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EE outages and service status in Aberdeen, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Aberdeen, including 0 direct reports.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Aberdeen, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Aberdeen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 25: Problems at EE

EE is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Aberdeen, Scotland

The most recent EE outage reports came from the following cities: Aberdeen.

CityProblem TypeReport Time
Aberdeen Wi-fi 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Aberdeen, Scotland

Latest outage, problems and issue reports in Aberdeen and nearby locations:

  • mattglenday
    Matthias Glenday 🇩🇪🇩🇪 (@mattglenday) reported from Aberdeen, Scotland

    Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.

  • Robertson784
    Robertson78 (@Robertson784) reported from Aberdeen, Scotland

    @EE The EE network in Aberdeen seem flaky?!? Taking time to load up websites and timing out?!?

  • dawna88
    Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my internet is not working at all....

  • Robertson784
    Robertson78 (@Robertson784) reported from Aberdeen, Scotland

    @EE I'm having problems with EE network. Aberdeen area.

  • dawna88
    Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?

  • mikeybateman
    Mikey Bateman (@mikeybateman) reported from Aberdeen, Scotland

    Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.

  • PeterSangster1
    Peter Sangster 💙 (@PeterSangster1) reported from Portlethen, Scotland

    Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!

  • garrymournian
    Garry Mournian (@garrymournian) reported from Aberdeen, Scotland

    @EE That didn’t work but managed to get the order placed on my work laptop (MS edge) thanks for your help. 👏🏻

  • Robertson784
    Robertson78 (@Robertson784) reported from Aberdeen, Scotland

    @EE How hard is to cancel phone insurance/flex pay?? Already phoned you twice to cancel it?? But it's still there?

  • stepham10
    Stephen Hammond (@stepham10) reported from Cookney, Scotland

    @EE Although oddly, my wife can make good calls on her iPhone 7, but my XR is terrible. I have taken it to Apple & it passed all tests.

  • stepham10
    Stephen Hammond (@stepham10) reported from Cookney, Scotland

    @EE No. I can’t use it on my landline because I have a copper line with 1/0.3 MB/S speeds. It should work with my 4G router (O2 SIM) but it doesn’t. The mobile signal here varies between -107DB & -120. Not good either.

  • ThisIsBrucifer
    Bruce (@ThisIsBrucifer) reported from Aberdeen, Scotland

    @GailBainbridge @EE Seems like you still have 3G though. Up here O2 failed to look for an alternative site for a mast in the city centre the building was being demolished (received a years notice). It caused an over load of all the surrounding masts leading to no data/poor reception for 6 months.

  • Toytowner
    Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    @EE broadband back after 150 mins outage here in God's own country... #EEdown

  • mdelibeg
    Mirela Delibegovic (@mdelibeg) reported from Aberdeen, Scotland

    @EE no broadband/Internet in West end of Aberdeen. Is there a serious problem and when will it get resolved? Work deadlines are pressing. Thanks

  • martingfindlay
    Martin Findlay (@martingfindlay) reported from Aberdeen, Scotland

    @EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….

  • dawna88
    Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE is there a reason why my broadband speed is so bad just now?

  • MartynSpencer10
    Martyn Spencer💙 (@MartynSpencer10) reported from Aberdeen, Scotland

    @EE hello why the poor 4G signal in Aberdeen please

  • lolcrombie
    Laura Crombie (@lolcrombie) reported from Cove, Scotland

    @EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!

  • alexkoh
    Dr Alex Koh (@alexkoh) reported from Kintore, Scotland

    @EE If your price is twice the cost of Three network, what’s the point?

  • Toytowner
    Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    @outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KevlarBrock
    Kev (@KevlarBrock) reported

    Less than an hour after an @EE home engineer visit (that resolved nothing) we’re down yet again. I think this is now the beginning of the end. Hey @Plusnet 👋🏻

  • Traff
    Scott Trafford (@Traff) reported

    @EE Had a call today so hopefully the phone line will be sorted by 27th third or fourth time for this promise! Checks last night showed intermitent connection and router reset. Still poor internet and coverage

  • jellybean_7676
    jellybean1976 (@jellybean_7676) reported

    @EE what has happened to your customer service recently?? The last 3 calls have been awful. Today, an agent literally said that she refused to help me - she was unable to send me a verification text. She refused to ask for help then refused to help me any further.

  • kevineasson
    kevineasson (@kevineasson) reported

    @mattsprake @O2 @EE I also left 02 after 15 years and went to EE even on full signal phone hardly ever worked. EE far better with more 5G

  • sandiewg
    sandie wilson-greene (@sandiewg) reported

    @EE when are you going to fix the pathetic coverage in Edinburgh? Since BT got their grubby paws on EE huge dead spots have appeared. Don’t text me to say I’ve got super 5G when I can’t even get 4 🙄

  • gask_findo
    Findo Gask 🎗️🇬🇧🇮🇱 (@gask_findo) reported

    @WirralRanger @EE Almost every big company is a pain in the arse for customer service. From personal experience I exempt Sky tv and @firstdirect as being pretty decent. Virgin is awful.

  • rayd_250592
    Raymond Dillon (@rayd_250592) reported

    @EE Status Checker says estimated fix Monday at 6.27PM. Surely that it won’t take that long?

  • IamJoshJackson
    Josh Jackson (@IamJoshJackson) reported

    Hey @EE you’re leaving a voicemail for me 10 times per day asking me to setup my voicemail (which I’ve already done). Tried your in-app help and it told me to check FAQs. Can someone help?

  • martindudley20
    martin dudley (@martindudley20) reported

    @EE Outage issues in the HR8 area (Herefordshire)?

  • Newby13Craig
    Craig Newby (@Newby13Craig) reported

    @EE Appreciate the support