EE Outage Report in Rochester, Medway, England
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The latest reports from users having issues in Rochester come from postal codes ME3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent EE outage reports came from the following cities: Grays, Stanford-le-Hope, Maidstone, Gravesend, Sheerness, Rochester, Chatham, Canvey Island, South Ockendon, Gillingham, Longfield, West Malling and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Grays |
Phone | |
| Stanford-le-Hope |
Wi-fi | |
| Maidstone |
Internet | |
| Gravesend |
Phone | |
| Grays |
Phone | |
| Grays |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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Monika Matis
(@monikamatis) reported
from
Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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mark longhurst
(@scholes1976) reported
from
Snodland, England
@EE is there any service problems.
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Jamie Decruz
(@JDecruz10) reported
from
Sutton at Hone, England
Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah 🎭🫶🏼
(@SL_Dee73) reported
Over an hour on the phone waiting to speak to someone at @EE which is an absolute joke. Not even a queuing system so you know where you are. How are they winning awards with this type of customer service ??
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Fina Watson
(@FinaWatsonArt) reported
@cononeilluk @MikeyPB @EE I now know who not to move to when I next renew my mobile contract! Not acceptable to treat a disabled customer in this way. If you cant provide the service they need release them from contract.
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Laura Holmes
(@MissLauraHolmes) reported
I’m disabled. I've had to move to a new apartment where there is no EE signal. EE knows I'm disabled & they’ve told me ‘We don't need to guarantee a signal inside U should walk outside till U find one',even though they know I can’t. EE won't release me from my contract. @EE #help
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()()
(@djavy38) reported
@EE does anyone actually work in customer services been trying to cancel my daughter’s contract since 9am this morning been on hold in total nearly 6hrs on/off as they won’t let me cancel in store
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Terri 💙🏴 🇪🇺
(@1977_terri) reported
@MissLauraHolmes @EE That's disgraceful customer service. People before profits EE especially when recommendations go a long way to influencing potential customers
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Mx. Em
(@Alx_44) reported
@MissLauraHolmes @EE Hello @EE, Very disappointing to hear how you treat disabled people. This is unacceptable behavior. You need to release Laura from her contract, since you can't provide the service you're being paid for.
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AndyK
(@AndyKnott65) reported
@cononeilluk @EE You can get the contract cancelled immediately as they're not fulfilling their obligations for your safety. Come on @kevinbacon help this lady out, please 🙏🙏🙏
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ariké.
(@Tae_cxo) reported
@Apple it’s either FaceTime is not working or @EE is the worst internet provider known to man.
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Jack Crosby-Griggs
(@CrosbyGriggs) reported
@EE hooooly ******* **** dude, fix your ******* broadband, dude; What's this, like... the 11th major outage this WEEK? And yall have the ******* audacity to RAISE the price for this garbage? I genuinely cannot believe this ****
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Squiddy 💙 🇪🇺
(@miss_squiddy) reported
@MissLauraHolmes @EE Come on @EE! If the service Laura is paying for you to provide, you need to agree to cancel the contract without fees, or provide signal booster. You've got to have one or two of those knocking around that you can install without charge.