EE Outage Report in Chatham, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Chatham come from postal codes ME4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Chatham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Chatham, Kent, England
The most recent EE outage reports came from the following cities: Stanford-le-Hope, Southend-on-Sea, Maidstone, Chatham, Sittingbourne, Rochester, Gravesend and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chatham, England
Latest outage, problems and issue reports in Chatham and nearby locations:
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Maisam Datoo
(@MaisamDatoo) reported
@EE still waiting for my letter in order to take my complaint on to the Ombudsman and a recording of our phone call where the reception really was abysmal.
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James Smith
(@smudga_3108) reported
@EE My issue’s that I get told “we dont seem able to find the problem” which is a denial that there is one. I pay a lot of money (£86 for my £75 price plan) to receive an unreliable service. Yet when I message you for help, its feels like a shoulder shrug & a “cant find the problem”
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Kris
(@Kris08860201) reported
@SaesnegBen @bt_uk @EE I have had the same problems on and off with BT since I joined but lately it’s better🤞 it stays the same 👍
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Paul Mcevoy Clarke
(@pmcevoyclarke) reported
@EE can I please request a direct number to the complaints please. Tried 150 colleagues and been told they can’t help me.
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James Smith
(@smudga_3108) reported
@EE Ive complained about signal time & time again, all I ever seem to get is “we cant find a problem” or “there may have been maintenance in the area”. Your customer care once locked into a contract is diabolical. You’re clearly a firm who are all about the money and I’ve had enough!
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Bloom Bakers
(@BloomBakers) reported
@EE I would like to cancel my account. I don't know my mobile number as I never used it I do have my account number. Can you please let me know who I can email or call since I have no mobile number to give? Thanks!
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Charlene Fitch
(@CharleneFitch4) reported
@EE ... May I ask why ******** is your Internet so ****🙃 and whenever I speak to the people based wherever you are and they send out an engineer they tell me there is **** all they can do about it... literally had enough🙃
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Wendy Woo
(@wendywoobruno) reported
@EE I need help please
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Chris Davies
(@RubbishNo3) reported
Went back to @EE over a month ago and had my phone delivered about a month later. 2 days later they still haven’t activated my sim!! I knew I’d made a mistake going back to them. I never had problems with BT.
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alain tyrell
(@alaintyrell) reported
@EE EVERY BLOODY TIME I GO TO LOGIN YOU HAVE FORGOTERN MY PASSWORD ' SO ONCE AGAIN I CANT LOGIN