EE Outage Report in Southend-on-Sea, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Southend-on-Sea, England
The most recent EE outage reports came from the following cities: Rochester, Leigh-on-Sea, Wickford, Southminster, South Benfleet, Gillingham, Southend-on-Sea and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Phone | |
| Leigh-on-Sea |
Phone | |
| Wickford |
Phone | |
| Southminster |
Phone | |
| South Benfleet |
Internet | |
| Southminster |
Internet |
Community Discussion
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EE Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous
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SprostonCharlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
Why is the @EE site always so slow and awful?
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Keswick boot co
(@keswickbootco) reported
@rfj1966 @tescomobile Shocking mate at the least you should receive a refund on your service plan @EE are much better
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phiblr
(@phiblr) reported
@EE @OpenreachHelp FTTP broadband down with red LOS on the ONT - known issues/maintenance in the Basingstoke area?
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Ali
(@aliahmed93) reported
@EE after phoning this morning to activate my pac code as their app wouldn’t allow me, EE tells me that I’ve taken out two contracts and the code is on the other contract but now they’ll cancel the second contract! What a mess, glad it’s sorted though
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North Hole Farm
(@milksup1) reported
@MarcAllera @EE Hi, we have no phone signal and can’t get fibre but the box is 0.3 miles away, across our land, could we get an underground line put in to that cabinet instead of the cabinet we’re on? EE won’t help us
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Sumarumi
(@sumarumi) reported
@M4ttso @retalsp @EE Mine does the same — tremendously annoying, but when I report they say there’s no evidence of it happening. When it happens, I’m stuck as my router is downstairs and I’m not going to get out of bed in the middle of the night for it, especially with mobility problems.
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Retep Retals
(@retalsp) reported
@M4ttso @EE Have you tried holding your computer up in the air close to a window to see if you can get a better signal?
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Shiny Sophie
(@sophsafs) reported
@EE URGENT my sim has been disactivated for 6 DAYS now waiting for esim QR to arrive - it is 6 days late and no one on chat has a solution. I’m unable to call EE because I have NO SIGNAL NO DATA
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AdamM
(@AdamMinoli) reported
@EE Hi, I’m travelling in Germany and have roaming included in my price plan. Can you confirm which network my phone should connect to?
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Ricardo
(@tempusvastum) reported
@jmcomms @EE @BTCare Yeh - never.
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Jess_B (Blue Tick)
(@Jess_B82) reported
@EE How can I cancel my Roaming Further? Your website isn’t clear.