EE Outage Report in Chatham, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Chatham come from postal codes ME4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chatham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at EE
EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Chatham, Kent, England
The most recent EE outage reports came from the following cities: Southend-on-Sea, Rochester, Maidstone, Gravesend, Chatham, Grays and Stanford-le-Hope.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Phone | |
| Rochester |
Internet | |
| Maidstone |
Phone | |
| Rochester |
Phone | |
| Maidstone |
Internet | |
| Gravesend |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chatham, England
Latest outage, problems and issue reports in Chatham and nearby locations:
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob)
(@WoWnut) reported
from
Aveley, England
@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Currie (he/him)
(@AlanCurrieEMT) reported
Been a loyal @EE customer for over 10 years and I am absolutely disgusted by their 14.4% price increase on contracts. Absolute disgrace 😡. Yet another company engineering more profits for the mega rich bosses as I doubt the EE staff will see a 14.4% increase in their wages.🤬
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Jay Baldwin
(@NoLeggedNinja1) reported
@EE Doesn’t matter about being upfront! You’re joking the others in making living very hard for us folk. 20+% in two years is ridiculous and the network hasn’t changed in those two years! Not at all
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Kevin Paul James
(@KevinPaulJames) reported
@EE Customer service absolutely appalling. Zero common sense in the EE shop to help someone who had their phone stolen. Dismally disgraceful. #eecomplaints @EEComplaints
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Andy Leather
(@asleather) reported
@RichardJMurphy I received the same from @EE. This is on top of the several text messages from them promising to call, which never happens. I’ve been overcharged for over 18 months which apparently is my fault. Marvellous organisation
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James 🇬🇧
(@ItsJamesPowers) reported
@EE I Need help. Your #MyEE system is all over the place. When I click on my tablet it's showing incorrect information. I need the plan re-building. 😭
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Phil Simpson
(@codeprint) reported
@EE @bignes1080 Rubbish.....you're taking advantage of your customers, after some 20 years of being a customer I think its time for me to shop around.
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My Name
(@SneakyBear1987) reported
@Up_Za_Daisy @EE @ThreeUK I get about 70 Mbps on Mobile Data. I go places and I loose signal or it's very slow. Rather annoying
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My Name
(@SneakyBear1987) reported
@Up_Za_Daisy @EE @ThreeUK Offft. Was a poor hamster run to death in its hamster wheel at that speed? I get what you mean. If they say you'll get between day 60Mbps and 80Mbps, then it should be that not below 60Mbps.
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Joanne
(@joanne_l_t) reported
@kimltobin @O2 @EE Cancel in your 14 day cooling off period…run for the hills! You will never get a signal!
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Richard williams
(@richard_rjw72) reported
@EE @alexraecoaching It's a shame they were unable to use the £800+ million profit from 2022 to invest in their network and just had to profiteer from high inflation instead