EE

EE Outage Report in Gillingham, Kent, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Gillingham, Kent, England 12/24/2025 11:10

December 24: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Gillingham, Kent, England

The most recent EE outage reports came from the following cities: Chatham, South Benfleet, Grays, Stanford-le-Hope, Maidstone, Gravesend, Sheerness, Rochester, Canvey Island, South Ockendon, Gillingham and Longfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomChatham Internet
United KingdomSouth Benfleet Phone
United KingdomChatham Total Blackout
United KingdomChatham Internet
United KingdomGrays Phone
United KingdomStanford-le-Hope Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Gillingham, England

Latest outage, problems and issue reports in Gillingham and nearby locations:

  • kikidee84 kealey (@kikidee84) reported from Southend-on-Sea, England

    @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • MattBourne_ Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • kate_england Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • Lozzabish95 Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

  • WHunt2002 Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England

    @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

  • BenOWallace Ben Wallace (@BenOWallace) reported from Maidstone, England

    @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • davefrost Dave Frost (@davefrost) reported from Canvey Island, England

    Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

  • scholes1976 mark longhurst (@scholes1976) reported from Snodland, England

    @EE is there any service problems.

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ian_green14 Ian Green (@ian_green14) reported

    @VodafoneUK your processes are terrible, my contract coming to end so want to change ge to sim only and carry on my employee discount but 30 mins later and being told need to do this online, what's the point of having a call centre. Can't wait to see what @O2 & @EE can offer

  • notJonahVeep Jonah Ryan (@notJonahVeep) reported

    @Hopscotch12341 @EE One way you can avoid this is by switching provider. EE are a terrible company and do not even respond to customers, like me, who ask them for help

  • robsherry73 Rob Sherry EngTech LCIBSE #FBPE 🇪🇺🇬🇧🇳🇱💙 (@robsherry73) reported

    @EE do you have a customer services email address? I need to register a complaint with my broadband service. 3 times in 3 months there is a fault on my line!

  • injiduducu inji duducu (@injiduducu) reported

    @EE How do I cancel it?

  • weborguk Simon (@weborguk) reported

    @EE so when will service be restored in Bratton (BA13 4..)? It’s been down for a month and my remote barbering business is suffering!!

  • AshleyCobban Ashley Cobban (@AshleyCobban) reported

    I am absolutely disgusted at the way @EE 'valued' customers. To be highly recommended the Samsung Galaxy Z Fold 3 by @EE and for 3 months in to have a thick black line down the middle of the screen and now not working and told it's not covered under warranty! Fuming!

  • notJonahVeep Jonah Ryan (@notJonahVeep) reported

    @scott_and_ball @EE I'm in London and EE have no broadband to my property for 1 week. Such a bad company. Their social media team tweets all day about feminism, their IT team is busy watching Netflix and their CEO is busy on his August holiday. They can't get anything done.

  • horrordwarf gareth (@horrordwarf) reported

    @EE zero network coverage in Manchester Terminal 2 arrivals. Thankfully they have wifi but it’s a bit rubbish.

  • AmyThrower87 Amy Thrower (@AmyThrower87) reported

    @EE @OpenreachHelp Your engineer came and cut through the network line to our village in error (no phone, tv, internet) and now you won’t come and repair for 2 weeks?! Complaints process is a joke. Seems this is the only way I might be able to make contact. Get in touch 👍

  • MartinGilbertB1 Martin Gilbert-Bryan (@MartinGilbertB1) reported

    @EE It took the person I was speaking to initially 5 minutes to realise why I was sent a text to call about my order. It took here manager a further 8 minutes to find some wording to support withdrawal of the offer. Wording that does not appear in the purchase process. 1/2