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EE Outage Report in Sidcup, Greater London, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Sidcup, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sidcup, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at EE

EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Sidcup, England

The most recent EE outage reports came from the following cities: London, Tower Hamlets, Romford, City of Westminster, City of London, Thornton Heath, Camden Town, Waltham Forest, Croydon, Leyton, Dagenham, Ilford, Poplar, Islington, and Orpington.

CityProblem TypeReport Time
London Phone 10 minutes ago
London Wi-fi 20 hours ago
London Internet 22 hours ago
Tower Hamlets Phone 23 hours ago
London Internet 1 day ago
Romford Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sidcup, England

Latest outage, problems and issue reports in Sidcup and nearby locations:

  • JamieWillshaw
    Jamie Lindley (@JamieWillshaw) reported from Bromley, England

    @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

  • hannah_p79
    Hannah Parmenter ♥ (@hannah_p79) reported from Poplar, England

    @EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't

  • Dawn4Io
    DAWN4IoE (@Dawn4Io) reported from Camden Town, England

    @NoServiceHereUK no data on Euston platform despite good signal on @EE

  • marcflores
    Marc Flores (@marcflores) reported from East Ham, England

    @EE Back in east London (E16, Canning Town). 1. After Airplane on/off 0.66 Mbps down 2. After restart 6.88 Mbps down (slower than normal 3’s speeds!) 3. I’m running iOS 13.1 on the device. FYI - I had no issues when at work at SE1.

  • life_of_nads
    Life of Nads (@life_of_nads) reported from Islington, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

  • williada60
    David Williams (@williada60) reported from Lambeth, England

    @EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this

  • BenHop
    Benjamin Hopkinson (@BenHop) reported from Bromley, England

    @EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.

  • timpar2109
    tim parsons (@timpar2109) reported from Poplar, England

    @EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.

  • mindsgonewild
    James M (@mindsgonewild) reported from Grays, England

    @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

  • marcflores
    Marc Flores (@marcflores) reported from Stratford, England

    @EE Hi Jo - my data speeds seem to be non-existent or extremely slow in E13 and E15 (I’m commuting right now).

  • LynsLot
    Lynsey Smith (@LynsLot) reported from Croydon, England

    @EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service

  • life_of_nads
    Life of Nads (@life_of_nads) reported from City of London, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...

  • Dynan5
    Martin Dynan (@Dynan5) reported from Croydon, England

    @EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal

  • Richperks
    R I C H P E R K S (@Richperks) reported from Romford, England

    Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!

  • TrevBenton79
    Trevor Benton (@TrevBenton79) reported from City of London, England

    @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

  • BreatheFitness
    Anthony Mayatt PT (@BreatheFitness) reported from Sutton at Hone, England

    @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

  • sxcmitha
    Salima Chitalya Mitha (@sxcmitha) reported from Islington, England

    @EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.

  • suhailpatel
    Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • Am1nul_Hoque
    Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..

  • Am1nul_Hoque
    Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • charcharjadee
    Charlotte (@charcharjadee) reported

    @EE I have sent you a DM can you please help?

  • Martial_Lee
    Vegan Roundhouse Kicks 🌱 (@Martial_Lee) reported

    Yo @EE my fibre connection has been dropping daily for weeks now and finally today it's dropped and wont reconnect. Can anyone help me on here? Not got the time to sit on the phone on hold 👊👍

  • AtMyAgeTV
    At My Age (@AtMyAgeTV) reported

    Are there many more of us on @ee that won’t be getting our #iPhone13ProMax on launch day as we were promised? Not great service is it?

  • chrisginet
    Chris Ginet (@chrisginet) reported

    @EE why are you ignoring my tweets and DM’s but replying to other people? I have never had service this bad and been with you since the orange days. All I want to know is what’s happening with my upgrade! I was promised delivery today and I’ve had no texts or emails

  • mf3291
    Matt (@mf3291) reported

    @EE Evening. Due to get the new iPhone tomorrow but haven't heard any details about it. Can you please help

  • _con0r
    Conor Fenwick (@_con0r) reported

    @EE just want to complain about Chloe in the digital customer executive complaints team, absolutely abysmal service completely goes against what I expect from your company.

  • bindib4by
    Blaze. (@bindib4by) reported from Thorne, England

    @EE Do you have a customer service email? Yesterday I waited over an hour in a queue to get no where…

  • nattrass16
    Michael Nattrass (@nattrass16) reported

    @EE any chance of an answer about my upgrade/iPhone 13 Pro Max pre order? Wife is on a different network and everything has gone smoothly so I’m starting to wonder what incentive there is/was to stay

  • AuntiePumpkin
    Anne (@AuntiePumpkin) reported

    @EE Can you just answer the question? Do EE phone broadband customers unexpectedly using an automated service saying press 1 if you are the account holder or 2 if you aren't? It's very much like a scamming call of some sort but nicely spoken.

  • bprentice2010
    ⚽️Barry Prentice⚽️ (@bprentice2010) reported

    @EE So I was probably 1 of the 1st to order just after 1pm yet others that ordered hours after me are getting theirs today. Nice way to treat your loyal customers!