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EE Outage Report in Hammersmith, Greater London, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Hammersmith come from postal codes W6 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Hammersmith, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hammersmith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Hammersmith, England

The most recent EE outage reports came from the following cities: London, Southwark, Poplar, Croydon, Wembley, Hammersmith, City of Westminster, Tower Hamlets, Wandsworth, Barnet, Enfield Town, Greenford, City of London, Thornton Heath, and Stanmore.

CityProblem TypeReport Time
London Wi-fi 46 minutes ago
London Internet 15 hours ago
Southwark Wi-fi 15 hours ago
Poplar Internet 19 hours ago
Croydon Total Blackout 20 hours ago
London Internet 21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hammersmith, England

Latest outage, problems and issue reports in Hammersmith and nearby locations:

  • sandy118118
    S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

  • WhitebreadDanny
    Danny Whitebread (@WhitebreadDanny) reported from Camberwell, England

    .@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.

  • jadesharp1992
    Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @dmills87 @EE I agree with you, they should really support quick transfer!

  • acetrigger
    Ace (@acetrigger) reported from Walthamstow, England

    @EE hi can someone help me. I was at the final stage of upgrade and the phone cut out.

  • jadesharp1992
    Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

  • HugoSlime
    Hugo Slime (@HugoSlime) reported from Walthamstow, England

    So after 3 of @EE #broadband "quality" assurance team break their appointments with no apologies with one lying about trying to phone late, the fourth says reason for poor service is my @Sonos equipment. So I have to live without sounds for 24hrs. #ee #badcustomerservice

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

  • JamieSenitt
    Jamie (@JamieSenitt) reported from Kingston upon Thames, England

    @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

  • robinhamilton77
    I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • billyscott31
    Billy (@billyscott31) reported from City of London, England

    @EE Had the same problem yesterday morning. So far so good today. What was this caused by?

  • gauravleo7
    TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

  • mmuehlberger
    Markus Mühlberger (@mmuehlberger) reported from London, England

    @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

  • jackjctaylor
    Jack Taylor (@jackjctaylor) reported from Islington, England

    @MattDronfield @MarcAllera @EE It’s still nothing to complaint at!

  • mmuehlberger
    Markus Mühlberger (@mmuehlberger) reported from London, England

    Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

  • gauravleo7
    TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

  • AgentGrizzle
    AgentGrizzle ™ © (@AgentGrizzle) reported from Tottenham, England

    Hello @EE 👋 Just wondered, as a current customer on a soon to be expired Swappable Benefits plan with you, if I were to put my SIM card into a 5G enabled phone, would I gain access to 5G signal or would I still only have 4G access? (Hope this makes sense)

  • gauravleo7
    TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

  • Jamiecdixon
    Jamie Chapman Dixon (@Jamiecdixon) reported from Spelthorne District, England

    @EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam

  • 75Snapper
    GraemeT (@75Snapper) reported from London, England

    @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

  • J5752x
    Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • RobotsEatSoup
    Rhys Brown (@RobotsEatSoup) reported

    @EE I got a call a couple weeks ago saying if I change to 5G you’d make my contract cheaper but instead you’ve charged me for an additional number. I’ve been waiting on the phone to customer support for ages. Why have you always gotta mess with my ****.

  • MissSAHolmes
    Sarah 🦋 (@MissSAHolmes) reported

    @EE absolutely disgusting and totally misleading service at EE Fosse Park Leicester today! 🤬 not happy & funnily enough there is no manager at the store! Funny that!

  • boyede_timothy
    Olugbenga of Ondo (@boyede_timothy) reported

    @im_Kappachino @EE Brother I wish I could be of help to you but I am in trenches...

  • modboxer
    official modboxer🥊🛵✌ (@modboxer) reported

    @EE hello,can I get a service check for my area please...online chat don't seem to carry the same info as yourselves

  • im_Kappachino
    Kappachino® (@im_Kappachino) reported

    @EE Please i am in France and my sim is not working, not to now talk of data usage not been accessible. I paid for a month roaming before i left the UK. Pls kindly assist

  • tavonyms
    Vas (@tavonyms) reported

    Why has @EE stopped signal boosters in people's homes where their signal is very poor? My daughter lives on an estate on the northern edge of Dunstable, been an @EE customer for 14 years and now can't get a phone signal since the booster was disabled.

  • Ne0nnet
    🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported

    Are there no signal boosters at #BeautifulDaysFestival ? @O2 @EE @VodafoneUK

  • Glamstars22
    Glamstars 2022 (@Glamstars22) reported

    @EE Hi I’ve received my Sim Only Pay Monthly Sim and I would like to transfer my old o2 number over the BT agent who I spoke to yesterday when I placed the order did the whole PUK code then help please how do I do it

  • AndyKey45713388
    Andy Key (@AndyKey45713388) reported

    @EE I’m back today so hopefully I don’t have any issues

  • NatashaTomlin3
    Natasha Tomlin (@NatashaTomlin3) reported

    @EE Your customer service beggars belief! Iv'e called 9 times over the weeks and it says up to a 10 min wait - as I write this I'm at 28!