EE

EE Outage Report in Heage, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heage, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heage, Derbyshire, England 11/17/2025 11:10

November 17: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heage, Derbyshire, England

The most recent EE outage reports came from the following cities: Nottingham, Derby, Spondon, Chesterfield, Ilkeston and Heanor.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomDerby Internet
United KingdomDerby Phone
United KingdomDerby Internet
United KingdomDerby E-mail
United KingdomSpondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heage, England

Latest outage, problems and issue reports in Heage and nearby locations:

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

  • richardfox92 Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE How do I log an official complaint

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How can you help when I can’t physically speak to you ?

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

  • DJBrightback DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • onslowcox dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • In_the_Works_PR Anna Melton (@In_the_Works_PR) reported from Chesterfield, England

    @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE Did that yesterday they can’t help 🤯

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Fankar91 ابن آدم‎(Adam) (@Fankar91) reported

    @EE can't make calls. Is there and outage?

  • andyvarns87 Andrew Varn (@andyvarns87) reported

    @EE hi, I can't seem to make calls and neither can 2 other people I know. We're all in different locations across London and using different phones. Is there an issue with EE?

  • Dave04057726 MerseyRed (@Dave04057726) reported

    @EE is there issues with mobile phone coverage? Currently cannot make or receive any calls and have full 5G coverage. Reset phone and still no joy and phone was working ok earlier

  • Schc_metal Sherry chandler (@Schc_metal) reported

    @EE is there a problem receiving and making calls to and from ee networks? Can't recieve any calls or make any calls. When will this be fixed?

  • PaulDuxbury Paul Duxbury (@PaulDuxbury) reported

    Shortly after I read the email from @EE advising that they are applying an increase of 14.4% during a #CostOfLivingCrisis I come to Twitter to see many people reporting that network is down for them. Presumably this inflation boosting increase will pay for basic connectivity? 😐

  • Slacker_Shack Slacker Shack (@Slacker_Shack) reported

    Hi @EE I'm currently unable to make calls from my phone. It just ends call without connecting. Can you help?

  • matthew_hickey_ Matthew Hickey (@matthew_hickey_) reported

    @ee is the network down, I can’t seem to make outbound calls?

  • Ed40Carter Ed Carter - ed40carter@mastodonapp.uk (@Ed40Carter) reported

    @EE hello - my mobile phone isn’t allowing me to call anyone, your messaging service on your website doesn’t work, and I cannot call you on 150 because….my mobile isn’t allowing me to call anyone. Is there an issue I need to be aware of?

  • davidmcdaid0 David Mcdaid (@davidmcdaid0) reported

    @EE avoid at all cost customer service is ******* *****.

  • s_mcgibblets Seb Mcgibblets (@s_mcgibblets) reported

    @EE @SamsungUK @B0aty Might order it, if you fix your network in central belt of Scotland. Me, colleagues and Family can’t make calls and no mention of this on your twitter