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EE outages and service status in Rochester, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Rochester, including 1 direct report.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received May 22, 7:51 PM GMT+1.
  • 63% Phone (63%)
  • 13% Internet (13%)
  • 13% Total Blackout (13%)
  • 13% Wi-fi (13%)

The latest reports from users having issues in Rochester come from postal codes ME1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 22: Problems at EE

EE is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Rochester, England

The most recent EE outage reports came from the following cities: Chatham, Maidstone, Rochester, Gillingham, Southend-on-Sea, Sheerness, West Malling, and Leigh-on-Sea.

CityProblem TypeReport Time
Chatham Phone 3 hours ago
Maidstone Phone 8 days ago
Maidstone Phone 10 days ago
Rochester Internet 10 days ago
Gillingham Phone 12 days ago
Gillingham Phone 22 days ago

Nearby cities with recent reports

Chatham

1 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • VikkiLisa
    Vikki Lisa xo (@VikkiLisa) reported from South Ockendon, England

    @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

  • RahShivji
    Rahim Shivji (@RahShivji) reported from Gillingham, England

    I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

  • Nicsboys2
    Nic Foakes (@Nicsboys2) reported from Grays, England

    @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

  • Drewstoopher
    Drew Morgan (@Drewstoopher) reported from Maidstone, England

    Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

  • chubbyjoeforza
    Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • tobycook17
    Tobias Cook (@tobycook17) reported from Southend-on-Sea, England

    Paying £70 a month for a phone with no signal 😤 @EE

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • Teddy_Nicoll
    Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • KATEELDRIDGEx
    KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

  • mishmashdiva
    Michelle Millard (@mishmashdiva) reported from Snodland, England

    @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

  • StaerckLaurie
    Laurie Staerck (@StaerckLaurie) reported from Grays, England

    @EE Is there a problem this morning, I have no 4g or 3G connection

  • THEMIND1972
    Karl Brocker (@THEMIND1972) reported from Stone, England

    @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

  • KyzaMT
    Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • BSportsphotos
    Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • WoWnut
    🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported from Aveley, England

    @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

  • BekahChloe7886
    Bekah Chloe (@BekahChloe7886) reported from Gravesend, England

    @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

  • WHunt2002
    Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England

    @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • Jon_UK2016
    the statistics guy jono (@Jon_UK2016) reported from Gillingham, England

    @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KLearn
    Karen Loughridge (@KLearn) reported

    @EE Customer service REACHING NEW DEPTHS today!!! Passed from Customer Service (CS) to Local store (Meadowhall) to franchise store (Rotherham) and back to CS - each telling me to speak to the next. Surely to goodness somebody owns a responsibility for something somewhere!

  • Hallmork
    Irene 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Hallmork) reported

    @EE @nickduval My mum doesn't have a driving license and she has no intension of going on a plane anywhere. So I guess she will never have a EE contract either.

  • ad_moran4
    𝐀𝐃𝐙 (@ad_moran4) reported

    @EE can you kindly explain to me after 25 years of being a loyal customer the best you can offer me for a new IPhone 17 all in is £72 a month when O2 can give it to me for far less. I think you need to review this !

  • earlyyearsHP
    Dr Helen Perkins (@earlyyearsHP) reported

    @EE made a complaint about not being able to access my account over 2 weeks ago. Promised IR would sort and also promised to escalate the matter. Heard nothing and still can’t access account. This has been going on since you swapped us from BT Looking for a new supplier 😡

  • insittingbourne
    Paul (@insittingbourne) reported

    @ee #o2 sort out your masts near # Iwade Kent. 4hrs stuck in traffic with terrible service on both networks barely communicate either anyone. This is 2026 sort it out

  • danny28123
    Danny Kirkman (@danny28123) reported

    @EE I still cannot login to my business account on the app because you can’t link my devices. This has been going on weeks now, what’s going on ?

  • QuayMillennium
    Name cannot be blank (@QuayMillennium) reported

    @EE @EmilyMcLeish93 @EE are there still problems with your site? Screen freezes when log in to my account on browser and the app freezes when trying to renew my broadband package...

  • mollyalice_
    Mols 🦋 (@mollyalice_) reported

    @EE why don’t i have any signal at all? i’ve done all the device resets and i have checked my postcode but if i come off wifi i cannot use my phone at all….

  • DarrenHammans
    Darren Hammans (@DarrenHammans) reported

    @EE @nickduval That seems to be an EE issue, not a Nick issue… Hopefully he takes his business elsewhere

  • Love2knit4love
    Love2knit4love (@Love2knit4love) reported

    @EE nightmare been sitting waiting for over an hour at SIL bedside in hospital waiting for a promised call back to sort out an issue with her mobile account, very frustrating when trying to sort things :(