EE Outage Report in Lanchester, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Lanchester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Lanchester, County Durham, England
The most recent EE outage reports came from the following cities: Wallsend, Newcastle upon Tyne, Washington, Bishop Auckland and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend |
||
| Newcastle upon Tyne |
Phone | |
| Washington |
Phone | |
| Bishop Auckland |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Washington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Lanchester, England
Latest outage, problems and issue reports in Lanchester and nearby locations:
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Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Harrison
(@sarahharrison86) reported
@StarWalf @tescomobile I wouldn’t recommend Vodafone to anyone. Totally garbage network and customer service. I moved to @EE and haven’t looked back.
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Angie Smith
(@tillymint22) reported
@EE Hi, received my phone upgrade and new SIM card yesterday morning thank you. Followed the activation instructions and today my sim still isn’t working, in network it says sim not provisioned, can you help please? Thank you.
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WickedBitchCraft☠
(@wickedlady01) reported
@tescomobile @EE need to sort it out. Been with em 12 years and we have broadband with them. We pay for optimum speed but we dont get it. Im paying nearly 50quid for a samsung a40 for **** sake
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tina young
(@tinayoung3) reported
@EE Why is the signal so bad currently in Bexhill? All 3 of us have one bar or none? been like this for a few days.
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Sue Bennett 🌻🐈🧡🙋♀️
(@Saintbelle2016) reported
from
Milton Keynes, England
@EE I upgraded using my phone on 29 Jan. I just accepted the offer as EE sent by mailshot text. Realised too hasty. Called 29/1 re issues & contract. I was told to email. I did on 2 Feb and chaser. I wanted to amend contact. No response. Spoke to EE 10 days ago. They said too late.
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traveltheworld
(@travelt27533387) reported
@EE I tried to top up my phone yesterday morning online. Never had issues before, yet after entering my card number it just got stuck on the next page, where it gives overview of amount & you can edit amount/card, and it says additional card verification required at bottom. No
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wife seeker
(@Kewjonrichard) reported
@AEWMike @tescomobile @EE It's funny how networks believe your a basic customer if your pay as you go and your stupid to think method of payment will increase signal because that is not lawful
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Nas Ganev
(@Nasio_eVans) reported
@EE decided to try and charge me 50£ for a new line for the broadband, when @NOWTV charges 5£. I wanted to stay with #EE, but their customer support said “we charge 50£, go with them for 5£” Honey, you rent the same exact line from Openreach. Why would I pay more for the same?
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Sue Bennett 🌻🐈🧡🙋♀️
(@Saintbelle2016) reported
from
Milton Keynes, England
@EE I was kept waiting for proof of purchase. Sorted that. This issue is EE calls/follow up emails not actioned about contract & cooling off period. I was promised a follow up 10 days ago after I proved I sent initial emails to EE call handler. I am going to call again today.
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chloe
(@chloe32970155) reported
@EE there’s no way to speak to someone unless you pay 25p I topped up 15 pound and got which is now only available to pay as you is unlimited minutes and text for £10 I called a vodafone number it use up the remaining £5 ? I can’t call 0207 and there’s a 25p charge HELP