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EE outages and service status in Rochester, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Rochester, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

The latest reports from users having issues in Rochester come from postal codes ME1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Rochester, England

The most recent EE outage reports came from the following cities: Sheerness, West Malling, Leigh-on-Sea, Southend-on-Sea, Gillingham, Rochester, Greenhithe, Sittingbourne, Gravesend, Maidstone, South Benfleet, Grays, and Stanford-le-Hope.

CityProblem TypeReport Time
Sheerness Total Blackout 2 days ago
West Malling Phone 9 days ago
Leigh-on-Sea Internet 9 days ago
Southend-on-Sea Wi-fi 10 days ago
Southend-on-Sea Internet 10 days ago
Southend-on-Sea Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • colinsplace
    Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • BSportsphotos
    Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

  • StaerckLaurie
    Laurie Staerck (@StaerckLaurie) reported from Grays, England

    @EE Is there a problem this morning, I have no 4g or 3G connection

  • TBone1170
    Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • WHunt2002
    Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England

    @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

  • JDecruz10
    Jamie Decruz (@JDecruz10) reported from Sutton at Hone, England

    Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • BenOWallace
    Ben Wallace (@BenOWallace) reported from Maidstone, England

    @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

  • colinsplace
    Colin Dowling (@colinsplace) reported from Maidstone, England

    Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

  • kikidee84
    kealey (@kikidee84) reported from Southend-on-Sea, England

    @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

  • Bould2007Jones
    Nicola Jones (@Bould2007Jones) reported from Sittingbourne, England

    @EE waiting to cancel contract mobile 10 mins plus waiting

  • scholes1976
    mark longhurst (@scholes1976) reported from Snodland, England

    @EE is there any service problems.

  • Nicsboys2
    Nic Foakes (@Nicsboys2) reported from Grays, England

    @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

  • MattBourne_
    Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • BBCPoppy
    Poppy Jeffery (@BBCPoppy) reported from Maidstone, England

    @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

  • stuartfields
    Stuart Fields (@stuartfields) reported from Stone, England

    I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

  • KATEELDRIDGEx
    KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

  • monikamatis
    Monika Matis (@monikamatis) reported from Grays, England

    @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • swift_love1989
    Rob-Swift-love-1989 (@swift_love1989) reported

    @Big_Grumps @EE It’s crap man … the app is crap

  • nigelrpage
    Nigel Page 🇺🇦 (@nigelrpage) reported

    @EE sub-optimal experience this morning. Promo email 18/3 offering broadband upgrade with 31/3 deadline & no 2026 price increase. Cannot access the linked page online/via app. Called in. 45 mins chat. Agent can’t see either. Techs advised. Suggested I try +24 hrs from now. Poor.

  • stuartgoodwin
    Stuart Goodwin (@stuartgoodwin) reported

    @mikeycarter @EE Yep, we access TNT Sports via EE and HBO Max via NOW TV. NOW has let me activate and link to a fresh HBO login, EE not so much. There are loads of dead links on the EE site in relation to all this

  • CraigJardine1
    Craig (@CraigJardine1) reported

    @EE Hi, I upgraded my plan to the full works with Xbox Ultimate. I’m trying to redeem it but I keep getting “we are getting technical problems” warning on all devices i try it on. I called 150 and the agent could only suggest I go in store. Can you help?

  • Big_Grumps
    Dave 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Big_Grumps) reported

    @EE the hbo max app is now on the EE TV box. Scanning the QR code takes me to a BT website, then links to EE, with no options to add, or activate it. I've tried on the EE app also and there's no options there to add, or activate either. Can you provide any help please?

  • doitixoys
    Doit (@doitixoys) reported

    @EE Any update on this? Your guide fobbed me off again with a mealy mouthed accusation that the 97 year old man should have known what he was agreeing to! Ofcom said you'd contact us within 5 days which you never did - Not at ALL surprised. Very lax on the duty of care for seniors!

  • Hotairmail1
    Hotairmail (@Hotairmail1) reported

    @EE Thanks, I just called the EE tech guys on another phone and pleased to say this has been resolved now. They said there were some issues with some of the networks but Movistar seemed to work. Thanks for replying promptly.

  • MarkBennett07
    Mark Bennett (@MarkBennett07) reported

    @EE No thank you, I really don't want to spend another $50 on the phone to be told we can't help you

  • Parkermon
    Tim Parker (@Parkermon) reported

    @GordonMcRae2 @virginmedia @EE Still going... No closer to a box that'll do what I'm paying for. Won't be renewing again. Insanely poor customer service these days... 🤯🤬🤬

  • Helsabels197492
    Hels (@Helsabels197492) reported

    @EE I can't log into my account, I get sent a pass code, then when I enter it, it goes back to the login page!! Round and round in circles! Help!