EE Outage Report in Derby, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Derby, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Derby, England
The most recent EE outage reports came from the following cities: Derby, Derby, Nottingham, Loughborough, Swadlincote, Burton upon Trent, Ashbourne, Ilkeston and Heanor.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Phone | |
| Nottingham |
Phone | |
| Loughborough |
Wi-fi | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Derby, England
Latest outage, problems and issue reports in Derby and nearby locations:
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michelle may
(@shellbell1234) reported
from
Stapleford, England
@EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do
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Buzz
(@gbusby) reported
from
Duffield, England
@EE Can’t login in on either the mobile app or the webpage.
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webby1862
(@dwebbost) reported
from
Loughborough, England
@EE are you having broadband issues . In the LE11 area. Just had a call from BT saying all providers in area have slow running broadband and I can claim money back .
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Sharon Croucher
(@Sharon_dcfc) reported
from
Heage, England
@EE your network in Alfreton, Derbyshire (DE55) leaves a lot to be desired. Could this be looked into please
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Tas Smithers
(@TasTyke) reported
from
Belper, England
Got my new iPhone delivered by @EE yesterday. Very happy with it & service I received when order got temporarily lost in system - free wireless charging kit, thanks! Weirdly main thing I’m impressed with is delivery came in a reused cardboard box. 5 stars EE!
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terry eleftheriou
(@terry_terry) reported
from
Beeston, England
@EE is there a 4g issue today again. My phone isnt accessing anything unless in wifi again 🙄
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
@EE what's happening in with your signal, mine has got terrible for days now, never usually have a problem but cant seem to connect properly last couple of days, Ilkeston, derbyshire.
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Ken Godber
(@GodberKen) reported
from
Annesley, England
@EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!
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Cast Fireplaces
(@castfireplaces) reported
from
Ripley, England
So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out
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terry eleftheriou
(@terry_terry) reported
from
Beeston, England
.@EE is there something wrong with your network today. Cant make calls cant, cant recieve them. I'm having to tweet you because I cant call you. This has been happening for weeks/months now intermittently
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Rob moore🥩🥩🍺🍺
(@gonzbigdaf) reported
from
Burton upon Trent, England
Well after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓
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Jamie Livingston
(@pyebibby) reported
from
Burton upon Trent, England
@EE superb customer service once again! #thankyou it’s worth being a long term loyal customer in some cases 👌🥳😃
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Lord William Niven
(@bigbrawbill) reported
from
Ilkeston, England
So @virginmedia has been going off with technical faults from yesterday, My @EE is also been going off signal wise from yesterday is anyone else not think this is eerie and so so weird that both going down at the same time. Come on conspiracy theories welcome.
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Gareth Brown
(@gaznet) reported
from
Swadlincote, England
@EE Yes I upgraded to the sim only offer on Friday last week from my account after I logged in. Wasn’t sure if this is a problem@with my order or if I’m halfway through my billing cycle. Just concerned I have one email telling my one thing and a second telling me another.
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dave cox
(@onslowcox) reported
from
Heanor and Loscoe, England
@EE hi having a lot of trouble around my area with signal over past couple weeks got one bar if I’m lucky
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Daniel Hollins
(@lordhollins) reported
from
Hatton, England
@EE If you could provide a reasonable 4G service in LE19 first that would be great.
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Lewis Rymer
(@LewSci) reported
from
Wirksworth, England
@EE no network again in my area.
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Tyl’Ari
(@tyl_ari) reported
from
Chellaston, England
@EE why oh why is a simple downgrade so difficult for you…???? A month and two bills down the line and it’s still not right. The one thing I set out to avoid (being overcharged for a product I’ve already paid for) has come to fruition due to too many people dealing with things
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Marc Knight
(@MarcRipleylatic) reported
from
Ripley, England
@EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?
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🏴chris holley🏴
(@chrisholley12) reported
from
Beeston, England
@EE looking to join EE. But would like unlimited data on the huawei p40 Pro. But less than £54. Currently on @VodafoneUK, best they could offer was £50 with discount an 10+ year customer
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Giorgio Frattolillo
(@giofrattolillo) reported
@MrTiboo @o2businessuk @EE Same here, it’s painfully bad. It’s annoying how I see so many complaints yet nothing gets done about it too. I’d say EE, a colleague of mine gets signal everywhere (even in the middle of nowhere) as we work in a lot of rural areas.
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Jay See
(@JaySeeDeCaux) reported
I don't know where @EE get the opinion that they are the best network. I've been with them two months and outside of any major city the data connectivity is utterly ****.
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Robin Wood
(@Woodylegion) reported
@EE @BTCare I’ve been charged for bt big screen sport still don’t appear to have access when trying to login saying i still need to upgrade can you help?
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Luke
(@Luket123454321) reported
@EE AWFUL customer service. Was on hold for half an hour and as soon as 5pm came it said office is now closed. Can someone contact me urgently please
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Wardy
(@Mandie0376) reported
@EE needs to change its name to NN Everything everywhere to Nothing nowhere!! Shocking service and signal!!!!
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Michael Sankey
(@Essex_Sankey) reported
@EE I've been waiting for broadband to be set up for over a month, now another 2.5 week wait apparently. Openreach seem to be the issue, but they are owned by BT, as are you! We have poor mobile signals and elderly grandparents, let's hope they can get us if needed!
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Jack
(@JackUNITED_) reported
@EE fix your **** internet
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tariq tahir
(@tariqtahir) reported
@EE your service is a complete joke I’ve not been able to properly use you app for 10 days & despite multiple attempts I’ve not been able to get this sorted
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Jon Halewood
(@HalewoodJ) reported
@EE if you’re going to close both of your Newcastle stores all day for training, at least have the courtesy to update the opening hours on your website, or better yet not have your customer services agents at the call centre send customers to those stores to have issues resolved!
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𝐙𝐨𝐞
(@zoe_mcleavy) reported
@EE I posted my phone back to you using your prepaid sticker last Tuesday and you've still not received it? Are you aware of any issues?