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EE outages and service status in Heage, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Heage, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heage, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heage, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Heage, England

The most recent EE outage reports came from the following cities: Derby, Matlock, and Ilkeston.

CityProblem TypeReport Time
Derby Internet 15 days ago
Matlock Internet 1 month ago
Ilkeston Internet 1 month ago
Ilkeston Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Heage, England

Latest outage, problems and issue reports in Heage and nearby locations:

  • GodberKen
    Ken Godber (@GodberKen) reported from Annesley, England

    @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

  • AdamFisher02
    Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Shocking customer service from @EE

  • shellbell1234
    michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • onslowcox
    dave cox (@onslowcox) reported from Heanor and Loscoe, England

    @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

  • TasTyke
    Tas Smithers (@TasTyke) reported from Belper, England

    Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!

  • BruceWiggins
    Bruce Wiggins (@BruceWiggins) reported from Derbyshire, England

    @EE I've got a new EE contract. I already have an account (from an old contract). I can't attach my new number to it as it says account is closed. I owe nothing! Please help

  • _S8MM1_
    Samm 💙 (@_S8MM1_) reported from Derbyshire, England

    @EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

  • ishaqmadan
    Ishaq (@ishaqmadan) reported from Derbyshire, England

    @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

  • AdamFisher02
    Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service from @EE , my wife works within the NHS and has done for 19years however runs her mobile number through her dance school business that she has ran for nearly 13 years. Sent a NHS email for the free data offer however got declined. Terrible customer service

  • Sharon_dcfc
    Sharon Croucher (@Sharon_dcfc) reported from Heage, England

    @EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please

  • therealianisnew
    ianisnew (@therealianisnew) reported from Derby, England

    @EE I pay £14 a month for unlimited everything on my mobile because I've been a customer for nearly 10 years. I just got an email saying you're putting prices up 18%!? £2.50 a month increase? What is that? 5 times inflation? How is that remotely reasonable?

  • gbusby
    Buzz (@gbusby) reported from Duffield, England

    @EE Can’t login in on either the mobile app or the webpage.

  • garethenglish86
    Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

  • richardfox92
    Richard Fox (@richardfox92) reported from South Normanton, England

    @EE why can't I login to community or web site or My EE app

  • castfireplaces
    Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • terry_terry
    terry eleftheriou (@terry_terry) reported from Beeston, England

    @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄

  • dawn_dobb
    Dawn Dobb (@dawn_dobb) reported from Sutton in Ashfield, England

    @EE Yes, she must have heard of this problem before, because she cancelled the payments straight away and credited my account. Very happy with the way my complain was delt with, just a pity I had to make the complaint

  • ArmstrongKSU461
    Mr Jamie Armstrong (@ArmstrongKSU461) reported from Derbyshire, England

    Had to ring @EE broadband support spoke to Margret from Darlington. Was lovely and helpful. Even tho I had plugged the lead in to the ring place. I blame lock down not me 😂

  • andytoon30
    andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

  • bigbrawbill
    Lord William Niven (@bigbrawbill) reported from Ilkeston, England

    @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Hala_Lou
    Hala_Lou (@Hala_Lou) reported

    @EE 7 EE customers currently on holiday in France and not able to make/answer calls. Is there a network issue?!

  • Taylorgrey31
    Taylor Grey (@Taylorgrey31) reported

    @SpeedyTyping @EE That sounds incredibly frustrating, especially after being a loyal customer and giving them chances to resolve it. 💙 I hope EE listens and puts this right quickly. What outcome would make you feel fairly treated?

  • Michael66108716
    micka9990 (@Michael66108716) reported

    @EE Can you give me a number straight to customer support , be 10x easier if you had online chat like most suppliers have

  • sassybadassy15
    Jen (@sassybadassy15) reported

    @EE Morning Team. I would like to recognise the agent I spoke to just now for their excellent customer care and compassion in helping me a distressing situation. How can I pass this on?

  • martindudley20
    martin dudley (@martindudley20) reported

    @EE Outage issues in the HR8 area (Herefordshire)?

  • AndyRob04327914
    Andy (Honk Honk) Robertson (@AndyRob04327914) reported

    @EE where my ******* broadband that I pay a small fortune for? Nearly up to 32 hours of outage now.

  • PIXX3L5
    PIX (@PIXX3L5) reported

    I'm convinced that zero humans work for @EE what a **** storm of conflicting information. Repeating yourself over and over with different outcomes to only be put to someone else and repeat again and then told different information and other person wrong. FU EE FU

  • LtlVlgCakery
    Victoria Chamberlain (@LtlVlgCakery) reported

    @EE My mum has been without broadband for 7 days. Four days ago, my stepfather died at home. She is grieving and vulnerable, yet the service is still not fixed. EE promised a welfare team call at 7pm tonight. No one called. This is beyond unacceptable. We need urgent action NOW.

  • YasminStafford
    Yasmin Stafford (@YasminStafford) reported

    Just been told my complaint has been closed without being given any update or resolution??? @EE

  • CliveWilmot1
    Clive Wilmot (@CliveWilmot1) reported

    @EE That’s total nonsense. One of my team have spoken to EE abd they’ve advised they’ve a significant technical issue in Europe. “A few minutes abd it’ll be resolved”…it’s not been resolved and as for the chat…should anyone, let alone a business account holder wait an hour!?