EE Outage Report in Rochester, Medway, England
Some problems detected
Users are reporting problems related to: phone, internet and wi-fi.
The latest reports from users having issues in Rochester come from postal codes ME3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at EE
EE is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Phone (42%)
-
Internet (36%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent EE outage reports came from the following cities: Grays, Upminster, Chatham, Southend-on-Sea, Maidstone, Longfield, Gravesend, Rochester, Sittingbourne, West Malling, Stanford-le-Hope, Gillingham and Canvey Island.
| City | Problem Type | Report Time |
|---|---|---|
 Grays |
Phone | |
| Upminster |
Internet | |
| Chatham |
Internet | |
| Southend-on-Sea |
Phone | |
| Maidstone |
Internet | |
| Longfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
-
kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
-
Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
-
Jamie Decruz
(@JDecruz10) reported
from
Sutton at Hone, England
Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞
-
the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.
-
Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
-
KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!
-
the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany
-
Bekah Chloe
(@BekahChloe7886) reported
from
Gravesend, England
@EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡
-
Anthony Mayatt PT
(@BreatheFitness) reported
from
Sutton at Hone, England
@EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!
-
mark longhurst
(@scholes1976) reported
from
Snodland, England
@EE is there any service problems.
-
dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
-
Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
-
Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
-
James M
(@mindsgonewild) reported
from
Grays, England
@EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out
-
Monika Matis
(@monikamatis) reported
from
Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
-
Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater
-
Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same
-
Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
-
Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
-
Nicola Jones
(@Bould2007Jones) reported
from
Sittingbourne, England
@EE waiting to cancel contract mobile 10 mins plus waiting
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
💋Shanice Roberts💋
(@xoxshan2017) reported
@EE can you please help me with my upgrade it won’t let me do it online
-
Kirk Dawes QPM
(@kirkdawes) reported
@EE Hi Charlotte, yes, I do. The inter-connectivity through BT Broadband has never worked; EE signal to my home in a populated area is almost non-existent. BT cannot resolve the issue, and I am hoping you can? My apologies for the delayed response.
-
Julie Whitley
(@JulieWhitley1) reported
@EE I’m trying to retrieve a saved voicemail - impossible. I’ve dialled 150 for help and I cannot get to speak to anyone. Can you help?
-
Savan (サーバン)
(@SavanGandecha) reported
@tweetlikeatwit @EE @ThreeUK I'm on Sky Mobile (O2 coverage) and have had good signal at the ExCeL and over London.
-
TheVintageCoopUK
(@VintageCoopUK) reported
@EE Just logged into my account to upgrade... been logged out and now I can't get back in? Live chat not working
-
ロイド 🇬🇧 カクタス先生 61 degrees
(@stargateheaven) reported
@DogMooster @BailleyLouise @EE I talked with them and they told me my area has internet issues. I had a link to check the area. I checked again just now and its “fixed” . It still doesn’t work.
-
Lisa Allison
(@lisaallson) reported
@EE not the best 1st experience, swapped to EE yesterday, can't use my new phone as my number still hasn't moved, any ideas of help, I need it for my team of carers to get hold of me regarding my daughter who they help me take care of? I MUST have my number working H E L P
-
Uzair Rauf
(@UzairRa78704584) reported
@EE hi unfortunately I have lost my sim. I’m a pay monthly customer. Will EE provide me with a sim right away if I visit them in the store with my driving license?
-
24SR
(@24sr_me) reported
@EE Thursday and your pac transfer system is still broken. How do I cancel?
-
Riley
(@Rileyloki) reported
@EE For being a loyal customer apparently I get 100% off the upgrade fee but when I go to checkout, it says I have to pay £300 to upgrade