EE

EE Outage Report in Shrewsbury, Shropshire, England

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The latest reports from users having issues in Shrewsbury come from postal codes SY1 and SY3.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Shrewsbury, Shropshire, England 01/05/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Shrewsbury, Shropshire, England

The most recent EE outage reports came from the following cities: Shrewsbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomShrewsbury Total Blackout
United KingdomShrewsbury Phone
United KingdomShrewsbury Internet
United KingdomShrewsbury Phone
United KingdomShrewsbury E-mail
United KingdomShrewsbury Phone

Community Discussion

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EE Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • Shaunjenks Shaun Jenks 📸📱 (@Shaunjenks) reported from Shrewsbury, England

    So 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G

  • HannahW333 Hannah Warren (@HannahW333) reported from Much Wenlock, England

    Gotta love a 100 day early phone upgrade especially when your handset was adament you didn't have service but not only did I get a shiny (it actually does shine) new phone but I also got a little WiFi device for my extra data which works at the heritage site I work at! Thanks @ee

  • Jones123Carl Carl Jones (@Jones123Carl) reported from Shrewsbury, England

    @MouFl0w @EE It's a ridiculous service they're blaming on Samsung, yet others don't have the same issues!

  • woza29 Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE Internet is down, tried rebooting hub - still nothing?? #help

  • Jones123Carl Carl Jones (@Jones123Carl) reported from Shrewsbury, England

    @EE It's already been sorted by a great rep called Shannon online! Shame it came around after getting a text saying your order is on track after catching the phone support lying on several occasions. Proved with stats from Samsung

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out

  • woza29 Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE intermittent WiFi signal not doing it for me - help

  • Jones123Carl Carl Jones (@Jones123Carl) reported from Shrewsbury, England

    @EE Just rung up and advised it's within the 14 days still but if I order now on the phone I can have one tomorrow... to then be told they do that with the stock they have and I'll have to wait! Shambolic service

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts

  • maxhuskey217 METAL BEAST WULF (@maxhuskey217) reported from Bausley with Criggion, Wales

    @EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic

  • ge0_ff Geoff Rodgers (@ge0_ff) reported from Shrewsbury, England

    @EE never mind 5G. I’ve had no signal other than WiFi all day in Shrewsbury

  • Jones123Carl Carl Jones (@Jones123Carl) reported from Shrewsbury, England

    @BenNeenan @EE They've tried to help me on here! Well, when I say tried just tell me there sorry it's delayed and to keep checking my tracking link! Even got told that the tracking link would give me as much info as ee could over the phone, yet it can't tell me it's 14 days like they can!

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!

  • JakeJones_94 Jake Jones (@JakeJones_94) reported from Shrewsbury, England

    Just ruined the geordies customer service assistant day at @EE by mentioning Rafa ... think I’ve made it even worse by letting him know Avram Grant is heavily linked with the job 🥴 phones defo getting cut off tonight #NUFC

  • THFCP1980 Toby Pedley (@THFCP1980) reported from Church Stretton, England

    @EE No signal again in SY6. What do I pay for exactly?!

  • YorkKnightsFan NIGEL M (@YorkKnightsFan) reported from Shrewsbury, England

    @EE No thank you , I’m done with @EE soon as I can leave I will be , I’ve been a customer since the Orange Days And well over 10 yrs but will not be patronised or insulted like I have been by some of your staff in Darlington

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.

  • stewwwperman Stewwwperman (@stewwwperman) reported from Wellington, England

    @EE who unplugged the internet in Telford 🙃 Just enough service to make this tweet but anything else, no chance 😓

  • WhallopAOTS john bayliss (@WhallopAOTS) reported from Shrewsbury, England

    @EE NO SHIT OFF Football IS for being there; not this bollocks #nowfuckingdoOne

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • FionaMCorbett Fiona Nall (@FionaMCorbett) reported

    @EE Why is my broadband still going slow?

  • stuartjbull Stuart Bull (@stuartjbull) reported

    @EE Your first tweet should of been. "Sry guys We know we had issues last night and worked to fix them as soon as we could, our social media team is here to help with any further issues you may have." Completely ignoring an outage in your first tweet is terrible PR.

  • activistpreach Unite (@activistpreach) reported

    @EE WHEN are you going to fix your WiFi service. I was on an important meeting and the Wi-Fi disconnected again!! #ee #eebroadband #wifi

  • watp_unknown 𝔾𝕖𝕣𝕤 𝔾𝕚𝕣𝕝🍊 (@watp_unknown) reported

    @EE My WiFi just seems very slow all the time, I am in the middle of no where but family here have better WiFi with more devices connected. An engineer came out last year, apparently I’m paying more for a faster WiFi but due to where the signal is coming from I don’t actually get it

  • melaniemootaylo Melanie Taylor (@melaniemootaylo) reported

    @EE Need to sort liverpool signal is absolutely rubbish

  • dpwax David (@dpwax) reported

    @EE why do you ignore customers. The service you provide is non existent

  • ChristosGalano1 Jerry Jo (@ChristosGalano1) reported

    @EE Last time I checked was 08.30am and still no internet. The strange thing is that the router indicates everything is normal. Tried connecting to it via cable and still no service. The problem apart from the lack of service was also EE's lack of communication.

  • xosassysarahxo sarah (@xosassysarahxo) reported

    @EE I've just done a sim swap due to upgrade. There's no network signal yet but I can use Internet but no calls or texts. I am supposed to do anything else to activate it other than wait? Like you send me a pin or something?

  • OliverS98088490 Oliver Smith (@OliverS98088490) reported

    @VodafoneUK how can I be classed as a loyal customer yet @EE and @SkyUK can offer me better pay monthly deals as a new customer and your agent made out he was doing his best and wasn’t really bothered.

  • SalahFeRm salah mohd (@SalahFeRm) reported

    @mushu_la @EE I hope they will fix it soon fam