EE Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR1, DH2, SR9 and SR2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (36%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sunderland, England
The most recent EE outage reports came from the following cities: Gateshead, Chester-le-Street, Whitley Bay, North Shields, Newcastle upon Tyne, Sunderland, Wallsend, Durham, South Shields, Washington, Peterlee and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Gateshead |
Phone | |
| Chester-le-Street |
Phone | |
| Whitley Bay |
Internet | |
| Chester-le-Street |
TV | |
| Whitley Bay |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶
(@Whitby_Born) reported
from
South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Paula-Marie Geraghty
(@paulagerts) reported
@_danielmartinUK @EE Hi, yeah I still have no signal since yesterday evening
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Mathew Watson
(@mattywatson100) reported
@EE I have private messages you but actually on my second account! Still cant find the feature to chat online with your team! Not the first time I’ve had this problem…it’s not very obvious on your website
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Danny 👯♀️
(@dannyleetoleman) reported
@EE can someone please help me with my direct debit, and let me know why my bill was as high as it was this month when I’ve not had any extras or gone over? 😣
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Andrew Katz 🍍
(@andrewjskatz) reported
So apparently @ee sold out of PS5s within an hour and a half of listing them. I’m baffled how this can have happened, as, so far as I can see, the site went down at about 8:30, and stayed down for the whole of that period, despite me refreshing the whole time. Oh well.
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Paul Scott
(@2212scotty) reported
@GlennSpencer4 @EE Worse network. Had EE for a month, never again personally. Work phone is EE and I can’t make a call in my house either!
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Mark McManus
(@MarkMcManus13) reported
@EE The signal in the Northampton area has been limited/non existent since last week. I am hooked up to updates apparently however, I have been advised that it was a 5g mast as the problem. Is this still the problem and is there any ETA on fixing the problem.
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person
(@IMakeSickVideos) reported
The @EE website has to be the worst website ever. I was on at the point the XSX was in stock, "need to login" even though I was logged in then keeps redirecting in a circle. Also I've had to register my interest 3 times due to this, which apparently just means sign up for spam.
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Anwar Lynch
(@AnwarLynch) reported
@EE nearly a week with bad coverage in the local area. Says should be sorted within 16 hours on website, which was days ago! I hope you are going to sort some money off our next bill! #EE
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Dani Martín UK
(@_danielmartinUK) reported
@paulagerts @EE Hi are you still.experiencing issues? I'm in North Manchester got no signal
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Plain Koolwine
(@mmjegs_plain) reported
@EE @andrewjskatz Your website went down at 8:30 saying sorry maintenance for a good ten minute Then came back up and when you click the item it sends you back to the front page. Tried this numerous times and then all of a sudden your sold out 😡😡😡😡😡angry customer