EE Outage Report in Newburn, Newcastle upon Tyne, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newburn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Newburn, Newcastle upon Tyne, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Cramlington, Prudhoe, Stanley, North Shields, Consett, Gateshead and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
||
| Newcastle upon Tyne |
Phone | |
| Cramlington |
Phone | |
| Prudhoe |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
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EE Issues Reports Near Newburn, England
Latest outage, problems and issue reports in Newburn and nearby locations:
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Josh Stephenson
(@jstep__) reported
from
Birtley, England
@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
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Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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David Parker
(@davidparkersm) reported
from
Whickham, England
Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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steve
(@stevew_pfc) reported
from
Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Amy McCord
(@amymccordx) reported
from
Hebburn, England
@EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky
(@vickysky24) reported
@EE been a loyal customer of yours for over 20yrs way before you were EE back when you were Orange and now your increasing my bill by £9.43 and I’m going to be paying £75 so I will be leaving you when my contract is up I think what you have done is disgusting!!
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Vicky Clutterbuck
(@Vikc32) reported
@EE No signal in Newbury for a week now. Whole family and work colleagues affected. Is there a problem in the area?
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Ctrl Alt Delete Lawz
(@CtrlAltDelLawz) reported
@EE so after 8 month's of issues I've still got no help in relation to solving the issue. You'd rather just loose a customer who has been with you since day 1 due to being a T-Mobile and orange customer. 1st class service has become a joke service.
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Jazmine Day
(@jaazmindaa) reported
How did I get a phone contract for £56 a month with @EE and now a year later I am paying £71 a month. Absolute joke. UK’s No.1 network for the UK? I think not. How can they expect people to be able to afford that for a phone. Disgusting
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Claire
(@RedRoseCV) reported
@EE you're raising my monthly bill by £9.12 - once my contract is up in June you're losing a customer who has been with you over 8 years. Shame, but that kind of price hike is extortionate #RIPOFF
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Ctrl Alt Delete Lawz
(@CtrlAltDelLawz) reported
@liga_lii @EE Yip and I've had crap service for 8 months, they say they really want to help but have done absolutely nothing to give me a solution. Back to sending letters it is as I will not be paying these prices. Have you seen the price of food and you expect people to pay these prices lol
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Amy
(@noyb90) reported
@EE I’ve asked for someone to send me my contract on live chat and apparently I don’t even have a one. Now I’m stuck going round in circles with some idiot robot. Can you please send me my contract so I can review the terms?
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Phil Barrett
(@barrett_phil) reported
@EE That was a no to help then. Been with you since the days of orange. Bye bye.
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sd
(@dulay_suky) reported
@EE @pat11669019 Not true @EE . I contacted you and you gave me a generic blurb to justify unjustifiable price increases, mine being £9.78 a month. I will exit my contract once I’m able to. Terrible customer treatment during a cost of living crisis.
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Rebecca Lake
(@rebeccalake4) reported
@EE I had issues with my new ipad being delivered and DPD decided to return to consignor. I spoke to someone at ee on Monday and was told I would have to reorder when it was returned. I've still not heard and now paying more for a device I don't have. I would like some advice please