EE

EE Outage Report in Shrewsbury, Shropshire, England

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The latest reports from users having issues in Shrewsbury come from postal codes SY1 and SY4.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Shrewsbury, Shropshire, England 02/13/2026 06:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Shrewsbury, Shropshire, England

The most recent EE outage reports came from the following cities: Shrewsbury.

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City Problem Type Report Time
United KingdomShrewsbury Phone
United KingdomShrewsbury Phone
United KingdomShrewsbury Phone
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Phone

Community Discussion

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EE Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • WhallopAOTS john bayliss (@WhallopAOTS) reported from Shrewsbury, England

    @EE NO SHIT OFF Football IS for being there; not this bollocks #nowfuckingdoOne

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts

  • Jones123Carl Carl Jones (@Jones123Carl) reported from Shrewsbury, England

    @EE Think it's best we leave this, as we're just going round in circles with the same shit answers for the last few days but no actual help to many customers, yet the delays get longer

  • MrTerryWoodfine Terry Woodfine (@MrTerryWoodfine) reported from Lawley Bank, England

    @EE my mobile currently not working. My phone said initially that the Sim is no longer valid. Now I just have no signal, cannot connect to the 4G network, make calls etc... Can you come back to me on what the issue is please 😀

  • HannahW333 Hannah Warren (@HannahW333) reported from Much Wenlock, England

    Gotta love a 100 day early phone upgrade especially when your handset was adament you didn't have service but not only did I get a shiny (it actually does shine) new phone but I also got a little WiFi device for my extra data which works at the heritage site I work at! Thanks @ee

  • ge0_ff Geoff Rodgers (@ge0_ff) reported from Shrewsbury, England

    @EE never mind 5G. I’ve had no signal other than WiFi all day in Shrewsbury

  • Shaunjenks Shaun Jenks 📸📱 (@Shaunjenks) reported from Shrewsbury, England

    So 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G

  • maxhuskey217 METAL BEAST WULF (@maxhuskey217) reported from Bausley with Criggion, Wales

    @EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic

  • Jones123Carl Carl Jones (@Jones123Carl) reported from Shrewsbury, England

    @EE It's already been sorted by a great rep called Shannon online! Shame it came around after getting a text saying your order is on track after catching the phone support lying on several occasions. Proved with stats from Samsung

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out

  • woza29 Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE intermittent WiFi signal not doing it for me - help

  • Jones123Carl Carl Jones (@Jones123Carl) reported from Shrewsbury, England

    @BenNeenan @EE They've tried to help me on here! Well, when I say tried just tell me there sorry it's delayed and to keep checking my tracking link! Even got told that the tracking link would give me as much info as ee could over the phone, yet it can't tell me it's 14 days like they can!

  • Shaunjenks Shaun Jenks 📸  📱 (@Shaunjenks) reported from Shrewsbury, England

    @BenObi2000 @VodafoneUK @EE I also believe I may be wrong but the EE does not support UMTS on the esim but Vodafone does. Shouldn’t be an issue really as 4G LTE is pretty much everywhere now.

  • Jones123Carl Carl Jones (@Jones123Carl) reported from Shrewsbury, England

    @MouFl0w @EE It's a ridiculous service they're blaming on Samsung, yet others don't have the same issues!

  • JakeJones_94 Jake Jones (@JakeJones_94) reported from Shrewsbury, England

    Just ruined the geordies customer service assistant day at @EE by mentioning Rafa ... think I’ve made it even worse by letting him know Avram Grant is heavily linked with the job 🥴 phones defo getting cut off tonight #NUFC

  • YorkKnightsFan NIGEL M (@YorkKnightsFan) reported from Shrewsbury, England

    @EE No thank you , I’m done with @EE soon as I can leave I will be , I’ve been a customer since the Orange Days And well over 10 yrs but will not be patronised or insulted like I have been by some of your staff in Darlington

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.

  • Jones123Carl Carl Jones (@Jones123Carl) reported from Shrewsbury, England

    @EE Just rung up and advised it's within the 14 days still but if I order now on the phone I can have one tomorrow... to then be told they do that with the stock they have and I'll have to wait! Shambolic service

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DebbieCF_UK Debbie Frayne (@DebbieCF_UK) reported

    @EE @EnglandFootball Poor EE Coverage If you'd like to cancel your contract due to poor mobile coverage from EE, it's likely that an early termination charge would still apply if you're inside the minimum term of your contract.

  • DebbieCF_UK Debbie Frayne (@DebbieCF_UK) reported

    @EE @EnglandFootball What are the service conditions for customers to cancel contracts please.

  • BraddersKA Kate 💖 (@BraddersKA) reported

    @EE another day in Mexico unable to use my phone. Another day paying for the privilege, another day of being told to contact 150 even though I can’t! The lack of help and customer service from #ee is disgusting.

  • BoRichA305 Mr G (@BoRichA305) reported

    @EEmobile @EE #EEnetwork how long will it take to network to come back . Can’t use anything without wifi .

  • cee1131 chaz (@cee1131) reported

    @EE @EnglandFootball What's with your network why is it always down

  • BobSquareSpong3 Fish Paste (@BobSquareSpong3) reported

    I got charged for my @EE calls to Pakistan even thought they were supposed to be free. Called up about 4 times to complain weeks in advance but they never listened and they applied credit instead, they’ve taken money - I’ll be at a loss for over a month because no one listened.

  • SteWalker_83 Ste Walker (@SteWalker_83) reported

    @EE I was told that I don’t have to do anything if I switch over to BT broadband and it’ll be really easy! Now I’m facing paying termination fee with Sky that you told me that I don’t need to worry about!! I’ll be making a huge complaint if that fee comes out of my account

  • IamBonglie John McGarva (@IamBonglie) reported

    Would @EE like to try to justify why it is incredibly quick & easy to sign up to a service, but if you need to cancel a service because of poor coverage, you have to hang on with bad pop music for ages?

  • DebbieCF_UK Debbie Frayne (@DebbieCF_UK) reported

    @EE @EnglandFootball To avoid paying an unnecessary early termination fee, look to see if you're able to improve the coverage from EE. So you just blame the customer?

  • 3sacloud 3sacloud (@3sacloud) reported

    @ee service? Trying to tell me that rebooting my 4G router via their software is 'not supported'. As a customer of over 25 years is it unreasonable to expect better? #noconfidence #badservice #customersupport