EE Outage Report in Lanchester, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Lanchester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at EE
EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Lanchester, County Durham, England
The most recent EE outage reports came from the following cities: Prudhoe, Newcastle upon Tyne, Stanley, Consett, Durham, Gateshead and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Prudhoe |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| Stanley |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Lanchester, England
Latest outage, problems and issue reports in Lanchester and nearby locations:
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Emma🤓🤠
(@nintemzo64) reported
@EE everyone at home has been struggling with signal for well over a week now, at home and outside. I know there was some problems last week but none of us can make/take a phonecall without it cutting out! I see im not alone either looking at some tweets.. what's going on??
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Jen
(@JenVonLee) reported
@EE hi, I'm being hassled for payment of a bill. I've never had an account with you, I've been with O2 for 10+ years. I'd think it was scam emails of not for the fact it contains no links just a request to call your number and pay.
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Paul Steer
(@venkman2_11) reported
@EE Can’t beat trying to upgrade on your website when you get to the final page and it comes up with “can’t find the page”. If it wasn’t bad enough every other company undercuts you on price you make it as difficult as possible
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The Dalek of Yoon 🇬🇧🇬🇧🏴☠️
(@Yoonicorn252) reported
@EE Investing in customer services is more than a financial transaction. Small charges grow, it’s the start of a slippery slope. Those of us who travel will gravitate towards other suppliers who honour their zero EU roaming charge promise.
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Will 🌍🌳⚡️
(@WillLambert4) reported
@EE It’s latest update that’s the issue
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Andrew Black
(@andyb) reported
@Nawdic1 @EE @EE also in the CR2 area and have had no mobile service since yesterday morning. Can you give us a summary of the fault and an ETA for a fix?
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Obayed Hussain
(@obayedhussain) reported
@EE is your network down, data isn't working on my phone and I have 117gb data left.
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Joe Tulip
(@joetulip) reported
@ProEUdreamer @swfcmark1974 @EE Does getting a local SIM card in the area you are abroad solve this problem ?
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Will 🌍🌳⚡️
(@WillLambert4) reported
@EE are you aware there’s an issue with login on the ‘my EE’ app? Can get to my account fine on webpage, but app just returns the ‘username or password not recognised’ I’m Absolutely using the same. Quite a few other comments on App Store indicate this is impacting others
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Arron Laws
(@arronlaws) reported
@EE Can someone help me please