EE Outage Report in Ferryhill, County Durham, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (41%)
-
Phone (30%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Ferryhill, County Durham, England
The most recent EE outage reports came from the following cities: Consett, Durham, Newton Aycliffe, Stockton-on-Tees, Darlington and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Consett |
Total Blackout | |
| Durham |
Internet | |
| Newton Aycliffe |
Phone | |
| Stockton-on-Tees |
Phone | |
| Newton Aycliffe |
Phone | |
| Darlington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
-
Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
-
Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
-
DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
-
John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
-
Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
-
John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
-
ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
-
Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
-
Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
-
Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
-
Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
-
paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
-
ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
-
David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
-
John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
-
Joe
(@Joe__Monty) reported
from
Stockton-on-Tees, England
Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?
-
Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
-
Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
-
Jamie Collis
(@JamieMCollis) reported
from
Darlington, England
@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
-
Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Kerry
(@wee_kezza) reported
@EE is there a problem as I’m unable to make or receive calls
-
John McDowall Landscape Photography🇬🇧
(@jwmcdowall) reported
Never use @EE for your mobile phones or Broadband. Moved house back in the middle of November and still waiting for them to reimburse me the credit on my account.
-
Tessa
(@tessabreenmusic) reported
@EE @EE it's now day 15. I have spent money phoning for updates only to be told lies or inaccurate estimates. I have no trust in your service anymore. Multiple families have had no way of calling emergency services and feel completely let down by you.
-
Jacky Chan
(@JackyCh25353991) reported
@EE suddenly lost mobile coverage, log on and it says my plan has been terminated. go on the service checker - it's offline. only way I can get ahold of customer support is via phone - which I can't access because my data isn't working. case for the ombudsman perhaps?
-
dcon
(@connery_derek) reported
@WeAreOpenreach , @EE you must be the most poorly uncommunicative companies in the communications industry. Disgraceful customer service.
-
COLIN MCCOMBE
(@YMccombe) reported
@EE @Pete_Bassist Worst company ever EEeeeeeeee
-
Joe
(@Urban__J) reported
@ee No signal service for 2 days TR16. what the hell is going on. when is it going to be fixed??
-
Jenny🌷⚘🌻🌹Fleming(Hayes)
(@jenny1969) reported
@EE @JordanRichmond The customer service skills needs an update the way that post comes across,maybe the staff didn't tell them about the price rise because you didn't ask the customer to find out,they could have just ticked the box without asking🙄.
-
Lanky B - Person of Tall ⬆️
(@Pete_Bassist) reported
Warning All. @EE have decided to put up your bills by a set amount each year, £2.50, this is detrimental to low users as their bill go up by higher percentages, i have made a complaint to @Ofcom as this isn't fair, it is hitting the low earners hard, they are utter scumbags.
-
Ted
(@WritingTed) reported
@EE @StuInAus EE changed my additional benefit from worldwide roaming to either EU or Rest of the world... My bill didn't go down. Glad I left for O2