EE

EE Outage Report in Lanchester, County Durham, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Lanchester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Lanchester, County Durham, England 02/18/2026 17:35

February 18: Problems at EE

EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Lanchester, County Durham, England

The most recent EE outage reports came from the following cities: Durham, Gateshead, Newcastle upon Tyne, Consett and Jarrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Internet
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Phone
United KingdomConsett Phone
United KingdomJarrow Phone
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Lanchester, England

Latest outage, problems and issue reports in Lanchester and nearby locations:

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • WolsinghamEarl TheEarlofWolsingham (@WolsinghamEarl) reported from Wolsingham, England

    @EE They just took crap penalties. Apart from that they were ok

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • phoenixfelis Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PardonMoiFr3nch Sean Brody 🎃 (@PardonMoiFr3nch) reported

    @EE And I am telling you they weren't agreed to because I never alow cookies, so why did you pass my number on regardless. I can prove I don't allow cookies because I screenshotted it at the time. I always do this.

  • lawrielee 𝙇𝙖𝙬𝙧𝙞𝙚 𝙇𝙚𝙚 (@lawrielee) reported

    Well done @EE Really have given me the worst customer service ever twice today. Cheers 👏

  • PardonMoiFr3nch Sean Brody 🎃 (@PardonMoiFr3nch) reported

    @EE You tracked me online as I had not submitted the application. You then called me about the application. When I answered & asked why you'd tracked me the person on the phone was very rude! Had I of decided to join you he made sure I definitely didn't want to. Its that simple

  • AndrewBooth3 Andrew Booth (@AndrewBooth3) reported

    @cpritch @EE Tracy and I have been saying for weeks that the phone data signal as a whole has been appalling, somedays you're lucky to get H+

  • ItsADuckingMess Joe Jenkins (@ItsADuckingMess) reported

    @EE I had a problem with your system and DPD over 18months ago and it apparently is still not fixed #shoddy #justfixit

  • 58rjzmxgkc Josh Roche (@58rjzmxgkc) reported

    @EE any trouble in the OL6 area, had very poor signal for 3 days. I usually get about 80mbs/s on 4G but at the moment it’s 5 and latency is poor.

  • blokeridesabike Richard Price (@blokeridesabike) reported

    @cpritch @EE Thats why im with 02! Signal!

  • RichBaggies1969 Richbaggies (@RichBaggies1969) reported

    @EE your online service is ****

  • StevenH_LnD Steven ***** TAP.dip (@StevenH_LnD) reported

    Hi @bt and @EE, trying to cancel 4 EE pay monthly sims I ordered via BT 3 days ago but no way to cancel online. In the queue for "EE channel returns" but have been cut off 3 times. Can anyone help?

  • PardonMoiFr3nch Sean Brody 🎃 (@PardonMoiFr3nch) reported

    @EE That's odd because when I call the number back it goes to your EE automated answering service.