EE Outage Report in Cookney, Aberdeenshire, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cookney, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cookney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cookney, Aberdeenshire, Scotland
The most recent EE outage reports came from the following cities: Aberdeen and Banchory.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdeen |
Total Blackout | |
| Aberdeen |
Phone | |
| Aberdeen |
Internet | |
| Banchory |
Phone | |
| Aberdeen |
Wi-fi | |
| Aberdeen |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cookney, Scotland
Latest outage, problems and issue reports in Cookney and nearby locations:
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Garry Mournian
(@garrymournian) reported
from
Aberdeen, Scotland
@EE @lazysailor0 I’m having the same issue. Trying to gift data to my son.
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Martin Findlay
(@martingfindlay) reported
from
Aberdeen, Scotland
@EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….
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Matthias Glenday 🇩🇪🇩🇪
(@mattglenday) reported
from
Aberdeen, Scotland
Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺
(@Toytowner) reported
from
Westhill, Scotland
@EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺
(@Toytowner) reported
from
Westhill, Scotland
Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?
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Garry Mournian
(@garrymournian) reported
from
Aberdeen, Scotland
@EE That didn’t work but managed to get the order placed on my work laptop (MS edge) thanks for your help. 👏🏻
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Craig Robertson
(@crug76) reported
from
Aberdeen, Scotland
@EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
@outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown
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Bruce
(@ThisIsBrucifer) reported
from
Aberdeen, Scotland
@EE Hi, still having data issues in the @PandJLive, get full bars 3G and some 4G (which was better than before) but the throughput when there is an event on is sorry to say, Zero. Can extra capacity be looked at, as it is important that locations like this just work. @MarcAllera
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?
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Mikey Bateman
(@mikeybateman) reported
from
Aberdeen, Scotland
Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
@EE broadband back after 150 mins outage here in God's own country... #EEdown
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Laura Crombie
(@lolcrombie) reported
from
Cove, Scotland
@EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE my internet is not working at all....
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Laura Crombie
(@lolcrombie) reported
from
Cove, Scotland
@EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
.@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE is there a reason why my broadband speed is so bad just now?
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Peter Sangster 💙
(@PeterSangster1) reported
from
Portlethen, Scotland
Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!
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Martyn Spencer💙
(@MartynSpencer10) reported
from
Aberdeen, Scotland
@EE hello why the poor 4G signal in Aberdeen please
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Robertson78
(@Robertson784) reported
from
Aberdeen, Scotland
@EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Brockis💙🇺🇦🇬🇧
(@NickBrockis) reported
@EE @MarinaPurkiss I'll be binning @EE off shortly. Shite to non exsistant signal where I live.
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Paul Gibson
(@paulg9891) reported
@EE @MarinaPurkiss Only because you are now being named and shamed on here otherwise nada. Customer service should be for everyone not just those with a mega phone.
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Veritas
(@Earthwormal) reported
@MarinaPurkiss @EE If EE continue ....make a complaint to police that EE are harassing her .
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Denice Stewart
(@DeniceStewart20) reported
@MarinaPurkiss @EE OMG I would go nuts if that was me, bless ya. tell them @EE to fix that as that is hideously extortionate!
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Richard Norfolk
(@Richard_Norfolk) reported
@clareslaney @EE @MarinaPurkiss A legal play on words. It's the service that has let Mum down, but the auto-response programming would have it that the grievance is no more than a feeling.
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SendCake Films
(@SendCakeFilms) reported
@MarinaPurkiss @EE Hopefully now they have seen this they will take action. And if that has happened - someones cloned her phone too. I would still write to their executive office as frankly going public and only then maybe getting it fixed is the utter pits in terms of customer service...
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Paul Richards⤴️
(@PaulRich1335) reported
@MarinaPurkiss @EE Horrible company. Awful customer service.
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Peter Liffen
(@Peteliff) reported
@MarinaPurkiss @EE Get a newspaper involved. They soon back down
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Alan Shepherd
(@AlShepherd123) reported
@MarinaPurkiss @EE Just cancelled my EE business contracts, been ripping me off for 3 years, website never works and customer service line is in a language that you cannot understand. Do not choose EE business, truly awful
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Leon Carter
(@LeonCarter2023) reported
@MarinaPurkiss @ElyzabethSB @EE Yeah skip customer services and head straight to CEOs email