EE Outage Report in Southend-on-Sea, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (35%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Southend-on-Sea, England
The most recent EE outage reports came from the following cities: Southminster, South Benfleet, Basildon, Chatham, Rochester, Gillingham, Southend-on-Sea and Hockley.
City | Problem Type | Report Time |
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Internet | ||
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Wi-fi |
Community Discussion
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EE Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Teddy (@Teddy_Nicoll) reported from Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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FatLee (@fatlee1989) reported from Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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Brian Robinson (@Robbo_41) reported from Mayland, England
@EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh
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Brian Robinson (@Robbo_41) reported from Mayland, England
@EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it
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🙋♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Matt Buckland (@ElSatanico) reported from Thundersley, England
@EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?
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Nicky Hanson (@HansonNicky) reported from Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Dave DM Martin💥 (@davemartind) reported from Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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kealey (@kikidee84) reported from Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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Sue Adams (@sue_adams_) reported from Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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SprostonCharlatan🌱 (@mrs_harket) reported from Rayleigh, England
Why is the @EE site always so slow and awful?
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Brian Robinson (@Robbo_41) reported from Mayland, England
@EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will
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Ky le (@KyzaMT) reported from Rochester, England
@EE any reason why the data is not working???
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Matt Bourne (@MattBourne_) reported from Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Kate England 💙 (@kate_england) reported from Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Mark Gould (@yiddo71) reported from Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Teddy (@Teddy_Nicoll) reported from Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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Dave Frost (@davefrost) reported from Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Eimear O'Hagan (@EimearFreelance) reported
@EE You switched off the signal booster you sent me a few yrs ago and now I have no EE signal at home. Please help.
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Jill evans (@JillEvans1806) reported
@EE can you please check the signal in the LL15 and LL16 area - terrible call quality over last two weeks - only 1 bar 😤
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🐞Lisa Rowsell 🐞 (@Lisa2062) reported
Hello @EE for the third night in a row my broadband is intermittent from 7pm, and goes on until 9pm. I need to find out if there's issues in the area please.
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Chris Mason (@cmaso21) reported from Lambeth, England
@EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!
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JASON FINN (@jasonginfinn) reported
@EE Asked for a cancellation, they said can't do it, even after shocking service from the start! Signal still crap, can't load apps. Had a message yesterday saying they making improvements will take 4 days!! Said this from the start. Just got worse.
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Emily 🌷 (@emilypls_) reported
@EE I need to cancel my broadband contract as I’m moving house and the internet is already set up there, how do I go about doing this?
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barry evans (@barryjohnbxe11) reported
@EE guys still No signal or 4G in Sy20 Area, sort it out! Please
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Chris Mason (@cmaso21) reported from Lambeth, England
@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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Laurena House (@laurenahouse) reported
@EE Thanks after an hour of calls I am hoping it’s been resolved. Have messaged you. Please pass on one message though. If your customer care operatives say they are going to call back, then they should call back the customer. Thanks
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Ian Morris (@imozzer) reported
@EE is your website broken? Been trying to add the Xbox gaming bundle to my account for two days. Stuck with spinning processing icon then kicked out. Happened 4/5 times. Any ideas?