EE Outage Report in Longfield, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Longfield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Longfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Longfield, Kent, England
The most recent EE outage reports came from the following cities: London, Newham, Barking, Dagenham, Ilford, Grays, Stanford-le-Hope, Maidstone, Gravesend, Orpington, Rochester, Chatham, Sevenoaks, South Ockendon and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Longfield, England
Latest outage, problems and issue reports in Longfield and nearby locations:
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Rehana
(@2020blahblah) reported
from
Ilford, England
@EE Hi. Please look into my DM tomorrow please regarding technical issue with EE perks website/reset password link not being sent to Me
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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gillybee ☆
(@gillybee66) reported
from
Bexleyheath, England
@EE Is the app down?
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Dean
(@gittysootie) reported
from
Crayford, England
Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John Roberts 🐝🇬🇧🇪🇺🦠🏠😷
(@MagicBoyUK) reported
@mrjamesob @EE Going back on your word is bad form. You just lost a customer when my contract's up.
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Nick Barton
(@Nick_L_B) reported
@ee Shame on you for planning to bring back roaming charges (especially after saying you wouldn't). I've been a customer for over 20 years, looks like I need to find another network that doesn't want to fleece us. #liars #ee
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thevitalspark
(@obiwanscottish) reported
@BBCNews @EE this is pretty poor. It doesn’t cost £2 per day to roam.
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PaulTM™ 🇳🇱 #BlijfThuis
(@Trogdouser) reported
@EE Thank you - So, as an existing customer, that won’t apply to me?
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Alex Bowers
(@bowersbros) reported
@EllenMcCabe_ @EE @kevinbellwood I'll let you pay mine, I already pay £40 a month for a service, that is now being made worse.
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Daniel Robertson
(@dmrobertson) reported
@MartinSLewis Easy solution don’t renew with @EE
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Rebecca W
(@ReallyRew) reported
@EE I’m taking it that the ‘upgrading’ part means that when a current contract comes to an end the charges will apply? Can see I’m not alone in wondering why I’ve stuck with you (I was an 🍊 customer) Introduce this with new contracts, but surely loyalty counts for something?!
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Don
(@IamDonMorris) reported
@EE @kevinbellwood So in summary: You are using your *slightly* more affluent customers to subsidise the ones who are "in need" and upgrade your network. This isn't what we signed up for.
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SignorC
(@signoralbertoli) reported
@EE @AdiGaskell this is a pathetic answer. improving the network is mot “a pressure” but the least you cand do in a competitive market. Say goodbye to this roaming customer too.
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𝘾𝙃𝙍𝙄𝙎
(@m3g4) reported
@ian_mclaughlin @EE Well by that logic, I exist to save money, so why should I fund a service that they previously were happy to offer for free? Just because you CAN doesn't mean you SHOULD.