EE Outage Report in Rochester, Medway, England
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The latest reports from users having issues in Rochester come from postal codes ME3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (29%)
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Total Blackout (14%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent EE outage reports came from the following cities: Chatham, Rochester, Upminster, Maidstone, Grays, Sittingbourne and Gravesend.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Total Blackout | ||
Phone | ||
Internet | ||
Internet |
Community Discussion
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EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Bekah Chloe (@BekahChloe7886) reported from Gravesend, England
@EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡
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Poppy Jeffery (@BBCPoppy) reported from Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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Joe (@chubbyjoeforza) reported from Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Nic Foakes (@Nicsboys2) reported from Grays, England
@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
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😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported from Southend-on-Sea, England
@EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊
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Vikki Lisa xo (@VikkiLisa) reported from South Ockendon, England
@EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills
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Anthony Mayatt PT (@BreatheFitness) reported from Sutton at Hone, England
@EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!
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the statistics guy jono (@Jon_UK2016) reported from Gillingham, England
@EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.
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James M (@mindsgonewild) reported from Grays, England
@EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out
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Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England
@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
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the statistics guy jono (@Jon_UK2016) reported from Gillingham, England
@DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany
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Tobias Cook (@tobycook17) reported from Southend-on-Sea, England
Paying £70 a month for a phone with no signal 😤 @EE
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Stuart Fields (@stuartfields) reported from Stone, England
@EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater
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Nicola Jones (@Bould2007Jones) reported from Sittingbourne, England
@EE waiting to cancel contract mobile 10 mins plus waiting
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Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England
@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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Drew Morgan (@Drewstoopher) reported from Maidstone, England
Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.
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Charlie :) (@Purplecharlie32) reported from Sutton at Hone, England
@EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.
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Stuart Fields (@stuartfields) reported from Stone, England
@EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same
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KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England
Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!
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Neil Bloor (@neilbloor) reported from Sittingbourne, England
Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Neville Dastur (@nevilledastur) reported
@EE I have called 150. Had the EE brondband bot check my line and says there is no problem. But there is a problem. Just that is a wider problem, not our lines
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Neil Thomas (@LoPlainDriftr) reported
@EE I came to the end of my 24 month contract in December, did not renew it as I have left the UK but have had charges to my UK bank account over the last few months which I need refunded. I cannot call the customer service number through Skype as it is a mobile number
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tracey bromley (@traceyebromley) reported
@EE Hi there, am in Lisbon at the moment! Phone not really sending texts, calls or WiFi! Spoke to an operator, took me ages, had to do this on husbands phone but not sorted! Help needed please, am a technophobe,am spending too long on this instead of the sights! My no is 07783118715
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ALI (@AlliSeyhan) reported
@YinkaSays @EE best service. u haven’t tried 3
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Garry Clark (@BarstewardGrazz) reported
@EE who do I have to email to get my complaint responded to or even actually acknowledged? #shittycustomerservice
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ALI (@AlliSeyhan) reported
@YinkaSays @EE Whatever u do dont pick 3, the worst of the worst, even if they paid for ur bill and gave £50 on top, not worth the stress
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Keith Pates (@KeithCP2) reported
@EE I tried to get help in both Nottingham shops and no one knew even the samsung staff I have been told what to do but can't now no wifi because no virgin since they cut me off in april and are now history after 23 years corrupt now virginmedia never recommend anymore
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Charlotte (@_CharlotteLou) reported
@EE Not a word. The lady I spoke to agreed to take £30 off initially which I am grateful for, however it clearly states free on the EE app so I feel that's not food enough. She also said it's very misleading so clearly agrees with my whole complaint.
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Tech_Updates! (@Tech_updates0) reported
@KeithCP2 @EE This definitely sounds like a software problem. You should try rebooting your phone and I’m 99% sure it’ll fix your issue
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Caz (@Seamoo86) reported
@EE 4G & signal are pretty atrocious to be honest.