EE Outage Report in Sheffield, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Sheffield come from postal codes S5.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at EE
EE is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sheffield, England
The most recent EE outage reports came from the following cities: Barnsley, Rotherham, Sheffield, Chesterfield and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley |
Wi-fi | |
| Rotherham |
Wi-fi | |
| Rotherham |
Total Blackout | |
| Sheffield |
Total Blackout | |
| Chesterfield |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Daniel Herrick
(@dansheffield) reported
from
Sheffield, England
@EE is there a problem with your internet? We have had a rubbish strength of 12mb since last night? Paying for the 149mb so this is not good
-
* 🦦
(@niccidiane_lfcx) reported
from
Rotherham, England
@kieran_stanley @EE My last one was worse, multiple cracks bad enough I had to get a protector to stop it getting more damges until I could trade in 😅 paid £100 so they could refurb it, hoping this is similar/less 😅
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
-
Wendy Ward
(@thatwendyward) reported
from
Stocksbridge, England
@EE is there a problem with your mobile network in S36? (Again...😑)
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
Turns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
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Daniel Farrar
(@DannyFarrar1987) reported
from
Rawmarsh, England
@EE @MarieDawn83 They will help @NHS with unlimited data but not a temporary phone so they can use the data and keep in contact
-
Mark Taylor
(@tails101) reported
from
Sheffield, England
@EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.
-
Mark
(@markymato) reported
from
Brampton Bierlow, England
@EE stop sending me shit texts about free data. NHS staff with no email are exempt. As are all the other key workers. I suppose fat karen in Hr will be happy
-
Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How can you help when I can’t physically speak to you ?
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support
-
Liam Ward
(@wardysays) reported
from
Sheffield, England
@EE I’ve put in a formal complaint and will Dm you it now. I’ve been told another 48 hour wait dispute being told Tuesday, weds and now 48 hours. Clearly trying to keep me beyond my 14 day cooking off period
-
Danny Jones🦉🦉
(@Dannyajones1867) reported
from
Hoyland Nether, England
@EE my EE app not working just keeps saying there is a fault
-
dazzer
(@spud279) reported
from
Oughtibridge, England
@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots
-
Alison Shea
(@PinkFunshine) reported
from
Sheffield, England
@drbillgibson @EE Right up there with @curryspcworld for customer service then, currently fuming 🤬
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S.robbo
(@stuartghostride) reported
from
Wales, England
@EE On the phone to customer services promised me a new product go into store they will give you a new one only to come away with a 2yr contract from the store . Not acceptable with a faulty product
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Martyn 🇬🇧🍸🔫
(@dubblow7) reported
from
Sheffield, England
@EE Just received a text supposedly from EE saying they need my details because they can’t bill me for my broadband??? Can you help tried to ring but there is a 25p charge? Can you assist? Thanks
-
♡Kelly-Marie♡
(@freckleykell) reported
from
Hellaby, England
@EE I presume EE is having the same outage as Vodafone.
-
Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
-
nofuckingfilter
(@nofuckingfilte1) reported
from
Sheffield, England
I’ve never had anything negative to say about @EE until now. I’m a great paying customer and have been for years but all of a sudden my broadband has been dodgey? Customer services were no help 😒 #help
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Madgaz
(@Madgaz182) reported
@EE Lost out on £££’s due to network downtime this isn’t good
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Donna Hines
(@DonnaHi68989220) reported
@EE The signal in Cumbria/Northumberland border has been out for hours now with no mobile internet and calls dropping out.
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Godwin Stewart
(@grshorwich) reported
@EE This said, it's refreshing to see a network operator pre-emptively admitting to an outage instead of saying nothing and blaming customers' handsets when the problem is reported to them. Full marks to @EE there.
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Scott Needham
(@LOINER87) reported
@EE why won’t the website let me sign in so I can add an item to my current plan
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Dready
(@Nattydread09) reported
@EE sort your network issues out. What are we paying for?
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vickilee
(@vicki___lee) reported
@EE any eta on mobile being back up and running? My phone has been down all day!
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Skywalker Luke
(@skywalkerLuke12) reported
@EE hi, when we have a power cut, we also lose our phone network so we are completely cut off. Is there anything that can be done to put the phone network on backup or generator energy to ensure connectivity during power outages?
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Mikey Stewart
(@MikeyTheBuddie) reported
@KellyAn41893919 @Mary_KateD1 @EE How about… I get my work from an office and a system that runs on EE, so I’ve not been able to earn for most of the day. Is that acceptable? I literally have to rely on EE to be able to pay my bills. And no, we can’t just magically switch to another network the same day.
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James
(@I_am_Jamm) reported
Wtf is going on with @EE today?
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Godwin Stewart
(@grshorwich) reported
@EE It's actually WiFi calling that's not working here right now. Mobile is always hit and miss here anyway, so I'm completely cut off.