EE Outage Report in Madeley, Telford and Wrekin, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Madeley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Madeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 26: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (35%)
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Internet (34%)
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Total Blackout (18%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Madeley, Telford and Wrekin, England
The most recent EE outage reports came from the following cities: Telford and Bridgnorth.
City | Problem Type | Report Time |
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Wi-fi | ||
Phone | ||
Phone | ||
Internet | ||
Wi-fi | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Madeley, England
Latest outage, problems and issue reports in Madeley and nearby locations:
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Joanne Gough (@RosieJ0) reported from Wombourne, England
@EE can you please help me understand what's happened to my new phone? According to the dpd tracker, the parcel was refused at Birmingham and it's on its way back to you. However, my plan has been updated and I am being charged my new contract fee.
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Charles Thomas (@revCTStAndrews) reported from Albrighton, England
@charliebelllive @EE Doesn't work at all here in Shropshire on 5G, suspect it's something to do with the by-election in the north of the county. Maybe @BorisJohnson could shed some light. I thought a triple dose was supposed to guarantee a good signal along with the GPS location of every person...
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Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Much Wenlock, England
Hey @EE I upgraded a couple of months ago and now have reached the time where I need to cancel 2 other numbers on my account. Do I need to ring 150?
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Clare Booth (@clarembooth) reported from Newport, England
@EE come on sort yourselves out - my mum has had no phone signal now since Tuesday !
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Stewwwperman (@stewwwperman) reported from Wellington, England
@EE Hi Mark. All is well, normal service resumed a couple of hours after my tweet and there have been no issues since 👍 Thanks.
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Stewwwperman (@stewwwperman) reported from Wellington, England
@EE who unplugged the internet in Telford 🙃 Just enough service to make this tweet but anything else, no chance 😓
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SGP (@Simongeorge78) reported from Newport, England
@EE hi I’m having real problems with my phone not had my phone a year
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Karl Jukes (@kjukes1989) reported from Madeley, England
I sincerely hope @EE have fixed their issues. No service at all yesterday which is unacceptable. Paying a ridiculous amount each month for data I barely use right now, until needed yesterday with @virginmedia ongoing issues and you failed to step up. Sort it out please! 😤
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Ruth (@ruthpalk) reported from St. Georges and Priorslee, England
@EE upgrade through Carphone warehouse but it seems I have a new contract, can I just cancel my old contact and keep my old number, as I do not want to be paying for two numbers
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Jordan Taylor 🎗️ (@JTaylor69) reported from Madeley, England
@EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.
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Chris Shepherd CIHCM (@MscChris) reported from Admaston, England
@EE Oh yes. Restart phone. Turn airplane mode on and off. Turn off auto network selection and turn back on etc. I live in Telford, not the middle of bloomin Cumbria!
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Chris Shepherd CIHCM (@MscChris) reported from Admaston, England
Have been chatting to @EE this week due to 29% call drop rate and have come across a new phrase - ‘cell breathing’. I think that’s technical bs for terrible signal. At least they said they’ll be improving the masts in September 2020!! #whatdoipayfor #ThursdayThoughts
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Chris Shepherd CIHCM (@MscChris) reported from Admaston, England
@EE Signal in TF5 area is poor and getting worse. So many no signal spots when I’m walking the dog. Sort 4g across the whole country before playing with 5g please.
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Hannah Warren (@HannahW333) reported from Much Wenlock, England
Gotta love a 100 day early phone upgrade especially when your handset was adament you didn't have service but not only did I get a shiny (it actually does shine) new phone but I also got a little WiFi device for my extra data which works at the heritage site I work at! Thanks @ee
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Terry Woodfine (@MrTerryWoodfine) reported from Lawley Bank, England
@EE my mobile currently not working. My phone said initially that the Sim is no longer valid. Now I just have no signal, cannot connect to the 4G network, make calls etc... Can you come back to me on what the issue is please 😀
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kenny Cameron (@KendoCameron) reported
@EE can someone help sort my data etc days with nothing - calls cutting off etc, thanks.
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Georgia (#right-so-far) (@gspvfc) reported
If you're considering @EE for your broadband, don't bother. After my supposed "upgrade", they've actually turned my service off... awful service.
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Paul Eagles (@pauleagles) reported
@EE Is this still ongoing? I still can't call Vodafone mobiles from my EE phone -"Call Failed''. Originally I was a Vodafone customer but ported to EE many moons ago.
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Chris Birch (@seabee41) reported
What has happened to @EE customer service? First they message me to say they are trebling my SIM contract price. Then make it impossible to leave after over 30 years with them because nobody can answer the phone....just cancel the DD and buy another SIM I guess?
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Mart (@MartCAFC45) reported
So the @EE phone message “we strive to give the best customer service “ 20 Mins later still on hold.
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Andrew (@Andrewislington) reported
@TheEvEngineer @EE I’ll second that, VF are ****. Especially after my week where I had a few teams calls with them… But cmon EE, 2 days of outages, 0 comms, it sucks. They could do way better. Made worse by the fact I rescheduled everything on Thursday to Friday and then it failed again!
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jonathan guiness (@johnbud86) reported
Like wtf @EE blacklisting my phone when I haven't reported it stolen, my bills always paid b4 the due date ....now I know why I can't make calls ect .....
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Paul Millington (@PaulMillin41514) reported
@EE Mum in law’s (93), landline still not working. Trying to get through to a human being at customer services is hopeless. Perhaps an option when you phone should simply be ‘Houston we have a problem’ instead of the current choices.
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Andrew (@Andrewislington) reported
@TheEvEngineer @EE Just crap service! I expected better from EE 😔
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Timmo (@Timmo181076) reported
@EE Not to mention issues with turning off data roaming in the app when travelling and then stinging customers for additional charges ! And then having to spend 3 hours online chatting trying to resolve the issues, and not getting anywhere !