EE outages and service status in Portlethen, Scotland

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Portlethen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Portlethen, Scotland

The most recent EE outage reports came from the following cities: Aberdeen, and Stonehaven.

City	Problem Type	Report Time
Aberdeen	Phone	6 days ago
Aberdeen	Internet	24 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

• 
  Matthias Glenday 🇩🇪🇩🇪 (@mattglenday) reported 6 minutes ago from Aberdeen, Scotland

  Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.

• 
  Mirela Delibegovic (@mdelibeg) reported 8 minutes ago from Aberdeen, Scotland

  @EE no broadband/Internet in West end of Aberdeen. Is there a serious problem and when will it get resolved? Work deadlines are pressing. Thanks

• 
  Dawna (@dawna88) reported 11 minutes ago from Aberdeen, Scotland

  @EE my internet is not working at all....

• 
  Laura Crombie (@lolcrombie) reported 12 minutes ago from Aberdeen, Scotland

  @EE Hiya EE, I've tried messaging a few times and I can't get through on the phone. Can someone help me with this?

• 
  Marky Mark* (@markrs75) reported 13 minutes ago from Aberdeen, Scotland

  @JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.

• 
  Peter Sangster 💙 (@PeterSangster1) reported 15 minutes ago from Portlethen, Scotland

  Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!

• 
  Stephen Hammond (@stepham10) reported 17 minutes ago from Cookney, Scotland

  @EE Although oddly, my wife can make good calls on her iPhone 7, but my XR is terrible. I have taken it to Apple & it passed all tests.

• 
  Martin Findlay (@martingfindlay) reported 18 minutes ago from Aberdeen, Scotland

  @EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….

• 
  Michael Dongworth (@elGumso) reported 19 minutes ago from Aberdeen, Scotland

  @mssres @simesa @nest @EE @theTunnelBear They must have made some changes regarding blocking, as my Signal Messenger has stopped working over 4G today also...

• 
  Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported 24 minutes ago from Westhill, Scotland

  @EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.

• 
  Dawna (@dawna88) reported 25 minutes ago from Aberdeen, Scotland

  @EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?

• 
  Bruce (@ThisIsBrucifer) reported 26 minutes ago from Aberdeen, Scotland

  @GailBainbridge @EE Seems like you still have 3G though. Up here O2 failed to look for an alternative site for a mast in the city centre the building was being demolished (received a years notice). It caused an over load of all the surrounding masts leading to no data/poor reception for 6 months.

• 
  Robertson78 (@Robertson784) reported 39 minutes ago from Aberdeen, Scotland

  @EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee

• 
  Dr Alex Koh (@alexkoh) reported 41 minutes ago from Kintore, Scotland

  @EE If your price is twice the cost of Three network, what’s the point?

• 
  Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported 42 minutes ago from Westhill, Scotland

  @EE broadband back after 150 mins outage here in God's own country... #EEdown

• 
  Daz Forsyth (@dazforsyth1888) reported 43 minutes ago from Upper Kirkton, Scotland

  @EE why is your app/website absolutely terrible? Been experiencing technical difficulties for months now

• 
  Stephen Hammond (@stepham10) reported 44 minutes ago from Cookney, Scotland

  @EE No. I can’t use it on my landline because I have a copper line with 1/0.3 MB/S speeds. It should work with my 4G router (O2 SIM) but it doesn’t. The mobile signal here varies between -107DB & -120. Not good either.

• 
  Mikey Bateman (@mikeybateman) reported 47 minutes ago from Aberdeen, Scotland

  Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.

• 
  Dawna (@dawna88) reported 48 minutes ago from Aberdeen, Scotland

  @EE is there a reason why my broadband speed is so bad just now?

• 
  Laura Crombie (@lolcrombie) reported 58 minutes ago from Cove, Scotland

  @EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Laughing Gooner (@pascalgrimandi) reported 5 minutes ago

  @EE @suewillson Its obvious there is a wider issue here with the app.

• 
  HockeySemp (@HockeySemp) reported 11 minutes ago

  @EE Your Spend Cap tool has failed. My app shows £0 (attached), but you let a call run up £34 and only texted me after it ended. This is a clear breach of @Ofcom rules on preventing bill shock. I have a formal complaint (C10001911500) and need this credited. Please advise.

• 
  Sam J (@samj2501) reported 12 minutes ago

  @EE @EE 40 minutes into a live chat trying to get this sent out still. Whoever decides your customer services scripts and strategy needs sacking immediately. Can’t wait for my contracts to run down to move elsewhere because you’re THE MOST frustrating company to try and deal with

• 
  Charlie Thomas (@CThomas663) reported 13 minutes ago

  And then when another chap calls today trying to sell me things... I can only apologise to the poor guy in your call centre who just hot both barrels, @EE Seriously, stop it.

• 
  TankMatt and 452 other people (@tank_matt) reported 13 minutes ago

  @EE I will put it here. I can’t call and get told to use the relay app because what don’t work due to the issue Im having

• 
  Jon (@RealJKay) reported 18 minutes ago

  @EE I have reached out before and told it’s all fine and no issues. Something went wrong with the number port.

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 23 minutes ago

  Dear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing

• 
  Jake Murphy (@jake_murphy95) reported 25 minutes ago

  @shughe02 @skytv @EE They got me down to about £80 then deals expired, went to £92 and now it’s it’s £106 Before I called them a few months ago it was £112. No wonder why so many people buy fire sticks, I just can’t be asked for the issues that you can get with a stick

• 
  🇮🇪🇮🇪🇮🇪 (@TiernanRichmon1) reported 28 minutes ago

  @EE I’ve never had any problems with the landline but honestly the past few months in my area, the call signal has been really poor. Sometimes it’s going to SOS. Please sort it out

• 
  Simon Pearce 😈🏒🤘 (@r45her) reported 29 minutes ago

  @smith_freddo @EE @tonycarmelo15 The **** app is the main reason I can't wait to leave EE at end of contract