EE outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent EE outage reports came from the following cities: Southend-on-Sea, Stanford-le-Hope, South Benfleet, Gravesend, and Chelmsford.

City	Problem Type	Report Time
Southend-on-Sea	Wi-fi	21 hours ago
Stanford-le-Hope	Internet	5 days ago
South Benfleet	Wi-fi	6 days ago
South Benfleet	Internet	19 days ago
Southend-on-Sea	Phone	20 days ago
Gravesend	Phone	21 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Ayoola Badmus (@BadmusAyoola) reported 2 minutes ago from Minster, England

  @EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 2 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Joe Lane (@rowjoelane) reported 9 minutes ago from Billericay, England

  @Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs

• 
  Ayoola Badmus (@BadmusAyoola) reported 10 minutes ago from Minster, England

  @EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....

• 
  Brian Robinson (@Robbo_41) reported 24 minutes ago from Mayland, England

  @EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it

• 
  chris harrington (@charrington007) reported 25 minutes ago from Rayleigh, England

  @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

• 
  Ayoola Badmus (@BadmusAyoola) reported 26 minutes ago from Minster, England

  @EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous

• 
  Kate England 💙 (@kate_england) reported 28 minutes ago from Corringham, England

  @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

• 
  Tobias Cook (@tobycook17) reported 28 minutes ago from Southend-on-Sea, England

  Paying £70 a month for a phone with no signal 😤 @EE

• 
  Dave Frost (@davefrost) reported 34 minutes ago from Canvey Island, England

  Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

• 
  Wayne Hunt (@WHunt2002) reported 35 minutes ago from Southend-on-Sea, England

  @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

• 
  Matt Bourne (@MattBourne_) reported 35 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  Ann Henderson (@Annhackett6) reported 37 minutes ago from Thundersley, England

  @EE I'm angriee phone not working again. Ss7

• 
  😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported 37 minutes ago from Southend-on-Sea, England

  @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

• 
  Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported 38 minutes ago from Great Baddow, England

  @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

• 
  Brian Robinson (@Robbo_41) reported 40 minutes ago from Mayland, England

  @EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh

• 
  Tim Bache (@timb551) reported 40 minutes ago from Maldon, England

  @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

• 
  Matt Buckland (@ElSatanico) reported 43 minutes ago from Thundersley, England

  @EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

• 
  FatLee (@fatlee1989) reported 55 minutes ago from Basildon, England

  @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

• 
  David Golding (@Onslowhouse) reported 55 minutes ago from Althorne, England

  I’ve just spoken to EE as my contract is ending on my iPhone. Don’t want an upgrade so just a sim deal. Contract includes my wife’s phone. Spoke to Scott in Scotland & he was so helpful. @EE Saving £40 a month. Thanks. Considering the virus 🦠 good service getting answered.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cate Hart (@CateTyduCymru) reported 6 minutes ago

  @EE I’ve done that, they opened a case, heard nothing since and internet been on and off since. I rely on the WiFi calling to talk to my oncologist each week. I pay over £30 per month for a service which doesn’t deliver. Got better service from BT copper wire!!!!!!!

• 
  ChrisM (@chrismaddison74) reported 8 minutes ago

  @Fletchmeister81 @EE Seems to be an issue in every store now. The staff in Sunderland bridges are the worst I've ever encountered. It's like you're bothering them when you ask a question. I'm looking at moving all four of my lines to elsewhere now as I'm also sick of being ripped off with price rises

• 
  Edfen19 (@edfen19) reported 9 minutes ago

  Anybody else had issues with @RiseFibre ? I am not even a customer yet as we're waiting to be connected & already pissed off. Passed me around different departments & then had me on hold for 13mins. Might give @EE another call to see if they can renew my package at a lower price

• 
  LondonRaider75 (@flash_fart) reported 11 minutes ago

  @omotforest I've just signed up, when @ee sold their broadband to the ***** at @BT I felt I should just continue the service but then despite being a customer for 8 years they did a hard credit check which ****** my credit score for a year. So cheerio ********.

• 
  Les Cashmore (@LesCashmore) reported 16 minutes ago

  @EE very disappointed with you, tried to renew my broadband contract with you today in the shop & 3 customer service agents hung up on the staff. We tried to speak direct to you, same again you hung up. Perhaps you don’t want to give me the deal advertised on your app & website?

• 
  JT100 💙 (@JT100_London) reported 16 minutes ago

  @EE hello, I was sold EE by BT 2 years ago and have had no reception since then so I can’t phone you. I had a text saying my contract ends 6/8, just requested PAC and says works from 29/8. Please help or tell me how I can get help but can’t phone. Thanks

• 
  Les Cashmore (@LesCashmore) reported 19 minutes ago

  @EE I’ve made an appointment to speak with the branch manager next week, I will be making a formal complaint and taking the issue up with him and his staff will verify the hanging up on us. Why didn’t they phone the branch back or call us back? Why do I have to phone you again?

• 
  Sameena Ahmad 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SameenaAhmad7) reported 21 minutes ago

  @Hepworthclare @EE My local shop was very dismissive and wilfully unhelpful but I did get help on the phone a couple of years ago. Can't find the number I used.

• 
  Nathan Pope (@nthpopee) reported 21 minutes ago

  @EE Do you even train your customer service reps ???

• 
  Wayne Smith @waynesmith1971.bsky.social (@WayneSmithUK71) reported 24 minutes ago

  @EE @Hepworthclare This is not just EE but all phone companies, which is ironic but it's just impossible to get through to anyone. You get stuck in a queue for thirty minutes, it's just ridiculous. My message to every service company is PLEASE sort your call centres out and employ more people.