EE Outage Report in Grays, Borough of Thurrock, England
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The latest reports from users having issues in Grays come from postal codes RM16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Grays, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent EE outage reports came from the following cities: South Benfleet, Grays, Greenhithe, London, Gillingham, Romford, Barking, Ilford, Stanford-le-Hope, Coldblow, Chatham, Erith, Rochester, Chigwell and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet |
Internet | |
| Grays |
Total Blackout | |
| Greenhithe |
Internet | |
| London |
Internet | |
| Grays |
Phone | |
| London |
TV |
Community Discussion
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EE Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Paul 🚛💨😎
(@I_am_PBK) reported
from
Dartford, England
@EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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G R A Y B U R N
(@PaulGrayburn) reported
from
Romford, England
@pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.
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Vicky Lee
(@luckylinkage) reported
from
Romford, England
@EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?
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Phil
(@feyipuk) reported
from
Crayford, England
@EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Anuradha Damale
(@anulikesstars) reported
from
Brentwood, England
Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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stephen beattie
(@sbeattie87) reported
from
Romford, England
@EE hey I am getting very bad internet signal, whats going on?
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G R A Y B U R N
(@PaulGrayburn) reported
from
Romford, England
@EE Can’t stand these tweets when you let service in other areas go to **** for months and months and months #SlowSarcasticClap👏🏻
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Tony Rumsey 🐓🏴
(@picklefork1965) reported
from
Ilford, England
@EE What a joke of a company, two hours spent on the chat trying to sort out an issue of a tablet upgrade, and being charged for two tablets. All I get is bullshit, by no marks, almost trying to insinuate its my fault. Not taking it laying down. 😡😡😡😡😡😡😡
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Hannah Hawkins
(@hanahawkins) reported
from
Brentwood, England
@EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🔶 TheSpecialNone 🔶
(@thespecialnone) reported
@EE fix ur servers always being down before promoting this
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Ryan Anderson
(@ryanstanley22) reported
@EE It would be good customer service to show that EE care about their customers to say yes due to covid there was this delay so we are going to make exceptions this year, have some respect for your customers. It’s been a difficult year for everyone so have a bit of decency
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Benjh_82
(@82Benjh) reported
Clearly @EE don't like answering their customer's questions...
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Paul Walker
(@paul_walker7) reported
@PiggyPlex @Rubyrose087 @EE I live like 300m away from the tower and about 600m to town, even when I got outside my house in the garden what has a line of sight with the new 5G tower I still get crap data
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Brian Byers
(@brianbyers55) reported
@bt_uk No afraid not. You offered the tablet, and to cover the cost. Why would I contact EE? I’ve already spent probably 10 hours + on the phone to BT this past 2 weeks. The problem is caused by your system error so BT need to speak with @EE to resolve and then tell me when👍
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Chris Dey
(@Elvenstranger) reported
@EE used your chat service to order my upgrade, they were fantastic and really helpful. Now my upgrade is paid for I can't use live chat to ask about delivery dates. Please make your chat more accessible, it's a really good feature.
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Becca Lockhart-Morley
(@anneachronism) reported
Hi @EE I ordered a new phone yesterday but have no way of tracking delivery as there’s no order number in the confirmation email. Please can you help?
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Chris Ridsdale
(@chris_ridz) reported
@EE I can upgrade, but your only showing me iPhone or Samsung, not much of an upgrade choice... Your website is so slow and laboured. Can't even msg you as it says your closed... Top job!!
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The Sarcastic Sith Lord
(@DarthRevan1985) reported
And @Sky Internet is down again shouldn't be surprised maybe I should just take my home broadband to @EE to🤔
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🌹 Ruby Rose 🌹 Fansly, RevealMe and PocketStars🌹
(@Rubyrose087) reported
@PiggyPlex @paul_walker7 @EE You know its bad when your BT WiFi is faster than your mobile data