EE Outage Report in Portlethen, Aberdeenshire, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Portlethen, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Portlethen, Aberdeenshire, Scotland
The most recent EE outage reports came from the following cities: Stonehaven, Aberdeen, Upper Kirkton, Westhill and Peterculter.
| City | Problem Type | Report Time |
|---|---|---|
 Stonehaven |
Phone | |
| Aberdeen |
Internet | |
| Westhill |
Phone | |
| Peterculter |
TV | |
| Aberdeen |
Phone | |
| Aberdeen |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Portlethen, Scotland
Latest outage, problems and issue reports in Portlethen and nearby locations:
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺
(@Toytowner) reported
from
Westhill, Scotland
@EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.
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Matthias Glenday 🇩🇪🇩🇪
(@mattglenday) reported
from
Aberdeen, Scotland
Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
.@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE my internet is not working at all....
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
@outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown
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Laura Crombie
(@lolcrombie) reported
from
Cove, Scotland
@EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!
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Craig Robertson
(@crug76) reported
from
Aberdeen, Scotland
@EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !
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Robertson78
(@Robertson784) reported
from
Aberdeen, Scotland
@EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee
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Martin Findlay
(@martingfindlay) reported
from
Aberdeen, Scotland
@EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….
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Mikey Bateman
(@mikeybateman) reported
from
Aberdeen, Scotland
Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE is there a reason why my broadband speed is so bad just now?
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Laura Crombie
(@lolcrombie) reported
from
Aberdeen, Scotland
@EE Hiya EE, I've tried messaging a few times and I can't get through on the phone. Can someone help me with this?
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Robertson78
(@Robertson784) reported
from
Aberdeen, Scotland
@EE The EE network in Aberdeen seem flaky?!? Taking time to load up websites and timing out?!?
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Laura Crombie
(@lolcrombie) reported
from
Cove, Scotland
@EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
@EE broadband back after 150 mins outage here in God's own country... #EEdown
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Peter Sangster 💙
(@PeterSangster1) reported
from
Portlethen, Scotland
Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!
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Marky Mark*
(@markrs75) reported
from
Aberdeen, Scotland
@JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.
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Martyn Spencer💙
(@MartynSpencer10) reported
from
Aberdeen, Scotland
@EE hello why the poor 4G signal in Aberdeen please
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺
(@Toytowner) reported
from
Westhill, Scotland
Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ted
(@ASCmotorschool) reported
@EE After the usual fiasco which is signing in to the My EE app I finally called you, was asked to press one for Phone and then told you did not understand the input repeatedly. As you’re not offering Customer Service we will now look at an alternative for renewal.
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Craig Whyte
(@craigwhyte83) reported
@EE…. How much did you have to pay @kevinbacon to lie for his latest advert?! Best network?! Hahahaha that’s a joke. Your customer service is shocking and you repeatedly lie to customers. Kind of apt that your advert talks about lying…
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moi
(@Kate_387) reported
@dyerAndie Thanks for this.. maybe I’ll give them a phone call too to see if I can get any compensation as well…. So bad, I’ll be out in my local area and can’t use my phone! God forbid I need it in an emergency @ee
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Tabitha Elizabeth
(@tabithaelwest) reported
I was mid-way through Mean Girls and the internet went down. Cheers @EE! How will I know how the film ends now 😢😢
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The Miller Diaries
(@_miller_diaries) reported
@EE my husband and I had no mobile signal all day yesterday and barely any today (not able to make any calls). What’s going on?
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Ruffy Roy
(@Ruffy_Roy) reported
@EE EE prices not competitive being £10-£20pm more expensive and to boot no 5g signal either.
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Howard Facilities Ltd
(@How_facilities) reported
@EE Cool? Are you being serious? No I don’t expect 1 bar if signal for £90 a month. I cannot connect to the internet send a text or make a call. I make a call it Dosent connect. Message fails to send
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John
(@McPheeMedia) reported
@EE can you please advise why service is down or poor in the DE74 area ? How long till service is restored 🤔
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Craig Chew-Moulding
(@CraigMoulding) reported
@EE This was my starting point. Comparisons were dismissed based factually incorrect information. Really frustrating. I’ll just get a much cheaper off the shelf deal with another network provider.
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Nath
(@nathlufc23) reported
from
Leeds, England
@EE why is the signal so poor in Leeds city centre recently?