EE outages and service status in Sheffield, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- EE generated 1 outage signal in the last 24 hours around Sheffield, including 1 direct report.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Apr 21, 5:00 PM GMT+1.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in Sheffield come from postal codes S26 and S5 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 21: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sheffield, England
The most recent EE outage reports came from the following cities: Chesterfield, Sheffield, and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 hours ago |
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Phone | 14 days ago |
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Internet | 23 days ago |
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Phone | 27 days ago |
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Phone | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Martyn 🇬🇧🍸🔫 (@dubblow7) reported from Sheffield, England@EE Just received a text supposedly from EE saying they need my details because they can’t bill me for my broadband??? Can you help tried to ring but there is a 25p charge? Can you assist? Thanks
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Reesy 👑&🇬🇧 (@Grumpy0ldSod) reported from Sheffield, England@Emerald88793138 @EE Oh sorry, was actually replying to ee's response. I'm completely with you, it's beyond the joke. Had my mate 20 pro over a year now and in that time have had 2 security updates. IIRC ee was extremely slow on the uptake with 9.1 as well, I didn't get it until May released Feb 🤔
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Christal Mighty (@elogudbyegirl) reported from Sheffield, England@EE There will be a transcript of the chat through the handler at those times, it’s quite common to move complainants out of a public arena and onto a private area. Your handler didn’t resolve my issues so I’m leaving, PAC code ordered. EE failed.
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♡Kelly-Marie♡ (@freckleykell) reported from Hellaby, England@EE I presume EE is having the same outage as Vodafone.
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Visit #OurCowMolly’s Open Farm Sunday 9th June (@OurCowMolly) reported from Sheffield, England@1GarethWynJones @EE Don’t forget you’ve 30 days to cancel.
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Danny Gartside™ (@Danny_Gartside) reported from Sheffield, England@davidhaslehurst @EE It was probably instore, her 2yr contract has just come to an end which was £15 for 250mb and about 150mins and 500 txt which was shocking anyway so I’ve told her I’d arrange a sim only but the store have sold her a shit one again, £12 for 1gb data and locked in for 12mnths! 😡
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Just Craig (@JustCraigyp) reported from Sheffield, EnglandIf you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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Daniel Herrick (@dansheffield) reported from Sheffield, England@EE is there a problem with your internet? We have had a rubbish strength of 12mb since last night? Paying for the 149mb so this is not good
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dazzer (@spud279) reported from Oughtibridge, England@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots
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Dean Woolley (@woolster80) reported from Brampton Bierlow, England@EE Now on my third call and counting to try to rectify a mistake made by YOUR sales team. No reply to DMs on here either. Poor show. Any chance of some help?
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Wendy Ward (@thatwendyward) reported from Stocksbridge, EnglandSo @EE I've had zero phone reception today, most of yesterday and most of Monday. Each time I go to your coverage checker it says you're doing maintenance and it should be done in 5h or 7h. Are you building a whole new network and WHEN WILL IT BE DONE???!!! #EEmobile #eedown
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🎃nic🫶🏼 (@nicoladianelfcx) reported from Rotherham, England@EE my internet is VERY slow on my phone. I’ve no idea why but I have full signal so that’s not the issue
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Daniel Farrar (@DannyFarrar1987) reported from Rawmarsh, England@EE how can I make a complaint been put on hold by your advisors whilst trying to get a PAC code, surely this is against @Ofcom regulations to avoid giving out PAC codes
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Andy (@theandycooke) reported from Barnsley, England@O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.
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Alison Shea (@PinkFunshine) reported from Sheffield, England@drbillgibson @EE Right up there with @curryspcworld for customer service then, currently fuming 🤬
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Danny Jones🦉🦉 (@Dannyajones1867) reported from Hoyland Nether, England@EE my EE app not working just keeps saying there is a fault
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S.robbo (@stuartghostride) reported from Wales, England@EE On the phone to customer services promised me a new product go into store they will give you a new one only to come away with a 2yr contract from the store . Not acceptable with a faulty product
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tigertowner (@mexbromiller) reported from Mexborough, England@EE hi,I've just been looking at your offers for 5g but tbh they are not very competitive. Bt offer on a 12 month 5g sim only deal ,25g data and unlimited txt and calls for £20 pm. I am a current ee customer.
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Jose Tunelanaletor 🏳️🌈⚡산떠닏어 (@santonito) reported from Sheffield, England@EE I have a question about a recent purchase, something is wrong and I can't fix it. Thanks.
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Reg Turner (@RegT1996) reported from Sheffield, England@EE hi just wondering why in the past 10 minutes my WiFi has cut out 4 times, even though it says there are no issues in the area. We had problems before and a tech came out but nothing was done, and it’s now just getting worse.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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sarah easton (@saraheaston1984) reported@EE Where is my phone? Ordered Wednesday, no update. Phone and got told I would get a text yesterday still nothing. Terrible service
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6igantuar (@6igantuar) reportedI'm with BT, through them I get EE, so I can use TNT Sports, which I have to use Discovery+ to watch, and now they're saying I need an HBOMax account, but when I go to login they don't recognise my email, so I can't watch any sports that I've paid for. @bt_uk @EE @discoveryplus
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Deborah Sacks (@deborahsacks) reportedOddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE
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ALL WEDNESDAY RNT WE (@owlsfan4eva) reportedIs there a problem with EE? can’t log in via the app or via safari just says We’re having trouble displaying your profile details It’s our fault, not yours. Please reload the page or try again later @EE
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ggg (@LeiSnoby) reported@EE I'm trying to log a severe mis-selling complaint (breach of Ofcom rules). Your website is blocking me, and your Twitter DM bot is stuck in a loop ignoring my requests for a human agent. Please get a REAL PERSON to check my DMs immediately!
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Alan Roberts (@AlanRob68902430) reported@EE CUSTOMER SERVICE A DISGRACE 32 days into a complaint and nobody adresed it, I'm on hold to terminate the contract and stil. Over an hour so far @O2 here I come
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working class hero (@bartisimmo) reported@EE hi, is there an email address I can contact you on please? I’m abroad and have no mobile services. Phone is dead unless on wifi and your chatbot is not helpful. I cannot call 150 as I have no signal. Thanks
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fiercebadger64 (@fiercebadger64) reported@EE can u help me , my daughter had her phone stolen in spain, i reported this to ee, i am in albania on hol i cannot get in touch with EE on any number my own web accounts not working , app not working ..she needs an esim urgently ** help me EE
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David Robinson (@PonsAeliusKid) reported@EE I’ve called the technical team and they’ve said they can’t provide support. As the internet is down, we can’t turn the heating on in our home.
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Kristina Pla (she / her) (@I_love_mornings) reported@EE I already did that and they told me it was a general problem affecting several customers and that I should wait about a week for it to clear. This time has passed and it's still the same for me, hence why I'm enquiring