EE Outage Report in Chester-le-Street, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Chester-le-Street come from postal codes DH2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent EE outage reports came from the following cities: Gateshead, South Shields, Sunderland, Newcastle upon Tyne, Durham, Chester-le-Street, Peterlee, Boldon Colliery, Jarrow, Seaham, Washington, Hebburn and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Phone | |
| South Shields |
Phone | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Internet | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I tried to send an MMS before but got the message MMS isn't supported by the network?
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🖤🤍ColetteHindmarch🤍🖤
(@XxXColette77XxX) reported
from
Gateshead, England
Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…
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Jane M 🌈 - Slimming World Benton
(@janeymed) reported
from
Longbenton, England
@EE Wifi Calling still not working.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices
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Panicdragon8784
(@panicdragon8784) reported
from
South Shields, England
Anyone else having problems with @EE mobile signal in #southshields
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Michael Young
(@micky9nufc) reported
from
Newcastle upon Tyne, England
@BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Sue Metcalf. 🌈🌈🌈🌈
(@suemetty) reported
from
Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Luke 🦖
(@luke_mxnt) reported
from
Durham, England
@EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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Mark.🇬🇧🇺🇦
(@19bootsy68) reported
from
Dunston, England
@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
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Iam Burn Photography
(@IamBurnPhoto) reported
from
Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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highlander
(@highlander317) reported
@EE Not noticed any issues with any other games or apps. Twitter works ok
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Joe Hopkins
(@HopkinsJoe) reported
.@EE your customer services in upgrades today is awful. I spoke to 2 people and both were so unprofessional I’ll be leaving your network after over 10 years of being with you
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Brad Roads
(@bradalarroads) reported
@EE Uk no 1 network for no signal call dropping who ever is making this crap up ! We pay over £200a month for the devices in our house hold and the way they have been the last 6 weeks I wouldn’t even be happy paying £20 a month for them all !!! Defo be changing when the time comes
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Patrick Rice FCMI - #StayHomeSaveLives
(@Patrick_Rice) reported
@EE - MyEE (web) seems to be having a hissy-fit. Every section I visit loads fine - bills, usage etc, but as soon as it does, it AUTO-logs me out. Except it hasn't really, as I can visit another section without a login needed. Bt then the same happens again when the page loads.
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OOᕼᗰEᖇᑕYᗰE 👟
(@oohmercyme) reported
@EE I have DM'd but EE has been self-aware of this since October 2019, that was before I brought it to your attention in March 2020. But EE is more than happy to charge full price for the poor service it knows its "providing"
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Milla Skerbinek
(@MillaSkerbinek) reported
@LiamPayne @EE @BAFTA It doesn't work for my phone it won't let me download 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭
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Mossey Jnr
(@MosseyJnr) reported
@EE Can I have manager call me as soon as possible please, I have a an issue that is currently being shurgged off from EE, and passed along, on the phone I'm being passed off and refused to speak to a manager and I'm not happy. If it continues I will be seeking cancellation.
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M
(@AamMonalisa) reported
@LiamPayne @EE @BAFTA WHY AM I NEVER ABLE 2 WATCH UR SHOWWSSSS
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arianas bday in 8 days
(@riverroadbaes) reported
@LiamPayne @EE @BAFTA HELP I CANT DOWNLOAD IT
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Maita ᵕ̈ loves CEO Louis
(@DEFENCELESSLUT) reported
@LiamPayne @EE @BAFTA LIAM I WAS SLEEPING WTF