EE outages and service status in Smethwick, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- EE generated 4 outage signals in the last 24 hours around Smethwick, including 4 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Jul 14, 8:17 PM GMT+1.
- Internet (68%)
- Phone (12%)
- Total Blackout (7%)
- E-mail (5%)
- Wi-fi (5%)
- TV (2%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 14: Problems at EE
EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent EE outage reports came from the following cities: Solihull, Birmingham, Wolverhampton, Sutton Coldfield, Dudley, Walsall, West Bromwich, Wednesbury, Willenhall, Oldbury, and Tamworth.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 minutes ago |
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Wi-fi | 1 hour ago |
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5 hours ago | |
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Internet | 22 hours ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
Nearby cities with recent reports
6 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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tanya mahon (@tattypatch1985) reported from Birmingham, England@EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.
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Karen Horne (@mrskhorne) reported from Sheldon, EnglandYoungest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts
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gort (@andygorton63) reported from Dudley, England@dinglette1972 @EE **** em off go with someone else 👍
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Barry dunn (@dunn_pdunn1) reported from West Bromwich, EnglandHow long before the @EE app is put right been down for a long time now
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Paul Cadman 🧡 (@PaulCadmanUK) reported from Birmingham, England@EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻
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Jules (@falmouth_wolf) reported from Willenhall, England@groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.
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june baby (@harvey_khela) reported from Dudley, EnglandWhat happened to @EE having the best coverage ?! Barely get 5G at home anymore when a few months ago before their ‘essential maintenance’ it was fine ?!!! Anyone else had a drop in signal from EE since like August
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Loreta (@lottynew) reported from Beoley, England@EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !
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Keith Cartwright (@keith291) reported from Dudley, England@EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2
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✯𝓜εℛcε∂εs✯ 💫 (@mercede72928186) reported from Willenhall, EnglandAnyone on EE having trouble making calls ? Mine keeps cutting off #EE @EE
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Richard Franks (@richardpfranks) reported from Birmingham, England@EE why, for the second day running, do I not have enough signal to make a phone call!? I have one bar of signal, sometimes two. I live in a large city not out in the sticks. What’s going on?
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Dave Harte (@daveharte) reported from Birmingham, England@EE All sorted now via a phone call. No problem.
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Ian Cruise #StayHomeSaveLives (@iancruise1972) reported from Birmingham, England@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻
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ryan holyhead (@theorbsta) reported from Walsall Wood, England@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
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deb fitzgerald (@deb_fitzgerald) reported from Birmingham, England@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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Yusuf (@yusuf_huraira) reported from Birmingham, England@EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!
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Haani İYİ (@haani_m1) reported from Birmingham, England@EE what’s with no service how do i have no signal or service without WiFi
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Dean Kavanagh (@dean_kavanagh) reported from Solihull, England@barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!
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lee hunt (@leehunt4) reported from West Bromwich, England@EE hi is there problems with the network signal is bad
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Nikki Jayne (@Nikki_Jayne7) reported from Tamworth District, England@EE why does your live chat never work?! It says it’s open but you go through the details and it’s “busy”. Infuriating.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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👑 Sean 👑 (@kingseany94) reported@NoisyStandard @EE Expects credit for not looking up the signal coverage. Shut up you ****, it’s your fault.
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agrumpyaulman (@agrumpyaulman) reported@EE #billing Check your bills with EE!! After 39 years with BT we switched to EE in June. Never had any inaccuracies in my bills with BT. Ever since switching every bill has been wrong! Staff are friendly and helpful and sort it out but this shouldn’t happen.
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Guy axon (@Guy19013990) reported@EE over 8 phone calls regarding my app not working and no one can fix it and you keep closing my complaints with no resolution why is it so hard for such a big company to work this out
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Hazard Hyena (@hazardhyena) reported@TheBeardedNardo @EE There are so many bad and poor practices going on here that it all seems like a scam even if work was done honestly id have found a different company even if it cost more that is more reputable and reliable then this one its insulting and disrespectful
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ANIA GABB (@aniagabb) reported@EE thank you for this - it’s still not working very well even after reading this. Little disappointed :(
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Sir Rapid Rod (@RodRapid1784) reported@EE It's just the signal
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Gordon Marino (@GordonSMarino) reportedOver two weeks since I wrote to @EE customer services about my account and not even the courtesy of a reply. Phone huge waits, web doesn't work, app wont recognise my account and now ignoring letters. Awful service. Time to contact ombudsman I think.
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Dave (@UK_DC_One) reported@Ofcom A good start Need to make it so everyone can exit a contract if either service being paid for is not up to standard, or after 6 months if not happy can switch at no cost, or added to a contract based on information provided by an agent (@EE did this to me back in December, and now im locked into a phone contract that is not what I was told I was supposed to be paying). It's time these companies are punished for ripping off the British people
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Andrew Berry (@andrewsberry68) reported@EE it one thing claim to have the best service but it's now been waiting to speak to someone for 23mins, not a good service
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Shaun Masterton (@Notretsam) reported@Ofcom Not surprised to see @EE having the most complaints. Their customer service is utterly atrocious. BT used to be brilliant; then EE appeared, and it's been horrendous ever since.