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EE Outage Report in Great Malvern, Worcestershire, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Great Malvern come from postal codes WR14 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Great Malvern, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Great Malvern, England

The most recent EE outage reports came from the following cities: Great Malvern, and Worcester.

CityProblem TypeReport Time
Great Malvern E-mail 3 days ago
Worcester Internet 7 days ago
Great Malvern E-mail 9 days ago
Worcester Phone 2 months ago
Worcester Phone 2 months ago
Worcester Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • David_Edgar
    Actor David Edgar (@David_Edgar) reported from Worcestershire, England

    @EE Hi. Well, it did seem to get a little better but the main problem is I was travelling around quite a bit on Friday - Worcester, Malvern, Birmingham, Solihull, pinpointing a postcode would be too difficult. Seems to be ok now, thank you.

  • andyjuk
    Andrew Jones (@andyjuk) reported from Worcestershire, England

    @EE your voice and data coverage in Worcester is diabolical. The number of times I have full 4g signal but no data and either disconnects or atrocious call quality is ridiculous. It’s like a daily occurrence.

  • goodzorr
    Alex 🦁 (@goodzorr) reported from Worcestershire, England

    @EE my broadband has been quite pants for a few weeks now; keeps dropping out. No problems in the area on your checker. The modem/router/box is almost 3 years old now, what's their shelf life?

  • simon_beamish
    Simon Beamish (@simon_beamish) reported from Worcestershire, England

    Dear @EE Please can you fix my work iPhone. It's been down with 'no service' since yesterday and I'm having to wait for the IT department at work to liaise with you to find out why!

  • NatalieJ_Slater
    Natalie Slater (@NatalieJ_Slater) reported from Worcestershire, England

    @Matthew44563383 @EE Also true, it's when I or the person I'm phoning doesn't have Wi-Fi! Tbh I never expected it to be an issue... live and learn I guess!!

  • danslee
    Dan Slee (@danslee) reported from Worcestershire, England

    If you're wondering which phone or internet provider to switch to you may want to keep up to speed on Andy as he bangs his head on the wall of @EE customer service...

  • bmann2801
    Robert Mann (@bmann2801) reported from Worcestershire, England

    Thank you @EE for making this lockdown even more inconvenient. Your premium service for which l am paying was merely intermittent but now goes off for 12-15 hours at a time . When it does return it's intermittent again . So unable t work from home , unable to connect with family

  • Cyril_Bunt
    Cyril Bunt (@Cyril_Bunt) reported from Tewkesbury, England

    @EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.

  • Mrmagistar_MUFC
    Liam Ames (@Mrmagistar_MUFC) reported from Worcestershire, England

    @EE can someone sort this mast out that’s near me? Been down for days and my signal keeps cutting out

  • capriccioqu4
    Capriccio Quartet (@capriccioqu4) reported from Malvern Wells, England

    @EE my home button is broken AGAIN I have fixed it twice and my phone is my office for my small business and yet told I am not due an upgrade!

  • peakie78
    simone peake (@peakie78) reported from Great Malvern, England

    @EE please can you help I've upgraded through another company but now I've logged into my account it now shows two numbers and looks like I have 2 accounts please advice. Thanks

  • capriccioqu4
    Capriccio Quartet (@capriccioqu4) reported from Malvern Wells, England

    Me too it’s a flipping nightmare actually 😳😢@EE help! It says as I am a small business I am not die an upgrade!!!!😭

  • Jamie_Neate
    Jamie Neate (@Jamie_Neate) reported from Tewkesbury, England

    @EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • paulbevan
    paul bevan (@paulbevan) reported

    @atetley I was in central london yesterday no signal what’s going on very odd @EE

  • BoA0069
    SΞTH (@BoA0069) reported

    Is it just me or has @EE signal degraded horribly in London lately? Definitely not landing any planes with this crap

  • MellyM_87
    Melissa M (@MellyM_87) reported

    @EE Hi Suzie, luckily one of your online chat colleagues sorted the upgrade for me as the website refuses to work. This definitely needs sorting as looking at your EE community page I am not the only customer with this issue. I have the EE app and get exactly the same issue there!

  • fygaro146
    Jon Saunders (@fygaro146) reported

    @EE How can your website and app be broken AGAIN!?! I'm trying to unlock a phone to get away from EE and all I get is "there's a problem at our end... come back later". So bored, so frustrated.

  • REALjamesterry
    James Terry 💙 (@REALjamesterry) reported

    @EE why is your broadband so poor? 1gb package and currently getting 13mb. I'd lol but you know...

  • shmergel
    Shmergel Flonk (@shmergel) reported

    Trying to make a call from a train in the UK is just a waste of time. I know this but I still attempted it this evening. Lost the signal and the call dropped just at a critical moment. Times that by a zillion and dip it in something brown @EE 😠

  • Cjh441
    Cjh441 (@Cjh441) reported

    @EE is there a problem with your network at the moment. I cant make calls or connect to the internet?

  • billgolfer40
    bill golfer (@billgolfer40) reported

    @EE can you enable roaming on my phone please. I have a new SIM with the worldwide roaming package, texted roaming to 150 but am in the U.S without a signal. Cheers

  • stxceolika
    bree van de kamp (@stxceolika) reported

    @EE what’s going on? Every number I dial, it says it’s incorrect but it was working 12 hours ago. I can’t even call customer service because it says the number I’ve dialled is incorrect.

  • MorganScorpion
    Julia MorganScorpion (@MorganScorpion) reported

    @EE I put in the new sim card and now I am completely locked out of the phone. The pin number you gave ne doesn't work, the PUK you gave me doesn't work, the old simcard doesn't work, my EE password doesn't work and my beautiful new phone is functionally a brick.