EE outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent EE outage reports came from the following cities: Rotherham, Chesterfield, Sheffield, and Barnsley.

City	Problem Type	Report Time
Rotherham	Wi-fi	9 days ago
Chesterfield	Internet	9 days ago
Sheffield	Phone	23 days ago
Chesterfield	Internet	1 month ago
Sheffield	Phone	1 month ago
Sheffield	Phone	1 month ago

Community Discussion

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EE Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Dan (@danowl16) reported 12 seconds ago from Sheffield, England

  @EE It lets me sign in but doesn’t have my EE 6 months attached to my account

• 
  Danny Jones🦉🦉 (@Dannyajones1867) reported 42 seconds ago from Hoyland Nether, England

  @EE my EE app not working just keeps saying there is a fault

• 
  Dean Woolley (@woolster80) reported 53 seconds ago from Brampton Bierlow, England

  @EE Now on my third call and counting to try to rectify a mistake made by YOUR sales team. No reply to DMs on here either. Poor show. Any chance of some help?

• 
  Daniel Farrar (@DannyFarrar1987) reported 2 minutes ago from Rawmarsh, England

  @EE @MarieDawn83 They will help @NHS with unlimited data but not a temporary phone so they can use the data and keep in contact

• 
  Daniel Herrick (@dansheffield) reported 7 minutes ago from Sheffield, England

  @EE my internet been off all day..!!! What’s the issue please?

• 
  Kimberley (@mrskimmorrison) reported 7 minutes ago from Sheffield, England

  @EE again…….. any chance of fixing the service I pay a large amount for……. 6 lines, no signal on any of them!!!!! #theuksnumberonenetworkforeightyears #thinkthatsalie #givememysignalback

• 
  Andreas (@AndyeelesEeles) reported 8 minutes ago from Barnsley, England

  @EE follow your letter of dump my customer for 3 g phone I requested no further. Service after September for 2 phone. Bt has sunk ee custom reality in my mind for eu roaming I will be leaving with all my business phone as soon as possible I will not be subject to blackmail

• 
  Liam Ward (@wardysays) reported 9 minutes ago from Sheffield, England

  @EE I’ve put in a formal complaint and will Dm you it now. I’ve been told another 48 hour wait dispute being told Tuesday, weds and now 48 hours. Clearly trying to keep me beyond my 14 day cooking off period

• 
  Anna Melton (@In_the_Works_PR) reported 9 minutes ago from Chesterfield, England

  @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

• 
  Andreas (@AndyeelesEeles) reported 9 minutes ago from Barnsley, England

  @EE why you should go to Ee now as I just had to call ee about mobile bill that has been not on there network for 120 days plus yet I get bill ref me to credit ref if I do not pay up for bill I don’t have mobile on there network. She thinks i upset they can ref to credit ref s

• 
  Danny Gartside™ (@Danny_Gartside) reported 10 minutes ago from Sheffield, England

  @davidhaslehurst @EE It was probably instore, her 2yr contract has just come to an end which was £15 for 250mb and about 150mins and 500 txt which was shocking anyway so I’ve told her I’d arrange a sim only but the store have sold her a shit one again, £12 for 1gb data and locked in for 12mnths! 😡

• 
  @NO.TO.BREXSHIT (@REACHHomes1) reported 26 minutes ago from Sheffield, England

  @EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!

• 
  Wendy Ward (@thatwendyward) reported 28 minutes ago from Stocksbridge, England

  So @EE I've had zero phone reception today, most of yesterday and most of Monday. Each time I go to your coverage checker it says you're doing maintenance and it should be done in 5h or 7h. Are you building a whole new network and WHEN WILL IT BE DONE???!!! #EEmobile #eedown

• 
  Dave Lindsay (@lindsaydr) reported 31 minutes ago from Sheffield, England

  Turns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training

• 
  Mark (@markymato) reported 31 minutes ago from Brampton Bierlow, England

  @EE stop sending me shit texts about free data. NHS staff with no email are exempt. As are all the other key workers. I suppose fat karen in Hr will be happy

• 
  Jose Tunelanaletor 🏳️‍🌈⚡산떠닏어 (@santonito) reported 49 minutes ago from Sheffield, England

  @EE I have a question about a recent purchase, something is wrong and I can't fix it. Thanks.

• 
  Dave Lindsay (@lindsaydr) reported 49 minutes ago from Sheffield, England

  @EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK

• 
  * 🦦 (@niccidiane_lfcx) reported 54 minutes ago from Rotherham, England

  @kieran_stanley @EE My last one was worse, multiple cracks bad enough I had to get a protector to stop it getting more damges until I could trade in 😅 paid £100 so they could refurb it, hoping this is similar/less 😅

• 
  Aaran Brown (@AaranBrown) reported 54 minutes ago from Rawmarsh, England

  @EE Full of great ideas me! Keep me updated! But there’s always ‘new customer offers’ everywhere you look! But very little ‘longer term customer offers’ I strongly believe businesses are missing a trick with that! If you don’t award loyalty customers will leave to take advantage of

• 
  Andy (@theandycooke) reported 54 minutes ago from Barnsley, England

  @O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Fenton (@chrisfenton7) reported 3 minutes ago

  @EE I have an issue with my device. It's not listed on the repair section on the website to book a repair. What should I do?

• 
  tim davis (@timdavis87) reported 9 minutes ago

  Is @EE the hardest organization to speak to. Instead of meaningless text options why not answer a phone. And why when you open a complaint will you close it unless I contact you. Surely you should contact me to say how and when it’s been resolved. Absolutely appalling

• 
  Sparky (@sparkyuk11) reported 11 minutes ago

  @EE It's just your signal/service, no issue with the hardware as it happens to all in my team and we're all over the UK, different devices. Get 4 bars, but data throughput is very poor.

• 
  Alan Roberts (@AlanRob68902430) reported 11 minutes ago

  @EE 6 days left on my contract with a complaint with exec team, I've just rang up and been told its unfortunate @O2 have massively undercut you by £12 a month unfortunately I'm better moving to o2 what ****** customer service after 9 years, @Offcom need to look at you

• 
  J (@Daylightfire) reported 14 minutes ago

  outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low

• 
  Tracey (@T_lo1972) reported 15 minutes ago

  @EE you have taken extra money out of my account this month and I can’t sign in to anything to check why!

• 
  Bryan Pinto (@bryanp247) reported 22 minutes ago

  @EE got lots of problems with my internet connection when i am out and about besides being on full data plan i now see my mobile data is switched off very unhappy with EE as I can no longer call you to sort it

• 
  stephen (@n0b0dy1280) reported 25 minutes ago

  @EE I’m looking for some help with regards to my old contract phone, we’ve given it to my daughter, set up a new Apple ID but it’s went into activation lock. Contacted Apple and they need proof of purchase, we don’t have that as it’s been 2+years Is this something we can request

• 
  Sam J (@samj2501) reported 27 minutes ago

  @EE @EE 40 minutes into a live chat trying to get this sent out still. Whoever decides your customer services scripts and strategy needs sacking immediately. Can’t wait for my contracts to run down to move elsewhere because you’re THE MOST frustrating company to try and deal with

• 
  Kristina Pla (she / her) (@I_love_mornings) reported 28 minutes ago

  @EE I cannot log in. Neither on the website I'm sent on an endless loop of confirming my identity with SMS codes. I rang EE and they told me it was an issue across the board affecting many customers and that it would be solved shortly. Could you help, please? Thank you