EE Outage Report in Rochester, Medway, England

Problems in the last 24 hours in Rochester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Rochester, England

The most recent EE outage reports came from the following cities: West Malling, Leigh-on-Sea, Southend-on-Sea, Gillingham, Rochester, Greenhithe, Sittingbourne, Gravesend, Maidstone, South Benfleet, Grays, Stanford-le-Hope, and Chatham.

City	Problem Type	Report Time
West Malling	Phone	3 days ago
Leigh-on-Sea	Internet	4 days ago
Southend-on-Sea	Wi-fi	5 days ago
Southend-on-Sea	Internet	5 days ago
Southend-on-Sea	Internet	5 days ago
Gillingham	E-mail	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

• 
  Monika Matis (@monikamatis) reported 43 seconds ago from Grays, England

  @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

• 
  Poppy Jeffery (@BBCPoppy) reported 1 minute ago from Maidstone, England

  @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

• 
  Joe (@chubbyjoeforza) reported 2 minutes ago from Gravesend, England

  Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

• 
  Neil Bloor (@neilbloor) reported 7 minutes ago from Sittingbourne, England

  Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

• 
  KATEGEORGINA (@KATEELDRIDGEx) reported 8 minutes ago from Sutton at Hone, England

  Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

• 
  Jamie Decruz (@JDecruz10) reported 8 minutes ago from Sutton at Hone, England

  Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

• 
  the statistics guy jono (@Jon_UK2016) reported 16 minutes ago from Gillingham, England

  @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

• 
  Bekah Chloe (@BekahChloe7886) reported 19 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  James M (@mindsgonewild) reported 19 minutes ago from Grays, England

  @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

• 
  Barry mcardle (@Bjmcardle) reported 26 minutes ago from Sutton at Hone, England

  @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

• 
  Barry mcardle (@Bjmcardle) reported 30 minutes ago from Sutton at Hone, England

  @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

• 
  Charlie :) (@Purplecharlie32) reported 30 minutes ago from Sutton at Hone, England

  @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

• 
  Nic Foakes (@Nicsboys2) reported 31 minutes ago from Grays, England

  @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

• 
  Stuart Fields (@stuartfields) reported 35 minutes ago from Stone, England

  @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

• 
  😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported 35 minutes ago from Southend-on-Sea, England

  @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

• 
  Stuart Fields (@stuartfields) reported 42 minutes ago from Stone, England

  @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

• 
  Anthony Mayatt PT (@BreatheFitness) reported 46 minutes ago from Sutton at Hone, England

  @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

• 
  Nicola Jones (@Bould2007Jones) reported 50 minutes ago from Sittingbourne, England

  @EE waiting to cancel contract mobile 10 mins plus waiting

• 
  dazz ii am (@dazzgedd73) reported 51 minutes ago from Sutton at Hone, England

  I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

• 
  the statistics guy jono (@Jon_UK2016) reported 58 minutes ago from Gillingham, England

  @DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kirsty Moffat (Swamp Born Asssassins) (@missmoonshine_x) reported 2 minutes ago

  Is anyone else having Internet problems with @EE tonight? Can only get on through mobile data outside my house

• 
  Ms (@Mattsp_95) reported 2 minutes ago

  @EE I have just upgraded my phone contract and haven't received a receipt. Unable to get through to anyone on your phone, DM or online chat service.

• 
  The Realist (@crazycabbage) reported 8 minutes ago

  @EE Is there a issue with 5G in the BS34 area, it was weak last week and today it is reverting to 4G on my device and not displaying it at all.

• 
  Jon Tait 🇪🇺⚡🚗 💙 (@jon_tait) reported 8 minutes ago

  @EE hi, have you any updates about the signal problems in HU17? Had no signal for ages. Struggling to use my phone when off WiFi.

• 
  Tara Voss (@TaraVoss27) reported 10 minutes ago

  @EE what has happened to your live chat service? I need to get in touch to upgrade a phone but do not want to use Relay as I’ve not had a great experience when previously using it.

• 
  Yolanda Porter (@2013yola) reported 12 minutes ago

  @EE Yes , but EE customer service is lacking . Ordered an upgrade with option to trade in the old phone . Received the new phone , but no communication what to do with the old one ! Spent 3 hours trying to figure out what to do before I get charged and still did not get anywhere!

• 
  Dave Carter (@LFCMainStand) reported 14 minutes ago

  @EE While you charge for EU roaming I’ll never take a contract with you

• 
  Mitch (@mitchmaguny) reported 17 minutes ago

  Anybody had an email from Ee wanting an xpo code when you are upgrading your phone? Never had this last time around #ee @EE

• 
  Lewis Hamilton (@shortlew) reported 18 minutes ago

  @sighmohn @EE Terrible have they reinstated your order? Finally got confirmation that one will be delivered later this week with the other the week after. Nearly a month after they were meant to be hear. I’ve called and refused to pay my bill until I have both the phones delivered

• 
  Josie✌ (@josieewarman) reported 20 minutes ago from Tidworth, England

  @EE hi, will you be able to help with a order