EE Outage Report in Maidstone, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Maidstone come from postal codes ME15, ME17 and ME14.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Maidstone, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (29%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Maidstone, Kent, England
The most recent EE outage reports came from the following cities: Chatham, Rochester, Maidstone, Royal Tunbridge Wells, Sittingbourne and Gravesend.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Phone | ||
Internet | ||
Phone | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Brownie sports photography (@BSportsphotos) reported from Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Sue Adams (@sue_adams_) reported from Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Dave DM Martin💥 (@davemartind) reported from Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Nick Anderson (@uknickand) reported from Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Colin Dowling (@colinsplace) reported from Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England
@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
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Teddy (@Teddy_Nicoll) reported from Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Rahim Shivji (@RahShivji) reported from Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England
@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
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Teddy (@Teddy_Nicoll) reported from Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Mark Gould (@yiddo71) reported from Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Colin Dowling (@colinsplace) reported from Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Emma Ongley (@EOngley) reported from Tonbridge, England
@EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee
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Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England
Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
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Ky le (@KyzaMT) reported from Rochester, England
@EE any reason why the data is not working???
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The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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Ben Wallace (@BenOWallace) reported from Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Álvarez 🇪🇺🇪🇸🇵🇹🇮🇪🇬🇧 (@A_Alvarez92) reported
@EE Hello, I need some help with an old account I’d like to pay off please
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Harritech (@HarritechLee) reported
I’m debating with myself what you would define as a good network provider. People that resolve your issues quickly or people you never have to call because you don’t have issues? I’m with @EE and the only time I have have to call them is when I want to buy stuff 😬😬😬 #iPhone
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Marcus Broad (@sucramco) reported
@EE I just don't like the idea of the phone being opened that's the factory seal gone. It's never the same after that. I just want a replacement. It's 3 months in and been like it since the start. I'm just fed up. I just need to check my rights as I know the terms have changed.
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SCOTT HALL 🏆 (@SHALL1293) reported
So I have a watch on contract and the contract finished in January but you have to ring up 30days before to cancel it!! Joke..so now I have to pay extra 2 months fuming 😡 @EE
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Alexander McDonald (@Alexand61682331) reported
@EE I have no difficultly in paying it . Thank you ! I have a problem with a multi billion pound company ripping it's customers off to produce record profits year on year . We are customers not cash cows .
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Addam Merali-Younger (he/him) (@Addammh) reported
@EE Hey Matty, cheers for the reply, and it's sorted now. A different member of the team set it up in a matter of minutes, and didn't even insult or upset me in the process (as the previous one did yesterday). Just waiting for a call back to cancel my contract now, then all done!
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Macca (@LifeOfMacca) reported
@EE It is indeed. I've spoken with someone regarding this issue this morning. New cables are being laid in the area.
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Alex (@alex__richards) reported
@darchunky @EE They don’t give a **** mate. I think I’ve been with them over 10 years. Spend £130 a month with them for two phones so I’m having double increase
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Simon Salvin (@simplepc) reported
@JonesMartyn @EE It’s horrendous and not necessary, but what really angers me is the first line support that feed you corporate messages of nonsense & their systems can’t generate an email with my price increase? For a tech company that’s ridiculous!
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Wes and Pete (@wesandpete) reported
Hi @EE is your business customer care down? I can't get through on any number? It just hangs up?