EE Outage Report in Rochester, Medway, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Rochester come from postal codes ME3 and ME1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent EE outage reports came from the following cities: Maidstone, Chatham, Sittingbourne, Gillingham, Canvey Island, Rochester, Gravesend, South Benfleet, Sheerness and West Malling.
City | Problem Type | Report Time |
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Total Blackout | ||
Total Blackout | ||
Internet | ||
Phone | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Stuart Fields (@stuartfields) reported from Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Tony L (@TBone1170) reported from Sutton at Hone, England
@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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Jamie Decruz (@JDecruz10) reported from Sutton at Hone, England
Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞
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Colin Dowling (@colinsplace) reported from Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Laurie Staerck (@StaerckLaurie) reported from Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
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Monika Matis (@monikamatis) reported from Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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dazz ii am (@dazzgedd73) reported from Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England
@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
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Matt Bourne (@MattBourne_) reported from Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England
@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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the statistics guy jono (@Jon_UK2016) reported from Gillingham, England
@EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.
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mark longhurst (@scholes1976) reported from Snodland, England
@EE is there any service problems.
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Poppy Jeffery (@BBCPoppy) reported from Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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Ben Wallace (@BenOWallace) reported from Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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Nicola Jones (@Bould2007Jones) reported from Sittingbourne, England
@EE waiting to cancel contract mobile 10 mins plus waiting
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Nic Foakes (@Nicsboys2) reported from Grays, England
@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
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Colin Dowling (@colinsplace) reported from Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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kealey (@kikidee84) reported from Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Smith (@cjdsmith21) reported
@EE Can I just have even 3G or 4G in the KY9 postcode area?? Please?? I can see Edinburgh from my house yet mobile signal for EE in house is non existant...and has been for 10+ years😡😡😡
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Goodsy (@Goodsy) reported
Ah! I see @EE are regular as clockwork with their fortnightly outage in LN4. You could set your clock by them, as long as your clock doesn’t require data!
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Perry Coldrick (@perrycoldrick) reported
@EE need some support about my phone. Can anyone help?
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Adhavan Fernandaz (@AdhavanFernand1) reported
@EE I want a sim card I'm a student from India can I buy it in india and when I reach UK can I use this sim card in my Vivo phone which has a LTE network
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Colin (@Colesy1977) reported
@EE Your bluelight discount on Sim only data plans any minimum spend ? Or is it on any plans ? Existing customer looking to renew with BlueLight discount
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Welsh_Cake_xx (@Twittynix) reported
@ee why is it all that we suddenly have gone back to 3G? We were on of the first areas to get 4G and if I go a mile down the road I’ll get 5G? What have you done to the radio signal locally? It’s like being back in the 20 something???
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MonsterSpoon52 (@GallifantMarios) reported
@EE could you let me know if there has been maintenance going on because my WiFi has been down since 7:30 this morning and has not turned on all day. I am not the one who pays the bill (which is paid) and my number is 07949239070
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Amy Carruthers (@_amycarruthers) reported
@EE Hi Ashleigh, thanks for checking, I called them this morning. Turns out my engineer appointment never actually existed, so onto attempt number four!🤞
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Andy McGhee (@BMcgrew67) reported
@cntraveller @EE Durdle Door beach - literally 10 miles down the road from me.
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Keegan James (@k_jamesd) reported
@EE I need help please, I sent you a DM.