EE Outage Report in Chatham, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Chatham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Chatham, Kent, England
The most recent EE outage reports came from the following cities: Leigh-on-Sea, Sittingbourne, Gravesend, Maidstone, Grays, Greenhithe, Gillingham, Stanford-le-Hope, Southend-on-Sea, Chatham and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| TV | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Chatham, England
Latest outage, problems and issue reports in Chatham and nearby locations:
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Shepherd
(@AlShepherd123) reported
@MarinaPurkiss @EE Just cancelled my EE business contracts, been ripping me off for 3 years, website never works and customer service line is in a language that you cannot understand. Do not choose EE business, truly awful
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Richard Atherton
(@rmabolton) reported
@MarinaPurkiss @EE It’s joint with BT who are equally inept and arrogant, they operate with a complacency that they don’t need to offer any type of customer service because they once had a monopoly, others are cheaper & offer much better service
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Anne Shuker
(@twoarmadillos) reported
@TVK_Performance @MarinaPurkiss @EE I have found that taking to X to highlight an unresolved problem catches their attention and gets things sorted without hours in an automated menu world.
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Well meaning AMHP
(@veggiebrekkie) reported
@MarinaPurkiss @EE This is interesting Marina. I was abroad earlier this year and used local esims and physical sims. EE are saying chargeable calls were made despite setting the phone to the local sim/esim. Over the past 18 mths the tech side has really deteriorated as has their customer service.
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Mr Chips
(@highburyhigh1) reported
@MarinaPurkiss @EE I had the same thing with Sky......£133 for a call i never made.....CORRUPTION !!
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Kelly 🫨
(@kellythe4th) reported
@MarinaPurkiss @EE I met an elderly lady in McDonalds and ended up talking about her mobile and internet. She was being charged £70 a month and had no clue why. This is something that seriously needs looked into. That poor woman. I tried my best. It was also EE she was with.
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ᴰᵃʷˢ ♕
(@DAWS_ON_) reported
@Rollsie7 @EE Nope they haven't lol, I was still installing it 12 months after that was announced.. and the head ends are easy to change.. it's a mast issue, they've had to take one down
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Phil Radbourne
(@PhilipRadbourne) reported
@MarinaPurkiss @EE Terrible company. Avoid them.
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Katherine
(@Astro_Katherine) reported
@EE is there any chance to speak to a person via dms instead of an automated reply? I tried your website/app but as I’m no longer a customer i cant login or use 150
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💙Susan Robinson 🌹🐞💙🐝🐈🐈🐝💙
(@hatetorycuts) reported
@MarinaPurkiss @EE Yet another customer being taken advantage of by EE The migration from BT has been utter chaotic shambles BT still bill me 6/12 on EE cut phone off & then said my number has gone Forced to have new one Hateful business Corrupt incompetence