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EE Outage Report in Sunderland Bridge, County Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sunderland Bridge, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sunderland Bridge, County Durham, England 01/07/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sunderland Bridge, County Durham, England

The most recent EE outage reports came from the following cities: Washington, Bishop Auckland, Sunderland and Peterlee.

Loading map, please wait...
City Problem Type Report Time
United KingdomWashington Phone
United KingdomBishop Auckland Phone
United KingdomWashington Phone
United KingdomSunderland Internet
United KingdomPeterlee Phone
United KingdomSunderland Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Sunderland Bridge, England

Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • Hannah_Coll95 Hannah Collinson (@Hannah_Coll95) reported from Billingham, England

    Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE

  • FirbyJ_ Firby ⏱ (@FirbyJ_) reported from Brafferton, England

    @EE are you having problems in the north east?

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • WolsinghamEarl TheEarlofWolsingham (@WolsinghamEarl) reported from Wolsingham, England

    @EE They just took crap penalties. Apart from that they were ok

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • MarkMcAneny Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England

    @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

  • Churchill59 Graeme C. Halloway (@Churchill59) reported from Bishop Auckland, England

    @EE It is Tough with EE. Only the Staff Care You See. The Company is owned by BT. HERE : Poor/Non Existent Signal is Occasionally FREE! Perhaps It is Worth Considering T☆☆☆☆!!

  • Madams1994 Matthew Adams (@Madams1994) reported from Billingham, England

    @sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.

  • Joe__Monty Joe (@Joe__Monty) reported from Stockton-on-Tees, England

    Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • Bailz84 David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • alistairjohnso9 Alistair Johnson (@alistairjohnso9) reported from Stockton-on-Tees, England

    @AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal

  • luke_mxnt Luke 🦖 (@luke_mxnt) reported from Durham, England

    @EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • trevmitch76 Trev (@trevmitch76) reported

    @EE Hi there you're offering to help, yet I'm experiencing terrible customer service from EE. I’ve sent details via Dm and I’m just being fobbed of....Please help !!

  • trunks_85 Shea Farrell (@trunks_85) reported

    @EE I don't know Olivia, Enjoy customer service said that they cannot deliver tonight. They said they will get me booked in for the 8am to 10am slot tomorrow but the lady said she cannot access the booking system so I am left in limbo. I have 0 confirmation of anything

  • JoeRosc Joe Rosc (@JoeRosc) reported

    @EE hi I was using my phone today and all of a sudden the phone says no service? The phone isnt blacklisted and the sim doesn’t work in another phone also is pay as you go sim?

  • 2dlee Lee Bining (@2dlee) reported

    So @EE it's been over a month and I still don't have my Gaming Unleashed bundle. This is unacceptable and grounds to cancel. Texting UNLEASHED to 150 just gives me a standard reply telling me what keywords to use. Sort it please.

  • m34kane Kane (@m34kane) reported

    @EE seeing as you’re increasing bills by 4.5% due to “inflation” are you giving your employees a pay rude to match this inflation? Or can we cut to the chase and admit this is for @kevinbacon wages #crooks

  • yrubswed asum izak (@yrubswed) reported

    @Imperticus @EE @ThreeUK are the worst at this

  • VivBarth Viv barth (@VivBarth) reported

    @EE there is any issue with the network at BR6, its been five days I'm experiencing some issue via 4g, 4g modem, iPhone and android devices. I have an average of 300 ms latency. I can't even watch a YouTube and sometimes not even a music...

  • RichPayne17 Rich Payne (@RichPayne17) reported

    @EE No thanks, I'd rather just carry on sharing your service on twitter at this point.

  • _sharon_m_ sharon (@_sharon_m_) reported

    @EE The TV is the main problem as of now, yes

  • darrenjluckin Darren Luckin (@darrenjluckin) reported

    Just got my new phone from @EE and there is no plug in the box.... how am I supposed to charge it? Well done EE that’s a good start of switching over to you... making a new customer unhappy 😡😡😡😡😡