EE Outage Report in Portlethen, Aberdeenshire, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Portlethen, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Portlethen, Scotland
Latest outage, problems and issue reports in Portlethen and nearby locations:
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Bruce
(@ThisIsBrucifer) reported
from
Aberdeen, Scotland
@EE Hi, still having data issues in the @PandJLive, get full bars 3G and some 4G (which was better than before) but the throughput when there is an event on is sorry to say, Zero. Can extra capacity be looked at, as it is important that locations like this just work. @MarcAllera
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Bruce
(@ThisIsBrucifer) reported
from
Aberdeen, Scotland
@GailBainbridge @EE Seems like you still have 3G though. Up here O2 failed to look for an alternative site for a mast in the city centre the building was being demolished (received a years notice). It caused an over load of all the surrounding masts leading to no data/poor reception for 6 months.
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Martyn Spencer💙
(@MartynSpencer10) reported
from
Aberdeen, Scotland
@EE hello why the poor 4G signal in Aberdeen please
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺
(@Toytowner) reported
from
Westhill, Scotland
@EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.
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Mikey Bateman
(@mikeybateman) reported
from
Aberdeen, Scotland
Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.
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Matthias Glenday 🇩🇪🇩🇪
(@mattglenday) reported
from
Aberdeen, Scotland
Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.
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Stephen Hammond
(@stepham10) reported
from
Cookney, Scotland
@EE Although oddly, my wife can make good calls on her iPhone 7, but my XR is terrible. I have taken it to Apple & it passed all tests.
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE my internet is not working at all....
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Duncan Rothney
(@mowgli1977z) reported
from
Aberdeen, Scotland
@littleccm @EE I’ve been struggling all day for a signal at blackdog. I’m with 3 and only now getting a signal since I got home
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Garry Mournian
(@garrymournian) reported
from
Aberdeen, Scotland
@EE That didn’t work but managed to get the order placed on my work laptop (MS edge) thanks for your help. 👏🏻
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Stephen Hammond
(@stepham10) reported
from
Cookney, Scotland
@EE No. I can’t use it on my landline because I have a copper line with 1/0.3 MB/S speeds. It should work with my 4G router (O2 SIM) but it doesn’t. The mobile signal here varies between -107DB & -120. Not good either.
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?
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Taylor Rodriguez
(@tayrodriguezxx) reported
from
Aberdeen, Scotland
Anyone else with EE had no signal all ******* day 😤😠 @EE sort it out
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE is there a reason why my broadband speed is so bad just now?
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Ronny Davies
(@RonnyDavies) reported
from
Aberdeen, Scotland
@EE strange network Problems in Aberdeen Now you really are not having a good week. Don't know about Favourite Network fast becoming Annoying. I pay you deliver not I pay you think about it and say No!
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Dr Alex Koh
(@alexkoh) reported
from
Kintore, Scotland
@EE If your price is twice the cost of Three network, what’s the point?
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Scott Cooper
(@ScottCooper21) reported
from
Aberdeen, Scotland
@Felicity_Jane86 @EE @SonicBOOM111115 @O2 im with @EE and not got any complaints with their service
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Garry Mournian
(@garrymournian) reported
from
Aberdeen, Scotland
@EE @lazysailor0 I’m having the same issue. Trying to gift data to my son.
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺
(@Toytowner) reported
from
Westhill, Scotland
Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?
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Peter Sangster 💙
(@PeterSangster1) reported
from
Portlethen, Scotland
Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Devondan
(@DanielPhilips1) reported
@SimonZev @TurnipRail @EE To be fair to them they will lose money on providing the service in many countries where they have to buy the data. Maybe one of the smaller networks will do a European option or there will be a return to “bolt ins”. Alternative is get a local European sim to stick in.
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Chris Holt
(@chriswholt) reported
@EE morning EE. I'm trying to cancel my broadband online but can't see an option. Had your outbound team call me to renew but contract lengths and monthly numbers simply don't work.
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UK24.Live
(@uk24_live) reported
@tomhfh @EE @ThreeUK Just no signal in the UK lol.
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ballistic piss.
(@pizzamorg) reported
Hey @EE I tweeted you back yesterday but never got any response. Can I please follow that up?
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Maja Choma
(@Maja_Choma) reported
@EE Are you going to use the extortionate roaming charges on stunts like these? Asking as a long term customer.
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Tracy Doig
(@tracyd_69) reported
@EE third day in a row I have no signal and have to report it as a fault. Getting tedious now. 😩
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massimo riccio
(@riccio_m) reported
@EE @AdiGaskell This is terrible news especially as I’ve recently upgraded to a 24 months contract which I’ll not be able to rescind and did so after specifically asking about roaming in the eu!
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DavidRead
(@DavidMichaelRe6) reported
@EE Yes.However I receive a text saying the work has been completed in the evening after 10 hours without service and then the next day it starts again. My question to @ee is how long this will this work actually take? Its been 4 days now and each day they say the work is completed.
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problem with car
(@problemwithcar) reported
@tomhfh @EE @ThreeUK Yes i imagine its going to be a bad business deceision. Greedy gets you nothing in the end.
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Diane Maclean
(@danmac183) reported
@EE @EE I have had text messages all week telling me there are problems in my area. What’s the problem and why is it taking so long to fix? Thanks.