EE outages and service status in Shrewsbury, England

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shrewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

• 
  Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported 2 minutes ago from Shrewsbury, England

  @EE I've been trying to reset my password for the My EE app for ages, but when you're taken to the 'reset my password' section after the email is sent to you, the website just says its not working now. Any idea when this is due to be working again?

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 5 minutes ago from Shrewsbury, England

  @hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic

• 
  Shaun Jenks 📸📱 (@Shaunjenks) reported 6 minutes ago from Shrewsbury, England

  So 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G

• 
  Toby Pedley (@THFCP1980) reported 11 minutes ago from Church Stretton, England

  @EE No signal again in SY6. What do I pay for exactly?!

• 
  Carl Jones (@Jones123Carl) reported 20 minutes ago from Shrewsbury, England

  @EE Just rung up and advised it's within the 14 days still but if I order now on the phone I can have one tomorrow... to then be told they do that with the stock they have and I'll have to wait! Shambolic service

• 
  Geoff Rodgers (@ge0_ff) reported 26 minutes ago from Shrewsbury, England

  @EE never mind 5G. I’ve had no signal other than WiFi all day in Shrewsbury

• 
  Hannah Warren (@HannahW333) reported 26 minutes ago from Much Wenlock, England

  Gotta love a 100 day early phone upgrade especially when your handset was adament you didn't have service but not only did I get a shiny (it actually does shine) new phone but I also got a little WiFi device for my extra data which works at the heritage site I work at! Thanks @ee

• 
  Rachael dilloway (@shrewsrachael) reported 26 minutes ago from Shrewsbury, England

  @EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

• 
  Terry Woodfine (@MrTerryWoodfine) reported 26 minutes ago from Lawley Bank, England

  @EE my mobile currently not working. My phone said initially that the Sim is no longer valid. Now I just have no signal, cannot connect to the 4G network, make calls etc... Can you come back to me on what the issue is please 😀

• 
  Chris Shepherd CIHCM (@MscChris) reported 27 minutes ago from Admaston, England

  Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts

• 
  Shaun Jenks 📸  📱 (@Shaunjenks) reported 28 minutes ago from Shrewsbury, England

  @BenObi2000 @VodafoneUK @EE I also believe I may be wrong but the EE does not support UMTS on the esim but Vodafone does. Shouldn’t be an issue really as 4G LTE is pretty much everywhere now.

• 
  Stewwwperman (@stewwwperman) reported 30 minutes ago from Wellington, England

  @EE Hi Mark. All is well, normal service resumed a couple of hours after my tweet and there have been no issues since 👍 Thanks.

• 
  Chris Shepherd CIHCM (@MscChris) reported 32 minutes ago from Admaston, England

  @EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!

• 
  Chris Shepherd CIHCM (@MscChris) reported 32 minutes ago from Admaston, England

  @EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.

• 
  Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported 35 minutes ago from Shrewsbury, England

  Hey @EE are there network issues in Shrewsbury? I've been out of service for a while and I need to make some phone calls!

• 
  Carl Jones (@Jones123Carl) reported 36 minutes ago from Shrewsbury, England

  @EE Think it's best we leave this, as we're just going round in circles with the same shit answers for the last few days but no actual help to many customers, yet the delays get longer

• 
  Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported 38 minutes ago from Shrewsbury, England

  @DeborahFielden @EE Weird, I made phone calls earlier and it was fine but now I'm stuck on no service. X

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 48 minutes ago from Shrewsbury, England

  @nikolajht @EE Might have been. Either way EE do seem to be slow on the uptake of both compared with Voda and O2

• 
  Carl Jones (@Jones123Carl) reported 54 minutes ago from Shrewsbury, England

  @MouFl0w @EE It's a ridiculous service they're blaming on Samsung, yet others don't have the same issues!

• 
  Ruth Warren🇪🇺 (@littlemissbumpr) reported 59 minutes ago from Shrewsbury, England

  @EE hey! Just a query, I don't have any signal, is there any outage somewhere? I've had signal all day but got home from work and have nothing! Help would be appreciated!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MindTheGap (@mindthegap2018) reported 2 minutes ago

  @EE @mjpeterz22 How can I request some help?

• 
  Jo Oliver 💜🇬🇧 (@BagFleaBag) reported 2 minutes ago

  @LeilaniDowding @EE Yes, it’s usually days if it’s a bad storm and that’s in southern England and not that rural, my friend on a quieter month had no electricity for 2 weeks and no internet for a month the other year after a big storm.

• 
  S (@Sarah_FireHorse) reported 3 minutes ago

  @LeilaniDowding @EE So the answer seems to be an emergency generator. Or you can plug starlink into a car adapter - that’s another emergency option, run it off your car battery.

• 
  VisionsofGold (@VisionsofGold) reported 4 minutes ago

  So @ee after calling 150 the answer is no. 18 years of customer loyalty gets you nothing. Couldn't even waive the early upgrade fee. A real shame. Better to wait until the end of the contract and leave? @MartinSLewis @MoneySavingExp

• 
  jess .ᐟ ⋆｡°✩ (@MEENAJUTLAS) reported 6 minutes ago

  @TomMason111076 @EE had the same thing, still not working. had to pay via 150

• 
  micka9990 (@Michael66108716) reported 13 minutes ago

  @EE Can you give me a number straight to customer support , be 10x easier if you had online chat like most suppliers have

• 
  Ludwig Van B's (@ChoralSymphony) reported 14 minutes ago

  @LeilaniDowding @EE already happened in Wolverhampton with my parents. All comms in now reliant on the internet, mobiles. Dad's on the emergency roster for energy, cos of oxygen machines, but it's soooo cack-handed. The govt is always blindsided by tech and the lobbyists money. They are all morons

• 
  ByNiels (@by_niels21222) reported 16 minutes ago

  @LeilaniDowding @EE That network will not be maintained. It is dead. Starlink may be a solution worth while looking at.

• 
  Paul Jones (@Wrexham1978) reported 16 minutes ago

  @sophie_reed98 @EE @ee are terrible for rewarding loyalty. I left after 30 yrs & am getting the terms elsewhere for a fifth of the price.

• 
  À𝕓á𝕪ọ̀𝕞í (@TheDealEnvoy) reported 16 minutes ago

  🚨 Scam alert. Be careful out there. Hackers are getting really sophisticated. Just had an unsolicited call from 01438 989236 claiming to be @EE customer service. Sounded professional. Said they had a promotion that would bring my monthly bill down. Asked for my last name, then said I’d get a code from @EE and should read it out to “verify” I was the account holder. Checked the number that called and the number that sent the text. Instantly knew it was a scam. Called @EE myself on the official number and reported it. Never give anyone a code sent to your phone. Hang up and call the company directly.