EE Outage Report in Rochester, Medway, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- 
            Internet (48%) 
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            Phone (25%) 
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            Wi-fi (13%) 
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            Total Blackout (8%) 
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            E-mail (4%) 
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            TV (2%) 
Live Outage Map Near Rochester, Medway, England
The most recent EE outage reports came from the following cities: Gravesend, West Malling, South Benfleet, Chatham, Upminster, Rochester, Gillingham, Southend-on-Sea and Sittingbourne.
| City | Problem Type | Report Time | 
|---|---|---|
| TV | ||
| Phone | ||
| Phone | ||
| Wi-fi | ||
| Phone | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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 🙋♀️Nourish the Workplace - Kimberley Evans 
    (@nourishworkplce) reported 
    
        from
            Cliffe and Cliffe Woods, England 🙋♀️Nourish the Workplace - Kimberley Evans 
    (@nourishworkplce) reported 
    
        from
            Cliffe and Cliffe Woods, England@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers? 
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 Colin Dowling 
    (@colinsplace) reported 
    
        from
            Maidstone, England Colin Dowling 
    (@colinsplace) reported 
    
        from
            Maidstone, EnglandMorning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am. 
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 Wayne Hunt 
    (@WHunt2002) reported 
    
        from
            Southend-on-Sea, England Wayne Hunt 
    (@WHunt2002) reported 
    
        from
            Southend-on-Sea, England@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did.... 
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 Monika Matis 
    (@monikamatis) reported 
    
        from
            Grays, England Monika Matis 
    (@monikamatis) reported 
    
        from
            Grays, England@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.) 
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 Laurie Staerck 
    (@StaerckLaurie) reported 
    
        from
            Grays, England Laurie Staerck 
    (@StaerckLaurie) reported 
    
        from
            Grays, England@EE Is there a problem this morning, I have no 4g or 3G connection 
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 Matt Bourne 
    (@MattBourne_) reported 
    
        from
            Cliffe, England Matt Bourne 
    (@MattBourne_) reported 
    
        from
            Cliffe, England@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue. 
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 Jamie Decruz 
    (@JDecruz10) reported 
    
        from
            Sutton at Hone, England Jamie Decruz 
    (@JDecruz10) reported 
    
        from
            Sutton at Hone, EnglandAlthough it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞 
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 lorraine langridge 
    (@lorraine_acorn) reported 
    
        from
            Longfield and New Barn, England lorraine langridge 
    (@lorraine_acorn) reported 
    
        from
            Longfield and New Barn, EnglandAnd now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!! 
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 Poppy Jeffery 
    (@BBCPoppy) reported 
    
        from
            Maidstone, England Poppy Jeffery 
    (@BBCPoppy) reported 
    
        from
            Maidstone, England@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭 
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 Ben Wallace 
    (@BenOWallace) reported 
    
        from
            Maidstone, England Ben Wallace 
    (@BenOWallace) reported 
    
        from
            Maidstone, England@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent. 
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 Colin Dowling 
    (@colinsplace) reported 
    
        from
            Maidstone, England Colin Dowling 
    (@colinsplace) reported 
    
        from
            Maidstone, England@EE 1 hour down... no broadband.... no response from @EE 
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 Nicola Jones 
    (@Bould2007Jones) reported 
    
        from
            Sittingbourne, England Nicola Jones 
    (@Bould2007Jones) reported 
    
        from
            Sittingbourne, England@EE waiting to cancel contract mobile 10 mins plus waiting 
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 dazz ii am 
    (@dazzgedd73) reported 
    
        from
            Sutton at Hone, England dazz ii am 
    (@dazzgedd73) reported 
    
        from
            Sutton at Hone, EnglandI remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!! 
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 Brownie sports photography 
    (@BSportsphotos) reported 
    
        from
            Gravesend, England Brownie sports photography 
    (@BSportsphotos) reported 
    
        from
            Gravesend, England@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy. 
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 lorraine langridge 
    (@lorraine_acorn) reported 
    
        from
            Longfield and New Barn, England lorraine langridge 
    (@lorraine_acorn) reported 
    
        from
            Longfield and New Barn, England@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider. 
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 KATEGEORGINA 
    (@KATEELDRIDGEx) reported 
    
        from
            Sutton at Hone, England KATEGEORGINA 
    (@KATEELDRIDGEx) reported 
    
        from
            Sutton at Hone, England@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!! 
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 mark longhurst 
    (@scholes1976) reported 
    
        from
            Snodland, England mark longhurst 
    (@scholes1976) reported 
    
        from
            Snodland, England@EE is there any service problems. 
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 Tony L 
    (@TBone1170) reported 
    
        from
            Sutton at Hone, England Tony L 
    (@TBone1170) reported 
    
        from
            Sutton at Hone, England@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side 
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 kealey 
    (@kikidee84) reported 
    
        from
            Southend-on-Sea, England kealey 
    (@kikidee84) reported 
    
        from
            Southend-on-Sea, England@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued 
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 Stuart Fields 
    (@stuartfields) reported 
    
        from
            Stone, England Stuart Fields 
    (@stuartfields) reported 
    
        from
            Stone, EnglandI always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera 
EE Issues Reports
Latest outage, problems and issue reports in social media:
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 daiz 🌱 
    (@oopsiedaize) reported daiz 🌱 
    (@oopsiedaize) reported@EE I went in store to get airpods and was told two different things by two different stores. one said I can get them in store if they have stock and one said they never stock airpods in store. which one is true? 
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 ForestsFlowers 
    (@ForestsFlowers) reported ForestsFlowers 
    (@ForestsFlowers) reported@EE First a salesperson took a contract without my permission, then I was told a manager would contact me, then I was told my case had been closed without resolution, then contract was finally removed, was told loyalty team would contact me and this was a lie AGAIN. 
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 Craig 🏴🏴☠️🦢🏉 
    (@OfficialRTC) reported Craig 🏴🏴☠️🦢🏉 
    (@OfficialRTC) reported@EE Yet your profits are sky high. I will be making a complaint about this. 
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 Jane Maunsell 
    (@JaneMaunsell) reported Jane Maunsell 
    (@JaneMaunsell) reported@EE please can you help me I can’t make any phone calls abroad or receive any phone calls this is urgent and I can’t get through please message me 
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 Setu Desai 
    (@setu9760) reported Setu Desai 
    (@setu9760) reported@EE I tried about an hour ago and received one email for verification but upon clicking the link it said link invalid and to try again but again no email for the retry. It is a sim-only pay monthly contract that we bought a few months ago but never registered for an online account 
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 Simon Ward Musician 
    (@SimonWardMusic) reported Simon Ward Musician 
    (@SimonWardMusic) reportedIs it legal for a company to continue to charge you for a service that is out of contract and not give you the option to cancel from your account, without having to call and wait for 3 hours for a ******* answer? Im talking about @EE I have kids and cant even talk because Im ill. 
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 BillyBrown 🎸🎤 
    (@BillyBrownSongs) reported BillyBrown 🎸🎤 
    (@BillyBrownSongs) reported@EE @btsport Why have I not heard back from you after 2 weeks. You've been taking money from my account for 4 years for a number I've never had 
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 Rahul Bahadur 
    (@rahulbrk) reported Rahul Bahadur 
    (@rahulbrk) reportedHow can you guys close the conversation without even sorting out my issue @EE #worstuknetwork 
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 KYE 🔴🏴 
    (@BigKyeMUFC) reported KYE 🔴🏴 
    (@BigKyeMUFC) reported@EE not had a signal all day in the llandudno area be quick enough to take the bill though 🙄 
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 Here2watch 
    (@Here2watch2) reported Here2watch 
    (@Here2watch2) reported@EE @EE but as you say you're making the customer pay for these upgrades rather than acknowledge the tough times people are facing and forecasting lower profits this year to pay for them that way?