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EE Outage Report in Chester-le-Street, County Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chester-le-Street, County Durham, England 05/15/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (23%)

    Phone (23%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent EE outage reports came from the following cities: Durham, Newcastle upon Tyne, Gateshead, Wallsend, North Shields, Sunderland, Hebburn, Peterlee, Houghton-Le-Spring, Seaham and Chester-le-Street.

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City Problem Type Report Time
United KingdomDurham Internet
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Internet
United KingdomWallsend Internet
United KingdomDurham Phone
United KingdomGateshead Internet

Community Discussion

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EE Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • benlawson2 Benjamin Lawson (@benlawson2) reported from Peterlee, England

    Nice 2.7% increase on my phone contract again. Funny that the price of everything goes up expect peoples wages. **** off @EE

  • DougJBacon TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

  • LiiL_Laauren Lauren Vardy (@LiiL_Laauren) reported from Sunderland Bridge, England

    @EE your website is rubbish. I can’t login it’s so frustrating 😤

  • GavMcElroy Gav McElroy (@GavMcElroy) reported from Washington, England

    @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

  • davidparkersm David Parker (@davidparkersm) reported from Whickham, England

    Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

  • RobertReay Robert Reay (@RobertReay) reported from South Shields, England

    My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards

  • micky9nufc Michael Young (@micky9nufc) reported from Lanchester, England

    @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

  • DougJBacon TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

  • amymccordx Amy McCord (@amymccordx) reported from Hebburn, England

    @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

  • RobbyRSSRobot L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

  • ian_safc_1974 Ian (@ian_safc_1974) reported from Dunston, England

    @scott_fcb @EE I’ve had same issue

  • Whitby_Born 🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England

    @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

  • MichaelChapmanJ Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England

    @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

  • PaulMan107 Paul (@PaulMan107) reported from Crook, England

    @EE seem to be upgrading the network every couple of weeks. I gave no service.....again!

  • lcrawford1983 Laura Crawford (@lcrawford1983) reported from Langley Park, England

    @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

  • jstep__ Josh Stephenson (@jstep__) reported from Birtley, England

    @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

  • DarrenMorgan Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • MilkyJoe1974 Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

  • SAFCJC91 Jake Collinson (@SAFCJC91) reported from Sunderland, England

    @EE help

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • abek42 Abe (@abek42) reported

    @EE : Last two days, same issue, approx same time: Broadband router wont let connected devices access to internet, or admin access to router mgmt page, all lights green (wireless/internet flickering away). Needing 3-4 hard reboots and threats of violence to make it behave #help

  • jessycaca3 Jessanne 🌙 (@jessycaca3) reported

    @EE Ok thanks! And when I get the phone can I just phone up and add insurence because it never gave me the option for full cover when placing the order, just damage cover so I clicked unprotected bc I want full cover?!

  • ImSoSonia SoSo (@ImSoSonia) reported

    @EE so I have unlimited texts on my VIP bundle, and i use texts and now I’m suspended? How the F**K does that work? Why do I pay to get suspended for using the service?

  • HannahsArts Hannah ☝🏻Commisions 0/5☝🏻 (@HannahsArts) reported

    @EE could i have some further help with this please?

  • YogiewithanE Cameron Paul (@YogiewithanE) reported

    @EE my broadband has been painfully slow for the last week or so.. just done a speed test getting hardly 2mbps download and upload.. I’m on a fibre plus plan!

  • YahcYenoh HoneyCuts (@YahcYenoh) reported

    @EE I ordered a phone upgrade, you guys said you’d call me to confirm upgrade. Have had no call and online account still offering me an upgrade? Please help

  • richbuttivant Richard Buttivant (@richbuttivant) reported

    @10DowningStreet @EE @BBCNews how can I gift my unused data to support working from home (WFH) education?I am paying for 25 GB of data I am not using as I am WFH. This would be a great and free way to provide free data to those that really need it. Come on Britain we're Great.

  • KHall1992 Kris (@KHall1992) reported

    Yet again @EE go above and beyond with their fantastic customer service... 7pm last night using the texting service for an upgrade, and by 9am this morning the new phone had been delivered... can not ever fault there customer service! 100% every time

  • ImSoSonia SoSo (@ImSoSonia) reported

    @EE so I have unlimited texts on my VIP bundle, and i actually decided to use texts and now I’m suspended? How the F**K does that work? Why do I pay to get suspended for using the service? To top it off 150 is obviously offline.. piss take.

  • SurreyPolArnott Steven Arnott (@SurreyPolArnott) reported

    @EE Hi, I did do that but because Find My iPhone is on, they told me to call them so they can complete the claim, the problem is. I have no way of making phone calls or using the device at all. And I've been locked out of my iCloud account, kinda stuck