EE Outage Report in Derbyshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (27%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Derbyshire, England
The most recent EE outage reports came from the following cities: Sheffield, Matlock, Ripley, Chesterfield and Alfreton.
City | Problem Type | Report Time |
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Phone | ||
Total Blackout | ||
Internet | ||
TV | ||
Wi-fi | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Adam Fisher (@AdamFisher02) reported from Derbyshire, England
Shocking customer service from @EE
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Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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Dave Lindsay (@lindsaydr) reported from Sheffield, England
@EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support
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Daniel Herrick (@dansheffield) reported from Sheffield, England
@EE is there a problem with your internet? We have had a rubbish strength of 12mb since last night? Paying for the 149mb so this is not good
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Dave Lindsay (@lindsaydr) reported from Sheffield, England
@EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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Mark Taylor (@tails101) reported from Sheffield, England
@EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.
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Richard Fox (@richardfox92) reported from South Normanton, England
@EE why can't I login to community or web site or My EE app
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Dave Lindsay (@lindsaydr) reported from Sheffield, England
Turns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training
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Anna Melton (@In_the_Works_PR) reported from Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Adam Fisher (@AdamFisher02) reported from Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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dave cox (@onslowcox) reported from Heanor and Loscoe, England
@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
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Dave Lindsay (@lindsaydr) reported from Sheffield, England
@EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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Lewis Rymer (@LewSci) reported from Wirksworth, England
@EE no network again in my area.
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Adam Fisher (@AdamFisher02) reported from Chesterfield, England
@EE How can you help when I can’t physically speak to you ?
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Reesy 👑&🇬🇧 (@Grumpy0ldSod) reported from Sheffield, England
@Emerald88793138 @EE Oh sorry, was actually replying to ee's response. I'm completely with you, it's beyond the joke. Had my mate 20 pro over a year now and in that time have had 2 security updates. IIRC ee was extremely slow on the uptake with 9.1 as well, I didn't get it until May released Feb 🤔
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Adam Fisher (@AdamFisher02) reported from Chesterfield, England
@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
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Caroline Jiggins (@CarolineJiggins) reported from Monyash, England
@EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.
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Dan (@danowl16) reported from Sheffield, England
@EE It lets me sign in but doesn’t have my EE 6 months attached to my account
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Just Craig (@JustCraigyp) reported from Sheffield, England
If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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Adam Fisher (@AdamFisher02) reported from Derbyshire, England
Disgusting service by @EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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buildyourowndog (@buildyourowndog) reported
@EE Support decided to send it to me.
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NeilM (@NM_Rdg) reported
@EE Seem to be the only internet based set-up who routinely detect activity that means they lock my account. Happy to take my money for the service but don't actually trust me when I try to log on to find out any information about it.
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l (@Leaneeec) reported
@VodafoneUK shocking customer service once again!!! Hey @EE what deals do you have for nee customers?
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Shannon Burnikell-Restrepo (@ShannonBurnikel) reported
@EE Hi i can not long in my acount from abroad they have blocked my acount i can only logg in the app in my phone can someone help me as i am traveling at the moment and can not phone back home either i have money on my acount my phone is pay as you go
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Sam Beale (@sambeale12) reported
@EE hoping I could have some help with an on going order I have from yourselves? Many thanks
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Alice Perkins (@perky356) reported
@EE I’ve landed in Australia and the smart pass I pre-arranged has not loaded so I have no data. The app is ‘not working’, the website won’t log me in due to suspicious activity, and neither of your customer service numbers for customers calling from abroad work. Please help!
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Retired Yoruba Demon (@iam_tomilade) reported
@EE your network has been **** in my area for months now. Is this what I have to put up with and pay phone bills for ?
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Cate Taylor-Teasdale (@sheepcate) reported
@EE are there network issues in Teesside/TS20 area? I've got no network!
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ElonaWise (@Elona_Wise) reported
@GooglePixel_US Mark have you seen comments in play store? @EE why should I be stuck with this awful camera for another year - after such being a customer for so long can you arrange for me to get a swap?
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~Dini'☆ (@_lexiidaniels) reported
@EE given me a prepaid Reward Card which is not functional. Won't allow me to buy anything and all I'm given from customer services is multiple numbers that don't work and an email address that replies telling me I'm blocked from messaging. So much for supporting loyal customers.