EE Outage Report in Smethwick, Sandwell, England
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The latest reports from users having issues in Smethwick come from postal codes B66.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Rowley Regis, Walsall, Oldbury, Dudley, Bilston, Tipton, Willenhall, Sutton Coldfield, Kidderminster, Wolverhampton, Redditch, West Bromwich, Brierley Hill and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍
(@loulabelle46) reported
from
Tamworth District, England
@SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE
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Frog Princess 🐸
(@TheDivineFrog) reported
from
Birmingham, England
@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
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deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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Trudy
(@trudy_taylor72) reported
from
Tamworth District, England
@EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?
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caroline palmer
(@cazman3011) reported
from
Birmingham, England
@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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C5
(@OoRITE_C4) reported
from
Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
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David Hopkinson
(@davehoppy66) reported
from
Bromsgrove, England
@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
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De3ze
(@De3ze) reported
from
Solihull, England
@EE customer service, tech team and collections team are officially the worse I’ve ever dealt with. 28days without a working phone or phone line as the replacement phone they sent me was faulty. They deem this acceptable 👍🏾
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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Forbes Coleman
(@ForbesProducer) reported
from
Birmingham, England
@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
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𝓛𝓮𝓮 🇬🇧 🏴
(@lovingit2015) reported
from
West Bromwich, England
Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.
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Dean Kavanagh
(@dean_kavanagh) reported
from
Solihull, England
@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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Donna
(@donnak2002) reported
from
Walsall Wood, England
@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!
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Tally B
(@Bizzle_187) reported
from
Wolverhampton, England
@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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Nikki Jayne
(@Nikki_Jayne7) reported
from
Tamworth District, England
@EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.
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Loreta
(@lottynew) reported
from
Beoley, England
@EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !
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Zac Davies
(@ZachariahED) reported
from
Walsall Wood, England
@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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C5
(@OoRITE_C4) reported
from
Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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candy
(@candy29022622) reported
@EE @MrVeeTheDj Does ee have a policy in place to help customers when they are unwell? I was in a similar situation and have had no upstanding from EE. Please could you advise. I really happy that she was supported in hospital
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Rick Hohler
(@RickHohler1) reported
@EE Shame on you ee! My 80 year old mother was mis-sold a business mobile contract for 36 months @ £48 per month #Disgraceful. Customer service hide behind t&c's, hang your heads in shame, you are stealing money out of the pockets of elderly and vulnerable people.
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Queen-OfThe-Bots ✨🎮
(@xnic_annex) reported
@EE @Saltep415 Snap my signal says should be 4 bars online but my actual signal is 1 bar. I have a Samsung note 20 ultra 5g for nothing....
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dman666
(@Youngblod1985) reported
@EE @LiamPayne @LiveOnTheRound Award winning 5g shame about your broadband we will be without Internet for 6 week because ee didn't complete the paper for openreach to sign line off ad complete thank you very much terrible service we now a TV down nf Disney + had to buy new baby monitor im pissed
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Queen-OfThe-Bots ✨🎮
(@xnic_annex) reported
@EE what's happening with the ps5 situation. How can you be running a competition to win one when you never seem to have stock in. I'm currently waiting to order two on my account if possible for me and my son. #ps5restock
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Sound Boy
(@DjPinkz) reported
@MrVeeTheDj @EE @EE are top of the game with customer care 💯
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theunheardvoices
(@theunheardvoic4) reported
@BorisJohnson @EE left me penniless I have no food, drink, toilet roll due 2 a failed refund on their part they don’t care I have no money to get food I will go hungry until the money which was requested on 26th reaches me I have many health issues & on chemo @TrussellTrust
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The Hat of Ethan Carter
(@TheHatOfEthan) reported
@EE when does your contract finish with @DPDgroup_news ?? Everytime I order something from you there’s always a problem.
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★
(@SHlNlNGSTARS) reported
@EE FAKE. EE is the worst thing ever you have the poorest signal compared to everyone SHUT UP
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Natasha
(@natashaleiper) reported
@EE Have had terrible signal for the last two days. Are there any known issues in the SE26 area?