EE Outage Report in Sunderland Bridge, County Durham, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sunderland Bridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Sunderland Bridge, England
The most recent EE outage reports came from the following cities: Crook, Chester-le-Street, Sunderland, Stanley, Consett, Durham, Newton Aycliffe, Stockton-on-Tees, and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Crook
|
TV | 2 days ago |
|
Chester-le-Street
|
5 days ago | |
|
Sunderland
|
Internet | 12 days ago |
|
Sunderland
|
Internet | 17 days ago |
|
Stanley
|
Internet | 1 month ago |
|
Consett
|
Total Blackout | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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John Adams (@Johnad25) reported from Durham, England@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely youโve got this one wrong...
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Lord Paul Thomas (@pdt9080) reported from Bishop Auckland, England@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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Marc Johnson (@marc3374) reported from Newton Aycliffe, England@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Marc Johnson (@marc3374) reported from Newton Aycliffe, England@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Ian ๐ช๐บ (@MilkyJoe1974) reported from Peterlee, England@__MICHAELPORTER @EE Itโs the fact that even after confirmation page they say they order never existed. Itโs not surprising as their website is awful for suck a big company
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steve barnes (@stegley1981) reported from Sunderland, England@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Eddy39 (@eddygraham39) reported from Craghead, England@EE submitted a complaint over a week ago via email. Itโs not been answered.
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paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. Sheโs 76 so doesnโt quite understand the technicalities of signals, transmitters etc so I said Iโd contact you.
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Chris Russ (@chrisfruss) reported from Spennymoor, EnglandMyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years itโll be goodbye @EE .
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John Adams (@Johnad25) reported from Durham, England@EE My wife had just spoken to your @EE retention team who agreed that weโve been treated worse than any case theyโve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, itโs just really rubbing the salt in.
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Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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Andrew Tonge (@tongey93) reported from Bishop Auckland, England@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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Luke Hockborn (@LukeHockborn) reported from Billingham, EnglandThought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ theyโre even worse ๐ฉ
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Alan D'Arcy (@weeweegie) reported from Washington, England@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! ๐ข
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Rachel Briggs (@RachelLBriggs) reported from Sunderland, EnglandI donโt know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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John Adams (@Johnad25) reported from Durham, England@benjymous @Plusnet Sounds much more like it from their customer services. Iโll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isnโt classy thanks again @EE.
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David Bailey (@Bailz84) reported from Durham, England@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Laura Crawford (@lcrawford1983) reported from Langley Park, England@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Darren (@DarrenMorgan) reported from Washington, England@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Fahy (@TomFahyNo1) reported from Darlington, England@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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Dan #Tech4Good Sodergren (@dansodergren) reported from Urmston, England@coastie61 @EE Nothing back yet. Its more that the extra was bundled and never used. And not had an iPhone which I would even play it on for 3 years. Didn't even know I had the offer. We will see. And let's hope for a positive outcome and a nice story out of it.
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Alex ๐ (@alexnewport_) reported from Plymouth, England@EE sick my that my phone is always on next to no signal since Friday ๐๐ผ๐๐ผ๐๐ผ๐๐ผ
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Anthony P Jackson (@lalonip3) reported from Sale, England@EE I understand you can't/won't resolve my complaint but I can't make a complaint to the Ombudsman until I've made it and you've rejected it.
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Just Craig (@JustCraigyp) reported from Sheffield, EnglandIf you transferred your number from @O2 to @VodafoneUK a week ago and youโve had nothing but trouble already (taken a week to port over and still not complete) if I cancel with Vodafone csn I still keep my number with @EE
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Andy Barton (@m7leicauser) reported from Manchester, England@EE Btw. No amount of complaining to @EE customer services over the years ever gets any improvement made. This poor service has been like this for years. Tbh, I donโt know why I renewed my contract with you the last time.
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Woolfall433 (@woolfall433) reported from Lymm, England@EE morning EE Not two much of Bad morning so know =))) I Hopefully u have good morning Newcastle ๐๐๐ค
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Jack Miller (@jackmillerrfc) reported from Edinburgh, Scotland@EE still waiting on a call back from phone calls at weekend. Following EE allowing someone to set a DD up in my name. Disgusting service, fraud company
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๐ถ๐๐๐๐๐๐๐๐๐๐ (@gundisalvus19) reported from Harrow Weald, EnglandI got tired of not getting a good answer to my problem, so goodbye @ThreeUK! ๐๐ผ๐๐ผ Hello @EE! ๐ค๐ผ
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Andy Barton (@m7leicauser) reported from Manchester, England@EE Itโs not 4G Iโm worried about. Itโs a signal good enough to make a telephone call Frankly, your service just isnโt good enough And we are not talking remote parts of tbe country here. We are talking about 3 miles from Manchester Airport or on the A49 in Cheshire @Photofeature