EE

EE Outage Report in Whitley Bay, Borough of North Tyneside, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Whitley Bay come from postal codes NE26 and NE25.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whitley Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Whitley Bay, Borough of North Tyneside, England 08/12/2025 06:20

August 12: Problems at EE

EE is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Whitley Bay, Borough of North Tyneside, England

The most recent EE outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Hebburn, Gateshead, Whitley Bay, Morpeth, North Shields, Washington, Bedlington, Cramlington, Wallsend and Blyth.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Phone
United KingdomHebburn Wi-fi
United KingdomGateshead Internet
United KingdomSunderland Internet
United KingdomGateshead Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • Mr395008 Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • ifellintoawell Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • phoenixfelis Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • AbitofCharlieb Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • henryg2304 henry gill (@henryg2304) reported

    Absolutely appalling service @EE Ordered a new iPhone upgrade to be dispatched within 7 days, signed docs. I ring up today to be told that the phone will not be coming within 7 days and also that they cannot honour a signed agreement! Is this legal? Absolutely disgraceful!

  • zacmum rachel whitehead (@zacmum) reported

    @EE I work and live in WV8 and Wv6 i have had no internet or phone signal since 19th October only works when have wifi so not exactly a mobile phone when will the broken mast be repaired

  • erasmus_binks Erasmus Van Meegeren (@erasmus_binks) reported

    @EE An online agent “logged a complaint”….not sure that’s going to land correctly though. Is there an email or postal address for complaints please?

  • Jord_Edwards Jordan Edwards (@Jord_Edwards) reported

    Looks like I’m in for another week of piss poor service from @EE then! #WhatsNew #WhyChange

  • winfieldsgroup Winfields Group (@winfieldsgroup) reported

    Dear @EE before I give notice and leave (4 phones). Are you able to offer anything to boost the signal in the EX2 8PF area?

  • KempAbblettHull Sam🇹🇷 (@KempAbblettHull) reported

    @Promes10ii @England @EE Ratio+you pay for Twitter+you support an English team

  • LeederJordan Jordan Leeder (@LeederJordan) reported

    @thfcsxn @England @EE ARGUABLY. Read what the experts say. A lot of them say kane and rice are the first 2 names on the team sheet. If you can't see what's in front of you, that's your own problem.

  • BPDTestimony BPDTestimonyArchive (@BPDTestimony) reported

    .@ee can’t contact @OpenreachHelp so can’t cancel the job to rebook us urgently. Wife works from home & no way to use my data to tether as she’s not with @EE

  • henryg2304 henry gill (@henryg2304) reported

    Absolutely appalling service @EE Ordered a new iPhone to be dispatched within 7 days, signed docs. I ring up today to be told that the phone will not be coming within 7 days and also that they cant honour a signed agreement! Is this legal? Can’t speak to a manager for 48 hours!!

  • JakeAFC9 Jakeafc (@JakeAFC9) reported

    @thfcsxn @England @EE Kane was bad