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EE outages and service status in Sheffield, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • 33% Phone (33%)
  • 22% Internet (22%)
  • 22% Total Blackout (22%)
  • 22% Wi-fi (22%)

The latest reports from users having issues in Sheffield come from postal codes S5 , S8 , S10 , S7 and S35 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at EE

EE is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sheffield, England

The most recent EE outage reports came from the following cities: Sheffield, Chesterfield, Bolton upon Dearne, and Rotherham.

CityProblem TypeReport Time
Sheffield Phone 7 days ago
Sheffield Total Blackout 9 days ago
Sheffield Phone 9 days ago
Chesterfield Internet 10 days ago
Chesterfield Wi-fi 12 days ago
Sheffield Total Blackout 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • lindsaydr
    Dave Lindsay (@lindsaydr) reported from Sheffield, England

    @EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK

  • dansheffield
    Daniel Herrick (@dansheffield) reported from Sheffield, England

    @EE my internet been off all day..!!! What’s the issue please?

  • AdamFisher02
    Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How can you help when I can’t physically speak to you ?

  • danowl16
    Dan (@danowl16) reported from Sheffield, England

    @EE It lets me sign in but doesn’t have my EE 6 months attached to my account

  • lindsaydr
    Dave Lindsay (@lindsaydr) reported from Sheffield, England

    Turns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training

  • freckleykell
    ♡Kelly-Marie♡ (@freckleykell) reported from Hellaby, England

    @EE I presume EE is having the same outage as Vodafone.

  • IanMoodyPhoto
    The Real Ian Moody (@IanMoodyPhoto) reported from Penistone, England

    Network coverage in Penistone from @EE is still non existent, has been for almost a week. I've reported it numerous times but on the website there are still 'no known issues'. Does that mean the web reporting isn't working?

  • spud279
    dazzer (@spud279) reported from Oughtibridge, England

    @ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots

  • AdamFisher02
    Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

  • AndyeelesEeles
    Andreas (@AndyeelesEeles) reported from Barnsley, England

    @EE why you should go to Ee now as I just had to call ee about mobile bill that has been not on there network for 120 days plus yet I get bill ref me to credit ref if I do not pay up for bill I don’t have mobile on there network. She thinks i upset they can ref to credit ref s

  • tails101
    Mark Taylor (@tails101) reported from Sheffield, England

    @EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.

  • ruthfox154
    Ruth (@ruthfox154) reported from Sheffield, England

    @bt_uk - absolutely shocking service- wanted to add partner to mobile contract but will end up cancelling mine due to stress ALL DAY and partner has stayed with @EE who was very easy and helpful

  • thatwendyward
    Wendy Ward (@thatwendyward) reported from Stocksbridge, England

    So @EE I've had zero phone reception today, most of yesterday and most of Monday. Each time I go to your coverage checker it says you're doing maintenance and it should be done in 5h or 7h. Are you building a whole new network and WHEN WILL IT BE DONE???!!! #EEmobile #eedown

  • markymato
    Mark (@markymato) reported from Brampton Bierlow, England

    @EE stop sending me shit texts about free data. NHS staff with no email are exempt. As are all the other key workers. I suppose fat karen in Hr will be happy

  • theandycooke
    Andy (@theandycooke) reported from Barnsley, England

    Really glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity

  • DannyFarrar1987
    Daniel Farrar (@DannyFarrar1987) reported from Rawmarsh, England

    @EE @MarieDawn83 They will help @NHS with unlimited data but not a temporary phone so they can use the data and keep in contact

  • lindsaydr
    Dave Lindsay (@lindsaydr) reported from Sheffield, England

    @EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK

  • stuartghostride
    S.robbo (@stuartghostride) reported from Wales, England

    @EE On the phone to customer services promised me a new product go into store they will give you a new one only to come away with a 2yr contract from the store . Not acceptable with a faulty product

  • OurCowMolly
    Visit #OurCowMolly’s Open Farm Sunday 9th June (@OurCowMolly) reported from Sheffield, England

    @1GarethWynJones @EE Don’t forget you’ve 30 days to cancel.

  • dansheffield
    Daniel Herrick (@dansheffield) reported from Sheffield, England

    @EE is there a problem with your internet? We have had a rubbish strength of 12mb since last night? Paying for the 149mb so this is not good

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Marzy1867
    Richard Marshall (@Marzy1867) reported

    @houseofbuck @EE Similar we installed and got 6-10mps when an agent told us we'd be able to stream and wfh on the package "sold" to us. The phone calls with and agent and senior manager were awful. She listened to the original call 1hr 15mins within 20 minutes end to wnd and declined complaint

  • cunningstuntss1
    Hope is NOT a Strategy (@cunningstuntss1) reported

    @EE broadband down in HA9 Wembley area. Any idea when this will be resolved?

  • ad_moran4
    𝐀𝐃𝐙 (@ad_moran4) reported

    @EE can you kindly explain to me after 25 years of being a loyal customer the best you can offer me for a new IPhone 17 all in is £72 a month when O2 can give it to me for far less. I think you need to review this !

  • AnPuca32
    An Púca (@AnPuca32) reported

    Started new job & get 1st wage end of July. Phoned direct debit companies such as @EE and asked for a payment break until I receive wages, they were great. However, I called Creations @CurrysServices @currys who advised me to let direct debits go unpaid. Very poor and let down!

  • KLearn
    Karen Loughridge (@KLearn) reported

    Complaint ID29651411 now reported closed - you have not yet processed the SAR request it contains. @EE customer service is beyond a joke!

  • DMLYONDER
    DML (@DMLYONDER) reported

    @EE please people don't trust BTW and ee even night broadband goes down for upto hours stopping my mums phone line and emergency panic alarm from work and it seems bt don't give a monkeys

  • James_Nickless
    🏴󠁧󠁢󠁥󠁮󠁧󠁿 James Nickless BS© 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@James_Nickless) reported

    @ad_moran4 @EE @O2 Enjoy the lack of signal. I switched the other way last year and haven’t looked back.

  • parkendgoodison
    ParkEnd Now Block002 (@parkendgoodison) reported

    @ad_moran4 @EE @O2 O2 is ****

  • shawtty64
    Me (@shawtty64) reported

    @EE your app is down AGAIN ...

  • LisaJac03929654
    Lisa Grantham (@LisaJac03929654) reported

    @EE bought two S26 Ultra's - promised buds but its proving impossible to get them 🙁 tried to call customer services but they didn't call us back.