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EE outages and service status in Worcester, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Worcester, including 1 direct report.
  • The most common problems reported in this area mention E-mail and TV.
  • The most recent signal from this area was received May 27, 8:21 AM GMT+1.
  • 80% E-mail (80%)
  • 20% TV (20%)

The latest reports from users having issues in Worcester come from postal codes WR5 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Worcester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Worcester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at EE

EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Worcester, England

The most recent EE outage reports came from the following cities: Great Malvern, Worcester, Redditch, Bromsgrove, and Hartlebury.

CityProblem TypeReport Time
Great Malvern E-mail 12 hours ago
Great Malvern E-mail 14 days ago
Great Malvern E-mail 15 days ago
Worcester TV 18 days ago
Great Malvern E-mail 19 days ago
Redditch Total Blackout 1 month ago

Nearby cities with recent reports

Great Malvern

1 recent signals

12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Worcester, England

Latest outage, problems and issue reports in Worcester and nearby locations:

  • em_lou_1
    Emma Canning (@em_lou_1) reported from Evesham, England

    @EE what the hell is wrong with the mobile service today!! #every call I make is failed. I can’t make any calls 😤😤😤😤 #redone #EE #failedcalls

  • Mrmagistar_MUFC
    Liam Ames (@Mrmagistar_MUFC) reported from Worcestershire, England

    @EE can someone sort this mast out that’s near me? Been down for days and my signal keeps cutting out

  • andyjuk
    Andrew Jones (@andyjuk) reported from Worcestershire, England

    @EE your voice and data coverage in Worcester is diabolical. The number of times I have full 4g signal but no data and either disconnects or atrocious call quality is ridiculous. It’s like a daily occurrence.

  • NatalieJ_Slater
    Natalie Slater (@NatalieJ_Slater) reported from Worcestershire, England

    @Matthew44563383 @EE Also true, it's when I or the person I'm phoning doesn't have Wi-Fi! Tbh I never expected it to be an issue... live and learn I guess!!

  • cseaman1975
    Chris Seaman (@cseaman1975) reported from Stourport-on-Severn, England

    @EE will ee be commenting on the supply issues for Apple Watch Ultra and the fact large upfront payments are being taken and sat in ee’s bank account for an unknown length of time until supply is resolved - not good!

  • stayingaliveuk
    Michael de Groot (@stayingaliveuk) reported from Stourport-on-Severn, England

    My 78 yr old mother-in-law has had to move from @EE because she moved and can’t get a signal from EE. When we queried it you confirmed a mast was down. Anyway now we’ve been waiting for over 1 week for an unlock of her phone. All we’re being told is the form has been done?

  • alisondhunt
    Ali Hunt (@alisondhunt) reported from Worcestershire, England

    @EE is there an issue with signal in WR4 area? I haven’t had a signal all morning on my work phone and my personal phone.

  • sambillyard
    Sam Billyard (@sambillyard) reported from Redditch, England

    Hey @EE is there an issue with sending out emails about accessories added to accounts? Payment is pending from my bank but not heard anything via email confirming

  • capriccioqu4
    Capriccio Quartet (@capriccioqu4) reported from Malvern Wells, England

    @EE my home button is broken AGAIN I have fixed it twice and my phone is my office for my small business and yet told I am not due an upgrade!

  • JackHea67413657
    Jack Healey (@JackHea67413657) reported from Evesham, England

    @EE They did, much more helpful than the online team and actually willing to help! Thanks @EE

  • n1gelwood
    Nigel Wood (@n1gelwood) reported from Wyre Piddle, England

    @EE Hi, any idea when we can expect the internet to be reconnected? it's been down for 3hrs now.

  • goodzorr
    Alex 🦁 (@goodzorr) reported from Worcestershire, England

    @EE my broadband has been quite pants for a few weeks now; keeps dropping out. No problems in the area on your checker. The modem/router/box is almost 3 years old now, what's their shelf life?

  • simon_beamish
    Simon Beamish (@simon_beamish) reported from Worcestershire, England

    Dear @EE Please can you fix my work iPhone. It's been down with 'no service' since yesterday and I'm having to wait for the IT department at work to liaise with you to find out why!

  • danslee
    Dan Slee (@danslee) reported from Worcestershire, England

    If you're wondering which phone or internet provider to switch to you may want to keep up to speed on Andy as he bangs his head on the wall of @EE customer service...

  • JackHea67413657
    Jack Healey (@JackHea67413657) reported from Evesham, England

    @EE why are your upgrades always so much more than @SkyUK. @SkyUK what can you do to help?

  • peakie78
    simone peake (@peakie78) reported from Great Malvern, England

    @EE please can you help I've upgraded through another company but now I've logged into my account it now shows two numbers and looks like I have 2 accounts please advice. Thanks

  • David_Edgar
    Actor David Edgar (@David_Edgar) reported from Worcestershire, England

    @EE Hi. Well, it did seem to get a little better but the main problem is I was travelling around quite a bit on Friday - Worcester, Malvern, Birmingham, Solihull, pinpointing a postcode would be too difficult. Seems to be ok now, thank you.

  • bmann2801
    Robert Mann (@bmann2801) reported from Worcestershire, England

    Thank you @EE for making this lockdown even more inconvenient. Your premium service for which l am paying was merely intermittent but now goes off for 12-15 hours at a time . When it does return it's intermittent again . So unable t work from home , unable to connect with family

  • capriccioqu4
    Capriccio Quartet (@capriccioqu4) reported from Malvern Wells, England

    Me too it’s a flipping nightmare actually 😳😢@EE help! It says as I am a small business I am not die an upgrade!!!!😭

  • cseaman1975
    Chris Seaman (@cseaman1975) reported from Stourport-on-Severn, England

    @EE Hi, has the Volte option been removed from the iPhone 12? I have echo on calls in my car and was advised to switch this off on my 11 pro which solved the problem. Now the issue has returned but I can’t see an option to turn volte off - help!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • earlyyearsHP
    Dr Helen Perkins (@earlyyearsHP) reported

    @EE made a complaint about not being able to access my account over 2 weeks ago. Promised IR would sort and also promised to escalate the matter. Heard nothing and still can’t access account. This has been going on since you swapped us from BT Looking for a new supplier 😡

  • PimPGA
    PushbackUK (@PimPGA) reported

    Hey @EE, this is now the 4th time in 2 weeks that my internet connection went out. I use my own router so I am assuming that you're doing something to make it fail. I pay for internet, not for your router, so stop pulling this ****.

  • tripletno_3
    Karishma Dave (@tripletno_3) reported

    @EE absolutely shocking service. I have paid a £100 upgrade any time fee to upgrade my phone, only for the website to crash and the order not go through. I placed the order again through the website, received a confirmation only to be told by your online chat that it hasn’t gone

  • DinaGlyphs
    Opeyemi Daniel (@DinaGlyphs) reported

    @EE That worked. However the contact person had not update on the problem or the expected timeline expected to have that fixed. Apparently, @WeAreOpenreach is yet to fix whatever problem there is in my neighbourhood and EE doesn’t seem to have any alternative solution for those affected. We’re stuck in a limbo.

  • KalEl_WBS
    simon withers (@KalEl_WBS) reported

    @Ubiquiti do your 5g devices support all networks? I’m on @EE your uk site lists T-Mobile but you don’t get that network in the uk.

  • david_navigator
    David Rose (@david_navigator) reported

    @EE @GorwayGlobal To be fair, your account management web site is probably the worst in the known universe.

  • gtfcmatt
    Matt Martin (@gtfcmatt) reported

    @EE Im logging into my account and its saying an account couldnt be found to match the user ID. Could you help me please. Thanks 👍

  • LisaJac03929654
    Lisa Grantham (@LisaJac03929654) reported

    @EE bought two S26 Ultra's - promised buds but its proving impossible to get them 🙁 tried to call customer services but they didn't call us back.

  • HefinR
    Hefin Richards (@HefinR) reported

    @LouNfu @EE They have areas which show perfect 5G cover yet data is slow or non existent- Shrewsbury SY3 is poor - I have raised this and they say “we have no reports of a fault” - it isn’t a “fault” It’s been like it for years! Same around SY22 - what you see ain’t what you get!

  • jhshepherd9
    Julie (@jhshepherd9) reported

    @EE when your told the reason your wifi isn’t working right is because it’s school holidays and the WiFi traffic is bad. Doesn’t change the fact that I PAY to use WiFi school holidays or not