EE Outage Report in Gillingham, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Gillingham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at EE
EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Gillingham, Kent, England
The most recent EE outage reports came from the following cities: Maidstone, Gravesend, Chatham, South Benfleet, Grays, Stanford-le-Hope, Sheerness and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Internet | |
| Gravesend |
Total Blackout | |
| Chatham |
Internet | |
| South Benfleet |
Phone | |
| Chatham |
Total Blackout | |
| Chatham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Gillingham, England
Latest outage, problems and issue reports in Gillingham and nearby locations:
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Nicola Jones
(@Bould2007Jones) reported
from
Sittingbourne, England
@EE waiting to cancel contract mobile 10 mins plus waiting
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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mark longhurst
(@scholes1976) reported
from
Snodland, England
@EE is there any service problems.
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany
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Monika Matis
(@monikamatis) reported
from
Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John McMillan
(@BlueJayyyyyyyyy) reported
@EE I ordered at 1.04 on the 12th. EE cancelled the order and made me reorder on the 13th promising this wouldn’t impact delivery. Which it clearly has. I received an XKO number and confirmation email stating launch date. Can someone look into this? App support is useless.
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Ant Q-F
(@DaddyAnt2010) reported
@EE WiFi down in SA6 Swansea postcode. There has been work done recently to @bt_uk @WeAreOpenreach lines in the area. Haven't got time to phone you, just letting you know you may want to investigate.
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𝔏𝔞𝔴𝔯𝔢𝔫𝔠𝔢 𝔉𝔦𝔰𝔥𝔟𝔢𝔯𝔤𝔢𝔯 🕊️🏴☠️
(@LFishberger) reported
@EE No, I always have RCS switched off. And it's been doing it for ages. Never used to happen with PlusNet.. so maybe it's an EE protocol or something?...
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Benjamin
(@bjblyth) reported
@FPL_Solicitor @EE Yes I found 1pmobile to be weaker than standard EE. I’m now with Mozillion on my iPad, which I initially went with due to them offering eSIM, but they’re also cheaper and the network feels better than my main EE phone sim?! Harborough is struggling though. I believe there is a mast issue.
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James Powers 🇬🇧
(@ItsJamesPowers) reported
Absolutely bloody livid now! So I ordered my device on pre-order day. Was told it would be delivered on 19th September 2025. It didn’t turn up, the online tracker says still awaiting confirmation. Now @EE Customer services say that I am looking at 17th of October 2025. 35 days after the order date. Oh but I’m still expected to pay the pre-order price and not the current price they are now advertising the device at. @EE have well and truly had my pants down here.
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Rob 🇺🇦
(@MK_Rej) reported
How can @EE claim to be the best mobile phone company for 10 years running. Can anyone please verify this. Their customer service centre in Scotland is nothing short of diabolical. #customerservice
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Catriona
(@babancat) reported
@EE Sent you a DM regarding another issue with BT to EE migration.
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Trade Lad
(@lad_trade) reported
@EE I've tried twice to give notice on my phone contract with you...and twice I've been told I'd receive a message back to sort this out...and twice this hasn't happened...I don't have time to mess about...I'll cancel my DD you can contact me instead..
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KatyHughes🖤
(@KatyJaneHughes) reported
What is the matter with the @EE signal it’s bad enough I cannot use my phone at home unless I’m connected to the WIFI ; pay all this money a month for the signal to be shocking #EE
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Alex Saunders
(@asaunders1989) reported
@EE I suddenly just lost network service. GU21 area service on your website says fine but not able to call / text / internet