EE outages and service status in New Basford, England

Problems in the last 24 hours in New Basford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in New Basford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near New Basford, England

The most recent EE outage reports came from the following cities: Nottingham, and Ilkeston.

City	Problem Type	Report Time
Nottingham	Internet	14 hours ago
Nottingham	Phone	1 month ago
Ilkeston	Phone	1 month ago
Nottingham	Total Blackout	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near New Basford, England

Latest outage, problems and issue reports in New Basford and nearby locations:

• 
  Marc Knight (@MarcRipleylatic) reported 4 minutes ago from Ripley, England

  @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

• 
  Ben Curry (@ElecInn) reported 6 minutes ago from Chellaston, England

  @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

• 
  DaveBarberrightback (@DJBrightback) reported 14 minutes ago from Sutton in Ashfield, England

  @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

• 
  Hoolibar 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Hoofinbitofkit) reported 14 minutes ago from New Basford, England

  @EE My broadband keep dropping several times a day and it's severely impacting on working from home (dropped video calls etc). I live in the NG5 area, have tried all the online remedies but no improvement. Is this a local area issue or is my modem a problem? #pleasehelp

• 
  Chloe Warren 👩‍🔬👩‍🔬👩‍🔬 (@Chlooee_w) reported 14 minutes ago from Lambley, England

  Appalling service from @EE yet again. Paid for delivery for 2 phones today, 1 arrived, 1 didn't because someone 'forgot to complete the order'. Absolutely unacceptable, and now one of us doesn't have a working phone for a week. DO NOT USE THIS COMPANY.

• 
  terry eleftheriou (@terry_terry) reported 18 minutes ago from Beeston, England

  @EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄

• 
  Dawn Dobb (@dawn_dobb) reported 22 minutes ago from Sutton in Ashfield, England

  @EE Yes, she must have heard of this problem before, because she cancelled the payments straight away and credited my account. Very happy with the way my complain was delt with, just a pity I had to make the complaint

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿chris holley🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisholley12) reported 22 minutes ago from Beeston, England

  @EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer

• 
  Rob Holland ⚽️🏐 (@fullpeltuk) reported 23 minutes ago from West Bridgford, England

  @Turkey_Twizzler @EE @virginmedia I’m back with EE having previously left 3 years ago as the service was bad. O2 weren’t much better really. My advice, shop around loads, price comparison sites are good now for letting you find loads of deals for the phone you want, your budget etc

• 
  Cast Fireplaces (@castfireplaces) reported 25 minutes ago from Ripley, England

  So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

• 
  Tyl’Ari (@tyl_ari) reported 34 minutes ago from Chellaston, England

  @EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things

• 
  Lord William Niven (@bigbrawbill) reported 41 minutes ago from Ilkeston, England

  @EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.

• 
  Ken Godber (@GodberKen) reported 42 minutes ago from Annesley, England

  @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

• 
  Ruthie Hyde (@LomaxHyde) reported 44 minutes ago from Radcliffe on Trent, England

  @EE I've been trying to get in touch for 3 days about phone problem...I reported it a few days ago and the fix hasn't worked. Completely understand your priorities but the help on your website doesn't answer my problem ...and I cant find any other way to contact you. Please help

• 
  dave cox (@onslowcox) reported 46 minutes ago from Heanor and Loscoe, England

  @EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky

• 
  terry eleftheriou (@terry_terry) reported 50 minutes ago from Beeston, England

  .@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently

• 
  Gareth English (@garethenglish86) reported 52 minutes ago from Eastwood, England

  @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

• 
  PHIDIZZ🏄🏿‍♂️ (@Phidizz) reported 52 minutes ago from New Basford, England

  @EE worse customer service and internet providers LOL

• 
  michelle may (@shellbell1234) reported 54 minutes ago from Stapleford, England

  @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

• 
  Richard Radford (@richradford79) reported 55 minutes ago from Sutton in Ashfield, England

  @EE you are an absolute shower of ****. Yet again my business mobile won’t make or receive calls. Costing me money. What an absolute **** show in todays day and age where I have to rely on @WhatsApp to make calls. Happens far too often in the NG18 postcode. Useless.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Hammans (@DarrenHammans) reported 7 minutes ago

  @EE @nickduval That seems to be an EE issue, not a Nick issue… Hopefully he takes his business elsewhere

• 
  Dean Tykester Holden 🩷🩷🩵🎗🩵🩵🩵🩵🩷🩷🩷🩷🩷🌻 (@thetykester) reported 9 minutes ago

  @WriteMindedPub @EE @Plusnet i switched to plusnet about 6 months ago, brilliant service first class customer service too, and deffo cheaper than EE my previous provider

• 
  Theloneliest Monk (@KvetchHell) reported 9 minutes ago

  @EE Your site has the facility to rearrange an engineer appointment, but it appears to have a design fault as there is no immediately obvious button to click in order to cancel. There also appears to be no online assistant service or contact email. V. poor 0/10.

• 
  Neil B 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@neilblackwood) reported 10 minutes ago

  @EE Should have ONT installed and active at my property by another provider on Thurs, can my pending order be converted into a Working Line Takeover / One Touch Switch instead of requiring new installation? If so, roughly how quick could EE service go live after the ONT is active?

• 
  David H❤💙kings (parody of myself) 🦅 (@HookmeisterG) reported 12 minutes ago

  @EE having issues speaking to one of your stores that have mis-sold a phone and being redirected to your main contact number who are pushing me back to store so in lovely loop of not getting matter resolved.

• 
  Gareth Bryning (@deadstar11) reported 13 minutes ago

  @EE hi why are your services just trying to upsell me on products and not deal with a simple issue I'm having

• 
  LadyBlues The question is always Cui Bono? (@Ladyblues666) reported 20 minutes ago

  @TweetForTheMany @bt_uk @EE I switched away from Virgin because of connectivity issues. Hope yours is better.

• 
  Mmck (@Mmck09) reported 21 minutes ago

  Oi @EE why your box telling me there’s a problem with my internet when every other channel works. Trying to watch some a league and your cutting out and blaming the max broadband possible. Sort your eetv out

• 
  Love2knit4love (@Love2knit4love) reported 22 minutes ago

  @EE Problem is I have had to leave the hospital without this resolved again after spending an hour on the phone last night trying to sort it & we wanted to have me named on the account so I could phone to sort this without having to fight through the system.

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 22 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog