EE Outage Report in Cove, Aberdeen City, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cove, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 23: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (36%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cove, Scotland
Latest outage, problems and issue reports in Cove and nearby locations:
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Martyn Spencer💙
(@MartynSpencer10) reported
from
Aberdeen, Scotland
@EE hello why the poor 4G signal in Aberdeen please
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE my internet is not working at all....
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Laura Crombie
(@lolcrombie) reported
from
Cove, Scotland
@EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?
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Robertson78
(@Robertson784) reported
from
Aberdeen, Scotland
@EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee
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Dr Alex Koh
(@alexkoh) reported
from
Kintore, Scotland
@EE If your price is twice the cost of Three network, what’s the point?
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
.@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown
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Craig Robertson
(@crug76) reported
from
Aberdeen, Scotland
@EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
@outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown
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Matthias Glenday 🇩🇪🇩🇪
(@mattglenday) reported
from
Aberdeen, Scotland
Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
@EE broadband back after 150 mins outage here in God's own country... #EEdown
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Laura Crombie
(@lolcrombie) reported
from
Cove, Scotland
@EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺
(@Toytowner) reported
from
Westhill, Scotland
Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?
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Mikey Bateman
(@mikeybateman) reported
from
Aberdeen, Scotland
Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?
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Peter Sangster 💙
(@PeterSangster1) reported
from
Portlethen, Scotland
Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!
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Marky Mark*
(@markrs75) reported
from
Aberdeen, Scotland
@JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.
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Laura Crombie
(@lolcrombie) reported
from
Aberdeen, Scotland
@EE Hiya EE, I've tried messaging a few times and I can't get through on the phone. Can someone help me with this?
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺
(@Toytowner) reported
from
Westhill, Scotland
@EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE is there a reason why my broadband speed is so bad just now?
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Martin Findlay
(@martingfindlay) reported
from
Aberdeen, Scotland
@EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Goddard
(@hornstar65) reported
@EE Hi. The postcode I quoted isn't my home address. I have been checking updates and seen quite a few people are having similar problems as myself. This is almost daily. I hope it resolves soon as I'm paying for a service I'm not getting in full.
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John
(@John31091562) reported
@EE As a company that has 6 sims from you I seriously worry about your marketing dep. I’m concerned about signal quality which in and around Chester is appalling, remember, self praise is no recommendation.
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Robert Clark
(@RobertClark125) reported
@EE Nope, never
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OnlyMax 🏴
(@maxonwale) reported
@johnpsimon @EE Ohh **** off. Stop with this please.
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Gavvie-san
(@GavvieUK) reported
Instead, the trade in would pay towards the rest of my contract and they'd instead charge £88. You've misled customers by removing offers and not informing them. Shame on you @EE - I have cancelled that order now, and on 12 months you have lost me as a customer. I am fuming.
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Grant
(@GrantH996) reported
Superb display @EE for increasing my monthly bill by over £5! A nice 10% for you and a swift goodbye and good riddance when my contract is up! Absolutely shameful and disgusting to increase that much regardless of what crap you force into contracts!
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Gov Soludo's PA (He/Him) 🇳🇬 🇬🇧
(@Mazipita) reported
@EE How can you not be sure? You guys are stupid not to sendn me message to inform me that the MAST my phone is connected to is having problems. U charge me silly amount of money yet u can't text to inform that mast was being repaired. I was out of Internet & could not work for hrs
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malcy
(@malcy03) reported
@EE what's the point in an app that 100% of the time never works. I uninstall and reinstall it and it still never let's u log in. I haven't been able to use it for months
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Re-Danimator
(@LikesItSpooky) reported
@EE provides a worse internet connection than I had in 2005 and the customer service is abysmal. I literally cannot wait to leave.
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Mark Thompson
(@THETIGERSOFHULL) reported
@EE Hi. Postcode is HU4 7NT. I've just found out she is the 3 network. So possibly an error with Thier network