EE outages and service status in Heage, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Heage, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Heage, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 21: Problems at EE
EE is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Heage, England
The most recent EE outage reports came from the following cities: Derby, and Ashbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Derby
|
Wi-fi | 16 days ago |
Community Discussion
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EE Issues Reports Near Heage, England
Latest outage, problems and issue reports in Heage and nearby locations:
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Ishaq (@ishaqmadan) reported from Derbyshire, England@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
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Marc Knight (@MarcRipleylatic) reported from Ripley, England@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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David Craven (@davidjcraven) reported from Derbyshire, EnglandIncidentally @EE this is being done on your behalf, and makes you look bad by proxy.
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Pete Gerrard (@PeteGerrard) reported from Derbyshire, England@EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.
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PHIDIZZ🏄🏿♂️ (@Phidizz) reported from New Basford, England@EE worse customer service and internet providers LOL
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🏴chris holley🏴 (@chrisholley12) reported from Beeston, England@EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer
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Adam Fisher (@AdamFisher02) reported from Derbyshire, EnglandDisgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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Richard Radford (@richradford79) reported from Mansfield Woodhouse, England@EE never mind landing a plane, how about trying to let us land a phone call? Recent service has been shocking. I can’t make calls YET AGAIN today in NG18
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Richard Radford (@richradford79) reported from Sutton in Ashfield, England@EE you are an absolute shower of ****. Yet again my business mobile won’t make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.
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Hoolibar 🏴 (@Hoofinbitofkit) reported from New Basford, England@EE My broadband keep dropping several times a day and it's severely impacting on working from home (dropped video calls etc). I live in the NG5 area, have tried all the online remedies but no improvement. Is this a local area issue or is my modem a problem? #pleasehelp
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Gareth English (@garethenglish86) reported from Eastwood, England@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England@EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown
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Ken Godber (@GodberKen) reported from Annesley, England@EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!
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🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England@EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬
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Sarah Bister 🦁🚴🍃💚🍃 (@sarahbister) reported from Glapwell, EnglandAnyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and can’t chase as my number is being ported ? Any online chat ?
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Buzz (@gbusby) reported from Duffield, England@EE Can’t login in on either the mobile app or the webpage.
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Lord William Niven (@bigbrawbill) reported from Ilkeston, England@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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EE Issues Reports
Latest outage, problems and issue reports in social media:
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Patty (@ale2883) reported@EE roaming is down, can’t call to report the issue and have tried everything from restarting my mobile phone etc, I need it for work and it’s been like this for over 2 hrs
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JC (@jaykona3670) reported@EE still waiting for the extender hub to resolved. Don’t say call customer services on 150, it doesn’t provide anything other than a rubbish text message service using a BOT.
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Gareth Owen (@gjo2405) reported@EE been trying all day to speak to someone about my WiFi router which can’t hold devices to it. Keep going through the text and waiting for someone to call. Seriously considering leaving. V poor service
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🌼Julie Anne🌼 (@JulesAP011) reported@EE As a New Customer for Broadband & Phone, I’m stunned at the poor service to date 🚩Faulty equipment on arrival, no callbacks as promised 🚩Repeatedly calling to get our BB installed & set up correctly! 🚩Now over 2.5hrs on phone over 2 days to get this sorted! Sort it!
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Clint Sookermany (@ClintNorDD) reported@EE @_nicks_tweets Hey @EE where can we go to receive more information now that we have no phone connection abroad whatsoever? It makes it impossible to login to your app or website!?! And we can't call?
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👨🏻💻 ⚡️ (@EadrictheWild) reported@TomTugendhat @O2 @EE Becuase partly we don't put enough masts In (5g requires them every 300 meteres in cities) and partly because there's 10 million people more using our phone network than in the official cencus
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𝒂𝒏𝒏 𝒎 (@a_n_n__m) reported@TomTugendhat @O2 @EE Canterbury has dreadful mobile network coverage too. Wherever else I go in the world, it’s not a problem.
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Pete Searle (@PeterSe38295412) reported@EE what an shockingly bad customer service you have. Ive been waiting on a manager to return a call since Monday. Its truly an appalling company.
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🐐 (@oatesch) reported@rorysutherland HS1/eurotunnel is a particular embarrassment. @EE were contracted to provide signal (perhaps just tunnels?) and yet there’s ~none
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Pete Searle (@PeterSe38295412) reported@EE So the promised phone call betweem 1pm & 2pm didnt materialise. Proper shoddy customer service. No one at your company in customer service deserves to be described as excellent.