EE Outage Report in Lanchester, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Lanchester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (46%)
-
Phone (25%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Lanchester, County Durham, England
The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Consett, Wallsend, Washington and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Lanchester, England
Latest outage, problems and issue reports in Lanchester and nearby locations:
-
Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
-
ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
-
Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
-
Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
-
ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
-
shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
-
ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
-
Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
-
Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
-
Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
-
Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
-
Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
-
Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
-
mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
-
TheEarlofWolsingham
(@WolsinghamEarl) reported
from
Wolsingham, England
@EE They just took crap penalties. Apart from that they were ok
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Jus
(@CraftyJus) reported
@EE Unable to send complaint via your webmail system it rejects gmail email address & others. EE store Manager fails to ring back to discuss complaint. EE avoiding customer complaints. Senior/Disabled person misold mobile refund refused. @MartinSLewis
-
Steve Bray 💙 💚 🌈
(@SteveBray999) reported
@StuLittle1972 Even worse in #Shropshire, my local EE mast is always going down, and I mean always. Not good enough @EE
-
MJ
(@mj____10) reported
@EE HI, I’m currently abroad and im not about to get my phone to work, I’ve tried texting ROAMING to 150 but it won’t work as I have no signal, don’t seem to be able to set up on the app very hotel Wi-Fi
-
Nado_C
(@NADO_CC) reported
@EE @LloopyLlaura If it’s an iPhone 14 don’t bother, they collect your money and don’t deliver. There is stock shortage by apple. EE collected my money too never delivered. Pathetic liars.
-
Kay❤️
(@kaykay_okay_) reported
@EE please can you tell me why you won’t release someone from their contract when they have jumped through hoops to prove that the signal just isn’t there? Demanding £400 to cancel the sim when you can’t provide the network that they’re paying for?
-
bethanlloydd
(@Bethanlloydd) reported
@EE I’ve been charged £10 for a call to a number I do not know and have never called ….. can you look into this please?
-
kevwright
(@kevwright) reported
Anyone managed to get an e-sim onto the Pixel 7? I am stuck in a loop using the @EE app, which for Android seems really poor vs the iPhone version of the app? This is via transfer from iPhone, not got QR code.
-
jhr
(@Jamieho02959393) reported
@EE your service is appalling! I upgraded yesterday I have no contacts transfer across and now everytime I attempt a call I get call fail… your tech support is appalling I’ve waited over 40 mins and no response! Appalling service
-
🖤𝕷𝖆𝖑𝖎𝖖𝖚𝖊🖤
(@LaliqueTheGeek) reported
@abbie_gaming @EE I will keep an eye on this thats for sure! Thing is when I speak to them they say there are no faults, but I am only getting the minimum they promise. If they don't fix it Monday I will try take it further to cancel their service tho. Thanl you! x
-
Stephanie.
(@stephaniee_oxx) reported
Imagine paying £79 per month for a @EE phone contract only to have no signal in your house and them tell you to use Wi-Fi calling so have to pay £37 a month for broadband and they’re ok with that. As long as they’re getting my money they don’t care really.