EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Wednesbury, Birmingham, Stourbridge, West Bromwich, Wolverhampton, Walsall, Dudley, Solihull, and Sutton Coldfield.

City	Problem Type	Report Time
Wednesbury	Internet	15 hours ago
Birmingham	Internet	3 days ago
Stourbridge	Phone	3 days ago
Birmingham	Phone	4 days ago
West Bromwich	Internet	4 days ago
Birmingham	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Kieran (@kieran_stanley) reported 4 minutes ago from Birmingham, England

  @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

• 
  Andy L. (@Andy_Lane_) reported 5 minutes ago from Birmingham, England

  @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

• 
  Matthew Sparks (@matthew_74) reported 8 minutes ago from West Bromwich, England

  @EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

• 
  tanya mahon (@tattypatch1985) reported 8 minutes ago from Birmingham, England

  @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

• 
  James Larner (@james_larner) reported 11 minutes ago from Birmingham, England

  @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

• 
  jedibiker (@jedibikrt76) reported 12 minutes ago from Birmingham, England

  @EE why always is my signal so low? Two bars out 4? All the time

• 
  Frog Princess 🐸 (@TheDivineFrog) reported 17 minutes ago from Birmingham, England

  @EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

• 
  Shane (@ShaneoTheBaggie) reported 19 minutes ago from West Bromwich, England

  When will your service be fully up and running @EE? Mobile data still dropping in and out

• 
  Kira🦁 (@pyper18th) reported 22 minutes ago from Birmingham, England

  @EE is there a chat with yourselves to cancel my BB?

• 
  swingeymart (@theblackstrat) reported 25 minutes ago from Hunnington, England

  @EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response

• 
  Dave Roney (@bigdavehotrod77) reported 30 minutes ago from Birmingham, England

  @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

• 
  Forbes Coleman (@ForbesProducer) reported 33 minutes ago from Birmingham, England

  @EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

• 
  JH 🥳🪩 (@jfrncs_) reported 33 minutes ago from Birmingham, England

  Not @EE showing as full signal 5G but not actually providing a 5G service

• 
  Guy (@gukea) reported 37 minutes ago from Halesowen, England

  @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

• 
  Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported 51 minutes ago from Wednesfield, England

  @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

• 
  Stevie B (@originalstevieb) reported 52 minutes ago from Cheslyn Hay, England

  @EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.

• 
  mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported 52 minutes ago from Wednesfield, England

  @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

• 
  Robert Holmes (@H95342533Holmes) reported 58 minutes ago from Tamworth District, England

  @EE Rubbish network

• 
  Paul Cadman 🧡 (@PaulCadmanUK) reported 59 minutes ago from Birmingham, England

  @EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻

• 
  Stephen Lapper (@StephenLapper) reported 60 minutes ago from Wolverhampton, England

  @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jayshree Pillaye (@shessite) reported 5 minutes ago

  @BT @EE this morning I had a wonderful helpful service from 3 female guides. Hannah put me through to the others. I regret I did not note their names. The person who helped set up my TV package was particularly patient given I am not tech savvy. Thank you Ladies

• 
  The Emperor Son (@TheEmperorSon) reported 5 minutes ago

  Hay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.

• 
  gal (@gaalloway) reported 6 minutes ago

  @EE HELP

• 
  DEANO (@_Deano__) reported 8 minutes ago

  @EE thank you EE for another bad experience, now moving away from this company, all they’ve ever done is cause me hassle… almost 2 years ago lies and problems (someone did fix the issue after couple weeks) and now issues with broadband.

• 
  Andrew Vincent (@AndrewV67381394) reported 14 minutes ago

  @ee absolutely shocking service… misleading new customers… Told in JULY ‘shouldn’t take more than 10 days’ to connect my high speed internet. Told yesterday earliest external work would be 7 December!?! Not even my actual connection! How do you get away with this?

• 
  SJ (@ScottyJacko92) reported 15 minutes ago

  Another day out this time at Cotswold Wildlife Park and another day fighting to get signal to take pictures and send messages despite showing 5G with 2 bars @EE 1 month until end of contract and this torture.

• 
  Kev (@KevlarBrock) reported 15 minutes ago

  Seeing as I’ve lost all @EE connectivity (again) can someone update me with the #F1 quali please. The ONLY damn thing I wanted to do today 😡🤬 (ongoing exec complaint)

• 
  🇺🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿Hàìghlèàgh Winslade BA BA MRes (@hiegleah) reported 20 minutes ago

  @EE Hello I tried it in the Mifi I bought which is tied to a particular network it don’t work I put it in my iPhone it works that will do because I don’t have any broadband fibre optic ATM and am using my iPhone to connect to the internet as my Sky sim lost connectivity.

• 
  souness's moustache 55 (@souness_tash) reported 21 minutes ago

  @EE Thats the problem call 150 🙄🙄 they are some staff are useless & I just can't be annoyed dealing with them anymore 😮‍💨😮‍💨 loyalty is nothing to EE anymore just same stuff time after time with them. Thanks anyway think sky mobile is offering better deals.

• 
  Steve Yates (@steveyateshome) reported 22 minutes ago

  @EE Of course I’ve already done that I’ve spent 6 hours on chats this morning. I’ve been through the base level AI you have and constantly get to, I want technical support and it states you. Can’t message them you have to ring them. I CAN’T RING THAT MY ISSUE!