EE Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sunderland, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Jarrow, Seaham, Sunderland, Gateshead, Wallsend and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Jarrow |
Phone | |
| Seaham |
Internet | |
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Iam Burn Photography
(@IamBurnPhoto) reported
from
Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Quayside Whitstable
(@QuaysideW) reported
@EE why has my landline number been swapped with a stranger? I STILL HAVE NO WI FI and now no number as Val up the road who I have never met called me on her number from my own number. She is elderly, isolating alone and has no contact with anyone now she has lost her number!
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Davie Thompson
(@DavieTommo84) reported
@DTAl1928 @VodafoneUK @EE Na mate would never go with them, I know we can’t at the mo, but I could never get signal in the Stuart or other boozers. Got put off them when I was with them last time plus as I say my work phone is terrible for signal.
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Brumz Updates 📢
(@updates_brumz) reported
@EE You're internet is that slow the Titanic hasn't even been built yet 🙄🙄
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just me
(@brettsnet) reported
@MxnchMxgic @EE I've been a customer since 1995 or 96 when it was originally Orange, I'm sure I had a Motorola with a pull out plastic ariel it was the B's and E's 👍👍
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Niall McNally
(@NiallMcNally84) reported
@harry74545215 @EE They sell phones so there hardly gunna get 100’s off Sony I have heard there being slowly restocked when they have enough to meet there demand then they will go live and be available ,making 250 consoles available each time is damaging there customer relations if people miss out
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Jordan
(@1jordanhall) reported
Let me cancel my comtract. You ***** @EE
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DT Al 🚚
(@DTAl1928) reported
@DavieTommo84 @VodafoneUK @EE No. It is on the o2 network but it's a lot slower . A way to explain it using EE is on their 4g network...EE have cheaper contracts on their network that are restricted to 60mps. If you pay more you get their proper 4g service which is basically double.speed 4g....
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Lizzie ❄️
(@lizzielilyy) reported
@EE Hi! Can you give an update on the outage on the Isle of Wight? Several people with no signal or 4G
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DT Al 🚚
(@DTAl1928) reported
@DavieTommo84 @VodafoneUK @EE ...UK it was bloody awful, hard to keep a call going! Once I could I got rid of it but they kept charging me for 7 months despite me cancelling it and calling them every time they took another payment. Terrible cutomer service! I promise you though, EE is the one.
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KJ
(@kirstyspark) reported
@EE help! I am literally being bombarded with calls from a number alleging to be in Sudan. Blatantly a scam but I don’t know how to stop the calls. If I block the number will it be able to leave voicemails at my cost? Tried 150 but was cut off due to high call volumes