EE

EE Outage Report in North Shields, Borough of North Tyneside, England

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The latest reports from users having issues in North Shields come from postal codes NE29.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in North Shields, Borough of North Tyneside, England 02/19/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near North Shields, Borough of North Tyneside, England

The most recent EE outage reports came from the following cities: North Shields, Newcastle upon Tyne, Gateshead, Cramlington, Ashington, Jarrow, Sunderland and Bedlington.

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City Problem Type Report Time
United KingdomNorth Shields Phone
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Internet
United KingdomCramlington Phone
United KingdomCramlington Phone
United KingdomCramlington E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • AlexMason000 Alex Mason (@AlexMason000) reported from Whitley Bay, England

    @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

  • 19bootsy68 Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England

    @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • alanhewittphoto Alan Hewitt (@alanhewittphoto) reported from Ashington, England

    Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.

  • Sadiesmam Tracy 💙 (@Sadiesmam) reported from Ashington, England

    @EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • AelyMcKeon Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @EE I want some help please. Is this the page for customer help? Many thanks, Sarah

  • AelyMcKeon Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AnneTay95306804 Anne Taylor (@AnneTay95306804) reported

    @EE good morning I live in the knottingley area near pontefract and the signal has been very poor always loosing my data been like it a week or more now can u tell me why this is happening please I'm paying for something I cant use

  • isle0fwight isleofwight (@isle0fwight) reported

    @EE good morning EE, could you help me find out when my new phone is being delivered , you did send me a text message but old phone has completely given up now and I can't see when , many thanks

  • theoverlordunit Muteant (@theoverlordunit) reported

    Wow I cannot get my phone to work at all @EE I need help to sort this

  • imtom77 Tom (@imtom77) reported

    @EE I tried to call customer service on my mobile it’s normally free but now it’s saying I need credit? My mobile is on Ee?

  • craftysue3 Sue Reid (@craftysue3) reported

    @EE our Wi-fi was hopeless again yesterday, and again today. We have no upload speed - less than 1.0. Unable to use Zoom (which needs upload of 5.0) yet again. You advised me work in the area was complete but we are still having major problems.

  • cameronjsweeney Cameron Sweeney (@cameronjsweeney) reported

    @EE Is there a issue in the LN4 area? As I’ve got no Broadband today (due to plusnet engineers) and I’m trying to work from home but no 4g means no pay for today?

  • blackfoxparty blackfoxparty (@blackfoxparty) reported

    @EE maybe give some of your staff a bit of advice to just do what a customer asks for instead of trying to ******* upsell all the time and call it just checking on my service, I know what service I have and want, and do not need your advisors to bamboozal me when I am calling.

  • _Dana_Holloway DΔΠΔ HΩLLΩШΔΨ (@_Dana_Holloway) reported

    @EE Cancelled something a couple of months ago only to realise still being charged and that a free add on is going to cost £26 to cancel!

  • peter_budo Peter Miklosko (@peter_budo) reported

    @EE Well just had call from your support because I checked for broadband without landline and guess what? Not available in your area. Now how is that possible? 🤔

  • JakeTalbott_ Jake Talbott (STAY 🏡) (@JakeTalbott_) reported

    Hi @EE, why won’t the BT SPORTS App cancel my contract?