EE Outage Report in Rochester, Medway, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Rochester come from postal codes ME1 and ME4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at EE
EE is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent EE outage reports came from the following cities: Stanford-le-Hope, Southend-on-Sea, Maidstone, South Benfleet, Chatham, Sittingbourne, Rochester, Gravesend and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Stanford-le-Hope |
Internet | |
| Southend-on-Sea |
Wi-fi | |
| Southend-on-Sea |
Wi-fi | |
| Maidstone |
Phone | |
| South Benfleet |
Internet | |
| Southend-on-Sea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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mark longhurst
(@scholes1976) reported
from
Snodland, England
@EE is there any service problems.
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🇸🇦Pablo 🇺🇦 Jones🏴
(@PaulBish871) reported
Any1 else having **** with @EE home boardband tonight been kicked off 4 times in an hour
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indeclin3
(@indeclin3) reported
@EE Hello, Is there a problem with the data internet? I have DM you guys! Im abroad and need to get back to UK but I can’t use my data. Nothing is loading! Only 3G, since this morning, been ok for a month! Please help, need to get back to home to uk! Can’t navigate!
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martyn
(@mng321) reported
@EE Counting the days down until I am released from my chains of a contract and leave EE for a company that doesnt put their prices up by nearly 10% in a cost of living crisis…
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William Boyd
(@Wullie93) reported
@EE Service is genuinely good, could be better signal wise in the Garnock Valley though. Prices are beyond a joke imo, far cheaper options elsewhere.
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Matt 🇾🇪
(@N4401_) reported
@EE hi, I am now at the end of day 9 without Internet after it was supposed to have gone live on 1st April. I'm now starting to think your broadband service might actually be an April fools joke which has gotten out of hand. Except I'm not laughing.
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Jo Curry
(@JoCurry1) reported
@EE Well I was going to call my kids but yet again no mobile service, was down all day yesterday now again as I've woke up. EE is useless, think its timecto leave. Can't even ring to sort it out
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Rob Aindow
(@RAindow06) reported
@EE Hi Crystal, thanks for the reply. We don’t have any signal in the house and use the wifi calling. Our nearest store is over half an hour journey away. We have connection but no internet
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Stefano Cislaghi
(@stecislaghi) reported
@EE how am I suppose to get in touch with if the new eSim does not work and now I have no network to call 150? #help
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Lee
(@uklee) reported
@MarcAllera @TfL @EE I can think of nothing worse. Also think it’s going to cause a lot of problems. Who wants to stand next to somebody on a packed tube train listening to their naff conversation. Especially those morons that bellow down their phones.
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Harrogate Stuff
(@harrogate_stuff) reported
@EE #Harrogate HG1 1HQ is as good (bad) as any example. EE hardly working in most of this town. Local branch confirmed it could "take 16 hours" to fix, yesterday. Still not working properly. 📶📲