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EE Outage Report in Smethwick, Sandwell, England

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The latest reports from users having issues in Smethwick come from postal codes B67 and B66.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 12/09/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: Tamworth, Wolverhampton, Birmingham, Dudley, Brierley Hill, Sutton Coldfield, West Bromwich, Walsall, Oldbury, Smethwick, Halesowen, Redditch, Tipton, Solihull and Kingswinford.

Loading map, please wait...
City Problem Type Report Time
United KingdomTamworth Phone
United KingdomWolverhampton Wi-fi
United KingdomBirmingham Total Blackout
United KingdomDudley Internet
United KingdomBrierley Hill Phone
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • jedibikrt76 jedibiker (@jedibikrt76) reported from Birmingham, England

    @EE why always is my signal so low? Two bars out 4? All the time

  • Hitendra70 Hitendra (@Hitendra70) reported from West Bromwich, England

    @EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

  • richardkimberl3 richard kimberley (@richardkimberl3) reported from Redditch, England

    @EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours

  • yusuf_huraira Yusuf (@yusuf_huraira) reported from Birmingham, England

    @EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!

  • muddy7617 Neil Waters (@muddy7617) reported from Solihull, England

    @EE You could help by offering the same consumer protection in store as online. Seems unethical to me.

  • AlumRockCF ARCF (@AlumRockCF) reported from Birmingham, England

    @EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

  • mercede72928186 mercedes hodson 💁🏼‍♀️ (@mercede72928186) reported from Wednesfield, England

    @EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.

  • dip974 Dip singh (@dip974) reported from Wednesfield, England

    @EE Terrible customer service keeping promises then break promises that’s not professional coming from EE

  • jordanladley Jordan Ladley (@jordanladley) reported from Solihull, England

    @EE hello. Text my pac code then someone rang me. They said they would call back but never did.

  • nicole118nicole nicole (@nicole118nicole) reported from Birmingham, England

    @EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

  • M_elleLeVell Mademoiselle LeVell Comedy (@M_elleLeVell) reported from Birmingham, England

    @EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

  • dip974 Dip singh (@dip974) reported from Wednesfield, England

    @EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid

  • kelaniebookie Bukky Kelani (@kelaniebookie) reported from Birmingham, England

    @EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

  • iancruise1972 Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England

    @EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

  • StephenLapper Stephen Lapper (@StephenLapper) reported from Wolverhampton, England

    @EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.

  • dan04harris Dan Harris (@dan04harris) reported from Walsall Wood, England

    Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

  • Breny85 Brenden (@Breny85) reported from Birmingham, England

    @EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

  • carpe_dm_uk carpe_dm_uk (@carpe_dm_uk) reported from Birmingham, England

    @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

  • kieran_stanley Kieran (@kieran_stanley) reported from Birmingham, England

    @niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂

  • bjwgorman Ben Gorman (@bjwgorman) reported from Solihull, England

    @EE had really bad signal the last two weeks. Only 1 bar. Working at home and people can’t hear me! Help!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • OG_SilentMover OG SilentMover (@OG_SilentMover) reported

    I'm a long standing @EE customer that spends in excess of £200+ every month for a service I'm not currently receiving, this highly disappointing. Today marks 4 days without any broadband, which is just not good enough. I've had an engineer out today and still have no service.

  • duncan_dandie Duncan Dandie (@duncan_dandie) reported

    @EE I’m struggling to reset my eeperks password. Please help! Tried to calm but help was none existent and poor 🙏

  • jammur3 JamesM (@jammur3) reported

    @EE can you DM me regarding a sim swap activation problem.. I'm Trying to help an elderly neighbor who can't visit your store..

  • lisamcewan_ lmmcewan (@lisamcewan_) reported

    @EE I have not had signal at my work for over a year and now I don't have any from my house. Why is it so bad?

  • spydamanz spydamanz (@spydamanz) reported

    @monzo due to @EE having a unstable crashing website £650 has been taken from my account

  • gadrumkeynofo The Angry Elf (@gadrumkeynofo) reported

    @EE We are paying our bills every month, but frankly, we are getting nowhere near the service we should be. The signal strength is so poor in our locality (and has deteriorated) - in an emergency, I certainly wouldn't want to be stuck. Fix it, please.

  • fmkhan213 F. (@fmkhan213) reported

    The most pathetic network provider award should go to @Plusnet! I have not been able to use any kind of social media on my phone on 4g for the past 17 days! This is beyond ridiculous. The only excuse they can come up with is mast issues with @EE towers. For half a month???

  • sbrownphoto Steve Brown (@sbrownphoto) reported

    Hey @EE i know you said you would cover my Dec bill which you have, but its been 10 further days since Andy discussed the Level 2 complaint. Yet in the status it says "We're on it. We expect good service within 16 hours, but some fixes take a little longer." - #NOSIGNAL

  • IanRElliot Ian Elliot 🇬🇧🫁🎱⚽🏁 (@IanRElliot) reported

    If @EE, @VodafoneUK and @O2 want to improve the new customer experience. Bring back switching mid-contract because nobody can move anywhere until they pay their huge device plans

  • Staunton_James James H. Staunton (@Staunton_James) reported

    @EE What would be really useful, would be a guide of what you have to press on the automated system to get a PAC code. It's very difficult to figure it out. I've told everyone how hard it is to cancel and how much extra it has cost me.