EE Outage Report in Longfield, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Longfield come from postal codes DA3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Longfield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Longfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Longfield, Kent, England
The most recent EE outage reports came from the following cities: Gravesend, Grays, Orpington, Newham, London, Ilford, Rochester, Chatham, Sevenoaks, Dagenham, South Ockendon, Gillingham, Maidstone, Longfield and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Longfield, England
Latest outage, problems and issue reports in Longfield and nearby locations:
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Anthony Mayatt PT
(@BreatheFitness) reported
from
Sutton at Hone, England
@EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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Amy✨♏️
(@acjr24) reported
from
Basildon, England
Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!
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Marc Flores
(@marcflores) reported
from
East Ham, England
@EE Back in east London (E16, Canning Town). 1. After Airplane on/off 0.66 Mbps down 2. After restart 6.88 Mbps down (slower than normal 3’s speeds!) 3. I’m running iOS 13.1 on the device. FYI - I had no issues when at work at SE1.
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!
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Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company
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Dave Cunningham
(@flyerinhiding) reported
from
East Ham, England
C’mon @EE this is getting silly. Phone shows 4G but London, York, Edinburgh frequently now there is just no signal. Tried phone and Ipad, same on both. Its almost like you’re trying to force people onto 5G. The last few weeks its been next to useless
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Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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⚒Rainey Ripley⚒
(@Raineywhufc) reported
from
Eltham, England
@EE what an earth is going on with the signal today in SE28, the last 2mths has been a joke, the amount I pay for my contract & I have to go out of my borough to use it, maybe I should do the same with my bill eh !!
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
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Vikki Lisa xo
(@VikkiLisa) reported
from
South Ockendon, England
@EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills
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Lois
(@kentlois5) reported
from
Swanley, England
@EE excellent 👌 customer service
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James M
(@mindsgonewild) reported
from
Grays, England
@EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out
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Charlie :)
(@Purplecharlie32) reported
from
Sutton at Hone, England
@EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.
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Bekah Chloe
(@BekahChloe7886) reported
from
Gravesend, England
@EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@EE can you tell me, why my signal is really, really bad in the IG2 6px area, all my friends think am talking underwater, and this is from a iPhone X, not good bring back one2one, had no problems then 😢😢👎🏾
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Fi_leyland
(@fi_leyland) reported
@EE I applied for the product, @YodelOnline lost the parcel, I filled in a disclaimer form but @SamsungUk refuse to process it. This is after I’ve spent weeks webchatting and emailing both companies to resolve the issue, I’ve had zero support with this from either parties.
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Ben Evans
(@FunkyBGE) reported
@EE web chat customer service 😩🤯 #shambles #2hoursinandnoprogress #sendhelp
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Jonathan Harris
(@jharrisanim) reported
@EE I'm looking to cancel because I have moved and have signed up with another provider at my new home. I'm aware I'm generally meant to give 30 days notice of this but it slipped my mind as I had a lot to deal with leading up to the move.
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Fi_leyland
(@fi_leyland) reported
@EE you promote Samsung products but the customer service I’ve received from @samsung and @yodel has been terrible. I’ve never received my promotional product promised with my Samsung galaxy s21 and 2 year contract, as promised. Please help me? Regretting my purchase from you.
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Jonathan Harris
(@jharrisanim) reported
@EE My issue with regards to making contact is that there is apparently no way to close my account or even simply cancel my service through My EE on the website: every method I could find seems to involve making a call or, apparently, being contacted by someone on Twitter.
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Scott Goodall
(@ScottGoodall86) reported
@EE hi I get decent 5g signal in Worcester, however the mobile speed on my device is DREADFUL. What’s the problem with it please?
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Louis Phipps 💙 thanks #NHS
(@louis_phipps) reported
@ThreeUKSupport Definitely still not working, after several resets. @EE also very slow but they have another mast within range so I must be picking that up. Your mast is not working properly in this area. Thanks
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Diana Akinyi Otieno
(@didiakinyi) reported
@EE *WARNING* stay away from EE they have the most atrocious customer experience ull ever hav. Don't waste ur hard earned money on MISSOLD products DO NOT TRUST THEM
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Elaine
(@Elaine48444375) reported
@EE hi can you tell me who to contact about problems with nhs discount voucher code, thanks