EE

EE Outage Report in Shrewsbury, Shropshire, England

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The latest reports from users having issues in Shrewsbury come from postal codes SY3 and SY1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Shrewsbury, Shropshire, England 11/24/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Shrewsbury, Shropshire, England

The most recent EE outage reports came from the following cities: Shrewsbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomShrewsbury Phone
United KingdomShrewsbury E-mail
United KingdomShrewsbury Phone
United KingdomShrewsbury Phone
United KingdomShrewsbury Phone

Community Discussion

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EE Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • woza29 Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE Internet is down, tried rebooting hub - still nothing?? #help

  • Jones123Carl Carl Jones (@Jones123Carl) reported from Shrewsbury, England

    @EE Just rung up and advised it's within the 14 days still but if I order now on the phone I can have one tomorrow... to then be told they do that with the stock they have and I'll have to wait! Shambolic service

  • THFCP1980 Toby Pedley (@THFCP1980) reported from Church Stretton, England

    @EE No signal again in SY6. What do I pay for exactly?!

  • HannahW333 Hannah Warren (@HannahW333) reported from Much Wenlock, England

    Gotta love a 100 day early phone upgrade especially when your handset was adament you didn't have service but not only did I get a shiny (it actually does shine) new phone but I also got a little WiFi device for my extra data which works at the heritage site I work at! Thanks @ee

  • Jones123Carl Carl Jones (@Jones123Carl) reported from Shrewsbury, England

    @EE Think it's best we leave this, as we're just going round in circles with the same shit answers for the last few days but no actual help to many customers, yet the delays get longer

  • Shaunjenks Shaun Jenks 📸📱 (@Shaunjenks) reported from Shrewsbury, England

    So 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G

  • WhallopAOTS john bayliss (@WhallopAOTS) reported from Shrewsbury, England

    @EE NO SHIT OFF Football IS for being there; not this bollocks #nowfuckingdoOne

  • YorkKnightsFan NIGEL M (@YorkKnightsFan) reported from Shrewsbury, England

    @EE No thank you , I’m done with @EE soon as I can leave I will be , I’ve been a customer since the Orange Days And well over 10 yrs but will not be patronised or insulted like I have been by some of your staff in Darlington

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out

  • ge0_ff Geoff Rodgers (@ge0_ff) reported from Shrewsbury, England

    @EE never mind 5G. I’ve had no signal other than WiFi all day in Shrewsbury

  • maxhuskey217 METAL BEAST WULF (@maxhuskey217) reported from Bausley with Criggion, Wales

    @EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic

  • Jones123Carl Carl Jones (@Jones123Carl) reported from Shrewsbury, England

    @BenNeenan @EE They've tried to help me on here! Well, when I say tried just tell me there sorry it's delayed and to keep checking my tracking link! Even got told that the tracking link would give me as much info as ee could over the phone, yet it can't tell me it's 14 days like they can!

  • woza29 Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE intermittent WiFi signal not doing it for me - help

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page

  • Jones123Carl Carl Jones (@Jones123Carl) reported from Shrewsbury, England

    @MouFl0w @EE It's a ridiculous service they're blaming on Samsung, yet others don't have the same issues!

  • Jones123Carl Carl Jones (@Jones123Carl) reported from Shrewsbury, England

    @EE It's already been sorted by a great rep called Shannon online! Shame it came around after getting a text saying your order is on track after catching the phone support lying on several occasions. Proved with stats from Samsung

  • JakeJones_94 Jake Jones (@JakeJones_94) reported from Shrewsbury, England

    Just ruined the geordies customer service assistant day at @EE by mentioning Rafa ... think I’ve made it even worse by letting him know Avram Grant is heavily linked with the job 🥴 phones defo getting cut off tonight #NUFC

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • __Liam97 Hassle The Hoff (@__Liam97) reported

    @EE I’ve got an issue with my bill, can’t seem to get through on the phone to discuss it is there any other way I can try apart from live chat as no luck on there?😭

  • rachaelhealy29 rachaelhealy29@googlemail.com (@rachaelhealy29) reported

    @EE is there a problem with service/signal. I'm based in Reading and myself, husband and daughter can't make calls or send texts.

  • JAZZiiEx Jasmine Wheatley (@JAZZiiEx) reported

    @EE I spoke to a customer service rep this morning who advised it has a 7 day turnaround for the specific iPhone 13 pro I’ve ordered. It would of been helpful if this has been comminuted when placing my order online.

  • TobuttPaul Paul Tobutt (@TobuttPaul) reported

    @EE Hi is you App currently down? Tried logging in for the past few days but get an error message on various devices

  • yinka_aminu Yinka Aminu (@yinka_aminu) reported

    @EE ripped me off i have been customer over 10yrs you took money for a pack said the pack was active it wasnt so when i made calls it used all my money coz u hadnt an still havnot given me my mins i paid for i want to complain an saying i need 25p per min t call you it is rong

  • dazewart D.Ewart (@dazewart) reported

    @EE recent update of Android 12 to S21ultra causes camera to crash and restart the phone. Restarts also happen intermittently. Is this a known issue and is a fix on the way? Phone purchased only in July. Thank you.

  • benmahonuk Bobson Dugnutt (@benmahonuk) reported

    @EE wtf is this about coverage? I've had no coverage whatsoever since Friday night. No where to report it on your website and I can't call BECAUSE THERE'S NO COVERAGE. Very poor, nothing communicated whatsoever so far.

  • Kira58653423 Kira (@Kira58653423) reported

    @EE currently stranded at Billund airport Denmark with no service please help. Urgent

  • WelshFootball58 Welsh Football (@WelshFootball58) reported

    @EE Hi I need some help on my upgrade

  • krmedhurst Kate Medhurst (@krmedhurst) reported

    If a driver keeps trying to deliver to the wrong house down the road, what can I do about it? Can't get through to EE on the phone. DPD doesn't allow you to update the address. @DPDgroup_news @EE