EE Outage Report in Rochester, Medway, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent EE outage reports came from the following cities: Leigh-on-Sea, Sittingbourne, Gravesend, Maidstone, South Benfleet, Grays, Greenhithe, Gillingham, Stanford-le-Hope, Southend-on-Sea, Chatham and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| TV | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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jamieg2410 * 🏆🏆🏆🏆🏆🏆
(@Jamieg2410) reported
@EE 4g data network still very very poor at LA5 0SH - been like this for months. Why isn’t it getting fixed?
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Lara F.
(@Lf25793600) reported
@EE **** company & **** customer service. I’ve been complaining since 2020 about internet not working, 3 engineers has attended... still doesn’t work & they still want me to pay to cancel the contract, what a joke!! #THIEVES #SHITCOMPANY
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Dave Marsh
(@jvd_dave) reported
@EE 2 weeks without internet and just been palmed off with another 'update in a week' message. Myself and my similarly affected neighbours are tearing our hair out. Please advise when you will start delivering the service we pay for??? Postcode RH110LA
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Joe Miotello
(@JoeMafia86) reported
@EE No problem hopefully this will help other people that wants to enable it in the future 👍 But to answer the question so far liking the phone 👌 my upgrade was due June but as I was entitled to a early upgrade & the oppo gift was introduced thought might as well get it now lol
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Lara F.
(@Lf25793600) reported
@EE **** company & **** customer service. I’ve been complaining since 2020 about internet not working, 3 engineers have attended... still doesn’t work & they still want me to pay to cancel the contract, what a joke!! #THIEVES #SHITCOMPANY
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Maunie C
(@maunsC) reported
@EE hello my 4GEE Wi-fi mini isn’t connecting to the internet as the EE signal doesn’t seem to be running (I’m in Sunderland) you’re not showing as having an outage? I’m not able to use your wi-fi and connecting here via 4G. Please advise. Thank you
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Vic
(@is_vic_there) reported
Service from @EE past 6 months since moving house so bad I can't put it into appropriate words. No signal, no 4G, broadband dropping out multiple times/day. 20 hours plus on phone to them. Refunds not given when promised; fobbed off; stories changed, £600 to them for this. #ee
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schorty
(@Schorty1) reported
@EE if all people in customer services were like Ana the world would be a better place. We’ve no idea yet if her proposal will be the solution but my goodness she could not have tried harder to solve the problem.
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Cassandra A Campbell
(@ConsciousCass) reported
@EE if you think I'll be paying £400 for a service that wasn't used and a device that should never have been given to my son as the contract isn't in his name, you've got another thing coming! I will take this as far as it needs to go #tradingstandards #court
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Mr@sh
(@MrAsh74) reported
@EE any issues in South Wales? My business phone can’t make or receive calls and all data services unavailable... can’t get through on your 0800 number either?