EE

EE Outage Report in Shrewsbury, Shropshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Shrewsbury come from postal codes SY3 and SY1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Shrewsbury, Shropshire, England 12/21/2025 04:40

December 21: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Shrewsbury, Shropshire, England

The most recent EE outage reports came from the following cities: Shrewsbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomShrewsbury Total Blackout
United KingdomShrewsbury Phone
United KingdomShrewsbury Internet
United KingdomShrewsbury Phone
United KingdomShrewsbury E-mail
United KingdomShrewsbury Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • YorkKnightsFan NIGEL M (@YorkKnightsFan) reported from Shrewsbury, England

    @EE No thank you , I’m done with @EE soon as I can leave I will be , I’ve been a customer since the Orange Days And well over 10 yrs but will not be patronised or insulted like I have been by some of your staff in Darlington

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    @EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.

  • ge0_ff Geoff Rodgers (@ge0_ff) reported from Shrewsbury, England

    @EE never mind 5G. I’ve had no signal other than WiFi all day in Shrewsbury

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page

  • Jones123Carl Carl Jones (@Jones123Carl) reported from Shrewsbury, England

    @MouFl0w @EE It's a ridiculous service they're blaming on Samsung, yet others don't have the same issues!

  • Shaunjenks Shaun Jenks 📸📱 (@Shaunjenks) reported from Shrewsbury, England

    So 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G

  • MscChris Chris Shepherd CIHCM (@MscChris) reported from Admaston, England

    Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts

  • woza29 Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE intermittent WiFi signal not doing it for me - help

  • JakeJones_94 Jake Jones (@JakeJones_94) reported from Shrewsbury, England

    Just ruined the geordies customer service assistant day at @EE by mentioning Rafa ... think I’ve made it even worse by letting him know Avram Grant is heavily linked with the job 🥴 phones defo getting cut off tonight #NUFC

  • THFCP1980 Toby Pedley (@THFCP1980) reported from Church Stretton, England

    @EE No signal again in SY6. What do I pay for exactly?!

  • stewwwperman Stewwwperman (@stewwwperman) reported from Wellington, England

    @EE Hi Mark. All is well, normal service resumed a couple of hours after my tweet and there have been no issues since 👍 Thanks.

  • Jones123Carl Carl Jones (@Jones123Carl) reported from Shrewsbury, England

    @EE Just rung up and advised it's within the 14 days still but if I order now on the phone I can have one tomorrow... to then be told they do that with the stock they have and I'll have to wait! Shambolic service

  • stewwwperman Stewwwperman (@stewwwperman) reported from Wellington, England

    @EE who unplugged the internet in Telford 🙃 Just enough service to make this tweet but anything else, no chance 😓

  • maxhuskey217 METAL BEAST WULF (@maxhuskey217) reported from Bausley with Criggion, Wales

    @EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic

  • normandyswag ann (@normandyswag) reported from Great Hanwood, England

    @EE I don’t know, speeds don’t seem to be as good as promised. I understand they fluctuate at times but was wondering if an up-to-date, newer router would sort the problem or if it problems your having in general x

  • woza29 Warren McGuinness (@woza29) reported from Shrewsbury, England

    @EE Internet is down, tried rebooting hub - still nothing?? #help

  • becksgwynne Becky xray (@becksgwynne) reported from Shrewsbury, England

    @EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out

  • WhallopAOTS john bayliss (@WhallopAOTS) reported from Shrewsbury, England

    @EE NO SHIT OFF Football IS for being there; not this bollocks #nowfuckingdoOne

  • HannahW333 Hannah Warren (@HannahW333) reported from Much Wenlock, England

    Gotta love a 100 day early phone upgrade especially when your handset was adament you didn't have service but not only did I get a shiny (it actually does shine) new phone but I also got a little WiFi device for my extra data which works at the heritage site I work at! Thanks @ee

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • HelloRakesh Rakesh Nayak | PMP, CSM, BlackBelt (@HelloRakesh) reported

    @EE I am in India and my international roaming is not working. Please resolve ASAP. Watch your inbox for details. #roaming #EE #5G

  • Restlessnative Chris Milne (@Restlessnative) reported

    Morning @EE i was promised a 4 hour call back yesterday, relating to a fault and guess what?? .....Still waiting for a call! Very poor service!

  • JoshLevy27 Josh Levy (@JoshLevy27) reported

    @EE Never since I took the plan out.

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    I need to contact my friend due to this “Britain get talking” thing but I can’t due to your awful systems. No outbound services. Moving to @EE so I can actually use my phone as well as getting an unlimited plan for less than yours with a network that will eat yours in one test.

  • Taylajlb Tayla Bastow (@Taylajlb) reported

    @EE trying to ring to do my upgrade and can’t get past option 3 without it beeping and cutting out? Is CS down??

  • soulpower01 Will Adams (@soulpower01) reported

    @EE Is there an issue with the Apple Music add on? Been logged out and can't seem to get back in?

  • simonpenaluna Simon Penaluna (@simonpenaluna) reported

    @giffgaff He has many times ... next thing is to ask the network @EE to block the IMEI then it's worthless to you

  • Cross7Mark crossy (@Cross7Mark) reported

    @EE is there problems with your app and website at present as I cannot log in on either my ipad or android phone and on the Web...?? #DataCheck #CannotLogIn #HelpMe

  • Mikeroyce34 #AlyssaMilanoIsaLie #M4A #GND (@Mikeroyce34) reported

    @Naughty_Dog @BAFTAGames @EE Without spoiling anything, half your game is garbage

  • Alex34599534 ᴮᴱBTS GrammyNomineeBFF⁷Bookclub⟭⟬ 💜⟬⟭-D² (@Alex34599534) reported

    @EE Same I've been having problems for 2 weeks even after being on the phone with you and getting a new router and changing channels,it's Sunday I just want to enjoy watching a movie without the Internet connection dropping every hour