EE outages and service status in Shrewsbury, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Shrewsbury, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (67%)
- Phone (33%)
The latest reports from users having issues in Shrewsbury come from postal codes SY3 and SY1 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Shrewsbury, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shrewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Shrewsbury, England
The most recent EE outage reports came from the following cities: Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury
|
Internet | 18 days ago |
|
Shrewsbury
|
Phone | 19 days ago |
|
Shrewsbury
|
Internet | 30 days ago |
Community Discussion
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EE Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
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Shaun Jenks 📸 📱 (@Shaunjenks) reported from Shrewsbury, England@BenObi2000 @VodafoneUK @EE I also believe I may be wrong but the EE does not support UMTS on the esim but Vodafone does. Shouldn’t be an issue really as 4G LTE is pretty much everywhere now.
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Terry Woodfine (@MrTerryWoodfine) reported from Lawley Bank, England@EE my mobile currently not working. My phone said initially that the Sim is no longer valid. Now I just have no signal, cannot connect to the 4G network, make calls etc... Can you come back to me on what the issue is please 😀
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Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England@EE I've been trying to reset my password for the My EE app for ages, but when you're taken to the 'reset my password' section after the email is sent to you, the website just says its not working now. Any idea when this is due to be working again?
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ann (@normandyswag) reported from Great Hanwood, England@EE I don’t know, speeds don’t seem to be as good as promised. I understand they fluctuate at times but was wondering if an up-to-date, newer router would sort the problem or if it problems your having in general x
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Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, EnglandHey @EE are there network issues in Shrewsbury? I've been out of service for a while and I need to make some phone calls!
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Carl Jones (@Jones123Carl) reported from Shrewsbury, England@BenNeenan @EE They've tried to help me on here! Well, when I say tried just tell me there sorry it's delayed and to keep checking my tracking link! Even got told that the tracking link would give me as much info as ee could over the phone, yet it can't tell me it's 14 days like they can!
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@nikolajht @EE Might have been. Either way EE do seem to be slow on the uptake of both compared with Voda and O2
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Stewwwperman (@stewwwperman) reported from Wellington, England@EE who unplugged the internet in Telford 🙃 Just enough service to make this tweet but anything else, no chance 😓
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Carl Jones (@Jones123Carl) reported from Shrewsbury, England@EE Think it's best we leave this, as we're just going round in circles with the same shit answers for the last few days but no actual help to many customers, yet the delays get longer
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Warren McGuinness (@woza29) reported from Shrewsbury, England@EE intermittent WiFi signal not doing it for me - help
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Toby Pedley (@THFCP1980) reported from Church Stretton, England@EE No signal again in SY6. What do I pay for exactly?!
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Becky xray (@becksgwynne) reported from Shrewsbury, England@EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page
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Chris Shepherd CIHCM (@MscChris) reported from Admaston, England@EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!
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Geoff Rodgers (@ge0_ff) reported from Shrewsbury, England@EE never mind 5G. I’ve had no signal other than WiFi all day in Shrewsbury
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Chris Shepherd CIHCM (@MscChris) reported from Admaston, England@EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.
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METAL BEAST WULF (@maxhuskey217) reported from Bausley with Criggion, Wales@EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic
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Shaun Jenks 📸📱 (@Shaunjenks) reported from Shrewsbury, EnglandSo 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G
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Carl Jones (@Jones123Carl) reported from Shrewsbury, England@EE Just rung up and advised it's within the 14 days still but if I order now on the phone I can have one tomorrow... to then be told they do that with the stock they have and I'll have to wait! Shambolic service
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Rachael dilloway (@shrewsrachael) reported from Shrewsbury, England@EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody
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Jake Jones (@JakeJones_94) reported from Shrewsbury, EnglandJust ruined the geordies customer service assistant day at @EE by mentioning Rafa ... think I’ve made it even worse by letting him know Avram Grant is heavily linked with the job 🥴 phones defo getting cut off tonight #NUFC
EE Issues Reports
Latest outage, problems and issue reports in social media:
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James (@palmerzan587) reported@EE awful internet once again. Shortage in my local area has been going since 5am and still not repaired! This is the 3rd thing to go wrong since being changed over from BT to you. Not reliable at all!
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Jem (@JPMIDB) reported@EE It doesn’t work. I had to ring today and that person couldn’t help either and had to long it with your admin team.
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Sarah Jones #21 (@jonesy_laaa) reported@EE I’ve tried ringing and I’ve been on the phone twice this week to sort it out and after an hour, you guys hang up on me. Just give me back my refund please. It’s beyond a joke when my final bill was you was generated on the 18th March!
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J Kicinski (@JohnKicinski3) reported@EE an issue with the signal in Tenby West Wales?? Multiple people can't make calls to either landlines or other mobiles.
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Julie F (@jvfisher59) reported@EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳
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Peter Cross (@CronoYellow27) reportedHi @EE like some other users I have been struggling getting a signal while at home. Meaning I can't access certain sites/apps on my phone. The mobile coverage checker says excellent coverage inside & outside but that's not the case, any ideas please?
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Gillian McKinnon (@giframac) reported@Ofcom why is @EE able to suspend my phone despite asking repeatedly to set up a direct debit? Followed all their requests. Spent a whole day on the phone. Women’s refuge. Having no phone is dangerous! No one listening or doing anything! Very frustrated! 😩 please help!
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David Elliott (@DJE1007) reported@EE Hi, I am a new broadband customer & am trying to link it to your app. It keeps asking me for an account number which I can’t find, don’t seem to have an email with it on. How can I find out my account number? Thanks
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⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA (@FWyineMagazine) reportedplease advise asap 100Mbps+ to< 10 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 27-03-2025 0000hrs- 13-04-2025 ongoing (DDOS, DNS-P & Bandwidth attenuated,signal suppression) in MK region. Properties (10),12),(13) in particular involved with UK telecoms interference @EE
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Jayne with a Y (@JB_56_) reported@ee can you do anything to hurry up the activation for a new SIM card (same No kept). This is causing problems not having access to the phone. We weren’t told it takes up to 24 hours !