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EE Outage Report in Rochester, Medway, England

Why is my EE service not working?

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The latest reports from users having issues in Rochester come from postal codes ME1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Rochester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Rochester, England

The most recent EE outage reports came from the following cities: West Malling, Leigh-on-Sea, Southend-on-Sea, Gillingham, Rochester, Greenhithe, Sittingbourne, Gravesend, Maidstone, South Benfleet, Grays, Stanford-le-Hope, and Chatham.

CityProblem TypeReport Time
West Malling Phone 3 days ago
Leigh-on-Sea Internet 4 days ago
Southend-on-Sea Wi-fi 5 days ago
Southend-on-Sea Internet 5 days ago
Southend-on-Sea Internet 5 days ago
Gillingham E-mail 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • Bould2007Jones
    Nicola Jones (@Bould2007Jones) reported from Sittingbourne, England

    @EE waiting to cancel contract mobile 10 mins plus waiting

  • colinsplace
    Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • monikamatis
    Monika Matis (@monikamatis) reported from Grays, England

    @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

  • KATEELDRIDGEx
    KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

  • JDecruz10
    Jamie Decruz (@JDecruz10) reported from Sutton at Hone, England

    Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

  • MattBourne_
    Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • Jon_UK2016
    the statistics guy jono (@Jon_UK2016) reported from Gillingham, England

    @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

  • TBone1170
    Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • BBCPoppy
    Poppy Jeffery (@BBCPoppy) reported from Maidstone, England

    @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

  • colinsplace
    Colin Dowling (@colinsplace) reported from Maidstone, England

    Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

  • scholes1976
    mark longhurst (@scholes1976) reported from Snodland, England

    @EE is there any service problems.

  • kikidee84
    kealey (@kikidee84) reported from Southend-on-Sea, England

    @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

  • Jon_UK2016
    the statistics guy jono (@Jon_UK2016) reported from Gillingham, England

    @DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany

  • BenOWallace
    Ben Wallace (@BenOWallace) reported from Maidstone, England

    @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

  • StaerckLaurie
    Laurie Staerck (@StaerckLaurie) reported from Grays, England

    @EE Is there a problem this morning, I have no 4g or 3G connection

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

  • Nicsboys2
    Nic Foakes (@Nicsboys2) reported from Grays, England

    @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

  • WHunt2002
    Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England

    @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • IAmProj3ct
    P R O J 3 C T 🐺 事 (@IAmProj3ct) reported

    @mushu_la @EE Yeah EE network sucks atm

  • watp_unknown
    𝔾𝕖𝕣𝕤 𝔾𝕚𝕣𝕝🍊 (@watp_unknown) reported

    @EE My WiFi just seems very slow all the time, I am in the middle of no where but family here have better WiFi with more devices connected. An engineer came out last year, apparently I’m paying more for a faster WiFi but due to where the signal is coming from I don’t actually get it

  • OliverS98088490
    Oliver Smith (@OliverS98088490) reported

    @VodafoneUK how can I be classed as a loyal customer yet @EE and @SkyUK can offer me better pay monthly deals as a new customer and your agent made out he was doing his best and wasn’t really bothered.

  • danny3oyle
    danny boyle (@danny3oyle) reported

    @EE I have one is there anything I can do with my s21. Constant dip in signal battery is totally shot and my internal microphone doesn't work? The phone it's only 8months old ?

  • azherashraf1999
    romeo (@azherashraf1999) reported

    @EE what is you’re network doing in eh54 8th area as the signal has been very poor for a few hours now .are use updating 4g to 5g or just fixing the signal issues that people have .

  • kayjii
    Kayjii (@kayjii) reported

    @mushu_la @EE oh god, hopefully they fix their ****

  • melaniemootaylo
    Melanie Taylor (@melaniemootaylo) reported

    @EE Need to sort liverpool signal is absolutely rubbish

  • ConjuredRundown
    Andrew Farrugia (@ConjuredRundown) reported

    @EE internet can cover that apps won’t be able pay all those pinball tables rest April won’t be much once covered have other bills this month suppose cancel recroom forgot do that

  • J_D_H___
    J.D.H (@J_D_H___) reported

    @EE Never mind it's just come back on but has been out for 8hours

  • funkyphil
    Philip Coulthard (@funkyphil) reported

    @EE Can you please tell me what the issue is in the SK6 area regarding your reception? This has rolled on for months and months with no difference after being "fixed" I struggle to get 1 bar anywhere within my home and even in the surrounding areas close by! #fedup