EE Outage Report in Gillingham, Kent, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Gillingham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 06: Problems at EE
EE is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Total Blackout (23%)
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Phone (23%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Gillingham, Kent, England
The most recent EE outage reports came from the following cities: Maidstone, Chatham, Grays, Gravesend, West Malling, Southend-on-Sea and South Benfleet.
City | Problem Type | Report Time |
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Phone | ||
Total Blackout | ||
Phone | ||
Internet | ||
Wi-fi | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Gillingham, England
Latest outage, problems and issue reports in Gillingham and nearby locations:
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Dave DM Martin💥 (@davemartind) reported from Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Ben Wallace (@BenOWallace) reported from Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Colin Dowling (@colinsplace) reported from Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Sue Adams (@sue_adams_) reported from Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Kate England 💙 (@kate_england) reported from Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Teddy (@Teddy_Nicoll) reported from Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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🙋♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Matt Bourne (@MattBourne_) reported from Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Colin Dowling (@colinsplace) reported from Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Brownie sports photography (@BSportsphotos) reported from Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Nick Anderson (@uknickand) reported from Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Mark Gould (@yiddo71) reported from Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Dave Frost (@davefrost) reported from Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Teddy (@Teddy_Nicoll) reported from Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Soccer Gambling Podcast (@SGPSoccer) reported from Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Ky le (@KyzaMT) reported from Rochester, England
@EE any reason why the data is not working???
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline Gregory (@CazTravels) reported
Disappointing that the internet was already down for many people all evening at @glastonbury @EE - and the customers haven’t even arrived yet!
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Velo Drome (@velodrome100) reported
@EE Any good offers for pay monthly customers who want to move from @O2 now they have stopped the free Caffè Nero drinks on O2 Priority? Lots of us put up with O2’s ropey coverage for those free coffees. Now we might well be looking for a new network… 😬
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James Green (@jamesgevergreen) reported
@EE how do I contact a customer chat team please. My esim has never activated (so I can't receive the SMS code I've paid for) and my physical sim is also not working. I'm abroad with zero sim + been this way for a few weeks and don't have a phone no. to call from
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Au (@rivxv) reported
@EE i’ve been trying to reset my password for my ee all day, when i go to the link to reset my password, it says “things arent working right now”. is there some sort of technical issue?
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johnoldham🎙 (@john_chelt) reported
Another underwhelming @EE customer experience..
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Neil (@neilbennett0707) reported
@EE Hello , yes I have , I'm fully aware of the annual rpi increase which normally isn't am issue , however now with inflation expected to be 11% by the end of the year that means price plans will increase by 15%
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d (@vergeclub) reported
@EE Most reliable needs parsing. A signal that's only reliable on the street outside ones house doesn't really qualify. Especially when a different carriers signal is is reliable throughout the house. For me a reliable network provide solutions to dead spots. That's not what EE does
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Mark Duffy (@Magnumflyer) reported
@EE very disappointed with the service in TF11 8LE area over the weekend, I was away to a show and couldn’t use my phone as it wouldn’t work because there was very little data and very hard to call out I thought EE was everything everywhere.
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Kiwi Cαƚ 🇳🇿 (@Aotearoafeline) reported
@ee No voice calls working in EX16 9. Can hear them, they can't hear me. Network issue? Data works but only 3G/poor 4G Not WiFi calling
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Preet Panesar (@preetpanesar1) reported
@EE absolutely disgusting customer service received today from one of your employees - Sophie Greenaway. My call was to query charges on my account. I had added the travel packed to my account on the day I reached Dubai. I text the word world to add the £6.85 package a day on.