EE Outage Report in Shrewsbury, Shropshire, England
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The latest reports from users having issues in Shrewsbury come from postal codes SY3 and SY1 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Shrewsbury, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shrewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Shrewsbury, England
The most recent EE outage reports came from the following cities: Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury
|
Internet | 2 days ago |
|
Shrewsbury
|
Phone | 3 days ago |
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Shrewsbury
|
Internet | 14 days ago |
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Shrewsbury
|
Phone | 2 months ago |
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Shrewsbury
|
Phone | 2 months ago |
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Shrewsbury
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
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Hannah Warren (@HannahW333) reported from Much Wenlock, EnglandGotta love a 100 day early phone upgrade especially when your handset was adament you didn't have service but not only did I get a shiny (it actually does shine) new phone but I also got a little WiFi device for my extra data which works at the heritage site I work at! Thanks @ee
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NIGEL M (@YorkKnightsFan) reported from Shrewsbury, England@EE No thank you , I’m done with @EE soon as I can leave I will be , I’ve been a customer since the Orange Days And well over 10 yrs but will not be patronised or insulted like I have been by some of your staff in Darlington
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Becky xray (@becksgwynne) reported from Shrewsbury, England@EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page
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Warren McGuinness (@woza29) reported from Shrewsbury, England@EE intermittent WiFi signal not doing it for me - help
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Chris Shepherd CIHCM (@MscChris) reported from Admaston, England@EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!
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Carl Jones (@Jones123Carl) reported from Shrewsbury, England@EE Just rung up and advised it's within the 14 days still but if I order now on the phone I can have one tomorrow... to then be told they do that with the stock they have and I'll have to wait! Shambolic service
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Warren McGuinness (@woza29) reported from Shrewsbury, England@EE Internet is down, tried rebooting hub - still nothing?? #help
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METAL BEAST WULF (@maxhuskey217) reported from Bausley with Criggion, Wales@EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic
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Carl Jones (@Jones123Carl) reported from Shrewsbury, England@EE Think it's best we leave this, as we're just going round in circles with the same shit answers for the last few days but no actual help to many customers, yet the delays get longer
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Becky xray (@becksgwynne) reported from Shrewsbury, England@EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out
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Jake Jones (@JakeJones_94) reported from Shrewsbury, EnglandJust ruined the geordies customer service assistant day at @EE by mentioning Rafa ... think I’ve made it even worse by letting him know Avram Grant is heavily linked with the job 🥴 phones defo getting cut off tonight #NUFC
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Carl Jones (@Jones123Carl) reported from Shrewsbury, England@BenNeenan @EE They've tried to help me on here! Well, when I say tried just tell me there sorry it's delayed and to keep checking my tracking link! Even got told that the tracking link would give me as much info as ee could over the phone, yet it can't tell me it's 14 days like they can!
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Shaun Jenks 📸📱 (@Shaunjenks) reported from Shrewsbury, EnglandSo 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G
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Geoff Rodgers (@ge0_ff) reported from Shrewsbury, England@EE never mind 5G. I’ve had no signal other than WiFi all day in Shrewsbury
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Chris Shepherd CIHCM (@MscChris) reported from Admaston, EnglandHave been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts
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Chris Shepherd CIHCM (@MscChris) reported from Admaston, England@EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.
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Carl Jones (@Jones123Carl) reported from Shrewsbury, England@MouFl0w @EE It's a ridiculous service they're blaming on Samsung, yet others don't have the same issues!
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Carl Jones (@Jones123Carl) reported from Shrewsbury, England@EE It's already been sorted by a great rep called Shannon online! Shame it came around after getting a text saying your order is on track after catching the phone support lying on several occasions. Proved with stats from Samsung
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john bayliss (@WhallopAOTS) reported from Shrewsbury, England@EE NO SHIT OFF Football IS for being there; not this bollocks #nowfuckingdoOne
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Toby Pedley (@THFCP1980) reported from Church Stretton, England@EE No signal again in SY6. What do I pay for exactly?!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jamadan (@jamadan_dev) reported@EE Could do with a way of ordering a new esim online without being charged? I just signed a new 2 year contract and am changing phones. Don't really expect to be charged for something digital that facilitates my use of the network. No biggie tho, phone call sorted it
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Bronagh Scullion (@broscul) reported@EE I have had no signal all day can you please advise on what the problem is? Phone says no service
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Martin Broom (@Deluca69) reportedNo broadband. Help! Working from home. LE10 2QP @EE
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Ian Bebbington (@IanBebbington51) reported@EE How is it we have got an outage here in the North West. Cannot ring out, been like it for 3 days now.
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Jamadan (@jamadan_dev) reported@EE Never mind, sorted it on the phone
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Ross Gillies (@RossGillies9) reported@EE Hi, I need a proof of purchase to claim my free gift after upgrading to the Samsung galaxy s20 FE. I never received an email with proof of purchase. How do I get it?
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Robin Cole (@robmarkcole) reported@EE Hi Monika, I was given inaccurate information in my initial call and accordingly my update is not until next week. There was also some issue with the router that tech support have now resolved. Thanks
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Suz Wong (@misssuzwong) reported@EE That looks like the exact place I've already reset it, but never get the email. I will recheck my settings to make sure the emails aren't blocked in some way bit if not I don't know what else to do
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thisismylutterworth (@mylutterworth) reported@EE I’ve already called and they just apologise. At this rate I’ll be on your new RPI pricing before I get the kit. I assume I can cancel the order. Would I still be held to a notice period?
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Lee Hammond (@StopItRawr) reported@EE Understood! Sorry for random questions I was of course planning to do this all in store but that's not an option alas! Be sad to see my OP7PRO 5G go but looking forward to the new S21 series whichever one I end up clicking on! Thanks for the help, good luck for the launch!