EE

EE Outage Report in Westhill, Aberdeenshire, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Westhill, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Westhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Westhill, Aberdeenshire, Scotland 01/13/2026 14:30

January 13: Problems at EE

EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Westhill, Aberdeenshire, Scotland

The most recent EE outage reports came from the following cities: Aberdeen and Banchory.

Loading map, please wait...
City Problem Type Report Time
United KingdomAberdeen Total Blackout
United KingdomAberdeen Phone
United KingdomAberdeen Internet
United KingdomBanchory Phone
United KingdomAberdeen Wi-fi
United KingdomAberdeen Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Westhill, Scotland

Latest outage, problems and issue reports in Westhill and nearby locations:

  • garrymournian Garry Mournian (@garrymournian) reported from Aberdeen, Scotland

    @EE @lazysailor0 I’m having the same issue. Trying to gift data to my son.

  • stepham10 Stephen Hammond (@stepham10) reported from Cookney, Scotland

    @EE No. I can’t use it on my landline because I have a copper line with 1/0.3 MB/S speeds. It should work with my 4G router (O2 SIM) but it doesn’t. The mobile signal here varies between -107DB & -120. Not good either.

  • mowgli1977z Duncan Rothney (@mowgli1977z) reported from Aberdeen, Scotland

    @littleccm @EE I’ve been struggling all day for a signal at blackdog. I’m with 3 and only now getting a signal since I got home

  • MartynSpencer10 Martyn Spencer💙 (@MartynSpencer10) reported from Aberdeen, Scotland

    @EE hello why the poor 4G signal in Aberdeen please

  • PeterSangster1 Peter Sangster 💙 (@PeterSangster1) reported from Portlethen, Scotland

    Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!

  • ScottCooper21 Scott Cooper (@ScottCooper21) reported from Aberdeen, Scotland

    @Felicity_Jane86 @EE @SonicBOOM111115 @O2 im with @EE and not got any complaints with their service

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE is there a reason why my broadband speed is so bad just now?

  • alexkoh Dr Alex Koh (@alexkoh) reported from Kintore, Scotland

    @EE If your price is twice the cost of Three network, what’s the point?

  • mikeybateman Mikey Bateman (@mikeybateman) reported from Aberdeen, Scotland

    Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.

  • mattglenday Matthias Glenday 🇩🇪🇩🇪 (@mattglenday) reported from Aberdeen, Scotland

    Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.

  • stepham10 Stephen Hammond (@stepham10) reported from Cookney, Scotland

    @EE Although oddly, my wife can make good calls on her iPhone 7, but my XR is terrible. I have taken it to Apple & it passed all tests.

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?

  • stuart_laura Laura Stuart (@stuart_laura) reported from Newmacher, Scotland

    @EE my router has stopped working, nightmare when working from home. Tried calling and online chat and both give message saying no one there to help!

  • Toytowner Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland

    @EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.

  • ThisIsBrucifer Bruce (@ThisIsBrucifer) reported from Aberdeen, Scotland

    @EE Hi, still having data issues in the @PandJLive, get full bars 3G and some 4G (which was better than before) but the throughput when there is an event on is sorry to say, Zero. Can extra capacity be looked at, as it is important that locations like this just work. @MarcAllera

  • tayrodriguezxx Taylor Rodriguez (@tayrodriguezxx) reported from Aberdeen, Scotland

    Anyone else with EE had no signal all ******* day 😤😠 @EE sort it out

  • ThisIsBrucifer Bruce (@ThisIsBrucifer) reported from Aberdeen, Scotland

    @GailBainbridge @EE Seems like you still have 3G though. Up here O2 failed to look for an alternative site for a mast in the city centre the building was being demolished (received a years notice). It caused an over load of all the surrounding masts leading to no data/poor reception for 6 months.

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my internet is not working at all....

  • garrymournian Garry Mournian (@garrymournian) reported from Aberdeen, Scotland

    @EE That didn’t work but managed to get the order placed on my work laptop (MS edge) thanks for your help. 👏🏻

  • Toytowner Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland

    Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Bee_GeeGee Beckiee Gee (@Bee_GeeGee) reported

    @EE Is ee down today?

  • AssumeTheEnd Ryan (@AssumeTheEnd) reported

    @EE You're a phone company, a **** one at that, shut up.

  • illing1 Paul Illingworth (@illing1) reported

    @EE Possibly the worst network that I have encountered. My wife’s contract phone with EE is often in an EE dead spot whereas my phone on the O2 network works fine. Will switch away from EE as soon as the contract ends.

  • VisionaryNutBox Rob (@VisionaryNutBox) reported

    @johnellison @EE App and website works, albeit slow

  • Bee_GeeGee Beckiee Gee (@Bee_GeeGee) reported

    @EE @LeeOulton Ee down in Cumbria too

  • LadyTrumpington CountessofLondonTown (@LadyTrumpington) reported

    @EE Thank goodness I’m not an EE Customer…nor shall I ever be now.

  • NicciJaneC Nicci Christie (@NicciJaneC) reported

    @EE I upgraded with a trade in, but have not received a trade-in pack yet. The old handset is supposed to be returned within 14 days, I assume I won't be penalized for this. Can you help please.

  • PaulRobson63 Paul Robson (@PaulRobson63) reported

    @Bitterlaketrout @JustCallMeGuv @EE as he'd never taken a penalty (I think) in any game, and he's not a striker. Young keen lads will go "Yeah, I'll do it, I'm up for it" and that's great, but you have to sometimes protect them from their own nature a bit, even if that nature is positive.

  • J0K3R_GaNg WhySoSerious!? (@J0K3R_GaNg) reported

    @EE hey guys are you having network issues today? Getting 0-1 bar reception and people saying they can barely hear me when calling 🤔

  • mjcsaxon Mark Saxon (@mjcsaxon) reported

    @EE @O2 4G is better/faster than @EE no signal where I live in N1 1LA.