EE Outage Report in Wales, Rotherham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Wales, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Wales, Rotherham, England
The most recent EE outage reports came from the following cities: Sheffield, Chesterfield, Doncaster, Mexborough and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Wi-fi | |
| Chesterfield |
Phone | |
| Chesterfield |
TV | |
| Chesterfield |
TV | |
| Sheffield |
Internet | |
| Doncaster |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wales, England
Latest outage, problems and issue reports in Wales and nearby locations:
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How can you help when I can’t physically speak to you ?
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S.robbo
(@stuartghostride) reported
from
Wales, England
@EE On the phone to customer services promised me a new product go into store they will give you a new one only to come away with a 2yr contract from the store . Not acceptable with a faulty product
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
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ANDREW TAYLOR
(@kippa_10) reported
from
Tickhill, England
@EE That would be an additional technical challenge as I’ve never cast anything from my mobile device previously. Mobile app works, changed the password, had the confirmation from EE and BT regarding the subscription upgrade but still won’t let me login.
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.
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♡Kelly-Marie♡
(@freckleykell) reported
from
Hellaby, England
@EE I presume EE is having the same outage as Vodafone.
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE Did that yesterday they can’t help 🤯
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* 🦦
(@niccidiane_lfcx) reported
from
Rotherham, England
@kieran_stanley @EE My last one was worse, multiple cracks bad enough I had to get a protector to stop it getting more damges until I could trade in 😅 paid £100 so they could refurb it, hoping this is similar/less 😅
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Alison Shea
(@PinkFunshine) reported
from
Sheffield, England
@drbillgibson @EE Right up there with @curryspcworld for customer service then, currently fuming 🤬
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Liam Ward
(@wardysays) reported
from
Sheffield, England
@EE I’ve put in a formal complaint and will Dm you it now. I’ve been told another 48 hour wait dispute being told Tuesday, weds and now 48 hours. Clearly trying to keep me beyond my 14 day cooking off period
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nofuckingfilter
(@nofuckingfilte1) reported
from
Sheffield, England
I’ve never had anything negative to say about @EE until now. I’m a great paying customer and have been for years but all of a sudden my broadband has been dodgey? Customer services were no help 😒 #help
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE How do I log an official complaint
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
-
dazzer
(@spud279) reported
from
Oughtibridge, England
@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support
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Martyn 🇬🇧🍸🔫
(@dubblow7) reported
from
Sheffield, England
@EE Just received a text supposedly from EE saying they need my details because they can’t bill me for my broadband??? Can you help tried to ring but there is a 25p charge? Can you assist? Thanks
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Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
Turns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training
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Daniel Herrick
(@dansheffield) reported
from
Sheffield, England
@EE is there a problem with your internet? We have had a rubbish strength of 12mb since last night? Paying for the 149mb so this is not good
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Scott Davidson
(@scottyd501) reported
from
Rossington, England
@Mluddy1997 @EE Then maybe ask your employer for help
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah ⚔
(@Hannahh182) reported
@avza91 @EE @O2 EE are awful, left them ages ago for Vodafone who are also alright
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Steve
(@steve_upfront) reported
@EE @EE There has been a service problem in B74 since Thursday. My 85 years old mother has not been able to make or receive calls. What is going on?
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only me
(@kevharv52) reported
@EE @btsport Hello 3 times I've asked for help and nothing
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🐼
(@__readysetgo) reported
@EE Good morning, hope you had a good Christmas! Hoping you can help, I'm with EE atm and looking to buy a new phone and possibly switch to a SIM only contract with my current number but my current phone is broken and my SIM is stuck inside. How do I order a replacement SIM?
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Vish
(@v1shal_r) reported
@EE hey, on my benefits, it says I can cast bt sport onto my apple tv, I can only get sound for some reason and also when I download the app on there, says I don't have a subscription, can you help?
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Richie
(@richiehawley1) reported
@EE Not sure why you’re bothering with 5g when you can’t even fix your 3 and 4g for 4 weeks now. Not good!
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Sumit
(@sumitmmxx) reported
@EE Is there a problem with your online account system? I am not able to login anywhere, neither iOS app nor the web browser.
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Steve
(@steve_upfront) reported
@EE There has been a service problem in B74 since Thursday. My 85 years old mother has not been able to make or receive calls. What is going on?
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Shaun Edwards
(@Shauned92) reported
@EE can't believe after so many years of being on EE you jump hike up the prices on my bill whilst my contract is already more expensive than it would be with other networks no help at all
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Angela Greig Congalton
(@AngelaGreig7) reported
@EE we have been on phone for@hours to customer service to get a watch set up, after being in shop on November 14th seemingly we are not account holders yet you take our money every month giving till end of day to be sorted out we both be leaving EE shambles of a company