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EE Outage Report in Lanchester, County Durham, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Lanchester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Lanchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at EE

EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Lanchester, England

The most recent EE outage reports came from the following cities: Crook, Chester-le-Street, Newcastle upon Tyne, Prudhoe, Stanley, Consett, Durham, Gateshead, and Jarrow.

CityProblem TypeReport Time
Crook TV 5 days ago
Chester-le-Street E-mail 8 days ago
Newcastle upon Tyne Phone 13 days ago
Prudhoe Phone 24 days ago
Newcastle upon Tyne Internet 1 month ago
Newcastle upon Tyne Total Blackout 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Lanchester, England

Latest outage, problems and issue reports in Lanchester and nearby locations:

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • phoenixfelis
    Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • mattybrannigan
    mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • tempersmith
    shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • Bailz84
    David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • aanntthh
    ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • Mr395008
    Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • Paula_H25
    paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • AbitofCharlieb
    Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • rackysafc
    Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • Gemma_Hall25
    Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • weeweegie
    Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • WolsinghamEarl
    TheEarlofWolsingham (@WolsinghamEarl) reported from Wolsingham, England

    @EE They just took crap penalties. Apart from that they were ok

  • zombiefiend616
    Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • idh46
    Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • ultimatelyamy
    ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • aanntthh
    ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • Tdal1369
    Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • Lillybethwhite
    Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Official_LoeJ
    OfficialLoeJ (@Official_LoeJ) reported

    Nice to see @EE still increasing prices in a pandemic... Thieving network provider that doesn’t care about customers.

  • AllyGilpin
    Ally(: (@AllyGilpin) reported

    @EE hi EE is chat not working at the moment? It says open yet when I click to chat and fill in my details it says that every option on subject, isn’t available right now? I’ve waited ages to have time to sort my contract with you as I work 24/7 😕

  • travellingbex
    Bex Allen (@travellingbex) reported from Oxfordshire, England

    Hey @EE my phone signal has been on barely 1 bar for the past couple of days. Is there an issue in the Oxford area?

  • David_F1996
    David Flynn (@David_F1996) reported

    @Stevemc1977 @StopFundingHate @EE Awwh is little left-wing, cancel culture Steve spitting his dummy out and throwing toys out of the pram.

  • markreedpt
    Mark (@markreedpt) reported

    @EE my broadband seems to be extremely slow once again. Having constant issues always. Can someone help me with this?!

  • no_angel_paula
    💋paula hammond 💋 (@no_angel_paula) reported

    @EE Hi phone is great now but I need some help with wifi it wants resetting every day and I keep getting texts to say reboot because of work done in the area ? But I’m still rebooting every day

  • mik61scot
    Paddington Ewart (@mik61scot) reported

    @EE mobile phone outage from Brechin through Dundee to Fife now?

  • Ghop56
    Rhys Howell (@Ghop56) reported

    @EE Hi, I cant access chat on the EE website and it also won't let me cancel my britbox subscription, HELP!

  • HopSkipLimp
    Eoghan M-P (@HopSkipLimp) reported

    @EE Afternoon - any broadband issues in Shrewsbury, Shropshire? I've lost everything for over an hour....

  • EniCoreBlimey
    🇸🇱🇳🇬 (@EniCoreBlimey) reported

    @EE @MildManThomps I’m waiting for a response for over 24 hours. Incompetence at its finest. Going into the 3rd week with the same issue