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EE Outage Report in Gillingham, Kent, England

Why is my EE service not working?

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The latest reports from users having issues in Gillingham come from postal codes ME7 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gillingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Gillingham, England

The most recent EE outage reports came from the following cities: West Malling, Leigh-on-Sea, Southend-on-Sea, Gillingham, Rochester, Greenhithe, Sittingbourne, Gravesend, Maidstone, South Benfleet, Grays, Stanford-le-Hope, and Chatham.

CityProblem TypeReport Time
West Malling Phone 5 days ago
Leigh-on-Sea Internet 5 days ago
Southend-on-Sea Wi-fi 6 days ago
Southend-on-Sea Internet 6 days ago
Southend-on-Sea Internet 6 days ago
Gillingham E-mail 7 days ago

Community Discussion

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EE Issues Reports Near Gillingham, England

Latest outage, problems and issue reports in Gillingham and nearby locations:

  • bertie_cee
    Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

  • Teddy_Nicoll
    Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • RahShivji
    Rahim Shivji (@RahShivji) reported from Gillingham, England

    I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

  • Nicsboys2
    Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • nourishworkplce
    🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • Grum90379158
    The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

  • davefrost
    Dave Frost (@davefrost) reported from Canvey Island, England

    Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

  • KyzaMT
    Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • Lozzabish95
    Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

  • BSportsphotos
    Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • SGPSoccer
    Soccer Gambling Podcast (@SGPSoccer) reported from Grays, England

    A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

  • davemartind
    Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • kate_england
    Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • Teddy_Nicoll
    Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • MrsC118
    Angie ❤ (@MrsC118) reported from Coxheath, England

    @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

  • uknickand
    Nick Anderson (@uknickand) reported from Bobbing, England

    @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

  • Grum90379158
    The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

  • sue_adams_
    Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • timc1989
    Tim C (@timc1989) reported

    @EE I need to speak to somebody about phone insurance. 150 is constantly ‘very busy’. Was just on hold for 15 mins and then the line went dead. Really not impressed with ee. You’re supposed to have the best customer insurance which is why I joined.

  • AshleighBram
    Ashleigh Bramwell (@AshleighBram) reported

    @EE I have been miss sold a deal and not happy. No one willing to help. Poor customer service. Ready to leave for another network.

  • rhianneleighx
    rhianne (@rhianneleighx) reported

    @EE I have got my pac code so when my new phone comes and I contact my new provider with it, will my contract with you cancel automatically ?

  • Stevereid96Reid
    Ste Reid (@Stevereid96Reid) reported

    @EE Why just last week as a customer for 24 unbroken years did i find myself giving 30 days notice to leave because you couldn't come close to offers by other networks, and yet this week you are doing deals to new customers cheaper than what i was quoted.

  • litlowtow
    litlowtow (@litlowtow) reported

    @EE Morning @EE my contract ends in December. Anyway to help a loyal customer?

  • petermjohns
    Peter Johns (@petermjohns) reported

    @litlowtow @EE Good luck with that one. @EE tend not to appreciate loyal customers. I recommend looking at PlusNet - great prices and service.

  • CarlJTaylor23
    Carl Taylor (@CarlJTaylor23) reported from Poole, England

    @EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬

  • kitreynolds
    kitreynolds (@kitreynolds) reported

    @EE customer services email address. Good morning, I am currently overseas and need to speak to customer services, is there a way to do this without calling?

  • steveblower1
    steve blower (@steveblower1) reported

    @EE Have tweeted twice I need help but been ignored so no high hopes of anything different this time

  • OwenVincent22
    Lost Boi (@OwenVincent22) reported

    And if I had a SIM card I’d have something to pay for And the phone I have a contract for I don’t even have but that aside. Why should I pay when I’m not able to get data. Send texts. So use can’t expect me to pay if you can’t help me have a SIM card. To pay for sim/contract @EE