EE

EE Outage Report in North Shields, Borough of North Tyneside, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in North Shields, Borough of North Tyneside, England 04/01/2026 16:50

April 01: Problems at EE

EE is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near North Shields, Borough of North Tyneside, England

The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, Stanley, Ashington, North Shields, Gateshead and Jarrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester-le-Street E-mail
United KingdomNewcastle upon Tyne Phone
United KingdomSunderland Internet
United KingdomCramlington Phone
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • Sadiesmam Tracy 💙 (@Sadiesmam) reported from Ashington, England

    @EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @EE I want some help please. Is this the page for customer help? Many thanks, Sarah

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • alanhewittphoto Alan Hewitt (@alanhewittphoto) reported from Ashington, England

    Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Pianokeys64 John Read (@Pianokeys64) reported

    @EE @ScouseB EE is down in DA8 area, just thought I'd let you know

  • EddieSBarnes Eddie S-Barnes (@EddieSBarnes) reported

    @EE I’ve got a 24 month gamepass ultimate bundle which is still active but Xbox is saying it’s expired. Any help?

  • Heyitstan1 Heyitstan (@Heyitstan1) reported

    @EE since you went down I have lost my phone number and have a weird message from Lyca mobile about a port in request ? What can I do?

  • champagnejimmy James Courtney (@champagnejimmy) reported

    @EE Your network appears to be down

  • Rayan_5SOS x KeepEyesOnSudan 🇸🇩🤝🏾🇵🇸 (@Rayan_5SOS) reported

    @EE I have and there isn’t an issue, apparently. When I try to report it, it says try again later. When I try on the app, it says it’s lost connection and to try again later. I dmed you the info. I’ve been dealing with this for months and respectfully, I’m reaching my boiling point

  • temisyke olumide (@temisyke) reported

    I’m having serious issues with @EE I pay £20/month for 150GB, yet I’m getting around 2.2Mbps download in a major city, close to the city center. It’s so frustrating and annoying. Even networks back home in Nigeria often give 90–100Mbps.

  • DjHaydenEvans Hayden (@DjHaydenEvans) reported

    My signal with @EE is shite

  • tyrunn tyrunn 🏳️‍🌈🏳️‍⚧️ (@tyrunn) reported

    @EE are there network issues right now?

  • JEssex28942 James Essex (@JEssex28942) reported

    @EE I’m interested in your tv service. However, I would like the entertainment channels and movies in HD. It appears that if I want Sky Cinema in HD I have to subscribe to the full works; I don’t want sky sports!

  • HellzBellz68 Hells Bells (@HellzBellz68) reported

    @k3zz4x @owlsfan4eva @EE Im really struggling to get a signal on EE. Mind you, I am on Vodaphone.