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EE outages and service status in Rochester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Rochester, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 14, 7:49 PM GMT+1.
  • 56% Internet (56%)
  • 22% Wi-fi (22%)
  • 22% Phone (22%)

The latest reports from users having issues in Rochester come from postal codes ME3 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 17: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Rochester, England

The most recent EE outage reports came from the following cities: West Malling, Southend-on-Sea, Stanford-le-Hope, South Benfleet, Gillingham, Sittingbourne, Rochester, Gravesend, Chatham, Maidstone, and Grays.

CityProblem TypeReport Time
West Malling Internet 3 days ago
Southend-on-Sea Wi-fi 11 days ago
Stanford-le-Hope Internet 14 days ago
South Benfleet Wi-fi 16 days ago
Gillingham Phone 26 days ago
Sittingbourne Internet 28 days ago

Nearby cities with recent reports

West Malling

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • KATEELDRIDGEx
    KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

  • Drewstoopher
    Drew Morgan (@Drewstoopher) reported from Maidstone, England

    Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

  • BSportsphotos
    Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • Bould2007Jones
    Nicola Jones (@Bould2007Jones) reported from Sittingbourne, England

    @EE waiting to cancel contract mobile 10 mins plus waiting

  • KyzaMT
    Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • Grum90379158
    The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

  • mishmashdiva
    Michelle Millard (@mishmashdiva) reported from Snodland, England

    @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

  • MrsC118
    Angie ❤ (@MrsC118) reported from Coxheath, England

    @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

  • davefrost
    Dave Frost (@davefrost) reported from Canvey Island, England

    Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

  • TBone1170
    Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • Nicsboys2
    Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • kikidee84
    kealey (@kikidee84) reported from Southend-on-Sea, England

    @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

  • NalPerera
    Nalaka Perera (@NalPerera) reported from Maidstone, England

    @EE outgoing calls not working

  • RahShivji
    Rahim Shivji (@RahShivji) reported from Gillingham, England

    I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

  • BekahChloe7886
    Bekah Chloe (@BekahChloe7886) reported from Gravesend, England

    @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

  • stuartfields
    Stuart Fields (@stuartfields) reported from Stone, England

    @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

  • Teddy_Nicoll
    Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • Nicsboys2
    Nic Foakes (@Nicsboys2) reported from Grays, England

    @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

  • neilbloor
    Neil Bloor (@neilbloor) reported from Sittingbourne, England

    Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

  • KATEELDRIDGEx
    KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DannyHealy9
    Danny Healy (@DannyHealy9) reported

    @EE Your agent was supposed to email me the bill's and the non existent emails I never received telling me the line was going to be cut off, I still have not received them. This problem is above your agent's pay grade, in fact I don't understand why you have a customer service.

  • edfen19
    Edfen19 (@edfen19) reported

    Why are the simplest things ALWAYS the most difficult to sort out. Been trying to sort my Internet out for days now either a new contract or just a simple renew with my current provider @ee. It's true no loyalty in absolutely anything these days so **** @ee and hello @VodafoneUK

  • johnnyg_pinty
    John Lee Garrett (@johnnyg_pinty) reported

    @EE so after your advice on speaking to you again on potentially upgrading and staying with you. Not only was the price again higher than a new customer but was more expensive than the first quote 15 years ive been with you and you clearly no longer value my custom

  • AlanAiken
    Alan Aiken (@AlanAiken) reported

    @EE EE, your broadband service stopped in my flat yesterday. I can’t reach you by mobile as it takes me via a web link to an on line webpage to report a fault. Having done this I receive a text message to say I don’t have an account with EE??!! If that is the case then why are you taking money from my bank account. This is really trashy service and rather than run around in circles for the next 3 months I will switch. But how can I cancel an account that does not exist? What a total shower.

  • soupisready
    Martin Winstanley (@soupisready) reported

    @EE I talk with your team. your team promised to call back. your team never call back.

  • Josh_Russ10
    Josh Russell (C) (@Josh_Russ10) reported

    @EE what the heck is going with your service lately? My connection has been woeful as of late

  • SirCHUCKY
    James Bowen (@SirCHUCKY) reported

    @EE, very refreshing to cancel a new TV contract and not even have someone trying to negotiate so I stay. I have 5 phone lines, a tablet and broadband with you already and the red carpet was rolled out when I said the word cancel. At least @skytv put the effort in.

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE well well, I’ve just received a letter from yourselves at EE stating that my complaint has been closed ! Who says it is - certainly not me and I have not in any concept closed my complaint against you as an organisation- How do you even exist pulling stunts like this - about time off on was alerted to your underhand ways of working and billing - since the 11th August I’m being charged for TNT sports which I still can’t access - so don’t tell me this complaint is closed beauties far from being closed as I state - what a 💩

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE another day goes by and still no resolution- your organisation really is the worst I’ve ever had the displeasure of having to have a service forced on me that isn’t fit for purpose, I’m fed up with sorry, I’m fed up of the whole damn saga - your service deserves every single one of these piles and yes It’s now 18 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

  • Monetization26
    Mr Gray (@Monetization26) reported

    @EE Hi I’m fed up of being misadvised and lied to!!. Friday all our internet and mobile services went down. I was told an engineer would turn up on Saturday morning, they never showed up. I was then advised you would send a 4g mifi out which still hasn’t happened!!!