EE Outage Report in Brierley Hill, Dudley, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Brierley Hill, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Brierley Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at EE
EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Brierley Hill, Dudley, England
The most recent EE outage reports came from the following cities: Birmingham, Oldbury, Redditch, West Bromwich, Wordsley, Dudley, Wolverhampton, Kidderminster, Smethwick, Walsall, Rowley Regis, Bilston, Tipton, Willenhall and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Brierley Hill, England
Latest outage, problems and issue reports in Brierley Hill and nearby locations:
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PeteSloanPhotography
(@psphotography79) reported
from
Birmingham, England
@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
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Mademoiselle LeVell Comedy
(@M_elleLeVell) reported
from
Birmingham, England
@EE For most of today, my mobile phone has said ‘No Service’ Why? I have restarted it several times. It is only working over my home wifi (not supplied by EE) Surely I should not be paying for a service on the days when you don’t give me one?
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richard kimberley
(@richardkimberl3) reported
from
Redditch, England
@EE Hi just received a phone call from this 04650740 saying that there is a problem with my broadband and saying that my broadband will be turned of in 24 hours
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jedibiker
(@jedibikrt76) reported
from
Birmingham, England
@EE why always is my signal so low? Two bars out 4? All the time
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Dave Harte
(@daveharte) reported
from
Birmingham, England
@EE All sorted now via a phone call. No problem.
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE I cannot gift data to my daughter through the app or my online account. Help please
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Michael de Groot
(@stayingaliveuk) reported
from
Stourport-on-Severn, England
My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?
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....Yaz
(@DrYazzzz) reported
from
Birmingham, England
@EE I am experiencing issues with your network. The speed is very slow almost like it is 3g speeds or maybe even slower. I have an unlimited 4g package with yourselves. Can you look into this?
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE I’m still having issues, can’t log into my account
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Donna
(@donnak2002) reported
from
Walsall Wood, England
@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!
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Jody
(@Jarrook) reported
from
Wolverhampton, England
Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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carpe_dm_uk
(@carpe_dm_uk) reported
from
Birmingham, England
@EE hi. Need some help with proof of purchase and usage for an insurance claim please. Could someone message me? Cheers
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David Hopkinson
(@davehoppy66) reported
from
Bromsgrove, England
@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
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𝓛𝓮𝓮 🇬🇧 🏴
(@lovingit2015) reported
from
West Bromwich, England
Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE haven’t been able to log onto my account since Wednesday called customer services still not fixed, new to EE so far not so good 😠
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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ryan holyhead
(@theorbsta) reported
from
Walsall Wood, England
@EE can’t gift data to my daughter. Can’t get through on chat. No option which I can get through on phone. Help with this please
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Hitendra
(@Hitendra70) reported
from
West Bromwich, England
@EE Unfortunately, no, the person did not call me back so the issue is still outstanding. All I want is a nano sim posting out to me.
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Frog Princess 🐸
(@TheDivineFrog) reported
from
Birmingham, England
@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
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RELLEY.
(@relleypaul) reported
from
Birmingham, England
Will @EE ever fix their app.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🏴🇬🇧 Ian IoM 🇮🇲
(@MarkOneIoM) reported
@DdraigyEd @EE It’s never, ever been part of the U.K. - not sure where you looked, but find a better source.
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John Linney
(@thejohnlinney) reported
Dear @EE , Why is your app now terrible? Why are your customer representatives unhelpful? Why are you making it harder to sort out an upgrade? Do you want to lose customers ?!
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karen
(@karenpenf) reported
@virginmedia @EE how quick can you get me up and running with broadband if I’m a a mobile phone customer?
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Evadne W.
(@evadne) reported
@EE Hi, just letting you know, it is still broken online (not showing flat number & crashing on edit) but the folks who replied to my email quoted the correct address (with flat number) so I think the most you can do is to lodge an internal tech ticket for the website.
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Richard Douthwaite ★
(@RichDouthwaite) reported
@GingertrevTrev @EE They send me a text when the service is down. Of course I don't get it because the service is down. I get it at the same time as the text telling me the service is back up. About as useful as a chocolate teapot.
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🏳️🌈 🇬🇧 🇪🇺 Carl Denis 🇪🇺 🇬🇧 🏳️🌈
(@TisMeCarl) reported
Possibly the worst customer service I’ve ever experienced. @EE has been amazing for phone signal, but todays customer service has been the worst… Almost had me in tears, eventually 2 managers in they saw it was their fault. PAC acquired, but now where?
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Jebiga 🇪🇺🏴 🇦🇩🇨🇾🇭🇷🇨🇮
(@Nickpurn300) reported
@EE Ok, but I need to confirm firstly if the reply EE techs gave me, saying that we can not guarantee service if you're at home, moving, or stationary is correct. Otherwise EE have no responsibility to provide any service for the money they take.
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Cole
(@valorantcole) reported
@Jvnnypie @EE sorry to reply to this so late but did u ever get this fixed? Im having the same issue and going to call them tommorow
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Adam
(@admdly) reported
@EE looks like the new SIM only plans come with a speed limit of 100 Mbps unless one of the higher plans is purchased? Undermines benefit of 5G and adding speed limits is terrible idea.
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Nazy Ramzy
(@nazyramzy) reported
@lindsaydr @MarcAllera @EE They're scamming everyone by saying "we're officially uk's number 1 network 9 years in a row". Bullshit