EE outages and service status in Rochester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Rochester, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Jul 19, 5:54 PM GMT+1.
- Internet (50%)
- Phone (42%)
- E-mail (8%)
The latest reports from users having issues in Rochester come from postal codes ME1 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Rochester, England
The most recent EE outage reports came from the following cities: South Benfleet, Southend-on-Sea, Gravesend, Rochester, Chatham, Maidstone, Gillingham, Grays, Southfleet, and Aylesford.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet
|
Internet | 17 hours ago |
|
Southend-on-Sea
|
Phone | 2 days ago |
|
Gravesend
|
Phone | 3 days ago |
|
Gravesend
|
Phone | 9 days ago |
|
Rochester
|
10 days ago | |
|
Gravesend
|
Phone | 14 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Andy Betts (@abetts2022) reported from Stone, EnglandAppalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2
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Dave DM Martin💥 (@davemartind) reported from Rochester, England@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Nic Foakes (@Nicsboys2) reported from Grays, England@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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Charlie :) (@Purplecharlie32) reported from Sutton at Hone, England@EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.
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Poppy Jeffery (@BBCPoppy) reported from Maidstone, England@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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James M (@mindsgonewild) reported from Grays, England@EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out
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KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Nic Foakes (@Nicsboys2) reported from Grays, England@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
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😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported from Southend-on-Sea, England@EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊
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Rob Cockerton (@bertie_cee) reported from Gillingham, England@EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??
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Stuart Fields (@stuartfields) reported from Stone, EnglandI always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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daniel munn (@dpmunn19) reported from Aveley, EnglandI am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Stuart Fields (@stuartfields) reported from Stone, England@EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same
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Luci-Ann (@lucy_anne95) reported from Rochester, England@EE thank you for your special offer that includes unlimited data for 5 days for £5 and 7 days for £7. I could use the offer again if it comes up. Having no internet sucks!
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Tony L (@TBone1170) reported from Sutton at Hone, England@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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Nick Anderson (@uknickand) reported from Bobbing, England@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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n (@nigsnooker) reported@EE @ALivMusico This is a daily thing on X that we see everyday surely EE you have got to look at how your supply your customers with poor signals
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Phil Olson (@Ph1ltheee) reportedJust been told that the @EE appointment booked for setting up my broadband today, doesn't exist as the request wasn't registered with Open Reach, & will prob be August for a new appointment. They suggested asking a neighbour if I could use their WiFi! New customer experience....
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鬼萃香 OniSuika (@OniSuika) reportedLuckily the @EE account seems obligated to reply to every complaint, So I will simply tweet every time I lose connection from now on (several times a day), so everyone can see how bad they are on their replies.
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Gary (@GaryGaryweir11) reportedI have never been able to log in to my business account since joining you and you have just billed me for £275 when I was on holiday and had the holiday package daily!!!!!! @EE
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Rachel Bullen (@Rach_M_B) reported@EE Hi, can you please confirm why your service for vulnerable customers is so bad. My elderly mother in law, recently discharged from hospital and lives alone, has been waiting for two days for an engineer, and your customer service team cannot seem to confirm a date for this.
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PIX (@PIXX3L5) reported@Ofcom Could you help direct me in the correct path. @EE sold me contract which as been billed incorrectly for 5 months since I been with them, 1 hour calls each month to get them to add credit and not fix the issue. Endless managers and complaints and it's making me ill.
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Gaz (@TisSaff) reported@EE Contract is up, 27 year customer, prices are ridiculous now (up to 4x competitors). How do I go about leaving?
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John (@Johnboy270783) reported@EE Well, we've got a big problem here then, haven't we.
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Bryan Steers (@steersb) reported@EE Ffs you no comprende English, the 150 helpline is "temporarily unavailable". ******* Ai response ****
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Graham Bean (@FootballFactors) reportedAbsolutely disgraceful customer service from @EE . Expecting customers to wait 45 mins to get someone to answer your call . Time after time this company fails the consumer. I've been with them 25 plus years but on renewal will be changing - enough is enough.