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EE Outage Report in Smethwick, Sandwell, England

Why is my EE service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Smethwick come from postal codes B66 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Tamworth, Solihull, Oldbury, West Bromwich, Birmingham, Walsall, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Sutton Coldfield, Kingswinford, Willenhall, and Bilston.

CityProblem TypeReport Time
Tamworth Phone 2 hours ago
Solihull Wi-fi 20 hours ago
Oldbury Wi-fi 1 day ago
West Bromwich Internet 1 day ago
Birmingham Internet 1 day ago
Birmingham Total Blackout 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • SirAndyDavies
    Andy Davies! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SirAndyDavies) reported from Birmingham, England

    @Thomberley @ShaunPi73634082 @EE Never!

  • Rob_Edwards90
    Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE I spoke to your customer service team this morning and they were great thanks.

  • dinglette1972
    Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Wednesfield, England

    @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

  • Pingviners_n
    P. Angela Grant (@Pingviners_n) reported from Birmingham, England

    @EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • RxAbdalla1
    Dr. Abdalla M Ahmed (@RxAbdalla1) reported from Birmingham, England

    @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • haani_m1
    Haani İYİ (@haani_m1) reported from Birmingham, England

    @EE what’s with no service how do i have no signal or service without WiFi

  • hellomattwalker
    Matt (@hellomattwalker) reported from Birmingham, England

    Major issues with @EE today. Complete loss of signal, let alone data use.

  • king_body_art
    King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

  • leehunt4
    lee hunt (@leehunt4) reported from West Bromwich, England

    @EE hi is there problems with the network signal is bad

  • Andy_Lane_
    Andy L. (@Andy_Lane_) reported from Birmingham, England

    @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

  • pyper18th
    Kira🦁 (@pyper18th) reported from Birmingham, England

    @EE is there a chat with yourselves to cancel my BB?

  • ukb00tlegs
    ukb00tlegs (@ukb00tlegs) reported from Birmingham, England

    @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

  • Rob_Edwards90
    Your Boy, Rob Edwards. (@Rob_Edwards90) reported from Brownhills, England

    @EE broadband down all day. Hoping all will be sorted by the morning since I work form home... Help me out please EE.

  • jayedwards96
    jay (@jayedwards96) reported from Birmingham, England

    @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

  • ShaneoTheBaggie
    Shane (@ShaneoTheBaggie) reported from West Bromwich, England

    When will your service be fully up and running @EE? Mobile data still dropping in and out

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • RosieJ0
    Joanne Gough (@RosieJ0) reported from Wombourne, England

    @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • thephdrunner
    Emma Neachell (@thephdrunner) reported

    @EE I'm still experiencing issues accessing My EE both online and on my phone. I've been waiting for a password reset link for 45 minutes.

  • RichTWarms
    RTW 🏃🏼🚴🏼 🌍 (@RichTWarms) reported

    @ee @bt_uk Nearly 2022, we're all returning to more regular travel, and still too much to ask to have a constant data signal on the train line between London and St Albans? Still, could spend money on celebrities, eh?

  • gregbeirne
    Greg Beirne (@gregbeirne) reported

    @EE You're replying to god knows how many tweets about the same app problem that could be dealt with in a pinned tweet, but I'm stuck abroad with no phone network!! PLEASE will you take a look at my DM which I sent yesterday afternoon?!!

  • geraintjones
    Geraint Jones (@geraintjones) reported

    @EE what's happening with phone reception in the Rhondda today? No signal at all.

  • Evasmumma
    kim (@Evasmumma) reported

    @EE terrible service. Network issues for months due to faulty mast. Was offered 1 month free yet you still took my payment. Upgrade due, you want to charge £15 extra to my plan as EE offer the best network coverage? Emails are being ignored.

  • thelukebamsey
    L U K E (@thelukebamsey) reported

    @EE I need help with setting my Apple Watch data plan?

  • jacquiel_c
    Jacquie (@jacquiel_c) reported

    @EE my husband has been treated appallingly by your customer service team. Still getting nowhere fast. Once my contract is up I’m out of here after 20 loyal years

  • BenjiPopkid
    Benji Popkid (@BenjiPopkid) reported

    Ordered a Ring 2 from @EE. They can't even tell me when they will be in stock. They actually think that this is acceptable, and that customers should just suck it up. Gone are the days of actual customer service

  • BloodStormX
    Adam (@BloodStormX) reported

    When my contract runs out in 14months I will NOT be renewing contact with @EE #EE. Kevin Bacon can eat my arse. Diabolical service. #notimpressed

  • JaneSquire5
    Jane Squire (@JaneSquire5) reported

    @EE did you know you are letting loyal customers down? Can see a "good as new" deal as a new customer but can't upgrade to it. Chap on 150 couldn't help either. Suggested I contact your "customer resolution team". #itshouldntbethishard #newcustomerdeals #loyalcustomersshafted