EE outages and service status in Rochester, England

Problems in the last 24 hours in Rochester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rochester, England

The most recent EE outage reports came from the following cities: Rochester, Gravesend, Chatham, Maidstone, Gillingham, Grays, Southend-on-Sea, Southfleet, and Aylesford.

City	Problem Type	Report Time
Rochester	E-mail	1 day ago
Gravesend	Phone	5 days ago
Chatham	Internet	6 days ago
Maidstone	Internet	11 days ago
Rochester	Phone	11 days ago
Gillingham	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

• 
  lorraine langridge (@lorraine_acorn) reported 3 minutes ago from Longfield and New Barn, England

  And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

• 
  Luci-Ann (@lucy_anne95) reported 5 minutes ago from Rochester, England

  @EE thank you for your special offer that includes unlimited data for 5 days for £5 and 7 days for £7. I could use the offer again if it comes up. Having no internet sucks!

• 
  the statistics guy jono (@Jon_UK2016) reported 6 minutes ago from Gillingham, England

  @DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 8 minutes ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  Barry mcardle (@Bjmcardle) reported 11 minutes ago from Sutton at Hone, England

  @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

• 
  Matt Bourne (@MattBourne_) reported 15 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  Wayne Hunt (@WHunt2002) reported 16 minutes ago from Southend-on-Sea, England

  @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

• 
  Dave DM Martin💥 (@davemartind) reported 21 minutes ago from Rochester, England

  @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

• 
  Stuart Fields (@stuartfields) reported 22 minutes ago from Stone, England

  I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

• 
  Stuart Fields (@stuartfields) reported 25 minutes ago from Stone, England

  @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

• 
  Kate England 💙 (@kate_england) reported 26 minutes ago from Corringham, England

  @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

• 
  Andy Baker (@AndyBakerRC) reported 27 minutes ago from Gillingham, England

  @EE is there an issue with your network as dont seem to be receiving text messages.

• 
  Bekah Chloe (@BekahChloe7886) reported 29 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  Teddy (@Teddy_Nicoll) reported 31 minutes ago from Gillingham, England

  @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

• 
  Colin Dowling (@colinsplace) reported 32 minutes ago from Maidstone, England

  Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 34 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  James M (@mindsgonewild) reported 35 minutes ago from Grays, England

  @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

• 
  Laurie Staerck (@StaerckLaurie) reported 46 minutes ago from Grays, England

  @EE Is there a problem this morning, I have no 4g or 3G connection

• 
  😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported 47 minutes ago from Southend-on-Sea, England

  @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

• 
  Jamie Decruz (@JDecruz10) reported 56 minutes ago from Sutton at Hone, England

  Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Gray (@eastcoaststoat) reported 7 minutes ago

  @colingale @EE Same here , Broadband and phones cheap due to being loyal customer

• 
  Sharne Hawkins (@sharnehawkins) reported 12 minutes ago

  @EE I left my airtime contract with you at the start of the year but I'm still paying my device. Due to issues with my bank account I missed my direct debit last month. I can't see anywhere on the app or website to pay it?

• 
  Harpole (@MatthewHar6111) reported 15 minutes ago

  @EE support the beagle testing factory MBR in Cambridge, they obviously don’t care or love dogs, sad

• 
  Sir Rapid Rod (@RodRapid1784) reported 16 minutes ago

  @EE It's just the signal

• 
  Colin Gale AFC LD (@colingale) reported 18 minutes ago

  I see posts on here slating @EE I have been a broadband customer since 2017 and earlier this year I took out a phone contract and got a great deal as I now have both with them. I have been very happy with their service.

• 
  𝙺𝚊𝚝𝚎 𝙶𝚕𝚎𝚎𝚜𝚘𝚗 (@KateGleeson1) reported 20 minutes ago

  @EE hi, my mother is with you guys and you offered her another deal and she said yes, wanted to keep her old number but the sim you sent is a new number and we don’t know how to change it over. Can you help please? Thank you.

• 
  Tom Stringwell (@stringwell) reported 21 minutes ago

  @EE @Zander_Lavall @EE he asked you a damn question which deserves an actual answer. Not ASAP. You're a communications company, communicate properly.

• 
  Shaun Masterton (@Notretsam) reported 25 minutes ago

  @Ofcom Not surprised to see @EE having the most complaints. Their customer service is utterly atrocious. BT used to be brilliant; then EE appeared, and it's been horrendous ever since.

• 
  Vicki Heselton (@VHeselton) reported 27 minutes ago

  @EE pay nearly £70 a month for digital and wifi. Supposed to be guaranteed. It’s hopeless and inconsistent and to make matters worse you can never speak to anyone! Can you please do something to improve

• 
  John Thompson (@Johntommo76) reported 27 minutes ago

  @EE why is your customer service so bad? A customer of 20+ years through all your guises and yet treated like an idiot by your staff