EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Dudley, West Bromwich, Kidderminster, Smethwick, Wolverhampton, Wednesbury, Stourbridge, and Walsall.

City	Problem Type	Report Time
Birmingham	Internet	22 hours ago
Birmingham	Internet	1 day ago
Dudley	Internet	2 days ago
West Bromwich	Internet	3 days ago
West Bromwich	Internet	3 days ago
Birmingham	Phone	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Keith Cartwright (@keith291) reported 2 minutes ago from Dudley, England

  @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

• 
  Zee (@ZSJaved123) reported 9 minutes ago from Birmingham, England

  What on earth is happening to your signal. Sort it out!!! @EE

• 
  C5 (@OoRITE_C4) reported 11 minutes ago from Birmingham, England

  So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

• 
  Jordan Ladley (@jordanladley) reported 14 minutes ago from Solihull, England

  @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

• 
  Robert Holmes (@H95342533Holmes) reported 18 minutes ago from Tamworth District, England

  @EE Rubbish network EE giffgaff is the best 💯💯💯💯

• 
  Your Boy, Rob Edwards. (@Rob_Edwards90) reported 18 minutes ago from Brownhills, England

  @EE I spoke to your customer service team this morning and they were great thanks.

• 
  Haani İYİ (@haani_m1) reported 21 minutes ago from Birmingham, England

  @EE what’s with no service how do i have no signal or service without WiFi

• 
  Andy L. (@Andy_Lane_) reported 26 minutes ago from Birmingham, England

  @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

• 
  Pat Murphy Wright (@Pattimwr) reported 26 minutes ago from Birmingham, England

  @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

• 
  Neil Waters (@muddy7617) reported 26 minutes ago from Solihull, England

  @EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

• 
  ryan holyhead (@theorbsta) reported 27 minutes ago from Walsall Wood, England

  @EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

• 
  ARCF (@AlumRockCF) reported 27 minutes ago from Birmingham, England

  @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

• 
  ukb00tlegs (@ukb00tlegs) reported 28 minutes ago from Birmingham, England

  @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 32 minutes ago from Birmingham, England

  @gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.

• 
  JH 🥳🪩 (@jfrncs_) reported 32 minutes ago from Birmingham, England

  Not @EE showing as full signal 5G but not actually providing a 5G service

• 
  lee hunt (@leehunt4) reported 35 minutes ago from West Bromwich, England

  @EE hi is there problems with the network signal is bad

• 
  Dave Roney (@bigdavehotrod77) reported 44 minutes ago from Birmingham, England

  @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

• 
  Jules (@falmouth_wolf) reported 45 minutes ago from Willenhall, England

  @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 58 minutes ago from Birmingham, England

  What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

• 
  Sarita (@saritaverma11) reported 60 minutes ago from Birmingham, England

  @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Jordan (@jordanpaj) reported 6 minutes ago

  @EE Thx. The issue is that many users are generally older not very tech savvy, (my neighbour is 92) and so could well end up with no service if there is a power cut.

• 
  eleanor binns (@franbinns) reported 7 minutes ago

  EE broadband is absolute rubbish @EE talked into switching from sky..told I would be reimbursed for leaving fees (I wasn’t) now my super duper fast broadband fibre buffers all the time. I wish I’d never changed

• 
  Lumpy Pete (@LumpyPete) reported 9 minutes ago

  @LeilaniDowding @EE They did this to us a couple of years ago, bought an uninterruptable power supply (UPS) for any power cuts which happens a lot round here. Can't help thinking we'll regret getting rid of landlines, we're putting all our eggs in one (digital) basket, no good will come of it.

• 
  micka9990 (@Michael66108716) reported 10 minutes ago

  @EE Can you give me a number straight to customer support , be 10x easier if you had online chat like most suppliers have

• 
  davewalshcreative (@davewcreative) reported 11 minutes ago

  @sophie_reed98 @EE Because they want new customer details that they can sell on to make more money than your plan. They have yours, mine and they’ve already sold them probably twice over. They don’t care about loyalty - never have never will.

• 
  Lottie T 🙂🏖 (@Lottie3T) reported 12 minutes ago

  @LeilaniDowding @EE I live rurally, I don’t even have a mobile signal most of the time outside of WiFi. Rural communities are not served well by mobile phone companies.

• 
  KMA (@KMAUK24) reported 20 minutes ago

  @EE EE mobile service has been down the last 2 days! In postcode area SA62 6RJ WEST WALES! I have reported and signed up for alerts and states known issue! When will it be fixed?? It’s unacceptable

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 21 minutes ago

  @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!

• 
  beth (@loisgriff_) reported 23 minutes ago

  @jonesaw @EE I just called. We the masses are broke in my area, so they are going to get fixed. So, could be without service for a few days or hours.

• 
  Andrew Robinson (@apr9999) reported 23 minutes ago

  @EE I did call again and the woman said she'd send him a message to call me. That was over 3 hours ago. This was all about retaining me as a customer. Henry had an idea that he was going to check out and come back to me.