EE Outage Report in Sheffield, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Sheffield come from postal codes S8 and S13.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at EE
EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sheffield, England
The most recent EE outage reports came from the following cities: Chesterfield, Barnsley, Sheffield and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Total Blackout | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How can you help when I can’t physically speak to you ?
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Wendy Ward
(@thatwendyward) reported
from
Stocksbridge, England
So @EE I've had zero phone reception today, most of yesterday and most of Monday. Each time I go to your coverage checker it says you're doing maintenance and it should be done in 5h or 7h. Are you building a whole new network and WHEN WILL IT BE DONE???!!! #EEmobile #eedown
-
Liam Ward
(@wardysays) reported
from
Sheffield, England
@EE I’ve put in a formal complaint and will Dm you it now. I’ve been told another 48 hour wait dispute being told Tuesday, weds and now 48 hours. Clearly trying to keep me beyond my 14 day cooking off period
-
Alison Shea
(@PinkFunshine) reported
from
Sheffield, England
@drbillgibson @EE Right up there with @curryspcworld for customer service then, currently fuming 🤬
-
Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
-
Mark Taylor
(@tails101) reported
from
Sheffield, England
@EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.
-
Wendy Ward
(@thatwendyward) reported
from
Stocksbridge, England
@EE is there a problem with your mobile network in S36? (Again...😑)
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Daniel Farrar
(@DannyFarrar1987) reported
from
Rawmarsh, England
@EE how can I make a complaint been put on hold by your advisors whilst trying to get a PAC code, surely this is against @Ofcom regulations to avoid giving out PAC codes
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Martyn 🇬🇧🍸🔫
(@dubblow7) reported
from
Sheffield, England
@EE Just received a text supposedly from EE saying they need my details because they can’t bill me for my broadband??? Can you help tried to ring but there is a 25p charge? Can you assist? Thanks
-
Andy
(@theandycooke) reported
from
Barnsley, England
@O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.
-
Andy
(@theandycooke) reported
from
Barnsley, England
Really glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity
-
Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support
-
Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
-
Daniel Herrick
(@dansheffield) reported
from
Sheffield, England
@EE is there a problem with your internet? We have had a rubbish strength of 12mb since last night? Paying for the 149mb so this is not good
-
S.robbo
(@stuartghostride) reported
from
Wales, England
@EE On the phone to customer services promised me a new product go into store they will give you a new one only to come away with a 2yr contract from the store . Not acceptable with a faulty product
-
nofuckingfilter
(@nofuckingfilte1) reported
from
Sheffield, England
I’ve never had anything negative to say about @EE until now. I’m a great paying customer and have been for years but all of a sudden my broadband has been dodgey? Customer services were no help 😒 #help
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
-
Daniel Herrick
(@dansheffield) reported
from
Sheffield, England
@EE my internet been off all day..!!! What’s the issue please?
-
The Real Ian Moody
(@IanMoodyPhoto) reported
from
Penistone, England
Network coverage in Penistone from @EE is still non existent, has been for almost a week. I've reported it numerous times but on the website there are still 'no known issues'. Does that mean the web reporting isn't working?
-
Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
Turns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alexis Pope
(@alfista_alex) reported
@AbbieEaton44 @EE @VodafoneUK My personal phone is EE- hard to fault. My work iPhone is Vodafone- terrible by comparison. Text Info to 85075, and like magic EE retentions will call you and offer to price match.
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Abbie Eaton
(@AbbieEaton44) reported
Advice welcome! 📱 I’ve been an @ee customer for 10+ years and am due an upgrade at the moment. But researching deals out there looks like @VodafoneUK are the cheapest for the new iPhone 13 Pro… What’s the coverage/service like on Vodafone? Worth a swap?
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👁ⓘ LEG ⓘ👁
(@MrBrittle1) reported
@AbbieEaton44 @EE @VodafoneUK Look at tesco mobile run on 02,s network free 4G maybe 5G now & way better prices than the larger operators & English call centres
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Felipa
(@Felipa51071589) reported
@EE @_cFRSH Damn same thing happened to me I contacted support for almost two weeks and all I got was automated robot replies, not until I got recommended to @ Unitask_assist on who got it fixed in a few hours
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Martin
(@Mart2010x) reported
@EE your signal strength along the West Coast main line is abysmal. You know people like to use their phones on trains don’t you? #EE #Noteveryoneeverywhere
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Freshbat
(@Freshbat) reported
Getting really pissed off with @o2 constantly dropping calls for the last 3months definitely not the service they use to give @EE #vodaphone
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Steve Bone
(@bone1_steve) reported
@AbbieEaton44 @EE @VodafoneUK I’ve always been with vodaphone, never had a issue with them.
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Dave U
(@daveuns) reported
@ee why is your network so rubbish in Leeds. Sat at Temple Newsam, 4G 3bars. Pretty much zero throughput. Same in Leeds City Centre. And where I live, I’m lucky to get even 2g. Sort it out EE!
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Rich "Favus" Smith
(@mrfavus) reported
@AbbieEaton44 @EE @VodafoneUK I moved to EE from Vodaphone because of terrible coverage (but that was years ago) and they don't pay any tax
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Martin Hopley
(@Mappymappytwit) reported
@AbbieEaton44 @EE @VodafoneUK I'm on BT and can't recommend them. The signal in our house is terrible but literally anywhere else is OK for some reason. I was on an O2 pay as you go but I was constantly being called by marketing people trying to sell me a contract which was so annoying and they wouldn't stop!