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EE Outage Report in Smethwick, Sandwell, England

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The latest reports from users having issues in Smethwick come from postal codes B67 and B66.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 12/11/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: Wolverhampton, Birmingham, Tamworth, Dudley, Brierley Hill, Sutton Coldfield, West Bromwich, Walsall, Oldbury, Smethwick, Halesowen, Redditch, Tipton, Solihull and Kingswinford.

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City Problem Type Report Time
United KingdomWolverhampton Phone
United KingdomBirmingham Phone
United KingdomTamworth Phone
United KingdomWolverhampton Wi-fi
United KingdomBirmingham Total Blackout
United KingdomDudley Internet

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • dunn_pdunn1 Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    How long before the @EE app is put right been down for a long time now

  • RxAbdalla1 Dr. Abdalla M Ahmed (@RxAbdalla1) reported from Birmingham, England

    @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

  • Andy_Lane_ Andy L. (@Andy_Lane_) reported from Birmingham, England

    @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

  • RosieJ0 Joanne Gough (@RosieJ0) reported from Wombourne, England

    @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

  • pyper18th Kira🦁 (@pyper18th) reported from Birmingham, England

    @EE is there a chat with yourselves to cancel my BB?

  • horton_lesa Lesa Horton MBE (@horton_lesa) reported from West Bromwich, England

    @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

  • dunn_pdunn1 Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

  • dinglette1972 Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Wednesfield, England

    @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

  • ukb00tlegs ukb00tlegs (@ukb00tlegs) reported from Birmingham, England

    @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

  • jayedwards96 jay (@jayedwards96) reported from Birmingham, England

    @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • falmouth_wolf Jules (@falmouth_wolf) reported from Willenhall, England

    @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

  • tattypatch1985 tanya mahon (@tattypatch1985) reported from Birmingham, England

    @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

  • carliemartin 𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported from Wednesfield, England

    @EE i’m getting no internet signal whatsoever guys, what’s going on?!

  • leehunt4 lee hunt (@leehunt4) reported from West Bromwich, England

    @EE hi is there problems with the network signal is bad

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • jayedwards96 jay (@jayedwards96) reported from Birmingham, England

    @EE why is my connection being so slow tonight?

  • falmouth_wolf Jules (@falmouth_wolf) reported from Willenhall, England

    @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ssxccxss sof (@ssxccxss) reported

    @EE hi, your website isn’t allowing me to switch numbers, I’ve entered my PAC number and both mobile numbers but when I press next it loads for a second and then nothing happens? Please help I need my number switched ASAP

  • michellewarbis Michelle Warbis (@michellewarbis) reported

    .@EE you have owed me ~£180 for approx 6 months. I have called at least 5 times if not more, each time staff have told me the cheque is coming. I lodged a formal complaint and was followed up with saying the cheque has been posted 3+ wks ago. Still nothing. Please resolve asap

  • srossi72 Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported

    @EE Hiya Craig. I didn't get any texts either. I can't rem when I topped up. I know I made a call less than 6 mths ago. I use this num as a spare. I want my dad to use it now, as he has a mob finally. Seems like there is no signal. I checked on the EE app. Says, no signal. :,(

  • sunflowerpxrry LIV🤍 (@sunflowerpxrry) reported

    @EE have the WORST most RUDEST staff in the accrington branch I’m disgusted 😡😡😡

  • EmaAries AveMaria 🕷 🕸 (@EmaAries) reported

    @EE Oh noooo. Im signed up for updates on this, but have never been contacted. Will there be any more drops before Xmas? 🎄

  • MrJackMcLaren Jack McLaren (@MrJackMcLaren) reported

    @EE Hello, is there a way that I can do a marriage change of name online to update all of my information or do you have an email for customer services so that I can send documentation rather than going into a store? Thanks.

  • srossi72 Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported

    @EE 1/ Hiya. Need some help pls. I have a simcard that I usually keep activated every 6 mths. I wanted to use it more often, so I remembered I needed to activate it. I didn't recieve any emails from EE as a reminder to keep it activated. So I thought all was fine.

  • ConjuredRundown Andrew Farrugia (@ConjuredRundown) reported

    @EE sort service act up

  • Colinnicklen Colin Nicklen (@Colinnicklen) reported

    @EE is there any way you can help me out with a 30 day contract with unlimited data? we use Three internet as our only source of internet and since storm Arwen they have lost 4G and internet speed is often sub 2mb down and 0.5mb up

  • shaun32433002 shaun (@shaun32433002) reported

    @EE Thanks mark phone number for the phone in question is 07947 178985 I think it’s the sim is faulty we can make calls but she not getting any texts coming through hope you could sort it or send a new sim 15 Hazelshaw Dodworth Barnsley S75 3PU thanks for you help Mark