EE

EE Outage Report in Newburn, Newcastle upon Tyne, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newburn, Newcastle upon Tyne, England 02/25/2026 05:55

February 25: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newburn, Newcastle upon Tyne, England

The most recent EE outage reports came from the following cities: Stanley, Newcastle upon Tyne, North Shields, Consett, Gateshead, Cramlington, Jarrow and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomStanley Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNorth Shields Phone
United KingdomNewcastle upon Tyne Phone
United KingdomConsett Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

  • XxXColette77XxX 🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported from Gateshead, England

    Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • AlexMason000 Alex Mason (@AlexMason000) reported from Whitley Bay, England

    @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

  • richieveitch Richie Veitch (@richieveitch) reported from Newburn, England

    @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

  • AelyMcKeon Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

  • RockcliffeFiles Rockcliffe Files (@RockcliffeFiles) reported from Whitley Bay, England

    Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

  • Rainbowztwit Sarah (@Rainbowztwit) reported from Whitley Bay, England

    @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • 19bootsy68 Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England

    @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

  • micky9nufc Michael Young (@micky9nufc) reported from Newcastle upon Tyne, England

    @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

  • AelyMcKeon Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • MajorManor lee major (not bionic) (@MajorManor) reported from Newburn, England

    My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

  • NicCorbishley86 Nicola Corbishley (@NicCorbishley86) reported from Whitley Bay, England

    @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • xelb0ttenberG axel bottenberg (@xelb0ttenberG) reported

    @EE Unfortunately you have reintroduced roaming charges. And just because you were the first ones to do it, I will cancel my BT mobile, which is run by you, at the end of my contract.

  • simonriverside T Shop Ride (@simonriverside) reported

    @EE You sent me a new phone, now new phone and old phone and SIM card don’t work, like you’ve disconnected me , can’t call to find out , 2hat rubbish service

  • dhauxx David (@dhauxx) reported

    @EE ordered bt season pass with you with a 3 month free trial. Very unimpressed with the quality of from BT of the streaming. So I’ve decided to cancel but I would like to know how much is the cancellation fee?

  • AliceJo29015388 Alice Jones (@AliceJo29015388) reported

    @EE what’s the contact number to speak to CS relating to mobile broadband? Had an hour wasted being passed between broadband and mobile teams today trying to sort out a data issue. Now it’s a complaint but I want to resolve ASAP so please advise best contact to do so.

  • dave_culley Dave Culley (@dave_culley) reported

    @EE People go away to escape technology you sad sods,stop forcing it in to all our lives every where, it destroys normal interactions in the human race,all internet should be shut down at least 6 hrs a day.

  • GavinJGriffiths GavTheGothicChav (@GavinJGriffiths) reported

    @EE quick question; is there any partucular reason that service is always non existant suddenly in the Ystrad Mynach area? Last 3 days, all day in work, zero service.

  • zem2005 sean (@zem2005) reported

    @EE Yes it is. Supposed to of been all sorted. Still awful.

  • Rinosoares Rino Soares (@Rinosoares) reported from Nottinghamshire, England

    @EE my broadband is down. This time of night all your phone lines are closed. What’s going on? What now?

  • Jeanybabesb j7b7 (@Jeanybabesb) reported

    @ThreeUK @ThreeUKSupport your broadband is just the worst. How you can call yourself “the big network” baffles me! Roll on November when I can cancel and move over to @EE

  • Darryl30878461 Darryl (@Darryl30878461) reported

    @StaniforthLouMP @EE Agreed, im struggling to get decent 4g signal in London,