EE Outage Report in Lanchester, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Lanchester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Lanchester, County Durham, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington, Bishop Auckland and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Lanchester, England
Latest outage, problems and issue reports in Lanchester and nearby locations:
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
EE Issues Reports
Latest outage, problems and issue reports in social media:
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niks
(@niknakniks82) reported
@EE hi, can you DM about a query please. I am an EE customer
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lovinglife68
(@marsh1968) reported
@EE so there is was looking forward to new phone delivery!! DPD rubbish! drove off without getting out! @ee told me to call them! Messaged and called, they told me to call EE!! All this for over £80 per month!!! Might just cancel!!! And buy from supermarket 😡
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markiebhoy
(@markiebhoy1) reported
@EE 30mins on hold.... then you cut me off 🤬 This after you cancelled my move to another network operator last week.
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Baz 📻
(@WithamKnight) reported
@AllyGordon10 @EE Hi Ally, sometimes resets can take 24+hrs to synchronise with a mother database especially if it's a new or recommissioned number. Always worth restarting your phone too. Obv if it doesn't work after a day or so it'll need looking at 👍
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❁°°•..📖☕︎❁
(@lovinglybookish) reported
hi @EE what is up with your service in the east and central london area? service has been diabolical, you hardly get any signal, calls can't get through, you can't even use your data properly because there is hardly any bars. absolutely ridiculous service I seem to be paying for.
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aimee
(@x_aimeeee_x) reported
@EE got sold an iPad over the phone that was then no longer in stock, and now have no other iPad minis in stock or any other options to give me other than to cancel my order, if I go into store and try will I still get my 10% line discount?
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Craig Evans
(@craig12321) reported
@EE please explain to me why as an upgrading customer I have to pay more than new customers. Fed up of loyalty not being rewarded.
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Clo Goalby 🏴
(@CloGoalby) reported
Joined the @EE crew such better deals on there.. and the signal I have been told is so much better
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kirsty
(@KPeanut2512) reported
@EE is there a reason why even though your app tells me I am ready to upgrade its also telling me there's no suitable plans available and looking at the community page this is a problem for lots of people?I don't really have time to call 150,just wanted to upgrade quickly online
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Christo
(@AFCChristo) reported
Mistake of the year is changing from @EE to @tescomobile. EE: signal everywhere bar one spot in my flat, even at work in a warehouse it was impeccable. Quick, always 4g. Only problem was its a little pricey. But Tesco: even on 4g, slow as fu--, texts take AGES to send... (Cont.)