EE Outage Report in Cookney, Aberdeenshire, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cookney, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cookney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 23: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (36%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cookney, Scotland
Latest outage, problems and issue reports in Cookney and nearby locations:
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Laura Crombie (@lolcrombie) reported from Cove, Scotland
@EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland
@EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.
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Robertson78 (@Robertson784) reported from Aberdeen, Scotland
@EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee
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Marky Mark* (@markrs75) reported from Aberdeen, Scotland
@JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland
Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?
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Matthias Glenday 🇩🇪🇩🇪 (@mattglenday) reported from Aberdeen, Scotland
Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.
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Mikey Bateman (@mikeybateman) reported from Aberdeen, Scotland
Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.
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Dawna (@dawna88) reported from Aberdeen, Scotland
@EE is there a reason why my broadband speed is so bad just now?
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Craig Robertson (@crug76) reported from Aberdeen, Scotland
@EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !
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Martin Findlay (@martingfindlay) reported from Aberdeen, Scotland
@EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….
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Ⓜ️©Noddy 🇺🇦🏴😷🚔 (@Toytowner) reported from Westhill, Scotland
@outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown
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Mirela Delibegovic (@mdelibeg) reported from Aberdeen, Scotland
@EE no broadband/Internet in West end of Aberdeen. Is there a serious problem and when will it get resolved? Work deadlines are pressing. Thanks
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Robertson78 (@Robertson784) reported from Aberdeen, Scotland
@EE I'm having problems with EE network. Aberdeen area.
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Ⓜ️©Noddy 🇺🇦🏴😷🚔 (@Toytowner) reported from Westhill, Scotland
@EE broadband back after 150 mins outage here in God's own country... #EEdown
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Dawna (@dawna88) reported from Aberdeen, Scotland
@EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?
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Laura Crombie (@lolcrombie) reported from Cove, Scotland
@EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!
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Ⓜ️©Noddy 🇺🇦🏴😷🚔 (@Toytowner) reported from Westhill, Scotland
.@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown
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Laura Crombie (@lolcrombie) reported from Aberdeen, Scotland
@EE Hiya EE, I've tried messaging a few times and I can't get through on the phone. Can someone help me with this?
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Martyn Spencer💙 (@MartynSpencer10) reported from Aberdeen, Scotland
@EE hello why the poor 4G signal in Aberdeen please
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Robertson78 (@Robertson784) reported from Aberdeen, Scotland
@EE The EE network in Aberdeen seem flaky?!? Taking time to load up websites and timing out?!?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie Bird (@BirdDbs) reported
@EE ...shocking service, think its OK to keep customers on hold for an hour and then terminate your call because they don't understand that their incompetency has frustrated you...taking money straight out of your account but due to their error can take up to 5 days....why???
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Elizabeth (@Eli3abeth_H) reported
@EE new phone for my 2nd line, tired to activate new sim but it's deactivated my number instead! 😡 can't call as no network on both lines now!
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emma turton (@emmaturton13) reported
@EE when will the issue with upgrade anytime be solved ? Been to my local store twice now and there aren’t able to process ?!
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SIMON WELSH (@CLEVERCLOGS_SI) reported
@EE I was told by the upgrade team after 12 years of being loyal to you . You cannot offer me a deal on my upgrade ! Shame you will lose me as customer now to @O2
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Ilija M (@IlijaM14) reported
@TorayKortan @EE Post this on “EE customer support” on Twitter. You’ll get what you want quickly
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Chris Moir (@ChrisMoir1) reported
@Notorious_GIB @EE Fays is exactly the same keeps dropping out or other person can’t hear her but she can hear them. She uses my phone most times cos hers is so unreliably ****
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Crypto Ben (@PistonHonda6) reported
@EE I am not connected to the network at all in East London. Keeps telling my network provider has turned off the connection. Very intermittent coverage ... help
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kelly newell (@kellyn1975) reported
@EE still shocking, no acknowledgment of my tweet. Customer service has gone down the pan
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Emily Ketchen (@emily_ketchen) reported
@EE why do I no longer get signal in ta21 area? There’s been ‘an issue’ for ages now. Basically paying each month for a portable clock! 😡
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RyanWoods 🆖🏴 (@ryanjwoods) reported from Carlton on Trent, England
@Apple @AppleSupport @EE extremely poor service, which makes me want to consider a switch to a different network and different provider 😠