EE Outage Report in North Shields, Borough of North Tyneside, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in North Shields, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 30: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (37%)
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Internet (34%)
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Total Blackout (14%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near North Shields, Borough of North Tyneside, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Sunderland, Newcastle upon Tyne, Hebburn, Gateshead, Whitley Bay, Morpeth, North Shields, Washington, Bedlington, Cramlington, Wallsend and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Phone | |
| Sunderland |
Internet | |
| Chester-le-Street |
Phone | |
| Chester-le-Street |
Phone | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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L🍩ui💲e
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!
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Amy McCord
(@amymccordx) reported
from
Hebburn, England
@EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls
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Warren ⭐️
(@ladgaga13) reported
from
Blyth, England
@EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
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Josh Stephenson
(@jstep__) reported
from
Birtley, England
@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶
(@Whitby_Born) reported
from
South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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steve
(@stevew_pfc) reported
from
Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
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David Parker
(@davidparkersm) reported
from
Whickham, England
Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Robert Reay
(@RobertReay) reported
from
South Shields, England
My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Cheryl
(@Chezzlebee) reported
@EE I am having trouble logging into my EE account. I've tried resetting my password but I'm not receiving any emails to reset it. The app asked me to reinstall it and it still isn't working. Is there a problem tonight or is it me?
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Hayley Gunston
(@flubberlub) reported
@EE I've been trying for a few days now to get an update on the postage of a free xbax S series that was promised to me within 2 weeks after I upgraded, over 2 weeks ago. I've been on hold for over 40 mins each time. Can someone please help?
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Matthew Cox
(@coxystar79) reported
@EE - Been on hold 40mins now.... Was considering an upgrade now definitely leaving.... shocking customer service
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Waqas Hussain
(@whussa29) reported
@EE The iOS app has been down for nearly a week, is there an update coming to fix it
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Hassle The Hoff
(@__Liam97) reported
@EE I’ve got an issue with my bill, can’t seem to get through on the phone to discuss it is there any other way I can try apart from live chat as no luck on there?😭
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Jimmy R
(@ElectricBearCom) reported
@EE Is there any repair work taking place or known faults for broadband in the North East Derbyshire area? Tried asking several times if there's a way for customers to check with no answer, seems like a basic service to expect from an isp's website
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Paul Tobutt
(@TobuttPaul) reported
@EE Hi is you App currently down? Tried logging in for the past few days but get an error message on various devices
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Anthony Robson (not so urban now)
(@urbancyclist) reported
O2 mobile broadband just not working well at all at the new place, so likely cancel in the 14 day period. Anyone used @EE and their antenna booster? Probably give them a call tomorrow. Get okay 4g outside on EE mobile plan.
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Bobson Dugnutt
(@benmahonuk) reported
@EE wtf is this about coverage? I've had no coverage whatsoever since Friday night. No where to report it on your website and I can't call BECAUSE THERE'S NO COVERAGE. Very poor, nothing communicated whatsoever so far.
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Helen Davis
(@HelenD1990) reported
@EE it seems impossible to get through to anyone at customer services. We were meant to receive a sim on Sunday and phone today but have received nothing. Really poor service