EE Outage Report in Wales, Rotherham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Wales, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 17: Problems at EE
EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Wales, Rotherham, England
The most recent EE outage reports came from the following cities: Worksop, Chesterfield, Sheffield, Rotherham, Doncaster and Mexborough.
| City | Problem Type | Report Time |
|---|---|---|
 Worksop |
Phone | |
| Chesterfield |
Internet | |
| Sheffield |
Internet | |
| Chesterfield |
Wi-fi | |
| Sheffield |
||
| Rotherham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wales, England
Latest outage, problems and issue reports in Wales and nearby locations:
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Daniel Herrick
(@dansheffield) reported
from
Sheffield, England
@EE is there a problem with your internet? We have had a rubbish strength of 12mb since last night? Paying for the 149mb so this is not good
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ANDREW TAYLOR
(@kippa_10) reported
from
Tickhill, England
@EE Hi, still the same problem.
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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dazzer
(@spud279) reported
from
Oughtibridge, England
@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots
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Just Craig
(@JustCraigyp) reported
from
Sheffield, England
If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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Danny Jones🦉🦉
(@Dannyajones1867) reported
from
Hoyland Nether, England
@EE my EE app not working just keeps saying there is a fault
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Bridgette Perks
(@perksy1) reported
from
Doncaster, England
@EE credit where it’s due...phone stolen so middle of night spoke to a EE super helpful and advised fully next steps- went to Doncaster EE store, saw Emily, and again customer service excellent 5* EE 5*
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
-
* 🦦
(@niccidiane_lfcx) reported
from
Rotherham, England
@kieran_stanley @EE My last one was worse, multiple cracks bad enough I had to get a protector to stop it getting more damges until I could trade in 😅 paid £100 so they could refurb it, hoping this is similar/less 😅
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Mark
(@markymato) reported
from
Brampton Bierlow, England
@EE stop sending me shit texts about free data. NHS staff with no email are exempt. As are all the other key workers. I suppose fat karen in Hr will be happy
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ANDREW TAYLOR
(@kippa_10) reported
from
Tickhill, England
@EE That would be an additional technical challenge as I’ve never cast anything from my mobile device previously. Mobile app works, changed the password, had the confirmation from EE and BT regarding the subscription upgrade but still won’t let me login.
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Kimberley Ackroyd
(@AckroydKim) reported
from
Doncaster, England
@EE wow EE really know how to make it easy for customers, can’t get on webchat then website stops working and also offering me ‘deals’ which are loads cheaper with other companies.... wanted to sort my broadband with you as well 👎🏻knows how to send a customer elsewhere
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Daniel Farrar
(@DannyFarrar1987) reported
from
Rawmarsh, England
@EE @MarieDawn83 They will help @NHS with unlimited data but not a temporary phone so they can use the data and keep in contact
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How can you help when I can’t physically speak to you ?
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Scott Davidson
(@scottyd501) reported
from
Rossington, England
@Mluddy1997 @EE Then maybe ask your employer for help
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Reesy 👑&🇬🇧
(@Grumpy0ldSod) reported
from
Sheffield, England
@Emerald88793138 @EE Oh sorry, was actually replying to ee's response. I'm completely with you, it's beyond the joke. Had my mate 20 pro over a year now and in that time have had 2 security updates. IIRC ee was extremely slow on the uptake with 9.1 as well, I didn't get it until May released Feb 🤔
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Scott Davidson
(@scottyd501) reported
from
Rossington, England
@DamoTheSequel @Arnie1421 @VodafoneUK Same problem for me but my area it’s @EE
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♡Kelly-Marie♡
(@freckleykell) reported
from
Hellaby, England
@EE I presume EE is having the same outage as Vodafone.
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
EE Issues Reports
Latest outage, problems and issue reports in social media:
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elle
(@elle35883313) reported
@EE ordered a new device on the 22/12 was told two weeks. No confirmation email. I called chasing now being told a minimum of 4 weeks. Ridiculous since I paid an early upgrade fee and got screwed over before by you guys so nice customer loyalty appreciation👍🏼
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Lucy Pinder
(@xxlucieluxx) reported
I get my upgrade from @EE next week. The new customer offers are lot better then upgrades. Am I better giving my notice and going elsewhere or starting a new contract??
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James Meredith
(@Jamesmeredith) reported
from
London Colney, England
@EE #5G #network EE has terrible 5G in London West End. Using my phone today in Covent Garden and it constantly drops calls. Internet is very slow. Had 4G and it was so much better. EE has deteriorated. Problems with EE 5G since I upgraded months ago.
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Julian Levy
(@_julianlevy) reported
@EE I’m not an EE customer. Think this is your responsibility.
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Richard Lee Beer
(@RichardLeeBeer6) reported
What service from @EE 👏👏 Outstanding ordered my upgrade, told me should be with me within a day of 2! 1.30 hours after ordering guys knocking my door 👏
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Ian Houghton
(@Ian_H_007) reported
@EE How do I find the phone number of my data dongle? I’m desperately trying to cancel my contract but ALL your contact methods insist on me putting in the number 😡😡😡
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Camilla Haynes-Pears
(@camhp6) reported
@EE my partner is with EE. We have just moved house and he can’t glide his internet or make calls without going outside and up the road. He isn’t sure if he’s still tied in with you. What can we do please. I’m with O2 and have no issues. We aren’t rural or anything
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graeme e
(@graeme_enders) reported
@EE appreciate New Year’s Day but flagged issue yesterday with B’band. Renew service and stops working. Can you look at it please. Trying to WFH. Can’t. Thank you
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Paul
(@paulhayward200) reported
@EE Hi, I have checked my online account and it now shows the order as canceled and it will let me upgrade again. Have requested PAC no network can be as bad as EE.
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Julian Levy
(@_julianlevy) reported
@EE Maybe get @ZeroFOX to help you manage this yourselves.