EE Outage Report in Smethwick, Sandwell, England
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The latest reports from users having issues in Smethwick come from postal codes B66.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (45%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Kidderminster, Birmingham, Redditch, Dudley, Solihull, Smethwick, Sutton Coldfield, Oldbury, Wolverhampton, Walsall, Rowley Regis, Bilston, Tipton, Willenhall and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Kidderminster |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Redditch |
||
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Liam M-D
(@LiamM_D) reported
from
Aldridge, England
@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?
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Conrad Clinton Noble
(@conrad_noble) reported
from
West Bromwich, England
@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
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upsie daisie
(@upsiedasie) reported
from
Birmingham, England
@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
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C5
(@OoRITE_C4) reported
from
Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
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Loreta
(@lottynew) reported
from
Beoley, England
@EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !
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Pat Murphy Wright
(@Pattimwr) reported
from
Birmingham, England
@taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!
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deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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C5
(@OoRITE_C4) reported
from
Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
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𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍
(@loulabelle46) reported
from
Tamworth District, England
@SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE
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jonathan scott
(@jonscott1980) reported
from
Solihull, England
@EE poor experience with Expert delivery and your customer service.... Expert delivery via enjoy looks dodgy no verification of who I was only my name?? This after being cut off whilst holding first time I called.
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Jonathan Whiteland
(@chailey_) reported
from
Birmingham, England
Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
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Stevie B
(@originalstevieb) reported
from
Cheslyn Hay, England
@EE Hi Russ, apologies - I didn’t get a notification telling me you’d replied to this. We only have telephone and broadband from yourselves but tend not to use the landline, so it’s only broadband I notice issues with.
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Trudy
(@trudy_taylor72) reported
from
Tamworth District, England
@EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?
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Sam Billyard
(@sambillyard) reported
from
Redditch, England
Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming
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Robert Holmes
(@H95342533Holmes) reported
from
Tamworth District, England
@EE Rubbish network
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Tally B
(@Bizzle_187) reported
from
Wolverhampton, England
@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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Tony G
(@APG1959) reported
from
Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Bollox
(@JasLee08452163) reported
@EE @5tevieM What happens when you have a signal that you only get a circle on you phone screen, and after you contact customer services, they add you to the engineers list of, "Network update: It’s taking longer than expected to fix the problem". 4 days later still getting less than 1mps dl.
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Haydyn Whateley
(@haydynwhateley) reported
@EE I can’t wait to come back to EE, I changed to Vodafone and it was a big mistake. I can’t even make a call, never mind browse the internet! @VodafoneUK #Vodafonedown
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Florence Batt
(@ILuvLewisHam) reported
.@bt_uk @EE really sold me a lie - appalling service.
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Amy McConville 💙
(@One_Lung_Amy) reported
@EE My mobile signal has been incredibly low all day. After turning airplane mode on and off it goes back up for 2-6 mins approx before dropping again. I’m in W13 and I reported it hours ago but I’m fed up now – is it an issue with my handset or phone mast?
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Autism Milton Keynes
(@AutismKeynes) reported
@EE it was activated via your press one services said so sent a push notification. can you just refund us as we have to go to a wifi hotspot to get the forms to sue you and fill them out. @ee can only converse via legal channels. owing to horrendous customer services.
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Vodafone UK
(@VodafoneUK) reported
@realmarkweech @EE Hi Mark 👋 The easiest way to cancel your Broadband would be by giving our cancellations team a call on 👉 03333 040 191, here are the opening hours > Monday-Friday 8am-9pm, Saturday 8am-9pm, Sunday 8am-9pm 👍 Nisa
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Craig Morrison
(@craigvmorrison) reported
@timeasley And I’m sitting here with ****** @ee fibre that doesn’t stretch the signal to the bathroom because the router they supply is also ****
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Nick Payne
(@nickp104) reported
@EE Done all that, I guess as you'd expect. Seems to be the service, although I've been an EE broadband customer for a while and I guess the router's getting a little old.
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claire^_^
(@claireybiersack) reported
@thatbeetle @EE I did too! Had nothing but grief with EE service. Maybe they’ve improved since but I have had a wonderful time on Vodafone, they couldn’t be better imo
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billy wahid
(@BillyW7890) reported
@EE hi there our ee WiFi broadband seems to not be connecting to the Internet it was fine before now its not working