EE Outage Report in Gillingham, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Gillingham come from postal codes ME7.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Gillingham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at EE
EE is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Gillingham, Kent, England
The most recent EE outage reports came from the following cities: Grays, Stanford-le-Hope, Maidstone, Gravesend, Sheerness, Rochester, Chatham, Canvey Island, South Ockendon, Gillingham, Longfield, West Malling and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Grays |
Phone | |
| Stanford-le-Hope |
Wi-fi | |
| Maidstone |
Internet | |
| Gravesend |
Phone | |
| Grays |
Phone | |
| Grays |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Gillingham, England
Latest outage, problems and issue reports in Gillingham and nearby locations:
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Fi_leyland
(@fi_leyland) reported
@EE I applied for the product, @YodelOnline lost the parcel, I filled in a disclaimer form but @SamsungUk refuse to process it. This is after I’ve spent weeks webchatting and emailing both companies to resolve the issue, I’ve had zero support with this from either parties.
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Jonathan Harris
(@jharrisanim) reported
@EE I'm looking to cancel because I have moved and have signed up with another provider at my new home. I'm aware I'm generally meant to give 30 days notice of this but it slipped my mind as I had a lot to deal with leading up to the move.
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Jonathan Harris
(@jharrisanim) reported
@EE My issue with regards to making contact is that there is apparently no way to close my account or even simply cancel my service through My EE on the website: every method I could find seems to involve making a call or, apparently, being contacted by someone on Twitter.
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Riley
(@Rileyloki) reported
@EE For being a loyal customer apparently I get 100% off the upgrade fee but when I go to checkout, it says I have to pay £300 to upgrade
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Fi_leyland
(@fi_leyland) reported
@EE I applied for the product, @YodelOnline lost the parcel, I filled in a disclaimer form but @SamsungUk refuse to process it. This is after I’ve spent weeks webchatting and emailing both companies to resolve the issue, I’ve had zero support with this from either parties.
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Robbo
(@Robbo_87_) reported
@EE Hi, since moving in to my new property I struggle for signal in my house, constantly on one bar. The signal checker is reporting it should be ok. Can this be looked into ?
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ً
(@itsyoulydia) reported
@EE any ideas when the service upgrades in the Birmingham area will be completed? signal has been in and out since yesterday evening.
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Mum Knows Best 😜
(@AlisonSinderson) reported
@EE - Just bought a Sim card at Fairhill Centre Ballymena. Sales assistant Mark McAuley absolutely fantastic. Not the most exciting sale he's ever going to make but really really helpful. Makes a huge difference. A happy customer #Consumers #customerexperience
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m
(@chduccuxytxycyc) reported
@EE hi, what’s the process of shutting down a phone contract that an under 18 year old has taken out? Would the account be closed immediately?
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Fi_leyland
(@fi_leyland) reported
@EE I’ve been fobbed off constantly from both company’s, I’ve wasted so much time chasing with zero effort or responsibility taken from anyone. I’ve had all the stress and feel like I’m the one having a terrible experience for their mistakes and poor customer service :(