EE Outage in Stone, Kent, England

@pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.

It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

@EE nhs discount codes are not working for upgrades

@EE Is the app down?

@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

@EE Hi. Please look into my DM tomorrow please regarding technical issue with EE perks website/reset password link not being sent to Me

Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

@EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

@EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

@markgosy @EE At least they have a pretty decent Wi-Fi service on the low level platforms, but it isn't ideal. I think there's soon going to be work on the Northern City Line (Drayton Park to Moorgate), starting perhaps with platforms and then the tunnels. Can't remember all the details.

@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

@officialsouthn @EE You to ,I'm in W1 and since 4 weeks the Internet has been working so badly, we got 3-4h of Internet a day if we were lucky, I don't know what solution they gave me but after 5 calls to customer service and chatting on twitter the solution they gave me is upgrading

@EE @EE another day another no Internet connection from EE which has been going one for 1 month, ..everyone I talked to gave me a different answer to what the problem could be the final phone call with customer service they said: you need to upgrade..so your best solution

@EE another day another no Internet connection from EE which has been going one from 1 month, ..everyone I talked to gave me a different answer to what the problem could be the final phone call with customer service they said: you need to upgrade..so your best solution

@EE Is the upgrade page down?

@EE when can I expect you to upgrade your systems in my area, little to no useable signal. Been like it for years. signal box/wifi calling is all well and good when I have broadband..(BT)

@EE Received a txt, contacted your unhelpful customer service and was categorically told it's government policy for EE to rise prices with inflation? The complaint was closed after Helen in your Exec Office rudely ended the call after 2mins. EE's customer experience is horrific!

@EE and @MarcAllera 2 days trying to get a resolution after #EE sent me an email stating they have received the upgraded phone and are happy Yet #EE still refuse to give me back the £550 taken out of my account. Solicitor now instructed and the bill for #EE will be £3,000+.

Awful experience with @EE today. Was left soo distressed and the call taker hung up and didnt call back. *collects pac code* @VodafoneUK can you do better?

@EE Don’t worry, it’s not at an intermittent issue, it’s constant. At home and the spot I was in.

@EE And of course you ignore that tweet and fail to comment on it