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EE Outage Report in Crook, County Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Crook, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Crook, County Durham, England 01/26/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Crook, County Durham, England

The most recent EE outage reports came from the following cities: Consett, Darlington and Bishop Auckland.

Loading map, please wait...
City Problem Type Report Time
United KingdomDarlington Phone
United KingdomDarlington Internet
United KingdomDarlington Phone
United KingdomBishop Auckland Phone
United KingdomNewton Aycliffe Internet
United KingdomChester-le-Street Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • chrisfruss Chris Russ (@chrisfruss) reported from Spennymoor, England

    MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

  • WolsinghamEarl TheEarlofWolsingham (@WolsinghamEarl) reported from Wolsingham, England

    @EE They just took crap penalties. Apart from that they were ok

  • tongey93 Andrew Tonge (@tongey93) reported from Bishop Auckland, England

    @EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • pdt9080 Lord Paul Thomas (@pdt9080) reported from Bishop Auckland, England

    @EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please

  • JamieMCollis Jamie Collis (@JamieMCollis) reported from Darlington, England

    @EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • Bailz84 David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • bsimopaz Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • gulam82 Gulam (@gulam82) reported

    @EE guys your killing me, my call quality is soo bad it's unusable most of the times, and contacting some one is so difficult using the phone. EE is the self proclaimed best UK network, seems not for me 😭😭 I have about 8 months left on SIM only, something has to be done.

  • smendz1 smendz (@smendz1) reported

    @EE @SkyHelpTeam not sure who is at fault here, but on my iPhone 13 the fibre broadband barely works on the phone. I’m having to reset the network every 2-3 days and it’s infuriating!

  • Marreark1 Marreark (@Marreark1) reported

    @EE Hi i had issues with my broadband and had called (5th) to see if there was a issue. an engineer appointment was made for Monday, I got home today and it was working so I called to cancel it, soon after it stopped working again. are there still issues in the fife area?

  • Liddylupo Lyndsey Tapper (@Liddylupo) reported

    @EE my elderly Mom needs some help with her account. She has been trying to sort it out since my Dad died over 2 years ago. She’s made phone calls and nothing has been done. Can anyone help with this please?

  • NathanColes5 Nathan coles (@NathanColes5) reported

    @EE Hi I have a 5g plan and a 5g iPhone but for some reason I don’t get any faster than 4g but yet I’m connected to 5g and when I go somewhere else in the country it seems to be very fast which is unbelievable im paying for this service and it’s shocking

  • Marreark1 Marreark (@Marreark1) reported

    @EE Hi, is there any update on the broadband outage in the KY2 area, is there at least a estimate time for it to be fixed. it's been out since Thursday and when I called your CS they said it had been fixed but another Rep said it hadn't and I'm still without Internet. thanks.

  • owenhb17 Owen (@owenhb17) reported

    @EE Hi Neil - thank you for answering my questions, very helpful. It looks like I'm better off staying out of contract and paying my £30.98 per month. Will take another look after the March price rises. P.S. did you pick up my note about the price increase link not working? Thanks

  • MartinHodson1 Martin Hodson (@MartinHodson1) reported

    Hello @EE I don't have any signal from you at all anywhere I go. It seemed to stop sometime around Christmas. At the moment I can only use my phone on WiFi. Any ideas?

  • jrichparker jayparker (@jrichparker) reported

    @EE why is my data not working says i have no 4g

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    Day 95 of #PhoneGate @SamsungUK Have no options that takes my Neurodiversity into account, They also have announced the S23 😩 @EE loyalty means nothing.😡 Waiting for the @OmbudServices to act so I can get a new device & service provider Im hoping it's before 2024 😩