EE outages and service status in Wales, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Wales, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (75%)
- Internet (25%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Wales, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wales, England
The most recent EE outage reports came from the following cities: Sheffield, and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Phone | 12 days ago |
|
Chesterfield
|
Internet | 21 days ago |
|
Sheffield
|
Phone | 25 days ago |
|
Sheffield
|
Phone | 28 days ago |
Community Discussion
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EE Issues Reports Near Wales, England
Latest outage, problems and issue reports in Wales and nearby locations:
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Aaran Brown (@AaranBrown) reported from Rawmarsh, England@EE Ah that sucks! Yeah wanting the iPhone 11 pro I think buy was really liking the free switch with it coming upto Xmas 😫
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Dan (@danowl16) reported from Sheffield, England@EE It lets me sign in but doesn’t have my EE 6 months attached to my account
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S.robbo (@stuartghostride) reported from Wales, England@EE On the phone to customer services promised me a new product go into store they will give you a new one only to come away with a 2yr contract from the store . Not acceptable with a faulty product
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Dave Lindsay (@lindsaydr) reported from Sheffield, England@EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support
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Mark (@markymato) reported from Brampton Bierlow, England@EE stop sending me shit texts about free data. NHS staff with no email are exempt. As are all the other key workers. I suppose fat karen in Hr will be happy
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ANDREW TAYLOR (@kippa_10) reported from Tickhill, England@EE That would be an additional technical challenge as I’ve never cast anything from my mobile device previously. Mobile app works, changed the password, had the confirmation from EE and BT regarding the subscription upgrade but still won’t let me login.
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Adam Fisher (@AdamFisher02) reported from Chesterfield, England@EE How can you help when I can’t physically speak to you ?
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Dave Lindsay (@lindsaydr) reported from Sheffield, EnglandTurns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training
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Bridgette Perks (@perksy1) reported from Doncaster, England@EE credit where it’s due...phone stolen so middle of night spoke to a EE super helpful and advised fully next steps- went to Doncaster EE store, saw Emily, and again customer service excellent 5* EE 5*
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Alison Shea (@PinkFunshine) reported from Sheffield, England@drbillgibson @EE Right up there with @curryspcworld for customer service then, currently fuming 🤬
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Dave Lindsay (@lindsaydr) reported from Sheffield, England@EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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Adam Fisher (@AdamFisher02) reported from Chesterfield, England@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
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Just Craig (@JustCraigyp) reported from Sheffield, EnglandIf you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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🎃nic🫶🏼 (@nicoladianelfcx) reported from Rotherham, England@EE my internet is VERY slow on my phone. I’ve no idea why but I have full signal so that’s not the issue
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Jose Tunelanaletor 🏳️🌈⚡산떠닏어 (@santonito) reported from Sheffield, England@EE I have a question about a recent purchase, something is wrong and I can't fix it. Thanks.
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Lozza (@lozzabaybeiiX3) reported from Worksop, England@EE if on a sim only and want to leave do I have to notify you or can I just cancel direct direct and get a pac number?
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Kimberley (@mrskimmorrison) reported from Sheffield, England@EE again…….. any chance of fixing the service I pay a large amount for……. 6 lines, no signal on any of them!!!!! #theuksnumberonenetworkforeightyears #thinkthatsalie #givememysignalback
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* 🦦 (@niccidiane_lfcx) reported from Rotherham, England@kieran_stanley @EE My last one was worse, multiple cracks bad enough I had to get a protector to stop it getting more damges until I could trade in 😅 paid £100 so they could refurb it, hoping this is similar/less 😅
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sol Cinema-World's smallest mobile picture house (@theSolCinema) reported@EE Service in Swansea is diabolical this year. What is occurring EE?
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Stuart (@Stuart61838784) reported@EE your network is **** I will be leaving at the end of the contract after 15 years, your network is getting worse and yet you put your prices up
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Alan Roberts (@AlanRob68902430) reported@EE I've just put the phone down on someone called clair, refused to raise the complaint to your exec team, she rang me back stating I cannot discuss an upgrade because of an outstanding balance on the account, After 9 years with EE I want to terminate the contract with immediate
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Jaymz Hatstand (@jaymz_hatstand) reported@EE our fibre broadband which we've had installed for a week, after over 2 months of waiting has gone down this evening. The website says we need an engineer and one can come out on Thursday 9th! We both work from home and require our connection for that. Can this be sorted?
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Alison Friend - ⫩ ⚒️ (@xxAlisonFxx) reportedI have never experienced such poor customer service from @EE. Very clear they don't want to retain (very long standing) customers anymore when you get offered ONE upgrade price & then get asked if you want the PAC code to move 😡 @iD_Mobile_UK you will be gaining another customer
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Hilary Hendy🏴 (@hilaryhendy) reported@EE I have to say your support is exceptionally poor. For months now, I have been trying to resolve an issue with your app and now I cannot access TNT support. I called last week and was told to wait 72 hours. Called today and told to wait 7-10 days. Awful service.
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Adam (@stokieadam) reported@EE @LasallianSean What really annoys me is that if you want to buy something, few online clicks and sorted. If you want to cancel, you have to telephone, wait, listen to their grovelling nonsense, talk to a human. Just make things easy for everyone
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Nix's (@nickinoonoos) reported@bt_uk shocking service not had internet or Tv for 3 weeks, engineer arrives last night said in the service box repaired issued less than 15 hours normal service resumed and in tv or internet, and now no one will pick up the phone, quick to charge you the bill ... @EE @numan64
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LR (@raphy_lawren) reported@LasallianSean @EE They know how to harass with calls when they are advertising but when you need them to solve a real issue, they send you to chat bots. Worst network customer care
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Tobes (@theGrimey) reported@EE this is categorically unacceptable for your subcontractor @WeAreOpenreach to sabotage a customer like this - and neither is the apologetic shrug of the shoulders I got from your guides (nor the redundancy of your internal complaints procedure).