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EE outages and service status in Aberdeen, Scotland

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Aberdeen, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

The latest reports from users having issues in Aberdeen come from postal codes AB11 , AB24 and AB15 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Aberdeen, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Aberdeen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at EE

EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Aberdeen, Scotland

The most recent EE outage reports came from the following cities: Aberdeen, and Inverurie.

CityProblem TypeReport Time
Aberdeen Phone 8 days ago
Aberdeen Phone 13 days ago
Aberdeen Phone 25 days ago
Aberdeen Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Aberdeen, Scotland

Latest outage, problems and issue reports in Aberdeen and nearby locations:

  • dawna88
    Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my internet is not working at all....

  • ThisIsBrucifer
    Bruce (@ThisIsBrucifer) reported from Aberdeen, Scotland

    @EE Hi, still having data issues in the @PandJLive, get full bars 3G and some 4G (which was better than before) but the throughput when there is an event on is sorry to say, Zero. Can extra capacity be looked at, as it is important that locations like this just work. @MarcAllera

  • Robertson784
    Robertson78 (@Robertson784) reported from Aberdeen, Scotland

    @EE I'm having problems with EE network. Aberdeen area.

  • ThisIsBrucifer
    Bruce (@ThisIsBrucifer) reported from Aberdeen, Scotland

    @GailBainbridge @EE Seems like you still have 3G though. Up here O2 failed to look for an alternative site for a mast in the city centre the building was being demolished (received a years notice). It caused an over load of all the surrounding masts leading to no data/poor reception for 6 months.

  • crug76
    Craig Robertson (@crug76) reported from Aberdeen, Scotland

    @EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !

  • mowgli1977z
    Duncan Rothney (@mowgli1977z) reported from Aberdeen, Scotland

    @littleccm @EE I’ve been struggling all day for a signal at blackdog. I’m with 3 and only now getting a signal since I got home

  • Toytowner
    Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    .@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown

  • Toytowner
    Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland

    @EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.

  • mdelibeg
    Mirela Delibegovic (@mdelibeg) reported from Aberdeen, Scotland

    @EE no broadband/Internet in West end of Aberdeen. Is there a serious problem and when will it get resolved? Work deadlines are pressing. Thanks

  • PeterSangster1
    Peter Sangster 💙 (@PeterSangster1) reported from Portlethen, Scotland

    Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!

  • RonnyDavies
    Ronny Davies (@RonnyDavies) reported from Aberdeen, Scotland

    @EE strange network Problems in Aberdeen Now you really are not having a good week. Don't know about Favourite Network fast becoming Annoying. I pay you deliver not I pay you think about it and say No!

  • dawna88
    Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE is there a reason why my broadband speed is so bad just now?

  • garrymournian
    Garry Mournian (@garrymournian) reported from Aberdeen, Scotland

    @EE That didn’t work but managed to get the order placed on my work laptop (MS edge) thanks for your help. 👏🏻

  • ScottCooper21
    Scott Cooper (@ScottCooper21) reported from Aberdeen, Scotland

    @Felicity_Jane86 @EE @SonicBOOM111115 @O2 im with @EE and not got any complaints with their service

  • Toytowner
    Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland

    Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?

  • Toytowner
    Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    @EE broadband back after 150 mins outage here in God's own country... #EEdown

  • lolcrombie
    Laura Crombie (@lolcrombie) reported from Aberdeen, Scotland

    @EE Hiya EE, I've tried messaging a few times and I can't get through on the phone. Can someone help me with this?

  • dawna88
    Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?

  • dazforsyth1888
    Daz Forsyth (@dazforsyth1888) reported from Upper Kirkton, Scotland

    @EE why is your app/website absolutely terrible? Been experiencing technical difficulties for months now

  • Robertson784
    Robertson78 (@Robertson784) reported from Aberdeen, Scotland

    @EE The EE network in Aberdeen seem flaky?!? Taking time to load up websites and timing out?!?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinHind4
    kevvo h (@KevinHind4) reported

    @EE hi. Since fitting my new EE broadband hub my landline won't work. I cannot get a dial tone? Could you please help? Regards Kevin

  • Love2knit4love
    Love2knit4love (@Love2knit4love) reported

    @EE nightmare been sitting waiting for over an hour at SIL bedside in hospital waiting for a promised call back to sort out an issue with her mobile account, very frustrating when trying to sort things :(

  • andy_brodie
    Andy Brodie (@andy_brodie) reported

    If that was really you calling me @EE, then you need to stop promoting terrible security practices. If you call someone up unsolicited and then trigger a PIN on a text to the same mobile THAT I DIDN'T ASK FOR, then that just looks like a fraud. Was it you, or not?

  • maria__zelenova
    Maria Zelenova (@maria__zelenova) reported

    @EE Ok, I’ll call (yet again). I will also be filing a consumer protection complaint because you guys have no business calling yourselves “UK’s best network” and my partner and I deserve some real accountability for the stress you’ve caused us.

  • gillianwyatt601
    gillian mary (@gillianwyatt601) reported from Quainton, England

    @EE ... Could someone from EEtop up card please contact me... I tried to top up my phone because @tescomobile are unable to help me topping up my mobile on their app... so I topped up using EE... they took £19.60 from my bank account but have failed to top up my phone... I would

  • nanaessiful
    Nana H Essiful (@nanaessiful) reported

    I can’t believe that in this day and age @EE is allowed to offer such atrocious broadband services. Good luck if you can even speak to customer service and if you do they are utter useless and incompetent Can’t even get basic things right. @EE you should be ashamed of yourselves

  • SimonVelocity
    SP (@SimonVelocity) reported

    @Benleo Had very similar with @EE utterly useless & even one year after it’s meant to have been sorted (thrown back within 14 days) they are still billing me per month for a non-existent broadband service. They are not just useless they are shysters too! They deserve to go skint!

  • TasMr46834
    Mr tas gol (@TasMr46834) reported

    That’s the filthiest mobile operator , ever. They lie and let down customers. Trusted account closure, promised to do so, months later, they continue to charge.!!!!! When customer complains, they refer him to credit agencies, who slap a credit penalty of 3 strikes???!! @ee

  • Alexanderforaye
    Alexander (@Alexanderforaye) reported

    @EE TV more expensive than the subscription channels. And you can’t Cancel for 24months! In brief I have EE TV. Have tried to reduce package to lowest, but tied in till end of 2027. £22 a month for; NowTV incl HBO and Netflix Basic. I realise is independently it cost 15.98

  • carlbell85
    Carl bell (@carlbell85) reported

    @EE What's the point in having a chat if it doesn't work?