EE Outage Report in Newburn, Newcastle upon Tyne, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newburn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newburn, Newcastle upon Tyne, England
The most recent EE outage reports came from the following cities: Washington, Newcastle upon Tyne, Gateshead and Prudhoe.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Washington |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Washington |
Phone | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newburn, England
Latest outage, problems and issue reports in Newburn and nearby locations:
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ruthie Eddington
(@ruthie_pigs) reported
@EE is there an issue with data gifting atm. Been trying to gift data since yesterday with no luck. My fiancé needs me to gift data so he can use his phone for maps so he can get to work tomorrow! Online chat function not working either.
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come what gray
(@graythegeek) reported
@EE gifted data has just been deleted after the completion of a PAC number transfer. How is this acceptable? That’s 100GB just vanished. Need help to regain this please so we can function without wifi for our jobs.
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Amy Oliver.
(@am3s___) reported
@EE why is it i can get the same contract from Sky for £35 a month, yet the upgrade price from yourselves is £70 a month? I've been with you now for 8 years. Where is the customer loyalty? The contract Sky can offer is there top one too🙄
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Charles Field
(@charles_uk) reported
Nice euphemistic email from @EE advising me that my prices are "changing" - ie increasing. Lots of figures but playing down fact the increase is almost 10%!!! Luckily I am a #Sky VIP with @SkyHelpTeam , and @gigaclear have got some good deals so I think I'm going to be ok!
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Helen Franklin
(@Happyin2018) reported
@EE And how does it work when broadband goes down. I’ve had none for 3 days?
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Sean Peel
(@speelster1973) reported
@EE Hi Peter, sorry for my delay. The EE customers are both on pay as you go. When they send texts, it appears to them as if they have gone through as normal. Both the o2 phones have been restarted in case it's a problem there.
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Will 🏳️🌈🇪🇺
(@williamrowsley) reported
@EE This is some bull indeed. I use @giffgaff (O2) and my husband is on EE. We live in central Birmingham. His service is consistently terrible, whether at home in Edgbaston or in the city centre, or at work in N Birmingham, to the point where he's now leaving to switch to Giffgaff.
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Tim Dore
(@dore_tim) reported
@EE Hello, I've been with your network starting with Orange but your upgrading prices are well above what other providers are quoting. O2 for instance £64 per month for unlimited data on a Samsung S22 Ultra. This is just a plea for consideration for your long term customers.
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Virtue FC #levyout #enicout #backconte
(@VirtueFC) reported
@TomR555 @EE They're owned by @BT . I've just got a letter saying my bill will go up 9.3% from April! Service is still as poor as ever but they are going 73% ABOVE the max suggested CPI rate of inflation of 5.4%. Absolutely disgusting.
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daniel gilligan
(@danzinin) reported
@EE is your website/online account servicing down?