EE Outage Report in Sheffield, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Sheffield come from postal codes S2, S20, S11, S10 and S36.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 28: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sheffield, England
The most recent EE outage reports came from the following cities: Sheffield, Rotherham, Mexborough, Barnsley and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Liam Ward
(@wardysays) reported
from
Sheffield, England
@EE I’ve put in a formal complaint and will Dm you it now. I’ve been told another 48 hour wait dispute being told Tuesday, weds and now 48 hours. Clearly trying to keep me beyond my 14 day cooking off period
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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Martyn 🇬🇧🍸🔫
(@dubblow7) reported
from
Sheffield, England
@EE Just received a text supposedly from EE saying they need my details because they can’t bill me for my broadband??? Can you help tried to ring but there is a 25p charge? Can you assist? Thanks
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Just Craig
(@JustCraigyp) reported
from
Sheffield, England
If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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S.robbo
(@stuartghostride) reported
from
Wales, England
@EE On the phone to customer services promised me a new product go into store they will give you a new one only to come away with a 2yr contract from the store . Not acceptable with a faulty product
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support
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nofuckingfilter
(@nofuckingfilte1) reported
from
Sheffield, England
I’ve never had anything negative to say about @EE until now. I’m a great paying customer and have been for years but all of a sudden my broadband has been dodgey? Customer services were no help 😒 #help
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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Danny Jones🦉🦉
(@Dannyajones1867) reported
from
Hoyland Nether, England
@EE my EE app not working just keeps saying there is a fault
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
Turns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.
-
dazzer
(@spud279) reported
from
Oughtibridge, England
@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
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* 🦦
(@niccidiane_lfcx) reported
from
Rotherham, England
@kieran_stanley @EE My last one was worse, multiple cracks bad enough I had to get a protector to stop it getting more damges until I could trade in 😅 paid £100 so they could refurb it, hoping this is similar/less 😅
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♡Kelly-Marie♡
(@freckleykell) reported
from
Hellaby, England
@EE I presume EE is having the same outage as Vodafone.
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Reesy 👑&🇬🇧
(@Grumpy0ldSod) reported
from
Sheffield, England
@Emerald88793138 @EE Oh sorry, was actually replying to ee's response. I'm completely with you, it's beyond the joke. Had my mate 20 pro over a year now and in that time have had 2 security updates. IIRC ee was extremely slow on the uptake with 9.1 as well, I didn't get it until May released Feb 🤔
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Daniel Herrick
(@dansheffield) reported
from
Sheffield, England
@EE is there a problem with your internet? We have had a rubbish strength of 12mb since last night? Paying for the 149mb so this is not good
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Daniel Farrar
(@DannyFarrar1987) reported
from
Rawmarsh, England
@EE @MarieDawn83 They will help @NHS with unlimited data but not a temporary phone so they can use the data and keep in contact
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How can you help when I can’t physically speak to you ?
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Mark
(@markymato) reported
from
Brampton Bierlow, England
@EE stop sending me shit texts about free data. NHS staff with no email are exempt. As are all the other key workers. I suppose fat karen in Hr will be happy
EE Issues Reports
Latest outage, problems and issue reports in social media:
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James 💙💛
(@mynumber18) reported
@EE Just some feedback for you. I'm trying to upgrade on my phone but while I'm adding extras a survey pops up and the only way to make it go away (even after completing it) is to go to help then the survey re-appears when I try to go back to my upgrade. Thanks.
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Vinay
(@vinayc89) reported
@EE how many times do I have to complain about the SAME ISSUE before your untrained incompetent team start doing something about it? SHITTEST network in the UK!
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Claire Edwards
(@claire1edwards) reported
@EE sending STOP to 2040 to stop marketing messages is not working. STOP sending messages just STOP. I DON'T WANT TO BUY ANYTHING
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Steve
(@SteveWasteney) reported
@EE Could you please teach the Bot on the EE app to read English. I said I no longer wanted to receive marketing as a long standing device issue has forced me to run down my contracts. With a view to changing suppliers The bot said sorry to see you go and begins cancellation. 😡
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Elle’
(@LittleSheep94) reported
@EE Also to add, I’ve only recently moved to iPhone. I’ve usually been android and I’ve never had this issue with adding it.
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Debbie
(@regisgoldens) reported
@EE had no Internet for 4 days you were meant to send a engineer out this morning I’ve sat in and they haven’t bothered I had just renewed my contract with you but will cancel my direct debit so not ask for any money I will change to sky you are not reliable !!!
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steveo
(@fluffybubbles73) reported
@EE is your payment system still down
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Kevin Somers
(@Somers3803Kevin) reported
@WembleyArchive @wembleystadium @EE I was also present at the "Irish Games" played at Wembley in the 1960's My Dad had played hurling for Wexford -he took me along to watch Irish lads do their stuff on the hallowed turf. I was able to walk up & down the tunnel to the team's dressing rooms - Quite plain actually
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Lisa
(@Lisi_dalls) reported
@EE is there a network issue? Your coverage checker is experiencing and issue and my signal has gone from 5g to SOS 3 hours ago and it’s still not back?
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Jadeyladey
(@ItsJadeOffic) reported
@EE I switched to you last month from BT, you said you’d email me with an activation date - I haven’t had this, or had a new router, can someone help please?