EE Outage Report in Gillingham, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Gillingham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 20: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Gillingham, Kent, England
The most recent EE outage reports came from the following cities: Chatham, Grays, Stanford-le-Hope, Maidstone, Gravesend, Sheerness, Rochester, Canvey Island, South Ockendon, Gillingham and Longfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| Grays |
Phone | |
| Stanford-le-Hope |
Wi-fi | |
| Maidstone |
Internet | |
| Gravesend |
Phone | |
| Grays |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Gillingham, England
Latest outage, problems and issue reports in Gillingham and nearby locations:
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Leighton Smart 🇪🇺 🇺🇦
(@SmartLeighton) reported
@EE Really! And what? Your customer service team are the ones who have been dealing with it these past 5 times!! Why on earth do you think its going to be different this time!!!!
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Lynn Ede
(@LynnCherylEde) reported
@EE Hi can you help. Trying to pay my mobile bill, says card declined. No reason for this and I'm using my card elsewhere, no prob. I've now tried calling you, auto payment and online. How can I pay my bill? I've no other card.
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Ryan Atkinson
(@bertracoon80) reported
The @EE website is absolutely 🐶 💩! Broadband is unbelievably slow and trying to check online is a joke!
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Talles Hentges
(@TallesHentz) reported
@EE I spent GBP 10 buying the SIM, it asked me to add another GBP 10 so I could connect to 4g. Now it says I pay for an addon (at least 20???) to have internet. Horrible horrible XP.
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Ashley
(@itsashleyhardy) reported
@EE Yeah, it’s showing service when it’s in the old phone but in the new one, nothing
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Nemesis 🇺🇦
(@esiotrot54) reported
@ee #EE why is the App so bad? Only works intermittently and when it wants to —so unreliable— have reported both on here and by phone but nobody sorting it out—expect better from BT/EE —very bad
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ian chandler
(@witherwack99) reported
@EE Got to say very poor service, feeling disappointed but kind of expected
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Hugh Jezard
(@AppleandAmazon) reported
Men is Black is on the TV now and I think Will Smith's partner is the spit of officer 357 at the @metpoliceuk Police all the evidence on this local @EE private network in this area the main route into London. This was the case. All the evidence over a 6 year steak out.
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Zephyr O'Zolochi (Pharaoh of the Nism Church) 🇬🇧
(@Z_NismChurch) reported
Yesterday, I spoke to mobile network operator @EE on the phone a few times. At the start of one of the calls, before the call taker asked me security questions, I asked him my own security question: 'Can you please confirm EE's registered company number with @CompaniesHouse?'. The operator said 'I can Google it' and then gave the number. On a further call a very berserk female refused to provide EE's company number to pass my security check. She then refused to transfer me to her manager over ten times. I kept repeating 'You haven't passed my security check, I don't trust what you are saying, please transfer me to your manager'. During the calls they kept spamming me with text messages.
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Dave Hill🏴
(@davewjhill) reported
@EE Our smart hub plus is stuck on a green light, with no internet access. I've reset it by taking out the power cable and pushing the reset button, but still stays green. Is there anything else I can do, or is it broken and we need a replacement sent out?