EE

EE Outage Report in Shrewsbury, Shropshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Shrewsbury come from postal codes SY3 and SY1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Shrewsbury, Shropshire, England 01/18/2026 06:45

January 18: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Shrewsbury, Shropshire, England

The most recent EE outage reports came from the following cities: Shrewsbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Phone
United KingdomShrewsbury Phone
United KingdomShrewsbury Phone
United KingdomShrewsbury Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • maxhuskey217 METAL BEAST WULF (@maxhuskey217) reported from Bausley with Criggion, Wales

    @EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic

  • stewwwperman Stewwwperman (@stewwwperman) reported from Wellington, England

    @EE who unplugged the internet in Telford 🙃 Just enough service to make this tweet but anything else, no chance 😓

  • woza29 Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE Internet is down, tried rebooting hub - still nothing?? #help

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    @EE I've been trying to reset my password for the My EE app for ages, but when you're taken to the 'reset my password' section after the email is sent to you, the website just says its not working now. Any idea when this is due to be working again?

  • THFCP1980 Toby Pedley (@THFCP1980) reported from Church Stretton, England

    @EE No signal again in SY6. What do I pay for exactly?!

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    Hey @EE are there network issues in Shrewsbury? I've been out of service for a while and I need to make some phone calls!

  • littlemissbumpr Ruth Warren🇪🇺 (@littlemissbumpr) reported from Shrewsbury, England

    @EE hey! Just a query, I don't have any signal, is there any outage somewhere? I've had signal all day but got home from work and have nothing! Help would be appreciated!

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic

  • normandyswag ann (@normandyswag) reported from Great Hanwood, England

    @EE I don’t know, speeds don’t seem to be as good as promised. I understand they fluctuate at times but was wondering if an up-to-date, newer router would sort the problem or if it problems your having in general x

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Much Wenlock, England

    Hey @EE I upgraded a couple of months ago and now have reached the time where I need to cancel 2 other numbers on my account. Do I need to ring 150?

  • shrewsrachael Rachael dilloway (@shrewsrachael) reported from Shrewsbury, England

    @EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page

  • shrewsrachael Rachael dilloway (@shrewsrachael) reported from Shrewsbury, England

    @EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

  • woza29 Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE intermittent WiFi signal not doing it for me - help

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    Anyone else got no service on @EE?

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    @DeborahFielden @EE Weird, I made phone calls earlier and it was fine but now I'm stuck on no service. X

  • stewwwperman Stewwwperman (@stewwwperman) reported from Wellington, England

    @EE Hi Mark. All is well, normal service resumed a couple of hours after my tweet and there have been no issues since 👍 Thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinJolliffe Kevin Jolliffe (@KevinJolliffe) reported

    @EE I’ll just cancel to be honest, I moved my phone contract to Vodafone last year so I’ll probably do the same with this, just disappointed not to get to use any of the data I’ve paid for over 2 years

  • sarahharrison86 Sarah Harrison (@sarahharrison86) reported

    @EE ordered BT sports yesterday and it's still not working. It's been over 24 hours and I'm on holiday 😑 it's just told me there's a problem with my password so I've changed it and it's still not activated 🙄

  • TimboKey Tim Key (@TimboKey) reported

    @EE Nobody cares Olivia. That cost increase will help pay your salary for regurgitating corporate nonsense on Twitter. EE should realise now isn’t a great to hike prices (9/9)

  • RobBradbrook RB | DRONE | CINEMA (@RobBradbrook) reported

    @michael_rudloff @EE You clearly have enough money to sponsor the BAFTAs and claim to be the biggest and best phone company you could use some of that money so you don’t have to pass costs on to customers i think now is a bad time to increase prices by such a huge margin given the current climate.

  • Michael57690152 Michael Armstrong (@Michael57690152) reported

    @EE Any chance of an answer, cause you seem to now be ignoring me now, just because I’m having to wait 2 weeks for a phone that we were never told would have to wait for! Plus I’ve got a watch I can’t use! I JUST WANT MY PHONE after paying £500 to upgrade

  • danbarkes Dan (@danbarkes) reported

    @EE hello can a customer services rep contact me asap. I have sent a dm

  • KevinJolliffe Kevin Jolliffe (@KevinJolliffe) reported

    @EE Hi, I’m out of contract next month on my Apple Watch and I’ve never actually been able to use data on it so I’m just going to cancel it to save some money

  • KevinJolliffe Kevin Jolliffe (@KevinJolliffe) reported

    @EE I’ve never been able to use data on it though for the 2 years I’ve had it which has been frustrating, I’m sure that’s what I’ve paid for with unlimited data

  • michael_rudloff Michael Rudloff (@michael_rudloff) reported

    @EE @RobBradbrook The fact that no one could have predicted a CPI of over 5% doesn’t mean you couldn’t work on customer retention. Common sense should kick in that some raises are just bonkers and clearly made ‘because you can’. My plan INCREASES by an amount that other providers charge per year.

  • mattpoole2011 Matthew Poole🇺🇦 (@mattpoole2011) reported

    @seventiessally @kallmemeg @EE one of your customers is using this service to bully a public health professional can you take action