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EE outages and service status in Rochester, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Rochester, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and E-mail.
  • 42% Phone (42%)
  • 33% Internet (33%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 8% Wi-fi (8%)

The latest reports from users having issues in Rochester come from postal codes ME1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Rochester, England

The most recent EE outage reports came from the following cities: Sheerness, West Malling, Leigh-on-Sea, Southend-on-Sea, Gillingham, Rochester, Greenhithe, Sittingbourne, Gravesend, Maidstone, South Benfleet, Grays, and Stanford-le-Hope.

CityProblem TypeReport Time
Sheerness Total Blackout 8 days ago
West Malling Phone 14 days ago
Leigh-on-Sea Internet 15 days ago
Southend-on-Sea Wi-fi 16 days ago
Southend-on-Sea Internet 16 days ago
Southend-on-Sea Internet 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • Lozzabish95
    Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

  • colinsplace
    Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • droopdoggbaby
    Doyle (@droopdoggbaby) reported from Sutton at Hone, England

    Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • kikidee84
    kealey (@kikidee84) reported from Southend-on-Sea, England

    @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

  • lucy_anne95
    Luci-Ann (@lucy_anne95) reported from Rochester, England

    @EE thank you for your special offer that includes unlimited data for 5 days for £5 and 7 days for £7. I could use the offer again if it comes up. Having no internet sucks!

  • chubbyjoeforza
    Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • Jon_UK2016
    the statistics guy jono (@Jon_UK2016) reported from Gillingham, England

    @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

  • sue_adams_
    Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • davefrost
    Dave Frost (@davefrost) reported from Canvey Island, England

    Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

  • Drewstoopher
    Drew Morgan (@Drewstoopher) reported from Maidstone, England

    Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

  • NalPerera
    Nalaka Perera (@NalPerera) reported from Maidstone, England

    @EE outgoing calls not working

  • nannychrisMa
    😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported from Southend-on-Sea, England

    @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

  • Grum90379158
    The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

  • Bould2007Jones
    Nicola Jones (@Bould2007Jones) reported from Sittingbourne, England

    @EE waiting to cancel contract mobile 10 mins plus waiting

  • Nicsboys2
    Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • neilbloor
    Neil Bloor (@neilbloor) reported from Sittingbourne, England

    Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

  • THEMIND1972
    Karl Brocker (@THEMIND1972) reported from Stone, England

    @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • liam_spx
    Liam Parry (@liam_spx) reported

    @EE Your customer service is appalling - why have I been contacted by Advancers about a debt towards you when I told your CS to cancel it two months ago for free Additionally when I have tried to pay the bill it has told me that EE servers are down and to try again.

  • Cycle77lon
    Cyclinginlondon (@Cycle77lon) reported from London, England

    Why is @ee network coverage in the Wembley area...HA9 0YJ postcode to be specific

  • bartisimmo
    working class hero (@bartisimmo) reported

    @EE hi, is there an email address I can contact you on please? I’m abroad and have no mobile services. Phone is dead unless on wifi and your chatbot is not helpful. I cannot call 150 as I have no signal. Thanks

  • D_Paskell
    Daryl (@D_Paskell) reported

    @EE I need to change my inclusive extra but your app is down. How do I do this?

  • CronoYellow27
    Peter Cross (@CronoYellow27) reported

    @owlsfan4eva @EE My signal issue has been for the last few days now. Okay when I'm not in the house funnily enough.

  • HDP1995
    HP (@HDP1995) reported

    @PolemicTMM @EE Obviously not totally automated but I did use AI to help her. Quick 2 minute query written up in a way that she could understand how to change within the EE app. Sent the output to her and it worked a treat

  • SebParkinson
    Seb (@SebParkinson) reported

    @EE It’s been a known issue for… years. You just don’t do anything about it. Claiming it’s fine, when it isn’t.

  • sassycassyL
    cass 💖🇮🇱 (@sassycassyL) reported

    @WoodUksparky137 @EE on my last contract renewal I decided to do a sim only contract then PX my phone with back market for a nearly new one, my contract with EE went from nearly 70 a month to 22, I'll never buy the phone with contract again

  • owlsfan4eva
    ALL WEDNESDAY RNT WE (@owlsfan4eva) reported

    @CronoYellow27 @EE EE having a lot if issues today I can’t access my account via app or safari

  • robertwhite7961
    robertwhite7960@gmail.com (@robertwhite7961) reported

    @EE I never used All my data but I’m in hospital thanks for rinsing me when I’m at my lowest. Great job