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EE Outage Report in Smethwick, Sandwell, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 03/06/2026 01:45

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: Birmingham, Tamworth, Wolverhampton, Dudley, Kingswinford, Redditch, Willenhall, Bilston, Wednesbury, Walsall, Sutton Coldfield, Tipton, Oldbury, West Bromwich and Solihull.

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City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Phone
United KingdomTamworth E-mail
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Jeanybabesb j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • pgw1 Paul Williams🦁 (@pgw1) reported from Birmingham, England

    @EE I'm paying for an extra 1GB of data a month which I don't need. How do I cancel this.

  • stourdave Dave (@stourdave) reported from West Bromwich, England

    @EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉

  • dinglette1972 Sophia Goldsmith (@dinglette1972) reported from Wednesfield, England

    @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    alright I need a way out of o2 because I’m paying £60+ a month for **** ALL signal, I’m ******* sick of this now. Birmingham signal is the worst. @ee help me out please

  • WaseemZaffar Waseem Zaffar (@WaseemZaffar) reported from Birmingham, England

    These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

  • dip974 Dip singh (@dip974) reported from Wednesfield, England

    @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

  • andygorton63 gort (@andygorton63) reported from Dudley, England

    @dinglette1972 @EE **** em off go with someone else 👍

  • bigdavehotrod77 Dave Roney (@bigdavehotrod77) reported from Birmingham, England

    @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

  • kwn_photouk Karl W Newton Photography (@kwn_photouk) reported from Birmingham, England

    @EE not been able to send SMS messages all evening...firstly error 38...now error 28...have searched your community and tried l suggestions with no luck...please help!

  • tiablake__ T I A B L A K E (@tiablake__) reported from Solihull, England

    Why is my data not working @EE

  • francoissouyri François Souyri (@francoissouyri) reported from Birmingham, England

    @EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort

  • idl3wis Iain Lewis (@idl3wis) reported from Wolverhampton, England

    @EE Hi had free BT Sport 3 month add on through contract. Expires 02/01 and want to cancel so not charged. I've text STOP to 150 but getting option to cancel either on large screen or to watch live on tablet/device. I don't want either.

  • dodge109 rob jones (@dodge109) reported from Wolverhampton, England

    @EE really unhappy with the service I’ve (not) received over last 2 days. I have now been cut off due to fraudulent activity on my account!! Leaving me without any way of being contacted. Spoke to 4 different people all have told me different version of events..

  • StephenLapper Stephen Lapper (@StephenLapper) reported from Wolverhampton, England

    @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

  • dip974 Dip singh (@dip974) reported from Wednesfield, England

    @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

  • bjwgorman Ben Gorman (@bjwgorman) reported from Solihull, England

    @EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!

  • therealGDJ Garath Williams (@therealGDJ) reported from Solihull, England

    @EE I want my account credited and switched back on. YOUR system has messed up not me. Two choices, fix it or let me leave.

  • yusuf_huraira Yusuf (@yusuf_huraira) reported from Birmingham, England

    @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • FinlayMcCulloch Finlay McCulloch (@FinlayMcCulloch) reported

    @MrAlfonzo @EE I reported this to them last week, and other people commented that they are having the same problem. They know about it but don't seem to be able to fix it or pretend it's a new problem.

  • KarAhrii Rex (@KarAhrii) reported

    @EE Please help with my packet loss issue. I have done test, ive changed set up and settings. when i had 50mbps i wasnt lagging, i rarely had packet loss i was able to connect to NA servers on 80ping. Now i cant game, i cant watch videos in 1080p without any sort of lag

  • RosieB2019 Rosie Barrett (@RosieB2019) reported

    @EE Is anyone else having problems extending a roaming pass while abroad? I keep getting messages to ring 150 if I have a problem. I am in Guadeloupe and I get a french woman telling me 'ce numero n'est pas atttribué' Not helpful. On the App itself I am told all about the ...

  • Bouault James Bouault 🇬🇧 (@Bouault) reported

    @EE Last week had an issue with our Hub & line into the house,the EE guy on the phone said he could see there was an issue-that theyd send out a technician. A few days later,it stated that the case is closed. Noone came out. Do EE fob-off ppl on the phone just to get rid of them?

  • Novemberpoppy82 Poppyfields18 (@Novemberpoppy82) reported

    @bt_uk / @EE just left your services this morning...my time with you has been extremely bad...good riddance! Hoping @virginmedia are better than what i have had. At least cheaper so thats a start

  • DaveHooton David Hooton (@DaveHooton) reported

    @EE Don't worry I already have - bunch of Muppets in the customer service team

  • DEVONLAD7 DEVONLAD (@DEVONLAD7) reported

    @ee still cannot login to either of my accounts, can't download invoices, nothing. @ofcom when are you going to do something about this, their website just doesn't work, they can still put their prices up though!

  • DaveHooton David Hooton (@DaveHooton) reported

    @EE @melon8ce3 The complete opposite of me, shocking customer service yet again. Wasted hours on the phone & online in last 24 hours since placing an upgrade order. Found out issue was they don't have the phone in stock and haven't since 2024 even though it is still on the website - shambolic

  • Andrewtuck10 Andrew tuck (@Andrewtuck10) reported

    @james2288 @EE EE never call - I’ve been waiting since December for a manager call back

  • emilyma26533221 emily madsen (@emilyma26533221) reported

    @EE why does your website never work. So frustrating