1. Home
  2. ❯
  3. Companies
  4. ❯
  5. EE
  6. ❯
  7. Rochester, England
EE

EE Outage Report in Rochester, Medway, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Rochester come from postal codes ME1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Rochester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Rochester, England

The most recent EE outage reports came from the following cities: West Malling, Leigh-on-Sea, Southend-on-Sea, Gillingham, Rochester, Greenhithe, Sittingbourne, Gravesend, Maidstone, South Benfleet, Grays, Stanford-le-Hope, and Chatham.

CityProblem TypeReport Time
West Malling Phone 4 days ago
Leigh-on-Sea Internet 5 days ago
Southend-on-Sea Wi-fi 6 days ago
Southend-on-Sea Internet 6 days ago
Southend-on-Sea Internet 6 days ago
Gillingham E-mail 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • WHunt2002
    Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England

    @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

  • colinsplace
    Colin Dowling (@colinsplace) reported from Maidstone, England

    Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

  • nourishworkplce
    🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • stuartfields
    Stuart Fields (@stuartfields) reported from Stone, England

    I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

  • BSportsphotos
    Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • monikamatis
    Monika Matis (@monikamatis) reported from Grays, England

    @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

  • BBCPoppy
    Poppy Jeffery (@BBCPoppy) reported from Maidstone, England

    @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

  • JDecruz10
    Jamie Decruz (@JDecruz10) reported from Sutton at Hone, England

    Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

  • scholes1976
    mark longhurst (@scholes1976) reported from Snodland, England

    @EE is there any service problems.

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

  • MattBourne_
    Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • TBone1170
    Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • Bould2007Jones
    Nicola Jones (@Bould2007Jones) reported from Sittingbourne, England

    @EE waiting to cancel contract mobile 10 mins plus waiting

  • StaerckLaurie
    Laurie Staerck (@StaerckLaurie) reported from Grays, England

    @EE Is there a problem this morning, I have no 4g or 3G connection

  • KATEELDRIDGEx
    KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • kikidee84
    kealey (@kikidee84) reported from Southend-on-Sea, England

    @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

  • BenOWallace
    Ben Wallace (@BenOWallace) reported from Maidstone, England

    @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

  • colinsplace
    Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • geethangx
    Georgie Sayer (@geethangx) reported

    @EE please help! I need to reset my password but I don’t ever receive the email to do so when I request it?

  • Aaimz29
    Amy Russell (@Aaimz29) reported

    @EE continue to ignore me. You have sent me a ‘Final reminder’ email to send back my iphone. I DID NOT AGREE TO THIS. I wish to have an update on my current complaint and wish to raise another complaint.

  • S18RSG
    Ross Gillett 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@S18RSG) reported

    Hey guys @EE, I've had your internet now for getting on 2 and a half years, and never had to even restart my router. Now in the past week, I've had your network just randomly die on me 3 times while in the middle of either working or playing. What's the deal?

  • adamfox_nu
    The Naked Foxx (@adamfox_nu) reported

    @EE no chat support for pay as you go customers?? How nice of you!!

  • yaqubuchi
    Hanzalah (@yaqubuchi) reported

    @EE has the worst phone service I’ve ever encountered. Misrepresented my contract, failed to resolve my issues half a dozen times in half a dozen different ways with a dozen reassurances over the last 4 months. I’m sick of this. @EE fix up.

  • p33tew
    P33TE W (@p33tew) reported

    @EE hi upload mobile speeds in N11 3qa. Why is the upload speeds only 1mb? Needed to use mobile hot-spot last night for work and could not due to poor upload speeds.

  • katepeelxXx
    KP 🎀 (@katepeelxXx) reported

    @EE I am looking to start a new contract next week, but want to keep my same number. My current phone is on EE but in my dads name. How do I go about keeping my number. I can’t find anything online about it unless I’m coming from another network. Thanks

  • mrsmcgibble
    Kelly 💁🏻‍♀️ (@mrsmcgibble) reported

    @EE Poor signal constantly, and another price increase. Better services for less out there.

  • Iamkiren
    Kiren (@Iamkiren) reported

    @EE Morning, I wondering if could help me? I done early upgrade swap phone for new one just after 5pm yesterday through website. I’ve not had any updates since and my account has not been updated aswel noticed, I’ve got order number.

  • shortynav
    Shorty (@shortynav) reported

    @EE Hello it’s the internet it’s gone down again not sure why this keeps happening