EE Outage Report in Rayleigh, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Rayleigh, Essex, England
The most recent EE outage reports came from the following cities: Basildon, Southend-on-Sea, Wickford, Gravesend, South Benfleet, Grays, Stanford-le-Hope and Sheerness.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon |
Phone | |
| Southend-on-Sea |
Phone | |
| Wickford |
Phone | |
| Gravesend |
Total Blackout | |
| Basildon |
Internet | |
| South Benfleet |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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David Golding
(@Onslowhouse) reported
from
Althorne, England
I’ve just spoken to EE as my contract is ending on my iPhone. Don’t want an upgrade so just a sim deal. Contract includes my wife’s phone. Spoke to Scott in Scotland & he was so helpful. @EE Saving £40 a month. Thanks. Considering the virus 🦠 good service getting answered.
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh
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Bekah Chloe
(@BekahChloe7886) reported
from
Gravesend, England
@EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡
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MsM@Woodlands 🌎
(@kathmerchant) reported
from
South Woodham Ferrers, England
@cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Steve Nightingale
(@nightingalesj) reported
from
Billericay, England
@EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers
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Chloe Ahmed
(@ChelmsfordAhmed) reported
from
Chelmsford, England
I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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Amy✨♏️
(@acjr24) reported
from
Basildon, England
Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩
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chris harrington
(@charrington007) reported
from
Rayleigh, England
@EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses
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Matt Buckland
(@ElSatanico) reported
from
Thundersley, England
@EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?
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Monika Matis
(@monikamatis) reported
from
Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Samantha Coles
(@misssamc) reported
@mikewalmsley11 @EE Pfffft pretty poor then. I left @EE this year after a spate of poor service (both mobile and customer) issues. I feel you
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Ely for Eli
(@HamzahAkram786) reported
@EE Not to be a pain but if you read the previous DMs regarding this problem may be easier to understand Router constantly drops for no reason
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shahn
(@shaniquesamuels) reported
@O2 why is that everytime, every single time I call the phone line gets mysteriously cut off?! Please can someone call me regarding my ongoing issue. I'm still waiting for my manager call back. I will be returning to @EE this a joke! You clearly don't want my money!!
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Paul Brindley
(@trussellgeorge) reported
@EE - we have 2 phones out of contract with you but your upgrade prices are astronomical .If we cancel our contract & resign with @EE we’d save £960 over the contract period!!! Astonishing!!!
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KYΛ ⚡
(@_kyashii) reported
Hi @EE My broadband line has dropped 8-12 times in the last 24 hrs for no apparent reason, this is an ongoing issue that no engineer seems to be able to fix or even see... I'm struggling to work from home because of this and the earliest you can send an engineer is in 2 weeks?!
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Ashok Thalagavara
(@AThalagavara) reported
@bt_uk @EE BT Broadband services is horrible. Getting speed of 1-2 MBps for paying 43£ for a minimum 25 MBps guaranteed speed. BT has not bothered to sort it out in spite of several calls/complaints. Doesn't allow to cancel/exit contract when minimum contractual obligations are not me
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Elisabeth Crowe
(@ElisabethCrowe) reported
@EE @Chubb Thank you for a brilliant service for my phone. I droped it in the loo at 6.30 on Thursday; it stopped working on Friday; I submitted a claim online; on Saturday my claim was approved; DPD delivered a replacement first thing Sunday morning. I was delighted - thank you.
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Denten Loughton
(@LoughtonDenten) reported
@EE I am currently having a lot of problems with my internet my router keeps going down when they arnt many devices connected I have tried resetting it and also turning my internet off for a little bit what can I do thank ?
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simon
(@THENAMESS1) reported
@EE I have no signal or Internet in luton what's going on
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Luna Fox Winters
(@foxtrotluna) reported
@EE I need to change my name on my account, myEE seems to be broken for me, and I believe all your stores are shut, please advise :)