EE Outage in Shrewsbury, Shropshire, England

@EE Just rung up and advised it's within the 14 days still but if I order now on the phone I can have one tomorrow... to then be told they do that with the stock they have and I'll have to wait! Shambolic service

@MouFl0w @EE It's a ridiculous service they're blaming on Samsung, yet others don't have the same issues!

@BenNeenan @EE They've tried to help me on here! Well, when I say tried just tell me there sorry it's delayed and to keep checking my tracking link! Even got told that the tracking link would give me as much info as ee could over the phone, yet it can't tell me it's 14 days like they can!

@EE It's already been sorted by a great rep called Shannon online! Shame it came around after getting a text saying your order is on track after catching the phone support lying on several occasions. Proved with stats from Samsung

@EE Think it's best we leave this, as we're just going round in circles with the same shit answers for the last few days but no actual help to many customers, yet the delays get longer

@BenObi2000 @VodafoneUK @EE I also believe I may be wrong but the EE does not support UMTS on the esim but Vodafone does. Shouldn’t be an issue really as 4G LTE is pretty much everywhere now.

@EE my mobile currently not working. My phone said initially that the Sim is no longer valid. Now I just have no signal, cannot connect to the 4G network, make calls etc... Can you come back to me on what the issue is please 😀

@EE I signed up to your Apple Music service, every time I go to ‘joined by EE’ it informs me that I don’t have membership with Apple Music even though it was confirmed by text last nite

@EE I'm currently with you for Internet and you have been pretty good apart from the low speeds but that is the line issue not yours. But those packages are really expensive, I get unlimited dl now for around £20. I stream with Netflix etc so would need the £50 bundle to safe

@_Janet_ @EE It is Janet I can't ring or text when at home :( I know there is a problem with a mast in the area but it's a right pain.

I wonder if @EE ever do surveys based on their advertising, asking “do these ads make you want to buy our services, or just remind you to never ever give us any money”. I know which one my answer would be.

Day 3 of no signal at home, getting rather peed off now. Come on @EE get it sorted.

Another day without internet and another free 10GB of data I’ll never use because I don’t get 4G downstairs in this house. Many thanks @EE!

@EE Hi, my 4gee isn’t working on social media’s. My messages are coming through but nothing is sending! please help!

Today got attacked by a group and had phone stolen. A lot of people tried to help out, @EE customer support was great in getting it blocked. (Let's not talk about how unhelpful @AppleSupport was) Luckily been given tomorrow off work.

@EE Yes I am, everything from being able to hear people on the line, but they can't hear me, to not having a phone signal at all, often in towns. Always been issues which have only got worse in the last few weeks. Talking to other people I am not alone. Same issue in different areas

@EE No need to cancel. No one can find it 😂😂 also I can’t remember what it was

@EE Honer 9 lite, never had this before

@madebygoogle My new Pixel 3 has the flashing screen issue. I've contacted @EE who don't have a diagnostic (they're calling me back though). Help!