EE Outage in Shrewsbury, Shropshire, England

@EE I don’t know, speeds don’t seem to be as good as promised. I understand they fluctuate at times but was wondering if an up-to-date, newer router would sort the problem or if it problems your having in general x

@EE Hi Mark. All is well, normal service resumed a couple of hours after my tweet and there have been no issues since 👍 Thanks.

@EE who unplugged the internet in Telford 🙃 Just enough service to make this tweet but anything else, no chance 😓

@EE Internet is down, tried rebooting hub - still nothing?? #help

@EE No signal again in SY6. What do I pay for exactly?!

@EE intermittent WiFi signal not doing it for me - help

@EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out

@EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page

@EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic

@EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!

Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts

@EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.

Just ruined the geordies customer service assistant day at @EE by mentioning Rafa ... think I’ve made it even worse by letting him know Avram Grant is heavily linked with the job 🥴 phones defo getting cut off tonight #NUFC

So 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G

@EE NO SHIT OFF Football IS for being there; not this bollocks #nowfuckingdoOne

@EE never mind 5G. I’ve had no signal other than WiFi all day in Shrewsbury

Gotta love a 100 day early phone upgrade especially when your handset was adament you didn't have service but not only did I get a shiny (it actually does shine) new phone but I also got a little WiFi device for my extra data which works at the heritage site I work at! Thanks @ee

@EE No thank you , I’m done with @EE soon as I can leave I will be , I’ve been a customer since the Orange Days And well over 10 yrs but will not be patronised or insulted like I have been by some of your staff in Darlington

@EE Just rung up and advised it's within the 14 days still but if I order now on the phone I can have one tomorrow... to then be told they do that with the stock they have and I'll have to wait! Shambolic service

@MouFl0w @EE It's a ridiculous service they're blaming on Samsung, yet others don't have the same issues!

@EE help !! I saw an app that said free heart monitor and when I selected it there is a £67 yearly charge 😟 it said to cancel within 3 days and I’m finding it impossible to work out how to cancel

@EE I want to upgrade to sim only but it won’t let me amend the address. My upgrade was due at the beginning of this month so I need to do it ASAP to avoid unnecessary charges. Pls help.

@vickyeightynine @EE This has started happening to me aswell! Did they do anything to help

@JAMES2296RED @EE I have the exact same problem. I have used two different browsers and cleared all my data. I don't really want to call to upgrade, I like being able to look on the website and I can't even do that at present, just takes you back to the same landing page. Very frustrating 😤

@foster63 @EE Also, I don't have the knowledge immediately to hand, so I'll need to look everything up as I go, which is slow, tedious, and error-prone.

@EE hi, I'm due an upgrade but every time I try and sign in it tells me something has gone wrong and I'm logged out. I can't view it on private or see any offers you currently have on phones.

@EE hi! Called a few weeks ago to cancel a tablet contract and haven't heard anything to confirm since then? Was also meant to get a call about a potential business additional line. Please advise.

@EE Just fix it it’s getting on my ******* nerves now that I can’t compete cuz your not promising the WiFi i was told I would get

@EE are there problems with the service in my area this evening have had no 4g most of the day when trying to load app and log in to account also saying error?

@EE come on what is going on !!! Upgraded broadband 👍🏻 however since then regular slow or no service!!!! Kids run out of data ... seriously what am I paying for ???