EE outages and service status in Sunderland, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jun 5, 4:16 PM GMT+1.
- Internet (60%)
- Phone (40%)
The latest reports from users having issues in Sunderland come from postal codes DH4 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent EE outage reports came from the following cities: Sunderland, South Shields, Gateshead, Newcastle upon Tyne, and North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland
|
Internet | 6 days ago |
|
South Shields
|
Phone | 9 days ago |
|
Gateshead
|
Internet | 10 days ago |
|
Newcastle upon Tyne
|
Internet | 13 days ago |
|
North Shields
|
Phone | 16 days ago |
Community Discussion
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EE Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Rachel Briggs (@RachelLBriggs) reported from Sunderland, EnglandI don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Adrian Hitchman (@janade1) reported from Wideopen, England@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
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Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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Jac Wilson (@jacwiljam) reported from Whitley Bay, EnglandAnyone having trouble with @EE when making phone calls ?
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Mr395008 (@Mr395008) reported from Newcastle upon Tyne, EnglandTrying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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Josh Stephenson (@jstep__) reported from Birtley, England@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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Idh46 (@idh46) reported from Wallsend, England@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, EnglandI don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Darren (@DarrenMorgan) reported from Washington, England@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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jamie shield (@jshield1988) reported from Whitley Bay, England@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Sarah (@Rainbowztwit) reported from Whitley Bay, England@EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)
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Eddy39 (@eddygraham39) reported from Craghead, England@EE submitted a complaint over a week ago via email. It’s not been answered.
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Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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Lauren Vardy (@LiiL_Laauren) reported from Sunderland Bridge, England@EE your website is rubbish. I can’t login it’s so frustrating 😤
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Ralph (@RachelRalph8) reported@WeAreOpenreach Our service provider has done this twice whilst we've been on hold. Both times have resulted in assurances that it will be done in minimum 2 weeks. Both times have been lies. Im at my wits end @EE
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Val FS Nomad (Cømms Open) (@FlamesNomad) reportedYo @EE is the network down or sommin? I can't even check to see if it is in my area because of the requirement to sign in
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Sataiin (@Sataiin) reported@England @EE Average first half, horrible second half, I really hope that none of them play a single game, what boring football, they couldn't against a semi-professional team, they are going to suffer a lot in the World Cup.
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JOHN BENSON-SMITH (@ChefJBS) reported@robbopalmer @EE Hundreds if not thousands of companies with shocking customer service now in U.K.
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Belfast Col (@BelfastCol) reported@EE on hold for technical support. After the recording told me you are the UKs favourite network you then told me my call should be answered 'within an hour' Really!?!?!
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Micah Charles (@Charlie_Mate) reported@Kur7t @England @EE Lies. I’ve never seen a team win the league and still be ridiculed like you lot. Jokers
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JJ (@__itsjustjj) reported@femininecheese @EE that’s the same with me I thought I was the only one. it’s always causing issues
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Gujju Maniac (@GujjuManiac) reported@EE Can someone arrange a call on priority basis ! Your usual channels are all useless and of no help
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jimmy sowden (@jimmy_sowden) reported@Charlie_Mate @England @EE Dowman is a good young player but goes to ground too much unfortunately he needs a season in the championship, he’ll never get it and he’ll fizzle out due to it
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Chelsey (@chelshakespeare) reported@EE I know they’ll never see this, but after such an awful experience somewhere else, it’s nice that my even more local store is doing it right!