EE outages and service status in Sheffield, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and Internet.
- The most recent signal from this area was received May 6, 12:52 AM GMT+1.
- Wi-fi (67%)
- Internet (33%)
The latest reports from users having issues in Sheffield come from postal codes S35 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sheffield, England
The most recent EE outage reports came from the following cities: Sheffield, Rotherham, and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Wi-fi | 6 days ago |
|
Rotherham
|
Wi-fi | 20 days ago |
|
Chesterfield
|
Internet | 20 days ago |
|
Sheffield
|
Phone | 1 month ago |
|
Chesterfield
|
Internet | 1 month ago |
|
Sheffield
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Dave Lindsay (@lindsaydr) reported from Sheffield, England@EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support
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Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England@richarddale5 @EE If you don't get what they promise you should be able to cancel your contract
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Just Craig (@JustCraigyp) reported from Sheffield, EnglandIf you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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dazzer (@spud279) reported from Oughtibridge, England@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots
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Liam Ward (@wardysays) reported from Sheffield, England@EE I’ve put in a formal complaint and will Dm you it now. I’ve been told another 48 hour wait dispute being told Tuesday, weds and now 48 hours. Clearly trying to keep me beyond my 14 day cooking off period
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Aaran Brown (@AaranBrown) reported from Rawmarsh, England@EE Ah that sucks! Yeah wanting the iPhone 11 pro I think buy was really liking the free switch with it coming upto Xmas 😫
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……!DELBOY!….. (@UK_Davie) reported from Sheffield, England@EE, hi it says I’ve got 4G signal but nothing is loading on my app etc..just wondering if it’s down?
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Daniel Herrick (@dansheffield) reported from Sheffield, England@EE my internet been off all day..!!! What’s the issue please?
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Ruth (@ruthfox154) reported from Sheffield, England@bt_uk - absolutely shocking service- wanted to add partner to mobile contract but will end up cancelling mine due to stress ALL DAY and partner has stayed with @EE who was very easy and helpful
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tigertowner (@mexbromiller) reported from Mexborough, England@EE hi,I've just been looking at your offers for 5g but tbh they are not very competitive. Bt offer on a 12 month 5g sim only deal ,25g data and unlimited txt and calls for £20 pm. I am a current ee customer.
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Dave Lindsay (@lindsaydr) reported from Sheffield, England@EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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♡Kelly-Marie♡ (@freckleykell) reported from Hellaby, England@EE I presume EE is having the same outage as Vodafone.
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Alison Shea (@PinkFunshine) reported from Sheffield, England@drbillgibson @EE Right up there with @curryspcworld for customer service then, currently fuming 🤬
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Daniel Farrar (@DannyFarrar1987) reported from Rawmarsh, England@EE how can I make a complaint been put on hold by your advisors whilst trying to get a PAC code, surely this is against @Ofcom regulations to avoid giving out PAC codes
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Mark Taylor (@tails101) reported from Sheffield, England@EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.
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Dave Lindsay (@lindsaydr) reported from Sheffield, EnglandTurns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training
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Reg Turner (@RegT1996) reported from Sheffield, England@EE hi just wondering why in the past 10 minutes my WiFi has cut out 4 times, even though it says there are no issues in the area. We had problems before and a tech came out but nothing was done, and it’s now just getting worse.
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Danny Gartside™ (@Danny_Gartside) reported from Sheffield, England@davidhaslehurst @EE It was probably instore, her 2yr contract has just come to an end which was £15 for 250mb and about 150mins and 500 txt which was shocking anyway so I’ve told her I’d arrange a sim only but the store have sold her a shit one again, £12 for 1gb data and locked in for 12mnths! 😡
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Wendy Ward (@thatwendyward) reported from Stocksbridge, EnglandSo @EE I've had zero phone reception today, most of yesterday and most of Monday. Each time I go to your coverage checker it says you're doing maintenance and it should be done in 5h or 7h. Are you building a whole new network and WHEN WILL IT BE DONE???!!! #EEmobile #eedown
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* 🦦 (@niccidiane_lfcx) reported from Rotherham, England@kieran_stanley @EE My last one was worse, multiple cracks bad enough I had to get a protector to stop it getting more damges until I could trade in 😅 paid £100 so they could refurb it, hoping this is similar/less 😅
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Bridge (@rachelbbridge) reported@grantaddick100 @EE Anything for companies to rip customers off. We must be lying about our complaint, not, they pay their employees poorly so employees don’t do their job properly, and somehow we’re the problem 🙄
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ᵏⁱⁿᵍ ˡᵒᵒⁿᵍ ʷᵒⁿᵍ (@kingprawnball) reported@EE Already spoken to you, apparently it's a rare issue because @WeAreOpenreach made changes with their cables. Your support basically recommended I look elsewhere for a provider as there wasn't much he could do
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b (@_b__77) reported@EE What is going on with our network, the signal has just gone down then up then down to where no pages are loading, getting 4G and 2meg???????
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Joe Gill (@Joesgill) reported@EE can you update me if your network is down. My phone signal, WiFi & your website is down
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Marc Davis (@marcd5123) reported@EE Hi EE I'm having issues logging into the app ..I've deleted it and installed it several times and it keeps coming up with error messages "were having trouble with Wright now" ...I can log into my account via your main website.
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Steveo (@SteveA39845825) reported@EE The app is still not working! Have deleted and re installed... no change.
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S.O.X (@SexOffenderX) reported@Surviving_LADa @EE No worries, even if you did get through nobody would help. And the time on hold would bankrupt you!
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Cathy Joslin (@CathyJoslin) reported@EE Hi hope you can help I’m not receiving OTP passwords from my bank
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BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported@EE That’s no good I can text and it wants me to respond to texts that I get. I’m exasperated you have a horrendous use case for you users specifically geared to less people on the phones help customers. Disgraceful
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Karim Harbott (@KarimHarbott) reported@EE With respect, your call centres have failed spectacularly to help me in 15-20 attempts. They have put me through to Apple support, BT support, cut me off, not resolved my issue. Why would I call again? You have had a life chances. @Offcom is my last resort.