EE Outage Report in Rochester, Medway, England
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The latest reports from users having issues in Rochester come from postal codes ME2 and ME3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent EE outage reports came from the following cities: Southend-on-Sea, Rochester, Maidstone, Gravesend, Chatham, South Benfleet, Grays and Stanford-le-Hope.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Phone | |
| Rochester |
Internet | |
| Maidstone |
Phone | |
| Rochester |
Phone | |
| Maidstone |
Internet | |
| Gravesend |
Total Blackout |
Community Discussion
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EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob)
(@WoWnut) reported
from
Aveley, England
@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Andy Betts
(@abetts2022) reported
from
Stone, England
Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Doyle
(@droopdoggbaby) reported
from
Sutton at Hone, England
Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sadik Ahmed
(@SadikAhmed_1) reported
@EE what the hell is wrong with your network ?! I have never had so much issues with a company who is supposedly suppose to be the best in the uk! I have four months left with you and I promise to god as long as I live I will never deal or enter one your shops ever again !
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Eleanor Brailsford
(@e_brailsford) reported
@MarcAllera @EE your vile money grubbing company have deactivated my 88 year old mum's in credit sim card for her mobile she uses for emergencies just because she's not had to use it for a while , as a result me and my family have moved to another network and will never use EE again !!
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sarah
(@180deedee) reported
@EE Hi. Data service is running a lot better today, thank you. Had there been issues in the area?
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Keith Pates
(@KeithCP2) reported
@EE Hi Olivia It is too late now the letter has been sent to Head Office in Hatfield, no one was interested in doing anything about it, also Customer Service was emailed over the weekend the bill should be emailed as it used to be but someone decided to change it without telling me
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MikeW
(@mikewiow) reported
@kirk__ryan @EE *we* have spoken with EE (from the UK) - sounds like a f'king network issue in Ireland with EE. Networks *have* now appeared.... I await a response from @EE with their suggestions of compensation for a) not providing the service b) making us chase them up to resolve 🙄
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Christopher 🇯🇵🇯🇵🇯🇵🇯🇵
(@chrissy872) reported
@Angiewa88627417 @EE Am having the same problem still not fixed
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FamilyK613
(@FamilyK613) reported
@EE web browser/internet is v slow&can’t make what’s app/face time calls for a good few days now. All fine when using Wi-Fi though. Apple said it’s to do with EE. Please advise as not getting anywhere with your website. V frustrating!
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ᗢ Liam | Hailee Steinfeld Era FrFr ᱬ
(@itzfergi76) reported
Noooo my WiFi reset itself **** off @EE 🙄
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Jonathan Duffy 🇺🇦🌱
(@6JBD) reported
Dear @EE you app has changed and no longer works - you have cut my data off, I need to work and need my phone to do so, your customer services are “too busy” to help. This is my third issue in 7 days. This is not good. Please DM me ASAP
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LynLawrenson
(@PCCNS_Lyn) reported
from
Pilling, England
@EE the contract you offered was processed incorrectly, yiu say you have no record of the deal agreed! I've been on the phone now for 60 minutes and still no resolution. Incredibly poor customer service