EE Outage Report in Rochester, Medway, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Rochester come from postal codes ME1 and ME4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent EE outage reports came from the following cities: Maidstone, Stanford-le-Hope, Southend-on-Sea, South Benfleet, Chatham, Sittingbourne, Rochester, Gravesend and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Wi-fi | |
| Maidstone |
Phone | |
| Stanford-le-Hope |
Internet | |
| Southend-on-Sea |
Wi-fi | |
| Southend-on-Sea |
Wi-fi | |
| Maidstone |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
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mark longhurst
(@scholes1976) reported
from
Snodland, England
@EE is there any service problems.
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Jamie Decruz
(@JDecruz10) reported
from
Sutton at Hone, England
Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same
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Nicola Jones
(@Bould2007Jones) reported
from
Sittingbourne, England
@EE waiting to cancel contract mobile 10 mins plus waiting
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Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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Monika Matis
(@monikamatis) reported
from
Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Arrowsmith
(@Clarrow) reported
@EE Shocking service by EE, on 6th day of “planned work” on a mast in our area, but you’re unable to advise how much more “planned work” is required. How on earth am I supposed to run my business with this uncertainty
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Gayle Campbell
(@Gayle247) reported
@EE My Mum isn’t great, but it would have been a lot worse if it wasn’t for your staff member I don’t know if you’ll ever be able to find out who it was, but we would like to say a massive Thanks. Customer service can be thankless so it’s only right that my family extended its thanks
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RosscoB
(@ImRosscoB) reported
@EE @educationgovuk Hi there, How do I get this set up? I just purchased a EE wireless home hub for this exact reason, and the data i can afford to have on it is going down pretty quickly already.... would be a great as I’m worthies o it being charged ridiculous costs for going over my allowance.
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Sameera M
(@SameeraM20) reported
@EE response I got is that i am liable to pay 'understandable - but the only solution was "let your account go into arrears / collections and sort a payment plan from there". Now correct me if im wrong but isnt this morally disgraceful on EEs part?
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EE
(@EE) reported
@VikPercival Hi Victoria, I hope you’re having a nice day. I'm sorry for the delayed reply we're really busy at the moment. We’ve launched our ‘Lockdown Learning’ support scheme, giving disadvantaged school children connectivity support across @BT_UK and @EE’s (1/2) -Jo
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Heather McDonagh
(@Connemara_Queen) reported
@EE Hi Peter. The issue now seems to be resolved as I have rebooted the router and now have a connection. Thanks.
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🦋
(@14xn01) reported
@EE I need urgent help . Please check dm
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Carolyn Smith 🌈📖
(@carolynsmith3) reported
@EE We have no broadband signal. Router is fine but Wi-Fi on laptop says "No Internet, secured". Turned all off and on again x 10. Using my phone as a hotspot but this is only working for me not my teacher husband or school child. Can anyone help?
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NotFubarred
(@NFubarred) reported
@EE @educationgovuk It when I read things like this I'm glad that I chose EE as my service provider.
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Sarah
(@Sarah52269745) reported
@EE I need help, I just got my router and plugged in and I'm sure I've done it correctly but it's just flashing aqua each time ;-;