EE Outage Report in Newburn, Newcastle upon Tyne, England

Problems in the last 24 hours in Newburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Newburn, England

The most recent EE outage reports came from the following cities: Gateshead, Chester-le-Street, Newcastle upon Tyne, Cramlington, Prudhoe, Stanley, North Shields, and Consett.

City	Problem Type	Report Time
Gateshead	Wi-fi	6 hours ago
Chester-le-Street	E-mail	13 days ago
Newcastle upon Tyne	Phone	18 days ago
Cramlington	Phone	24 days ago
Prudhoe	Phone	29 days ago
Newcastle upon Tyne	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

• 
  ManicCollie (@maniccollie) reported 3 minutes ago from Cramlington, England

  @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

• 
  Mr395008 (@Mr395008) reported 5 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  Liam (@L17aamLiam) reported 11 minutes ago from Gateshead, England

  @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

• 
  David Parker (@davidparkersm) reported 21 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  ManicCollie (@maniccollie) reported 23 minutes ago from Cramlington, England

  @EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing

• 
  Robby (@RobbyRSSRobot) reported 32 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  Darren (@DarrenMorgan) reported 34 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  Raj (@engg_rky) reported 36 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Amy McCord (@amymccordx) reported 39 minutes ago from Hebburn, England

  @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

• 
  Eddy39 (@eddygraham39) reported 41 minutes ago from Craghead, England

  @EE submitted a complaint over a week ago via email. It’s not been answered.

• 
  Shaun Edge (@sedge1989) reported 42 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  Raj (@engg_rky) reported 45 minutes ago from Newcastle upon Tyne, England

  I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

• 
  Vee Collins (@veecollins) reported 48 minutes ago from Newcastle upon Tyne, England

  @ob999666 @EE @EE is indeed down, big UK outtage

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 48 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  steve (@stevew_pfc) reported 48 minutes ago from Cramlington, England

  @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

• 
  Josh Stephenson (@jstep__) reported 51 minutes ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

• 
  Ian (@ian_safc_1974) reported 52 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Char (@AbitofCharlieb) reported 53 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  David (@davidhorsefield) reported 55 minutes ago from Longbenton, England

  @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

• 
  Michael Chapman-John (@MichaelChapmanJ) reported 55 minutes ago from Hetton-Le-Hole, England

  @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Connor J (@ConnorJ161) reported 7 minutes ago

  @EE hi, the app doesn't work properly after it was updated to the new version. I can't check my balance through it or see how much data I have left. It just says to try again in a few minutes, but it's been like that for weeks now. Any help, appreciated. Thanks

• 
  Ruth Mayorcas (@RuthMayorcas) reported 15 minutes ago

  @EE You haven’t heard because you didn’t respond - yes I do. Why is there no confirmation of phone call re #roaming? Instead a survey asking for opinion of service. Wrong priorities.

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported 15 minutes ago

  @EE @BeanoOfficial @EE could you confirm where service is guaranteed. Constant issues with phone since Jan 2022. Unable to answer calls today. Told by your technical advisor service is not guaranteed at home, whilst moving or whilst stationary.

• 
  Alisha Nurse (@AliApow) reported 15 minutes ago

  @EE So sorry my internet was down since Friday so I'm behind on messages. I did call but the problem wasn't fixed. I will DM :) ta

• 
  Superman is C K (@supertinytimo) reported 19 minutes ago

  @EE once again poor customer service, was in the shop got told they couldn’t help me to then be told to call up. On hold twice for over 40 minutes. EE we provide the best customer service really

• 
  Martin Duncan (@ArtisticLeader) reported 20 minutes ago

  @EE @Apple Problems connecting to provider. Keeps saying “No SIM card”. Except there is. Can anyone advise?

• 
  Tee (@Tee52458861) reported 21 minutes ago

  @EE What’s the point of customer service if no one is bothering to respond to my query? Unfortunately I’ve been a customer for over 20 years and I am struggling to get an answer for a quick question. 😕

• 
  Turbomeister (@Turbomeister_UK) reported 23 minutes ago

  @EE It took 3 tweets and 3 days later I get a response. I'm thinking that @EE aren't aiming for any customer care awards this year! If anything I'm closer to switching provider than a new contract with #EE

• 
  Becky's Books 📖 The Oleander Sword (@beckyc_89) reported 24 minutes ago

  Hey @EE any reason why I've had no signal in Buckshaw village all week? Can't see any issues online.

• 
  Cur🦖 (@LEEC_5) reported 26 minutes ago

  @EE @Ofcom I’ve always had a reduction on my bill because for two years I’ve used barely any data because I couldn’t. Walking to the shop and being in the garden with calls cutting off. I’m paying for a service I’m not getting. Who can I go to above?