EE Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S5.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sheffield, England
The most recent EE outage reports came from the following cities: Barnsley, Rotherham, Sheffield, Chesterfield and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
Wi-fi | |
| Rotherham |
Wi-fi | |
| Rotherham |
Total Blackout | |
| Sheffield |
Total Blackout | |
| Chesterfield |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support
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Wendy Ward
(@thatwendyward) reported
from
Stocksbridge, England
@EE is there a problem with your mobile network in S36? (Again...😑)
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Daniel Herrick
(@dansheffield) reported
from
Sheffield, England
@EE my internet been off all day..!!! What’s the issue please?
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Alison Shea
(@PinkFunshine) reported
from
Sheffield, England
@drbillgibson @EE Right up there with @curryspcworld for customer service then, currently fuming 🤬
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♡Kelly-Marie♡
(@freckleykell) reported
from
Hellaby, England
@EE I presume EE is having the same outage as Vodafone.
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Daniel Herrick
(@dansheffield) reported
from
Sheffield, England
@EE is there a problem with your internet? We have had a rubbish strength of 12mb since last night? Paying for the 149mb so this is not good
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Daniel Farrar
(@DannyFarrar1987) reported
from
Rawmarsh, England
@EE how can I make a complaint been put on hold by your advisors whilst trying to get a PAC code, surely this is against @Ofcom regulations to avoid giving out PAC codes
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Wendy Ward
(@thatwendyward) reported
from
Stocksbridge, England
So @EE I've had zero phone reception today, most of yesterday and most of Monday. Each time I go to your coverage checker it says you're doing maintenance and it should be done in 5h or 7h. Are you building a whole new network and WHEN WILL IT BE DONE???!!! #EEmobile #eedown
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
Turns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training
-
Mark Taylor
(@tails101) reported
from
Sheffield, England
@EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.
-
* 🦦
(@niccidiane_lfcx) reported
from
Rotherham, England
@kieran_stanley @EE My last one was worse, multiple cracks bad enough I had to get a protector to stop it getting more damges until I could trade in 😅 paid £100 so they could refurb it, hoping this is similar/less 😅
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
-
S.robbo
(@stuartghostride) reported
from
Wales, England
@EE On the phone to customer services promised me a new product go into store they will give you a new one only to come away with a 2yr contract from the store . Not acceptable with a faulty product
-
Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
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nofuckingfilter
(@nofuckingfilte1) reported
from
Sheffield, England
I’ve never had anything negative to say about @EE until now. I’m a great paying customer and have been for years but all of a sudden my broadband has been dodgey? Customer services were no help 😒 #help
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Liam Ward
(@wardysays) reported
from
Sheffield, England
@EE I’ve put in a formal complaint and will Dm you it now. I’ve been told another 48 hour wait dispute being told Tuesday, weds and now 48 hours. Clearly trying to keep me beyond my 14 day cooking off period
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
-
The Real Ian Moody
(@IanMoodyPhoto) reported
from
Penistone, England
Network coverage in Penistone from @EE is still non existent, has been for almost a week. I've reported it numerous times but on the website there are still 'no known issues'. Does that mean the web reporting isn't working?
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How can you help when I can’t physically speak to you ?
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Martyn 🇬🇧🍸🔫
(@dubblow7) reported
from
Sheffield, England
@EE Just received a text supposedly from EE saying they need my details because they can’t bill me for my broadband??? Can you help tried to ring but there is a 25p charge? Can you assist? Thanks
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alastair
(@acvc90) reported
@EE Who validated your marketing claims of being the “UK’s best network”? On @VodafoneUK I could comfortably hotspot and work from the train. On your network it’s mostly unusable 3G.
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beth
(@methflaps) reported
@kayderella @EE The fact that their systems didn't pick up the fraud is shocking. They should have a fraud team - open a complaint and keep it open no matter what
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Christopher McCloskey 🏴
(@Chrismccloskey1) reported
@ThreeUKSupport what’s going on with your systems? The man is telling me everything is down and we have an emergency. Who is Tech Mahandra and why is the man asking to write my card number down ? #scam #threeuk #movingtoEE @lil_miss_char @EE
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Shared Ground
(@SharedGround) reported
@EE You made me create unnecessary e waste by advising that my issues with your service were caused by the age of my router. The new one has the same issues, is identical to the one I sent back to you. Criminal waste of resources.
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🅼🆁-🅱
(@PJBHC) reported
@EE Any explanation on why the signal has been so poor around HU4 for the past 2 weeks?
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Todd Swain
(@Todd_Swain) reported
from
Rochdale, England
@EE any reason why I’m struggling making phone-calls ? Signal has been terrible last few days. Rochdale - Greater Manchester
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Gary Lavery NLP
(@garylaverynlp) reported
Why don’t the advisors at @ee contact centres announce WHY I AM CALL UP to each other, instead of blind transferring calls NIGHTMARE, I’ve now had to explain 4 TIMES the reason for my call and still no solutions. 0ver 1 hour trying to find a solution. #CustomerService …
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Paul
(@paulbond86) reported
@EE customer service are shocking happy to set a mobile contract in a wrong name, not so helpful when it comes to correcting it.
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resident evil 2
(@residentevil245) reported
@kayderella @EE That sucks someone did that to you. I will hope the best for you.
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Ivy Cottage Baker
(@Ivycottagebaker) reported
@markhillary You're lucky @EE have had us down without any communication. Been using WiFi calling and even the bloody landline to sort orders out. Notice my payments still go out on time though.