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EE

EE Outage Report in Stourbridge, Dudley, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at EE

EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Stourbridge, England

The most recent EE outage reports came from the following cities: Birmingham, Kidderminster, Walsall, Oldbury, Wolverhampton, Wednesbury, Dudley, Smethwick, West Bromwich, Kingswinford, Redditch, Willenhall, Bilston, Tipton, and Wordsley.

CityProblem TypeReport Time
Birmingham Wi-fi 2 minutes ago
Birmingham Internet 21 hours ago
Birmingham Internet 1 day ago
Kidderminster Wi-fi 1 day ago
Kidderminster Wi-fi 1 day ago
Birmingham Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • saritaverma11
    Sarita (@saritaverma11) reported from Birmingham, England

    @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

  • dunn_pdunn1
    Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    How long before the @EE app is put right been down for a long time now

  • jayedwards96
    jay (@jayedwards96) reported from Birmingham, England

    @EE why is my connection being so slow tonight?

  • tattypatch1985
    tanya mahon (@tattypatch1985) reported from Birmingham, England

    @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

  • horton_lesa
    Lesa Horton MBE (@horton_lesa) reported from West Bromwich, England

    @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

  • ukb00tlegs
    ukb00tlegs (@ukb00tlegs) reported from Birmingham, England

    @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

  • Andy_Lane_
    Andy L. (@Andy_Lane_) reported from Birmingham, England

    @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

  • falmouth_wolf
    Jules (@falmouth_wolf) reported from Willenhall, England

    @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

  • conrad_noble
    Conrad Clinton Noble (@conrad_noble) reported from West Bromwich, England

    @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

  • jayedwards96
    jay (@jayedwards96) reported from Birmingham, England

    @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

  • pyper18th
    Kira🦁 (@pyper18th) reported from Birmingham, England

    @EE is there a chat with yourselves to cancel my BB?

  • dunn_pdunn1
    Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

  • LiamM_D
    Liam M-D (@LiamM_D) reported from Aldridge, England

    @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

  • carliemartin
    𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported from Wednesfield, England

    @EE i’m getting no internet signal whatsoever guys, what’s going on?!

  • ZSJaved123
    Zee (@ZSJaved123) reported from Birmingham, England

    What on earth is happening to your signal. Sort it out!!! @EE

  • RxAbdalla1
    Dr. Abdalla M Ahmed (@RxAbdalla1) reported from Birmingham, England

    @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

  • t_talbotx
    Tara (@t_talbotx) reported from West Bromwich, England

    @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

  • falmouth_wolf
    Jules (@falmouth_wolf) reported from Willenhall, England

    @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

  • Pattimwr
    Pat Murphy Wright (@Pattimwr) reported from Birmingham, England

    @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

  • gingerandnuts
    Darren Y (Ginger and Nuts) (@gingerandnuts) reported from Walsall Wood, England

    @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • waltonburger
    Mark Walton (@waltonburger) reported

    @EE Help plus guys .....I've arrived home to no broadband and a flashing router. Who do I contact?

  • juliet_neeson
    Juliet Neeson (@juliet_neeson) reported

    @MarcAllera @EE How incredibly disappointing that you have failed to even acknowledge my email regarding substandard customer service this week. As a CEO you have a responsibility to lead by example. I would really appreciate a response.

  • pandaboik20
    Chris (@pandaboik20) reported

    @EE hey you restricted my sim even though on live chat yesterday I was told I don't need to worry my bills been paid and also I can't even make payment due to your site being down on the my ee part which days sorry we were unable to complete your request right now...

  • Jim53351815
    Jim (@Jim53351815) reported

    @LeeMcilwaine @EE Sure enough, long story short, I ordered my phone anyway. Had to cancel my BT Sport Add On before I could get it again as a Smart Benefit...

  • paulhay93929861
    paul hayward (@paulhay93929861) reported

    @EE Well after all the problems I have had with EE recently. I was pleasantly surprised this morning. I drove past my local mast this morning and there was a huge crain hanging over it. When I arrived home from work this evening I was on full 5G signal .

  • technicatedYT
    Arron Rees (@technicatedYT) reported

    @TheOneWHi @EE How is it their fault??? Apple released it not EE?? Just wait a week and stop being rude lmao.

  • AaliyahNadia_
    Aaliyah (@AaliyahNadia_) reported

    @EE hi, my WiFi router won’t work and flashes aqua. Says the cables aren’t connected but they’re. Is there a problem in the Gl20 area?

  • drewstephen25
    Stephen⚒️ (@drewstephen25) reported

    @EE hi, I have just got a new contract and have registered for the ee app and I can't log in, it just says there's been a problem, I've added my number to the account aswell but still can't log in in.

  • danielraggett
    Daniel Raggett (@danielraggett) reported

    @EE any idea when we're going to start getting a proper signal again in the hamilton/blantyre area? It's been nearly a week and still being told on website they're fixing it.

  • Jomarnigeorgio
    Georgie (@Jomarnigeorgio) reported

    @EE I’m not paying this bill. This contract was cancelled apparently at your end but judging by how awful the customer service has been I think it’s going to cause me more aggravation