EE Outage Report in Chelmsford, Essex, England

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Chelmsford, England

The most recent EE outage reports came from the following cities: Chelmsford, and Wickford.

City	Problem Type	Report Time
Chelmsford	Phone	18 days ago
Wickford	Phone	21 days ago
Chelmsford	Phone	1 month ago
Chelmsford	E-mail	2 months ago
Billericay	Wi-fi	2 months ago
Great Dunmow	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

• 
  Hannah Hawkins (@hanahawkins) reported 9 seconds ago from Brentwood, England

  @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

• 
  Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported 6 minutes ago from Birchanger, England

  @EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone

• 
  Nicky Hanson (@HansonNicky) reported 10 minutes ago from Basildon, England

  @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

• 
  Bryer (@bryer) reported 16 minutes ago from Kelvedon, England

  @EE hey there you lovely peeps. Is there any issues with the app on Android at the moment? Keep getting error messages when trying to open it.

• 
  MsM@Woodlands 🌎 (@kathmerchant) reported 17 minutes ago from South Woodham Ferrers, England

  @EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!

• 
  Mr Elon (@William59287871) reported 18 minutes ago from Brentwood, England

  @EE Hi guy's, been trying to login to account, but unable to do that, spoke on phone twice ( to woman called Chelsea) promised to come back to me ( within 30minutes) ..but didn't happen , are your email servers down??

• 
  chris harrington (@charrington007) reported 21 minutes ago from Rayleigh, England

  @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

• 
  Chloe Ahmed (@ChelmsfordAhmed) reported 25 minutes ago from Chelmsford, England

  I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

• 
  Brian Robinson (@Robbo_41) reported 27 minutes ago from Heybridge, England

  @EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know

• 
  Jack Horrey (@JackHorrey) reported 28 minutes ago from Chelmsford, England

  @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

• 
  Matt Buckland (@ElSatanico) reported 30 minutes ago from Thundersley, England

  @EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

• 
  SprostonCharlatan🌱 (@mrs_harket) reported 32 minutes ago from Rayleigh, England

  Why is the @EE site always so slow and awful?

• 
  Paul Parker (@paulparker81) reported 37 minutes ago from Basildon, England

  @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

• 
  Steve Nightingale (@nightingalesj) reported 37 minutes ago from Billericay, England

  @EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers

• 
  lee jones (@jonesy23) reported 45 minutes ago from Chelmsford, England

  @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

• 
  Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported 50 minutes ago from Great Baddow, England

  @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

• 
  FatLee (@fatlee1989) reported 55 minutes ago from Basildon, England

  @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

• 
  MsM@Woodlands 🌎 (@kathmerchant) reported 56 minutes ago from South Woodham Ferrers, England

  @cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!

• 
  Anuradha Damale (@anulikesstars) reported 57 minutes ago from Brentwood, England

  Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

• 
  Amy✨♏️ (@acjr24) reported 57 minutes ago from Basildon, England

  Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ed (@Edin_LDN) reported 6 minutes ago

  Hi @EE, not the biggest issue in the world all things considered, but I have an EE 5G contract and for the past couple of days the 5G hasn’t been available and I’ve only been able to connect to 4G. I’m in west London so I’m not sure what’s going on. Any insight?

• 
  David McGlone (@dodoa64) reported 8 minutes ago

  @EE Hi, I can't access voicemail today, it's asking for a pin? But I'm using MY phone. Can you help?

• 
  Marilú (@themarilu30) reported 10 minutes ago

  Telling lies to your customers is NOT ok. Promising offers that do not exist is NOT ok. Giving misleading information to your customer is NOT ok. @EE so not happy!

• 
  Gee_McK (@Gee_McK) reported 13 minutes ago

  @EE Disappointed with your Newtownabbey store, changed my mind on a handset last week and was told I would be called when the contract was reversed back, still waiting, poor, can I still upgrade in January

• 
  Kate soper #HE (@KatesSoper) reported 13 minutes ago

  Never take out a contract with @EE absolute bunch of crooks! Refusing to stop taking payments for a cancelled contract because a complaint has been lodged with the ombudsman...how is that legal??

• 
  James Bolton (@jimiizz) reported 14 minutes ago

  @EE last week I tried to upgrade - order placed, credit ck passed but your agent couldn't complete the sale. I called back, started again, two more credit checks, now no call back and no sim. Not great.! Help.!

• 
  BethanyRose (@bethanyrosemoss) reported 16 minutes ago from Hailsham, England

  @EE said issues are now driving me up the wall and considering cancelling my contract as im due to renew soon.

• 
  William (@WilliamDaumale) reported 18 minutes ago

  @EE Hello I recently sign a contract for broadband with yourself I was told that you will cancel my virgin media contract on my behalf

• 
  drjonas28 (@drjonas28) reported 21 minutes ago

  If I didn’t have a year left on my phone contract I’d move back to @EE as @O2 coverage is terrible

• 
  Chars W (@charlieelwright) reported 21 minutes ago

  @EE there is no option for my call on 150. How do I speak to someone? I am receiving calls from people saying I’ve called them when I haven’t. I’m getting 18 random numbers wanting to Group FaceTime me. I assume my number is being cloned? Please help.