EE

EE Outage Report in Rochester, Medway, England

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The latest reports from users having issues in Rochester come from postal codes ME3.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rochester, Medway, England 11/27/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rochester, Medway, England

The most recent EE outage reports came from the following cities: Grays, Stanford-le-Hope, Maidstone, Gravesend, Sheerness, Rochester, Chatham, Canvey Island, South Ockendon, Gillingham, Longfield, West Malling and South Benfleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomGrays Phone
United KingdomStanford-le-Hope Wi-fi
United KingdomMaidstone Internet
United KingdomGravesend Phone
United KingdomGrays Phone
United KingdomGrays Wi-fi

Community Discussion

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EE Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • RahShivji Rahim Shivji (@RahShivji) reported from Gillingham, England

    I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

  • SGPSoccer Soccer Gambling Podcast (@SGPSoccer) reported from Grays, England

    A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • bertie_cee Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

  • uknickand Nick Anderson (@uknickand) reported from Bobbing, England

    @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

  • WoWnut 🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported from Aveley, England

    @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • davefrost Dave Frost (@davefrost) reported from Canvey Island, England

    Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

  • droopdoggbaby Doyle (@droopdoggbaby) reported from Sutton at Hone, England

    Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

  • feyipuk Phil (@feyipuk) reported from Stifford, England

    @EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • kate_england Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

  • MrsC118 Angie ❤ (@MrsC118) reported from Coxheath, England

    @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

  • abetts2022 Andy Betts (@abetts2022) reported from Stone, England

    Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • bertie_cee Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • THEMIND1972 Karl Brocker (@THEMIND1972) reported from Stone, England

    @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • scrymnstrs Grant Orino (@scrymnstrs) reported

    @EE hi, my contract has been changed to a pay as you go by mistake. I have been trying to contact you to remedy this but when I ring it says that there is no credit on my phone to ring you. Please help me. I need a number that I can call you on

  • pauljam19759849 paul james (@pauljam19759849) reported

    @cjcheesecake @EE Morning Claire contact EE and tell them that unless they stop harassing your poor mum( hope she’s ok & you of course) you’ll put the letters on here for everyone to see them upsetting a 82yo xx

  • kettleinho Ollie (@kettleinho) reported

    @bingbangbuche @EE @wembleystadium Honestly Wembley only one that lets me down. Real shame as I wanted to video call Italian mates who couldn’t make it. Couldn’t even WhatsApp them to say do you want a scarf ffs 🙃

  • CraigTenny T E N N Y (@CraigTenny) reported

    @EE Firstly just got off phone with ur support team about your network being down for the past week only for them to say they will credit my bill next month instead of putting on this months bill which I pay tomorrow and I’m sorry but I’m refusing to pay

  • Nikki_newhouse Nikki C (@Nikki_newhouse) reported

    @EE FURIOUS! Wanted BT Fibre 300 smart hub 2 complete wifi £59 pm 24 months. EE sales agent matched cheaper - EE fibre max 300 with smart wifi £52 without smart is £42 (loyalty discounts). Agreed to £52. Connection, no discs, wrong hub, wrong tariff, no service, EE charging!

  • RudeBoiUK AJD 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@RudeBoiUK) reported

    @cjcheesecake @EE Look after mumma cheese. All I can say is that is EE for you. Cancel a DD at your peril these days. Can't you go to citizens advice, sure they will have some bumf for you.

  • rhio_jones Rhi Jones (@rhio_jones) reported

    @EE Pointless it’s down for the next 8 hours just checked online

  • thejock1967 Scott Sutherland (@thejock1967) reported

    @EE Had no phone signal all morning, I’m in Telford

  • coolhandle01 Vacci-Nathan (@coolhandle01) reported

    So I called @EE and there's a tower down near me. They are waiting for paperwork to say they can go fix. The fella on the phone from @EE, he was _awesome_. A-Grade customer service.

  • samwise1337 Samuel Thompson (@samwise1337) reported

    @EE DM has been sent, to be transparent I normally have a great deal of respect for EE, however all these issues have left me very disappointed. I'm hoping they will be fixed efficiently with reimbursement where needed and my confidence restored.