EE outages and service status in Rochester, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Rochester, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 30, 3:23 PM GMT+1.
- Internet (25%)
- Total Blackout (25%)
- Wi-fi (25%)
- Phone (25%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Rochester, England
The most recent EE outage reports came from the following cities: Gillingham, Southend-on-Sea, Sheerness, West Malling, Leigh-on-Sea, Rochester, Greenhithe, Sittingbourne, Gravesend, Maidstone, South Benfleet, and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham
|
Phone | 6 days ago |
|
Southend-on-Sea
|
Wi-fi | 7 days ago |
|
Southend-on-Sea
|
Total Blackout | 9 days ago |
|
Gillingham
|
Internet | 15 days ago |
|
Sheerness
|
Total Blackout | 1 month ago |
|
West Malling
|
Phone | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Poppy Jeffery (@BBCPoppy) reported from Maidstone, England@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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daniel munn (@dpmunn19) reported from Aveley, EnglandI am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Dave DM Martin💥 (@davemartind) reported from Rochester, England@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
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Bekah Chloe (@BekahChloe7886) reported from Gravesend, England@EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡
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Teddy (@Teddy_Nicoll) reported from Gillingham, England@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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James M (@mindsgonewild) reported from Grays, England@EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out
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The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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Michelle Millard (@mishmashdiva) reported from Snodland, England@ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE
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Tobias Cook (@tobycook17) reported from Southend-on-Sea, EnglandPaying £70 a month for a phone with no signal 😤 @EE
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Andy Baker (@AndyBakerRC) reported from Gillingham, England@EE is there an issue with your network as dont seem to be receiving text messages.
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the statistics guy jono (@Jon_UK2016) reported from Gillingham, England@EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.
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KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, EnglandAgain @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!
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Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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Stuart Fields (@stuartfields) reported from Stone, EnglandI always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Rob Cockerton (@bertie_cee) reported from Gillingham, England@EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??
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the statistics guy jono (@Jon_UK2016) reported from Gillingham, England@DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany
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Mark Gould (@yiddo71) reported from Rochester, England@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Pitts (@briavelsjon) reported@CathyJoslin @EE Are you receiving automated texts from other senders? That's the best test of whether this is a sender-specific issue, or an end-user-specific one. That then dictates the course of action to rectify.
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Alexander (@Alexanderforaye) reported@EE TV more expensive than the subscription channels. And you can’t Cancel for 24months! In brief I have EE TV. Have tried to reduce package to lowest, but tied in till end of 2027. £22 a month for; NowTV incl HBO and Netflix Basic. I realise is independently it cost 15.98
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Jon (@RealJKay) reported@EE I have reached out before and told it’s all fine and no issues. Something went wrong with the number port.
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Luke Sampson (@OnSamps) reported@EE how many people are going to say your app isn't working before you realise your app isn't working? And yes, my app isn't working. And no logging in online won't help me with WiFi control.
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AFCdonnilad (@afcdonnilad) reportedPT2 @WeAreOpenreach @BT @EE Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately.
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Rachelle Georgina🇨🇮🇷🇴🇩🇪🏴 (@chellebadita) reported@darksister841 @EE Sadly what the world is coming to. I will never use a call centre again after this, just not worth the grief.
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Karen Reid (@Karenreid24) reportedTruely awful customer service yet again from @EE - they just fail in their customer service over and over again.
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Rachel Bridge (@rachelbbridge) reported@grantaddick100 @EE Anything for companies to rip customers off. We must be lying about our complaint, not, they pay their employees poorly so employees don’t do their job properly, and somehow we’re the problem 🙄
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Shaun (@shaun___97) reported@EE hi i just swapped from damage cover to full cover for phone insurance and on my app it stil only shows as damage cover how long will it take to update
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Le Coq (@LeCoq_79) reported@Ladydollx_ @EE I had a similar issue when they switched BT internet over to @EE. They insisted I’d get the same plan for the same price, but delivered a far lower plan and then tried to charge me for the upgrade. Eventually the call logs were “lost” and they matched the original offer.