EE outages and service status in Heage, England

Problems in the last 24 hours in Heage, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heage, England

The most recent EE outage reports came from the following cities: Ilkeston, and Derby.

City	Problem Type	Report Time
Ilkeston	Internet	16 hours ago
Ilkeston	Internet	2 days ago
Ilkeston	Internet	2 days ago
Derby	Wi-fi	19 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Heage, England

Latest outage, problems and issue reports in Heage and nearby locations:

• 
  Adam Fisher (@AdamFisher02) reported 4 minutes ago from Derbyshire, England

  Shocking customer service from @EE

• 
  Sarah Bister 🦁🚴🍃💚🍃 (@sarahbister) reported 4 minutes ago from Glapwell, England

  Anyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and can’t chase as my number is being ported ? Any online chat ?

• 
  Lynn Clayton (@LynnC0924) reported 7 minutes ago from Pleasley, England

  @EE Did that yesterday they can’t help 🤯

• 
  NIGEL M 💛🖤 (@YorkKnightsFan) reported 8 minutes ago from Derbyshire, England

  @EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks

• 
  PHIDIZZ🏄🏿‍♂️ (@Phidizz) reported 9 minutes ago from New Basford, England

  @EE worse customer service and internet providers LOL

• 
  Samm 💙 (@_S8MM1_) reported 12 minutes ago from Derbyshire, England

  @EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

• 
  Bruce Wiggins (@BruceWiggins) reported 13 minutes ago from Derbyshire, England

  @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

• 
  dave cox (@onslowcox) reported 13 minutes ago from Heanor and Loscoe, England

  @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

• 
  Gareth English (@garethenglish86) reported 16 minutes ago from Eastwood, England

  @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

• 
  Rhys Adams (@rhysadams) reported 17 minutes ago from Belper, England

  @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

• 
  Lord William Niven (@bigbrawbill) reported 26 minutes ago from Ilkeston, England

  So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

• 
  Mr Jamie Armstrong (@ArmstrongKSU461) reported 27 minutes ago from Derbyshire, England

  Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

• 
  Dawn Dobb (@dawn_dobb) reported 27 minutes ago from Sutton in Ashfield, England

  @EE Yes, she must have heard of this problem before, because she cancelled the payments straight away and credited my account. Very happy with the way my complain was delt with, just a pity I had to make the complaint

• 
  Lynn Clayton (@LynnC0924) reported 37 minutes ago from Pleasley, England

  @EE How do I log an official complaint

• 
  Sharon Croucher (@Sharon_dcfc) reported 39 minutes ago from Heage, England

  @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

• 
  Cast Fireplaces (@castfireplaces) reported 44 minutes ago from Ripley, England

  So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

• 
  Lord William Niven (@bigbrawbill) reported 46 minutes ago from Ilkeston, England

  @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

• 
  Tas Smithers (@TasTyke) reported 49 minutes ago from Belper, England

  Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

• 
  David Craven (@davidjcraven) reported 57 minutes ago from Derbyshire, England

  Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

• 
  andrew anthoney 🍋 (@andytoon30) reported 58 minutes ago from Mansfield Woodhouse, England

  @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  UnTzY 🚶🏻 (@untzy) reported 6 minutes ago

  @dcuthbert I'm on @EE and over the past year it's become useless. Says 5G doesn't load anything. Worst part the mobile signal is shocking and it drops nearly every call. As Soon as i'm out of contract they gone. Would be nice if they let me out for providing a **** service.

• 
  Bee Aware 🇬🇧 (@2BeeAware) reported 7 minutes ago

  Are you looking at Broadband and/or Mobile contract? DON’T go for @EE - in all the years of mobile contracts I have never come across a more USELESS company. I feel so sorry for the staff working for such a greedy, downright disorganised company.

• 
  Arnold Smith (@ArnoldLabour) reported 7 minutes ago

  @janettocornetto @EE Thanks! If you have any further problems with Google Maps, there's probably free apps on the Google Play Store (Open Street Map etc). Maybe very basic but better than no map at all.

• 
  Chloe 🪐🫧⚡️🪩✨ (@Chloe_DEathx) reported 13 minutes ago

  @EE I rang on the 6th and told you when the issue for me first started - it’s not just today I can’t connect. I pay a lot every month for the “plus” service for the abroad element and it’s not worked for almost two weeks

• 
  Patty (@ale2883) reported 13 minutes ago

  @EE @_nicks_tweets @ee how are we supposed to call when the line is down, it’s been like this for nearly 2hr

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 14 minutes ago

  @EE @EE further to this, I asked your complaints team to cancel the upgrade on my son's account - I do not want to be stuck on a new 24 mo contract so I can consider my options. They said they'd do it; then I received an email saying I had to go to the store; then the store refused.

• 
  Tom Andrews (@elondonlad) reported 15 minutes ago

  @status_is_down @EE yes, mine is not working!

• 
  Anthony Sheridan Neil ll (@AnthonyNumamoid) reported 15 minutes ago

  Having a slight problem with my @EE Phone contract, I had to change my number but forgot to add the new number to my @EE profile now it is only sending verification codes to my old number so I can’t access my contract details. Already dialled 150 but it didn’t help.

• 
  Mark Beardmore (@Beardmore8Mark) reported 17 minutes ago

  @TomTugendhat @O2 @EE Very easy solution - make the companies offer roaming to their customers when their service is poor- no infrastructure required, just a flick of a switch! Gives UK customers the same service as uk visitors much in the same way when we go overseas #roaming4all

• 
  Duncan (@Dunkcanio) reported 18 minutes ago

  @janettocornetto @EE I’m glad it’s not just me, but contacting ee is impossible abroad when they have cut off service and only on WiFi.