EE outages and service status in Smethwick, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Jul 18, 7:05 PM GMT+1.
- Internet (70%)
- Phone (14%)
- E-mail (5%)
- Total Blackout (5%)
- Wi-fi (5%)
- TV (2%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent EE outage reports came from the following cities: Walsall, Birmingham, Dudley, Solihull, Wolverhampton, Sutton Coldfield, West Bromwich, Wednesbury, Willenhall, and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall
|
Internet | 2 days ago |
|
Birmingham
|
Internet | 2 days ago |
|
Dudley
|
Phone | 3 days ago |
|
Dudley
|
Internet | 6 days ago |
|
Solihull
|
Wi-fi | 6 days ago |
|
Birmingham
|
6 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Ben Franklin. (@benavfcfranklin) reported from Dudley, England@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
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ryan holyhead (@theorbsta) reported from Walsall Wood, England@EE I cannot gift data to my daughter through the app or my online account. Help please
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ryan holyhead (@theorbsta) reported from Walsall Wood, England@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
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Andy L. (@Andy_Lane_) reported from Birmingham, England@EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?
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Jean Thierry (@MutliRaceMan) reported from Birmingham, England@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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Zee (@ZSJaved123) reported from Birmingham, EnglandWhat on earth is happening to your signal. Sort it out!!! @EE
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Dean Kavanagh (@dean_kavanagh) reported from Solihull, England@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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R Joberns (@rjoberns) reported from Halesowen, England@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
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Loreta (@lottynew) reported from Beoley, England@EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !
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Dave Roney (@bigdavehotrod77) reported from Birmingham, England@EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy
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Nikki Moore (@horselady_nr) reported from Tamworth District, England@EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me
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R Joberns (@rjoberns) reported from Halesowen, England@EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle
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Jody (@Jarrook) reported from Wolverhampton, EnglandJust realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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Lesa Horton MBE (@horton_lesa) reported from West Bromwich, England@EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not
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Paul Cadman 🧡 (@PaulCadmanUK) reported from Birmingham, England@EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻
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Sarita (@saritaverma11) reported from Birmingham, England@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??
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P. Angela Grant (@Pingviners_n) reported from Birmingham, England@EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!
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𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported from Wednesfield, England@EE i’m getting no internet signal whatsoever guys, what’s going on?!
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James Houghton (@UniqueJames) reported from Birmingham, England@EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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sophie (@sophie_reed98) reportedHey @EE let us talk to a damn person on the phone instead of these stupid af text. One of the main reasons I'm thinking of leaving. You used to be able to get through to someone from ur mains in Newcastle quickly now its all these ****** text with ai.
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Lara (@EtchesLara) reported@EE I’ve been without a working phone outside my house for 4 days now because of a signalling issue (meaning when I’m outside my house I have NO contact with anyone) As well as no one being able to call me from my house. When is this issue going to be fixed??
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sunil bedi (@colnbrook1) reported@EE Have just spoken to your customer service team - appalling- not willing to compensate for the failure to connect to roaming- closing the case before speaking to the technical team - really shocked at this appalling service
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Boltonfan96 (@boltonfan96) reported@England @EE We have to be the only country that can’t have a flags up supporting our team it’s like a ghost town everywhere hardly no flags because of this **** goverment @UKLabour can’t comprehend how that makes our players feel seeing all over countries with there nation flags everywhere
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Lindsay Brunt (@Lindsay_Brunt) reported@EE the worst internet ever! WFH is difficult and when contact your service team constantly told ‘no issues’…. Can’t wait to leave your company! everything takes 10 times longer! #fail #awful #leave
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Gary (@GaryGaryweir11) reportedI have never been able to log in to my business account since joining you and you have just billed me for £275 when I was on holiday and had the holiday package daily!!!!!! @EE
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Emily gregory (@emilygreg22) reported@KimElizabethF @EE They are telling you what to do to get it sorted so why are you not listening? Make a complaint if you want but you still need to ring
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Batchie (@BigAl70) reported@DerekAllan61 @EE I use Tesco the piggyback off O2 network. Never had any issues aff them and if you have a clubcard ye get a discount on monthly and fone rental, they do it as 2 separate contracts so can change the usage package you use when needed
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Caitriona Jenkins (@CaitrionaJenki1) reported@EE How can I speak to someone who will fix the fault on my landline please? I have spent hours on the phone and finally got through to someone sensible @ee last week. They confirmed calling my landline from a mobile is simply a dead line. Call back promised today. Nothing.
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Lindsay Brunt (@Lindsay_Brunt) reported@EE I’ve spoken again to complaints team and have been spoken to very poorly by your staff. You have breached the contract and don’t have and resolution to fix the internet… how do I escalate further?