EE Outage Report in Rochester, Medway, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Rochester come from postal codes ME1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent EE outage reports came from the following cities: Rochester, Greenhithe, West Malling, Leigh-on-Sea, Sittingbourne, Gravesend, Maidstone, South Benfleet, Grays, Gillingham, Stanford-le-Hope, Southend-on-Sea and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Phone | |
| Greenhithe |
Phone | |
| West Malling |
Internet | |
| Leigh-on-Sea |
Phone | |
| Sittingbourne |
Phone | |
| Gravesend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.
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Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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James M
(@mindsgonewild) reported
from
Grays, England
@EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Neil Bloor
(@neilbloor) reported
from
Sittingbourne, England
Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
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Charlie :)
(@Purplecharlie32) reported
from
Sutton at Hone, England
@EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.
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Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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😎🐥Christine Taylor🐣🐤
(@nannychrisMa) reported
from
Southend-on-Sea, England
@EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊
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Anthony Mayatt PT
(@BreatheFitness) reported
from
Sutton at Hone, England
@EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!
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Nicola Jones
(@Bould2007Jones) reported
from
Sittingbourne, England
@EE waiting to cancel contract mobile 10 mins plus waiting
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
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Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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Jamie Decruz
(@JDecruz10) reported
from
Sutton at Hone, England
Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞
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Monika Matis
(@monikamatis) reported
from
Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!
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Bekah Chloe
(@BekahChloe7886) reported
from
Gravesend, England
@EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Supreme Being
(@LordxLord) reported
@EE Terrible customer service.. I haven't spoken to anyone
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PawsomeMaps
(@PawsomeMaps) reported
@EE this is day 4 of almost no mobile signal and Internet, apparently there is a outage in Derbyshire, will this be fixed before the weekend or are you leaving your customers without any mobile signal and Internet over the weekend?!
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Veerendra Neelavara
(@vneelavara) reported
@EE unable to download bills from MyEE app nor through the browser. Spoke to customer service, only option from them is to post the bills, which takes 5 days. Can't you provide a tentative timeline to fix the issue?? You can't expect the customer to keep checking the app..
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Becky
(@bexecola) reported
@EE hi. Why is our broadband not working!!! Three days the connection has been atrocious not great when I am working from home!
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𝓛𝓪𝓻𝓪 𝓪𝓶𝓮𝓵𝓲𝓪
(@laraameliajak) reported
@O2 Not longer a reason to be on O2. Better up your network game as there’s now now reason not to switch to @EE
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David Sutherland
(@Gotham68) reported
from
Carnoustie, Scotland
@O2 what’s wrong with the Priority app ? Apart from the Peter Kay farce yesterday, unable to login, put in my number, add the code when prompted and then it kicks me back to the start up screen again @EE wonders about a good deal
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PHATTPANTZ
(@PHATTPANTZ) reported
@EE can you send me details of how to contact your complaints department after one of your managers released my call last night and couldn't answer why his consultants had lied to me about a deal and also why I'd been transferred to departments who couldn't help me intentionally.
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Velo Drome
(@velodrome100) reported
@O2 I have been with O2 since Cellnet days. I have paid off my contract today and moved to @EE. Two reasons: O2 coverage is dreadful these days (even in a major city), and O2 Priority has become a waste of time. Poor offers these days and often impossible to log in to. Bye 👋🏻
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♡𝓔𝓵𝓲𝓼𝓱𝓪 ☆
(@Elishajadexox) reported
Can someone help me @EE My Samsung chat messages aren't working. I've spoke to Samsung directly and they've told me to speak to you.
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rob
(@muchtupac) reported
@EE You spend money on fancy advertising instead of decent service,I work from home on my pc no bloody internet again