EE Outage Report in Rochester, Medway, England
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The latest reports from users having issues in Rochester come from postal codes ME1 and ME4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent EE outage reports came from the following cities: Maidstone, Stanford-le-Hope, Southend-on-Sea, South Benfleet, Chatham, Sittingbourne, Rochester, Gravesend and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Phone | |
| Maidstone |
Wi-fi | |
| Maidstone |
Phone | |
| Stanford-le-Hope |
Internet | |
| Southend-on-Sea |
Wi-fi | |
| Southend-on-Sea |
Wi-fi |
Community Discussion
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EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob)
(@WoWnut) reported
from
Aveley, England
@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Doyle
(@droopdoggbaby) reported
from
Sutton at Hone, England
Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
EE Issues Reports
Latest outage, problems and issue reports in social media:
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PB
(@peterbarnes007) reported
@EE hello. Is there a login issue currently as my Face ID isn’t working and neither is your password reset option. Thanks
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Amy
(@Amy99519281) reported
@EE That’s no use is it if you’ve gone to the local park (as a teenager) and had an emergency or been attacked. You can’t call anyone for help! The phone is for my children to get to and from school safely not to make WiFi calls in our house! It is not good enough!
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Benjamin Manning
(@prolifetory) reported
@EE hiya I’m looking to pay my final bill after cancelling my contract but every-time I try and pay the bill, it says that you’re unable to complete this request right now. Any help would be great key appreciated
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Amy
(@Amy99519281) reported
@EE I have been refunded for December which is fine but I actually want my phone to work more. I have no way to contact my children in an emergency if they are out and vice versa. The guy today would not do anything about refunds for Jan even though he could see planned maintenance
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Captain Shep #DogRight
(@TopSpaceXFan) reported
Just moved over to @O2 after @EE cocked up my upgrade. They claimed they couldn't upgrade me because my credit rating wouldn't allow it, despite me never missing a payment and having over $15k available credit on cards and Paypal. ***** lmao
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Slamdunkthefunk
(@dunkthefunk117) reported
@EE why do you claim to have the greatest connection yet everywhere i have lived over the last 10 years, EE has been the worst for signal False advertising How much did that ***** bacon cost you to lie to the nation?
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Sabawoon Zazai
(@Sabawoonzazai) reported
@_Taiyella Can I have a friends and family discount code 🙏🏼 I am about to do an upgrade and the prices are so high, someone help me with a code at least #EE @EE
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Peps Hall #proeu 🇬🇧🇩🇪🇪🇺 🇫🇷
(@PepsHall) reported
@EE as a frequent EU traveller I know where I will be taking my mobile contract when it is up with you..... another longterm customer gone. Shame, as other than this I am happy with your service. #RoamingCharges
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Living Kayly
(@LivingKayly) reported
@EE @btsport How about you help paying customers who have been unable to use their phone for over a week? I have been a customer for over 10 years I'm disgusted by the treatment I am receiving
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Tony
(@tm210161) reported
@EE Hi, I am currently experiencing problems with my EE sim as it seems to have been disconnected. I cannot login to the EE website as I continually get the same error message: “Sorry, we were unable to complete your request right now. Please try again later.” Can you help me?