EE Outage Report in Lanchester, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Lanchester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Lanchester, County Durham, England
The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Prudhoe, Hebburn, Sheriff Hill and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Lanchester, England
Latest outage, problems and issue reports in Lanchester and nearby locations:
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Ben Elliott
(@BenJohnElliott) reported
from
Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Paul
(@PaulMan107) reported
from
Crook, England
@EE seem to be upgrading the network every couple of weeks. I gave no service.....again!
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Josh Stephenson
(@jstep__) reported
from
Birtley, England
@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Michael Young
(@micky9nufc) reported
from
Lanchester, England
@EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier
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Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Amy McCord
(@amymccordx) reported
from
Hebburn, England
@EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
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Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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David Parker
(@davidparkersm) reported
from
Whickham, England
Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ben James
(@BenTenby) reported
@bt_uk @EE After 2 days of no signal & being told that you're upgrading the mast in Tenby, it's back on & slower than ever, despite the work being complete. 4Mbps down and 0.05Mbps up just 50m from mast. One of the most popular tourist destinations in UK & terrible mobile service
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Foxcrews
(@foxcrews1) reported
from
Bristol, England
@VodafoneUK hi..I’m possibly a new customer, however, I’ve attempted to 1. Speak to someone 2. Upload pac to your website 3. Register - none of which seems a possibility..so I’m a little fearful of leaving @EE
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Kelly Anne Thomson
(@Kelly270188) reported
@MartinSLewis Where do I stand if @EE store Telford told me to go to @Apple to fix a hardware problem as they couldn’t and they would refund me? Only now to be in dispute as no one wants to refund the £169? I’m in my contract warranty until September 2023
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Mr Smith, Esq.
(@Rambling_Tweets) reported
@EE @seafordroly This is quite a disrespectful response, two agents using the same cut and paste in answer to the same statement shows you don't really care what the customer thinks.
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Lawrence ****** 🇺🇦
(@goonerlgh) reported
@EE Thanks for your message Chris Sadly, signal strength both at home in Gillingham & around the Old Street area of London where I work is so weak, I consider alternative network. Shame as I've had phones with EE for years. EE auto phone system is AWFUL to use. We want HUMANS
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Hayley Hoyle.
(@Papillion121) reported
@masterpauljones @EE Same happened with me loyal customer for many years. They were not able or interested in offering a better deal so I left and went to a new provider their loss and I had a far better deal.
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KieronJames
(@KieronJames90) reported
@EE i am unable to gift data on the app or website. Is this an issue on my end?
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Ronnie
(@ronnie_macq) reported
@EE Why have EE left my 89 year old mother without a working SiM and no one taking ownership to fix!
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Raven Luni
(@Raven_Luni) reported
. @EE are robbing bastards - put £20 in my phone and it imediately takes half for a 'pack' - which I specificallyt told them NOT to do as I only use it a sphone - then the other half mysteriously disappears as well (oh and I never even got the use of the pack either).
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Georgia
(@zil_chica) reported
I'm going to catch a cold soon from standing outside in the freezing weather every time I need to make or answer a call because @EE's signal doesn't work indoors!