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EE outages and service status in Sheffield, England

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received May 20, 3:03 PM GMT+1.
  • 33% Phone (33%)
  • 22% Internet (22%)
  • 22% Total Blackout (22%)
  • 22% Wi-fi (22%)

The latest reports from users having issues in Sheffield come from postal codes S5 , S8 , S10 , S7 and S35 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 26: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sheffield, England

The most recent EE outage reports came from the following cities: Sheffield, Chesterfield, Bolton upon Dearne, and Rotherham.

CityProblem TypeReport Time
Sheffield Phone 6 days ago
Sheffield Total Blackout 7 days ago
Sheffield Phone 8 days ago
Chesterfield Internet 8 days ago
Chesterfield Wi-fi 10 days ago
Sheffield Total Blackout 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • AaranBrown
    Aaran Brown (@AaranBrown) reported from Rawmarsh, England

    @EE Full of great ideas me! Keep me updated! But there’s always ‘new customer offers’ everywhere you look! But very little ‘longer term customer offers’ I strongly believe businesses are missing a trick with that! If you don’t award loyalty customers will leave to take advantage of

  • dansheffield
    Daniel Herrick (@dansheffield) reported from Sheffield, England

    @EE my internet been off all day..!!! What’s the issue please?

  • dubblow7
    Martyn 🇬🇧🍸🔫 (@dubblow7) reported from Sheffield, England

    @EE Just received a text supposedly from EE saying they need my details because they can’t bill me for my broadband??? Can you help tried to ring but there is a 25p charge? Can you assist? Thanks

  • AndyeelesEeles
    Andreas (@AndyeelesEeles) reported from Barnsley, England

    @EE why you should go to Ee now as I just had to call ee about mobile bill that has been not on there network for 120 days plus yet I get bill ref me to credit ref if I do not pay up for bill I don’t have mobile on there network. She thinks i upset they can ref to credit ref s

  • lindsaydr
    Dave Lindsay (@lindsaydr) reported from Sheffield, England

    Turns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training

  • Grumpy0ldSod
    Reesy 👑&🇬🇧 (@Grumpy0ldSod) reported from Sheffield, England

    @Emerald88793138 @EE Oh sorry, was actually replying to ee's response. I'm completely with you, it's beyond the joke. Had my mate 20 pro over a year now and in that time have had 2 security updates. IIRC ee was extremely slow on the uptake with 9.1 as well, I didn't get it until May released Feb 🤔

  • lindsaydr
    Dave Lindsay (@lindsaydr) reported from Penistone, England

    @EE @thomashrooney Stop replying to Thomas. You’re making yourselves look stupid

  • elogudbyegirl
    Christal Mighty (@elogudbyegirl) reported from Sheffield, England

    @EE There will be a transcript of the chat through the handler at those times, it’s quite common to move complainants out of a public arena and onto a private area. Your handler didn’t resolve my issues so I’m leaving, PAC code ordered. EE failed.

  • AaranBrown
    Aaran Brown (@AaranBrown) reported from Rawmarsh, England

    @EE Ah that sucks! Yeah wanting the iPhone 11 pro I think buy was really liking the free switch with it coming upto Xmas 😫

  • PinkFunshine
    Alison Shea (@PinkFunshine) reported from Sheffield, England

    @drbillgibson @EE Right up there with @curryspcworld for customer service then, currently fuming 🤬

  • Danny_Gartside
    Danny Gartside™ (@Danny_Gartside) reported from Sheffield, England

    @davidhaslehurst @EE It was probably instore, her 2yr contract has just come to an end which was £15 for 250mb and about 150mins and 500 txt which was shocking anyway so I’ve told her I’d arrange a sim only but the store have sold her a shit one again, £12 for 1gb data and locked in for 12mnths! 😡

  • IanMoodyPhoto
    The Real Ian Moody (@IanMoodyPhoto) reported from Penistone, England

    Network coverage in Penistone from @EE is still non existent, has been for almost a week. I've reported it numerous times but on the website there are still 'no known issues'. Does that mean the web reporting isn't working?

  • freckleykell
    ♡Kelly-Marie♡ (@freckleykell) reported from Hellaby, England

    @EE I presume EE is having the same outage as Vodafone.

  • UK_Davie
    ……!DELBOY!….. (@UK_Davie) reported from Sheffield, England

    @EE, hi it says I’ve got 4G signal but nothing is loading on my app etc..just wondering if it’s down?

  • Dannyajones1867
    Danny Jones🦉🦉 (@Dannyajones1867) reported from Hoyland Nether, England

    @EE my EE app not working just keeps saying there is a fault

  • In_the_Works_PR
    Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

  • nicoladianelfcx
    🎃nic🫶🏼 (@nicoladianelfcx) reported from Rotherham, England

    @EE my internet is VERY slow on my phone. I’ve no idea why but I have full signal so that’s not the issue

  • lindsaydr
    Dave Lindsay (@lindsaydr) reported from Sheffield, England

    @EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK

  • lindsaydr
    Dave Lindsay (@lindsaydr) reported from Sheffield, England

    @EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support

  • tails101
    Mark Taylor (@tails101) reported from Sheffield, England

    @EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • shaundadams
    Shaun Adams (@shaundadams) reported

    @ee Hi, I have problem in establishing with some degree of accuracy when my property is due to be able to access Full Fibre. Having been told last year it would be the end of 2026, now I am told there is no identifiable plan. Not acceptable. Help, please.

  • ramthelinefeed
    David (@ramthelinefeed) reported

    @EE @nickduval Maybe your systems are ****? 🙈

  • BeatnikBrian
    ʙʀɪᴀɴ-ᴘᴀᴛʀɪᴄᴋッ🍀🇮🇹🇮🇪 (@BeatnikBrian) reported

    @EE Can you instigate a billing query on here via DM? Sadly this is aonthly problem. Months, MONTHS, ago I cancelled TNT Sports, even had one month refunded back. But EVRY month it comes back into the bill inexplicably.

  • TasMr46834
    Mr tas gol (@TasMr46834) reported

    @EE The company must be the worst ever scums when dealing with customer issues. How are they still in business and not shut down , I do not know. A bunch of illiterate, ill advised , ill experienced amateurs, good for nothing.

  • DAWS_ON_
    ᴰᵃʷˢ ♕ (@DAWS_ON_) reported

    @EE Honestly guys wtf? I can't login to anything because I can't receive texts to authenticate.

  • send_them_h0me
    SEND THEM HOME (@send_them_h0me) reported

    @EE I have left EE but I'm still receiving messages regarding any issues or maintenance going on in my area. When I try to opt out, the message fails to send

  • deadstar11
    Gareth Bryning (@deadstar11) reported

    @EE hi why are your services just trying to upsell me on products and not deal with a simple issue I'm having

  • keithwillb
    KWB (@keithwillb) reported

    Hello @EE can you explain why my 4G signal keeps dropping off in parts of Edinburgh where it never used to happen. It’s very frustrating. It’s almost like you’ve reduced your coverage in the last few months.

  • lennyrfc
    Lennox Richardson (@lennyrfc) reported

    @EE Why is my 5G & phone signal so consistently awful in the SE. I got a better reception in the Amazon Rainforest when away with work than I do in 🇬🇧

  • Marzy1867
    Richard Marshall (@Marzy1867) reported

    @EE Your complaints process was disgraceful For an agent to open/close a complaint 10 seconds apart without my consent is why we are reporting you to CISAS and ofcom. Being told what turns out to be a poor speed is sufficient enough to work from home is false representation