EE Outage Report in Shrewsbury, Shropshire, England
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The latest reports from users having issues in Shrewsbury come from postal codes SY1 and SY3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Shrewsbury, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Shrewsbury, Shropshire, England
The most recent EE outage reports came from the following cities: Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Total Blackout | |
| Shrewsbury |
Phone | |
| Shrewsbury |
Internet | |
| Shrewsbury |
Phone | |
| Shrewsbury |
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| Shrewsbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.
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Shaun Jenks 📸 📱
(@Shaunjenks) reported
from
Shrewsbury, England
@BenObi2000 @VodafoneUK @EE I also believe I may be wrong but the EE does not support UMTS on the esim but Vodafone does. Shouldn’t be an issue really as 4G LTE is pretty much everywhere now.
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NIGEL M
(@YorkKnightsFan) reported
from
Shrewsbury, England
@EE No thank you , I’m done with @EE soon as I can leave I will be , I’ve been a customer since the Orange Days And well over 10 yrs but will not be patronised or insulted like I have been by some of your staff in Darlington
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Carl Jones
(@Jones123Carl) reported
from
Shrewsbury, England
@MouFl0w @EE It's a ridiculous service they're blaming on Samsung, yet others don't have the same issues!
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Carl Jones
(@Jones123Carl) reported
from
Shrewsbury, England
@EE Just rung up and advised it's within the 14 days still but if I order now on the phone I can have one tomorrow... to then be told they do that with the stock they have and I'll have to wait! Shambolic service
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Becky xray
(@becksgwynne) reported
from
Shrewsbury, England
@EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page
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Carl Jones
(@Jones123Carl) reported
from
Shrewsbury, England
@BenNeenan @EE They've tried to help me on here! Well, when I say tried just tell me there sorry it's delayed and to keep checking my tracking link! Even got told that the tracking link would give me as much info as ee could over the phone, yet it can't tell me it's 14 days like they can!
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Warren McGuinness
(@woza29) reported
from
Shrewsbury, England
@EE intermittent WiFi signal not doing it for me - help
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john bayliss
(@WhallopAOTS) reported
from
Shrewsbury, England
@EE NO SHIT OFF Football IS for being there; not this bollocks #nowfuckingdoOne
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Terry Woodfine
(@MrTerryWoodfine) reported
from
Lawley Bank, England
@EE my mobile currently not working. My phone said initially that the Sim is no longer valid. Now I just have no signal, cannot connect to the 4G network, make calls etc... Can you come back to me on what the issue is please 😀
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Shaun Jenks 📸📱
(@Shaunjenks) reported
from
Shrewsbury, England
So 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G
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METAL BEAST WULF
(@maxhuskey217) reported
from
Bausley with Criggion, Wales
@EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!
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Jake Jones
(@JakeJones_94) reported
from
Shrewsbury, England
Just ruined the geordies customer service assistant day at @EE by mentioning Rafa ... think I’ve made it even worse by letting him know Avram Grant is heavily linked with the job 🥴 phones defo getting cut off tonight #NUFC
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Becky xray
(@becksgwynne) reported
from
Shrewsbury, England
@EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out
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Carl Jones
(@Jones123Carl) reported
from
Shrewsbury, England
@EE Think it's best we leave this, as we're just going round in circles with the same shit answers for the last few days but no actual help to many customers, yet the delays get longer
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Hannah Warren
(@HannahW333) reported
from
Much Wenlock, England
Gotta love a 100 day early phone upgrade especially when your handset was adament you didn't have service but not only did I get a shiny (it actually does shine) new phone but I also got a little WiFi device for my extra data which works at the heritage site I work at! Thanks @ee
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Carl Jones
(@Jones123Carl) reported
from
Shrewsbury, England
@EE It's already been sorted by a great rep called Shannon online! Shame it came around after getting a text saying your order is on track after catching the phone support lying on several occasions. Proved with stats from Samsung
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts
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Geoff Rodgers
(@ge0_ff) reported
from
Shrewsbury, England
@EE never mind 5G. I’ve had no signal other than WiFi all day in Shrewsbury
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria Mancuso
(@victoriamancuso) reported
Its really sad that @ee don’t appreciate customer loyalty, I’ve been with them since 2007. @VodafoneUK however have treated my mum like a queen with her sim only upgrade. Guess, I’ll have to jump ship 🛳
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Goose
(@Goose_1975) reported
@EE My son fell over and screen is cracked and now doesn't work...
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Bennett Arron
(@BennettArron) reported
Credit where it is due. The customer service from @EE has been exceptional.
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Christian Fowler
(@christianj164) reported
@EE I think they registered my account with a different email address to check if that was the problem. I've logged in on using both email addresses but I can't see my bills on either log in. It says something like 'contact the account holder to view your bill'
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Ellen Moss
(@UniMum1989) reported
@EE how is that when you guys make a mistake, create a new contract instead of upgrading and charge £50+ a month you insist its the customer's fault and no refund can be given and the phone needs to be returned so you can send a new one? #badcustomerservice #daylightrobbery
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Christian Fowler
(@christianj164) reported
@EE Hi, can you help please. I had some trouble a few weeks ago with My EE (it's now working) but I think the advisor changed a setting or something as I can't see my bills now on the app or online.
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Dave Cowell
(@david_cowell) reported
@EE I've not reset the router only restarted it several times as there are custom firewall rules in place for some devices on the network. The device is an ee smart hub
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Brad Bailey
(@bradderz1990) reported
@EE When I phone up to cancel I asked them if I am able to put a pay as you go sim in and they said yes
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Marie Kearney
(@RieRie9388) reported
@EE The same time every night my Broaband completely drops out and it’s around 45 minutes before it comes back on, I’ve already had a lot of problems with my broadband it’s not right
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Jason Watts
(@JasonZWatts) reported
@EE Why so many network issues in Twickenham TW1 recently? Keep getting alerts saying Service Issues and it’ll take 15 hours to fix. Why can’t the mast be fixed?