EE

EE Outage Report in Rochester, Medway, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Rochester come from postal codes ME2 and ME3.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rochester, Medway, England 01/25/2026 18:20

January 25: Problems at EE

EE is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rochester, Medway, England

The most recent EE outage reports came from the following cities: Southend-on-Sea, Gillingham, Rochester, Maidstone, Gravesend, Chatham and South Benfleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Phone
United KingdomGillingham Wi-fi
United KingdomSouthend-on-Sea Phone
United KingdomRochester Internet
United KingdomMaidstone Phone
United KingdomRochester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

  • Lozzabish95 Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

  • SGPSoccer Soccer Gambling Podcast (@SGPSoccer) reported from Grays, England

    A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • droopdoggbaby Doyle (@droopdoggbaby) reported from Sutton at Hone, England

    Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

  • THEMIND1972 Karl Brocker (@THEMIND1972) reported from Stone, England

    @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

  • TBone1170 Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • davefrost Dave Frost (@davefrost) reported from Canvey Island, England

    Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

  • kate_england Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • WoWnut 🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported from Aveley, England

    @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AdemolaWalcott Never say Never (@AdemolaWalcott) reported

    I’m definitely leaving @EE after my contract ends by September. All you do is rip masses off. The fact that your service is expensive and then you have to increase the price is wickedness. It’s not only you that this inflation is affecting. Absolutely ridiculous #EEpriceincrease

  • Generali11 Generali (@Generali11) reported

    @darrengrimes_ @EE That’s what inflation looks like mate. I remember when it was just normal. You got an annual pay rise no matter how good or bad at your job you were because otherwise you couldn’t afford the bus fare.

  • Ne31phil Phi (@Ne31phil) reported

    @darrengrimes_ @EE BT used to be a publicly owned company but your friends sold it off. The said competition would bring prices down. The increase is due to higher RPI because of your mates. How’s that working out for you

  • MarkSpurgeon16 Mark Spurgeon (@MarkSpurgeon16) reported

    @sijones @EE Yep I am havin the same issue here also @EE

  • TheBoyInGreen Christopher Smith (@TheBoyInGreen) reported

    @EE 'Happy Friday' on the day you increase my monthly phone bill by £8.70? Are you really that out of touch or do you literally not give a ****? Absolute crooks.

  • Breadmaker6 Breadmaker6 (@Breadmaker6) reported

    @EE is there an issue with logging into accounts?

  • Nathaniel_Chas Nathaniel (@Nathaniel_Chas) reported

    @EE I entered a contract with you and you have now broken that agreement without providing me with anything in return. My understanding is that I can cancel the contract within 30 day’s notice of the price increase is that correct?

  • FinlayDaniel Daniel (@FinlayDaniel) reported

    @EE Trying to set up my esim was on the phone to 1 of your colleagues and it just cut off now I have no network on both phones

  • iancharris Ian (@iancharris) reported

    @darrengrimes_ @EE Think yourself lucky. @bt_uk sent me a lovely letter where the envelope said "Important news regarding the improvement to our service". The only improvements to my phone, broadband and tv deal with them was them charging me £ 13.53 extra a month.

  • Mr35440576 o (@Mr35440576) reported

    @EE @Jimbomarshall1 Right, so, you are “protecting vulnerable customers suffering from financial hardship” by adding your own 3.9% hike on top of CPI. Will this price hike include a monthly shipment of whatever ******** is being smoked at EE?