EE Outage Report in Chatham, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Chatham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Chatham, Kent, England
The most recent EE outage reports came from the following cities: Sittingbourne, Gillingham, Southend-on-Sea, Rochester, Maidstone, Gravesend and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chatham, England
Latest outage, problems and issue reports in Chatham and nearby locations:
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob)
(@WoWnut) reported
from
Aveley, England
@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Michael
(@mmichael_mc) reported
@EE No help there, ee only concerned about billing me for something they can’t provide @EE
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Clive Evans
(@Clive_69) reported
@a1iceffion @EE Sorry to hear this!! Hope you get this sorted soon. I really can’t believe someone else is having the same issues!!😡
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Christian Cawley
(@ChristianCawley) reported
@EE i have an old phone locked to your network that I wish to give to my mother in law. Your website tells me to call you; your phone line gives no option to solve my request or speak to anyone. Please help!
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SJ Evans
(@evz76) reported
@EE - incredibly I've been told you offer no ability to do conference calls or merge calls for your customers. Surely it's a joke? A bad one, but a joke in 2021!
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shannon🌻
(@shannonpaxton__) reported
Never in my life have I received such shocking service. @VodafoneUK @vodafoneservice my issue has been ongoing since November with no resolution, no contact that wasn’t first initiated by myself and no compensation. Hi @EE fancy yourself a new customer huns?👋🏻
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Crackedankles
(@crackedankles) reported
@EE any reason why you repeatedly hang up on customers after 45 minutes as soon as they mention compensation (which you promised us)? Once I can understand but three times?!? That’s a whole Friday afternoon you owe me. Awful, awful customer support. #cowboys
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James Hunter
(@thejameshunter) reported
@EE considering your a phone company you take ******* ages to answer calls. Sick of waiting on on hold to discuss rectifying your **** ups. Everything Everywhere. Bollocks Get some more staff you useless *****.
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Paul Slater
(@Mushcado) reported
The one disadvantage I have working from home in a rural area is relying on 4G for internet. When it’s UP it’s great, when it’s DOWN it’s a nightmare. I use a 4G router with a @EE SIM that seems to be effected by heavy rain! iPhone 4G reception is OK all the time. Today it’s bad.
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Kerry
(@KerryJones45) reported
@EE I really don't think its acceptable to make yet another increase to mobile phone contracts!! I certainly will be leaving ASAP. I never had increases like this with other providers!
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Lisa
(@houseofpearl4) reported
@EE trying to see if am eligible to upgrade my current home router to unlimited data for £55. can’t get through to anyone, can you help me out. currently have home router at 200gb and it’s not enough. thanks in advance.