EE Outage Report in Smethwick, Sandwell, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Smethwick come from postal codes B66.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 26: Problems at EE
EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (35%)
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Internet (34%)
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Total Blackout (18%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Walsall, Tipton, Wolverhampton, Solihull, Kidderminster, Tamworth, Redditch, Willenhall, Bromsgrove, Dudley, Halesowen, Sutton Coldfield, Stourbridge and Hampton in Arden.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
TV | |
| Birmingham |
Internet | |
| Walsall |
||
| Tipton |
Phone | |
| Wolverhampton |
Phone | |
| Solihull |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Karen Horne
(@mrskhorne) reported
from
Sheldon, England
Youngest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@ee I asked a question a few days ago and you ignored me. It's things like thid that really make me question why I am loyal and sticking with you since you took over from Orange. I asked do you know when we will get 10G Network in UK
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JH 🥳🪩
(@jfrncs_) reported
from
Birmingham, England
Not @EE showing as full signal 5G but not actually providing a 5G service
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James Larner
(@james_larner) reported
from
Birmingham, England
@EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless
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swingeymart
(@theblackstrat) reported
from
Hunnington, England
@EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response
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Paul Cadman 🧡
(@PaulCadmanUK) reported
from
Birmingham, England
@EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻
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David Farrell
(@B25dave) reported
from
Dudley, England
Dear @Apple @EE whoever is trying to piss me off and purchase space in a cloud when my phone has adequate storage capacity please **** right off Thanks
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Liam H
(@LiamHBCFC) reported
from
Birmingham, England
@EE is down in Birmingham phone lines down
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Keith Cartwright
(@keith291) reported
from
Dudley, England
@EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information
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Keith Cartwright
(@keith291) reported
from
Dudley, England
@EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2
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✯𝓜εℛcε∂εs✯ 💫
(@mercede72928186) reported
from
Willenhall, England
Anyone on EE having trouble making calls ? Mine keeps cutting off #EE @EE
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Dan Badger
(@badgers_back) reported
from
Birmingham, England
Arrrgghh @EE is absolutely ****. Moved to them a few months ago and nothing but problems and today I can’t dial out 😩
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MJP - mastodonapp.uk/@mrmjprice
(@mrmjprice) reported
from
Birmingham, England
@gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.
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Guy
(@gukea) reported
from
Halesowen, England
@mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.
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MJP - mastodonapp.uk/@mrmjprice
(@mrmjprice) reported
from
Birmingham, England
What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠
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june baby
(@harvey_khela) reported
from
Dudley, England
What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August
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Richard Franks
(@richardpfranks) reported
from
Birmingham, England
@EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?
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Nikki Moore
(@horselady_nr) reported
from
Tamworth District, England
@EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me
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Mr Norm's Premier league adventure extravaganza 🍻
(@NormWolves1877) reported
from
West Bromwich, England
Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Wednesfield, England
@nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Grifter
(@Grifter_62) reported
@EE the broadband and TV service has been down all day and evening I will require a credit for every day you fail with your service
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DanRowley mr Everton 2015
(@rowleydan) reported
@EE Internet is down at 9pm...
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aka James Bond
(@FeelitWorking) reported
@EE I've set up a Hub Pro for a relative. The auto channel doesn't work, it defaults to lowest channels. Why does it send hidden SSIDs out? Main MAC = EE:EE:22:33:44:55, Hidden MAC = EE:EE:22:33:44:56. It's 1 out on each band. What's the Hidden one for?
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Paul Jamieson
(@PaulJam78548402) reported
@EE are we receiving compensation for the lack of service we have received in the past few days?
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Rhys
(@rhyscook) reported
@EE I have data roaming on but this link is not working, can someone from the customer service team not contact me and resolve?
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Rhys
(@rhyscook) reported
@EE your messaging service is not working and I need to purchase the data roaming package, please contact me
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Josh
(@JHague91) reported
@EE is THE worst network ever I'm finding a new 1
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Sarah 🌼 & Jasper 🐾
(@madcow42) reported
@EE You text me about a complaint saying you’ve closed the case because I didn’t respond to calls. Well how am I supposed to have responded to calls when I’ve not had any and you’re admitting there are issues with voice calls on your network! Thanks for no help.
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Graeme
(@boydy_g) reported
@EE mast down again. Msg resolve in 14 hrs, then 7 hrs now we are taking a while- we will get back to you. As no fixed landline ee only way so Wi-Fi calling is like trying to stir tea with a choc spoon. What are you going to do about? Give comp so we can use another mobile!
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Max (Power) Woodrow
(@WRS_Gaming) reported
@silver47872 @EE I haven’t had internet for the past day and a half and been using hotspots since it went down