EE

EE Outage Report in Sunderland Bridge, County Durham, England

Some problems detected

Users are reporting problems related to: phone, internet and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sunderland Bridge, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sunderland Bridge, County Durham, England 03/28/2024 11:35

March 28: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (36%)

    Internet (36%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sunderland Bridge, County Durham, England

The most recent EE outage reports came from the following cities: Sunderland, Newton Aycliffe, Bishop Auckland, Billingham, Washington, Chester-le-Street, Stockton-on-Tees, Peterlee, Consett, Stanley and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Internet
United KingdomSunderland Internet
United KingdomNewton Aycliffe Internet
United KingdomBishop Auckland Total Blackout
United KingdomBillingham Internet
United KingdomWashington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sunderland Bridge, England

Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

  • chrisfruss Chris Russ (@chrisfruss) reported from Spennymoor, England

    MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • RachelLBriggs Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • pdt9080 Lord Paul Thomas (@pdt9080) reported from Bishop Auckland, England

    @EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • MilkyJoe1974 Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

  • stegley1981 steve barnes (@stegley1981) reported from Sunderland, England

    @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

  • Bailz84 David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • MarkMcAneny Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England

    @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • lcrawford1983 Laura Crawford (@lcrawford1983) reported from Langley Park, England

    @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

  • DarrenMorgan Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • tongey93 Andrew Tonge (@tongey93) reported from Bishop Auckland, England

    @EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • daimo75 daimo75 (@daimo75) reported

    @lmoran89 @EE Never had so much trouble with my signal than when I went with ee. Absolute shower of ****

  • TopSlogan89 Cynchronic 🇺🇦 🇬🇧 (@TopSlogan89) reported

    @EE I've given up with you guys now. There is no way they have sold out. As they still show up on the website. Noone wants to help. You could quite easily just throw one on my contract. But no you want me to do it online even though I've told you numerous times that it won't work!...

  • rrggoox rebecca (@rrggoox) reported

    @EE hello. Is the live chat not working? I’m trying to speak to someone about upgrading but there is no option for the chat. Thanks.

  • marklemac marklemac Mark Burr  (@marklemac) reported

    @EE SO45 area, the signal sucks today, what’s going on ? Barely one bar, normally max signal.

  • Piskopat54Yazar Emrah #Trabzonspor (@Piskopat54Yazar) reported

    @EE hi I'm having issues to use my mobile data. I have restarted my phone but issue still remains. It shows 4g but no Internet access. I have got unlimited internet

  • drew_wwwwd ᕲᖇᘿᘺ 🍃🍂 🍁🍃🍂🦋 (@drew_wwwwd) reported

    Non fibre broadband area, so reliant on ADSL via @SkyHelpTeam (crap at best) & 4g from @ThreeUKSupport which has been utterly shite for days. Neighbour has gone with @EE for poss faster 4g so waiting on their results. If good it’ll be “goodbye 3” for both broadband & 2x mobiles.

  • MussadiqueLadak Mussadique Ladak (@MussadiqueLadak) reported

    @EE Unable to make phone calls as there’s a reported outrage in my area, (MK13) in Milton Keynes. This has been on going all. Unable to pnone EE as the call cuts out. How long will this issue last and are engineers working on the problem?

  • GeorgeAndison Old Man George💎 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GeorgeAndison) reported

    @EE Yes I got one from you and returned it in about 5 days, has the feel of a £50 pay as you go phone from a corner shop. Software was old and clunky unlike the smooth operation of a Samsung, the display doesn't flex when you press to unlock where as the Pixel did and never unlocked.

  • DKayzxx DJ SHAMONIX (@DKayzxx) reported

    @EE Had checks done which is how I came to the conclusion in previous comment , please don't patronise just fix your service

  • ducky1983 HRH Julie Duxbury - a certain sort of person 🇺🇦 (@ducky1983) reported

    @EE hi, what time are your customer service lines open til? I have just checked my current bill and I'm still being charged for something I cancelled on 28th March