EE Outage Report in Grays, Borough of Thurrock, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Grays, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at EE
EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (23%)
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Total Blackout (22%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent EE outage reports came from the following cities: London, Dagenham, Upminster, Woolwich, Chatham, Barking, East Ham, Romford, Abbey Wood, South Benfleet, Ilford, Erith, Rochester, Plumstead and Eltham.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
Total Blackout | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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Stuart Fields (@stuartfields) reported from Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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G R A Y B U R N (@PaulGrayburn) reported from Romford, England
It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.
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lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Teddy (@Teddy_Nicoll) reported from Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Vicky Lee (@luckylinkage) reported from Romford, England
@EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?
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G R A Y B U R N (@PaulGrayburn) reported from Romford, England
@EE Can’t stand these tweets when you let service in other areas go to **** for months and months and months #SlowSarcasticClap👏🏻
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David Robinson (@Robinson92David) reported from Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Dave DM Martin💥 (@davemartind) reported from Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Anuradha Damale (@anulikesstars) reported from Brentwood, England
Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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G R A Y B U R N (@PaulGrayburn) reported from Romford, England
@pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.
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🙋♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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stephen beattie (@sbeattie87) reported from Romford, England
@EE hey I am getting very bad internet signal, whats going on?
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Sally-anne Cole (@mrsscole) reported from Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Teddy (@Teddy_Nicoll) reported from Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Terri Shepherd (@telshep87) reported from Romford, England
@EE nhs discount codes are not working for upgrades
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Brownie sports photography (@BSportsphotos) reported from Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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gillybee ☆ (@gillybee66) reported from Bexleyheath, England
@EE Is the app down?
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Rehana (@2020blahblah) reported from Ilford, England
@EE Hi. Please look into my DM tomorrow please regarding technical issue with EE perks website/reset password link not being sent to Me
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Hitchin (@ChardHitchin) reported
@EE I then called again, and the person I spoke to can’t access the accounts, he’s now called around other customer service centres and they can’t either.
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Stores_8 (@stores_8) reported
@EE I’ve now tried it on 3 separate computers and 2 tablets and a phone and it still won’t load!! What a waste of time....moving network I think!! Joke!!!
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David (@whatupyo84) reported
So I switched from @EE to @VodafoneUKdeals but kept my number. Supposed to take 74 hours. I'm on day 12 with no network???????????????
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Darren Bardo (@BardoDaz) reported
@EE Yes; give me a minute,have a word with the staff, at t' shop in Weston super mare,, i was humble,, the first time maybe not so!,, theyve always been rude. i went to court,cos of it.. Bruv.. An affiliate of #Banksy @MassiveAttackUK
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Boaby (@oorboaby) reported
@EE is there an issue with home broadband in Glasgow G13?
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Chris Cotton (@talk2cotton) reported
@EE Hi mark, extremely slow, unable to do anything really. Restarted pc and router many times no help
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emma louise crowther (@emma1995_louise) reported from Tyldesley, England
@EE if I cancel my contract today would the fee go onto my next bill
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Ash 1974 (@andy_horner) reported
@EE thanks for sending out a phone without a charger or earphones and without advising that’s what you do? 20 years a customer and no explanation from your inept customer service team 😳😳
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Richard Hitchin (@ChardHitchin) reported
@EE Hi Helen, I spoke to someone from customer services, who has tried to add the pack. They told me to turn my phone off and on again, and that the pack would be automatically added. It wasn’t but my credit was taken. The next two times I called customer services they hung up on me.
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Martin Watson (@killawat) reported
@EE just updated to the Google pixel 5. Had it 3 days but noticed very poor 4G connection in areas where my old phone (Pixel 3) had a good connection. Anything I can do to rectify this other than change the phone?