1. Home
  2. Companies
  3. EE
  4. Chelmsford, England
EE

EE Outage Report in Chelmsford, Essex, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Chelmsford come from postal codes CM1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Chelmsford, England

The most recent EE outage reports came from the following cities: Chelmsford, and Wickford.

CityProblem TypeReport Time
Chelmsford Phone 16 days ago
Wickford Phone 19 days ago
Chelmsford Phone 1 month ago
Chelmsford E-mail 2 months ago
Billericay Wi-fi 2 months ago
Great Dunmow Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • kathmerchant
    MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England

    @cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!

  • gonzbigdaf
    Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Birchanger, England

    @EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone

  • hattieholmes_
    Hattie Holmes (@hattieholmes_) reported from Braintree, England

    @EE Mark at the EE store in Braintree gave me the customer service I have ever had, he deserves recognition so I’m tweeting you about it! #mark #ee #eebraintree

  • jonesy23
    lee jones (@jonesy23) reported from Chelmsford, England

    @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

  • GundamBuilderUK
    Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported from Great Baddow, England

    @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

  • Annhackett6
    Ann Henderson (@Annhackett6) reported from Thundersley, England

    @EE I'm angriee phone not working again. Ss7

  • ChelmsfordAhmed
    Chloe Ahmed (@ChelmsfordAhmed) reported from Chelmsford, England

    I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

  • ElSatanico
    Matt Buckland (@ElSatanico) reported from Thundersley, England

    @EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

  • fatlee1989
    FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

  • __nicolamk
    nichola (@__nicolamk) reported from Brentwood, England

    @EE signal is soooo shit 🤬

  • charrington007
    chris harrington (@charrington007) reported from Rayleigh, England

    @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

  • Robbo_41
    Brian Robinson (@Robbo_41) reported from Heybridge, England

    @EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know

  • acjr24
    Amy✨♏️ (@acjr24) reported from Basildon, England

    Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩

  • kathmerchant
    MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England

    @EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!

  • nightingalesj
    Steve Nightingale (@nightingalesj) reported from Billericay, England

    @EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers

  • paulparkhurst
    paul parkhurst (@paulparkhurst) reported from Boreham, England

    @EE any chance of sorting your service out. Can’t make or receive calls

  • HansonNicky
    Nicky Hanson (@HansonNicky) reported from Basildon, England

    @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

  • JackHorrey
    Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

  • KirstenJayn
    Kirsten (@KirstenJayn) reported from Great Notley, England

    @EvilGayTwin @johnellis83 @EE My signal is so frustrating, times it even says I have pretty much full 4G signal yet nothing loads

  • paulparker81
    Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LauraCummingUX
    BeetlesandMoths (@LauraCummingUX) reported

    @EE what on earth have you changed in the last few months that means every time it rains I lose mobile broadband and phone signal??! #noservice

  • skajme2
    Bim. (@skajme2) reported

    Ordered a #Pixel6 direct from Google. **** @ee the robbin *****! £41 a month for a 1gb data contract, I've been with them since the 90's when they were t-mobile! The phone sim free is only £24 a month hahahahahhaha. Actually should be ashamed of themselves

  • JanSwatridge
    Jan Swatridge Officially FOW Don’t get Notions💙 (@JanSwatridge) reported

    @EE One of the worst ads I saw in a long long time.

  • Stu_Hird
    Stuart Hird (@Stu_Hird) reported

    @EE I'm trying to upgrade to the Pixel 6 but none of my EE perks codes seem to work. I've generated 3 now and I don't dare generate any more. Can someone help please?

  • IsThatCameron
    Cam (@IsThatCameron) reported

    @EE alright guys. Bit of a problem, when I try to call 999 the line doesn't connect... it does work when I try to call other mobiles. Any ideas would be great, cos its a little dangerous otherwise 😬

  • nicos_nick1geo
    nicos georgiou (@nicos_nick1geo) reported

    @VodafoneUK Nice to be treated like dirt!!! Customer over 20 years And when requesting a manager call back!! Ignored!!! Over 2 weeks!!!! at the same time U don’t allow me to give notice 60 Days prior !!! @EE can u help get out ?

  • honeybouboule
    Antoine (@honeybouboule) reported

    Hi @EE, the signal in Bath has been continuously bad for 5/6 weeks now. Never more than 3 bars. This is even affecting the quality of calls...

  • Sophiakhan11K
    Sophia Khan (@Sophiakhan11K) reported

    @EE (part 2). I tell the advisor listen to the call from earlier & ask to log complaint, he continues to be passive aggressive, leaves me on hold & cuts me off. This is all after my local EE shop show no interest or help me after 3 attempts by me! Reward for 10yrs loyalty

  • dugmac01
    Dugmac (@dugmac01) reported

    @EE Thanks. I’ve just tried to add the roam abroad bolt on and it says I can’t because I’m a payg customer. I don’t want to move to a 12 month contract. Could you please let me know what my options are so I don’t pay a fortune on data when I’m in Canada?

  • Lizzie_shaw1986
    Elizabeth Shaw (@Lizzie_shaw1986) reported

    @EE I ordered my upgrade online of the 13pro max 3 weeks ago and I’ve heard absolutely nothing .Your online ordering service is absolutely flipping and useless