EE Outage Report in Chatham, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Chatham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Chatham, Kent, England
The most recent EE outage reports came from the following cities: Gillingham, Southend-on-Sea, Rochester, Maidstone, Gravesend and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chatham, England
Latest outage, problems and issue reports in Chatham and nearby locations:
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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mark longhurst
(@scholes1976) reported
from
Snodland, England
@EE is there any service problems.
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kilt & Sari
(@johnandgurjit) reported
@EE What are you doing to fix problem in checking data usage on a 120GB 12 month Sim package 2 months in and still can't get access. Your shop staff know of issue but couldn't or wouldn't help. Also unable to use in France or buy addon
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Yasser Khan
(@Yass1Khan) reported
@EE what’s going on with your network, was Deon for 8 hours yesterday and it’s the same again today, this can’t be happening I’m missing too many calls, there’s need to be some kind of compensation for this.
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🇸🇦
(@xThrivingx) reported
@EE I need help recovering my EE number. Can I DM you the details ?
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Shane Deery 📱
(@_W33_Shane) reported
Hey @EE why are your door to door sales people knocking on peoples doors at 9am on an fecking Monday morning to try & get more people to sign up to your broadband service good job I am only back from work & stop trying to sell stuff to people who don’t need it 😡
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𝔏𝔞𝔴𝔯𝔢𝔫𝔠𝔢 𝔉𝔦𝔰𝔥𝔟𝔢𝔯𝔤𝔢𝔯 🕊️🏴☠️
(@LFishberger) reported
@EE No, I always have RCS switched off. And it's been doing it for ages. Never used to happen with PlusNet.. so maybe it's an EE protocol or something?...
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Rob 🇺🇦
(@MK_Rej) reported
How can @EE claim to be the best mobile phone company for 10 years running. Can anyone please verify this. Their customer service centre in Scotland is nothing short of diabolical. #customerservice
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ray bance
(@mr_bance) reported
@EE What is up with the signal in Ng13 Bottesford? Absolutely rubbish at the moment?
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Russ Price
(@Russ414uk) reported
@EE is there a problem with mobile data coverage in the Bretton Centre area of Peterborough please, postcode PE3 8DX? Mobile data hasn’t worked for several weeks now and I can’t get any details via the coverage checker. Thanks.
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941tech
(@941_tech) reported
@EE absolute mess getting an eSIM sorted. Store staff haven’t a clue, no service for over two days. eSIM doesn’t activate. Round in circles trying to get support. Best part they want to text me a code - er, yeah that would be something I need a connection for I think.
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John McMillan
(@BlueJayyyyyyyyy) reported
@ItsJamesPowers @EE No way!? What one did you go for? I’ve spoke to several people. Some of them even lying out right telling me “no pro max devices have been shipped”. Response seems to be “awk well you’ll just need to wait”. I ordered at 1.04pm on 12th for them to cancel and make me reorder