EE Outage Report in Ferryhill, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (27%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ferryhill, County Durham, England
The most recent EE outage reports came from the following cities: Durham, Houghton-Le-Spring, Stockton-on-Tees, Newton Aycliffe, Seaham, Darlington, Peterlee, Ferryhill and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Phone | |
| Houghton-Le-Spring |
Phone | |
| Stockton-on-Tees |
Wi-fi | |
| Newton Aycliffe |
Internet | |
| Seaham |
Internet | |
| Stockton-on-Tees |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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Debs Conway
(@Mrs_Ikon) reported
from
Middleton St. George, England
@EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!
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Jamie Collis
(@JamieMCollis) reported
from
Darlington, England
@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices
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Chris
(@CJXXXXW) reported
from
Darlington, England
@EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G
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Graeme C. Halloway
(@Churchill59) reported
from
Bishop Auckland, England
@EE It is Tough with EE. Only the Staff Care You See. The Company is owned by BT. HERE : Poor/Non Existent Signal is Occasionally FREE! Perhaps It is Worth Considering T☆☆☆☆!!
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Fortitude Fitness & Nutrition
(@FortitudeFn) reported
from
Darlington, England
@EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.
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Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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Matthew Adams
(@Madams1994) reported
from
Billingham, England
@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....
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les langley
(@leslangley) reported
from
Low Coniscliffe, England
Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE
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Firby ⏱
(@FirbyJ_) reported
from
Brafferton, England
@EE are you having problems in the north east?
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Alistair Johnson
(@alistairjohnso9) reported
from
Stockton-on-Tees, England
@AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal
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Luke 🦖
(@luke_mxnt) reported
from
Durham, England
@EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx
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Joe
(@Joe__Monty) reported
from
Stockton-on-Tees, England
Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Williams
(@Paulwilly72) reported
Dear @EE. My WiFi went down last night so I switched to my mobile data. You can imagine my surprise when I got full 5G signal! Thanks for letting me know!
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Andy R Hessey
(@arhessey) reported
@EE just had a call from one of your “contact centres” giving me a discount on my bill. They didn’t even try and pretend they were real much less go 5 rounds with me on the #DirectMarketingAct. Poor show. I expect better scam calls than that! CLI - 01997 617576
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james richardson
(@acjimbo) reported
@EE that number has the same automated options, which don't help me. Where can I speak with someone?
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Patricia Farmer
(@patjohnfarmer26) reported
@bt_uk @EE Can l return to bt as l see no prospects of Outreach returning job marked complete while l have no service
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Daniel Barnes
(@danbar1975) reported
@EE is there a problem with masts around Christchurch as my iPhone isn’t working on mobile network?
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Kirsty Limacher (She/Her)
(@KirstyLimacher) reported
Well despite the issues with @virginmedia I'm still up and working hot spotting from my @EE phone. Now thankful I got what seemed like a ridiculous 100GB of data when I renewed...
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Kyle Gibbon
(@GibbonWorld) reported
@EE had phone stolen - you send an unactivated sim days later for new device.... now have to wait a further 24 hours... I assume you will discount my bill for a problem you have caused? I was told sim would be activated
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Paul Dunn
(@mickyd54) reported
@EE are there still problems with the mast in BH23 1PR area? It was repotedly fixed yesterday and we had Internet all evening but today no connection again
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Zak
(@zakbrownz) reported
Day 7 of @RoyalMailHelp not being very helpful. Keep saying manager has the complaint and it will be sent to @EE but guess what the tracker says differently 🙃
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Ryan Birnie
(@RyanBirnie5) reported
@EE Protecting vulnerable customers suffering from financial hardship whilst creating the financial hardship. Good logic EE. Still, advertising the same products but for cheaper for new customers after the existing customer price increase. I smell 💩