EE Outage Report in Brierley Hill, Dudley, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Brierley Hill, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Brierley Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Brierley Hill, Dudley, England
The most recent EE outage reports came from the following cities: Birmingham, West Bromwich, Oldbury, Redditch, Wordsley, Dudley, Wolverhampton, Kidderminster, Smethwick, Walsall, Rowley Regis, Bilston, Tipton, Willenhall and Brierley Hill.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Brierley Hill, England
Latest outage, problems and issue reports in Brierley Hill and nearby locations:
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Tally B
(@Bizzle_187) reported
from
Wolverhampton, England
@EE wow, spoke to a representative today to see if they want to keep me as a customer but was offered no better deal or any attemp to keep me. May jus go back to @ThreeUK
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Forbes Coleman
(@ForbesProducer) reported
from
Birmingham, England
@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
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Ben Franklin.
(@benavfcfranklin) reported
from
Dudley, England
@EE I have received my new phone today which has BT sport with the contract like my last one did too. However, I am unable to login to the BT app. Please advise.
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deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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C5
(@OoRITE_C4) reported
from
Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
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Chris Seaman
(@cseaman1975) reported
from
Stourport-on-Severn, England
@EE Hi, has the Volte option been removed from the iPhone 12? I have echo on calls in my car and was advised to switch this off on my 11 pro which solved the problem. Now the issue has returned but I can’t see an option to turn volte off - help!
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Frog Princess 🐸
(@TheDivineFrog) reported
from
Birmingham, England
@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
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upsie daisie
(@upsiedasie) reported
from
Birmingham, England
@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE I’m still having issues, can’t log into my account
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C5
(@OoRITE_C4) reported
from
Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
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caroline palmer
(@cazman3011) reported
from
Birmingham, England
@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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David Hopkinson
(@davehoppy66) reported
from
Bromsgrove, England
@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
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𝓛𝓮𝓮 🇬🇧 🏴
(@lovingit2015) reported
from
West Bromwich, England
Rita Ora advert for @EE has to be the worst and most annoying advert to ever broadcast.
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Donna
(@donnak2002) reported
from
Walsall Wood, England
@EE hey guys, I’ve been having issues with my 4g router at home but my 4g on phone is working? Is there an issue!? I’m working from home and hot spotting isn’t ideal?!
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Loreta
(@lottynew) reported
from
Beoley, England
@EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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Jody
(@Jarrook) reported
from
Wolverhampton, England
Just realised that, during a pandemic where we are being encouraged to work work remotely and make smarter choices.. @EE have removed the merge call feature from the network..? Who decided this was a good idea and why were we not told? Thought it was just a bug on iPhone..
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Matthew Sparks
(@matthew_74) reported
from
West Bromwich, England
@EE I've also since learnt that the old one wasn't plugged in to the master socket so that helps. However where she previously had good signal is now poor and vice versa for the rest of the house. I was hopeful that if dual band the equipment further away could...
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Zac Davies
(@ZachariahED) reported
from
Walsall Wood, England
@EE I’ve been waiting on an upgrade delivery for nearly a month, as well as a separate delivery of a new MagSafe charger that you’ve already billed me for. Can’t get through to your service desk. Please help.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Oakleyvale
(@Oakleyvale1) reported
@EE Can’t face it anymore. Been on calls all day and 5G where I live is awful. I’m trying to pair hub and booster but no joy. Can’t be that difficult surely!!?
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Carole Hawkins
(@hawkins_carole) reported
@EE Yet again your Digital Voice telephone system has disconnected our telephone line so I want a refund of the money we pay you for a service you fail to provide. Currently we cannot make or receive any landline calls at all - all we get is a message apologising for not being able to make a call. We live in a black hole where mobile phones are concerned we have no mobile phone signal so if one of us requires emergency help you are going to be held responsible.
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Rosie Barrett
(@RosieB2019) reported
@EE Is anyone else having problems extending a roaming pass while abroad? I keep getting messages to ring 150 if I have a problem. I am in Guadeloupe and I get a french woman telling me 'ce numero n'est pas atttribué' Not helpful. On the App itself I am told all about the ...
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Paul Wreglesworth
(@MacWreg) reported
@EE What is it about Sunday evenings? Service has been atrocious again tonight. I'm fed up of looking at red lights on the router.
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Kingbiniboi
(@kingbiniboi) reported
@EE @EE Please log this as a formal complaint and process my PAC request. I understand my right to leave.
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Rosie Barrett
(@RosieB2019) reported
@EE Ah Ha! @EE so you do get a text when your pass runs out, asking if you'd like to extend. It would be helpful to spell this out clearly in the message you send warning it will run out in 24 hours. Just call this Customer Feedback. And do not tell travellers to ring 150!
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Sandra tilley
(@SandymSm7) reported
@EE isn't time that the signal in cranbrook devon was improved it's shocking iv got no signal or little in doors iv had this issue since iv moved in back in December I sound like a robot iv got wifi calling to and always problem as well
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Steve Jones
(@jonesstevene) reported
@TheCarlFord @EE_helphub90 @EE You're a financial educator and you can't spot the most basic of support scam sites. I hope people who you might be about to educate see this and run a ******* mile.
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tansel
(@tansel_Turuk) reported
@EE I'm so frustrated I can't use the mobile data at home anymore. I contacted you by email a week ago and you still haven't responded. Please cancel the contract. @EE
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Darren
(@2SortsNorfolk) reported
@chloexolouise @EE When the call centre was UK based I never waited long. I left for other reasons, price mainly. I was with them since the One2One days.