EE

EE Outage Report in Newburn, Newcastle upon Tyne, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newburn, Newcastle upon Tyne, England 12/13/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newburn, Newcastle upon Tyne, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Washington, Gateshead, Prudhoe and Hebburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomWashington Phone
United KingdomNewcastle upon Tyne Phone
United KingdomWashington Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • ifellintoawell Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    @OmbudsmanServi1 are illegal and corrupt @EE I have 3 of your routers here why have I got 3 is it because u sent them to me because of loss of service YES but ombudsman corruptly refuse that I have evidence @GOVUK ombudsman. Corrupt ti FACT can't justify saying I have no evidence

  • dmoss61 dave moss (@dmoss61) reported

    @EE Ee has added new features! So you can’t talk to them absolute crap service! Leave Ee it’s useless

  • GillPaddy Paddy Gill (@GillPaddy) reported

    @EE Hi, I am trying to unlock my EE phone. I put in my IMEI number but it keeps saying there is problem at your end and please try again? Any advice on what I can do?

  • RosinaMcMummy Rosina (@RosinaMcMummy) reported

    @EE We all expect a small amount of increase but not nearly £5 extra, it's incredibly sad how loyal customers are treated. I've been asked to call back after being on hold for ages because your systems are down.

  • RetroGamerDave RetroGamerDave ✝️🇬🇧🎮 (@RetroGamerDave) reported

    @katieletch @EE All I can suggest is contact Thier customer service if struggling to pay they might be able to sort a plan out. No point in buying it out as it's a new contract

  • Waynie83 Wayne (@Waynie83) reported

    @EE Don't do it that's what i did 3 month's later bill increased by £10 company is a joke I've asked for help to lower tarif but nobody answer phone,live chat can't help and get ignored on here!!!

  • andyhudspith andy hudspith (@andyhudspith) reported

    @EE worst customer service ever

  • m_x_rodriguez Mel Rodriguez (@m_x_rodriguez) reported

    @EE Hi Nick, I've sent another direct message due to a further issue.

  • tazzed77 Kev (@tazzed77) reported

    Hi @EE fraud on my account and waiting in line for your customer service line - what’s going on how long is wait times to report fraudulent activity

  • katieletch Katie Letch (@katieletch) reported

    @RetroGamerDave @EE I know they don’t care either they say they help customers with cost of living but they don’t just giving me more worry and stress