EE outages and service status in Portlethen, Scotland
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Portlethen, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Portlethen, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Portlethen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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EE Issues Reports Near Portlethen, Scotland
Latest outage, problems and issue reports in Portlethen and nearby locations:
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Robertson78 (@Robertson784) reported from Aberdeen, Scotland@EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee
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Robertson78 (@Robertson784) reported from Aberdeen, Scotland@EE How hard is to cancel phone insurance/flex pay?? Already phoned you twice to cancel it?? But it's still there?
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Mikey Bateman (@mikeybateman) reported from Aberdeen, ScotlandHey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.
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Dawna (@dawna88) reported from Aberdeen, Scotland@EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?
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Peter Sangster 💙 (@PeterSangster1) reported from Portlethen, ScotlandReally disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!
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Stephen Hammond (@stepham10) reported from Cookney, Scotland@EE No. I can’t use it on my landline because I have a copper line with 1/0.3 MB/S speeds. It should work with my 4G router (O2 SIM) but it doesn’t. The mobile signal here varies between -107DB & -120. Not good either.
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Martin Findlay (@martingfindlay) reported from Aberdeen, Scotland@EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….
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Michael Dongworth (@elGumso) reported from Aberdeen, Scotland@mssres @simesa @nest @EE @theTunnelBear They must have made some changes regarding blocking, as my Signal Messenger has stopped working over 4G today also...
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Laura Crombie (@lolcrombie) reported from Cove, Scotland@EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!
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Duncan Rothney (@mowgli1977z) reported from Aberdeen, Scotland@littleccm @EE I’ve been struggling all day for a signal at blackdog. I’m with 3 and only now getting a signal since I got home
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Bruce (@ThisIsBrucifer) reported from Aberdeen, Scotland@GailBainbridge @EE Seems like you still have 3G though. Up here O2 failed to look for an alternative site for a mast in the city centre the building was being demolished (received a years notice). It caused an over load of all the surrounding masts leading to no data/poor reception for 6 months.
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Daz Forsyth (@dazforsyth1888) reported from Upper Kirkton, Scotland@EE why is your app/website absolutely terrible? Been experiencing technical difficulties for months now
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Laura Crombie (@lolcrombie) reported from Aberdeen, Scotland@EE Hiya EE, I've tried messaging a few times and I can't get through on the phone. Can someone help me with this?
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland@EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺 (@Toytowner) reported from Westhill, ScotlandExcellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?
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Garry Mournian (@garrymournian) reported from Aberdeen, Scotland@EE @lazysailor0 I’m having the same issue. Trying to gift data to my son.
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Ronny Davies (@RonnyDavies) reported from Aberdeen, Scotland@EE strange network Problems in Aberdeen Now you really are not having a good week. Don't know about Favourite Network fast becoming Annoying. I pay you deliver not I pay you think about it and say No!
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Ⓜ️©Noddy 🇺🇦🏴😷🚔 (@Toytowner) reported from Westhill, Scotland.@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown
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Stephen Hammond (@stepham10) reported from Cookney, Scotland@EE Although oddly, my wife can make good calls on her iPhone 7, but my XR is terrible. I have taken it to Apple & it passed all tests.
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Ⓜ️©Noddy 🇺🇦🏴😷🚔 (@Toytowner) reported from Westhill, Scotland@outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alan's daughter the super supporter⚫⚪ (@Hodbow) reported@EE my daughter signed up for your broadband on the basis of getting an iPad for £100. She has an email promising a text/email after the cooling off period. This has never materialised. She’s been into store & called and your staff couldn’t be more unhelpful.
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Les Cashmore (@LesCashmore) reported@EE @sophie_reed98 I never understand why companies reply with “contact our team & they will assist” good customer service starts with EE taking the lead to contact the customer & directly assist the customer, if EE or any company value loyalty make the effort to keep your customers, it’s just lazy
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Phil Coyne (@PhilCoyne) reported@EE Don't worry though, I've already contacted my MP and will send everything over to Watchdog soon. Great way to treat a disabled customer, I'm sure the public will be shocked at the behaviour of a multi million pound company 👍
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davewalshcreative (@davewcreative) reported@sophie_reed98 @EE Because they want new customer details that they can sell on to make more money than your plan. They have yours, mine and they’ve already sold them probably twice over. They don’t care about loyalty - never have never will.
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Mark (@ArtilleryMan728) reportedWhy is it I reside 12 miles North from the centre of Cardiff and have 2 sim cards in my phone on different networks but only receive a 5G and 4G signal? I travel thousands of miles to the tiny Greek island of Skiathos and receive 5G and 5G. Can someone explain why that is. I am guessing there are still insufficient 5G masts outside of Cardiff. @EE @tescomobile
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beth (@loisgriff_) reported@charmed_og @EE To be fair I don’t have a lot of problems with them except service problems
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1618cc™/3 (@RomeoXrayBravo) reported@BradChuck @EE EE are ****. We dumped them off 2 years ago, not looked back.
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Simon James 🚂 (@UKMondoMan) reported@EE Issue now resolved. Not the outcome I was looking for but a fair compromise.
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Luke Maguire (@_LukeMaguire) reported@JacobiteJen Which network? I’m like this with @EE 😒
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Helen (@HParf) reported@LeilaniDowding @EE BT have switched my land-line off (against my wishes, I might add). They said I should "keep my mobile charged". But leaving a mobile on permanent charge will knacker the battery. Of course, they're still charging the same, even though they're now providing an inferior service.