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EE Outage Report in Chelmsford, Essex, England

Why is my EE service not working?

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The latest reports from users having issues in Chelmsford come from postal codes CM1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Chelmsford, England

The most recent EE outage reports came from the following cities: Chelmsford, and Wickford.

CityProblem TypeReport Time
Chelmsford Phone 19 days ago
Wickford Phone 21 days ago
Chelmsford Phone 1 month ago
Chelmsford E-mail 2 months ago
Billericay Wi-fi 2 months ago
Great Dunmow Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • HansonNicky
    Nicky Hanson (@HansonNicky) reported from Basildon, England

    @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

  • nightingalesj
    Steve Nightingale (@nightingalesj) reported from Billericay, England

    @EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers

  • ChelmsfordAhmed
    Chloe Ahmed (@ChelmsfordAhmed) reported from Chelmsford, England

    I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

  • KirstenJayn
    Kirsten (@KirstenJayn) reported from Great Notley, England

    @EvilGayTwin @johnellis83 @EE My signal is so frustrating, times it even says I have pretty much full 4G signal yet nothing loads

  • jonesy23
    lee jones (@jonesy23) reported from Chelmsford, England

    @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

  • fatlee1989
    FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

  • hattieholmes_
    Hattie Holmes (@hattieholmes_) reported from Braintree, England

    @EE Mark at the EE store in Braintree gave me the customer service I have ever had, he deserves recognition so I’m tweeting you about it! #mark #ee #eebraintree

  • paulparkhurst
    paul parkhurst (@paulparkhurst) reported from Boreham, England

    @EE any chance of sorting your service out. Can’t make or receive calls

  • charrington007
    chris harrington (@charrington007) reported from Rayleigh, England

    @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

  • GundamBuilderUK
    Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported from Great Baddow, England

    @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

  • gonzbigdaf
    Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Birchanger, England

    @EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone

  • kathmerchant
    MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England

    @EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!

  • __nicolamk
    nichola (@__nicolamk) reported from Brentwood, England

    @EE signal is soooo shit 🤬

  • acjr24
    Amy✨♏️ (@acjr24) reported from Basildon, England

    Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩

  • anulikesstars
    Anuradha Damale (@anulikesstars) reported from Brentwood, England

    Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

  • JackHorrey
    Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

  • Robbo_41
    Brian Robinson (@Robbo_41) reported from Heybridge, England

    @EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know

  • kathmerchant
    MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England

    @cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!

  • ElSatanico
    Matt Buckland (@ElSatanico) reported from Thundersley, England

    @EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

  • paulparker81
    Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LadyMuckOMRLP
    flowersandchains (@LadyMuckOMRLP) reported

    @EE Problems connecting to the internet on my phone today. Tried a Software download but msg said "Couldn't download update Unable to update the software. A network or server error occurred. Try again later". Tried for hours now, tried switching on/off & various options. HELP!

  • DoubleDutch_Dan
    Danny Baks (@DoubleDutch_Dan) reported

    @EE is there a problem in the BB5 postcode area? I haven't had a mobile signal for the past 3 days while at work, even struggled with calls.

  • wordspIease
    👉🏼👈🏼🥺 (@wordspIease) reported

    @EE I haven’t. Apparently yday it’s still showing as picked. I just want to know if there has been a status change in regards to delivery. I’m really upset by this and it’s been a month and still no iPad. As someone who’s upgraded I thought the service would be better

  • mattking83
    Matt King (@mattking83) reported

    @EE can I get some help with a missing friends and family discount on a new upgrade please. Cheers

  • blonde_spencer
    Lizzie Spencer (@blonde_spencer) reported

    @EmmaDPhotos @EE Same here! Getting intermittent 4G, been on and off since Monday. Says on the EE website that they are still having issues??

  • official_paso1
    #Paso (@official_paso1) reported

    @EE been trying to call all morning since 9am but no luck, can you help me instead ?

  • websltd
    Justin Williams (@websltd) reported

    @EE how can I get support for an order placed online? I had an email to call for some reason, but unable to get through on phones, live chat or by email?

  • hal20021
    hal2002 (@hal20021) reported

    @EE Hi I need to cancel an order urgently! Can you get back to me please!

  • killuaredgrave
    𝔱𝔬𝔪𝔲 𝔣𝔬𝔰𝔱𝔢𝔯 「トム」 (@killuaredgrave) reported

    Damn! I was so excited about my phone today and it hasn't arrived. :'( I appreciate @EE for doing everything they can for me right now but dude I was so excited. I should have my new handset by now :'(

  • annageorgina
    Anna Smith (@annageorgina) reported

    @EE I have a new phone with new sim and no signal. So I can’t call the helpline, chat with an advisor, ‘ask the EE community’ etc as it all requires mobile signal. I’ve switched my device off and back on. Any ideas?