1. Home
  2. Companies
  3. EE
  4. Westhill, Scotland
EE

EE Outage Report in Westhill, Aberdeenshire, Scotland

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Westhill, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Westhill, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Westhill, Scotland

The most recent EE outage reports came from the following cities: Inverurie, Aberdeen, Upper Kirkton, Westhill, and Peterculter.

CityProblem TypeReport Time
Inverurie Phone 13 days ago
Aberdeen Internet 25 days ago
Inverurie Total Blackout 2 months ago
Westhill Phone 2 months ago
Peterculter TV 2 months ago
Aberdeen Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Westhill, Scotland

Latest outage, problems and issue reports in Westhill and nearby locations:

  • mikeybateman
    Mikey Bateman (@mikeybateman) reported from Aberdeen, Scotland

    Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.

  • PeterSangster1
    Peter Sangster 💙 (@PeterSangster1) reported from Portlethen, Scotland

    Really disappointed with the lack of customer service provided by @EE this week, clear mess up on their part but a complete lack of acceptance or willingness to acknowledge their error. I fully appreciate things can go wrong but surely it’s then about how you rectify things !!!

  • martingfindlay
    Martin Findlay (@martingfindlay) reported from Aberdeen, Scotland

    @EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….

  • Toytowner
    Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    @outagedetect Still down in Aberdeen and 'shire. Any update or acknowledgement @EE? #EEdown

  • dawna88
    Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE is there a reason why my broadband speed is so bad just now?

  • Toytowner
    Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland

    @EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.

  • Toytowner
    Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    @EE broadband back after 150 mins outage here in God's own country... #EEdown

  • lolcrombie
    Laura Crombie (@lolcrombie) reported from Aberdeen, Scotland

    @EE Hiya EE, I've tried messaging a few times and I can't get through on the phone. Can someone help me with this?

  • lolcrombie
    Laura Crombie (@lolcrombie) reported from Cove, Scotland

    @EE Hiya EE. I tried DMing last night but trying again as I think I need to resolve this urgently. BT have advised me that I need EE to cancel the cancellation order as they want to take over the line, rather than it being disconnected completely. Please help!

  • dawna88
    Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my internet is not working at all....

  • Robertson784
    Robertson78 (@Robertson784) reported from Aberdeen, Scotland

    @EE The EE network in Aberdeen seem flaky?!? Taking time to load up websites and timing out?!?

  • dawna88
    Dawna (@dawna88) reported from Aberdeen, Scotland

    @EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?

  • MartynSpencer10
    Martyn Spencer💙 (@MartynSpencer10) reported from Aberdeen, Scotland

    @EE hello why the poor 4G signal in Aberdeen please

  • Toytowner
    Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported from Westhill, Scotland

    Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?

  • Robertson784
    Robertson78 (@Robertson784) reported from Aberdeen, Scotland

    @EE Over 35 minutes and counting on hold to sort a problem that should be easy on the EE app?!? Already through the music mix at least twice 😴#ee

  • lolcrombie
    Laura Crombie (@lolcrombie) reported from Cove, Scotland

    @EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?

  • crug76
    Craig Robertson (@crug76) reported from Aberdeen, Scotland

    @EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !

  • mattglenday
    Matthias Glenday 🇩🇪🇩🇪 (@mattglenday) reported from Aberdeen, Scotland

    Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.

  • markrs75
    Marky Mark* (@markrs75) reported from Aberdeen, Scotland

    @JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.

  • Toytowner
    Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    .@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Glam1274
    Wales Police History (@Glam1274) reported

    @EE @davidaak1991 Renewed my contract, had a new phone and cannot get it to log into the network....new phone!!! -can't phone....can't text. Wish I had looked elsewhere

  • beavo77
    Andrew Beavers (@beavo77) reported

    @EE what seems to be the problem with the EE app.. I'm unable to get on it to access my account so I can share data.. This has been the case since yesterday & still the same now.

  • RuthShearn
    Ruth Shearn (@RuthShearn) reported

    @EE - are you having app issues? Not been able to get on since yesterday. Need to transfer data urgently.

  • thebirdkill3r
    Lee (@thebirdkill3r) reported

    @EE So does using the pac code cancel the contract?

  • RogerBlack3
    Roger Black (@RogerBlack3) reported

    @EE @JustCur73963471 Hi Suzie. Your EE app is not working for me either - and lots of other folks per numerous Tweets, forums, etc. Are you seriously suggesting the problem is not at your end and that we ALL have to delete and reinstall?

  • Kane_wingfield
    Kane Wingfield (@Kane_wingfield) reported

    The joys of how hopeless and in helpful @EE actually are! Never be a loyal customer to them!

  • johnsandell
    John Sandell (@johnsandell) reported

    @EE Yes I’ve logged into the account on the website without problem.

  • carljat
    carljat (@carljat) reported

    @EE tried calling your service line multiple times and been kept waiting far too long. As I am abroad this is costing me a ridiculous amount. Can someone contact plse .

  • VegaSS76
    Vega S (@VegaSS76) reported

    @EE @johnsandell Hi, there are hundreds of people complaining about app not working, clearly this isn't an individual's problem but #ee issue.

  • EDP4446
    Dab me up bruh (@EDP4446) reported

    Why does it seem that the @EE website just never works when you need it to?