EE Outage Report in Ferryhill, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Ferryhill, County Durham, England
The most recent EE outage reports came from the following cities: Durham, Seaham, Darlington, Stockton-on-Tees, Bishop Auckland, Billingham and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Internet | |
| Seaham |
Phone | |
| Darlington |
Phone | |
| Stockton-on-Tees |
Phone | |
| Durham |
Internet | |
| Darlington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Jamie Collis
(@JamieMCollis) reported
from
Darlington, England
@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Chris
(@CJXXXXW) reported
from
Darlington, England
@EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G
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Graeme C. Halloway
(@Churchill59) reported
from
Bishop Auckland, England
@EE It is Tough with EE. Only the Staff Care You See. The Company is owned by BT. HERE : Poor/Non Existent Signal is Occasionally FREE! Perhaps It is Worth Considering T☆☆☆☆!!
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Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!
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Debs Conway
(@Mrs_Ikon) reported
from
Middleton St. George, England
@EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help
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les langley
(@leslangley) reported
from
Low Coniscliffe, England
Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE
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Matthew Adams
(@Madams1994) reported
from
Billingham, England
@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!
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Joe
(@Joe__Monty) reported
from
Stockton-on-Tees, England
Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices
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Alistair Johnson
(@alistairjohnso9) reported
from
Stockton-on-Tees, England
@AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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Firby ⏱
(@FirbyJ_) reported
from
Brafferton, England
@EE are you having problems in the north east?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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DevChris
(@RetroHelp) reported
@EE half of websites aren’t working on 4G since iOS 15.1 - what gives? Tried rebooting, resetting network settings (settings>general>reset>network) no luck works fine once on WiFi.
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DarfleGaming
(@DarfleGaming) reported
@c_campbell9999 @EE Mine arrived today but I never got any emails or texts saying it was dispatched
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ben richards
(@richards1) reported
@c_campbell9999 @EE ive had the same issue, however i just downloaded the DPD app and can see the parcel is on there now. might be worth doing because i had no idea about it
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xLaineyx
(@EJMASSON) reported
@EE struggling to get through to customer services, anyone available to help on this ? Delivery issue
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Pointylegend
(@Pointylegend1) reported
@Ctech94942014 @EE I've just been told it's gonna be 14 days from when I pre ordered. Not including weekends. Stock issues for the 256gb storage version.
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SP
(@Sunil_YG30) reported
Who knew trying to get an upgrade with @EE would be so difficult? No live chat service, rang three times but no answer, on hold for AGES. Poor service 🙃🙃🙃
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Paula-Marie Geraghty
(@paulagerts) reported
@EE @lbenno45 Also having trouble in this area for the last 4 days, haven’t been able to receive or make phonecalls and texts. Absolute joke now
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Simon Elias
(@SimonElias) reported
@EE help me. You terminated the wrong contract while I was on the phone to you!! I can’t make calls or text. I have no network!
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Joe Goldberg
(@JoeGoldberg1980) reported
@virginmedia @virginmedia what crappie service you provide full of nonsense and lies told today a fault was fixed 6am still presits told last night was gonna be fixed by 6pm clearly wasn't today told check @EE coverage checker shows no faults so decided to chance calling them they couldn't
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Martin Ricketts
(@martin1ricketts) reported
@EE WHAT IS WRONG WITH OUR BROADBAND….ROUTER STILL REBOOTING (3rd router) MASTER SOCKET HAS BEEN CHANGED, ENGINEER HAS BEEN OUT TWICE HE SAYS ITS THE CANLE COMING IN OPENREACH HAVE BEEN OUT THEY SAY CABLE IS FINE ITS THE ROUTER THE PROBLEM STILL EXISTS ITS DRIVING INSANE….😡