EE Outage in Stourbridge, Dudley, England

@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK

@DeanBryan_ @EE Bun voda, they're the worst

So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.

@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.

@EE Hi, has the Volte option been removed from the iPhone 12? I have echo on calls in my car and was advised to switch this off on my 11 pro which solved the problem. Now the issue has returned but I can’t see an option to turn volte off - help!

@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is

@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.

@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.

Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.

@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡

@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.

@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!

@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

@EE I’m still having issues, can’t log into my account

My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?

Will @EE ever fix their app.

@EE All sorted now via a phone call. No problem.

@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

@vickyeightynine @EE This has started happening to me aswell! Did they do anything to help

@JAMES2296RED @EE I have the exact same problem. I have used two different browsers and cleared all my data. I don't really want to call to upgrade, I like being able to look on the website and I can't even do that at present, just takes you back to the same landing page. Very frustrating 😤

@foster63 @EE Also, I don't have the knowledge immediately to hand, so I'll need to look everything up as I go, which is slow, tedious, and error-prone.

@EE hi, I'm due an upgrade but every time I try and sign in it tells me something has gone wrong and I'm logged out. I can't view it on private or see any offers you currently have on phones.

@EE hi! Called a few weeks ago to cancel a tablet contract and haven't heard anything to confirm since then? Was also meant to get a call about a potential business additional line. Please advise.

@EE Just fix it it’s getting on my ******* nerves now that I can’t compete cuz your not promising the WiFi i was told I would get

@EE are there problems with the service in my area this evening have had no 4g most of the day when trying to load app and log in to account also saying error?

@EE come on what is going on !!! Upgraded broadband 👍🏻 however since then regular slow or no service!!!! Kids run out of data ... seriously what am I paying for ???

@EE sick to death of my home broadband being either totally down or slow !!! I was guaranteed a minimum speed ... it’s not happening what is going on ? My kids have used all their data !!!

@EE If I'm not logged in to my EE account then everything is fine but when it tells me to login I login then it takes me back to the begining and I have to scroll through every product but when it gets so far it just shows a spinning symoble underneath and won't load anymore product