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EE Outage Report in Sunderland Bridge, County Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sunderland Bridge, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sunderland Bridge, County Durham, England 10/11/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sunderland Bridge, County Durham, England

The most recent EE outage reports came from the following cities: Seaham, Chester-le-Street, Durham, Newton Aycliffe and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomSeaham Internet
United KingdomChester-le-Street Internet
United KingdomDurham Phone
United KingdomNewton Aycliffe Total Blackout
United KingdomChester-le-Street Phone
United KingdomSunderland Internet

Community Discussion

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EE Issues Reports Near Sunderland Bridge, England

Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:

  • lcrawford1983 Laura Crawford (@lcrawford1983) reported from Langley Park, England

    @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • DougJBacon TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

  • DarrenMorgan Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • DougJBacon TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • micky9nufc Michael Young (@micky9nufc) reported from Lanchester, England

    @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

  • LiiL_Laauren Lauren Vardy (@LiiL_Laauren) reported from Sunderland Bridge, England

    @EE your website is rubbish. I can’t login it’s so frustrating 😤

  • BenJohnElliott Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • PaulMan107 Paul (@PaulMan107) reported from Crook, England

    @EE seem to be upgrading the network every couple of weeks. I gave no service.....again!

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • MichaelChapmanJ Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England

    @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE They have no idea that the problem!

  • jstep__ Josh Stephenson (@jstep__) reported from Birtley, England

    @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

  • MilkyJoe1974 Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

  • RachelLBriggs Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • shoreyo91 Mike (@shoreyo91) reported

    @EE can someone from EE customer services please get in touch, after a 46min call to upgrade from bt to ee, money taken I do not know when my phone is coming. I spoke to a Sophie. I have called bt and they cannot do anything about it. SOMEONE MESSAGE ME ASAP!!! Raging!

  • HoleyPanda HoleyPanda 🐼 (@HoleyPanda) reported

    I am not an @EE customer and considering how I've been passed from pillar to post by them over a simple task, I never will be. Literally been sent in circles and it's impossible to talk to a human being. Absolute disgrace.

  • thebigfellow67 The Big Fellow (@thebigfellow67) reported

    @EE can you please stop advertising with @DailyMailUK or I will need to reconsider my mobile phone provider. I am a business customer with a £200+ p/m spend with you.

  • clm2071 Septimus McClonk (@clm2071) reported

    Problems with the @EE app & website? Trying to make a payment but continually get logged out, when trying to log in again it just shows 'youve successfully logged out' page

  • Graeme43822200 Graeme (@Graeme43822200) reported

    @EE is there a problem with internet/broadband in Staplehurst? I have no internet…

  • philipkelly29 P.K.D. (@philipkelly29) reported

    @EE I upgrade in September but if you continue to support the daily mail i'll be moving elsewhere. #stopfundinghate

  • Mrs_B23 Beth (@Mrs_B23) reported

    @EE just feel that we were told the wrong information, and now we’ve paid £172 for something that your store team said would be sorted. That’s £172 that, like many, can’t afford to waste which is why we moved to BT in the first place. Been a loyal customer for so long!!

  • Mrs_B23 Beth (@Mrs_B23) reported

    @EE disappointed that when we went into store, and signed up to BT Package that you told us you would cancel with Sky and we wouldn’t have to do anything. What you didn’t tell us, is that you would only cancel broadband not TV so we have been paying £86 for the last 2 months.😡

  • karen25389 Karen G (@karen25389) reported

    @EE @rootmetrics Not for the past few days. Issue after issue after issue. Can't get a stable Internet signal for more than 10 mins - trying to work from home and failing.

  • abuumar1983 AbuUmar (@abuumar1983) reported

    Hi, really upset with my treatment from EE this morning. Forcing me to pay a £6 premium charge when I’m supposed to have a spend cap. Rest assured this loyal customer will be taking their and their family’s business elsewhere when my contract runs out. @EE