EE Outage Report in Rochester, Medway, England
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The latest reports from users having issues in Rochester come from postal codes ME1 and ME4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent EE outage reports came from the following cities: Maidstone, Stanford-le-Hope, Southend-on-Sea, South Benfleet, Chatham, Sittingbourne, Rochester, Gravesend and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Phone | |
| Maidstone |
Wi-fi | |
| Maidstone |
Phone | |
| Stanford-le-Hope |
Internet | |
| Southend-on-Sea |
Wi-fi | |
| Southend-on-Sea |
Wi-fi |
Community Discussion
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EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Naomi Williams
(@_Nimm) reported
@EE been a customer for 6 years, always done my upgrades etc. over the phone but the service I received this evening is enough to make me leave now. Extremely rude and upsetting.
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Haroon VTID
(@Haroon_62) reported
@EE One of the worst 24month contracts with many reception problems but still taking my hard earned money from me without sorting out my problems for the service I'm paying for
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Jason Lovett
(@JLo197177) reported
@EE for years ...sorry since you started up as Everything Everywhere (orange and T mobile) I've spouted off how good you are. Best signal best devices Best customer care etc etc Just lately .not so sure
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Clive Holland
(@cliveholland) reported
@EE for years I've been with ee broadband and phone and had the worst experience with my WiFi throughout. Multiple routers replaced, umpteen engineers who can't solve the problem? No WiFi for the last 20 hours. I've been patient for too long.
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lostinleith
(@neillhope) reported
@vmbusinesshelp Any updates on your outage? This is now day 2! Still trying to run an entire business thru an iPhone! Luckily @EE are better than you!
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Steven Jackson
(@Steven_Jackson) reported
@EE Is there problems with your “gift data” capability? Won’t work for me on app or on website. Not great when trying to give a remote family member data so they can keep in touch!
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Stuart Cowell
(@Stu_Cowell) reported
@EE The issue is that you require a minimum of 30 days notice to avoid additional fees, which is also the maximum period you will allow. All I want to do is provide notice now that I wish to terminate when the contract ends.
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🄺🄷🅄🅁🄱🄰🄽🅇
(@KHurbanX) reported
@EE I had more come though do I just keep texting your “ call number “ anyways I can get this to slow down ?
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Nik Wells
(@NikWells5) reported
@EE EE phone network has been down for over a week where I live. Not impressed. Are am I. Is the future a move away from smartphones and all this tech? Maybe you are doing me a favour!!
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E91
(@E91_Cowbridge) reported
@EE You have dreadful customer service. Simply appalling.