EE Outage Report in Smethwick, Sandwell, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Solihull, Oldbury, West Bromwich, Birmingham, Walsall, Kidderminster, Wolverhampton, Wednesbury, Dudley, Smethwick, Tamworth, Sutton Coldfield, Kingswinford, Willenhall, and Bilston.

City	Problem Type	Report Time
Solihull	Wi-fi	9 hours ago
Oldbury	Wi-fi	16 hours ago
West Bromwich	Internet	18 hours ago
Birmingham	Internet	21 hours ago
Birmingham	Total Blackout	2 days ago
Birmingham	Total Blackout	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Waseem Zaffar (@WaseemZaffar) reported 1 minute ago from Birmingham, England

  These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

• 
  mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported 7 minutes ago from Wednesfield, England

  @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

• 
  Dan Harris (@dan04harris) reported 11 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  j7b7 (@Jeanybabesb) reported 15 minutes ago from Walsall Wood, England

  Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

• 
  Yusuf (@yusuf_huraira) reported 20 minutes ago from Birmingham, England

  @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

• 
  Stephen Lapper (@StephenLapper) reported 22 minutes ago from Wolverhampton, England

  @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

• 
  Karl W Newton Photography (@kwn_photouk) reported 26 minutes ago from Birmingham, England

  @EE not been able to send SMS messages all evening...firstly error 38...now error 28...have searched your community and tried l suggestions with no luck...please help!

• 
  Sophia Goldsmith (@dinglette1972) reported 29 minutes ago from Wednesfield, England

  @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

• 
  Garath Williams (@therealGDJ) reported 30 minutes ago from Solihull, England

  @EE I want my account credited and switched back on. YOUR system has messed up not me. Two choices, fix it or let me leave.

• 
  Dave Roney (@bigdavehotrod77) reported 31 minutes ago from Birmingham, England

  @EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy

• 
  Gordé (@ReissOmari) reported 33 minutes ago from Birmingham, England

  alright I need a way out of o2 because I’m paying £60+ a month for **** ALL signal, I’m ******* sick of this now. Birmingham signal is the worst. @ee help me out please

• 
  Dip singh (@dip974) reported 40 minutes ago from Wednesfield, England

  @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

• 
  François Souyri (@francoissouyri) reported 42 minutes ago from Birmingham, England

  @EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort

• 
  Kieran (@kieran_stanley) reported 48 minutes ago from Birmingham, England

  @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

• 
  Bukky Kelani (@kelaniebookie) reported 51 minutes ago from Birmingham, England

  @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

• 
  Paul Williams🦁 (@pgw1) reported 52 minutes ago from Birmingham, England

  @EE I'm paying for an extra 1GB of data a month which I don't need. How do I cancel this.

• 
  Dip singh (@dip974) reported 54 minutes ago from Wednesfield, England

  @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

• 
  Ben Gorman (@bjwgorman) reported 55 minutes ago from Solihull, England

  @EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!

• 
  gort (@andygorton63) reported 58 minutes ago from Dudley, England

  @dinglette1972 @EE **** em off go with someone else 👍

• 
  Dave (@stourdave) reported 60 minutes ago from West Bromwich, England

  @EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Mitchell (@MrPMitch) reported 7 minutes ago

  @EE No. Sorry for delay in replying, I’ve had to wait until now to be able to use mobile internet… is it acceptable to take a week to fix an issue that would’ve taken hours if it had happened in a more populated area?

• 
  jon williams (@jon16923) reported 7 minutes ago

  @EE hi currently out in Mexico do you have any tips on strongest signal whilst I'm out here most of the time I'm on h+ and keeps dropping out I have it set to automatic

• 
  Jamie Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉🏏🍻 (@HoggyEvans) reported 8 minutes ago

  @EE Just cancelled mine.. EE wanted £71 a month for iPhone 14plus and upfront cost. Another network £49 both with around 100gb data with no upfront cost. No point upgrading with them.

• 
  jim gibb (@jacktar93) reported 11 minutes ago

  @bt_uk @btsportfootball @EE seriously ee and BT should not be allowed anywhere near football again service fails waiting more than an hour for either of the charlatans to answer their phone TRULY TERRIBLE SERVICE

• 
  ailsa (@ailsahomewood) reported 17 minutes ago

  @EE I have a mini 4gee WiFi router but don't have an EE phone and can't top it up, please can you help?

• 
  Reuben Alghali (@reubenalghali) reported 18 minutes ago

  @EE your 5G/4G/3G mobile service has been down in Brixton SW9 since Saturday, only in a specific area, roughly a square mile. Can you investigate?

• 
  ammar_b (@ammarhb87) reported 18 minutes ago

  Extremely disappointed with @EE - their customer service is in shambles and they make zero effort in retaining loyal customers #EE @VodafoneUK @O2 - can you folks offer me a better deal?

• 
  edward thomas (@edster994) reported 19 minutes ago

  @EE it not allowing me to send mutlimedia by text. i have my data on and have signal

• 
  Bob Gabbey (@BobGabbey) reported 20 minutes ago

  @ee help please. I was talking to Lauren on 30/9 re switching to your broadband service with BT package. She was due to call me back 3/10 but unfortunately I was unavailable. Can you please ask her to call me back again as I’m keen to sort this out.

• 
  Karl Dyson (@karldyson) reported 22 minutes ago

  Despite good signal, no actual data throughput on @EE 4G 🙄 Switching to the other SIM on a different provider and all ok (dual SIM, not a power off/swap/power on)