EE Outage Report in Wales, Rotherham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Wales, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Wales, Rotherham, England
The most recent EE outage reports came from the following cities: Sheffield, Doncaster, Chesterfield, Rotherham and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Phone | |
| Doncaster |
||
| Chesterfield |
Phone | |
| Sheffield |
Phone | |
| Sheffield |
Phone | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wales, England
Latest outage, problems and issue reports in Wales and nearby locations:
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.
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Alison Shea
(@PinkFunshine) reported
from
Sheffield, England
@drbillgibson @EE Right up there with @curryspcworld for customer service then, currently fuming 🤬
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Daniel Herrick
(@dansheffield) reported
from
Sheffield, England
@EE is there a problem with your internet? We have had a rubbish strength of 12mb since last night? Paying for the 149mb so this is not good
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nofuckingfilter
(@nofuckingfilte1) reported
from
Sheffield, England
I’ve never had anything negative to say about @EE until now. I’m a great paying customer and have been for years but all of a sudden my broadband has been dodgey? Customer services were no help 😒 #help
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE How do I log an official complaint
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support
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S.robbo
(@stuartghostride) reported
from
Wales, England
@EE On the phone to customer services promised me a new product go into store they will give you a new one only to come away with a 2yr contract from the store . Not acceptable with a faulty product
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE Did that yesterday they can’t help 🤯
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dazzer
(@spud279) reported
from
Oughtibridge, England
@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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* 🦦
(@niccidiane_lfcx) reported
from
Rotherham, England
@kieran_stanley @EE My last one was worse, multiple cracks bad enough I had to get a protector to stop it getting more damges until I could trade in 😅 paid £100 so they could refurb it, hoping this is similar/less 😅
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Dan Grott
(@d2_savv) reported
from
Doncaster, England
@EE I’m having issues with my phone service in doncaster i’ve got no phone service at all i’ve reset my phone i’ve put my phone into airplane mode is there any issues on doncaster south yorkshire?
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How can you help when I can’t physically speak to you ?
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Scott Davidson
(@scottyd501) reported
from
Rossington, England
@Mluddy1997 @EE Then maybe ask your employer for help
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♡Kelly-Marie♡
(@freckleykell) reported
from
Hellaby, England
@EE I presume EE is having the same outage as Vodafone.
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Liam Ward
(@wardysays) reported
from
Sheffield, England
@EE I’ve put in a formal complaint and will Dm you it now. I’ve been told another 48 hour wait dispute being told Tuesday, weds and now 48 hours. Clearly trying to keep me beyond my 14 day cooking off period
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Martyn 🇬🇧🍸🔫
(@dubblow7) reported
from
Sheffield, England
@EE Just received a text supposedly from EE saying they need my details because they can’t bill me for my broadband??? Can you help tried to ring but there is a 25p charge? Can you assist? Thanks
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
Turns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Morley
(@Smooth2014) reported
@EE I Am Utterly Disgusted At The Level Of Service That I Have To Experienced With EE Social Media Team 😡😡😡😡😡
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Ashlxy
(@Ashlzyy) reported
@EE how about fixing your website? been down since 1pm yesterday
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Silvercard
(@Silvercard8) reported
@EE Hi Lauren, I’m not talking about a temporary outage.. it’s a permanent dead zone. You need better coverage which might mean a new transmitter that actually reaches the station
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Rob
(@sufc86) reported
@EE why is it when you try and upgrade your phone there are far superior deals for new customers than for existing customers ? I have been loyal for 9 years and its now time to shop around. Very poor customer service
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David Evans
(@davidev74) reported
Hi @Ee trying to book a repair via your device repair tool online and it’s not working. Any ideas? DM sent
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DaveATLAS
(@daispanners) reported
@EE how come when you ring EE and everything is good you get a survey by text straight after but when it goes wrong and you mention the word complaint you don’t send a survey ?? Looks like figures fiddling to me . The UK’s No 1 ???
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Richard Simpkins
(@RichardSimpkin2) reported
@EE Completely dissatisfied with your service tonight. Both online and mobile payment services not working correctly. The online help says expected waiting time is 5 minutes and not answered after 30!
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Stacey Larkin
(@StaceyLarkin12) reported
@EE hi trying to pay a bill but seems like all payment systems are down. Can you let me know
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Brad Murphy
(@LilBradX) reported
@EE If you could please respond to my DM asap that would be great, I need support!
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Muddy Footprints 💙
(@MuddyMudprint) reported
@sadpastie @EE Just cancel the payments. Bollocks to them. All then can do is cut off the service. It won't damage your credit rating (not that that matters)