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EE Outage Report in Smethwick, Sandwell, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 01/31/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: Sutton Coldfield, Birmingham, Oldbury, Dudley, Wolverhampton, Walsall, Rowley Regis, Bilston, Tipton, Willenhall, Kidderminster, Redditch, West Bromwich, Brierley Hill and Smethwick.

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City Problem Type Report Time
United KingdomSutton Coldfield Total Blackout
United KingdomBirmingham Wi-fi
United KingdomOldbury Wi-fi
United KingdomBirmingham Total Blackout
United KingdomBirmingham Phone
United KingdomBirmingham Phone

Community Discussion

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • theblackstrat swingeymart (@theblackstrat) reported from Hunnington, England

    @EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response

  • NormWolves1877 Mr Norm's Premier league adventure extravaganza 🍻 (@NormWolves1877) reported from West Bromwich, England

    Hey @EE what on earth is wrong with your customer service line, iv been trying to get through for the past few days and iv been on hold for half an hour and then it cuts me off, all I want to do is upgrade my phone, but I might be get second thoughts now 😒

  • keith291 Keith Cartwright (@keith291) reported from Dudley, England

    @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

  • mrmjprice MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England

    @gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.

  • mrmjprice MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported from Birmingham, England

    What on earth is going on with @EE signal in Birmingham city centre & the cross-city line!? And I say that as an employee! 🫠

  • james_larner James Larner (@james_larner) reported from Birmingham, England

    @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

  • B25dave David Farrell (@B25dave) reported from Dudley, England

    Dear @Apple @EE whoever is trying to piss me off and purchase space in a cloud when my phone has adequate storage capacity please **** right off Thanks

  • harvey_khela june baby (@harvey_khela) reported from Dudley, England

    What happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August

  • mercede72928186 ✯𝓜εℛcε∂εs✯ 💫 (@mercede72928186) reported from Willenhall, England

    Anyone on EE having trouble making calls ? Mine keeps cutting off #EE @EE

  • mrskhorne Karen Horne (@mrskhorne) reported from Sheldon, England

    Youngest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts

  • PaulCadmanUK Paul Cadman 🧡 (@PaulCadmanUK) reported from Birmingham, England

    @EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻

  • keith291 Keith Cartwright (@keith291) reported from Dudley, England

    @EE What is going on in Dudley (DY2) no phone reception for two days, only information available is “we have a fault and it will take 16 hours to fix” that was 24 hours ago, still waiting, no reception, no information

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Wednesfield, England

    @nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.

  • LiamHBCFC Liam H (@LiamHBCFC) reported from Birmingham, England

    @EE is down in Birmingham phone lines down

  • badgers_back Dan Badger (@badgers_back) reported from Birmingham, England

    Arrrgghh @EE is absolutely ****. Moved to them a few months ago and nothing but problems and today I can’t dial out 😩

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @ee I asked a question a few days ago and you ignored me. It's things like thid that really make me question why I am loyal and sticking with you since you took over from Orange. I asked do you know when we will get 10G Network in UK

  • richardpfranks Richard Franks (@richardpfranks) reported from Birmingham, England

    @EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?

  • gukea Guy (@gukea) reported from Halesowen, England

    @mrmjprice @EE It was awful last night. As soon as we moved towards the village it started working. I presume the mast closest to the centre was saturated.

  • jfrncs_ JH 🥳🪩 (@jfrncs_) reported from Birmingham, England

    Not @EE showing as full signal 5G but not actually providing a 5G service

  • horselady_nr Nikki Moore (@horselady_nr) reported from Tamworth District, England

    @EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • darren_bamforth Darren Bamforth (@darren_bamforth) reported

    @EE Can’t get a bloody signal at work though where I actually need to use my phone. But hey, far more important to be able to do a video on a sodding beach. Get your priorities right.

  • Corbo12Ian Ian Corbishley (@Corbo12Ian) reported

    @cmsdrums @peterkyle It’s just one of the many things, all of which added together,show why leaving the EU was wrong. I left @EE when they introduced roaming charges after saying they wouldn’t. Their rep tried to tell me it was down to “ new legislation” 🙄

  • NortyTiger Kell (@NortyTiger) reported

    Hi @EE I have no internet connection, mobile signal is poor and barely connecting. I have urgent work to do tomorrow and need internet. Your offices are closed so I can’t speak to anyone. Can you help please?

  • ZRaghoobar Zragzy07 (@ZRaghoobar) reported

    @karim_dhamani @EE Same I just had a bad customer experience with the PS5 order, they asked for password

  • mptickner Mark P Tickner (@mptickner) reported

    Beyond a joke how @ee cannot filter spam texts out. My phone can detect them and block them, I can spot then, but your network cannot? Investment needed there, instead of shaving people on mountains.

  • Jamie5Star Jamie Höllis (@Jamie5Star) reported

    @Ebzzzzzz @EE @O2 It’s so annoying cause most of the time I check my emails when I’m doing things so I just click on ****

  • willowsafc81 Steve Wilson (@willowsafc81) reported

    @EE I've just got a new sim only deal. I can't use the my ee app though, I assume because I used it about 3 years ago. Is there anything you can do to help?

  • AstaLunaMoon ✨Moon✨ (@AstaLunaMoon) reported

    @EE How will this help with number spoofing and people calling me telling me I’ve called them when I haven’t? Seems a weird thing to help stop people using my number to scam people with but ok I’ll try it. Thank you

  • asd94 Andrew (@asd94) reported

    @EE a number from your network is spewing out covid PCR test spam texts. Is there anything you can do to disable this number?

  • NortyTiger Kell (@NortyTiger) reported

    @AngeliqAngela @EE Yes wait! I asked a question an hour ago as internet is down can’t get any help!