EE outages and service status in Portlethen, Scotland
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Portlethen, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Portlethen, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Portlethen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Portlethen, Scotland
The most recent EE outage reports came from the following cities: Stonehaven, and Aberdeen.
| City | Problem Type | Report Time |
|---|---|---|
 Stonehaven
|
Phone | 22 days ago |
|
Aberdeen
|
Phone | 1 month ago |
Community Discussion
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EE Issues Reports Near Portlethen, Scotland
Latest outage, problems and issue reports in Portlethen and nearby locations:
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Laura Crombie (@lolcrombie) reported from Cove, Scotland@EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland@EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.
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Ⓜ️©Noddy 🇺🇦🏴😷🚔 (@Toytowner) reported from Westhill, Scotland@outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺 (@Toytowner) reported from Westhill, ScotlandExcellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?
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Mikey Bateman (@mikeybateman) reported from Aberdeen, ScotlandHey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.
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Laura Crombie (@lolcrombie) reported from Cove, Scotland@EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!
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Peter Sangster 💙 (@PeterSangster1) reported from Portlethen, ScotlandReally disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!
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Laura Crombie (@lolcrombie) reported from Aberdeen, Scotland@EE Hiya EE, I've tried messaging a few times and I can't get through on the phone. Can someone help me with this?
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Stephen Hammond (@stepham10) reported from Cookney, Scotland@EE No. I can’t use it on my landline because I have a copper line with 1/0.3 MB/S speeds. It should work with my 4G router (O2 SIM) but it doesn’t. The mobile signal here varies between -107DB & -120. Not good either.
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Bruce (@ThisIsBrucifer) reported from Aberdeen, Scotland@EE Hi, still having data issues in the @PandJLive, get full bars 3G and some 4G (which was better than before) but the throughput when there is an event on is sorry to say, Zero. Can extra capacity be looked at, as it is important that locations like this just work. @MarcAllera
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Robertson78 (@Robertson784) reported from Aberdeen, Scotland@EE The EE network in Aberdeen seem flaky?!? Taking time to load up websites and timing out?!?
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Stephen Hammond (@stepham10) reported from Cookney, Scotland@EE Although oddly, my wife can make good calls on her iPhone 7, but my XR is terrible. I have taken it to Apple & it passed all tests.
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Martyn Spencer💙 (@MartynSpencer10) reported from Aberdeen, Scotland@EE hello why the poor 4G signal in Aberdeen please
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Garry Mournian (@garrymournian) reported from Aberdeen, Scotland@EE @lazysailor0 I’m having the same issue. Trying to gift data to my son.
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Bruce (@ThisIsBrucifer) reported from Aberdeen, Scotland@GailBainbridge @EE Seems like you still have 3G though. Up here O2 failed to look for an alternative site for a mast in the city centre the building was being demolished (received a years notice). It caused an over load of all the surrounding masts leading to no data/poor reception for 6 months.
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Martin Findlay (@martingfindlay) reported from Aberdeen, Scotland@EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….
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Craig Robertson (@crug76) reported from Aberdeen, Scotland@EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !
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Dawna (@dawna88) reported from Aberdeen, Scotland@EE is there a reason why my broadband speed is so bad just now?
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Marky Mark* (@markrs75) reported from Aberdeen, Scotland@JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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agrumpyaulman (@agrumpyaulman) reported@EE #billing Check your bills with EE!! After 39 years with BT we switched to EE in June. Never had any inaccuracies in my bills with BT. Ever since switching every bill has been wrong! Staff are friendly and helpful and sort it out but this shouldn’t happen.
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Kev (@kevparfitt) reported@DPDUkHelp44 Can you explain why it is considered acceptable for your delivery drivers to falsely report a failed delivery attempt for my @EE parcel? I have been at home all afternoon waiting for this, yet your driver has lied about an attempt that never happened?
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liz coombes (@lacoombes) reported@EE why have I twice been offered an identical Broadband Deal by your retentions team only to be told it was cancelled after I cancelled the Sky deal? Now told its a 'systems problem' that no-one seems able to sort. Dyou not want any customers?
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John (@Johnboy270783) reportedHey @EE, what's happening with the constant terrible signal in Burton-upon-Trent? I'm not the only person to mention it. If it carries on I'll be cancelling my contract.
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Jochen Roeder (@jochen_roeder) reported@Birduder344 @EE Customer loyalty is dead, it's not something that is valued or gets rewarded. No matter the issue, be it mobile phone contracts, electricity, ... a "loyal" customer will get punished. It's become sadly necessary to take the shortest contracts possible and change providers often.
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Paddy Silke 🇵🇸☘️🇮🇪 (@JFKKPOD) reported@EE how bad was your service yesterday when getting my iPad from you never again some misleading practices going on #EE
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Gordon Marino (@GordonSMarino) reportedOver two weeks since I wrote to @EE customer services about my account and not even the courtesy of a reply. Phone huge waits, web doesn't work, app wont recognise my account and now ignoring letters. Awful service. Time to contact ombudsman I think.
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Lindsay Brunt (@Lindsay_Brunt) reported@EE the worst internet ever! WFH is difficult and when contact your service team constantly told ‘no issues’…. Can’t wait to leave your company! everything takes 10 times longer! #fail #awful #leave
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Daniel M #BCUK (@ExpiredMinotaur) reported@EE Im not calling to tell you your link is broken
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Scooby Miller (@Ragingtaxpayer) reported@EE Your new superhub 7 is a pile of shite, not a single one of my smart devices will connect to the wifi, even though this piece of garbage is only running 2.4ghz. Back to the old BT hub 6 because it works fine. Stop giving people garbage.