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EE Outage Report in Shrewsbury, Shropshire, England

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The latest reports from users having issues in Shrewsbury come from postal codes SY3, SY1 and SY4.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Shrewsbury, Shropshire, England 02/08/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Shrewsbury, Shropshire, England

The most recent EE outage reports came from the following cities: Shrewsbury.

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City Problem Type Report Time
United KingdomShrewsbury Phone
United KingdomShrewsbury Phone
United KingdomShrewsbury Phone
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Phone

Community Discussion

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EE Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.

  • shrewsrachael Rachael dilloway (@shrewsrachael) reported from Shrewsbury, England

    @EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

  • shrewsrachael Rachael dilloway (@shrewsrachael) reported from Shrewsbury, England

    @EE poor crappy service and very rude customer service from you’re shrewsbury duty manger who then reply don’t put on any social media Thanks for poor service will be not recommended your company to anybody

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    @EE I've been trying to reset my password for the My EE app for ages, but when you're taken to the 'reset my password' section after the email is sent to you, the website just says its not working now. Any idea when this is due to be working again?

  • stewwwperman Stewwwperman (@stewwwperman) reported from Wellington, England

    @EE who unplugged the internet in Telford 🙃 Just enough service to make this tweet but anything else, no chance 😓

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    Hey @EE are there network issues in Shrewsbury? I've been out of service for a while and I need to make some phone calls!

  • normandyswag ann (@normandyswag) reported from Great Hanwood, England

    @EE I don’t know, speeds don’t seem to be as good as promised. I understand they fluctuate at times but was wondering if an up-to-date, newer router would sort the problem or if it problems your having in general x

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Much Wenlock, England

    Hey @EE I upgraded a couple of months ago and now have reached the time where I need to cancel 2 other numbers on my account. Do I need to ring 150?

  • stewwwperman Stewwwperman (@stewwwperman) reported from Wellington, England

    @EE Hi Mark. All is well, normal service resumed a couple of hours after my tweet and there have been no issues since 👍 Thanks.

  • woza29 Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE intermittent WiFi signal not doing it for me - help

  • maxhuskey217 METAL BEAST WULF (@maxhuskey217) reported from Bausley with Criggion, Wales

    @EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic

  • littlemissbumpr Ruth Warren🇪🇺 (@littlemissbumpr) reported from Shrewsbury, England

    @EE hey! Just a query, I don't have any signal, is there any outage somewhere? I've had signal all day but got home from work and have nothing! Help would be appreciated!

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @telfordmon @EE @O2 O2 is awful for data speeds, always found that EE and Three have the best speeds

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    @DeborahFielden @EE Weird, I made phone calls earlier and it was fine but now I'm stuck on no service. X

  • THFCP1980 Toby Pedley (@THFCP1980) reported from Church Stretton, England

    @EE No signal again in SY6. What do I pay for exactly?!

  • woza29 Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE Internet is down, tried rebooting hub - still nothing?? #help

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • FranklyUk Aboy (@FranklyUk) reported

    @EE Had another nightmare exchange with EE Excutive Customer Relations. They really are very cruel people. No interest in customers. Just bullying people. Managers refuse to get involved or acknowledge any of my emails. It's an abusive situation. Degrading. I hate that they enjoy it.

  • grendal100 Mark Green (@grendal100) reported

    @EE Hi Graham. Apologies for not replying, haven’t been on Twitter for a few days. No, still not able to gift data on my account. Was able to at the end of August (27th) but nothing since my allowances refreshed. Tried both the app and website to no avail. Are you able to help?

  • ch1r2ne Chez (@ch1r2ne) reported

    @EE your new app is horrible and very frustrating. I need to gift data to another number on my account. Was doable on the original app (even though it was clunky) at least you could get it done. This ridiculous app doesn’t even give you the option!

  • SamWilkinson1 Samantha Wilkinson (@SamWilkinson1) reported

    @EE Hi! BT Sport is one of the add-ins I have…what EE failed to tell me is that the app is incompatible with LG TVs, BT won’t let you watch it on a non-EE laptop and BT sport now doesn’t work with Safari so incompatible with iPhones. A very unhappy customer right now!

  • helpasmallbus1 help a small business and a family (@helpasmallbus1) reported

    @EE I’d need about 5 x a4 pages to even explain the horrendous experience I’ve received from the 7 people I’ve had to speak to. There is no way this can ever be fixed seeing as I already raised a complaint and nothings even been done about it so I’ve gave up and walked away

  • charclemx Charley (@charclemx) reported

    @EE hello. My account was closed today because I have ported my number to use with another network. My new number hasn’t been carried across yet. Are you able to confirm whether my account was closed because you’re aware of the switch to another network. Thanks

  • FranklyUk Aboy (@FranklyUk) reported

    @EE I have had the most awful experience with EE. I would be very cautious about taking any contract with EE. It their customer service - Excutive Customer Relations - don't expect respect or any decency from them. Worst comstomer experience in my life so far. Painful.

  • thewrite_one thewrite one (@thewrite_one) reported

    @EE We finally had signal restored yesterday evening after being out in this area all day

  • GBRPhotos GBR Photographs (@GBRPhotos) reported

    Slowly losing faith in @EE 3 calls so far to fix an issue and still not solved!

  • ZombieRocker86 Zombie Rocker (@ZombieRocker86) reported

    @EE hey I can never connect to the WiFi on the underground. What do I need to do to make it work. I'm signed up for it on my account.