EE Outage Report in Alcester, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Alcester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Alcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at EE
EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Alcester, Warwickshire, England
The most recent EE outage reports came from the following cities: Birmingham and Redditch.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Wi-fi | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Alcester, England
Latest outage, problems and issue reports in Alcester and nearby locations:
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Clear Chimney Services 🇬🇧
(@chimneyservices) reported
from
Honeybourne, England
New @EE Business phones turned up today via DPD a day late and broken! 😡
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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Dave Harte
(@daveharte) reported
from
Birmingham, England
@EE All sorted now via a phone call. No problem.
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RELLEY.
(@relleypaul) reported
from
Birmingham, England
Will @EE ever fix their app.
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allan dowker
(@aldo888) reported
from
Stratford-upon-Avon, England
@EE hi guys. Recently did upgrade on Apple Watch. Thrilled with it but, there was no envelope for return of trade in. Can you help please as don’t want £100 bill. Thanks.
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C5
(@OoRITE_C4) reported
from
Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
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caroline palmer
(@cazman3011) reported
from
Birmingham, England
@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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Forbes Coleman
(@ForbesProducer) reported
from
Birmingham, England
@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
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David Hopkinson
(@davehoppy66) reported
from
Bromsgrove, England
@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
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upsie daisie
(@upsiedasie) reported
from
Birmingham, England
@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
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Frog Princess 🐸
(@TheDivineFrog) reported
from
Birmingham, England
@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE I’m still having issues, can’t log into my account
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PeteSloanPhotography
(@psphotography79) reported
from
Birmingham, England
@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
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Tony G
(@APG1959) reported
from
Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
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Loreta
(@lottynew) reported
from
Beoley, England
@EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
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C5
(@OoRITE_C4) reported
from
Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
EE Issues Reports
Latest outage, problems and issue reports in social media:
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stuart
(@stu_24) reported
@EE Price! Service! And you do nothing to keep customers. An example. I recently returned from Turkey. My friend with sky paid £2 a day and could use all his plan. EE charge over £6 and get a tiny bit of data only. No calls or texts. Time to move all devices.
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Pigeon | Yassified for anonymity
(@ThePigeonShowTV) reported
@Papistanaccount @EE I genuinely open up Spotify on the ho and have to wait 5 minutes for my phone to even connect to the network, its awful
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Stacey Adcock
(@adcock_stacey) reported
@EE how can I find out when I can cancel a plan? I have two and don’t use one of them
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Amanda Hartley Denton
(@AmandaHartleyD1) reported
@EE Hi I've had so many phone calls, were now at 2 weeks of waiting for a phone and you won't cancel the order as it's allegedly out of your hands. When can you step in and fix?
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Gary
(@Garythegreat43) reported
@EE hi my ee app is down I need to make a payment he helpfully if you sort it guys or u not getting your money on time
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Daddy Doo Dah
(@Feeltheflesh) reported
@EE why can’t I see what my data usage is. App, web and 150 all say there is a problem but that’s it
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Scott
(@scott_0708) reported
Hi @EE is there a problem with your broadband services in the SM1 area? I have no internet and my modem light is flashing green.
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Stephen Bouvier 💙 Get vaxxed, fix the climate
(@BouvierJourno) reported
@EE Thanks for following up. I've sorted it. The issue was that somehow the SIM wasn't activated, even tho I rang you from it. So, @VodafoneUK said I had more than 1 number on the a/c (no, just an e-sim), EE said there was a SIM issue, so the PAC process failed. It's not great.
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Maxwell Lamb
(@Panopticrat) reported
@EE So what you’re saying is that you set out to deliberately mislead your customers? I wish to terminate, as you are in material breach of your contract, which under U.K. law includes promises made in advertising materials.
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Joe Donkin
(@JoeDizzleDonk) reported
@MavenAdviser @EE 14.4% increase (CPI plus 3.9% - nothing in the email explains the 3.9%). “What goes up must come down” sadly doesn’t apply either, a permanent increase that just might not be so severe in future. Wonder if EE employees will be receiving pay rises on a similar scale…