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EE Outage Report in Shrewsbury, Shropshire, England

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The latest reports from users having issues in Shrewsbury come from postal codes SY3 and SY1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Shrewsbury, Shropshire, England 11/25/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Shrewsbury, Shropshire, England

The most recent EE outage reports came from the following cities: Shrewsbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomShrewsbury Phone
United KingdomShrewsbury E-mail
United KingdomShrewsbury Phone
United KingdomShrewsbury Phone
United KingdomShrewsbury Phone

Community Discussion

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EE Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out

  • JakeJones_94 Jake Jones (@JakeJones_94) reported from Shrewsbury, England

    Just ruined the geordies customer service assistant day at @EE by mentioning Rafa ... think I’ve made it even worse by letting him know Avram Grant is heavily linked with the job 🥴 phones defo getting cut off tonight #NUFC

  • Shaunjenks Shaun Jenks 📸📱 (@Shaunjenks) reported from Shrewsbury, England

    So 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G

  • shrewsrachael Rachael dilloway (@shrewsrachael) reported from Shrewsbury, England

    @EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

  • stewwwperman Stewwwperman (@stewwwperman) reported from Wellington, England

    @EE who unplugged the internet in Telford 🙃 Just enough service to make this tweet but anything else, no chance 😓

  • WhallopAOTS john bayliss (@WhallopAOTS) reported from Shrewsbury, England

    @EE NO SHIT OFF Football IS for being there; not this bollocks #nowfuckingdoOne

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.

  • littlemissbumpr Ruth Warren🇪🇺 (@littlemissbumpr) reported from Shrewsbury, England

    @EE hey! Just a query, I don't have any signal, is there any outage somewhere? I've had signal all day but got home from work and have nothing! Help would be appreciated!

  • THFCP1980 Toby Pedley (@THFCP1980) reported from Church Stretton, England

    @EE No signal again in SY6. What do I pay for exactly?!

  • woza29 Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE Internet is down, tried rebooting hub - still nothing?? #help

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Much Wenlock, England

    Hey @EE I upgraded a couple of months ago and now have reached the time where I need to cancel 2 other numbers on my account. Do I need to ring 150?

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    @DeborahFielden @EE Weird, I made phone calls earlier and it was fine but now I'm stuck on no service. X

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!

  • normandyswag ann (@normandyswag) reported from Great Hanwood, England

    @EE I don’t know, speeds don’t seem to be as good as promised. I understand they fluctuate at times but was wondering if an up-to-date, newer router would sort the problem or if it problems your having in general x

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    Hey @EE are there network issues in Shrewsbury? I've been out of service for a while and I need to make some phone calls!

  • maxhuskey217 METAL BEAST WULF (@maxhuskey217) reported from Bausley with Criggion, Wales

    @EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic

  • woza29 Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE intermittent WiFi signal not doing it for me - help

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page

  • stewwwperman Stewwwperman (@stewwwperman) reported from Wellington, England

    @EE Hi Mark. All is well, normal service resumed a couple of hours after my tweet and there have been no issues since 👍 Thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • webbybloke Neil Webb (@webbybloke) reported

    @EE Hi Sarah. It's really not an issue to me. I just vote with my feet. I always rate a company on how well they resolve issues, as we all get them. EE have failed badly for me over several years. I'm just giving you info. What you do with it, is up to you :o)

  • Shaun23972 Shaun craig (@Shaun23972) reported

    @EE Thanks to the customer service team Georgia and Helen for their assistance this morning. Issue is now resolved.

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @AshScrivens @EE @O2 No go read trust pilot reviews! Neteigk is bad, customer service is horrendous

  • anonslovetweets Valentine Tweets 💕 (@anonslovetweets) reported

    @StevenNott @EE Use another phone for a few days. Switch off. Not personally on we but could help possibly

  • wrexhamexile71 James Warburton (@wrexhamexile71) reported

    @EE please can you tell me why I have little to no signal in LS23 postcode. Sent from on top of a set of ladders..

  • squiggle_meera Meera Raja (@squiggle_meera) reported

    @EE Your customer service team have confirmed I was misinformed on how to claim the free Fitbit when I upgraded to the Pixel 6. They are only prepared to offer me 1/3 of the value in compensation. As fault has been admitted, how is this a fair resolution for a customer of 15 yrs?

  • webbybloke Neil Webb (@webbybloke) reported

    @EE I was in contact with them for a month. I had an EE company mobile for many years and I complained to EE, but no one listened. I then ditched Plusnet as it got worse. I'm now with giffgaff and have a full signal in the house. EE just don't seem bothered about this area.

  • DrRPG_TV Dr Ross Garner 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DrRPG_TV) reported

    Hi @EE. My contract expired about six weeks ago and I'm still waiting for receipt of my upgraded handset. Any idea when this might arrive as I'm paying for a service that I'm not receiving?

  • JaniceMonty janice monty (@JaniceMonty) reported

    @EE shame on you EE, after agreeing to send me a refund I am still waiting. What a very poor service

  • leemedd Lee M Medd (@leemedd) reported

    Hey @EE I'm getting no coverage in Dumfries - DG1, DG2 and DG12. Is this due to the fire at the transmitter site or a different issue. Do we know if it will be resolved soon? TIA