EE Outage Report in Hammersmith, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Hammersmith come from postal codes W6.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hammersmith, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 11: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hammersmith, Greater London, England
The most recent EE outage reports came from the following cities: Croydon, Harringay, London, Southwark, Hackney, Ruislip, Wandsworth, Hounslow, Camden Town, City of London, Islington, Waltham Forest, Greenford, Wembley and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hammersmith, England
Latest outage, problems and issue reports in Hammersmith and nearby locations:
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...
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Radh
(@radhthefirst) reported
from
East Ham, England
@EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.
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Abigail K
(@abikatldn) reported
from
Bromley, England
According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.
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Brad
(@bradders2203) reported
from
East Ham, England
@Ofcom I really need help with an issues that has been going on with @EE fir months now. I have been paying for a server e that is barely working in my area and not been offered any part of my bill money back even when I’ve asked. I have had to resort to moving networks....
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs
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paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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Anit
(@anit3) reported
from
Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
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James
(@jfkent93) reported
from
Wandsworth, England
Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....
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Callum
(@Callum_Walker96) reported
from
City of London, England
@EE how do I cancel my rolling contract
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Anit
(@anit3) reported
from
Brentford, England
@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
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Anit
(@anit3) reported
from
Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Samantha-Jay Clegg
(@07samanthajay) reported
from
Walthamstow, England
@EE I can’t set up a direct debit for my bill because when I log in it says I’m not the account holder! please help!!
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Gareth Wyn
(@garethwyn70) reported
from
Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
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Richard Knights
(@dknights) reported
from
Wandsworth, England
@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
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mark garratt
(@markjg65) reported
from
Camberwell, England
@EE the mobile signal is very poor and sometimes non existent in SE24 currently
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KatyHughes🖤
(@KatyJaneHughes) reported
from
Poplar, England
@EE hi , I am looking to upgrade could someone help me please Thanks
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Iciclelolly
(@SLeet73641) reported
@LydiaEmillen @EE Yup 2 and a half months dancing around incorrect advice from EE. 3 out of 5 work days each week no Internet. Job hunt interviews cancelled because of poor Internet. 😭The only thing EE is good at is taking a pile of money from your bank. Make sure you cancel DD and pay manually.
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Paul Cowan
(@PC2502) reported
@EE is it me, or is your network getting worse??? Patchy 5G and slow slow slow speed.
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Natalie Orchard
(@natalieorchard) reported
@EE I have managed to get through to that help now. It’s trusting though as it’s saying it’s an outside fault and will take 2 business days to fix, meanwhile I have 1 bar of 4g signal
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Tracey Morrissey
(@Traceyteebone) reported
@EE Then I would like to report that this is a scam! Caller told me he could escalate my complaint and wanted to direct me to download an app for a refund. Sounded dodgy so I hung up.
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Iciclelolly
(@SLeet73641) reported
@KimAlexandraUK @bt_uk @EE I have experienced the same. Absolutely atrocious service and incorrect information from EE. Been a BT customer long time, got forced to EE and it is terribly appalling.
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RL 🏴
(@Rian_180) reported
Been a @skytv customer for years and recently went over to @EE because I didn't feel like I was being valued as a loyal customer with sky. But im not a fan of EE tv at all so a jump back may be on thr cards if the offer is worth it! Got sold a dream and a load of messing about!
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Iciclelolly
(@SLeet73641) reported
@KimAlexandraUK @bt_uk @EE They lie to us and shove us BT customers over to EE Mobile broadband, which is ****. Actually BT broadband still operates and still runs copper and fibre. I am getting BT installation AGAIN later this month. Don't waste time with EE, everything they say is Bullshitt.
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Lee
(@Lee_T6) reported
@EE I spoke to 2 different people and they were both very nice but neither were able to resolve my issue 😢
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Kanuba.Jr
(@PrimaryMike) reported
@EE The EE App and the General online EE service is literally the worst of any experience I use. Complicated, over designed, unclear. It is dead simple to explain how to roam, how to gift data etc. etc. yet somehow these options have been over complicated. Year in, year out
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josh007gamer
(@j007gamer) reported
@EE You have closed my complaint with zero investigation please send me a deadlock letter or have someone from the executive team reach out to me