EE outages and service status in Shrewsbury, England

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shrewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 1 minute ago from Shrewsbury, England

  @hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic

• 
  Warren McGuinness (@woza29) reported 4 minutes ago from Shrewsbury, England

  @EE intermittent WiFi signal not doing it for me - help

• 
  Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported 5 minutes ago from Shrewsbury, England

  @EE I've been trying to reset my password for the My EE app for ages, but when you're taken to the 'reset my password' section after the email is sent to you, the website just says its not working now. Any idea when this is due to be working again?

• 
  Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported 6 minutes ago from Shrewsbury, England

  Hey @EE are there network issues in Shrewsbury? I've been out of service for a while and I need to make some phone calls!

• 
  Ruth Warren🇪🇺 (@littlemissbumpr) reported 10 minutes ago from Shrewsbury, England

  @EE hey! Just a query, I don't have any signal, is there any outage somewhere? I've had signal all day but got home from work and have nothing! Help would be appreciated!

• 
  Shaun Jenks 📸📱 (@Shaunjenks) reported 15 minutes ago from Shrewsbury, England

  So 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G

• 
  Toby Pedley (@THFCP1980) reported 19 minutes ago from Church Stretton, England

  @EE No signal again in SY6. What do I pay for exactly?!

• 
  Carl Jones (@Jones123Carl) reported 23 minutes ago from Shrewsbury, England

  @EE It's already been sorted by a great rep called Shannon online! Shame it came around after getting a text saying your order is on track after catching the phone support lying on several occasions. Proved with stats from Samsung

• 
  Carl Jones (@Jones123Carl) reported 31 minutes ago from Shrewsbury, England

  @MouFl0w @EE It's a ridiculous service they're blaming on Samsung, yet others don't have the same issues!

• 
  Geoff Rodgers (@ge0_ff) reported 32 minutes ago from Shrewsbury, England

  @EE never mind 5G. I’ve had no signal other than WiFi all day in Shrewsbury

• 
  Becky xray (@becksgwynne) reported 36 minutes ago from Shrewsbury, England

  @EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page

• 
  Rachael dilloway (@shrewsrachael) reported 39 minutes ago from Shrewsbury, England

  @EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

• 
  Stewwwperman (@stewwwperman) reported 39 minutes ago from Wellington, England

  @EE who unplugged the internet in Telford 🙃 Just enough service to make this tweet but anything else, no chance 😓

• 
  Terry Woodfine (@MrTerryWoodfine) reported 49 minutes ago from Lawley Bank, England

  @EE my mobile currently not working. My phone said initially that the Sim is no longer valid. Now I just have no signal, cannot connect to the 4G network, make calls etc... Can you come back to me on what the issue is please 😀

• 
  Becky xray (@becksgwynne) reported 51 minutes ago from Shrewsbury, England

  @EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out

• 
  Rachael dilloway (@shrewsrachael) reported 52 minutes ago from Shrewsbury, England

  @EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

• 
  Chris Shepherd CIHCM (@MscChris) reported 55 minutes ago from Admaston, England

  @EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!

• 
  Carl Jones (@Jones123Carl) reported 56 minutes ago from Shrewsbury, England

  @BenNeenan @EE They've tried to help me on here! Well, when I say tried just tell me there sorry it's delayed and to keep checking my tracking link! Even got told that the tracking link would give me as much info as ee could over the phone, yet it can't tell me it's 14 days like they can!

• 
  Hannah Warren (@HannahW333) reported 59 minutes ago from Much Wenlock, England

  Gotta love a 100 day early phone upgrade especially when your handset was adament you didn't have service but not only did I get a shiny (it actually does shine) new phone but I also got a little WiFi device for my extra data which works at the heritage site I work at! Thanks @ee

• 
  Chris Shepherd CIHCM (@MscChris) reported 59 minutes ago from Admaston, England

  @EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam Waltz (@Amadagram_) reported 6 minutes ago

  The worst mobile phone network in the UK @EE

• 
  La Pioche 🇵🇸 (@RAE7S_) reported 8 minutes ago

  @ee your network is awful

• 
  stuuk1🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stuuk11) reported 8 minutes ago

  @LeilaniDowding @EE No idea Leilani. My elderly mother in law had issues last month with her virgin media line. It was down for 4 days, luckily she only lives around the corner.

• 
  Cuddly Uncle Steve (@kccpiggy) reported 12 minutes ago

  @EE Nope!! Doesn’t work ! Gets me through to a bot, to report a FAULT , and then it tells me that an engineer has been booked for Wednesday . No one to fix my unbreakable wifi .. Utterly disappointing - unable to work or enjoy my paid subscriptions for 5 days .. Dreadful..

• 
  KP (@96Swinger) reported 15 minutes ago

  @EE Hello, I purchased some earbuds from yourself but they have now broken (purchased in March) Are these still under warranty and is there anything I need to do?

• 
  Jackson Eagleson (@Oradaman) reported 17 minutes ago

  @EE you're giving me hassle and a problematic contract revision, IT SHOULDNT be difficult. You keep asking for equipment return yet I haven't received new equipment. Now you say there is direct debit problems yet a DD was already in place. THINK WE ARE HEADING TO CANCELLATION.

• 
  terry 🖤 (@rebelrouser29) reported 17 minutes ago

  @EE Also. It was never this bad 12 months ago. Something has changed your end. To many people in the area now with Sizewell C starting and you haven't kept up with the pace and causing a bottle neck. 🤔😳

• 
  Maisie the Tortie / Margaret 🇬🇧🇨🇦 (@maisiethetortie) reported 19 minutes ago

  @LeilaniDowding @EE We had no landline, no internet and no mobile signal last week due to issues with Vodafone . I had to walk up the road and basically shout my account details at someone to try and fix it. What would happen if there was an emergency? I couldn’t call 999.

• 
  EVEngineer (@TheEvEngineer) reported 20 minutes ago

  @sophie_reed98 @EE Like @gigaclear £46 for me a customer of 3 years and new customers £19 for a faster service. Should be illegal

• 
  Helen (@HParf) reported 22 minutes ago

  @LeilaniDowding @EE BT have switched my land-line off (against my wishes, I might add). They said I should "keep my mobile charged". But leaving a mobile on permanent charge will knacker the battery. Of course, they're still charging the same, even though they're now providing an inferior service.