EE Outage Report in Crook, County Durham, England
Problems detected
Users are reporting problems related to: phone, internet and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at EE
EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (43%)
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Internet (35%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Crook, County Durham, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Darlington, Durham, Bishop Auckland, Newton Aycliffe, Consett and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
TV | |
| Chester-le-Street |
Phone | |
| Chester-le-Street |
Phone | |
| Chester-le-Street |
TV | |
| Chester-le-Street |
Phone | |
| Chester-le-Street |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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TheEarlofWolsingham
(@WolsinghamEarl) reported
from
Wolsingham, England
@EE They just took crap penalties. Apart from that they were ok
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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Jamie Collis
(@JamieMCollis) reported
from
Darlington, England
@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
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Chris
(@CJXXXXW) reported
from
Darlington, England
@EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria Elizabeth
(@ViXenTallulah86) reported
@EE is the app down for checking ky account as it wont let me log on the app or on a web browser??
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Adam
(@_adamangus) reported
@EE Hi, my wifi has been running slow all day, even down to 6Mbps, the is the second time in the past week this has happened. Wondering if you could sort this out
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Jimmy Cinquemani
(@JimmyCinquemani) reported
@ReadyBusiness @VodafoneUKBiz Supporting small businesses? Have done nothing but bill me monthly and given me nothing! Called their customer services and got spoken to like a ****! Awful company to deal with! DO NOT GO WITH THESE! Go with @EE instead
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Nik renard
(@NikRenard) reported
@EE I can’t get enough on phone and live chat is a waste of space. Can someone help me?!
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Natalie Thomas
(@Natalie86381911) reported
@EE evening, do you know what the problem is with coverage in area TN31 and how long it will take. It’s been at least a couple of hours and I’ve checked the website can’t see any info apart from there is a problem. I’m on call and need to be contactable. Thank you
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Claire
(@who_let_mum_out) reported
@EE a little help! I want to cancel the plan I took out for my smart watch. I've just gone through your phone menu system twice (got lost the 1st, not sure I was right the 2nd time tbf) and then got cut off just as I got to a person 🙄 Is there an address I can write to instead?
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danny mcdermott
(@dermott_mufc) reported
@EE are the worst network ever in a time where people are getting 5G I still have to drop to 3G in work just to get some kind of signal 😡
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She has not finished yet!
(@shnfy_) reported
@EE I am not able to file a formal complaint because you have blocked all your channels.
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Danielle Cresswell
(@daniellek_grant) reported
@EE my sim only plan has reduced to £15 per month but I’m still paying £25.......help!
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Liz Downs
(@LizDowns15) reported
@EE I am a new customer.. bought sim a few hours ago.. I have registered and would like to top up but it is just not happening. Can you help?