EE Outage Report in Sunderland Bridge, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Sunderland Bridge, County Durham, England
The most recent EE outage reports came from the following cities: Sunderland, Durham, Seaham, Stockton-on-Tees, Chester-le-Street, Washington, Bishop Auckland, Billingham and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Durham |
Internet | |
| Seaham |
Phone | |
| Sunderland |
Wi-fi | |
| Stockton-on-Tees |
Phone | |
| Sunderland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Matthew Adams
(@Madams1994) reported
from
Billingham, England
@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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TheEarlofWolsingham
(@WolsinghamEarl) reported
from
Wolsingham, England
@EE They just took crap penalties. Apart from that they were ok
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Joe
(@Joe__Monty) reported
from
Stockton-on-Tees, England
Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices
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Graeme C. Halloway
(@Churchill59) reported
from
Bishop Auckland, England
@EE It is Tough with EE. Only the Staff Care You See. The Company is owned by BT. HERE : Poor/Non Existent Signal is Occasionally FREE! Perhaps It is Worth Considering T☆☆☆☆!!
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Firby ⏱
(@FirbyJ_) reported
from
Brafferton, England
@EE are you having problems in the north east?
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Luke 🦖
(@luke_mxnt) reported
from
Durham, England
@EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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Alistair Johnson
(@alistairjohnso9) reported
from
Stockton-on-Tees, England
@AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal
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Mark R
(@MarkR1892) reported
from
Peterlee, England
@EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Omaru
(@kuatoring) reported
Top advice don't use @EE as a broadband provider, £70 for installation on 17th Feb that is still not up, now they are telling me it'll be reviewed on the 14th and 29th of march, Its not just working from home. I can't arrange an energy provider because I'm never going to be home!
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n
(@ODELL555) reported
@EE ive topped up to get an unlimited data pack but its just taken most of the money ive topped up and put it on a £5 pack i didnt ask for please help!!!!
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DJ
(@IndyElevenFanDJ) reported
@EE hiya ee I plaaced an order for an upgrade earlier today for the S23 Ultra should be here tomorrow but I've not been sentt any email confirmation any help?
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n
(@ODELL555) reported
@EE ive topped up to get an unlimited data pack but its just taken most of the money ive topped up and put it on a £5 pack i didnt ask for please help
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Natasha Jose
(@NATJ111) reported
@EE Help!!!! How can I activate my daughters roaming as she is in Barcelona and can’t use her phone
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MGSteve
(@MG_Steve) reported
@KeronH @EE The problem is all the major networks do it, its not really indicative of a competitive market, almost bordering on semi-price fixing if everyone settles on an inflation + 4.9% increase.
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EE_Exceedingly_Expensive
(@EE_parody) reported
@DogMooster @EE @JamesPender13 Yay it also cost them money if your complaint goes over 8 weeks , don't let we fob you off
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Ginger Tucci
(@Ginger_Tucci) reported
@CodeAmidCoffee @O2 @EE At least on EE you can use you phone - the reception is great on my iPad & my work phone on EE - o2 are charging a premium for a service they can’t provide & is unusable.
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Joanne Dewberry - Networking Ninja
(@JoanneDewberry) reported
@EE I've been trying to login into my account for days it just says there's a problem? Do you know when this will be fixed?
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n
(@ODELL555) reported
@EE ive topped up to get an unlimited data pack but its just taken most of the money ive topped up and put it on a £5 pack i didnt ask for please help