EE Outage Report in Portlethen, Aberdeenshire, Scotland
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Portlethen, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (38%)
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Internet (35%)
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Total Blackout (13%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Portlethen, Aberdeenshire, Scotland
The most recent EE outage reports came from the following cities: Aberdeen and Stonehaven.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Portlethen, Scotland
Latest outage, problems and issue reports in Portlethen and nearby locations:
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Laura Crombie (@lolcrombie) reported from Cove, Scotland
@EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?
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Ⓜ️©Noddy 🇺🇦🏴😷🚔 (@Toytowner) reported from Westhill, Scotland
.@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown
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Laura Crombie (@lolcrombie) reported from Aberdeen, Scotland
@EE Hiya EE, I've tried messaging a few times and I can't get through on the phone. Can someone help me with this?
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Craig Robertson (@crug76) reported from Aberdeen, Scotland
@EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !
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Robertson78 (@Robertson784) reported from Aberdeen, Scotland
@EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee
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Dawna (@dawna88) reported from Aberdeen, Scotland
@EE is there a reason why my broadband speed is so bad just now?
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Dawna (@dawna88) reported from Aberdeen, Scotland
@EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?
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Dawna (@dawna88) reported from Aberdeen, Scotland
@EE my internet is not working at all....
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Ⓜ️©Noddy 🇺🇦🏴😷🚔 (@Toytowner) reported from Westhill, Scotland
@EE broadband back after 150 mins outage here in God's own country... #EEdown
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Martyn Spencer💙 (@MartynSpencer10) reported from Aberdeen, Scotland
@EE hello why the poor 4G signal in Aberdeen please
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland
Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?
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Peter Sangster 💙 (@PeterSangster1) reported from Portlethen, Scotland
Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!
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Mikey Bateman (@mikeybateman) reported from Aberdeen, Scotland
Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.
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Marky Mark* (@markrs75) reported from Aberdeen, Scotland
@JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.
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Matthias Glenday 🇩🇪🇩🇪 (@mattglenday) reported from Aberdeen, Scotland
Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.
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Laura Crombie (@lolcrombie) reported from Cove, Scotland
@EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland
@EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.
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Martin Findlay (@martingfindlay) reported from Aberdeen, Scotland
@EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….
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Ⓜ️©Noddy 🇺🇦🏴😷🚔 (@Toytowner) reported from Westhill, Scotland
@outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown
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Dr Alex Koh (@alexkoh) reported from Kintore, Scotland
@EE If your price is twice the cost of Three network, what’s the point?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jimmy R (@ElectricBearCom) reported
@EE I'm wondering why the CAT team, apparently expert tech support are so impossible to actually speak to. They'll call once and if you miss it they'll call the next day, call 150 and they have no phone number for this team. The mobile number they ring from cannot be called.
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Zoey (@sweetxheartss) reported
@EE Ur WiFi is absolutely sh*t, i see ur ads all the bloody time claiming to have the best Internet, but no. U have the worst wifi in the uk and when im 18 I will sue u for scamming and brainwashing my family😡 #sueEE
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Thatbeetle (@thatbeetle) reported
@EE You have to be joking. I left you because of the **** service in London and went to Vodafone. Best decision I made.
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colleen griffiths (@colleentgriff) reported
@EE I’ve got no internet anywhere in my house, very low/no service and my stepdads phone is not allowing him to receive or take phone calls. My stepdad is on call for work and this affects him massively as he won’t know if he’s needed or not. Please reply and get this sorted ASAP
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Jamie hill (@Jimhillavfc) reported
@EE Just a signal at home would be a good start !
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Julie McGregor (@JulieMcGregor19) reported
@EE @wifiwits Other network providers won't be charging for roaming so I can see how this will now be a factor new clients will consider.
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Casian Renta (@casianrenta) reported
@EE It’s crashing every time i go to current usage allowances, since the last update on the EE app . Please fix this! I reinstalled the app and it’s the same problem.
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Emma Guilfoyle (@emmajane120) reported
@EE @England Would have been even better if my Apple TV box hadn't of decided to take a dislike to the itv hub 80 minutes into the game and wouldn't play it! Worst TV box I've ever had!
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Simon Dickinson (@SimonDickinson0) reported
Hi @EE You've thoroughly messed up my delivery, who can I talk to as I need someone to fix this ASAP
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Emily Sargeant (@ESargeantDesign) reported
@EE 2nd time in 2 weeks that theres a problem in the area and its saying that it could take 15 hours to resolve? Why does this keep happening? NG31 7