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EE outages and service status in Longfield, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Longfield, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 24, 6:54 PM GMT+1.
  • 50% Internet (50%)
  • 30% Wi-fi (30%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Longfield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Longfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 25: Problems at EE

EE is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Longfield, England

The most recent EE outage reports came from the following cities: Dartford, Rochester, Newham, West Malling, Dagenham, Bexleyheath, Stanford-le-Hope, South Benfleet, Gillingham, Barking, Gravesend, Chatham, Ilford, Westerham, and Maidstone.

CityProblem TypeReport Time
Dartford Phone 1 day ago
Rochester Internet 3 days ago
Newham Internet 7 days ago
West Malling Internet 11 days ago
Dagenham Wi-fi 11 days ago
Newham Total Blackout 12 days ago

Nearby cities with recent reports

Dartford

1 recent signals

1 day ago
Rochester

1 recent signals

3 days ago
Newham

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Longfield, England

Latest outage, problems and issue reports in Longfield and nearby locations:

  • bertie_cee
    Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

  • KATEELDRIDGEx
    KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • Wildster180774
    Leyton Wylde (@Wildster180774) reported from Erith, England

    @madebygoogle @EE when will there be a fix for the WiFi connection issues between the EE routers and certain Pixel phones. I have an 8pro and have constant disconnects and have to reset the WiFi all the time. No one seems to have a solution.

  • stephenhdg
    steve the taxi (@stephenhdg) reported from Ilford, England

    @Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage

  • Annhackett6
    Ann Henderson (@Annhackett6) reported from Thundersley, England

    @EE I'm angriee phone not working again. Ss7

  • flyerinhiding
    Dave Cunningham (@flyerinhiding) reported from East Ham, England

    C’mon @EE this is getting silly. Phone shows 4G but London, York, Edinburgh frequently now there is just no signal. Tried phone and Ipad, same on both. Its almost like you’re trying to force people onto 5G. The last few weeks its been next to useless

  • Drewstoopher
    Drew Morgan (@Drewstoopher) reported from Maidstone, England

    Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

  • Will_Lintern
    Will Lintern (@Will_Lintern) reported from Eltham, England

    .@EE put this in your file for bad customer service. After 11+ years of loyalty as both a mobile and broadband customer tomorrow I move house. Despite doing everything asked of me and being told over the phone that my broadband will be ready on my move day I am told 4 days before

  • chubbyjoeforza
    Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • ZedroyR
    Zedroy Rodrigues (@ZedroyR) reported from Erith, England

    @EE wi-fi optimiser has to be the worst thing ever created along side their abhorent internet service. AVOID @EE if you want any internet service!

  • lucy_anne95
    Luci-Ann (@lucy_anne95) reported from Rochester, England

    @EE thank you for your special offer that includes unlimited data for 5 days for £5 and 7 days for £7. I could use the offer again if it comes up. Having no internet sucks!

  • MattBourne_
    Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • IAmYemisi
    Yémisi (@IAmYemisi) reported from Crayford, England

    6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

  • mindsgonewild
    James M (@mindsgonewild) reported from Grays, England

    @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

  • stevejax2003
    Steve N (@stevejax2003) reported from Eltham, England

    @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

  • Nicsboys2
    Nic Foakes (@Nicsboys2) reported from Grays, England

    @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

  • soryan25
    Sandra Ryan *** (@soryan25) reported from East Ham, England

    @EE data would not work all day yesterday. Not the first time. In general on a daily basis, service is bad.please don't blame the storm. This is ongoing for a long time now. My phone continously cutting out and says no service. Mostly reliant on my home broadband for wifi calls!

  • feyipuk
    Phil (@feyipuk) reported from Crayford, England

    @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DHessom
    David Ronald Hessom (@DHessom) reported

    @EE you know even your hotspot WiFi is a load of ****, it keeps dropping out. Also why can I not get 5G at your shop in Basingstoke, great PR I say. Even the staff in the Apple shop think EE is crap.

  • shikariunite
    mṽsh (@shikariunite) reported

    Ever since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.

  • Monetization26
    Mr Gray (@Monetization26) reported

    @WeAreOpenreach @EE Yet again another failure of Service, Fibre went down on 14th, engineer showed up Daniel Cox today, internet went down again after 1hr that’s all properties on the road again. It’s just not good enough!!!

  • matthewnunn1986
    🇬🇧 Matt Nunn 🇬🇧 (@matthewnunn1986) reported

    What an absolute mess from @EE Isabella promised the world, then hung up. Jack followed up on those promises and gave me the deal I needed…well so I thought. Full of lies and **** ups! Bye Bye EE, never again!

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE @EE @Ofcom - all the way through this whole saga it’s myself that’s had to put up with weak “sorry”’s - my complaint being closed without my knowledge, incorrectly- so wrong - no contact with a human being - just texts - so I thought it was time to let Ofcom knew how you operate

  • BarnetAkela
    Graham (@BarnetAkela) reported

    Had what I thought was an all singing all dancing business contract with @ee £65+VAT/month. Pricey yes but unlimited minutes, texts, data. Phoned client in USA. Turns out not on plan. Didn't pick up. Left 59 sec voicemail. I've been charged £2.57+VAT. For 59 secs. WHAT ********?

  • markgregory_
    Mark Gregory (@markgregory_) reported

    @1985Pete @EE A **** E series latest iPhone. Well had my pants pulled down man. Fuming.

  • _vzinni
    VinZin (@_vzinni) reported

    @EE You probably haven’t even read my message. I’ve already spent three hours with your team. It’s not working.

  • wendybeechward
    Wendy Beech-Ward (@wendybeechward) reported

    Just had a terrible customer service experience with @EE. Shame that a formerly good customer focused company is so now so bad.

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!