EE Outage Report in Chatham, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chatham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Chatham, Kent, England
The most recent EE outage reports came from the following cities: Gravesend, Maidstone, Grays, Greenhithe, Gillingham, Stanford-le-Hope, Southend-on-Sea, Chatham, Sittingbourne and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
Internet | |
| Maidstone |
TV | |
| Grays |
Total Blackout | |
| Greenhithe |
Internet | |
| Grays |
Phone | |
| Gillingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chatham, England
Latest outage, problems and issue reports in Chatham and nearby locations:
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Nicola Jones
(@Bould2007Jones) reported
from
Sittingbourne, England
@EE waiting to cancel contract mobile 10 mins plus waiting
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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mark longhurst
(@scholes1976) reported
from
Snodland, England
@EE is there any service problems.
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Monika Matis
(@monikamatis) reported
from
Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Parker
(@Parker1958) reported
@EE I upgraded my phone this morning and spoke to someone at 7pm but my internet has been cut off. I’ve had enough of this. Please don’t ask me to ring you my new contact is £89 but hasn’t even started. I will cancel it no problem
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Lee-Anne
(@LeeAnne_is_here) reported
@EE I have been on the phone or chatting to you for 3 and a half hours. With absolutely no resolution. The last phone call to CS was oh Email these people they will be able to help. Asked what the response time is. "I don't know, it's quicker if you do it though". Seriously.
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ian booth 🌈🏳️🌈
(@Booth82Ian) reported
@EE Having really poor WiFi since Friday. Can’t stream anything without it being really low quality and no chance of online gaming. Really need help.
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Florence Batt
(@ILuvLewisHam) reported
.@bt_uk @EE really sold me a lie - appalling service.
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Autism Milton Keynes
(@AutismKeynes) reported
@EE £15 with data it doesn't work so I need a refund. it's easier to sue then under the consumer rights act 2015. can you please send details of where to send paperwork for this to proceed further.
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Niki 💜 ◟̽◞̽
(@NikiNoox) reported
from
Bournemouth, England
I'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!
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Kelly
(@KelsterWelster) reported
@EE Can anyone help? I can't actually call you as I have no mobile signal (I'm with you)for the past 6 months (previously reported and you can't explain it)whereas it used to be perfect & now my wifi is shocking. Going down SEVERAL times a day. Not ideal when working from home.
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Mrs MM
(@rmaxmac) reported
@EE absolutely shocking EE coverage this w/e laughing at the tv adds boasting about coverage..can’t even send an email!!! I have 6 x EE accounts, terrible service!!!! #westscotland
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Amy McConville 💙
(@One_Lung_Amy) reported
@EE My mobile signal has been incredibly low all day. After turning airplane mode on and off it goes back up for 2-6 mins approx before dropping again. I’m in W13 and I reported it hours ago but I’m fed up now – is it an issue with my handset or phone mast?
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Jake
(@JakeLCartwright) reported
@EE I never picked up my order from store, and store say they have returned to distribution via channeled returns. As I never collected device, please tell me why this device is still active on my account 3 weeks later. I have continually asked this be removed.