EE

EE Outage Report in Wellington, Telford and Wrekin, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Wellington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Wellington, Telford and Wrekin, England 02/15/2026 09:00

February 15: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Wellington, Telford and Wrekin, England

The most recent EE outage reports came from the following cities: Shrewsbury and Telford.

Loading map, please wait...
City Problem Type Report Time
United KingdomShrewsbury Phone
United KingdomShrewsbury Phone
United KingdomTelford Phone
United KingdomShrewsbury Phone
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Wellington, England

Latest outage, problems and issue reports in Wellington and nearby locations:

  • kjukes1989 Karl Jukes (@kjukes1989) reported from Madeley, England

    I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤

  • ruthpalk Ruth (@ruthpalk) reported from St. Georges and Priorslee, England

    @EE upgrade through Carphone warehouse but it seems I have a new contract, can I just cancel my old contact and keep my old number, as I do not want to be paying for two numbers

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    Hey @EE are there network issues in Shrewsbury? I've been out of service for a while and I need to make some phone calls!

  • shrewsrachael Rachael dilloway (@shrewsrachael) reported from Shrewsbury, England

    @EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

  • shrewsrachael Rachael dilloway (@shrewsrachael) reported from Shrewsbury, England

    @EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page

  • THFCP1980 Toby Pedley (@THFCP1980) reported from Church Stretton, England

    @EE No signal again in SY6. What do I pay for exactly?!

  • woza29 Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE intermittent WiFi signal not doing it for me - help

  • stewwwperman Stewwwperman (@stewwwperman) reported from Wellington, England

    @EE Hi Mark. All is well, normal service resumed a couple of hours after my tweet and there have been no issues since 👍 Thanks.

  • clarembooth Clare Booth (@clarembooth) reported from Newport, England

    @EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !

  • woza29 Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE Internet is down, tried rebooting hub - still nothing?? #help

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Much Wenlock, England

    Hey @EE I upgraded a couple of months ago and now have reached the time where I need to cancel 2 other numbers on my account. Do I need to ring 150?

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    @DeborahFielden @EE Weird, I made phone calls earlier and it was fine but now I'm stuck on no service. X

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out

  • Simongeorge78 SGP (@Simongeorge78) reported from Newport, England

    @EE hi I’m having real problems with my phone not had my phone a year

  • littlemissbumpr Ruth Warren🇪🇺 (@littlemissbumpr) reported from Shrewsbury, England

    @EE hey! Just a query, I don't have any signal, is there any outage somewhere? I've had signal all day but got home from work and have nothing! Help would be appreciated!

  • stewwwperman Stewwwperman (@stewwwperman) reported from Wellington, England

    @EE who unplugged the internet in Telford 🙃 Just enough service to make this tweet but anything else, no chance 😓

  • revCTStAndrews Charles Thomas (@revCTStAndrews) reported from Albrighton, England

    @charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    @EE I've been trying to reset my password for the My EE app for ages, but when you're taken to the 'reset my password' section after the email is sent to you, the website just says its not working now. Any idea when this is due to be working again?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • maishkh maish (@maishkh) reported

    My experience with @EE has been terrible so far. I switched from Vodafone but I’m tempted to go back! Husband ordered me an iPhone 13 pro max on 24.09.21. Was informed it’d max 7 working days to arrive. Now I’m being told the order is delayed, and it’ll take more than 28!? 😡

  • bincheat Addi Taylor (@bincheat) reported

    @maishkh @EE honestly when i was with vodafone i never had issues like this. my iphone 13 pro max was supposed to come on the 24th and I called EE and they said they have no idea how long it will take for it to be in stock again

  • b1ackcr0w Alistair Munro (@b1ackcr0w) reported

    @DPDgroup_news @EE Can't find the live chat feature in the app, and after your phone staff slammed the phone down on me twice and accused @EE of lying in a disgraceful display of unprofessional behaviour, I don't trust them or want to speak to them. EE have my complaint and will take it up with you

  • BeckWorgan Rebecca (@BeckWorgan) reported

    @EE when are you going to get network coverage in Chichester!? It sucks being in your 6%!!!

  • Ef5vortex LMA🚀🌪️🪐🌩️ (@Ef5vortex) reported

    @EE when are you going to sort out the signal issue in beverley?? I can't contact any one unless it's via WiFi, have no call signal either, great for emergencies!! Paying £50 a month to only use a device on WiFi is not what I signed up for

  • MLad12345 MLad12345 (@MLad12345) reported

    @SkyHelpTeam Morning. Received an email yesterday about Sky Q hotspot feature being available to all broadband providers. Does this include mobile broadband hubs? I just bought @EE but it doesn’t work with SkyQ apparently so will need to cancel if not.

  • jothelittleone Joanna Lang (@jothelittleone) reported

    @EE I placed an order and got confirmation of the right address, now update says incorrect house number. Can you please help?

  • AdrianGMoss Adrian Moss (@AdrianGMoss) reported

    @aptanet @EE dont try BT. no signal in Chichester Harbour

  • DieselCar Ian Robertson (@DieselCar) reported

    25 years+ of loyalty to @EE and orange, but customer service during latest iphone13 upgrade a total shambles. No reply to complaints and promised callbacks haven’t happened. Will be voting with my feet and leaving EE asap.

  • SattieKaur Sattie Kaur (@SattieKaur) reported

    @EE No I haven’t been able to get through again and have spent another 30 mins holding 😡 I would appreciate any support you can give