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EE Outage Report in Portlethen, Aberdeenshire, Scotland

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Portlethen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at EE

EE is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Portlethen, Scotland

The most recent EE outage reports came from the following cities: Stonehaven, Aberdeen, Upper Kirkton, Westhill, and Peterculter.

CityProblem TypeReport Time
Stonehaven Phone 18 days ago
Aberdeen Internet 23 days ago
Westhill Phone 2 months ago
Peterculter TV 2 months ago
Aberdeen Phone 2 months ago
Aberdeen Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

  • garrymournian
    Garry Mournian (@garrymournian) reported from Aberdeen, Scotland

    @EE That didn’t work but managed to get the order placed on my work laptop (MS edge) thanks for your help. 👏🏻

  • Toytowner
    Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland

    @EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.

  • ThisIsBrucifer
    Bruce (@ThisIsBrucifer) reported from Aberdeen, Scotland

    @EE Hi, still having data issues in the @PandJLive, get full bars 3G and some 4G (which was better than before) but the throughput when there is an event on is sorry to say, Zero. Can extra capacity be looked at, as it is important that locations like this just work. @MarcAllera

  • lolcrombie
    Laura Crombie (@lolcrombie) reported from Cove, Scotland

    @EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?

  • dawna88
    Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my internet is not working at all....

  • PeterSangster1
    Peter Sangster 💙 (@PeterSangster1) reported from Portlethen, Scotland

    Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!

  • alexkoh
    Dr Alex Koh (@alexkoh) reported from Kintore, Scotland

    @EE If your price is twice the cost of Three network, what’s the point?

  • dawna88
    Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?

  • martingfindlay
    Martin Findlay (@martingfindlay) reported from Aberdeen, Scotland

    @EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….

  • Toytowner
    Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland

    Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?

  • MartynSpencer10
    Martyn Spencer💙 (@MartynSpencer10) reported from Aberdeen, Scotland

    @EE hello why the poor 4G signal in Aberdeen please

  • Toytowner
    Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    .@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown

  • garrymournian
    Garry Mournian (@garrymournian) reported from Aberdeen, Scotland

    @EE @lazysailor0 I’m having the same issue. Trying to gift data to my son.

  • Toytowner
    Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    @EE broadband back after 150 mins outage here in God's own country... #EEdown

  • dawna88
    Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE is there a reason why my broadband speed is so bad just now?

  • Toytowner
    Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    @outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown

  • mattglenday
    Matthias Glenday 🇩🇪🇩🇪 (@mattglenday) reported from Aberdeen, Scotland

    Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.

  • tayrodriguezxx
    Taylor Rodriguez (@tayrodriguezxx) reported from Aberdeen, Scotland

    Anyone else with EE had no signal all ******* day 😤😠 @EE sort it out

  • mikeybateman
    Mikey Bateman (@mikeybateman) reported from Aberdeen, Scotland

    Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.

  • mowgli1977z
    Duncan Rothney (@mowgli1977z) reported from Aberdeen, Scotland

    @littleccm @EE I’ve been struggling all day for a signal at blackdog. I’m with 3 and only now getting a signal since I got home

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • endoplasmic_uk
    Mr Dunning McKruger (@endoplasmic_uk) reported

    As @ee are not answering support calls today, does anyone have experience of transferring an eSim to a new handset? This is Samsung not iPhone.

  • Tiffers1973
    Tiffers (@Tiffers1973) reported

    @EE any idea when your phone lines are back open that your answer phone message states will be back ready to help after 12?

  • endoplasmic_uk
    Mr Dunning McKruger (@endoplasmic_uk) reported

    Called @ee technical support and the recorded message said they are celebrating how wonderful their staff are so they can't answer my call. You can't make this up.

  • DogMooster
    Infinate Mooster Dog (@DogMooster) reported

    @CurlingThe @EE Make A Complaint You're going to get nowhere on here! No one cares

  • bodgeit1
    nigel (@bodgeit1) reported

    @EE so I have tried calling you from the advertised number on your website for a non EE customer and funny enough it doesn’t recognise my number and cuts the call off, I am not sure how to contact you as you have closed my account

  • thesamlewis
    Samuel Lewis (@thesamlewis) reported

    @EE We are experiencing Internet outages. Should we be expecting broadband issues?

  • PaulaJ1962
    Paula Knapman (@PaulaJ1962) reported

    @EE Good morning. ‘No Service’ on my iPhone since yesterday. I’m with EE. Please can you advise. Thank you.

  • eziemac21
    Euan (@eziemac21) reported

    @EE I wiped my data plan when i moved to a new iPhone. I can’t call as I don’t have a signal and your live chat hasn’t been on today. Wondering what I can do from here? Thanks

  • GrumpyOldDoc
    Donal (@GrumpyOldDoc) reported

    @endoplasmic_uk @EE If you have the new SIM is not just swop over and turn it on? My Samsung auto updates network settings if it's needed

  • LettleyPelly
    One team MUFC(NO ROOM FOR HATRED IN THIS WORLD ) (@LettleyPelly) reported

    @EE Seems your right and only my first day with ee so maybe time to cancel