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EE outages and service status in Sheffield, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received May 20, 3:03 PM GMT+1.
  • 33% Phone (33%)
  • 22% Internet (22%)
  • 22% Total Blackout (22%)
  • 22% Wi-fi (22%)

The latest reports from users having issues in Sheffield come from postal codes S5 , S8 , S10 , S7 and S35 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at EE

EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sheffield, England

The most recent EE outage reports came from the following cities: Sheffield, Chesterfield, Bolton upon Dearne, and Rotherham.

CityProblem TypeReport Time
Sheffield Phone 7 days ago
Sheffield Total Blackout 8 days ago
Sheffield Phone 9 days ago
Chesterfield Internet 9 days ago
Chesterfield Wi-fi 11 days ago
Sheffield Total Blackout 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • lindsaydr
    Dave Lindsay (@lindsaydr) reported from Sheffield, England

    @EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support

  • mrskimmorrison
    Kimberley (@mrskimmorrison) reported from Sheffield, England

    @EE again…….. any chance of fixing the service I pay a large amount for……. 6 lines, no signal on any of them!!!!! #theuksnumberonenetworkforeightyears #thinkthatsalie #givememysignalback

  • nicoladianelfcx
    🎃nic🫶🏼 (@nicoladianelfcx) reported from Rotherham, England

    @EE my internet is VERY slow on my phone. I’ve no idea why but I have full signal so that’s not the issue

  • Grumpy0ldSod
    Reesy 👑&🇬🇧 (@Grumpy0ldSod) reported from Sheffield, England

    @Emerald88793138 @EE Oh sorry, was actually replying to ee's response. I'm completely with you, it's beyond the joke. Had my mate 20 pro over a year now and in that time have had 2 security updates. IIRC ee was extremely slow on the uptake with 9.1 as well, I didn't get it until May released Feb 🤔

  • Dannyajones1867
    Danny Jones🦉🦉 (@Dannyajones1867) reported from Hoyland Nether, England

    @EE my EE app not working just keeps saying there is a fault

  • lindsaydr
    Dave Lindsay (@lindsaydr) reported from Penistone, England

    @EE @thomashrooney Stop replying to Thomas. You’re making yourselves look stupid

  • tails101
    Mark Taylor (@tails101) reported from Sheffield, England

    @EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.

  • AndyeelesEeles
    Andreas (@AndyeelesEeles) reported from Barnsley, England

    @EE follow your letter of dump my customer for 3 g phone I requested no further. Service after September for 2 phone. Bt has sunk ee custom reality in my mind for eu roaming I will be leaving with all my business phone as soon as possible I will not be subject to blackmail

  • danowl16
    Dan (@danowl16) reported from Sheffield, England

    @EE It lets me sign in but doesn’t have my EE 6 months attached to my account

  • OurCowMolly
    Visit #OurCowMolly’s Open Farm Sunday 9th June (@OurCowMolly) reported from Sheffield, England

    @1GarethWynJones @EE Don’t forget you’ve 30 days to cancel.

  • stuartghostride
    S.robbo (@stuartghostride) reported from Wales, England

    @EE On the phone to customer services promised me a new product go into store they will give you a new one only to come away with a 2yr contract from the store . Not acceptable with a faulty product

  • nofuckingfilte1
    nofuckingfilter (@nofuckingfilte1) reported from Sheffield, England

    I’ve never had anything negative to say about @EE until now. I’m a great paying customer and have been for years but all of a sudden my broadband has been dodgey? Customer services were no help 😒 #help

  • DannyFarrar1987
    Daniel Farrar (@DannyFarrar1987) reported from Rawmarsh, England

    @EE how can I make a complaint been put on hold by your advisors whilst trying to get a PAC code, surely this is against @Ofcom regulations to avoid giving out PAC codes

  • dubblow7
    Martyn 🇬🇧🍸🔫 (@dubblow7) reported from Sheffield, England

    @EE Just received a text supposedly from EE saying they need my details because they can’t bill me for my broadband??? Can you help tried to ring but there is a 25p charge? Can you assist? Thanks

  • JustCraigyp
    Just Craig (@JustCraigyp) reported from Sheffield, England

    If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE

  • AaranBrown
    Aaran Brown (@AaranBrown) reported from Rawmarsh, England

    @EE Full of great ideas me! Keep me updated! But there’s always ‘new customer offers’ everywhere you look! But very little ‘longer term customer offers’ I strongly believe businesses are missing a trick with that! If you don’t award loyalty customers will leave to take advantage of

  • DannyFarrar1987
    Daniel Farrar (@DannyFarrar1987) reported from Rawmarsh, England

    @EE @MarieDawn83 They will help @NHS with unlimited data but not a temporary phone so they can use the data and keep in contact

  • ruthfox154
    Ruth (@ruthfox154) reported from Sheffield, England

    @bt_uk - absolutely shocking service- wanted to add partner to mobile contract but will end up cancelling mine due to stress ALL DAY and partner has stayed with @EE who was very easy and helpful

  • what_gee_said
    georgia (@what_gee_said) reported from Darfield, England

    well @EE have ruined mi day. said my new phone was coming today and had. a text to say it’ll be here tomorrow 🙄 how rude

  • dansheffield
    Daniel Herrick (@dansheffield) reported from Sheffield, England

    @EE is there a problem with your internet? We have had a rubbish strength of 12mb since last night? Paying for the 149mb so this is not good

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • shawtty64
    Me (@shawtty64) reported

    @EE your app is down AGAIN ...

  • TasMr46834
    Mr tas gol (@TasMr46834) reported

    @EE The company must be the worst ever scums when dealing with customer issues. How are they still in business and not shut down , I do not know. A bunch of illiterate, ill advised , ill experienced amateurs, good for nothing.

  • red_mutant_eyes
    Halloween Jack (@red_mutant_eyes) reported

    @EE you ignored my message. Your DMs are automated and don’t read messages and your app chat bot doesn’t help either. My mobile network has been down for days. This is the second time in a couple of weeks. Your ‘updates’ say nothing. How are we meant to know what’s happening

  • kestrel89B
    Liam (@kestrel89B) reported

    @virginmedia How do you think tomorrow is acceptable to see if we have service back? Will be looking at @EE as nothing else to do!

  • tweetsbyJohn
    John 🌈 (@tweetsbyJohn) reported

    @EE @nickduval Not everyone has either of these, so what you are basically saying is we don’t want you, I suggest they go elsewhere where there is better customer service.

  • Kirkysr
    Steve, Carpe Jugulum! (@Kirkysr) reported

    @EE ABSOLUTELY USELESS YET AGAIN! called yesterday to add a sky sports day pass! Told it would end at 0800 today. Advised call Saturday morning. Currently calling you. Yes we can activate it on TUESDAY! WHAT is the point!? Flexible service my arse!

  • KalEl_WBS
    simon withers (@KalEl_WBS) reported

    @Ubiquiti do your 5g devices support all networks? I’m on @EE your uk site lists T-Mobile but you don’t get that network in the uk.

  • istreamsandwich
    IStreamSandwich - Stephen (@istreamsandwich) reported

    @Benleo I had a similar issue with trying to get them to come out and do a cable repull after Openreach damaged the cable going to my house alone when doing external work. It’ll be 3 months in a week and still nothing, so much so that I’ve initiated a switch to @EE . Horrendous from VM

  • GreenVapinGiant
    Northumberland Wanderer (@GreenVapinGiant) reported

    @ad_moran4 @EE @O2 I had similar issue recently, I decided to get a sim free phone from ee and a separate sim only deal, it worked out about 15 quid cheaper than what they quoted. So if you buy iPhone 17 sim free, it's about 32 a month over 24 months, then buy a sim deal. It will probs be cheaper

  • newbornat
    ade (@newbornat) reported

    @EE what's going on with the internet/wifi in my area? (Ta6) Its been down all day. Ive been using my data. The time keeps changing when its getting 'fixed' we should have a month's discount. I pay for it and cant even use it.