EE Outage Report in Rochester, Medway, England
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The latest reports from users having issues in Rochester come from postal codes ME3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent EE outage reports came from the following cities: Grays, Stanford-le-Hope, Maidstone, Gravesend, Sheerness, Rochester, Chatham, Canvey Island, South Ockendon, Gillingham, Longfield, West Malling and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Grays |
Phone | |
| Stanford-le-Hope |
Wi-fi | |
| Maidstone |
Internet | |
| Gravesend |
Phone | |
| Grays |
Phone | |
| Grays |
Wi-fi |
Community Discussion
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EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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Doyle
(@droopdoggbaby) reported
from
Sutton at Hone, England
Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Phil
(@feyipuk) reported
from
Stifford, England
@EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Andy Betts
(@abetts2022) reported
from
Stone, England
Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob)
(@WoWnut) reported
from
Aveley, England
@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Kelly
(@thebig_n) reported
@EE I basically didn't receive the service I paid for for 7 months (actually longer) and I was offered £14 compensation
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Paul Parker
(@paulparker81) reported
@EE My contact started at £165 it is now going to be £212 at the next of the month. Being upfront doesn’t make things right. Your service is shocking so how do you justify this?
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Paul Parker
(@paulparker81) reported
@EE disgusting 14.4% raise on my already extortionate bill. I can’t wait to leave #ee and NEVER use your dreadful service again
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Nick Kelly
(@thebig_n) reported
@EE I have been a customer for as long as I can remember and I didn't want to have to leave or tweet you to get you to listen
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Mary Williamson
(@marymood1) reported
@EE no internet again. No contact tel to ring on my app why do u guys make it so hard to ask@for help ?
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Sammy
(@maisymoo05) reported
@fatdaddypete1 @EE @ThreeUK I had three before EE and had the same problem ...been with EE for prob 8 years and it's getting worse and worse... Tesco mobile has a fab reception
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byron
(@ByronAdlam) reported
@EE I've received an email saying my contract is to increase by 6.49 a month from March 31st. It states, in line with inflation plus 3.9 %. What is the extra 3.9% for? I am very unhappy with this and will consider leaving EE or maybe going to a pay as you go service. #EE
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Sally 💁🏻♀️
(@thesallyrawlins) reported
@RichTea86 @EE I’d move too but the network coverage is shite in all the places I spend my time (home, family etc). They have been absolute arseholes from day 1 and I hate them.
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Rachel Stenhouse
(@rachel_sten) reported
@EE what has happened to your customer service? It’s absolutely dire. Can’t talk to anyone, forced down a visual route which doesn’t work and now on chat for almost an hour!! All I want to do is cancel a sim but tell you what, my entire contract will be getting cancelled!
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Will Drury
(@WillDrury17) reported
@EE we are in the middle of a cost of living crisis so you really believe it's ok to increase my monthly bill by £9.94 (14%). I've only had the contract for 5 months but have been a loyal customer since you were Orange/TMobile. Absolute disgrace!