EE Outage Report in Ferryhill, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Ferryhill, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ferryhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Ferryhill, England
The most recent EE outage reports came from the following cities: Crook, Darlington, Consett, Durham, Newton Aycliffe, and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Crook
|
TV | 10 days ago |
|
Darlington
|
Phone | 1 month ago |
|
Consett
|
Total Blackout | 2 months ago |
|
Durham
|
Internet | 2 months ago |
|
Newton Aycliffe
|
Phone | 2 months ago |
|
Stockton-on-Tees
|
Phone | 2 months ago |
Community Discussion
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EE Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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Andrew Tonge (@tongey93) reported from Bishop Auckland, England@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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John Adams (@Johnad25) reported from Durham, England@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Laura Crawford (@lcrawford1983) reported from Langley Park, England@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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John Adams (@Johnad25) reported from Durham, England@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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David Bailey (@Bailz84) reported from Durham, England@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Lord Paul Thomas (@pdt9080) reported from Bishop Auckland, England@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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Bob Simpson (@bsimopaz) reported from Darlington, England@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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Marc Johnson (@marc3374) reported from Newton Aycliffe, England@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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John Adams (@Johnad25) reported from Durham, England@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Luke Hockborn (@LukeHockborn) reported from Billingham, EnglandThought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Tom Fahy (@TomFahyNo1) reported from Darlington, England@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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Chris Russ (@chrisfruss) reported from Spennymoor, EnglandMyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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ANTH (@aanntthh) reported from Houghton-Le-Spring, England@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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Eddy39 (@eddygraham39) reported from Craghead, England@EE submitted a complaint over a week ago via email. It’s not been answered.
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DelienaEU (@RosieBrent) reported from Darlington, EnglandIf you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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Marc Johnson (@marc3374) reported from Newton Aycliffe, England@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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daz (@dazwold) reported@EE Does 5G standalone on EE show any different in the signal bar? Or still just show as 5G?
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lee sutton (@leemsutton) reported@EE customer service is shocking. Waiting on the online chat for ages and no agents coming on. Sim card has stopped working
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Kev Duberry (@KevDubes77) reported@EE Hi, I have tried to swap to a different network but I am having the same issue. As I use my phone for helping me get around, it is really frustrating that I have no data despite having over 7 days of roaming left.
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🅼🆁-🅱 (@PJBHC) reported@EE @Andy_1098 You've never offered me any special deals for over 20yrs loyalty @EE You're next on my list to drop
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Hail to the Street (@hail2thestreet) reported@EE I’m on EE Pay As You Go. My SIM worked abroad previously but roaming has stopped in Germany. I topped up in April but had no chargeable activity and now I can’t receive SMS or log in. I need my UK number kept active for return to the UK. Please help re-enable roaming.
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Hail to the Street (@hail2thestreet) reported@EE Hi, I’m on EE Pay As You Go. My SIM worked abroad previously but roaming has stopped in Germany. I topped up in April but had no chargeable activity and now I can’t receive SMS or log in. I need my UK number kept active for return to the UK. Please help re-enable roaming.
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graeme little (@graeme_little) reported@EE @Andy_1098 People should watch who they change to. I changed to sky to save a few pounds. But the service is pure awful. Wish I stayed with EE on same tariff but I don’t think they will give me anything near which I had before
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Tim Bishop (@WelshBish) reported@EE had your TV now for 18 months and it continually freezes. I’ve seen other people on various forums with similar problems. Any ideas to fix it. I’ve turned off at the wall and closed down the broadband but it continues
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Tessa (@tessabreenmusic) reported@EE I can't check as I don't have a login. I would like to see if you can expedite the request as this makes residents feel unsafe and disconnected. Are you able to make an emergency fix for them?
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💙💚💛🧡❤️ #BLM #TransLivesMatter #FreePalestine (@naanstopfun) reported@EE why is your signal so crap today? Apparently my area is fine but I’ve not had signal for the entire time I’ve been outside my house today.