EE Outage Report in Rochester, Medway, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at EE
EE is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent EE outage reports came from the following cities: Gravesend, Maidstone, South Benfleet, Grays, Greenhithe, Gillingham, Stanford-le-Hope, Southend-on-Sea, Chatham, Sittingbourne and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
Internet | |
| Maidstone |
TV | |
| South Benfleet |
Internet | |
| Grays |
Total Blackout | |
| Greenhithe |
Internet | |
| Grays |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Doyle
(@droopdoggbaby) reported
from
Sutton at Hone, England
Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Callum Hurley
(@MultiCallum) reported
Ultimately, @EE are the ones who broke UK law by denying me support with a faulty product within a couple months of purchase. But I did hit a dead end with both companies and I'm thrilled to see Nreal take responsibility and work on improving their support.
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Mark
(@dizzy1441) reported
@EE so mad right now I have missed very important calls today though no signal again I have sent a good bit of time this week trying to sort with yourselves and still the same problems now I have missed my appointment 🤬🤬
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Callum Hurley
(@MultiCallum) reported
@EE Additionally, Nreal claim that their contract with EE states that they are not allowed to provide after-sales support for devices sold through EE. This was at EE's request. So I respectfully recommend EE take a good close look at their contract with Nreal and, you know, UK law.
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michelenstar ,retired not a Tory . 💙🇬🇧
(@helnbar13) reported
@EE is the service down in high peak .I'm unable to send calls or text
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Marqs Rmp
(@marques1192) reported
**** YOUR FCKNG **** SERVICE, NO FCKG CONNECTION ON THE CITY FCKG CENTRE. EVERY SINGLE FCKG DAY. DON'T EVEN TRY TO CONTACT. FIX YOUR ****, AND GIVE WHAT PEOPLE ARE PAYING FOR. **** AND FAKE ADVERTISING. GO FCK YOURSELF @EE MY CONTRACT IS DONE! **** YOU!
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James Gornall
(@JIGGY18) reported
@EE, is it normal to spend 20 minutes on hold to customer services, get cut off at your end soon after getting through, and not get a call back?
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Big Man Weg
(@BigManWeg) reported
@ee can’t connect to Fifa servers apparently it’s an issue with BT are you aware of this and if so is there any sort of timescale I can expect it to be sorted
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Callum Hurley
(@MultiCallum) reported
@StarLightPL @Nreal @EE I will also be reconvening with EE, as it was absolutely their responsibility to replace my device, and by refusing support they were breaking UK consumer law.
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Callum Hurley
(@MultiCallum) reported
@Nreal @EE I sincerely appreciate you working so fast to fix this. That said, it should not have taken a public twitter post to get this sorted. I really hope some internal changes are made to ensure this won't happen to any current or future Nreal customers.
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Dominic Bamber 🇬🇧
(@dombamber83) reported
@EE the york branch is useless! I had my iPhone 13 pro max repaired on 05/07/2022 & screen flickers & doesn't work since returning from Thailand. They are trying to charge me another £380, this is the repair shop's fault not mine I need my phone for medical reasons @AppleSupport