EE

EE Outage Report in Portlethen, Aberdeenshire, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Portlethen, Aberdeenshire, Scotland 12/10/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Portlethen, Aberdeenshire, Scotland

The most recent EE outage reports came from the following cities: Aberdeen.

Loading map, please wait...
City Problem Type Report Time
United KingdomAberdeen Wi-fi
United KingdomAberdeen Internet
United KingdomAberdeen Phone
United KingdomAberdeen Internet
United KingdomAberdeen Phone
United KingdomStonehaven Phone

Community Discussion

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EE Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

  • garrymournian Garry Mournian (@garrymournian) reported from Aberdeen, Scotland

    @EE That didn’t work but managed to get the order placed on my work laptop (MS edge) thanks for your help. 👏🏻

  • stepham10 Stephen Hammond (@stepham10) reported from Cookney, Scotland

    @EE Although oddly, my wife can make good calls on her iPhone 7, but my XR is terrible. I have taken it to Apple & it passed all tests.

  • tayrodriguezxx Taylor Rodriguez (@tayrodriguezxx) reported from Aberdeen, Scotland

    Anyone else with EE had no signal all ******* day 😤😠 @EE sort it out

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my internet is not working at all....

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE is there a reason why my broadband speed is so bad just now?

  • PeterSangster1 Peter Sangster 💙 (@PeterSangster1) reported from Portlethen, Scotland

    Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!

  • Toytowner Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland

    Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?

  • ThisIsBrucifer Bruce (@ThisIsBrucifer) reported from Aberdeen, Scotland

    @GailBainbridge @EE Seems like you still have 3G though. Up here O2 failed to look for an alternative site for a mast in the city centre the building was being demolished (received a years notice). It caused an over load of all the surrounding masts leading to no data/poor reception for 6 months.

  • mikeybateman Mikey Bateman (@mikeybateman) reported from Aberdeen, Scotland

    Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.

  • mowgli1977z Duncan Rothney (@mowgli1977z) reported from Aberdeen, Scotland

    @littleccm @EE I’ve been struggling all day for a signal at blackdog. I’m with 3 and only now getting a signal since I got home

  • Toytowner Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    .@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown

  • MartynSpencer10 Martyn Spencer💙 (@MartynSpencer10) reported from Aberdeen, Scotland

    @EE hello why the poor 4G signal in Aberdeen please

  • ThisIsBrucifer Bruce (@ThisIsBrucifer) reported from Aberdeen, Scotland

    @EE Hi, still having data issues in the @PandJLive, get full bars 3G and some 4G (which was better than before) but the throughput when there is an event on is sorry to say, Zero. Can extra capacity be looked at, as it is important that locations like this just work. @MarcAllera

  • alexkoh Dr Alex Koh (@alexkoh) reported from Kintore, Scotland

    @EE If your price is twice the cost of Three network, what’s the point?

  • Toytowner Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland

    @EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.

  • stepham10 Stephen Hammond (@stepham10) reported from Cookney, Scotland

    @EE No. I can’t use it on my landline because I have a copper line with 1/0.3 MB/S speeds. It should work with my 4G router (O2 SIM) but it doesn’t. The mobile signal here varies between -107DB & -120. Not good either.

  • garrymournian Garry Mournian (@garrymournian) reported from Aberdeen, Scotland

    @EE @lazysailor0 I’m having the same issue. Trying to gift data to my son.

  • mattglenday Matthias Glenday 🇩🇪🇩🇪 (@mattglenday) reported from Aberdeen, Scotland

    Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.

  • ScottCooper21 Scott Cooper (@ScottCooper21) reported from Aberdeen, Scotland

    @Felicity_Jane86 @EE @SonicBOOM111115 @O2 im with @EE and not got any complaints with their service

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • HTashamh Tasha H (@HTashamh) reported

    @EE We had a power cut this morning, we have rebooted the router and rentered the codes needed to access it but we kept receiving the message saying the broad band was down

  • paulhayward200 Paul (@paulhayward200) reported

    @EE so EE have outdone themselves. After a month of waiting for my iPhone order to come in. I called up to find out where it was The person i spoke to cut me off and has cancelled my order. On the plus side at least i can now leave this rubbish network.🤬

  • go_dizzy_go Sylvia 👵🛫⛩🇯🇵 (@go_dizzy_go) reported

    @EE my talk and text pack did not renew today. #unhappycustomer what's happening to customer service I never get any reply?

  • SeanYeates SeanYeates (@SeanYeates) reported

    @EE Hi is there an issue with transferring PAC numbers. I got my new SIM on Weds and I gave my PAC no. on Monday. My number has still not transferred.

  • DickieGreybeard DickieGreybeard (@DickieGreybeard) reported

    @EE Hello and happy new year. There seems to be a problem with password reset emails from the MyEE app - or rather a lack of them. I'm not the only person experiencing this and it has been going on for a while. Needs fixed.

  • Margherita199 Margherita@ (@Margherita199) reported

    @EE can you review your policy of sending routers to new customers 3 days ahead of go live, EE cancelled my previous internet service yesterday but no sign of the new router and no WiFi for 2days. EE waited over a wk to send it out despite promising no interruption to network.

  • HecticTeacher The Hectic Teacher 🙋‍♀️ (@HecticTeacher) reported

    @EE customer service is great. Just rang up because my broadband isn't working (due to a fault) and they apologised because it can't be seen to till Monday and have given me an extra 50GB of data just in case it takes longer and I need to remote teach from home. And on NYD.

  • SophzWood Sophie Wood (@SophzWood) reported

    Absolutely disgusted with @EE. Taking advantage of my mum, a loyal customer of yours for 10 years by telling her she can't have a new SIM because the plan was originally taken out with TMobile. As for offering a "like for like" contract... you didn't offer her anything close.

  • ChrisDall3 Chris Dall (@ChrisDall3) reported

    @EE possibly the worst broadband ever!

  • NaserK_84 Naser K 2 (@NaserK_84) reported

    @EE hello. I'd like to leave EE to another network, I got the PAC sms but it says I'd have to pay £13 for ending contact early if I leave early. My contract ends Jan 16th, when can I leave without paying that fee? Thanks