EE outages and service status in Sheffield, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Sheffield come from postal codes S4 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 7: Problems at EE
EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sheffield, England
The most recent EE outage reports came from the following cities: Sheffield, Barnsley, Chesterfield, and Bolton upon Dearne.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Internet | 11 days ago |
|
Barnsley
|
Internet | 26 days ago |
|
Barnsley
|
Internet | 1 month ago |
|
Barnsley
|
Internet | 1 month ago |
|
Sheffield
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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S.robbo (@stuartghostride) reported from Wales, England@EE On the phone to customer services promised me a new product go into store they will give you a new one only to come away with a 2yr contract from the store . Not acceptable with a faulty product
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Daniel Herrick (@dansheffield) reported from Sheffield, England@EE is there a problem with your internet? We have had a rubbish strength of 12mb since last night? Paying for the 149mb so this is not good
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Mark Taylor (@tails101) reported from Sheffield, England@EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.
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Mack Photography NSFW (@Mack_PhotoNSFW) reported from Sheffield, England@EE my Internet isn't working EE help me
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Alison Shea (@PinkFunshine) reported from Sheffield, England@drbillgibson @EE Right up there with @curryspcworld for customer service then, currently fuming 🤬
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Andy (@theandycooke) reported from Barnsley, EnglandReally glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity
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Christal Mighty (@elogudbyegirl) reported from Sheffield, England@EE There will be a transcript of the chat through the handler at those times, it’s quite common to move complainants out of a public arena and onto a private area. Your handler didn’t resolve my issues so I’m leaving, PAC code ordered. EE failed.
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Andy (@theandycooke) reported from Barnsley, England@O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.
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Adam Fisher (@AdamFisher02) reported from Chesterfield, England@EE How can you help when I can’t physically speak to you ?
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Dave Lindsay (@lindsaydr) reported from Penistone, England@EE @thomashrooney Stop replying to Thomas. You’re making yourselves look stupid
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Dave Lindsay (@lindsaydr) reported from Sheffield, England@EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England@richarddale5 @EE If you don't get what they promise you should be able to cancel your contract
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Dave Lindsay (@lindsaydr) reported from Sheffield, EnglandTurns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training
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Ruth (@ruthfox154) reported from Sheffield, England@bt_uk - absolutely shocking service- wanted to add partner to mobile contract but will end up cancelling mine due to stress ALL DAY and partner has stayed with @EE who was very easy and helpful
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🎃nic🫶🏼 (@nicoladianelfcx) reported from Rotherham, England@EE my internet is VERY slow on my phone. I’ve no idea why but I have full signal so that’s not the issue
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Andreas (@AndyeelesEeles) reported from Barnsley, England@EE follow your letter of dump my customer for 3 g phone I requested no further. Service after September for 2 phone. Bt has sunk ee custom reality in my mind for eu roaming I will be leaving with all my business phone as soon as possible I will not be subject to blackmail
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……!DELBOY!….. (@UK_Davie) reported from Sheffield, England@EE, hi it says I’ve got 4G signal but nothing is loading on my app etc..just wondering if it’s down?
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Dean Woolley (@woolster80) reported from Brampton Bierlow, England@EE Now on my third call and counting to try to rectify a mistake made by YOUR sales team. No reply to DMs on here either. Poor show. Any chance of some help?
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Daniel Farrar (@DannyFarrar1987) reported from Rawmarsh, England@EE how can I make a complaint been put on hold by your advisors whilst trying to get a PAC code, surely this is against @Ofcom regulations to avoid giving out PAC codes
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Reesy 👑&🇬🇧 (@Grumpy0ldSod) reported from Sheffield, England@Emerald88793138 @EE Oh sorry, was actually replying to ee's response. I'm completely with you, it's beyond the joke. Had my mate 20 pro over a year now and in that time have had 2 security updates. IIRC ee was extremely slow on the uptake with 9.1 as well, I didn't get it until May released Feb 🤔
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Guy axon (@guy_axon) reported@EE 5 phone calls since must be impossible for you guys to fix no one knows what to do
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Barbara K (@Nicky_2900) reportedHey @EE, I upgraded & your team failed to re-apply my spend cap, causing a £160 roaming bill. When I called to sort your mistake, your advisor said I had "no proof" & hung up. As someone with health conditions, this treatment is a total breach of @Ofcom care duties. Fix it.
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F3spirit (@originaf3spirit) reported@EE we have 6 days of intermittent services. Access to account challenging. EE have given another customer reimbursement of a monthly charge for a days interrupted service Another customers restrictions? Why?
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BROTHERLYY (@Oj_jman) reported@EE There’s no point calling the number……All your staff do is say they’ll pass you to the right department and they hang up. Same story over and over again
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Richard Baker (@BakeronBusiness) reported@EE So internet sorted - the email advising me to connect arrived this evening (18 hours after broad and went off). But…my home phone is disconnected. It’s not an internet phone & never has been, and the whole point of switching to EE was to maintain a landline…
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Mark Harper (@MarkHarper99) reported@EE Felt I needed to address my moan. After going through a long winded online process, I did manage to speak to a guide over wi-fi calling who was very helpful (and welsh, which also helped) and then a tech guy who made some changes and fixed the issue this morning. Many thanks @EE
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Ollie (@ollieb997) reported@EE is it true that you can not provide internet for several days through no fault of the customer but the customer isn’t allowed to not provide payment? Is it also true that you don’t provide any compensation for loss of earnings due to you not providing internet?
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Harpole (@MatthewHar6111) reported@EE support the beagle testing factory MBR in Cambridge, they obviously don’t care or love dogs, sad
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F3spirit (@originaf3spirit) reported@EE EE agreed the fault is owned by them. reimbursement should be automatically added to the customer accounts.
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🐏 🤍 𝒢ℯ𝓂𝓂𝒶 ℳ𝒶𝓇𝒾ℯ♡ 🖤 (P) (@PrincessPink_86) reported@EE to anyone contemplating entering into a contract for provision of a mobile service in #York (particularly YO30 area) where @EE is the provider or anyone who uses the same infrastructure - don’t is my advice.