EE outages and service status in Newburn, England

Problems in the last 24 hours in Newburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newburn, England

The most recent EE outage reports came from the following cities: Cramlington, Wallsend, Hebburn, Jarrow, and North Shields.

City	Problem Type	Report Time
Cramlington	Internet	22 days ago
Wallsend	Internet	1 month ago
Hebburn	Internet	1 month ago
Jarrow	Phone	1 month ago

Community Discussion

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EE Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 4 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  David Parker (@davidparkersm) reported 5 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  Stephen Hully (@HullyStephen) reported 6 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 12 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  Mr395008 (@Mr395008) reported 16 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  Mark.🇬🇧🇺🇦 (@19bootsy68) reported 20 minutes ago from Dunston, England

  @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

• 
  Bethany Henderson (@BCHenderson_xo) reported 23 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  Ben Bias (@zombiefiend616) reported 24 minutes ago from Newburn, England

  @EE is there a problem with they billing system as I can't pay my bill online??

• 
  Eddy39 (@eddygraham39) reported 25 minutes ago from Craghead, England

  @EE submitted a complaint over a week ago via email. It’s not been answered.

• 
  Luke Madden (@ifellintoawell) reported 25 minutes ago from Whitley Bay, England

  @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

• 
  Paul Rackstraw (@rackysafc) reported 29 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Char (@AbitofCharlieb) reported 29 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  TheGingerDigest (@DougJBacon) reported 31 minutes ago from Chester-le-Street, England

  @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

• 
  ManicCollie (@maniccollie) reported 35 minutes ago from Cramlington, England

  @EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 39 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  Warren ⭐️ (@ladgaga13) reported 41 minutes ago from Blyth, England

  @EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 43 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  Gav McElroy (@GavMcElroy) reported 48 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 51 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 52 minutes ago from Newcastle upon Tyne, England

  @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jon Pitts (@briavelsjon) reported 7 minutes ago

  @JohnStokes0uk @EE More radio sites is not necessarily the solution to poor data speeds, if existing coverage levels are good.

• 
  Martin Elliker (@MartinElliker) reported 9 minutes ago

  @EE finally after 18 days I can stop posting piles of 💩 18 days it has taken to get my WiFi service that was great through BT to be transferred over to their partner EE - now just need to check everything works as it should including my TNT sports - let’s see shall we !!!!

• 
  Christopher Tracy (@Milnero4) reported 9 minutes ago

  @EE I have lodged a complaint, hopefully they will listen to the call with the salesman.

• 
  Danny Healy (@DannyHealy9) reported 9 minutes ago

  @EE I spoke to your under trained business customer service, who said my line was cut off for non payment on October 11th yet the direct debit was not due to be collected till the 24th of that month, so that doesn't add up does it.

• 
  Alan Royston (@pagechord) reported 11 minutes ago

  Not only is your customer service appalling, @EE has the audacity to inform me I can only view my bill via your App. Why? I receive my bill by email which I can cope with. EE would cause havoc in an empty house! I am aged 76 and feeling totally marginalised.

• 
  Darren Snow (@darrensnowecfc) reported 12 minutes ago

  @EE after given you basically 5 weeks to set up a new customer, had cancelled because 4 of your employees have lied to me, and I’ve still not received any equipment

• 
  Dave Charles (@davecharles1) reported 13 minutes ago

  Never have I had so much trouble with my internet since I’ve joined @EE , can’t wait to ditch it

• 
  Michael Williamson (@michaeljw_97) reported 15 minutes ago

  @EE Hi. Was talking to a Kate or Katie but the call cut off as i'm on the train (she rang me) is it possible to get a message back to her that it was the signal dropping for the call ending and not me being rude. I feel so bad. Many thanks.

• 
  Andy Hobbs (@AJHobbsy) reported 17 minutes ago

  @EE Apparently it can't be sorted. That's the problem.

• 
  Vicky (@Victori71226638) reported 20 minutes ago

  @EE 👋🏻 my boyfriend has dropped his phone in the canal. I have called your customer care who advised we can’t get his number back? We need that number for his customer database. Please help!