EE outages and service status in Newburn, England

Problems in the last 24 hours in Newburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newburn, England

The most recent EE outage reports came from the following cities: North Shields, Stanley, Blaydon-on-Tyne, Newcastle upon Tyne, and Gateshead.

City	Problem Type	Report Time
North Shields	Phone	10 hours ago
Stanley	Internet	4 days ago
Newcastle upon Tyne	Phone	1 month ago
Gateshead	Internet	1 month ago
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

• 
  Paul Rackstraw (@rackysafc) reported 6 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Robby (@RobbyRSSRobot) reported 9 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  Liam (@L17aamLiam) reported 11 minutes ago from Gateshead, England

  @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

• 
  Ian (@ian_safc_1974) reported 11 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Richie Veitch (@richieveitch) reported 12 minutes ago from Newburn, England

  @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

• 
  Bethany Henderson (@BCHenderson_xo) reported 18 minutes ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  TheGingerDigest (@DougJBacon) reported 19 minutes ago from Chester-le-Street, England

  @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 21 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  Vee Collins (@veecollins) reported 23 minutes ago from Newcastle upon Tyne, England

  @ob999666 @EE @EE is indeed down, big UK outtage

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 25 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  Darren (@DarrenMorgan) reported 25 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  steve (@stevew_pfc) reported 26 minutes ago from Cramlington, England

  @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

• 
  Shaun Edge (@sedge1989) reported 30 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  Steph. (@stephwales_) reported 31 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  shaun smith (@tempersmith) reported 38 minutes ago from Gateshead, England

  @EE cancel my contract as I type this robbing cun*s

• 
  Alex Mason (@AlexMason000) reported 39 minutes ago from Whitley Bay, England

  @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

• 
  David Parker (@davidparkersm) reported 50 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  Alan D'Arcy (@weeweegie) reported 57 minutes ago from Washington, England

  @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

• 
  Bethany Henderson (@BCHenderson_xo) reported 58 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 58 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carl bell (@carlbell85) reported 9 minutes ago

  @EE What's the point in having a chat if it doesn't work?

• 
  Mr tas gol (@TasMr46834) reported 9 minutes ago

  That’s the filthiest mobile operator , ever. They lie and let down customers. Trusted account closure, promised to do so, months later, they continue to charge.!!!!! When customer complains, they refer him to credit agencies, who slap a credit penalty of 3 strikes???!! @ee

• 
  Tim Judkins (@tim25793) reported 14 minutes ago

  @EE My phone is locked, message appears to say I need Puk code. I do not have an online account, I can't access the phone and when I ring you just direct me online. Please help me get my phone unlocked and working again

• 
  Matt Black (@DJ_Matt_Black) reported 14 minutes ago

  @EE can you tell me if there’s a problem with the network in Exeter as my WiFi isn’t working

• 
  𝐊𝐞𝐯𝐢𝐧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@KC_SW6_) reported 17 minutes ago

  @EE @EEBroadbandUK is your WiFi down because since I’ve joined I’ve not been impressed and it always seems to not work in certain rooms even with a WiFi extender

• 
  David Chandler (@DavieChandler67) reported 19 minutes ago

  @EE Hi, is it normal for a £165 bill for equipment being returned, added to the bill in advance of receipt of the equipment. £165 charge, reduce the cost by £65. If that's not profiteering by stealth, you are truly unfit for purpose. @MartinSLewis disabled people need support

• 
  IStreamSandwich - Stephen (@istreamsandwich) reported 20 minutes ago

  @Benleo I had a similar issue with trying to get them to come out and do a cable repull after Openreach damaged the cable going to my house alone when doing external work. It’ll be 3 months in a week and still nothing, so much so that I’ve initiated a switch to @EE . Horrendous from VM

• 
  Lennox Richardson (@lennyrfc) reported 21 minutes ago

  @EE Why is my 5G & phone signal so consistently awful in the SE. I got a better reception in the Amazon Rainforest when away with work than I do in 🇬🇧

• 
  Opeyemi Daniel (@DinaGlyphs) reported 25 minutes ago

  Hello @EE I’ve been disconnected from broadband internet due to a reported issue with the connection by Openreach. Being three days now without access to work and a potential job loss around the corner, I’ll like to know the update on this issue. Please see the screenshot below for additional context.

• 
  Rhys Seymour (@SeymourRhys94) reported 27 minutes ago

  @EE Still terrible signal in East Barnet. Really poor that this is still ongoing. Full price, half service.