EE Outage Report in Portlethen, Aberdeenshire, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Portlethen, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Portlethen, Aberdeenshire, Scotland
The most recent EE outage reports came from the following cities: Stonehaven, Aberdeen, Upper Kirkton, Westhill and Peterculter.
| City | Problem Type | Report Time |
|---|---|---|
 Stonehaven |
Phone | |
| Aberdeen |
Internet | |
| Westhill |
Phone | |
| Peterculter |
TV | |
| Aberdeen |
Phone | |
| Aberdeen |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Portlethen, Scotland
Latest outage, problems and issue reports in Portlethen and nearby locations:
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE is there a reason why my broadband speed is so bad just now?
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Robertson78
(@Robertson784) reported
from
Aberdeen, Scotland
@EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺
(@Toytowner) reported
from
Westhill, Scotland
@EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
.@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown
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Garry Mournian
(@garrymournian) reported
from
Aberdeen, Scotland
@EE @lazysailor0 I’m having the same issue. Trying to gift data to my son.
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺
(@Toytowner) reported
from
Westhill, Scotland
Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
@outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown
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Dr Alex Koh
(@alexkoh) reported
from
Kintore, Scotland
@EE If your price is twice the cost of Three network, what’s the point?
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Garry Mournian
(@garrymournian) reported
from
Aberdeen, Scotland
@EE That didn’t work but managed to get the order placed on my work laptop (MS edge) thanks for your help. 👏🏻
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Craig Robertson
(@crug76) reported
from
Aberdeen, Scotland
@EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !
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Matthias Glenday 🇩🇪🇩🇪
(@mattglenday) reported
from
Aberdeen, Scotland
Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.
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Laura Crombie
(@lolcrombie) reported
from
Cove, Scotland
@EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?
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Martyn Spencer💙
(@MartynSpencer10) reported
from
Aberdeen, Scotland
@EE hello why the poor 4G signal in Aberdeen please
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
@EE broadband back after 150 mins outage here in God's own country... #EEdown
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE my internet is not working at all....
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Martin Findlay
(@martingfindlay) reported
from
Aberdeen, Scotland
@EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….
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Laura Crombie
(@lolcrombie) reported
from
Cove, Scotland
@EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!
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Peter Sangster 💙
(@PeterSangster1) reported
from
Portlethen, Scotland
Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!
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Mikey Bateman
(@mikeybateman) reported
from
Aberdeen, Scotland
Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Smith
(@ChrisMDSmith79) reported
@EE - trying to find service status but no joy. I can send and receive texts and calls but I have no internet access on my mobile phone or tablet or the other 2 devices against my account
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🦞Matt Tombs l The Lobster
(@matttombs) reported
I have 4GEE dongle. I have £30 credit. I can’t buy data with it though as your page has broken @EE. What should i do?
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Keemstar Hate Page
(@30ThousandRats) reported
Yo @EE Your phone-in top up service is busted bruh y’all wasting my god damn time, get this **** fixed asap
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War Ghost
(@WarGho5t) reported
@EE Your website is so bad, trying to upgrade a phone sub, but it won't take it me to that, it takes me to another phone on the account!!!! yet i can do it on the app...
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@EE terrible service today with trying to get into messaging your company, just don’t connect.
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David Temple
(@djdtemple) reported
Absolutely shocking service from an @EE representative in their Southampton store. Mis-selling their broadband package while telling me that I was at the end of my @bt_uk contract and now incurring a £50 early termination fee.
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Kivia Martins
(@kivia_m) reported
@EE Yes. Spoke 2 days ago and they said the problem was outside. Contacted again today and now they are saying it’s inside the property and I have to wait till TUESDAY (MORE 2 days!!!) for an appointment. How frustrating@do you think this is???
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@EE why do you, as a supposed leader in the tech world, send out eSims by Snail Mail? I am still waiting for one. Surely there must be a more efficient way. And don’t suggest I go to a store. Your staff are rude and unhelpful.
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samantha gibbins
(@gingerella2000) reported
@Felixsaysretro @EE I know yet they claim no faults issues
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cocobumgo
(@cocobumgo) reported
@EE i've seen crappy broadband provider in my self.. but you guys.. Just wow.. if you are not able to provide just normal service in central London, where can you? Just a disgrace.. in 4month the service has been cut for a month... if anyone considers EE for their home runaway..