EE Outage Report in Newburn, Newcastle upon Tyne, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newburn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (27%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newburn, Newcastle upon Tyne, England
The most recent EE outage reports came from the following cities: Wallsend, Newcastle upon Tyne, Washington and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend |
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| Newcastle upon Tyne |
Phone | |
| Washington |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Washington |
Phone | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newburn, England
Latest outage, problems and issue reports in Newburn and nearby locations:
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dweeby94
(@dweeby94) reported
@EE atrocious service from EE. Was sold a damaged iPhone 12 from store, the store said they couldn’t help and advised me to call 150 and the team on 150 advised it’s a store issue, have turned up at the store prior to the advised closed time and told they have gone home.
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Happy chappy
(@Deanrog81999721) reported
@EE can someone ring me about my upgrade that I'm trying to set up. Have spoken to 3 different people and still nothing sorted. Very bad customer service. One said they would ring me back. I'm still waiting 5 hours later.
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Jamie
(@JamieBourne_) reported
@EE My EE says I can Get 100% off Early Upgrade Fee. But when I select a new plan and get through to checkout, it is saying I will still be charged the early upgrade cost. Can you help?
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Nigel Jones
(@planetf1) reported
@GettinTwitta @EE I had an issue when I received the sim. Turned out to be a Vodafone profile overriding the apn settings when using dual sim. New to me! Anyway they were really helpful, logical, friendly, professional, knowledgable (esp for 1st level) and we got there. So was impressed actually
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.
(@mrniceguy33333) reported
@EE I called EE and they don’t give a crap
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Benjamin Blyth
(@bjblyth) reported
Hi @ee - your 4G has stopped in LE2 2FS - can you pull some strings to get it working again? Have spoken to your tech support, they’re completely unaware of any issues. Thanks!
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Jo Jo
(@JoanneTatchley) reported
@EE offered an upgrade, then told the deal didn’t existed. Told to wait 72 hrs&message if no one got back to me. Still waiting&4 tweets ignored. Disgrace. I’ve had poor signal in my area for two yrs with no reception while locked down and pregnant, 4 products and 19 yrs if custom
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Tina Walsh
(@tmw1000) reported
@EE @abbie_smithhh I've had constant signal problems since I signed up in October, can't even make a phone call. They won't fix it but will reply with endless 'we know how important it is to stay connected' blah and ask you to dm them. Check their timeline. I'm leaving.
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Paul
(@Northcoastpaul) reported
@MarcAllera @EE @bt_uk As someone who gets zero signal at his house nevermind 3G. This worries me
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BD
(@analogretentive) reported
My daughter just lost her @ee WiFi due to some cut cable in London E2 (Hoxton/Haggerston) and they said it will be out for 6 weeks! Pandemic restrictions have her working from home (writer) like most people. Who thinks a 6-week wait for restored vital service is acceptable?