EE

EE Outage Report in Sheffield, England

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The latest reports from users having issues in Sheffield come from postal codes S5, S25, S20 and S2.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sheffield, England 12/17/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sheffield, England

The most recent EE outage reports came from the following cities: Chesterfield, Sheffield, Barnsley, Rotherham and Mexborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Internet
United KingdomSheffield Internet
United KingdomBarnsley Internet
United KingdomChesterfield Wi-fi
United KingdomSheffield E-mail
United KingdomRotherham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • thatwendyward Wendy Ward (@thatwendyward) reported from Stocksbridge, England

    @EE is there a problem with your mobile network in S36? (Again...😑)

  • niccidiane_lfcx * 🦦 (@niccidiane_lfcx) reported from Rotherham, England

    @kieran_stanley @EE My last one was worse, multiple cracks bad enough I had to get a protector to stop it getting more damges until I could trade in 😅 paid £100 so they could refurb it, hoping this is similar/less 😅

  • IanMoodyPhoto The Real Ian Moody (@IanMoodyPhoto) reported from Penistone, England

    Network coverage in Penistone from @EE is still non existent, has been for almost a week. I've reported it numerous times but on the website there are still 'no known issues'. Does that mean the web reporting isn't working?

  • stuartghostride S.robbo (@stuartghostride) reported from Wales, England

    @EE On the phone to customer services promised me a new product go into store they will give you a new one only to come away with a 2yr contract from the store . Not acceptable with a faulty product

  • freckleykell ♡Kelly-Marie♡ (@freckleykell) reported from Hellaby, England

    @EE I presume EE is having the same outage as Vodafone.

  • thatwendyward Wendy Ward (@thatwendyward) reported from Stocksbridge, England

    So @EE I've had zero phone reception today, most of yesterday and most of Monday. Each time I go to your coverage checker it says you're doing maintenance and it should be done in 5h or 7h. Are you building a whole new network and WHEN WILL IT BE DONE???!!! #EEmobile #eedown

  • lindsaydr Dave Lindsay (@lindsaydr) reported from Sheffield, England

    @EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.

  • wardysays Liam Ward (@wardysays) reported from Sheffield, England

    @EE I’ve put in a formal complaint and will Dm you it now. I’ve been told another 48 hour wait dispute being told Tuesday, weds and now 48 hours. Clearly trying to keep me beyond my 14 day cooking off period

  • lindsaydr Dave Lindsay (@lindsaydr) reported from Sheffield, England

    @EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK

  • PinkFunshine Alison Shea (@PinkFunshine) reported from Sheffield, England

    @drbillgibson @EE Right up there with @curryspcworld for customer service then, currently fuming 🤬

  • nofuckingfilte1 nofuckingfilter (@nofuckingfilte1) reported from Sheffield, England

    I’ve never had anything negative to say about @EE until now. I’m a great paying customer and have been for years but all of a sudden my broadband has been dodgey? Customer services were no help 😒 #help

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How can you help when I can’t physically speak to you ?

  • dansheffield Daniel Herrick (@dansheffield) reported from Sheffield, England

    @EE my internet been off all day..!!! What’s the issue please?

  • lindsaydr Dave Lindsay (@lindsaydr) reported from Sheffield, England

    @EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support

  • dansheffield Daniel Herrick (@dansheffield) reported from Sheffield, England

    @EE is there a problem with your internet? We have had a rubbish strength of 12mb since last night? Paying for the 149mb so this is not good

  • DannyFarrar1987 Daniel Farrar (@DannyFarrar1987) reported from Rawmarsh, England

    @EE how can I make a complaint been put on hold by your advisors whilst trying to get a PAC code, surely this is against @Ofcom regulations to avoid giving out PAC codes

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

  • lindsaydr Dave Lindsay (@lindsaydr) reported from Sheffield, England

    Turns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training

  • dubblow7 Martyn 🇬🇧🍸🔫 (@dubblow7) reported from Sheffield, England

    @EE Just received a text supposedly from EE saying they need my details because they can’t bill me for my broadband??? Can you help tried to ring but there is a 25p charge? Can you assist? Thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • spanna161 Anna•Kate•Mayfield (@spanna161) reported

    @EE 4GEE wifi mini at my work hasn’t been working all week, we have been using this whilst the o2 mast is down in Leeds city centre and now we have no wifi at all and we require internet connection to be able to actually get anything done, you claim to be Leeds fastest network :(

  • martinjbaker Martin Baker (@martinjbaker) reported

    @HotelLubyanka Hurrah! I noticed this week that @EE shops have FINALLY removed the stupid screens on their customer service desks.

  • vineetharsh212 Vineet Harsh (@vineetharsh212) reported

    @EE Pathetic customer service continues. My broadband is still not fixed and it’s been 3 weeks since I have raised this issue to your customer service. I need a technician sent to my flat asap, pls advise.

  • jussyblade77 justin parker (@jussyblade77) reported

    @EE hi i am trying to upgrade my phone early as it says the early upgrade fee isn't applicable at the moment but every phone I click on says there is not suitable plan please help will this happen in November when I can standard upgrade or is it an error on your system

  • chrisjohnlawson Chris Lawson (@chrisjohnlawson) reported

    Hi @EE. I've been on hold now to cancel a contract for over 30 minutes now, so I'm simply going to cancel my direct debit. I'm sure there will be an outstanding bill but it will be cancelled out by my time you have wasted whilst I have been on hold.

  • Kaaayliii_xo Kaaayliii_xo🌈💓💫 (@Kaaayliii_xo) reported

    @EE I’ve been waiting over 24 hours for someone to check my message. It’s very urgent and it’s disgusting being ignored when im panicking someone is trying to scam me/fraud. Please do your job and actually help me!!!!!!!!

  • Nelgumford Nelgumford (@Nelgumford) reported

    @EE If we have these winter power cuts, will I still get a EE signal to play with as I sit it out in the dark ?

  • horselady_nr Nikki Moore (@horselady_nr) reported from Tamworth District, England

    @EE your customer services is appalling. Can't get through on 150 so go in store to be told no can do call 150. Staff in the Tamworth store all need the sack! Rude is an understatement! Please someone contact me

  • VickyWildWood Vicky Smith (@VickyWildWood) reported

    @EE why over the last year is your service so poor in TQ7 postcode area? I’m not talking about one specific fault but the endless weekly faults/ outages or poor signal events. If your engineers are ‘working to improve the service’ why doesn’t it get better! Serious question?

  • AJeftech AJ  (@AJeftech) reported

    @EE Yeah it’s so strange… get signal and 5g everywhere 👀