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EE Outage Report in Ferryhill, County Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ferryhill, County Durham, England 09/04/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (38%)

    Phone (38%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ferryhill, County Durham, England

The most recent EE outage reports came from the following cities: Billingham, Stockton-on-Tees, Newton Aycliffe, Seaham and Middleton St. George.

Loading map, please wait...
City Problem Type Report Time
United KingdomBillingham Internet
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Phone
United KingdomNewton Aycliffe Phone
United KingdomSeaham TV
United KingdomStockton-on-Tees Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • BenJohnElliott Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE They have no idea that the problem!

  • MilkyJoe1974 Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • AshDunnill Ash Dunnill (@AshDunnill) reported from Thornaby-on-Tees, England

    Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!

  • Palin1993 Josh Palin (@Palin1993) reported from Darlington, England

    @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • tongey93 Andrew Tonge (@tongey93) reported from Bishop Auckland, England

    @EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before

  • lcrawford1983 Laura Crawford (@lcrawford1983) reported from Langley Park, England

    @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • bsimopaz Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • MichaelChapmanJ Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England

    @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • big__dave_ Mark Thornton (@big__dave_) reported from Darlington, England

    @EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • thewookster81 wooks81 (@thewookster81) reported

    @EE mobile service down again……please help!

  • emzy_mae98 Emily Manning (@emzy_mae98) reported

    @EE I pay for damage cover by the EE app won’t let me put a claim through, pops up with error message

  • thehardnoclife M S (@thehardnoclife) reported

    @EE Hi, I had pm'd you earlier but is it possible to get a sla for a complaint i had submitted please?

  • Gasmeter4518 Peter Gillespie (@Gasmeter4518) reported

    @EE Mobile broadband in East Ayrshire is down! (KA3). Your site says ‘recent problems, now fixed…’. They aren’t! Was promised 30mb signal, but get 5-10mb 90% of time, with regular crashes to 1-2mb. Not even close to good enough…

  • Mossop1846 Mark Mossop🐻🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Mossop1846) reported

    @EE @Goal_Click Any chance you can DM me and then give me a call? I’m a customer of EE and have big issues with the service you’ve put me on with BT Broadband.

  • Georga0001 Georga Greenwood (@Georga0001) reported

    @EE Can you give me a contact number for your Bills & Payments department, I’ve just gone with another service provider & can’t find how to speak to someone now!

  • Kamaldsiddiqi Kamal Siddiqi (@Kamaldsiddiqi) reported

    @EE On hold with your terrible phoneline. How is it you can't tell me how long I have to wait? My cousin was selling that kind of service to companies 25 years ago. Ordered the 4GEE Home 18m 100GB on 3rd Aug, still no sim card, despite 4 phone calls. Started charging me though

  • CharmaineHeaton The Ginger Ninja (@CharmaineHeaton) reported

    @EE hi im due an upgrade but when i go to have a look at the new phone all of them say Sorry Charmaine, it looks like there are no suitable plans available for this device right now. can someone get back to me and help me thanks

  • JaneNaylor16 Miss Naylor (@JaneNaylor16) reported

    @EE Hi my EE roaming isn’t working abroad? I have changed my spending cap. How can I fix this? Thanks

  • JohnSmi60271649 John Smithson (@JohnSmi60271649) reported

    Hi @EE. Are you any better at solving issues on here than on your phone line? You sent me a PAYG SIM a week ago that was disabled because it hadn't been used for over 9 months?, and the only way to fix it is to go in to a shop at my own expense...