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EE Outage Report in Heage, Derbyshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heage, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heage, Derbyshire, England 12/13/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heage, Derbyshire, England

The most recent EE outage reports came from the following cities: Derby, Chesterfield, Ilkeston, Nottingham, Alfreton, Spondon and Heanor.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomChesterfield Wi-fi
United KingdomIlkeston Internet
United KingdomNottingham Total Blackout
United KingdomNottingham Internet
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heage, England

Latest outage, problems and issue reports in Heage and nearby locations:

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • DJBrightback DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE How do I log an official complaint

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How can you help when I can’t physically speak to you ?

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE Did that yesterday they can’t help 🤯

  • LewSci Lewis Rymer (@LewSci) reported from Wirksworth, England

    @EE no network again in my area.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsJamesPowers James 🇬🇧 🇺🇦 (@ItsJamesPowers) reported

    @EE My DD has been taken and it appears that I've been charged £6.95 delivery due to completing the upgrade over the phone, I only called because the #MYEE System wouldn't allow it. charging me for your system errors seems very unfair!!

  • Lukey_Poynter Luke Poynter (@Lukey_Poynter) reported

    @EE is there an outage in Birmingham at the moment?

  • mattchandler95 - (@mattchandler95) reported

    @EE I have travel data pass and roam further; and i am in Australia, but I can only get SOS on my service? The same happened in America a couple of months ago?

  • RobClarke20 Rob Clarke (@RobClarke20) reported

    @ee I am mad as hell at you. I have been a customer since when you where Orange. You let me down. I spent £624 on a watch and between you and DPD you can’t even get it delivered. Think I’ll give O2 a call.

  • BouLiLau Bou (@BouLiLau) reported

    @EE Hi, since Wednesday the connectivity on my broadband has been slow on two mobile devices. Even other gadgets I have are struggling to connect to it

  • NickBradshaw_UK Nick Bradshaw (@NickBradshaw_UK) reported

    @EE Hi, why do bill reminders gone to my daughter and not to myself. The main number on profile is my number. Also, your app is crap, you can’t even make calls from it because it just glitches out.

  • OwoSakuraa Sakuu_Asmr (@OwoSakuraa) reported

    @EE Why the hell my wifi so slow? Literally trying to download a Unity package, and it's downloading at 1,5 KB/s -.- I am literally using the 5GhZ -.-

  • KintmLu Smallz_Z (@KintmLu) reported

    @EE Really disappointed to see how much more EE was charging me after being with them for so long- (before they were EE) compared to other companies as a new customer.

  • jakeclarke1306 J₳₭Ɇ (@jakeclarke1306) reported

    @KintmLu @EE Yup. My price increased from £51 p/m to £56. I’ll be going to another network for sure

  • phildiggens Philip (@phildiggens) reported

    @EE That’s my issue, despite the fact I live in a well populated urban area, this Openreach site tells me ‘ At the moment, we don't have any plans to upgrade your area to full fibre’. So I’m assuming it’s years away…?