EE outages and service status in Heage, England

Problems in the last 24 hours in Heage, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heage, England

The most recent EE outage reports came from the following cities: Derby, Ashbourne, and Ilkeston.

City	Problem Type	Report Time
Derby	Wi-fi	1 day ago
Ashbourne	E-mail	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Heage, England

Latest outage, problems and issue reports in Heage and nearby locations:

• 
  Pete Gerrard (@PeteGerrard) reported 13 seconds ago from Derbyshire, England

  @EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.

• 
  Buzz (@gbusby) reported 8 minutes ago from Duffield, England

  @EE Can’t login in on either the mobile app or the webpage.

• 
  🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported 11 minutes ago from Matlock, England

  @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

• 
  Sarah Bister 🦁🚴🍃💚🍃 (@sarahbister) reported 16 minutes ago from Glapwell, England

  Anyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and can’t chase as my number is being ported ? Any online chat ?

• 
  David Craven (@davidjcraven) reported 20 minutes ago from Derbyshire, England

  Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

• 
  Ishaq (@ishaqmadan) reported 21 minutes ago from Derbyshire, England

  @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

• 
  Cast Fireplaces (@castfireplaces) reported 23 minutes ago from Ripley, England

  So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

• 
  Adam Fisher (@AdamFisher02) reported 27 minutes ago from Derbyshire, England

  Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

• 
  Gareth English (@garethenglish86) reported 27 minutes ago from Eastwood, England

  @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

• 
  Bruce Wiggins (@BruceWiggins) reported 27 minutes ago from Derbyshire, England

  @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

• 
  Richard Radford (@richradford79) reported 34 minutes ago from Mansfield Woodhouse, England

  @EE never mind landing a plane, how about trying to let us land a phone call? Recent service has been shocking. I can’t make calls YET AGAIN today in NG18

• 
  andrew anthoney 🍋 (@andytoon30) reported 37 minutes ago from Mansfield Woodhouse, England

  @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

• 
  Richard Radford (@richradford79) reported 40 minutes ago from Sutton in Ashfield, England

  @EE you are an absolute shower of ****. Yet again my business mobile won’t make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.

• 
  Hoolibar 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Hoofinbitofkit) reported 43 minutes ago from New Basford, England

  @EE My broadband keep dropping several times a day and it's severely impacting on working from home (dropped video calls etc). I live in the NG5 area, have tried all the online remedies but no improvement. Is this a local area issue or is my modem a problem? #pleasehelp

• 
  terry eleftheriou (@terry_terry) reported 44 minutes ago from Beeston, England

  .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

• 
  Richard Fox (@richardfox92) reported 47 minutes ago from South Normanton, England

  @EE why can't I login to community or web site or My EE app

• 
  NIGEL M 💛🖤 (@YorkKnightsFan) reported 52 minutes ago from Derbyshire, England

  @EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported 52 minutes ago from Beeston, England

  @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

• 
  ianisnew (@therealianisnew) reported 53 minutes ago from Derby, England

  @EE I pay £14 a month for unlimited everything on my mobile because I've been a customer for nearly 10 years. I just got an email saying you're putting prices up 18%!? £2.50 a month increase? What is that? 5 times inflation? How is that remotely reasonable?

• 
  Marc Knight (@MarcRipleylatic) reported 57 minutes ago from Ripley, England

  @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shaun Adams (@shaundadams) reported 5 minutes ago

  @EE This doesn’t help. There is no guidance advice just a vague claim. I cannot trust the information provided. I was offered a call from EE, I provided my details and have heard nothing. Given the size of your organisation this all reflects very poorly.

• 
  Matt (@mechmonkey) reported 7 minutes ago

  @EE Resolved, the customer care dude in Cardiff was awesome.

• 
  Martin Powell (@MartinPowe16355) reported 7 minutes ago

  @loisgriff_ @EE Loads in fochriw do especially down the bottom beth

• 
  𝕧𝕚𝕠𝕝𝕖𝕥 𝕞𝕒𝕫𝕖｡˚☽˚｡⋆ 𓆉⋆｡˚⋆❀ 𓇼 (@violetmaze) reported 10 minutes ago

  @EE ARE RUBBISH. Parcel delayed and I am going on holiday. (Failed to send me a tracking email too). Told me to go to @RoyalMail sorting office and tell them which I just did. They told me it's EE problem not theirs and they should be dealing with it.

• 
  Stuart (@Stuart61838784) reported 10 minutes ago

  @EE why is always the last year of a contract and network goes to crap. The new pro always promise the network is going to get better so people get a new contract with you when you’re talking absolutely nonsense.?

• 
  GEORGE (@gogs42) reported 11 minutes ago

  @EE Okay so why is the app still not working then?

• 
  Tony C (@tonyc0506) reported 13 minutes ago

  @Yung_Wolfff @BenGungyal @EE Wtf. Incorrect pet. Wtf. EE was not created last year. Get your facts straight. Wtf.

• 
  Anoncchi (@Zahxi) reported 16 minutes ago

  @EE app is busted and the login page loops. Thanks for taking away useful functionality from the router and sticking it in an app that breaks half the time.

• 
  Luke (@lukey_jt91) reported 20 minutes ago

  @EE I am fed up of losing signal every time I leave the house.

• 
  Dave Read (@Yamanx1) reported 21 minutes ago

  @EE Why is streaming cut off at 200gb on the Isle Of Man? I’m sick to death of this regressive bullshit 17 years ago it was perfect, now I pay more than ever & it’s ****! @SureIOM used to be good, now it’s worse than it ever was before we even had 3-4g Starlink next year