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EE outages and service status in Wales, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Wales, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received May 28, 6:15 PM GMT+1.
  • 33% Phone (33%)
  • 22% Internet (22%)
  • 22% Total Blackout (22%)
  • 22% Wi-fi (22%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Wales, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wales, England

The most recent EE outage reports came from the following cities: Sheffield, Chesterfield, and Rotherham.

CityProblem TypeReport Time
Sheffield Phone 1 day ago
Sheffield Phone 10 days ago
Sheffield Total Blackout 11 days ago
Sheffield Phone 12 days ago
Chesterfield Internet 12 days ago
Chesterfield Wi-fi 14 days ago

Nearby cities with recent reports

Sheffield

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Wales, England

Latest outage, problems and issue reports in Wales and nearby locations:

  • In_the_Works_PR
    Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

  • spud279
    dazzer (@spud279) reported from Oughtibridge, England

    @ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots

  • lindsaydr
    Dave Lindsay (@lindsaydr) reported from Sheffield, England

    Turns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training

  • mexbromiller
    tigertowner (@mexbromiller) reported from Mexborough, England

    @EE hi,I've just been looking at your offers for 5g but tbh they are not very competitive. Bt offer on a 12 month 5g sim only deal ,25g data and unlimited txt and calls for £20 pm. I am a current ee customer.

  • AaranBrown
    Aaran Brown (@AaranBrown) reported from Rawmarsh, England

    @EE Full of great ideas me! Keep me updated! But there’s always ‘new customer offers’ everywhere you look! But very little ‘longer term customer offers’ I strongly believe businesses are missing a trick with that! If you don’t award loyalty customers will leave to take advantage of

  • DannyFarrar1987
    Daniel Farrar (@DannyFarrar1987) reported from Rawmarsh, England

    @EE how can I make a complaint been put on hold by your advisors whilst trying to get a PAC code, surely this is against @Ofcom regulations to avoid giving out PAC codes

  • RegT1996
    Reg Turner (@RegT1996) reported from Sheffield, England

    @EE hi just wondering why in the past 10 minutes my WiFi has cut out 4 times, even though it says there are no issues in the area. We had problems before and a tech came out but nothing was done, and it’s now just getting worse.

  • Dannyajones1867
    Danny Jones🦉🦉 (@Dannyajones1867) reported from Hoyland Nether, England

    @EE my EE app not working just keeps saying there is a fault

  • AdamFisher02
    Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

  • nofuckingfilte1
    nofuckingfilter (@nofuckingfilte1) reported from Sheffield, England

    I’ve never had anything negative to say about @EE until now. I’m a great paying customer and have been for years but all of a sudden my broadband has been dodgey? Customer services were no help 😒 #help

  • mrskimmorrison
    Kimberley (@mrskimmorrison) reported from Sheffield, England

    @EE again…….. any chance of fixing the service I pay a large amount for……. 6 lines, no signal on any of them!!!!! #theuksnumberonenetworkforeightyears #thinkthatsalie #givememysignalback

  • wardysays
    Liam Ward (@wardysays) reported from Sheffield, England

    @EE I’ve put in a formal complaint and will Dm you it now. I’ve been told another 48 hour wait dispute being told Tuesday, weds and now 48 hours. Clearly trying to keep me beyond my 14 day cooking off period

  • JustCraigyp
    Just Craig (@JustCraigyp) reported from Sheffield, England

    If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE

  • freckleykell
    ♡Kelly-Marie♡ (@freckleykell) reported from Hellaby, England

    @EE I presume EE is having the same outage as Vodafone.

  • kippa_10
    ANDREW TAYLOR (@kippa_10) reported from Tickhill, England

    @EE That would be an additional technical challenge as I’ve never cast anything from my mobile device previously. Mobile app works, changed the password, had the confirmation from EE and BT regarding the subscription upgrade but still won’t let me login.

  • Mack_PhotoNSFW
    Mack Photography NSFW (@Mack_PhotoNSFW) reported from Sheffield, England

    @EE my Internet isn't working EE help me

  • LynnC0924
    Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE How do I log an official complaint

  • UK_Davie
    ……!DELBOY!….. (@UK_Davie) reported from Sheffield, England

    @EE, hi it says I’ve got 4G signal but nothing is loading on my app etc..just wondering if it’s down?

  • lindsaydr
    Dave Lindsay (@lindsaydr) reported from Sheffield, England

    @EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK

  • DeborahTaylor3
    Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England

    @richarddale5 @EE If you don't get what they promise you should be able to cancel your contract

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Ian_Molyneaux_
    Ian Molyneaux💙🇺🇦 (@Ian_Molyneaux_) reported

    @EE I have phone 150 a few times this morning to report issues with my broadband service. After selecting a couple of options I’m told that a message will be sent to help work out the issue. An hour later still no message.

  • HefinR
    Hefin Richards (@HefinR) reported

    @LouNfu @EE They have areas which show perfect 5G cover yet data is slow or non existent- Shrewsbury SY3 is poor - I have raised this and they say “we have no reports of a fault” - it isn’t a “fault” It’s been like it for years! Same around SY22 - what you see ain’t what you get!

  • newbornat
    ade (@newbornat) reported

    @EE what's going on with the internet/wifi in my area? (Ta6) Its been down all day. Ive been using my data. The time keeps changing when its getting 'fixed' we should have a month's discount. I pay for it and cant even use it.

  • SteveHill11
    Steve Hill (@SteveHill11) reported

    @EE Okay, lines are closed sadly but Would my service still continue if my current deal runs out tomorrow?

  • Tedtalks13
    Teds (@Tedtalks13) reported

    They accessed my phone on my camera . Get it ******** off. @EE

  • actionjaxon666
    Shaun (@actionjaxon666) reported

    @jdklfc @EE Yeah so EE should just pay all the other companies to use their infrastructures around the world? Sure - not EE’s problem. It’s an industry problem. The infrastructure behind roaming is vastly complex, and with complexity comes costs that your basic AF contract doesn’t cover.

  • marv33067105
    MARV (@marv33067105) reported

    @astortate @virginmedia @EE Unfortunately most companies are doing this … try speaking to human at Evri!! .. and they the nerve to call this ‘Customer Service’

  • ScottCauchi_Mcr
    Scott (@ScottCauchi_Mcr) reported

    @EE I've been kicked out of my account please help me

  • tim25793
    Tim Judkins (@tim25793) reported

    @EE My phone is locked, message appears to say I need Puk code. I do not have an online account, I can't access the phone and when I ring you just direct me online. Please help me get my phone unlocked and working again

  • serfbaby
    nicola padilla (@serfbaby) reported

    @Ahead18251112 @EE Also Internet is down in nn18 area