EE Outage Report in Chelmsford, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Chelmsford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Chelmsford, Essex, England
The most recent EE outage reports came from the following cities: London, Basildon, Wickford and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻
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Kirsten
(@KirstenJayn) reported
from
Great Notley, England
@EvilGayTwin @johnellis83 @EE My signal is so frustrating, times it even says I have pretty much full 4G signal yet nothing loads
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿
(@Mr_Unique_Voice) reported
from
London, England
@EE I never got a reply to my message about sponsorship
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MsM@Woodlands 🌎
(@kathmerchant) reported
from
South Woodham Ferrers, England
@EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!
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lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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nichola
(@__nicolamk) reported
from
Brentwood, England
@EE signal is soooo shit 🤬
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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Chloe Ahmed
(@ChelmsfordAhmed) reported
from
Chelmsford, England
I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford
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Amy✨♏️
(@acjr24) reported
from
Basildon, England
Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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chris harrington
(@charrington007) reported
from
Rayleigh, England
@EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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MsM@Woodlands 🌎
(@kathmerchant) reported
from
South Woodham Ferrers, England
@cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Vincent Bryson
(@vincentbryson) reported
@EE - been trying to get the @btsport Large Screen add-on for over 2 weeks now - absolutely impossible to get through automated lines. C’mon, fitba is on tonight… any chance of some help (and please don’t say the answer is “Text SPORT to 150” - it isn’t…)
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Dean Newman
(@de_man_n) reported
@EE Hi there, are your calls recorded? I ask this as I've just had a member of staff be particularly rude and make accusations regarding my character, despite myself remaining courteous and professional at all times. The purpose of my call was to negotiate an update to contract.
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Flo
(@Flo_lvaN) reported
@EE I tried to contact customer support via app to give you notice to end my current contract as at 27th November. Unfortunately they say its not possible as I have to contact them on 27th October. If I do it now, it will end on 11th November. 1/
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The Geordie Geek
(@dixon10) reported
Hey @EE Your small business customer support is trash. No way to get in contact with you about an increased spend cap (done on 10/10) because you’ve blocked off all my data and calls. Bravo
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Ben Shaw
(@ben11pd) reported
Can anybody from @EE explain why I’ve just been asked by a member of your team what my annual income is to enable them to waver the early upgrade fee of £168?? Totally unacceptable and I will be changing network even though I’ve been a customer of yours for 17 years.
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DSG Glazing Systems
(@DSGGlazing) reported
@EE you think you would have some sort of provisions in place if one of your 5g masts was on private land, happened to lose power and couldn’t get the landowners permission to gain access to it to rectify the problem. All because the landowner is away on holiday and you can’t
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Nick Jowett Coach
(@Njowett89) reported
@EE are there any advantages to being a business customer anymore. 25 minutes of calling and no answer and the other day being randomly hung up on after another long wait. Terrible service
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Aboy
(@FranklyUk) reported
@EE I would very much like your help as I am in bits over this. But are you able, or willing, to forward my complaint to someone who is in a position to do anythinig about this situation? My situation is controlled and dominated by one person who has me trapped. No one will help.
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Christian Davis
(@Christi09787198) reported
@AnthonyGlees @EE That’s odd because they just billed me and my signal on my phone says BT….
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Dave
(@nullexception__) reported
@ee I ordered an Apple Watch Ultra and paid quite large amount of money upfront. You've subsequently dropped the price of the watch and I still don't have mine. Can I cancel and re-order at the lower price?