EE Outage Report in Newburn, Newcastle upon Tyne, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Newburn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Newburn, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Cramlington, Prudhoe, Stanley, North Shields, Consett, Gateshead, and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street
|
5 days ago | |
|
Newcastle upon Tyne
|
Phone | 10 days ago |
|
Cramlington
|
Phone | 16 days ago |
|
Prudhoe
|
Phone | 21 days ago |
|
Newcastle upon Tyne
|
Internet | 28 days ago |
|
Newcastle upon Tyne
|
Total Blackout | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newburn, England
Latest outage, problems and issue reports in Newburn and nearby locations:
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Liam (@L17aamLiam) reported from Gateshead, England@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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steve (@stevew_pfc) reported from Cramlington, England@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Darren (@DarrenMorgan) reported from Washington, England@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Raj (@engg_rky) reported from Newcastle upon Tyne, EnglandAs expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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ManicCollie (@maniccollie) reported from Cramlington, England@EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing
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Warren ⭐️ (@ladgaga13) reported from Blyth, England@EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra
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Shaun Edge (@sedge1989) reported from Ryton, EnglandYou can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!
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Amy McCord (@amymccordx) reported from Hebburn, England@EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls
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Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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ManicCollie (@maniccollie) reported from Cramlington, England@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
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Gav McElroy (@GavMcElroy) reported from Washington, England@DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us
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David Parker (@davidparkersm) reported from Whickham, EnglandCan’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
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Raj (@engg_rky) reported from Newcastle upon Tyne, EnglandI’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Michael Young (@micky9nufc) reported from Lanchester, England@EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier
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Josh Stephenson (@jstep__) reported from Birtley, England@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Leanne Hackney (@LeanneHackney2) reported@EE what on earth is taking so long to get my network coverage back in SK23??? I can’t make or receive calls when I leave my house and I am pregnant. It’s been 4 days! Please send an update out ASAP
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Andrew (@__4ndrew__) reported@EE Is there an issue with log in to accounts. I can't check my families data?
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Demi Jonas (@xdemijonas) reported@EE please respond to my previous tweet ASAP. I’ve paid for a £10 add on to use my phone in the USA and nothing is working! I think my phone is blocked from roaming please fix ASAP!!
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James Witts (@JWitts2) reported@EE Hi there, appear to be having issues unlocking my old motorola razr v3 (linked with orange). Website keeps throwing an error saying it can't be unlocked.
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Chris (@Chrisjg1080) reported@EE I have sent a DM but no response. I just want an update on the service for the area covering CA17 4dz. It says there is an issue, which I obviously know. But no information on if it's being sorted or how long it's going to take. It's 6 days already...
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Katie Haisman (@Katie3boys) reported@EE my signal has become a joke again I had problems and was sorted now it’s back to not being able to hold conversation
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Jo (@full_goat) reported@EE I've tweeted twice now for help with an issue but it looks like my tweets are getting deleted - I thought we were friends? 🤔
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Matt (@Matt996) reported@EE a week trying to sort my account and I’ve spoken to no one and had no reply to my email. You are the worst company I’ve ever dealt with. #worstphonenetwork.
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Ryan (@RoqittRyan) reported@EE What's going on? I can't get through on the phone and you're not answering your DM's. Broadband gone down in my area, I really need it back online ASAP.
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Hayley Edwards (@hayleyed74) reported@EE Help!! My mum I law got a new android smart phone a few weeks ago but the mobile data, texts & calls have stopped working....... tried everything and nothing.....