EE Outage Report in Smethwick, Sandwell, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Kidderminster, Walsall, Oldbury, Wolverhampton, Wednesbury, Dudley, Smethwick, Tamworth, West Bromwich, Sutton Coldfield, Kingswinford, Willenhall, Bilston, and Tipton.

City	Problem Type	Report Time
Birmingham	Total Blackout	5 hours ago
Birmingham	Wi-fi	7 hours ago
Birmingham	Internet	1 day ago
Birmingham	Internet	1 day ago
Kidderminster	Wi-fi	1 day ago
Kidderminster	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  jay (@jayedwards96) reported 2 minutes ago from Birmingham, England

  @EE why is my connection being so slow tonight?

• 
  Andy L. (@Andy_Lane_) reported 2 minutes ago from Birmingham, England

  @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

• 
  R Joberns (@rjoberns) reported 3 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  ukb00tlegs (@ukb00tlegs) reported 4 minutes ago from Birmingham, England

  @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

• 
  Barry dunn (@dunn_pdunn1) reported 4 minutes ago from West Bromwich, England

  How long before the @EE app is put right been down for a long time now

• 
  Kira🦁 (@pyper18th) reported 6 minutes ago from Birmingham, England

  @EE is there a chat with yourselves to cancel my BB?

• 
  Dr. Abdalla M Ahmed (@RxAbdalla1) reported 11 minutes ago from Birmingham, England

  @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

• 
  Haani İYİ (@haani_m1) reported 17 minutes ago from Birmingham, England

  @EE what’s with no service how do i have no signal or service without WiFi

• 
  Barry dunn (@dunn_pdunn1) reported 17 minutes ago from West Bromwich, England

  Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

• 
  jay (@jayedwards96) reported 27 minutes ago from Birmingham, England

  @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

• 
  R Joberns (@rjoberns) reported 28 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  lee hunt (@leehunt4) reported 35 minutes ago from West Bromwich, England

  @EE hi is there problems with the network signal is bad

• 
  R Joberns (@rjoberns) reported 36 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Jules (@falmouth_wolf) reported 41 minutes ago from Willenhall, England

  @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

• 
  Lesa Horton MBE (@horton_lesa) reported 41 minutes ago from West Bromwich, England

  @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

• 
  Jules (@falmouth_wolf) reported 42 minutes ago from Willenhall, England

  @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

• 
  R Joberns (@rjoberns) reported 44 minutes ago from Halesowen, England

  @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

• 
  Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported 51 minutes ago from Wednesfield, England

  @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

• 
  Matt (@hellomattwalker) reported 56 minutes ago from Birmingham, England

  Major issues with @EE today. Complete loss of signal, let alone data use.

• 
  Joanne Gough (@RosieJ0) reported 56 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nathan davis (@withnail69) reported 2 minutes ago

  @bazsharp @EE I was in Greece last year and stranded at the airport. I couldn’t make one call. Every call would ring once and then disconnect. They still tried to charge me for the calls and it was all blamed on the Greek phone network which was fine

• 
  Dr Katie Cairns (@kiityc) reported 3 minutes ago

  @EE @EE Because you sent me the person’s address, I was able to put a post on their local community Facebook page and they are now aware and taking steps to fix things.

• 
  Mass Eye (@Masai_Williams) reported 5 minutes ago

  @EE Actually not so good and yeah from a dodgy mobile number I was pretty distracted earlier on so far no damage on any of the cards used for the shipping & have frozen them until such a time as one replaced them can't believe I even fell for that one but I'm definitely off the boik

• 
  Jay (@Piercedtradie) reported 7 minutes ago

  @EE @bazsharp I went to giffgaff because of EE's terrible Indian customer service. Constantly ****** everything up.

• 
  Ian Crawford (@craw1690) reported 9 minutes ago

  @EE @bazsharp Bet you don’t cancel it

• 
  Cal (@Callywag119) reported 17 minutes ago

  @MFC_Steve @EE I have the same problem. I spoke to someone today who confirmed it’s a known issue since 18th December. Now that I’ve logged it with them, it should be resolved in 72 hours. I’ll believe that when it happens.

• 
  Mass Eye (@Masai_Williams) reported 19 minutes ago

  @JonnyTurner19 @EE It's a direct text from the network

• 
  Brett (@BrettOfTheSouth) reported 21 minutes ago

  A 40 minuet wait for @EE live chat help? Try 1 hr and 25 and counting

• 
  Scott (@ScottWi1son) reported 21 minutes ago

  @EE your app is garbage, cant ever get logged in.

• 
  Andrew Griffiths (@AndrewG18556033) reported 27 minutes ago

  @LDdex @bt_uk @EE BT had a bad leadership team that’s why there are so many bad situations. Paid a fortune to rip us off! Shame on them - time for change at the top of BT and their HR leads too