EE Outage Report in Chelmsford, Essex, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Chelmsford come from postal codes CM1 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Chelmsford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at EE
EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Chelmsford, England
The most recent EE outage reports came from the following cities: Chelmsford, and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford
|
Phone | 16 days ago |
|
Wickford
|
Phone | 19 days ago |
|
Chelmsford
|
Phone | 1 month ago |
|
Chelmsford
|
2 months ago | |
|
Billericay
|
Wi-fi | 2 months ago |
|
Great Dunmow
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
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Matt Buckland (@ElSatanico) reported from Thundersley, England@EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?
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Ann Henderson (@Annhackett6) reported from Thundersley, England@EE I'm angriee phone not working again. Ss7
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Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Birchanger, England@EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone
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Joe Lane (@rowjoelane) reported from Billericay, England@Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs
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Hattie Holmes (@hattieholmes_) reported from Braintree, England@EE Mark at the EE store in Braintree gave me the customer service I have ever had, he deserves recognition so I’m tweeting you about it! #mark #ee #eebraintree
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Amy✨♏️ (@acjr24) reported from Basildon, EnglandBeen with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩
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MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England@cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!
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Paul Parker (@paulparker81) reported from Basildon, England@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England@EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!
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Nicky Hanson (@HansonNicky) reported from Basildon, England@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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Brian Robinson (@Robbo_41) reported from Chipping Ongar, England@EE Is it me or are ee the worst network coverage about All I would like is some answers
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Chloe Ahmed (@ChelmsfordAhmed) reported from Chelmsford, EnglandI live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford
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Steve Nightingale (@nightingalesj) reported from Billericay, England@EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers
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Kirsten (@KirstenJayn) reported from Great Notley, England@EvilGayTwin @johnellis83 @EE My signal is so frustrating, times it even says I have pretty much full 4G signal yet nothing loads
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lee jones (@jonesy23) reported from Chelmsford, England@EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?
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Jack Horrey (@JackHorrey) reported from Chelmsford, England@EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻
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chris harrington (@charrington007) reported from Rayleigh, England@EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses
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Tim Bache (@timb551) reported from Maldon, England@EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks
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paul parkhurst (@paulparkhurst) reported from Boreham, England@EE any chance of sorting your service out. Can’t make or receive calls
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Walton (@waltonburger) reported@EE Help plus guys .....I've arrived home to no broadband and a flashing router. Who do I contact?
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Juliet Neeson (@juliet_neeson) reported@MarcAllera @EE How incredibly disappointing that you have failed to even acknowledge my email regarding substandard customer service this week. As a CEO you have a responsibility to lead by example. I would really appreciate a response.
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Chris (@pandaboik20) reported@EE hey you restricted my sim even though on live chat yesterday I was told I don't need to worry my bills been paid and also I can't even make payment due to your site being down on the my ee part which days sorry we were unable to complete your request right now...
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Jim (@Jim53351815) reported@LeeMcilwaine @EE Sure enough, long story short, I ordered my phone anyway. Had to cancel my BT Sport Add On before I could get it again as a Smart Benefit...
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paul hayward (@paulhay93929861) reported@EE Well after all the problems I have had with EE recently. I was pleasantly surprised this morning. I drove past my local mast this morning and there was a huge crain hanging over it. When I arrived home from work this evening I was on full 5G signal .
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Arron Rees (@technicatedYT) reported@TheOneWHi @EE How is it their fault??? Apple released it not EE?? Just wait a week and stop being rude lmao.
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Aaliyah (@AaliyahNadia_) reported@EE hi, my WiFi router won’t work and flashes aqua. Says the cables aren’t connected but they’re. Is there a problem in the Gl20 area?
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Stephen⚒️ (@drewstephen25) reported@EE hi, I have just got a new contract and have registered for the ee app and I can't log in, it just says there's been a problem, I've added my number to the account aswell but still can't log in in.
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Daniel Raggett (@danielraggett) reported@EE any idea when we're going to start getting a proper signal again in the hamilton/blantyre area? It's been nearly a week and still being told on website they're fixing it.
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Georgie (@Jomarnigeorgio) reported@EE I’m not paying this bill. This contract was cancelled apparently at your end but judging by how awful the customer service has been I think it’s going to cause me more aggravation