EE outages and service status in Rochester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Rochester, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and E-mail.
- Phone (50%)
- Internet (40%)
- E-mail (10%)
The latest reports from users having issues in Rochester come from postal codes ME1 and ME3 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 30: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Rochester, England
The most recent EE outage reports came from the following cities: Gillingham, Sittingbourne, Rochester, South Benfleet, Southend-on-Sea, Gravesend, Chatham, Maidstone, Grays, and Southfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham
|
Phone | 8 days ago |
|
Sittingbourne
|
Internet | 10 days ago |
|
Rochester
|
Internet | 10 days ago |
|
South Benfleet
|
Internet | 11 days ago |
|
Southend-on-Sea
|
Phone | 12 days ago |
|
Gravesend
|
Phone | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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the statistics guy jono (@Jon_UK2016) reported from Gillingham, England@EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.
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Rob Cockerton (@bertie_cee) reported from Gillingham, England@EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??
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Vikki Lisa xo (@VikkiLisa) reported from South Ockendon, England@EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills
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Kate England 💙 (@kate_england) reported from Corringham, England@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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Michelle Millard (@mishmashdiva) reported from Snodland, England@ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE
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lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Charlie :) (@Purplecharlie32) reported from Sutton at Hone, England@EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.
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Monika Matis (@monikamatis) reported from Grays, England@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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Stuart Fields (@stuartfields) reported from Stone, England@EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater
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Laurie Staerck (@StaerckLaurie) reported from Grays, England@EE Is there a problem this morning, I have no 4g or 3G connection
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Soccer Gambling Podcast (@SGPSoccer) reported from Grays, EnglandA week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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Andy Baker (@AndyBakerRC) reported from Gillingham, England@EE is there an issue with your network as dont seem to be receiving text messages.
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Matt Bourne (@MattBourne_) reported from Cliffe, England@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported from Southend-on-Sea, England@EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊
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🙋♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Stuart Fields (@stuartfields) reported from Stone, EnglandI always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Bigpiz Official Page (@bigpiz_) reported@EE @EE 150 is exactly where I already got nowhere that’s the problem. Charged £4/min and now refused a refund. I’m raising a formal complaint, and if it’s not resolved it goes to the Ombudsman. I’d rather sort it here please DM me.
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Gavin Baxter (@GavinBaxter2) reported@EE @kingseany94 I am in the same position as Sean and now been told it will be 9 days without internet access before an engineer can look at it. Very poor service.
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Sajjad El Patron (@SajjadElPatron) reported@EE How many times i have to speak??? What do you think we don’t have to do anything all day and we should talk to customer service every second day.
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Tabs (@tabadash) reported@EE Ok thank you. Unfortunately I'm unable to do that. Is there no way to get to customer services through a text-based channel instead?
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smilingkills (@Smilingkills) reported@EE Sort your broadband issues out 🙄
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Purpleparrotuk (@purpleparrotuk) reported@ee phone mast appears to be down MK1 1SW. Lots of people with EE, no phone signal and no 5G.
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alan (@alan_muso) reported@EE Done that, been told to suck it up. That's what 37 years as a customer does. Don't worry, I wont take out new stuff with you but I'll keep my mobile with you as your charges are ok. But nothing else I'm afraid and in March 2027 I'll cancel this dumb SIM card and forget about it
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Callum Lapper (@Lapperrr) reported@EE is quite literally the worst company I've ever dealt with their customer service absolutely stinks ,they scam loyal customers aswell 👍🏻
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Lennox Richardson (@lennyrfc) reported@EE Never ideal & always frustrating - it’s 2100 in the evening & I’ve got one bar of signal strength so I’m not dialling a number to speak to an automated person yet again or have a response via this forum using a bot. Your service is woeful at best.
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Teds (@Tedtalks13) reported@EE hey I’m not getting some calls and text the callers are saying they rang it’s only the **** show sla in banks products that seem to get through ******* sort in @MarcAllera else I’ll snip your line into USA