EE Outage Report in Wales, Rotherham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Wales, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Wales, Rotherham, England
The most recent EE outage reports came from the following cities: Sheffield, Doncaster, Chesterfield, Rotherham and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wales, England
Latest outage, problems and issue reports in Wales and nearby locations:
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How can you help when I can’t physically speak to you ?
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE Did that yesterday they can’t help 🤯
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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Dean Woolley
(@woolster80) reported
from
Brampton Bierlow, England
@EE Now on my third call and counting to try to rectify a mistake made by YOUR sales team. No reply to DMs on here either. Poor show. Any chance of some help?
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Alison Shea
(@PinkFunshine) reported
from
Sheffield, England
@drbillgibson @EE Right up there with @curryspcworld for customer service then, currently fuming 🤬
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nofuckingfilter
(@nofuckingfilte1) reported
from
Sheffield, England
I’ve never had anything negative to say about @EE until now. I’m a great paying customer and have been for years but all of a sudden my broadband has been dodgey? Customer services were no help 😒 #help
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S.robbo
(@stuartghostride) reported
from
Wales, England
@EE On the phone to customer services promised me a new product go into store they will give you a new one only to come away with a 2yr contract from the store . Not acceptable with a faulty product
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Dan Grott
(@d2_savv) reported
from
Doncaster, England
@EE I’m having issues with my phone service in doncaster i’ve got no phone service at all i’ve reset my phone i’ve put my phone into airplane mode is there any issues on doncaster south yorkshire?
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Martyn 🇬🇧🍸🔫
(@dubblow7) reported
from
Sheffield, England
@EE Just received a text supposedly from EE saying they need my details because they can’t bill me for my broadband??? Can you help tried to ring but there is a 25p charge? Can you assist? Thanks
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.
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Lozza
(@lozzabaybeiiX3) reported
from
Worksop, England
@EE if on a sim only and want to leave do I have to notify you or can I just cancel direct direct and get a pac number?
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Daniel Herrick
(@dansheffield) reported
from
Sheffield, England
@EE my internet been off all day..!!! What’s the issue please?
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
Turns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training
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Liam Ward
(@wardysays) reported
from
Sheffield, England
@EE I’ve put in a formal complaint and will Dm you it now. I’ve been told another 48 hour wait dispute being told Tuesday, weds and now 48 hours. Clearly trying to keep me beyond my 14 day cooking off period
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
-
Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE How do I log an official complaint
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Daniel Herrick
(@dansheffield) reported
from
Sheffield, England
@EE is there a problem with your internet? We have had a rubbish strength of 12mb since last night? Paying for the 149mb so this is not good
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
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Daniel Farrar
(@DannyFarrar1987) reported
from
Rawmarsh, England
@EE how can I make a complaint been put on hold by your advisors whilst trying to get a PAC code, surely this is against @Ofcom regulations to avoid giving out PAC codes
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Agris Bečmanis
(@Lanankuras) reported
from
Galway City, Connaught
@EE So . Yeah. Ill cancel one contract. Wasnt there addon for abroad roaming. Why it doesnt work?
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Muy Bien
(@Benny46Drift) reported
Shock… bugger all signal again on @EE this is getting a bit to frequent now.
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Reg Turner
(@RegT1996) reported
@EE Hi Jamie, I managed to speak with someone on the phone and they’re getting someone from open-reach to fix the problem
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Thelma Dakin-Davis
(@BabyThello) reported
To speak to me as apparently the Team Leader I Ning's department is who I should be talking to! What an AMAZING customer service! After being with @EE for over 13 years this is the sort of service they provide! I'm LIVID to say the least! Hopefully the so called Team Leader
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K
(@kvtie9) reported
So on EE’s advert Kevin bacon can get signal on the moon but I can’t get signal in my area or house. Makes sense 🤔 @EE
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badgyal slimmaz 🇦🇬🇲🇸 WWW.NSKL.ONLINE
(@NSKLOnline) reported
I’m in St Lucia and my roaming won’t connect to any network including flow or digicel, please help @EE And FYI I already followed the FAQ online, I’ve had name network selection turned on auto magic before I left the U.K. @EE
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Aaron
(@_AaronL__) reported
@EE what is going on with my phone delivery ? Joined EE ,placed an order for a phone & still not heard anything regarding a delivery -one email saying "order confirmed" been a week now starting to wonder if I've made the right choice joining your network!
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dan
(@dantheman19970) reported
@Donmorcan @EE I wouldn’t worry about it it’s a known problem with the website and the app I can’t login or nothing I’m waiting for them to fix it it’s very annoying
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Cindy Armstrong
(@pandoramummy) reported
@EE You haven’t fixed the 4G problem in this area for 10 weeks now. I think it’s time to finally tell your customers that you’re not going to fix it so we can make a decision about what we’re going to do.
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Fab
(@fablollie) reported
@EE is it bad I’ve memorised your hold music the amount of time I’m ringing lately 😭 x #catchy