EE Outage Report in Crook, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (35%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Crook, County Durham, England
The most recent EE outage reports came from the following cities: Barnard Castle, Newton Aycliffe, Darlington, Consett, Durham and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Barnard Castle |
Internet | |
| Newton Aycliffe |
Phone | |
| Darlington |
TV | |
| Consett |
Phone | |
| Newton Aycliffe |
Phone | |
| Durham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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Jamie Collis
(@JamieMCollis) reported
from
Darlington, England
@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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TheEarlofWolsingham
(@WolsinghamEarl) reported
from
Wolsingham, England
@EE They just took crap penalties. Apart from that they were ok
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne McLaren
(@MclarenWayne) reported
@EE Is everyone still on furlough at the moment, communication is about as good as Games at the moment. Lots of marketing but not much problem solving. I know we’re in challenging times at the moment, but so too are people who are forking out money at the moment with little help
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easmin yehia
(@EasminYehia) reported
Anyone has sent back mobile to the @EE through the @dpd_support and 6 days later received a letter and a damaged box, saying that the company received only the box without the mobile inside? Then the @EE blame a customer who has been paid a contract for 23 months?
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Lucy
(@LJF1994) reported
@EE no signal at all, any issues in EX173AE?
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Stevie Dee
(@RockyKingdom) reported
@EE @LeighTempleSpa I’ve had dm’s off your advisor’s and they are saying it’s my problem when hundreds maybe thousands can’t get access to the app!
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💕 Kathy 💕
(@KathywithaK_13) reported
@EE I have spent well over a hour on the phone this morning going through my broadband issue. I have renewed my mobile phone contract with EE every year, in fact I was with Orange prior to this and been a customer since 1999. Every year I renew and I’m told that
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DripNSaid
(@DripNSaid) reported
@EE Hi i am abroad i am trying to chat to some one but i cant seem to find any options to chat. I am having issues with my roaming its blocked and i cannot turn it on.
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Matthew Pennell
(@matthewpennell) reported
@EE I'm trying to add my home broadband to my MyEE account, but it rejects my details (broadband account number, mobile number). Anything I can do apart from waiting on hold for phone support?
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Craigy1874
(@cje1874) reported
@EE is 5G around Glasgow a myth? Not had a 5G signal once on my iphone 12 pro since i got it in October!
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stevi angove
(@stevi_angove) reported
@EE I wanted headphones and to get them today but your #lewisham store literally never has any headphones in!
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Brian Smith
(@BrianSmith0) reported
@EE I've just upgraded my phone but the call quality is now terrible. Anything you can do?