EE outages and service status in Aberdeen, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Aberdeen, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- The most recent signal from this area was received May 12, 3:39 PM GMT+1.
- Phone (100%)
The latest reports from users having issues in Aberdeen come from postal codes AB11 , AB24 and AB15 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Aberdeen, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Aberdeen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at EE
EE is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Aberdeen, Scotland
The most recent EE outage reports came from the following cities: Aberdeen, and Inverurie.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdeen
|
Phone | 6 days ago |
|
Aberdeen
|
Phone | 11 days ago |
|
Aberdeen
|
Phone | 23 days ago |
|
Aberdeen
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Aberdeen, Scotland
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺 (@Toytowner) reported from Westhill, ScotlandExcellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?
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Scott Cooper (@ScottCooper21) reported from Aberdeen, Scotland@Felicity_Jane86 @EE @SonicBOOM111115 @O2 im with @EE and not got any complaints with their service
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Dr Alex Koh (@alexkoh) reported from Kintore, Scotland@EE If your price is twice the cost of Three network, what’s the point?
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Martin Findlay (@martingfindlay) reported from Aberdeen, Scotland@EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….
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Mikey Bateman (@mikeybateman) reported from Aberdeen, ScotlandHey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.
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Garry Mournian (@garrymournian) reported from Aberdeen, Scotland@EE That didn’t work but managed to get the order placed on my work laptop (MS edge) thanks for your help. 👏🏻
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Laura Crombie (@lolcrombie) reported from Cove, Scotland@EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!
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Laura Crombie (@lolcrombie) reported from Aberdeen, Scotland@EE Hiya EE, I've tried messaging a few times and I can't get through on the phone. Can someone help me with this?
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Laura Crombie (@lolcrombie) reported from Cove, Scotland@EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?
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Matthias Glenday 🇩🇪🇩🇪 (@mattglenday) reported from Aberdeen, ScotlandHey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.
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Ⓜ️©Noddy 🇺🇦🏴😷🚔 (@Toytowner) reported from Westhill, Scotland@EE broadband back after 150 mins outage here in God's own country... #EEdown
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Robertson78 (@Robertson784) reported from Aberdeen, Scotland@EE The EE network in Aberdeen seem flaky?!? Taking time to load up websites and timing out?!?
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Garry Mournian (@garrymournian) reported from Aberdeen, Scotland@EE @lazysailor0 I’m having the same issue. Trying to gift data to my son.
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Craig Robertson (@crug76) reported from Aberdeen, Scotland@EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !
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Laura Stuart (@stuart_laura) reported from Newmacher, Scotland@EE my router has stopped working, nightmare when working from home. Tried calling and online chat and both give message saying no one there to help!
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Dawna (@dawna88) reported from Aberdeen, Scotland@EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?
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Ronny Davies (@RonnyDavies) reported from Aberdeen, Scotland@EE strange network Problems in Aberdeen Now you really are not having a good week. Don't know about Favourite Network fast becoming Annoying. I pay you deliver not I pay you think about it and say No!
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Dawna (@dawna88) reported from Aberdeen, Scotland@EE is there a reason why my broadband speed is so bad just now?
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Robertson78 (@Robertson784) reported from Aberdeen, Scotland@EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee
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Robertson78 (@Robertson784) reported from Aberdeen, Scotland@EE How hard is to cancel phone insurance/flex pay?? Already phoned you twice to cancel it?? But it's still there?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny Chambers (@imjonnychambers) reported@My_Metro The mobile signal and tunnel @EE relay hasn’t worked between Gateshead Stadium and Gateshead for months. Used to have full signal across the entire route but now I get no service from Gateshead until we get towards Central. Is there a known issue?
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Kev (@KevlarBrock) reported@EE I’d really recommend you provide the service I’m paying you for. Don’t see what calling the tech team will achieve when it’s your end that’s the issue, again.
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Anne Jirsch (@AnneJirsch) reported@SharonOReilly8 O2 have phoned me several times today trying to resolve things I might go back to @ee. I didn’t have one complaint in 16 years.
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Aura Link (@AuraLinkAL) reported@EE can you explain why the people operating your live chat service aren’t clear like those on the phones. The person on the live chat has now left a 16 year old girl without data, which she relies on whilst travelling to school for her safety and the checking of bus times. Does the safety of 16 year old girls not matter?
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Shmufm Breakfast - The most Diverse music (@ShmufmBreakfast) reported@EE @tonycarmelo15 The app is crap...this always happens after there is an update
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Sarah-Kimberley (@PlayforthSarah) reported@EE number via DM for my broadband and tv before I finish work otherwise I’ll be having lovely call to cancel everything on the drive home!! 😡😡 and don’t worry about the “thanks for choosing us” email from when my services were changed 3 days ago, got lost in sky I’m guessing!!
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lee harris (@leeharris85) reported@hrrylolz @EE They constantly lie. I was offered a iPhone 17 pro max on the app telling me I was eligible tried to do it. Told I can’t. 25 years a customer can’t even do a better deal on Apple Music for someone who has 3 lines with them. We’re better off elsewhere!
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Jac Dee 🇺🇦 (@Jacsplace3) reportedFinally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog
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Mr tas gol (@TasMr46834) reported@EE The company must be the worst ever scums when dealing with customer issues. How are they still in business and not shut down , I do not know. A bunch of illiterate, ill advised , ill experienced amateurs, good for nothing.
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Adam (@adamsturdy_) reported. @EE You're not allowing me to use my sim in Egypt which means I can't get into the app because I can't receive a code to my phone which means I can't contact support. Can you help?