EE Outage Report in Smethwick, Sandwell, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent EE outage reports came from the following cities: Birmingham, Tamworth, Wolverhampton, Dudley, Kingswinford, Redditch, Willenhall, Bilston, Wednesbury, Walsall, Sutton Coldfield, Tipton, Oldbury, West Bromwich and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Jason Watts
(@JasonWa30721137) reported
from
Birmingham, England
@EE full strength 4g signal at B5 7QU and no bandwidth at all. Come on EE. Put 50p in the meter. We’re paying enough for the data! #ripoff
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ຸ
(@TROYBLVD) reported
from
Birmingham, England
@EE WATCH WAS EVENTUALLY RETURNED AFTER ADVISOR FAFFED ABOUT WITH IT IN THE BACK FOR AN HOUR TRYING TO FIX, HE ALSO FORGOT TO GIVE ME MY SIM BACK SO I THEN HAD TO RETURN BACK TO THE STORE AFTER SETTING OFF HOME
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Infamous Suk
(@InfamousSuk) reported
from
West Bromwich, England
One of the worst things i have ever done is move from @EE mobile to @virginmedia mobile as 4g is slower than a slug... currently getting 0.48mbps even my school internet was 2mb 15 years ago pdl 😡😡
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ຸ
(@TROYBLVD) reported
from
Birmingham, England
@EE I DONT WANT IT REPAIRED I WANT MY MONEY BACK IVE NOT BROKEN IT LTE SERVICE NOT WORKING
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John Francis
(@jfrncs_) reported
from
Birmingham, England
Everyone’s 3G was superfast until they brought out 4G. As of today, they’ve launched 5G. Watch them slow down your 4G service over coming months. They’ll claim there’s no change but it’s to pressure phone upgrades. It’s a conspiracy theory led by @EE
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james avfc
(@jamesgr76875698) reported
from
Birmingham, England
@EE hi I’m in Birmingham city centre and the signal is rubbish and that’s being polite , what’s going on , seriously thinking of changing provider
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Kieran
(@HarrisonKieran) reported
from
Birmingham, England
@EE Then to add insult to injury calling me mate last time I checked they wasn’t on my friends list and I’m sure you ask the customer what they prefer to be called, or is that not the case anymore.
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🍸Lisa Pearson🍸
(@yogapuff67) reported
from
Birmingham, England
@EE I've had a problem for the last week now, a message comes up intermittently saying that mobile data has temporarily been switched off by the operator. This has affected using certain sites like WhatsApp & Twitter while I'm out.
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Mags Winthrop
(@MagsWinthrop) reported
from
Dudley, England
@PhilTonks2 @TalkTalk @EE Used to be on o2 but couldn’t get a signal in loads of places. Never have that trouble with EE... we did have a few teething troubles when we got the broadband in at home but they were really good at testing, sending someone out.
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Neil
(@Mr_neil_c) reported
from
Dudley, England
@ee I’m not happy, I took out broadband with you about 15 months ago, I was told I would get 10gig added to my mobile data. I have just realised this isn’t the case and I’ve brought extra data that I should never have needed to buy!
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Infamous Suk
(@InfamousSuk) reported
from
West Bromwich, England
@EE Had no issues with you guys was a loyal customer from orange to tmobile to ee (15+ years) but you guys took my friends and family discount away 😥sniff sniff
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lee hunt
(@leehunt4) reported
from
West Bromwich, England
@EE hi 3 Days now I have had no signal on my Phone Been told there’s no Problem in my area but surely there is cannot make any call or txt
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ຸ
(@TROYBLVD) reported
from
Birmingham, England
@EE IVE BEEN IN UR STORE 45 MINS NOW ADVISOR TRYING TO FIX MY GALAXY WATCH IT SHOULDNT TAKE THIS LONG WOULD RATHER A REFUND CUSTOMER SERVICE HAVE TOLD ME ITS BEING INVESTIGATED I HAVENT GOT TIME FOR U TO INVESTIGATE IT JUST TAKE THE WATCH BACK WASTING MY TIME IN HERE SORT IT OUT
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Eunice Abe
(@fashionenth) reported
from
Birmingham, England
Honestly getting so p*ssed off with @ThreeUKSupport their signal is so bad at my apartment like if I had known I would have just stayed with @EE it was never this bad with them 😡
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John Francis
(@jfrncs_) reported
from
Birmingham, England
My 4G has been ridiculously slow since 5G was turned on. I haven’t had 5G once and live in central Birmingham. Funny that @EE.
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lee hunt
(@leehunt4) reported
from
West Bromwich, England
@EE I messaged earlier on no reply what is Happening with Your services tonight had no signal what’s going on
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Rachel Graham
(@rachelg2711) reported
from
Birmingham, England
@EE I’ve been with EE for many many years pay monthly (never missed a payment ect) and I’ve upgraded and they’ve said I have to pay a security deposit for line rental along with my bill... I’m so confused what this is for...
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Kieran
(@HarrisonKieran) reported
from
Birmingham, England
So @EE has taken 50 pound to top up children’s phones got proof from bank they reversed and took the money but kept telling me card has been declined shocking no one to answer the phones customer service shocking.
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Deano
(@DeanPeasley) reported
from
Dudley, England
When 4G was introduced 3G went terrible.. now 5G is here, 4G is terrible. Talk about ways to get the customer to sign into more expensive data plans @EE #5G #5gishere #4G
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia It’s only been in the past few weeks that it’s gotten so bad. I was getting updates 2 weeks ago from @EE saying they were doing work in my area, but have heard nothing since. Shame you don’t have wi-fi calling
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah 🌼 & Jasper 🐾
(@madcow42) reported
@EE Is it possible for you to advise if you use the same mobile mast as Vodaphone & O2 in my area? I have trouble with both networks, and now they are saying the mast is faulty so do you guys us the same one? I’m looking to transfer my service, thanks
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Boyce Cheese
(@BoyceCheese) reported
@EE I’ll leave it here. Your coverage is terrible and my bills have gone up without telling me, not to mention nuisance calls and txts. Wish I stayed with @ThreeUK
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James Jones
(@_James_Jones_) reported
@EE its bye bye EE. Years with the company no loyalty or a care in the world when it comes to upgrading. All about how much you can swindle from customers. Happy to move to @virginmedia more reasonable deals. Trust pilot reviews are poor for a reason it seems.
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jack roberts
(@Jack13jackJack) reported
@DarrenClay73 @EE Same as me did u go down as a pre order ?
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Gavin MacDonald
(@mac_444) reported
@EE why is your customer service, help articles and generally everything other than your signal so crap? Honestly didn’t think it would be this difficult to use a smart benefit I pay for!
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Olivier
(@Nepomucene) reported
@EE your e-sim activation process is wrong. If your old SIM/E-sim is broken you can’t receive the activation code. Wasted 2h on call/chat/store, and you lost £20+ in costs. Why not have an escape process with @onfido + Login/Pass to send the PIN? Faster for me. Cheaper for you…
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Daniel Knight
(@Danielknight24) reported
Anyone else on @EE got no service I can only get WiFi
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💻 Andrew Beacock
(@abeacock) reported
@villabone @bt_uk @EE That is all utter crap service! If you get stuck for somewhere to work you know where I am👍
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em
(@EmmaWilkins12) reported
@EE are hands down the worst phone company to deal with!!!
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Max Wrigley
(@MaxCWrigley16) reported
Typical. So, this week, I’ve had issues with the internet not working on my MacBook at uni (@ueait, any update on this?) & now my @EE broadband plays up for the second time in two weeks. What I would do to have something that is not going to constantly kick me off the internet…