EE Outage Report in Ferryhill, County Durham, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 16: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ferryhill, County Durham, England
The most recent EE outage reports came from the following cities: Stockton-on-Tees, Newton Aycliffe, Seaham, Durham and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Phone | |
| Stockton-on-Tees |
Phone | |
| Newton Aycliffe |
Internet | |
| Stockton-on-Tees |
Internet | |
| Seaham |
Internet | |
| Durham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@EE are you guys still working need help asap xx
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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Ash Dunnill
(@AshDunnill) reported
from
Thornaby-on-Tees, England
Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE They have no idea that the problem!
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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Mark Thornton
(@big__dave_) reported
from
Darlington, England
@EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.
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Josh Palin
(@Palin1993) reported
from
Darlington, England
@EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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Ben Elliott
(@BenJohnElliott) reported
from
Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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fayee
(@FayePiercy) reported
from
Thornaby-on-Tees, England
So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Carl just Carl
(@CarljustCarl4) reported
Think it's time to leave @EE been with them for years and up until today, top service. See ya, wouldn't want to be ya...
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Wayne
(@HayWayne) reported
@EE I can't get an update on the broadband installation that was scheduled for today, but hasn't happened. Can you help?
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Purple Butterfly
(@Gossamerhaze) reported
@EE Hi, do you have a web chat or email support? I can only find a phone number on your site, but cannot get through. Also do you have broadband packages which are not connected to a phone line?
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Celine
(@VinFox3) reported
@EE I keep getting a "No Data Service: Temporarily not offered by your network" notification
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Ehsan Iqbal
(@Ehsan_Iqbal_) reported
@EE Hi, I need to get a Orange network top up voucher but some shops are saying that they don't sell them anymore? If I got an EE top up voucher would that work as your part of orange network I think?
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Joe Blow
(@blow_left) reported
@EE Hi, my internet keeps cutting out all afternoon. Unsure why as it's not due to low signal
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shannon🌻
(@shannonpaxton__) reported
Never in my life have I received such shocking service. @VodafoneUK @vodafoneservice my issue has been ongoing since November with no resolution, no contact that wasn’t first initiated by myself and no compensation. Hi @EE fancy yourself a new customer huns?👋🏻
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Alex
(@lexy1968) reported
So @EE Is there any chance whatsoever that I can get a replacement eSIM or shall I just cancel my contract? I’ve been trying for weeks now. I have a mobile contract which I can’t use.
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Dan Clarke
(@dclarke802) reported
@EE trying to unlock my device to use another provider. My account has been closed and I can no longer access it. My IEMI number is not recognised. Can you help.
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#DirtyBirds #Falcons #RiseUp 🏈
(@fusionfalcons) reported
@EE The shop is now down as well?