EE Outage Report in Cookney, Aberdeenshire, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cookney, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cookney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 18: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cookney, Aberdeenshire, Scotland
The most recent EE outage reports came from the following cities: Aberdeen and Banchory.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdeen |
Internet | |
| Banchory |
Phone | |
| Aberdeen |
Wi-fi | |
| Aberdeen |
Internet | |
| Banchory |
Phone | |
| Banchory |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cookney, Scotland
Latest outage, problems and issue reports in Cookney and nearby locations:
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺
(@Toytowner) reported
from
Westhill, Scotland
@EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
@outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺
(@Toytowner) reported
from
Westhill, Scotland
Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?
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Matthias Glenday 🇩🇪🇩🇪
(@mattglenday) reported
from
Aberdeen, Scotland
Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.
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Martyn Spencer💙
(@MartynSpencer10) reported
from
Aberdeen, Scotland
@EE hello why the poor 4G signal in Aberdeen please
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Laura Crombie
(@lolcrombie) reported
from
Aberdeen, Scotland
@EE Hiya EE, I've tried messaging a few times and I can't get through on the phone. Can someone help me with this?
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE is there a reason why my broadband speed is so bad just now?
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Craig Robertson
(@crug76) reported
from
Aberdeen, Scotland
@EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
.@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown
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Peter Sangster 💙
(@PeterSangster1) reported
from
Portlethen, Scotland
Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?
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Laura Crombie
(@lolcrombie) reported
from
Cove, Scotland
@EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
@EE broadband back after 150 mins outage here in God's own country... #EEdown
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Laura Crombie
(@lolcrombie) reported
from
Cove, Scotland
@EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!
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Garry Mournian
(@garrymournian) reported
from
Aberdeen, Scotland
@EE @lazysailor0 I’m having the same issue. Trying to gift data to my son.
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Mikey Bateman
(@mikeybateman) reported
from
Aberdeen, Scotland
Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE my internet is not working at all....
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Marky Mark*
(@markrs75) reported
from
Aberdeen, Scotland
@JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.
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Martin Findlay
(@martingfindlay) reported
from
Aberdeen, Scotland
@EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….
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Robertson78
(@Robertson784) reported
from
Aberdeen, Scotland
@EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nikolaj Hansen-Turton
(@nikolajht) reported
@lparkin @EE Oh, there is an issue now with 5G for iPhone (maybe 13 only) not working on iOS 15.0.2
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Helen Buckley
(@HelenBu31950801) reported
@EE I've been trying to sort this out now for at least 6 hours and all because someone pressed the wrong colour button. It's frustrating that I have to spend so much time doing this when I'm the customer. I may always be right but I should feel valued!!
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HiddenGem💙
(@HiddenGem2) reported
Come on @EE ..sort the network out and flick the switch back on !!
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Michael Williamson
(@michaeljw_97) reported
@EE May I ask what time they’re open as the number isn’t working. I’m not ringing from an EE phone. Is that the problem?
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Nikki Stoy
(@NikkiStoy7) reported
@EE Hi EE, yes indeed. It’s full outage of my internet. Your team said it’s not EE where the fault originates. Neighbour on BT same issue- BT cabinet root cause. 4 days outage.
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Sam
(@SamBlake96) reported
@Nessa93___x @EE Said 28days to me if it's going to be that long I'll cancel pay my contract off and go to apple for one and get a cheaper contract
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Chloe isherwood
(@Chloe14126231) reported
@EE I’m experiencing problems with my wifi this evening, is the server down?
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Helen Buckley
(@HelenBu31950801) reported
@EE Hi David, thanks for picking this up. It's not connectivity it's customer service. I've upgraded my phone, been sent the wrong one, phoned up 3 times, visited the shop and have now been told I need to return the wrong phone and start the upgrade all over again.!!
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Nikolaj Hansen-Turton
(@nikolajht) reported
@EE @argen Same issue
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Silverpetal10
(@Silverpetal10) reported
@EE I arrived in Spain and just tried to call an English Tel number and can't. Recorded voice says "calls are restricted and I need to call 470" but nothing happens when I do. Can you help. I got a new phone in May and this is my first trip overseas with it.