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EE Outage Report in Southend-on-Sea, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Southend-on-Sea, England 11/05/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Southend-on-Sea, England

The most recent EE outage reports came from the following cities: Gillingham, Southminster, South Benfleet, Basildon, Chatham, Rochester and Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomGillingham Wi-fi
United KingdomSouthminster Phone
United KingdomSouthminster Internet
United KingdomSouth Benfleet E-mail
United KingdomSouthminster Phone
United KingdomBasildon Phone

Community Discussion

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EE Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • fatlee1989 FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

  • Lozzabish95 Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • WHunt2002 Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England

    @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • charrington007 chris harrington (@charrington007) reported from Rayleigh, England

    @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

  • ElSatanico Matt Buckland (@ElSatanico) reported from Thundersley, England

    @EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • MattBourne_ Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh

  • Onslowhouse David Golding (@Onslowhouse) reported from Althorne, England

    I’ve just spoken to EE as my contract is ending on my iPhone. Don’t want an upgrade so just a sim deal. Contract includes my wife’s phone. Spoke to Scott in Scotland & he was so helpful. @EE Saving £40 a month. Thanks. Considering the virus 🦠 good service getting answered.

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it

  • HansonNicky Nicky Hanson (@HansonNicky) reported from Basildon, England

    @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

  • davefrost Dave Frost (@davefrost) reported from Canvey Island, England

    Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • kikidee84 kealey (@kikidee84) reported from Southend-on-Sea, England

    @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Rupertbright4 Rupert bright (@Rupertbright4) reported

    @thePHILLOCKETT @EE Good news Phil, I spoke to EE yesterday and because I've been a loyal customer they are getting rid of the inflation for me, I asked about you but they aren't your biggest fan

  • JoeJobdone Joe Garner (@JoeJobdone) reported

    @EE Any idea if there's problems in Newport? Been having issues with my 4G all morning

  • bertie_cee Rob Cockerton (@bertie_cee) reported from London, England

    @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

  • MattWard Matthew Ward (@MattWard) reported

    @EE please help!! I need more data for my BT 4G home hub but I can’t log in myEE account as the password reset function is broken. Also no way of contacting u as the helpline asks me to enter my EE mobile number but I don’t have one.

  • jacks1912s Jacks (@jacks1912s) reported

    @EE Ok yes please as yet again I’m paying for pretty much no service. 1 occasional bar means no internet, no phone calls etc.. not great when I’m paying for my contract. This is day 3 it’s been like it

  • jacks1912s Jacks (@jacks1912s) reported

    @Dianne1963 @EE I have to ask often they never gave me that info. Thankfully my contract is up next month and I’m off. No choice. 5G everywhere, but only one bar of 4G where I am. Three of the local masts are on private land they can’t always access they’ve told me so the issues can take days

  • Tomk199 Tom k (@Tomk199) reported

    @EE what is going on with the signal in Plymouth today? Am in PL1 and 4g is not loading anything and am stuck on 1 bar

  • mot1919alaw ALAW 💙🤍💛 (@mot1919alaw) reported

    Morning @EE I’m currently abroad but not able to receive texts and haven’t had any service since being here. (I didn’t activate roaming before I set off in the UK) is there anything I can do to activate it whilst here please? Thanks

  • jacks1912s Jacks (@jacks1912s) reported

    @EE For context it took almost half a minute to send that reply and I can’t download anything (again). This is a very frequent issue

  • skinnybbygrl1 skinnybbygrl (@skinnybbygrl1) reported

    @EE your network is down again