EE outages and service status in Newburn, England

Problems in the last 24 hours in Newburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newburn, England

The most recent EE outage reports came from the following cities: Jarrow, North Shields, Gateshead, Newcastle upon Tyne, Stanley, and Blaydon-on-Tyne.

City	Problem Type	Report Time
Jarrow	Phone	23 hours ago
North Shields	Phone	16 days ago
Gateshead	Internet	1 month ago
Newcastle upon Tyne	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 3 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  TheGingerDigest (@DougJBacon) reported 4 minutes ago from Chester-le-Street, England

  @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

• 
  Idh46 (@idh46) reported 4 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 9 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

• 
  Alan D'Arcy (@weeweegie) reported 13 minutes ago from Washington, England

  @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

• 
  Mr395008 (@Mr395008) reported 14 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 14 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  Ian (@ian_safc_1974) reported 23 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Char (@AbitofCharlieb) reported 24 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  David (@davidhorsefield) reported 24 minutes ago from Longbenton, England

  @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

• 
  Shaun Edge (@sedge1989) reported 28 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  Raj (@engg_rky) reported 29 minutes ago from Newcastle upon Tyne, England

  I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

• 
  Geoff Wade (@GeoffWadeSwim) reported 30 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 31 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  Amy McCord (@amymccordx) reported 36 minutes ago from Hebburn, England

  @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

• 
  Christy 🌈 (@phoenixfelis) reported 38 minutes ago from Newcastle upon Tyne, England

  I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

• 
  Ben Bias (@zombiefiend616) reported 43 minutes ago from Newburn, England

  @EE is there a problem with they billing system as I can't pay my bill online??

• 
  steve (@stevew_pfc) reported 43 minutes ago from Cramlington, England

  @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

• 
  Gav McElroy (@GavMcElroy) reported 49 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  Paul Rackstraw (@rackysafc) reported 51 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Duncan (@Dunkcanio) reported 8 minutes ago

  @janettocornetto @EE I’m glad it’s not just me, but contacting ee is impossible abroad when they have cut off service and only on WiFi.

• 
  PT (@ptavfc1) reported 9 minutes ago

  @EE ongoing ABYSMAL service from EE…. Despite calling the so called Tech Team that can’t help and won’t help…… ABYSMAL

• 
  CryptoeSIM.io (@cryptoesim) reported 9 minutes ago

  @Anarchy_Jim @status_is_down @EE carrier roaming going down while you're abroad is genuinely nightmare fuel pro tip for next time — grab a local eSIM as a backup before you fly. takes 30 seconds, no passport scan, and you're never stranded like this again

• 
  THE SARKY COCKNEY (@sarkeycockney) reported 10 minutes ago

  Been with @EE broadband 3 weeks and now looking at a weeks outage. @Virgin any chance of coming back? Scamming accounts which claim to be the customer services dept of the above companies need not reply

• 
  Chris Milbank (@ChrisMilbank) reported 16 minutes ago

  Laura at @EE said she would call back at 4pm Tuesday 16th June 2026, I can't call as EE send a text with a code and the link won't open CoPilot says its BT's dreadful computer software, the issue is when BT took over.

• 
  Rebecca Dalton (@RebsDalton) reported 17 minutes ago

  @EE @Chloe_DEathx Hello, my roaming is still not working while I am away in Portugal?

• 
  ᴄᴏʟɪɴ ᴇɴɢʟɪꜱʜ (@ColinJEnglish) reported 17 minutes ago

  Dear @EE, why does my new fibre broadband installation not work all the time? It's down in the evening, early morning, and sometimes in the afternoon. Not every day but it is annoying.

• 
  Samuel Pierce (@Mrhalfandhalf8) reported 19 minutes ago

  @EE hi ee i need help with a order infomation ill send a dm

• 
  Sean hgxn (@sean8lfc) reported 19 minutes ago

  @EE @Anarchy_Jim Trying to get around rural Italy when this went down, licking after a few hours we found a spot with wifi. Now to figure out how we contact our Airbnb within any network cover :) awful

• 
  Steveo Davies🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@STEVEOLUCKY7) reported 21 minutes ago

  @emsdoesnothing @EE Its total ****. I have been complaining for months. Never get what I was promised constantly resetting my router,going through fault check . 2nd router plus engineer visit still the same had a tits full. How do I find out when my contract is up so I can go elsewhere.. 😡