EE

EE Outage Report in Westhill, Aberdeenshire, Scotland

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Westhill, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Westhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Westhill, Aberdeenshire, Scotland 12/03/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Westhill, Aberdeenshire, Scotland

The most recent EE outage reports came from the following cities: Banchory, Aberdeen and Inverurie.

Loading map, please wait...
City Problem Type Report Time
United KingdomBanchory Phone
United KingdomAberdeen Wi-fi
United KingdomAberdeen Internet
United KingdomInverurie Internet
United KingdomBanchory Phone
United KingdomBanchory Phone

Community Discussion

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EE Issues Reports Near Westhill, Scotland

Latest outage, problems and issue reports in Westhill and nearby locations:

  • PeterSangster1 Peter Sangster 💙 (@PeterSangster1) reported from Portlethen, Scotland

    Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!

  • lolcrombie Laura Crombie (@lolcrombie) reported from Cove, Scotland

    @EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!

  • lolcrombie Laura Crombie (@lolcrombie) reported from Cove, Scotland

    @EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?

  • alexkoh Dr Alex Koh (@alexkoh) reported from Kintore, Scotland

    @EE If your price is twice the cost of Three network, what’s the point?

  • Robertson784 Robertson78 (@Robertson784) reported from Aberdeen, Scotland

    @EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee

  • Toytowner Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland

    Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?

  • Toytowner Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    @EE broadband back after 150 mins outage here in God's own country... #EEdown

  • lolcrombie Laura Crombie (@lolcrombie) reported from Aberdeen, Scotland

    @EE Hiya EE, I've tried messaging a few times and I can't get through on the phone. Can someone help me with this?

  • Toytowner Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    .@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown

  • markrs75 Marky Mark* (@markrs75) reported from Aberdeen, Scotland

    @JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.

  • MartynSpencer10 Martyn Spencer💙 (@MartynSpencer10) reported from Aberdeen, Scotland

    @EE hello why the poor 4G signal in Aberdeen please

  • crug76 Craig Robertson (@crug76) reported from Aberdeen, Scotland

    @EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !

  • mattglenday Matthias Glenday 🇩🇪🇩🇪 (@mattglenday) reported from Aberdeen, Scotland

    Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my internet is not working at all....

  • dawna88 Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE is there a reason why my broadband speed is so bad just now?

  • martingfindlay Martin Findlay (@martingfindlay) reported from Aberdeen, Scotland

    @EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….

  • mikeybateman Mikey Bateman (@mikeybateman) reported from Aberdeen, Scotland

    Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.

  • Toytowner Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland

    @EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.

  • Toytowner Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    @outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • catrad catrad (@catrad) reported

    @EE Hi, an update for you. I’ve managed to make a payment but I had to do it on my laptop, it still won’t work from my phone as it won’t take me to the bank’s confirmation page. Don’t know if that helps you pinpoint the problem. Please fix it before I need to top up again in 9 weeks!

  • veggiekrays Mr Veggie Kray (@veggiekrays) reported

    @mags_louise @EE I'd avoid talk talk like the plague if I was you. Worse service I've ever had and I've never spoken to anyone who's had a good experience with them

  • NidaNoah23 Nida Nobrdali (@NidaNoah23) reported

    Terrible customer service @EE - charging me an upfront cost for a mobile phone for the first time in years after being loyal with you. Will be leaving you at the end of the month!

  • Steerodney stephen rodney (@Steerodney) reported

    @lighty79 @EE Oh you get to pay £100 to send your new one back so they can send you a refurbished one then they fix yours and charge the next mug £100 to do the same ,great eh this is after paying an extra £10 a month for insurance talk about a con

  • undeadarchive 𝖑𝖊𝖛𝖎𝖆𝖙𝖍𝖆𝖓🔞 (@undeadarchive) reported

    @O2 is actually embarrassing with their customer service. Totally regret swapping from @EE to them.

  • Steerodney stephen rodney (@Steerodney) reported

    @EE So I'll pay the £100 but i want a new phone not refurbished seeing as thats what I'm paying for thanks jess I'd be happy for you to fix this one

  • Hankl610 hanz (@Hankl610) reported

    @EE I've ordered a phone online and was asked to call and confirm details. Which isn't very convenient as my old phone is broken, i don't have a landline or a workphone, and I live alone.

  • AveravalL AveravalLevor (@AveravalL) reported

    @EE Broadband is something many rely on at the moment as we’re all being cautious given the current circumstances and with your network always cutting out we find it hard to get many things done. My partner works from home and without the internet he cannot do his job. [1/2]

  • SusanGLH Susan Hughes 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@SusanGLH) reported

    Shocking service from @EE store in Merthyr Tydfil. Welsh Government Covid regulations not being adhered to either.

  • joeldavidmercer Joel Mercer (@joeldavidmercer) reported

    Why does the @EE website never ‘just work’, there’s always something wrong with it.