EE Outage Report in Lanchester, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Lanchester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Lanchester, County Durham, England
The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Consett, Wallsend, Washington and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Lanchester, England
Latest outage, problems and issue reports in Lanchester and nearby locations:
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Michael Young
(@micky9nufc) reported
from
Newcastle upon Tyne, England
@BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!
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Richie Veitch
(@richieveitch) reported
from
Newburn, England
@EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I tried to send an MMS before but got the message MMS isn't supported by the network?
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🖤🤍ColetteHindmarch🤍🖤
(@XxXColette77XxX) reported
from
Gateshead, England
Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Sue Metcalf. 🌈🌈🌈🌈
(@suemetty) reported
from
Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Graeme C. Halloway
(@Churchill59) reported
from
Bishop Auckland, England
@EE It is Tough with EE. Only the Staff Care You See. The Company is owned by BT. HERE : Poor/Non Existent Signal is Occasionally FREE! Perhaps It is Worth Considering T☆☆☆☆!!
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Mark.🇬🇧🇺🇦
(@19bootsy68) reported
from
Dunston, England
@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Luke 🦖
(@luke_mxnt) reported
from
Durham, England
@EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices
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Louise
(@RobbyRSSRobot) reported
from
Sheriff Hill, England
@EE I'm needing more time to pay but because I'm on a payment plan the bot can't help
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lee major (not bionic)
(@MajorManor) reported
from
Newburn, England
My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Sale
(@jonjsale) reported
@EE Hi Gavin. I was speaking to someone when you replied. Just not sure it should have taken three different calls, being told the problem was mine for 'using data' on two of them, and spending almost two hours of my life resolving the issue.
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Meg
(@MeganPostle) reported
@EE horrific service from EE. My mum has been told she has a £41,000 phone bill after 1 day. They have now blocked mine, my mums and my dad phone whilst we are all abroad. I am abroad by myself now without a working phone. This needs to be sorted ASAP
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Emerson
(@Emerson_T) reported
@EE Thanks for cutting me off while I'm overseas and all paid up. Customer service says it seems like someone pushed a change to accounting system which promptly cut off roaming customers in USA, Mexico, Australia and NZ. Poor show and bad change management. I expect better 😠😡
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Destructo-Jay
(@blueStripeLeadr) reported
@LydiaHallGolf @nikdoof_ @EE To add insult to injury our rental car broke down so I had a near miss of having no phone and being stranded. That would not have been good.
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Catherine Bentham
(@cjbentham) reported
@Adama681 @EE Same problem here ! My son is in the 🇺🇸.. account suspended, unable to call EE and got a bill for over £300 due to EE error. Sort it out please @EE
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María Victoria
(@Vickanalla) reported
@EE hi! My husband is abroad and he cannot use his roaming and says his account is suspended. I’m under his account therefore I’m also suspended so both without phone or 3G -and I’m in UK. Can you help sort this please asap?
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Turvey
(@davidturvey1982) reported
Hi @EE I’m currently having some issues upgrading online - is this a known issue? It’s currently asking for me to input my bank details but you’ve had these for almost 20 years!
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thomas bartlett
(@tbartlett89) reported
@EE so I've been cut off from my phone, told I have a ridiculous bill from roaming charges, despite having roaming pass, and no-one is around to help me. Stuck in NZ. What is going on?!
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Heidi Orange
(@heidiorange) reported
@ryanian650 @EE Customer Executive Team were rude and refused to help, credit score has dropped, so I'm reporting them to Ofcom, raising an Equifax dispute and reporting to FOS.
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Emerson
(@Emerson_T) reported
@HennersL @EE @EE customer service says the system says I owe 1770.77GBP, while the portal says I owe 0.00GBP and I've been cut off. Good work fellas!