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EE Outage Report in Gillingham, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Gillingham, Kent, England 12/05/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Gillingham, Kent, England

The most recent EE outage reports came from the following cities: Grays, Stanford-le-Hope, Maidstone, Gravesend, Sheerness, Rochester, Chatham, Canvey Island, South Ockendon, Gillingham, Longfield, West Malling and South Benfleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomGrays Phone
United KingdomStanford-le-Hope Wi-fi
United KingdomMaidstone Internet
United KingdomGravesend Phone
United KingdomGrays Phone
United KingdomGrays Wi-fi

Community Discussion

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EE Issues Reports Near Gillingham, England

Latest outage, problems and issue reports in Gillingham and nearby locations:

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

  • uknickand Nick Anderson (@uknickand) reported from Bobbing, England

    @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

  • BadmusAyoola Ayoola Badmus (@BadmusAyoola) reported from Minster, England

    @EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous

  • MrsC118 Angie ❤ (@MrsC118) reported from Coxheath, England

    @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

  • SGPSoccer Soccer Gambling Podcast (@SGPSoccer) reported from Grays, England

    A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

  • BadmusAyoola Ayoola Badmus (@BadmusAyoola) reported from Minster, England

    @EE Absolutely disappointed. Took £78.52 after I switched to a £12 SIM-only deal. They forgot to change my contract, ran 2 hard credit searches in a month, wrecked my credit score, refunded me 80p, & now charging £20/month. 3 weeks of calls—no real help. Draining. 😞

  • davefrost Dave Frost (@davefrost) reported from Canvey Island, England

    Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

  • BadmusAyoola Ayoola Badmus (@BadmusAyoola) reported from Minster, England

    @EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....

  • bertie_cee Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

  • bertie_cee Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

  • feyipuk Phil (@feyipuk) reported from Stifford, England

    @EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?

  • BadmusAyoola Ayoola Badmus (@BadmusAyoola) reported from Minster, England

    @EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • RahShivji Rahim Shivji (@RahShivji) reported from Gillingham, England

    I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

  • BadmusAyoola Ayoola Badmus (@BadmusAyoola) reported from Minster, England

    @EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.

  • kate_england Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • paul_phillips83 Paul David Phillips (@paul_phillips83) reported

    @EE Hey @EE, I’ve already blocked and reported the numbers — but they just keep calling from new ones. I’ve never even heard of @SimwoodeSMS. Feels like having #PHONES4U back!

  • myler717 A.M (@myler717) reported

    @EE I’m on holiday and you’ve turned my phone off 3 days in. Help me out lads

  • brusson81 ben (@brusson81) reported

    @EE An account "EE _Customer service ™ claim department" saw this message and has rung me trying to get me to install a 3rd party application.

  • Simple_equation Katy (@Simple_equation) reported

    Between @EE mobile network and @bt_uk broadband the coverage is shocking. On my phone, zero bars, 4G/5G not working and powercut means no WiFi. How are you meant to contact anyone in an emergency?

  • SueSmithHypno Sue Smith (@SueSmithHypno) reported

    And no way of accessing the internet. She just needs calls and texts but no way of having that without upping her contract to include broadband,lets protect our elderly in this age of technology @EE terrible service,I too shall be ending my contract!

  • DavidjMeadows David Meadows (@DavidjMeadows) reported

    @EE Unable to cancel an order placed today. No option in my account where it says “manage order”. EE unable to cancel it over the phone even though it’s due to be delivered in September! Good customer service? EE a joke.

  • glow_wormx Paul Simpson (@glow_wormx) reported

    @EE whats going in with your broadband this morning nothing but constant dropping out, ridiculous pay for a service to be dropping out alot and cant even get into the app or on the website #sortitout

  • _Badgey_ Badgey (@_Badgey_) reported

    @EE absolutely livid. Power cut to the area at 7:20am. When power returns, EE broadband now knackered. Actioned several power cycles and online diagnostic, confirmed outside problem. Raised fault. Fault report closed 30 seconds later, stating resolved. Still no Internet.

  • RVKCYCLEBOY Robert Von Kaphengst (@RVKCYCLEBOY) reported

    @EE I have never been treated on such an appalling way. The customer derv I’ve was absolutely atrocious

  • Loulou_D900 Louise Doherty (@Loulou_D900) reported

    @EE I have spoken to the team and also raised a complaint and had no communication or update today regarding either a resolve for the issue or the complaint. EE has my details, are you suggesting I spend another evening trying to get this resolved and it’s my responsibility to chase?