EE outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheffield, England

The most recent EE outage reports came from the following cities: Chesterfield, Mexborough, Sheffield, and Barnsley.

City	Problem Type	Report Time
Chesterfield	Wi-fi	2 days ago
Mexborough	Internet	21 days ago
Sheffield	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Alison Shea (@PinkFunshine) reported 16 seconds ago from Sheffield, England

  @drbillgibson @EE Right up there with @curryspcworld for customer service then, currently fuming 🤬

• 
  Wendy Ward (@thatwendyward) reported 5 minutes ago from Stocksbridge, England

  @EE is there a problem with your mobile network in S36? (Again...😑)

• 
  Martyn 🇬🇧🍸🔫 (@dubblow7) reported 8 minutes ago from Sheffield, England

  @EE Just received a text supposedly from EE saying they need my details because they can’t bill me for my broadband??? Can you help tried to ring but there is a 25p charge? Can you assist? Thanks

• 
  Andreas (@AndyeelesEeles) reported 11 minutes ago from Barnsley, England

  @EE follow your letter of dump my customer for 3 g phone I requested no further. Service after September for 2 phone. Bt has sunk ee custom reality in my mind for eu roaming I will be leaving with all my business phone as soon as possible I will not be subject to blackmail

• 
  Andreas (@AndyeelesEeles) reported 15 minutes ago from Barnsley, England

  @EE why you should go to Ee now as I just had to call ee about mobile bill that has been not on there network for 120 days plus yet I get bill ref me to credit ref if I do not pay up for bill I don’t have mobile on there network. She thinks i upset they can ref to credit ref s

• 
  Adam Fisher (@AdamFisher02) reported 18 minutes ago from Chesterfield, England

  @EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

• 
  * 🦦 (@niccidiane_lfcx) reported 23 minutes ago from Rotherham, England

  @kieran_stanley @EE My last one was worse, multiple cracks bad enough I had to get a protector to stop it getting more damges until I could trade in 😅 paid £100 so they could refurb it, hoping this is similar/less 😅

• 
  Reg Turner (@RegT1996) reported 27 minutes ago from Sheffield, England

  @EE hi just wondering why in the past 10 minutes my WiFi has cut out 4 times, even though it says there are no issues in the area. We had problems before and a tech came out but nothing was done, and it’s now just getting worse.

• 
  Dave Lindsay (@lindsaydr) reported 37 minutes ago from Sheffield, England

  @EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support

• 
  Andy (@theandycooke) reported 38 minutes ago from Barnsley, England

  @O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.

• 
  Reesy 👑&🇬🇧 (@Grumpy0ldSod) reported 39 minutes ago from Sheffield, England

  @Emerald88793138 @EE Oh sorry, was actually replying to ee's response. I'm completely with you, it's beyond the joke. Had my mate 20 pro over a year now and in that time have had 2 security updates. IIRC ee was extremely slow on the uptake with 9.1 as well, I didn't get it until May released Feb 🤔

• 
  Dean Woolley (@woolster80) reported 40 minutes ago from Brampton Bierlow, England

  @EE Now on my third call and counting to try to rectify a mistake made by YOUR sales team. No reply to DMs on here either. Poor show. Any chance of some help?

• 
  georgia (@what_gee_said) reported 41 minutes ago from Darfield, England

  well @EE have ruined mi day. said my new phone was coming today and had. a text to say it’ll be here tomorrow 🙄 how rude

• 
  Daniel Farrar (@DannyFarrar1987) reported 47 minutes ago from Rawmarsh, England

  @EE @MarieDawn83 They will help @NHS with unlimited data but not a temporary phone so they can use the data and keep in contact

• 
  nofuckingfilter (@nofuckingfilte1) reported 52 minutes ago from Sheffield, England

  I’ve never had anything negative to say about @EE until now. I’m a great paying customer and have been for years but all of a sudden my broadband has been dodgey? Customer services were no help 😒 #help

• 
  The Real Ian Moody (@IanMoodyPhoto) reported 55 minutes ago from Penistone, England

  Network coverage in Penistone from @EE is still non existent, has been for almost a week. I've reported it numerous times but on the website there are still 'no known issues'. Does that mean the web reporting isn't working?

• 
  Dan (@danowl16) reported 56 minutes ago from Sheffield, England

  @EE It lets me sign in but doesn’t have my EE 6 months attached to my account

• 
  Dave Lindsay (@lindsaydr) reported 56 minutes ago from Penistone, England

  @EE @thomashrooney Stop replying to Thomas. You’re making yourselves look stupid

• 
  Adam Fisher (@AdamFisher02) reported 58 minutes ago from Chesterfield, England

  @EE How can you help when I can’t physically speak to you ?

• 
  Dave Lindsay (@lindsaydr) reported 59 minutes ago from Sheffield, England

  Turns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ShawShot (@ShawShot) reported 4 minutes ago

  Hey @EE. Can you let me know when a tech order will be dispatched. It’s currently showing as delayed on my order status. I’ve been told’ maybe something will happen in the next few days’. Item is showing as ‘in stock’, could you direct me to the team who could accurately help.

• 
  None Superior (@nonesuperior) reported 5 minutes ago

  @Ofcom I am concerned that @EE sales approach is not genuinely customer-first. They make advisors force SIMO plans on customers rather dan a meaningful assessment of the customer’s actual needs & circumstances. This is making advisors put customers in unbearable conditions. Do better!

• 
  grahampike (@e4billycab) reported 5 minutes ago

  @chelshakespeare @EE Good luck phoning 150 😡 you’ll never get an answer 😟

• 
  Les Cashmore (@LesCashmore) reported 5 minutes ago

  @EE I’ve made an appointment to speak with the branch manager next week, I will be making a formal complaint and taking the issue up with him and his staff will verify the hanging up on us. Why didn’t they phone the branch back or call us back? Why do I have to phone you again?

• 
  Alex Chippendale (@chipods) reported 6 minutes ago

  @EE disgusting customer service and still not able to purchase what I was hoping to purchase, passed to 3 different people with an outcome of “ try again to purchase it later”? An offer which is clearly listed on your website? Terrible

• 
  Mark Royle-Evatt (@MEvatt) reported 8 minutes ago

  @Hepworthclare @EE Does any major company have good customer service? They all seem to be absolutely useless and not care about their customers. All the websites now have an AI bot that absolutely pointless but needs dealing with before speaking to a human. It’s just so frustrating and stressful.

• 
  Andy Smith (@asandysmith) reported 13 minutes ago

  @EE tried it same problem need to log in need a mobile

• 
  Surinder (@SurinderRehal) reported 14 minutes ago

  @EE Guess what? It’s still not working. I don’t want to use an idiotic bot. Send me a direct message. I’ll send you a reply with my postcode and address and when it’s sorted by you then tell me. You pay me nothing I pay you so I’d expect you to fix it. No doubt you will ignore

• 
  Alan Royston (@pagechord) reported 15 minutes ago

  Not only is your customer service appalling, @EE has the audacity to inform me I can only view my bill via your App. Why? I receive my bill by email which I can cope with. EE would cause havoc in an empty house! I am aged 76 and feeling totally marginalised.

• 
  Kati Thompson (@CrazyRatLady80) reported 16 minutes ago

  @EE I transferred my phone to another provider, you sent me a refund cheque, and have now sent me a bill for what looks like a whole month. I am confused please help. I left with about 14 days on the contract so how can I owe a whole month? And why refund then ask for money?