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EE Outage Report in Chelmsford, Essex, England

Why is my EE service not working?

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The latest reports from users having issues in Chelmsford come from postal codes CM1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Chelmsford, England

The most recent EE outage reports came from the following cities: Chelmsford, and Wickford.

CityProblem TypeReport Time
Chelmsford Phone 18 days ago
Wickford Phone 20 days ago
Chelmsford Phone 1 month ago
Chelmsford E-mail 2 months ago
Billericay Wi-fi 2 months ago
Great Dunmow Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • __nicolamk
    nichola (@__nicolamk) reported from Brentwood, England

    @EE signal is soooo shit 🤬

  • gonzbigdaf
    Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Birchanger, England

    @EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone

  • paulparker81
    Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

  • charrington007
    chris harrington (@charrington007) reported from Rayleigh, England

    @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

  • acjr24
    Amy✨♏️ (@acjr24) reported from Basildon, England

    Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩

  • kathmerchant
    MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England

    @cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!

  • timb551
    Tim Bache (@timb551) reported from Maldon, England

    @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

  • KirstenJayn
    Kirsten (@KirstenJayn) reported from Great Notley, England

    @EvilGayTwin @johnellis83 @EE My signal is so frustrating, times it even says I have pretty much full 4G signal yet nothing loads

  • JackHorrey
    Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

  • nightingalesj
    Steve Nightingale (@nightingalesj) reported from Billericay, England

    @EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers

  • Robbo_41
    Brian Robinson (@Robbo_41) reported from Chipping Ongar, England

    @EE Is it me or are ee the worst network coverage about All I would like is some answers

  • paulparkhurst
    paul parkhurst (@paulparkhurst) reported from Boreham, England

    @EE any chance of sorting your service out. Can’t make or receive calls

  • Annhackett6
    Ann Henderson (@Annhackett6) reported from Thundersley, England

    @EE I'm angriee phone not working again. Ss7

  • rowjoelane
    Joe Lane (@rowjoelane) reported from Billericay, England

    @Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs

  • Robbo_41
    Brian Robinson (@Robbo_41) reported from Chipping Ongar, England

    @EE Is it me or are you the worst network coverage in the UK

  • ElSatanico
    Matt Buckland (@ElSatanico) reported from Thundersley, England

    @EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

  • kathmerchant
    MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England

    @EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!

  • hattieholmes_
    Hattie Holmes (@hattieholmes_) reported from Braintree, England

    @EE Mark at the EE store in Braintree gave me the customer service I have ever had, he deserves recognition so I’m tweeting you about it! #mark #ee #eebraintree

  • ChelmsfordAhmed
    Chloe Ahmed (@ChelmsfordAhmed) reported from Chelmsford, England

    I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

  • jonesy23
    lee jones (@jonesy23) reported from Chelmsford, England

    @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • danstorry
    Dan Storry (@danstorry) reported

    @EE @casssprawling My ee app exactly the same. Just been like this for over a week now. I've heard a few reporting the same issue now.

  • ThomasMCoyle
    Thomas Coyle (@ThomasMCoyle) reported

    @EE what is it with your broadband? it’s fine one week then the next week it’s then on off on off 7/8 times an hour! We pay for a service but it just keeps playing up. This is especially irritating as me and the wife are working from home! Speed is fluctuating like crazy too!

  • viperpiper33
    Ross Macrae (@viperpiper33) reported

    @EE got a new pay as you go sim, using unlocked iphone 8. Only gives me 1 bar of service anywhere and data never works. Is there something I'm missing or have I wasted my money?

  • ColinTheMathmo
    Colin Wright (@ColinTheMathmo) reported

    @foster63 @EE Also, I don't have the knowledge immediately to hand, so I'll need to look everything up as I go, which is slow, tedious, and error-prone.

  • janiemeeps
    Janie man utd #stayhome #savelives (@janiemeeps) reported

    @EE How can I speak to an agent ? I’m a new customer, I’ve been over charged x no customer service to ring.!

  • JJ18914W
    Justin W (@JJ18914W) reported

    @ee your online repair form is broken, I have lifetime warranty showing on my phone in MyEE. The PDF generated after ordering a repair, says that it's out of warranty and I will need to pay, even though repair process I went through told me it was covered....

  • loulouisgrowing
    Growth 🌈 (@loulouisgrowing) reported

    @EE hi are there any issues reported in the Gants Hill area (IG2) as my phone won’t call out or receive calls (but my WhatsApp is fine)?

  • _Grumpy_dumpty
    Grumpy Dumpty (@_Grumpy_dumpty) reported

    To the tune of only fools and horses @EE No phone signal no WiFi see No calling, texts , facetiming me 5g 4g 3g broke We'll not fix the signal that is broke God bless Facebook now Viva twitter now Long live bebo now C'est magnifique signal please Magnifique please speak

  • SophieMorgan5
    Sophie Morgan (@SophieMorgan5) reported

    @EE hi, I'm due an upgrade but every time I try and sign in it tells me something has gone wrong and I'm logged out. I can't view it on private or see any offers you currently have on phones.

  • nw1gunner
    Anwar Hussain (@nw1gunner) reported

    @EE @Ofcom @DailyMirror complaint ref: 14800601 I found ‘Kirsty’ from the #EE executive account team to be very intimidating and blackmailing towards myself in regards to dealing with my complaint of very poor network coverage/service from #EE very disappointing. 👎👎👎