EE Outage Report in Chatham, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Chatham come from postal codes ME5 and ME4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Chatham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Chatham, Kent, England
The most recent EE outage reports came from the following cities: Maidstone, Gravesend, Chatham, Grays, Stanford-le-Hope, Sheerness, Rochester and Canvey Island.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chatham, England
Latest outage, problems and issue reports in Chatham and nearby locations:
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Monika Matis
(@monikamatis) reported
from
Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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Bekah Chloe
(@BekahChloe7886) reported
from
Gravesend, England
@EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡
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Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same
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Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Nicola Jones
(@Bould2007Jones) reported
from
Sittingbourne, England
@EE waiting to cancel contract mobile 10 mins plus waiting
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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mark longhurst
(@scholes1976) reported
from
Snodland, England
@EE is there any service problems.
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Chris Martin 🇫🇷🇩🇪🇪🇸🏳️🌈
(@linguist1980) reported
@EE I’m sorry - your customer service at the moment is terrible. Call #1 hold for 37 mins to only speak to someone for less than 2 mins who then put me on hold again AND DISCONNECTED THE CALL. Call #2 hold AGAIN, and STILL on hold…I’m not paying my bill until it is corrected.
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Ben Graves
(@ben_graves) reported
@ee how do I get broadband support without texting your feckless support bot? It keeps asking my for a number that doesn’t exist on a fttp package?
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Nick
(@_nicks_tweets) reported
@EE hi content lock has been enabled on my PAYG account. I never asked for this nor do I want it. Its blocking me from looking up a brewery in Austria! I’m a tourist who doesn’t have a UK address or credit card. HELP please.
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James Wells
(@JamesPictures) reported
hey @EE , you know it's impossible to order broadband via your website right now ? after you put an existing EE mobile number in, it just waits forever. Tried it on 2 different browsers, something is broken on your end.
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petercb30
(@petercb30) reported
@EE can't believe the service I have just not got from your branch in the belle Vale shopping centre just had to leave
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Albie Espinola
(@AlbieTheArtist) reported
@EE @glastonbury Your customer service is horrid! I’ve got £170 phone bill cos you’re charging me for 2 wifi numbers, I don’t even use!!!!
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𝗥𝕠𝕓𝕖𝕣𝕥 𝕁.
(@isee_colors) reported
@EdwardFerguson_ @Joshxx_Official @EE Yes that is T-Mobile Ultra Capacity probably band 71? Either way - I am satisfied with the service and never thought I would say that.
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Steve Mackie
(@1SteveMackie) reported
@EE I have already set in motion new sims and alternative equipment as your service being discontinued is threatening my business. I had to act quickly.
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Scotch Square Sausage
(@sssausage1488) reported
So my elderly mother has recently moved house. She had 250mb BB through @EE at her old address and got good speeds. Since moving (stayed with EE) her speeds have dropped to 9mb. EE still charging her £62 a month for this. For 9mb. Been told she has no right to cancel? This right?
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Char 🌻👩🏻🦽
(@lunarchar_) reported
@EE is the website down? We’re trying to upgrade and got the end but I can’t tell if it went through or not?