EE

EE Outage Report in Maidstone, Kent, England

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The latest reports from users having issues in Maidstone come from postal codes ME16, ME15 and ME14.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Maidstone, Kent, England 02/23/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Maidstone, Kent, England

The most recent EE outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Sittingbourne, Rochester, Gravesend, Chatham, Gillingham, Paddock Wood and Sheerness.

Loading map, please wait...
City Problem Type Report Time
United KingdomRoyal Tunbridge Wells TV
United KingdomMaidstone Internet
United KingdomSittingbourne Internet
United KingdomRochester Internet
United KingdomMaidstone E-mail
United KingdomRoyal Tunbridge Wells Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • uknickand Nick Anderson (@uknickand) reported from Bobbing, England

    @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

  • MrsC118 Angie ❤ (@MrsC118) reported from Coxheath, England

    @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • BenOWallace Ben Wallace (@BenOWallace) reported from Maidstone, England

    @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

  • RahShivji Rahim Shivji (@RahShivji) reported from Gillingham, England

    I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Dee_F88 Dee Featherstone (@Dee_F88) reported

    @EE Great that… but I never have signal! I also don’t have any add ons. And only use 5gb out of 40 a month. So WHAT exactly am I paying £85 pounds for?

  • AliceCass1 Alice Cass (@AliceCass1) reported

    @EE are you having problems with your app at the moment? Not been able to log in for 2 days, it just goes round in circles on the login page 🙄

  • CareerGuru101 KSMX (@CareerGuru101) reported

    @EE @BritishMother Hiya, #im having the same issues as I have no 4g and can’t make any calls. What is going on with my account?

  • calwelsford cal (@calwelsford) reported

    @EE please can someone help me, my phone has randomly packed in on me, urgently need it as going to the brit awards tomorrow and now have no access to majority of my social media, my ticket, travel info and banking 😭

  • JohnMya21184758 John Myatt (@JohnMya21184758) reported

    @EE I'm paying £10 a month and no service in America, no way of calling as I have no service!!! Help please 😡

  • Tristran3 Tris Kennedy (@Tristran3) reported

    @EE sent a replacement sim, cancelled that, then were rude on the phone for 1.5 hours because they couldn't fix it, went to the store (as advised) they got me another sim, now they've cancelled that. What am I actually paying for? #BreachOfContract

  • Underdog67risen Underdog67 reboot (@Underdog67risen) reported

    So... just had a message from @EE saying my monthly bill will increase by 14.1% (CPI) plus another 3.9% (yes folks, that's 18%) on 1st March 2023. These companies think you'll just lie down and take it. Today I'll be on the hunt for a better phone and broadband deal.

  • goonerlgh Lawrence ****** 🇺🇦 (@goonerlgh) reported

    @EE PLEASE ditch that GOD-AWFUL system you've put in place when I call 150. Who on earth thinks customers want that? Call 150 for help Get a text Follow link Select from 3 pages of menus Get a code Insert code Redial 150 and go into queue! Aaaarrrgggghhh!

  • Dee_F88 Dee Featherstone (@Dee_F88) reported

    @EE Can you send me full terms and conditions as I’ve only had a text. With very little info on it. As I’ve read from ofcom, citezans advice etc I should be able to cancel with no exit fee. My plan has gone up by over 20% in the space of 12 months. It’s not affordable!

  • FoolsSuffer Suffer no fools (@FoolsSuffer) reported

    @EE Only thing I’m interested in is not having my bill hiked up. The poor reception wont change anytime soon as it’s just a geographical thing not a hardware issue. So unless you can reduce this massive price hike I’m not keen on spending time just hearing irrelevant justifications.