EE Outage Report in Stourbridge, Dudley, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Stourbridge, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stourbridge, Dudley, England
The most recent EE outage reports came from the following cities: Birmingham, Willenhall, Redditch, West Bromwich, Brierley Hill, Dudley, Oldbury, Tipton, Wolverhampton, Smethwick, Walsall, Halesowen and Bewdley.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Total Blackout | ||
| Total Blackout | ||
| Total Blackout | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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Dave Harte
(@daveharte) reported
from
Birmingham, England
@EE All sorted now via a phone call. No problem.
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carpe_dm_uk
(@carpe_dm_uk) reported
from
Birmingham, England
@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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richard kimberley
(@richardkimberl3) reported
from
Redditch, England
@EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours
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jedibiker
(@jedibikrt76) reported
from
Birmingham, England
@EE why always is my signal so low? Two bars out 4? All the time
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Jody
(@Jarrook) reported
from
Wolverhampton, England
Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE I’m still having issues, can’t log into my account
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PeteSloanPhotography
(@psphotography79) reported
from
Birmingham, England
@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
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Michael de Groot
(@stayingaliveuk) reported
from
Stourport-on-Severn, England
My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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Hitendra
(@Hitendra70) reported
from
West Bromwich, England
@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
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....Yaz
(@DrYazzzz) reported
from
Birmingham, England
@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
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Ian Cruise #StayHomeSaveLives
(@iancruise1972) reported
from
Birmingham, England
@EE Cheers. Had no real issues in 15 years with Orange/EE. Just this one, but need a decent signal to speak with the Mrs. Thanks 👍🏻
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
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Donna
(@donnak2002) reported
from
Walsall Wood, England
@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE I cannot gift data to my daughter through the app or my online account. Help please
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Mademoiselle LeVell Comedy
(@M_elleLeVell) reported
from
Birmingham, England
@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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Frog Princess 🐸
(@TheDivineFrog) reported
from
Birmingham, England
@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
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RELLEY.
(@relleypaul) reported
from
Birmingham, England
Will @EE ever fix their app.
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David Hopkinson
(@davehoppy66) reported
from
Bromsgrove, England
@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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dave jones
(@Davejay1973) reported
@EE can’t speak to anyone by phone, been trying for 2 days. Just want upgrade help!!!!
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NICK CUTTS
(@NICKCUTTS7) reported
@YardleyShooting @EE Most business are now run this way. Service is non existent since 2020 and no one cares. It’s like the last days of Rome before the whole lot burns down.
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Ted
(@ASCmotorschool) reported
@EE Can’t stop daily MYPLACE messages about outages. You still fend off a majority of business and all phone contact. I’ve told 3 customers about you this week and redirected them to THREE who offer service and customer services. Neither of which you are currently Trustpilot time
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DrumCam
(@cdlhh) reported
@EE why did I just get cut-off from customer service whilst trying to upgrade my package then instantly get a text asking me if I was happy or not?The answer is no!It took me over 20 mins to talk to someone, only to be cut-off before actually helping me.Maybe try phoning back EE
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sam
(@swheaton18) reported
from
Braunton, England
@EE fantastic service this morning from re when I called up customer services thinking I’d had my line cut off or possibly a network problem in my area as I was unable to dial out turns out I’m just really stupid hadforgotten I was id switchedairplane mode on yeah IKR
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Chris Barker
(@ChrisBark982) reported
@EE Was at Kendal calling at weekend, service was pointless. A remote area where you would definitely need a phone if something bad happened. Must be the 5% you don’t cover
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ogk
(@ogracekkk) reported
Terrible experience trying for the 6th day in a row to get in touch with @EE customer service on the phone. Emails also sent with no response. Utterly dreadful.
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Fran Barton
(@ludictech) reported
Just starting a customer service interaction with @EE via their app, which I am signed into. Their website says "My EE app... You won’t need to verify it’s you" but already I have been asked for my name and my phone number." I don't think this is going to go well.
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Sir General Strike_MP
(@markthefisher) reported
A twenty minutes wait on the phone to talk to you is NOT Acceptable @EE Companies’ attitudes like this are grinding the rest of us down.
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Diane FD
(@dianefd11) reported
@EE have got to have the worst customer service, ever. After many years with them, I cannot wait to get out of contract, and move to a company that treats its clients better..... Which is probably any of them. I'm a very disgruntled customer at the moment.