EE outages and service status in Smethwick, England
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Full Outage Map
- EE generated 5 outage signals in the last 24 hours around Smethwick, including 5 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Jun 24, 6:16 PM GMT+1.
- Internet (65%)
- Phone (16%)
- Total Blackout (6%)
- Wi-fi (6%)
- E-mail (3%)
- TV (3%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent EE outage reports came from the following cities: West Bromwich, Birmingham, Dudley, Wednesbury, Walsall, Wolverhampton, Willenhall, Oldbury, Tamworth, and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich
|
Internet | 15 hours ago |
|
Birmingham
|
Internet | 16 hours ago |
|
Birmingham
|
Internet | 16 hours ago |
|
West Bromwich
|
Internet | 17 hours ago |
|
Dudley
|
Phone | 18 hours ago |
|
Birmingham
|
TV | 2 days ago |
Nearby cities with recent reports
8 recent signals
2 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Hitendra (@Hitendra70) reported from West Bromwich, England@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
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MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, EnglandWhat on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠
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Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England@EE I spoke to your customer service team this morning and they were great thanks.
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Ben Franklin. (@benavfcfranklin) reported from Dudley, England@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
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jedibiker (@jedibikrt76) reported from Birmingham, England@EE why always is my signal so low? Two bars out 4? All the time
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....Yaz (@DrYazzzz) reported from Birmingham, England@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
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jonathan scott (@jonscott1980) reported from Solihull, England@EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.
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R Joberns (@rjoberns) reported from Halesowen, England@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
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Nikki Moore (@horselady_nr) reported from Tamworth District, England@EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me
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ARCF (@AlumRockCF) reported from Birmingham, England@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
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Dean Kavanagh (@dean_kavanagh) reported from Solihull, England@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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Loreta (@lottynew) reported from Beoley, England@EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !
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Jean Thierry (@MutliRaceMan) reported from Birmingham, England@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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Nikki Jayne (@Nikki_Jayne7) reported from Tamworth District, England@EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.
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Neil Waters (@muddy7617) reported from Solihull, England@EE You could help by offering the same consumer protection in store as online. Seems unethical to me.
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𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported from Wednesfield, England@EE i’m getting no internet signal whatsoever guys, what’s going on?!
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Matthew Sparks (@matthew_74) reported from West Bromwich, England@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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King Of Ink Land ® (@king_body_art) reported from Birmingham, EnglandAbsolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating
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Andy L. (@Andy_Lane_) reported from Birmingham, England@EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alun Morgan (@Broomrig) reported@ee Why do you make it so hard to report a fault? Your mobile network in NE65 has been atrocious for the past few days. I have a business account with you and am currently unable to work. Please log the fault and restore service.
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Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported@EE your complaints team finally rang me several days after they said they would. My complaint was not resolved. Your call operator was patronising and could not explain why the issue was unresolvable. Incredible. Do you want customers?
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hanmark (@hanmark) reported@TomTugendhat @O2 @EE Tom doesn't use bike lanes or crossings so nobody else should be able to. Tom likes to show off that he lives in a more expensive area than you but thinks your tax should solve his connectivity problems. Tom hasn't heard of broadband or WiFi. Don't be like Tom.
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Photo man (@ach59) reported@EE I’m not ‘having a spot of bother’ as you put it, I’ve got no internet- no TV, Alexa or Heating control - and no help from EE (so far)
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ikraam (@ikraamdaanis) reported@Karlski420 @EE It's like their engineers don't test their website... layout shifts, terrible loading states, menu instantly showing without a delay, long loading times, bad animations and the list goes on
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Jim Fogarty (@64Jimfogarty) reported@EE Oh I've tried that no help at all unless I pay more money and I already pay enough
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Cameron (@MasterlyAmateur) reported@EE no connection in my area for several months. Problem acknowledged but my complaints keep getting closed. No sign of a refund - I am owed months of refunds. No contact from any customer care reps. Absolutely appalling behaviour.
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🌼Julie Anne🌼 (@JulesAP011) reported@EE As a New Customer for Broadband & Phone, I’m stunned at the poor service to date 🚩Faulty equipment on arrival, no callbacks as promised 🚩Repeatedly calling to get our BB installed & set up correctly! 🚩Now over 2.5hrs on phone over 2 days to get this sorted! Sort it!
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🐐 (@oatesch) reported@rorysutherland HS1/eurotunnel is a particular embarrassment. @EE were contracted to provide signal (perhaps just tunnels?) and yet there’s ~none
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Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported@EE @EE further to this, I asked your complaints team to cancel the upgrade on my son's account - I do not want to be stuck on a new 24 mo contract so I can consider my options. They said they'd do it; then I received an email saying I had to go to the store; then the store refused.