EE Outage Report in Newburn, Newcastle upon Tyne, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newburn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newburn, Newcastle upon Tyne, England
The most recent EE outage reports came from the following cities: Gateshead, Cramlington, Newcastle upon Tyne, Consett, Jarrow and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newburn, England
Latest outage, problems and issue reports in Newburn and nearby locations:
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Mulqueen
(@MichaelMulqueen) reported
@EE I can't use your Android-formatted website to report a problem with your network in my area if, each time I detail the problem, the website can't submit my completed details and I need to start from scratch again. Any chance of a fix?
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Fanybygaslight
(@fanybygaslight) reported
@EE I'm trying to get some help with sim card issue, can't do it on chat, need a convo. I need my phone for work tomorrow so need to get this sorted tonight. Please, can someone help me with this?
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE internet is absolutely, and I cannot stress this enough, the WORST broadband I have ever experienced. I can’t play a single game with lagging, why? Simply why?
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Sean Maddocks
(@SeanMaddocks13) reported
Hi @EE just wondering if you're going to give me some money back on my contract due to lack of signal nearly everywhere I go
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Mark for Democracy.
(@Markpettitt5) reported
@EE As long as you don't go through plusnet who has disconnected my old network and they still have not sent me the sim card. Was promised it on Tuesday but all bullshit, I can't even use my phone or receive calls. This is one way for you to get a bad name.
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Sean
(@Sean00725942) reported
@EE It seems as though a glitch in your system has cancelled my ps5 order made yesterday and cash already out my bank. Can this get sorted ASAP. I called multiple times and the systems were down last night to check and resolve
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Mark Willis 🔶😷
(@AylesburySting) reported
Dear @EE is there a problem with your service is West London, Harrow to be precise, my data service is really poor today?
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Fanybygaslight
(@fanybygaslight) reported
@EE I need to talk to someone over an issue with unlocking a phone. I have 2 sim cards and need the phones for work, at the moment I have no service and cannot get this sorted by chat. Need a convo. Tonight!
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Honeypot
(@Honeypo34014809) reported
@EE Hi is@your gifting dating down at the moment or is it just me?
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Mrs Smith
(@KS2016M) reported
@EE Dear Peter Thank you for your message, the person I spoke could not resolve the issue and she said that she will post out a letter as to how to escalate this to the ombudsman. I am waiting for the letter and will contact the ombudsman. Kind regards Kanchanmala Smith