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EE Outage Report in Stourbridge, Dudley, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Stourbridge, England

The most recent EE outage reports came from the following cities: Birmingham, Oldbury, Walsall, Wolverhampton, Wednesbury, Dudley, Smethwick, West Bromwich, Kingswinford, Redditch, Willenhall, Bilston, Tipton, Wordsley, and Kidderminster.

CityProblem TypeReport Time
Birmingham Internet 1 hour ago
Oldbury Phone 2 hours ago
Birmingham Total Blackout 20 hours ago
Birmingham Total Blackout 23 hours ago
Birmingham Total Blackout 1 day ago
Walsall Phone 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • pyper18th
    Kira🦁 (@pyper18th) reported from Birmingham, England

    @EE is there a chat with yourselves to cancel my BB?

  • horton_lesa
    Lesa Horton MBE (@horton_lesa) reported from West Bromwich, England

    @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

  • carliemartin
    𝙲𝙰𝚁𝙻𝙸𝙴 𝙼𝙰𝚁𝚃𝙸𝙽. (@carliemartin) reported from Wednesfield, England

    @EE i’m getting no internet signal whatsoever guys, what’s going on?!

  • rjoberns
    R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • dunn_pdunn1
    Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    How long before the @EE app is put right been down for a long time now

  • saritaverma11
    Sarita (@saritaverma11) reported from Birmingham, England

    @EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??

  • ZSJaved123
    Zee (@ZSJaved123) reported from Birmingham, England

    What on earth is happening to your signal. Sort it out!!! @EE

  • RxAbdalla1
    Dr. Abdalla M Ahmed (@RxAbdalla1) reported from Birmingham, England

    @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

  • jayedwards96
    jay (@jayedwards96) reported from Birmingham, England

    @EE why is my connection being so slow tonight?

  • conrad_noble
    Conrad Clinton Noble (@conrad_noble) reported from West Bromwich, England

    @EE any sign of the xperia 5 iii coming to your network? As I am now within my early upgrade period and hoping for this handset.

  • LiamM_D
    Liam M-D (@LiamM_D) reported from Aldridge, England

    @EE hello! Who is the best team to speak to about booster boxes? I have them setup in our business - not sure who the account holder is and we need troubleshooting help. Any ideas please?

  • Andy_Lane_
    Andy L. (@Andy_Lane_) reported from Birmingham, England

    @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

  • falmouth_wolf
    Jules (@falmouth_wolf) reported from Willenhall, England

    @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

  • gingerandnuts
    Darren Y (Ginger and Nuts) (@gingerandnuts) reported from Walsall Wood, England

    @EE Spoke to two of the most rudest people from your so-called ‘customer’ services today. 18 year contract with four lines and we’re treated like ‘dirt’. Hopefully my email to @MarcAllera will be more positive. #badcustomerservice #poorcustomerservice

  • dunn_pdunn1
    Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

  • t_talbotx
    Tara (@t_talbotx) reported from West Bromwich, England

    @EE we are trying to early upgrade online, When we get to the checkout it’s stating page not found, Are they’re any issues with the website?

  • falmouth_wolf
    Jules (@falmouth_wolf) reported from Willenhall, England

    @ChazMeister88 @EE Glad this isn't just me! Having the same two problems

  • ukb00tlegs
    ukb00tlegs (@ukb00tlegs) reported from Birmingham, England

    @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

  • jayedwards96
    jay (@jayedwards96) reported from Birmingham, England

    @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

  • tattypatch1985
    tanya mahon (@tattypatch1985) reported from Birmingham, England

    @EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SiimplyDarliin
    SiimplyDarliin (@SiimplyDarliin) reported

    @EE how can I do an upgrade and the upgrade team lie to me in order got me to continue with them. I call bk n I’m told there’s nothing they can do about it. This is called stealing and I’d like to terminate my contract with you

  • RidgeRacer12
    RidgeRacer (@RidgeRacer12) reported

    @EE Yes I know and I appreciate that but just disappointed I’m paying for a service I can’t use 😔

  • NourishxRebecca
    Rebecca Price (@NourishxRebecca) reported

    @EE is there any issue with broadband in the TD4 area? Can’t get my broadband to connect. Thanks.

  • alcampian
    •¤● Ian Campbell ●¤• (@alcampian) reported

    @EE Can you please tell me if Signal Box Model No.74-12584-01 support is still active? The service in my area is virtually unusable. The box connects to my router but not to your system. Your representatives say support has been withdrawn, but your website suggests otherwise.

  • SamKompfner
    Sam Kompfner (@SamKompfner) reported

    @EE Hi, just had brief power cut in ST19 5QZ, and now 4GEE router shows RED for network, despite several reboots. Is local EE mast also affected?

  • dulledrose
    🥀 (@dulledrose) reported

    @EE I’ve upgraded my phone today and accidentally chose to have an enjoy expert set it up during a visit. Can I cancel this as I will be able to do it myself? thank you

  • thatcoolguy___
    That cool guy (@thatcoolguy___) reported

    @RahShivji @EE Exact same issue my end. I actually found by ignoring and not blocking that I get far less.

  • LeonM_Johnson
    Leon Martin (@LeonM_Johnson) reported

    @EE I’m still struggling with my internet, and as of yet haven’t really had any help.

  • watto583
    Tom Watson (@watto583) reported

    @EE Afternoon, ending my second week of degraded network service with poor provision of 4G. Each day I have to provide details in order to be notified of updates. All-round incredibly frustrating. Any end in sight for network improvements at LN5 9**? Thanks.

  • Bertie123B
    bert1e (@Bertie123B) reported

    @EE how come your pay as you go needs renewing monthly ? Sounds to me it’s a pay monthly service.