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EE Outage Report in Chester-le-Street, County Durham, England

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The latest reports from users having issues in Chester-le-Street come from postal codes DH2.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chester-le-Street, County Durham, England 10/02/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (35%)

    Internet (35%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent EE outage reports came from the following cities: Sheriff Hill, Chester-le-Street, Newcastle upon Tyne, Durham, Sunderland, Hebburn and Gateshead.

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City Problem Type Report Time
United KingdomChester-le-Street Internet
United KingdomNewcastle upon Tyne Phone
United KingdomDurham Phone
United KingdomChester-le-Street Phone
United KingdomSunderland Internet
United KingdomChester-le-Street Phone

Community Discussion

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EE Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • phoenixfelis Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • funkaygibbo John Gibbons (@funkaygibbo) reported

    @EE I'm getting the error " A system error has occurred". Is your site down ? Trying to activate my pack on a new sim.

  • therealkrubs Krubs Sr (@therealkrubs) reported

    @EE massive Thanks to Hailey for resolving an issue that has taken 4 agents to resolve. Agents like Hailey deserve a promotion and a pay rise…excellent job.

  • sbrownphoto Steven Brown (@sbrownphoto) reported

    @KennySmithPhoto @EE @O2 Was fixed last night neebs, the problem here is they don’t have rights of access to their mast on private land and need permission each time which adds a day to the repair. They should have rights of access but alas ….. normal service has resumed

  • AstronomyDomini Chris Parkes (@AstronomyDomini) reported

    @EE EE told me I needed a new plan. I signed up and got sent a new SIM. Now EE tell me it will be TWO WEEKS to migrate my original number to my phone's new SIM. TERRIBLE RUBBISH CUSTOMER SERVICE! Swerve EE if you need to keep your old number.

  • 1TD Tom Davies (@1TD) reported

    @ee be real nice if you had more than 20% signal coverage for the entire county of Shropshire. Embarrassment.

  • robwheelermusic Rob Wheeler (@robwheelermusic) reported

    @EE why are we suffering more outages in Kingsbridge, South Devon? This is intolerable. Two days running now, yesterday 19th Sep and now again today. Have I really got to go and buy an O2 pay as you go SIM. We've had up to 5 days outage and other random days from May.

  • NickGoodall89 Nick Goodall (@NickGoodall89) reported

    @EE Absolute **** customer service

  • Tmoney023 T (@Tmoney023) reported

    How has @EE apparently the biggest network got a website that doesn’t work, it has never worked. It’s shocking

  • eppsy75 Dave Epps (@eppsy75) reported

    @EE hi I’ve ordered an upgrade to the iPhone 14 pro max in gold 128 gb but haven’t heard anything for a while would you be able to help thanks.

  • simpaulme_uk simpaulme (@simpaulme_uk) reported

    @EE Mobile data service repeatedly dropping out at my McDonalds morning venue. You've investigated and find nothing amiss. My hypothesis is that a concentration of users coming and going at this location means that available bandwidth is spread too thin.