EE Outage in Penistone, Barnsley, England

EE worst provider ever @EE

Worst internet provider is @ee. Does anyone recommend any better ones

So @EE I've had zero phone reception today, most of yesterday and most of Monday. Each time I go to your coverage checker it says you're doing maintenance and it should be done in 5h or 7h. Are you building a whole new network and WHEN WILL IT BE DONE???!!! #EEmobile #eedown

@drbillgibson @EE Right up there with @curryspcworld for customer service then, currently fuming 🤬

@EE is there a problem with your mobile network in S36? (Again...😑)

@EE Just received a text supposedly from EE saying they need my details because they can’t bill me for my broadband??? Can you help tried to ring but there is a 25p charge? Can you assist? Thanks

@EE hello, Im trying to transfer my number from another network to yours. On the website when I enter the PAC code and number I want to transfer and click “next” it take me back and asks me to enter the correct PAC. But it’s the exact one I received?

@EE I’ve put in a formal complaint and will Dm you it now. I’ve been told another 48 hour wait dispute being told Tuesday, weds and now 48 hours. Clearly trying to keep me beyond my 14 day cooking off period

I’ve never had anything negative to say about @EE until now. I’m a great paying customer and have been for years but all of a sudden my broadband has been dodgey? Customer services were no help 😒 #help

@EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.

Turns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training

@EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support

@EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK

@EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK

@EE is there a problem with your internet? We have had a rubbish strength of 12mb since last night? Paying for the 149mb so this is not good

@EE my phone signal has been awful for last couple of months. Get cut off regular. I rang 2 weeks ago someone told me re WiFi calling and to try it. It doesn't work and he said he would ring back in a week. Still waiting. Paying for a phone that's useless

@kieran_stanley @EE My last one was worse, multiple cracks bad enough I had to get a protector to stop it getting more damges until I could trade in 😅 paid £100 so they could refurb it, hoping this is similar/less 😅

@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots

@EE stop sending me shit texts about free data. NHS staff with no email are exempt. As are all the other key workers. I suppose fat karen in Hr will be happy

@EE @MarieDawn83 They will help @NHS with unlimited data but not a temporary phone so they can use the data and keep in contact

@EE Except your mobile site won’t let me login for essential maintenance- but you didn’t advertise this??

@EE Sorry. My tweet was for @plusnethelp. Its a bad speed when I’m paying for a service twice as fast.

@ee I’ve been with EE for 24 years! I chose to stay with them for my next upgrade, big mistake! 2 weeks now trying to sort it out, nearly 1 hour each time waiting to speak with someone and my issue still hasn’t been resolved, pandemic or not, this isn’t acceptable #badservice

@EE I was told there was a fault with the lines for broadband in my area last night and that it would be fixed by midnight as an estimate however it is still down, has been for 2 days now. Any idea when it’s going to be fixed?

@EE you are making me feel like a problem customer and I only swapped to your network less than a week ago. I have already made at least 3/4 calls in that time about contract issues. Now I am having connection issues. This is not even funny anymore #joke #notfunny

@EE No mobile signal for nearly a week now! What’s going on? #mobilephone #cellphone

@EE hi can you help me log on to my account as I’ve forgotton account email and password. Thank you

@YardleyShooting @EE Oh crap, shabby then they're normally pretty good.

@EE hi, I remember when I set up Fibre home broadband a few months ago it said I'd get a 4G data top up on my phone plan (think it was extra 5GB per month?). Anyway I never got the top up, can you help?

@YardleyShooting @EE Covid is the excuse for all kinds of failing businesses and poor service.