EE Outage Report in Stourbridge, Dudley, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stourbridge, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stourbridge, Dudley, England
The most recent EE outage reports came from the following cities: Birmingham, Halesowen, Wolverhampton, Tipton, Dudley, Brierley Hill, West Bromwich, Walsall, Oldbury, Smethwick, Redditch, Bewdley and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Halesowen |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Wolverhampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
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Hitendra
(@Hitendra70) reported
from
West Bromwich, England
@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
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Ian Cruise #StayHomeSaveLives
(@iancruise1972) reported
from
Birmingham, England
@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻
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Dave Roney
(@bigdavehotrod77) reported
from
Birmingham, England
@EddieIkidyounot @VodafoneGroup @EE I was on Orange when at college. Had no issues for 18 years. Only changed to Vodafone when Ellie-Mae was born, her mom got me a new phone & she was on Vodafone too. Had few issues over years, but this is taking the Mickey. Times r hard enough at moment without all this. Not happy
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ARCF
(@AlumRockCF) reported
from
Birmingham, England
@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE I’ve been a ee customers way bck to when they were called 121 I asked for an upgrade back in 22nd feb I asked for a Samsung s20 ultra 512g !! Yesterday I was sent a Samsung s20 u 126g used not happy been customer for so many yrs this is how I get repaid
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Dip singh
(@dip974) reported
from
Wednesfield, England
@EE Terrible customer service keeping promises then break promises that’s not professional coming from EE
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Mademoiselle LeVell Comedy
(@M_elleLeVell) reported
from
Birmingham, England
@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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carpe_dm_uk
(@carpe_dm_uk) reported
from
Birmingham, England
@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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mercedes hodson 💁🏼♀️
(@mercede72928186) reported
from
Wednesfield, England
@EE No signal just saying searching.. and few folk tried ringing and it’s like Iv been cut off.
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Waseem Zaffar
(@WaseemZaffar) reported
from
Birmingham, England
These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.
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Kieran
(@kieran_stanley) reported
from
Birmingham, England
@niccidiane_lfcx @EE Damn you need to be a little more careful 😂😂
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE I cannot gift data to my daughter through the app or my online account. Help please
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Yusuf
(@yusuf_huraira) reported
from
Birmingham, England
@EE I’m having an issue with the resetting of my password for my account. As a blind person, trying to fill in the audio capture is proving a struggle as my phones not interacting very well with your website. Please help!!!
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Bukky Kelani
(@kelaniebookie) reported
from
Birmingham, England
@EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!
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Brenden
(@Breny85) reported
from
Birmingham, England
@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.
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richard kimberley
(@richardkimberl3) reported
from
Redditch, England
@EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours
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jedibiker
(@jedibikrt76) reported
from
Birmingham, England
@EE why always is my signal so low? Two bars out 4? All the time
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Stephen Lapper
(@StephenLapper) reported
from
Wolverhampton, England
@EE - Hello. I'm on a 5G contract and have had zero network signal today, emergency calls only. My Wife is also on EE, and she has a full signal. Please help.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@mustchooseaname) reported
@EE how long does it take for someone to look at an issue in tech support. Nearly an hour on the phone for an advisor to not listen
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Tyl’Ari
(@tyl_ari) reported
@EE Incompetence to the max, what a complete shambles of a set up you are running... working from home doesn’t mean poor customer service.. cancelled two numbers on the back of several waste of time conversations..
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Laura Hitchcock
(@Laurawantsmore) reported
Are you having a laugh @EE what kind if customer service is that? She's been a customer for over 20 years with your previous companies included. Plus has 2 contracts and has had multiple for us kids over the years. #ee #ripoff #joke
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Chloe
(@Chloebrasier) reported
@EE are the worst I’ve ever had to deal with, can someone let me know of a better mobile provider please 😭😭
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Colette Burgess
(@Colettex) reported
@EE broadband connection has been terrible today, phoned twice and it still hasn’t been sorted out! Working from home means I’m relying on it
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Sean Was Here
(@theseanaj__) reported
@EE Phone is ok Jason, as per my tweet, it's not just EE, but also with Three, O2. Can't confirm Vodaphone as never used them.
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David Brock
(@dbrock1987) reported
@VodafoneUK Already have a complaint manager looking at it. But you letting me know that final bill is in normal cycle and your website confirming within 22 days I don’t think you have a leg to stand on thanks. The date on the bill was March 2021. I have been a happy @EE customer since 2018
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Anwar Hussain
(@nw1gunner) reported
@EE @Ofcom I have had very poor customer service from #EE they have taken no responsibility for my issues with my phone, but instead cold transfer me to other advisors who have not known what is going on. Very poor customer service. I have lost all trust with #EE 👎😡
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Shante
(@ShanteSmiith) reported
@EE how to I cancel new SIM card sent to me
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💥James💥
(@JamesPowers365) reported
@qucharski @EE I intend to take it forward, base on the packaging the phone was originally due for sale in the Czech Republic, I'm guessing somewhere in transit it has been banged causing internal damage to the battery which in turn as caused the scream to crack when it as heated up.