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EE Outage Report in Rochester, Medway, England

Why is my EE service not working?

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The latest reports from users having issues in Rochester come from postal codes ME1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Rochester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Rochester, England

The most recent EE outage reports came from the following cities: Sheerness, West Malling, Leigh-on-Sea, Southend-on-Sea, Gillingham, Rochester, Greenhithe, Sittingbourne, Gravesend, Maidstone, South Benfleet, Grays, Stanford-le-Hope, and Chatham.

CityProblem TypeReport Time
Sheerness Total Blackout 2 hours ago
West Malling Phone 6 days ago
Leigh-on-Sea Internet 7 days ago
Southend-on-Sea Wi-fi 8 days ago
Southend-on-Sea Internet 8 days ago
Southend-on-Sea Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • Purplecharlie32
    Charlie :) (@Purplecharlie32) reported from Sutton at Hone, England

    @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

  • BreatheFitness
    Anthony Mayatt PT (@BreatheFitness) reported from Sutton at Hone, England

    @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

  • stuartfields
    Stuart Fields (@stuartfields) reported from Stone, England

    @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

  • NalPerera
    Nalaka Perera (@NalPerera) reported from Maidstone, England

    @EE outgoing calls not working

  • mindsgonewild
    James M (@mindsgonewild) reported from Grays, England

    @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

  • Jon_UK2016
    the statistics guy jono (@Jon_UK2016) reported from Gillingham, England

    @DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany

  • Drewstoopher
    Drew Morgan (@Drewstoopher) reported from Maidstone, England

    Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

  • tobycook17
    Tobias Cook (@tobycook17) reported from Southend-on-Sea, England

    Paying £70 a month for a phone with no signal 😤 @EE

  • BBCPoppy
    Poppy Jeffery (@BBCPoppy) reported from Maidstone, England

    @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

  • stuartfields
    Stuart Fields (@stuartfields) reported from Stone, England

    @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

  • BekahChloe7886
    Bekah Chloe (@BekahChloe7886) reported from Gravesend, England

    @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

  • KATEELDRIDGEx
    KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

  • VikkiLisa
    Vikki Lisa xo (@VikkiLisa) reported from South Ockendon, England

    @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

  • Nicsboys2
    Nic Foakes (@Nicsboys2) reported from Grays, England

    @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

  • neilbloor
    Neil Bloor (@neilbloor) reported from Sittingbourne, England

    Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

  • nannychrisMa
    😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported from Southend-on-Sea, England

    @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

  • Jon_UK2016
    the statistics guy jono (@Jon_UK2016) reported from Gillingham, England

    @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

  • chubbyjoeforza
    Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • kathy_brackley
    Kathy brackley (@kathy_brackley) reported

    @mammaleelee @MartinSLewis @EE I get them frequently block the number but doesn't help as loads of numbers are used god bless the scammers they need it

  • ijw335
    Ian W (@ijw335) reported

    @EE I also have dreadful signal where I live where as my partner on Vodafone always has full 4g

  • Rachelonthehill
    Rachel Buchanan (@Rachelonthehill) reported

    Sigh. 1 hr+ online chat because @EE had correct address on bill but wrong one for delivering new phone to replace broken one. Only way to correct address? Send A TEXT PIN TO BROKEN PHONE. 🤯😡😭 Surely there is a better way?

  • benleegraves
    Ben Graves (@benleegraves) reported

    @EE would anyone like to help me out please??

  • hellsbellsus
    Hellsbells (@hellsbellsus) reported

    @EE Hi Tom have e messaged you and sent a complaint anyway. But not happy the solution was to buy another SIM card. Had to rely on strangers phones as I was lone working. Husband not pleased.

  • MirandaHurst
    Miranda (@MirandaHurst) reported

    @EE is your system down? I can't log on to add data

  • richardfox92
    Richard Fox (@richardfox92) reported

    @EE sat in a pub in Nottingham, The Trent Navigation Inn and my signal is c@$@p 4g 1 bar then flicks to 5g 1 bar. Now live streaming and camera shuts down because of overheating S 21 ultra.

  • TaraOsher
    Tara Osher (@TaraOsher) reported

    @EE my 82 year old mum has had no phone & internet since Friday am. She contacted you as an emergency but no one has yet been to her to fix! This is a dreadful service to your customers especially a OAP! She has no data left on her phone now too. Why is she waiting so long?

  • alibo22
    alexandra (@alibo22) reported

    @EE Ive signed an upgrade contract and woken up this morning to being charged £799 for the phone. I’m really anxious. Please help!

  • KeithBursnall
    Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!