EE

EE Outage Report in Shrewsbury, Shropshire, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Shrewsbury, Shropshire, England 04/24/2025 17:00

April 24: Problems at EE

EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (27%)

    Phone (27%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    Hey @EE are there network issues in Shrewsbury? I've been out of service for a while and I need to make some phone calls!

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Much Wenlock, England

    Hey @EE I upgraded a couple of months ago and now have reached the time where I need to cancel 2 other numbers on my account. Do I need to ring 150?

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    @EE I've been trying to reset my password for the My EE app for ages, but when you're taken to the 'reset my password' section after the email is sent to you, the website just says its not working now. Any idea when this is due to be working again?

  • shrewsrachael Rachael dilloway (@shrewsrachael) reported from Shrewsbury, England

    @EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

  • woza29 Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE intermittent WiFi signal not doing it for me - help

  • maxhuskey217 METAL BEAST WULF (@maxhuskey217) reported from Bausley with Criggion, Wales

    @EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic

  • stewwwperman Stewwwperman (@stewwwperman) reported from Wellington, England

    @EE Hi Mark. All is well, normal service resumed a couple of hours after my tweet and there have been no issues since 👍 Thanks.

  • littlemissbumpr Ruth Warren🇪🇺 (@littlemissbumpr) reported from Shrewsbury, England

    @EE hey! Just a query, I don't have any signal, is there any outage somewhere? I've had signal all day but got home from work and have nothing! Help would be appreciated!

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • shrewsrachael Rachael dilloway (@shrewsrachael) reported from Shrewsbury, England

    @EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

  • normandyswag ann (@normandyswag) reported from Great Hanwood, England

    @EE I don’t know, speeds don’t seem to be as good as promised. I understand they fluctuate at times but was wondering if an up-to-date, newer router would sort the problem or if it problems your having in general x

  • woza29 Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE Internet is down, tried rebooting hub - still nothing?? #help

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    @DeborahFielden @EE Weird, I made phone calls earlier and it was fine but now I'm stuck on no service. X

  • THFCP1980 Toby Pedley (@THFCP1980) reported from Church Stretton, England

    @EE No signal again in SY6. What do I pay for exactly?!

  • stewwwperman Stewwwperman (@stewwwperman) reported from Wellington, England

    @EE who unplugged the internet in Telford 🙃 Just enough service to make this tweet but anything else, no chance 😓

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahhappydemon Sarah 🇪🇺🎶🎹 (@sarahhappydemon) reported

    Ours just went down @EE after a brief powercut - I imagine a tower is down! (South Wiltshire here)

  • sutseysooty Sutseysooty (@sutseysooty) reported

    Please can you tell me how much it will be to close my line down in the next 7 days @EE

  • d67ryan darren (@d67ryan) reported

    @EE hi how do I get my customer number so I can register for my ee

  • soucekyoself SoucekYoSelf (@soucekyoself) reported

    @FPLFella @EE Yeah I’m moving away from @EE they do it to me every year (not to this extent) then their customer service try to swindle me when I go for an update. Terrible company

  • kirstythealien kirsty👽 (@kirstythealien) reported

    Never ever ever get a contract with @EE WORST customer service I’ve ever had. Been lied to and messed around all week. Still unresolved.

  • prisbabin1 pb🦋 (@prisbabin1) reported

    @EE I think there’s a problem with my EE … can someone sort this please?

  • AzzaMcQ Aaron McQuaide (@AzzaMcQ) reported

    @EE is your call centre closed? Cannot get through on any customer service number?

  • real_nigga_____ Former Street ***** (@real_nigga_____) reported

    @EE fix up

  • DottyDoolittle Dotty (@DottyDoolittle) reported

    First class customer service from Danielle T at @EE this morning! I shall be refusing delivery of my @O2 handset arriving today, in favour of remaining with #EE after a much less satisfying communication with #o2

  • Zaraa9A Zara Faisal (@Zaraa9A) reported

    @EE receiving no network coverage message cannot make calls, please advise,