EE

EE Outage Report in Ferryhill, County Durham, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ferryhill, County Durham, England 05/15/2025 09:40

May 15: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (24%)

    Phone (24%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ferryhill, County Durham, England

The most recent EE outage reports came from the following cities: Durham, Stockton-on-Tees, Peterlee, Houghton-Le-Spring, Newton Aycliffe, Seaham and Darlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Internet
United KingdomDurham Phone
United KingdomStockton-on-Tees Phone
United KingdomPeterlee Total Blackout
United KingdomStockton-on-Tees E-mail
United KingdomDurham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

  • lcrawford1983 Laura Crawford (@lcrawford1983) reported from Langley Park, England

    @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

  • MilkyJoe1974 Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • MichaelChapmanJ Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England

    @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

  • big__dave_ Mark Thornton (@big__dave_) reported from Darlington, England

    @EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • Palin1993 Josh Palin (@Palin1993) reported from Darlington, England

    @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE They have no idea that the problem!

  • FayePiercy fayee (@FayePiercy) reported from Thornaby-on-Tees, England

    So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!

  • whoabetty84 toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦

  • PaulMan107 Paul (@PaulMan107) reported from Crook, England

    @EE seem to be upgrading the network every couple of weeks. I gave no service.....again!

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!

  • micky9nufc Michael Young (@micky9nufc) reported from Lanchester, England

    @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!

  • AshDunnill Ash Dunnill (@AshDunnill) reported from Thornaby-on-Tees, England

    Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍

  • leechef69 Lee Stainthorpe (@leechef69) reported from Darlington, England

    @EE I was a chef on the quayside, now a little further south and inland. The issue is with my home broadband. Have done the usual switch off & back on. Reset etc. Still run big, for want of a word, at a snails pace, at best. Any help will be appreciated.

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • whoabetty84 toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓

  • LiiL_Laauren Lauren Vardy (@LiiL_Laauren) reported from Sunderland Bridge, England

    @EE your website is rubbish. I can’t login it’s so frustrating 😤

  • BenJohnElliott Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • oldstyleglamour Maria (@oldstyleglamour) reported

    @EE Please can you help? I have network connection (my phone shows 4G) but when I try to use some apps, I get a message saying ‘no internet connection’ @AppleSupport

  • EhiEhidan Ehi Ekhator (@EhiEhidan) reported

    @EE Thanks, Russ. Will stick with PAYG for now. I have 100GB for 20 on o2, EE prices aren't inviting. Many thanks for your good customer service.

  • JxelFX 𝙹𝚘𝚎𝚕👽 (@JxelFX) reported

    Like @ee are u going to ******* help I pricks

  • Nelgumford Nelgumford (@Nelgumford) reported

    @EE I have a T-mobile dongle with a valid SIM in it. It will send and receive text messages. It will not connect to the internet, as it always has done before. What do I need to do to fix this ?

  • snefnyjenkins Spare Head 3 (@snefnyjenkins) reported

    When you come out of lockdown and need your unlimited data but it's not there and it can't be accessed so you call @EE and the call handler hangs up because she can't find the problem, it's pretty infuriating..

  • JxelFX 𝙹𝚘𝚎𝚕👽 (@JxelFX) reported

    @EE My internet turned off and now it’s flashing on and off and it’s not working

  • itsnotfabs Fabzino ✨ (@itsnotfabs) reported

    @EE my contract renews next month and was wondering if I’m eligible to get a loyalty discount? Ive been with EE for the past 6/7 as a sim only customer and now phone as well?

  • fionach1 fiona (@fionach1) reported

    @EE I would never test my speed but good job my son checks as when paying for fibre and only get 6mb surely is unfair?

  • hilarythecook Hilary (@hilarythecook) reported

    Hi @EE got chucked off live recording of #ItsaFairCop on @BBCRadio4 with @alfiemoore the other night not due to my bad behaviour but my old dodgy router which had kept going for a long time but now replaced thanks for the polite and efficient service!

  • 06ogmc Miley Merch - OFFICIAL only! (@06ogmc) reported

    Just had to worst communication from an @EE manager - Tirthasanker. Although frustrating, it has helped me decide one thing: I will not be using EE again!