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EE outages and service status in Newburn, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Newburn, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 67% Internet (67%)
  • 33% Phone (33%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 19: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newburn, England

The most recent EE outage reports came from the following cities: Wallsend, Hebburn, Jarrow, North Shields, Gateshead, Newcastle upon Tyne, and Stanley.

CityProblem TypeReport Time
Wallsend Internet 8 days ago
Hebburn Internet 9 days ago
Jarrow Phone 18 days ago
North Shields Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

  • RobbyRSSRobot
    Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • AlexMason000
    Alex Mason (@AlexMason000) reported from Whitley Bay, England

    @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

  • aanntthh
    ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • HullyStephen
    Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • DarrenMorgan
    Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • DougJBacon
    TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

  • veecollins
    Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • maniccollie
    ManicCollie (@maniccollie) reported from Cramlington, England

    @EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing

  • phoenixfelis
    Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • HullyStephen
    Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • petekilty
    pete kilty❗ (@petekilty) reported from Consett, England

    @EE So your answer is to try and sell me something, wow @EE for the win your just as bad as the people calling the number in the first place!!!!

  • aanntthh
    ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • NicCorbishley86
    Nicola Corbishley (@NicCorbishley86) reported from Whitley Bay, England

    @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

  • shahanchowdhury
    Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • XxXColette77XxX
    🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported from Gateshead, England

    Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

  • rackysafc
    Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • Patrick_Rice
    Patrick Rice FCMI (@Patrick_Rice) reported from Blaydon-on-Tyne, England

    @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

  • stephwales_
    Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • DougJBacon
    TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mrparker666
    mrparker666 (@mrparker666) reported

    @EE Ok I actually got through to EE support they said there was a fault in my area but clueless beyond that great why has it been down for a week shouldn't they update spusu

  • jamesbardner
    James Bardner 🇺🇦 (@jamesbardner) reported

    @EE Hi. Our ee internet and ee phones are rubbish. Service is dropping in and out. Terrible. Our postcode is HD8 9UN. We know you are aware of the problem but you’ve only contacted us today when it’s been going on for quite a few days. How long to fix? It’s impacting our work.

  • Vocalandproudx
    Vocal and Proud (@Vocalandproudx) reported

    Shocking customer service from @EE After months of data issues, I’m told they don’t guarantee a working data service. So what am I paying for? Happy to take customers money but dismiss genuine concerns instead of fixing them. Overpriced with poor service. AVOID @EE @Ofcom

  • seethelizards
    Seeing The Lizards (@seethelizards) reported

    Same problem I'm having with @EE . I want to cancel, but there's no obvious way to do so without calling them up and being hassled by their upselling agents.

  • pinguigloo
    Catherine Pengilly (@pinguigloo) reported

    @EE It’s a moto E13 I think but it’s no good trying to guide me through it as I’m not with her again until next weekend. I am trying to find someone who can go with her to the shop in the hope that they can, at the very least put in some emergency contacts for her

  • desikuri09
    reena (@desikuri09) reported

    @EE Rubbish service - end though I purchased data allowance on roaming in Delhi. Upon arrival my data didn’t work , couldn’t call as outside hrs, recorded message asked me to contact business chat but in the absence of data I could not even do that !

  • JoDonn77
    Jo D (@JoDonn77) reported

    @EE @ash2082 I’m having the same issue having landed in Spain in the last hour

  • stringwell
    Tom Stringwell (@stringwell) reported

    @EE @Zander_Lavall @EE he asked you a damn question which deserves an actual answer. Not ASAP. You're a communications company, communicate properly.

  • Lindsay_Brunt
    Lindsay Brunt (@Lindsay_Brunt) reported

    @EE I’ve spoken again to complaints team and have been spoken to very poorly by your staff. You have breached the contract and don’t have and resolution to fix the internet… how do I escalate further?

  • ZRuns0nCoffee
    Zak ₄₄ (@ZRuns0nCoffee) reported

    @EE It’s to do with GFast. Why are you allowed to break contract and cut my service to a quarter to what I’m getting now? Can you imagine if I asked that about price or ending my contract early? This is now allowed. How can I take this further?