EE Outage Report in Sunderland Bridge, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 07: Problems at EE
EE is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (23%)
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Total Blackout (23%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Sunderland Bridge, County Durham, England
The most recent EE outage reports came from the following cities: Sunderland, Chester-le-Street, Seaham, Durham, Consett, Stockton-on-Tees, Peterlee, Houghton-Le-Spring and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Sunderland |
Internet | |
| Chester-le-Street |
Phone | |
| Seaham |
Internet | |
| Durham |
Phone | |
| Chester-le-Street |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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Mark R
(@MarkR1892) reported
from
Peterlee, England
@EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.
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Luke 🦖
(@luke_mxnt) reported
from
Durham, England
@EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx
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Graeme C. Halloway
(@Churchill59) reported
from
Bishop Auckland, England
@EE It is Tough with EE. Only the Staff Care You See. The Company is owned by BT. HERE : Poor/Non Existent Signal is Occasionally FREE! Perhaps It is Worth Considering T☆☆☆☆!!
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Firby ⏱
(@FirbyJ_) reported
from
Brafferton, England
@EE are you having problems in the north east?
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Alistair Johnson
(@alistairjohnso9) reported
from
Stockton-on-Tees, England
@AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Matthew Adams
(@Madams1994) reported
from
Billingham, England
@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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Joe
(@Joe__Monty) reported
from
Stockton-on-Tees, England
Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?
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Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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TheEarlofWolsingham
(@WolsinghamEarl) reported
from
Wolsingham, England
@EE They just took crap penalties. Apart from that they were ok
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Morgan
(@Dai_Villalobos_) reported
@Cymru @EE @LiamJCullen Hahahaha what the actual ****!!
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Jon Chadwick
(@JonD_Chadwick) reported
@EE Disaster. Phones don't work. App doesn't work. Website doesn't work. What is going on? Is there anyone there?
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Jon Chadwick
(@JonD_Chadwick) reported
@EE Finally got through to EE by using a different phone companies phone! Can't get through to EE on an EE phone! 15 minutes on hold, and then disconnected without the problem being fixed What is going on?
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Jon Chadwick
(@JonD_Chadwick) reported
@EE Terrible customer service. Need to contact you urgently and I can't get through by phone, on the app or on your website. What is going on?
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Jon Chadwick
(@JonD_Chadwick) reported
@EE We really need to speak to you and there are problems with your website and your phone lines. What is going on?
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amy
(@STCRead14303) reported
@EE hi, EE service in Royston Herts is totally down. No mobile data, no calls, nothing. Website is saying service good but clearly not. Let’s hope I don’t have an emergency where I need to contact someone
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Kav
(@GrumpyKav) reported
@EE No, I'm not a customer. You have the ref. Remove my number from your records. It's that simple.
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MotoJimmy
(@MotoJimmy3) reported
Hi @EE, I left my phone in for repair 2 weeks ago (Pixel 9 Pro) and the tracking says the device hasn't left the shop. Rang the shop and they say device has been shipped but not received. Tracking still not updated, no sign of device being repaired. Can you help??
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KRC
(@CurnainC) reported
The usual annual increase in April of £1.15 per month for the same pathetic mobile service across all networks but more so my own @EE. Printing money for themselves
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Simon Kidwell
(@simonkidwell) reported
After porting my number, I had a persistent issue with incoming calls that my previous provider couldn’t fix. Since moving to @EE, their outstanding customer service took the time and care to resolve it. Impressed!