EE outages and service status in Rochester, England

Problems in the last 24 hours in Rochester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rochester, England

The most recent EE outage reports came from the following cities: Maidstone, Southfleet, Chatham, Aylesford, Rochester, Gillingham, Southend-on-Sea, and Sheerness.

City	Problem Type	Report Time
Gillingham	Phone	47 seconds ago
Maidstone	Phone	3 hours ago
Southfleet	Phone	1 day ago
Chatham	Internet	4 days ago
Aylesford	Internet	6 days ago
Maidstone	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

• 
  lorraine langridge (@lorraine_acorn) reported 3 minutes ago from Longfield and New Barn, England

  And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

• 
  The Lefthand Low Golfer (@Grum90379158) reported 4 minutes ago from Rochester, England

  @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

• 
  Laurie Staerck (@StaerckLaurie) reported 12 minutes ago from Grays, England

  @EE Is there a problem this morning, I have no 4g or 3G connection

• 
  😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported 15 minutes ago from Southend-on-Sea, England

  @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

• 
  Rob Cockerton (@bertie_cee) reported 19 minutes ago from Gillingham, England

  @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

• 
  Mark Gould (@yiddo71) reported 19 minutes ago from Rochester, England

  @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

• 
  the statistics guy jono (@Jon_UK2016) reported 19 minutes ago from Gillingham, England

  @DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany

• 
  Nicola Jones (@Bould2007Jones) reported 26 minutes ago from Sittingbourne, England

  @EE waiting to cancel contract mobile 10 mins plus waiting

• 
  James M (@mindsgonewild) reported 30 minutes ago from Grays, England

  @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

• 
  Monika Matis (@monikamatis) reported 32 minutes ago from Grays, England

  @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

• 
  Brownie sports photography (@BSportsphotos) reported 39 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  lorraine langridge (@lorraine_acorn) reported 45 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  the statistics guy jono (@Jon_UK2016) reported 46 minutes ago from Gillingham, England

  @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

• 
  Phil (@feyipuk) reported 46 minutes ago from Stifford, England

  @EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?

• 
  Tony L (@TBone1170) reported 47 minutes ago from Sutton at Hone, England

  @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 50 minutes ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  Colin Dowling (@colinsplace) reported 54 minutes ago from Maidstone, England

  @EE 1 hour down... no broadband.... no response from @EE

• 
  Drew Morgan (@Drewstoopher) reported 55 minutes ago from Maidstone, England

  Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

• 
  🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported 57 minutes ago from Aveley, England

  @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

• 
  Sue Adams (@sue_adams_) reported 58 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clodagh Beckham (@clodaghkeane) reported 2 minutes ago

  @EE I have already spoken to multiple ‘customer service’ agents and lodged multiple complaints but EE fail to follow up with me, do not reimburse me (multiple empty promises!) and close my complaints as ‘resolved’ within 24hrs despite no follow up and zero resolution. Disgraceful!

• 
  Shaun Adams (@shaundadams) reported 6 minutes ago

  @EE This doesn’t help. There is no guidance advice just a vague claim. I cannot trust the information provided. I was offered a call from EE, I provided my details and have heard nothing. Given the size of your organisation this all reflects very poorly.

• 
  Chrisinho (@Chrisinho175) reported 9 minutes ago

  @EE hey wondering if can help, we’re currently away out the country and our account went over drawn with your direct debit, I’m unsure if we transferred funds in time as don’t have phone signal most of the time only WiFi. If the direct debit fails today, what happens? Thanks

• 
  Julie (@jhshepherd9) reported 10 minutes ago

  @EE when your told the reason your wifi isn’t working right is because it’s school holidays and the WiFi traffic is bad. Doesn’t change the fact that I PAY to use WiFi school holidays or not

• 
  Gill Clarke 🐝 (@Gillykins58) reported 10 minutes ago

  @MCFC2012 @EE I did wonder if it was a local problem. Sorry you having to put up with that. Must be really annoying.

• 
  KWB (@keithwillb) reported 10 minutes ago

  Hello @EE can you explain why my 4G signal keeps dropping off in parts of Edinburgh where it never used to happen. It’s very frustrating. It’s almost like you’ve reduced your coverage in the last few months.

• 
  Ian Molyneaux💙🇺🇦 (@Ian_Molyneaux_) reported 11 minutes ago

  @EE I have phone 150 a few times this morning to report issues with my broadband service. After selecting a couple of options I’m told that a message will be sent to help work out the issue. An hour later still no message.

• 
  Lee Wilmott (@LeeWilmott1973) reported 14 minutes ago

  @EE @Equilan Having trouble with 150, but tells customer to ring 150 to sort it 😡😡😡😡😡😡

• 
  lord farquar (@Rudolph4974) reported 14 minutes ago

  @ee what’s the point in paying for 5g phone when it won’t even give me a signal on 4G !! Ridiculous!!

• 
  Daniel Allen (@MrDanAllen) reported 16 minutes ago

  @EE Hi EE! Just received my copy of 007 First Light bought through yourselves - how do I claim the EE exclusive Casino Suit in game? I haven't received a code in my emails or in the copy of the game... Please can you help?