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EE Outage Report in Sheffield, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sheffield come from postal codes S5 , S17 and S4 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Sheffield, England

The most recent EE outage reports came from the following cities: Chesterfield, Sheffield, and Barnsley.

CityProblem TypeReport Time
Chesterfield Internet 8 days ago
Sheffield Phone 12 days ago
Sheffield Phone 15 days ago
Sheffield Internet 24 days ago
Barnsley Internet 1 month ago
Sheffield Total Blackout 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • niccidiane_lfcx
    * 🦦 (@niccidiane_lfcx) reported from Rotherham, England

    @kieran_stanley @EE My last one was worse, multiple cracks bad enough I had to get a protector to stop it getting more damges until I could trade in 😅 paid £100 so they could refurb it, hoping this is similar/less 😅

  • IanMoodyPhoto
    The Real Ian Moody (@IanMoodyPhoto) reported from Penistone, England

    Network coverage in Penistone from @EE is still non existent, has been for almost a week. I've reported it numerous times but on the website there are still 'no known issues'. Does that mean the web reporting isn't working?

  • tails101
    Mark Taylor (@tails101) reported from Sheffield, England

    @EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.

  • AdamFisher02
    Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How can you help when I can’t physically speak to you ?

  • spud279
    dazzer (@spud279) reported from Oughtibridge, England

    @ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots

  • thatwendyward
    Wendy Ward (@thatwendyward) reported from Stocksbridge, England

    So @EE I've had zero phone reception today, most of yesterday and most of Monday. Each time I go to your coverage checker it says you're doing maintenance and it should be done in 5h or 7h. Are you building a whole new network and WHEN WILL IT BE DONE???!!! #EEmobile #eedown

  • lindsaydr
    Dave Lindsay (@lindsaydr) reported from Sheffield, England

    Turns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training

  • wardysays
    Liam Ward (@wardysays) reported from Sheffield, England

    @EE I’ve put in a formal complaint and will Dm you it now. I’ve been told another 48 hour wait dispute being told Tuesday, weds and now 48 hours. Clearly trying to keep me beyond my 14 day cooking off period

  • thatwendyward
    Wendy Ward (@thatwendyward) reported from Stocksbridge, England

    @EE is there a problem with your mobile network in S36? (Again...😑)

  • PinkFunshine
    Alison Shea (@PinkFunshine) reported from Sheffield, England

    @drbillgibson @EE Right up there with @curryspcworld for customer service then, currently fuming 🤬

  • AdamFisher02
    Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

  • markymato
    Mark (@markymato) reported from Brampton Bierlow, England

    @EE stop sending me shit texts about free data. NHS staff with no email are exempt. As are all the other key workers. I suppose fat karen in Hr will be happy

  • freckleykell
    ♡Kelly-Marie♡ (@freckleykell) reported from Hellaby, England

    @EE I presume EE is having the same outage as Vodafone.

  • dubblow7
    Martyn 🇬🇧🍸🔫 (@dubblow7) reported from Sheffield, England

    @EE Just received a text supposedly from EE saying they need my details because they can’t bill me for my broadband??? Can you help tried to ring but there is a 25p charge? Can you assist? Thanks

  • stuartghostride
    S.robbo (@stuartghostride) reported from Wales, England

    @EE On the phone to customer services promised me a new product go into store they will give you a new one only to come away with a 2yr contract from the store . Not acceptable with a faulty product

  • lindsaydr
    Dave Lindsay (@lindsaydr) reported from Sheffield, England

    @EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK

  • dansheffield
    Daniel Herrick (@dansheffield) reported from Sheffield, England

    @EE is there a problem with your internet? We have had a rubbish strength of 12mb since last night? Paying for the 149mb so this is not good

  • lindsaydr
    Dave Lindsay (@lindsaydr) reported from Sheffield, England

    @EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK

  • lindsaydr
    Dave Lindsay (@lindsaydr) reported from Sheffield, England

    @EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support

  • nofuckingfilte1
    nofuckingfilter (@nofuckingfilte1) reported from Sheffield, England

    I’ve never had anything negative to say about @EE until now. I’m a great paying customer and have been for years but all of a sudden my broadband has been dodgey? Customer services were no help 😒 #help

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • laurenwilson__x
    Lauren 🤍 (@laurenwilson__x) reported

    @EE Hello, I have upgraded recently to sim only plan but on my app/bill it says the old price and hasn’t reduced and im still paying old amount? Plsss help

  • KatieSm03641076
    Katie Smith (@KatieSm03641076) reported

    @EE I messaged you on the 17/2 and my phone has not been delivered nor is anyone contacting me via phone as promised. What is happening EE this is disgusting service.

  • telfordmon
    Telford Mon (@telfordmon) reported

    @o2 your signal is consistently awful. I’m a business customer and i’m leaving for @ee cya 👋🏻

  • kevin_mindworks
    Kevin S Russell - proudly woke - #RejoinEU - #FBPE (@kevin_mindworks) reported

    @EE Mehtinks that you'd better send me a 4G Wi-Fi dongle free of charge before you switch my 3G signal off: there is no way on this or any other planet or in any other universe that I can afford £90 to pay for one, as I am unemployed and on Universal Credit! OR ELSE!!!

  • SheffGinge
    Nick (@SheffGinge) reported

    @EE Do you have people cold calling about supposed Internet issues in the S12 area. There is a man knocking on doors with an EE branded hi-vis vest on, but couldn't give me any details when I asked about the issues.

  • madebyclancy
    Jack ⚫⚪ (@madebyclancy) reported

    @StaceyGriffin @EE Never had problems with 3 💪

  • theproperKP
    just me (@theproperKP) reported

    @EE Better deals as a new customer with Vodafone and even Tesco mobile than I can get as an EE customer for about 20 years. I'll be off once my contact ends in June

  • ZombieRocker86
    Zombie Rocker (@ZombieRocker86) reported

    @EE Can I upgrade with a phone that doesn't work at all? Or is it not literally any condition??

  • ChimpInATopHat
    Old-Age Mutant Ninja Chimpo (@ChimpInATopHat) reported

    @EE hey guys, I’m trying to set up my Xbox ultimate with the series x I got through the add an accessory offer and I’m not getting the verification code coming through, can you help?

  • joevanpercy
    Joe Percy (@joevanpercy) reported

    @EE sort your returns policy out trying to charge me £440 for a phone I sent back and I actually have confirmation from one of your colleagues via telephony and through Royal Mail tracking, you were the ones that were 16 days late sending out the packaging - disgusting service 👎