EE outages and service status in Lanchester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Lanchester, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (67%)
- Phone (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Lanchester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Lanchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 22: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lanchester, England
The most recent EE outage reports came from the following cities: Wallsend, Hebburn, Jarrow, Gateshead, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend
|
Internet | 11 days ago |
|
Hebburn
|
Internet | 12 days ago |
|
Jarrow
|
Phone | 21 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Lanchester, England
Latest outage, problems and issue reports in Lanchester and nearby locations:
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Ben Bias (@zombiefiend616) reported from Newburn, England@EE is there a problem with they billing system as I can't pay my bill online??
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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TheEarlofWolsingham (@WolsinghamEarl) reported from Wolsingham, England@EE They just took crap penalties. Apart from that they were ok
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Andrew Tonge (@tongey93) reported from Bishop Auckland, England@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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Char (@AbitofCharlieb) reported from Gateshead, England@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Alan D'Arcy (@weeweegie) reported from Washington, England@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE I tried to send an MMS before but got the message MMS isn't supported by the network?
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ANTH (@aanntthh) reported from Houghton-Le-Spring, England@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Gav McElroy (@GavMcElroy) reported from Washington, England@DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us
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Michael Young (@micky9nufc) reported from Newcastle upon Tyne, England@BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!
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L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!
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Vee Collins (@veecollins) reported from Newcastle upon Tyne, England@ob999666 @EE @EE is indeed down, big UK outtage
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Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, EnglandI've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Amy McCord (@amymccordx) reported from Hebburn, England@EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Andrhu (@ALivMusico) reported@EE How can I phone if there is no signal and I don’t have another phone or landline? I don’t know it s a local issue, phone issue or network issue. Thanks for your reply not actually being any help at all. Not a can we have your postcode to check for you?
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👑 Sean 👑 (@kingseany94) reported@NoisyStandard @EE Expects credit for not looking up the signal coverage. Shut up you ****, it’s your fault.
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Erika (@ErikaDucker) reported@EE I need to speak to someone to give a timeline, send in images, emails etc. No one will help and fobs me off. The store hasnt even investigated it so I can deadlock and go the ombudsman
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Nathan Pope (@nthpopee) reported@EE How is your service so unreliable for a company worth billions !!
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Derek (@DerekAllan61) reported@Martinscott1967 @EE Piss poor customer service PLUS the phone in question is still on the website for order, utterly incompetent
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MAN LIKE RED J (@RedSteppaJ) reported@EE your billing system is a bit broken?? Logged in to an "overdue " alert.. of MINUS 3 pounds, as in im in credit, yet big red note on my account. Paid 3quid, now 6 quid in credit. No biggie, but js letting u know
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benjaminblibby (@benjaminblibby) reportedEE suck. They need to apologise for their totally ****** service. @EE
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Erika (@ErikaDucker) reported@EE There was no damage on the phone it was 5 weeks old. Now there is i refuse to accept the phone back so I cant be blamed for anymore I cant do an insurancd claim because ive not damaged it and it'd be fraud! But yet theyre telling me its damaged and was when it was sent & it wasnt
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Kris (@omgdoughnut_) reported@EE just some feedback, change your delivery company. DPD say they attempted delivery when I’ve been in all day waiting and tracking their driver. Their support is non existent too. Frustrated is taking it mildly!
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Zak ₄₄ (@ZRuns0nCoffee) reported@EE It’s to do with GFast. Why are you allowed to break contract and cut my service to a quarter to what I’m getting now? Can you imagine if I asked that about price or ending my contract early? This is now allowed. How can I take this further?