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EE Outage Report in Chester-le-Street, County Durham, England

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The latest reports from users having issues in Chester-le-Street come from postal codes DH2.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chester-le-Street, County Durham, England 02/17/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent EE outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Consett, Durham, Seaham, Chester-le-Street, Gateshead, South Shields, Peterlee, Boldon Colliery, Jarrow and Washington.

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City Problem Type Report Time
United KingdomSunderland Internet
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Phone
United KingdomSunderland E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Phone

Community Discussion

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EE Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • L17aamLiam Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

  • MilkyJoe1974 Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

  • Whitby_Born 🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England

    @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

  • LPearmanPhotos Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England

    @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

  • sedge1989 Shaun Edge (@sedge1989) reported from Ryton, England

    You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • lcrawford1983 Laura Crawford (@lcrawford1983) reported from Langley Park, England

    @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

  • davidhorsefield David (@davidhorsefield) reported from Longbenton, England

    @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • DarrenMorgan Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

  • ian_safc_1974 Ian (@ian_safc_1974) reported from Dunston, England

    @scott_fcb @EE I’ve had same issue

  • stegley1981 steve barnes (@stegley1981) reported from Sunderland, England

    @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

  • RobbyRSSRobot Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • chrisfruss Chris Russ (@chrisfruss) reported from Spennymoor, England

    MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

  • veecollins Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • RachelLBriggs Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ronsteryoung You are being lied to (@ronsteryoung) reported

    @EE what's the story, your data network speed is awful in Glasgow and has been for days?

  • AndyisLive Andy P (@AndyisLive) reported

    @EE why when I log in to my ee account online does my mobile broadband Sim not show? I can't get any signal and it's data should be valid for 12 months, so until September.

  • disrumpam Jaggie jobby, full stop hater.... (@disrumpam) reported

    @ShamblesOfMeh @n_flooy @EE Like a man in orthopedic shoes I stand corrected. Mansplain as opposed to what you just done and womansplained it? I asked a question and gave my reasons for what I thought. Not everything is down to women being oppressed ffs.

  • HoratioKurt Horatio Kurt (@HoratioKurt) reported

    @Robert_JPhilpot @EE Poor little baby Robert, intimidated by women

  • MattCory09 Matt Cory (@MattCory09) reported

    @EE Hi, are the issues with gifting data resolved yet? As they weren’t working the other day according to your colleague. As a big chunk of my data went missing the other day which was due to this issue. Many thanks :D

  • n_flooy n.flooy_rejoinEU_FBPE (@n_flooy) reported

    @ShamblesOfMeh @disrumpam @EE Only trying to help…

  • shintengo KC (@shintengo) reported

    @EE Actually no. There seems to be a communication problem with openreach. But also it seems your staff members aren't fully trained on your system as I did have a staff member tell me it was definitely happening in the 3rd. I will be registering a formal complaint.

  • scottishchee Scottishchee (@scottishchee) reported

    @EE not that i mind getting text messages from EE about my contract and upgrade offers ... but when i got a text reminding me about englands women football team and remember to support them is not exactly i expected to receive.

  • leeAckroyd12 Lee Ackroyd (@leeAckroyd12) reported

    @mdhalstead @EE Yes, because it was the first one, the customer services said they couldn’t do anything. If it were after I’d made a payment they could have given a grace period. A bit **** as is their hub, trying to get an extra £10 p/m for in house booster.Pretty peeved as long stndn customer

  • GilJones16 Gilgamesh Jones (@GilJones16) reported

    @EE @rootmetrics Whatever. You're certainly the biggest network by volume of ads, and rvery time I hear an American voice prompting EE Full Fibre it puts me off even more.