EE Outage Report in Derbyshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Derbyshire, England
The most recent EE outage reports came from the following cities: Chesterfield, Sheffield, Ashbourne, Heanor and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Wi-fi | |
| Sheffield |
Phone | |
| Sheffield |
Phone | |
| Sheffield |
Wi-fi | |
| Ashbourne |
Wi-fi | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
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Caroline Jiggins
(@CarolineJiggins) reported
from
Monyash, England
@EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.
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Lewis Rymer
(@LewSci) reported
from
Wirksworth, England
@EE no network again in my area.
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support
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Reesy 👑&🇬🇧
(@Grumpy0ldSod) reported
from
Sheffield, England
@Emerald88793138 @EE Oh sorry, was actually replying to ee's response. I'm completely with you, it's beyond the joke. Had my mate 20 pro over a year now and in that time have had 2 security updates. IIRC ee was extremely slow on the uptake with 9.1 as well, I didn't get it until May released Feb 🤔
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Shocking customer service from @EE
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Mr Jamie Armstrong
(@ArmstrongKSU461) reported
from
Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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Richard Fox
(@richardfox92) reported
from
South Normanton, England
@EE why can't I login to community or web site or My EE app
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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Daniel Herrick
(@dansheffield) reported
from
Sheffield, England
@EE is there a problem with your internet? We have had a rubbish strength of 12mb since last night? Paying for the 149mb so this is not good
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
Turns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training
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dave cox
(@onslowcox) reported
from
Heanor and Loscoe, England
@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
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Dan
(@danowl16) reported
from
Sheffield, England
@EE It lets me sign in but doesn’t have my EE 6 months attached to my account
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Just Craig
(@JustCraigyp) reported
from
Sheffield, England
If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How can you help when I can’t physically speak to you ?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Claire
(@ClaireNffc_xo) reported
Is @EE down? 🤔 nobody can call me.
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🎮 Stewie Marsh
(@SweptSquash) reported
@EE Hi, Andy 👋 It's home broadband, seems a more stable this morning. Is there a web page to see if any issues are reported in the area?
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dbinvest909
(@dbinvest909) reported
@EE 4g 5G !!! I can’t even get a signal !! Rubbish :(
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Alice Loates
(@alicedougan) reported
@EE when I signed up for my contract I was offered unlimited data for certain services such as Netflix but I can't see it on my account. Can you help?
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Abigail Smith
(@Abigail77317137) reported
@EE I'm not sure why you can't just reopen my case from last year and send the engineer that you were going to, but I cancelled when my local council said you should only have people in the house if its an emergency and since we weren't working from home it didn't seem like one.
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tasha Ayres
(@TSollis) reported
@EE is there an issue with broadband Internet in Llanelli as my keeps dropping
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Matt
(@portocheese) reported
@EE Hi I need help. My contract is set to end today and I need a PAC code. This is for my personal device (my work one is still with you) how do I do this as I cannot call from the phone, when I try calling from another it’s not recognised. Really disappointing.
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Beth Ramsey
(@beth_ramsey7) reported
@EE how do you get out of contract , paying for a@phone I don’t gene get signal on
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Andy Taylor (Socially distant since 1987)
(@SteelTaylord) reported
@EE No matter how much I try it doesn't work. It locks up at the loading screen of absolutely any game
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Courtsss
(@courts_davina) reported
@EE hi can you please help. Ive got bt sport and it wont let me log in? And ive activated it through my email help please..