EE Outage Report in Sunderland, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Sunderland come from postal codes SR4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (49%)
-
Phone (24%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Sunderland, England
The most recent EE outage reports came from the following cities: Peterlee, Sunderland, Washington, Gateshead, Newcastle upon Tyne, Hebburn and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Peterlee |
Phone | |
| Sunderland |
Phone | |
| Washington |
Phone | |
| Gateshead |
Internet | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
-
Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
-
Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
-
Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
-
Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
-
Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE Not bad how are you doing
-
Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
-
ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
-
Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
-
Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
-
Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
-
ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
-
Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
-
Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE looks like im moving networks. No help whatsoever
-
Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
-
ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
-
Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
-
shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
-
mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
CiaranBWFCGoodram
(@ciarangoodram2) reported
@EE why has my router turned and why does it never work
-
John D
(@Jdd535) reported
@mouthwaite @EE And a crap signal!!
-
Moulay Of
(@MoulayOf) reported
@mouthwaite @EE I have left recently EE after 12 years customer service turned désastres, the UK is the only place ton the world where we don’t value customers retention Shame / ps: @EE signal is not the best either
-
Jason Dolan
(@JasonTDolan) reported
@mouthwaite @EE I always get good customer service at EE. Then again I'm paying over £190 a month on contract devices. Or maybe it's just luck.
-
Kiran Sharma
(@KIKITkiran) reported
@mouthwaite @EE Some kid in one of their stores messed up my new contract with @EE and we have been in dispute for years. They actually owe me money so looks like I’ll take them to court. Honestly the worst customer service ever. If they provide one decent human to solve this... I will be amazed
-
Heidi Williams ✨
(@HeidibobeidiX) reported
@MeStressymummy @mouthwaite @EE It doesn’t matter - she’s a paying customer who should be receiving a service she is paying for. Everyone needs to stop using this ******* pandemic as an excuse to not do their jobs
-
Michelle Rutherford
(@Duchess379) reported
@mouthwaite @EE I dropped EE when I had major issues getting a 4g signal in Central London on a daily basis. I'm now with Voxi who piggy back on Vodafone 👍🏼
-
Marion Maz Marshall
(@mazpink1973) reported
@mouthwaite @EE I left EE feb this year after all my calls would cut out.Mine was because I moved and signal poor.I spent hours on & off phone trying to sort it.And I still get EE text updates about the area.Even though left them to go to Sky mobile.I got a better deal and great signal.xx
-
Louise_megahunny
(@Megahunny) reported
@mouthwaite @EE I left EE after years with them because they ripped me off, signal was often down and customer service was shite. I left and would never go back.
-
Charlotte Marshall
(@Mrs_Mrs_Marshal) reported
@mouthwaite @EE I can not fault any part of the service me or the husband has received. We have both upgraded added an additional line and called with enquires. Even visited a shop via appointment. I think they are providing a great service.