EE Outage Report in Shrewsbury, Shropshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Shrewsbury come from postal codes SY1 and SY3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Shrewsbury, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Shrewsbury, Shropshire, England
The most recent EE outage reports came from the following cities: Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Total Blackout | |
| Shrewsbury |
Phone | |
| Shrewsbury |
Internet | |
| Shrewsbury |
Phone | |
| Shrewsbury |
||
| Shrewsbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
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Stewwwperman
(@stewwwperman) reported
from
Wellington, England
@EE who unplugged the internet in Telford 🙃 Just enough service to make this tweet but anything else, no chance 😓
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Hannah Warren 🇪🇺💀🎃👻
(@HannahW333) reported
from
Much Wenlock, England
Hey @EE I upgraded a couple of months ago and now have reached the time where I need to cancel 2 other numbers on my account. Do I need to ring 150?
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Stewwwperman
(@stewwwperman) reported
from
Wellington, England
@EE Hi Mark. All is well, normal service resumed a couple of hours after my tweet and there have been no issues since 👍 Thanks.
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Ruth Warren🇪🇺
(@littlemissbumpr) reported
from
Shrewsbury, England
@EE hey! Just a query, I don't have any signal, is there any outage somewhere? I've had signal all day but got home from work and have nothing! Help would be appreciated!
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Toby Pedley
(@THFCP1980) reported
from
Church Stretton, England
@EE No signal again in SY6. What do I pay for exactly?!
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Becky xray
(@becksgwynne) reported
from
Shrewsbury, England
@EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page
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ann
(@normandyswag) reported
from
Great Hanwood, England
@EE I don’t know, speeds don’t seem to be as good as promised. I understand they fluctuate at times but was wondering if an up-to-date, newer router would sort the problem or if it problems your having in general x
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Jake Jones
(@JakeJones_94) reported
from
Shrewsbury, England
Just ruined the geordies customer service assistant day at @EE by mentioning Rafa ... think I’ve made it even worse by letting him know Avram Grant is heavily linked with the job 🥴 phones defo getting cut off tonight #NUFC
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METAL BEAST WULF
(@maxhuskey217) reported
from
Bausley with Criggion, Wales
@EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic
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Warren McGuinness
(@woza29) reported
from
Shrewsbury, England
@EE intermittent WiFi signal not doing it for me - help
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.
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Warren McGuinness
(@woza29) reported
from
Shrewsbury, England
@EE Internet is down, tried rebooting hub - still nothing?? #help
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Becky xray
(@becksgwynne) reported
from
Shrewsbury, England
@EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts
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Hannah Warren 🇪🇺💀🎃👻
(@HannahW333) reported
from
Shrewsbury, England
@DeborahFielden @EE Weird, I made phone calls earlier and it was fine but now I'm stuck on no service. X
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Hannah Warren 🇪🇺💀🎃👻
(@HannahW333) reported
from
Shrewsbury, England
Hey @EE are there network issues in Shrewsbury? I've been out of service for a while and I need to make some phone calls!
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Rachael dilloway
(@shrewsrachael) reported
from
Shrewsbury, England
@EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody
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Rachael dilloway
(@shrewsrachael) reported
from
Shrewsbury, England
@EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody
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Shaun Jenks 📸📱
(@Shaunjenks) reported
from
Shrewsbury, England
So 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Church
(@HelenCh56305022) reported
@EE been with EE for a long time now, My phone keeps dropping out when im talking,spoke to someone about a month ago she said that she will ring back,still waiting some problem.
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john mac
(@maccabruno) reported
@EE Apparently its a mast issue in my area its on its way out and a 5g one will be replacing it soon i hope. Ive switched on wifi calling in my settings hopefully that helps till then.
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foolhandy 💛
(@foolhandy) reported
This year I've left @StarlingBank, @EE, & @AskNationwide and none have asked why. If I was a business who'd lost a customer I'd want to see trends and if necessary change policy/procedure. This is valuable info and no one is asking for it. A quick 2 min survey would do. Odd.
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Ron
(@RR1885__) reported
@EE worst phone company going. Disgusting in fact.
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Emma Lemon
(@emmywee) reported
@EE Hi! I’m in the Taunton area and I have no service whatsoever! Do you know if it’s already a known issue?
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The Marvellous Muttdini 🏴🔰💜🤍💚
(@bigwows) reported
@JamesKennedyUK Zen is terrific for t’internet. @EE twice bricked my phone when abroad despite my buying an add-on for such use because they didn’t like me being on a legacy T-Mobile plan. (Tried a Giffgaff SIM the second time; it was fine so not a phone issue.) Horrifically irresponsible.
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dalriada
(@Mark__Eadie) reported
Never never never a ******* data signal when you need it @EE. You’re an utter ******* waste of space. Keep all your ******* offers and just provide the service I pay for.
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Mark D Pritchard Ⓥ 💙
(@MarkDPritchard) reported
@EE I’m still having the same problem. Nothing has changed.
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Dale Murphy
(@Dale_M90) reported
@EE Hi Rachel, I’m still on hold, been 16h, 32mins so far, just someone keeps popping up saying ‘please be patient someone will answer your call ASAP’ so I don’t want to put it down and leave my place..
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Will Murray-Phillips
(@EarthToWill) reported
@EE why is it that I'm asking your chat customer service agent basic questions and he cant' understand them?! Infuriating and bad service. I have no objection to companies using customer service teams in other countries but I'm not fluent in English. But...