EE

EE Outage Report in Aberdeen, Scotland

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The latest reports from users having issues in Aberdeen come from postal codes AB11 and AB16.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Aberdeen, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Aberdeen, Scotland 12/05/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Aberdeen, Scotland

The most recent EE outage reports came from the following cities: Aberdeen and Inverurie.

Loading map, please wait...
City Problem Type Report Time
United KingdomAberdeen Wi-fi
United KingdomAberdeen Internet
United KingdomInverurie Internet
United KingdomAberdeen Phone
United KingdomAberdeen Internet
United KingdomAberdeen Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Aberdeen, Scotland

Latest outage, problems and issue reports in Aberdeen and nearby locations:

  • mattglenday Matthias Glenday 🇩🇪🇩🇪 (@mattglenday) reported from Aberdeen, Scotland

    Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.

  • Toytowner Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland

    @EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.

  • Robertson784 Robertson78 (@Robertson784) reported from Aberdeen, Scotland

    @EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my internet is not working at all....

  • Toytowner Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland

    Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?

  • lolcrombie Laura Crombie (@lolcrombie) reported from Aberdeen, Scotland

    @EE Hiya EE, I've tried messaging a few times and I can't get through on the phone. Can someone help me with this?

  • crug76 Craig Robertson (@crug76) reported from Aberdeen, Scotland

    @EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !

  • lolcrombie Laura Crombie (@lolcrombie) reported from Cove, Scotland

    @EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!

  • lolcrombie Laura Crombie (@lolcrombie) reported from Cove, Scotland

    @EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?

  • Toytowner Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    .@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown

  • martingfindlay Martin Findlay (@martingfindlay) reported from Aberdeen, Scotland

    @EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE is there a reason why my broadband speed is so bad just now?

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?

  • MartynSpencer10 Martyn Spencer💙 (@MartynSpencer10) reported from Aberdeen, Scotland

    @EE hello why the poor 4G signal in Aberdeen please

  • markrs75 Marky Mark* (@markrs75) reported from Aberdeen, Scotland

    @JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.

  • mikeybateman Mikey Bateman (@mikeybateman) reported from Aberdeen, Scotland

    Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.

  • Toytowner Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    @EE broadband back after 150 mins outage here in God's own country... #EEdown

  • PeterSangster1 Peter Sangster 💙 (@PeterSangster1) reported from Portlethen, Scotland

    Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!

  • alexkoh Dr Alex Koh (@alexkoh) reported from Kintore, Scotland

    @EE If your price is twice the cost of Three network, what’s the point?

  • Toytowner Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    @outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • NathanHall90 Nathan Hall (@NathanHall90) reported

    @EE Hi Jamie. The status checker is fine. However I’m having intermittent problems with videos stopping and starting/buffering on things like tiktok, Instagram not loading up properly or stories not opening for example

  • robertbusby1989 Robert Busby (@robertbusby1989) reported

    @EE the new app is terrible. What was wrong with the old one? If it ain’t broke don’t fix it ! I can’t find the update section now!

  • lisey09 Lise (@lisey09) reported

    @EE is there anyway I can find out when my item will be delivered- I was not given a dispatch number but customer service said it would be next day delivery? Been on hold for ages and we website is down?

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    @bt_uk so I been with @EE for years yet had problems from 1st week. Ee sent engineer out 2weeks ago showed me how unstable connection is saying 1 of worse he ever seen ee would have to get bt out. Then he told ee no problems can u fix it and I change from ee to you ????

  • AssosChelt Daniel McGiff (@AssosChelt) reported

    @EE in Florida, contacted you via app last night. This morning app not working (keeps asking for login when going to messages) and still no data either. Can you please cancel & refund the roaming pass that isn’t working and ensure I’m not charged for any roaming usage upto now.

  • CycleExmouth billy (@CycleExmouth) reported

    That’s me having to go airplane mode on a train to Bristol, as by 2pm my phone has used 15% of its battery searching for @ThreeUK ‘s elusive mobile coverage. A truly unusable service for 40 quid a month. Won’t be renewing that contract. Back to @EE for sure

  • JustinBaileyart 𝐒𝐢𝐫 𝐉𝐮𝐬𝐭𝐢𝐧 𝐁𝐚𝐢𝐥𝐞𝐲 🎨 🖌️ 💙👺🌻👽🚥 (@JustinBaileyart) reported

    @EE I think it's more a problem with the MacBook. It just won't start now. It froze when I put the router password in. So I shutdown to try it again and now I just goes into a loop of the start-up process stopping at a certain point. The router works on my ancient mac mini.

  • SOAMER Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    @ee 4 g and signal yet again I either cannot make a call or receive one what a waist of time and money @ee is @ShropshireStar do you want a follow up to the report you did about noble signals in Shropshire

  • ktjohnson_x KJ (@ktjohnson_x) reported

    Why is it I’ve had a new iPhone (13) for a year & yet I have literally NEVER received 5G, esp when I pay an extortionate amount a month for a sim only contract with EE. What an absolute rip off. @EE staff said “I must just never have stood in a 5G area” when I went in for help…

  • Mji71Matt MJI71 (@Mji71Matt) reported

    @EE Absolute disgrace your customer service line. Wait times are fictitious never less than a hour. I give up., I’ll go elsewhere