EE Outage Report in Newburn, Newcastle upon Tyne, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newburn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newburn, Newcastle upon Tyne, England
The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Bedlington, Cramlington, Consett, Wallsend and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Bedlington |
Internet | |
| Cramlington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newburn, England
Latest outage, problems and issue reports in Newburn and nearby locations:
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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steve
(@stevew_pfc) reported
from
Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🗻Chrissy Lake🗻
(@TheQTFiles) reported
@EE I can't, the account is in my housemate's name and he has already spoken to customer service about it today.
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sjrmfc
(@sjrmfc) reported
@ippiggott @EE @lizard202 Also in BR6 with limited to no service
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Peter Marrable
(@angrypete73) reported
Well @EE my smart hub is playing up yet again. I have emailed you as I don’t trust phone calls being acknowledged and being then agreed what was said on a call, bad experience from other companies. Again today I have to reset the smart hub to get the WiFi to work
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Team ES Racing.com
(@TeamESRacing) reported
We have, sorry HAD, 30 handsets with you @EE but your total joke service & inability to call back after constant promises - means you will lose 30 handsets. Final straw, final chance today & sworn to by your “Manager” that “you will get a call back today”...... Didn’t happen
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Purple City
(@PurpleCityCo) reported
Just had a customer service call with someone from EE called Jessica Fletcher and I'm gutted she didn't pick up on (or chose to ignore) the fact I had a certain Chaka Demus & Pliers classic bumping throughout the conversation. Sidenote: @EE customer service is always on point.
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Emily Brookes
(@EJBrookes83) reported
Finally after years of being ripped off each month by @EE I’ve taken the plunge and got a great Sim only deal with @ThreeUK quote I pressed with their customer service already. #ByeByeEE
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Gav
(@ferociousdiablo) reported
@EE Ahaaa so make a complaint that my previous complaint has not been dealt with properly, even though that complaint was escalated to the highest level within your company? The point of this being? How about no. I am tired of jumping through your hoops.
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Gav
(@ferociousdiablo) reported
@EE I see that you believe you have 'resolved' my case with the ombudsman. You have lied about refunding my due line rental and broadband charges to them. #thieves #liars #nothingnowhere so here we are. @MartinSLewis please help. @EE did everything they could to drag...
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lise 🏴 #wba
(@lise_Jane77) reported
@EE is there a problem in the ws10 area?? Having problem with 4g
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Gav
(@ferociousdiablo) reported
@Isv71903127 @EE @MartinSLewis I am now of the opinion that they are just there to say someone has oversight. Not there to help people complain about companies as they state. Just another hoop for the little guy to jump through whilst a company gets away with plain theft