EE outages and service status in Heage, England

Problems in the last 24 hours in Heage, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heage, England

The most recent EE outage reports came from the following cities: Derby, Ashbourne, and Ilkeston.

City	Problem Type	Report Time
Derby	Wi-fi	8 days ago

Community Discussion

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EE Issues Reports Near Heage, England

Latest outage, problems and issue reports in Heage and nearby locations:

• 
  Ishaq (@ishaqmadan) reported 37 seconds ago from Derbyshire, England

  @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

• 
  PHIDIZZ🏄🏿‍♂️ (@Phidizz) reported 3 minutes ago from New Basford, England

  @EE worse customer service and internet providers LOL

• 
  Ken Godber (@GodberKen) reported 4 minutes ago from Annesley, England

  @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

• 
  DaveBarberrightback (@DJBrightback) reported 4 minutes ago from Sutton in Ashfield, England

  @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

• 
  Lynn Clayton (@LynnC0924) reported 5 minutes ago from Pleasley, England

  @EE Did that yesterday they can’t help 🤯

• 
  NIGEL M 💛🖤 (@YorkKnightsFan) reported 5 minutes ago from Derbyshire, England

  @EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks

• 
  Lynn Clayton (@LynnC0924) reported 7 minutes ago from Pleasley, England

  @EE How do I log an official complaint

• 
  Louise Chapman (@loupnefc) reported 9 minutes ago from Mansfield Woodhouse, England

  My contracts up with @EE next month and genuinely shocked at the price of upgrade deals. Can anyone recommend another network? Seen some good deals on 02 and Vodafone but only ever been on EE

• 
  Mark HAWTHORNE (@jimmybumpkin) reported 9 minutes ago from Derbyshire, England

  @EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...

• 
  Tas Smithers (@TasTyke) reported 10 minutes ago from Belper, England

  Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

• 
  michelle may (@shellbell1234) reported 12 minutes ago from Stapleford, England

  @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

• 
  Richard Fox (@richardfox92) reported 16 minutes ago from South Normanton, England

  @EE why can't I login to community or web site or My EE app

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported 21 minutes ago from Beeston, England

  @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

• 
  terry eleftheriou (@terry_terry) reported 22 minutes ago from Beeston, England

  .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

• 
  Adam Fisher (@AdamFisher02) reported 27 minutes ago from Derbyshire, England

  Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

• 
  Samm 💙 (@_S8MM1_) reported 29 minutes ago from Derbyshire, England

  @EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

• 
  Bruce Wiggins (@BruceWiggins) reported 52 minutes ago from Derbyshire, England

  @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

• 
  Cast Fireplaces (@castfireplaces) reported 54 minutes ago from Ripley, England

  So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

• 
  Richard Radford (@richradford79) reported 58 minutes ago from Mansfield Woodhouse, England

  @EE never mind landing a plane, how about trying to let us land a phone call? Recent service has been shocking. I can’t make calls YET AGAIN today in NG18

• 
  Lisa Bollington 💙 (@labollo) reported 59 minutes ago from Belper, England

  Going on EE is the worst move ever absolutely terrible, cuts off every 2 mins @EE what’s going on?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sean (@Mint_Aero) reported 3 minutes ago

  @EE Possibly the worst customer service I have ever encountered, been led on for 2 weeks, had complaints closed without contacting me - different agents saying different things, including mis-information. Please advise your contact details for complaints, telephone, not 'email'

• 
  Tim (@TNS1184) reported 4 minutes ago

  @EE thanks i don't have access to a phone and when i go to make a claim it says the server is down to i can't proceed. also, i see i have the following EE insurance -but unsure as to whether that covers theft?

• 
  Kaci (@anon809) reported 10 minutes ago

  @EE is your service down right now because my mum hasn’t had any all day

• 
  Adniel💙 (@OdumahDaniel) reported 11 minutes ago

  @England @EE You’re very stupid. Man of the match for which useless game? Bunch of animals can’t beat New Zealand properly and u are asking who is my man of the match. The players the coach and admin you’re all big fools.

• 
  havoc ΘΔ (@wolfgirlthing) reported 12 minutes ago

  @EE your customer support is abysmal giving me the run round all week and now saying you cant help

• 
  lewis genney (@lewisgenney) reported 12 minutes ago

  @EE @EE still down! Please advise

• 
  Letitia Samuels (@LetitiaSamuels) reported 15 minutes ago

  @EE I haven’t had mobile signal since Monday. Please can someone contact me to discuss.

• 
  Chelsey (@chelshakespeare) reported 16 minutes ago

  @EE I know they’ll never see this, but after such an awful experience somewhere else, it’s nice that my even more local store is doing it right!

• 
  Alfie (@Cluelez9) reported 16 minutes ago

  @EE has the network been down the past few days , i cant seem to use any mobile data. ive had signal and 5G but it dosnt seem to work or load anything pages, or texts,calls over WiFi, on my data. ive restarted my phone multiple times, ive also tried the airplane mode trick

• 
  Loz Perugini (@LozzyPurry) reported 18 minutes ago

  @EE hey, my internet connection constantly drops. We’ve had numerous people out to “fix” it. It’s dropped 10+ times today alone. It’s abysmal