EE

EE Outage Report in Derbyshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Derbyshire, England 12/15/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Derbyshire, England

The most recent EE outage reports came from the following cities: Heanor, Chesterfield, Sheffield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomHeanor Phone
United KingdomChesterfield Internet
United KingdomSheffield Internet
United KingdomChesterfield Wi-fi
United KingdomSheffield E-mail
United KingdomSheffield Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • DeborahTaylor3 Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England

    @richarddale5 @EE If you don't get what they promise you should be able to cancel your contract

  • santonito Jose Tunelanaletor 🏳️‍🌈⚡산떠닏어 (@santonito) reported from Sheffield, England

    @EE I have a question about a recent purchase, something is wrong and I can't fix it. Thanks.

  • Kale_eesi 🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England

    @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

  • Mack_PhotoNSFW Mack Photography NSFW (@Mack_PhotoNSFW) reported from Sheffield, England

    @EE my Internet isn't working EE help me

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.

  • UK_Davie ……!DELBOY!….. (@UK_Davie) reported from Sheffield, England

    @EE, hi it says I’ve got 4G signal but nothing is loading on my app etc..just wondering if it’s down?

  • dubblow7 Martyn 🇬🇧🍸🔫 (@dubblow7) reported from Sheffield, England

    @EE Just received a text supposedly from EE saying they need my details because they can’t bill me for my broadband??? Can you help tried to ring but there is a 25p charge? Can you assist? Thanks

  • elogudbyegirl Christal Mighty (@elogudbyegirl) reported from Sheffield, England

    @EE There will be a transcript of the chat through the handler at those times, it’s quite common to move complainants out of a public arena and onto a private area. Your handler didn’t resolve my issues so I’m leaving, PAC code ordered. EE failed.

  • dansheffield Daniel Herrick (@dansheffield) reported from Sheffield, England

    @EE my internet been off all day..!!! What’s the issue please?

  • davidjcraven David Craven (@davidjcraven) reported from Derbyshire, England

    Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

  • wardysays Liam Ward (@wardysays) reported from Sheffield, England

    @EE I’ve put in a formal complaint and will Dm you it now. I’ve been told another 48 hour wait dispute being told Tuesday, weds and now 48 hours. Clearly trying to keep me beyond my 14 day cooking off period

  • nofuckingfilte1 nofuckingfilter (@nofuckingfilte1) reported from Sheffield, England

    I’ve never had anything negative to say about @EE until now. I’m a great paying customer and have been for years but all of a sudden my broadband has been dodgey? Customer services were no help 😒 #help

  • ishaqmadan Ishaq (@ishaqmadan) reported from Derbyshire, England

    @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

  • PinkFunshine Alison Shea (@PinkFunshine) reported from Sheffield, England

    @drbillgibson @EE Right up there with @curryspcworld for customer service then, currently fuming 🤬

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • mrskimmorrison Kimberley (@mrskimmorrison) reported from Sheffield, England

    @EE again…….. any chance of fixing the service I pay a large amount for……. 6 lines, no signal on any of them!!!!! #theuksnumberonenetworkforeightyears #thinkthatsalie #givememysignalback

  • YorkKnightsFan NIGEL M 💛🖤 (@YorkKnightsFan) reported from Derbyshire, England

    @EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks

  • garethenglish86 Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

  • _S8MM1_ Samm 💙 (@_S8MM1_) reported from Derbyshire, England

    @EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • p26bow Phil (@p26bow) reported

    @ThreeUKSupport At least you have a working network here unlike @EE

  • jennyj_87 Jennifer H (@jennyj_87) reported

    @EE please help. Data roaming was working fine now your texting me saying I need an add on.. why? I need working signal/data

  • askthedood KevyD (@askthedood) reported

    Whilst I love @giffgaff it’s starting to get more than a little bit annoying when I’m busy areas with decent 4G signal I still don’t get any internet! I suspect the masses on actual @EE proper get priority. What network does @SkyUK Mobile use I wonder?

  • seffy87 Seffy (@seffy87) reported

    So I'm in a weird predicament, @EE have been charging me for Amazon prime every month. And so have @AmazonUK @PrimeVideo I should have picked up on this sooner but still, all I want to know, who's giving me my money back??? Both customer services are pointing at each other. Wtf?!

  • richarddale5 Richard Dale (@richarddale5) reported

    @EE Still not working properly. Connects for an hour then nothing for the next 5 hours. I left @TalkTalk because of this issue with the promise of better but no better at all.

  • TheRealLNE Leigh (@TheRealLNE) reported

    @EE hello? Don’t tell me you don’t have signal either? I’ve had to run out and grab an O2 sim so I can make calls.

  • MrsQuincent Katy Q (@MrsQuincent) reported

    @EE I have BT sport as a smart benefit but don’t know how I log on can you help as I’ve a husband in need of watching #ChampionsLeagueFinal

  • LakesGeek Deryk Lister (@LakesGeek) reported

    @EE Not too often now I've watched it guzzle 800MB in one go! I just get curious in different areas (impressive network. I tried moving to the red logo people for a bit and kept seeing 3G like it's 1999 again so am back)

  • RidgeRacer12 Ridge Racer 🇬🇧🇺🇦 (@RidgeRacer12) reported

    @RubbishNo3 @EE I’ve been with EE for 10 years now but sadly with deteriorating service where I live along with contracts that no longer represent value for money this will be my last.

  • sassybadassy15 Jen (@sassybadassy15) reported

    @EE Already did that last month and it didn't work. Don't worry it's all sorted as the customer service team sorted it for me when I was calling to get my pac code generated