EE Outage Report in Sheffield, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Sheffield come from postal codes S5, S25, S20 and S2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 20: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sheffield, England
The most recent EE outage reports came from the following cities: Chesterfield, Sheffield, Barnsley, Rotherham and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Sheffield |
Internet | |
| Barnsley |
Internet | |
| Chesterfield |
Wi-fi | |
| Sheffield |
||
| Rotherham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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nofuckingfilter
(@nofuckingfilte1) reported
from
Sheffield, England
I’ve never had anything negative to say about @EE until now. I’m a great paying customer and have been for years but all of a sudden my broadband has been dodgey? Customer services were no help 😒 #help
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Liam Ward
(@wardysays) reported
from
Sheffield, England
@EE I’ve put in a formal complaint and will Dm you it now. I’ve been told another 48 hour wait dispute being told Tuesday, weds and now 48 hours. Clearly trying to keep me beyond my 14 day cooking off period
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
Turns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How can you help when I can’t physically speak to you ?
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Daniel Herrick
(@dansheffield) reported
from
Sheffield, England
@EE my internet been off all day..!!! What’s the issue please?
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.
-
Alison Shea
(@PinkFunshine) reported
from
Sheffield, England
@drbillgibson @EE Right up there with @curryspcworld for customer service then, currently fuming 🤬
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Andy
(@theandycooke) reported
from
Barnsley, England
Really glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity
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Martyn 🇬🇧🍸🔫
(@dubblow7) reported
from
Sheffield, England
@EE Just received a text supposedly from EE saying they need my details because they can’t bill me for my broadband??? Can you help tried to ring but there is a 25p charge? Can you assist? Thanks
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S.robbo
(@stuartghostride) reported
from
Wales, England
@EE On the phone to customer services promised me a new product go into store they will give you a new one only to come away with a 2yr contract from the store . Not acceptable with a faulty product
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Dean Woolley
(@woolster80) reported
from
Brampton Bierlow, England
@EE Now on my third call and counting to try to rectify a mistake made by YOUR sales team. No reply to DMs on here either. Poor show. Any chance of some help?
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The Real Ian Moody
(@IanMoodyPhoto) reported
from
Penistone, England
Network coverage in Penistone from @EE is still non existent, has been for almost a week. I've reported it numerous times but on the website there are still 'no known issues'. Does that mean the web reporting isn't working?
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Daniel Farrar
(@DannyFarrar1987) reported
from
Rawmarsh, England
@EE how can I make a complaint been put on hold by your advisors whilst trying to get a PAC code, surely this is against @Ofcom regulations to avoid giving out PAC codes
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
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Wendy Ward
(@thatwendyward) reported
from
Stocksbridge, England
@EE is there a problem with your mobile network in S36? (Again...😑)
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Wendy Ward
(@thatwendyward) reported
from
Stocksbridge, England
So @EE I've had zero phone reception today, most of yesterday and most of Monday. Each time I go to your coverage checker it says you're doing maintenance and it should be done in 5h or 7h. Are you building a whole new network and WHEN WILL IT BE DONE???!!! #EEmobile #eedown
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Andy
(@theandycooke) reported
from
Barnsley, England
@O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
-
Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Hathor
(@Hathor32563459) reported
@EE Funny how I am now locked out of EE, after I complained about the poor customer care, and useless website. Cue the copy pasted denials, claims to be angels, and my being 'warned' of the 'consequences' of daring to complaion about EE. Poisonous company.
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Nisha
(@NishaB_82) reported
@EE I understand but if you don't have a phone in the first place (cos it's broken/lost/stolen), you can't receive the text about the new one.
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Nikki 🔸◾️🐺
(@nikkipowelly) reported
@EE my 4g router wont connect. Are you aware of any issues in the CV23 area?
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Paul ☕️🌻🌍🌱🌈🌨☀️🇪🇺
(@Towherenow) reported
Just your weekly reminder NEVER to use @EE for your mobile, they'll rip you off and try to con you, even 15 months after you ended your contract in writing, and use another provider. #EE
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Fandangio
(@Fandangio) reported
@EE @flossie_36 Your estimates are a joke. 7 days ago I was told should be next day, but because of supply could be 7. Yesterday I called and was told another 7. Today I am told 21. Awful service.
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Chris Holt
(@chriswholt) reported
Bring an @EE customer is a frustration at times. Getting messages welcoming me to upgrade, go in store, I can do so with early upgrade fees. EE, please introduce your right hand to your left hand!
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Karen Thomas 🦋♿️💚
(@TheKazThomas) reported
@EE I have an iPad sim with you but the device is dead and I don’t know the number connected to it so I can’t get through on the phone without it. Please help so I can discuss my account with you?
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Paul 🇺🇦
(@iPaulClark) reported
@VodafoneUK Please can someone help me? I’m pulling my hair out. All I want is you to add VodafoneOneNumber to my Apple Watch. It’s taken you nearly 14 days. I had zero problems with @ee who managed to add coverage to another Apple Watch in only 30 mins!
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Papa Schnozz
(@papaschnozz) reported
@EE customer service is actually a joke. After being lied to about mobile broadband speeds, I go to cancel and they put me through to an office that is closed. Also sent back the returns form and got no response. Pathetic
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MrSpamhands
(@MrSpamhands) reported
@EE @BAFTA @GoogleUK Instead of wasting money on this vavuous, narcissistic crapfest do you think you could actually spend it on improving the reach of the 5G network?