EE outages and service status in Wales, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Wales, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (75%)
- Internet (25%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Wales, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wales, England
The most recent EE outage reports came from the following cities: Sheffield, and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Phone | 12 days ago |
|
Chesterfield
|
Internet | 21 days ago |
|
Sheffield
|
Phone | 25 days ago |
|
Sheffield
|
Phone | 28 days ago |
Community Discussion
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EE Issues Reports Near Wales, England
Latest outage, problems and issue reports in Wales and nearby locations:
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Bridgette Perks (@perksy1) reported from Doncaster, England@EE credit where it’s due...phone stolen so middle of night spoke to a EE super helpful and advised fully next steps- went to Doncaster EE store, saw Emily, and again customer service excellent 5* EE 5*
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Daniel Farrar (@DannyFarrar1987) reported from Rawmarsh, England@EE how can I make a complaint been put on hold by your advisors whilst trying to get a PAC code, surely this is against @Ofcom regulations to avoid giving out PAC codes
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Just Craig (@JustCraigyp) reported from Sheffield, EnglandIf you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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ANDREW TAYLOR (@kippa_10) reported from Tickhill, England@EE That would be an additional technical challenge as I’ve never cast anything from my mobile device previously. Mobile app works, changed the password, had the confirmation from EE and BT regarding the subscription upgrade but still won’t let me login.
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Scott Davidson (@scottyd501) reported from Rossington, England@Mluddy1997 @EE Then maybe ask your employer for help
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dazzer (@spud279) reported from Oughtibridge, England@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots
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……!DELBOY!….. (@UK_Davie) reported from Sheffield, England@EE, hi it says I’ve got 4G signal but nothing is loading on my app etc..just wondering if it’s down?
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Scott Davidson (@scottyd501) reported from Rossington, England@DamoTheSequel @Arnie1421 @VodafoneUK Same problem for me but my area it’s @EE
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Anna Melton (@In_the_Works_PR) reported from Chesterfield, England@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Dave Lindsay (@lindsaydr) reported from Sheffield, England@EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support
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Mack Photography NSFW (@Mack_PhotoNSFW) reported from Sheffield, England@EE my Internet isn't working EE help me
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Dave Lindsay (@lindsaydr) reported from Sheffield, EnglandTurns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training
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Martyn 🇬🇧🍸🔫 (@dubblow7) reported from Sheffield, England@EE Just received a text supposedly from EE saying they need my details because they can’t bill me for my broadband??? Can you help tried to ring but there is a 25p charge? Can you assist? Thanks
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♡Kelly-Marie♡ (@freckleykell) reported from Hellaby, England@EE I presume EE is having the same outage as Vodafone.
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🎃nic🫶🏼 (@nicoladianelfcx) reported from Rotherham, England@EE my internet is VERY slow on my phone. I’ve no idea why but I have full signal so that’s not the issue
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Kimberley (@mrskimmorrison) reported from Sheffield, England@EE again…….. any chance of fixing the service I pay a large amount for……. 6 lines, no signal on any of them!!!!! #theuksnumberonenetworkforeightyears #thinkthatsalie #givememysignalback
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Debbie 💜 🦋🦉 (@DeborahTaylor3) reported from Sheffield, England@richarddale5 @EE If you don't get what they promise you should be able to cancel your contract
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Daniel Herrick (@dansheffield) reported from Sheffield, England@EE is there a problem with your internet? We have had a rubbish strength of 12mb since last night? Paying for the 149mb so this is not good
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ALL WEDNESDAY RNT WE (@owlsfan4eva) reported@JPMIDB @EE Mines been down since about 10am, phoned em up and apparently I’ve got no data no calls or texts either and I’m on unlimited everything yet I can use Data without WiFi so there’s defo issues lol
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Alison Friend - ⫩ ⚒️ (@xxAlisonFxx) reportedI have never experienced such poor customer service from @EE. Very clear they don't want to retain (very long standing) customers anymore when you get offered ONE upgrade price & then get asked if you want the PAC code to move 😡 @iD_Mobile_UK you will be gaining another customer
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tony roberts (@trobbo38) reported@EE shocking customer service, shocking service
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Liam Parry (@liam_spx) reported@EE I ain't calling you as I do not want the call to be recorded or wait on hold for two hours like you usually do. I don't owe any money towards you, it isn't my fault your customer service agent forgot to cancel it
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Ian Jones Ⓜ️ (@ijones2932) reported@EE Exactly which means I should be able to pay either off at any time but according to @EE I can't pay up and leave the service and keep paying for the phone (which is a credit agreement). I have to pay the outstanding device balance as well just because I have over 12 months left!
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Brian Slater (@BrianSlater1976) reported@EE Reported issue nearly 3 hours ago still ongoing
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Richard Sandor Jakovics Ferrari Fury Dior (@Ricsi95baby) reportedI have never been to Kilburn in my life @EE maybe confusing me with some fat Irish dosser
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Oli Newhall (@OliNewhall) reported@o2 how come @NASA’s #ArtemisII has better signal than I can get going along the Guildford Bypass are they on @EE!
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Dean Phillips (@cARacTac) reported"I’m sorry I can see that your issue has already been escalated to the relevant team, they are working on this issue with @bt_uk Hopefully, it will be resolved soon. Please contact us tomorrow for an update." @TalkHomeUK @EE more lies from the 3 bandits
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Liam Parry (@liam_spx) reported@EE Your customer service is appalling - why have I been contacted by Advancers about a debt towards you when I told your CS to cancel it two months ago for free Additionally when I have tried to pay the bill it has told me that EE servers are down and to try again.