EE

EE Outage Report in Smethwick, Sandwell, England

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The latest reports from users having issues in Smethwick come from postal codes B66.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 02/28/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: Willenhall, Birmingham, Wolverhampton, Tamworth, Bilston, Wednesbury, Walsall, Sutton Coldfield, Redditch, Dudley, Tipton, Oldbury, West Bromwich, Solihull and Wordsley.

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City Problem Type Report Time
United KingdomWillenhall Total Blackout
United KingdomBirmingham Internet
United KingdomWillenhall Total Blackout
United KingdomWillenhall Total Blackout
United KingdomWolverhampton Total Blackout
United KingdomWolverhampton Total Blackout

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • distantshipsmok sammie (@distantshipsmok) reported from Birmingham, England

    @EE I just need to get the handset replaced as it won't register on the network. Every time I try to register it on the network manually, it says the network isn't available. 3 SIMS that work in other phones have been tried in this handset, but none of them worked in it. (2/2)

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia It’s only been in the past few weeks that it’s gotten so bad. I was getting updates 2 weeks ago from @EE saying they were doing work in my area, but have heard nothing since. Shame you don’t have wi-fi calling

  • leehunt4 lee hunt (@leehunt4) reported from West Bromwich, England

    @EE I messaged earlier on no reply what is Happening with Your services tonight had no signal what’s going on

  • MagsWinthrop Mags Winthrop (@MagsWinthrop) reported from Dudley, England

    @PhilTonks2 @TalkTalk @EE Used to be on o2 but couldn’t get a signal in loads of places. Never have that trouble with EE... we did have a few teething troubles when we got the broadband in at home but they were really good at testing, sending someone out.

  • HarrisonKieran Kieran (@HarrisonKieran) reported from Birmingham, England

    So @EE has taken 50 pound to top up children’s phones got proof from bank they reversed and took the money but kept telling me card has been declined shocking no one to answer the phones customer service shocking.

  • leehunt4 lee hunt (@leehunt4) reported from West Bromwich, England

    @EE hi 3 Days now I have had no signal on my Phone Been told there’s no Problem in my area but surely there is cannot make any call or txt

  • fashionenth Eunice Abe (@fashionenth) reported from Birmingham, England

    Honestly getting so p*ssed off with @ThreeUKSupport their signal is so bad at my apartment like if I had known I would have just stayed with @EE it was never this bad with them 😡

  • distantshipsmok sammie (@distantshipsmok) reported from Birmingham, England

    @EE The SIM won't work in it, but the SIM works in my old phone. It registers that the SIM card is in, but it says Emergency Calls Only. The handset hasn't been blacklisted - that was checked at an EE store and by tech support. I took the contract out last Thursday online. (1/2)

  • KheraDesigns Dip singh (@KheraDesigns) reported from Solihull, England

    EE is an absolute joke coming. They have promised me on 4 occasions that they will call me back to resolve an issue and they haven’t. 1 minute before the end of his shift I receive this text message.... absolute JOKE @ee @eecustomerservice

  • rachelg2711 Rachel Graham (@rachelg2711) reported from Birmingham, England

    @EE I’ve been with EE for many many years pay monthly (never missed a payment ect) and I’ve upgraded and they’ve said I have to pay a security deposit for line rental along with my bill... I’m so confused what this is for...

  • TROYBLVD (@TROYBLVD) reported from Birmingham, England

    @EE IVE BEEN IN UR STORE 45 MINS NOW ADVISOR TRYING TO FIX MY GALAXY WATCH IT SHOULDNT TAKE THIS LONG WOULD RATHER A REFUND CUSTOMER SERVICE HAVE TOLD ME ITS BEING INVESTIGATED I HAVENT GOT TIME FOR U TO INVESTIGATE IT JUST TAKE THE WATCH BACK WASTING MY TIME IN HERE SORT IT OUT

  • HarrisonKieran Kieran (@HarrisonKieran) reported from Birmingham, England

    @EE Then to add insult to injury calling me mate last time I checked they wasn’t on my friends list and I’m sure you ask the customer what they prefer to be called, or is that not the case anymore.

  • TROYBLVD (@TROYBLVD) reported from Birmingham, England

    @EE WATCH WAS EVENTUALLY RETURNED AFTER ADVISOR FAFFED ABOUT WITH IT IN THE BACK FOR AN HOUR TRYING TO FIX, HE ALSO FORGOT TO GIVE ME MY SIM BACK SO I THEN HAD TO RETURN BACK TO THE STORE AFTER SETTING OFF HOME

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @ee I’m not happy, I took out broadband with you about 15 months ago, I was told I would get 10gig added to my mobile data. I have just realised this isn’t the case and I’ve brought extra data that I should never have needed to buy!

  • licklemouse Stuart Cockerill (@licklemouse) reported from Solihull, England

    @VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money

  • InfamousSuk Infamous Suk (@InfamousSuk) reported from West Bromwich, England

    @EE Had no issues with you guys was a loyal customer from orange to tmobile to ee (15+ years) but you guys took my friends and family discount away 😥sniff sniff

  • DeanPeasley Deano (@DeanPeasley) reported from Dudley, England

    When 4G was introduced 3G went terrible.. now 5G is here, 4G is terrible. Talk about ways to get the customer to sign into more expensive data plans @EE #5G #5gishere #4G

  • TROYBLVD (@TROYBLVD) reported from Birmingham, England

    @EE I DONT WANT IT REPAIRED I WANT MY MONEY BACK IVE NOT BROKEN IT LTE SERVICE NOT WORKING

  • yogapuff67 🍸Lisa Pearson🍸 (@yogapuff67) reported from Birmingham, England

    @EE I've had a problem for the last week now, a message comes up intermittently saying that mobile data has temporarily been switched off by the operator. This has affected using certain sites like WhatsApp & Twitter while I'm out.

  • JasonWa30721137 Jason Watts (@JasonWa30721137) reported from Birmingham, England

    @EE full strength 4g signal at B5 7QU and no bandwidth at all. Come on EE. Put 50p in the meter. We’re paying enough for the data! #ripoff

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SeanRJordan Sean R. Jordan (@SeanRJordan) reported

    Nice of @EE to warn customers in my area they are doing maintenance. as a result I have missed some important calls this morning as I keep losing service.

  • AmrikSingh_14 #iamJuice (@AmrikSingh_14) reported

    Absolutely horrible customer service from @EE Most other retailers have had #PS5 stock drops multiple times, nothing from EE. Their social media post the same generic replies to customers queries. Their chat agents have advised stock will be available today but guess what 🤬

  • hartejack Jack Harte (@hartejack) reported

    @SonyUK @EE @Android I'm intermittently being locked out of my XZ2 (phone requiring PIN; PIN confirm button not showing; PIN registering after 4 digits, which is too few) - is this a known issue? Any advice?

  • AmrikSingh_14 #iamJuice (@AmrikSingh_14) reported

    @KingDreMMA @EE Yep. I was on their chat service & was advised stock would be available from today but their twitter is saying no stock. It seems like @EE think it's fine for their staff to lie to customers 🤬

  • jayehartxx Jaye (@jayehartxx) reported

    @ellagoodchild2 @EE Definitely go Tesco then! At least if there’s any problems you can actually easily speak to someone and the contracts are so simple to keep track of! I really hope your dad manages to get some sort of refund from it all eventually!

  • finbar78 baz (@finbar78) reported

    @EE I’m still waiting for my broadband to be connected since 29th January, open reach keep attending and failing and you keep promising to call me with updates but never do #gettingfrustrated

  • sammy_osullivan Sammy O'Sullivan 💙 (@sammy_osullivan) reported

    @EE second day with no service!

  • paulondon666 pavlin yankov (@paulondon666) reported from London Colney, England

    @EE Help

  • cudell_ Catherine Udell (@cudell_) reported

    @EE For the last few days my phone has been on Emergency calls only for the majority of the time. Is there any reason for this?

  • laurarussell211 laurarussell21084 (@laurarussell211) reported

    @EE EE network down for the 2nd day in a row meaning I've misses important medical calls today. I've turned Wi-Fi calling on now (doesn't work when I'm out on my walk though)but wish I knew in advance - disappointed! Hope we'll get discount on our bills for lack of service?