EE Outage Report in Rochester, Medway, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent EE outage reports came from the following cities: Gravesend, Maidstone, South Benfleet, Grays, Greenhithe, Gillingham, Stanford-le-Hope, Southend-on-Sea, Chatham, Sittingbourne and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Jamie Decruz
(@JDecruz10) reported
from
Sutton at Hone, England
Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Nicola Jones
(@Bould2007Jones) reported
from
Sittingbourne, England
@EE waiting to cancel contract mobile 10 mins plus waiting
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Monika Matis
(@monikamatis) reported
from
Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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mark longhurst
(@scholes1976) reported
from
Snodland, England
@EE is there any service problems.
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Mason
(@ADMason) reported
@EE Hi, any known broadband issues in TR13 area, please? Connection is seemingly fine but no data whatsoever. TIA, Andy 👍
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David Gray
(@babylonforever) reported
@EE Hello, there are still continued issues. As outlined in my original tweet it's the ongoing nature of the problems that is my biggest issue. For example another 'Problem near home' text arrived on Tuesday and still not had confirmation that it's been resolved.
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Jerry
(@jerrynoel2000) reported
@EE EE 5G Coverage In Edinburgh Last Q4 Of 2022 Since EE 5G Service was first launched on 30th May 2019 in Edinburgh it was limited. Now going forward 3 and half years later, there's very little improvement. You still can't get 5G service in quiet a lot places around city centre
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The Horizontal Coalition
(@thcsonic) reported
@O2 I live in N Cornwall and your network is so poor here. You boast about 5G and I’m lucky if I get 3G. I’m paying handsomely for a service you can’t deliver. Wish I chose @EE now. Really terrible customer service as well. Not happy. Sort it out.
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Sean Stewart
(@SeanStewartEdUK) reported
@EE Hi EE. Sorry for not getting back sooner. I called up later that day and it was related to the PAYG customers all losing connection that morning. The person on the phone was helpful in pushing a network settings update that fixed it for me and others in the situation he spoke to
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Mike
(@GalahadXVI) reported
@Liam_Gulliver @EE @O2 Choosing o2 for my business number was the worst choice ever. They're actually stuck in prehistoric times. Complete fossil of a network.
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Katie
(@ktbevell) reported
@EE broadband down in Whaley Bridge since last night and no info on website apart from aware of issue. Really need an update.
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Will Hearley
(@Whirly90) reported
@GeorgieRastaMay @EE Good customer service that.
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Lynsey Jackson
(@JacksonLynsey) reported
@EE signal has been appalling 4 around2months.Its gone from being able to make&take calls anywhere2not being able to in my home at all now!I’ve been told a mast has burnt down in North Shields-is this the problem?Haven’t been able to get through to speak to anyone!Please advise!
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Dale Watts
(@Extinguisherman) reported
@PoetessJess @EE @O2 Every networks going to have good and bad areas, but o2 in the south east is horrid. Even the employee at the Bluewater was amazed on how bad my iPhone 13 was running!!!