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EE Outage Report in Cookney, Aberdeenshire, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cookney, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cookney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cookney, Aberdeenshire, Scotland 11/18/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Cookney, Scotland

Latest outage, problems and issue reports in Cookney and nearby locations:

  • PeterSangster1 Peter Sangster 💙 (@PeterSangster1) reported from Portlethen, Scotland

    Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!

  • lolcrombie Laura Crombie (@lolcrombie) reported from Cove, Scotland

    @EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?

  • stepham10 Stephen Hammond (@stepham10) reported from Cookney, Scotland

    @EE Although oddly, my wife can make good calls on her iPhone 7, but my XR is terrible. I have taken it to Apple & it passed all tests.

  • stepham10 Stephen Hammond (@stepham10) reported from Cookney, Scotland

    @EE No. I can’t use it on my landline because I have a copper line with 1/0.3 MB/S speeds. It should work with my 4G router (O2 SIM) but it doesn’t. The mobile signal here varies between -107DB & -120. Not good either.

  • MartynSpencer10 Martyn Spencer💙 (@MartynSpencer10) reported from Aberdeen, Scotland

    @EE hello why the poor 4G signal in Aberdeen please

  • Toytowner Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland

    @EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.

  • Toytowner Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    @outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE is there a reason why my broadband speed is so bad just now?

  • Toytowner Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    .@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?

  • garrymournian Garry Mournian (@garrymournian) reported from Aberdeen, Scotland

    @EE That didn’t work but managed to get the order placed on my work laptop (MS edge) thanks for your help. 👏🏻

  • Toytowner Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland

    Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my internet is not working at all....

  • ThisIsBrucifer Bruce (@ThisIsBrucifer) reported from Aberdeen, Scotland

    @EE Hi, still having data issues in the @PandJLive, get full bars 3G and some 4G (which was better than before) but the throughput when there is an event on is sorry to say, Zero. Can extra capacity be looked at, as it is important that locations like this just work. @MarcAllera

  • mowgli1977z Duncan Rothney (@mowgli1977z) reported from Aberdeen, Scotland

    @littleccm @EE I’ve been struggling all day for a signal at blackdog. I’m with 3 and only now getting a signal since I got home

  • mikeybateman Mikey Bateman (@mikeybateman) reported from Aberdeen, Scotland

    Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.

  • Toytowner Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    @EE broadband back after 150 mins outage here in God's own country... #EEdown

  • mattglenday Matthias Glenday 🇩🇪🇩🇪 (@mattglenday) reported from Aberdeen, Scotland

    Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.

  • garrymournian Garry Mournian (@garrymournian) reported from Aberdeen, Scotland

    @EE @lazysailor0 I’m having the same issue. Trying to gift data to my son.

  • tayrodriguezxx Taylor Rodriguez (@tayrodriguezxx) reported from Aberdeen, Scotland

    Anyone else with EE had no signal all ******* day 😤😠 @EE sort it out

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • 17Edmunds El Edmunds (@17Edmunds) reported

    @EE apparently No1 in the UK and i cant even get signal or internet! Class🤨

  • annewmc Anne Mc (@annewmc) reported

    @EE That page said the results were based on me being a pay monthly customer so I tapped change details and selected pay as you go then view details and the page refreshed but still says based on pay monthly!

  • tinamay1977 Tina Raistrick (@tinamay1977) reported

    @EE can you look in to my report 3524587. Apparently no issue, but we are still having signal issues. Thanks.

  • 82Benjh Benjh_82 (@82Benjh) reported

    @EE has confused the crap outta me. So my MyEE app tells me I can upgrade for £0.00 when I trade in my old phone and get the same or higher tariff but pay upfront fee for phone. EE customer services on the phone tell me I have to pay £100 fee, upfront fee + go on a higher tariff?

  • DancingHermit Dancing Hermit (@DancingHermit) reported from Dunnington, England

    @EE When are the signal issues that have made my phone unusable locally going to be fixed? It’s been well over a year now and you won’t give me a refund until it’s fixed and you close my complaint without ever contacting me?

  • kwabby99 Kwab Adjei (@kwabby99) reported

    @EE I'm actually appalled with your service. I gave you a call as I was looking to see if I could stay with you. I had received a great deal from another network for the new pixel 6, but instead offering a solution. You put me on hold for 45mins then disconnected my call.

  • nqy_sb SB-NQY 〓〓 🍷 (@nqy_sb) reported

    @EE No service in Newquay, it’s normally horrendous anyway, but today there’s nothing..

  • ali_r_ ♦ Ali ♦ (@ali_r_) reported

    @ee been over an hour on the phone trying to sort an issue I have and still not any clearer if my order has been cancelled, can you help?

  • JackieBrennan63 Jackie Brennan (@JackieBrennan63) reported

    @EE any idea when the issues in M25 and surrounding areas are going to be fixed? No service for 6 days for my daughter & me & WIFI calling is no good unless your at home!

  • nicolesides1 Nicole (@nicolesides1) reported

    Wow is @ee signal crap while travelling!!! Was on the phone and all i got was hello are you there!! Constantly having signal issues with EE