EE Outage Report in Derbyshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 27: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (25%)
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Total Blackout (22%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Derbyshire, England
The most recent EE outage reports came from the following cities: Sheffield, Matlock, Chesterfield and Alfreton.
City | Problem Type | Report Time |
---|---|---|
Wi-fi | ||
Internet | ||
Internet | ||
Phone | ||
Total Blackout | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Lisa Bollington 💙 (@labollo) reported from Belper, England
Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?
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Mark HAWTHORNE (@jimmybumpkin) reported from Derbyshire, England
@EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...
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Christal Mighty (@elogudbyegirl) reported from Sheffield, England
@EE There will be a transcript of the chat through the handler at those times, it’s quite common to move complainants out of a public arena and onto a private area. Your handler didn’t resolve my issues so I’m leaving, PAC code ordered. EE failed.
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NIGEL M 💛🖤 (@YorkKnightsFan) reported from Derbyshire, England
@EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks
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Kimberley (@mrskimmorrison) reported from Sheffield, England
@EE again…….. any chance of fixing the service I pay a large amount for……. 6 lines, no signal on any of them!!!!! #theuksnumberonenetworkforeightyears #thinkthatsalie #givememysignalback
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……!DELBOY!….. (@UK_Davie) reported from Sheffield, England
@EE, hi it says I’ve got 4G signal but nothing is loading on my app etc..just wondering if it’s down?
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Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England
@richarddale5 @EE If you don't get what they promise you should be able to cancel your contract
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Jose Tunelanaletor 🏳️🌈⚡산떠닏어 (@santonito) reported from Sheffield, England
@EE I have a question about a recent purchase, something is wrong and I can't fix it. Thanks.
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David Craven (@davidjcraven) reported from Derbyshire, England
Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.
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🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England
@EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬
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Samm 💙 (@_S8MM1_) reported from Derbyshire, England
@EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,
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Mack Photography NSFW (@Mack_PhotoNSFW) reported from Sheffield, England
@EE my Internet isn't working EE help me
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Gareth English (@garethenglish86) reported from Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Ishaq (@ishaqmadan) reported from Derbyshire, England
@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
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Daniel Herrick (@dansheffield) reported from Sheffield, England
@EE my internet been off all day..!!! What’s the issue please?
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Cast Fireplaces (@castfireplaces) reported from Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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Alison Shea (@PinkFunshine) reported from Sheffield, England
@drbillgibson @EE Right up there with @curryspcworld for customer service then, currently fuming 🤬
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Martyn 🇬🇧🍸🔫 (@dubblow7) reported from Sheffield, England
@EE Just received a text supposedly from EE saying they need my details because they can’t bill me for my broadband??? Can you help tried to ring but there is a 25p charge? Can you assist? Thanks
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Liam Ward (@wardysays) reported from Sheffield, England
@EE I’ve put in a formal complaint and will Dm you it now. I’ve been told another 48 hour wait dispute being told Tuesday, weds and now 48 hours. Clearly trying to keep me beyond my 14 day cooking off period
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Marc Knight (@MarcRipleylatic) reported from Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Josh (@J_Black95) reported
@EE Hi I need assistance with my ee account. I can't use my phone and I cannot sign in as it asks for a passcode that is sent to my text. The other issue is that I am in Australia. I cannot call the number as my phone is unable to connect to a network
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The Duke (@KevinYo74314038) reported
@EE Thank you for your quick response. Yes, I do feel let down especially when considering the amount of money I spend with you each month. I think your customer contract arrangements and complaints procedures need updating. I don't feel confident in getting a resolution in 150.
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Jonty (@JontySolomons) reported
@EE switched over to you for broadband. You disconnected my equipment and left Some of my left some disconnected and consequently no longer working, and you say nothing you can do. Really poor.
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The Duke (@KevinYo74314038) reported
@EE Can you tell me why it is so difficult to talk to a supervisor or manager? Also, why are complaints closed without confirming the issue has been resolved or understood?
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Donna (@dmaccormackx) reported
@EE since Tuesday most calls aren't getting through to me, going straight to voicemail and I get a text about a missed call yet you're telling me there is no issue???
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MagicAsh (@MagicAsh16) reported
@EE The website/app is absolute pants. Think I’m done with EE. Nothing user friendly about the app and some of us don’t want to be on the phone to a customer sales rep
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mark lindsay (@markybhoy75) reported from Stanwix, England
1 @EE Avoid these cowboys 15 year EE customer Please read Currently waiting to be switched over to fibre. Supposedly 13th no show No reason given Then last Thursday no show No reason given Yesterday no show Continued
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JFT39 (@FutbolfanG) reported
@EE I’m not receding verification texts but can get phone calls from the same sender Signal is constant 1 bar
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paul B Toovey (paul2v) 💙 #bluefornhs (@paul2v) reported
@EE that's this about The Government is set to test its emergency alert system 🚨 please?
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Beney (@BeneyHewson) reported
@EE my mum is having connection issues with her phone over in Switzerland but can’t connect to any network to be able to call you and ask about it, any other way to contact you guys? (Skype no longer exists as well)