EE Outage Report in Rayleigh, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Rayleigh, Essex, England
The most recent EE outage reports came from the following cities: Chelmsford, Gravesend, Billericay, Southend-on-Sea, Basildon, Wickford and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
||
| Gravesend |
Phone | |
| Billericay |
Wi-fi | |
| Southend-on-Sea |
Phone | |
| Basildon |
Phone | |
| Southend-on-Sea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it
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Matt Buckland
(@ElSatanico) reported
from
Thundersley, England
@EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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SprostonCharlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
Why is the @EE site always so slow and awful?
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Brian Robinson
(@Robbo_41) reported
from
Heybridge, England
@EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Gundam Builder UK / James Shilingis
(@GundamBuilderUK) reported
from
Great Baddow, England
@EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue
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Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ffakter
(@FFAKTERR) reported
@EE hi I can’t call customer services? The line keeps cutting
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T.S. Ó Ceallaigh
(@tsoceallaigh) reported
@EE @k_m_thompson The email they sent to customers I feel quite sloppily failed to mention clearly the total rate of CPI + 3.9%. Very poor quality communication.
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Stephen J Crowe
(@_StephenJCrowe_) reported
@EE OVER THE PAST TWO HOURS I HAVE TRIED TO CONTACT YOUR CUSTOMER SERVICES FROM MY MOBILE BY RINGING 150. THE NUMBER IS COMING UP AS UNCONTACTABLE. I SEE FROM YOUR TWITTER MENTIONS I AM NOT THE ONLY ONE EXPERIENCING THIS. WHAT IS GOING ON ?
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Michelle Goddard
(@hornstar65) reported
@EE Can you tell me why ee mobile phone network keeps going down in Grimsby? Today and Tuesday, DN33 2BA. I have elderly parents and I need them to be able to contact me 24/7.
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Stephen J Crowe
(@_StephenJCrowe_) reported
@EE OVER THE PAST TWO HOURS I HAVE TRIED TO CONTACT YOUR CUSTOMER SERVICES FROM MY MOBILE BY RINGING 150. THE NUMBER IS COMING UP AS UNCONTACTABLE. I SEE FROM YOUR TWITTER MENTIONS I AM NOT THE ONLY EXPERIENCING THIS. WHAT IS GOING ON ?
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Jake March-Jones
(@jakeleopold) reported
@EE care to explain why you’ve gone above the ALREADY HIGH CPI RATE or 5.5% and decided to add on your own 3.9% for good measure? A near 10% rise and no extra services? I believe consumers may have the right to terminate early no?
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Classic Rex 🦖🌈
(@ClassicHomoRex) reported
from
Cardington, England
@EE @MarcAllera I’ve been in touch about my attempt to upgrade. I’ve only been a customer for about 10 years but whilst your team try to be helpful sadly I couldn’t feel less valued. Guess it’s time to move. I’ll cancel my upgrade, get my money back and give another network a try
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Martin Learmonth
(@Martin_L_1874) reported
@EE what is happening with my EE service in Haddington Eh41, I was told it would be down on the 24th it's now the 25th
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Gavin Haslehurst
(@londongaz) reported
@EE Yeah I've spoken to them thanks. As above, they can't actually tell me anything because it's in the hands of open reach. I think there's just a fundamental lack of comms between yourselves, open reach and the customer- could do better!
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Stephen J Crowe
(@_StephenJCrowe_) reported
@EE OVER THE PAST TWO HOURSI HAVE TRIED TO CONTACT YOUR CUSTOMER SERVICES FROM MY MOBILE BY RINGING 150. THE NUMBER IS COMING UP AS UNCONTACTABLE. I SEE FROM YOUR TWITTER MENTIONS I AM NOT THE ONLY EXPERIENCING THIS. WHAT IS GOING ON ?