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EE Outage Report in Heage, Derbyshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heage, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heage, Derbyshire, England 12/07/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heage, Derbyshire, England

The most recent EE outage reports came from the following cities: Ilkeston, Nottingham, Derby, Alfreton, Spondon, Chesterfield and Heanor.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomNottingham Total Blackout
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomNottingham Phone
United KingdomDerby Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Heage, England

Latest outage, problems and issue reports in Heage and nearby locations:

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • DJBrightback DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE Did that yesterday they can’t help 🤯

  • davidjcraven David Craven (@davidjcraven) reported from Derbyshire, England

    Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How do I get in touch with somebody and speak in the phone. Disgusting customer service

  • GodberKen Ken Godber (@GodberKen) reported from Annesley, England

    @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

  • ishaqmadan Ishaq (@ishaqmadan) reported from Derbyshire, England

    @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Chesterfield, England

    @EE How can you help when I can’t physically speak to you ?

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE How do I log an official complaint

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown

  • AdamFisher02 Adam Fisher (@AdamFisher02) reported from Derbyshire, England

    Disgusting service by @EE

  • chrisholley12 🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported from Beeston, England

    @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

  • garethenglish86 Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

  • _S8MM1_ Samm 💙 (@_S8MM1_) reported from Derbyshire, England

    @EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

  • YorkKnightsFan NIGEL M 💛🖤 (@YorkKnightsFan) reported from Derbyshire, England

    @EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks

  • Kale_eesi 🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England

    @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Christalla Christalla Kyriacou (@Christalla) reported

    @EE any news on when your website and app might be working again? I keep getting error messages but need to resolve an upgrade issue

  • Siansullivan3 Sian Sullivan (@Siansullivan3) reported

    @EE Thankyou still not sorted but diagnostic came back fine and have been told to phone regarding box replacement thankyou for your help and apologies for the snippy post 🙏

  • Adam_W48 Ads (@Adam_W48) reported

    @EE claiming to be the fastest network, but clearly the slowest delivery for a new device! Day 4 since ordering a new handset and absolutely zero comms, let alone a delivery

  • laurenahouse Laurena House (@laurenahouse) reported

    @EE Well thanks for trying to help but I had to go into a shop and get someone to sort it for me. Just being a bit dim and was too technical for me. Seems the phone you sent not having a sim in the first place could have been part of the problem but we will never know now. 🤞

  • dannywilco Danny (@dannywilco) reported

    Welcome @EE your arrogant and rude marketing team who just phoned have now lost you a customer. I'll be canceling my pay as you go work sim ASAP.

  • gary_mutimer G A R Y M U T I M E R (@gary_mutimer) reported

    Absolutely done with @EE I’ve got roaming on my account for both Europe and US and I’ve need been able to use my phone here in NY, unless I jump on the Wi-Fi. Try to contact them and made a complaint…. And nothing!!!

  • WillD861 Daryl (@WillD861) reported

    @EE 4 weeks of bad customer service and lies and the amount of stressed caused is a joke! customer service is that bad agents don't even send the complaints procedure when asked!

  • ach59 Adrian Hancock (@ach59) reported

    . @EE Has anybody else out there suffered from poor and frustrating service support from #EE about accessing voicemails- the pin reset process should be simple if they’d answer the phone or send a message that actually made sense #eesupportfailure

  • PRScredda 〓〓 Cornish Quiz on Sundays 🥟 (@PRScredda) reported

    @burngold @EE Can you hotspot a colleague or pop into a Starbucks? Wifi is virtually everywhere. I suppose you’ve switched the phone off and on? A reboot seems to sort for most with this issue!

  • BelindaBeeEvans Belinda Evans (@BelindaBeeEvans) reported

    @EE hi there unfortunately I have had to cancel my broadband with you since my service has been so poor for many, many months. The customer service rep spoke so quickly through the small print. I now see a “disconnection charge” maybe be payable - please advise what this is