EE Outage Report in Rochester, Medway, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Rochester come from postal codes ME1 and ME4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (31%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent EE outage reports came from the following cities: Maidstone, South Benfleet, Southend-on-Sea, Chatham, Sittingbourne, Rochester, Gravesend and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Phone | |
| South Benfleet |
Internet | |
| Southend-on-Sea |
Phone | |
| Chatham |
Internet | |
| Sittingbourne |
TV | |
| Rochester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
-
kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
-
Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
-
Nicola Jones
(@Bould2007Jones) reported
from
Sittingbourne, England
@EE waiting to cancel contract mobile 10 mins plus waiting
-
the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.
-
Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
-
Monika Matis
(@monikamatis) reported
from
Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
-
Jamie Decruz
(@JDecruz10) reported
from
Sutton at Hone, England
Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞
-
Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same
-
dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
-
Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
-
Anthony Mayatt PT
(@BreatheFitness) reported
from
Sutton at Hone, England
@EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!
-
Bekah Chloe
(@BekahChloe7886) reported
from
Gravesend, England
@EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡
-
mark longhurst
(@scholes1976) reported
from
Snodland, England
@EE is there any service problems.
-
Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
-
Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
-
Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
-
the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany
-
Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater
-
Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
-
KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Nitroman 🇺🇸🇨🇦🇬🇧🇮🇳🇦🇺🇳🇿
(@Nitromanuk) reported
@EE That's not the customers problem though is it? 000's have lost their jobs and you're punishing people in a pandemic when money is tight and people need phones. You have 27m customers so £2 works out at £648m a year extra for EE. Every carrier apart from Tesco, inflation only
-
Ivette nyxabelle
(@RubySplashy) reported
@mattyhighamZA @tescomobile @EE Yep breach of contract. Just cancel the contract or refuse to pay the price rise. Don't pay more for less
-
matt wilson
(@mattwilson1986) reported
@EE Tried that, no better. Just very frustrating and feel disappointed that this offer has been made but with no substance, and trying to get help has been really difficult. As a loyal customer with more than one account, I feel that I will be rethinking renewing with EE
-
Jonathon Lodwig
(@Jlodwig1) reported
@EE So the member of your team lied to me on the phone then. Never had a direct debit taken out on the 8th and I’ve never paid it over the phone on the 8th. Just another made up date. Its just getting me excited for my next bill increase
-
Mrs B💙
(@MrsB6574) reported
@EE It was only last night but I’ve never done an upgrade online before just want to make sure it’s not stuck or anything I would really appreciate it being delivered tomorrow lol
-
Nick Ellis
(@NickEll71142327) reported
@Cashamusic @EE 3 signal is rubbish. 02 hands down for me. I'm with ee but my contract runs out shortly and can't wait to get away from them.
-
Matthew
(@Matthew_JC) reported
@tescomobile Sadly Tesco Mobile uses the @O2 network, which is pretty poo compared to @EE. EE is expensive, but you tend to get what you pay for.
-
SwarveStudios
(@SwarveStudios) reported
@tescomobile @EE -its like mcdonalds saying our burgers contain 100% british beef, it almost sounds like theyre saying their burgers are 100% beef, no, the beef that is contained is british, albeit in a very small percentage of the burgers content. EE was terrible, i was contract-stuck. - - -
-
L I Z Z I E
(@lizzieeats) reported
@EE Thanks for the info, the text I received with the code from yourselves does state it can only be used online though - so would it still be available if I used the text service?
-
Ｊｏｈｎ Ｃａｓｓｅｒｌｙ
(@DLbi12John_boy) reported
@EE @mattyhighamZA Kind of makes a mockery of the word "contract" though doesn't it? If the customer changed the amount they paid you you would penalise them for breaching that contract. Contracts work both ways.