EE Outage Report in Newburn, Newcastle upon Tyne, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newburn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 04: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newburn, Newcastle upon Tyne, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Wallsend |
||
| Newcastle upon Tyne |
Phone | |
| Washington |
Phone | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newburn, England
Latest outage, problems and issue reports in Newburn and nearby locations:
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Stu Chapman
(@SlendyC) reported
@EE poor service again tonight in the IP3 area, can someone please give me a detailed update on the issue? Service has been poor over the last week and a half
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RyanDrinkwater
(@RyanDrinkwater2) reported
@EE Thanks but the message never stated this? Thought it was like Apple Music when you can still use it after cancelling until it runs out
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CleanScotland
(@gravija3) reported
@EE hi folks, I was tricked into a 2 year EE 5G contract (my phone isn’t even 5G ready) by a third party. I would like to remain an EE customer but would like to swap to a different tariff. Still within the 14 days. I noticed you have a better deal on your site. What should I do?
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Cbeck🐇🐇🐇🐇🐇🐇 🇮🇹 🇲🇫🍷🍫
(@CCBK666) reported
@DPDgroup_news @EE Dpd driver very rude, aggressive and threatening....all on cctv.... We have called the police and also have his registration number.. @EE dreadful and frightening service from your courier... They have also now contacted police and accusing me of theft
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Bevbb.963🌸🌸🌸
(@Bevbb9) reported
@EE No thanks. If can't come in store without you threatening you may need to provide details to someone im not interested in phone call or options. I've worked throughout & believe if you're ill seek help but the healthy are healthy & shouldn't treat as potential risks & isolated.
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Glasgow Girl
(@sapiofoxxxxxxxy) reported
@EE @Bevbb9 Where's my response @EE ? Why are you treating healthy people like diseases? I will never comply with NHS track and trace because I am not sick.
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✨ Sophetti Confetti ✨
(@Sponkadonk) reported
A customer of @EE for 23 years, from Orange to TMobile to EE, finally left after they continually pushed their prices to extortionate levels. No help through the pandemic when I lost my job. No loyalty to long term customers. No service in my house for years! Good Riddance 👋🏻
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💀Lady-Lilith💀
(@She_is_lilith) reported
@EE I am not a customer. But I am receiving nuisance calls from one of your customers when I researched the number. I've blocked it. But somehow it gets through. I've tried calling back. But always busy tone.
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sharon
(@_sharon_m_) reported
@EE I am trying to access MyEE account (first time in years) I try to reset my password, but in the email address I believe I use, but I never get sent a link to reset my password. What does one do? Thanks
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Sarah Roberts
(@Gossipmistress) reported
Annoyed and sad to have had to give up trying to watch @feastie_boys live this evening due to painfully slow @EE Broadband.