EE Outage Report in Lanchester, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Lanchester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Lanchester, County Durham, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Consett, Durham, Gateshead and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Consett |
Total Blackout | |
| Durham |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Consett |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Lanchester, England
Latest outage, problems and issue reports in Lanchester and nearby locations:
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Stanley - (منصف)
(@stan_jmal) reported
@EE One of the worst customer service I have ever come a cross not help full ever tho I have been with them almost 14 years
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Bill warman
(@WarmanBill) reported
@EE Better signal strength in hospitals would be good. I'm at home now got a message telling me something wrong. Yes I know NO signal again. I live next to a phone mask on the A331 yet I have 2 bars on my phone. No trees in between. The hospital I have to use a Vodafone phone
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JaimeGraceUK🐼
(@jaimegraceuk) reported
@RB6K @EE I'm just got a phone from ee with no problem n changed my price as well
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ⓈⓀⒺⓏⓏⒶ
(@skezzas) reported
@MrNTango @EE They usually have a few flashy features that your average user never uses after the 1st week, the best upgrade possible would be a battery that lasts a week and Samsung supporting firmware for their phones for longer instead of launching 10s of phones every year
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TheOlajide
(@mister_olajide) reported
@EE I purchased a SIM card online (to transfer my number) and I got 2 wrong SIM cards… I have been on several calls with your agents and no one seem to know how to resolve the issues with my sim.. Now I’m off my previous network and I don’t even have any sim with my number.
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TheOlajide
(@mister_olajide) reported
@EE I purchased a SIM card online (to transfer my number) and I got 2 different SIM cards… I have been on several calls with your agents and no one seem to know how to resolve the issues with my sim.. Now I’m off my previous network and I don’t even have any sim with my number.
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Georgina Wilding
(@WildingGeorgina) reported
@EE I need help with a bill I need to pay for an account I can’t access - I’ve tried calling and the app but because I’m not a member anymore I can’t get through to you! Please can someone help? 😩
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TheOlajide
(@mister_olajide) reported
@EE I purchased a SIM card online (to transfer my number) and I got 2 wrong SIM cards… I have been on several calls with your agents and no one seem to know how to resolve the issues with my sim.. Now I’m off my previous network and I don’t even have any sim with my number.
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**** the tories
(@bumbled__bees) reported
@EE hey why is neither data nor phone calls working? i’ve tried to access your site to find the issue but that’s down too
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Brian Scott
(@BeScotty) reported
@EE would anyone who cares about customer service please get in touch. I have a faulty home router and I've just been told to send it in for repair WITH NO REPLACEMENT. Advice is to run my home broadband via a phone hotspot. Yes really!!