EE

EE Outage Report in Rochester, Medway, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Rochester come from postal codes ME2 and ME3.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rochester, Medway, England 01/16/2026 17:00

January 16: Problems at EE

EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rochester, Medway, England

The most recent EE outage reports came from the following cities: Southend-on-Sea, Rochester, Maidstone, Gravesend, Chatham, South Benfleet, Grays, Stanford-le-Hope and Sheerness.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Phone
United KingdomRochester Internet
United KingdomMaidstone Phone
United KingdomRochester Phone
United KingdomMaidstone Internet
United KingdomGravesend Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • monikamatis Monika Matis (@monikamatis) reported from Grays, England

    @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • kikidee84 kealey (@kikidee84) reported from Southend-on-Sea, England

    @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

  • WHunt2002 Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England

    @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • Bould2007Jones Nicola Jones (@Bould2007Jones) reported from Sittingbourne, England

    @EE waiting to cancel contract mobile 10 mins plus waiting

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

  • BenOWallace Ben Wallace (@BenOWallace) reported from Maidstone, England

    @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

  • scholes1976 mark longhurst (@scholes1976) reported from Snodland, England

    @EE is there any service problems.

  • KATEELDRIDGEx KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

  • JDecruz10 Jamie Decruz (@JDecruz10) reported from Sutton at Hone, England

    Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

  • BBCPoppy Poppy Jeffery (@BBCPoppy) reported from Maidstone, England

    @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

  • MattBourne_ Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • TBone1170 Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • StaerckLaurie Laurie Staerck (@StaerckLaurie) reported from Grays, England

    @EE Is there a problem this morning, I have no 4g or 3G connection

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • barney9304 Barney (@barney9304) reported

    @EE If there’s still a problem in the area then I should wait until that is fixed rather than waste a tech guys time?

  • Y2kSucks VoiceofReason (@Y2kSucks) reported

    @EE Service in town is good however service in rural area where I live is abysmal its the 21st century I shouldn't have to hang out window hanging onto gutter just to send this tweet. Stop telling everyone your the best and start showing it.. better service in rural areas please..

  • geo_sneddon Geo Sneddon (@geo_sneddon) reported

    @EE Any chance of getting a wider range of phones? Your range is a bit ... Anaemic. Such as Xaiomi, Nokia 8.3, one plus .. etc lots out there. I'm due an upgrade but might need to jump ship to another network

  • mr_boult Mat Boult (@mr_boult) reported

    @EE How long does @btsport take to activate? I waited 2 days, didn’t work, called up yesterday lunchtime, re set up, and still not working. Any ideas please?

  • Matt_Captures Matt Sheppard 📸 (@Matt_Captures) reported

    @EE my sim card keeps 'failing' and the phone says there's no sim card in the phone, normally takes a few restarts to fix it. Is this a sign my sim card has broken?

  • barney9304 Barney (@barney9304) reported

    @EE I have a decent signal on my phone but not the 4g broadband????

  • barney9304 Barney (@barney9304) reported

    @EE How can the “ best” network be so poor at fixing outages? Why is there no news of a fix after 24 hours?

  • mrsimonwaldron Si Waldron (@mrsimonwaldron) reported

    @padoir @SGiangregorio @EE I did. I submitted an online complaint and had a call back. They were able to provide VAT invoices up until October when they switch billing systems, supposedly. This also coincides with the end of my contract.

  • andrewhal20 Andrew (@andrewhal20) reported

    @EE Hi got a add on and the item doesn't work whatsoever, how do I return?

  • Morgs90 Morgs9 (@Morgs90) reported

    @FlashJords @EE Absolutely disgusting behaviour. Similar reason I left them. Poor customer management.