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EE Outage Report in Rochester, Medway, England

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The latest reports from users having issues in Rochester come from postal codes ME1 and ME4.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rochester, Medway, England 02/13/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rochester, Medway, England

The most recent EE outage reports came from the following cities: Maidstone, South Benfleet, Southend-on-Sea, Chatham, Sittingbourne, Rochester, Gravesend and Gillingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Phone
United KingdomSouth Benfleet Internet
United KingdomSouthend-on-Sea Phone
United KingdomChatham Internet
United KingdomSittingbourne TV
United KingdomRochester Phone

Community Discussion

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EE Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • KATEELDRIDGEx KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

  • Lozzabish95 Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

  • WHunt2002 Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England

    @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

  • TBone1170 Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • kikidee84 kealey (@kikidee84) reported from Southend-on-Sea, England

    @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • MattBourne_ Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • BenOWallace Ben Wallace (@BenOWallace) reported from Maidstone, England

    @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidLPollard David Pollard (@DavidLPollard) reported

    @EE hi I've tried to call your customer services number about a Sim that may be deactivated but because number isn't recognised it'd not putting me through. Could you advise how long an inactive PayG sim will take before deactivated. Its last use was within 12months

  • ItsJamesPowers James Powers🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ItsJamesPowers) reported

    @EE We have spent 1000s with @EE Over the years and never seem to get any reward for it, do you know how ridiculous it is to be in a position where it's literally cheaper to pay up my other lines & cancel mine and switch to another provider, a £188 a year increase is unacceptable (2)

  • nicferrier nic (@nicferrier) reported

    @EE @EE ? do you have problems? do strong winds affect signal?

  • GeorgeHair5 George Hair (@GeorgeHair5) reported

    @EE price increase is an absolute joke! Where's the new investment going? the network is shocking and still struggle with reception in areas! Con artists

  • HJulienne Hortense Julienne (@HJulienne) reported

    @Punkdude1981 @EE Am due an upgrade and can't call them for some reason. 150 or 360 not working. 🤯

  • Matthewhewitt84 🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 𝐻𝑒𝓌𝒾𝓉𝓉🐝 (@Matthewhewitt84) reported

    No numbers for customer services work to call @EE it’s peeing me off now done all the necessary steps you’ve told me to do and still no joys, how the hell do I speak to someone. 😠

  • ItsJamesPowers James Powers🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ItsJamesPowers) reported

    @EE Not investment in areas like mine, all investment goes to big cities. I am in my cooling off period and well within my rights to cancel. £8.46 rise on one contract after one day is not fair, All other providers seem to only apply CPI to Sim deals. No extra's on top. (1)

  • matty_b78 Matthew Brown (@matty_b78) reported

    Hi @EE, why is it that, as a loyal customer of many years wanting to renew my contract, I can’t get anywhere near the deal I have found with other providers? Surely you don’t want to lose customers?

  • haks1st hakeem (@haks1st) reported

    Is @EE down can’t hear nothing when ringing me or receiving calls works fine on WhatsApp

  • hls1978 H🏖🗺 (@hls1978) reported

    @EE Could I have an answer please? We can’t contact you on the phone as it just cuts off? The signal is 2 bars of 3G which won’t power anything??