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EE outages and service status in Sheffield, England

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Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Sheffield, including 1 direct report.
  • The most common problems reported in this area mention Wi-fi, Internet, and Phone.
  • The most recent signal from this area was received May 6, 12:52 AM GMT+1.
  • 50% Wi-fi (50%)
  • 25% Internet (25%)
  • 25% Phone (25%)

The latest reports from users having issues in Sheffield come from postal codes S35 and S26 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sheffield, England

The most recent EE outage reports came from the following cities: Sheffield, Rotherham, and Chesterfield.

CityProblem TypeReport Time
Sheffield Wi-fi 3 hours ago
Rotherham Wi-fi 14 days ago
Chesterfield Internet 14 days ago
Sheffield Phone 29 days ago
Chesterfield Internet 1 month ago
Sheffield Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • lindsaydr
    Dave Lindsay (@lindsaydr) reported from Penistone, England

    @EE @thomashrooney Stop replying to Thomas. You’re making yourselves look stupid

  • dansheffield
    Daniel Herrick (@dansheffield) reported from Sheffield, England

    @EE my internet been off all day..!!! What’s the issue please?

  • PinkFunshine
    Alison Shea (@PinkFunshine) reported from Sheffield, England

    @drbillgibson @EE Right up there with @curryspcworld for customer service then, currently fuming 🤬

  • santonito
    Jose Tunelanaletor 🏳️‍🌈⚡산떠닏어 (@santonito) reported from Sheffield, England

    @EE I have a question about a recent purchase, something is wrong and I can't fix it. Thanks.

  • dansheffield
    Daniel Herrick (@dansheffield) reported from Sheffield, England

    @EE is there a problem with your internet? We have had a rubbish strength of 12mb since last night? Paying for the 149mb so this is not good

  • elogudbyegirl
    Christal Mighty (@elogudbyegirl) reported from Sheffield, England

    @EE There will be a transcript of the chat through the handler at those times, it’s quite common to move complainants out of a public arena and onto a private area. Your handler didn’t resolve my issues so I’m leaving, PAC code ordered. EE failed.

  • ruthfox154
    Ruth (@ruthfox154) reported from Sheffield, England

    @bt_uk - absolutely shocking service- wanted to add partner to mobile contract but will end up cancelling mine due to stress ALL DAY and partner has stayed with @EE who was very easy and helpful

  • lindsaydr
    Dave Lindsay (@lindsaydr) reported from Sheffield, England

    @EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support

  • tails101
    Mark Taylor (@tails101) reported from Sheffield, England

    @EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.

  • REACHHomes1
    @NO.TO.BREXSHIT (@REACHHomes1) reported from Sheffield, England

    @EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!

  • OurCowMolly
    Visit #OurCowMolly’s Open Farm Sunday 9th June (@OurCowMolly) reported from Sheffield, England

    @1GarethWynJones @EE Don’t forget you’ve 30 days to cancel.

  • niccidiane_lfcx
    * 🦦 (@niccidiane_lfcx) reported from Rotherham, England

    @kieran_stanley @EE My last one was worse, multiple cracks bad enough I had to get a protector to stop it getting more damges until I could trade in 😅 paid £100 so they could refurb it, hoping this is similar/less 😅

  • mrskimmorrison
    Kimberley (@mrskimmorrison) reported from Sheffield, England

    @EE again…….. any chance of fixing the service I pay a large amount for……. 6 lines, no signal on any of them!!!!! #theuksnumberonenetworkforeightyears #thinkthatsalie #givememysignalback

  • RegT1996
    Reg Turner (@RegT1996) reported from Sheffield, England

    @EE hi just wondering why in the past 10 minutes my WiFi has cut out 4 times, even though it says there are no issues in the area. We had problems before and a tech came out but nothing was done, and it’s now just getting worse.

  • dubblow7
    Martyn 🇬🇧🍸🔫 (@dubblow7) reported from Sheffield, England

    @EE Just received a text supposedly from EE saying they need my details because they can’t bill me for my broadband??? Can you help tried to ring but there is a 25p charge? Can you assist? Thanks

  • wardysays
    Liam Ward (@wardysays) reported from Sheffield, England

    @EE I’ve put in a formal complaint and will Dm you it now. I’ve been told another 48 hour wait dispute being told Tuesday, weds and now 48 hours. Clearly trying to keep me beyond my 14 day cooking off period

  • AndyeelesEeles
    Andreas (@AndyeelesEeles) reported from Barnsley, England

    @EE why you should go to Ee now as I just had to call ee about mobile bill that has been not on there network for 120 days plus yet I get bill ref me to credit ref if I do not pay up for bill I don’t have mobile on there network. She thinks i upset they can ref to credit ref s

  • stuartghostride
    S.robbo (@stuartghostride) reported from Wales, England

    @EE On the phone to customer services promised me a new product go into store they will give you a new one only to come away with a 2yr contract from the store . Not acceptable with a faulty product

  • woolster80
    Dean Woolley (@woolster80) reported from Brampton Bierlow, England

    @EE Now on my third call and counting to try to rectify a mistake made by YOUR sales team. No reply to DMs on here either. Poor show. Any chance of some help?

  • DannyFarrar1987
    Daniel Farrar (@DannyFarrar1987) reported from Rawmarsh, England

    @EE how can I make a complaint been put on hold by your advisors whilst trying to get a PAC code, surely this is against @Ofcom regulations to avoid giving out PAC codes

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MickyJones_
    Micky Jones (@MickyJones_) reported

    @HappyDa63374790 @EE I would use the website but the drop down bar for choosing device doesn't work so I can upgrade a device. Both knackered

  • shaun___97
    Shaun (@shaun___97) reported

    @EE hi i just swapped from damage cover to full cover for phone insurance and on my app it stil only shows as damage cover how long will it take to update

  • GordonMurdie
    Gordon Murdie (@GordonMurdie) reported

    @EE Thank you. I have already had a polite conversation. I, as a customer of many decades (and a pensioner), have been advised it's just tough luck and you wish £490 to get me to stop being overcharged. Very disappointed.

  • pascalgrimandi
    The Laughing Gooner (@pascalgrimandi) reported

    @EE The app is awful. Why won't you just come out and admit you're having major issues with it? I can't even manage my home broadband through it. It worked fine a week ago.

  • ms_samldn
    samldn (@ms_samldn) reported

    @EE So not is your website advertising false information, you can’t even block bots from harassing your customers? @theashrb I might need your help on this one

  • timdavis87
    tim davis (@timdavis87) reported

    Is @EE the hardest organization to speak to. Instead of meaningless text options why not answer a phone. And why when you open a complaint will you close it unless I contact you. Surely you should contact me to say how and when it’s been resolved. Absolutely appalling

  • afcdonnilad
    AFCdonnilad (@afcdonnilad) reported

    Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

  • TinaAnderson86
    TiNa AnDeRsOn (@TinaAnderson86) reported

    @EE really pissing me off Anyone else having issues when out and about with there signal? You literally can't use anything even whatsapp 200 quid a month for ****

  • marcd5123
    Marc Davis (@marcd5123) reported

    @EE Hi EE I'm having issues logging into the app ..I've deleted it and installed it several times and it keeps coming up with error messages "were having trouble with Wright now" ...I can log into my account via your main website.

  • GordonMurdie
    Gordon Murdie (@GordonMurdie) reported

    @EE Have a peek at the Consumer Protection (Amendment) Regulations 2014 - your colleague thought this was too old to apply! Key point is, you are charging me over £20/month more than the advertised cost of your service. It's not a good look.