EE outages and service status in Rochester, England

Problems in the last 24 hours in Rochester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rochester, England

The most recent EE outage reports came from the following cities: Maidstone, Rochester, Gillingham, Southend-on-Sea, Sheerness, West Malling, Leigh-on-Sea, and Greenhithe.

City	Problem Type	Report Time
Maidstone	Phone	3 days ago
Maidstone	Phone	5 days ago
Rochester	Internet	6 days ago
Gillingham	Phone	7 days ago
Gillingham	Phone	18 days ago
Southend-on-Sea	Wi-fi	19 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

• 
  Lauren T💫 (@Lozzabish95) reported 13 seconds ago from Southend-on-Sea, England

  @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

• 
  🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported 1 minute ago from Aveley, England

  @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

• 
  Anthony Mayatt PT (@BreatheFitness) reported 3 minutes ago from Sutton at Hone, England

  @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

• 
  Mark Gould (@yiddo71) reported 5 minutes ago from Rochester, England

  @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 6 minutes ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  Nicola Jones (@Bould2007Jones) reported 12 minutes ago from Sittingbourne, England

  @EE waiting to cancel contract mobile 10 mins plus waiting

• 
  Brownie sports photography (@BSportsphotos) reported 12 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  Luci-Ann (@lucy_anne95) reported 16 minutes ago from Rochester, England

  @EE thank you for your special offer that includes unlimited data for 5 days for £5 and 7 days for £7. I could use the offer again if it comes up. Having no internet sucks!

• 
  Joe (@chubbyjoeforza) reported 16 minutes ago from Gravesend, England

  Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

• 
  Vikki Lisa xo (@VikkiLisa) reported 20 minutes ago from South Ockendon, England

  @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

• 
  Teddy (@Teddy_Nicoll) reported 20 minutes ago from Gillingham, England

  @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

• 
  Colin Dowling (@colinsplace) reported 28 minutes ago from Maidstone, England

  Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

• 
  Bekah Chloe (@BekahChloe7886) reported 29 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  Andy Betts (@abetts2022) reported 37 minutes ago from Stone, England

  Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2

• 
  James M (@mindsgonewild) reported 38 minutes ago from Grays, England

  @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

• 
  Stuart Fields (@stuartfields) reported 45 minutes ago from Stone, England

  @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 50 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Dave Frost (@davefrost) reported 53 minutes ago from Canvey Island, England

  Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

• 
  Rob Cockerton (@bertie_cee) reported 57 minutes ago from Gillingham, England

  @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

• 
  Neil Bloor (@neilbloor) reported 58 minutes ago from Sittingbourne, England

  Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maria Zelenova (@maria__zelenova) reported 2 minutes ago

  Why it’s taking THIS long for @EE to contact @WeAreOpenreach and send an engineer to finish an installation job is beyond me. I’m (pessimistically at this point) asking for help to finally get this done so that we can have internet access in our home. Absolutely ridiculous.

• 
  Alessandro Riolo (@aledeniz) reported 3 minutes ago

  @bt_uk @ee How clueless you all are, asking me to confirm a security code received via email while I am trying to log in to your Wi-Fi hotspots? Has anyone ever tested that process on an iPhone? 🧐 What happens when the user leaves the login process to check the email? 🤨

• 
  Tom Brimelow (@tombrim21) reported 9 minutes ago

  @EE attempted to upgrade Now told i cant & that was for my sim only deal. Spoke to an advisor online. Can either pay 2 bills for 7 months. Or do some minor repairs to my phone & send it in with a possible £300 charge. Seems to be right across the board with poor customer service.

• 
  Julie F (@jvfisher59) reported 10 minutes ago

  @EE Can you explain why I need to pay £100 for technician to come out & sort WiFi extender issue when we already pay expensive broadband package? Truly awful customer service & call handler just cut me off when I asked to speak to manager😡

• 
  Me (@shawtty64) reported 11 minutes ago

  @EE there is a problem with your app AGAIN.... please sort it. Not able to get on it yesterday, last night or this morning. !

• 
  RaSHiDa (@ItsOnlyRash) reported 12 minutes ago

  @EE I havent got access to any other phones 😫 i cant do it from the EE app either, it's terrible and my WiFi here is crap, too!

• 
  Taylor (@dtaylor5633) reported 21 minutes ago

  @SJG1007 @EE Yeah my app is down too. Just when I need to use it. Forces you to sign in with new passcode then tells you "something isn't right"

• 
  ᴰᵃʷˢ ♕ (@DAWS_ON_) reported 21 minutes ago

  @EE Funny.. says call or text you.. I have no signal!

• 
  Ethan Keating (@TheParagram) reported 26 minutes ago

  So the cheapest to renew my @bt_uk contract is £57 a month but a new customer can get it for £38 a month? I've already phoned and they can't knock anything off the price... Switching to @EE is no cheaper either... make it make sense

• 
  Irma Grace (@IrmaGrace26) reported 27 minutes ago

  @EE The app is not working for me to check