EE Outage Report in Longfield, Kent, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Longfield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Longfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Longfield, England
The most recent EE outage reports came from the following cities: Gillingham, Dagenham, Ilford, Orpington, Rochester, Greenhithe, West Malling, Swanley, Newham, Gravesend, Maidstone, Dartford, South Benfleet, Grays, and Barking.
| City | Problem Type | Report Time |
|---|---|---|
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2 days ago | |
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Internet | 4 days ago |
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Internet | 4 days ago |
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Phone | 5 days ago |
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Phone | 6 days ago |
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Phone | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Longfield, England
Latest outage, problems and issue reports in Longfield and nearby locations:
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Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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stuart hobbs (@HobbsStu) reported from Crayford, England@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Surabhi Nanda (@NandaSurabhi) reported from Ilford, England@MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience
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Brad (@bradders2203) reported from East Ham, England@Ofcom I really need help with an issues that has been going on with @EE fir months now. I have been paying for a server e that is barely working in my area and not been offered any part of my bill money back even when I’ve asked. I have had to resort to moving networks....
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Poppy Jeffery (@BBCPoppy) reported from Maidstone, England@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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𝕆𝕞𝕒𝕣 (@BeingOmarFaruk) reported from East Ham, EnglandThanks @SkyUK to add extra 10GB. Haven’t received anything from mine network @EE which is really bad. Not even any singel stay safe text from you guys.
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Jamie Decruz (@JDecruz10) reported from Sutton at Hone, EnglandAlthough it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞
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Monika Matis (@monikamatis) reported from Grays, England@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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Yémisi (@IAmYemisi) reported from Crayford, England6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks
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Ekramul (@ehoque007) reported from East Ham, England@EE Ridicilous protocols in place just to reset my online account password. Now need to go into a store with my ID! Not necessary. 10 years plus customer. Shame.
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dazz ii am (@dazzgedd73) reported from Sutton at Hone, EnglandI remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England@EE I need help with an upgrade being charged more than it should be!
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Brad (@bradders2203) reported from East Ham, England@EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye
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Paul Parker (@paulparker81) reported from Basildon, England@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Nic Foakes (@Nicsboys2) reported from Grays, England@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
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Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
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Johan Larsson (@jlarsson89) reported from Eltham, England@EE I informed them in the store that I only needed it temporarily while waiting for my new home connection to go live, I don't know whether they did(or can) cancel it in advance
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Daniel Singleton (@DSingleton_) reported from Ilford, EnglandEvery week I get an unsolicited text from @EE telling me they are sorting out issues in my area. It never gets better I lose every call in my house. Not so much everything everywhere - more nothing nowhere! I’m seeking a new provider for me and my org. #mobilephone
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Radh (@radhthefirst) reported from East Ham, England@EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.
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Brad (@bradders2203) reported from East Ham, EnglandIs something up with @EE had a couple of calls this morning just cut off and then loose signal for a few minutes 🤔
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mark_TheRed (@Mark_TheRed) reported@Jackson_dixon_d @EE Zeroes to do with you big nose , stick to **** you know the facts about as opposed to my ramblings ya pest
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The Consumer Council (Northern Ireland) (@ConsumerCouncil) reported@HendyC163 @EE @dpdireland Hi Hendy. Your contract is with EE therefore it is their responsibility to ensure your parcel arrives. If your parcel does not arrive on time, EE is liable to send you a replacement or refund. It is EE's responsibility to deal with DPD as EE has sub-contracted their service.
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Naomi (@nabuchanan_) reported@EE I have had appalling phone signal in glasgow this week which has impacted my work. has anyone else noticed this? #ee #phonesignal
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YellowCloud (@YellowCloud14) reported@EE is there an issue with service in my area? Yesterday & today my calls are intermittent quality both ways so trying to have a conversation is impossible. I need my phone all day as I wfh so it’s a bit of a nightmare. My postcode is CF37 if you need to run any checks?
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Bryan B 🇻🇨 🔥 (@BryanB_LFC) reported@EE I wish 150 and the stores would speak to each other. I'm very disappointed in your customer service.
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Hoho Cheng (@hochengah) reported@EE Hello! BB service in SK1 3TZ down, is it a local problem? The connection downs suddenly. :)
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Joanna Parker (@Josacco25) reported@EE you're customer service this week has been shocking. I was promised a call back today at 445pm and of course nothing! I have a technical issue and I was on the phone this morning for over an 1hr and was promised a call back. Not impressed and problem still not solved.
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Owen Vincent (@Yorkshireguy23) reportedAlways getting texts, work being done in the area but still awful no signal @EE !!
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lyds (@lydiaprice) reported@EE can I ask why you have the audacity to put my phone bill up and yet for the past month I constantly get texts from you guys saying you’re doing work in my area meaning I won’t have signal for days on end???
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Kane Fulton (@KaneFulton) reported@EE Realise this is now a dated ad, but for anybody who reads it: EE is now *awful* in central Leeds. It degraded severely since pre-Covid down from avg of 30-40Mbps to less than 10Mbps on 5G. You tell EE and they just ask you to report speed stats. Never seen any evidence of action.