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EE Outage Report in Heage, Derbyshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heage, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heage, Derbyshire, England 02/12/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heage, Derbyshire, England

The most recent EE outage reports came from the following cities: Derby, Nottingham, Chesterfield, Mansfield, Ashbourne, New Basford, Ilkeston, Heanor and Alfreton.

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City Problem Type Report Time
United KingdomDerby Internet
United KingdomNottingham Internet
United KingdomChesterfield Phone
United KingdomNottingham Phone
United KingdomNottingham Phone
United KingdomMansfield Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heage, England

Latest outage, problems and issue reports in Heage and nearby locations:

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How can you help when I can’t physically speak to you ?

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE Did that yesterday they can’t help 🤯

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE How do I log an official complaint

  • chrisholley12 🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported from Beeston, England

    @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • DJBrightback DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • bigbrawbill Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • GodberKen Ken Godber (@GodberKen) reported from Annesley, England

    @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

  • ArmstrongKSU461 Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • ishaqmadan Ishaq (@ishaqmadan) reported from Derbyshire, England

    @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LordClutters LordClutters (@LordClutters) reported

    @EE it’s been fun trying to swap to u. An awful call application with the offer being sent to the wrong number, a failed credit search despite independently reviewed and found ‘excellent’ and the final insult - a cut a paste email saying we won’t review. Well **** you too #EE

  • AbdulHai23 Abdul Hai (@AbdulHai23) reported

    Hi @ee after gettina text I ordered a new SIM. I am a T-Mobile customer. When will my SIM arrive? Will my credit transfer? Can I use my current SIM whilst waiting for the new one? Can you check the address it has been sent to?

  • Janekelly25 Jane kelly (@Janekelly25) reported

    @EE But what about your #WiFi signal? Surely anyone buying a new phone will need one?

  • Janekelly25 Jane kelly (@Janekelly25) reported

    @EE I was advised by #BT to move to you a few months ago but your wifi provision seems similar to theirs - very poor. What service do you offer?

  • robfallows88 Rob F (@robfallows88) reported

    @EE Can you as the chat function in the app is terrible.

  • MatthewHollow MHP (@MatthewHollow) reported

    @EE I’m still on hold having given up already twice today because I can’t spend my WHOLE afternoon waiting on your poor service. I’m a business customer with 4 accounts but can’t speak to a human no matter how long I seem to wait. ITS JUST NOT GOOD ENOUGH!!!

  • KP_Automotive Karen Parry (@KP_Automotive) reported

    @EE …. At a loss with your customer service. You add a new line to my account, take unauthorised money and will not sort the issue. How hard can it be to sort?

  • EiSjrm Jeremy Murfitt (@EiSjrm) reported

    @EE Loughborough - very helpful staff and can’t fault the customer service especially as they have sorted out something which my fault

  • Touheyy Liam (@Touheyy) reported

    @EE Hi, can anyone help me. I want to use my phone abroad but not sure what I need to add on or if I’m already eligible to use my phone abroad. Thanks.

  • allycasetravel Ally Case (@allycasetravel) reported

    It’s 2022, I live in Bournemouth and I have to stand in my garden to get an @EE signal to be able to use my phone and my @virginmedia broadband goes down at least once or twice a week! I had better internet connection in Vietnam 5 years ago!!