EE Outage Report in Portlethen, Aberdeenshire, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Portlethen, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Portlethen, Aberdeenshire, Scotland
The most recent EE outage reports came from the following cities: Stonehaven, Aberdeen, Upper Kirkton, Westhill and Peterculter.
| City | Problem Type | Report Time |
|---|---|---|
 Stonehaven |
Phone | |
| Aberdeen |
Internet | |
| Westhill |
Phone | |
| Peterculter |
TV | |
| Aberdeen |
Phone | |
| Aberdeen |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Portlethen, Scotland
Latest outage, problems and issue reports in Portlethen and nearby locations:
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Martyn Spencer💙
(@MartynSpencer10) reported
from
Aberdeen, Scotland
@EE hello why the poor 4G signal in Aberdeen please
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Robertson78
(@Robertson784) reported
from
Aberdeen, Scotland
@EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee
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Mikey Bateman
(@mikeybateman) reported
from
Aberdeen, Scotland
Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.
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Marky Mark*
(@markrs75) reported
from
Aberdeen, Scotland
@JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
@outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown
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Laura Crombie
(@lolcrombie) reported
from
Cove, Scotland
@EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?
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Laura Crombie
(@lolcrombie) reported
from
Cove, Scotland
@EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺
(@Toytowner) reported
from
Westhill, Scotland
Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE is there a reason why my broadband speed is so bad just now?
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
@EE broadband back after 150 mins outage here in God's own country... #EEdown
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Craig Robertson
(@crug76) reported
from
Aberdeen, Scotland
@EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !
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Martin Findlay
(@martingfindlay) reported
from
Aberdeen, Scotland
@EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE my internet is not working at all....
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Matthias Glenday 🇩🇪🇩🇪
(@mattglenday) reported
from
Aberdeen, Scotland
Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
.@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown
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Robertson78
(@Robertson784) reported
from
Aberdeen, Scotland
@EE The EE network in Aberdeen seem flaky?!? Taking time to load up websites and timing out?!?
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Laura Crombie
(@lolcrombie) reported
from
Aberdeen, Scotland
@EE Hiya EE, I've tried messaging a few times and I can't get through on the phone. Can someone help me with this?
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺
(@Toytowner) reported
from
Westhill, Scotland
@EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.
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Peter Sangster 💙
(@PeterSangster1) reported
from
Portlethen, Scotland
Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Joe "Anti-Theocracy" Finberg
(@realjoefinberg) reported
@EE do you have email support?
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Sarah
(@sarahmufc93) reported
I’ve been a customer of @EE for over a decade. Now they won’t let me out of a contract 3 months early when the fact is they can’t provide the services I’m paying for. Hiding behind “we can’t guarantee indoor coverage” is NOT good enough. Avoid them at all costs.
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JDavies
(@6TallMidgets) reported
@leekern13 @EE Stay away from Vodafone their customer service just isn't helpful ever.
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Sarah
(@sarahmufc93) reported
.@EE have data that proves my calls cut out. I was offered 20% off my bill at the time which I accepted. Over the last few weeks I’ve had to make multiple important calls, that have been impossible. My WiFi may go down Thurs & I can’t connect to my 4G because of this issue (cont)
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macca
(@Mcc_pid) reported
@olive_blacklab @EE Also have the same issue. The last few days the 4G has dropped off a cliff. All EE are saying is check static or your SIM card. What is wrong with your system? There’s clearly a national issue
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Linda Logan
(@LindaTwin63) reported
from
Glenrothes, Scotland
@EE trying to activate my Esim to my new Apple Watch. Instructions advise to call 150 with code 003 no options for activating said eSim on 150 and after having gone through about 3 attempts with the automated lady I have lost the will to live. Can you please please please help
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Honestly, I hate working here. They're SO weird.
(@I_am_IronDad) reported
Highly recommend NOT taking a phone either @EE. 27 minutes "in the queue" to get a 2 minute fix sorted to be hung up on then unable to join the queue because they're "too busy". Thanks very much for the waste of time and the ****** hold music.
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Pedder
(@Just_Pedder) reported
@Foxxinio @EE I had this issue too. Ordered on Friday. Paid next day delivery. Was told it would be delivered Saturday 27th. No sign of it yesterday so I called up and apparently now it's out of stock and they can't tell me when I'll get it.
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Sarah
(@sarahmufc93) reported
@travelred @EE @ThreeUK Weirdly I was going to switch to 3 as Steffan is on there and he gets perfect signal! Didn’t want to chance it with anyone else.
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just me
(@theproperKP) reported
@assortedwaves @VodafoneUK @EE I did it. They said I had 96% 5g coverage. Never get anything other than 4g at best in my village. Disappointed that I switched from EE although the price was £30pm less than ee