EE Outage Report in Shrewsbury, Shropshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Shrewsbury come from postal codes SY3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Shrewsbury, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Shrewsbury, Shropshire, England
The most recent EE outage reports came from the following cities: Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
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Hannah Warren
(@HannahW333) reported
from
Much Wenlock, England
Gotta love a 100 day early phone upgrade especially when your handset was adament you didn't have service but not only did I get a shiny (it actually does shine) new phone but I also got a little WiFi device for my extra data which works at the heritage site I work at! Thanks @ee
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john bayliss
(@WhallopAOTS) reported
from
Shrewsbury, England
@EE NO SHIT OFF Football IS for being there; not this bollocks #nowfuckingdoOne
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Becky xray
(@becksgwynne) reported
from
Shrewsbury, England
@EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out
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METAL BEAST WULF
(@maxhuskey217) reported
from
Bausley with Criggion, Wales
@EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.
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Stewwwperman
(@stewwwperman) reported
from
Wellington, England
@EE who unplugged the internet in Telford 🙃 Just enough service to make this tweet but anything else, no chance 😓
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Carl Jones
(@Jones123Carl) reported
from
Shrewsbury, England
@EE Just rung up and advised it's within the 14 days still but if I order now on the phone I can have one tomorrow... to then be told they do that with the stock they have and I'll have to wait! Shambolic service
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Warren McGuinness
(@woza29) reported
from
Shrewsbury, England
@EE intermittent WiFi signal not doing it for me - help
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Stewwwperman
(@stewwwperman) reported
from
Wellington, England
@EE Hi Mark. All is well, normal service resumed a couple of hours after my tweet and there have been no issues since 👍 Thanks.
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Becky xray
(@becksgwynne) reported
from
Shrewsbury, England
@EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts
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Carl Jones
(@Jones123Carl) reported
from
Shrewsbury, England
@MouFl0w @EE It's a ridiculous service they're blaming on Samsung, yet others don't have the same issues!
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Carl Jones
(@Jones123Carl) reported
from
Shrewsbury, England
@BenNeenan @EE They've tried to help me on here! Well, when I say tried just tell me there sorry it's delayed and to keep checking my tracking link! Even got told that the tracking link would give me as much info as ee could over the phone, yet it can't tell me it's 14 days like they can!
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Jake Jones
(@JakeJones_94) reported
from
Shrewsbury, England
Just ruined the geordies customer service assistant day at @EE by mentioning Rafa ... think I’ve made it even worse by letting him know Avram Grant is heavily linked with the job 🥴 phones defo getting cut off tonight #NUFC
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Geoff Rodgers
(@ge0_ff) reported
from
Shrewsbury, England
@EE never mind 5G. I’ve had no signal other than WiFi all day in Shrewsbury
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Toby Pedley
(@THFCP1980) reported
from
Church Stretton, England
@EE No signal again in SY6. What do I pay for exactly?!
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Warren McGuinness
(@woza29) reported
from
Shrewsbury, England
@EE Internet is down, tried rebooting hub - still nothing?? #help
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Shaun Jenks 📸📱
(@Shaunjenks) reported
from
Shrewsbury, England
So 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G
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NIGEL M
(@YorkKnightsFan) reported
from
Shrewsbury, England
@EE No thank you , I’m done with @EE soon as I can leave I will be , I’ve been a customer since the Orange Days And well over 10 yrs but will not be patronised or insulted like I have been by some of your staff in Darlington
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Musab
(@MusabalAlawiy) reported
@EE wtf man, your network dropped and I lost the podcast
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Russell Morton
(@heydiddledeedee) reported
@EE I have roaming turned on and have bought Roam Further. I'm in the US and still am not able to use my phone as it won't connect to any network. I can't call customer services as I have no network. Please help!
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Niall McNally
(@NiallMcNally84) reported
@EE You whole process is just wrong and unfair ok I understand first come first served etc but why advise customers to register there interest to to be notified by txt or email the just announce available stock on twitter !!! I have 3 lines and registered numerous times ,poor !
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allansteele
(@allansteele1967) reported
@EE Smartphone is not working since yesterday morning, 18/11/2021. This morning as well. Will hget this sorted soon. thanks. EE Smartphone customer. Also i know i'm being hacked using this device. My battery goes dim and then brightens up. Found out on YouTube 2 days ago.
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Si
(@sirho2000) reported
And I’m asked why I might leave @EE im on a call to discuss an upgrade the woman randomly screams at someone in the background and been on hold ever since. Ontop of that I had to ring 3 times for an over collection refund. The bad service is unreal! #customerfor21years
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_________________
(@Kev_Marx) reported
@EE @MarcAllera Where is my order? 2 EE Store visits for 4 hours, 2 days off work, 3 online chats for 5 hours and 3 phonecalls for 3 hours. And im still none the wiser. Any chance of an ounce of customer service? Order Number :0250350588 - (43)
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Colnix
(@Nixcolli) reported
@EE Hey I have no service since 8am mast down in Tenterden when will this be fixed please
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Chopper Cam
(@cam_chopper) reported
@EE Yeah but it's truespeed, they have thier own fibre line direct into the property. Completely bypassing the need to use the open reach network. I've said that I'd keep the broadband and phone line with you but won't be using the WiFi as the router keeps crapping out
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C.B
(@carlyburf) reported
Zero signal out and about in #Telford today @EE 😳
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KEITH THE GLASTO NUT.................. ︻デ┳═ー
(@essex_keith) reported
@EE spoke to a ee representative today and said about My data disappearing and got no help at all.. I've been with ee for years and years and felt unhappy with the service I got.. thinking of changing providers now..