EE Outage Report in Aberdeen, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Aberdeen come from postal codes AB11, AB16 and AB15.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Aberdeen, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 17: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Aberdeen, Scotland
The most recent EE outage reports came from the following cities: Aberdeen and Inverurie.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Aberdeen, Scotland
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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Craig Robertson
(@crug76) reported
from
Aberdeen, Scotland
@EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺
(@Toytowner) reported
from
Westhill, Scotland
@EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.
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Matthias Glenday 🇩🇪🇩🇪
(@mattglenday) reported
from
Aberdeen, Scotland
Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.
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Laura Crombie
(@lolcrombie) reported
from
Cove, Scotland
@EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?
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Peter Sangster 💙
(@PeterSangster1) reported
from
Portlethen, Scotland
Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!
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Laura Crombie
(@lolcrombie) reported
from
Cove, Scotland
@EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?
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Robertson78
(@Robertson784) reported
from
Aberdeen, Scotland
@EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee
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Dr Alex Koh
(@alexkoh) reported
from
Kintore, Scotland
@EE If your price is twice the cost of Three network, what’s the point?
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺
(@Toytowner) reported
from
Westhill, Scotland
Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?
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Martyn Spencer💙
(@MartynSpencer10) reported
from
Aberdeen, Scotland
@EE hello why the poor 4G signal in Aberdeen please
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE is there a reason why my broadband speed is so bad just now?
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Mikey Bateman
(@mikeybateman) reported
from
Aberdeen, Scotland
Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.
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Laura Crombie
(@lolcrombie) reported
from
Aberdeen, Scotland
@EE Hiya EE, I've tried messaging a few times and I can't get through on the phone. Can someone help me with this?
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Garry Mournian
(@garrymournian) reported
from
Aberdeen, Scotland
@EE @lazysailor0 I’m having the same issue. Trying to gift data to my son.
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
@outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown
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Martin Findlay
(@martingfindlay) reported
from
Aberdeen, Scotland
@EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
.@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE my internet is not working at all....
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
@EE broadband back after 150 mins outage here in God's own country... #EEdown
EE Issues Reports
Latest outage, problems and issue reports in social media:
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onerealbeanie
(@onerealbeanie) reported
from
Manchester, England
2/2 - have spoken to @EE who tell me that 2 local cell sites have been down since the beginning of last year and that they have no plans to resolve the issue. This is despite them putting a cell site directly opposite us. Off to Voda. Advising 310 others to do same. Cheaper too.
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Haz 🪤
(@_Flappy_Fish_) reported
15 years with @EE and when this contract is up im done. No help, no understanding. No apology. I wanted an answer to a simple question nothing more... then led on a song and dance only to be let down again. Been offered better and treated better elsewhere 👋
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keshmamba
(@keshmamba) reported
@EE I need help URGENTLY upgrading my spend cap Im on holiday I cant ring no numbers my texts ain’t going through. Any help would be Appreciated
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WorldWideChels
(@WorldWideCheIs) reported
Fair play to @EE working on the Internet issue in my area, they've compensated me like a great company. However, @virginmedia are delaying the problems/changing the date, told me 3 times managers will call me and they haven't, its been 4 days Went from 1st Jul to now 4th to fix
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Rebecca
(@rebeccatobin28) reported
@EE there was a fault in my area caused by a power cut. It’s been repaired as of this morning but our router and after being restarted x 10 is still flashing aqua blue. I have had to drive away from the property to be able to get any signal to write this. Please help
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Wayne Jones
(@Waynos1985) reported
@EE Yes it's fine now was only an issue that day due to storm it seems Thanks
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Barry Kennedy
(@BazzaKennedy) reported
@EE Hello, I’m out in Portugal at the moment and have no mobile network or data which is a problem, this is for all of our phones which are with EE. Can you let me know when this issue will be sorted, as have no access to an alternative phone and have a small baby with us.
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Jenny Payne
(@jacoblambs) reported
@EE Rugby Warwickshire area. For weeks now very, very poor signal. Struggling to do anything. One bar or less consistently. Wasn't always like this. What's gone wrong? Please fix
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Kyle Mansell 🦋🇬🇧 🏴 🏳️🌈
(@KyleMansell) reported
@EE has the network gone down again Got no service at all. #eenoservice #ee
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Hathor
(@Hathor32563459) reported
@EE want money, caller straight through. Customer has problem ‘we’re experiencing high call volumes’. How convenient!