EE outages and service status in Rochester, England

Problems in the last 24 hours in Rochester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rochester, England

The most recent EE outage reports came from the following cities: Chatham, Aylesford, Maidstone, Rochester, Gillingham, Southend-on-Sea, and Sheerness.

City	Problem Type	Report Time
Chatham	Internet	18 hours ago
Aylesford	Internet	2 days ago
Maidstone	Internet	3 days ago
Chatham	Phone	8 days ago
Maidstone	Phone	15 days ago
Maidstone	Phone	17 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

• 
  the statistics guy jono (@Jon_UK2016) reported 5 minutes ago from Gillingham, England

  @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

• 
  the statistics guy jono (@Jon_UK2016) reported 6 minutes ago from Gillingham, England

  @DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany

• 
  Bekah Chloe (@BekahChloe7886) reported 7 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported 7 minutes ago from Aveley, England

  @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

• 
  Andy Baker (@AndyBakerRC) reported 8 minutes ago from Gillingham, England

  @EE is there an issue with your network as dont seem to be receiving text messages.

• 
  Drew Morgan (@Drewstoopher) reported 9 minutes ago from Maidstone, England

  Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

• 
  Barry mcardle (@Bjmcardle) reported 11 minutes ago from Sutton at Hone, England

  @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

• 
  Dave Frost (@davefrost) reported 15 minutes ago from Canvey Island, England

  Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 17 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Ben Wallace (@BenOWallace) reported 30 minutes ago from Maidstone, England

  @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

• 
  Mark Gould (@yiddo71) reported 30 minutes ago from Rochester, England

  @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

• 
  lorraine langridge (@lorraine_acorn) reported 34 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  Anthony Mayatt PT (@BreatheFitness) reported 35 minutes ago from Sutton at Hone, England

  @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

• 
  Poppy Jeffery (@BBCPoppy) reported 37 minutes ago from Maidstone, England

  @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

• 
  Rob Cockerton (@bertie_cee) reported 44 minutes ago from Gillingham, England

  @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

• 
  Dave DM Martin💥 (@davemartind) reported 47 minutes ago from Rochester, England

  @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

• 
  Rob Cockerton (@bertie_cee) reported 47 minutes ago from Gillingham, England

  @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

• 
  dazz ii am (@dazzgedd73) reported 52 minutes ago from Sutton at Hone, England

  I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

• 
  Joe (@chubbyjoeforza) reported 56 minutes ago from Gravesend, England

  Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

• 
  Tony L (@TBone1170) reported 58 minutes ago from Sutton at Hone, England

  @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Handsome Nick (@Nicklo2k) reported 6 minutes ago

  @Marzy1867 @EE "Agent closed complaint within 5 seconds of setting it up" Sounds familiar.

• 
  simon withers (@KalEl_WBS) reported 7 minutes ago

  @Ubiquiti do your 5g devices support all networks? I’m on @EE your uk site lists T-Mobile but you don’t get that network in the uk.

• 
  Liam (@kestrel89B) reported 7 minutes ago

  @virginmedia How do you think tomorrow is acceptable to see if we have service back? Will be looking at @EE as nothing else to do!

• 
  Erin Louise Hunt 🪬 (@erinlouisehunt) reported 19 minutes ago

  I’ve spent so much money with them over the years with phones, watches, AirPods. Like, where’s the reward for loyalty? Ugh! What’s a good phone network to go with these days? @EE

• 
  Catriona (@babancat) reported 20 minutes ago

  @EE Hey! You guys done some sort of remote update to SmartHub+ on my fibre broadband? All of a sudden I (and other EE customers) are having issues with Zappi chargers losing connection. Router has to be restarted every time I plug my car in. Nothing else has changed.

• 
  Equilan (@Equilan) reported 21 minutes ago

  @EE why is your App deliberately difficult to find what you are looking for? I signed up for TNT sport through EE and want to cancel it. Cannot find where it is in the app at all on my account. Everything that should be simple to find in the App is buried and this is deliberate.

• 
  ParkEnd Now Block002 (@parkendgoodison) reported 24 minutes ago

  @ad_moran4 @EE @O2 O2 is ****

• 
  DML (@DMLYONDER) reported 25 minutes ago

  @EE you fixed it and withing serval hours its down again EE are a disgrace I want my contract termianted for breach of contract people please dont sign up to EE they lie to you and blame people and just want your money for a **** service

• 
  Matt Black (@DJ_Matt_Black) reported 25 minutes ago

  @EE can you tell me if there’s a problem with the network in Exeter as my WiFi isn’t working

• 
  Mark Bleach (@BlastItBle8chy) reported 25 minutes ago

  @MajorManor @EE We’ve had the same issue in SN1 central Swindon with 4G for years. Their coverage map is cleverly designed not to show how many bars, we’ve had one bar for at least 8 years yet it shows covered. Reality check, we can barely hold a call without using WiFi calling. They don’t care.