EE Outage Report in Grays, Borough of Thurrock, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Grays, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at EE
EE is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent EE outage reports came from the following cities: London, Loughton, Dagenham, Ilford, Gillingham, Romford, Bexleyheath, Basildon, Dartford, Rochester, Wickford, Gravesend, Erith, Chatham and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Loughton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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Ekramul
(@ehoque007) reported
from
East Ham, England
@EE Ridicilous protocols in place just to reset my online account password. Now need to go into a store with my ID! Not necessary. 10 years plus customer. Shame.
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Surabhi Nanda
(@NandaSurabhi) reported
from
Ilford, England
@EE APPALLED by your service - your courier delivers a parcel to another address and you don’t trust your customer to say they have not received it and not willing to help the customer #CustomerExperience #EE
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Surabhi Nanda
(@NandaSurabhi) reported
from
Ilford, England
@MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience
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Bekah Chloe
(@BekahChloe7886) reported
from
Gravesend, England
@EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡
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Amy✨♏️
(@acjr24) reported
from
Basildon, England
Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
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⚒Rainey Ripley⚒
(@Raineywhufc) reported
from
Eltham, England
@EE what an earth is going on with the signal today in SE28, the last 2mths has been a joke, the amount I pay for my contract & I have to go out of my borough to use it, maybe I should do the same with my bill eh !!
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿
(@Mr_Unique_Voice) reported
from
London, England
@EE I never got a reply to my message about sponsorship
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
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Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater
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Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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Daniel Singleton
(@DSingleton_) reported
from
Ilford, England
Every week I get an unsolicited text from @EE telling me they are sorting out issues in my area. It never gets better I lose every call in my house. Not so much everything everywhere - more nothing nowhere! I’m seeking a new provider for me and my org. #mobilephone
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Spiteful evil
(@smartarce) reported
A company that cares about their customers and there needs @EE outstanding service absolutely amazing. Virgin Media let us down in more ways than one @virginmedia even resorted to blackmail thanks @EE
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Tony Rogers
(@The_Tony_Rogers) reported
@JakeHamStuff @CaroleBristol @EE That wouldn't help, the microwaves from the cell towers will still slowly cook you, phone or no phone.
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Mark Tranter
(@mothbola) reported
@EE I'm an EE customer. I was called today by someone who claimed to be from your company. She was offensive when I asked why she needed my payment info, over the phone. I suspect she's a scammer - 01942 901140
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clare docherty
(@claredocherty1) reported
@EE Was the Network down in the morning to midday in the W2, W10 & W11 area¿
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Sapien
(@rutherfojr) reported
@EE Can't get 4g 3 g 2g in Dartmouth last couple of days. Only got back this morning 4 g but very slow.
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htfcmcghee
(@htfcmcghee) reported
@EE Thanks for your response Georgia, I have done all troubleshooting. Reset router ect. Are you having issues at your end with anything.?
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AFSS Ltd | An AFSS Group Business
(@afssltd) reported
@EE Thanks, finally, for responding to complaint with boilerplate text blaming me for the fact YOU can't process card payments, telling me I cannot cancel. Watch me. And no, you won't get early termination - judge will make sure of that! Absolute joke for ten years of loyalty!
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Toplock
(@Toplock7) reported
@EE Reported as needing a fact check. None or little signal in Norfolk and there's no high rise buildings!!
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Steveadlam
(@Steveadlam2) reported
@EE Hi I've just had the rudest customer service representative ever I had network issues within the city I live in there are mast issues and for about two weeks poor network and the staff at technical support have told me about the issi
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𝐓𝐀𝐌𝐀𝐑𝐀 𝐑𝐎𝐒𝐄
(@tamararosejj) reported
@EE Is EE down? I have 0 signal off WiFi