EE outages and service status in Sunderland, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (60%)
- Phone (40%)
The latest reports from users having issues in Sunderland come from postal codes DH4 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent EE outage reports came from the following cities: Sunderland, South Shields, Gateshead, Newcastle upon Tyne, and North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland
|
Internet | 8 days ago |
|
South Shields
|
Phone | 11 days ago |
|
Gateshead
|
Internet | 11 days ago |
|
Newcastle upon Tyne
|
Internet | 14 days ago |
|
North Shields
|
Phone | 18 days ago |
Community Discussion
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EE Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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jamie shield (@jshield1988) reported from Whitley Bay, England@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Raj (@engg_rky) reported from Newcastle upon Tyne, EnglandAs expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Panicdragon8784 (@panicdragon8784) reported from South Shields, EnglandAnyone else having problems with @EE mobile signal in #southshields
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Mr395008 (@Mr395008) reported from Newcastle upon Tyne, EnglandTrying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Lauren Vardy (@LiiL_Laauren) reported from Sunderland Bridge, England@EE your website is rubbish. I can’t login it’s so frustrating 😤
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Jac Wilson (@jacwiljam) reported from Whitley Bay, EnglandAnyone having trouble with @EE when making phone calls ?
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Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Gav McElroy (@GavMcElroy) reported from Washington, England@DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Nicola Corbishley (@NicCorbishley86) reported from Whitley Bay, England@EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!
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Laura Crawford (@lcrawford1983) reported from Langley Park, England@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
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Steph. (@stephwales_) reported from Gateshead, EnglandEhhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Idh46 (@idh46) reported from Wallsend, England@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Louise (@RobbyRSSRobot) reported from Sheriff Hill, England@EE I'm needing more time to pay but because I'm on a payment plan the bot can't help
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Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
EE Issues Reports
Latest outage, problems and issue reports in social media:
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chrisg (@chrisg742054) reported@EE I don't need to talk to somebody because I already have and nothing changes I'm paying a monthly bill for a terrible service We need 5g masts
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Chelsey (@chelshakespeare) reported@EE I know they’ll never see this, but after such an awful experience somewhere else, it’s nice that my even more local store is doing it right!
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Jamie F-Welsh (@punkikin) reported@EE Complaint already escalated… however no real word… on to EE this morning to cancel… looking online so many people angry with lack of service, poor repair and addressing of issues… I’ll be adding to their voice. 2 weeks no broadband: comms between EE and Openreach not working
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jimmy sowden (@jimmy_sowden) reported@Charlie_Mate @England @EE Dowman is a good young player but goes to ground too much unfortunately he needs a season in the championship, he’ll never get it and he’ll fizzle out due to it
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Paul W (@PaulWoody69) reported@hughdankelso @EE Cancel the DD
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@chris51141091 (@chrisLp44) reported@England @EE None absolutely awful can only win 1-0 against new Zealand the stadium was really empty too
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Jane (@Milly1Molly) reported@robbopalmer @EE I've been with EE for years, never had a problem.
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Kyle Gray (@kylegmate) reported@EE why do your staff talk to me like I am some sort of an idiot? 12 months with signal issue and no one can help. I will not be renewing.
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@AndrewDavies1971 (@TeamMirza2026) reported@jamesshawvideo IF you're in TF10 there's a major issue in Newport High Street which @EE have been failing to fix since March which is why I have left them
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Ben Jenkins (@benjenkins_ldn) reported@EE I’ve called to get my PAC. 9 years of loyalty destroyed. Shocking how careless you were with my account and the serious consequences of your actions have had on me. Can you direct me to how I provide a formal complaint?