EE

EE Outage Report in Smethwick, Sandwell, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Smethwick come from postal codes B66.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Smethwick, Sandwell, England 01/31/2026 11:55

January 31: Problems at EE

EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent EE outage reports came from the following cities: Smethwick, Sutton Coldfield, Birmingham, Oldbury, Dudley, Wolverhampton, Walsall, Rowley Regis, Bilston, Tipton, Willenhall, Kidderminster, Redditch, West Bromwich and Brierley Hill.

Loading map, please wait...
City Problem Type Report Time
United KingdomSmethwick Internet
United KingdomSutton Coldfield Total Blackout
United KingdomBirmingham Wi-fi
United KingdomOldbury Wi-fi
United KingdomBirmingham Total Blackout
United KingdomBirmingham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • stourdave Dave (@stourdave) reported from West Bromwich, England

    @EE So I could still do it after the date, but not take advantage of the offer. Poor terms, really 😉

  • pgw1 Paul Williams🦁 (@pgw1) reported from Birmingham, England

    @EE I'm paying for an extra 1GB of data a month which I don't need. How do I cancel this.

  • KheraDesigns Dip singh (@KheraDesigns) reported from Solihull, England

    EE is an absolute joke coming. They have promised me on 4 occasions that they will call me back to resolve an issue and they haven’t. 1 minute before the end of his shift I receive this text message.... absolute JOKE @ee @eecustomerservice

  • Jeanybabesb j7b7 (@Jeanybabesb) reported from Walsall Wood, England

    Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2

  • tiablake__ T I A B L A K E (@tiablake__) reported from Solihull, England

    Why is my data not working @EE

  • dinglette1972 Sophia Goldsmith (@dinglette1972) reported from Wednesfield, England

    @EE Very disappointed on how you treat your loyal customers. Been with you since the Orange days. Yet you won't give me a fifth line due to a missed payment. Which I've paid. I'm due an upgrade so I may shop around and look elsewhere.

  • spoonaah alex spooner (@spoonaah) reported from Birmingham, England

    @EE you’ve attempted to deliver my phone to the incorrect address, this is the 2nd issue I’ve had with delivery in as many weeks, please can someone get in touch with me ASAP to resolve

  • idl3wis Iain Lewis (@idl3wis) reported from Wolverhampton, England

    @EE Hi had free BT Sport 3 month add on through contract. Expires 02/01 and want to cancel so not charged. I've text STOP to 150 but getting option to cancel either on large screen or to watch live on tablet/device. I don't want either.

  • BenMarkley Ben Markley (@BenMarkley) reported from Tamworth District, England

    @BootBorisOut @ThreeUKSupport Exactly. @EE managed it on day one of iPhone supporting eSIM. what exactly it the issue!!

  • licklemouse Stuart Cockerill (@licklemouse) reported from Solihull, England

    @VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money

  • Jaysixtinine Heisenberg (@Jaysixtinine) reported from Birmingham, England

    I think I might switch to @EE soon because @ThreeUK are a waste of time can’t get signal anyway and it really ***** me off

  • kwn_photouk Karl W Newton Photography (@kwn_photouk) reported from Birmingham, England

    @EE not been able to send SMS messages all evening...firstly error 38...now error 28...have searched your community and tried l suggestions with no luck...please help!

  • therealGDJ Garath Williams (@therealGDJ) reported from Solihull, England

    @EE I want my account credited and switched back on. YOUR system has messed up not me. Two choices, fix it or let me leave.

  • dodge109 rob jones (@dodge109) reported from Wolverhampton, England

    @EE really unhappy with the service I’ve (not) received over last 2 days. I have now been cut off due to fraudulent activity on my account!! Leaving me without any way of being contacted. Spoke to 4 different people all have told me different version of events..

  • Jaysixtinine Heisenberg (@Jaysixtinine) reported from Birmingham, England

    I will be changing my network today because @ThreeUK are a load of shit woke up today with no service now it says 3G and no internet connection @EE here I come @ThreeUK go **** your self

  • ReissOmari Gordé (@ReissOmari) reported from Birmingham, England

    alright I need a way out of o2 because I’m paying £60+ a month for **** ALL signal, I’m ******* sick of this now. Birmingham signal is the worst. @ee help me out please

  • Claytoncast Paul Clayton (@Claytoncast) reported from Birmingham, England

    Back to crappy @EE internet here in Central Birmingham again. At 1130 so hardly peak time. Just crap broadband

  • francoissouyri François Souyri (@francoissouyri) reported from Birmingham, England

    @EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort

  • distantshipsmok sammie (@distantshipsmok) reported from Birmingham, England

    @EE I just need to get the handset replaced as it won't register on the network. Every time I try to register it on the network manually, it says the network isn't available. 3 SIMS that work in other phones have been tried in this handset, but none of them worked in it. (2/2)

  • andygorton63 gort (@andygorton63) reported from Dudley, England

    @dinglette1972 @EE **** em off go with someone else 👍

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • steven_ncl StevenNCL (@steven_ncl) reported

    @SirRtHonSimonV1 @EE well yeah and it's unlocked which means if SMARTY doesn't work for me I will try GiffGaff (who I have for my work phone) or someone else

  • kevinfo46646893 kevin foster (@kevinfo46646893) reported

    @EE still after 6 months getting a poor reception it is really painful regularly getting only 1 bar, nightmare yet constantly told over the last 6 months we are fixing I have been very loyal too EE 4 phones way should I pay you?? Fed up with constant excuses

  • 19fa7de212a247b Jonathan Brickell (@19fa7de212a247b) reported

    @EE really poor show from yourselves today, you are very very close to losing my 6 years of custom and 4 phone lines

  • John__Robinson John Robinson (@John__Robinson) reported

    @EE appears that you don't support the Pixel 6 Pro on your network with esims? Lots of reports about incorrect QR code errors when trying. Can you confirm you will not be charging customers who have requested an esim for this fault?

  • steven_ncl StevenNCL (@steven_ncl) reported

    @SirRtHonSimonV1 @EE .... EE said that he'd not spoken to the correct department in the first place - he rang 150, how on earth is he suppose to know. He left and won't go back. He can now move to any PAYG network whenever good deals come up with no penalty or notice

  • robcotton84 Rob Cotton (@robcotton84) reported

    @EE you having any problems in Glasgow just now? My 5g has been painfully slow/stop start since the weekend?

  • erin_elizbeth Erin Jenkins (@erin_elizbeth) reported

    @EE worst customer service ever

  • jimrow79 James Rowlandson (@jimrow79) reported

    @EE since upgrading from an iPhone 8 to iPhone 13 recently my 4g is awful. Never had an issue on old phone. Says I’ve got 4g, 3 or 4 bars but nothing works properly. Video just buffers. Any ideas?

  • steven_ncl StevenNCL (@steven_ncl) reported

    Today is the day that I can give @ee my notice to leave their mobile phone service and use my new iPhone 13 on a much cheaper network without being ripped off anymore

  • ian_cundy Ian C 🇬🇧🇿🇼🇮🇱🏳️‍🌈 (@ian_cundy) reported

    @steven_ncl @EE Good morning. Out of interest how much did you pay for your new phone? I’ve decided I’ll never go into a contract again. I too will be leaving @EE .