EE Outage Report in Whitley Bay, Borough of North Tyneside, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Whitley Bay, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Whitley Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 12: Problems at EE
EE is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Whitley Bay, Borough of North Tyneside, England
The most recent EE outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Gateshead, Hebburn and Sheriff Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
||
| Sunderland |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Whitley Bay, England
Latest outage, problems and issue reports in Whitley Bay and nearby locations:
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Pity the signal is terrible
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Sarah Ilott
(@sri5308) reported
from
Morpeth, England
@EE I want some help please. Is this the page for customer help? Many thanks, Sarah
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Tracy 💙
(@Sadiesmam) reported
from
Ashington, England
@EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Panicdragon8784
(@panicdragon8784) reported
from
South Shields, England
Anyone else having problems with @EE mobile signal in #southshields
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Alan Hewitt
(@alanhewittphoto) reported
from
Ashington, England
Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.
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Iam Burn Photography
(@IamBurnPhoto) reported
from
Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Jane M 🌈 - Slimming World Benton
(@janeymed) reported
from
Longbenton, England
@EE Wifi Calling still not working.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Sue Metcalf. 🌈🌈🌈🌈
(@suemetty) reported
from
Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tony edward
(@TonyEdward12) reported
@MartinSLewis Martin any advice to help me got a brand new iPhone 14 pro had it 6 days and didn’t have it insured yet and got robbed in the street Wednesday night by a scumbag on a electric bike and @EE have no compassion and tell me i have to pay the 24 month contract still
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Simon Chandler
(@Simon_Chandler) reported
@EE looking to change from sky mobile to a provider that can support my Apple Watch Ultra but can’t seem to get a deal to make sense. Want to link my watch, understand I may need to pay more but not nearly twice as much before Watch linked
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Joseph Crone STYLIST
(@josephjcrone) reported
@EE poor customer service lately, can't get through on phone in the evenings as the wait times are so long it just ends the call due to lines closing before customer services will have time to answer call, my phone is damaged and no one sorting it out for me, what should I do? 🤷🏻
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Reggie Gom 🇺🇦
(@GomReggie) reported
@EE My pay as you go pack has just renewed and the 15GB of data has not been added, why?!!! This is the umpteenth problem I have had with you people!!!! It is not good enough!!!
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DAVIE
(@coplandroad) reported
@EE help I’m Mexico and my roaming ain’t working paid extra for it aswell
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Liam 🗡️
(@LM22___) reported
@JamesCa12665536 @EE Good job you aren’t EE Customer Service really isn’t it. Thankfully, they contacted me, apologised for the time and the error. We’ve even fixed it things. Happy you’ve decided to get involved 2 days later though. Cheers John 👍🏻
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Barrington Alan Southwood
(@SparkyBaz) reported
Hi @EE just a question? Walking around Windsor, Berkshire. We have noticed that we have full signal but cannot access the internet. Do you know if something is being done about this and what is causing the problem We’ve noticed it’s been happening for over a month now.
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ohseb
(@ohsebsebseb) reported
@nickrf1966 @EE Thank for letting me know. This has been doing my head in! I'm paying too much for this phone as it is on contract and they're gaslighting me! Ignoring comments, asking me to read FAQs, reset the mobile after text message is sent to me, reset the network settings. All GUFF.
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Lewis
(@lse1994) reported
@EE What’s wrong with your signal in Plymouth? Some areas are horrendous and have been for months? Impossible to use 5g/4g a lot of the time
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The Driver 🏴☠️
(@i_drive_the_bus) reported
@jamogram @EE So far across all methods they've not set the world alight, for some reason in the yard at work I can't get 5g and hardly any other signal, go round corner and it's all systems normal