EE outages and service status in Wales, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Wales, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Wales, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wales, England
The most recent EE outage reports came from the following cities: Sheffield, and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Internet | 14 days ago |
Community Discussion
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EE Issues Reports Near Wales, England
Latest outage, problems and issue reports in Wales and nearby locations:
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Scott Davidson (@scottyd501) reported from Rossington, England@DamoTheSequel @Arnie1421 @VodafoneUK Same problem for me but my area it’s @EE
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Dave Lindsay (@lindsaydr) reported from Sheffield, EnglandTurns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training
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Aaran Brown (@AaranBrown) reported from Rawmarsh, England@EE Ah that sucks! Yeah wanting the iPhone 11 pro I think buy was really liking the free switch with it coming upto Xmas 😫
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Reg Turner (@RegT1996) reported from Sheffield, England@EE hi just wondering why in the past 10 minutes my WiFi has cut out 4 times, even though it says there are no issues in the area. We had problems before and a tech came out but nothing was done, and it’s now just getting worse.
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Daniel Farrar (@DannyFarrar1987) reported from Rawmarsh, England@EE how can I make a complaint been put on hold by your advisors whilst trying to get a PAC code, surely this is against @Ofcom regulations to avoid giving out PAC codes
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Jose Tunelanaletor 🏳️🌈⚡산떠닏어 (@santonito) reported from Sheffield, England@EE I have a question about a recent purchase, something is wrong and I can't fix it. Thanks.
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Martyn 🇬🇧🍸🔫 (@dubblow7) reported from Sheffield, England@EE Just received a text supposedly from EE saying they need my details because they can’t bill me for my broadband??? Can you help tried to ring but there is a 25p charge? Can you assist? Thanks
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……!DELBOY!….. (@UK_Davie) reported from Sheffield, England@EE, hi it says I’ve got 4G signal but nothing is loading on my app etc..just wondering if it’s down?
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matthew snell (@snell220786) reported from Worksop, England@MrRPrepPE @EE It’s not just me then, full 4g signal and it’s like dial up, taking forever to load anything if at all 😡
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Liam Ward (@wardysays) reported from Sheffield, England@EE I’ve put in a formal complaint and will Dm you it now. I’ve been told another 48 hour wait dispute being told Tuesday, weds and now 48 hours. Clearly trying to keep me beyond my 14 day cooking off period
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tigertowner (@mexbromiller) reported from Mexborough, England@EE hi,I've just been looking at your offers for 5g but tbh they are not very competitive. Bt offer on a 12 month 5g sim only deal ,25g data and unlimited txt and calls for £20 pm. I am a current ee customer.
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Reesy 👑&🇬🇧 (@Grumpy0ldSod) reported from Sheffield, England@Emerald88793138 @EE Oh sorry, was actually replying to ee's response. I'm completely with you, it's beyond the joke. Had my mate 20 pro over a year now and in that time have had 2 security updates. IIRC ee was extremely slow on the uptake with 9.1 as well, I didn't get it until May released Feb 🤔
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Lozza (@lozzabaybeiiX3) reported from Worksop, England@EE if on a sim only and want to leave do I have to notify you or can I just cancel direct direct and get a pac number?
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Kimberley (@mrskimmorrison) reported from Sheffield, England@EE again…….. any chance of fixing the service I pay a large amount for……. 6 lines, no signal on any of them!!!!! #theuksnumberonenetworkforeightyears #thinkthatsalie #givememysignalback
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Bridgette Perks (@perksy1) reported from Doncaster, England@EE credit where it’s due...phone stolen so middle of night spoke to a EE super helpful and advised fully next steps- went to Doncaster EE store, saw Emily, and again customer service excellent 5* EE 5*
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Dan (@danowl16) reported from Sheffield, England@EE It lets me sign in but doesn’t have my EE 6 months attached to my account
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S.robbo (@stuartghostride) reported from Wales, England@EE On the phone to customer services promised me a new product go into store they will give you a new one only to come away with a 2yr contract from the store . Not acceptable with a faulty product
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Danny Jones🦉🦉 (@Dannyajones1867) reported from Hoyland Nether, England@EE my EE app not working just keeps saying there is a fault
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Sarah Bister 🦁🚴🍃💚🍃 (@sarahbister) reported from Glapwell, EnglandAnyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and can’t chase as my number is being ported ? Any online chat ?
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Mark Taylor (@tails101) reported from Sheffield, England@EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Neil (@StupidNeilAgain) reported@ClarityClack @EE That’s what I did in the end. They’re really good when you reach someone, the automated menu is crap
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Simon (@Simon_McNair) reported@lebara customer service isn't a patch on @EE but it's too late to change now. I wonder if, in a years time, I'll be moving back to EE.
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Gav ✋🏼👍🏼 (@gavcraik) reported@EE hi there I am trying to get 7 day EU pass added to all 4 phones on my account, but it is not letting me add them, can you help please
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Hazard Hyena (@hazardhyena) reported@TheBeardedNardo @EE And medical reasons should not be required by any company to accommodate for a business to prioritize their customer to me that just sounds like a scam or a way for you to sell clients information I would never work with a company like that nor would I recommend such a company
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Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reported@EE The issue is that no decent signal here from any of the providers. It's something I know our local council and MP are trying to address but, so far, are making no headway. But any tips on making calls during power cuts and with no mobile signal would be appreciated!
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Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reportedJust had a power cut in #WestOxon. It's times like this you realise the importance of a usable mobile signal. It's a shame @EE and other providers don't recognise this and refuse to accept their signal here is not fit for purpose.
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Bear29 (@29Bear29) reported@EE why is your website such none functional dog **** for doing the simplest thing, can’t download bills, can’t even put an EU roaming package on and all this on a business account
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JC (@jaykona3670) reported@EE how do I cancel my broadband witb EE, sick to death of EE, everyday there is a connection issue
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Stuart Smith (@Galaxy42_) reportedIf any company SELLS a product online, they should be legally forced into allowing customer to cancel online. Some people have terrible anxiety when it comes to making/receiving phone calls & those companies (like @EE) prey on those people.
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F3spirit (@originaf3spirit) reported@EE we have 6 days of intermittent services. Access to account challenging. EE have given another customer reimbursement of a monthly charge for a days interrupted service Another customers restrictions? Why?