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EE Outage Report in Newburn, Newcastle upon Tyne, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newburn, Newcastle upon Tyne, England 03/01/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newburn, Newcastle upon Tyne, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Stanley, North Shields, Consett, Gateshead, Cramlington, Jarrow and Bedlington.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Total Blackout
United KingdomStanley Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNorth Shields Phone
United KingdomNewcastle upon Tyne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

  • maniccollie ManicCollie (@maniccollie) reported from Cramlington, England

    @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

  • L17aamLiam Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

  • veecollins Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • sedge1989 Shaun Edge (@sedge1989) reported from Ryton, England

    You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

  • DarrenMorgan Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • ian_safc_1974 Ian (@ian_safc_1974) reported from Dunston, England

    @scott_fcb @EE I’ve had same issue

  • MichaelChapmanJ Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England

    @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

  • Mr395008 Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • stevew_pfc steve (@stevew_pfc) reported from Cramlington, England

    @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • davidhorsefield David (@davidhorsefield) reported from Longbenton, England

    @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • maniccollie ManicCollie (@maniccollie) reported from Cramlington, England

    @EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing

  • RobbyRSSRobot Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • AbitofCharlieb Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • matty1880 matty1880 (@matty1880) reported

    @EE if you could reply here or my DM that would be greatly appreciated. Such a poor service!

  • kevincumbria Kevin Tea (@kevincumbria) reported

    @EE @EE Gavin, spoke to a customer support person at length yesterday but no joy. They have escalated it.

  • BollowTheFelly Paul Newman (@BollowTheFelly) reported

    The #customersupport at @EE is non existent, and the #customerexperience horrendous, a 20 minute wait on the phone to topup, followed by the rudest agent, who would rather watch TV at home rather than go to work and do what they are paid to do then hang up.. I await the survey..

  • levans7y7 Lee Evans (@levans7y7) reported

    @garyhayes64 @btsport @EE No point in it anyway mate, I’ve done the same and there’s **** all on there footie wise.

  • rhys_thomas29 Rhys (@rhys_thomas29) reported

    @EE fancy unlocking my phone so I don't have to wait 72 hours without service to change over to the mighty @giffgaff! Such crap service @EE. #uppagiffgaff

  • Momi_ak Momina Akhtar (@Momi_ak) reported

    @EE I’m am disgusted by your lies and service after nearly 30 years of being your customer and want something to be done ASAP I have lodged a complaint and no one has gotten back it’s been 2 weeks & this Susan davies is another liar She seemed like she would help but all lies

  • JadePar26927631 Jade Parsons (@JadePar26927631) reported

    @EE Thank you for your reply, no didn’t get help or get sorted. Will phone in to sort out thank you

  • binmanbob FCBOBBY (@binmanbob) reported

    @EE Have an ongoing complaint, and still waiting for them to contact me back. 20yrs of loyalty to be ignored. Not happy at all

  • Rangaharris ranga.sol (@Rangaharris) reported

    @EE You offered me a measly £10 off my bill for my 100 mile round trip. I had to take a total of six hours off work unpaid to do this. Yet my phone is still broken. Get someone to contact me via phone about this.

  • MrCalzLDN IGoByCali (@MrCalzLDN) reported

    @EE standing for Everything Everywhere? I’ve had no signal for the past 2 days, no data coverage what so ever. I’m paying for 5G & not receiving anything. What is going on?!