EE

EE Outage Report in Portlethen, Aberdeenshire, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Portlethen, Aberdeenshire, Scotland 02/02/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Portlethen, Aberdeenshire, Scotland

The most recent EE outage reports came from the following cities: Aberdeen.

Loading map, please wait...
City Problem Type Report Time
United KingdomAberdeen Internet
United KingdomAberdeen Total Blackout
United KingdomAberdeen Phone
United KingdomAberdeen Internet
United KingdomAberdeen Wi-fi
United KingdomAberdeen Internet

Community Discussion

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EE Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

  • lolcrombie Laura Crombie (@lolcrombie) reported from Cove, Scotland

    @EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!

  • lolcrombie Laura Crombie (@lolcrombie) reported from Cove, Scotland

    @EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?

  • Robertson784 Robertson78 (@Robertson784) reported from Aberdeen, Scotland

    @EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee

  • Toytowner Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    @EE broadband back after 150 mins outage here in God's own country... #EEdown

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?

  • PeterSangster1 Peter Sangster 💙 (@PeterSangster1) reported from Portlethen, Scotland

    Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!

  • garrymournian Garry Mournian (@garrymournian) reported from Aberdeen, Scotland

    @EE That didn’t work but managed to get the order placed on my work laptop (MS edge) thanks for your help. 👏🏻

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE is there a reason why my broadband speed is so bad just now?

  • Toytowner Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland

    Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?

  • crug76 Craig Robertson (@crug76) reported from Aberdeen, Scotland

    @EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !

  • alexkoh Dr Alex Koh (@alexkoh) reported from Kintore, Scotland

    @EE If your price is twice the cost of Three network, what’s the point?

  • mikeybateman Mikey Bateman (@mikeybateman) reported from Aberdeen, Scotland

    Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.

  • MartynSpencer10 Martyn Spencer💙 (@MartynSpencer10) reported from Aberdeen, Scotland

    @EE hello why the poor 4G signal in Aberdeen please

  • martingfindlay Martin Findlay (@martingfindlay) reported from Aberdeen, Scotland

    @EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my internet is not working at all....

  • Toytowner Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    .@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown

  • garrymournian Garry Mournian (@garrymournian) reported from Aberdeen, Scotland

    @EE @lazysailor0 I’m having the same issue. Trying to gift data to my son.

  • Toytowner Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland

    @EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.

  • Toytowner Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    @outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown

  • mattglenday Matthias Glenday 🇩🇪🇩🇪 (@mattglenday) reported from Aberdeen, Scotland

    Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeMason_CO2 Mike Mason (@MikeMason_CO2) reported

    .@EE why is the network down in West Cumbria? It has been for days. No one can even explain why or when it will be fixed. #EE this is appalling customer service. At least bloody well tell us something.

  • Quiescence1 Tim Reynolds (@Quiescence1) reported

    @EE I bought a second hand iPhone6 and had to buy an EE SIM card for £5 to unlock the phone. I never used the SIM and after 180 days EE wiped the SIM clean, stealing my £5! What idiot thought that was a good idea, because I will NEVER EVER use EE in future! *****!

  • Satu7nine Saturnine (@Satu7nine) reported

    @ee Stop spamming me with stupid text messages telling me to use your portal. I don’t need them and I don’t want them.

  • cbrakey Brakebeat (@cbrakey) reported

    @EE still no service - not ideal!!

  • TigerZindaHay Muntazir e Mahdi (@TigerZindaHay) reported

    @Ofcom @EE Your nonsense policy say that no network can guarantee coverage inside the homes in UK so they milk this policy 🙄

  • supertinytimo Superman is C K (@supertinytimo) reported

    @EE hi just a question I took out a Samsung phone with yourselfs never got anything with it like ear pods or the tablet what was that ? Also I pay for 5G and Iv never had that too

  • mrbumfluff123 Ste (@mrbumfluff123) reported

    @EE @rootmetrics Was planning to change network to you guys today but found it impossible to get a sim card sent out?

  • JoLarcs Jo-Anne Larcombe (@JoLarcs) reported

    @EE is there a problem in TR1 as we have a solid red light on our broadband and no internet… have tried restarting

  • GardnerLOJ Ursa Major Gardner (@GardnerLOJ) reported

    My @Apple iPhone 11 taken out with @EE on a 24 month contract has just failed on me at the 18months mark. The screen doesn’t respond to touch. Neither company wants to help and it’s going to cost me £205 to rectify. They don’t even know why it’s packed in. Pathetic

  • dsbahia1 Mr S 🌸 (@dsbahia1) reported

    @EE 👋 I've paid a final bill for ending a phone contract and it was paid successfully but it's been refunded to me as it's been rejected? It's a direct debit, can you help?