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EE Outage Report in Derbyshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Derbyshire, England 01/05/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Derbyshire, England

The most recent EE outage reports came from the following cities: Heanor, Sheffield, Alfreton and Chesterfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomHeanor Internet
United KingdomSheffield Total Blackout
United KingdomAlfreton Internet
United KingdomHeanor Phone
United KingdomChesterfield Internet
United KingdomSheffield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • dubblow7 Martyn 🇬🇧🍸🔫 (@dubblow7) reported from Sheffield, England

    @EE Just received a text supposedly from EE saying they need my details because they can’t bill me for my broadband??? Can you help tried to ring but there is a 25p charge? Can you assist? Thanks

  • garethenglish86 Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.

  • Kale_eesi 🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England

    @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

  • ishaqmadan Ishaq (@ishaqmadan) reported from Derbyshire, England

    @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

  • YorkKnightsFan NIGEL M 💛🖤 (@YorkKnightsFan) reported from Derbyshire, England

    @EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks

  • DeborahTaylor3 Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England

    @richarddale5 @EE If you don't get what they promise you should be able to cancel your contract

  • _S8MM1_ Samm 💙 (@_S8MM1_) reported from Derbyshire, England

    @EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

  • santonito Jose Tunelanaletor 🏳️‍🌈⚡산떠닏어 (@santonito) reported from Sheffield, England

    @EE I have a question about a recent purchase, something is wrong and I can't fix it. Thanks.

  • UK_Davie ……!DELBOY!….. (@UK_Davie) reported from Sheffield, England

    @EE, hi it says I’ve got 4G signal but nothing is loading on my app etc..just wondering if it’s down?

  • CarolineJiggins Caroline Jiggins (@CarolineJiggins) reported from Monyash, England

    @EE Yes. Landline has been down since thunderstorms and we need it repaired asap. Line totally dead.

  • nofuckingfilte1 nofuckingfilter (@nofuckingfilte1) reported from Sheffield, England

    I’ve never had anything negative to say about @EE until now. I’m a great paying customer and have been for years but all of a sudden my broadband has been dodgey? Customer services were no help 😒 #help

  • davidjcraven David Craven (@davidjcraven) reported from Derbyshire, England

    Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

  • Mack_PhotoNSFW Mack Photography NSFW (@Mack_PhotoNSFW) reported from Sheffield, England

    @EE my Internet isn't working EE help me

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • PinkFunshine Alison Shea (@PinkFunshine) reported from Sheffield, England

    @drbillgibson @EE Right up there with @curryspcworld for customer service then, currently fuming 🤬

  • mrskimmorrison Kimberley (@mrskimmorrison) reported from Sheffield, England

    @EE again…….. any chance of fixing the service I pay a large amount for……. 6 lines, no signal on any of them!!!!! #theuksnumberonenetworkforeightyears #thinkthatsalie #givememysignalback

  • dansheffield Daniel Herrick (@dansheffield) reported from Sheffield, England

    @EE my internet been off all day..!!! What’s the issue please?

  • wardysays Liam Ward (@wardysays) reported from Sheffield, England

    @EE I’ve put in a formal complaint and will Dm you it now. I’ve been told another 48 hour wait dispute being told Tuesday, weds and now 48 hours. Clearly trying to keep me beyond my 14 day cooking off period

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CarolannMcKni12 Carol-ann McKnight (@CarolannMcKni12) reported

    @EE EE MOBILE COMPLETELY SUCKS

  • SophLowdon Sophie Ellis (@SophLowdon) reported

    @EE You Havnt really read that. My issue is the £10 increase for the constant bad service.

  • The_MartinX 🇬🇧 Martin 🇬🇧 (@The_MartinX) reported

    Hi @EE what's the general sort of response time to a complaint after submitting a form on your website?

  • adcock_stacey Stacey Adcock (@adcock_stacey) reported

    @EE how can I find out when I can cancel a plan? I have two and don’t use one of them

  • JackMcConnachi1 Jack McConnachie (@JackMcConnachi1) reported

    @EE Does anyone at EE want to help ?

  • tinamariaglover Tinamaria Glover (@tinamariaglover) reported

    Not had a single week this year where the @EE network hasn’t been down, can only use with Wi-Fi, surely I shouldn’t be paying for this shite service 🤬

  • MrPaulGroom Paul Groom (@MrPaulGroom) reported

    @EE Hi there - I’m trying to gift some data to my daughter but the app keeps saying it’s having problems. Can you do it for me?

  • Paulc2nd Paul Curry (@Paulc2nd) reported

    So just worked it out. @EE expect me to pay nearly £109 per month for my contract now they have removed two discounts even though they stated to @OmbudsmanServi1 last year they had no end date. My account is flagged with @EE for vulnerability issues but they are happy to do this

  • csefi Charlie Sefi (@csefi) reported

    @EE Second time I’ve come to the USA when my roaming doesn’t work. Unacceptable. Yes I’m on a roaming package, yes all the phone settings are correct, yes I’ve restarted my phone. I’ve spent over an hour dealing with customer services and it’s still not working. Sort it out EE!

  • Feeltheflesh Daddy Doo Dah (@Feeltheflesh) reported

    @EE why can’t I see what my data usage is. App, web and 150 all say there is a problem but that’s it