EE outages and service status in Portlethen, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Portlethen, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Portlethen, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Portlethen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at EE
EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Portlethen, Scotland
The most recent EE outage reports came from the following cities: Aberdeen, and Stonehaven.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdeen
|
Internet | 17 days ago |
Community Discussion
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EE Issues Reports Near Portlethen, Scotland
Latest outage, problems and issue reports in Portlethen and nearby locations:
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Robertson78 (@Robertson784) reported from Aberdeen, Scotland@EE How hard is to cancel phone insurance/flex pay?? Already phoned you twice to cancel it?? But it's still there?
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Bruce (@ThisIsBrucifer) reported from Aberdeen, Scotland@EE Hi, still having data issues in the @PandJLive, get full bars 3G and some 4G (which was better than before) but the throughput when there is an event on is sorry to say, Zero. Can extra capacity be looked at, as it is important that locations like this just work. @MarcAllera
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Laura Crombie (@lolcrombie) reported from Aberdeen, Scotland@EE Hiya EE, I've tried messaging a few times and I can't get through on the phone. Can someone help me with this?
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Stephen Hammond (@stepham10) reported from Cookney, Scotland@EE Although oddly, my wife can make good calls on her iPhone 7, but my XR is terrible. I have taken it to Apple & it passed all tests.
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Bruce (@ThisIsBrucifer) reported from Aberdeen, Scotland@GailBainbridge @EE Seems like you still have 3G though. Up here O2 failed to look for an alternative site for a mast in the city centre the building was being demolished (received a years notice). It caused an over load of all the surrounding masts leading to no data/poor reception for 6 months.
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Michael Dongworth (@elGumso) reported from Aberdeen, Scotland@mssres @simesa @nest @EE @theTunnelBear They must have made some changes regarding blocking, as my Signal Messenger has stopped working over 4G today also...
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Ⓜ️©Noddy 🇺🇦🏴😷🚔 (@Toytowner) reported from Westhill, Scotland@EE broadband back after 150 mins outage here in God's own country... #EEdown
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Ⓜ️©Noddy 🇺🇦🏴😷🚔 (@Toytowner) reported from Westhill, Scotland.@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown
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Dawna (@dawna88) reported from Aberdeen, Scotland@EE is there a reason why my broadband speed is so bad just now?
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Dawna (@dawna88) reported from Aberdeen, Scotland@EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?
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Craig Robertson (@crug76) reported from Aberdeen, Scotland@EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !
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Martin Findlay (@martingfindlay) reported from Aberdeen, Scotland@EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….
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Daz Forsyth (@dazforsyth1888) reported from Upper Kirkton, Scotland@EE why is your app/website absolutely terrible? Been experiencing technical difficulties for months now
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Mirela Delibegovic (@mdelibeg) reported from Aberdeen, Scotland@EE no broadband/Internet in West end of Aberdeen. Is there a serious problem and when will it get resolved? Work deadlines are pressing. Thanks
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Dr Alex Koh (@alexkoh) reported from Kintore, Scotland@EE If your price is twice the cost of Three network, what’s the point?
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Taylor Rodriguez (@tayrodriguezxx) reported from Aberdeen, ScotlandAnyone else with EE had no signal all ******* day 😤😠 @EE sort it out
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Robertson78 (@Robertson784) reported from Aberdeen, Scotland@EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee
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Laura Crombie (@lolcrombie) reported from Cove, Scotland@EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland@EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ggg (@LeiSnoby) reported@EE I'm trying to log a severe mis-selling complaint (breach of Ofcom rules). Your website is blocking me, and your Twitter DM bot is stuck in a loop ignoring my requests for a human agent. Please get a REAL PERSON to check my DMs immediately!
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CB (@ConkusBonkus) reported@EE Do you have any online live chat service or email I can use for support? Please do not give me a number to call, I can't talk over the phone.
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Jay-P-Gaming (@Xx_Jay_P_xX) reportedKind of weird that @EE have a shop willing to sell you phones in Stroud at GL5 1RR when for the last 6+ weeks you can’t even use their network there. No calls, no internet. Any chance of sorting your network in this postcode ? Or shall I start looking for another provider?
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Don kk (@comm_triplev) reported@EE is the worst mobile network service provider in the UK. So fraudulent with incompetent customer service agents
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. (@acannotbearsed) reported@EE 1 week later and still trying to fix the same issue. tech add on contract ended Jan 26, was billed feb & march for it. advisor now saying to pay the correct amount but with no bill showing this? why would i pay something with no record of & will have to message again to fix. wild
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Harry Sore (@DasHarryWS) reported@EE why do you make it so hard to get help for home broadband? The WiFi account isn’t in my name but I have all the details I need, but because I’m using my phone the AI bot will only consider my account. Typically the WiFi stops when the office is shut. EE broadband is so so bad
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C (@arcpantmcgee) reportedSurely there’s mitigating circumstances in this and some common sense can be applied, I won’t be receiving the service I pay for and my living situation is something totally out of my control, very poor customer service @EE @financialombuds @CitizensAdvice
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Tobes (@theGrimey) reported@EE this is categorically unacceptable for your subcontractor @WeAreOpenreach to sabotage a customer like this - and neither is the apologetic shrug of the shoulders I got from your guides (nor the redundancy of your internal complaints procedure).
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Dave Thompson (@dave7hompson) reported@EE hey I’m currently roaming and cannot make or receive calls, how do I get in touch? The app only provides phone numbers to contact (which of course are not working)
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Julie F (@jvfisher59) reported@EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳