EE Outage Report in Alcester, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Alcester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Alcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Alcester, Warwickshire, England
The most recent EE outage reports came from the following cities: Birmingham and Redditch.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Alcester, England
Latest outage, problems and issue reports in Alcester and nearby locations:
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deb fitzgerald
(@deb_fitzgerald) reported
from
Birmingham, England
@EE had 5 visits from EE so far as we are paying for a speed we never get. It’s 20 today after having to full reset. Should be 38 open reach said EE had actually made the problem worse remotely in January and their engineers got it up to 32 but constant dropping off 5/6 times day
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE is there a problem with the app? I'm on an upgrade anytime plan and was just looking to upgrade to the s21+ but now it's saying plans not available? I just had all the plans up and now they've disappeared?
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Forbes Coleman
(@ForbesProducer) reported
from
Birmingham, England
@EE ecotalk runs on your network. Can I use WiFi calling on their network? They have no info on their site.
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C5
(@OoRITE_C4) reported
from
Birmingham, England
So @EE promised me a discount on a contract and now they're going back on their word. I'll be moving over to a new network.
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE BT sport not working on apple TV. Keeps telling me to contact EE to upgrade my subscription. I'm not happy paying for this if its not working?
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C5
(@OoRITE_C4) reported
from
Birmingham, England
@DeanBryan_ @EE Bun voda, they're the worst
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PeteSloanPhotography
(@psphotography79) reported
from
Birmingham, England
@ee Haven’t been able gift data over the weekend. I’ve tried the app & web, but neither working. Looking on here seems lots of EE users are having same issue. Pls can you sort this ASAP. Thanks.
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caroline palmer
(@cazman3011) reported
from
Birmingham, England
@EE what a joke received a text saying early upgrade waivered if choose same price plan for a smart phone. Have been re customer for 20 years or so- rang up. Offer not real free upgrade but have to pay an upfront cost for a usually free mobile. Wasting my time. Sky mobile it is
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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allan dowker
(@aldo888) reported
from
Stratford-upon-Avon, England
@EE hi guys. Recently did upgrade on Apple Watch. Thrilled with it but, there was no envelope for return of trade in. Can you help please as don’t want £100 bill. Thanks.
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Frog Princess 🐸
(@TheDivineFrog) reported
from
Birmingham, England
@EE getting REALLY fed up of constantly having no service at home because of continuous ‘service issues’ in my area. Can’t make WiFi calls to doctors, companies etc 😡😡😡😡😡
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RELLEY.
(@relleypaul) reported
from
Birmingham, England
Will @EE ever fix their app.
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Clear Chimney Services 🇬🇧
(@chimneyservices) reported
from
Honeybourne, England
New @EE Business phones turned up today via DPD a day late and broken! 😡
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Loreta
(@lottynew) reported
from
Beoley, England
@EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !
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nicole
(@nicole118nicole) reported
from
Birmingham, England
@EE I’m still having issues, can’t log into my account
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Dannniiii😁
(@DaniiJonesX) reported
from
Birmingham, England
@EE so this may be a stupid question but why does an open reach engineer have to come out if I already have the box and line from a previous supplier. Can't they just do something on their end?
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David Hopkinson
(@davehoppy66) reported
from
Bromsgrove, England
@EE - I need to speak to someone urgently regarding a messed up PAC transfer. Your Bromsgrove branch has transferred my daughters number to the Vodaphone network by mistake. We spoke to your technical team and she was promised a call back between 3 and 4 today but nobody rang.
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Tony G
(@APG1959) reported
from
Birmingham, England
I can’t believe @EE your system is so pants. I have a data SIM that can only be topped up when connected to your network. I’ve topped up my account but can’t use that to buy the add-on because, guess what, I’ve no data to connect with and you to be connected.
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upsie daisie
(@upsiedasie) reported
from
Birmingham, England
@EE treating your customers as mugs. Honestly is always the best policy. 5 hours trying to connect my brand new Apple Watch with a data plan. Passed back and forth only to find that the issue is a 4 day old problem with EE. Taking the shine off my lovely apple product. @Apple
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Dave Harte
(@daveharte) reported
from
Birmingham, England
@EE All sorted now via a phone call. No problem.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Davenport
(@millwallnick80) reported
@virginmedia OK thanks CC can I get my setting resent to me as just had a lovely @EE lady help me and tell me the faults been fixed so it's my last resort I've tried finding them on the Website please I don't fancy calling again
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Scott Mackay
(@Monkeyboy83) reported
Pretty rubbish service @EE Ordered my new iPhone on 26th Sept and delivery has been pushed back twice, now expected 9th November. Should have went elsewhere rather than upgrading! And I can’t get in contact when I try to call you!!
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Scott Ems
(@scottno75) reported
@EE Not impressed, why do you always ignore me? Secondly why have you misled me into thinking my watch would be with me in a couple of weeks, just found out it’s now between 15th-20th November!! Do you think this is acceptable? #Fail #Rubbish
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𝒩🌺
(@MissNadine_xo) reported
@EE I’m trying to get through to you online please HELP.
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AH
(@ashleyhaase0) reported
@EE CANCEL MY CONTRACT PLS YOUR SERVICES ARE TRASH. WHAT ON EARTH AM I OAYING £100+ for.
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Bonnie Scotland
(@Nerd_tasha) reported
So I’ve currently spent 3 hours today on live chat to @ee was assured my issue would be sorted by the person I’m speaking to. They’ve now out me back in the queue I spent 3 hours in before. #ee aren’t really providing the service I have signed up for and I believe I’m now within-
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𝙅𝙚𝙣𝙞𝙞 👻🎃
(@Jexnniii) reported
@EE can i get a refund for this month considering av had to use my fellas @VodafoneUK hotspot since i’ve had no signal for 2 weeks? 🙃 useless
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Joseph Newby Golf (Craig Newby)
(@CraigNewby3) reported
@EE has worse customer service going tried to ring and message and still no where can’t even get thou to the customer service department fuming.
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Swifty
(@Difd_11) reported
@EE hi EE your call Centers are down and not taking calls, how do I track my new phone?! Ordered a week ago and no details
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Dave Bisney
(@DaveB1974) reported
@StroketheDog @EE Dan, never made any progress with the EE bods but I notice that since lunch today the App that shall not be named is back up, for me anyhow. Hope that's the last of the outages...