EE outages and service status in Shrewsbury, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Shrewsbury, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Shrewsbury, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shrewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Shrewsbury, England
The most recent EE outage reports came from the following cities: Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury
|
Internet | 1 month ago |
|
Shrewsbury
|
Phone | 1 month ago |
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EE Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
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Shaun Jenks 📸 📱 (@Shaunjenks) reported from Shrewsbury, England@BenObi2000 @VodafoneUK @EE I also believe I may be wrong but the EE does not support UMTS on the esim but Vodafone does. Shouldn’t be an issue really as 4G LTE is pretty much everywhere now.
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Chris Shepherd CIHCM (@MscChris) reported from Admaston, England@EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!
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Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England@DeborahFielden @EE Weird, I made phone calls earlier and it was fine but now I'm stuck on no service. X
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Toby Pedley (@THFCP1980) reported from Church Stretton, England@EE No signal again in SY6. What do I pay for exactly?!
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@nikolajht @EE Might have been. Either way EE do seem to be slow on the uptake of both compared with Voda and O2
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METAL BEAST WULF (@maxhuskey217) reported from Bausley with Criggion, Wales@EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic
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john bayliss (@WhallopAOTS) reported from Shrewsbury, England@EE NO SHIT OFF Football IS for being there; not this bollocks #nowfuckingdoOne
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Carl Jones (@Jones123Carl) reported from Shrewsbury, England@MouFl0w @EE It's a ridiculous service they're blaming on Samsung, yet others don't have the same issues!
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Carl Jones (@Jones123Carl) reported from Shrewsbury, England@EE It's already been sorted by a great rep called Shannon online! Shame it came around after getting a text saying your order is on track after catching the phone support lying on several occasions. Proved with stats from Samsung
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Carl Jones (@Jones123Carl) reported from Shrewsbury, England@EE Just rung up and advised it's within the 14 days still but if I order now on the phone I can have one tomorrow... to then be told they do that with the stock they have and I'll have to wait! Shambolic service
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Chris Shepherd CIHCM (@MscChris) reported from Admaston, EnglandHave been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts
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Ruth Warren🇪🇺 (@littlemissbumpr) reported from Shrewsbury, England@EE hey! Just a query, I don't have any signal, is there any outage somewhere? I've had signal all day but got home from work and have nothing! Help would be appreciated!
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Stewwwperman (@stewwwperman) reported from Wellington, England@EE who unplugged the internet in Telford 🙃 Just enough service to make this tweet but anything else, no chance 😓
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Rachael dilloway (@shrewsrachael) reported from Shrewsbury, England@EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody
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Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, EnglandHey @EE are there network issues in Shrewsbury? I've been out of service for a while and I need to make some phone calls!
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Shaun Jenks 📸📱 (@Shaunjenks) reported from Shrewsbury, EnglandSo 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G
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Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Much Wenlock, EnglandHey @EE I upgraded a couple of months ago and now have reached the time where I need to cancel 2 other numbers on my account. Do I need to ring 150?
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Carl Jones (@Jones123Carl) reported from Shrewsbury, England@BenNeenan @EE They've tried to help me on here! Well, when I say tried just tell me there sorry it's delayed and to keep checking my tracking link! Even got told that the tracking link would give me as much info as ee could over the phone, yet it can't tell me it's 14 days like they can!
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ann (@normandyswag) reported from Great Hanwood, England@EE I don’t know, speeds don’t seem to be as good as promised. I understand they fluctuate at times but was wondering if an up-to-date, newer router would sort the problem or if it problems your having in general x
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Chris Shepherd CIHCM (@MscChris) reported from Admaston, England@EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine (@Kate00019) reported@EE hi, do you reply to the DMs? Been abroad, my number is deactivated, can't use the app and calling doesn't seem to work. I've DMd you. Please help 🥹
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Jac Dee 🇺🇦 (@Jacsplace3) reportedDear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing
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Adam (@adamsturdy_) reported. @EE You're not allowing me to use my sim in Egypt which means I can't get into the app because I can't receive a code to my phone which means I can't contact support. Can you help?
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AFCdonnilad (@afcdonnilad) reportedFormal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2
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Thomas Payne (@trickytrees12) reportedNever known a company so determined to con people than @EE … outrageously bad customer service and they’ve lost 3 potential customers thanks to their con of a website. Avoid.
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Mart (@MartGB_) reported@EE's auth process to login might genuinely be the most **** piece of software on the planet. Log in with email > prompts about using a passkey (don't use one) > send code instead > input code & verify > errors about the code being resent too many times. Its actually impressive they have both the worst website of any provider and they somehow made it a giant pain in the *** to even log into it. It's 2026 and the company is worth millions yet their site is like some dog **** from 2010.
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Stuart Marshall (@MrMclarenNUFC) reported@EE I mean seriously, what is going on with the service around Shrewsbury? Paying full price and getting a 5th rate service. What’s going on?
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Shmufm Breakfast - The most Diverse music (@ShmufmBreakfast) reported@EE @tonycarmelo15 The app is crap...this always happens after there is an update
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Micky Jones (@MickyJones_) reported@SteveA39845825 @EE We don't you apologise for the app being down or at least admit you're having problems with the app
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AFCdonnilad (@afcdonnilad) reportedPT2 @WeAreOpenreach @BT @EE Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately.