EE Outage Report in Shrewsbury, Shropshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Shrewsbury come from postal codes SY3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Shrewsbury, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 17: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Shrewsbury, Shropshire, England
The most recent EE outage reports came from the following cities: Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
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| Shrewsbury |
Phone | |
| Shrewsbury |
Phone | |
| Shrewsbury |
Phone | |
| Shrewsbury |
Phone | |
| Wem |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
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Hannah Warren
(@HannahW333) reported
from
Much Wenlock, England
Gotta love a 100 day early phone upgrade especially when your handset was adament you didn't have service but not only did I get a shiny (it actually does shine) new phone but I also got a little WiFi device for my extra data which works at the heritage site I work at! Thanks @ee
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Shaun Jenks 📸 📱
(@Shaunjenks) reported
from
Shrewsbury, England
@BenObi2000 @VodafoneUK @EE I also believe I may be wrong but the EE does not support UMTS on the esim but Vodafone does. Shouldn’t be an issue really as 4G LTE is pretty much everywhere now.
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john bayliss
(@WhallopAOTS) reported
from
Shrewsbury, England
@EE NO SHIT OFF Football IS for being there; not this bollocks #nowfuckingdoOne
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Geoff Rodgers
(@ge0_ff) reported
from
Shrewsbury, England
@EE never mind 5G. I’ve had no signal other than WiFi all day in Shrewsbury
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METAL BEAST WULF
(@maxhuskey217) reported
from
Bausley with Criggion, Wales
@EE I am sick and bloody tired of not having a phone signal , to do anything is almost impossible , THIS MUST CHANGE . #2020 not #triassic
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Carl Jones
(@Jones123Carl) reported
from
Shrewsbury, England
@EE It's already been sorted by a great rep called Shannon online! Shame it came around after getting a text saying your order is on track after catching the phone support lying on several occasions. Proved with stats from Samsung
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Becky xray
(@becksgwynne) reported
from
Shrewsbury, England
@EE Saying 'sorry we couldn't find that page' When I try and login from the web page, or when the app takes me to the web page
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Becky xray
(@becksgwynne) reported
from
Shrewsbury, England
@EE Also, trying to register for unlimited NHS data and it keep taking me to the sorry there was a problem page when it times out
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Carl Jones
(@Jones123Carl) reported
from
Shrewsbury, England
@MouFl0w @EE It's a ridiculous service they're blaming on Samsung, yet others don't have the same issues!
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Carl Jones
(@Jones123Carl) reported
from
Shrewsbury, England
@EE Just rung up and advised it's within the 14 days still but if I order now on the phone I can have one tomorrow... to then be told they do that with the stock they have and I'll have to wait! Shambolic service
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.
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Toby Pedley
(@THFCP1980) reported
from
Church Stretton, England
@EE No signal again in SY6. What do I pay for exactly?!
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!
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Carl Jones
(@Jones123Carl) reported
from
Shrewsbury, England
@BenNeenan @EE They've tried to help me on here! Well, when I say tried just tell me there sorry it's delayed and to keep checking my tracking link! Even got told that the tracking link would give me as much info as ee could over the phone, yet it can't tell me it's 14 days like they can!
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NIGEL M
(@YorkKnightsFan) reported
from
Shrewsbury, England
@EE No thank you , I’m done with @EE soon as I can leave I will be , I’ve been a customer since the Orange Days And well over 10 yrs but will not be patronised or insulted like I have been by some of your staff in Darlington
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Warren McGuinness
(@woza29) reported
from
Shrewsbury, England
@EE intermittent WiFi signal not doing it for me - help
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts
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Shaun Jenks 📸📱
(@Shaunjenks) reported
from
Shrewsbury, England
So 5G officially went live in the UK today on the @EE network in 5 major cities, @VodafoneUK will follow suit in a few weeks. 5G compatible smartphones are still pretty thin on the ground, and with no iPhone expected until 2nd half of 2020 this is going to be a slow burner #5G
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Jake Jones
(@JakeJones_94) reported
from
Shrewsbury, England
Just ruined the geordies customer service assistant day at @EE by mentioning Rafa ... think I’ve made it even worse by letting him know Avram Grant is heavily linked with the job 🥴 phones defo getting cut off tonight #NUFC
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Carl Jones
(@Jones123Carl) reported
from
Shrewsbury, England
@EE Think it's best we leave this, as we're just going round in circles with the same shit answers for the last few days but no actual help to many customers, yet the delays get longer
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jemma
(@jemmahouston) reported
How can @EE increase my monthly phone bill almost £10 extra a month &tell me there’s nothing they can do! Even more annoying that I have until September to leave after being a customer for over 15 years because I’m in contract and they’ll charge me to leave lol how is that fair?
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🅸🅰🅽
(@IanDavies84) reported
Why is it @EE can get 5G in Wrexham but I struggle to do anything on 4G with @O2 absolutely shocking signal
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@wishbone 🐭
(@wishbone48) reported
Hey @EE I don’t want an emergency alert- I don’t want any links to open which could contain potential malware nor do I want my phone to be disabled if I don’t respond as BBC article stated. As a customer of yours I need to ask Did you give out my info?
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Lauren Dempsey
(@leyland93) reported
@EE system error on both the website and the app! Trying to log in to add roaming for this weeks holiday. Can someone help???
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Alan Goodman
(@YesCompSols) reported
Looks like @EE mobile network around LE1 5EU has issues. Initially volte calls had unusable quality, then mobile data died. Stronger devices (laptop and tablet) are picking up more distant weak signal.
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RosieMum
(@RosieSweepears) reported
@EE How do I get voicemail on my phone (Samsung J3 so pretty old)? I've never had it. Is it possible to install it without it costing extra?
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On mastodon social as -
(@oolon) reported
Wow, thought I was getting first bill off @EE for new contract. But no, it's a notice the bill is going up by £9.59 a month :O I was with @bt_uk, so this was part of their new "special" partnership with them. In years with BT they never increased the bill, let alone by that much!
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WRaethony
(@cons020398) reported
I've just tried to log into my EE and numerous problems with them today and it says the login page doesn't exist... Wassup, @EE ?
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James 🇬🇧
(@ItsJamesPowers) reported
Well I've made it to Sunday. Still no resolution from @EE with regards to the issues surrounding my phone or tablet. Why is it so hard?
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Resa Chuks
(@ResaChuks) reported
In this digital age, how is it that when I log in to my @EE account the only way to contact you is via a phone call and calling 150 whilst abroad is not free! I need help with a number of issues on my account, how can I resolve this pleaae?