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EE outages and service status in Portlethen, Scotland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Portlethen, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Portlethen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at EE

EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Portlethen, Scotland

The most recent EE outage reports came from the following cities: Stonehaven, and Aberdeen.

CityProblem TypeReport Time
Stonehaven Phone 10 days ago
Aberdeen Phone 30 days ago

Community Discussion

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EE Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

  • stepham10
    Stephen Hammond (@stepham10) reported from Cookney, Scotland

    @EE No. I can’t use it on my landline because I have a copper line with 1/0.3 MB/S speeds. It should work with my 4G router (O2 SIM) but it doesn’t. The mobile signal here varies between -107DB & -120. Not good either.

  • RonnyDavies
    Ronny Davies (@RonnyDavies) reported from Aberdeen, Scotland

    @EE strange network Problems in Aberdeen Now you really are not having a good week. Don't know about Favourite Network fast becoming Annoying. I pay you deliver not I pay you think about it and say No!

  • garrymournian
    Garry Mournian (@garrymournian) reported from Aberdeen, Scotland

    @EE That didn’t work but managed to get the order placed on my work laptop (MS edge) thanks for your help. 👏🏻

  • mikeybateman
    Mikey Bateman (@mikeybateman) reported from Aberdeen, Scotland

    Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.

  • martingfindlay
    Martin Findlay (@martingfindlay) reported from Aberdeen, Scotland

    @EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….

  • MartynSpencer10
    Martyn Spencer💙 (@MartynSpencer10) reported from Aberdeen, Scotland

    @EE hello why the poor 4G signal in Aberdeen please

  • crug76
    Craig Robertson (@crug76) reported from Aberdeen, Scotland

    @EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !

  • Toytowner
    Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    @EE broadband back after 150 mins outage here in God's own country... #EEdown

  • mdelibeg
    Mirela Delibegovic (@mdelibeg) reported from Aberdeen, Scotland

    @EE no broadband/Internet in West end of Aberdeen. Is there a serious problem and when will it get resolved? Work deadlines are pressing. Thanks

  • dawna88
    Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?

  • Robertson784
    Robertson78 (@Robertson784) reported from Aberdeen, Scotland

    @EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee

  • ScottCooper21
    Scott Cooper (@ScottCooper21) reported from Aberdeen, Scotland

    @Felicity_Jane86 @EE @SonicBOOM111115 @O2 im with @EE and not got any complaints with their service

  • PeterSangster1
    Peter Sangster 💙 (@PeterSangster1) reported from Portlethen, Scotland

    Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!

  • elGumso
    Michael Dongworth (@elGumso) reported from Aberdeen, Scotland

    @mssres @simesa @nest @EE @theTunnelBear They must have made some changes regarding blocking, as my Signal Messenger has stopped working over 4G today also...

  • lolcrombie
    Laura Crombie (@lolcrombie) reported from Cove, Scotland

    @EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?

  • Robertson784
    Robertson78 (@Robertson784) reported from Aberdeen, Scotland

    @EE How hard is to cancel phone insurance/flex pay?? Already phoned you twice to cancel it?? But it's still there?

  • Toytowner
    Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland

    @EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.

  • Toytowner
    Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    @outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown

  • garrymournian
    Garry Mournian (@garrymournian) reported from Aberdeen, Scotland

    @EE @lazysailor0 I’m having the same issue. Trying to gift data to my son.

  • ThisIsBrucifer
    Bruce (@ThisIsBrucifer) reported from Aberdeen, Scotland

    @GailBainbridge @EE Seems like you still have 3G though. Up here O2 failed to look for an alternative site for a mast in the city centre the building was being demolished (received a years notice). It caused an over load of all the surrounding masts leading to no data/poor reception for 6 months.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • IrnBrundon
    BoltonBrandon (@IrnBrundon) reported

    @mcmahon530 @EE What’s the problem?

  • RobertsFamily12
    Mat Roberts 74 (@RobertsFamily12) reported

    @EE How many times I’ve heard that from you it’s so slow again this morning that I can’t even carry out basic office tasks, will be looking for alternatives this weekend I’ve had enough of your poor broadband speeds now 🥺

  • SClash2019
    WorldProWrestling (@SClash2019) reported

    I love it how @Apple are very professional straight away replacing something that is broke, but on the other hand @EE don’t want to know but still want you to pay them tho, what a bad customer service they provide to the public…

  • originaf3spirit
    F3spirit (@originaf3spirit) reported

    @EE we have 6 days of intermittent services. Access to account challenging. EE have given another customer reimbursement of a monthly charge for a days interrupted service Another customers restrictions? Why?

  • charles_uk
    Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reported

    Just had a power cut in #WestOxon. It's times like this you realise the importance of a usable mobile signal. It's a shame @EE and other providers don't recognise this and refuse to accept their signal here is not fit for purpose.

  • StupidNeilAgain
    Neil (@StupidNeilAgain) reported

    @ClarityClack @EE That’s what I did in the end. They’re really good when you reach someone, the automated menu is crap

  • Delirious__x
    Ahimalayanbond (@Delirious__x) reported

    @EE Hi, i bought a sim pack for 75gb from your site. I cant seem to activate it. When i enter the sim serial number it doesn’t go further. Any help?

  • 0Vicmat
    Victor (@0Vicmat) reported

    DPD deliveries are so impractical. @EE you need to offer an in store collection option! Delivering large orders during work hours when people arent home doesnt work, especially since DPD doesnt let you pick a day after 5 days. Theyve already failed a Saturday delivery today 😤

  • ErikaFromMurica
    Erika Braverman (@ErikaFromMurica) reported

    @EE I'm stuck in a doom loop with the EE Diagnostics bot trying to get broadband help. It asks me a question, I answer the question, then it starts the whole thing all over again - help!

  • PrincessPink_86
    🐏 🤍 𝒢ℯ𝓂𝓂𝒶 ℳ𝒶𝓇𝒾ℯ♡ 🖤 (P) (@PrincessPink_86) reported

    One mast serves the entire area and when that goes down, they then cannot get approval from the landowner to repair said infrastructure and you are lucky if you have one bar of signal. @EE get it sorted!!