EE Outage Report in Stourbridge, Dudley, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Stourbridge, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stourbridge, Dudley, England
The most recent EE outage reports came from the following cities: Birmingham, Dudley, Oldbury, Rowley Regis, Walsall, Bilston, Tipton, Willenhall, Kidderminster, Wolverhampton, Redditch, West Bromwich, Brierley Hill, Smethwick and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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Loreta
(@lottynew) reported
from
Beoley, England
@EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !
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caroline palmer
(@cazman3011) reported
from
Birmingham, England
@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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Forbes Coleman
(@ForbesProducer) reported
from
Birmingham, England
@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
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Donna
(@donnak2002) reported
from
Walsall Wood, England
@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!
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RELLEY.
(@relleypaul) reported
from
Birmingham, England
Will @EE ever fix their app.
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Frog Princess 🐸
(@TheDivineFrog) reported
from
Birmingham, England
@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
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Jody
(@Jarrook) reported
from
Wolverhampton, England
Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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C5
(@OoRITE_C4) reported
from
Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
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Michael de Groot
(@stayingaliveuk) reported
from
Stourport-on-Severn, England
My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?
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C5
(@OoRITE_C4) reported
from
Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
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Zac Davies
(@ZachariahED) reported
from
Walsall Wood, England
@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE I’m still having issues, can’t log into my account
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Tally B
(@Bizzle_187) reported
from
Wolverhampton, England
@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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David Hopkinson
(@davehoppy66) reported
from
Bromsgrove, England
@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
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𝓛𝓮𝓮 🇬🇧 🏴
(@lovingit2015) reported
from
West Bromwich, England
Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.
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Chris Seaman
(@cseaman1975) reported
from
Stourport-on-Severn, England
@EE Hi, has the Volte option been removed from the iPhone 12? I have echo on calls in my car and was advised to switch this off on my 11 pro which solved the problem. Now the issue has returned but I can’t see an option to turn volte off - help!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Rose Ma’Noses
(@IzzysPinkiToe) reported
@MissLauraHolmes @EE *you are strong (I fail at typing)
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Janet Hunt loves too speak my mind conversation
(@Janethu20742544) reported
@knightlore000 @ResponsePS @EE They are all monitered the net only stupid ppl dont relize
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Vea 🇪🇺🐟
(@catch_a_woozle) reported
@cononeilluk @EE Oh dear.. that's disgraceful, piss poor customer care from @EE they won't ever be getting any business from me. Shame on you. 🤬
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NO YOU SHUT UP!
(@RichardCasey) reported
@cononeilluk @EE Yeah, but y'see Con, they are - and im quoting an actual employee in their store when i asked why their lowest price was higher than any other provider - "EE is a premium service, so we can charge more", presumably that logic applies to their behavioir in general too.
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jackie purves
(@jaxx_twisty) reported
@EE is there a problem with ee in Haddington area. We have nothing at all!!!!
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Natalie
(@nataliebe90) reported
@EE hi! My contact ended in June however im still paying for my actual phone even tho that should be paid off now, can you help?!
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Laura Holmes
(@MissLauraHolmes) reported
After demanding that I hand over proof of my disability and after I sent them doctors letters & agreed to send my phone back @EE have finally agreed to release me from my contract. Humiliated but glad to be free. Thanks everyone for your help
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Maria Pxxxx
(@Maria_Max_Jess) reported
@EE might sound like a stupid question but when upgrading it doesn’t list unlimited calls anymore are these still included on the sim only plans??
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Ⓜⓡⓢ Ⓢⓣⓞⓚⓔⓢⓨ #TVTTagTeam 🍎🍎
(@stokesynic) reported
@swimmingmum2 @EE Yeah, a bit of a pain! Should be more ways to cancel
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Kitbag
(@CherryYoghurt77) reported
@EE what the heck are you playing at? You've left my 89 yr old Mum with no service in hospital I've been trying to sort it for an hour but all you've done is mess us about! She's now unable to communicate with family. Disgusting treatment. 😡😡😡