EE Outage Report in Stourbridge, Dudley, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stourbridge, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at EE
EE is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stourbridge, Dudley, England
The most recent EE outage reports came from the following cities: Birmingham, Wordsley, Dudley, Redditch, Wolverhampton, Kidderminster, Smethwick, Oldbury, Walsall, Rowley Regis, Bilston, Tipton, Willenhall, West Bromwich and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Phone | |
| Birmingham |
Phone | |
| Wordsley |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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𝓛𝓮𝓮 🇬🇧 🏴
(@lovingit2015) reported
from
West Bromwich, England
Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.
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David Hopkinson
(@davehoppy66) reported
from
Bromsgrove, England
@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
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Michael de Groot
(@stayingaliveuk) reported
from
Stourport-on-Severn, England
My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?
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Donna
(@donnak2002) reported
from
Walsall Wood, England
@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!
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Chris Seaman
(@cseaman1975) reported
from
Stourport-on-Severn, England
@EE Hi, has the Volte option been removed from the iPhone 12? I have echo on calls in my car and was advised to switch this off on my 11 pro which solved the problem. Now the issue has returned but I can’t see an option to turn volte off - help!
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RELLEY.
(@relleypaul) reported
from
Birmingham, England
Will @EE ever fix their app.
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Jody
(@Jarrook) reported
from
Wolverhampton, England
Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
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Tally B
(@Bizzle_187) reported
from
Wolverhampton, England
@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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Frog Princess 🐸
(@TheDivineFrog) reported
from
Birmingham, England
@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
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Zac Davies
(@ZachariahED) reported
from
Walsall Wood, England
@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.
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Loreta
(@lottynew) reported
from
Beoley, England
@EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE I’m still having issues, can’t log into my account
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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C5
(@OoRITE_C4) reported
from
Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
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Forbes Coleman
(@ForbesProducer) reported
from
Birmingham, England
@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
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caroline palmer
(@cazman3011) reported
from
Birmingham, England
@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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C5
(@OoRITE_C4) reported
from
Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John Trainer
(@JohnDaTrainer) reported
Service transfer from @bt_uk to @EE is a farce. Ten days, daily phone calls & number’s still not moved.
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🏴ᗯᖇᗴ᙭ᕼᗩᗰ Ǥᗩᗰᗴᖇ🎮⚽🏉
(@wrexham_gamer) reported
@JezCorden EE have been offering this for the last 3 years ..I know cause I'm a customer @EE will never go back to #SamsungUnpacked2023 series phones though #googlepixel has my Android heart
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Wai Lei
(@wlei4) reported
@EE Absolutely rubbish. Sign up a week ago and Sim not arrived. Customer service is an automated recording that hung up. Then you receive email about direct debit when you dont even have a sim card. Pathetic
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Paul McCann
(@BismoreJock) reported
@EE why does your app literally never work? It's been error messages for years. You're a tech and comms company yet your app would shame a primary school's absence line.
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Richie Prynne
(@CCSRichie) reported
@EE Nice to get a personal reply but the problem for most is that a multimillion dollar corporation can’t afford to take a hit but the buck keeps stopping with the minimum wage worker. Who do we tell we’re increasing our fees? The buck stops with the poorest. Doesn’t seem right.
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ryan
(@ryanon120fps) reported
So my bill is due with @ee. But the payment service is down. And on top of this there is no one in the office to process a payment. BUT on top of that the 5G speeds have been so slow the last week or so…
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Ben Craig
(@bendougcraig) reported
@EE morning! Just wondering why you haven’t given me the promised call back and continue to over charge me? Considering it’s your **** up you don’t seem to want to rectify it. So much for your “best customer service” and “no 1 network”
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James 🇬🇧
(@ItsJamesPowers) reported
(Thread (11/14) I had previously raised my issue with @OfCom. They opened a ticket and forwarded it to the @EE executive care team, Whose position was basically "We have noted you have complained to Ofcom but we don't give a Damn"
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James 🇬🇧
(@ItsJamesPowers) reported
( Thread (13/14) I have been a customer of @EE for many years this is a company I no longer recognize, since its acquisition by @BT_UK the company has gone downhill, and it’s happened under @MarcAllera's watch.
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dean allott
(@DeanoA73) reported
@EE She has been a customer since last November and she has just took broadband out with bt through EE