EE Outage Report in Wales, Rotherham, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Wales, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (49%)
-
Phone (24%)
-
Wi-fi (13%)
-
Total Blackout (8%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Wales, Rotherham, England
The most recent EE outage reports came from the following cities: Sheffield, Doncaster, Rotherham, Mexborough and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Phone | |
| Doncaster |
Wi-fi | |
| Rotherham |
Wi-fi | |
| Doncaster |
Internet | |
| Mexborough |
Wi-fi | |
| Doncaster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wales, England
Latest outage, problems and issue reports in Wales and nearby locations:
-
Daniel Herrick
(@dansheffield) reported
from
Sheffield, England
@EE is there a problem with your internet? We have had a rubbish strength of 12mb since last night? Paying for the 149mb so this is not good
-
S.robbo
(@stuartghostride) reported
from
Wales, England
@EE On the phone to customer services promised me a new product go into store they will give you a new one only to come away with a 2yr contract from the store . Not acceptable with a faulty product
-
Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
-
ANDREW TAYLOR
(@kippa_10) reported
from
Tickhill, England
@EE That would be an additional technical challenge as I’ve never cast anything from my mobile device previously. Mobile app works, changed the password, had the confirmation from EE and BT regarding the subscription upgrade but still won’t let me login.
-
Scott Davidson
(@scottyd501) reported
from
Rossington, England
@Mluddy1997 @EE Then maybe ask your employer for help
-
nofuckingfilter
(@nofuckingfilte1) reported
from
Sheffield, England
I’ve never had anything negative to say about @EE until now. I’m a great paying customer and have been for years but all of a sudden my broadband has been dodgey? Customer services were no help 😒 #help
-
Scott Davidson
(@scottyd501) reported
from
Rossington, England
@DamoTheSequel @Arnie1421 @VodafoneUK Same problem for me but my area it’s @EE
-
Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE How do I log an official complaint
-
* 🦦
(@niccidiane_lfcx) reported
from
Rotherham, England
@kieran_stanley @EE My last one was worse, multiple cracks bad enough I had to get a protector to stop it getting more damges until I could trade in 😅 paid £100 so they could refurb it, hoping this is similar/less 😅
-
Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ sim incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
-
♡Kelly-Marie♡
(@freckleykell) reported
from
Hellaby, England
@EE I presume EE is having the same outage as Vodafone.
-
Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How can you help when I can’t physically speak to you ?
-
dazzer
(@spud279) reported
from
Oughtibridge, England
@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots
-
Liam Ward
(@wardysays) reported
from
Sheffield, England
@EE I’ve put in a formal complaint and will Dm you it now. I’ve been told another 48 hour wait dispute being told Tuesday, weds and now 48 hours. Clearly trying to keep me beyond my 14 day cooking off period
-
ANDREW TAYLOR
(@kippa_10) reported
from
Tickhill, England
@EE Hi, still the same problem.
-
Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
Turns out that @EE ‘s unlimited data offering is limited by the incompetence of their staff who cancel SIM cards and leave customers with no service at all. @MarcAllera needs to really review processes and training
-
Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE Did that yesterday they can’t help 🤯
-
Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE @MarcAllera you really employ some incompetent people. Paid £93 for the past 23 months. Phoned to upgrade and 24 hours later my esim has been cancelled! I now have no service until a physical sim arrives. Pathetic. May cancel upgrade and go to @VodafoneUK
-
Dave Lindsay
(@lindsaydr) reported
from
Sheffield, England
@EE Just a shame the person I spoke to cancelled my esim instead of leaving connected until physical sim arrives as I asked. I now have no signal at all. Unlimited everything is great but it is limited by the incompetence of your support
-
Mark Taylor
(@tails101) reported
from
Sheffield, England
@EE Hey Guys. I recontracted my small business plan on Friday and it’s supposed to come with a smart benefit - was told to text pick to 150 to chose. But that just comes back with a list of 150 options and if I look at MyEE is states smart benefit excluded. Please help! Thanks.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
catrad
(@catrad) reported
@EE Hi Sam, yes, I originally tried through my account using my saved billing details, and when that didn’t work I found the page you sent me, exactly the same problem.
-
Mum-ble
(@jibble_jabber) reported
@ThreeUK DON’T BUY A BUSINESS PHONE CONTRACT WITH THIS COMPANY - CUSTOMER SERVICE IS APPALLING & YOU ONLY GET 12gb IF USING ABROAD & YOU CAN’T BUY ADD-ON @EE & get 50gb NON BUSINESS
-
Mikhail T
(@mjtfreeze) reported
@EE I need a case reopened. Signal is still terrible. Do you guys have masts in my area?
-
hanz
(@Hankl610) reported
@EE I've ordered a phone online and was asked to call and confirm details. Which isn't very convenient as my old phone is broken, i don't have a landline or a workphone, and I live alone.
-
Dumpty ******
(@Dumpty148) reported
@aimeejayneyoung @EE Exactly the same thing I faced and when I tried contacting support for almost two months and all I got was automated robot replies, and no answers I resulted to Multitask_Support on Instagram and they got everything to work in few mins
-
AveravalLevor
(@AveravalL) reported
@EE Broadband is something many rely on at the moment as we’re all being cautious given the current circumstances and with your network always cutting out we find it hard to get many things done. My partner works from home and without the internet he cannot do his job. [1/2]
-
Ash
(@ashvxm) reported
@EE hi, I need your help asap. My phone has completely lost signal I cant even call 150
-
Kevin
(@83shazam) reported
@EE Yes I am able to make it the app won't open and the phone service just cuts out after it tells me there's a problem. Il try the link now. Thanks for the speedy reply
-
catrad
(@catrad) reported
@EE Hi, an update for you. I’ve managed to make a payment but I had to do it on my laptop, it still won’t work from my phone as it won’t take me to the bank’s confirmation page. Don’t know if that helps you pinpoint the problem. Please fix it before I need to top up again in 9 weeks!
-
Kim
(@sraaj) reported
@EE Can I get a refund on we pay as you network for unused credit? Or can it be transferred to a new pay as you go number?