EE Outage Report in Heage, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Heage, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at EE
EE is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Heage, Derbyshire, England
The most recent EE outage reports came from the following cities: Chesterfield, Nottingham, Mansfield, Ashbourne, New Basford, Ilkeston, Heanor, Alfreton and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Phone | |
| Nottingham |
Phone | |
| Nottingham |
Phone | |
| Mansfield |
Phone | |
| Mansfield |
Wi-fi | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heage, England
Latest outage, problems and issue reports in Heage and nearby locations:
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NIGEL M 💛🖤
(@YorkKnightsFan) reported
from
Derbyshire, England
@EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time
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🏴chris holley🏴
(@chrisholley12) reported
from
Beeston, England
@EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer
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Ishaq
(@ishaqmadan) reported
from
Derbyshire, England
@EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.
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Richard Radford
(@richradford79) reported
from
Sutton in Ashfield, England
@EE you are an absolute shower of ****. Yet again my business mobile won’t make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE How do I log an official complaint
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Cast Fireplaces
(@castfireplaces) reported
from
Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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Samm 💙
(@_S8MM1_) reported
from
Derbyshire, England
@EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,
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Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown
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Gareth English
(@garethenglish86) reported
from
Eastwood, England
@EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.
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Lynn Clayton
(@LynnC0924) reported
from
Pleasley, England
@EE Did that yesterday they can’t help 🤯
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David Craven
(@davidjcraven) reported
from
Derbyshire, England
Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.
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🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀
(@Kale_eesi) reported
from
Matlock, England
@EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬
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Sarah Bister 🦁🚴🍃💚🍃
(@sarahbister) reported
from
Glapwell, England
Anyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and can’t chase as my number is being ported ? Any online chat ?
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michelle may
(@shellbell1234) reported
from
Stapleford, England
@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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Richard Radford
(@richradford79) reported
from
Mansfield Woodhouse, England
@EE never mind landing a plane, how about trying to let us land a phone call? Recent service has been shocking. I can’t make calls YET AGAIN today in NG18
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Louise Chapman
(@loupnefc) reported
from
Mansfield Woodhouse, England
My contracts up with @EE next month and genuinely shocked at the price of upgrade deals. Can anyone recommend another network? Seen some good deals on 02 and Vodafone but only ever been on EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Barnes
(@LeeBXd) reported
@EE Hi, I am trying to login after coming back to EE sim only, have reset my password once already but keep getting, we cant log you in now!
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Dr Amanda R Beattie
(@AmandaRBeattie) reported
@EE its not great customer service when you are on hold 20+ minutes and your online chat support just hangs up when they decide they can't help. New Sim arrived saturday morning and I'm still not connected.
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GamingHulkster
(@GamingHulkster) reported
@Andy_LFC93 @virginmedia Appalling mate @EE your next with your awful 4g coverage
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Jodie nisbet
(@jodie_nisbet) reported
@EE anyone help @EE hi I have been asked to call you with my xko ready I don't even know what that is or why I need to call you help!
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it's my name not yours
(@sarloe1306) reported
@EE no one answering??..item ordered yet sent somewhere else??? Help me please
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Mal508
(@malcolm_spinks) reported
@EE I've sent a text to 150 and thought I would try on S.M. I placed an order on ee with upfront payment if you're not going to deliver my item please cancel and refund me. I've been given no updates whatsoever. Cheers.
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Lauren Nicholls
(@ljpnicholls) reported
@EE is there a way I can see if there has been any issue in my area with signal? Since I moved to 5G it’s been really bad, I can barely use the phone.
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Paula Beaton
(@WordNerdCopy) reported
@ee I am sick of being unable to make calls for over a week! Just terrible signal and a crackling line that cuts in and out. What am I paying for???
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Adam2398
(@adamchapman2398) reported
@EE is the My EE app not working? I can’t access it
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elly®
(@Reyne111) reported
@O2 trying to buy a phone, the website is down, and 202 is in an endless loop. Soooo, now what @EE fancy a new customer seen as O2 don't want my money?