EE

EE Outage Report in Brierley Hill, Dudley, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Brierley Hill come from postal codes DY5.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Brierley Hill, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Brierley Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Brierley Hill, Dudley, England 01/13/2026 12:35

January 13: Problems at EE

EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Brierley Hill, Dudley, England

The most recent EE outage reports came from the following cities: Birmingham, Kidderminster, Oldbury, Wolverhampton, Walsall, Willenhall, Redditch, West Bromwich, Brierley Hill, Dudley, Tipton, Smethwick, Halesowen and Bewdley.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Phone
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Brierley Hill, England

Latest outage, problems and issue reports in Brierley Hill and nearby locations:

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    Absolute no @EE data signal and also mobile signal has been on and off all day I hope that you plan on compensating

  • leehunt4 lee hunt (@leehunt4) reported from West Bromwich, England

    @EE hi is there problems with the network signal is bad

  • horton_lesa Lesa Horton MBE (@horton_lesa) reported from West Bromwich, England

    @EE why is it that I have a brand new phone, 5g and connected to he train WiFi and STILL can't stream videos 🤔 best coverage network? I think not

  • dunn_pdunn1 Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    Cannot believe I phone @EE to upgrade & the girl helping me suddenly said got to go the #firealarm going off I think the building could be burning 🔥 down hope she’s ok #EE

  • revCTStAndrews Charles Thomas (@revCTStAndrews) reported from Albrighton, England

    @charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • ukb00tlegs ukb00tlegs (@ukb00tlegs) reported from Birmingham, England

    @EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result

  • dinglette1972 Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Wednesfield, England

    @EE Been a customer since 2010. Been offered an upgrade but need to pay £40 upfront. Utter joke!

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • Andy_Lane_ Andy L. (@Andy_Lane_) reported from Birmingham, England

    @EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • RosieJ0 Joanne Gough (@RosieJ0) reported from Wombourne, England

    @EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.

  • Pingviners_n P. Angela Grant (@Pingviners_n) reported from Birmingham, England

    @EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!

  • jayedwards96 jay (@jayedwards96) reported from Birmingham, England

    @EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time

  • pyper18th Kira🦁 (@pyper18th) reported from Birmingham, England

    @EE is there a chat with yourselves to cancel my BB?

  • RxAbdalla1 Dr. Abdalla M Ahmed (@RxAbdalla1) reported from Birmingham, England

    @EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!

  • hellomattwalker Matt (@hellomattwalker) reported from Birmingham, England

    Major issues with @EE today. Complete loss of signal, let alone data use.

  • haani_m1 Haani İYİ (@haani_m1) reported from Birmingham, England

    @EE what’s with no service how do i have no signal or service without WiFi

  • ShaneoTheBaggie Shane (@ShaneoTheBaggie) reported from West Bromwich, England

    When will your service be fully up and running @EE? Mobile data still dropping in and out

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • leepaine16 Lee Paine (@leepaine16) reported

    @EE @OpenreachHelp please can someone sort my internet out. it was meant to be sorted on the 15th.. I’ve had 4 different engineers out all saying they’re requesting a cherry picker/hoist. Each time they’ve all come back they are reporting the same problem on your system? 7 days!

  • joshcrowee Josh Crowe (@joshcrowee) reported

    @EE please can somebody from customer service message me asap

  • sydkerrigan2018 syd kerrigan (@sydkerrigan2018) reported

    @EE is there a way of ending a contract early due to your non existent service in my area?? Or you just gonna keep taking my money every month? “MyPlace update: It's taking longer than expected to fix the problem near Home. We will continue to keep you updated”.

  • benjustjammin Benjamin Goodwin (@benjustjammin) reported

    @EE hi, is My EE down? I keep logging in and it states that I cannot access My EE at the moment, but it's been hours.

  • RegondoZiso Ziso Regondo (@RegondoZiso) reported

    Dear @Ofcom ! If @BT’s Broadband service requires 180 seconds of ‘downtime’ while establishing a 4G connection to @EE’s network as a backup the service can indeed be ‘broken’. Calling it ‘unbreakable’ in advertising is lying - it’s false advertising!

  • scots_subrosa Subrosa (@scots_subrosa) reported

    @EE Website down. Unable to top up.😩

  • steveclements25 Steve Clements (@steveclements25) reported

    Oh @EE, just one word and I’m going to keep it polite. Poor! Leaving an area with no signal for over a week is just not on. Get it sorted now! Postcode area SN9 5AF and others! That’s Pewsey, Wiltshire.

  • _wohyeahwohyeah Steve 🌈🇬🇧 (@_wohyeahwohyeah) reported

    Hey @EE My PAYG sim has topped working this week apparently because I haven't used it enough. You website said it can be reactivated within a set time but the staff in your job said it's lost forever. I've had the same number for 22 years! Do you want to lost a customer?

  • UtdFanAnt Man Utd Fanatic (@UtdFanAnt) reported

    Was meant to get a call back today from @EE regarding poor network service. Guess what….No call. Not happy 😡

  • celdweaver Calvin Eld-Weaver (@celdweaver) reported

    Hey @EE when is the internet coming back in Rushden, Northamptonshire? Wasn’t working at 7AM, Reported over 2 hours ago, expecting a call back but not received. Not good service.