EE Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S5.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sheffield, England
The most recent EE outage reports came from the following cities: Barnsley, Rotherham, Sheffield, Chesterfield and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
Wi-fi | |
| Rotherham |
Wi-fi | |
| Rotherham |
Total Blackout | |
| Sheffield |
Total Blackout | |
| Chesterfield |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.
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♡Kelly-Marie♡
(@freckleykell) reported
from
Hellaby, England
@EE I presume EE is having the same outage as Vodafone.
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Daniel Herrick
(@dansheffield) reported
from
Sheffield, England
@EE is there a problem with your internet? We have had a rubbish strength of 12mb since last night? Paying for the 149mb so this is not good
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nofuckingfilter
(@nofuckingfilte1) reported
from
Sheffield, England
I’ve never had anything negative to say about @EE until now. I’m a great paying customer and have been for years but all of a sudden my broadband has been dodgey? Customer services were no help 😒 #help
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Daniel Farrar
(@DannyFarrar1987) reported
from
Rawmarsh, England
@EE how can I make a complaint been put on hold by your advisors whilst trying to get a PAC code, surely this is against @Ofcom regulations to avoid giving out PAC codes
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
Turns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training
-
Wendy Ward
(@thatwendyward) reported
from
Stocksbridge, England
So @EE I've had zero phone reception today, most of yesterday and most of Monday. Each time I go to your coverage checker it says you're doing maintenance and it should be done in 5h or 7h. Are you building a whole new network and WHEN WILL IT BE DONE???!!! #EEmobile #eedown
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Alison Shea
(@PinkFunshine) reported
from
Sheffield, England
@drbillgibson @EE Right up there with @curryspcworld for customer service then, currently fuming 🤬
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Martyn 🇬🇧🍸🔫
(@dubblow7) reported
from
Sheffield, England
@EE Just received a text supposedly from EE saying they need my details because they can’t bill me for my broadband??? Can you help tried to ring but there is a 25p charge? Can you assist? Thanks
-
Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support
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The Real Ian Moody
(@IanMoodyPhoto) reported
from
Penistone, England
Network coverage in Penistone from @EE is still non existent, has been for almost a week. I've reported it numerous times but on the website there are still 'no known issues'. Does that mean the web reporting isn't working?
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Wendy Ward
(@thatwendyward) reported
from
Stocksbridge, England
@EE is there a problem with your mobile network in S36? (Again...😑)
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S.robbo
(@stuartghostride) reported
from
Wales, England
@EE On the phone to customer services promised me a new product go into store they will give you a new one only to come away with a 2yr contract from the store . Not acceptable with a faulty product
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Andy
(@theandycooke) reported
from
Barnsley, England
@O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.
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Daniel Herrick
(@dansheffield) reported
from
Sheffield, England
@EE my internet been off all day..!!! What’s the issue please?
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Liam Ward
(@wardysays) reported
from
Sheffield, England
@EE I’ve put in a formal complaint and will Dm you it now. I’ve been told another 48 hour wait dispute being told Tuesday, weds and now 48 hours. Clearly trying to keep me beyond my 14 day cooking off period
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How can you help when I can’t physically speak to you ?
-
Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jacob Ottaway
(@OttawayJacob) reported
@EE poor service, Ipswich store. Phone, less than a year old, with EE insurance policy, that won't charge. Your in store team didn't wanna know. Say either to buy new or phone 150 to claim (on a phone with no batt). Wasted trip, no help. Staff act like I was an inconvenience.
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💙James 🟠
(@delphic_0) reported
@EE £6.11 increase a month due to interest rates…will it go down again if inflation reaches 2% desired?
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Wesley Gibson
(@WesleyGibson5) reported
@EE Hi as with others I can't gift data via the app. I think you may have a widespread issue.
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Joe Gorton
(@JoeGorton94) reported
Nothing but issues with @EE the last couple of weeks. Since agreeing my new contract, put on the wrong package (data only plan) 🫠 haven’t been able to receive or make calls, caused me so much agro. Also took me over a week to get my Apple Music sorted, DREADFUL.
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FreeMindBill🤷🏼♂️
(@Afreemindisbest) reported
@EE Oh don’t get me wrong Andrew. I completely understand about reinvestment for the tech and Company. My issue is the size of the rise. 3.9% is the low end. Add to that the massive 10.5%!!!!!! What’s the dividend for investors on this?? @johnredwood
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Core Exodia
(@CoreExodia) reported
@LoyalRoyalDaz @EE As **** as they sometimes are. The other networks are FAR worse believe me. My missus is on O2 and it's shocking
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Foxcrews
(@foxcrews1) reported
from
Bristol, England
@VodafoneUK hi..I’m possibly a new customer, however, I’ve attempted to 1. Speak to someone 2. Upload pac to your website 3. Register - none of which seems a possibility..so I’m a little fearful of leaving @EE
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Kelly Anne Thomson
(@Kelly270188) reported
@MartinSLewis Where do I stand if @EE store Telford told me to go to @Apple to fix a hardware problem as they couldn’t and they would refund me? Only now to be in dispute as no one wants to refund the £169? I’m in my contract warranty until September 2023
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Lawrence ****** 🇺🇦
(@goonerlgh) reported
@EE Thanks for your message Chris Sadly, signal strength both at home in Gillingham & around the Old Street area of London where I work is so weak, I consider alternative network. Shame as I've had phones with EE for years. EE auto phone system is AWFUL to use. We want HUMANS
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Lauren
(@LaurenRobb10) reported
@EE Nah that’s a complete cop out. I can even get a signal in my house.