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EE Outage Report in Newburn, Newcastle upon Tyne, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newburn, Newcastle upon Tyne, England 02/20/2026 06:40

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newburn, Newcastle upon Tyne, England

The most recent EE outage reports came from the following cities: North Shields, Newcastle upon Tyne, Consett, Gateshead, Cramlington, Jarrow and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorth Shields Phone
United KingdomNewcastle upon Tyne Phone
United KingdomConsett Total Blackout
United KingdomGateshead Internet
United KingdomCramlington Phone
United KingdomCramlington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • ifellintoawell Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PopsAnonymous Anonymous (@PopsAnonymous) reported

    @EE is there any news on how you’re compensating the customers whom experienced a mass outage last month?

  • sachalouxx S a c h a 💁🏻 (@sachalouxx) reported

    Is @EE broadband down or is it just dog poo? Can’t even load my Tv!

  • judda747 George (@judda747) reported

    @EE I was told my contact was £18.40 a month incl Netflix and apple music, yet you are charging me £35! When I complained online, you closed the complaint without consulting me!

  • dazzy1878 Daryl Long (@dazzy1878) reported

    Twitter….I’m seeking your advice. After 20 years of being a @VodafoneUK customer, I don’t recall ever having such poor service/signal as I have the last 18 months & so the time has come to switch. I’m thinking @EE but I’d welcome any feedback/alternative recommendations? Thanks

  • antsmart2 antweetz (@antsmart2) reported

    @EE @katieloupalmer Im having same issue with app too. Tells me log in or delete and download. Done both no fix. Trying to send data to my daughter to get a cab home as its late and i cant send her. App needs fixing

  • Bets031221 Bets031221 (@Bets031221) reported

    @EE So explain how ******** I'm meant to pay my bill when I don't have any of my cards on me & can only use Google Pay right now.

  • JonHumberstone Jonathan Humberstone (@JonHumberstone) reported

    @EE service/signal issues since Tuesday. Both me and wife are with @EE and now received update to say they need to send and engineer out and for update on 28th July. 7days from now. Not good enough. Are you to compensate for both mine and my wife bills this month???

  • DarrenDalby Darren Dalby (@DarrenDalby) reported

    @EE Hello there, I had a MyPlace update this morning saying the issue is fixed. It isn't. I've got an email address of someone at EE who is hopefully dealing with this for me.

  • Penelop04678400 Penelope (@Penelop04678400) reported

    @EE It’s an utterly unacceptable service which is not on par with your competitors.

  • Bets031221 Bets031221 (@Bets031221) reported

    @EE No it's not ****** sorted. Your app is now back up but every time I have to approve the transaction on my banking app, your stupid bastard app displays a sad face & doesn't go through with the payment. Good ****** job implementing 2FA for payments, you bunch of wanks.