EE Outage Report in Crook, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at EE
EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (27%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Crook, County Durham, England
The most recent EE outage reports came from the following cities: Durham, Houghton-Le-Spring, Newton Aycliffe, Chester-le-Street, Darlington, Ferryhill, Stanley and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Phone | |
| Houghton-Le-Spring |
Phone | |
| Newton Aycliffe |
Internet | |
| Chester-le-Street |
Internet | |
| Durham |
Phone | |
| Darlington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Jamie Collis
(@JamieMCollis) reported
from
Darlington, England
@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices
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TheEarlofWolsingham
(@WolsinghamEarl) reported
from
Wolsingham, England
@EE They just took crap penalties. Apart from that they were ok
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Firby ⏱
(@FirbyJ_) reported
from
Brafferton, England
@EE are you having problems in the north east?
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....
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Chris
(@CJXXXXW) reported
from
Darlington, England
@EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Black
(@fuzzynick) reported
@EE Have managed to do it now, on laptop. Not sure what the issue was yesterday, when tried doing on phone, but thanks for your fast reply.
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Lord_Reg
(@Lord_Regg) reported
@CJSeedge @XboxP3 @EE This is how competition works. You can't support exclusives, but, complain about 1 platform taking exclusives. Want to play FFXVI get a PS5, Zelda get a Switch, Starfield get an Xbox, PC or even a Steam Deck. Don't limit yourself to so few platforms.
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RockyLipSCHitz
(@RockyLipschitz) reported
@EE So after this dishonest #mobile provider lied to me and displayed levels of dishonesty that would make an MP blush,they have threatened to suspend my service because I disagree with their billing. #cheats #dishonesty
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Jam*
(@JMoreea) reported
@EE I need some assistance as your colleague has upgraded me to a worse package. I told him had BT sports for free on my old package and now I have to pay £20. I would like you to put me back to my old package ASAP and cancel this upgrade.
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Eilidh Broon
(@Eilidh_Brownie) reported
@EE Hi. Our mobile broadband 5GEE router has been off for the past week as we have been on holiday. But upon turning it on last night the connection has been incredibly unstable. Cannot stream or work remotely. Never had an issue like this before. Anyone who can help?
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Luke D
(@TheQuietLAD) reported
Hi @EE - why is my Samsung phone unable to connect to your network, telling me I'm "not registered on this network"? I've tried restarting, taking out the sim card and returning it, looking for phone updates (I'm fully up to date). What else can I do?
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Thom Rowlands
(@thom_rowlands) reported
Hi @EE, I filed a complaint on 1st March and haven't heard anything from you. Could you please advise?
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Cameron A. Straker
(@cameronstraker) reported
@EE In any case it's working fine now on wifia and data. I'll let you know if this changes as a web search shows that this occurs frequently on EE and there is no known fix.
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John Chettleburgh 🇺🇦🇺🇦 🔶 3.5% #GTTO #FBPPR
(@Johnc1508) reported
@BTSopenreach what on Earth are you playing at, I’ve been without broadband for days now! @EE say it’s your fault, but I work from home so it’s a problem. Your problem. Not good enough
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Charlie Mills
(@charlesemills) reported
@kevinbacon please stop advertising @EE they don’t have the best customer service, they don’t have anyone to answer phones and if your service goes down between 8pm and 8am you are ****ed