EE Outage Report in Derbyshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (29%)
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Total Blackout (14%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Derbyshire, England
The most recent EE outage reports came from the following cities: Sheffield, Ripley, Alfreton, Matlock, Chesterfield and Ashbourne.
City | Problem Type | Report Time |
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Total Blackout | ||
Phone | ||
Total Blackout | ||
Internet | ||
Phone | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Gareth English (@garethenglish86) reported from Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Liam Ward (@wardysays) reported from Sheffield, England
@EE I’ve put in a formal complaint and will Dm you it now. I’ve been told another 48 hour wait dispute being told Tuesday, weds and now 48 hours. Clearly trying to keep me beyond my 14 day cooking off period
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Adam Fisher (@AdamFisher02) reported from Derbyshire, England
Disgusting service by @EE
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Dave Lindsay (@lindsaydr) reported from Sheffield, England
Turns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training
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Mark Taylor (@tails101) reported from Sheffield, England
@EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.
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Dave Lindsay (@lindsaydr) reported from Sheffield, England
@EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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Dave Lindsay (@lindsaydr) reported from Sheffield, England
@EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support
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Cast Fireplaces (@castfireplaces) reported from Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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Ishaq (@ishaqmadan) reported from Derbyshire, England
@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
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Marc Knight (@MarcRipleylatic) reported from Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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Alison Shea (@PinkFunshine) reported from Sheffield, England
@drbillgibson @EE Right up there with @curryspcworld for customer service then, currently fuming 🤬
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Daniel Herrick (@dansheffield) reported from Sheffield, England
@EE my internet been off all day..!!! What’s the issue please?
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Dave Lindsay (@lindsaydr) reported from Sheffield, England
@EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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Adam Fisher (@AdamFisher02) reported from Chesterfield, England
@EE How can you help when I can’t physically speak to you ?
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nofuckingfilter (@nofuckingfilte1) reported from Sheffield, England
I’ve never had anything negative to say about @EE until now. I’m a great paying customer and have been for years but all of a sudden my broadband has been dodgey? Customer services were no help 😒 #help
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Adam Fisher (@AdamFisher02) reported from Chesterfield, England
@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
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Mack Photography NSFW (@Mack_PhotoNSFW) reported from Sheffield, England
@EE my Internet isn't working EE help me
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Samm 💙 (@_S8MM1_) reported from Derbyshire, England
@EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,
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Martyn 🇬🇧🍸🔫 (@dubblow7) reported from Sheffield, England
@EE Just received a text supposedly from EE saying they need my details because they can’t bill me for my broadband??? Can you help tried to ring but there is a 25p charge? Can you assist? Thanks
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Caroline Jiggins (@CarolineJiggins) reported from Monyash, England
@EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nadia Jouni (@wee_corlett) reported
@EE The issue has left me with no permanent phone number and no actual contract for over 3 weeks…
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sheena sumner (@livabird16) reported
@EE My friend's mobile has rarely had a signal since he moved in Feb. After many calls to EE, he's now had a landline installed which was due to be activated yesterday. The line's still dead. EE wont discuss with me. My friend has to ring...HOW?????
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Esther Frisby (@EstherFrisby) reported
@EE Hi, is your website down? I’m trying to top up my 80 year old Mums mobile but the website is stuck 😳
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Corrinne F (@_Traviata) reported
@EE Any chance of a response to my DM querying why my broadband suddenly went down and hasn’t returned?
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Jasmine | Oh Abode (@_ohabode) reported
@EE I’ve just upgraded and was assured my discount (that states it cannot be removed and has followed me through 6 upgrades thus far) would carry over and I’ve just had my bill through and no discount had been applied. Please help
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Lee Symons (@leesymons) reported
@EE But still no apology for the issue with data services in my area that have been ongoing for months?? I'm sure your text message said you would keep me updated....Still waiting
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AlienHunter 💎 (@amcalienhunter) reported
@EE my partner has been unable to use their phone for SIX days now because you refuse to unlock the handset. They’re unable to leave the house as they’re afraid to be without any method of communicating and feels unsafe. Please let me know how you can fix this immediately
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Brandan (@BrandanHopper1) reported
Given up attempting to access live chat, I was wanting to ask question about a new contract for me as a new customer. Don’t suppose you can help can you? Not off to a great start.. @EE
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Dami (@senorfenty) reported from London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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zerosix design (@zerosixdesign) reported from Stamford, England
Superb service from Tania at @EE in Stamford store today. iPhone upgrade and saved money. Oh yes 🙌🏻 #winning #EE