EE outages and service status in Rochester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Rochester, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 14, 7:49 PM GMT+1.
- Internet (63%)
- Wi-fi (25%)
- Phone (13%)
The latest reports from users having issues in Rochester come from postal codes ME3 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Rochester, England
The most recent EE outage reports came from the following cities: West Malling, Southend-on-Sea, Stanford-le-Hope, South Benfleet, Gillingham, Sittingbourne, Rochester, Gravesend, Chatham, Maidstone, and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling
|
Internet | 4 days ago |
|
Southend-on-Sea
|
Wi-fi | 12 days ago |
|
Stanford-le-Hope
|
Internet | 15 days ago |
|
South Benfleet
|
Wi-fi | 17 days ago |
|
Gillingham
|
Phone | 27 days ago |
|
Sittingbourne
|
Internet | 29 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Monika Matis (@monikamatis) reported from Grays, England@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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Rob Cockerton (@bertie_cee) reported from Gillingham, England@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
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Matt Bourne (@MattBourne_) reported from Cliffe, England@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
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Nick Anderson (@uknickand) reported from Bobbing, England@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Colin Dowling (@colinsplace) reported from Maidstone, EnglandMorning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Jamie Decruz (@JDecruz10) reported from Sutton at Hone, EnglandAlthough it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞
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Tobias Cook (@tobycook17) reported from Southend-on-Sea, EnglandPaying £70 a month for a phone with no signal 😤 @EE
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Dave DM Martin💥 (@davemartind) reported from Rochester, England@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Phil (@feyipuk) reported from Stifford, England@EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?
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Teddy (@Teddy_Nicoll) reported from Gillingham, England@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Doyle (@droopdoggbaby) reported from Sutton at Hone, EnglandWoke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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Stuart Fields (@stuartfields) reported from Stone, England@EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same
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Teddy (@Teddy_Nicoll) reported from Gillingham, England@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Laurie Staerck (@StaerckLaurie) reported from Grays, England@EE Is there a problem this morning, I have no 4g or 3G connection
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Drew Morgan (@Drewstoopher) reported from Maidstone, EnglandSomeone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.
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Karl Brocker (@THEMIND1972) reported from Stone, England@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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Charlie :) (@Purplecharlie32) reported from Sutton at Hone, England@EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Lewendon (@little_lisa85) reported@EE Can you tell me if my WiFi is down in Lowestoft
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D E A N 🍁 (@dalli_72) reported@EE Shouldn’t need to do that tbh you’re supposed to be providing a service people are paying for!
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Christopher Tracy (@Milnero4) reported@EE I have lodged a complaint, hopefully they will listen to the call with the salesman.
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Real St Andrews (@RealStAndrews_) reported@EE I’m extremely frustrated and disappointed by the service my elderly mother has received. This situation is causing her considerable stress. Calling 150 and every other route we’ve tried just sends us round in circles, with seemingly no way to speak to a human being :(
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Daily Thoughts 🤷🏻♀️ (@dailythought99) reported@EE do not ever use EE for your broadband absolute scammers. Try to charge you £310 for ending your wifi a bit earlier!! Money grabbing and no compassion whatsoever for anybody’s circumstances. I will never ever use them again in my life
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Martin Elliker (@MartinElliker) reported@EE So here we go again - having not tried my TNT sport package since last Wednesday I’ve come back to it today - and guess what - I still don’t have the full set of services I’m actually paying for and I still can’t receive it - this really is a pile of 💩 Well actually over 3 weeks now I’ve been let down after let down after let down - After being told don’t worry your TNT sports will be available to you after midnight on Thursday / Friday I feel lied to - Totally fobbed off - Total lies from totally incompetent people - I had a service when I was with BT - it worked - how simple could it be to move to EE - it shouldn’t be difficult- How wrong I was. incompetent, Liars and couldn’t give a 💩 that’s actually what you are - 25 times you claim to have been voted the best - Let’s see how you fair with the media once I take this to them - I’m sick and tired of the whole damn lot of you !! You couldn’t manage your way out of a wet paper bag !!!!
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Emily Atkins (@bahallathegreat) reported@EE any chance someone could help me with the mobile app trying to put a new card details but it’s not showing up. I’m pay as you go and desperate to put on credit
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Rhian (@rhiangibson_) reported@EE I’ve tried to call but I can’t call, I’ve already set up roaming, it’s working, I have no spend cap, I’m on a local network. It’s not working. I can’t call to check a delivery if calls are not working from my phone…
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Gemma (@G3mmak74) reported@EE where can I get support about an issue with my dads home landline/broadband that was installed yesterday? I’m shocked that an 82 year old appears to have been left without a working landline system 😤
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Elena J (@Posi61) reported@EE It doesn’t! Why is it so difficult for me to speak to a human being? If I DM you my phone number, could somebody call me? If not, then I’ll just cancel. I’ve had enough if this is how you treat a customer of over 20 years then it’s not worth me staying with you.