EE outages and service status in Cookney, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Cookney, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cookney, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cookney, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cookney, Scotland
The most recent EE outage reports came from the following cities: Aberdeen, and Stonehaven.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdeen
|
Wi-fi | 27 days ago |
|
Stonehaven
|
Phone | 2 months ago |
Community Discussion
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EE Issues Reports Near Cookney, Scotland
Latest outage, problems and issue reports in Cookney and nearby locations:
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Martin Findlay (@martingfindlay) reported from Aberdeen, Scotland@EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….
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Mikey Bateman (@mikeybateman) reported from Aberdeen, ScotlandHey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.
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Ⓜ️©Noddy 🇺🇦🏴😷🚔 (@Toytowner) reported from Westhill, Scotland.@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown
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Marky Mark* (@markrs75) reported from Aberdeen, Scotland@JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.
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Dawna (@dawna88) reported from Aberdeen, Scotland@EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?
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Robertson78 (@Robertson784) reported from Aberdeen, Scotland@EE How hard is to cancel phone insurance/flex pay?? Already phoned you twice to cancel it?? But it's still there?
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Taylor Rodriguez (@tayrodriguezxx) reported from Aberdeen, ScotlandAnyone else with EE had no signal all ******* day 😤😠 @EE sort it out
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Scott Cooper (@ScottCooper21) reported from Aberdeen, Scotland@Felicity_Jane86 @EE @SonicBOOM111115 @O2 im with @EE and not got any complaints with their service
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Mirela Delibegovic (@mdelibeg) reported from Aberdeen, Scotland@EE no broadband/Internet in West end of Aberdeen. Is there a serious problem and when will it get resolved? Work deadlines are pressing. Thanks
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺 (@Toytowner) reported from Westhill, ScotlandExcellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?
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Ⓜ️©Noddy 🇺🇦🏴😷🚔 (@Toytowner) reported from Westhill, Scotland@EE broadband back after 150 mins outage here in God's own country... #EEdown
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Robertson78 (@Robertson784) reported from Aberdeen, Scotland@EE I'm having problems with EE network. Aberdeen area.
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Robertson78 (@Robertson784) reported from Aberdeen, Scotland@EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee
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Ronny Davies (@RonnyDavies) reported from Aberdeen, Scotland@EE strange network Problems in Aberdeen Now you really are not having a good week. Don't know about Favourite Network fast becoming Annoying. I pay you deliver not I pay you think about it and say No!
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Stephen Hammond (@stepham10) reported from Cookney, Scotland@EE Although oddly, my wife can make good calls on her iPhone 7, but my XR is terrible. I have taken it to Apple & it passed all tests.
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Bruce (@ThisIsBrucifer) reported from Aberdeen, Scotland@EE Hi, still having data issues in the @PandJLive, get full bars 3G and some 4G (which was better than before) but the throughput when there is an event on is sorry to say, Zero. Can extra capacity be looked at, as it is important that locations like this just work. @MarcAllera
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Bruce (@ThisIsBrucifer) reported from Aberdeen, Scotland@GailBainbridge @EE Seems like you still have 3G though. Up here O2 failed to look for an alternative site for a mast in the city centre the building was being demolished (received a years notice). It caused an over load of all the surrounding masts leading to no data/poor reception for 6 months.
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Peter Sangster 💙 (@PeterSangster1) reported from Portlethen, ScotlandReally disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!
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Laura Crombie (@lolcrombie) reported from Cove, Scotland@EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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James Taylor (@Jimtails83) reported@StaffsComms @EE @TradeStandards business internet through EE. Hasn’t worked for over 3 weeks. No communication and no help to fix and I’m breaching contact if I want to leave. The irony!!!
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Tom (@itstomwoo) reported@christesla @Unrealistic693 @EE Damn have you tried *3001#12345#*
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Stephen (@Stephen090704) reported@alwaysMadManC87 @EE Sounds like the same guide that was rude to me too!
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Col Price (@coldesign_ltd) reported@EE At no point is it mentioned that only wifi will do the speeds and anything else wont. All our stuff is ethernet. Oh and also im still being charged up till the 21st for a substandard and misleading set up.#bt #ee @BT @EE . Never again . And totally inept customer service too
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Martin Elliker (@MartinElliker) reported@EE So here we go again - having not tried my TNT sport package since last Wednesday I’ve come back to it today - and guess what - I still don’t have the full set of services I’m actually paying for and I still can’t receive it - this really is a pile of 💩 Well actually over 3 weeks now I’ve been let down after let down after let down - After being told don’t worry your TNT sports will be available to you after midnight on Thursday / Friday I feel lied to - Totally fobbed off - Total lies from totally incompetent people - I had a service when I was with BT - it worked - how simple could it be to move to EE - it shouldn’t be difficult- How wrong I was. incompetent, Liars and couldn’t give a 💩 that’s actually what you are - 25 times you claim to have been voted the best - Let’s see how you fair with the media once I take this to them - I’m sick and tired of the whole damn lot of you !! You couldn’t manage your way out of a wet paper bag !!!!
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Michael Williamson (@michaeljw_97) reported@EE Another guide rang me back. The call managed to hold but i did unfortunately fail the credit check like i suspected.
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Mr Gray (@Monetization26) reported@EE There is loads of issues UK wide from 10:30am, I’ve been on to EE since 10:30 this morning and they will arrange for an engineer to come out. At first it was brushed off that there’s an issue but after being on hold for nearly an hour they then seemed to recall there’s an issue.
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Gareth Owen (@gjo2405) reported@EE Why have I got to keep on calling? Surely good customer service would look at the number of complaints about the poor broadband and then propose a solution? Oh and also take into account the number of times I’ve called during the course of the complaint as well as accept fault
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Jean Morris (@jeannibea) reported@Hepworthclare @EE How dreadful. I'm with ee mobile for network & data only but since BT mobile moved to ee I’ve found Customer Service has dipped. I buy my phones from Apple outright & find it much more cost effective than having a mobile tied into an ee contract. Apple CS is superb. Good luck!
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NeilM (@NM_Rdg) reported@chriscollins462 @MissCatTrap @EE You rarely need to go to the ombudsman. All you need to do is make an official complaint and ask them to provide you with contact details for the ombudsman in case you are not satisfied with their response.