EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Dudley, Wednesbury, Walsall, Wolverhampton, Willenhall, Oldbury, Tamworth, West Bromwich, and Solihull.

City	Problem Type	Report Time
Birmingham	Internet	3 days ago
Dudley	Internet	3 days ago
Wednesbury	Internet	6 days ago
Walsall	Internet	6 days ago
Dudley	Phone	6 days ago
Wolverhampton	Phone	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Neil Waters (@muddy7617) reported 2 minutes ago from Solihull, England

  @EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

• 
  Ben Gorman (@bjwgorman) reported 8 minutes ago from Solihull, England

  @EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!

• 
  Nikki Jayne (@Nikki_Jayne7) reported 11 minutes ago from Tamworth District, England

  @EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 13 minutes ago from Wednesfield, England

  @nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.

• 
  Dip singh (@dip974) reported 13 minutes ago from Wednesfield, England

  @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

• 
  ryan holyhead (@theorbsta) reported 13 minutes ago from Walsall Wood, England

  @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

• 
  Stephen Lapper (@StephenLapper) reported 15 minutes ago from Wolverhampton, England

  @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

• 
  C5 (@OoRITE_C4) reported 22 minutes ago from Birmingham, England

  So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

• 
  carpe_dm_uk (@carpe_dm_uk) reported 27 minutes ago from Birmingham, England

  @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 28 minutes ago from Birmingham, England

  @gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.

• 
  Nikki Moore (@horselady_nr) reported 33 minutes ago from Tamworth District, England

  @EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me

• 
  Tony G (@APG1959) reported 36 minutes ago from Birmingham, England

  I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

• 
  mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported 37 minutes ago from Wednesfield, England

  @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

• 
  upsie daisie (@upsiedasie) reported 42 minutes ago from Birmingham, England

  @EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple

• 
  Waseem Zaffar (@WaseemZaffar) reported 43 minutes ago from Birmingham, England

  These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

• 
  Dan Badger (@badgers_back) reported 43 minutes ago from Birmingham, England

  Arrrgghh @EE is absolutely ****. Moved to them a few months ago and nothing but problems and today I can’t dial out 😩

• 
  Tara (@t_talbotx) reported 48 minutes ago from West Bromwich, England

  @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 48 minutes ago from Brownhills, England

  @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

• 
  Dave Harte (@daveharte) reported 49 minutes ago from Birmingham, England

  @EE All sorted now via a phone call. No problem.

• 
  deb fitzgerald (@deb_fitzgerald) reported 54 minutes ago from Birmingham, England

  @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Dixon (@SiDix67) reported 3 minutes ago

  @EE Been through all of this. I am then directed to the App, using my data because I have no Wifi. New router and still no connection. You use AI Bots and close down technical support at 8pm. Frustration is not a strong enough term. I will be picking this up again later today.

• 
  MarkSpeaking 🔶#LibDem #CheshamAndAmersham (@markspeaking) reported 9 minutes ago

  @TomTugendhat @O2 @EE Things that never happened

• 
  ikraam (@ikraamdaanis) reported 9 minutes ago

  @EE The whole website is terrible, terrible ui, terrible ux

• 
  Gav Marten (@gavmarten) reported 10 minutes ago

  @BidSurreal @EE @TomTugendhat It’s mainly because our 4G mast equipment is old and oversubscribed. They aren’t updating them, blaming slow networks on delayed 5G rollout. However, 4G speeds are decent enough for most tasks.

• 
  SuMu⛈ (@sumuhardy) reported 10 minutes ago

  @EE might actually be the worst network, charged me £20 for calls that never went through and won’t allow me to make calls via WiFi

• 
  James Essex (@JEssex28942) reported 13 minutes ago

  @EE I have your Digital home phone service. It’s 20p per minute. Can I add a call package?

• 
  Paul Welters (@PaulWelters) reported 13 minutes ago

  @TomTugendhat @O2 @EE That's private enterprise for you Tom: promises investment, better cheaper service than the state could provide but trips over its own boots failing bigly However, as you surely know, mobile phone signals in La France Profonde, despite it being 6 times as big as UK, are fine.

• 
  Lucifer's Consigliere (@666_Consigliere) reported 16 minutes ago

  @EE @TomTugendhat Get lost. This is bigger than Tom’s issue today. Everyone knows that it is a big problem across the country.

• 
  Hope is NOT a Strategy (@cunningstuntss1) reported 17 minutes ago

  @EE Every morning for last couple of weeks, the broadband service goes down, here in HA9 area. Again, this morning. This is a terrible service. C'mon, sort it out. It's 2026, not 2006.

• 
  Dr Hanko Honkasson (@drhanko2) reported 19 minutes ago

  @TomTugendhat @O2 @EE Tom Tugendhat suggesting that somehow the Government is responsible for very poor coverage by privately run mobile networks in Dulwich, and that taxpayer should be funding improvements for companies like EE (2025 profits £1.2 billion) as infrastructure rather than cycle lanes.