EE Outage Report in Aberdeen, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Aberdeen come from postal codes AB10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Aberdeen, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Aberdeen, Scotland
The most recent EE outage reports came from the following cities: Aberdeen.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Aberdeen, Scotland
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE is there a reason why my broadband speed is so bad just now?
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Peter Sangster 💙
(@PeterSangster1) reported
from
Portlethen, Scotland
Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!
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Mikey Bateman
(@mikeybateman) reported
from
Aberdeen, Scotland
Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.
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Matthias Glenday 🇩🇪🇩🇪
(@mattglenday) reported
from
Aberdeen, Scotland
Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.
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Robertson78
(@Robertson784) reported
from
Aberdeen, Scotland
@EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee
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Laura Crombie
(@lolcrombie) reported
from
Cove, Scotland
@EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?
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Craig Robertson
(@crug76) reported
from
Aberdeen, Scotland
@EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE my internet is not working at all....
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
@outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown
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Robertson78
(@Robertson784) reported
from
Aberdeen, Scotland
@EE The EE network in Aberdeen seem flaky?!? Taking time to load up websites and timing out?!?
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Marky Mark*
(@markrs75) reported
from
Aberdeen, Scotland
@JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.
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Martyn Spencer💙
(@MartynSpencer10) reported
from
Aberdeen, Scotland
@EE hello why the poor 4G signal in Aberdeen please
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
@EE broadband back after 150 mins outage here in God's own country... #EEdown
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺
(@Toytowner) reported
from
Westhill, Scotland
@EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.
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Laura Crombie
(@lolcrombie) reported
from
Aberdeen, Scotland
@EE Hiya EE, I've tried messaging a few times and I can't get through on the phone. Can someone help me with this?
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Laura Crombie
(@lolcrombie) reported
from
Cove, Scotland
@EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!
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Martin Findlay
(@martingfindlay) reported
from
Aberdeen, Scotland
@EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺
(@Toytowner) reported
from
Westhill, Scotland
Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
.@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown
EE Issues Reports
Latest outage, problems and issue reports in social media:
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David Atherton
(@Atherton0264) reported
@EE Hi Team EE... we logged a ticket for our Broadband earlier this Evening. The engineer tweaked somethin and it was OK for a while... but still having issues with it dropping frequently. It's currently online, but in at 35.95Mbps, usually nearer 75. Can anyone help?
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James C
(@chg1282002) reported
@EE And I check on EE coverage network status , it keep said “ we try to fixing the problem in 16 hours etc ,,,, “ until now still have problem …
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Adam Baker
(@AdamBak29805537) reported
@kingstoby1 @KingDreMMA @EE Pretty poor though isnt it really? With the amount of questions etc they get about it. Someone isnt doing their job if they cant get hold of any stock.
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.
(@thatsultanagirl) reported
@EE what the hell is going with your network. I can’t call, text, use data or even call 150 😐
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Gazslave85
(@gazslave85) reported
@EE your phone service is a joke I been on the 1 hour now and no answer !!!!
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Daz
(@DazWilko1984) reported
@EE Have you got service issues in the DN35 area? I've been cut off a works conference call and now it won't stay connected long enough to reach my GP. Online service check shows no issues
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Emma
(@wkdnlzy) reported
@EE we've had no signal on our mobile phones for 2 days. Please can you provide more information on the 'problem' affecting Hunsdon, Ware, SG12?
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Sharon Braxton
(@shazzabraxt) reported
@EE 20 years a customer and spend a fortune each month . Just cancelled my upgrade after being lied to by sales staff !! Tried to resolve over the phone but EE do not want to retain me !! So big you no longer care for your customers .... I’m off to look for a bee provider !!!!
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Brooke
(@liverc0ke) reported
@ee @WeAreOpenreach @OpenreachHelp she had to press her emergency button this morning but because you can’t do your job, Eldercare couldn’t communicate with her, and someone had to come out. Get your **** together and care about your elderly, vulnerable customers.
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Jamie Summers
(@JamieSummers4) reported
@EE network/signal is awful this week in the Northam,North Devon area #poorsignal