EE outages and service status in Heage, England

Problems in the last 24 hours in Heage, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heage, England

The most recent EE outage reports came from the following cities: Derby, Matlock, and Ilkeston.

City	Problem Type	Report Time
Derby	Internet	1 day ago
Matlock	Internet	20 days ago
Ilkeston	Internet	21 days ago
Ilkeston	Internet	1 month ago
Ilkeston	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Heage, England

Latest outage, problems and issue reports in Heage and nearby locations:

• 
  Sharon Croucher (@Sharon_dcfc) reported 1 second ago from Heage, England

  @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

• 
  ianisnew (@therealianisnew) reported 1 minute ago from Derby, England

  @EE I pay £14 a month for unlimited everything on my mobile because I've been a customer for nearly 10 years. I just got an email saying you're putting prices up 18%!? £2.50 a month increase? What is that? 5 times inflation? How is that remotely reasonable?

• 
  Cast Fireplaces (@castfireplaces) reported 4 minutes ago from Ripley, England

  So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

• 
  DaveBarberrightback (@DJBrightback) reported 6 minutes ago from Sutton in Ashfield, England

  @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

• 
  Adam Fisher (@AdamFisher02) reported 8 minutes ago from Derbyshire, England

  Disgusting service by @EE

• 
  michelle may (@shellbell1234) reported 9 minutes ago from Stapleford, England

  @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

• 
  terry eleftheriou (@terry_terry) reported 17 minutes ago from Beeston, England

  @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄

• 
  Richard Fox (@richardfox92) reported 19 minutes ago from South Normanton, England

  @EE why can't I login to community or web site or My EE app

• 
  David Craven (@davidjcraven) reported 23 minutes ago from Derbyshire, England

  Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

• 
  Louise Chapman (@loupnefc) reported 24 minutes ago from Mansfield Woodhouse, England

  My contracts up with @EE next month and genuinely shocked at the price of upgrade deals. Can anyone recommend another network? Seen some good deals on 02 and Vodafone but only ever been on EE

• 
  Samm 💙 (@_S8MM1_) reported 30 minutes ago from Derbyshire, England

  @EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

• 
  Buzz (@gbusby) reported 31 minutes ago from Duffield, England

  @EE Can’t login in on either the mobile app or the webpage.

• 
  Lynn Clayton (@LynnC0924) reported 34 minutes ago from Pleasley, England

  @EE Did that yesterday they can’t help 🤯

• 
  Lisa Bollington 💙 (@labollo) reported 34 minutes ago from Belper, England

  Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?

• 
  NIGEL M 💛🖤 (@YorkKnightsFan) reported 37 minutes ago from Derbyshire, England

  @EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks

• 
  Lewis Rymer (@LewSci) reported 41 minutes ago from Wirksworth, England

  @EE no network again in my area.

• 
  Lord William Niven (@bigbrawbill) reported 53 minutes ago from Ilkeston, England

  @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

• 
  Mr Jamie Armstrong (@ArmstrongKSU461) reported 58 minutes ago from Derbyshire, England

  Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

• 
  PHIDIZZ🏄🏿‍♂️ (@Phidizz) reported 59 minutes ago from New Basford, England

  @EE worse customer service and internet providers LOL

• 
  Pete Gerrard (@PeteGerrard) reported 59 minutes ago from Derbyshire, England

  @EE Patience @EE as they keep cutting me off mid conversation when addressing my complaints (plural). I just need @Ofcom to help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin Winstanley (@soupisready) reported 5 minutes ago

  @EE Your customer retention process has failed this week. initial transfer ok but no promised callback, no additional callback after escalation and a promise of another callback and promise of a line manager being copied in, latest promised callback from technical. didn’t happen

• 
  MsVictoria (@MsVictoria2) reported 5 minutes ago

  @EE Already done that. They were no help. Flatly refused to provide an extender which Sky did without question. There doesn’t appear to be any way to provide feedback to EE. I don’t have a TV license. I do not want to be able to see BBC. I can delete from Firestick but not from EE.

• 
  Stephen B (@Stephen40141780) reported 7 minutes ago

  @EE I may move my own phone & 2 family contracts to EE. Before I do, confirm whether EE has ever, currently, or plans to provide free/subsidised phones SIMs data or other support to organisations assisting illegal immigrants or asylum seekers in the UK? Straight answer please.

• 
  Marc Lancaster (@Kiefer1667) reported 9 minutes ago

  @EE no mobile signal at home for 2 days now, does this get taken off our bills as we're paying for a service were not getting, your app shows you are aware of an issue. Thanks...

• 
  joe bloggs (@thebadgerf1) reported 10 minutes ago

  @EE For all these phone company’s that state they offer 99% coverage of the uk, I must be the unluckiest man alive coz no matter where I go I seem to be in the 1% that has no ******* signal

• 
  Vicky (@Victori71226638) reported 11 minutes ago

  @EE I have tried and they have told me they can’t help?

• 
  JJ (@TrentRedsnor) reported 11 minutes ago

  @EE hi, you've sent me a lovely reward offer for a new Samsung phone but for trade ins my Samsung z fold 7 isn't listed, so can't purchase. Help?

• 
  Josh Russell (C) (@Josh_Russ10) reported 13 minutes ago

  @EE what the heck is going with your service lately? My connection has been woeful as of late

• 
  Rhian (@rhiangibson_) reported 15 minutes ago

  @EE That will be when we land back in the UK in a week. So frustrating that I’m completely unable to call customer services.

• 
  Daily Thoughts 🤷🏻‍♀️ (@dailythought99) reported 18 minutes ago

  @EE how do you justify £300 charges in one go to cancel wifi a bit earlier? You are money grabbing and have 0 ethics. I will never recommend you to anybody and will make sure everyone is aware how you operate as a business