EE Outage Report in Rochester, Medway, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Rochester, Medway, England
The most recent EE outage reports came from the following cities: Gravesend, Maidstone, South Benfleet, Grays, Greenhithe, Gillingham, Stanford-le-Hope, Southend-on-Sea, Chatham, Sittingbourne and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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Jamie Decruz
(@JDecruz10) reported
from
Sutton at Hone, England
Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Monika Matis
(@monikamatis) reported
from
Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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mark longhurst
(@scholes1976) reported
from
Snodland, England
@EE is there any service problems.
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
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Nicola Jones
(@Bould2007Jones) reported
from
Sittingbourne, England
@EE waiting to cancel contract mobile 10 mins plus waiting
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lyndsay L
(@glitterball123) reported
@EE trying to upgrade in store to be told your phone who you supplied is registered as a stolen asset is not the best customer experience!
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Nick Broughall
(@Nickbr1001) reported
from
Sale, England
If @bt_uk suggest you switch to @EE to save you money, say no. Painful process from day 1. Direct debit initially set up wrong, 8 phone numbers with random charges on the bill. Awful experience.
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Morgz
(@iamMorgz) reported
I swear @EE are full of ****. You upgrade and they slyly keep your old line going to steal ******* money from you !!! All these companies are sly ******* thieves.
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Andrew Mackey
(@AndrewMackeyUK) reported
I'm trying to find a new broadband provider because @EE is proving quite expensive and slow/unreliable connection (despite allegedly having fibre) but EVERY company gets dreadful reviews.... 🙄
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Maddison but I’M callin her Maddie
(@EsheAmirah) reported
What sort of customer service is @EE running ?? My brother has lost his phone in a whole other country and I can’t get through to customer service for ****. Waiting for 20 mins!!
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Chris Wilkinson
(@TheBigWilko) reported
@EE, How often does your app work? Every time I try to use it, it seems to be broken. Probably voted 'best for ease of use 5 years in a row', right? 🙄
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Tom 郝汤姆
(@haotangmu) reported
@EE hey, I’ve paid my bill on the app on the 31st. The app still says I need to pay my bill, the transaction is still pending in my bank account and I just got a text from you asking if I need help to pay.
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Cynic Of Sinope
(@Cynicofsinope1) reported
@EE You’re not the biggest network you can’t even respond to your customers or answer their calls, giving you bad reviews everywhere
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ibrahim❄
(@ibbiSIA) reported
@EE i forgot i did this tweet after i called them, my bad
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Rachel Wilson
(@rachel281081) reported
@EE my signal is abysmal 🥴 has been for months, when I called to find out why in nov I had to take a log of what was happening. I’m not doing all that again but not what you expect for £130 p/m for 3 phones. It’s useless