EE outages and service status in Newburn, England

Problems in the last 24 hours in Newburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newburn, England

The most recent EE outage reports came from the following cities: Stanley, Blaydon-on-Tyne, Newcastle upon Tyne, and Gateshead.

City	Problem Type	Report Time
Stanley	Internet	2 days ago
Newcastle upon Tyne	Phone	1 month ago
Gateshead	Internet	1 month ago
Newcastle upon Tyne	Total Blackout	1 month ago
Newcastle upon Tyne	Internet	1 month ago
Gateshead	Wi-fi	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 4 minutes ago from Newcastle upon Tyne, England

  @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

• 
  Matt (@matt3lee) reported 4 minutes ago from Hebburn, England

  @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

• 
  steve (@stevew_pfc) reported 7 minutes ago from Cramlington, England

  @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

• 
  Gemma Hall (@Gemma_Hall25) reported 8 minutes ago from Stanley, England

  @EE is EE network down in #DH9 #CoDurham

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 10 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  David Parker (@davidparkersm) reported 14 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  Paul Rackstraw (@rackysafc) reported 14 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  John Lavender - #Speedowarrior (@finswimmerjohn1) reported 15 minutes ago from Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

• 
  Aely McKeon (@AelyMcKeon) reported 22 minutes ago from Whitley Bay, England

  @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 25 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  Darren (@DarrenMorgan) reported 32 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  paula hudson (@Paula_H25) reported 35 minutes ago from Hetton-Le-Hole, England

  @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

• 
  Adrian Hitchman (@janade1) reported 36 minutes ago from Wideopen, England

  @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

• 
  Raj (@engg_rky) reported 36 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Luke Madden (@ifellintoawell) reported 38 minutes ago from Whitley Bay, England

  @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 38 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  ManicCollie (@maniccollie) reported 51 minutes ago from Cramlington, England

  @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

• 
  Mr395008 (@Mr395008) reported 54 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  Ian (@ian_safc_1974) reported 56 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Michael Chapman-John (@MichaelChapmanJ) reported 57 minutes ago from Hetton-Le-Hole, England

  @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brian Slater (@BrianSlater1976) reported 53 seconds ago

  @EE signal issues yet again in KY12 left without phone or 4G WiFi connection. Beginning to become a regular occurrence.

• 
  Richard Marshall (@Marzy1867) reported 1 minute ago

  @EE Your complaints process was disgraceful For an agent to open/close a complaint 10 seconds apart without my consent is why we are reporting you to CISAS and ofcom. Being told what turns out to be a poor speed is sufficient enough to work from home is false representation

• 
  Omar (@OhmLfc1979) reported 1 minute ago

  @JoshCF_ Had the exact same **** with @EE broadband. 18 month contract came to an end, increased the initial price and new customers are £20 cheaper for the exact same deal. Retention is a joke to these bums.

• 
  Hefin Richards (@HefinR) reported 2 minutes ago

  @LouNfu @EE They have areas which show perfect 5G cover yet data is slow or non existent- Shrewsbury SY3 is poor - I have raised this and they say “we have no reports of a fault” - it isn’t a “fault” It’s been like it for years! Same around SY22 - what you see ain’t what you get!

• 
  DML (@DMLYONDER) reported 3 minutes ago

  @EE EE is placing vulnerable people's lives at risk we have had issues with our phone and Internet line keeps going down at night my mum has an emergency alarm for medical conditions and eevare failing her and putting her life at risk not fixing it

• 
  ⓦⓤⓧⓜⓔⓓⓘⓐ (@wuxmedia) reported 5 minutes ago

  @EE Hello? Anyone,? I got kids trying to study for a levels and I work remote. Annoyingly useless. Never an issue over ten years with BT here. Seems you take over and just continual issues. Just sort it out I don't want to call anyone just FIX THE ISSUE

• 
  illinformedinsight (@ILL_INSIGHT) reported 8 minutes ago

  @EE @tomc123456789 No it’s your over-subscribed network. Can’t wait till February next year so I can finally get out of my contract with you

• 
  ロイド　61 degrees (@stargateheaven) reported 9 minutes ago

  @EE Internet is super super slow when downloading. what is wrong with it

• 
  ArtDirectionK (@artdirectionk) reported 17 minutes ago

  *yawn* Currently on hold with @EE...6th 📞 call 2day but it's still early. When there system runs well its grand & I have zero issues but trying to solve a problem is wretched. I have repeated 6+ time 2day "as a deaf person of over 2 years now...emailing might be a better option

• 
  DML (@DMLYONDER) reported 18 minutes ago

  @EE Ee have elderly customers they fail to fix their phone lines and internet with 30 days put vulnerable customers at risk, fail to keep their customers informed of repair dates and times, and BT totally ignore customers, and don’t value when you been with them 20 plus years