EE Outage Report in Stourbridge, Dudley, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Stourbridge, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stourbridge, Dudley, England
The most recent EE outage reports came from the following cities: Birmingham, Oldbury, Rowley Regis, Walsall, Dudley, Bilston, Tipton, Willenhall, Kidderminster, Wolverhampton, Redditch, West Bromwich, Brierley Hill, Smethwick and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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rob jones
(@dodge109) reported
from
Wolverhampton, England
@EE really unhappy with the service I’ve (not) received over last 2 days. I have now been cut off due to fraudulent activity on my account!! Leaving me without any way of being contacted. Spoke to 4 different people all have told me different version of events..
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Eunice Abe
(@fashionenth) reported
from
Birmingham, England
Honestly getting so p*ssed off with @ThreeUKSupport their signal is so bad at my apartment like if I had known I would have just stayed with @EE it was never this bad with them 😡
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Iain Lewis
(@idl3wis) reported
from
Wolverhampton, England
@EE Hi had free BT Sport 3 month add on through contract. Expires 02/01 and want to cancel so not charged. I've text STOP to 150 but getting option to cancel either on large screen or to watch live on tablet/device. I don't want either.
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Paul Williams🦁
(@pgw1) reported
from
Birmingham, England
@EE I'm paying for an extra 1GB of data a month which I don't need. How do I cancel this.
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sammie
(@distantshipsmok) reported
from
Birmingham, England
@EE The SIM won't work in it, but the SIM works in my old phone. It registers that the SIM card is in, but it says Emergency Calls Only. The handset hasn't been blacklisted - that was checked at an EE store and by tech support. I took the contract out last Thursday online. (1/2)
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Deano
(@DeanPeasley) reported
from
Dudley, England
When 4G was introduced 3G went terrible.. now 5G is here, 4G is terrible. Talk about ways to get the customer to sign into more expensive data plans @EE #5G #5gishere #4G
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ຸ
(@TROYBLVD) reported
from
Birmingham, England
@EE I DONT WANT IT REPAIRED I WANT MY MONEY BACK IVE NOT BROKEN IT LTE SERVICE NOT WORKING
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Neil
(@Mr_neil_c) reported
from
Dudley, England
@ee I’m not happy, I took out broadband with you about 15 months ago, I was told I would get 10gig added to my mobile data. I have just realised this isn’t the case and I’ve brought extra data that I should never have needed to buy!
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alex spooner
(@spoonaah) reported
from
Birmingham, England
@EE you’ve attempted to deliver my phone to the incorrect address, this is the 2nd issue I’ve had with delivery in as many weeks, please can someone get in touch with me ASAP to resolve
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François Souyri
(@francoissouyri) reported
from
Birmingham, England
@EE Please read history of private chat. I haven't been a customer for 2 years. I used a new email now to register, just TRYING to be a customer again, not sure is worth the effort
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j7b7
(@Jeanybabesb) reported
from
Walsall Wood, England
Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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Karl W Newton Photography
(@kwn_photouk) reported
from
Birmingham, England
@EE not been able to send SMS messages all evening...firstly error 38...now error 28...have searched your community and tried l suggestions with no luck...please help!
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Heisenberg
(@Jaysixtinine) reported
from
Birmingham, England
I think I might switch to @EE soon because @ThreeUK are a waste of time can’t get signal anyway and it really ***** me off
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ຸ
(@TROYBLVD) reported
from
Birmingham, England
@EE WATCH WAS EVENTUALLY RETURNED AFTER ADVISOR FAFFED ABOUT WITH IT IN THE BACK FOR AN HOUR TRYING TO FIX, HE ALSO FORGOT TO GIVE ME MY SIM BACK SO I THEN HAD TO RETURN BACK TO THE STORE AFTER SETTING OFF HOME
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia It’s only been in the past few weeks that it’s gotten so bad. I was getting updates 2 weeks ago from @EE saying they were doing work in my area, but have heard nothing since. Shame you don’t have wi-fi calling
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Gordé
(@ReissOmari) reported
from
Birmingham, England
alright I need a way out of o2 because I’m paying £60+ a month for **** ALL signal, I’m ******* sick of this now. Birmingham signal is the worst. @ee help me out please
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Paul Clayton
(@Claytoncast) reported
from
Birmingham, England
Back to crappy @EE internet here in Central Birmingham again. At 1130 so hardly peak time. Just crap broadband
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Heisenberg
(@Jaysixtinine) reported
from
Birmingham, England
I will be changing my network today because @ThreeUK are a load of shit woke up today with no service now it says 3G and no internet connection @EE here I come @ThreeUK go **** your self
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sammie
(@distantshipsmok) reported
from
Birmingham, England
@EE I just need to get the handset replaced as it won't register on the network. Every time I try to register it on the network manually, it says the network isn't available. 3 SIMS that work in other phones have been tried in this handset, but none of them worked in it. (2/2)
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ຸ
(@TROYBLVD) reported
from
Birmingham, England
@EE IVE BEEN IN UR STORE 45 MINS NOW ADVISOR TRYING TO FIX MY GALAXY WATCH IT SHOULDNT TAKE THIS LONG WOULD RATHER A REFUND CUSTOMER SERVICE HAVE TOLD ME ITS BEING INVESTIGATED I HAVENT GOT TIME FOR U TO INVESTIGATE IT JUST TAKE THE WATCH BACK WASTING MY TIME IN HERE SORT IT OUT
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🖤 𝕊𝕒𝕣𝕒𝕙 🖤
(@Hinder_Surprise) reported
@terry_settle @EE They’ve always been great in fairness but the guy I spoke to today just didn’t give a **** and their website is stating incorrect information
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bear
(@bearinldn) reported
@EE TBH i'm sick of dooing that, you just tell me it's a warenty issue and @SamsungUK will sort it, they don't, but you still get paid! I JUST WANT A PHONE THAT WORKS!
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🖤 𝕊𝕒𝕣𝕒𝕙 🖤
(@Hinder_Surprise) reported
Nothing gets me angrier than **** customer service. It’s really not hard. @EE you should really update the dispatch times for orders on your website and train your staff to at least pretend to have empathy for your customers when you’ve misinformed them 🙄
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Martin Pratley
(@mpratley) reported
@EE Shocking service from you guys today. Mother bought sim online with a BT customer discount and gift code and you called today saying you won’t honour it. Why let the online site accept the codes if your not going to honour them
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outdoorshuman
(@outdoorshuman) reported
@Chie_25 @EE @WhatsApp Happens regularly. If poor connection or as stated there is an issue with WhatsApp it will use your network to make the calls. WhatsApp don’t really make this clear. All UK networks offer spend caps of some form to avoid such charges.
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ed o'connell
(@eddieo46) reported
@EE no service in sn95ar Today please help reported online thanks
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Ceri cuff
(@Cericuff1) reported
@EE is your website down? Been trying all afternoon to gift my son some data
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LightningAlex_
(@LightningAlex_) reported
@EE so is it right that I have to pay for you to repair my phone screen under warranty all because it has minor cosmetic damage on the outer casing (as in literally one tiny chip on the side of the phone where the screen didn't have the issue)
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Tez 🦁💜💙🇬🇧🏳️🐻🦖
(@terry_settle) reported
@Hinder_Surprise @EE I fell out with them years ago. I will never use them again
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Destructo-Jay
(@blueStripeLeadr) reported
Ok @ee now I’m seriously vexed! Not only can your chat helpers make any progress but if can’t even call customer services because you’ve illegitimately suspended my account. There will be a reckoning!