EE outages and service status in Rochester, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Rochester, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- Internet (44%)
- Phone (33%)
- Wi-fi (22%)
The latest reports from users having issues in Rochester come from postal codes ME3 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Rochester, England
The most recent EE outage reports came from the following cities: Southend-on-Sea, Stanford-le-Hope, South Benfleet, Gillingham, Sittingbourne, Rochester, Gravesend, Chatham, Maidstone, and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
Wi-fi | 7 days ago |
|
Stanford-le-Hope
|
Internet | 11 days ago |
|
South Benfleet
|
Wi-fi | 13 days ago |
|
Gillingham
|
Phone | 23 days ago |
|
Sittingbourne
|
Internet | 25 days ago |
|
Rochester
|
Internet | 25 days ago |
Community Discussion
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EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Neil Bloor (@neilbloor) reported from Sittingbourne, EnglandUnfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
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Nic Foakes (@Nicsboys2) reported from Grays, England@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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Mark Gould (@yiddo71) reported from Rochester, England@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Phil (@feyipuk) reported from Stifford, England@EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?
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🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported from Aveley, England@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.
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Stuart Fields (@stuartfields) reported from Stone, EnglandI always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Laurie Staerck (@StaerckLaurie) reported from Grays, England@EE Is there a problem this morning, I have no 4g or 3G connection
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Sue Adams (@sue_adams_) reported from Higham, EnglandHi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported from Southend-on-Sea, England@EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊
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Stuart Fields (@stuartfields) reported from Stone, England@EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater
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Michelle Millard (@mishmashdiva) reported from Snodland, England@ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE
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daniel munn (@dpmunn19) reported from Aveley, EnglandI am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Drew Morgan (@Drewstoopher) reported from Maidstone, EnglandSomeone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.
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Poppy Jeffery (@BBCPoppy) reported from Maidstone, England@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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Nic Foakes (@Nicsboys2) reported from Grays, England@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
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🙋♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Teddy (@Teddy_Nicoll) reported from Gillingham, England@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Andy Baker (@AndyBakerRC) reported from Gillingham, England@EE is there an issue with your network as dont seem to be receiving text messages.
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Joe (@chubbyjoeforza) reported from Gravesend, EnglandDear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jack 💛💙 (@ItzJack1995) reported@whatdoumeantho @EE Nope! I got sent in a circle of Jargon and just gave up very disappointed as i have been an EE customer for over 10 years
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KAM Socialist (@keithmallinson1) reported@Hepworthclare @EE Been in same situation. Found e mail address of CEO and e mailed them direct. Received a call within 4 hours and resolution in 24.
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Clare Hepworth OBE (@Hepworthclare) reported@akaMrsO @Hlrybuck @EE The people in my local ee shop are very nice. But They are so laid back -they're almost supine. BT owns EE - and they are just as bad. I am not comfortable in this digital age. Bring back carrier pigeons, morse code, proper telephones, the abacus and television with 3 Channels.
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Davie G 🇬🇧 (@fredbeare) reported@EE why is your wifi so bad? Told you it would be when i joined. But as usual your bit doesnt understand and no humans. All i wanted was to add another extender At least BT were mostly helpful, even their autobots sometimes. Ee now help whatsoever
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JJ (@TrentRedsnor) reported@EE Hi, the issue isn't the offer, which was an EE One discount code, which I obviously can't share on an open forum. The issue is that in the trade-in section on the app and your website, Samsung Z Fold 7 is not listed, so I'm unable to trade my current phone in and use the offer
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Scott Mackie (@smacktoid) reported@StuartT34021273 @EE My issue is that I literally can’t return a watch I no longer need because of their incompetence. They won’t initiate a return because they say a store issued the order (it didn’t) and the store says they cant do a return. Charlatans.
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Tim Chapman 💙 (@timchap) reported@Hepworthclare @EE Welcome to our faceless, dysfunctional, bot-laden society where proactive human customer service has been progressively replaced by tech driven customer dis-service!
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Darren Snow (@darrensnowecfc) reported@EE after given you basically 5 weeks to set up a new customer, had cancelled because 4 of your employees have lied to me, and I’ve still not received any equipment
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Luke Marsh (@luke_marsh_) reported@EE Help please
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roqzee (@roqzivelli) reportedBest of luck switching to @EE with their bait and switch £50 deposit mentioned literally nowhere until you get your first bill and which they will hold “until you establish good payment history” which means indefinitely. FOH. Cancel it quickly please.