EE Outage Report in Rochester, Medway, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent EE outage reports came from the following cities: Chatham, Grays, Stanford-le-Hope, Maidstone, Gravesend, Sheerness, Rochester, Canvey Island, South Ockendon, Gillingham and Longfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Total Blackout | |
| Chatham |
Internet | |
| Grays |
Phone | |
| Stanford-le-Hope |
Wi-fi | |
| Maidstone |
Internet | |
| Gravesend |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Charlie :)
(@Purplecharlie32) reported
from
Sutton at Hone, England
@EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.
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Neil Bloor
(@neilbloor) reported
from
Sittingbourne, England
Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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Anthony Mayatt PT
(@BreatheFitness) reported
from
Sutton at Hone, England
@EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!
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Nicola Jones
(@Bould2007Jones) reported
from
Sittingbourne, England
@EE waiting to cancel contract mobile 10 mins plus waiting
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Jamie Decruz
(@JDecruz10) reported
from
Sutton at Hone, England
Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞
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Monika Matis
(@monikamatis) reported
from
Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
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Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany
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Bekah Chloe
(@BekahChloe7886) reported
from
Gravesend, England
@EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡
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😎🐥Christine Taylor🐣🐤
(@nannychrisMa) reported
from
Southend-on-Sea, England
@EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊
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Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater
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James M
(@mindsgonewild) reported
from
Grays, England
@EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out
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Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Shade, Corvi-Rito Witch (Back from Confuzzled)
(@RavenWitchShade) reported
@EE I was able to get it added on the next day, so it must have been an issue on the company's end
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JG
(@JG1983_) reported
@EE Appreciate you reaching out Sam but unless you’re going to personally roll it out I don’t think there is much you will be able to do in one afternoon! It’s just annoying that we were told you can get great signal in hard to reach places yet that clearly isn’t the case.
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NameCannotBeBlank1
(@AimezPiano) reported
@EE on 1st May our broadband went out for NINE DAYS!! It is now 6th June and a) no refund from EE b) no apology from EE and c) zero communication and d) ZERO CUSTOMER SERVICE!
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Lulli head
(@lulli_head) reported
@EE this a joke I can’t get proper service I’m loosing money because of this
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jcmediahouse
(@stuartcudlip) reported
@EE Hi I finished my account with EE the end of the last year ear but my daughter has broken her iPad pro so I went on my account to get a new one but it keeps on showing errors
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Helmethead
(@Helmethead___) reported
Remembering the long wired connection on my Packard Bell Pentium II heavy lump in the 90’s and I’m sure the internet speed was better than the @EE 4G wireless router of today. Consistent and constant atrocious speeds, all for a bargain £55 a month. Never, EVER again. Pitiful.
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Helmethead
(@Helmethead___) reported
Respect to the @EE phone team who sorted out a fee-less contract cancellation on a Sunday afternoon due to ongoing bad internet. Twitter “help” is more of a comms gimmick and you’ll never get the result you need even after infinite DM and supplying your account details 50 times.
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save the bees
(@swailesfrmwales) reported
@O2 your customer service is awful. Your inshore staff are lovely but useless. I was on hold for 45 mins only to be cut off. Your phone is shoddy and broken less than and year. @VodafoneUK @EE give me 5 more months of this **** show and I'll be in touch
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keely
(@kcpsnn) reported
@EE in the US and my app says I have unlimited roaming but it’s not working - can you help please?
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Helmethead
(@Helmethead___) reported
1 month left of this absolutely abysmally atrocious @EE 4G broadband, an utterly pitiful connection worse than 1990’s wired internet. I’m going to have a ceremonial smashing up of my router when it finishes. Anyone want to see that or have any other destruction ideas?? #Awful