EE Outage in Sheffield, England

So @EE I've had zero phone reception today, most of yesterday and most of Monday. Each time I go to your coverage checker it says you're doing maintenance and it should be done in 5h or 7h. Are you building a whole new network and WHEN WILL IT BE DONE???!!! #EEmobile #eedown

@drbillgibson @EE Right up there with @curryspcworld for customer service then, currently fuming 🤬

@EE is there a problem with your mobile network in S36? (Again...😑)

@EE Just received a text supposedly from EE saying they need my details because they can’t bill me for my broadband??? Can you help tried to ring but there is a 25p charge? Can you assist? Thanks

@EE I’ve put in a formal complaint and will Dm you it now. I’ve been told another 48 hour wait dispute being told Tuesday, weds and now 48 hours. Clearly trying to keep me beyond my 14 day cooking off period

I’ve never had anything negative to say about @EE until now. I’m a great paying customer and have been for years but all of a sudden my broadband has been dodgey? Customer services were no help 😒 #help

@EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.

@EE On the phone to customer services promised me a new product go into store they will give you a new one only to come away with a 2yr contract from the store . Not acceptable with a faulty product

Turns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training

@EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support

@EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK

@EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK

@EE How can you help when I can’t physically speak to you ?

@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

@EE is there a problem with your internet? We have had a rubbish strength of 12mb since last night? Paying for the 149mb so this is not good

@EE I presume EE is having the same outage as Vodafone.

@kieran_stanley @EE My last one was worse, multiple cracks bad enough I had to get a protector to stop it getting more damges until I could trade in 😅 paid £100 so they could refurb it, hoping this is similar/less 😅

@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots

@EE stop sending me shit texts about free data. NHS staff with no email are exempt. As are all the other key workers. I suppose fat karen in Hr will be happy

@EE @MarieDawn83 They will help @NHS with unlimited data but not a temporary phone so they can use the data and keep in contact

@EE I'm paying for international calls as a bundle on top of the 2 over priced contracts I begrudgingly have with you, customer service is appalling, can't call my cousin in Australia tonight, since EE has taken over from orange the loyalty has gone out the window. Rubbish

@jon_howard @EE My broadband has been going down for months now ee I'm not happy

@EE @OpenreachHelp So next Tuesday now - and again not even a definite date for resolution - just another date when I’ll get another update

@EE has the worst internet. Can’t believe how bad it’s Wifi is

I never do this but the customer service of @EE is amazing!! There’s an 0800 number to call and you get straight through to a human being!!! 😱😱😱 Didn’t even have to choose a single number and they solved my problem straight away #EE #BT

@EE my phone has no signal it has been like this for 3 days now. When are you going to sort out the connection problems?

@EE Hi , I’ve been trying to access my app for more than a few days now and it keeps crashing upon opening it.. I’ve logged in again and the same issue is happening? Is there any way to fix this? Thanks :)

@EE Why does my stream crash every 10 minutes lads I’m on a 5G network ???

@EE Thanks for getting back to me. It's now been 2 weeks and is essentially costing me money as I'm unable to change network without it. Should I call in again?

@EE when will your online account login an EE app be back running again please?