EE

EE Outage Report in Shrewsbury, Shropshire, England

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The latest reports from users having issues in Shrewsbury come from postal codes SY3 and SY1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Shrewsbury, Shropshire, England 12/22/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Shrewsbury, Shropshire, England

The most recent EE outage reports came from the following cities: Shrewsbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomShrewsbury Total Blackout
United KingdomShrewsbury Phone
United KingdomShrewsbury Internet
United KingdomShrewsbury Phone
United KingdomShrewsbury E-mail
United KingdomShrewsbury Phone

Community Discussion

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EE Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • ge0_ff Geoff Rodgers (@ge0_ff) reported from Shrewsbury, England

    @EE never mind 5G. I’ve had no signal other than WiFi all day in Shrewsbury

  • Jones123Carl Carl Jones (@Jones123Carl) reported from Shrewsbury, England

    @EE It's already been sorted by a great rep called Shannon online! Shame it came around after getting a text saying your order is on track after catching the phone support lying on several occasions. Proved with stats from Samsung

  • maxhuskey217 METAL BEAST WULF (@maxhuskey217) reported from Bausley with Criggion, Wales

    @EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic

  • THFCP1980 Toby Pedley (@THFCP1980) reported from Church Stretton, England

    @EE No signal again in SY6. What do I pay for exactly?!

  • Shaunjenks Shaun Jenks 📸📱 (@Shaunjenks) reported from Shrewsbury, England

    So 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts

  • Jones123Carl Carl Jones (@Jones123Carl) reported from Shrewsbury, England

    @EE Just rung up and advised it's within the 14 days still but if I order now on the phone I can have one tomorrow... to then be told they do that with the stock they have and I'll have to wait! Shambolic service

  • woza29 Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE Internet is down, tried rebooting hub - still nothing?? #help

  • Jones123Carl Carl Jones (@Jones123Carl) reported from Shrewsbury, England

    @MouFl0w @EE It's a ridiculous service they're blaming on Samsung, yet others don't have the same issues!

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!

  • YorkKnightsFan NIGEL M (@YorkKnightsFan) reported from Shrewsbury, England

    @EE No thank you , I’m done with @EE soon as I can leave I will be , I’ve been a customer since the Orange Days And well over 10 yrs but will not be patronised or insulted like I have been by some of your staff in Darlington

  • Jones123Carl Carl Jones (@Jones123Carl) reported from Shrewsbury, England

    @BenNeenan @EE They've tried to help me on here! Well, when I say tried just tell me there sorry it's delayed and to keep checking my tracking link! Even got told that the tracking link would give me as much info as ee could over the phone, yet it can't tell me it's 14 days like they can!

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out

  • WhallopAOTS john bayliss (@WhallopAOTS) reported from Shrewsbury, England

    @EE NO SHIT OFF Football IS for being there; not this bollocks #nowfuckingdoOne

  • Jones123Carl Carl Jones (@Jones123Carl) reported from Shrewsbury, England

    @EE Think it's best we leave this, as we're just going round in circles with the same shit answers for the last few days but no actual help to many customers, yet the delays get longer

  • HannahW333 Hannah Warren (@HannahW333) reported from Much Wenlock, England

    Gotta love a 100 day early phone upgrade especially when your handset was adament you didn't have service but not only did I get a shiny (it actually does shine) new phone but I also got a little WiFi device for my extra data which works at the heritage site I work at! Thanks @ee

  • JakeJones_94 Jake Jones (@JakeJones_94) reported from Shrewsbury, England

    Just ruined the geordies customer service assistant day at @EE by mentioning Rafa ... think I’ve made it even worse by letting him know Avram Grant is heavily linked with the job 🥴 phones defo getting cut off tonight #NUFC

  • woza29 Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE intermittent WiFi signal not doing it for me - help

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mrfrankzola Frank Zola (@mrfrankzola) reported

    @bt_uk @MarcAllera @EE Thanks 4 info. + Do new BT customers, claiming eligible benefits, have to undertake a Credit Check before they can set up a new Home Essential service? Alongside a check with DWP to confirm receipt of benefits?

  • sucramco Marcus Broad (@sucramco) reported

    @EE Yes. I have just come off the phone. From your guys now. I was recommended to go to Google as they would possibly swap the phone as it was faulty. Problem is the phone rebooted whilst the lady was talking to a manager at google. Now I can't get back in tough with Google

  • LawraSimp L A U R A ✨ (@LawraSimp) reported

    @EE Still no signal and it’s not acceptable! Help!

  • paulhayward200 Paul (@paulhayward200) reported

    @EE How long is it acceptable to have a network problem ? It has now been going on for 3.5 weeks with no end in sight ?

  • LauraJWiles LauraJane81 (@LauraJWiles) reported

    @EE I can’t seem to contact EE- 150 not working. Is customer services down?

  • ScotBusDriver Steven Arnott (@ScotBusDriver) reported

    @EE Hey Tom, honestly I have no idea what’s going on with it right now. App says suspended, your system says I’m not, my brain is trying to complete with basic life etc. just want you to know that this wasn’t a dig directly at EE. It was more asking for help because I can’t do this

  • shakstar7 shakil (@shakstar7) reported

    Why is it EE customer service sales people always seem not bothered? I can't be asked to do sales attitude.. Either you want it or piss off almost feels like.... wanted to get an upgrade, came out wanted to look elsewhere. Well done @EE #shitcustomerservice #EE #upgrade

  • skipper68uk Mands 💜💙💜🤍😷🌷🌺🌻🌼 (@skipper68uk) reported

    @EE do you happen to know if ee alcatel 1b 32gb mobile phone works abroad please ? Having nightmare with new ee new sim card & sim card holder i go to register phone and never get a text to confirm

  • EelesWasTaken Anthony Eeles (@EelesWasTaken) reported

    Maybe @SkyUK or @EE want to get in touch about providing a better more reliable service. How @virginmedia can believe it’s fine to have no/unreliable service from 6th to 22nd Feb is beyond me.

  • ririsfolklore owen #freekesha (@ririsfolklore) reported

    @EE my data and service just blacked out, as did two other customers of ee. is this a server issue or the storm?