EE Outage Report in Chester-le-Street, County Durham, England
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The latest reports from users having issues in Chester-le-Street come from postal codes DH2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (43%)
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Internet (35%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent EE outage reports came from the following cities: North Shields, Newcastle upon Tyne, Sunderland, Chester-le-Street, Gateshead, Wallsend, Blaydon-on-Tyne, Durham, South Shields, Washington, Peterlee, Consett, Stanley and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 North Shields |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Sunderland |
Internet | |
| Sunderland |
Internet | |
| Chester-le-Street |
TV | |
| Sunderland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Iam Burn Photography
(@IamBurnPhoto) reported
from
Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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QuokkᐰMocha 🏴🇨🇿🏳️🌈
(@MochaQuokka) reported
Many thanks to Neil at @EE for helping me while I was in Germany and getting no data. Tried the solution he suggested and although the coverage wasn't great (I think it just wasn't in that area) his advice actually did improve the service I got and made it useable.
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🎃 Harpreet Khara 🐺💀👻
(@HarpreetKhara) reported
I think Ahmed the EE customer services rep has ghosted me @EE
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Mark Allison
(@mahebdalesh) reported
@EE I have no signal. Problem since at least yesterday.
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BlueWolf
(@xixBlueWolfxix) reported
@EE I don't know if there are issues but recently I've found it a struggle getting a connection in Birmingham
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Roman Despatches
(@romandespatches) reported
Morning @EE - are you having network issues in SW8 in London? I'm not able to make or receive calls this morning.
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James Loveridge
(@j_mes) reported
@EE There has been sporadic internet outage today in Leighton Buzzard. I looked on the EE website and could not find a status page anywhere for broadband. Could you please advise further and whenever the outages will cease?
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LoveLyLinz
(@grlinmedia) reported
@EE network is painfully slow with no signal can’t event make calls
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Andy Durant
(@andydurant) reported
@EE looking to renew a sim-only contract, but all your deals are really expensive compared to other providers. I've been a customer for ages, can you do any better? I've DM'd more details.
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Mads
(@maddiehockney) reported
Safe to say @EE have THE worst customer service going. Not a trustworthy provider at all. Stay with them if you want a £600+ bill at the end of the month for one single phone-call that they know FULL WELL you wouldn’t have made yet are now threatening bailiffs if it’s not paid!
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Mitchell Cobain
(@MitchellC121) reported
@EE Hi, I’ve recently cancelled my contract, runs out on 06/11. I’ve looked online and apparently my phone should automatically be unlocked after 18 months, I have just tried a SIM from a different network and it says my phone is locked, can you help?