EE

EE Outage Report in Cookney, Aberdeenshire, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cookney, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cookney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cookney, Aberdeenshire, Scotland 11/24/2025 06:30

November 24: Problems at EE

EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cookney, Aberdeenshire, Scotland

The most recent EE outage reports came from the following cities: Aberdeen.

Loading map, please wait...
City Problem Type Report Time
United KingdomAberdeen Internet
United KingdomBanchory Phone
United KingdomBanchory Phone
United KingdomBanchory Phone
United KingdomBanchory Phone
United KingdomAberdeen Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cookney, Scotland

Latest outage, problems and issue reports in Cookney and nearby locations:

  • crug76 Craig Robertson (@crug76) reported from Aberdeen, Scotland

    @EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !

  • Robertson784 Robertson78 (@Robertson784) reported from Aberdeen, Scotland

    @EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my internet is not working at all....

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE is there a reason why my broadband speed is so bad just now?

  • mikeybateman Mikey Bateman (@mikeybateman) reported from Aberdeen, Scotland

    Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.

  • PeterSangster1 Peter Sangster 💙 (@PeterSangster1) reported from Portlethen, Scotland

    Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!

  • Toytowner Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    @outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown

  • Toytowner Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    .@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown

  • Toytowner Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland

    Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?

  • garrymournian Garry Mournian (@garrymournian) reported from Aberdeen, Scotland

    @EE @lazysailor0 I’m having the same issue. Trying to gift data to my son.

  • MartynSpencer10 Martyn Spencer💙 (@MartynSpencer10) reported from Aberdeen, Scotland

    @EE hello why the poor 4G signal in Aberdeen please

  • martingfindlay Martin Findlay (@martingfindlay) reported from Aberdeen, Scotland

    @EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….

  • Toytowner Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    @EE broadband back after 150 mins outage here in God's own country... #EEdown

  • ThisIsBrucifer Bruce (@ThisIsBrucifer) reported from Aberdeen, Scotland

    @EE Hi, still having data issues in the @PandJLive, get full bars 3G and some 4G (which was better than before) but the throughput when there is an event on is sorry to say, Zero. Can extra capacity be looked at, as it is important that locations like this just work. @MarcAllera

  • garrymournian Garry Mournian (@garrymournian) reported from Aberdeen, Scotland

    @EE That didn’t work but managed to get the order placed on my work laptop (MS edge) thanks for your help. 👏🏻

  • lolcrombie Laura Crombie (@lolcrombie) reported from Cove, Scotland

    @EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!

  • lolcrombie Laura Crombie (@lolcrombie) reported from Cove, Scotland

    @EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?

  • Toytowner Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland

    @EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.

  • mattglenday Matthias Glenday 🇩🇪🇩🇪 (@mattglenday) reported from Aberdeen, Scotland

    Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • imjeanvaljean Jasmine Rose (@imjeanvaljean) reported

    @EE I’m going to the USA next month and would like to use my current data and minutes allowance while there. I am a PAYG customer, can I enable Roam Abroad by texting ROAMING PASS to 150?

  • camilla_nixon Camilla Nixon (@camilla_nixon) reported

    @EE My EE broadband is flashing orange ? I need to get on as I am working from home from 8:30qm please help

  • Essexjen Jenny (@Essexjen) reported

    @EE amazing customer service (above and beyond) by a few of your technical support staff tonight .. is there anyway that I can send positive feedback so their efforts can be recognised?

  • mng321 martyn (@mng321) reported

    @EE Hi Chris its not just me its everyone since you put the price up by nearly 10%. Just imagine the kudos if EE said we have decided to cancel the increase this year as everyone has higher bills..

  • davidhayes92 David Andrew Hayes (@davidhayes92) reported

    @EE why is your customer service a hell maze of uselessness

  • mng321 martyn (@mng321) reported

    @EE I need help paying my bill as you put the price up by 10% but I guess that wont happen.

  • megathersmith Megan Athersmith (@megathersmith) reported

    @EE spoke with you yesterday about signal issues - now I have no signal & WiFi calling isn’t working… no way to contact yourselves to resolve the issue…

  • KintmLu Smallz_Z (@KintmLu) reported

    @EE Really disappointed to see how much more EE was charging me after being with them for so long- (before they were EE) compared to other companies as a new customer.

  • megangabriellex Megan (@megangabriellex) reported

    @ee hi I have moved my number from o2 over to yours, when I signed up I put my pac code and I put the sim in my phone Tuesday night. My number when people call me says “unavailable” can you please help!! I thought my number be transferred over by now as I need it for work :(

  • Breadgoods Breadgoods (@Breadgoods) reported

    @EE Internet is down and I do not have the number associated with it. Can I speak to a human about this please?