EE Outage Report in Rochester, Medway, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Rochester come from postal codes ME3 and ME1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 27: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (18%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent EE outage reports came from the following cities: Sittingbourne, Chatham, Maidstone, Greenhithe, South Benfleet, Southend-on-Sea, Gravesend, Grays, West Malling, Stanford-le-Hope, Upminster, Rochester, Longfield, Stone and Canvey Island.
| City | Problem Type | Report Time |
|---|---|---|
 Sittingbourne |
Phone | |
| Chatham |
Phone | |
| Maidstone |
Phone | |
| Sittingbourne |
Phone | |
| Greenhithe |
Phone | |
| South Benfleet |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Andy Betts
(@abetts2022) reported
from
Stone, England
Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob)
(@WoWnut) reported
from
Aveley, England
@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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Doyle
(@droopdoggbaby) reported
from
Sutton at Hone, England
Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Richard
(@Richard57637390) reported
@EE down again for god sake. Cant make calls to certain numbers
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Henry Churchill
(@mrmrwacky) reported
@EE Yes Im having intermitant internet problems, according to Google its a known problem: "EE SIM not working after a Samsung One UI 7.0 update is a known issue, with reports of users experiencing no signal, call and data problems. Several troubleshooting steps can be attempted"
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Charlotte
(@CVBM022) reported
@EE had a text message to click on message us however it doesn’t let me reply - using as a new customer and as I am deaf and I don’t use relay
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Jamie Button
(@JamieButton23) reported
@EE is the worst network provider I have ever been with! I ordered the iPhone 16 last week for pick up from store for yesterday after waiting an hour in store they told me it wasn’t coming and I’d have it today, to then be told I can’t have it until tomorrow. (1/2)
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AmyMaurice
(@AmyJMaurice) reported
@EE Hi. I was recently contacted by Google re my pixel 6a battery. It directed me to a local EE shop where I made an appointment. I have just arrived and they said they cannot help me as they are a franchise. What do I do next? How do I figure out where to go???
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John Copier
(@johnpcopier) reported
@EE My landline doesn't work. Incoming or outgoing. I tried to call it from my mobile and the call went through to another EE user.
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أنا🇬🇧💚🇸🇦سلطان البهيشي الأحمري🥰3
(@Sultanm24) reported
In addition, Hi @EE & others, Check out your staff. It looks like fraud or one (or group ) who works for you. Big Companies Don’t doesn’t Have System Issues. Stop playing with residents. #Fraud #Scam
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Henry Churchill
(@mrmrwacky) reported
Hi @EE do you theres an issue with the compatibility between the EE Pay As You Go sims and the new Samsung OneUI 7.0 software update? If so how can I fix this please?
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Martine Stigter
(@MartineStigter) reported
@EE I still have no calls, texts or mobile data. This has been ongoing since Thursday morning. I will yet again go to my local EE shop to see if the problem is with my phone or your outage. Your official line is, as on previous days, that the problem has been fixed. It is not.
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Grifter
(@Grifter_62) reported
@EE Nope nothing works your engineer told me this in addition he said you have two working days to solve a problem without compensation for the customer so let me get this right I have to pay you for two days for no service???? EE bullshit will air this as far and wide as I can