EE

EE Outage Report in Shrewsbury, Shropshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Shrewsbury come from postal codes SY1 and SY4.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Shrewsbury, Shropshire, England 02/23/2026 09:55

February 23: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Shrewsbury, Shropshire, England

The most recent EE outage reports came from the following cities: Shrewsbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomShrewsbury Phone
United KingdomShrewsbury Phone
United KingdomShrewsbury Phone
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • littlemissbumpr Ruth Warren🇪🇺 (@littlemissbumpr) reported from Shrewsbury, England

    @EE hey! Just a query, I don't have any signal, is there any outage somewhere? I've had signal all day but got home from work and have nothing! Help would be appreciated!

  • woza29 Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE intermittent WiFi signal not doing it for me - help

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    Hey @EE are there network issues in Shrewsbury? I've been out of service for a while and I need to make some phone calls!

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    Anyone else got no service on @EE?

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @nikolajht @EE Might have been. Either way EE do seem to be slow on the uptake of both compared with Voda and O2

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    @DeborahFielden @EE Weird, I made phone calls earlier and it was fine but now I'm stuck on no service. X

  • normandyswag ann (@normandyswag) reported from Great Hanwood, England

    @EE I don’t know, speeds don’t seem to be as good as promised. I understand they fluctuate at times but was wondering if an up-to-date, newer router would sort the problem or if it problems your having in general x

  • stewwwperman Stewwwperman (@stewwwperman) reported from Wellington, England

    @EE Hi Mark. All is well, normal service resumed a couple of hours after my tweet and there have been no issues since 👍 Thanks.

  • THFCP1980 Toby Pedley (@THFCP1980) reported from Church Stretton, England

    @EE No signal again in SY6. What do I pay for exactly?!

  • stewwwperman Stewwwperman (@stewwwperman) reported from Wellington, England

    @EE who unplugged the internet in Telford 🙃 Just enough service to make this tweet but anything else, no chance 😓

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Much Wenlock, England

    Hey @EE I upgraded a couple of months ago and now have reached the time where I need to cancel 2 other numbers on my account. Do I need to ring 150?

  • maxhuskey217 METAL BEAST WULF (@maxhuskey217) reported from Bausley with Criggion, Wales

    @EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out

  • shrewsrachael Rachael dilloway (@shrewsrachael) reported from Shrewsbury, England

    @EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • shrewsrachael Rachael dilloway (@shrewsrachael) reported from Shrewsbury, England

    @EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

  • woza29 Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE Internet is down, tried rebooting hub - still nothing?? #help

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    @EE I've been trying to reset my password for the My EE app for ages, but when you're taken to the 'reset my password' section after the email is sent to you, the website just says its not working now. Any idea when this is due to be working again?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ClaireEHinton Claire Hinton (@ClaireEHinton) reported

    @EE Could I have an email to make a complaint please or a direct number for your complaints department? I am so shaken up right now, Alan needs his calls looked into.

  • Alanimrie0 Alan imrie (@Alanimrie0) reported

    @EE Yeah that was the only page I was having trouble on but I got through to use on chat today and got new broadband ordered so all is good

  • davidaak1991 David (@davidaak1991) reported

    @EE can you check my anytime upgrade has gone through? Was having issues so had to place it over the phone and not had any confirmation emails. Thanks

  • c_j_d Clare Daněk (@c_j_d) reported

    @drkierachapman @EE There are a couple of financial schemes similar to Tell Us Once, but EE is outside these. More annoyed by the awful hold music than anything… complaints have been made.

  • david_bazinga David Ryan (@david_bazinga) reported

    @EE Is the app currently down? Can't seem to log on?

  • Boblex Bobby Chakraborty (@Boblex) reported

    @EE I'm having a problem with 4G signal/network in my area

  • thisisdavid Theyvid Morgan (@thisisdavid) reported

    @EE I’m having some trouble picking up my upgrade from the store I had it delivered to

  • BforBen Ben Cheetham (@BforBen) reported

    @EE hi, placed 2 upgrade orders online this morning within 5 mins of each other. One has dispatched, but the order tracking on the EE site doesn't work for the second. Could you check it has gone through OK please?

  • mejpearson Mary Pearson (@mejpearson) reported

    @drkierachapman @c_j_d @EE Tell Me Once is very helpful, apparently there is another one for banks (which is found out about afterwards). But anyone who holds data should absolutely be part of a Tell Me Once website. It would help so much at the worst time of people’s lives.

  • c_j_d Clare Daněk (@c_j_d) reported

    @knittyphd @EE That’s exactly the problem - navigating their abysmal user-unfriendly phone tree. Needs a separate dedicated number. You’d think a company doling out phone numbers could manage that, right?!