EE

EE Outage Report in Gillingham, Kent, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Gillingham, Kent, England 01/17/2026 14:00

January 17: Problems at EE

EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Gillingham, Kent, England

The most recent EE outage reports came from the following cities: Southend-on-Sea, Rochester, Maidstone, Gravesend, Chatham, South Benfleet, Grays, Stanford-le-Hope and Sheerness.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Phone
United KingdomRochester Internet
United KingdomMaidstone Phone
United KingdomRochester Phone
United KingdomMaidstone Internet
United KingdomGravesend Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Gillingham, England

Latest outage, problems and issue reports in Gillingham and nearby locations:

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • davefrost Dave Frost (@davefrost) reported from Canvey Island, England

    Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • bertie_cee Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • RahShivji Rahim Shivji (@RahShivji) reported from Gillingham, England

    I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

  • kate_england Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

  • MrsC118 Angie ❤ (@MrsC118) reported from Coxheath, England

    @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

  • Lozzabish95 Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • SGPSoccer Soccer Gambling Podcast (@SGPSoccer) reported from Grays, England

    A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

  • uknickand Nick Anderson (@uknickand) reported from Bobbing, England

    @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • bertie_cee Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Sharon_Muirhead Sharon Muirhead (@Sharon_Muirhead) reported

    @EE are there service issues in the Paisley area?

  • LilyCooper22 Lily Cooper (@LilyCooper22) reported

    @EE Hi, I was on hold but the signal cut out and when I called back it said I can’t be connected due to the high number of calls. I need to speak with someone regarding my delayed internet installation urgently, please.

  • WildBunnyArts Bunny feeds the hedgehogs (@WildBunnyArts) reported

    @EE how do I report an outage for broadband & mobile in my area? The only thing I can find requires me to have a land-line number and I don't have one.

  • Anspeirmor16 Frank Hewitt (@Anspeirmor16) reported

    @EE I’ve now been without a functioning phone for two days because of your mistake over a sim card. No service now can’t even contact YOU!!

  • licclemissN 𝑀𝒾𝓈𝓈 N (@licclemissN) reported

    @EE Hi, it is still very intermittent. Even though I have a 5g phone we don't have 5g yet at home so it jumps back to 4g which is what the issue is, I've no signal with 4g at all I'm getting ! next to the signal icon. It's happening to other peoples too?

  • scribblingsam Samuel Firman (@scribblingsam) reported

    @EE Recently had no choice but to call Canada from UK to cancel bank cards when phone + wallet were stolen. Didn't realise, in my slight panic, the option to get £11 add on for cheaper international mins. Just received £120 bill at £3.42 per min. Talk of insult to injury. (1/2)

  • sweepears BorisMum (@sweepears) reported

    @EE How can I get some help with my phone (now obsolete but I am still paying for it)? My contract expired on 1/9/22. Impossible to get anyone on the phone on 150. Is it best to go to an EE shop?

  • cruisertwo Barry Brown (@cruisertwo) reported

    @EE @England @btsport Shame EE is not raising the profile on their service on mobile phones. Rang to complain no service and only got recorded voice saying they would check. Text back saying service ok??? Next day text saying they had problems. Going to change to company that talks.

  • Rachet1988 Rachael (@Rachet1988) reported

    Hey @VirginMoney and @EE can one of you please fix the issue so I receive one time codes instead of just passing me back and forth! 😩 The stress of not being able to access my account is making me sick.

  • My4Girls1984 Valentina (@My4Girls1984) reported

    @EE Unfortunately no it's been down for 9 days now and customer services have no time line as to when it will be fixed. Its a pain I have 6 lines and none of them work outside the house.