EE

EE Outage Report in Smethwick, Sandwell, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Smethwick come from postal codes B66.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 01/01/2026 06:35

January 01: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: West Bromwich, Birmingham, Sutton Coldfield, Oldbury, Tipton, Wolverhampton, Smethwick, Walsall, Dudley, Solihull, Halesowen, Tamworth, Brierley Hill and Redditch.

Loading map, please wait...
City Problem Type Report Time
United KingdomWest Bromwich Total Blackout
United KingdomWest Bromwich Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomSutton Coldfield Internet
United KingdomBirmingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • distantshipsmok sammie (@distantshipsmok) reported from Birmingham, England

    @EE The SIM won't work in it, but the SIM works in my old phone. It registers that the SIM card is in, but it says Emergency Calls Only. The handset hasn't been blacklisted - that was checked at an EE store and by tech support. I took the contract out last Thursday online. (1/2)

  • Jaysixtinine Heisenberg (@Jaysixtinine) reported from Birmingham, England

    I think I might switch to @EE soon because @ThreeUK are a waste of time can’t get signal anyway and it really ***** me off

  • Jaysixtinine Heisenberg (@Jaysixtinine) reported from Birmingham, England

    I will be changing my network today because @ThreeUK are a load of shit woke up today with no service now it says 3G and no internet connection @EE here I come @ThreeUK go **** your self

  • TROYBLVD (@TROYBLVD) reported from Birmingham, England

    @EE I DONT WANT IT REPAIRED I WANT MY MONEY BACK IVE NOT BROKEN IT LTE SERVICE NOT WORKING

  • Claytoncast Paul Clayton (@Claytoncast) reported from Birmingham, England

    Back to crappy @EE internet here in Central Birmingham again. At 1130 so hardly peak time. Just crap broadband

  • spoonaah alex spooner (@spoonaah) reported from Birmingham, England

    @EE you’ve attempted to deliver my phone to the incorrect address, this is the 2nd issue I’ve had with delivery in as many weeks, please can someone get in touch with me ASAP to resolve

  • tiablake__ T I A B L A K E (@tiablake__) reported from Solihull, England

    Why is my data not working @EE

  • dodge109 rob jones (@dodge109) reported from Wolverhampton, England

    @EE really unhappy with the service I’ve (not) received over last 2 days. I have now been cut off due to fraudulent activity on my account!! Leaving me without any way of being contacted. Spoke to 4 different people all have told me different version of events..

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    alright I need a way out of o2 because I’m paying £60+ a month for **** ALL signal, I’m ******* sick of this now. Birmingham signal is the worst. @ee help me out please

  • francoissouyri François Souyri (@francoissouyri) reported from Birmingham, England

    @EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort

  • idl3wis Iain Lewis (@idl3wis) reported from Wolverhampton, England

    @EE Hi had free BT Sport 3 month add on through contract. Expires 02/01 and want to cancel so not charged. I've text STOP to 150 but getting option to cancel either on large screen or to watch live on tablet/device. I don't want either.

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @ee I’m not happy, I took out broadband with you about 15 months ago, I was told I would get 10gig added to my mobile data. I have just realised this isn’t the case and I’ve brought extra data that I should never have needed to buy!

  • licklemouse Stuart Cockerill (@licklemouse) reported from Solihull, England

    @VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money

  • pgw1 Paul Williams🦁 (@pgw1) reported from Birmingham, England

    @EE I'm paying for an extra 1GB of data a month which I don't need. How do I cancel this.

  • distantshipsmok sammie (@distantshipsmok) reported from Birmingham, England

    @EE I just need to get the handset replaced as it won't register on the network. Every time I try to register it on the network manually, it says the network isn't available. 3 SIMS that work in other phones have been tried in this handset, but none of them worked in it. (2/2)

  • kwn_photouk Karl W Newton Photography (@kwn_photouk) reported from Birmingham, England

    @EE not been able to send SMS messages all evening...firstly error 38...now error 28...have searched your community and tried l suggestions with no luck...please help!

  • Jeanybabesb j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • KheraDesigns Dip singh (@KheraDesigns) reported from Solihull, England

    EE is an absolute joke coming. They have promised me on 4 occasions that they will call me back to resolve an issue and they haven’t. 1 minute before the end of his shift I receive this text message.... absolute JOKE @ee @eecustomerservice

  • TROYBLVD (@TROYBLVD) reported from Birmingham, England

    @EE WATCH WAS EVENTUALLY RETURNED AFTER ADVISOR FAFFED ABOUT WITH IT IN THE BACK FOR AN HOUR TRYING TO FIX, HE ALSO FORGOT TO GIVE ME MY SIM BACK SO I THEN HAD TO RETURN BACK TO THE STORE AFTER SETTING OFF HOME

  • BenMarkley Ben Markley (@BenMarkley) reported from Tamworth District, England

    @BootBorisOut @ThreeUKSupport Exactly. @EE managed it on day one of iPhone supporting eSIM. what exactly it the issue!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • 3ashleighb Ashleigh Brown (@3ashleighb) reported

    @EE @EE I already have terrible signal in zone 3 London but when I can’t call my family at all for an entire week it’s ridiculous... (it’s still not fixed)

  • BolaAdepitan BolaAdepitan (@BolaAdepitan) reported

    @EE Since I joined EE my call quality has been sh*t Complained to my sis about it & she said that she actually left EE to join o2 becos of the same issue

  • kimsalmons Dr Kim Salmons (@kimsalmons) reported

    @EE No EE signal in Twickenham for the past three days.

  • GinaBush1 Gina Lina (@GinaBush1) reported

    @EE hi what’s going on with your service? It keeps cutting in and out and was on 3G for awhile and really needed the Internet at that moment in time. Thanks!

  • naimc93 Naim (@naimc93) reported

    @EE Data over the past couple months has just been terrible. Not sure what happened but now I'm struggling to get 4G in places I had no issue with before, most notably my own home. Upgrade is due soon, I really don't want a reason to jump ship.

  • markth80 Markth80 (@markth80) reported

    @EE what’s the issue with service in RG42? Mobile signal dropping constantly

  • HeritageEastUk Gav!N 🌸✌🏼 (@HeritageEastUk) reported

    @EE Ahaha... Can't get signal to call or message, let alone access emails or internat, both at home and at work with EE. Yet my client has strong vodapbone signal and has to call suppliers and other contractors directly. We have a business contract and its always been poor.

  • PGiddins Patrick Giddins (@PGiddins) reported

    @EE is there an issue in Greater Manchester area today? My download speed has been less than ok compared to what I normally get? My wife and brother have said the same thing (both on EE)

  • Hazen46701604 Hazen (@Hazen46701604) reported

    @EE is there a network issue ATM? My gf and both lost signal and now it's so slow

  • _MoMars Mahad (@_MoMars) reported

    @ndoteverything @VodafoneUK @EE Might have to be EE 🤝. Vodafone 5g coverage where I live is letting me down.