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EE Outage Report in Chelmsford, Essex, England

Why is my EE service not working?

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The latest reports from users having issues in Chelmsford come from postal codes CM2 and CM1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Chelmsford, England

The most recent EE outage reports came from the following cities: Chelmsford, and Wickford.

CityProblem TypeReport Time
Chelmsford Phone 14 days ago
Wickford Phone 17 days ago
Chelmsford Phone 29 days ago
Chelmsford E-mail 2 months ago
Billericay Wi-fi 2 months ago
Great Dunmow Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • __nicolamk
    nichola (@__nicolamk) reported from Brentwood, England

    @EE signal is soooo shit 🤬

  • acjr24
    Amy✨♏️ (@acjr24) reported from Basildon, England

    Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩

  • HansonNicky
    Nicky Hanson (@HansonNicky) reported from Basildon, England

    @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

  • paulparkhurst
    paul parkhurst (@paulparkhurst) reported from Boreham, England

    @EE any chance of sorting your service out. Can’t make or receive calls

  • charrington007
    chris harrington (@charrington007) reported from Rayleigh, England

    @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

  • timb551
    Tim Bache (@timb551) reported from Maldon, England

    @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

  • ChelmsfordAhmed
    Chloe Ahmed (@ChelmsfordAhmed) reported from Chelmsford, England

    I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

  • jonesy23
    lee jones (@jonesy23) reported from Chelmsford, England

    @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

  • hattieholmes_
    Hattie Holmes (@hattieholmes_) reported from Braintree, England

    @EE Mark at the EE store in Braintree gave me the customer service I have ever had, he deserves recognition so I’m tweeting you about it! #mark #ee #eebraintree

  • Annhackett6
    Ann Henderson (@Annhackett6) reported from Thundersley, England

    @EE I'm angriee phone not working again. Ss7

  • ElSatanico
    Matt Buckland (@ElSatanico) reported from Thundersley, England

    @EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

  • nightingalesj
    Steve Nightingale (@nightingalesj) reported from Billericay, England

    @EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers

  • paulparker81
    Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

  • Robbo_41
    Brian Robinson (@Robbo_41) reported from Chipping Ongar, England

    @EE Is it me or are ee the worst network coverage about All I would like is some answers

  • kathmerchant
    MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England

    @EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!

  • rowjoelane
    Joe Lane (@rowjoelane) reported from Billericay, England

    @Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs

  • KirstenJayn
    Kirsten (@KirstenJayn) reported from Great Notley, England

    @EvilGayTwin @johnellis83 @EE My signal is so frustrating, times it even says I have pretty much full 4G signal yet nothing loads

  • JackHorrey
    Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

  • kathmerchant
    MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England

    @cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!

  • gonzbigdaf
    Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Birchanger, England

    @EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • bugally15
    Bogdan Bratu (@bugally15) reported

    @EE Since they’ve bought BT,I have all the time problems,this worst network in UK,who ever wants to join this crap…stay away

  • bugally15
    Bogdan Bratu (@bugally15) reported

    @EE Can anyone provide me a better network cuz this one is horrible

  • Barrie_LUFC
    Bazza.LUFC (@Barrie_LUFC) reported

    Believing what the call centre operatives told me I switched from @skytv to @EE !!! What an absolute pile of ****... when the contract is up its getting cancelled along with 3 phone lines...

  • janehamilton22
    Jane Hamilton (@janehamilton22) reported

    @EE Absolutely raging. @EE “support” told me to get a relative to call for me because I’m deaf. Imagine being excluded from your own account because of their lack of accessibility. 2025 and still no respect for deaf customers. Do better. #DeafRights #AccessibilityFail

  • paulallen15
    Paul Allen (@paulallen15) reported

    @EE is there a problem with download/upload speeds in FY8? Been shocking all day. Have tried to check on the app but that isn’t working either.

  • LyndaCarolKelly
    Lynda Carol Kelly (@LyndaCarolKelly) reported

    @EE Thanks but it says no issues yet even 4G icon is greyed out on my phone right now. I just can't be bothered. Race is finished now. Just so bloody disheartened with this

  • itszam23
    Zam (@itszam23) reported

    @EE better be ready to receive the biggest complaint they've ever had from me. absolute farce trying to join up and eSIM after eSIM failing to activate and waiting days on end with no network. Ridiculous "service"!

  • jdpoc
    John O'Connell (@jdpoc) reported

    Just had a sales call from @EE . I don't mind these. Just upgraded my tablet ... ended up with a lower monthly bill. Outstanding. And 100% customer service everytime. See, good things do happen.

  • Old_Wathonian
    Steve Shaw 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Old_Wathonian) reported

    @EE terrible broadband service, after being convinced to switch from virgin media with the offer of “we’ll pay off your remaining contract” the service has already been down all day. We only switched last week.

  • ZahidMurtazaBu1
    Zahid Murtaza Butt (@ZahidMurtazaBu1) reported

    RT @EE 1. I was billed without my knowledge. #Fraudulently 2. I never acknowledged or activated any sim(s) . 3. I've been sent a letter that I need to pay for a fake bill of £34.50??? #FalseSales Dated: 24.08.2025 4. I haven't gave no PUK code thus why the false accusations .