EE Outage Report in Wales, Rotherham, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Wales, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (24%)
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Total Blackout (22%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Wales, Rotherham, England
The most recent EE outage reports came from the following cities: Sheffield, Rotherham, Chesterfield, Doncaster and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Phone | |
| Rotherham |
Phone | |
| Sheffield |
Internet | |
| Sheffield |
Phone | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wales, England
Latest outage, problems and issue reports in Wales and nearby locations:
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Kimberley Ackroyd
(@AckroydKim) reported
from
Doncaster, England
@EE wow EE really know how to make it easy for customers, can’t get on webchat then website stops working and also offering me ‘deals’ which are loads cheaper with other companies.... wanted to sort my broadband with you as well 👎🏻knows how to send a customer elsewhere
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JuneC
(@sewingyorkie) reported
from
Doncaster, England
Word of warning !!!! Just had scam text message saying problem with processing bill supposedly from @EE Rang them on 150 ( not the number on text message ) Problem sorted Thank you
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Scott Davidson
(@scottyd501) reported
from
Rossington, England
@DamoTheSequel @Arnie1421 @VodafoneUK Same problem for me but my area it’s @EE
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Visit #OurCowMolly’s Open Farm Sunday 9th June
(@OurCowMolly) reported
from
Sheffield, England
@1GarethWynJones @EE Don’t forget you’ve 30 days to cancel.
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Daniel Farrar
(@DannyFarrar1987) reported
from
Rawmarsh, England
@EE @MarieDawn83 They will help @NHS with unlimited data but not a temporary phone so they can use the data and keep in contact
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ANDREW TAYLOR
(@kippa_10) reported
from
Tickhill, England
@EE That would be an additional technical challenge as I’ve never cast anything from my mobile device previously. Mobile app works, changed the password, had the confirmation from EE and BT regarding the subscription upgrade but still won’t let me login.
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Bridgette Perks
(@perksy1) reported
from
Doncaster, England
@EE credit where it’s due...phone stolen so middle of night spoke to a EE super helpful and advised fully next steps- went to Doncaster EE store, saw Emily, and again customer service excellent 5* EE 5*
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Dan
(@danowl16) reported
from
Sheffield, England
@EE It lets me sign in but doesn’t have my EE 6 months attached to my account
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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Aaran Brown
(@AaranBrown) reported
from
Rawmarsh, England
@EE Ah that sucks! Yeah wanting the iPhone 11 pro I think buy was really liking the free switch with it coming upto Xmas 😫
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Danny Jones🦉🦉
(@Dannyajones1867) reported
from
Hoyland Nether, England
@EE my EE app not working just keeps saying there is a fault
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Aaran Brown
(@AaranBrown) reported
from
Rawmarsh, England
@EE Full of great ideas me! Keep me updated! But there’s always ‘new customer offers’ everywhere you look! But very little ‘longer term customer offers’ I strongly believe businesses are missing a trick with that! If you don’t award loyalty customers will leave to take advantage of
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JuneC
(@sewingyorkie) reported
from
Doncaster, England
Getting fed up of broadband going down Varies time of day and length Tonight down for 1 hour !!.😡 @EE
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matthew snell
(@snell220786) reported
from
Worksop, England
@MrRPrepPE @EE It’s not just me then, full 4g signal and it’s like dial up, taking forever to load anything if at all 😡
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@NO.TO.BREXSHIT
(@REACHHomes1) reported
from
Sheffield, England
@EE @O2 thanks for cutting off mobile service to my and my son’s mobiles as soon as PAC codes requested while we’re still on airtime we’ve paid for and before we’ve got @VodafoneUK sims. Really helpful, my business is unworkable without a phone. Odd that both went same day!!!
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Danny Gartside™
(@Danny_Gartside) reported
from
Sheffield, England
@davidhaslehurst @EE It was probably instore, her 2yr contract has just come to an end which was £15 for 250mb and about 150mins and 500 txt which was shocking anyway so I’ve told her I’d arrange a sim only but the store have sold her a shit one again, £12 for 1gb data and locked in for 12mnths! 😡
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Reesy 👑&🇬🇧
(@Grumpy0ldSod) reported
from
Sheffield, England
@Emerald88793138 @EE Oh sorry, was actually replying to ee's response. I'm completely with you, it's beyond the joke. Had my mate 20 pro over a year now and in that time have had 2 security updates. IIRC ee was extremely slow on the uptake with 9.1 as well, I didn't get it until May released Feb 🤔
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Mark
(@markymato) reported
from
Brampton Bierlow, England
@EE stop sending me shit texts about free data. NHS staff with no email are exempt. As are all the other key workers. I suppose fat karen in Hr will be happy
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ANDREW TAYLOR
(@kippa_10) reported
from
Tickhill, England
@EE Hi, still the same problem.
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Just Craig
(@JustCraigyp) reported
from
Sheffield, England
If you transferred your number from @O2 to @VodafoneUK a week ago and you’ve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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David Croy
(@inverarish) reported
@EE tried to get through to you a few times. Product not what I’m paying for. Help!
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Billy Taylor
(@BillyyTaylor) reported
I’m sure the EE app is down more than actually working these days! @EE sort it out
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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rebeccalouise.
(@littleleggss) reported
@JasminePhoenix_ @EE Literally sick and tired of never having any signal I wouldn’t mind if I lived in the middle of nowhere driving me mad 😩😩 xxxx
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Richard Whittam
(@RichardWhittam) reported
@EE No problem just replied back now
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kvder
(@kvderrr) reported
@EE hi I am on the EE mobile network with the Apple se 2020, could I get a Apple Watch on a cell data plan to make call etc on the watch ? How much is it ?
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RustyRed
(@RustyRed_) reported
Anyone else here on EE having issues with the broadband and unable to call EE? All I get is "server unreachable" when trying to call them @EE Anyone know how else I can try to reach out to them? A live support link maybe?
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Kerrylouise Edge
(@Princesskizzi84) reported
@EE I'm absolutely fuming been a customer for 8 years and just been called a liar from your tier 2 tech team I won't be paying anymore bills
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meg
(@acnh_arlandria) reported
@EE i ordered a phone today (18th) and didn’t realise i had selected an expert to help me set up, is there a way for me to cancel this as this is not necessary for me
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Tam
(@toskita) reported
@EE all I want is a replacement sim which I was told was being sent. None arrived been chasing up with no success.. So far spoke the 4 people 3 cc one online was told to use app... Nothing there to obtain replacement sim.. Terrible waste of staff time.I lost Orginal one.