EE Outage Report in Chatham, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Chatham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at EE
EE is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Chatham, Kent, England
The most recent EE outage reports came from the following cities: Sittingbourne, Gravesend, Maidstone, Grays, Greenhithe, Gillingham, Stanford-le-Hope, Southend-on-Sea, Chatham and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| TV | ||
| Total Blackout | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chatham, England
Latest outage, problems and issue reports in Chatham and nearby locations:
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Monika Matis
(@monikamatis) reported
from
Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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mark longhurst
(@scholes1976) reported
from
Snodland, England
@EE is there any service problems.
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Ewen
(@PaulEwen) reported
@soxthewavingcat @EE Consumers never pay to go to an Ombudsman, the company pays. In certain sectors there will be a documented process to follow, but the usual expectation is that you have exhausted all means of contact with the company concerned. Record everything in detail, expect to evidence it.
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Steve Burton
(@steveaburton) reported
hey @EE need your help on @TfL London Underground the ‘Ee WiFi-auto’ no longer auto connects on my iPhone it hasn’t done for months. Have reset network settings but still have to manually select it at each station. So frustrating any ideas?
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Jambo
(@TheJammieTV) reported
@FredStreams @ThreeUK @EE I’ll never be going back anyway on the phone the now to them and cancelling the contract as I’ve had enough. Car broke down and was stranded at the side of the road for hours
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M. J. C
(@mattcowburn1) reported
So anyone got any decent mobile network recommendations as @EE are seemingly taking the mick with £100 a month... Shambolic.
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JJ Jones
(@TruckerBaron) reported
Phone bill going up by £15.26 per ******* month!! 😱😱 **** off @EE no way I'll be renewing my contract, robbing bastards!
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Daniel Borley 🦏
(@DanielBorley3) reported
@EE Hands down the most useless company I have ever had the misfortune of having to deal with! Charged me £274 twice. Incorrectly first time and then when meant to refund you charged me again! Absolute shower!
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Holly Williams
(@Hollyw2277) reported
@EE Hi. No, still not working. Haven’t heard from EE for three days. Terrible service
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Raj.
(@RKM_121) reported
@EE So in the space of 3-4 months CPI has gone up by over 14%? Are staff discounts on contracts not taken in to account with price increases? If the CPI goes down in future then, will our bills go down too?
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speedaldo
(@speedaldo9) reported
@EE Hello @EE how do I cancel my plan and keep my phone number
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Crypto enthusiast
(@musicologydisco) reported
@EE I've had a weak signal for the last 3 days at NR7 0TQ. A new mast went up several months ago and we've had this problem intermittantly ever since. It was fine before the new mast!