EE Outage Report in Westhill, Aberdeenshire, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Westhill, Scotland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Westhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 23: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (36%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Westhill, Aberdeenshire, Scotland
The most recent EE outage reports came from the following cities: Inverurie.
| City | Problem Type | Report Time |
|---|---|---|
 Inverurie |
Internet | |
| Banchory |
Phone | |
| Banchory |
Phone | |
| Banchory |
Phone | |
| Banchory |
Phone | |
| Aberdeen |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Westhill, Scotland
Latest outage, problems and issue reports in Westhill and nearby locations:
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Craig Robertson
(@crug76) reported
from
Aberdeen, Scotland
@EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !
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Robertson78
(@Robertson784) reported
from
Aberdeen, Scotland
@EE I'm having problems with EE network. Aberdeen area.
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Marky Mark*
(@markrs75) reported
from
Aberdeen, Scotland
@JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺
(@Toytowner) reported
from
Westhill, Scotland
Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?
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Laura Crombie
(@lolcrombie) reported
from
Cove, Scotland
@EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
.@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
@EE broadband back after 150 mins outage here in God's own country... #EEdown
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Robertson78
(@Robertson784) reported
from
Aberdeen, Scotland
@EE The EE network in Aberdeen seem flaky?!? Taking time to load up websites and timing out?!?
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Martyn Spencer💙
(@MartynSpencer10) reported
from
Aberdeen, Scotland
@EE hello why the poor 4G signal in Aberdeen please
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Laura Crombie
(@lolcrombie) reported
from
Cove, Scotland
@EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?
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Ⓜ️©Noddy 🏴 😷🚔🇪🇺
(@Toytowner) reported
from
Westhill, Scotland
@EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.
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Matthias Glenday 🇩🇪🇩🇪
(@mattglenday) reported
from
Aberdeen, Scotland
Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.
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Robertson78
(@Robertson784) reported
from
Aberdeen, Scotland
@EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee
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Laura Crombie
(@lolcrombie) reported
from
Aberdeen, Scotland
@EE Hiya EE, I've tried messaging a few times and I can't get through on the phone. Can someone help me with this?
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Dawna
(@dawna88) reported
from
Aberdeen, Scotland
@EE is there a reason why my broadband speed is so bad just now?
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
@outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown
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Mirela Delibegovic
(@mdelibeg) reported
from
Aberdeen, Scotland
@EE no broadband/Internet in West end of Aberdeen. Is there a serious problem and when will it get resolved? Work deadlines are pressing. Thanks
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Martin Findlay
(@martingfindlay) reported
from
Aberdeen, Scotland
@EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….
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Mikey Bateman
(@mikeybateman) reported
from
Aberdeen, Scotland
Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Chelz
(@Ms__Chelz) reported
@EE I have had major signal failure in the last 24 hours l... my tel calls are failing mid way and only allowing 3G coverage at times I’m trying to call 150 my calls are failing whilst on hold!
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Vaughn Burns
(@Burnsey1985) reported
@EE Yes my free upgrade, my partners contract ended a few months back and getting offered poor deals too she was holding off but is put off by that price
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Russell *******
(@RussellPollock) reported
@EE Thanks read this but in our location (remote island off west coast) the provider they have doesn't have any 3/4G signal. Most folk have your company as a provider due to good data connection
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Lee Hammond
(@StopItRawr) reported
@EE Understood! Sorry for random questions I was of course planning to do this all in store but that's not an option alas! Be sad to see my OP7PRO 5G go but looking forward to the new S21 series whichever one I end up clicking on! Thanks for the help, good luck for the launch!
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George Gildert 🇬🇧
(@GeoG009) reported
@EE I've just tried to upgrade early to the s21 ultra but the app crashed and told me the store isn't available after submitting payment details. I've had no confirmation email but the money is has left in my account. Can't seem to get through on the phones either. Can you help?
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Andy Youell 😷💙
(@AndyYouell) reported
Thanks to the customer support team at @EE who are prioritising the issue with my (shielding) father's internet connection. He depends on internet so much at the moment - including food shopping - and the response so far* has been really positive. *it's not fixed yet
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Anna Malone
(@Anamaggiemal1) reported
Have tried my sim in boyfriends phone (who is also on EE and he’s connecting to a network fine) my sim didn’t work in his phone either @EE
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Declan
(@DxclanTweets) reported
@EE are you guys able to reactivate an old number of mine, I can’t even receive a verification code that I need to get to login to my Google account. It’s 07939083470 and I need it doing ASAP!
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Annette Short
(@annette4angel) reported
@EE Hi. Managed to speak to someone on the phone using WiFi calling. Found out one of the local masts has gone down. Hopefully being repaired as we speak/type