EE Outage Report in Sunderland Bridge, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 18: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sunderland Bridge, County Durham, England
The most recent EE outage reports came from the following cities: Washington, Bishop Auckland, Sunderland, Peterlee, Stockton-on-Tees and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
Phone | |
| Bishop Auckland |
Phone | |
| Washington |
Phone | |
| Sunderland |
Internet | |
| Peterlee |
Phone | |
| Sunderland |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE They have no idea that the problem!
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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Josh Stephenson
(@jstep__) reported
from
Birtley, England
@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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Ben Elliott
(@BenJohnElliott) reported
from
Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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Paul
(@PaulMan107) reported
from
Crook, England
@EE seem to be upgrading the network every couple of weeks. I gave no service.....again!
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@EE are you guys still working need help asap xx
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Michael Young
(@micky9nufc) reported
from
Lanchester, England
@EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier
EE Issues Reports
Latest outage, problems and issue reports in social media:
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sarah
(@xosassysarahxo) reported
Do people with a VPN on @EE have problems with no connection like @ThreeUKSupport ? I'm gonna have to switch to EE if customers have no issues. Absolutely fuming. Have had no problems all year now suddenly can't protect myself while on the internet with certain things.
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sarah
(@xosassysarahxo) reported
Do people with a VPN on @EE have problems with no connection like @ThreeUKSupport ? I'm gonna have to switch to EE if customers have no issues. Absolutely fuming. Have had no problems all year now suddenly can't protect myself while on the internet with certain things.
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Johnny
(@ProgWinds) reported
Just had a call from @EE about sending an emergency engineer out but they needed to send me £100 'compensation' before they could OK it! When my bank declined the international transfer he asked for my wifes card details which I didn't give! 1/2
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sarah
(@xosassysarahxo) reported
Do people with a VPN on @EE have problems with no connection like @ThreeUKSupport ? I'm gonna have to switch to EE if customers have no issues. Absolutely fuming. Have had no problems all year now suddenly can't protect myself while on the internet with certain things.
-
__lifeofpsalmmytee 🫶📸
(@Psalmmytee2) reported
@England @EE @BukayoSaka87 Foden can never.
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sarah
(@xosassysarahxo) reported
Do people with a VPN on @EE have problems with no connection like @ThreeUKSupport ? I'm gonna have to switch to EE if customers have no issues. Absolutely fuming. Have had no problems all year now suddenly can't protect myself while on the internet with certain things.
-
sarah
(@xosassysarahxo) reported
Do people with a VPN on @EE have problems with no connection like @ThreeUKSupport ? I'm gonna have to switch to EE if customers have no issues. Absolutely fuming. Have had no problems all year now suddenly can't protect myself while on the internet with certain things.
-
DaizensDa
(@RalstonBhoy) reported
@EE we have had issues for 7 weeks after changing to EE broadband and wrote to Claire Gillies. Can you confirm our complaint is with her. It has been two weeks since we emailed?
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sarah
(@xosassysarahxo) reported
Do people with a VPN on @EE have problems with no connection like @ThreeUKSupport ? I'm gonna have to switch to EE if customers have no issues. Absolutely fuming. Have had no problems all year now suddenly can't protect myself while on the internet with certain things.
-
sarah
(@xosassysarahxo) reported
Do people with a VPN on @EE have problems with no connection like @ThreeUKSupport ? I'm gonna have to switch to EE if customers have no issues. Absolutely fuming. Have had no problems all year now suddenly can't protect myself while on the internet with certain things.