EE Outage Report in Portlethen, Aberdeenshire, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Portlethen, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at EE
EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Portlethen, Aberdeenshire, Scotland
The most recent EE outage reports came from the following cities: Stonehaven, Aberdeen, Upper Kirkton, Westhill and Peterculter.
| City | Problem Type | Report Time |
|---|---|---|
 Stonehaven |
Phone | |
| Aberdeen |
Internet | |
| Westhill |
Phone | |
| Peterculter |
TV | |
| Aberdeen |
Phone | |
| Aberdeen |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Portlethen, Scotland
Latest outage, problems and issue reports in Portlethen and nearby locations:
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Robertson78
(@Robertson784) reported
from
Aberdeen, Scotland
@EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee
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Martyn Spencer💙
(@MartynSpencer10) reported
from
Aberdeen, Scotland
@EE hello why the poor 4G signal in Aberdeen please
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
.@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
@outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown
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Laura Crombie
(@lolcrombie) reported
from
Aberdeen, Scotland
@EE Hiya EE, I've tried messaging a few times and I can't get through on the phone. Can someone help me with this?
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Peter Sangster 💙
(@PeterSangster1) reported
from
Portlethen, Scotland
Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺
(@Toytowner) reported
from
Westhill, Scotland
@EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE is there a reason why my broadband speed is so bad just now?
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Dr Alex Koh
(@alexkoh) reported
from
Kintore, Scotland
@EE If your price is twice the cost of Three network, what’s the point?
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Matthias Glenday 🇩🇪🇩🇪
(@mattglenday) reported
from
Aberdeen, Scotland
Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺
(@Toytowner) reported
from
Westhill, Scotland
Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE my internet is not working at all....
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Laura Crombie
(@lolcrombie) reported
from
Cove, Scotland
@EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?
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Craig Robertson
(@crug76) reported
from
Aberdeen, Scotland
@EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
@EE broadband back after 150 mins outage here in God's own country... #EEdown
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Martin Findlay
(@martingfindlay) reported
from
Aberdeen, Scotland
@EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….
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Laura Crombie
(@lolcrombie) reported
from
Cove, Scotland
@EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!
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Mikey Bateman
(@mikeybateman) reported
from
Aberdeen, Scotland
Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.
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Marky Mark*
(@markrs75) reported
from
Aberdeen, Scotland
@JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Brexit Con Continues #FBPE
(@gmanfreeman1) reported
@orange @EE Can they help me with broad band / phone line installation for my house inFrance?
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Liam Monk
(@LiamAMonk) reported
@EE this isn’t a complaint by the way, I am fully aware of my own ineptitude and as a precaution have replaced all my shoes with Velcro fastening and removed all scissors from the house. But in case I drown in my cereal I would like to have a phone to ring Batman for help
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phil webster
(@philvgr81) reported
@EE Of course but what protection they get without a receipt? Very poor u don’t offer this
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Stuart Bardin
(@StuartBardin) reported
@EE hello so can someone explain to me why my connection keeps going down constantly today I was told an engineer would call me 4 days ago and I've still not heard from anyone
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lis girl from rio
(@lislaynefreitas) reported
@TheVampsCon @EE Hashhsh help
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Kirsty
(@Kirkyb96) reported
@TheVampsCon @EE @BenLock96 is Nathan causing trouble ?
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DΞCLΛN 🌐
(@Declan_F1) reported
This is @EE/TMobile UK customer service at its best! Seriously? not even a DM or request for info to assist abroad? I think @VodafoneUK is about to get my💰instead. Such a shame the only global company (US+EU) is T-Mobile~sigh. And they’re handled by EE?! I’ll never understand!
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TheIceAgian
(@IceAgian) reported
@EE You aren't the number one network. You have lied so many times about it and got in trouble for it before so don't play that bs
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Phyllis
(@Phyllisdoris1) reported
@EE I haven’t had a phone signal for couple of hours now, what’s going on?
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THE AM
(@Ashbridge1988) reported
@MikeyCarruthers @EE Hes not the 1st class service he used to be mind, delays and no shows all the time