EE Outage Report in Southend-on-Sea, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Southend-on-Sea, England
The most recent EE outage reports came from the following cities: Gillingham, Southminster, South Benfleet, Basildon, Chatham, Rochester and Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham |
Wi-fi | |
| Southminster |
Phone | |
| Southminster |
Internet | |
| South Benfleet |
||
| Southminster |
Phone | |
| Basildon |
Phone |
Community Discussion
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EE Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh
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SprostonCharlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
Why is the @EE site always so slow and awful?
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ben
(@Ben68023267) reported
@HendoKp @EE So as a customer, I am having to pay more towards these "network improvements" than someone who has a cheaper handset? This makes no sense whatsoever. @Ofcom need to look closely at this.
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Mickey Hardacre
(@TheMickAlmighty) reported
@EE Hi! Is there a reason why signal in certain areas of Burnley has suddenly gone absolutely attrocious in the last couple weeks? Can be out and about, with the phone showing full bars and 4G (for example) and get absolutely nothing. No calls, messages, internet access etc.
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Michelle Thompson
(@MichelleThomps1) reported
@EE Woah! What a joke. Increasing the bills by 15%. You are taking the mick! How is that going to help people. Hope you are going to make sure that our phones don’t cut out all the time! Laughable. @ldthompson92
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Dan cole
(@DannyDannicool) reported
@EE @gavinwatson Hi Ashley. Will you be decreasing costs when inflation comes down?
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Akula
(@Akula1978) reported
@EE Pre ordered the S23 ultra , got it last week. Now anyone who gets it from today gets free samsung buds2 ! Ridiculous. Customer service suggested i return the phone and get a new one with this deal ! Unbelievable
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Akula
(@Akula1978) reported
@EE 10 year loyal customer , pre ordered the s23 ultra. Told to return it to get the free buds. All data on new phone etc. Absolutely ridiculous
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Scotty 🏴🏴
(@SWR_76) reported
Disgusted with @EE my monthly mobile bill is increasing by £25… been a customer for years as soon as I’m out of contract on my lines I’ll be going. #EE
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Ben
(@Ben68023267) reported
@HendoKp @EE If you're increasing prices to make "major network improvements" then why are you making % increases on people's contracts? The price of a contract largely depends on the price of the handset purchased with said contract. 1/2
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Andrew
(@officialandyb24) reported
@EE announcing a +14% increase is shocking. If families/individuals aren’t struggling enough as it is, this will end up cutting people off socially and potentially from emergency help and care.
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jonny burrell
(@jonnyb19) reported
@EE customer for 13 years and get told my bill is going up by nearly 14% absolute joke, I imagine a lot of people will be going elsewhere now