EE Outage Report in Lanchester, County Durham, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Lanchester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at EE
EE is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Phone (36%)
-
Internet (34%)
-
Total Blackout (16%)
-
Wi-fi (8%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Lanchester, County Durham, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Hebburn, Gateshead, Washington and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Hebburn |
Wi-fi | |
| Gateshead |
Internet | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Lanchester, England
Latest outage, problems and issue reports in Lanchester and nearby locations:
-
John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
-
Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
-
Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
-
Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
-
Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
-
Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
-
Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
-
David Parker
(@davidparkersm) reported
from
Whickham, England
Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
-
Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
-
Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
-
David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
-
Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
-
Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
-
Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
-
John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
-
Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
-
John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
-
Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
-
Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
-
Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Ryan
(@Ryan33HQ) reported
@EE when will I'm actually be able to see my bill? Been broken for ages now and still not received my paper copy! Next step will be cancelling my DD considering you are unable to bill me properly.
-
dustmotes
(@dustmotes) reported
@EE I have been checking the EE Admin Hub page, and it goes to 'No Service' then connects after a short time. It happens quite regularly now
-
MetalHead
(@Darth_Andy) reported
@EE I was miss sold a data plan on my galaxy watch a while back, how do I go about cancelling it? As I never use the data on my watch
-
Mary Norris
(@MaryNorris_) reported
@EE Ok fine, just wish I was told this would happen when I took the contract via phone. I was told about the annual increase which I accepted. A bit more transparency would have been nice especially as I’ve been a loyal customer since the T-mobile days.
-
James Prosho
(@jdprosho) reported
@EE Hi Tom, I tried doing that but it invites you to enter your mobile number which I tried and it just said it’s not recognised. Im no longer on the network but I’m still getting charged.
-
jess 🐡
(@johnoo_96) reported
Anyone else having signal issues with @EE at the min? I’ve had terrible signal since yesterday which doesn’t usually happen.
-
JR
(@J_R_2018) reported
Been with @EE the last 8 months, couldnt fault them. But since this morning connection has been poor, is it just me or anyone else having this problem??
-
Carlieg
(@CJGILB2) reported
@EE called you on the 12th feb to discuss my plan and wrongly charged and inappropriate plan to what I had agreed. Advised this would be looked into and I would have a call back 19/2/21 at 12 noon. No call or customer service follow up received??
-
Stefan (he / him)
(@DigitalStefan) reported
@EE I know why you’re doing it, but it never used to be required and if you need extra money... why are you giving new customers lower prices than I’ve been paying so far? This is literal nickel & diming and it does not sit well.
-
Fiona
(@fi_03) reported
@EE how do I cancel an online order please? I've tried phoning customer services but no luck. Thanks.