EE outages and service status in Chatham, England

Problems in the last 24 hours in Chatham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chatham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chatham, England

The most recent EE outage reports came from the following cities: West Malling, Southend-on-Sea, Stanford-le-Hope, Gillingham, Sittingbourne, Rochester, Gravesend, Chatham, Maidstone, and Grays.

City	Problem Type	Report Time
West Malling	Internet	6 days ago
Southend-on-Sea	Wi-fi	14 days ago
Stanford-le-Hope	Internet	18 days ago
Gillingham	Phone	30 days ago
Sittingbourne	Internet	1 month ago
Rochester	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Chatham, England

Latest outage, problems and issue reports in Chatham and nearby locations:

• 
  Poppy Jeffery (@BBCPoppy) reported 12 seconds ago from Maidstone, England

  @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

• 
  Nicola Jones (@Bould2007Jones) reported 1 minute ago from Sittingbourne, England

  @EE waiting to cancel contract mobile 10 mins plus waiting

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 9 minutes ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  Bekah Chloe (@BekahChloe7886) reported 9 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported 10 minutes ago from Southend-on-Sea, England

  @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

• 
  Vikki Lisa xo (@VikkiLisa) reported 15 minutes ago from South Ockendon, England

  @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

• 
  Rahim Shivji (@RahShivji) reported 18 minutes ago from Gillingham, England

  I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

• 
  Rob Cockerton (@bertie_cee) reported 19 minutes ago from Gillingham, England

  @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

• 
  Rob Cockerton (@bertie_cee) reported 30 minutes ago from Gillingham, England

  @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

• 
  The Lefthand Low Golfer (@Grum90379158) reported 39 minutes ago from Rochester, England

  @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

• 
  Lauren T💫 (@Lozzabish95) reported 39 minutes ago from Southend-on-Sea, England

  @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

• 
  Ben Wallace (@BenOWallace) reported 40 minutes ago from Maidstone, England

  @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

• 
  Angie ❤ (@MrsC118) reported 41 minutes ago from Coxheath, England

  @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

• 
  Brownie sports photography (@BSportsphotos) reported 43 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  Joe (@chubbyjoeforza) reported 49 minutes ago from Gravesend, England

  Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

• 
  lorraine langridge (@lorraine_acorn) reported 50 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  Michelle Millard (@mishmashdiva) reported 51 minutes ago from Snodland, England

  @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

• 
  Luci-Ann (@lucy_anne95) reported 55 minutes ago from Rochester, England

  @EE thank you for your special offer that includes unlimited data for 5 days for £5 and 7 days for £7. I could use the offer again if it comes up. Having no internet sucks!

• 
  Sue Adams (@sue_adams_) reported 56 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  the statistics guy jono (@Jon_UK2016) reported 57 minutes ago from Gillingham, England

  @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danny Healy (@DannyHealy9) reported 7 minutes ago

  @EE Your agent was supposed to email me the bill's and the non existent emails I never received telling me the line was going to be cut off, I still have not received them. This problem is above your agent's pay grade, in fact I don't understand why you have a customer service.

• 
  Stephen (@Stephen090704) reported 9 minutes ago

  @alwaysMadManC87 @EE Sounds like the same guide that was rude to me too!

• 
  Martin Elliker (@MartinElliker) reported 15 minutes ago

  @EE @EE @Ofcom - all the way through this whole saga it’s myself that’s had to put up with weak “sorry”’s - my complaint being closed without my knowledge, incorrectly- so wrong - no contact with a human being - just texts - so I thought it was time to let Ofcom knew how you operate

• 
  fatish (@fordtastic101) reported 20 minutes ago

  @EE You sent me the general number that takes ages before I get to speak to someone.....to discuss a complaint about how bad the service is at EE? You really are trying hard. Great effort.

• 
  bill calgotra (@billcalgotra) reported 20 minutes ago

  @AJHobbsy @EE Totally agree, the CX is terrible. Getting a phone from EE is great, the team on the phones are brilliant Once a phones goes wrong and you walk in to a store.. they are horrendous. Once they work out you're not there to increase their revenue they pass you around. #EE #Bullring

• 
  Greg (@Peter_Gregory_H) reported 21 minutes ago

  @EE I am due to get a call from Kevin (around 12.30) only because I went into your Richmond upon Thames shop and Samira was very helpful. Otherwise, as a loyal EE customer, I feel let down and disillusioned with your service, which certainly doesn’t live up to your marketing slogans.

• 
  jas🛸 (@jasminight3) reported 21 minutes ago

  Why is it despite the charger iPhones with a lightning cable don’t seem to charge or are always ‘slow charging’ ??😤 @EE @Apple

• 
  Mr Gray (@Monetization26) reported 23 minutes ago

  @tholumusam @EE We still have no signal, we still have no internet, no call back, still no engineer, still no 4gmifi and the customer service has been shocking with being lied to miss advised and when telling the you rely on internet for your job they just aren’t bothered. Completely shocked!.

• 
  John (@j199024) reported 27 minutes ago

  @banx82 @EE Same here. I never had any issue with Sky broadband.

• 
  Martin Elliker (@MartinElliker) reported 29 minutes ago

  @EE well after nearly 4 weeks and numerous calls and posts here we are nearing a resolution- however an engineer has got to attend tomorrow because there is still something wrong with the connection!!!! For heaven’s sake ! But don’t think that’s the end of it