EE outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent EE outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Dudley, Solihull, Sutton Coldfield, West Bromwich, and Wednesbury.

City	Problem Type	Report Time
Birmingham	E-mail	6 hours ago
Wolverhampton	Internet	18 hours ago
Birmingham	Wi-fi	1 day ago
Birmingham	Internet	4 days ago
Wolverhampton	Internet	4 days ago
Birmingham	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Waseem Zaffar (@WaseemZaffar) reported 3 minutes ago from Birmingham, England

  These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

• 
  Tally B (@Bizzle_187) reported 10 minutes ago from Wolverhampton, England

  @EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

• 
  Lesa Horton MBE (@horton_lesa) reported 12 minutes ago from West Bromwich, England

  @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

• 
  Trudy (@trudy_taylor72) reported 16 minutes ago from Tamworth District, England

  @EE our internet is down, switched on & off again still nothing, what does an aqua flashing light on my wifi mean?

• 
  𝕃𝕠𝕦 ℝ𝕖𝕖𝕕 🤍 (@loulabelle46) reported 17 minutes ago from Tamworth District, England

  @SamsungUK Galaxy S21 or S21 ultra 🤔🤔 #HELP whats the difference @WorkforEE @EE

• 
  swingeymart (@theblackstrat) reported 17 minutes ago from Hunnington, England

  @EE getting through to sort a account issue is as bad as it was when Covid hit .. hiked up prices and poor response

• 
  ....Yaz (@DrYazzzz) reported 24 minutes ago from Birmingham, England

  @EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 26 minutes ago from Wednesfield, England

  @nikolajht @ClarenceJi @EE Voda and O2 support it, EE doesn’t as of yet.

• 
  ukb00tlegs (@ukb00tlegs) reported 26 minutes ago from Birmingham, England

  @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

• 
  Dannniiii😁 (@DaniiJonesX) reported 37 minutes ago from Birmingham, England

  @EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?

• 
  Donna (@donnak2002) reported 38 minutes ago from Walsall Wood, England

  @EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

• 
  Jody (@Jarrook) reported 45 minutes ago from Wolverhampton, England

  Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

• 
  MJP - mastodonapp.uk/@mrmjprice (@mrmjprice) reported 48 minutes ago from Birmingham, England

  @gukea @EE There are so many in the city centre that I’d hope it wasn’t a problem but definitely is, needs temp masts during the markets.

• 
  Liam H (@LiamHBCFC) reported 50 minutes ago from Birmingham, England

  @EE is down in Birmingham phone lines down

• 
  𝓛𝓮𝓮 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@lovingit2015) reported 54 minutes ago from West Bromwich, England

  Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

• 
  Barry dunn (@dunn_pdunn1) reported 55 minutes ago from West Bromwich, England

  Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

• 
  James Larner (@james_larner) reported 56 minutes ago from Birmingham, England

  @EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless

• 
  Nikki Moore (@horselady_nr) reported 57 minutes ago from Tamworth District, England

  @EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me

• 
  Sarita (@saritaverma11) reported 58 minutes ago from Birmingham, England

  @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

• 
  ryan holyhead (@theorbsta) reported 60 minutes ago from Walsall Wood, England

  @EE I cannot gift data to my daughter through the app or my online account. Help please

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Dixon (@SiDix67) reported 9 minutes ago

  As I am having one of "those" days... a) Why does it take a GP 2 days to issue a prescription when the system was made digitial to "streamline" the service? b) @EE Have you any idea just how frustrating your diagnostic bots are when your issue does not fit a "box"?

• 
  Les Cashmore (@LesCashmore) reported 9 minutes ago

  @EE I’ve made an appointment to speak with the branch manager next week, I will be making a formal complaint and taking the issue up with him and his staff will verify the hanging up on us. Why didn’t they phone the branch back or call us back? Why do I have to phone you again?

• 
  Fung (@androidfung) reported 13 minutes ago

  @EE Is it that that difficult to enable the BB service? Contact signed a month ago. Received can connected the router to the modem last week. But the activation is delayed for 2 weeks because you have to wait for @WeAreOpenreach to do something.

• 
  Hey Tails 👋 (@TailsQuest) reported 17 minutes ago

  @EE Guys I pay for uncapped speeds and have 5G across all these devices, 2x iPhone and iPad yet I get this problem all the time I do speed test and it says 70+mbps as well as still devices are overheating/frying and typing on my screen at the same time every time I get a new device??

• 
  Rach 🇪🇺 (@MsVespertilio) reported 17 minutes ago

  @EE I’ve spent several hours on the phone to various people to ensure more equipment didn’t get sent. At 11.47 I was assured none would be sent. At 13.17 got a text to say it had been sent. The “best possible solution” is actually listening to customers. Complaints address please.

• 
  Surinder (@SurinderRehal) reported 18 minutes ago

  @EE Guess what? It’s still not working. I don’t want to use an idiotic bot. Send me a direct message. I’ll send you a reply with my postcode and address and when it’s sorted by you then tell me. You pay me nothing I pay you so I’d expect you to fix it. No doubt you will ignore

• 
  In Oxford (@Oxford_Life) reported 20 minutes ago

  @anon_opin Yup, Oxford's 5G signal - or lack thereof - with so-called "best coverage" @EE is atrocious even going around the city centre!

• 
  Lennox Richardson (@lennyrfc) reported 24 minutes ago

  @EE Never ideal & always frustrating - it’s 2100 in the evening & I’ve got one bar of signal strength so I’m not dialling a number to speak to an automated person yet again or have a response via this forum using a bot. Your service is woeful at best.

• 
  Mag (@MiVidaBonita) reported 24 minutes ago

  @ee I have sent you a DM regarding a customer service experience this morning, please can someone get back to me, thanks.

• 
  Stuart Williamson (@ellakerris) reported 33 minutes ago

  @EE @danfotoman1 @ee are so ****, i used to have 7 phones and 2 i pads with them, i`m finally down to 1 phone and i still feel like they are ripping me off. good luck you`ll need it