EE Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes DH5, SR1, DH2, SR4 and DH4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (27%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sunderland, England
The most recent EE outage reports came from the following cities: Houghton-Le-Spring, Sunderland, Newcastle upon Tyne, Seaham, Gateshead, Chester-le-Street, Durham, Peterlee and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Houghton-Le-Spring |
Phone | |
| Sunderland |
TV | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE Not bad how are you doing
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
EE Issues Reports
Latest outage, problems and issue reports in social media:
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✨Rachel✨
(@RachyMachy) reported
@EE can I get some help please? I’ve been in contact twice about a new line being set up instead of an upgrade but I’ve not heard anything about sending the phone back. I’ve already filled in the form online.
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Filmflammable
(@filmflammable) reported
@EE please fix the my ee app. 5 days I've not been able to log in. I've tweeted you guys twice about this and no one has bothered responding. I can't look at my bill or check my allowances.
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kevgn84
(@kevn84) reported
@EE absolute disgrace of a company. Have given them £8473 of my hard earned money over the last 7 years. I fall behind and owe them a measly couple of hundred. They said they can do nothing for me and my phone(and my OAP mother’s) will remain out of service until I can pay #ofcom
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Paul
(@ProfDrMrP) reported
@EE your website will not me log in, as usual, and my phone is not connecting to the network at all. Is there a known issue with your webpage?
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Paul Harris
(@KingOfMigraines) reported
@EE Hi, the internet has been down in Barnet all day and I’m having to deal with a 4g connection about as reliable as one of Prince Andrew’s alibis. Anyone else reported this?
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Vault Girl 🌸🎃
(@romacarmella) reported
I ordered an iPhone from @EE, picked it up at the store today, opened the sealed bag it was sent to the store in, but the phone box was not in the normal plastic and the seals were broken? 🤔 Is this normal?
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Tommy
(@thetommym) reported
@EE hello. Is your website down? Trying to find some info regarding an order I placed a week ago. Had 0 updates at all
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BlueNige
(@blue_nige) reported
@EE I'm still waiting for a response 4 days later. Terrible customer service.
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Jon "DJF" Fleet
(@jon_fleet) reported
@EE Sent this call back request 12 days ago/still no reply! Since moving in June I’ve had nothing but problems with signal. Since signing up for my place 27th July I’ve had 18 problem in your area texts. If I didn’t have WiFi calling on I wouldn’t be able to make calls.
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abigail ✨
(@abigailgaut) reported
anyone else’s @EE signal keep dipping or is there something wrong with my phone lols?