EE

EE Outage Report in Alfreton, Derbyshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Alfreton come from postal codes DE55.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Alfreton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alfreton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Alfreton, Derbyshire, England 08/11/2025 17:35

August 11: Problems at EE

EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Alfreton, Derbyshire, England

The most recent EE outage reports came from the following cities: Chesterfield, Nottingham, Alfreton, Baslow, Mansfield Woodhouse, Ripley, Sutton in Ashfield, Mansfield and Matlock.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Total Blackout
United KingdomNottingham Phone
United KingdomNottingham Phone
United KingdomNottingham Phone
United KingdomNottingham Phone
United KingdomChesterfield Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Alfreton, England

Latest outage, problems and issue reports in Alfreton and nearby locations:

  • _S8MM1_ Samm 💙 (@_S8MM1_) reported from Derbyshire, England

    @EE I really don’t know what is happening I’ve been trying for 3days to get through! All u get is high number of calls!! And this morning it said service unavailable… never 👎 known this from EE, can someone contact me please,

  • ishaqmadan Ishaq (@ishaqmadan) reported from Derbyshire, England

    @EE Hello, I topped up with £15 credit which I used to purchase a 3GB Add On Pack, however, the app reflects 1GB only and I was charged £10 for it. Appreciate your help.

  • GodberKen Ken Godber (@GodberKen) reported from Annesley, England

    @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

  • castfireplaces Cast Fireplaces (@castfireplaces) reported from Ripley, England

    So we can live stream video and audio back from Mars and @EE can’t get a phone signal 200 yds down the road from my house cmon sort it out

  • MarcRipleylatic Marc Knight (@MarcRipleylatic) reported from Ripley, England

    @EE hello! I’ve just tried to get a monthly plan in your shop and you’ve taken my money without my confirmation and without me being able to apply a discount code. How do I cancel my order?

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE How do I log an official complaint

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE your network seems to be down again this is the 2nd time since Friday. I have done a coverage checker and asked to be kept updated. Latest update 8hrs.... great, it’s a good job I have @virginmedia for my Wi-fi so I can still use internet. ng18 area

  • davidjcraven David Craven (@davidjcraven) reported from Derbyshire, England

    Incidentally @EE this is being done on your behalf, and makes you look bad by proxy.

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE And we are having network problems again, 3rd time in 7 days. What do we actually pay for, it’s a joke. Seriously considering my options now #ee #eedown

  • YorkKnightsFan NIGEL M 💛🖤 (@YorkKnightsFan) reported from Derbyshire, England

    @EE morning, is there a problem around the Derby area as I can’t connect to anything unless I’m connected to WiFi and need use of Apps for work , thanks

  • Kale_eesi 🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England

    @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

  • garethenglish86 Gareth English (@garethenglish86) reported from Eastwood, England

    @EE currently having issues with an s21 ultra and galaxy watch 4 4g on @o2 (bear with me here) if I buy a galaxy watch 4 4g from EE with a data plan and get a mobile data plan for the s21 can they both use the same phone number? O2 can't seem to help me solve this issue.

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @EE Did that yesterday they can’t help 🤯

  • shellbell1234 michelle may (@shellbell1234) reported from Stapleford, England

    @EE I am trying to speak to someone regarding my bill, have called several times and says to call back. I’ve also tried online chat and again no one can help. Please advise what I can do

  • richradford79 Richard Radford (@richradford79) reported from Mansfield Woodhouse, England

    @EE never mind landing a plane, how about trying to let us land a phone call? Recent service has been shocking. I can’t make calls YET AGAIN today in NG18

  • loupnefc Louise Chapman (@loupnefc) reported from Mansfield Woodhouse, England

    My contracts up with @EE next month and genuinely shocked at the price of upgrade deals. Can anyone recommend another network? Seen some good deals on 02 and Vodafone but only ever been on EE

  • DJBrightback DaveBarberrightback (@DJBrightback) reported from Sutton in Ashfield, England

    @EE hi, just bought some new pixel buds 2 however the right bud is now not working. Was ok for 24hr but just been to they gym, it crackeled then cut off and now won't work. I've disconnected a couple of times but it won't work. Can you advise how to get these replaced please

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @EE Yes I have registered. I tried ringing my housemate several times yesterday afternoon and he is on ee too and it kept going to his voicemail. Seems to be a weekend issue all the time

  • sarahbister Sarah Bister 🦁🚴🍃💚🍃 (@sarahbister) reported from Glapwell, England

    Anyone know how to contact @EE customer services. Placed on line order for new sim only contract but not heard off them and can’t chase as my number is being ported ? Any online chat ?

  • AmarDaMan Amari✗✗✗ (@AmarDaMan) reported from West Bridgford, England

    @EE is the network down? I've topped up my father's phone with credit. The credit is available but no internet. I see other people are having issues. What's going on? Is the network down?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • EngWood3 Erskine Lewis 🇪🇺 🇧🇧 (@EngWood3) reported

    @EE It took a couple of restarts for the service to stabilize. Let's see how it goes during the day.

  • 13DHenderson David Henderson (@13DHenderson) reported

    @EE Hi. Unfortunately still not working. I’m not using the app.

  • portocheese Matt (@portocheese) reported

    @EE Hi I need help. My contract is set to end today and I need a PAC code. This is for my personal device (my work one is still with you) how do I do this as I cannot call from the phone, when I try calling from another it’s not recognised. Really disappointing.

  • AlfgarDalio AlfgarDalio (@AlfgarDalio) reported

    Hi folks, @EE I've got rid of my LTE smartwatch, how do I cancel the extra line that I had for it? I can only find my main phone contract in the App, not the additional £7/monthly e-sim one. TIA.

  • freddie_bent Freddie Bent (@freddie_bent) reported

    @EE why when my speed checker tells me I'm getting 5Mbps speed and I can't even stream the England game does your page say coverage in my location is "good". 5Mbps on 5G good?? What a joke. Awarded Britain's best network because you lie a lot.

  • danilogw Danilo Wasques (@danilogw) reported

    @EE just cancel all my packs, and make my account accept any payment i make to get dat, even if it is more expensive than the packs

  • EmEeElsie1 EmEeElsie 💙 (@EmEeElsie1) reported

    @EE Hi ED, yep, I contacted the team, got some spiel about you guys having to maintain the network which is why you can't match offers. 5 years I've been a customer and no interest in keeping me.

  • Abigail77317137 Abigail Smith (@Abigail77317137) reported

    @EE I'm not sure why you can't just reopen my case from last year and send the engineer that you were going to, but I cancelled when my local council said you should only have people in the house if its an emergency and since we weren't working from home it didn't seem like one.

  • SweptSquash 🎮 Stewie Marsh (@SweptSquash) reported

    @EE Hi, Andy 👋 It's home broadband, seems a more stable this morning. Is there a web page to see if any issues are reported in the area?

  • mojooohhh ♏ M J S ♏ (@mojooohhh) reported

    @EE can someone assist in getting access to my EE Benefit that I have never been able to access! I tried 2 weeks ago and you could not assist as the App wasn't sending me a PIN number and had locked for 24hrs