EE

EE Outage Report in Portlethen, Aberdeenshire, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Portlethen, Aberdeenshire, Scotland 02/18/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Portlethen, Aberdeenshire, Scotland

The most recent EE outage reports came from the following cities: Upper Kirkton, Westhill, Peterculter and Aberdeen.

Loading map, please wait...
City Problem Type Report Time
United KingdomWesthill Phone
United KingdomPeterculter TV
United KingdomAberdeen Phone
United KingdomAberdeen Internet
United KingdomAberdeen Total Blackout
United KingdomAberdeen Phone

Community Discussion

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EE Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

  • lolcrombie Laura Crombie (@lolcrombie) reported from Cove, Scotland

    @EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!

  • mattglenday Matthias Glenday 🇩🇪🇩🇪 (@mattglenday) reported from Aberdeen, Scotland

    Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my internet is not working at all....

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?

  • Toytowner Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    @EE broadband back after 150 mins outage here in God's own country... #EEdown

  • PeterSangster1 Peter Sangster 💙 (@PeterSangster1) reported from Portlethen, Scotland

    Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!

  • Robertson784 Robertson78 (@Robertson784) reported from Aberdeen, Scotland

    @EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee

  • Toytowner Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland

    Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?

  • mikeybateman Mikey Bateman (@mikeybateman) reported from Aberdeen, Scotland

    Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.

  • lolcrombie Laura Crombie (@lolcrombie) reported from Aberdeen, Scotland

    @EE Hiya EE, I've tried messaging a few times and I can't get through on the phone. Can someone help me with this?

  • Robertson784 Robertson78 (@Robertson784) reported from Aberdeen, Scotland

    @EE The EE network in Aberdeen seem flaky?!? Taking time to load up websites and timing out?!?

  • Toytowner Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    .@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown

  • Toytowner Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    @outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown

  • crug76 Craig Robertson (@crug76) reported from Aberdeen, Scotland

    @EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !

  • MartynSpencer10 Martyn Spencer💙 (@MartynSpencer10) reported from Aberdeen, Scotland

    @EE hello why the poor 4G signal in Aberdeen please

  • markrs75 Marky Mark* (@markrs75) reported from Aberdeen, Scotland

    @JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.

  • martingfindlay Martin Findlay (@martingfindlay) reported from Aberdeen, Scotland

    @EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE is there a reason why my broadband speed is so bad just now?

  • Toytowner Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland

    @EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.

  • lolcrombie Laura Crombie (@lolcrombie) reported from Cove, Scotland

    @EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jonhoneyball Jon Honeyball (@jonhoneyball) reported

    Dear @EE just dropped into store to sort out esim issue. You have no means of transferring it in a sensible fashion. So I have to go to store. Store can’t do it today “because our back office systems are locked cos it’s first day back”. Seriously??

  • dinningtoncalls Liz Broadbent #3.5% #FBPE (@dinningtoncalls) reported

    @EE I have had no service since 11.30 last night. I have been sent one update at 10.30 this morning. What's the problem and when will it be fixed. I'm in South Somerset and trying to work from home.

  • brunners72 Simon Brunskill (@brunners72) reported

    @EE But still can’t get a signal on my road in Europe’s largest city...

  • david42762383 david (@david42762383) reported

    @EE @claraamfo Get your #5G #globalistic crap off my timeline

  • DrJuliaSnow Woketh Wokington III (@DrJuliaSnow) reported

    At least you know when @SkyHelpTeam broadband is down, you can rely on the super quick efficiency of @EE super fast 4G service, said nobody ever, apart from Kevin Bacon, but he doesn’t count #skybroadband #EE

  • GOLDYJ Jacob Goldsworthy (@GOLDYJ) reported

    @EE I've tried this multiple times over the weekend, kept telling me I need to upgrade. I paid £5 a month for big screen and nothing worked, so I got in touch. EE told me big screen is no longer a service and can only be watched don my mobile device.

  • ImHereToHelpKi1 I'm Here To Help... Kinda. (@ImHereToHelpKi1) reported

    @EE Doesn't say much when EVERY network provider cons their customers and effectively holds them to ransom. Just don't lose your job coz these ******* will still demand their excessive charges. These clowns made 1k extra out of me when I was made redundant!!

  • GOLDYJ Jacob Goldsworthy (@GOLDYJ) reported

    @EE ... Big Screen addition. When I got in touch to cancel my contract, another EE staff member said they are not aware of Big screen being cut from EE. So I cancelled, but now I just got a text saying I can have Big screen @ £10 a month. Its confusing! What's the truth?

  • LaurenB00326694 Lauren (@LaurenB00326694) reported

    I have tried every avenue in an attempt to resolve the issue that I’m having. As a result, I have repeatedly asked @EE to advise me as to how to end my contract. They have repeatedly ignored me.

  • minicoo_master Moonk Calder (@minicoo_master) reported

    @EE Thanks Kristen. I'll see if the chat option comes back. However, I won't hold my breath unfortunately. As I said on my previous comments. I've been trying for days and it has never shown once. Chat no worky, upgrade options definitely no worky.