EE

EE Outage Report in North Shields, Borough of North Tyneside, England

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The latest reports from users having issues in North Shields come from postal codes NE29.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in North Shields, Borough of North Tyneside, England 07/30/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near North Shields, Borough of North Tyneside, England

The most recent EE outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Gateshead, Morpeth, North Shields, Washington, Bedlington, Cramlington, Wallsend, Whitley Bay, Blyth, Jarrow and Ashington.

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City Problem Type Report Time
United KingdomSunderland Phone
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne E-mail
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • NicCorbishley86 Nicola Corbishley (@NicCorbishley86) reported from Whitley Bay, England

    @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

  • MajorManor lee major (not bionic) (@MajorManor) reported from Newburn, England

    My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

  • RockcliffeFiles Rockcliffe Files (@RockcliffeFiles) reported from Whitley Bay, England

    Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

  • Rainbowztwit Sarah (@Rainbowztwit) reported from Whitley Bay, England

    @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

  • richieveitch Richie Veitch (@richieveitch) reported from Newburn, England

    @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

  • Lamma27 Richard Lander (@Lamma27) reported from Morpeth, England

    @EE @rootmetrics You can do all this and yet you can't the upgrade I was to be sorted out since 17th October! Customer focused? What a joke!

  • micky9nufc Michael Young (@micky9nufc) reported from Newcastle upon Tyne, England

    @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

  • XxXColette77XxX 🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported from Gateshead, England

    Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

  • AlexMason000 Alex Mason (@AlexMason000) reported from Whitley Bay, England

    @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

  • AelyMcKeon Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

  • AelyMcKeon Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

  • 19bootsy68 Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England

    @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @EE I want some help please. Is this the page for customer help? Many thanks, Sarah

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Paul_Tilley Paul Tilley (@Paul_Tilley) reported

    @EE Broadband been down for days. Told it is due to a faulty power supply which needs replacing and several other customers have reported this - causing a back log. As you know who, do you not think it's a good idea to send these out instead of waiting for customers to phone you?

  • Cicero_Lounge Cicero's (@Cicero_Lounge) reported

    @xccd149211 no worries @EE was a bit miffed earlier paying a bill but paid and now you guys are trying to help me

  • debbieharry2017 Deborah Carlisle (@debbieharry2017) reported

    @EE Fgs fix my broadband

  • ajt8888 Adrian Turner (@ajt8888) reported

    @EE I have EE Broadband and I was going to move to EE for my phone SIM but I have to say their website and app are dreadful and not easy to navigate at all. So I’m not going to bother. One more customer says no!!

  • carpyian Ian Rennie (@carpyian) reported

    @EE any chance of sorting my complaint out ? Only waited 14 days with no response. I only want to be able to use the app. Seems I’m not the only one unable to access there account 😡

  • bigcee75 Chris Varley (@bigcee75) reported

    @EE I can assure you this problem is not fixed, my wife has had issues for about a week now. Her phone keeps telling her she's not connected to the network, has no service or emergency calls only. She can't even call 150. Bet she'll have no issues when it comes to paying her bill.

  • Lumberino Lumb (@Lumberino) reported

    Hi @EE, I'm an existing broadband customer and want to add 5G Home Broadband, but your website and DMs block my order since I already have fixed broadband. Can you escalate to a human agent so I don't have to call? #EE #CustomerService #UKBroadband

  • KySmith12345 Ky Smith (@KySmith12345) reported

    @EE could someone please dm me I’m having trouble receiving phone calls from certain numbers.

  • DAMNYOUCARTER Timothy Carter (@DAMNYOUCARTER) reported

    What a terrible timing to find my mobile service provider @EE is playing up on calls. Same time, when my internet provider @TalkTalk is also having issues with its payment processing. #FML General question: what is going on here in the UK!?

  • MilesOnside Mike Bell (@MilesOnside) reported

    If was possible to deliver appalling customer service over a three year period for TNT Sport, TNT on Sky, Discovery+ app, mobile signal, @EE would take biscuit. Every agent failed to deliver promises. Asked agent to stop calling me 'mate', he just kicked on. Dreadful experience