EE outages and service status in Rochester, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Rochester, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- Internet (40%)
- Phone (30%)
- E-mail (10%)
- Total Blackout (10%)
- Wi-fi (10%)
The latest reports from users having issues in Rochester come from postal codes ME1 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Rochester, England
The most recent EE outage reports came from the following cities: Sheerness, West Malling, Leigh-on-Sea, Southend-on-Sea, Gillingham, Rochester, Greenhithe, Sittingbourne, Gravesend, Maidstone, South Benfleet, and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 Sheerness
|
Total Blackout | 15 days ago |
|
West Malling
|
Phone | 21 days ago |
|
Leigh-on-Sea
|
Internet | 22 days ago |
|
Southend-on-Sea
|
Wi-fi | 23 days ago |
|
Southend-on-Sea
|
Internet | 23 days ago |
|
Southend-on-Sea
|
Internet | 23 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
-
Sue Adams (@sue_adams_) reported from Higham, EnglandHi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
-
lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, EnglandAnd now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
-
Mark Gould (@yiddo71) reported from Rochester, England@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
-
Monika Matis (@monikamatis) reported from Grays, England@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
-
Vikki Lisa xo (@VikkiLisa) reported from South Ockendon, England@EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills
-
Dave DM Martin💥 (@davemartind) reported from Rochester, England@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
-
The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
-
Matt Bourne (@MattBourne_) reported from Cliffe, England@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
-
KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, EnglandAgain @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!
-
Brownie sports photography (@BSportsphotos) reported from Gravesend, England@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
-
lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
-
🙋♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
-
Rahim Shivji (@RahShivji) reported from Gillingham, EnglandI was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
-
Tony L (@TBone1170) reported from Sutton at Hone, England@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
-
James M (@mindsgonewild) reported from Grays, England@EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out
-
Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
-
Dave Frost (@davefrost) reported from Canvey Island, EnglandWell @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
-
Stuart Fields (@stuartfields) reported from Stone, EnglandI always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
-
Rob Cockerton (@bertie_cee) reported from Gillingham, England@EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??
-
Andy Betts (@abetts2022) reported from Stone, EnglandAppalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Alan Roberts (@AlanRob68902430) reported@EE 6 days left on my contract with a complaint with exec team, I've just rang up and been told its unfortunate @O2 have massively undercut you by £12 a month unfortunately I'm better moving to o2 what ****** customer service after 9 years, @Offcom need to look at you
-
fiercebadger64 (@fiercebadger64) reported@EE i will post my number here unless u offer a proper solution
-
Martin Packford (@devere306) reportedI pay a lot of money @EE for your tv package as well as 1gb internet. Why are your live sky channels constantly glitchy regardless of how many resets I do? Even other channels are the same but sky sports is by far the worst. Not good enough is it when it’s every 30 seconds or so
-
Brian Slater (@BrianSlater1976) reported@EE This is becoming ridiculous. WiFi connection is so slow and still no mobile signal. Can hardly check for updates l.
-
Seb (@SebParkinson) reported@EE It’s been a known issue for… years. You just don’t do anything about it. Claiming it’s fine, when it isn’t.
-
Stuart (@Stuart61838784) reported@EE Or you can answer why is your network getting worse ? Yet you keeps putting prices up for this poor service, won’t be getting another contract out with when mine runs out again
-
C (@arcpantmcgee) reportedSurely there’s mitigating circumstances in this and some common sense can be applied, I won’t be receiving the service I pay for and my living situation is something totally out of my control, very poor customer service @EE @financialombuds @CitizensAdvice
-
Craig Taylor (@blown_ranger) reported@EE you gave DPD the wrong mobile number for my delivery therefore I didn’t get the PIN. The same will happen again tomorrow unless you correct this. Can a person and not a useless virtual assistant or IVR DM me to fix this
-
Tyrone Power (@tyronepower81) reported@EE @EE now this has affected my credit score 😡 all because of inept advisors. The service has been so bad. I need to speak to someone I head office ASAP
-
L Davies (@Leedavi39933109) reported@EE Please avoid this company if you don’t want sky high mobile phone bills, expensive broadband that’s not a patch on virgin plus awful customer services, can’t wait to be out of contract, try ID mobile for phone and virgin for broadband