EE Outage Report in Sunderland, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Sunderland come from postal codes SR1, SR5 and DH2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at EE
EE is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (26%)
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Total Blackout (21%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sunderland, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead, Washington, Seaham, Jarrow, Wallsend, Hebburn, Chester-le-Street, Durham and Whitley Bay.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Sunderland |
Phone | |
| Sunderland |
Internet | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Nicola Corbishley
(@NicCorbishley86) reported
from
Whitley Bay, England
@EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!
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Rockcliffe Files
(@RockcliffeFiles) reported
from
Whitley Bay, England
Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable
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Sarah
(@Rainbowztwit) reported
from
Whitley Bay, England
@EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)
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Mark R
(@MarkR1892) reported
from
Peterlee, England
@EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.
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Michael Young
(@micky9nufc) reported
from
Newcastle upon Tyne, England
@BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!
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🖤🤍ColetteHindmarch🤍🖤
(@XxXColette77XxX) reported
from
Gateshead, England
Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…
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Alex Mason
(@AlexMason000) reported
from
Whitley Bay, England
@EE Shite service as usual in #Tynemouth Don't know why I pay my bills
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Aely McKeon
(@AelyMcKeon) reported
from
Whitley Bay, England
@EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.
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Aely McKeon
(@AelyMcKeon) reported
from
Whitley Bay, England
@EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls
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Mark.🇬🇧🇺🇦
(@19bootsy68) reported
from
Dunston, England
@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
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Luke 🦖
(@luke_mxnt) reported
from
Durham, England
@EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I tried to send an MMS before but got the message MMS isn't supported by the network?
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Pity the signal is terrible
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John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Jane M 🌈 - Slimming World Benton
(@janeymed) reported
from
Longbenton, England
@EE Wifi Calling still not working.
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Sue Metcalf. 🌈🌈🌈🌈
(@suemetty) reported
from
Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Panicdragon8784
(@panicdragon8784) reported
from
South Shields, England
Anyone else having problems with @EE mobile signal in #southshields
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Al
(@Smigggss) reported
@EE HI the signal in my area has been terrible For around 6/7 months I went into the shop Ad I thought it was my phone to find out there is a fault in the area when will this be fixed? Liverpool 6 area? Thanks
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Kilpzzy🥨
(@Kilpzzy) reported
BRUH @EE FIX THE INTERNET PLEASE LIKE WHAT ARE YOU DOING???
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What Fleur Knows🤍💙🏴
(@FleurHibbert) reported
@EE I can't use my phone, that's the problem!!
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Liam Donaghy
(@liamdonaghy88) reported
@EE I'd just like to make it known that I don't appreciate having your door to door salesman turning up at my door after 7pm and ignoring the "No Cold Calling" sign in the process. Maybe basic courtesy and being able to read should be part of your corporate policy.
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Jane Sinclair
(@merseygirl23) reported
Well very disappointed in @EE . After spending hours on the phone sorting repeated Broadband orders as they were cancelled by them & had issues was promised a call back from a manager at 6:30 this evening for an update …. Still waiting! Very poor guys, very poor!
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Jon Pitts
(@briavelsjon) reported
@andrewcoulsonn @EE EE's serving site is just other side of Broughton Village, though it does have B3 & B20 service available. I doubt a centre of that size would justify an internal system.
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Jon Pitts
(@briavelsjon) reported
@ESlibrarian @EE Curious, but I'm not sure what EE can do with this as a network operator. Have you identified the companies concerned? Your complaint is with them I fear.
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WhatTheFrankStone!?
(@WhatTheFStone) reported
@EE after waiting for over an hour across 4 calls I got through to someone and was cut off within 5 minutes.. I’m just trying to sort out my bill and was seconds away from doing it and now you’re about to close. Ridiculous service.
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💗who’s afraid of little old amy💗
(@AmyElinski) reported
@EE This is the second time in two months I’ve had issues with EE abroad and I am beyond frustrated!!!!
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💗who’s afraid of little old amy💗
(@AmyElinski) reported
@EE I’m traveling abroad in the EU and I’m supposed to be on a plan that includes the roaming pass; however I just got a text saying that I have to purchase a roaming pass for £15 if I want to use data. I can’t get a call to connect to customer service. Please help!