EE Outage Report in Heage, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Heage, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Heage, Derbyshire, England
The most recent EE outage reports came from the following cities: Ashbourne, Nottingham, New Basford, Ilkeston, Heanor, Alfreton, Chesterfield and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Ashbourne |
Wi-fi | |
| Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Heanor |
Internet | |
| Alfreton |
Internet | |
| Nottingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heage, England
Latest outage, problems and issue reports in Heage and nearby locations:
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE Did that yesterday they can’t help 🤯
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Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service
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Mr Jamie Armstrong
(@ArmstrongKSU461) reported
from
Derbyshire, England
Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂
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Tas Smithers
(@TasTyke) reported
from
Belper, England
Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE How do I log an official complaint
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How can you help when I can’t physically speak to you ?
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Disgusting service by @EE
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michelle may
(@shellbell1234) reported
from
Stapleford, England
@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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Lewis Rymer
(@LewSci) reported
from
Wirksworth, England
@EE no network again in my area.
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Adam Fisher
(@AdamFisher02) reported
from
Chesterfield, England
@EE How do I get in touch with somebody and speak in the phone. Disgusting customer service
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
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Richard Fox
(@richardfox92) reported
from
South Normanton, England
@EE why can't I login to community or web site or My EE app
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Adam Fisher
(@AdamFisher02) reported
from
Derbyshire, England
Shocking customer service from @EE
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dave cox
(@onslowcox) reported
from
Heanor and Loscoe, England
@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
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DaveBarberrightback
(@DJBrightback) reported
from
Sutton in Ashfield, England
@EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Pietro
(@PSartori4) reported
@EE Where is Kevin Bacon when you need him, no EE signal in AL10 9BS for 6 hours. been happening on and off for 6 months. Pathetic company and customer service, nearly as bad as Three
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garry peace
(@gazrpeace) reported
@EE why is the signal so poor where I live and where i work
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Javier Cano 🦂
(@javiercanox) reported
@EE I was expecting my EE parcel today but the driver never arrived to my house and instead of this he posted “I’ve missed the parcel” along with a picture of a wrong house he was trying to deliver lol
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Cor zonder bril.
(@LifeatSkye) reported
@EE Hi there could you please help me? I've accidentally deleted my esim but unfortunately my normal sim card doesn't work. So I can't call or receive text to activate my sim.
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Cor zonder bril.
(@LifeatSkye) reported
Come on @EE can you please help me with my sim card?!
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stuart
(@staurt1) reported
People are always moan about @EE customer service. Well, their Business team were helpful
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Cor zonder bril.
(@LifeatSkye) reported
@EE Hi Ashleigh I am a bit puzzled why respond to a troll but not helping a real life customer who needs urgent help.
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Vezeh
(@v3zeh) reported
@DPDgroup_news Where’s my parcel ordered a phone from @EE and you’re constantly delaying it saying it’ll arrive today but never does!
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Matt Bennett
(@MattBennett93) reported
@EE It's for a mobile payment. I've been with you for years with no issues and this time around it's randomly not been taken. Could you look in to it for me? I don't want it to effect my credit rating for something I've not done.
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Lee Stewart
(@ls_1983) reported
Day two of @EE **** signal! Let’s wait for todays zero help and claims of how it’s a device issue even though everyone on ee in the office has no signal