EE Outage Report in Rochester, Medway, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent EE outage reports came from the following cities: South Benfleet, Grays, Greenhithe, Gillingham, Maidstone, Stanford-le-Hope, Southend-on-Sea, Chatham, Sittingbourne, Rochester and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet |
Internet | |
| Grays |
Total Blackout | |
| Greenhithe |
Internet | |
| Grays |
Phone | |
| Gillingham |
Internet | |
| Maidstone |
Phone |
Community Discussion
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EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob)
(@WoWnut) reported
from
Aveley, England
@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Phil
(@feyipuk) reported
from
Stifford, England
@EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Doyle
(@droopdoggbaby) reported
from
Sutton at Hone, England
Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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Andy Betts
(@abetts2022) reported
from
Stone, England
Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Cass
(@markcass13) reported
@welburn8 @EE What you saying Jason? Could you fix my mate up with an apple watch?
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Audrey Brown 🏴
(@Auders) reported
@ee any chance you can get someone to man the chat feature on your website. I'm now day 2 with no sim activated and I can't call you. Clicking on the link for other ways to contact you takes you back to the chat window that doesn't work....
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Sarah Thorne
(@sarahthorne76) reported
Absolutely appalled by @EE my mother in law made a mistake and is now out of pocket. Shop and customer services can’t make a refund and after 2 weekly emails to shop and no reply at all.
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Tintin Two Jags Quarantino
(@badmonotreme) reported
@Hayleystevens @EE I used to work for the Evil Empire, back when they were Orange. They're as crap as any other phone company.
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JP Glover 🏳️🌈
(@jpglover1982) reported
@EE Random question. Are you having service issues in the #wf5 area
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Steven With a V
(@superstevie268) reported
@EE Yes Connor, this is the team I spoke with. There was zero attempt by them to make me stay, and I was told to cancel once my contract ends in 45 days time.
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Stephen Szmidt
(@sszmidt199) reported
@pecker2009 @EE Disgraceful. I'm with #Virginmobile who use EE network, so guess they will definitely follow. If they do then I'll be leaving like you & as my home phone & broadband are with EE I'll probably leave them when my contract is up. I don't want to support companies who break promises.
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Paul Jones
(@pauljones81) reported
@EE I made the terrible mistake of switching from EE broadband to BT 10 days ago. Suffice to say we have no internet at all and BT are beyond useless. If I wanted to come back would EE honour my previous price and how long would the switch back take please?
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Audrey Brown 🏴
(@Auders) reported
@EE Good grief how frustrating. Over 45 minutes on chat feature due to you not activating my sim and agent asking me to call 150. On a phone that doesn't have an active sim! Now on to supervisor who is wants me to repeat everything. Just need the phone and service I'm paying for!
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Chris Sherrington
(@csherrc) reported
@EE do you know when the signal will be fixed in my area. Checked the app and its been down for some time