EE outages and service status in Heage, England

Problems in the last 24 hours in Heage, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heage, England

The most recent EE outage reports came from the following cities: Derby, Ashbourne, and Ilkeston.

City	Problem Type	Report Time
Derby	Wi-fi	4 days ago
Ashbourne	E-mail	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Heage, England

Latest outage, problems and issue reports in Heage and nearby locations:

• 
  Mr Jamie Armstrong (@ArmstrongKSU461) reported 5 minutes ago from Derbyshire, England

  Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

• 
  ianisnew (@therealianisnew) reported 12 minutes ago from Derby, England

  @EE I pay £14 a month for unlimited everything on my mobile because I've been a customer for nearly 10 years. I just got an email saying you're putting prices up 18%!? £2.50 a month increase? What is that? 5 times inflation? How is that remotely reasonable?

• 
  Bruce Wiggins (@BruceWiggins) reported 13 minutes ago from Derbyshire, England

  @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

• 
  Hoolibar 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Hoofinbitofkit) reported 13 minutes ago from New Basford, England

  @EE My broadband keep dropping several times a day and it's severely impacting on working from home (dropped video calls etc). I live in the NG5 area, have tried all the online remedies but no improvement. Is this a local area issue or is my modem a problem? #pleasehelp

• 
  dave cox (@onslowcox) reported 13 minutes ago from Heanor and Loscoe, England

  @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

• 
  Samm 💙 (@_S8MM1_) reported 15 minutes ago from Derbyshire, England

  @EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

• 
  DaveBarberrightback (@DJBrightback) reported 21 minutes ago from Sutton in Ashfield, England

  @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

• 
  Lewis Rymer (@LewSci) reported 21 minutes ago from Wirksworth, England

  @EE no network again in my area.

• 
  Marc Knight (@MarcRipleylatic) reported 23 minutes ago from Ripley, England

  @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

• 
  Ishaq (@ishaqmadan) reported 25 minutes ago from Derbyshire, England

  @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

• 
  NIGEL M 💛🖤 (@YorkKnightsFan) reported 31 minutes ago from Derbyshire, England

  @EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks

• 
  David Craven (@davidjcraven) reported 35 minutes ago from Derbyshire, England

  Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

• 
  Sarah Bister 🦁🚴🍃💚🍃 (@sarahbister) reported 37 minutes ago from Glapwell, England

  Anyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and can’t chase as my number is being ported ? Any online chat ?

• 
  🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported 37 minutes ago from Matlock, England

  @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

• 
  🌹M-K🌹 (@marie_kate2) reported 39 minutes ago from Matlock, England

  @Roobotham @EE Switch to 3 .I haven't had a problem in over ten years with them.

• 
  Lord William Niven (@bigbrawbill) reported 41 minutes ago from Ilkeston, England

  @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

• 
  Pete Gerrard (@PeteGerrard) reported 46 minutes ago from Derbyshire, England

  @EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.

• 
  Philip Mitchell (@Phil_Mitchell70) reported 48 minutes ago from Mansfield Woodhouse, England

  @EE I cannot make and receive calls on my mobile. I have tried to ring 150 with no success. Can you give me some indication as to when this will be fixed. Is this a regional or national problem.

• 
  Dawn Dobb (@dawn_dobb) reported 52 minutes ago from Sutton in Ashfield, England

  @EE Yes, she must have heard of this problem before, because she cancelled the payments straight away and credited my account. Very happy with the way my complain was delt with, just a pity I had to make the complaint

• 
  Cast Fireplaces (@castfireplaces) reported 57 minutes ago from Ripley, England

  So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Football Bet Club (@FtblBetClub) reported 8 minutes ago

  @England @EE No one, yet again poor, if use aint scoring more than 1 goal against New Zealand you got a big problem, Haiti battered them 4-0 the other day, embarrassing

• 
  🎃 Yung_Wolfff 🎃 #FBPE (@Yung_Wolfff) reported 11 minutes ago

  @BenGungyal @EE EE broadband didnt exist 15yrs ago wtf you talking about?! It was BT up until last year when EE took it over & creatd their own plans. I know coz I was moved from BT to EE when the company was bought out &Course it goes up it goes up every year march with the API even in contract

• 
  tommy diffey (@tommy_diffey) reported 12 minutes ago

  @EE absolutely shocking been trying to get hold of EE all day and had no luck your app is a pile of crap! New provider I think!

• 
  MD. European. 🇬🇧🇪🇺 (@surfdoctor) reported 13 minutes ago

  @robbopalmer @EE They miss sold me their latest package and then tried to add on extra charges for the parts of the package that they had already promised were included. I cancelled within 14 days but they then charged me for early termination and equipment I never had. Absolute racketeering.

• 
  Lord Pĥtẹvë Rəndom of Stoughəm Həll 🇺🇦🇺🇦🌈 (@PodmanG) reported 14 minutes ago

  @EE I trust that the long outage wasn't caused by an attack on our account or details.. it was down for quite a considerable time. Kindly advise.

• 
  beth a (@loisgriff_) reported 16 minutes ago

  @Darth_VaderNo1 @EE They are not crap down here; they may be up there, but not down here, and I’m talking about ee sim not internet, phone, or whatever else they offer.

• 
  Gary 📐 (@ChargingFamily) reported 18 minutes ago

  @GoodladAndrew @Revolut @EE Looks like EE will have me as a customer for a little longer.

• 
  nvc (@justnvc) reported 22 minutes ago

  Renting a new place next week: @EE: “Unfortunately we can’t activate your fibre broadband until the 26th as the previous tenant still has an active service.” Me: “But they moved out in April.” @EE: “Yes.” It’s not EE’s fault but lol, not a problem I thought could exist! 🥲

• 
  🤟🤟🤟 (@TakittyAi) reported 24 minutes ago

  @EE I having consistent connection issues with my broadband its a joke. It disconnects then when I try on the EE app it miraculously connects. I cant keep doing it

• 
  @TonTrollArmy (@TroveDesignHub) reported 25 minutes ago

  @EE EE is all about money, no more customer care. It’s a shame. You have lost your soul as a provider.