
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Rachel Graham
(@rachelg2711) reported
from
Birmingham, England
@EE I’ve been with EE for many many years pay monthly (never missed a payment ect) and I’ve upgraded and they’ve said I have to pay a security deposit for line rental along with my bill... I’m so confused what this is for...
EE Issues Reports
Latest outage, problems and issue reports in social media:
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xhoas
(@thousandandsix) reported
Another day of having no signal with @VodafoneUK can't wait to jump to @EE
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Peter Burton
(@pgb1758) reported
@EE Another store full of rude unhelpful staff... could be any EE shop to be honest !
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beachcleanerbeach
(@bchclnrbch) reported
Seriously @EE journey from Truro to Paddington, probably haven’t had continuous signal for more than 10 minutes. Nightmare.
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martyn
(@mng321) reported
@EE But the stores are not EE they are franchises so dont want to waste their time to help you they only want to flog you something that will make them money.
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steve lord
(@davincicomm) reported
@EE Hi phone folk. Feel badly let down. Your EE retail outlet failed to activate roaming dongle. Having to use contract allocation hotspot device for three weeks! No emails now for five days. Why? Wife with EE. Her emails work perfectly. I had 2 days of mail. Then nothing. Why?
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Brian Byers
(@brianbyers55) reported
@bt_uk No afraid not. You offered the tablet, and to cover the cost. Why would I contact EE? I’ve already spent probably 10 hours + on the phone to BT this past 2 weeks. The problem is caused by your system error so BT need to speak with @EE to resolve and then tell me when👍
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Ryan Anderson
(@ryanstanley22) reported
@EE It would be good customer service to show that EE care about their customers to say yes due to covid there was this delay so we are going to make exceptions this year, have some respect for your customers. It’s been a difficult year for everyone so have a bit of decency
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Adrian
(@adrianstrand) reported
@EE Reopening the Whitehaven store you previously closed down ?
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Grumpy Grandad
(@wolfmansteve) reported
@shelbiie @EE Not with their signal, it's worse than Sunderland.
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just Julie
(@Rocco76564224) reported
@EE Can see it now ...kev your signal working? No sal