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EE Outage Report in Cookney, Aberdeenshire, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cookney, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cookney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cookney, Aberdeenshire, Scotland 11/30/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cookney, Aberdeenshire, Scotland

The most recent EE outage reports came from the following cities: Banchory and Aberdeen.

Loading map, please wait...
City Problem Type Report Time
United KingdomBanchory Phone
United KingdomAberdeen Wi-fi
United KingdomAberdeen Internet
United KingdomBanchory Phone
United KingdomBanchory Phone
United KingdomBanchory Phone

Community Discussion

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EE Issues Reports Near Cookney, Scotland

Latest outage, problems and issue reports in Cookney and nearby locations:

  • Toytowner Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland

    @EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.

  • garrymournian Garry Mournian (@garrymournian) reported from Aberdeen, Scotland

    @EE That didn’t work but managed to get the order placed on my work laptop (MS edge) thanks for your help. 👏🏻

  • Toytowner Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland

    Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?

  • mikeybateman Mikey Bateman (@mikeybateman) reported from Aberdeen, Scotland

    Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.

  • PeterSangster1 Peter Sangster 💙 (@PeterSangster1) reported from Portlethen, Scotland

    Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!

  • stepham10 Stephen Hammond (@stepham10) reported from Cookney, Scotland

    @EE No. I can’t use it on my landline because I have a copper line with 1/0.3 MB/S speeds. It should work with my 4G router (O2 SIM) but it doesn’t. The mobile signal here varies between -107DB & -120. Not good either.

  • MartynSpencer10 Martyn Spencer💙 (@MartynSpencer10) reported from Aberdeen, Scotland

    @EE hello why the poor 4G signal in Aberdeen please

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my internet is not working at all....

  • stepham10 Stephen Hammond (@stepham10) reported from Cookney, Scotland

    @EE Although oddly, my wife can make good calls on her iPhone 7, but my XR is terrible. I have taken it to Apple & it passed all tests.

  • ScottCooper21 Scott Cooper (@ScottCooper21) reported from Aberdeen, Scotland

    @Felicity_Jane86 @EE @SonicBOOM111115 @O2 im with @EE and not got any complaints with their service

  • garrymournian Garry Mournian (@garrymournian) reported from Aberdeen, Scotland

    @EE @lazysailor0 I’m having the same issue. Trying to gift data to my son.

  • Toytowner Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    @EE broadband back after 150 mins outage here in God's own country... #EEdown

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE is there a reason why my broadband speed is so bad just now?

  • tayrodriguezxx Taylor Rodriguez (@tayrodriguezxx) reported from Aberdeen, Scotland

    Anyone else with EE had no signal all ******* day 😤😠 @EE sort it out

  • mowgli1977z Duncan Rothney (@mowgli1977z) reported from Aberdeen, Scotland

    @littleccm @EE I’ve been struggling all day for a signal at blackdog. I’m with 3 and only now getting a signal since I got home

  • ThisIsBrucifer Bruce (@ThisIsBrucifer) reported from Aberdeen, Scotland

    @EE Hi, still having data issues in the @PandJLive, get full bars 3G and some 4G (which was better than before) but the throughput when there is an event on is sorry to say, Zero. Can extra capacity be looked at, as it is important that locations like this just work. @MarcAllera

  • Toytowner Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    .@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown

  • mattglenday Matthias Glenday 🇩🇪🇩🇪 (@mattglenday) reported from Aberdeen, Scotland

    Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.

  • Toytowner Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    @outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonPalethorpe Jason Palethorpe (@JasonPalethorpe) reported

    @EE Just opened up App first time since last month,it asked to update my password and just keeps crashing.On App store reviews are mentioned about the app has problems!!.Anyway am trying to update phone showing on my account(its an old one),ee community it not helpful, pls help?

  • jimmysellers91 Jimmy Sellers (@jimmysellers91) reported

    @EE Still no service after 3 days and no message to say when it will be back. Also no reply to my message 2 days ago.

  • karen1sellers karen sellers (@karen1sellers) reported

    @EE still no signal, 5 days now, no reply to my email and app status checker never changes from saying 16 hours till repair complete. @ee you need to look into this now

  • ResZorg Zorg (@ResZorg) reported

    @EE is there anyway to link a debit card to my phone without MyEE? Trying to top up PAYG and I can register but not link my card or phone as MyEE is down. Any idea when it will be back up? Kinda urgent

  • LouiseBooth25 Louise Booth (@LouiseBooth25) reported

    @MartinSLewis @EE please help, EE masts are down in our area, have been since Saturday morning, no ETA of repair, customer services poor, what should they be doing and do we have to pay for a service we are not getting, thank you in advance…a lot of unhappy people !!!

  • nrg23900340 nrg (@nrg23900340) reported

    @EE been a loyal customer of EE for over 10 years. Terrible service yesterday, on hold for 55mins only to be cut off. They knew my number but didn’t call me back. Direct debit now cancelled! I’m sure they will be in touch now! I couldn’t have sorted this online. V. Disappointed

  • HannahBannana1 kelly carter (@HannahBannana1) reported

    @EE hi is the website down currently having trouble logging on

  • jlc1978 JOANNE REED (@jlc1978) reported

    @EE I DM'd yesterday morning and have had no response. I was told due to the lack of network and issues, I would be credited a month's payment but the payment has been taken anyway 😡

  • MoC_QC Martin O'Connor (@MoC_QC) reported

    @EE Still not responded to my complaint made on Sunday regarding my new phone delivery. Customer service leaving a lot to be desired!!

  • arkley_linda Linda Arkley (@arkley_linda) reported

    @EE Really disappointed in the service from the sales dept ordered apple earbuds to be added to acct recd confirmation email, made account holder confirmation twice, advised order is being dispatched twice, still no delivery can anyone explain what the issue is pls, ty