EE outages and service status in Rochester, England

Problems in the last 24 hours in Rochester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rochester, England

The most recent EE outage reports came from the following cities: Canvey Island, Rochester, Southend-on-Sea, West Malling, Stanford-le-Hope, South Benfleet, Gillingham, Sittingbourne, and Gravesend.

City	Problem Type	Report Time
Canvey Island	Phone	4 days ago
Rochester	Wi-fi	5 days ago
Southend-on-Sea	Internet	15 days ago
Rochester	Internet	19 days ago
West Malling	Internet	27 days ago
Southend-on-Sea	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 28 seconds ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Angie ❤ (@MrsC118) reported 4 minutes ago from Coxheath, England

  @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

• 
  Joe (@chubbyjoeforza) reported 5 minutes ago from Gravesend, England

  Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

• 
  Teddy (@Teddy_Nicoll) reported 5 minutes ago from Gillingham, England

  @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

• 
  Neil Bloor (@neilbloor) reported 9 minutes ago from Sittingbourne, England

  Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

• 
  Rob Cockerton (@bertie_cee) reported 14 minutes ago from Gillingham, England

  @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

• 
  😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported 15 minutes ago from Southend-on-Sea, England

  @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

• 
  Brownie sports photography (@BSportsphotos) reported 19 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  Stuart Fields (@stuartfields) reported 21 minutes ago from Stone, England

  I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

• 
  Rahim Shivji (@RahShivji) reported 23 minutes ago from Gillingham, England

  I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

• 
  Nic Foakes (@Nicsboys2) reported 25 minutes ago from Grays, England

  @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

• 
  James M (@mindsgonewild) reported 27 minutes ago from Grays, England

  @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

• 
  Nick Anderson (@uknickand) reported 31 minutes ago from Bobbing, England

  @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

• 
  Bekah Chloe (@BekahChloe7886) reported 33 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  Sue Adams (@sue_adams_) reported 40 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  daniel munn (@dpmunn19) reported 45 minutes ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

• 
  Tobias Cook (@tobycook17) reported 52 minutes ago from Southend-on-Sea, England

  Paying £70 a month for a phone with no signal 😤 @EE

• 
  Dave Frost (@davefrost) reported 58 minutes ago from Canvey Island, England

  Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

• 
  Laurie Staerck (@StaerckLaurie) reported 59 minutes ago from Grays, England

  @EE Is there a problem this morning, I have no 4g or 3G connection

• 
  Teddy (@Teddy_Nicoll) reported 60 minutes ago from Gillingham, England

  @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sophie (@sophie_reed98) reported 8 minutes ago

  How can a new customer get broadband for £24 but an existing customer all you can do is £37 that's literally more expensive than I'm paying now! @EE been a customer for years but looks like I'll be leaving! 🫡

• 
  La Pioche 🇵🇸 (@RAE7S_) reported 9 minutes ago

  @ee your network is awful

• 
  Davie G 🇬🇧 (@fredbeare) reported 9 minutes ago

  Does anyone have any tips as to how to get a response from @EE_coapp or @EE Have tried DMs, their useless help message function and a call. Nothing Think they’ve all left this Earth. So much for their performance guarantees

• 
  wrrnnfs (@Warrennnf) reported 12 minutes ago

  I would rather slice myself in half than use bt/ee internet. Shits a scam and im getting 1mbps speeds lmaoo **** you @EE

• 
  tiki (@crazyzombienerd) reported 14 minutes ago

  @EE What is wrong with your network in EN8 area?

• 
  Create Action (Alan) 🎯 (@CreateActionLtd) reported 14 minutes ago

  @EE I raise a complaint with you as you clearly can't look after my data. You send me 2 emails to say a complaint has been raised. You then send me a 3rd email saying the complaint is now resolved. You've done nothing! You've got 'no-reply' on your emails and the helpful link you've listed would require me talking to a chat bot for 30 minutes. Sort it out.

• 
  Openreach (@WeAreOpenreach) reported 15 minutes ago

  @AP196779 @EE I'm sorry to hear that you've been going round in circles for the past five weeks. Has your service provider clarified the specific issue they have been trying to report to us? Any details they have provided would be helpful in understanding the situation further. To allow (1/2)

• 
  davewalshcreative (@davewcreative) reported 19 minutes ago

  @sophie_reed98 @EE Because they want new customer details that they can sell on to make more money than your plan. They have yours, mine and they’ve already sold them probably twice over. They don’t care about loyalty - never have never will.

• 
  Andrea. Believe in Britain🇬🇧🇬🇧 (@AndiNeglia) reported 22 minutes ago

  @EE , your customer service is atrocious

• 
  ちはる (@chi_i_i_ha) reported 23 minutes ago

  @ZachMcElroy1 @EE You can talk to @EllaCoding, support won't help you