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EE Outage Report in Grays, Borough of Thurrock, England

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The latest reports from users having issues in Grays come from postal codes RM17.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Grays, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Grays, Borough of Thurrock, England 11/27/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent EE outage reports came from the following cities: London, Ilford, Grays, Dagenham, Stanford-le-Hope, Romford, Gravesend, Orpington, Rochester, Chatham, Canvey Island, South Ockendon, Loughton, Gillingham and Longfield.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomIlford Internet

Community Discussion

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EE Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    @pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • gillybee66 gillybee ☆ (@gillybee66) reported from Bexleyheath, England

    @EE Is the app down?

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    @EE Can’t stand these tweets when you let service in other areas go to **** for months and months and months #SlowSarcasticClap👏🏻

  • hanahawkins Hannah Hawkins (@hanahawkins) reported from Brentwood, England

    @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • luckylinkage Vicky Lee (@luckylinkage) reported from Romford, England

    @EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • telshep87 Terri Shepherd (@telshep87) reported from Romford, England

    @EE nhs discount codes are not working for upgrades

  • feyipuk Phil (@feyipuk) reported from Crayford, England

    @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

  • anulikesstars Anuradha Damale (@anulikesstars) reported from Brentwood, England

    Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • sbeattie87 stephen beattie (@sbeattie87) reported from Romford, England

    @EE hey I am getting very bad internet signal, whats going on?

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sambucawasevil sam buca (@sambucawasevil) reported

    @EE your price increase is ridiculous I'd understand if it was to do with putting in NEW 5G masts and your paying for that service I just use a 4g piece of crap and being charged the 14% same as people with ultrafast 5g #leavingassoonaspossible

  • POULTONGIRL CHRISTINE WILLIAMS (@POULTONGIRL) reported

    @EE how do I cancel my plan and move to SIM only with @bt_uk ? Who do I contact first to start the process?

  • MarkDavisonUK Mark Davison (@MarkDavisonUK) reported

    @ryanread678 @Arunan29 @EE Down a lot in my area, same with a lot of the other piggyback networks as a result of it.

  • 68Langers Andrew 🌻🇺🇦💙 🇪🇺 (@68Langers) reported

    @JakeOKane @EE I left them after 25 years loyalty last year. They are too big for their boots now. Don't care about customer loyalty and overcharge for the level of service they provide.

  • AbarthRocket595 Mike (MSD) (@AbarthRocket595) reported

    @JamesAHogg2 @EE This is exorbitant and I am with EE, but am near the end of my mobile phone/Internet contracts. I shall therefore be contacting them to re-assess this greedy price hike, or I will go elsewhere. Seems you get better deals as a new customer rather a longstanding loyal one! 🤔🤦

  • SlimConsultant Slim with Kim 1:1 diet Consultant (@SlimConsultant) reported

    @EE after holding for an hour it’s finally sorted , but I’ll be honest EE’s service has deteriorated significantly over the last 6 months. Really disappointed

  • Jimmy_Jostle Mark Alex (@Jimmy_Jostle) reported

    @EE 3 times today service has dropped out completely. 5G was off for few hours, couldn't then make calls and then service went again. And no I don't wanna talk to the tech department as they sprout out the same repetitive crap off the sheets they read off.

  • Befuddled13 Befuddled (@Befuddled13) reported

    Urgh, @EE are so bad at contact and customer support! For a service that claims to be the "best service for clients and their digital lives"- but have no facility to online chat!? Very forward thinking!!

  • hallamtweets Charlotte Hallam (@hallamtweets) reported

    @CliveinEngland @EE It’s the worst at the moment! I’ve been having issues for weeks now!! 😤

  • LoSloan18 Lo Sloan (@LoSloan18) reported

    @EE your customer experience sucks - am incredibly frustrated right now.