EE outages and service status in Stourbridge, England

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stourbridge, England

The most recent EE outage reports came from the following cities: Walsall, Birmingham, Dudley, Wolverhampton, Bridgnorth, West Bromwich, Wednesbury, Willenhall, and Oldbury.

City	Problem Type	Report Time
Walsall	Internet	1 day ago
Birmingham	Internet	1 day ago
Dudley	Phone	2 days ago
Dudley	Internet	5 days ago
Birmingham	E-mail	5 days ago
Birmingham	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

• 
  deb fitzgerald (@deb_fitzgerald) reported 7 seconds ago from Birmingham, England

  @EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day

• 
  Lesa Horton MBE (@horton_lesa) reported 3 minutes ago from West Bromwich, England

  @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

• 
  Joanne Gough (@RosieJ0) reported 4 minutes ago from Wombourne, England

  @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

• 
  RELLEY. (@relleypaul) reported 4 minutes ago from Birmingham, England

  Will @EE ever fix their app.

• 
  Paul Cadman 🧡 (@PaulCadmanUK) reported 6 minutes ago from Birmingham, England

  @EE Phone is down customer service isn’t available due to high demands - Shocking service- AGAIN 🫵🏻

• 
  Jules (@falmouth_wolf) reported 8 minutes ago from Willenhall, England

  @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

• 
  Dannniiii😁 (@DaniiJonesX) reported 12 minutes ago from Birmingham, England

  @EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?

• 
  James Houghton (@UniqueJames) reported 13 minutes ago from Birmingham, England

  @EE I need to open up a customer complaint ticket involving both yourselves and BT, do I call them, or you, or both?

• 
  jay (@jayedwards96) reported 17 minutes ago from Birmingham, England

  @EE why is my connection being so slow tonight?

• 
  ✯𝓜εℛcε∂εs✯ 💫 (@mercede72928186) reported 27 minutes ago from Willenhall, England

  Anyone on EE having trouble making calls ? Mine keeps cutting off #EE @EE

• 
  carpe_dm_uk (@carpe_dm_uk) reported 29 minutes ago from Birmingham, England

  @EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers

• 
  Waseem Zaffar (@WaseemZaffar) reported 30 minutes ago from Birmingham, England

  These attacks on communication masts are disgraceful and those responsible need to be bought to justice. Here in #Lozells, @EE service is being hindered by a damaged mast too.

• 
  Keith Cartwright (@keith291) reported 34 minutes ago from Dudley, England

  @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

• 
  Andy Davies! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SirAndyDavies) reported 35 minutes ago from Birmingham, England

  @Thomberley @ShaunPi73634082 @EE Never!

• 
  PeteSloanPhotography (@psphotography79) reported 47 minutes ago from Birmingham, England

  @ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.

• 
  ukb00tlegs (@ukb00tlegs) reported 49 minutes ago from Birmingham, England

  @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

• 
  Dan Harris (@dan04harris) reported 49 minutes ago from Walsall Wood, England

  Hey @EE my mum has asked me to get in contact with you as her new phone hasn’t arrived. Can you look into this for us the order number is xko279765409. In the confirmation email you said look out for a text but there hasn’t been any text! Please can you help

• 
  𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported 54 minutes ago from Wednesfield, England

  @EE i’m getting no internet signal whatsoever guys, what’s going on?!

• 
  C5 (@OoRITE_C4) reported 57 minutes ago from Birmingham, England

  @DeanBryan_ @EE Bun voda, they're the worst

• 
  Paul Williams🦁 (@pgw1) reported 59 minutes ago from Birmingham, England

  @EE I'm paying for an extra 1GB of data a month which I don't need. How do I cancel this.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Suz Jamieson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SuzJamieson) reported 7 minutes ago

  @EE 40 minutes isn't just "never ideal", it's not happening. I've tried both the number you just quoted and an 0800 number I found online - both go through to the same endless set of menus to then be told I've to wait 40 mins to speak to someone. I could just air the details of/

• 
  Not another one (@NicDenso) reported 8 minutes ago

  @MichelleBeckett I had a similar problem with @EE, they stuck to their terms and conditions like glue, I only had one request and that was they inform a senior person of the situation, I didn't even want them to concede, just be aware of the issue, they point blank refused. I've had 5 contracts with them for about 6 years now. As each one ends I'm going elsewhere on principle now.

• 
  Caitriona Jenkins (@CaitrionaJenki1) reported 10 minutes ago

  @EE How can I speak to someone who will fix the fault on my landline please? I have spent hours on the phone and finally got through to someone sensible @ee last week. They confirmed calling my landline from a mobile is simply a dead line. Call back promised today. Nothing.

• 
  Jon May (@J0NMAY) reported 10 minutes ago

  @EE why on earth has my internet gone so slow it cant load a single page? this is unacceptle when i pay you £180 a month.

• 
  Derek (@DerekAllan61) reported 13 minutes ago

  @EE Ordered a phone Saturday 11th, called customer service Monday 13th 60+ minutes on the phone, called to again Tuesday 14th again 60+ minutes informed to reorder the phone, called again today another 60+ to be informed you don't have the phone in stock RIDICULOUS SERVICE

• 
  deepR777 (@deep_r01) reported 15 minutes ago

  @EE Send be BT router please, your 4g crap box don't work 🥺

• 
  BamBamMK2 (@Williams91898) reported 17 minutes ago

  @EE Yeah says an issue in my area but still had signal but now it’s completely gone off and says won’t be fixed for another 16 hours. Absolutely ridiculous this

• 
  Lara (@EtchesLara) reported 18 minutes ago

  @EE It states there is an issue, in the app, but it’s been 4 days and hasn’t been resolved??

• 
  Lindsay Brunt (@Lindsay_Brunt) reported 18 minutes ago

  @EE the worst internet ever! WFH is difficult and when contact your service team constantly told ‘no issues’…. Can’t wait to leave your company! everything takes 10 times longer! #fail #awful #leave

• 
  sunil bedi (@colnbrook1) reported 19 minutes ago

  @EE Hi there The link you have sent does not work - have tried other connections and still fails - no point now as I am arriving back to U.K. tomorrow- this is soooo disappointing and I would like to be compensated. Really has caused me issues