EE outages and service status in Sheffield, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- EE generated 1 outage signal in the last 24 hours around Sheffield, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 13, 8:22 AM GMT+1.
- Internet (33%)
- Wi-fi (33%)
- TV (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sheffield, England
The most recent EE outage reports came from the following cities: Barnsley, Chesterfield, Mexborough, and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
|
|
TV | 11 hours ago |
|
|
Wi-fi | 6 days ago |
|
|
Internet | 25 days ago |
|
|
Internet | 2 months ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
-
Wendy Ward (@thatwendyward) reported from Stocksbridge, EnglandSo @EE I've had zero phone reception today, most of yesterday and most of Monday. Each time I go to your coverage checker it says you're doing maintenance and it should be done in 5h or 7h. Are you building a whole new network and WHEN WILL IT BE DONE???!!! #EEmobile #eedown
-
georgia (@what_gee_said) reported from Darfield, Englandwell @EE have ruined mi day. said my new phone was coming today and had. a text to say it’ll be here tomorrow 🙄 how rude
-
Andy (@theandycooke) reported from Barnsley, EnglandReally glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity
-
Danny Jones🦉🦉 (@Dannyajones1867) reported from Hoyland Nether, England@EE my EE app not working just keeps saying there is a fault
-
Daniel Herrick (@dansheffield) reported from Sheffield, England@EE is there a problem with your internet? We have had a rubbish strength of 12mb since last night? Paying for the 149mb so this is not good
-
Dave Lindsay (@lindsaydr) reported from Sheffield, England@EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
-
Alison Shea (@PinkFunshine) reported from Sheffield, England@drbillgibson @EE Right up there with @curryspcworld for customer service then, currently fuming 🤬
-
Adam Fisher (@AdamFisher02) reported from Chesterfield, England@EE How can you help when I can’t physically speak to you ?
-
Dean Woolley (@woolster80) reported from Brampton Bierlow, England@EE Now on my third call and counting to try to rectify a mistake made by YOUR sales team. No reply to DMs on here either. Poor show. Any chance of some help?
-
@NO.TO.BREXSHIT (@REACHHomes1) reported from Sheffield, England@EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!
-
……!DELBOY!….. (@UK_Davie) reported from Sheffield, England@EE, hi it says I’ve got 4G signal but nothing is loading on my app etc..just wondering if it’s down?
-
Dave Lindsay (@lindsaydr) reported from Sheffield, England@EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support
-
Dave Lindsay (@lindsaydr) reported from Penistone, England@EE @thomashrooney Stop replying to Thomas. You’re making yourselves look stupid
-
Danny Gartside™ (@Danny_Gartside) reported from Sheffield, England@davidhaslehurst @EE It was probably instore, her 2yr contract has just come to an end which was £15 for 250mb and about 150mins and 500 txt which was shocking anyway so I’ve told her I’d arrange a sim only but the store have sold her a shit one again, £12 for 1gb data and locked in for 12mnths! 😡
-
nofuckingfilter (@nofuckingfilte1) reported from Sheffield, EnglandI’ve never had anything negative to say about @EE until now. I’m a great paying customer and have been for years but all of a sudden my broadband has been dodgey? Customer services were no help 😒 #help
-
Dave Lindsay (@lindsaydr) reported from Sheffield, England@EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
-
Dan (@danowl16) reported from Sheffield, England@EE It lets me sign in but doesn’t have my EE 6 months attached to my account
-
Andreas (@AndyeelesEeles) reported from Barnsley, England@EE why you should go to Ee now as I just had to call ee about mobile bill that has been not on there network for 120 days plus yet I get bill ref me to credit ref if I do not pay up for bill I don’t have mobile on there network. She thinks i upset they can ref to credit ref s
-
Liam Ward (@wardysays) reported from Sheffield, England@EE I’ve put in a formal complaint and will Dm you it now. I’ve been told another 48 hour wait dispute being told Tuesday, weds and now 48 hours. Clearly trying to keep me beyond my 14 day cooking off period
-
Christal Mighty (@elogudbyegirl) reported from Sheffield, England@EE There will be a transcript of the chat through the handler at those times, it’s quite common to move complainants out of a public arena and onto a private area. Your handler didn’t resolve my issues so I’m leaving, PAC code ordered. EE failed.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Alan Royston (@pagechord) reportedNot only is your customer service appalling, @EE has the audacity to inform me I can only view my bill via your App. Why? I receive my bill by email which I can cope with. EE would cause havoc in an empty house! I am aged 76 and feeling totally marginalised.
-
Tim Chapman 💙 (@timchap) reported@Hepworthclare @EE Welcome to our faceless, dysfunctional, bot-laden society where proactive human customer service has been progressively replaced by tech driven customer dis-service!
-
Scott K ⚒ (@srk1407) reported@EE Unfortunately I’m on a virtual network using EE signal so can’t report it 😬
-
Red Joan 🌹 (@JoanDevizes) reported@EE can someone at @EE let me know why it’s taking 7days to restore broadband for two 80+ year-olds with no landline or other means of getting help in an emergency?’
-
Gary Stopford (@gazstopford) reported@EE ordered broadband from you, BT eventually fixed it, but service constantly drops, now BT have billed me for £37.99 despite being told I would get a rebate for first week nor being connected My question is am I a BT or EE customer as EE promised to pay off my previous
-
Wayne Wheatley (@WayneWheatley44) reportedCan somebody contact me from @EE regarding your door to door salesperson pressuring my elderly mum into a new subscription. I need to contact someone to cancel this and reinstate her sky package.
-
AMBER LAMPS (@prinxecharles) reportedHave no idea why @EE use DPD for deliveries. Every single time there’s always an issue with drivers just not going to addresses taking a picture then walking away. Just the absolute worst
-
Martin McConachie (@HamdonMart) reported@EE I've tried this and it doesn't work. Have been into a store today, they thought it was the sim but after changing it, still no service. Tried activating an eSim and this has now failed too. Still can't get access to live chat or anything.
-
Darren Alexander (@Alexander220517) reported@EE @whealie The uk signal Is poor all over, every networks the same….Our phone bills increase every year and the service gets worse. Yet they tell you to phone up to get technical help when they know the problem is uk wide
-
Clare Hepworth OBE (@Hepworthclare) reported@scotlabnurse7 @EE It's dreadful. Thought I'd cracked it on Friday with a very helpful Customer Service person - but the attitude of the local ee shop manager today was appalling. I'm now trying to get access to their complaints procedure. They seem to have vanished.