EE Outage Report in Billericay, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Billericay, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Billericay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Billericay, Essex, England
The most recent EE outage reports came from the following cities: London, Romford, Brentwood, Dagenham, Grays, Stanford-le-Hope, Canvey Island, South Ockendon and Erith.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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Brian Robinson
(@Robbo_41) reported
from
Heybridge, England
@EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Matt Buckland
(@ElSatanico) reported
from
Thundersley, England
@EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Juju
(@jools_ratcliffe) reported
Still having issues making calls @EE. How much longer will this go on for and will you be giving any discount for the inconvenience?
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Ad
(@adamjackdrew) reported
@EE morning guys. I upgraded my Apple Watch last week. Had an issue with delivery so cancelled and reordered using your chat service. However this morning I notice an extra Watch account on my app - so I have 2 phones and 2 Watches. It should be 1 Watch. A bit weird?
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Toby Forage 🤙
(@foraggio) reported
@Lionesses @EE It's a disgrace that Jess Carter isn't up for this. Get her in for ****. Jess was absolutely IMMENSE and a huge reason why Spain found it so difficult to break us down.
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Saskia Baynton-Power
(@SaskiaBPower) reported
@EE since the issues from Thursday it seems to be if I'm connected to WiFi people can't call me but if I turn WiFi off it works despite WiFi working and having signal?
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Christian
(@Christianjw92) reported
@EE why are you charging more for the same product just because I’m a current BT customer than if I wasn’t with BT currently?
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🍓 🎀 𝒫🍩𝓅𝓅𝑒𝓉 𝒥 𝒲𝒾𝓁𝒹𝑒 🎀 🍓
(@j_poppet) reported
@EE Hello again, still having the same issue and I don't have any other phone available. This has gone on for over a week now and I can't make any outgoing calls which I starting to pose a serious issue. Please help!
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L₳zeedan40🎈
(@lazeedan40) reported
@MrTelecoms @EE 24 month contract costs £18 a month for 25gb data and unlimited calls & text. Affordable and signals not too bad in the areas I mostly travel. I would swap to WorldMobile for the personal data protection and simswap insurance. I would definitely stake to phone plan also.
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blue Manchester
(@Cityfanaccountt) reported
@Lionesses @EE people say **** was bad,,how as she been nominated 2 times now
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Martin
(@BostinLad) reported
Morning @EE , are you still having issues with 5G? Can make and receive calls ok, but can’t connect to 5G, even after resetting my device. Was working perfectly a few weeks ago. Same for the rest of the family. Just wondering if it’s a local issue or more general EE issue. Thx
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Thamsanqa Mabaso
(@ThamsanqaMabaso) reported
@EE This is a joke now. It's been 2 days with poor Internet ( WiFi and mobile data). Please fix this, I am tired of interacting with your BOT that runs diagnostic tests, and it keeps on telling me that there are no issues, whereas there is. This is annoying.