EE outages and service status in Sheffield, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Sheffield, including 1 direct report.
- The most common problems reported in this area mention Wi-fi, Internet, and Phone.
- The most recent signal from this area was received May 6, 12:52 AM GMT+1.
- Wi-fi (50%)
- Internet (25%)
- Phone (25%)
The latest reports from users having issues in Sheffield come from postal codes S35 and S26 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 6: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sheffield, England
The most recent EE outage reports came from the following cities: Sheffield, Rotherham, and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Wi-fi | 16 hours ago |
|
Rotherham
|
Wi-fi | 15 days ago |
|
Chesterfield
|
Internet | 15 days ago |
|
Sheffield
|
Phone | 29 days ago |
|
Chesterfield
|
Internet | 1 month ago |
|
Sheffield
|
Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Daniel Farrar (@DannyFarrar1987) reported from Rawmarsh, England@EE how can I make a complaint been put on hold by your advisors whilst trying to get a PAC code, surely this is against @Ofcom regulations to avoid giving out PAC codes
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nofuckingfilter (@nofuckingfilte1) reported from Sheffield, EnglandI’ve never had anything negative to say about @EE until now. I’m a great paying customer and have been for years but all of a sudden my broadband has been dodgey? Customer services were no help 😒 #help
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Adam Fisher (@AdamFisher02) reported from Chesterfield, England@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
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Ruth (@ruthfox154) reported from Sheffield, England@bt_uk - absolutely shocking service- wanted to add partner to mobile contract but will end up cancelling mine due to stress ALL DAY and partner has stayed with @EE who was very easy and helpful
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Andreas (@AndyeelesEeles) reported from Barnsley, England@EE why you should go to Ee now as I just had to call ee about mobile bill that has been not on there network for 120 days plus yet I get bill ref me to credit ref if I do not pay up for bill I don’t have mobile on there network. She thinks i upset they can ref to credit ref s
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Just Craig (@JustCraigyp) reported from Sheffield, EnglandIf you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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georgia (@what_gee_said) reported from Darfield, Englandwell @EE have ruined mi day. said my new phone was coming today and had. a text to say it’ll be here tomorrow 🙄 how rude
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Christal Mighty (@elogudbyegirl) reported from Sheffield, England@EE There will be a transcript of the chat through the handler at those times, it’s quite common to move complainants out of a public arena and onto a private area. Your handler didn’t resolve my issues so I’m leaving, PAC code ordered. EE failed.
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The Real Ian Moody (@IanMoodyPhoto) reported from Penistone, EnglandNetwork coverage in Penistone from @EE is still non existent, has been for almost a week. I've reported it numerous times but on the website there are still 'no known issues'. Does that mean the web reporting isn't working?
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Kimberley (@mrskimmorrison) reported from Sheffield, England@EE again…….. any chance of fixing the service I pay a large amount for……. 6 lines, no signal on any of them!!!!! #theuksnumberonenetworkforeightyears #thinkthatsalie #givememysignalback
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Mark Taylor (@tails101) reported from Sheffield, England@EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.
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🎃nic🫶🏼 (@nicoladianelfcx) reported from Rotherham, England@EE my internet is VERY slow on my phone. I’ve no idea why but I have full signal so that’s not the issue
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Aaran Brown (@AaranBrown) reported from Rawmarsh, England@EE Ah that sucks! Yeah wanting the iPhone 11 pro I think buy was really liking the free switch with it coming upto Xmas 😫
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Visit #OurCowMolly’s Open Farm Sunday 9th June (@OurCowMolly) reported from Sheffield, England@1GarethWynJones @EE Don’t forget you’ve 30 days to cancel.
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Mack Photography NSFW (@Mack_PhotoNSFW) reported from Sheffield, England@EE my Internet isn't working EE help me
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Danny Jones🦉🦉 (@Dannyajones1867) reported from Hoyland Nether, England@EE my EE app not working just keeps saying there is a fault
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Wendy Ward (@thatwendyward) reported from Stocksbridge, EnglandSo @EE I've had zero phone reception today, most of yesterday and most of Monday. Each time I go to your coverage checker it says you're doing maintenance and it should be done in 5h or 7h. Are you building a whole new network and WHEN WILL IT BE DONE???!!! #EEmobile #eedown
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Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England@richarddale5 @EE If you don't get what they promise you should be able to cancel your contract
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S.robbo (@stuartghostride) reported from Wales, England@EE On the phone to customer services promised me a new product go into store they will give you a new one only to come away with a 2yr contract from the store . Not acceptable with a faulty product
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Anna Melton (@In_the_Works_PR) reported from Chesterfield, England@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Knight (@michaelmknight) reported@EE Hi, You keep asking me to create a new profile as I'm apparently on an old profile. When I try, it states my email addresses is already in use. Why couldn't you just migrate user accounts to the newer profiles instead of causing issues? Technology is great if you use it properly.
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Pablo Camilleri (@MarlovianPablo) reported@EE in a world that is being taken over by ai that works how can you help on the mobile app be so dreadful!
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Joe Gill (@Joesgill) reported@EE can you update me if your network is down. My phone signal, WiFi & your website is down
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Bryan Pinto (@bryanp247) reported@EE Sorry they couldnt help set up calling on my watch or why i lose internet when out and about
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Mart (@MartGB_) reported@EE's auth process to login might genuinely be the most **** piece of software on the planet. Log in with email > prompts about using a passkey (don't use one) > send code instead > input code & verify > errors about the code being resent too many times. Its actually impressive they have both the worst website of any provider and they somehow made it a giant pain in the *** to even log into it. It's 2026 and the company is worth millions yet their site is like some dog **** from 2010.
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Andrew MacDowall (@andrewmacdowall) reportedEndless @EE incompetence. Never possible to download pdf bills from the website, despite promises it's about to be fixed. So I have to call every quarter for them to be emailed. Latest email doesn't even have them attached. Any better providers out there?
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Micky Jones (@MickyJones_) reported@SteveA39845825 @EE We don't you apologise for the app being down or at least admit you're having problems with the app
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Neil Davis (@neiltheshaker) reported@EE I’ve bought a product from you and you expect me to chase you for an update? Wow when I eventually receive it it’ll be coming straight back to you! Absolutely pathetic customer service…
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TankMatt and 452 other people (@tank_matt) reported@EE I will put it here. I can’t call and get told to use the relay app because what don’t work due to the issue Im having
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Billy Hawes (@Billyhawes) reportedI don’t normally post but is there anything more frustrating than phone signal…. @EE @O2 2026 and in the southwest of England for 250 miles travelling up north. Not one stable phone call. #shambles