EE Outage Report in Rochester, Medway, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent EE outage reports came from the following cities: Chatham, South Benfleet, Grays, Stanford-le-Hope, Maidstone, Gravesend, Sheerness, Rochester, Canvey Island, South Ockendon, Gillingham and Longfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| South Benfleet |
Phone | |
| Chatham |
Total Blackout | |
| Chatham |
Internet | |
| Grays |
Phone | |
| Stanford-le-Hope |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Doyle
(@droopdoggbaby) reported
from
Sutton at Hone, England
Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??
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🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob)
(@WoWnut) reported
from
Aveley, England
@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Arthur Curry
(@aquaman4002) reported
@EE I don't get the benefit of features of things I never use but should pay £696 over 24 months with 10GB? I can buy phone for £119 from @O2 get @EE £15 PAYG with 30GB sim which would cost £479 over the two years (£200 cheaper). Why is Pay Monthly so much more expensive again?
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lou mack
(@louisem82640379) reported
@EE is there a problem with the signal today? No service most of the day
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Iain McGregor
(@greagsy) reported
@EE Hi Bob this is the number that texted me +44 7958 679605 saying there was an issue with my ee bill
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Iain McGregor
(@greagsy) reported
@EE I deleted the message but the number was in my blocked list, The message read EE>There was a problem with your monthly billing please click on link to pay otherwise your services will be stopped. I knew it wasn’t right as my bill was paid. I have passed the number over to 7726
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Hazel Shepherd
(@hazshep) reported
@EE Why is data gifting not working this month? Leaving my son and husband vulnerable when out at work with no WiFi....currently on hold for 15 mins......no chat available to help - URGENT!!
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Trevor
(@fabthestar) reported
Wow - thanks @VodafoneUK customer service for just putting the phone down on me! Abhorrent service. Just lost a customer for both mobile and broadband @EE here I come!
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Natalie Ingle
(@Nat3ingle) reported
@EE need help! I can never sign in to my account online!! I try sign in, it doesn’t work, I try register it doesn’t work. I never get any of the emails it says it’s sending me to change password etc.
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Clare 💙
(@anthuslisi) reported
@kellymiller27 @EE I had exactly this! I finally thought I’d found someone who cared about the issue but they’re clearly just hitting delete when I’m emailing.
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Charlene Neeve
(@NeeveyZ22) reported
@EE could you tell me if there is an issues in the ME8 7 area as my work mobile dongle has been terrible the last 5 or so working days.
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Clem Whelan
(@clem6r4) reported
@EE Need help with what DM is. Currently have a crash report, which I sent yesterday and today. However I do not get a log number or confirmation the report has been received.