EE outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent EE outage reports came from the following cities: Rotherham, Chesterfield, Sheffield, and Barnsley.

City	Problem Type	Report Time
Rotherham	Wi-fi	2 days ago
Chesterfield	Internet	3 days ago
Sheffield	Phone	17 days ago
Chesterfield	Internet	25 days ago
Sheffield	Phone	30 days ago
Sheffield	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Dave Lindsay (@lindsaydr) reported 13 seconds ago from Sheffield, England

  Turns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training

• 
  Andy (@theandycooke) reported 7 minutes ago from Barnsley, England

  @O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.

• 
  Dave Lindsay (@lindsaydr) reported 14 minutes ago from Sheffield, England

  @EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support

• 
  nofuckingfilter (@nofuckingfilte1) reported 18 minutes ago from Sheffield, England

  I’ve never had anything negative to say about @EE until now. I’m a great paying customer and have been for years but all of a sudden my broadband has been dodgey? Customer services were no help 😒 #help

• 
  Daniel Farrar (@DannyFarrar1987) reported 21 minutes ago from Rawmarsh, England

  @EE @MarieDawn83 They will help @NHS with unlimited data but not a temporary phone so they can use the data and keep in contact

• 
  Mark Taylor (@tails101) reported 23 minutes ago from Sheffield, England

  @EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.

• 
  Mack Photography NSFW (@Mack_PhotoNSFW) reported 24 minutes ago from Sheffield, England

  @EE my Internet isn't working EE help me

• 
  Reesy 👑&🇬🇧 (@Grumpy0ldSod) reported 25 minutes ago from Sheffield, England

  @Emerald88793138 @EE Oh sorry, was actually replying to ee's response. I'm completely with you, it's beyond the joke. Had my mate 20 pro over a year now and in that time have had 2 security updates. IIRC ee was extremely slow on the uptake with 9.1 as well, I didn't get it until May released Feb 🤔

• 
  Liam Ward (@wardysays) reported 27 minutes ago from Sheffield, England

  @EE I’ve put in a formal complaint and will Dm you it now. I’ve been told another 48 hour wait dispute being told Tuesday, weds and now 48 hours. Clearly trying to keep me beyond my 14 day cooking off period

• 
  Dave Lindsay (@lindsaydr) reported 29 minutes ago from Sheffield, England

  @EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK

• 
  Danny Jones🦉🦉 (@Dannyajones1867) reported 34 minutes ago from Hoyland Nether, England

  @EE my EE app not working just keeps saying there is a fault

• 
  ♡Kelly-Marie♡ (@freckleykell) reported 39 minutes ago from Hellaby, England

  @EE I presume EE is having the same outage as Vodafone.

• 
  Jose Tunelanaletor 🏳️‍🌈⚡산떠닏어 (@santonito) reported 40 minutes ago from Sheffield, England

  @EE I have a question about a recent purchase, something is wrong and I can't fix it. Thanks.

• 
  Dan (@danowl16) reported 41 minutes ago from Sheffield, England

  @EE It lets me sign in but doesn’t have my EE 6 months attached to my account

• 
  dazzer (@spud279) reported 41 minutes ago from Oughtibridge, England

  @ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots

• 
  S.robbo (@stuartghostride) reported 45 minutes ago from Wales, England

  @EE On the phone to customer services promised me a new product go into store they will give you a new one only to come away with a 2yr contract from the store . Not acceptable with a faulty product

• 
  Dean Woolley (@woolster80) reported 47 minutes ago from Brampton Bierlow, England

  @EE Now on my third call and counting to try to rectify a mistake made by YOUR sales team. No reply to DMs on here either. Poor show. Any chance of some help?

• 
  Adam Fisher (@AdamFisher02) reported 56 minutes ago from Chesterfield, England

  @EE How can you help when I can’t physically speak to you ?

• 
  Martyn 🇬🇧🍸🔫 (@dubblow7) reported 59 minutes ago from Sheffield, England

  @EE Just received a text supposedly from EE saying they need my details because they can’t bill me for my broadband??? Can you help tried to ring but there is a 25p charge? Can you assist? Thanks

• 
  @NO.TO.BREXSHIT (@REACHHomes1) reported 60 minutes ago from Sheffield, England

  @EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Roberts (@AlanRob68902430) reported 19 seconds ago

  @EE Immediate effect , she has now rang a 3rd time saying she cannot escalate it due to the outstanding balance and this should be escalated today there was no outstanding balance ill go via ofcom, I've now had a text saying complaint closed DISGUSTING customer service

• 
  Lee Day (@LDay) reported 2 minutes ago

  . Has any @EE customer who has @tntsports as an inclusive extra actually managed to get TNT to work on @HBOMax_UK ? Constantly comes up with ‘get access’. Worked absolutely fine on Discovery +.

• 
  bè rëåsøńābłè (@kelvinme273) reported 4 minutes ago

  @dapsycool_ @EE that's the best thing to do brother. I got sick of ee and the false claims about being "the best mobile network"

• 
  Matthew Halmshaw (@matthewhalmshaw) reported 8 minutes ago

  @FitbitSupport Hi guys. I'll contact @EE too but but the battery life has taken a real nose dive the last few weeks. Perfectly fine for 8 months or so and now the battery life is really bad

• 
  Paxo666UK (@Paxo666UK) reported 8 minutes ago

  @EE Your coverage at @HeathrowAirport (airside Terminal 3) sucks! I’m not passing through I work here and on a daily basis I struggle to use my 5/4G

• 
  Julie F (@jvfisher59) reported 8 minutes ago

  @EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳

• 
  Michael Knight (@michaelmknight) reported 9 minutes ago

  @EE You keep sending me these letters. I informed you that my Mum, Who's bill this is, passed away in December of 2025. I sent you a letter and an original death certificate, which seems to have gone missing or you never returned it to me. As this is my Mum's account, I am not responsible for her debts, even in death. Dealing with a bereavement is hard enough, without receiving letters like this, especially when you were informed last year. Nether of us are/were ever late paying our bills, but things like this make me not want to continue being a customer of EE.

• 
  Julie F (@jvfisher59) reported 10 minutes ago

  @EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳

• 
  Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported 12 minutes ago

  @EE I have to say your support is exceptionally poor. For months now, I have been trying to resolve an issue with your app and now I cannot access TNT support. I called last week and was told to wait 72 hours. Called today and told to wait 7-10 days. Awful service.

• 
  Ozzy (@beardedhalalguy) reported 15 minutes ago

  @EE I am currently aboard and my mobile number has been disconnected, I have tried all avenues to contact you and it has been a fail. No contact number no help on the website so this is my last result. Could you please get back to me and help me please