EE Outage Report in Alcester, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Alcester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Alcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at EE
EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Alcester, Warwickshire, England
The most recent EE outage reports came from the following cities: Birmingham and Redditch.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Phone | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Alcester, England
Latest outage, problems and issue reports in Alcester and nearby locations:
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Dr. Abdalla M Ahmed
(@RxAbdalla1) reported
from
Birmingham, England
@EE I’ve signed up for broadband with you guys which says it’s going to be activated today but I can’t login to my account and I haven’t received any emails or calls. I’m so confused!
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Zee
(@ZSJaved123) reported
from
Birmingham, England
What on earth is happening to your signal. Sort it out!!! @EE
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Matt
(@hellomattwalker) reported
from
Birmingham, England
Major issues with @EE today. Complete loss of signal, let alone data use.
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jay
(@jayedwards96) reported
from
Birmingham, England
@EE why is my connection being so slow tonight?
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Jonathan Whiteland
(@chailey_) reported
from
Birmingham, England
Lovely @OpenreachHelp engineer here investigating our @EE broadband earlier (he told us it’s dropped & reconnected 100s of times over the last few weeks). Of course, worked perfectly while he was here (until just before he left). He found no faults. Now up and down again. <sigh>
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Jack Healey
(@JackHea67413657) reported
from
Evesham, England
@EE why are your upgrades always so much more than @SkyUK. @SkyUK what can you do to help?
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Jack Healey
(@JackHea67413657) reported
from
Evesham, England
@EE They did, much more helpful than the online team and actually willing to help! Thanks @EE
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Ant G
(@antjpg) reported
from
Warwick, England
Gave up watching #Euro2020 on @BBCiPlayer as it keeps freezing/giving errors. Gone old skool and reverted to old arial. @ee
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Pat Murphy Wright
(@Pattimwr) reported
from
Birmingham, England
@taratomes @EE We’ve been having similar issues 😡 repeatedly told to switch modem on & off!!
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Haani İYİ
(@haani_m1) reported
from
Birmingham, England
@EE what’s with no service how do i have no signal or service without WiFi
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Sam Billyard
(@sambillyard) reported
from
Redditch, England
Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming
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Steve Valentine
(@SJV1957) reported
from
Warwickshire, England
@EE "the best network in the UK" - I don't think so. Yet again the network is down for a part of Cornwall - well over 24 hours now - laughable if it wasn't so annoying
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P. Angela Grant
(@Pingviners_n) reported
from
Birmingham, England
@EE Thankfully I don’t need to go to remote areas today where the buses doesn’t come frequently and don’t need to call an uber or bolt or else it would be very difficult to get home! Please seriously get this fix!
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jay
(@jayedwards96) reported
from
Birmingham, England
@EE the signal i get from you is terrible, 5G barely works when i have it, slow as anything and 4G is constantly slow most of the time
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Kira🦁
(@pyper18th) reported
from
Birmingham, England
@EE is there a chat with yourselves to cancel my BB?
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Sarita
(@saritaverma11) reported
from
Birmingham, England
@EE I live in Great Barr, Birmingham & have had no Internet for over 3 weeks. Apparently there is an issue with the BT line & I am told everytime I speak to EE that the problem will be fixed in the next few days! Does anyone else have this issue with their EE Broadband ??
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Andy L.
(@Andy_Lane_) reported
from
Birmingham, England
@EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?
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Nigel Wood
(@n1gelwood) reported
from
Wyre Piddle, England
@EE Hi, any idea when we can expect the internet to be reconnected? it's been down for 3hrs now.
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tanya mahon
(@tattypatch1985) reported
from
Birmingham, England
@EE my friend is vulnerable and lives alone she has no access to her phone or internet she is based Coventry tried the EEcoverage it’s saying there isn’t an issue.
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ukb00tlegs
(@ukb00tlegs) reported
from
Birmingham, England
@EE Please tell me your record your calls. As I’ve just spoke to one of your agents who called me hostile, simply for disagreeing with her my Apple Watch issue is coz of EE and not apple. I’m now cancelling as a result
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tammy Watts
(@TammyWatts2) reported
@EE one again you DM them and yet again no response! I have never known a company like it in my life. Such awful customer service!
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Cameron Paul
(@YogiewithanE) reported
@EE my broadband has been painfully slow for the last week or so.. just done a speed test getting hardly 2mbps download and upload.. I’m on a fibre plus plan!
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TUCO
(@TucovBlondie) reported
@EE bloody useless mobile provider that you are. I’ve been trying to get in touch all day as your full works plan has failed to work!! But no response from a complaint or several telephone call attempts. Avoid EE at all costs...
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Neil A Heywood
(@SirNeilH) reported
@BT replies with: Sorry but you pay @EE & so their problem. NO! #BT You own #EE so you are the parent company & that makes you responsible. A bit like, parents are responsible for their misbehaving children. I think they just don't care. 😭😭😭😭😭😭😭😭😭
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Mitch
(@_MM1965_) reported
@EE Would you like to try and explain how , to upgrade my phone and extend my contract .... It would cost me £2 a month more than if I were to do it as a new customer ? Where's the reward for loyalty ?
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Aimee
(@_Aimee_Doll_) reported
@EE I’m an existing customer. My contract ends on the 25/01/21 so we would like to switch to a pay monthly sim please. Thanks
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chris linney
(@chrislinney) reported
@EE I was advised I could buy take out an esim for my watch . It won't work so I have requested a cancellation and now you refuse to do this . Even tho the staff on the phone did it all and said it's fine no problem . Shocking . I have 5 lines with you I'm moving asap
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Marson
(@Magic_Marson) reported
@JaneyGodley @EE After being told by five different customer service reps from EE that my new device will arrive 'tomorrow'. Now I receive a text to say it will not arrive until the 10th. Seems that poor customer service can be quickly brushed up by claiming the pandemic is affect delivery. Poor.
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Jemma Dolan
(@jemma_dolan) reported
Complaints that households in the #Roslea area have been without @EE coverage since around #ChristmasEve & now without @btbusinesscare signal since this afternoon! Not good enough, especially when people are #WFH. I have reported both - people need back online ASAP! 📱💻
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Laurence Hardy
(@LjsHardy) reported
Hearing much about the issue for many disadvantaged families of affording data to keep they’re kids connected. I pay a premium for LOTS of data on my phone I’m not using. Wish there was a way for me to “donate” a chunk of my allowance. Sure we can figure this out @ee?