EE Outage Report in Rochester, Medway, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 06: Problems at EE
EE is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Total Blackout (23%)
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Phone (23%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Rochester, Medway, England
The most recent EE outage reports came from the following cities: Maidstone, Chatham, Grays, Gravesend, West Malling, Upminster, Southend-on-Sea and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Phone | |
| Chatham |
Total Blackout | |
| Chatham |
Phone | |
| Maidstone |
Internet | |
| Maidstone |
Wi-fi | |
| Grays |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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mark longhurst
(@scholes1976) reported
from
Snodland, England
@EE is there any service problems.
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Orchard Park
(@orchards340) reported
Hi, @EE is there an email address that I can send a complaint to? It’s not going to fit into 500 words, and I really don’t feel like being on the phone to you *yet again*! Thanks
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Autistic J
(@Jude_est82) reported
@EE Hi I've just been able to get through now. I'm on hold now while the call handler talks to someone more senior to try and resolve the issue. Thank you.
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Paula Lawrence
(@paulalawrence36) reported
@EE 150 is still not working & neither is the website. How can we get in touch with anyone about upgrades etc? Thx
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bridie hales
(@bridiehales) reported
@EE I don't think I have ever experienced such bad customer service from anywhere like I have today with you. Having to correct the people on the chat with actual English because their messages don't make sense! Disgusting
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Abubakr Sidiq
(@ASidiq_PH1) reported
Can anyone explain why I get a voicemail notification every time I go through a tunnel. I imagine it has something to do with losing mobile service but not sure why that would trigger a voicemail notification #techtwitter @EE
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shirley anderson
(@shizanderson10) reported
@EE Yes, mobile data is on and roaming data is on. Have tried turning the phone off and on again and it still doesn’t work despite showing a full signal.
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bernard woodworth
(@bernardwoodwor1) reported
@EE are your phone lines to ring the customer service not working as it won't connect me....
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Charlie
(@CharlieBonser9) reported
@EE wifi been down for a day now, any updates on what's going off?
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Ed Ghent
(@Ewar41) reported
@EE your service is 🗑.
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mererid m williams
(@mereridmair) reported
If you are an @EE customer and they try and get you to 'upgrade' to @bt_uk for no extra cost - DON'T or check what tariff they're moving you to. Chances are you're being fobbed off with inferior broadband without realising it.