EE outages and service status in Westhill, Scotland

Problems in the last 24 hours in Westhill, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Westhill, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westhill, Scotland

The most recent EE outage reports came from the following cities: Aberdeen, and Inverurie.

City	Problem Type	Report Time
Aberdeen	Phone	3 hours ago
Aberdeen	Internet	18 days ago
Inverurie	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Westhill, Scotland

Latest outage, problems and issue reports in Westhill and nearby locations:

• 
  Garry Mournian (@garrymournian) reported 41 seconds ago from Aberdeen, Scotland

  @EE That didn’t work but managed to get the order placed on my work laptop (MS edge) thanks for your help. 👏🏻

• 
  Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported 2 minutes ago from Westhill, Scotland

  @EE Local issue I'm told. Best part of three hours without fixed line internet. Mobile data took a pounding. Hence the request for updated hub with 4g support as per some competitors.

• 
  Dawna (@dawna88) reported 3 minutes ago from Aberdeen, Scotland

  @EE my house wifi is REALLY poor and my signal on my iPhone is REALLY poor both through yourselves, any chance of someone sorting it out?

• 
  Stephen Hammond (@stepham10) reported 9 minutes ago from Cookney, Scotland

  @EE No. I can’t use it on my landline because I have a copper line with 1/0.3 MB/S speeds. It should work with my 4G router (O2 SIM) but it doesn’t. The mobile signal here varies between -107DB & -120. Not good either.

• 
  Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported 12 minutes ago from Westhill, Scotland

  .@EE broadband down in Aberdeenshire again. 2nd night. My EE mobile data getting hammered. Router reset has not solved issue. #EEdown

• 
  Laura Crombie (@lolcrombie) reported 20 minutes ago from Aberdeen, Scotland

  @EE Hiya EE, I've tried messaging a few times and I can't get through on the phone. Can someone help me with this?

• 
  Robertson78 (@Robertson784) reported 22 minutes ago from Aberdeen, Scotland

  @EE How hard is to cancel phone insurance/flex pay?? Already phoned you twice to cancel it?? But it's still there?

• 
  Taylor Rodriguez (@tayrodriguezxx) reported 25 minutes ago from Aberdeen, Scotland

  Anyone else with EE had no signal all ******* day 😤😠 @EE sort it out

• 
  Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported 26 minutes ago from Westhill, Scotland

  @EE broadband back after 150 mins outage here in God's own country... #EEdown

• 
  Robertson78 (@Robertson784) reported 30 minutes ago from Aberdeen, Scotland

  @EE The EE network in Aberdeen seem flaky?!? Taking time to load up websites and timing out?!?

• 
  Matthias Glenday 🇩🇪🇩🇪 (@mattglenday) reported 31 minutes ago from Aberdeen, Scotland

  Hey @EE, it's been 24 hours since our broadband cut out due to an "external fault". One of your colleagues told me to 'wait and see'. Both my partner and I have missed a full work day, as we both work online.

• 
  Marky Mark* (@markrs75) reported 34 minutes ago from Aberdeen, Scotland

  @JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.

• 
  Laura Stuart (@stuart_laura) reported 41 minutes ago from Newmacher, Scotland

  @EE my router has stopped working, nightmare when working from home. Tried calling and online chat and both give message saying no one there to help!

• 
  Dawna (@dawna88) reported 42 minutes ago from Aberdeen, Scotland

  @EE is there a reason why my broadband speed is so bad just now?

• 
  Scott Cooper (@ScottCooper21) reported 43 minutes ago from Aberdeen, Scotland

  @Felicity_Jane86 @EE @SonicBOOM111115 @O2 im with @EE and not got any complaints with their service

• 
  Martin Findlay (@martingfindlay) reported 45 minutes ago from Aberdeen, Scotland

  @EE Eventually directed to online form - after 49mins on your call lines with 40+ of those waiting for person who could help me - who promptly and apologetically said he wasn’t the right person. “Try this number…”. Anyway if the online firm works, I’m sorted, but hours of my life….

• 
  Ⓜ️©Noddy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😷🚔🇪🇺 (@Toytowner) reported 50 minutes ago from Westhill, Scotland

  Excellent, not. @EE fixed internet down. When do we get 4g mobile hub backup?

• 
  Mikey Bateman (@mikeybateman) reported 53 minutes ago from Aberdeen, Scotland

  Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.

• 
  Bruce (@ThisIsBrucifer) reported 55 minutes ago from Aberdeen, Scotland

  @GailBainbridge @EE Seems like you still have 3G though. Up here O2 failed to look for an alternative site for a mast in the city centre the building was being demolished (received a years notice). It caused an over load of all the surrounding masts leading to no data/poor reception for 6 months.

• 
  Laura Crombie (@lolcrombie) reported 56 minutes ago from Cove, Scotland

  @EE Hi EE when I joined for broadband, I was under the impression you would terminate my contract with my old supplier, but that doesn't seem to be the case?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ggg (@LeiSnoby) reported 9 minutes ago

  @EE I'm trying to log a severe mis-selling complaint (breach of Ofcom rules). Your website is blocking me, and your Twitter DM bot is stuck in a loop ignoring my requests for a human agent. Please get a REAL PERSON to check my DMs immediately!

• 
  Alan Roberts (@AlanRob68902430) reported 10 minutes ago

  @EE 6 days left on my contract with a complaint with exec team, I've just rang up and been told its unfortunate @O2 have massively undercut you by £12 a month unfortunately I'm better moving to o2 what ****** customer service after 9 years, @Offcom need to look at you

• 
  Alan Roberts (@AlanRob68902430) reported 16 minutes ago

  @EE is there an issue with your website , when I try to log in its in a loop reloading page about 10 times then white screen with "BLOCKED" in top left corner, my contract up today seems you don't want me to renew it

• 
  Michelle Masson 🙃 (@shellm1971) reported 16 minutes ago

  @EE I’m getting text messages from you and Openreach about an upcoming broadband installation. You must have the wrong contact details because I am not an EE customer and this is nothing to do with me. Now getting request for feedback texts as well.

• 
  UniTED (@tedio74) reported 24 minutes ago

  Hi @EE, my broadband has been down for over 40 hrs and all I keep getting sent is messages that it will be fixed at various times or within next 4 hrs. I was promised by customer services it would be fixed by 6pm last night after he spoke with Open Reach, but still no change now.

• 
  Andy B (@nffc999) reported 24 minutes ago

  @ianclatworthy @EE Go elsewhere. No loyalty/empathy from these providers, @EE are terrible.

• 
  Thomas O'Duffy (@ThomasODuffy) reported 25 minutes ago

  @jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.

• 
  Bobbylarge (@Simmerdownbaby) reported 26 minutes ago

  @EE I’ve just waited 11 minutes to speak to a customer advisor. Please call me I’m not waiting on a mobile

• 
  Alan Roberts (@AlanRob68902430) reported 26 minutes ago

  @EE I'm on to customer services now

• 
  sarah easton (@saraheaston1984) reported 26 minutes ago

  @EE Where is my phone? Ordered Wednesday, no update. Phone and got told I would get a text yesterday still nothing. Terrible service