EE outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent EE outage reports came from the following cities: Barnsley, Chesterfield, Mexborough, and Sheffield.

City	Problem Type	Report Time
Barnsley	TV	11 hours ago
Chesterfield	Wi-fi	6 days ago
Mexborough	Internet	25 days ago
Sheffield	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Wendy Ward (@thatwendyward) reported 15 seconds ago from Stocksbridge, England

  So @EE I've had zero phone reception today, most of yesterday and most of Monday. Each time I go to your coverage checker it says you're doing maintenance and it should be done in 5h or 7h. Are you building a whole new network and WHEN WILL IT BE DONE???!!! #EEmobile #eedown

• 
  georgia (@what_gee_said) reported 9 minutes ago from Darfield, England

  well @EE have ruined mi day. said my new phone was coming today and had. a text to say it’ll be here tomorrow 🙄 how rude

• 
  Andy (@theandycooke) reported 10 minutes ago from Barnsley, England

  Really glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity

• 
  Danny Jones🦉🦉 (@Dannyajones1867) reported 10 minutes ago from Hoyland Nether, England

  @EE my EE app not working just keeps saying there is a fault

• 
  Daniel Herrick (@dansheffield) reported 16 minutes ago from Sheffield, England

  @EE is there a problem with your internet? We have had a rubbish strength of 12mb since last night? Paying for the 149mb so this is not good

• 
  Dave Lindsay (@lindsaydr) reported 17 minutes ago from Sheffield, England

  @EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK

• 
  Alison Shea (@PinkFunshine) reported 18 minutes ago from Sheffield, England

  @drbillgibson @EE Right up there with @curryspcworld for customer service then, currently fuming 🤬

• 
  Adam Fisher (@AdamFisher02) reported 22 minutes ago from Chesterfield, England

  @EE How can you help when I can’t physically speak to you ?

• 
  Dean Woolley (@woolster80) reported 23 minutes ago from Brampton Bierlow, England

  @EE Now on my third call and counting to try to rectify a mistake made by YOUR sales team. No reply to DMs on here either. Poor show. Any chance of some help?

• 
  @NO.TO.BREXSHIT (@REACHHomes1) reported 33 minutes ago from Sheffield, England

  @EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!

• 
  ……!DELBOY!….. (@UK_Davie) reported 33 minutes ago from Sheffield, England

  @EE, hi it says I’ve got 4G signal but nothing is loading on my app etc..just wondering if it’s down?

• 
  Dave Lindsay (@lindsaydr) reported 35 minutes ago from Sheffield, England

  @EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support

• 
  Dave Lindsay (@lindsaydr) reported 38 minutes ago from Penistone, England

  @EE @thomashrooney Stop replying to Thomas. You’re making yourselves look stupid

• 
  Danny Gartside™ (@Danny_Gartside) reported 42 minutes ago from Sheffield, England

  @davidhaslehurst @EE It was probably instore, her 2yr contract has just come to an end which was £15 for 250mb and about 150mins and 500 txt which was shocking anyway so I’ve told her I’d arrange a sim only but the store have sold her a shit one again, £12 for 1gb data and locked in for 12mnths! 😡

• 
  nofuckingfilter (@nofuckingfilte1) reported 44 minutes ago from Sheffield, England

  I’ve never had anything negative to say about @EE until now. I’m a great paying customer and have been for years but all of a sudden my broadband has been dodgey? Customer services were no help 😒 #help

• 
  Dave Lindsay (@lindsaydr) reported 47 minutes ago from Sheffield, England

  @EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK

• 
  Dan (@danowl16) reported 48 minutes ago from Sheffield, England

  @EE It lets me sign in but doesn’t have my EE 6 months attached to my account

• 
  Andreas (@AndyeelesEeles) reported 49 minutes ago from Barnsley, England

  @EE why you should go to Ee now as I just had to call ee about mobile bill that has been not on there network for 120 days plus yet I get bill ref me to credit ref if I do not pay up for bill I don’t have mobile on there network. She thinks i upset they can ref to credit ref s

• 
  Liam Ward (@wardysays) reported 52 minutes ago from Sheffield, England

  @EE I’ve put in a formal complaint and will Dm you it now. I’ve been told another 48 hour wait dispute being told Tuesday, weds and now 48 hours. Clearly trying to keep me beyond my 14 day cooking off period

• 
  Christal Mighty (@elogudbyegirl) reported 55 minutes ago from Sheffield, England

  @EE There will be a transcript of the chat through the handler at those times, it’s quite common to move complainants out of a public arena and onto a private area. Your handler didn’t resolve my issues so I’m leaving, PAC code ordered. EE failed.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Royston (@pagechord) reported 6 minutes ago

  Not only is your customer service appalling, @EE has the audacity to inform me I can only view my bill via your App. Why? I receive my bill by email which I can cope with. EE would cause havoc in an empty house! I am aged 76 and feeling totally marginalised.

• 
  Tim Chapman 💙 (@timchap) reported 8 minutes ago

  @Hepworthclare @EE Welcome to our faceless, dysfunctional, bot-laden society where proactive human customer service has been progressively replaced by tech driven customer dis-service!

• 
  Scott K ⚒ (@srk1407) reported 11 minutes ago

  @EE Unfortunately I’m on a virtual network using EE signal so can’t report it 😬

• 
  Red Joan 🌹 (@JoanDevizes) reported 12 minutes ago

  @EE can someone at @EE let me know why it’s taking 7days to restore broadband for two 80+ year-olds with no landline or other means of getting help in an emergency?’

• 
  Gary Stopford (@gazstopford) reported 14 minutes ago

  @EE ordered broadband from you, BT eventually fixed it, but service constantly drops, now BT have billed me for £37.99 despite being told I would get a rebate for first week nor being connected My question is am I a BT or EE customer as EE promised to pay off my previous

• 
  Wayne Wheatley (@WayneWheatley44) reported 14 minutes ago

  Can somebody contact me from @EE regarding your door to door salesperson pressuring my elderly mum into a new subscription. I need to contact someone to cancel this and reinstate her sky package.

• 
  AMBER LAMPS (@prinxecharles) reported 16 minutes ago

  Have no idea why @EE use DPD for deliveries. Every single time there’s always an issue with drivers just not going to addresses taking a picture then walking away. Just the absolute worst

• 
  Martin McConachie (@HamdonMart) reported 17 minutes ago

  @EE I've tried this and it doesn't work. Have been into a store today, they thought it was the sim but after changing it, still no service. Tried activating an eSim and this has now failed too. Still can't get access to live chat or anything.

• 
  Darren Alexander (@Alexander220517) reported 17 minutes ago

  @EE @whealie The uk signal Is poor all over, every networks the same….Our phone bills increase every year and the service gets worse. Yet they tell you to phone up to get technical help when they know the problem is uk wide

• 
  Clare Hepworth OBE (@Hepworthclare) reported 18 minutes ago

  @scotlabnurse7 @EE It's dreadful. Thought I'd cracked it on Friday with a very helpful Customer Service person - but the attitude of the local ee shop manager today was appalling. I'm now trying to get access to their complaints procedure. They seem to have vanished.