EE outages and service status in Rochester, England

Problems in the last 24 hours in Rochester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rochester, England

The most recent EE outage reports came from the following cities: Southfleet, Chatham, Aylesford, Maidstone, Rochester, Gillingham, Southend-on-Sea, and Sheerness.

City	Problem Type	Report Time
Southfleet	Phone	9 hours ago
Chatham	Internet	3 days ago
Aylesford	Internet	4 days ago
Maidstone	Internet	5 days ago
Chatham	Phone	10 days ago
Maidstone	Phone	17 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

• 
  Nick Anderson (@uknickand) reported 3 minutes ago from Bobbing, England

  @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

• 
  the statistics guy jono (@Jon_UK2016) reported 7 minutes ago from Gillingham, England

  @DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany

• 
  Andy Betts (@abetts2022) reported 7 minutes ago from Stone, England

  Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2

• 
  Teddy (@Teddy_Nicoll) reported 9 minutes ago from Gillingham, England

  @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

• 
  🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported 18 minutes ago from Aveley, England

  @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

• 
  Charlie :) (@Purplecharlie32) reported 18 minutes ago from Sutton at Hone, England

  @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

• 
  Joe (@chubbyjoeforza) reported 24 minutes ago from Gravesend, England

  Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

• 
  Stuart Fields (@stuartfields) reported 25 minutes ago from Stone, England

  @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 28 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Doyle (@droopdoggbaby) reported 33 minutes ago from Sutton at Hone, England

  Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

• 
  Neil Bloor (@neilbloor) reported 34 minutes ago from Sittingbourne, England

  Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

• 
  Andy Baker (@AndyBakerRC) reported 34 minutes ago from Gillingham, England

  @EE is there an issue with your network as dont seem to be receiving text messages.

• 
  Tony L (@TBone1170) reported 35 minutes ago from Sutton at Hone, England

  @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

• 
  Colin Dowling (@colinsplace) reported 37 minutes ago from Maidstone, England

  @EE 1 hour down... no broadband.... no response from @EE

• 
  Lauren T💫 (@Lozzabish95) reported 37 minutes ago from Southend-on-Sea, England

  @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

• 
  KATEGEORGINA (@KATEELDRIDGEx) reported 39 minutes ago from Sutton at Hone, England

  @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

• 
  The Lefthand Low Golfer (@Grum90379158) reported 41 minutes ago from Rochester, England

  @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

• 
  Rahim Shivji (@RahShivji) reported 41 minutes ago from Gillingham, England

  I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

• 
  Monika Matis (@monikamatis) reported 43 minutes ago from Grays, England

  @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

• 
  Colin Dowling (@colinsplace) reported 49 minutes ago from Maidstone, England

  Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marie Louise (@thewisdomofwolf) reported 7 minutes ago

  @EE It is terrible that I couldn't pay my bill on time. I phoned up & spoke to a very nice gentleman who said I was allowed to pay on 22/5/26. Yet you sent me an email saying you've tried to take dd again & it failed so I've been charged £12. I'm seriously considering leaving EE.

• 
  DML (@DMLYONDER) reported 8 minutes ago

  @EE Ee have elderly customers they fail to fix their phone lines and internet with 30 days put vulnerable customers at risk, fail to keep their customers informed of repair dates and times, and BT totally ignore customers, and don’t value when you been with them 20 plus years

• 
  Gill Clarke 🐝 (@Gillykins58) reported 10 minutes ago

  @MCFC2012 @EE Not sure where you are based but we are in Cheshire with BRSK. Never had an issue with the Wi-Fi since we changed to BRSK.

• 
  Linda Rogers (@tankie76) reported 12 minutes ago

  @ad_moran4 @EE @O2 Please look at which provider offers the best coverage, I moved from o2 as their coverage was so poor. EE is much better! I’m now sim only and pay £30 a month with EE for unlimited data, calls and texts etc.

• 
  Steve White (@SwimGardener) reported 12 minutes ago

  @EE your TV service is shite. Just recorded the indy 500 and guess what.. The recording finished before the race ended. Absolutely bollocks I'm paying you for a service you don't deliver. That is theft.

• 
  harry hound (@harryhoundy) reported 13 minutes ago

  @DerRohlSouness @EE he has never played for rangers how can they take credit?

• 
  Some UK Tesla Guy (@SomeUKTeslaGuy) reported 18 minutes ago

  So today's customer service issue is a really unpleasant experience with @EE. I have 'Mobile Broadband' with them and, whilst on holiday, a fault seemed to occur. So I called up, got passed around, talked to 3 different people. After passing security with the first two, I still eventually got asked for a password which I was pretty sure I'd never set and, after two attempts, I was told that's it - I had to go into an EE store with the device and my passport. So I go in, and it's a billing problem. They'd sent a message to the device's phone number (which is never used, as it's a home broadband router), I'd had no email or other warning. Sure enough, the helpful store guy said, there's often no password but the system asks for one anyway. So I got a payment missed charge (lots of stuff in and out - I had missed something) and had to drive an hour round trip and pay parking to get someone who knew what they were talking about. Bloody ridiculous.

• 
  David charnock (@david4charnock) reported 20 minutes ago

  @ad_moran4 @EE @O2 Yeah but o2 signal and coverage is absolutley shocking

• 
  Rohan ☭ (@gondwanaman) reported 21 minutes ago

  @EE if you’re travelling to the UK do not use EE as your carrier, absolutely appalling app, no service & no longer recognises log-in. Companies need to regulated harder as they no longer pretend to even offer service.

• 
  Emily @ Dead Winter's Night (@DeadWintersNigh) reported 21 minutes ago

  @EE For the past week or so the wi-fi connection has been constantly dropping and disconnecting. It is not my computer because I have fixed the settings. It is unacceptable that the expensive service you provide is rubbish.