EE Outage Report in Stourbridge, Dudley, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stourbridge, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stourbridge, Dudley, England
The most recent EE outage reports came from the following cities: Birmingham, Bilston, West Bromwich, Oldbury, Redditch, Wordsley, Dudley, Wolverhampton, Kidderminster, Smethwick, Walsall, Rowley Regis, Tipton, Willenhall and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Phone | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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Barry dunn
(@dunn_pdunn1) reported
from
West Bromwich, England
Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE
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Jules
(@falmouth_wolf) reported
from
Willenhall, England
@groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.
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Tara
(@t_talbotx) reported
from
West Bromwich, England
@EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?
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𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽.
(@carliemartin) reported
from
Wednesfield, England
@EE i’m getting no internet signal whatsoever guys, what’s going on?!
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Barry dunn
(@dunn_pdunn1) reported
from
West Bromwich, England
How long before the @EE app is put right been down for a long time now
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Sarita
(@saritaverma11) reported
from
Birmingham, England
@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??
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tanya mahon
(@tattypatch1985) reported
from
Birmingham, England
@EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.
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Andy L.
(@Andy_Lane_) reported
from
Birmingham, England
@EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?
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Zee
(@ZSJaved123) reported
from
Birmingham, England
What on earth is happening to your signal. Sort it out!!! @EE
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Conrad Clinton Noble
(@conrad_noble) reported
from
West Bromwich, England
@EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.
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Jonathan Whiteland
(@chailey_) reported
from
Birmingham, England
Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
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Sam Billyard
(@sambillyard) reported
from
Redditch, England
Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming
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Liam M-D
(@LiamM_D) reported
from
Aldridge, England
@EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?
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Tony G
(@APG1959) reported
from
Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
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ukb00tlegs
(@ukb00tlegs) reported
from
Birmingham, England
@EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result
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jay
(@jayedwards96) reported
from
Birmingham, England
@EE why is my connection being so slow tonight?
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Lesa Horton MBE
(@horton_lesa) reported
from
West Bromwich, England
@EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not
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Jules
(@falmouth_wolf) reported
from
Willenhall, England
@ChazMeister88 @EE Glad this isn't just me! Having the same two problems
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Darren Y (Ginger and Nuts)
(@gingerandnuts) reported
from
Walsall Wood, England
@EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice
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Pat Murphy Wright
(@Pattimwr) reported
from
Birmingham, England
@taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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James Wordsworth
(@jamesdw25) reported
Trying to buy at PS5 Through @EE is a laughing stock, says £10 upfront cost but then get to checkout and they want £210 upfront they when you fill in all your Info it crashes and does nothing. Great way to treat long standing customers
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Wainy
(@Wainy2895) reported
@EE had an outage since 4pm. No phone service whatsoever. All that money a month for this.
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C L Λ S H
(@rupertclash) reported
Conversation change: have lived in my house for 5 years with no issue but the last month have had zero @EE signal anywhere in it. Website says there’s planned work nearby but doesn’t say why/when/etc and holy Christ it’s infuriating. Utter horseshit.
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Nigel Walsh 🙌🏻
(@nigelwalsh) reported
@darrencornish @EE @AskAmex Finally got through. Was asked to fax I through ot them. Fax. I’m living in 2022. Not 1992. Oh god help me. In some ways we have some so far. But in others. We have so far to go
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Emma Johnson
(@emmajjohnson75) reported
@EE shocking that my father in law who is in his 70’s has been missold a broadband service that is reaching only 4Mb download speed. They say as this is reaching minimum acceptable speed of 2mb nothing they can do!! £20 a month and can’t even use his smart TV. Disgusting.
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Victoria Lawson
(@VIC_Bright_eyes) reported
@BTCare @EE I’ve been loyal BT customer & never had a problem,UNTIL they change you to EE! 5 days now and STILL waiting for my number to port over. I’ve lost business and other important calls. This is shocking customer service!! Still waiting…
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Noel Walch
(@noel_walch) reported
@EE Still the same issue. Everytime I go to the EE store, online, I try look at any tablet and it directs me to a login screen. If I do login(my only option) , I'm stuck at the add your device screen.
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Natalie Avery
(@natavery) reported
@EE really frustrated mobile broadband not working since last Thursday in Brecon & we are home workers! Network status continues to show 8hrs to fix. No info coming forward.
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darrencornish
(@darrencornish) reported
@nigelwalsh @EE It’s endemic now. I know of many outsource contracts where targets on call answering time only trigger once the customer has got through the initial messaging (high volume of calls) and selection of option. A % of customers quit at the cried wolf message so hit target.
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The Pop Stop Chicken & Shrimp
(@The_Pop_Stop) reported
@MarcAllera @EE what a joke been with 121, EE, T-Mobile for over 16years and you can't be bothered to respond to a complaint, to the contrary your "executive team" of whom are incompetent actually diable our sim card "by accident" of which is the emergency contact No 4 our kids!