EE outages and service status in Rochester, England

Problems in the last 24 hours in Rochester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rochester, England

The most recent EE outage reports came from the following cities: Gravesend, Rochester, Chatham, Maidstone, Gillingham, Grays, Southend-on-Sea, Southfleet, and Aylesford.

City	Problem Type	Report Time
Gravesend	Phone	4 days ago
Rochester	E-mail	5 days ago
Gravesend	Phone	9 days ago
Chatham	Internet	10 days ago
Maidstone	Internet	15 days ago
Rochester	Phone	15 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 49 seconds ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  Barry mcardle (@Bjmcardle) reported 2 minutes ago from Sutton at Hone, England

  @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

• 
  Kate England 💙 (@kate_england) reported 2 minutes ago from Corringham, England

  @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

• 
  Jamie Decruz (@JDecruz10) reported 2 minutes ago from Sutton at Hone, England

  Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

• 
  mark longhurst (@scholes1976) reported 2 minutes ago from Snodland, England

  @EE is there any service problems.

• 
  Phil (@feyipuk) reported 15 minutes ago from Stifford, England

  @EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?

• 
  Stuart Fields (@stuartfields) reported 21 minutes ago from Stone, England

  I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

• 
  Vikki Lisa xo (@VikkiLisa) reported 24 minutes ago from South Ockendon, England

  @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

• 
  Wayne Hunt (@WHunt2002) reported 25 minutes ago from Southend-on-Sea, England

  @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

• 
  Dave DM Martin💥 (@davemartind) reported 28 minutes ago from Rochester, England

  @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

• 
  Colin Dowling (@colinsplace) reported 31 minutes ago from Maidstone, England

  Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

• 
  dazz ii am (@dazzgedd73) reported 32 minutes ago from Sutton at Hone, England

  I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

• 
  Charlie :) (@Purplecharlie32) reported 37 minutes ago from Sutton at Hone, England

  @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

• 
  Anthony Mayatt PT (@BreatheFitness) reported 44 minutes ago from Sutton at Hone, England

  @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

• 
  Teddy (@Teddy_Nicoll) reported 46 minutes ago from Gillingham, England

  @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

• 
  Colin Dowling (@colinsplace) reported 57 minutes ago from Maidstone, England

  @EE 1 hour down... no broadband.... no response from @EE

• 
  lorraine langridge (@lorraine_acorn) reported 57 minutes ago from Longfield and New Barn, England

  And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

• 
  Monika Matis (@monikamatis) reported 57 minutes ago from Grays, England

  @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

• 
  the statistics guy jono (@Jon_UK2016) reported 59 minutes ago from Gillingham, England

  @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

• 
  Angie ❤ (@MrsC118) reported 60 minutes ago from Coxheath, England

  @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sunil bedi (@colnbrook1) reported 4 minutes ago

  @EE hi there - I am very very disappointed- I am in Prague and switched on data roaming for the day pass (total 4 days) and it has not worked - have followed all Instructions- switched phone on/off and no luck - it has caused nothing but problems….

• 
  Jigen (@yesdimeji) reported 6 minutes ago

  @EE Even charging me extra for network priority??? WHAT NETWORK PRIORITY PLS???!

• 
  Jabzz (@thejabzz) reported 6 minutes ago

  So @EE failed at customer services today. They make the mistake, make things worse and dont want to fix it. It shouldn't be this difficult and stressful for a disabled person to just get broadband! Appalling!! 🤬

• 
  Phil Olson (@Ph1ltheee) reported 8 minutes ago

  Just been told that the @EE appointment booked for setting up my broadband today, doesn't exist as the request wasn't registered with Open Reach, & will prob be August for a new appointment. They suggested asking a neighbour if I could use their WiFi! New customer experience....

• 
  Great Northern Traincrews FC (@GNtraincrewsFC) reported 14 minutes ago

  @EE Didnt do anything. Im awaiting broadband from yourselves activated on thursday. The 4G back up is useless as there is no signal No signal on my s26 outside It is unacceptable in a major city not to have any signal at all

• 
  Tanya Ho (@tho78450) reported 16 minutes ago

  @EE @RachyAlves No you're not. I'm sure. Five calls later and mostly difficult or rude advisers

• 
  Zee Palmer (@zeeplamer) reported 17 minutes ago

  @MissNads22 @O2 @EE claim to be the best network, if not because I have a broadband at home, people would have thought I live up in the mountains and had to go outside to get a network 😭

• 
  Rob Plant 🇮🇪🇮🇪 (@showmebadgers) reported 23 minutes ago

  @EE hi there I’ve been told I need to send back my WiFi router otherwise I’ll be charged however I’ve messaged service desk on here several times but they’re not responding!!!!! We didn’t receive any postage information or barcode to send the box back.

• 
  mrparker666 (@mrparker666) reported 23 minutes ago

  @EE Ok I actually got through to EE support they said there was a fault in my area but clueless beyond that great why has it been down for a week shouldn't they update spusu

• 
  david bootle (@dbootsy) reported 29 minutes ago

  Sorry to say but disgusted by your approach. @EE speak to Vanessa smith in your customer dep asap pls