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EE outages and service status in Shrewsbury, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Shrewsbury, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 67% Internet (67%)
  • 33% Phone (33%)

The latest reports from users having issues in Shrewsbury come from postal codes SY3 and SY1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shrewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Shrewsbury, England

The most recent EE outage reports came from the following cities: Shrewsbury.

CityProblem TypeReport Time
Shrewsbury Internet 17 days ago
Shrewsbury Phone 18 days ago
Shrewsbury Internet 29 days ago

Community Discussion

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EE Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • Jones123Carl
    Carl Jones (@Jones123Carl) reported from Shrewsbury, England

    @EE It's already been sorted by a great rep called Shannon online! Shame it came around after getting a text saying your order is on track after catching the phone support lying on several occasions. Proved with stats from Samsung

  • HannahW333
    Hannah Warren (@HannahW333) reported from Much Wenlock, England

    Gotta love a 100 day early phone upgrade especially when your handset was adament you didn't have service but not only did I get a shiny (it actually does shine) new phone but I also got a little WiFi device for my extra data which works at the heritage site I work at! Thanks @ee

  • HannahW333
    Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    @EE I've been trying to reset my password for the My EE app for ages, but when you're taken to the 'reset my password' section after the email is sent to you, the website just says its not working now. Any idea when this is due to be working again?

  • stewwwperman
    Stewwwperman (@stewwwperman) reported from Wellington, England

    @EE who unplugged the internet in Telford 🙃 Just enough service to make this tweet but anything else, no chance 😓

  • woza29
    Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE Internet is down, tried rebooting hub - still nothing?? #help

  • normandyswag
    ann (@normandyswag) reported from Great Hanwood, England

    @EE I don’t know, speeds don’t seem to be as good as promised. I understand they fluctuate at times but was wondering if an up-to-date, newer router would sort the problem or if it problems your having in general x

  • MscChris
    Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.

  • littlemissbumpr
    Ruth Warren🇪🇺 (@littlemissbumpr) reported from Shrewsbury, England

    @EE hey! Just a query, I don't have any signal, is there any outage somewhere? I've had signal all day but got home from work and have nothing! Help would be appreciated!

  • MscChris
    Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!

  • maxhuskey217
    METAL BEAST WULF (@maxhuskey217) reported from Bausley with Criggion, Wales

    @EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic

  • Shaunjenks
    Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @nikolajht @EE Might have been. Either way EE do seem to be slow on the uptake of both compared with Voda and O2

  • Shaunjenks
    Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic

  • MrTerryWoodfine
    Terry Woodfine (@MrTerryWoodfine) reported from Lawley Bank, England

    @EE my mobile currently not working. My phone said initially that the Sim is no longer valid. Now I just have no signal, cannot connect to the 4G network, make calls etc... Can you come back to me on what the issue is please 😀

  • shrewsrachael
    Rachael dilloway (@shrewsrachael) reported from Shrewsbury, England

    @EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

  • Jones123Carl
    Carl Jones (@Jones123Carl) reported from Shrewsbury, England

    @EE Think it's best we leave this, as we're just going round in circles with the same shit answers for the last few days but no actual help to many customers, yet the delays get longer

  • MscChris
    Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts

  • JakeJones_94
    Jake Jones (@JakeJones_94) reported from Shrewsbury, England

    Just ruined the geordies customer service assistant day at @EE by mentioning Rafa ... think I’ve made it even worse by letting him know Avram Grant is heavily linked with the job 🥴 phones defo getting cut off tonight #NUFC

  • shrewsrachael
    Rachael dilloway (@shrewsrachael) reported from Shrewsbury, England

    @EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

  • Shaunjenks
    Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • becksgwynne
    Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JPMIDB
    Jem (@JPMIDB) reported

    @EE @owlsfan4eva It’s a problem for a lot of people not just this particular person. The app is down. The website isn’t working either.

  • JesusLuvsYooh
    Stephen Allen (@JesusLuvsYooh) reported

    @EE Same problem with different browser. Likely wifi IP block, out of mobile data (used up during new house move) cannot use that. Ive had pages not loading, spinning wheels and all sorts this week, hoping it was known issue for everyone and fixed soon, but seems not🤔 what to do..

  • LDay
    Lee Day (@LDay) reported

    . Has any @EE customer who has @tntsports as an inclusive extra actually managed to get TNT to work on @HBOMax_UK ? Constantly comes up with ‘get access’. Worked absolutely fine on Discovery +.

  • stokieadam
    Adam (@stokieadam) reported

    @EE @LasallianSean What really annoys me is that if you want to buy something, few online clicks and sorted. If you want to cancel, you have to telephone, wait, listen to their grovelling nonsense, talk to a human. Just make things easy for everyone

  • JB_56_
    Jayne with a Y (@JB_56_) reported

    @ee can you do anything to hurry up the activation for a new SIM card (same No kept). This is causing problems not having access to the phone. We weren’t told it takes up to 24 hours !

  • SebParkinson
    Seb (@SebParkinson) reported

    @Mr_Ben_Adams @EE I struggle to get any signal inside or out. There’s a mast issue that EE just completely ignore every single time it’s reported.

  • barbaranorth1
    barbara north (@barbaranorth1) reported

    @EE I have received a scam letter from a debt collecting agency saying they are collecting a debt for EE. I have never been with EE. I have sent an email to your phishing email address, is there anything else I need to do?

  • melindiscott
    Melindi Scott (@melindiscott) reported

    @MrStardust50 @EE EE Customer Services, 6 Camberwell Way, Sunderland, Tyne and Wear, SR3 3XN

  • Mark14182043442
    Mark (@Mark14182043442) reported

    @EE not happy with service. Had an issue with app etc person on phone had to open ticket with main tech people. 48 hours I was told. Now a week later no call or anything. I will have to phone again later today now. If i didn’t pay my bill bet you would be quick to get in touch

  • theGrimey
    Tobes (@theGrimey) reported

    @EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.