EE Outage in Stourbridge, Dudley, England

@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...

Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..

@EE I’m still having issues, can’t log into my account

My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?

Will @EE ever fix their app.

@EE All sorted now via a phone call. No problem.

@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?

@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please

@EE I cannot gift data to my daughter through the app or my online account. Help please

@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.

@EE why always is my signal so low? Two bars out 4? All the time

@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?

@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠

@EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours

@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻

@EE your mobile phone reception in Hodge Hill, Birmingham, B36 is poor. Can you look to improve your coverage. Thank you. @Ofcom

@EE Hi.... You've charged me for a contract I've never actually had or used (it was cancelled & returned before I even received it) and therefore pushed me overdrawn. And I can't get through to you on phone at the minute.

@EE Why is EE network broadcasting on CNN that it is offering unlimited free data till October. Last I checked you’re giving unlimited data but it is NOT free!

@MarcAllera @EE You have a great network and CS is execellent. Your lack of roaming agreements needs to be addressed. Israel £1.80 incoming/outgoing per minute. Travel package is useless.

@EE the service is down yet again in my area. It was previously down for over two weeks about a week ago. I e not been able to make phone calls whilst at home. Will I be getting some sort of refund?

@EE is a terrible provider with terrible staff!

@EE please help... we’ve had intermittent WiFi for 3 weeks. It was due to be fixed today but didn’t go ahead. I’ve now nearly used all my data. EE is my phone provider & broadband. Heeeelp please!!

Thanks @EE internet has cut out three times in the last hour. Well worth my money.

@EE hi, bought an apple watch for my wife on family plan but having trouble with setup. Says I need an i phone to set it up but I'm using android. Can you help or should I call direct?

@foxycockney I used to be wi @EE, never had any issues wi then either...

@ChrisWStoke @EE Yeah its a joke pricing just looking around I've found a deal on Vodafone network £30 with 125 upfront

@EE u guys give us no signal at all Sat Sun Mon Tues WN1 1QF I go to the ee shop, get fobbed off, again, like I did when I got promised a tablet, discount etc when I signed up, to get f.all You guys just conmen? Or do u compensate people for your utter contempt of your customers?

@EE Terrible pricing for a £599 phone Complete joke!