EE Outage Report in Crook, County Durham, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 04: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (38%)
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Internet (34%)
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Total Blackout (14%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Crook, County Durham, England
The most recent EE outage reports came from the following cities: Chester-le-Street and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Phone | |
| Chester-le-Street |
Phone | |
| Chester-le-Street |
Phone | |
| Newton Aycliffe |
Phone | |
| Newton Aycliffe |
Phone | |
| Newton Aycliffe |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Jamie Collis
(@JamieMCollis) reported
from
Darlington, England
@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
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Chris
(@CJXXXXW) reported
from
Darlington, England
@EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G
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Firby ⏱
(@FirbyJ_) reported
from
Brafferton, England
@EE are you having problems in the north east?
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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TheEarlofWolsingham
(@WolsinghamEarl) reported
from
Wolsingham, England
@EE They just took crap penalties. Apart from that they were ok
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!
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Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Wendy Price
(@OffWhiteWitch) reported
@EE price increase email received, ta. Why would you state the minuscule CPI rate of inflation (0.6%) instead of just saying “we are putting our loyal customer charges up by 4.5% - 7.5 times the CPI rate of inflation”! Say it how it is and don’t treat your customers as stupid!
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Crackedankles
(@crackedankles) reported
@EE No I’d be happier chatting visibly so people can see how poor your service is. it’s my sons birthday today, and we spent over three hours of it on the phone to you being passed from one ‘supervisor’ to another until eventually disconnected without warning. No ring back. Nice.
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Tina Stevens
(@tinamstevens) reported
@EE need technical support but currently in Thailand and you billed me £20 for my last call to EE. Your chat on the website constantly unavailable and no email address. This platform not helpful for technical issues. Hope can I speak to someone without it costing me a fortune?
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Something_aboutDivina
(@StooshDivina) reported
@EE is actually customer service is up there with the worst When this contract ends never will I use them again biggest mistake leaving @O2
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Buzz Oled
(@BuzzOled) reported
@EE hi I can't make calls at the moment is the network down
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بدر
(@Its_Baadr) reported
@EE Hello, I’m trying to contact customer support to change my number, there seems to be no option to redirect me to the correct department. I could do with some help, thanks :)
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Celine
(@VinFox3) reported
@EE Hi Jo, it looks like this problem has stopped now, so no worries!
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Dan Clarke
(@dclarke802) reported
@EE trying to unlock my device to use another provider. My account has been closed and I can no longer access it. My IEMI number is not recognised. Can you help.
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Steven 🏴
(@seernevets) reported
@EE It’s in the central part of the house and on a side table with nothing around it. Been there since we moved in. Initially had Orange HBB (6years) moved to BT (5years) now back with EE and it’s been problematic since installed. Dropped connections, speed issues and patchy coverage
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kate
(@katiekenny9) reported
@hayleystirk @EE It’s so stupid that I’m being told two different things! I just want to know if I can order a new phone!