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EE outages and service status in Rochester, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Rochester, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Aug 7, 1:24 AM GMT+1.
  • 36% Internet (36%)
  • 36% Phone (36%)
  • 18% Wi-fi (18%)
  • 9% E-mail (9%)

The latest reports from users having issues in Rochester come from postal codes ME1 and ME3 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Rochester, England

The most recent EE outage reports came from the following cities: Southend-on-Sea, Stanford-le-Hope, South Benfleet, Gillingham, Sittingbourne, Rochester, Gravesend, Chatham, Maidstone, and Grays.

CityProblem TypeReport Time
Southend-on-Sea Wi-fi 1 day ago
Stanford-le-Hope Internet 5 days ago
South Benfleet Wi-fi 6 days ago
Gillingham Phone 17 days ago
Sittingbourne Internet 19 days ago
Rochester Internet 19 days ago

Nearby cities with recent reports

Southend-on-Sea

1 recent signals

1 day ago
Stanford-le-Hope

1 recent signals

5 days ago
South Benfleet

1 recent signals

6 days ago

Community Discussion

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EE Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • abetts2022
    Andy Betts (@abetts2022) reported from Stone, England

    Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2

  • BekahChloe7886
    Bekah Chloe (@BekahChloe7886) reported from Gravesend, England

    @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

  • neilbloor
    Neil Bloor (@neilbloor) reported from Sittingbourne, England

    Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

  • StaerckLaurie
    Laurie Staerck (@StaerckLaurie) reported from Grays, England

    @EE Is there a problem this morning, I have no 4g or 3G connection

  • WoWnut
    🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported from Aveley, England

    @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

  • VikkiLisa
    Vikki Lisa xo (@VikkiLisa) reported from South Ockendon, England

    @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

  • kate_england
    Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

  • davefrost
    Dave Frost (@davefrost) reported from Canvey Island, England

    Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

  • bertie_cee
    Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

  • stuartfields
    Stuart Fields (@stuartfields) reported from Stone, England

    @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • KATEELDRIDGEx
    KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

  • Teddy_Nicoll
    Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • MrsC118
    Angie ❤ (@MrsC118) reported from Coxheath, England

    @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

  • colinsplace
    Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • WHunt2002
    Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England

    @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

  • BSportsphotos
    Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • Nicsboys2
    Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • Lozzabish95
    Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

  • Bould2007Jones
    Nicola Jones (@Bould2007Jones) reported from Sittingbourne, England

    @EE waiting to cancel contract mobile 10 mins plus waiting

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CateTyduCymru
    Cate Hart (@CateTyduCymru) reported

    @EE I’ve done that, they opened a case, heard nothing since and internet been on and off since. I rely on the WiFi calling to talk to my oncologist each week. I pay over £30 per month for a service which doesn’t deliver. Got better service from BT copper wire!!!!!!!

  • asandysmith
    Andy Smith (@asandysmith) reported

    @EE tried it same problem need to log in need a mobile

  • danfotoman1
    Danfotoman (@danfotoman1) reported

    @EE It’s ok I’m speaking to 02 about going back to them, cheaper and better service

  • AshJamIng
    Ash (@AshJamIng) reported

    @tina0402x @EE 2nd worst customer service from a company I've ever received when I left. Hope they go bust.

  • pagechord
    Alan Royston (@pagechord) reported

    Not only is your customer service appalling, @EE has the audacity to inform me I can only view my bill via your App. Why? I receive my bill by email which I can cope with. EE would cause havoc in an empty house! I am aged 76 and feeling totally marginalised.

  • jpglover1982
    JP Glover 🏳️‍🌈 (@jpglover1982) reported

    @EE need some help guys, done messaging told to ring 150 and 150 are not able to assist I need to speak to someone regarding ee one up rewards

  • Omegaman_uk
    Omegamanuk (@Omegaman_uk) reported

    Dear @EE what’s the point of me accepting a contract renewal over the phone if you neither progress it, nor advise me of any issues? I’m making all the calls and getting no real answers here.

  • kestrel89B
    Liam (@kestrel89B) reported

    Hi. Been waiting +2 weeks for #EE to sort out a major issue. 2 handsets but set up incorrectly with data allowance. Called my #business account person. Not interested. Not his problem. Went in store. Not their #problem . Thing is, I will take this all the way! @EE

  • 90Beasty
    Beasty 90 (@90Beasty) reported

    @EE I cant do either, i have no money to get a new sim or anyone willin to help with call via the landline

  • Sarahlewp
    Sarah loopy (@Sarahlewp) reported

    @EE your service is shocking, we were with plusnet, we get told we are now with you, we have tried to sort out where the equipment is, no luck, we try to cancel, and you say we are going to get charged a cancellation fee !