EE outages and service status in Rochester, England
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The latest reports from users having issues in Rochester come from postal codes ME1 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Rochester, England
The most recent EE outage reports came from the following cities: Sheerness, West Malling, Leigh-on-Sea, Southend-on-Sea, Gillingham, Rochester, Greenhithe, Sittingbourne, Gravesend, Maidstone, South Benfleet, Grays, and Stanford-le-Hope.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 2 days ago |
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Phone | 8 days ago |
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Internet | 9 days ago |
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Wi-fi | 10 days ago |
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Internet | 10 days ago |
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Internet | 10 days ago |
Community Discussion
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EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Kate England 💙 (@kate_england) reported from Corringham, England@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Brownie sports photography (@BSportsphotos) reported from Gravesend, England@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Tony L (@TBone1170) reported from Sutton at Hone, England@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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Dave Frost (@davefrost) reported from Canvey Island, EnglandWell @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Colin Dowling (@colinsplace) reported from Maidstone, England@EE 1 hour down... no broadband.... no response from @EE
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Matt Bourne (@MattBourne_) reported from Cliffe, England@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Stuart Fields (@stuartfields) reported from Stone, EnglandI always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Sue Adams (@sue_adams_) reported from Higham, EnglandHi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Teddy (@Teddy_Nicoll) reported from Gillingham, England@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Colin Dowling (@colinsplace) reported from Maidstone, EnglandMorning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Dave DM Martin💥 (@davemartind) reported from Rochester, England@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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daniel munn (@dpmunn19) reported from Aveley, EnglandI am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Teddy (@Teddy_Nicoll) reported from Gillingham, England@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, EnglandAnd now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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🙋♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Mark Gould (@yiddo71) reported from Rochester, England@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mohamed (@SnsationalSalah) reported@EE Deal never in doubt. #EE was always top target. Deal starts on deadline day 31st August.
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Becky Weller ⚓ (@Becky_Weller_93) reported@EE phoned up to cancel my insurance. Was told it was done .. 2 months later I'm still being charged!!!
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Duncan Dalzel-Job (@duncandeejay) reported@EE Hi Helen, thanks you getting back to me. I don't think the issue is about helping me, more about the new app's UX. I thought it would get easier but navigating is still very counter intuitive. The feel and appearnce is as if EE have launched a beta version too early. Duncan
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lintott (@lintottt) reported@EE It is now but it’s been a repetitive issue across a number of days and for hours at a time
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Paul Stephenson (@paul_CPSU) reported@EE Ok just sent the direct message re complaint. Interesting to see how long if ever I call a call from EE customer services.
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Kelly (@MsKBridges) reported@EE It’s still down Bob, it’s getting a bit desperate now as my EE signal is terrible at home, so I’m currently without broadband and no way of making an emergency call should I need to.
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em ☀️ (@emeaton14) reported@EE my roaming abroad has been blocked for over a week. When I text, it says to call. When I call, I'm just sent texts. I'm unable to unblock it online - can you help please??
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carl capps-jenner (@carljcj) reportedHad amazing service from @EE today both on the phone (Newcastle call centre) and in store in @Liverpool_ONE … member of staff Shaun really knew how to fix the problem!! Thanks
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Mark F Catlin (@MarkFCatlin1) reported@EE Apologies I meant to reply last night but got distracted. I don't think you can help, the app is what it is now, all information has been crammed into a small box, the rest is ads, I've uninstalled, I'll use EE Web to view my account details (unless they're going to ruin that)
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Neil Ballingall (@NeilWBallingall) reported@EE any customer service happening today?