EE Outage Report in Rochester, Medway, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Rochester come from postal codes ME2, ME3, ME1 and ME4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent EE outage reports came from the following cities: Rochester, Gravesend, Sittingbourne, Gillingham, Southend-on-Sea, Maidstone, Chatham and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Phone | |
| Gravesend |
Phone | |
| Rochester |
Phone | |
| Sittingbourne |
Internet | |
| Gillingham |
Internet | |
| Southend-on-Sea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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Doyle
(@droopdoggbaby) reported
from
Sutton at Hone, England
Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob)
(@WoWnut) reported
from
Aveley, England
@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Noor Khan
(@nkhan1978) reported
@EE Why are you charging for unlocking service? I have never been charged before. Why do you give us network locked phone when we need to unlock it.I pay huge bill and still getting ripped off for unlocking my iPhone.
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꧁༒☬ 𝖇𝖗𝖊𝖓 ☬༒꧂
(@kaleeforneea) reported
@ee your internet service SUCKS. I’ve been trying to connect my hotspot to my ps4 for over 30 min and it doesn’t connect when everything was 100% until yesterday
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Gemma Forster
(@seraphinewhist) reported
@EE Can someone help me out I already have people looking into my Nintendo switch but I have been charged twice this month for my phone once at the start of the month 3rd and today! £70 in one month why?
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SynK R
(@SynK_R) reported
Anyone on @EE Network? Is your service down? Nothing new from EE (Errors Everytime) this is the 4th time in a space of a month. Sick of this, think its time to move to a more reliable network. Any suggestions?
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Mavra Papadatos
(@mavz01) reported
@EE I can’t log in to my account to upgrade my phone, please can you support? Thanks xx
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MojoDeadman
(@MojoDeadman) reported
Phone company @EE thought it would be good robbing me earlier this year, I thought we'd got it sorted and a refund, but they decided to not pay me the full amount and robbed me at #Christmas too. Then they tell me not to be angry? **** you! I hope you get syphilis.
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Laura Marshall
(@xlauramarshall) reported
@EE have now been on hold for an hour trying to get a replacement returns pack for my trade in as I never received. Yet you’re telling me you want to charge me £495 in 2 days!! Can someone help?
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Sam Hosier 🚘🐶👨🍼
(@AutoInfatuation) reported
from
St Johns Fen End, England
@pumadale @autoalex @EE Jesus thats horrendous, I've been with them over 8 years - until tomorrow when I'll be fully switched over to 02. Last 18 months thier customer service has been beyond bad and have no intention of keeping me as a customer it seems.
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Siobhan.
(@SiobhanLeigh92) reported
@EE please can someone help i was due a refund on my latest bill but that doesn't seem to have happened.
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Alan jones
(@celenallt) reported
@EE still no service LL654SN ?? #updateplease