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EE Outage Report in Southend-on-Sea, England

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The latest reports from users having issues in Southend-on-Sea come from postal codes SS0.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Southend-on-Sea, England 09/26/2025 00:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (36%)

    Internet (36%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Southend-on-Sea, England

The most recent EE outage reports came from the following cities: Basildon, Rochester, Gillingham, Southend-on-Sea, Hockley, South Benfleet, Chatham, Southminster and Rayleigh.

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City Problem Type Report Time
United KingdomBasildon Phone
United KingdomRochester Internet
United KingdomRochester Wi-fi
United KingdomGillingham Phone
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

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EE Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • davefrost Dave Frost (@davefrost) reported from Canvey Island, England

    Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • kate_england Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

  • Lozzabish95 Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • mrs_harket SprostonCharlatan🌱 (@mrs_harket) reported from Rayleigh, England

    Why is the @EE site always so slow and awful?

  • HansonNicky Nicky Hanson (@HansonNicky) reported from Basildon, England

    @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • MattBourne_ Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • WHunt2002 Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England

    @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • ElSatanico Matt Buckland (@ElSatanico) reported from Thundersley, England

    @EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

  • fatlee1989 FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LethalEffect AJ (@LethalEffect) reported

    Definitely an issue with @EE signal since the weekend. Barely getting 1 bar! What's going on?

  • suesasinger Sue Meehan (@suesasinger) reported

    @JoLouiseJordan @EE @TheO2 In our last house we had the same problems with o2 and we went to EE then. Had to fight them but eventually they let me out of the contract because there was insufficient signal.

  • JoLouiseJordan Sausage Mom 🇺🇦 (@JoLouiseJordan) reported

    I changed from @EE to @TheO2 as frankly was about £15 cheaper a month: I now know why. I live in Bham, hardly the sticks, but I've never any signal, get 3G mostly and yet to see a 5g so far. Not really fit for purpose currently 🙄 don't do it.

  • helloimnicholas nicholas 🇺🇦 (@helloimnicholas) reported

    Worst customer service from @O2 today. Pushy salesperson +++. You would have had a customer buying a new apple watch today but seen as though you call me ‘stupid’ for not upgrading my phone (which is a 3 year contract which *you* provide) at same time I’ll think I’ll go see @EE

  • louds_dawn Dawn (@louds_dawn) reported

    @EE Yes they did. So no benefit to being a loyal customer of BT and EE for many years. Should I move away from both do you think? Then you can entice me back (maybe) with some nice ‘new customer’ offers??

  • abbylouisem_ abby (@abbylouisem_) reported

    @EE I haven’t got no signal at all for the past 2 hours

  • laurenwilson__x Lauren 🤍 (@laurenwilson__x) reported

    @EE Hello, I have upgraded recently to sim only plan but on my app/bill it says the old price and hasn’t reduced and im still paying old amount? Plsss help

  • chad956 Steve Chandler (@chad956) reported

    @EE I'm abroad but my roaming isn't working. I've tried to turn it on via my account login and the option is greyed out.

  • CaseyAnnBooks Casey Ann (@CaseyAnnBooks) reported

    @EE guys I’m in Italy right now. Usually based in UK, I wanted to use my data but it’s not even connecting to the network can you help please?

  • theproperKP just me (@theproperKP) reported

    @EE Better deals as a new customer with Vodafone and even Tesco mobile than I can get as an EE customer for about 20 years. I'll be off once my contact ends in June