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EE Outage Report in Sunderland Bridge, County Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sunderland Bridge, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sunderland Bridge, County Durham, England 04/24/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (27%)

    Phone (27%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sunderland Bridge, County Durham, England

The most recent EE outage reports came from the following cities: Durham, Houghton-Le-Spring, Stockton-on-Tees, Sunderland, Newton Aycliffe, Seaham, Chester-le-Street, Peterlee, Ferryhill, Stanley and Bishop Auckland.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Phone
United KingdomHoughton-Le-Spring Phone
United KingdomStockton-on-Tees Wi-fi
United KingdomSunderland TV
United KingdomNewton Aycliffe Internet
United KingdomSunderland Phone

Community Discussion

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EE Issues Reports Near Sunderland Bridge, England

Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:

  • DougJBacon TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

  • bevwils54169636 miss W (@bevwils54169636) reported from Stockton-on-Tees, England

    @EE Well i live in a small village and my daughter got a new I phone on ee. The reception was terrible she is 20 and just wanted to be on social media also she could never receive a call. We did complain but a few months half price was all they could manager.

  • S111WYS Shelley Wyse (@S111WYS) reported from Stockton-on-Tees, England

    Is TS18 3TU covered by @EE at all cos the signal is 💩

  • PaulMan107 Paul (@PaulMan107) reported from Crook, England

    @EE seem to be upgrading the network every couple of weeks. I gave no service.....again!

  • jstep__ Josh Stephenson (@jstep__) reported from Birtley, England

    @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

  • benlawson2 Benjamin Lawson (@benlawson2) reported from Peterlee, England

    Nice 2.7% increase on my phone contract again. Funny that the price of everything goes up expect peoples wages. **** off @EE

  • DarrenMorgan Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • MilkyJoe1974 Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • GavMcElroy Gav McElroy (@GavMcElroy) reported from Washington, England

    @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!

  • MichaelChapmanJ Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England

    @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

  • micky9nufc Michael Young (@micky9nufc) reported from Lanchester, England

    @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

  • DougJBacon TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

  • BenJohnElliott Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!

  • LiiL_Laauren Lauren Vardy (@LiiL_Laauren) reported from Sunderland Bridge, England

    @EE your website is rubbish. I can’t login it’s so frustrating 😤

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE They have no idea that the problem!

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KITTYWHISPER2 KITTYWHISPERER (@KITTYWHISPER2) reported

    Nice to see that @EE can't be bothered to respond to an unhappy customer. They're as unhelpful as #samsunguk Guess my next contract and handset will be from better companies

  • wdron Will Dron (@wdron) reported

    @Rhodos @EE I have so much trouble with EE signal in my home. It's fine down the end of the garden or out in the street. They told me to use WiFi calling, but that's often terrible, too. Vodafone had no issues so I can't wait to go back to them.

  • BertPeroni Mark McGregor 😎 (@BertPeroni) reported

    @EE must be the worst mobile phone company out there, ordered a new iPhone and they sent the f**kin wrong one ! Orange or BT cellnet were better

  • Y80EMM Emma Holloway (@Y80EMM) reported

    @EE Husband received shocking service today. Been trying to return a phone since November and sitting with a £400 fee on account just emailed CEO instead as getting absolutely nowhere.

  • demiafzalx Demi Afzal (@demiafzalx) reported

    @EE I can’t call you because my old sim has deactivated and my new one hasn’t activated. Help please, it’s been like 2 days and my sim hasn’t activated and I can’t get in touch with anyone :)

  • helenlou1987 нelen ♡ (@helenlou1987) reported

    @EE Hi. I’ve always had issues with my internet. And they’re still not 100% now. Can I request a booster plug? #ee @EE @ee

  • RickArrand Rick Arrand (@RickArrand) reported

    @EE I live in Bridlington, East Yorkshire . I have had no internet since early afternoon . Could you tell me when I am likely to get the service back . It is affecting both my working from home and home schooling

  • Fex329 Filippo Santarelli (@Fex329) reported

    @EE hi, my bill is overdue and I need a little time more. I use the phone to work (I'm an Uber driver) so if I get disconnected I will jot be able to work and pay. Can you help? Tried to call but it took too long and I have not found a chat opt in the app.

  • TJCT_ Thomas (@TJCT_) reported

    @EE Hi, i need some help regarding adding an Apple watch to my EE phone plan, spoke to some of your sale assistants pre-lockdown but can’t remember the deals they offered me!

  • LizBarr98512985 Liz B (@LizBarr98512985) reported

    @bt_uk @EE If you have an option to sign up with another provider, do it! I am fed up with BT wasting my time and not providing the service I am paying for. Complaint has yeilded no resolution. Totally shambolic, and appalling comms.