EE Outage Report in Portlethen, Aberdeenshire, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Portlethen, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Portlethen, Aberdeenshire, Scotland
The most recent EE outage reports came from the following cities: Aberdeen, Upper Kirkton, Westhill and Peterculter.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdeen |
Internet | |
| Westhill |
Phone | |
| Peterculter |
TV | |
| Aberdeen |
Phone | |
| Aberdeen |
Internet | |
| Aberdeen |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Portlethen, Scotland
Latest outage, problems and issue reports in Portlethen and nearby locations:
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
.@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?
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Laura Crombie
(@lolcrombie) reported
from
Cove, Scotland
@EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺
(@Toytowner) reported
from
Westhill, Scotland
Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?
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Laura Crombie
(@lolcrombie) reported
from
Aberdeen, Scotland
@EE Hiya EE, I've tried messaging a few times and I can't get through on the phone. Can someone help me with this?
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Robertson78
(@Robertson784) reported
from
Aberdeen, Scotland
@EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee
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Robertson78
(@Robertson784) reported
from
Aberdeen, Scotland
@EE The EE network in Aberdeen seem flaky?!? Taking time to load up websites and timing out?!?
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Robertson78
(@Robertson784) reported
from
Aberdeen, Scotland
@EE I'm having problems with EE network. Aberdeen area.
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Mikey Bateman
(@mikeybateman) reported
from
Aberdeen, Scotland
Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.
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Marky Mark*
(@markrs75) reported
from
Aberdeen, Scotland
@JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.
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Martyn Spencer💙
(@MartynSpencer10) reported
from
Aberdeen, Scotland
@EE hello why the poor 4G signal in Aberdeen please
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
@EE broadband back after 150 mins outage here in God's own country... #EEdown
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Matthias Glenday 🇩🇪🇩🇪
(@mattglenday) reported
from
Aberdeen, Scotland
Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.
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Laura Crombie
(@lolcrombie) reported
from
Cove, Scotland
@EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺
(@Toytowner) reported
from
Westhill, Scotland
@EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE is there a reason why my broadband speed is so bad just now?
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
@outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE my internet is not working at all....
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Martin Findlay
(@martingfindlay) reported
from
Aberdeen, Scotland
@EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….
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Craig Robertson
(@crug76) reported
from
Aberdeen, Scotland
@EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rets Karlsbergs
(@RKarlsbergs) reported
@EE hello, I'm currently roaming in Ireland only a few miles from Northern Ireland but I can't seem to get my data working. I have 20+gigs left but nothing will load. It was working perfectly for months only last Friday it stopped working. Plz help
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Robert Smith
(@officialrobert0) reported
@EE how are you increasing my contract again from 59 to 64 now to 73 what a joke of a company seriously increasing our bills doesn't help us in the slightest make us more skint
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Ami
(@ATMadein84) reported
@EE Brilliant weekend until I received a 14% price increase for my plan 🤬 @MartinSLewis love for you to do an update on the network providers ripping off the entire nation.
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Martin Morris
(@snoopz46) reported
@EE lovely when your complaint is ignored. Raised on 17th Feb ID1990590. This was about being lied to on black Friday, told I would get a £200 by the advisor. But then told it wasn't meant for me. Shocking. @BBCWatchdog can you help? How can you trat customers like this!!
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yvonne scoffham
(@yvonne000) reported
@EE Been with EE for over 10 years , done a comparison quote and it’s actually £2 cheaper a mth than I pay now , with an extra near on £8 on top , you’re the most expensive network. 😕 it’s a big price jump
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Johnyg2008
(@johnyg2008) reported
@EE hi, been trying to gift data to wife via app & web with no success, states is having an issue displaying data...any ideas..
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Sam
(@Samj65) reported
@EE Steph please stop copying and pasting from a script. If i’d have known that 2 months in to the contract it would have been 14.5% more expensive I wouldn’t have gone ahead! Can I return my handset please and cancel contract without penalty
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𝗣𝗮𝘂𝗹 (Sign name: Puppet) 🇺🇦💙💛
(@CodeAmidCoffee) reported
@EE That didn't quite answer my query. Some on network infrastructure but most to your CEO's bonus and the shareholders?
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Error 23-19 💚🤍💜
(@Lizmatthews87) reported
Never again with @EE took contracts out Friday only 2/3 Sims turned up signals not great cancel Saturday, tried canceling twice today and instead of canceling I get a bill 🙄 so helpful NOT
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Alison McGrigor
(@alimcgrigor) reported
@EE @MarcAllera @Ofcom - i was promised a resolution to the fraud on my account (when you sent an iPhone to a fraudster) w/i 7 days. Heard nothing. Promised a courtesy follow up call and a call from a manager (following complaint) today. Nothing. What do I do next please?