EE Outage Report in Rochester, Medway, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at EE
EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent EE outage reports came from the following cities: Leigh-on-Sea, Sittingbourne, Gravesend, Maidstone, South Benfleet, Grays, Greenhithe, Gillingham, Stanford-le-Hope, Southend-on-Sea, Chatham and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh-on-Sea |
Phone | |
| Sittingbourne |
Phone | |
| Gravesend |
Internet | |
| Maidstone |
TV | |
| South Benfleet |
Internet | |
| Grays |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Monika Matis
(@monikamatis) reported
from
Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
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Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Jamie Decruz
(@JDecruz10) reported
from
Sutton at Hone, England
Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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mark longhurst
(@scholes1976) reported
from
Snodland, England
@EE is there any service problems.
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Nicola Jones
(@Bould2007Jones) reported
from
Sittingbourne, England
@EE waiting to cancel contract mobile 10 mins plus waiting
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Richard newton
(@newtonfarmserv) reported
Dear @EE it’s nice that you can get my broadband up and running if it fails, it’s nice that there are super deals I can choose. But do you know what would be nice? A mobile signal that works in the flattest area in the country. Please do something about the signal.
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Keith Friend #FBPE
(@keefdavid56) reported
@EE Don’t get EE broadband. They don’t care about you and it’s no better than BT broadband. Don’t believe anyone who says they can provide a better service. They can’t.
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Liam
(@liamsafc96) reported
@EE why does your automated service keep saying the office will be closing within a hour
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Paul David Phillips
(@paul_phillips83) reported
@EE Hey @EE, I’ve already blocked and reported the numbers — but they just keep calling from new ones. I’ve never even heard of @SimwoodeSMS. Feels like having #PHONES4U back!
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Mawb [eminently reasonable]
(@KingMobUK) reported
@bigpaulwales @EE Wow. I’ve always had excellent service from them by phone, even when abroad. Sad to hear this :(
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United We Stand
(@DJT0602) reported
@EE Thanks, I've tried 7 times over last 2 days but get terminated with a 'service temporarily unavailable' message. This has been the order. 2 - broadband 4 broadband 3 -moving / leaving 2 - leaving Then terminated Please advise thanks
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Liam
(@liamsafc96) reported
@EE Can I PLEASE have some help???
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Nemesis 🇺🇦
(@esiotrot54) reported
@EE Thanks—thought so— the EE app still not working properly despite reporting it and discussing on the phone yesterday—really not good enough
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Vinny
(@VinnySuperstarr) reported
@EE I’ve lost all signal again and booked a call back which didn’t happen. I’m stuck. Can you assist?
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Valentina
(@My4Girls1984) reported
@EE how do I speak to someone in payment support id like to make a complaint ive been passed around this morning and nobody seems to know what they're doing and my call was disconnected from EEs end..