EE

EE Outage Report in Stourbridge, Dudley, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Stourbridge, Dudley, England 02/16/2026 09:15

February 16: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Stourbridge, Dudley, England

The most recent EE outage reports came from the following cities: Birmingham, Bilston, West Bromwich, Oldbury, Redditch, Wordsley, Dudley, Wolverhampton, Kidderminster, Smethwick, Walsall, Rowley Regis, Tipton, Willenhall and Brierley Hill.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Phone
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • dunn_pdunn1 Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

  • falmouth_wolf Jules (@falmouth_wolf) reported from Willenhall, England

    @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

  • t_talbotx Tara (@t_talbotx) reported from West Bromwich, England

    @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

  • carliemartin 𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported from Wednesfield, England

    @EE i’m getting no internet signal whatsoever guys, what’s going on?!

  • dunn_pdunn1 Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    How long before the @EE app is put right been down for a long time now

  • saritaverma11 Sarita (@saritaverma11) reported from Birmingham, England

    @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

  • tattypatch1985 tanya mahon (@tattypatch1985) reported from Birmingham, England

    @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

  • Andy_Lane_ Andy L. (@Andy_Lane_) reported from Birmingham, England

    @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

  • ZSJaved123 Zee (@ZSJaved123) reported from Birmingham, England

    What on earth is happening to your signal. Sort it out!!! @EE

  • conrad_noble Conrad Clinton Noble (@conrad_noble) reported from West Bromwich, England

    @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

  • chailey_ Jonathan Whiteland (@chailey_) reported from Birmingham, England

    Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>

  • sambillyard Sam Billyard (@sambillyard) reported from Redditch, England

    Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming

  • LiamM_D Liam M-D (@LiamM_D) reported from Aldridge, England

    @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

  • APG1959 Tony G (@APG1959) reported from Birmingham, England

    I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.

  • ukb00tlegs ukb00tlegs (@ukb00tlegs) reported from Birmingham, England

    @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

  • jayedwards96 jay (@jayedwards96) reported from Birmingham, England

    @EE why is my connection being so slow tonight?

  • horton_lesa Lesa Horton MBE (@horton_lesa) reported from West Bromwich, England

    @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

  • falmouth_wolf Jules (@falmouth_wolf) reported from Willenhall, England

    @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

  • gingerandnuts Darren Y (Ginger and Nuts) (@gingerandnuts) reported from Walsall Wood, England

    @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

  • Pattimwr Pat Murphy Wright (@Pattimwr) reported from Birmingham, England

    @taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesdw25 James Wordsworth (@jamesdw25) reported

    Trying to buy at PS5 Through @EE is a laughing stock, says £10 upfront cost but then get to checkout and they want £210 upfront they when you fill in all your Info it crashes and does nothing. Great way to treat long standing customers

  • Wainy2895 Wainy (@Wainy2895) reported

    @EE had an outage since 4pm. No phone service whatsoever. All that money a month for this.

  • rupertclash C L Λ S H (@rupertclash) reported

    Conversation change: have lived in my house for 5 years with no issue but the last month have had zero @EE signal anywhere in it. Website says there’s planned work nearby but doesn’t say why/when/etc and holy Christ it’s infuriating. Utter horseshit.

  • nigelwalsh Nigel Walsh 🙌🏻 (@nigelwalsh) reported

    @darrencornish @EE @AskAmex Finally got through. Was asked to fax I through ot them. Fax. I’m living in 2022. Not 1992. Oh god help me. In some ways we have some so far. But in others. We have so far to go

  • emmajjohnson75 Emma Johnson (@emmajjohnson75) reported

    @EE shocking that my father in law who is in his 70’s has been missold a broadband service that is reaching only 4Mb download speed. They say as this is reaching minimum acceptable speed of 2mb nothing they can do!! £20 a month and can’t even use his smart TV. Disgusting.

  • VIC_Bright_eyes Victoria Lawson (@VIC_Bright_eyes) reported

    @BTCare @EE I’ve been loyal BT customer & never had a problem,UNTIL they change you to EE! 5 days now and STILL waiting for my number to port over. I’ve lost business and other important calls. This is shocking customer service!! Still waiting…

  • noel_walch Noel Walch (@noel_walch) reported

    @EE Still the same issue. Everytime I go to the EE store, online, I try look at any tablet and it directs me to a login screen. If I do login(my only option) , I'm stuck at the add your device screen.

  • natavery Natalie Avery (@natavery) reported

    @EE really frustrated mobile broadband not working since last Thursday in Brecon & we are home workers! Network status continues to show 8hrs to fix. No info coming forward.

  • darrencornish darrencornish (@darrencornish) reported

    @nigelwalsh @EE It’s endemic now. I know of many outsource contracts where targets on call answering time only trigger once the customer has got through the initial messaging (high volume of calls) and selection of option. A % of customers quit at the cried wolf message so hit target.

  • The_Pop_Stop The Pop Stop Chicken & Shrimp (@The_Pop_Stop) reported

    @MarcAllera @EE what a joke been with 121, EE, T-Mobile for over 16years and you can't be bothered to respond to a complaint, to the contrary your "executive team" of whom are incompetent actually diable our sim card "by accident" of which is the emergency contact No 4 our kids!