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EE outages and service status in Sheffield, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Aug 7, 7:27 PM GMT+1.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sheffield, England

The most recent EE outage reports came from the following cities: Chesterfield, Mexborough, Sheffield, and Barnsley.

CityProblem TypeReport Time
Chesterfield Wi-fi 1 day ago
Mexborough Internet 20 days ago
Sheffield Internet 1 month ago

Nearby cities with recent reports

Chesterfield

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • thatwendyward
    Wendy Ward (@thatwendyward) reported from Stocksbridge, England

    So @EE I've had zero phone reception today, most of yesterday and most of Monday. Each time I go to your coverage checker it says you're doing maintenance and it should be done in 5h or 7h. Are you building a whole new network and WHEN WILL IT BE DONE???!!! #EEmobile #eedown

  • lindsaydr
    Dave Lindsay (@lindsaydr) reported from Sheffield, England

    @EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK

  • lindsaydr
    Dave Lindsay (@lindsaydr) reported from Sheffield, England

    @EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support

  • freckleykell
    ♡Kelly-Marie♡ (@freckleykell) reported from Hellaby, England

    @EE I presume EE is having the same outage as Vodafone.

  • JustCraigyp
    Just Craig (@JustCraigyp) reported from Sheffield, England

    If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE

  • DannyFarrar1987
    Daniel Farrar (@DannyFarrar1987) reported from Rawmarsh, England

    @EE @MarieDawn83 They will help @NHS with unlimited data but not a temporary phone so they can use the data and keep in contact

  • PinkFunshine
    Alison Shea (@PinkFunshine) reported from Sheffield, England

    @drbillgibson @EE Right up there with @curryspcworld for customer service then, currently fuming 🤬

  • what_gee_said
    georgia (@what_gee_said) reported from Darfield, England

    well @EE have ruined mi day. said my new phone was coming today and had. a text to say it’ll be here tomorrow 🙄 how rude

  • DannyFarrar1987
    Daniel Farrar (@DannyFarrar1987) reported from Rawmarsh, England

    @EE how can I make a complaint been put on hold by your advisors whilst trying to get a PAC code, surely this is against @Ofcom regulations to avoid giving out PAC codes

  • AdamFisher02
    Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How can you help when I can’t physically speak to you ?

  • mexbromiller
    tigertowner (@mexbromiller) reported from Mexborough, England

    @EE hi,I've just been looking at your offers for 5g but tbh they are not very competitive. Bt offer on a 12 month 5g sim only deal ,25g data and unlimited txt and calls for £20 pm. I am a current ee customer.

  • AaranBrown
    Aaran Brown (@AaranBrown) reported from Rawmarsh, England

    @EE Ah that sucks! Yeah wanting the iPhone 11 pro I think buy was really liking the free switch with it coming upto Xmas 😫

  • woolster80
    Dean Woolley (@woolster80) reported from Brampton Bierlow, England

    @EE Now on my third call and counting to try to rectify a mistake made by YOUR sales team. No reply to DMs on here either. Poor show. Any chance of some help?

  • AdamFisher02
    Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

  • AaranBrown
    Aaran Brown (@AaranBrown) reported from Rawmarsh, England

    @EE Full of great ideas me! Keep me updated! But there’s always ‘new customer offers’ everywhere you look! But very little ‘longer term customer offers’ I strongly believe businesses are missing a trick with that! If you don’t award loyalty customers will leave to take advantage of

  • DeborahTaylor3
    Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England

    @richarddale5 @EE If you don't get what they promise you should be able to cancel your contract

  • RegT1996
    Reg Turner (@RegT1996) reported from Sheffield, England

    @EE hi just wondering why in the past 10 minutes my WiFi has cut out 4 times, even though it says there are no issues in the area. We had problems before and a tech came out but nothing was done, and it’s now just getting worse.

  • Mack_PhotoNSFW
    Mack Photography NSFW (@Mack_PhotoNSFW) reported from Sheffield, England

    @EE my Internet isn't working EE help me

  • REACHHomes1
    @NO.TO.BREXSHIT (@REACHHomes1) reported from Sheffield, England

    @EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!

  • nicoladianelfcx
    🎃nic🫶🏼 (@nicoladianelfcx) reported from Rotherham, England

    @EE my internet is VERY slow on my phone. I’ve no idea why but I have full signal so that’s not the issue

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • 90Beasty
    Beasty 90 (@90Beasty) reported

    @EE Hey i have a problem with the contract i have with you, i have tried the app but i can not get on to it nor call or text you to contact you any other way than this, as i cant get a confirmation text that confirms its me as i have no service DESPITE my bill being paid in FULL

  • WayneSmithUK71
    Wayne Smith @waynesmith1971.bsky.social (@WayneSmithUK71) reported

    @EE @Hepworthclare This is not just EE but all phone companies, which is ironic but it's just impossible to get through to anyone. You get stuck in a queue for thirty minutes, it's just ridiculous. My message to every service company is PLEASE sort your call centres out and employ more people.

  • fuseenergy
    Fuse Energy (@fuseenergy) reported

    @AnjaliS53393221 @EE Hi Anjali! We're sorry to hear that. Many of our customers are seeing that our website is blocked due to potential malicious activity. We have checked thoroughly for faults on our end and can't see anything that would call for us to have this flag. We have been talking to the EE technical team and haven't been able to progress or come to a resolution. @EE we would greatly appreciate a deeper look into the reason so many of your customers are experiencing this issue - some of them have made contact but haven't been able to come to a resolution.

  • pagechord
    Alan Royston (@pagechord) reported

    Not only is your customer service appalling, @EE has the audacity to inform me I can only view my bill via your App. Why? I receive my bill by email which I can cope with. EE would cause havoc in an empty house! I am aged 76 and feeling totally marginalised.

  • 90Beasty
    Beasty 90 (@90Beasty) reported

    @EE Thats just it I CAN NOT CONTACT YOU ANY OTHER WAY than here as my service has been CUT OFF fue to over due bill, which is now paid, IN FULL, via CRS thar you sent to get the money!1, no calls, no texts, nothing

  • HamdonMart
    Martin McConachie (@HamdonMart) reported

    @EE Had no service on my phone for 14 hours. Can't use live chat on website as you have to send me a code & I can't receive them. You suggest ringing 150 but I can't make calls. App isn't any good and just hits a dead end. Help! 😳

  • AshJamIng
    Ash (@AshJamIng) reported

    @tina0402x @EE 2nd worst customer service from a company I've ever received when I left. Hope they go bust.

  • Oxford_Life
    In Oxford (@Oxford_Life) reported

    @anon_opin Yup, Oxford's 5G signal - or lack thereof - with so-called "best coverage" @EE is atrocious even going around the city centre!

  • soupisready
    Martin Winstanley (@soupisready) reported

    @EE Your customer retention process has failed this week. initial transfer ok but no promised callback, no additional callback after escalation and a promise of another callback and promise of a line manager being copied in, latest promised callback from technical. didn’t happen

  • BayJayZus
    𝙱𝚊𝚢𝙹𝚊𝚢𝚉𝚞𝚜🥀 (@BayJayZus) reported

    @Hepworthclare @EE "How Can I Get Some Service" Vote for someone who doesn't support telecommunication monopolies which inevitably end up screwing over customer?