EE Outage Report in Aberdeen, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Aberdeen come from postal codes AB22.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdeen, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Aberdeen, Scotland
The most recent EE outage reports came from the following cities: Inverurie, Aberdeen, Upper Kirkton, Westhill and Peterculter.
| City | Problem Type | Report Time |
|---|---|---|
 Inverurie |
Phone | |
| Aberdeen |
Internet | |
| Inverurie |
Total Blackout | |
| Westhill |
Phone | |
| Peterculter |
TV | |
| Aberdeen |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Aberdeen, Scotland
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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Robertson78
(@Robertson784) reported
from
Aberdeen, Scotland
@EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee
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Garry Mournian
(@garrymournian) reported
from
Aberdeen, Scotland
@EE @lazysailor0 I’m having the same issue. Trying to gift data to my son.
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE my internet is not working at all....
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Mikey Bateman
(@mikeybateman) reported
from
Aberdeen, Scotland
Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.
-
Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE is there a reason why my broadband speed is so bad just now?
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺
(@Toytowner) reported
from
Westhill, Scotland
@EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.
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Dr Alex Koh
(@alexkoh) reported
from
Kintore, Scotland
@EE If your price is twice the cost of Three network, what’s the point?
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Laura Crombie
(@lolcrombie) reported
from
Cove, Scotland
@EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?
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Peter Sangster 💙
(@PeterSangster1) reported
from
Portlethen, Scotland
Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!
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Laura Crombie
(@lolcrombie) reported
from
Cove, Scotland
@EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!
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Matthias Glenday 🇩🇪🇩🇪
(@mattglenday) reported
from
Aberdeen, Scotland
Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.
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Martin Findlay
(@martingfindlay) reported
from
Aberdeen, Scotland
@EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺
(@Toytowner) reported
from
Westhill, Scotland
Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?
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Laura Stuart
(@stuart_laura) reported
from
Newmacher, Scotland
@EE my router has stopped working, nightmare when working from home. Tried calling and online chat and both give message saying no one there to help!
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
.@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
@EE broadband back after 150 mins outage here in God's own country... #EEdown
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Martyn Spencer💙
(@MartynSpencer10) reported
from
Aberdeen, Scotland
@EE hello why the poor 4G signal in Aberdeen please
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Craig Robertson
(@crug76) reported
from
Aberdeen, Scotland
@EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
@outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Isaac Walsh
(@walsh_isaac10) reported
@EE can I have a link to cancel my existing contract? I've finished the 24 month period but can't find the option to cancel online.
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MUFC
(@elliot_stone1) reported
@jxespice Did this get solved? Same issue for me but only when on my @EE connection. No issues when I turn on Wi-Fi.
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Chris Skoyles
(@Cskoyles) reported
@EE Hi, can somebody help me - trying to upgrade my phone requires a security pin sent to my existing phone but it's broke so I can't do it that way!
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Autistic Doodler 🐍
(@twelve_snape) reported
I've tried to reset my password three times now via your website (and once with the My ee app), @EE - it never sends the link via email. How else do I reset it?
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WilliamW
(@WoolstonWilliam) reported
@EE please help. I can't top up via my app, website or 150. All say 'there's a problem' or 'not taking top ups at this time' in the case of 150, they direct me to each other but none work! Need credit urgently for hospital contact. Please advise.
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Stu Meech
(@stumeech) reported
@smalltownhero @EE And never had an issue like this. Odd as I say!
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Stu Meech
(@stumeech) reported
@smalltownhero @EE How long after the contract started did the cost go up? And how much by in % terms? Quoting the ASA here "Therefore, if your customers are consumers, all prices you quote should include VAT." You might be able to get EE to cancel retrospectively.
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Don
(@Donster22) reported
@EE It can be downloaded directly now from Google and loaded using adb. Fingerprint unlock slightly better but still terrible with a screen protector and very very bad in comparison to other phones. Apart from that. I like it.
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Ross Gaff
(@R0ssc03) reported
@EE @vickyfice Sorry for hijacking this Vicky, can someone please help me(read the DM) please it’s getting rediculous now
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Don
(@Donster22) reported
@vader786 @EE Hi. I have very poor 5G connections in major UK cities and can't shift onto 4G.