EE Outage Report in Stourbridge, Dudley, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Stourbridge, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stourbridge, Dudley, England
The most recent EE outage reports came from the following cities: Birmingham, Willenhall, Walsall, Kidderminster, Oldbury, Wolverhampton, Redditch, West Bromwich, Brierley Hill, Dudley, Tipton, Smethwick, Halesowen and Bewdley.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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Darren Y (Ginger and Nuts)
(@gingerandnuts) reported
from
Walsall Wood, England
@EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice
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jay
(@jayedwards96) reported
from
Birmingham, England
@EE why is my connection being so slow tonight?
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Liam M-D
(@LiamM_D) reported
from
Aldridge, England
@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?
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Jules
(@falmouth_wolf) reported
from
Willenhall, England
@ChazMeister88 @EE Glad this isn't just me! Having the same two problems
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deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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Sam Billyard
(@sambillyard) reported
from
Redditch, England
Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming
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tanya mahon
(@tattypatch1985) reported
from
Birmingham, England
@EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.
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Zee
(@ZSJaved123) reported
from
Birmingham, England
What on earth is happening to your signal. Sort it out!!! @EE
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𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽.
(@carliemartin) reported
from
Wednesfield, England
@EE i’m getting no internet signal whatsoever guys, what’s going on?!
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Pat Murphy Wright
(@Pattimwr) reported
from
Birmingham, England
@taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!
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Jonathan Whiteland
(@chailey_) reported
from
Birmingham, England
Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
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Tony G
(@APG1959) reported
from
Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
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Sarita
(@saritaverma11) reported
from
Birmingham, England
@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
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upsie daisie
(@upsiedasie) reported
from
Birmingham, England
@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
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Conrad Clinton Noble
(@conrad_noble) reported
from
West Bromwich, England
@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
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Loreta
(@lottynew) reported
from
Beoley, England
@EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !
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Tara
(@t_talbotx) reported
from
West Bromwich, England
@EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Heath
(@PondaDuffus) reported
@EE I second your app and website is not working!!!!
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Something_aboutDivina
(@StooshDivina) reported
@Smileyjoe2020 @EE EE is a crap network and even worse customer service. Get out if you can honestly!
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Emma Haldane
(@xEmmaH92x) reported
@EE Its due to end on 9th March. The connection we have is really poor it can't cope with more than 2 devices at same time and although I've made ee aware of this it meant to be resolved when it's not. Plus it's went up £12 a month so can't justify it
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Lucy Sharp
(@LucySharppp) reported
@EE why is your service so bad in the TN16 area?
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Crackedankles
(@crackedankles) reported
@EE No I’d be happier chatting visibly so people can see how poor your service is. it’s my sons birthday today, and we spent over three hours of it on the phone to you being passed from one ‘supervisor’ to another until eventually disconnected without warning. No ring back. Nice.
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Mark ELVIS Goddard
(@GBsBestElvis) reported
@EE I see you do a 3 month free BT sports, is it easy to cancel after the trial period or do I have to keep it for a while Year?
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grimes
(@bm_grimes) reported
@EE We’ve been on the phone countless times, haven’t been told clearly what’s the problem and no one contacting us when they say they will. It’s starting to upset us, 3 weeks and we’ve been so patient yet nothing is being sorted
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Jack
(@_Jack_HD) reported
@EE was wondering if I could get some help in terms of upgrading contracts. Having a little trouble with the website
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᛫ ᚴᚱᛁᛋ᛫
(@KaPOWitsCHRIS) reported
@EE Yep, still the same problem
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Alfie Lee
(@OneAlfieLee) reported
@EE my @btsport app is no longer working (ID003) after switching from free add on to paid one! This is a travesty for the weekend! Help!